Ticket Management Contracts in the West Midlands

Ticket Management
England > West Midlands

The following table provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for Ticket Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Ticket Management over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 104 133 160
Rank change year-on-year +29 +27 -33
Contract jobs citing Ticket Management 12 3 9
As % of all contract jobs advertised in the West Midlands 0.62% 0.13% 0.25%
As % of the Processes & Methodologies category 0.74% 0.14% 0.28%
Number of daily rates quoted 3 0 3
10th Percentile £165 - £128
25th Percentile £218 - £136
Median daily rate (50th Percentile) £313 - £150
Median % change year-on-year - - -66.67%
75th Percentile £409 - £155
90th Percentile £464 - £158
England median daily rate £215 £225 £400
% change year-on-year -4.44% -43.75% -20.00%
Number of hourly rates quoted 9 3 6
10th Percentile £12.80 £16.78 £12.77
25th Percentile £13.00 £17.13 £15.34
Median hourly rate £13.18 £17.72 £16.50
Median % change year-on-year -25.62% +7.39% -
75th Percentile £14.50 - £18.72
90th Percentile £14.70 - £19.38
England median hourly rate £13.18 £20.64 £16.50
% change year-on-year -36.14% +25.09% -

All Process and Methodology Skills
West Midlands

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,629 2,088 3,206
As % of all contract IT jobs advertised in the West Midlands 84.10% 88.66% 90.01%
Number of daily rates quoted 1,082 1,429 2,357
10th Percentile £275 £263 £273
25th Percentile £364 £400 £398
Median daily rate (50th Percentile) £500 £513 £488
Median % change year-on-year -2.44% +5.13% +14.71%
75th Percentile £625 £600 £575
90th Percentile £750 £700 £675
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.61%
Number of hourly rates quoted 115 49 67
10th Percentile £11.09 £12.40 £12.00
25th Percentile £14.00 £13.31 £13.94
Median hourly rate £22.50 £18.50 £17.00
Median % change year-on-year +21.62% +8.82% +1.07%
75th Percentile £40.25 £27.13 £19.68
90th Percentile £57.75 £48.75 £21.11
England median hourly rate £36.50 £37.15 £24.35
% change year-on-year -1.75% +52.57% +3.62%

Ticket Management
Job Vacancy Trend in the West Midlands

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Ticket Management in the West Midlands

Ticket Management
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Ticket Management in the West Midlands.

Daily rate trend for Ticket Management in the West Midlands

Ticket Management
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Ticket Management in the West Midlands over the 6 months to 6 May 2024.

Daily rate histogram for Ticket Management in the West Midlands

Ticket Management
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Ticket Management in the West Midlands.

Hourly rate trend for Ticket Management in the West Midlands

Ticket Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the West Midlands region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire - 7 - -
Birmingham - 3 £500 - 1
Dudley - 1 £313 -
Staffordshire - 1 £130 -
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) SharePoint
Cloud Services
1 1 (8.33%) Microsoft 365
General
1 10 (83.33%) Social Skills
Job Titles
1 1 (8.33%) Architect
1 1 (8.33%) Lead
1 1 (8.33%) Service Architect
1 1 (8.33%) Service Desk Team Leader
1 1 (8.33%) Team Leader
1 1 (8.33%) Technical Leader
1 1 (8.33%) Technical Team Leader
Miscellaneous
1 1 (8.33%) Product Ownership
Operating Systems
1 1 (8.33%) Apple iOS
1 1 (8.33%) Windows
1 1 (8.33%) Windows 10
Processes & Methodologies
1 11 (91.67%) Customer Service
2 2 (16.67%) Customer Experience
2 2 (16.67%) ITIL
3 1 (8.33%) Change Advisory Board
3 1 (8.33%) Customer Journey Map
3 1 (8.33%) Decision-Making
3 1 (8.33%) ITSM
3 1 (8.33%) Journey Map
3 1 (8.33%) Risk Register
3 1 (8.33%) Service Delivery
3 1 (8.33%) Service Design
3 1 (8.33%) Service Management
3 1 (8.33%) User Experience
3 1 (8.33%) UX Design
Quality Assurance & Compliance
1 9 (75.00%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 1 (8.33%) Microsoft