The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 93 78 92
Rank change year-on-year
-15 +14
Contract jobs requiring a Service Analyst 21 43 17
As % of all contract IT jobs located in the West Midlands 0.87% 1.75% 0.85%
As % of the Job Titles category 0.93% 1.92% 0.93%
Number of daily rates quoted 7 9 3
Average daily rate
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£110 £165 £130
Average daily rate % change year-on-year
-33.33% +26.92%
90% offered a daily rate of more than £88 £114 £102
10% offered a daily rate of more than £194 £350 £154
UK excluding London average daily rate £135 £150 £118
% change year-on-year
-10.00% +27.65%
Number of hourly rates quoted 9 19 3
Average hourly rate £11.00 £17.50 £12.00
Average hourly rate % change year-on-year
-37.14% +45.83%
90% offered a hourly rate of more than £9.60 £14.90 £11.60
10% offered a hourly rate of more than £14.20 £42.00 £12.40
UK excluding London average hourly rate £13.22 £14.00 £13.00
% change year-on-year
-5.60% +7.69%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2251 2240 1826
As % of all contract IT jobs located in the West Midlands 93.52% 90.98% 91.76%
Number of daily rates quoted 1347 1145 901
Average daily rate £370 £338 £330
Average daily rate % change year-on-year
+9.62% +2.27%
90% offered a daily rate of more than £213 £213 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 147 183 131
Average hourly rate £16.50 £16.20 £16.00
Average hourly rate % change year-on-year
+1.85% +1.25%
90% offered a hourly rate of more than £11.00 £8.00 £10.00
10% offered a hourly rate of more than £35.00 £36.00 £36.55
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the West Midlands region.

Service Analyst Daily Rate Trend in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the West Midlands region over the 3 months to 4 August 2015.

Service Analyst Daily Rate Histogram in the West Midlands

Service Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the West Midlands region.

Service Analyst Hourly Rate Trend in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +4 8 £90 -74.28%
Birmingham -5 5 £155 +24.00% 2
Staffordshire - 3 - -
Worcestershire +5 1 - - 1
West Bromwich +5 1 - -
Shropshire -2 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 August 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 35 (59.32%) Windows
2 28 (47.46%) Microsoft
3 25 (42.37%) ITIL
4 24 (40.68%) MS Office
4 24 (40.68%) Active Directory
5 17 (28.81%) SLA
6 16 (27.12%) Citrix
6 16 (27.12%) Windows XP
7 14 (23.73%) Blackberry
8 13 (22.03%) Windows 7
9 10 (16.95%) LAN
9 10 (16.95%) WAN
10 9 (15.25%) Service Management
11 8 (13.56%) Security Cleared
12 7 (11.86%) ITSM
12 7 (11.86%) MS Excel
13 6 (10.17%) ITIL Certification
13 6 (10.17%) NHS
13 6 (10.17%) Enterprise Software
14 5 (8.47%) SC Cleared
14 5 (8.47%) Windows Server 2003
15 4 (6.78%) Blackberry Enterprise Server
15 4 (6.78%) Service Delivery
15 4 (6.78%) LANDesk
15 4 (6.78%) MCP
15 4 (6.78%) Analytical Skills
15 4 (6.78%) CMDB
15 4 (6.78%) Windows Server 2008
16 3 (5.08%) WorkSite
16 3 (5.08%) Linux

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 4 August 2015, IT contractor jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.78%) Blackberry Enterprise Server
2 3 (5.08%) WorkSite
3 2 (3.39%) MS Exchange
4 1 (1.69%) Lync
4 1 (1.69%) IBM Notes
4 1 (1.69%) SharePoint
Applications
1 24 (40.68%) MS Office
2 7 (11.86%) MS Excel
Business Applications
1 1 (1.69%) Dynamics CRM
Cloud Services
1 1 (1.69%) Office 365
Communications & Networking
1 10 (16.95%) LAN
1 10 (16.95%) WAN
2 3 (5.08%) VoIP
2 3 (5.08%) VPN
3 1 (1.69%) DNS
3 1 (1.69%) Intranet
3 1 (1.69%) 3G
3 1 (1.69%) DHCP
3 1 (1.69%) TCP/IP
3 1 (1.69%) Broadband
Database & Business Intelligence
1 1 (1.69%) SQL Server
1 1 (1.69%) MS Access
Development Applications
1 1 (1.69%) JIRA
General
1 3 (5.08%) Telecoms
1 3 (5.08%) Legal
1 3 (5.08%) Local Government
2 2 (3.39%) German Language
3 1 (1.69%) Polish Language
3 1 (1.69%) French Language
3 1 (1.69%) Billing
Miscellaneous
1 14 (23.73%) Blackberry
2 6 (10.17%) NHS
2 6 (10.17%) Enterprise Software
3 4 (6.78%) Analytical Skills
3 4 (6.78%) CMDB
4 3 (5.08%) Fat Client
4 3 (5.08%) Thin Client
5 2 (3.39%) PDA
6 1 (1.69%) Wiki
6 1 (1.69%) Management Information System
Operating Systems
1 35 (59.32%) Windows
2 16 (27.12%) Windows XP
3 13 (22.03%) Windows 7
4 5 (8.47%) Windows Server 2003
5 4 (6.78%) Windows Server 2008
6 3 (5.08%) Linux
7 2 (3.39%) Windows 8
8 1 (1.69%) Android
8 1 (1.69%) Windows 2000 Server
8 1 (1.69%) Apple iOS
Processes & Methodologies
1 25 (42.37%) ITIL
2 9 (15.25%) Service Management
3 7 (11.86%) ITSM
4 4 (6.78%) Service Delivery
5 3 (5.08%) Risk Analysis
5 3 (5.08%) Asset Management
6 2 (3.39%) Incident Management
6 2 (3.39%) Network Management
6 2 (3.39%) Analytics
7 1 (1.69%) Business Continuity Planning
7 1 (1.69%) Software Asset Management
7 1 (1.69%) IT Asset Management
7 1 (1.69%) ITIL V3
7 1 (1.69%) Continuous Improvement
7 1 (1.69%) Business Analytics
7 1 (1.69%) Change Management
7 1 (1.69%) Workflow
7 1 (1.69%) Business Continuity
7 1 (1.69%) CRM
7 1 (1.69%) BCP
Qualifications
1 8 (13.56%) Security Cleared
2 6 (10.17%) ITIL Certification
3 5 (8.47%) SC Cleared
4 4 (6.78%) MCP
5 2 (3.39%) MCSE
5 2 (3.39%) Microsoft Certification
6 1 (1.69%) Degree
Quality Assurance & Compliance
1 17 (28.81%) SLA
2 1 (1.69%) QA
System Software
1 24 (40.68%) Active Directory
2 1 (1.69%) XenApp
Systems Management
1 3 (5.08%) SCCM
2 1 (1.69%) Backup Exec
Vendors
1 28 (47.46%) Microsoft
2 16 (27.12%) Citrix
3 4 (6.78%) LANDesk
4 3 (5.08%) HP
4 3 (5.08%) Dell
4 3 (5.08%) Progress
5 2 (3.39%) Cisco
5 2 (3.39%) Lotus
5 2 (3.39%) Remedy
5 2 (3.39%) McAfee
5 2 (3.39%) ServiceNow
5 2 (3.39%) SAP
6 1 (1.69%) VMware
6 1 (1.69%) Google
Warwickshire
Spring Technology
Rate: £10.00 - £14.00 per hour
Posted: 21 hours ago
Hereford, Herefordshire
Hoople Ltd
Rate: From £14,280 to £17,850 per annum
Posted: 7 days ago