The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 28 September 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
ServiceNow
Rank 130 120 111
Rank change year-on-year
-10 -9
Contract jobs citing ServiceNow 17 6 12
As % of all contract IT jobs located in the West Midlands 0.53% 0.24% 0.47%
As % of the Vendors category 1.14% 0.54% 0.95%
Number of daily rates quoted 4 3 7
Median daily rate £425 £475 £300
Median daily rate % change year-on-year
-10.52% +58.33%
90% offered a daily rate of more than £215 £157 £210
10% offered a daily rate of more than £460 £495 £328
UK excluding London median daily rate £360 £475 £300
% change year-on-year
-24.21% +58.33%
Number of hourly rates quoted 2 0 0
Median hourly rate £14.50 - -
UK excluding London median hourly rate £52.00 £20.00 £13.50
% change year-on-year
+160.00% +48.14%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the West Midlands region.

Vendors Category
West Midlands
Contract IT job ads with a match in the
Vendors category
1497 1105 1267
As % of all contract IT jobs located in the West Midlands 46.25% 43.81% 49.57%
Number of daily rates quoted 814 528 604
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £244 £235 £175
10% offered a daily rate of more than £525 £590 £500
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 44 79 91
Median hourly rate £16.00 £15.00 £18.00
Median hourly rate % change year-on-year
+6.66% -16.66%
90% offered a hourly rate of more than £10.60 £11.00 £9.89
10% offered a hourly rate of more than £45.00 £31.76 £29.83
UK excluding London median hourly rate £18.00 £17.89 £18.00
% change year-on-year
+0.64% -0.63%

ServiceNow
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the West Midlands

ServiceNow
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the West Midlands region.

ServiceNow Daily Rate Trend in the West Midlands

ServiceNow
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the West Midlands region over the 3 months to 28 September 2016.

ServiceNow Daily Rate Histogram in the West Midlands

ServiceNow
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the West Midlands region.

ServiceNow Hourly Rate Trend in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 7 £425 -12.82% 2
Solihull - 7 - - 1
Warwickshire - 2 - -
Staffordshire - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 September 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ServiceNow.

1 18 (62.07%) ITIL
2 13 (44.83%) Service Management
3 12 (41.38%) CMDB
4 11 (37.93%) Configuration Management
5 10 (34.48%) Cisco
5 10 (34.48%) ITIL V3
6 9 (31.03%) Windows
6 9 (31.03%) ITSM
7 8 (27.59%) FCAPS
7 8 (27.59%) EMC
7 8 (27.59%) CA
7 8 (27.59%) Remedy
7 8 (27.59%) SevOne
7 8 (27.59%) SC Cleared
7 8 (27.59%) Security Cleared
8 7 (24.14%) Customer Engagement
8 7 (24.14%) MPLS
8 7 (24.14%) Ethernet
8 7 (24.14%) BT
9 6 (20.69%) Active Directory
9 6 (20.69%) Network Management
10 5 (17.24%) Incident Management
10 5 (17.24%) Microsoft
11 4 (13.79%) MS Office
11 4 (13.79%) SQL
11 4 (13.79%) Finance
11 4 (13.79%) Change Control
11 4 (13.79%) Windows 7
11 4 (13.79%) Performance Tuning
12 3 (10.34%) High Availability

ServiceNow
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Skype for Business
2 1 (3.45%) Exchange Server 2010
2 1 (3.45%) Exchange Server 2013
2 1 (3.45%) MS Exchange
Applications
1 4 (13.79%) MS Office
2 3 (10.34%) MS Excel
Business Applications
1 1 (3.45%) Remedy ITSM
Cloud Services
1 1 (3.45%) Office 365
1 1 (3.45%) PaaS
1 1 (3.45%) SaaS
Communications & Networking
1 8 (27.59%) FCAPS
2 7 (24.14%) Ethernet
2 7 (24.14%) MPLS
3 2 (6.90%) Skype
4 1 (3.45%) LDAP
4 1 (3.45%) Remote Desktop
Database & Business Intelligence
1 3 (10.34%) SQL Server
General
1 4 (13.79%) Finance
2 1 (3.45%) Banking
2 1 (3.45%) Billing
2 1 (3.45%) French Language
2 1 (3.45%) German Language
2 1 (3.45%) Retail
Job Titles
1 10 (34.48%) Architect
2 7 (24.14%) Network Architect
3 6 (20.69%) Cisco Architect
3 6 (20.69%) Cisco Network Architect
4 5 (17.24%) Analyst
5 3 (10.34%) 2nd Line Support
5 3 (10.34%) Desktop Support
5 3 (10.34%) IT Support
5 3 (10.34%) Support Engineer
6 2 (6.90%) 1st/2nd Line Desktop Support
6 2 (6.90%) 1st/2nd Line Support
6 2 (6.90%) 1st/2nd Line Support Engineer
6 2 (6.90%) 2nd Line Desktop Support
6 2 (6.90%) 2nd Line Desktop Support Engineer
6 2 (6.90%) 2nd Line Engineer
6 2 (6.90%) 2nd Line Support Engineer
6 2 (6.90%) Desktop Support Engineer
6 2 (6.90%) IT Engineer
6 2 (6.90%) Major Incident Manager
6 2 (6.90%) Process Analyst
Libraries, Frameworks & Software Standards
1 1 (3.45%) WAP
Miscellaneous
1 12 (41.38%) CMDB
2 3 (10.34%) Data Centre
3 1 (3.45%) Analytical Skills
3 1 (3.45%) Data Structures
3 1 (3.45%) Management Information System
Operating Systems
1 9 (31.03%) Windows
2 4 (13.79%) Windows 7
3 3 (10.34%) Windows Server
4 1 (3.45%) Windows 10
4 1 (3.45%) Windows 8
Processes & Methodologies
1 18 (62.07%) ITIL
2 13 (44.83%) Service Management
3 11 (37.93%) Configuration Management
4 10 (34.48%) ITIL V3
5 9 (31.03%) ITSM
6 7 (24.14%) Customer Engagement
7 6 (20.69%) Network Management
8 5 (17.24%) Incident Management
9 4 (13.79%) Change Control
9 4 (13.79%) Performance Tuning
10 3 (10.34%) Data Modelling
10 3 (10.34%) Disaster Recovery
10 3 (10.34%) High Availability
10 3 (10.34%) Problem Management
11 2 (6.90%) Change Management
11 2 (6.90%) PRINCE2
11 2 (6.90%) Time Management
12 1 (3.45%) IT Governance
12 1 (3.45%) Test Scripting
12 1 (3.45%) User Acceptance Testing
Programming Languages
1 4 (13.79%) SQL
2 3 (10.34%) PowerShell
2 3 (10.34%) T-SQL
Qualifications
1 8 (27.59%) SC Cleared
1 8 (27.59%) Security Cleared
2 3 (10.34%) MCITP
2 3 (10.34%) MCTS
2 3 (10.34%) Microsoft Certification
3 2 (6.90%) ITIL Certification
3 2 (6.90%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.90%) COBIT
System Software
1 6 (20.69%) Active Directory
Systems Management
1 1 (3.45%) Cisco CUCM
1 1 (3.45%) SCOM
Vendors
1 10 (34.48%) Cisco
2 8 (27.59%) CA
2 8 (27.59%) EMC
2 8 (27.59%) Remedy
2 8 (27.59%) SevOne
3 7 (24.14%) BT
4 5 (17.24%) Microsoft
5 2 (6.90%) Progress
6 1 (3.45%) Citrix
6 1 (3.45%) Kaseya
6 1 (3.45%) Kaspersky