The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
ServiceNow
Rank 101 106 103
Rank change year-on-year
+5 -3
Contract jobs citing ServiceNow 12 3 1
As % of all contract IT jobs located in the West Midlands 0.52% 0.14% 0.049%
As % of the Vendors category 1.05% 0.29% 0.100%
Number of daily rates quoted 8 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £425 -
Average daily rate % change year-on-year
-29.41% -
UK excluding London average daily rate £378 £415 £350
% change year-on-year
-9.03% +18.57%
Number of hourly rates quoted 1 0 0
Average hourly rate £20.00 - -
UK excluding London average hourly rate £22.00 £15.38 -
% change year-on-year
+43.08% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the West Midlands region.

Vendors Category
West Midlands
Contract IT job ads with a match in the
Vendors category
1138 1024 1001
As % of all contract IT jobs located in the West Midlands 48.93% 47.87% 49.46%
Number of daily rates quoted 596 503 438
Average daily rate £350 £350 £350
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £475 £470 £474
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 109 79 97
Average hourly rate £15.77 £17.48 £22.50
Average hourly rate % change year-on-year
-9.75% -22.33%
90% offered a hourly rate of more than £10.30 £10.32 £12.00
10% offered a hourly rate of more than £27.73 £30.00 £36.00
UK excluding London average hourly rate £17.50 £17.00 £19.00
% change year-on-year
+2.94% -10.52%

ServiceNow
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the West Midlands region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the West Midlands

ServiceNow
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the West Midlands region.

ServiceNow Daily Rate Trend in the West Midlands

ServiceNow
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the West Midlands region.

ServiceNow Hourly Rate Trend in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 5 £300 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 December 2014, IT contractor jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 14 (63.64%) Service Management
2 13 (59.09%) ITSM
3 11 (50.00%) ITIL
4 9 (40.91%) Microsoft
5 8 (36.36%) MS Excel
5 8 (36.36%) Stakeholder Management
6 6 (27.27%) ITIL Certification
6 6 (27.27%) MS Office
6 6 (27.27%) Analytics
7 5 (22.73%) Data Entry
7 5 (22.73%) Mathematics
7 5 (22.73%) MS PowerPoint
7 5 (22.73%) Statistics
7 5 (22.73%) VBA
7 5 (22.73%) Service Delivery
7 5 (22.73%) Change Management
7 5 (22.73%) MS Visio
8 4 (18.18%) Remedy
8 4 (18.18%) Remedy ITSM
9 3 (13.64%) Banking
9 3 (13.64%) MS Access
9 3 (13.64%) SQL
9 3 (13.64%) Analytical Skills
10 2 (9.09%) CMS
10 2 (9.09%) Risk Management
10 2 (9.09%) Finance
10 2 (9.09%) Photoshop
10 2 (9.09%) Adobe
10 2 (9.09%) Supplier Management
10 2 (9.09%) Knowledge Management

ServiceNow
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 December 2014, IT contractor jobs across the West Midlands region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) CMS
1 2 (9.09%) Joomla!
2 1 (4.55%) WebSphere
2 1 (4.55%) IBM Notes
Applications
1 8 (36.36%) MS Excel
2 6 (27.27%) MS Office
3 5 (22.73%) MS PowerPoint
3 5 (22.73%) MS Visio
4 2 (9.09%) Photoshop
Business Applications
1 4 (18.18%) Remedy ITSM
Database & Business Intelligence
1 3 (13.64%) MS Access
General
1 3 (13.64%) Banking
2 2 (9.09%) Finance
3 1 (4.55%) Publishing
Job Titles
1 13 (59.09%) Analyst
2 8 (36.36%) Service Analyst
3 5 (22.73%) Data Analyst
3 5 (22.73%) Service Management Analyst
4 4 (18.18%) Administrator
5 3 (13.64%) Performance Analyst
5 3 (13.64%) Report Analyst
6 2 (9.09%) Service Performance Analyst
6 2 (9.09%) Developer
6 2 (9.09%) IT Administrator
6 2 (9.09%) Configuration Analyst
6 2 (9.09%) Web Manager
6 2 (9.09%) PMO Administrator
6 2 (9.09%) Content Manager
6 2 (9.09%) ServiceNow Developer
6 2 (9.09%) Web Content Manager
7 1 (4.55%) Performance Consultant
7 1 (4.55%) Change Management Analyst
7 1 (4.55%) Service Desk Analyst
7 1 (4.55%) Change Analyst
Libraries, Frameworks & Software Standards
1 1 (4.55%) J2EE
Miscellaneous
1 5 (22.73%) Mathematics
1 5 (22.73%) Statistics
2 3 (13.64%) Analytical Skills
3 1 (4.55%) Social Media
Processes & Methodologies
1 14 (63.64%) Service Management
2 13 (59.09%) ITSM
3 11 (50.00%) ITIL
4 8 (36.36%) Stakeholder Management
5 6 (27.27%) Analytics
6 5 (22.73%) Data Entry
6 5 (22.73%) Service Delivery
6 5 (22.73%) Change Management
7 2 (9.09%) Risk Management
7 2 (9.09%) Supplier Management
7 2 (9.09%) Knowledge Management
8 1 (4.55%) Continuous Improvement
8 1 (4.55%) Data Governance
8 1 (4.55%) Change Control
8 1 (4.55%) Problem Management
8 1 (4.55%) Release Management
8 1 (4.55%) User Acceptance Testing
8 1 (4.55%) Data Cleansing
8 1 (4.55%) Incident Management
8 1 (4.55%) Data Analysis
Programming Languages
1 5 (22.73%) VBA
2 3 (13.64%) SQL
3 1 (4.55%) JavaScript
Qualifications
1 6 (27.27%) ITIL Certification
2 2 (9.09%) Degree
3 1 (4.55%) SC Cleared
3 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 2 (9.09%) QA
Vendors
1 9 (40.91%) Microsoft
2 4 (18.18%) Remedy
3 2 (9.09%) Adobe
4 1 (4.55%) Lotus