The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 64 73
Rank change year-on-year
+9 +9
Contract jobs citing Service Delivery 64 39 36
As % of all contract IT jobs located in the West Midlands 2.61% 1.96% 1.62%
As % of the Processes & Methodologies category 3.60% 2.93% 2.36%
Number of daily rates quoted 31 14 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £394 £363
Average daily rate % change year-on-year
+1.58% +8.62%
90% offered a daily rate of more than £190 £215 £261
10% offered a daily rate of more than £488 £668 £468
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 5 0 1
Average hourly rate £11.25 - £18.98
UK excluding London average hourly rate £14.75 £19.13 £19.00
% change year-on-year
-22.87% +0.65%
Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1779 1330 1528
As % of all contract IT jobs located in the West Midlands 72.61% 66.80% 68.86%
Number of daily rates quoted 961 673 735
Average daily rate £370 £350 £350
Average daily rate % change year-on-year
+5.71% -
90% offered a daily rate of more than £235 £250 £205
10% offered a daily rate of more than £510 £488 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 127 58 70
Average hourly rate £29.00 £37.80 £30.00
Average hourly rate % change year-on-year
-23.28% +26.00%
90% offered a hourly rate of more than £11.39 £12.75 £11.75
10% offered a hourly rate of more than £42.00 £37.80 £42.00
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 30 July 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 30 July 2014.

Service Delivery Hourly Rate Histogram in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 16 £375 +20.96% 6
Warwickshire +4 13 £425 -16.04% 2
Staffordshire - 8 £275 - 2
Coventry -15 5 £296 - 2
West Bromwich - 5 £300 - 1
Shropshire - 5 £450 - 1
Walsall - 2 £500 -
Worcestershire - 2 £165 - 1
Wolverhampton - - - -
Solihull - - - - 1
Tipton - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 July 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 58 (42.03%) ITIL
2 40 (28.99%) Microsoft
3 34 (24.64%) Finance
4 26 (18.84%) Service Management
5 23 (16.67%) Stakeholder Management
6 21 (15.22%) ITIL Certification
6 21 (15.22%) Project Management
7 20 (14.49%) Telecoms
8 19 (13.77%) MS Office
8 19 (13.77%) MS Excel
9 18 (13.04%) WAN
10 17 (12.32%) Continuous Improvement
11 16 (11.59%) PRINCE2
12 15 (10.87%) Security Cleared
12 15 (10.87%) Degree
13 12 (8.70%) SLA
13 12 (8.70%) Performance Management
14 11 (7.97%) Active Directory
15 10 (7.25%) QA
16 9 (6.52%) SCCM
16 9 (6.52%) Change Management
16 9 (6.52%) Lotus
16 9 (6.52%) ADSL
16 9 (6.52%) Windows
16 9 (6.52%) SQL
17 8 (5.80%) IBM Notes
17 8 (5.80%) LAN
17 8 (5.80%) TCP/IP
17 8 (5.80%) MS Visio
17 8 (5.80%) ITSM

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 July 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.80%) IBM Notes
2 1 (0.72%) Alfresco
2 1 (0.72%) Drupal
2 1 (0.72%) MS Exchange
2 1 (0.72%) SharePoint
Applications
1 19 (13.77%) MS Office
1 19 (13.77%) MS Excel
2 8 (5.80%) MS Visio
3 7 (5.07%) MS PowerPoint
4 4 (2.90%) MS Project
5 1 (0.72%) PowerPivot
5 1 (0.72%) Adobe Captivate
Business Applications
1 2 (1.45%) Agresso
1 2 (1.45%) Dynamics CRM
2 1 (0.72%) Dynamics NAV
