The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
ServiceNow
Rank 104 102 100
Rank change year-on-year
-2 -2
Contract jobs citing ServiceNow 21 9 7
As % of all contract IT jobs located in the West Midlands 0.83% 0.42% 0.33%
As % of the Vendors category 1.76% 0.86% 0.69%
Number of daily rates quoted 9 7 2
Average daily rate £390 £278 £444
Average daily rate % change year-on-year
+40.54% -37.46%
90% offered a daily rate of more than £278 £145 £429
10% offered a daily rate of more than £425 £396 £459
UK excluding London average daily rate £423 £355 £413
% change year-on-year
+19.01% -13.93%
Number of hourly rates quoted 1 1 0
Average hourly rate £17.00 £20.00 -
Average hourly rate % change year-on-year
-15.00% -
UK excluding London average hourly rate £17.00 £41.50 -
% change year-on-year
-59.03% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the West Midlands region.

Vendors Category
West Midlands
Contract IT job ads with a match in the
Vendors category
1194 1051 1014
As % of all contract IT jobs located in the West Midlands 47.16% 48.77% 48.38%
Number of daily rates quoted 599 538 494
Average daily rate £400 £350 £350
Average daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £240 £200 £220
10% offered a daily rate of more than £538 £500 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 38 101 60
Average hourly rate £17.00 £16.21 £17.49
Average hourly rate % change year-on-year
+4.90% -7.33%
90% offered a hourly rate of more than £10.61 £11.00 £10.00
10% offered a hourly rate of more than £23.90 £29.00 £116.50
UK excluding London average hourly rate £22.50 £17.00 £16.50
% change year-on-year
+32.35% +3.03%

ServiceNow
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the West Midlands region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the West Midlands

ServiceNow
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the West Midlands region.

ServiceNow Daily Rate Trend in the West Midlands

ServiceNow
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the West Midlands region over the 3 months to 5 February 2016.

ServiceNow Daily Rate Histogram in the West Midlands

ServiceNow
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the West Midlands region.

ServiceNow Hourly Rate Trend in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 15 £375 - 1
Staffordshire -6 2 £390 +8.33%
Warwickshire +3 1 £425 +48.47%
Coventry - 1 - -
Solihull - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 February 2016, IT contractor jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 21 (72.41%) ITIL
2 13 (44.83%) Service Management
3 12 (41.38%) CMDB
4 10 (34.48%) Unix
4 10 (34.48%) AIX
4 10 (34.48%) Solaris
4 10 (34.48%) Linux
4 10 (34.48%) NFS
4 10 (34.48%) Cognizant
4 10 (34.48%) Veritas
4 10 (34.48%) Red Hat
4 10 (34.48%) Red Hat Enterprise Linux
4 10 (34.48%) Veritas Cluster Server
4 10 (34.48%) Performance Analysis
5 9 (31.03%) ITSM
6 8 (27.59%) Finance
6 8 (27.59%) SLA
7 7 (24.14%) ITIL Certification
8 6 (20.69%) Six Sigma
8 6 (20.69%) Change Management
8 6 (20.69%) Data Structures
9 5 (17.24%) Analytical Skills
9 5 (17.24%) User Acceptance Testing
9 5 (17.24%) Test Scripting
10 4 (13.79%) Banking
11 3 (10.34%) Configuration Management
11 3 (10.34%) Citrix
12 2 (6.90%) Blackberry
12 2 (6.90%) Active Directory
12 2 (6.90%) Windows XP

ServiceNow
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 February 2016, IT contractor jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Applications
1 2 (6.90%) MS Office
2 1 (3.45%) MS Excel
General
1 8 (27.59%) Finance
2 4 (13.79%) Banking
3 2 (6.90%) Law
3 2 (6.90%) Legal
Job Titles
1 11 (37.93%) Analyst
2 6 (20.69%) Business Analyst
2 6 (20.69%) Unix Administrator
3 5 (17.24%) Administrator
3 5 (17.24%) Systems Administrator
3 5 (17.24%) Unix Systems Administrator
4 4 (13.79%) ITSM Analyst
4 4 (13.79%) Unix Engineer
5 3 (10.34%) AIX Engineer
5 3 (10.34%) Consultant
5 3 (10.34%) Linux Engineer
5 3 (10.34%) ServiceNow Consultant
5 3 (10.34%) Solaris Engineer
5 3 (10.34%) Unix Linux Engineer
6 2 (6.90%) Developer
6 2 (6.90%) Project Manager
6 2 (6.90%) Service Analyst
6 2 (6.90%) Service Desk Analyst
6 2 (6.90%) Transformation Analyst
7 1 (3.45%) IT Analyst
Libraries, Frameworks & Software Standards
1 1 (3.45%) HTML
Miscellaneous
1 12 (41.38%) CMDB
2 6 (20.69%) Data Structures
3 5 (17.24%) Analytical Skills
4 2 (6.90%) Blackberry
5 1 (3.45%) Driving Licence
5 1 (3.45%) Mobile Banking
Operating Systems
1 10 (34.48%) AIX
1 10 (34.48%) Linux
1 10 (34.48%) Red Hat Enterprise Linux
1 10 (34.48%) Solaris
1 10 (34.48%) Unix
2 2 (6.90%) Windows
2 2 (6.90%) Windows 7
2 2 (6.90%) Windows XP
Processes & Methodologies
1 21 (72.41%) ITIL
2 13 (44.83%) Service Management
3 10 (34.48%) Performance Analysis
4 9 (31.03%) ITSM
5 6 (20.69%) Change Management
5 6 (20.69%) Six Sigma
6 5 (17.24%) Test Scripting
6 5 (17.24%) User Acceptance Testing
7 3 (10.34%) Configuration Management
8 2 (6.90%) Disaster Recovery
8 2 (6.90%) Migration
8 2 (6.90%) Service Delivery
8 2 (6.90%) Time Management
9 1 (3.45%) Application Packaging
9 1 (3.45%) Asset Management
9 1 (3.45%) Business Analysis
9 1 (3.45%) Business Continuity
9 1 (3.45%) Process Improvement
9 1 (3.45%) Risk Analysis
9 1 (3.45%) Stakeholder Engagement
Programming Languages
1 1 (3.45%) Java
1 1 (3.45%) JavaScript
Qualifications
1 7 (24.14%) ITIL Certification
2 2 (6.90%) SC Cleared
2 2 (6.90%) Security Cleared
3 1 (3.45%) A+ Certification
3 1 (3.45%) CCAA
3 1 (3.45%) CCENT
3 1 (3.45%) Citrix Certification
3 1 (3.45%) MCSA
3 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 8 (27.59%) SLA
2 1 (3.45%) ISO 9000
2 1 (3.45%) Sarbanes-Oxley
System Software
1 10 (34.48%) NFS
1 10 (34.48%) Veritas Cluster Server
2 2 (6.90%) Active Directory
Systems Management
1 1 (3.45%) AirWatch
Vendors
1 10 (34.48%) Cognizant
1 10 (34.48%) Red Hat
1 10 (34.48%) Veritas
2 3 (10.34%) Citrix
3 2 (6.90%) iManage
4 1 (3.45%) Cisco
4 1 (3.45%) HP
4 1 (3.45%) Microsoft
4 1 (3.45%) Oracle
4 1 (3.45%) SAP
4 1 (3.45%) Symantec
4 1 (3.45%) VMware