The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 48 49 69
Rank change year-on-year
+1 +20
Contract jobs citing Service Delivery 74 60 36
As % of all contract IT jobs located in the West Midlands 3.11% 3.28% 1.60%
As % of the Processes & Methodologies category 4.46% 4.78% 2.54%
Number of daily rates quoted 30 24 16
Average daily rate £250 £338 £425
Average daily rate % change year-on-year
-25.92% -20.58%
90% offered a daily rate of more than £150 £263 £300
10% offered a daily rate of more than £412 £505 £533
UK excluding London average daily rate £358 £350 £350
% change year-on-year
+2.14% -
Number of hourly rates quoted 5 1 0
Average hourly rate £12.20 £23.00 -
Average hourly rate % change year-on-year
-46.95% -
UK excluding London average hourly rate £12.50 £16.00 £17.00
% change year-on-year
-21.87% -5.88%
Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1661 1256 1419
As % of all contract IT jobs located in the West Midlands 69.85% 68.56% 62.93%
Number of daily rates quoted 866 606 672
Average daily rate £375 £340 £350
Average daily rate % change year-on-year
+10.29% -2.85%
90% offered a daily rate of more than £245 £220 £240
10% offered a daily rate of more than £485 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 92 94 66
Average hourly rate £31.50 £37.00 £27.50
Average hourly rate % change year-on-year
-14.86% +34.54%
90% offered a hourly rate of more than £10.15 £15.00 £13.20
10% offered a hourly rate of more than £125.15 £37.80 £38.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 18 April 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Coventry +10 19 £235 -16.81% 1
Birmingham -18 14 £300 -14.28% 6
Warwickshire +5 12 £150 -72.72% 4
Solihull -10 9 £375 +30.43%
Staffordshire -1 3 - - 1
Worcestershire +7 2 £399 +165.83%
Shropshire -5 2 £390 +20.00%
Walsall - 2 - -
Sutton Coldfield - 1 £250 -
Dudley - 1 - -
West Bromwich - - - -
Wolverhampton - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 49 (35.77%) ITIL
2 35 (25.55%) Finance
3 32 (23.36%) Microsoft
4 26 (18.98%) Telecoms
5 25 (18.25%) Project Management
6 21 (15.33%) MS Office
7 20 (14.60%) Service Management
8 16 (11.68%) MS Excel
9 14 (10.22%) Security Cleared
10 13 (9.49%) Degree
10 13 (9.49%) Stakeholder Management
10 13 (9.49%) SQL
11 12 (8.76%) NHS
12 11 (8.03%) ITIL Certification
12 11 (8.03%) Windows
12 11 (8.03%) Continuous Improvement
13 10 (7.30%) T-SQL
13 10 (7.30%) PRINCE2
13 10 (7.30%) Change Management
13 10 (7.30%) SQL Server Reporting Services
14 9 (6.57%) QA
14 9 (6.57%) SC Cleared
14 9 (6.57%) SCCM
15 8 (5.84%) CRM
15 8 (5.84%) ADSL
15 8 (5.84%) WAN
16 7 (5.11%) DNS
16 7 (5.11%) SLA
16 7 (5.11%) Active Directory
16 7 (5.11%) ITIL V3

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.92%) IBM Notes
2 1 (0.73%) SharePoint
2 1 (0.73%) Apache
2 1 (0.73%) Tomcat
2 1 (0.73%) MS Exchange
2 1 (0.73%) BizTalk Server
Applications
1 21 (15.33%) MS Office
2 16 (11.68%) MS Excel
3 4 (2.92%) MS Project
4 2 (1.46%) MS PowerPoint
5 1 (0.73%) Spreadsheet
5 1 (0.73%) MS Visio
Business Applications
1 3 (2.19%) Dynamics CRM
2 1 (0.73%) Exchequer
2 1 (0.73%) Agresso
2 1 (0.73%) SAP R/3
Communications & Networking
1 8 (5.84%) ADSL
1 8 (5.84%) WAN
2 7 (5.11%) DNS
3 6 (4.38%) VPN
3 6 (4.38%) CTI
3 6 (4.38%) Firewall
4 5 (3.65%) LAN
4 5 (3.65%) Ethernet
4 5 (3.65%) IPv4
4 5 (3.65%) IPv6
4 5 (3.65%) IPsec
4 5 (3.65%) MPLS
5 4 (2.92%) TCP/IP
6 2 (1.46%) Internet
7 1 (0.73%) Network Security
7 1 (0.73%) VoIP
7 1 (0.73%) RTCP
7 1 (0.73%) RTP
7 1 (0.73%) PABX
Database & Business Intelligence
1 10 (7.30%) SQL Server Reporting Services
2 2 (1.46%) Data Warehouse
2 2 (1.46%) SQL Server
3 1 (0.73%) Crystal Reports
3 1 (0.73%) SAP BW
Development Applications
1 2 (1.46%) Wise Package Studio
1 2 (1.46%) AdminStudio
2 1 (0.73%) Oracle Forms
2 1 (0.73%) MSI
General
1 35 (25.55%) Finance
2 26 (18.98%) Telecoms
3 5 (3.65%) Multimedia
4 3 (2.19%) Marketing
4 3 (2.19%) Legal
