The statistics below represent IT contracts advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Analyst
England / West Midlands
Rank 73 97 48
Rank change year-on-year
+24 -49
Contract jobs requiring a Service Analyst 48 27 66
As % of all contract IT jobs located in the West Midlands 2.00% 1.02% 3.00%
As % of the Job Titles category 2.13% 1.08% 3.21%
Number of daily rates quoted 21 11 31
Median daily rate £190 £400 £165
Median daily rate % change year-on-year
-52.50% +142.42%
90% offered a daily rate of more than £84 £115 £118
10% offered a daily rate of more than £425 £425 £345
UK excluding London median daily rate £189 £260 £250
% change year-on-year
-27.40% +4.00%
Number of hourly rates quoted 8 6 19
Median hourly rate £14.00 £11.00 £12.50
Median hourly rate % change year-on-year
+27.27% -12.00%
90% offered a hourly rate of more than £11.50 £9.93 £11.40
10% offered a hourly rate of more than £16.75 £11.00 £13.06
UK excluding London median hourly rate £12.00 £12.91 £12.10
% change year-on-year
-7.01% +6.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2250 2501 2054
As % of all contract IT jobs located in the West Midlands 93.87% 94.73% 93.45%
Number of daily rates quoted 1392 1409 1143
Median daily rate £400 £400 £350
Median daily rate % change year-on-year
+0.12% +14.14%
90% offered a daily rate of more than £225 £250 £200
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 117 80 168
Median hourly rate £16.25 £14.00 £15.61
Median hourly rate % change year-on-year
+16.07% -10.31%
90% offered a hourly rate of more than £11.50 £10.33 £11.00
10% offered a hourly rate of more than £34.81 £24.60 £30.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the West Midlands region.

Service Analyst Daily Rate Trend in the West Midlands

Service Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the West Midlands region over the 3 months to 22 February 2017.

Service Analyst Daily Rate Histogram in the West Midlands

Service Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the West Midlands region.

Service Analyst Hourly Rate Trend in the West Midlands

Service Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +8 9 £190 +52.00% 3
Warwickshire +1 8 £84 - 1
Birmingham -3 7 £259 +125.00%
Coventry -3 7 £450 +38.46% 1
Shropshire - 6 - -
Dudley - 3 - -
Smethwick - 2 £345 -
Wolverhampton +2 1 £390 - 1
Solihull - 1 - - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 February 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Analyst in the job title.

1 44 (43.14%) ITIL
2 31 (30.39%) Microsoft
3 28 (27.45%) Windows
4 25 (24.51%) Active Directory
5 23 (22.55%) MS Office
6 21 (20.59%) SLA
7 18 (17.65%) MS Excel
7 18 (17.65%) Service Management
8 12 (11.76%) Finance
9 10 (9.80%) Security Cleared
10 9 (8.82%) SC Cleared
10 9 (8.82%) Degree
11 8 (7.84%) LANDesk
11 8 (7.84%) Office 365
12 7 (6.86%) Analytical Skills
12 7 (6.86%) Windows 7
12 7 (6.86%) Dynamics CRM
12 7 (6.86%) CRM
13 6 (5.88%) Business Analysis
13 6 (5.88%) Computer Science
13 6 (5.88%) Stakeholder Management
13 6 (5.88%) Retail
13 6 (5.88%) Agile Software Development
13 6 (5.88%) ITIL V3
13 6 (5.88%) Continuous Improvement
13 6 (5.88%) Root Cause Analysis
14 5 (4.90%) Wiki
14 5 (4.90%) Service Delivery
15 4 (3.92%) MS Exchange
15 4 (3.92%) Incident Management

