The statistics below represent IT contracts advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 80 84 56
Rank change year-on-year
+4 -28
Contract jobs requiring a Service Analyst 56 35 69
As % of all contract IT jobs located in the West Midlands 2.04% 1.37% 2.92%
As % of the Job Titles category 2.16% 1.45% 3.13%
Number of daily rates quoted 17 11 29
Median daily rate £198 £350 £125
Median daily rate % change year-on-year
-43.57% +180.00%
90% offered a daily rate of more than £140 £170 £108
10% offered a daily rate of more than £430 £450 £376
UK excluding London median daily rate £185 £245 £160
% change year-on-year
-24.48% +53.12%
Number of hourly rates quoted 13 10 19
Median hourly rate £13.75 £11.00 £12.50
Median hourly rate % change year-on-year
+25.00% -12.00%
90% offered a hourly rate of more than £10.10 £9.53 £10.50
10% offered a hourly rate of more than £15.00 £12.24 £15.50
UK excluding London median hourly rate £12.15 £14.00 £12.50
% change year-on-year
-13.21% +12.00%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2592 2414 2203
As % of all contract IT jobs located in the West Midlands 94.60% 94.33% 93.27%
Number of daily rates quoted 1582 1334 1229
Median daily rate £398 £375 £350
Median daily rate % change year-on-year
+6.00% +7.14%
90% offered a daily rate of more than £225 £200 £188
10% offered a daily rate of more than £538 £513 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 105 121 182
Median hourly rate £16.00 £14.00 £15.50
Median hourly rate % change year-on-year
+14.28% -9.67%
90% offered a hourly rate of more than £11.50 £10.33 £10.47
10% offered a hourly rate of more than £36.00 £33.13 £30.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the West Midlands region.

Service Analyst Daily Rate Trend in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the West Midlands region over the 3 months to 7 December 2016.

Service Analyst Daily Rate Histogram in the West Midlands

Service Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the West Midlands region.

Service Analyst Hourly Rate Trend in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire - 10 £250 - 1
Warwickshire - 10 £425 - 2
Staffordshire +1 8 £165 -
Coventry -8 7 £425 +46.55%
Birmingham -21 4 £165 -13.15% 1
Wolverhampton +5 3 £340 +195.65%
Smethwick - 2 £129 -
Solihull - 2 £438 - 3
Walsall +1 1 - -
West Bromwich - 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 December 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Analyst in the job title.

1 51 (42.86%) ITIL
2 39 (32.77%) Microsoft
3 34 (28.57%) Windows
4 24 (20.17%) Active Directory
4 24 (20.17%) SLA
5 20 (16.81%) Finance
6 18 (15.13%) Service Management
6 18 (15.13%) Analytical Skills
7 14 (11.76%) MS Office
7 14 (11.76%) Windows 7
8 13 (10.92%) Service Delivery
9 11 (9.24%) LANDesk
10 10 (8.40%) Root Cause Analysis
11 9 (7.56%) MS Excel
11 9 (7.56%) Degree
12 8 (6.72%) Risk Analysis
12 8 (6.72%) Incident Management
12 8 (6.72%) VPN
12 8 (6.72%) ITIL Certification
13 7 (5.88%) ISEB
13 7 (5.88%) Computer Science
13 7 (5.88%) Agile Software Development
13 7 (5.88%) SC Cleared
13 7 (5.88%) Security Cleared
14 6 (5.04%) Continuous Improvement
14 6 (5.04%) ITIL V3
14 6 (5.04%) ITSM
14 6 (5.04%) Dynamics CRM
14 6 (5.04%) Banking
14 6 (5.04%) Wiki

