The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 78 47 57
Rank change year-on-year
-31 +10
Contract jobs citing Service Delivery 61 88 65
As % of all contract IT jobs located in the West Midlands 2.20% 3.47% 2.72%
As % of the Processes & Methodologies category 2.65% 4.37% 3.73%
Number of daily rates quoted 33 55 33
Median daily rate £425 £450 £375
Median daily rate % change year-on-year
-5.55% +20.00%
90% offered a daily rate of more than £325 £294 £252
10% offered a daily rate of more than £550 £550 £530
UK excluding London median daily rate £414 £393 £375
% change year-on-year
+5.47% +4.66%
Number of hourly rates quoted 1 0 2
Median hourly rate £18.00 - £10.34
UK excluding London median hourly rate £14.75 £18.00 £14.00
% change year-on-year
-18.05% +28.57%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2304 2012 1743
As % of all contract IT jobs located in the West Midlands 83.06% 79.37% 72.99%
Number of daily rates quoted 1410 1121 1006
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £550 £550 £488
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 61 78 91
Median hourly rate £19.61 £30.00 £25.00
Median hourly rate % change year-on-year
-34.63% +20.00%
90% offered a hourly rate of more than £12.39 £11.26 £13.00
10% offered a hourly rate of more than £55.00 £45.00 £37.80
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 5 December 2016.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 18 £463 +51.63% 5
Shropshire 0 15 £445 +12.65% 1
Warwickshire +8 9 £350 - 2
Coventry -17 8 £450 -18.18% 1
Herefordshire +5 2 £425 -5.55%
Walsall - 2 £375 -
Staffordshire -8 1 £425 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 71 (41.52%) ITIL
2 55 (32.16%) Service Management
3 29 (16.96%) Microsoft
4 27 (15.79%) Data Centre
5 26 (15.20%) Continuous Improvement
5 26 (15.20%) Cisco
5 26 (15.20%) Finance
6 25 (14.62%) Security Cleared
7 21 (12.28%) Agile Software Development
8 19 (11.11%) Stakeholder Management
9 18 (10.53%) Project Management
9 18 (10.53%) PRINCE2
9 18 (10.53%) ITIL V3
10 16 (9.36%) Problem Management
11 15 (8.77%) Change Management
12 14 (8.19%) Windows
12 14 (8.19%) Active Directory
13 13 (7.60%) Citrix
13 13 (7.60%) Firewall
13 13 (7.60%) VMware
13 13 (7.60%) Incident Management
13 13 (7.60%) SC Cleared
13 13 (7.60%) Process Improvement
13 13 (7.60%) Coaching
14 12 (7.02%) Mentoring
14 12 (7.02%) Service Design
14 12 (7.02%) Microsoft Azure
14 12 (7.02%) ITSM
14 12 (7.02%) SLA
15 11 (6.43%) LAN

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.26%) MS Exchange
2 4 (2.34%) IIS
3 2 (1.17%) SharePoint
4 1 (0.58%) Confluence
4 1 (0.58%) Exchange Server 2010
4 1 (0.58%) SAS
4 1 (0.58%) Skype for Business
Applications
1 10 (5.85%) MS Excel
2 6 (3.51%) MS Office