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.92%) MS Exchange
2 1 (0.98%) Blackberry Enterprise Server
2 1 (0.98%) Exchange Server 2007
2 1 (0.98%) Exchange Server 2013
2 1 (0.98%) SharePoint
Applications
1 23 (22.55%) MS Office
2 18 (17.65%) MS Excel
3 3 (2.94%) MS Visio
4 1 (0.98%) MS PowerPoint
4 1 (0.98%) MS Project
4 1 (0.98%) Open Workbench
Business Applications
1 7 (6.86%) Dynamics CRM
2 1 (0.98%) Remedy ITSM
Cloud Services
1 8 (7.84%) Office 365
Communications & Networking
1 3 (2.94%) VoIP
2 2 (1.96%) Internet
2 2 (1.96%) Intranet
2 2 (1.96%) LAN
2 2 (1.96%) WAN
3 1 (0.98%) TCP/IP
Database & Business Intelligence
1 2 (1.96%) BusinessObjects
2 1 (0.98%) MS Access
Development Applications
1 1 (0.98%) JIRA
General
1 12 (11.76%) Finance
2 6 (5.88%) Retail
3 2 (1.96%) Advertising
3 2 (1.96%) Banking
3 2 (1.96%) Legal
4 1 (0.98%) Financial Institution
4 1 (0.98%) Law
4 1 (0.98%) Local Government
4 1 (0.98%) Spanish Language
Miscellaneous
1 7 (6.86%) Analytical Skills
2 6 (5.88%) Computer Science
3 5 (4.90%) Wiki
4 3 (2.94%) CMDB
4 3 (2.94%) Driving Licence
4 3 (2.94%) Management Information System
4 3 (2.94%) Video Conferencing
5 1 (0.98%) Blackberry
5 1 (0.98%) Credit Risk
5 1 (0.98%) Data Centre
5 1 (0.98%) Fat Client
5 1 (0.98%) PMI
5 1 (0.98%) Social Media
5 1 (0.98%) Thin Client
Operating Systems
1 28 (27.45%) Windows
2 7 (6.86%) Windows 7
3 3 (2.94%) Windows Server
4 2 (1.96%) Windows 10
4 2 (1.96%) Windows 2000
4 2 (1.96%) Windows XP
5 1 (0.98%) Android
Processes & Methodologies
1 44 (43.14%) ITIL
2 18 (17.65%) Service Management
3 7 (6.86%) CRM
4 6 (5.88%) Agile Software Development
4 6 (5.88%) Business Analysis
4 6 (5.88%) Continuous Improvement
4 6 (5.88%) ITIL V3
4 6 (5.88%) Root Cause Analysis
4 6 (5.88%) Stakeholder Management
5 5 (4.90%) Service Delivery
6 4 (3.92%) Incident Management
6 4 (3.92%) Service Design
7 3 (2.94%) Business Continuity
7 3 (2.94%) Business Intelligence
7 3 (2.94%) Change Management
7 3 (2.94%) Stakeholder Engagement
8 2 (1.96%) Data Modelling
8 2 (1.96%) ERP
8 2 (1.96%) ITSM
8 2 (1.96%) Quality Management
Programming Languages
1 2 (1.96%) SQL
2 1 (0.98%) C
2 1 (0.98%) Java
Qualifications
1 10 (9.80%) Security Cleared
2 9 (8.82%) Degree
2 9 (8.82%) SC Cleared
3 3 (2.94%) DV Cleared
4 2 (1.96%) ISEB
4 2 (1.96%) ITIL Certification
4 2 (1.96%) NVQ Level 3
5 1 (0.98%) DBS Check
5 1 (0.98%) ITIL Foundation Certificate
5 1 (0.98%) PMI Certification
Quality Assurance & Compliance
1 21 (20.59%) SLA
System Software
1 25 (24.51%) Active Directory
Vendors
1 31 (30.39%) Microsoft
2 8 (7.84%) LANDesk
3 3 (2.94%) Cisco
3 3 (2.94%) Remedy
4 2 (1.96%) BT
4 2 (1.96%) Citrix
4 2 (1.96%) ServiceNow
5 1 (0.98%) Adobe
5 1 (0.98%) Apple
5 1 (0.98%) BMC
5 1 (0.98%) CheckPoint
5 1 (0.98%) Cognos
5 1 (0.98%) Google
5 1 (0.98%) Netezza
5 1 (0.98%) Oracle
5 1 (0.98%) Snow
5 1 (0.98%) SolarWinds
5 1 (0.98%) VMware