The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 50 90 81
Rank change year-on-year
+40 -9
Contract jobs requiring a Service Analyst 61 19 14
As % of all contract IT jobs located in the West Midlands 2.86% 0.90% 0.76%
As % of the Job Titles category 3.16% 0.99% 0.81%
Number of daily rates quoted 25 3 5
Average daily rate
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£135 £208 £260
Average daily rate % change year-on-year
-34.93% -20.19%
90% offered a daily rate of more than £116 £149 £212
10% offered a daily rate of more than £275 £208 £320
UK excluding London average daily rate £131 £110 £130
% change year-on-year
+19.09% -15.38%
Number of hourly rates quoted 25 8 7
Average hourly rate £12.50 £10.75 £10.50
Average hourly rate % change year-on-year
+16.27% +2.38%
90% offered a hourly rate of more than £11.00 £9.70 £10.00
10% offered a hourly rate of more than £14.52 £14.00 £16.90
UK excluding London average hourly rate £12.50 £12.95 £12.00
% change year-on-year
-3.47% +7.91%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
1931 1920 1726
As % of all contract IT jobs located in the West Midlands 90.66% 90.74% 93.96%
Number of daily rates quoted 1103 995 798
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 169 138 187
Average hourly rate £15.50 £17.50 £22.50
Average hourly rate % change year-on-year
-11.42% -22.22%
90% offered a hourly rate of more than £11.00 £10.00 £11.00
10% offered a hourly rate of more than £29.00 £37.40 £34.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the West Midlands region.

Service Analyst Daily Rate Trend in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the West Midlands region over the 3 months to 28 January 2015.

Service Analyst Daily Rate Histogram in the West Midlands

Service Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the West Midlands region.

Service Analyst Hourly Rate Trend in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +17 24 £123 - 4
Warwickshire +11 20 £225 +8.43% 2
Shropshire -8 5 - -
Solihull +7 3 £120 -
West Bromwich - 2 - -
Staffordshire - 1 - -
Walsall - - - -
Coventry - - - - 3
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 January 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 53 (50.48%) ITIL
2 44 (41.90%) Windows
3 40 (38.10%) MS Office
4 38 (36.19%) Active Directory
5 31 (29.52%) Microsoft
5 31 (29.52%) Windows XP
6 22 (20.95%) Windows 7
7 21 (20.00%) ITSM
8 19 (18.10%) Service Management
8 19 (18.10%) Security Cleared
9 18 (17.14%) Blackberry
10 16 (15.24%) SC Cleared
11 15 (14.29%) SLA
12 14 (13.33%) Citrix
13 13 (12.38%) MS Excel
13 13 (12.38%) Service Delivery
13 13 (12.38%) Incident Management
14 11 (10.48%) Legal
15 9 (8.57%) Remedy
15 9 (8.57%) ITIL Certification
15 9 (8.57%) LAN
15 9 (8.57%) WAN
16 7 (6.67%) ServiceNow
16 7 (6.67%) Microsoft Certification
16 7 (6.67%) MCSE
16 7 (6.67%) MCP
16 7 (6.67%) Law
17 6 (5.71%) Windows Server 2003
17 6 (5.71%) SCCM
18 5 (4.76%) Statistics

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 January 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.76%) IBM Notes
1 5 (4.76%) SharePoint
2 4 (3.81%) WorkSite
3 3 (2.86%) Blackberry Enterprise Server
4 2 (1.90%) MS Exchange
5 1 (0.95%) Exchange Server 2003
Applications
1 40 (38.10%) MS Office
2 13 (12.38%) MS Excel
3 5 (4.76%) MS Visio
4 3 (2.86%) MS PowerPoint
Business Applications
1 5 (4.76%) Remedy ITSM
Cloud Services
1 1 (0.95%) Office 365
Communications & Networking
1 9 (8.57%) LAN
1 9 (8.57%) WAN
2 2 (1.90%) TCP/IP
3 1 (0.95%) Firewall
Database & Business Intelligence
1 3 (2.86%) MS Access
2 1 (0.95%) Crystal Reports
General
1 11 (10.48%) Legal
2 7 (6.67%) Law
3 5 (4.76%) Local Government
3 5 (4.76%) Finance
4 3 (2.86%) Retail
5 1 (0.95%) French Language
5 1 (0.95%) Automotive
5 1 (0.95%) Manufacturing
Miscellaneous
1 18 (17.14%) Blackberry
2 5 (4.76%) Statistics
2 5 (4.76%) PDA
2 5 (4.76%) Mathematics
2 5 (4.76%) CMDB
3 4 (3.81%) Performance Metrics
4 3 (2.86%) Enterprise Software
5 2 (1.90%) NHS
6 1 (0.95%) FMCG
6 1 (0.95%) iPhone
6 1 (0.95%) iPad
6 1 (0.95%) Analytical Skills
6 1 (0.95%) Management Information System
Operating Systems
1 44 (41.90%) Windows
2 31 (29.52%) Windows XP
3 22 (20.95%) Windows 7
4 6 (5.71%) Windows Server 2003
5 5 (4.76%) Windows 2000 Server
6 1 (0.95%) Windows Server 2008
6 1 (0.95%) Windows 8
6 1 (0.95%) Windows CE
6 1 (0.95%) UNIX
6 1 (0.95%) HPUX
6 1 (0.95%) Linux
Processes & Methodologies
1 53 (50.48%) ITIL
2 21 (20.00%) ITSM
3 19 (18.10%) Service Management
4 13 (12.38%) Service Delivery
4 13 (12.38%) Incident Management
5 4 (3.81%) Change Management
5 4 (3.81%) Process Management
6 3 (2.86%) Business Continuity
6 3 (2.86%) Stakeholder Management
6 3 (2.86%) Supplier Management
6 3 (2.86%) Problem Management
6 3 (2.86%) Analytics
6 3 (2.86%) Data Entry
6 3 (2.86%) ITIL V3
6 3 (2.86%) Disaster Recovery
6 3 (2.86%) Configuration Management
7 2 (1.90%) PRINCE2
7 2 (1.90%) Workflow
7 2 (1.90%) Migration
7 2 (1.90%) Data Analysis
Programming Languages
1 3 (2.86%) VBA
2 2 (1.90%) C
Qualifications
1 19 (18.10%) Security Cleared
2 16 (15.24%) SC Cleared
3 9 (8.57%) ITIL Certification
4 7 (6.67%) Microsoft Certification
4 7 (6.67%) MCSE
4 7 (6.67%) MCP
5 5 (4.76%) Degree
6 2 (1.90%) CNE
6 2 (1.90%) Novell Certification
Quality Assurance & Compliance
1 15 (14.29%) SLA
System Software
1 38 (36.19%) Active Directory
Systems Management
1 6 (5.71%) SCCM
2 2 (1.90%) DameWare
Vendors
1 31 (29.52%) Microsoft
2 14 (13.33%) Citrix
3 9 (8.57%) Remedy
4 7 (6.67%) ServiceNow
5 5 (4.76%) Lotus
6 4 (3.81%) Progress
7 3 (2.86%) Cisco
8 2 (1.90%) McAfee
8 2 (1.90%) Google
9 1 (0.95%) Mitel
9 1 (0.95%) LANDesk
9 1 (0.95%) Nokia
West Midlands
Capita - ITIN
Rate: £120 - £170 per day
Posted: 4 days ago