3 3 (1.75%) MS Project
4 2 (1.17%) MS PowerPoint
5 1 (0.58%) MS Visio
5 1 (0.58%) Open Workbench
Business Applications
1 2 (1.17%) Dynamics CRM
1 2 (1.17%) Remedy ITSM
1 2 (1.17%) SAP SRM
2 1 (0.58%) SAP MM
2 1 (0.58%) SAP Oil and Gas
Cloud Services
1 12 (7.02%) Microsoft Azure
2 8 (4.68%) Cloud Computing
3 4 (2.34%) SaaS
4 3 (1.75%) GitHub
5 2 (1.17%) Amazon AWS
6 1 (0.58%) IaaS
Communications & Networking
1 13 (7.60%) Firewall
2 11 (6.43%) LAN
3 8 (4.68%) WAN
4 5 (2.92%) Cisco ASA
4 5 (2.92%) Wi-Fi
5 4 (2.34%) Cisco PIX
5 4 (2.34%) IP Telephony
5 4 (2.34%) SAN
5 4 (2.34%) Unified Communications
5 4 (2.34%) VoIP
5 4 (2.34%) VPN
6 3 (1.75%) WLAN
7 2 (1.17%) DHCP
7 2 (1.17%) DNS
7 2 (1.17%) Intranet
8 1 (0.58%) NAS
8 1 (0.58%) NetScreen
8 1 (0.58%) Skype
8 1 (0.58%) TCP/IP
8 1 (0.58%) VLAN
Database & Business Intelligence
1 6 (3.51%) SQL Server
2 3 (1.75%) Data Warehouse
2 3 (1.75%) SQL Server Analysis Services
2 3 (1.75%) SQL Server Integration Services
2 3 (1.75%) SQL Server Reporting Services
3 2 (1.17%) QlikView
4 1 (0.58%) Base SAS
4 1 (0.58%) BusinessObjects
4 1 (0.58%) Data Mart
4 1 (0.58%) Microsoft Analysis Services
4 1 (0.58%) OLAP
4 1 (0.58%) OLAP Cube
4 1 (0.58%) Oracle OLAP
4 1 (0.58%) RDBMS
4 1 (0.58%) Relational Database
4 1 (0.58%) SAP BW
4 1 (0.58%) SAS Data Integration Studio
4 1 (0.58%) SAS Enterprise Guide
4 1 (0.58%) SQL Server 2012
4 1 (0.58%) SQL Server 2014
Development Applications
1 3 (1.75%) Git (software)
1 3 (1.75%) JIRA
1 3 (1.75%) Subversion
2 2 (1.17%) Team Foundation Server
2 2 (1.17%) TeamCity
3 1 (0.58%) CA Gen
General
1 26 (15.20%) Finance
2 8 (4.68%) Billing
3 5 (2.92%) Marketing
4 3 (1.75%) Telecoms
5 2 (1.17%) Advertising
5 2 (1.17%) Banking
6 1 (0.58%) Aerospace
6 1 (0.58%) Legal
6 1 (0.58%) Retail
6 1 (0.58%) Spanish Language
Job Titles
1 53 (30.99%) Service Manager
2 42 (24.56%) Delivery Manager
3 38 (22.22%) Services Delivery Manager
4 31 (18.13%) Analyst
5 13 (7.60%) Service Analyst
6 11 (6.43%) Head of Delivery
6 11 (6.43%) Head of Service Delivery
7 9 (5.26%) Operations Manager
8 8 (4.68%) Support Manager
9 7 (4.09%) Network Engineer
10 6 (3.51%) Architect
10 6 (3.51%) Business Analyst
10 6 (3.51%) IT Manager
10 6 (3.51%) Senior Manager
11 5 (2.92%) IT Services Manager
11 5 (2.92%) Services Director
11 5 (2.92%) Telephony Manager
12 4 (2.34%) IT Services Delivery Manager
12 4 (2.34%) Senior Service Manager
12 4 (2.34%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 4 (2.34%) CSS
1 4 (2.34%) Middleware
2 1 (0.58%) .NET
2 1 (0.58%) HTML
2 1 (0.58%) jQuery
2 1 (0.58%) Web Services
Miscellaneous
1 27 (15.79%) Data Centre
2 10 (5.85%) Analytical Skills
3 7 (4.09%) Management Information System
3 7 (4.09%) Virtual Team
4 5 (2.92%) Private Cloud
5 4 (2.34%) PMI
6 3 (1.75%) Economics