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.68%) MS Exchange
1 2 (1.68%) SharePoint
2 1 (0.84%) Blackberry Enterprise Server
2 1 (0.84%) Confluence
2 1 (0.84%) Exchange Server 2007
2 1 (0.84%) Exchange Server 2013
Applications
1 14 (11.76%) MS Office
2 9 (7.56%) MS Excel
3 5 (4.20%) MS PowerPoint
4 3 (2.52%) MS Project
4 3 (2.52%) MS Visio
5 1 (0.84%) Open Workbench
Business Applications
1 6 (5.04%) Dynamics CRM
2 1 (0.84%) Remedy ITSM
Cloud Services
1 3 (2.52%) Office 365
1 3 (2.52%) SaaS
Communications & Networking
1 8 (6.72%) VPN
2 6 (5.04%) LAN
3 4 (3.36%) Internet
3 4 (3.36%) Wi-Fi
4 3 (2.52%) Firewall
4 3 (2.52%) SAN
4 3 (2.52%) WAN
4 3 (2.52%) WLAN
5 2 (1.68%) TCP/IP
6 1 (0.84%) Intranet
6 1 (0.84%) Remote Desktop
Database & Business Intelligence
1 3 (2.52%) BusinessObjects
2 1 (0.84%) Data Warehouse
2 1 (0.84%) Hadoop
2 1 (0.84%) HBase
2 1 (0.84%) Pentaho
2 1 (0.84%) Relational Database
2 1 (0.84%) SQL Server
Development Applications
1 2 (1.68%) JIRA
2 1 (0.84%) PVCS
2 1 (0.84%) Selenium
2 1 (0.84%) Visual Studio
General
1 20 (16.81%) Finance
2 6 (5.04%) Banking
3 5 (4.20%) Retail
4 3 (2.52%) Marketing
5 2 (1.68%) Advertising
6 1 (0.84%) Legal
6 1 (0.84%) Local Government
Libraries, Frameworks & Software Standards
1 3 (2.52%) Middleware
2 1 (0.84%) XML
Miscellaneous
1 18 (15.13%) Analytical Skills
2 7 (5.88%) Computer Science
3 6 (5.04%) Wiki
4 5 (4.20%) Data Structures
5 3 (2.52%) Economics
5 3 (2.52%) Private Cloud
6 2 (1.68%) Management Information System
6 2 (1.68%) Mathematics
6 2 (1.68%) PMI
7 1 (0.84%) Blackberry
7 1 (0.84%) CMDB
7 1 (0.84%) Data Centre
7 1 (0.84%) Driving Licence
7 1 (0.84%) Fat Client
7 1 (0.84%) NHS
7 1 (0.84%) Statistics
7 1 (0.84%) Thin Client
Operating Systems
1 34 (28.57%) Windows
2 14 (11.76%) Windows 7
3 4 (3.36%) Windows Server
3 4 (3.36%) Windows XP
4 3 (2.52%) Linux
4 3 (2.52%) Mac OS X
4 3 (2.52%) MVS
4 3 (2.52%) Unix
5 2 (1.68%) Windows 2000
5 2 (1.68%) Windows 8
6 1 (0.84%) Android
6 1 (0.84%) Windows 10
6 1 (0.84%) Windows Server 2003
6 1 (0.84%) Windows Server 2008
6 1 (0.84%) Windows Vista
Processes & Methodologies
1 51 (42.86%) ITIL
2 18 (15.13%) Service Management
3 13 (10.92%) Service Delivery
4 10 (8.40%) Root Cause Analysis
5 8 (6.72%) Incident Management
5 8 (6.72%) Risk Analysis
6 7 (5.88%) Agile Software Development
7 6 (5.04%) Continuous Improvement
7 6 (5.04%) CRM
7 6 (5.04%) ITIL V3
7 6 (5.04%) ITSM
8 5 (4.20%) Six Sigma
8 5 (4.20%) Stakeholder Management
8 5 (4.20%) Test Scripting
9 4 (3.36%) Waterfall
10 3 (2.52%) Business Analysis
10 3 (2.52%) Change Management
10 3 (2.52%) Resource Allocation
10 3 (2.52%) Service Design
10 3 (2.52%) Stakeholder Engagement
Programming Languages
1 3 (2.52%) SQL
2 2 (1.68%) Java
3 1 (0.84%) PL/SQL
Qualifications
1 9 (7.56%) Degree
2 8 (6.72%) ITIL Certification
3 7 (5.88%) ISEB
3 7 (5.88%) SC Cleared
3 7 (5.88%) Security Cleared
4 3 (2.52%) A+ Certification
5 2 (1.68%) ITIL Foundation Certificate
5 2 (1.68%) NVQ Level 3
5 2 (1.68%) PMI Certification
6 1 (0.84%) ISTQB
Quality Assurance & Compliance
1 24 (20.17%) SLA
2 1 (0.84%) Basel II
System Software
1 24 (20.17%) Active Directory
2 1 (0.84%) Tivoli Workload Scheduler
2 1 (0.84%) Virtual Machines
Systems Management
1 1 (0.84%) Tivoli
Vendors
1 39 (32.77%) Microsoft
2 11 (9.24%) LANDesk
3 3 (2.52%) Oracle
4 2 (1.68%) Citrix
4 2 (1.68%) Remedy
4 2 (1.68%) ServiceNow
5 1 (0.84%) Apple
5 1 (0.84%) BMC
5 1 (0.84%) BT
5 1 (0.84%) Cloudera
5 1 (0.84%) Informatica
5 1 (0.84%) SolarWinds
5 1 (0.84%) VMware
5 1 (0.84%) webMethods
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