The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 86 87 76
Rank change year-on-year
+1 -11
Contract jobs requiring a Service Analyst 39 24 20
As % of all contract IT jobs located in the West Midlands 1.46% 1.02% 1.12%
As % of the Job Titles category 1.58% 1.12% 1.21%
Number of daily rates quoted 15 4 1
Average daily rate
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£133 £161 £255
Average daily rate % change year-on-year
-17.82% -36.76%
UK excluding London average daily rate £128 £120 £120
% change year-on-year
+6.25% -
Number of hourly rates quoted 9 8 9
Average hourly rate £12.50 £13.00 £11.50
Average hourly rate % change year-on-year
-3.84% +13.04%
90% offered a hourly rate of more than £9.80 £10.25 £10.74
10% offered a hourly rate of more than £14.20 £16.00 £45.00
UK excluding London average hourly rate £12.50 £13.77 £12.00
% change year-on-year
-9.23% +14.77%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2463 2147 1659
As % of all contract IT jobs located in the West Midlands 92.11% 91.28% 92.79%
Number of daily rates quoted 1441 1112 764
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £225 £220 £200
10% offered a daily rate of more than £500 £480 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 152 149 147
Average hourly rate £17.50 £16.00 £15.25
Average hourly rate % change year-on-year
+9.37% +4.91%
90% offered a hourly rate of more than £11.00 £10.50 £10.00
10% offered a hourly rate of more than £36.35 £37.50 £37.80
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the West Midlands region.

Service Analyst Daily Rate Trend in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the West Midlands region over the 3 months to 27 April 2015.

Service Analyst Daily Rate Histogram in the West Midlands

Service Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the West Midlands region.

Service Analyst Hourly Rate Trend in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 20 £158 +35.48%
Dudley 0 6 £125 -
Staffordshire -11 2 £285 -
Shropshire - 2 - -
Coventry -1 1 £105 - 1
Warwickshire -2 1 £124 - 1
Halesowen - 1 - -
West Bromwich - 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 April 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 53 (51.96%) Windows
2 49 (48.04%) ITIL
3 45 (44.12%) MS Office
4 44 (43.14%) Active Directory
5 40 (39.22%) Microsoft
6 36 (35.29%) Windows XP
7 28 (27.45%) Windows 7
8 25 (24.51%) Blackberry
9 23 (22.55%) SLA
10 21 (20.59%) Service Management
11 20 (19.61%) Citrix
12 17 (16.67%) ITSM
13 15 (14.71%) Security Cleared
14 14 (13.73%) Legal
14 14 (13.73%) LAN
14 14 (13.73%) WAN
14 14 (13.73%) MS Excel
15 13 (12.75%) SC Cleared
16 11 (10.78%) Service Delivery
17 9 (8.82%) MCP
17 9 (8.82%) Incident Management
17 9 (8.82%) CMDB
18 8 (7.84%) MCSE
18 8 (7.84%) Microsoft Certification
18 8 (7.84%) ITIL Certification
19 7 (6.86%) Progress
19 7 (6.86%) Windows Server 2003
19 7 (6.86%) Law
19 7 (6.86%) Local Government
19 7 (6.86%) WorkSite

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 April 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.86%) WorkSite
2 5 (4.90%) SharePoint
3 4 (3.92%) MS Exchange
3 4 (3.92%) Blackberry Enterprise Server
4 1 (0.98%) Exchange Server 2003
4 1 (0.98%) Lync
4 1 (0.98%) IBM Notes
Applications
1 45 (44.12%) MS Office
2 14 (13.73%) MS Excel
Cloud Services
1 2 (1.96%) Office 365
Communications & Networking
1 14 (13.73%) LAN
1 14 (13.73%) WAN
2 3 (2.94%) TCP/IP
2 3 (2.94%) VPN
3 2 (1.96%) VoIP
4 1 (0.98%) DHCP
4 1 (0.98%) DNS
4 1 (0.98%) 3G
4 1 (0.98%) Firewall
4 1 (0.98%) Broadband
Database & Business Intelligence
1 3 (2.94%) MS Access
2 1 (0.98%) SQL Server
2 1 (0.98%) Crystal Reports
General
1 14 (13.73%) Legal
2 7 (6.86%) Law
2 7 (6.86%) Local Government
3 2 (1.96%) French Language
3 2 (1.96%) Finance
4 1 (0.98%) Automotive
4 1 (0.98%) Telecoms
4 1 (0.98%) German Language
4 1 (0.98%) Polish Language
4 1 (0.98%) Manufacturing
4 1 (0.98%) Billing
Miscellaneous
1 25 (24.51%) Blackberry
2 9 (8.82%) CMDB
3 6 (5.88%) Enterprise Software
3 6 (5.88%) PDA
4 4 (3.92%) Performance Metrics
5 2 (1.96%) NHS
5 2 (1.96%) Analytical Skills
5 2 (1.96%) Statistics
6 1 (0.98%) Management Information System
Operating Systems
1 53 (51.96%) Windows
2 36 (35.29%) Windows XP
3 28 (27.45%) Windows 7
4 7 (6.86%) Windows Server 2003
5 5 (4.90%) Windows 2000 Server
6 3 (2.94%) Linux
7 2 (1.96%) Windows Server 2008
8 1 (0.98%) Android
8 1 (0.98%) Windows CE
8 1 (0.98%) Apple iOS
8 1 (0.98%) Windows 8
Processes & Methodologies
1 49 (48.04%) ITIL
2 21 (20.59%) Service Management
3 17 (16.67%) ITSM
4 11 (10.78%) Service Delivery
5 9 (8.82%) Incident Management
6 4 (3.92%) Asset Management
6 4 (3.92%) Process Management
7 3 (2.94%) Disaster Recovery
7 3 (2.94%) Business Continuity
7 3 (2.94%) Risk Analysis
7 3 (2.94%) ITIL V3
7 3 (2.94%) Supplier Management
8 2 (1.96%) IT Asset Management
8 2 (1.96%) Problem Management
8 2 (1.96%) Data Analysis
8 2 (1.96%) Configuration Management
9 1 (0.98%) Change Management
9 1 (0.98%) Workflow
9 1 (0.98%) Migration
9 1 (0.98%) Logistics
Qualifications
1 15 (14.71%) Security Cleared
2 13 (12.75%) SC Cleared
3 9 (8.82%) MCP
4 8 (7.84%) MCSE
4 8 (7.84%) Microsoft Certification
4 8 (7.84%) ITIL Certification
5 4 (3.92%) Degree
6 2 (1.96%) CNE
6 2 (1.96%) Novell Certification
Quality Assurance & Compliance
1 23 (22.55%) SLA
2 1 (0.98%) QA
System Software
1 44 (43.14%) Active Directory
2 1 (0.98%) XenApp
Systems Management
1 6 (5.88%) SCCM
2 1 (0.98%) DameWare
2 1 (0.98%) Backup Exec
Vendors
1 40 (39.22%) Microsoft
2 20 (19.61%) Citrix
3 7 (6.86%) Progress
4 6 (5.88%) ServiceNow
5 5 (4.90%) Remedy
6 4 (3.92%) McAfee
6 4 (3.92%) Cisco
7 3 (2.94%) Google
7 3 (2.94%) LANDesk
8 2 (1.96%) HP
8 2 (1.96%) Dell
8 2 (1.96%) Lotus
9 1 (0.98%) Mitel
9 1 (0.98%) SAP
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: 2 days ago
Coventry, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £100 - £130 per day
Posted: 2 days ago