6 3 (1.75%) Fat Client
6 3 (1.75%) NHS
6 3 (1.75%) Thin Client
7 2 (1.17%) Computer Science
7 2 (1.17%) Mathematics
7 2 (1.17%) User Experience
8 1 (0.58%) Blackberry
8 1 (0.58%) CMDB
8 1 (0.58%) Credit Risk
8 1 (0.58%) Data Integration
8 1 (0.58%) Data Protection Act
8 1 (0.58%) Market Risk
8 1 (0.58%) PDA
Operating Systems
1 14 (8.19%) Windows
2 8 (4.68%) Linux
2 8 (4.68%) Unix
3 4 (2.34%) AIX
3 4 (2.34%) Solaris
3 4 (2.34%) SUSE
3 4 (2.34%) Windows Server
4 3 (1.75%) Mac OS X
4 3 (1.75%) MVS
4 3 (1.75%) Red Hat Enterprise Linux
5 1 (0.58%) Apple iOS
5 1 (0.58%) Windows 10
5 1 (0.58%) Windows Server 2003
5 1 (0.58%) Windows Server 2008
5 1 (0.58%) Windows Vista
5 1 (0.58%) Windows XP
Processes & Methodologies
1 71 (41.52%) ITIL
2 55 (32.16%) Service Management
3 26 (15.20%) Continuous Improvement
4 21 (12.28%) Agile Software Development
5 19 (11.11%) Stakeholder Management
6 18 (10.53%) ITIL V3
6 18 (10.53%) PRINCE2
6 18 (10.53%) Project Management
7 16 (9.36%) Problem Management
8 15 (8.77%) Change Management
9 13 (7.60%) Coaching
9 13 (7.60%) Incident Management
9 13 (7.60%) Process Improvement
10 12 (7.02%) ITSM
10 12 (7.02%) Mentoring
10 12 (7.02%) Service Design
11 11 (6.43%) Migration
11 11 (6.43%) Risk Management
11 11 (6.43%) Trend Analysis
12 10 (5.85%) Matrix Management
Programming Languages
1 11 (6.43%) SQL
2 4 (2.34%) C
3 3 (1.75%) Java
4 2 (1.17%) PowerShell
4 2 (1.17%) T-SQL
5 1 (0.58%) ABAP
5 1 (0.58%) C#
5 1 (0.58%) JavaScript
Qualifications
1 25 (14.62%) Security Cleared
2 13 (7.60%) SC Cleared
3 9 (5.26%) ITIL Certification
4 8 (4.68%) Degree
5 4 (2.34%) CCDA
5 4 (2.34%) CCDP
5 4 (2.34%) CCNA
5 4 (2.34%) CCVP
5 4 (2.34%) Cisco Certification
5 4 (2.34%) ISEB
6 3 (1.75%) A+ Certification
6 3 (1.75%) DV Cleared
6 3 (1.75%) Microsoft Certification
6 3 (1.75%) PMI Certification
7 2 (1.17%) APMP
7 2 (1.17%) ITIL Foundation Certificate
8 1 (0.58%) MCDST
8 1 (0.58%) MCTS
8 1 (0.58%) MOS
8 1 (0.58%) PMP
Quality Assurance & Compliance
1 12 (7.02%) SLA
2 3 (1.75%) Data Quality
3 1 (0.58%) Disclosure Scotland
System Software
1 14 (8.19%) Active Directory
2 1 (0.58%) BitLocker
2 1 (0.58%) Hyper-V
2 1 (0.58%) Terminal Server
2 1 (0.58%) Virtual Machines
Systems Management
1 2 (1.17%) HP Quality Center
2 1 (0.58%) SCCM
Vendors
1 29 (16.96%) Microsoft
2 26 (15.20%) Cisco
3 13 (7.60%) Citrix
3 13 (7.60%) VMware
4 8 (4.68%) CheckPoint
5 7 (4.09%) Juniper
6 6 (3.51%) F5
6 6 (3.51%) SAP
7 5 (2.92%) Fujitsu
8 4 (2.34%) Nokia
8 4 (2.34%) Oracle
9 3 (1.75%) Fortinet
9 3 (1.75%) HP
9 3 (1.75%) Red Hat
10 2 (1.17%) Avaya
10 2 (1.17%) BMC
10 2 (1.17%) BT
10 2 (1.17%) Intel Security
10 2 (1.17%) Remedy
10 2 (1.17%) SolarWinds
West Midlands
Montash
Rate: £550 - £600 per day + Negotiable
Posted: 5 days ago