4 3 (2.19%) Billing
5 2 (1.46%) Automotive
5 2 (1.46%) Banking
5 2 (1.46%) Manufacturing
5 2 (1.46%) Local Government
6 1 (0.73%) German Language
6 1 (0.73%) Law
6 1 (0.73%) Front Office
6 1 (0.73%) Back Office
Job Titles
1 33 (24.09%) Analyst
2 25 (18.25%) Service Manager
3 16 (11.68%) Delivery Manager
4 15 (10.95%) Services Delivery Manager
5 12 (8.76%) Service Analyst
5 12 (8.76%) Business Analyst
6 10 (7.30%) Project Manager
6 10 (7.30%) Quality Manager
6 10 (7.30%) Senior Analyst
6 10 (7.30%) Performance Manager
7 9 (6.57%) Senior Business Analyst
8 8 (5.84%) Service Desk Analyst
9 7 (5.11%) Consultant
9 7 (5.11%) Sourcing Manager
10 5 (3.65%) IT Services Manager
10 5 (3.65%) Support Analyst
11 4 (2.92%) NHS Business Analyst
11 4 (2.92%) Architect
12 3 (2.19%) Network Manager
12 3 (2.19%) Data Manager
Libraries, Frameworks & Software Standards
1 3 (2.19%) Application Packaging
1 3 (2.19%) Software Packaging
2 2 (1.46%) .NET
2 2 (1.46%) J2EE
3 1 (0.73%) SAP Basis
3 1 (0.73%) Web Services
3 1 (0.73%) SyncML
3 1 (0.73%) Middleware
Miscellaneous
1 12 (8.76%) NHS
2 6 (4.38%) Management Information System
3 5 (3.65%) IVR
4 4 (2.92%) Statistics
5 3 (2.19%) Mathematics
5 3 (2.19%) iPhone
6 2 (1.46%) Enterprise Software
6 2 (1.46%) Mobile App
6 2 (1.46%) Social Media
6 2 (1.46%) iPad
6 2 (1.46%) Mainframe
7 1 (0.73%) DataPower
7 1 (0.73%) PMI
7 1 (0.73%) GIS
7 1 (0.73%) Blackberry
7 1 (0.73%) Open Source
Operating Systems
1 11 (8.03%) Windows
2 6 (4.38%) Windows XP
3 4 (2.92%) Windows Server 2003
3 4 (2.92%) Windows Server 2008
4 2 (1.46%) UNIX
4 2 (1.46%) Windows Vista
5 1 (0.73%) Windows 7
5 1 (0.73%) Android
Processes & Methodologies
1 49 (35.77%) ITIL
2 25 (18.25%) Project Management
3 20 (14.60%) Service Management
4 13 (9.49%) Stakeholder Management
5 11 (8.03%) Continuous Improvement
6 10 (7.30%) PRINCE2
6 10 (7.30%) Change Management
7 8 (5.84%) CRM
8 7 (5.11%) ITIL V3
9 6 (4.38%) Supplier Management
9 6 (4.38%) Business Analysis
10 5 (3.65%) Problem Management
10 5 (3.65%) WFM
10 5 (3.65%) Performance Management
10 5 (3.65%) ITSM
10 5 (3.65%) Change Control
11 4 (2.92%) Agile Project Management
11 4 (2.92%) Password Management
11 4 (2.92%) Asset Management
11 4 (2.92%) Agile Software Development
Programming Languages
1 13 (9.49%) SQL
2 10 (7.30%) T-SQL
3 4 (2.92%) VB
4 1 (0.73%) Korn
4 1 (0.73%) PowerShell
4 1 (0.73%) Perl
4 1 (0.73%) Bash Shell
Qualifications
1 14 (10.22%) Security Cleared
2 13 (9.49%) Degree
3 11 (8.03%) ITIL Certification
4 9 (6.57%) SC Cleared
5 4 (2.92%) DV Cleared
6 3 (2.19%) PRINCE2 Practitioner
6 3 (2.19%) CCNA
6 3 (2.19%) ISEB
6 3 (2.19%) Cisco Certification
7 2 (1.46%) PMI Certification
8 1 (0.73%) MBA
8 1 (0.73%) CCSA
8 1 (0.73%) HND
8 1 (0.73%) MCSE
8 1 (0.73%) Citrix Certification
8 1 (0.73%) CCEA
8 1 (0.73%) CISSP
8 1 (0.73%) PMP
8 1 (0.73%) Microsoft Certification
8 1 (0.73%) OCP
Quality Assurance & Compliance
1 9 (6.57%) QA
2 7 (5.11%) SLA
3 1 (0.73%) GxP
System Software
1 7 (5.11%) Active Directory
2 3 (2.19%) XenApp
3 2 (1.46%) VMware Infrastructure
4 1 (0.73%) Hyper-V
4 1 (0.73%) Microsoft App-V
4 1 (0.73%) vSphere
Systems Management
1 9 (6.57%) SCCM
2 2 (1.46%) Systems Management Server (SMS)
3 1 (0.73%) SCOM
3 1 (0.73%) OpenView Configuration Management
3 1 (0.73%) Sysprep
Vendors
1 32 (23.36%) Microsoft
2 6 (4.38%) Lotus
2 6 (4.38%) Oracle
3 5 (3.65%) SAP
4 4 (2.92%) VMware
5 3 (2.19%) Citrix
5 3 (2.19%) Apple
6 2 (1.46%) CheckPoint
6 2 (1.46%) Avaya
6 2 (1.46%) Cisco
7 1 (0.73%) PlateSpin
7 1 (0.73%) Sybase
7 1 (0.73%) Business Objects
7 1 (0.73%) IBM
7 1 (0.73%) Nortel
7 1 (0.73%) CA
7 1 (0.73%) Informatica
7 1 (0.73%) ESRI
7 1 (0.73%) Symantec
7 1 (0.73%) ServiceNow
West Midlands
LA International
Posted: 6 days ago
Rugby, Warwickshire
Ashdown IT
Rate: £140 - £160 per day
Posted: 6 days ago
West Midlands
Real Staffing
Posted: 9 days ago
West Midlands
Real Staffing
Rate: £350 - £450 per day
Posted: 20 days ago