Cloud Services
1 1 (0.72%) Cloud Computing
1 1 (0.72%) Office 365
Communications & Networking
1 18 (13.04%) WAN
2 9 (6.52%) ADSL
3 8 (5.80%) LAN
3 8 (5.80%) TCP/IP
4 4 (2.90%) Wi-Fi
5 2 (1.45%) Internet
5 2 (1.45%) VoIP
6 1 (0.72%) Network Security
6 1 (0.72%) Broadband
6 1 (0.72%) DNS
6 1 (0.72%) RTCP
6 1 (0.72%) RTP
Database & Business Intelligence
1 2 (1.45%) Data Mining
1 2 (1.45%) SQL Server Reporting Services
2 1 (0.72%) SQL Server Integration Services
2 1 (0.72%) SQL Server
Development Applications
1 2 (1.45%) AdminStudio
1 2 (1.45%) Wise Package Studio
2 1 (0.72%) MSI
General
1 34 (24.64%) Finance
2 20 (14.49%) Telecoms
3 3 (2.17%) Banking
4 2 (1.45%) Automotive
4 2 (1.45%) Legal
4 2 (1.45%) Manufacturing
4 2 (1.45%) Local Government
4 2 (1.45%) Investment Banking
4 2 (1.45%) Billing
5 1 (0.72%) Private Banking
5 1 (0.72%) Marketing
5 1 (0.72%) Front Office
5 1 (0.72%) Military
Job Titles
1 28 (20.29%) Service Manager
2 27 (19.57%) Analyst
3 14 (10.14%) Delivery Manager
3 14 (10.14%) Service Analyst
3 14 (10.14%) Project Manager
4 13 (9.42%) Services Delivery Manager
5 11 (7.97%) Performance Manager
5 11 (7.97%) Quality Manager
6 8 (5.80%) Architect
7 6 (4.35%) Service Desk Analyst
7 6 (4.35%) Support Technician
7 6 (4.35%) Sourcing Manager
8 5 (3.62%) 2nd Line Support
8 5 (3.62%) Data Analyst
9 4 (2.90%) Support Engineer
9 4 (2.90%) Programme Manager
9 4 (2.90%) Consultant
9 4 (2.90%) Service Management Analyst
10 3 (2.17%) 2nd Line Support Technician
10 3 (2.17%) Procurement Analyst
Libraries, Frameworks & Software Standards
1 3 (2.17%) Software Packaging
1 3 (2.17%) Application Packaging
1 3 (2.17%) Middleware
2 2 (1.45%) J2EE
3 1 (0.72%) Web Services
3 1 (0.72%) .NET
3 1 (0.72%) SyncML
Miscellaneous
1 8 (5.80%) Mathematics
2 7 (5.07%) Statistics
2 7 (5.07%) NHS
3 6 (4.35%) Management Information System
4 5 (3.62%) PMI
5 3 (2.17%) Replication
5 3 (2.17%) Mobile Computing
6 2 (1.45%) Enterprise Software
6 2 (1.45%) Video Conferencing
6 2 (1.45%) DataPower
7 1 (0.72%) iPhone
7 1 (0.72%) Open Source
7 1 (0.72%) Economics
7 1 (0.72%) Computer Science
7 1 (0.72%) GIS
7 1 (0.72%) Blackberry
7 1 (0.72%) Mobile App
Operating Systems
1 9 (6.52%) Windows
2 5 (3.62%) Windows XP
3 3 (2.17%) Windows Server 2008
4 2 (1.45%) Windows Server 2003
4 2 (1.45%) Windows Vista
5 1 (0.72%) Android
5 1 (0.72%) Windows 7
5 1 (0.72%) Apple iOS
Processes & Methodologies
1 58 (42.03%) ITIL
2 26 (18.84%) Service Management
3 23 (16.67%) Stakeholder Management
4 21 (15.22%) Project Management
5 17 (12.32%) Continuous Improvement
6 16 (11.59%) PRINCE2
7 12 (8.70%) Performance Management
8 9 (6.52%) Change Management
9 8 (5.80%) ITSM
9 8 (5.80%) Supplier Management
10 7 (5.07%) Business Analysis
10 7 (5.07%) Problem Management
11 6 (4.35%) Six Sigma
11 6 (4.35%) Data Entry
11 6 (4.35%) Analytics
12 5 (3.62%) Network Management
12 5 (3.62%) ITIL V3
12 5 (3.62%) Knowledge Management
12 5 (3.62%) Asset Management
12 5 (3.62%) Migration
Programming Languages
1 9 (6.52%) SQL
2 6 (4.35%) VBA
3 3 (2.17%) VB
4 1 (0.72%) T-SQL
Qualifications
1 21 (15.22%) ITIL Certification
2 15 (10.87%) Security Cleared
2 15 (10.87%) Degree
3 8 (5.80%) SC Cleared
4 7 (5.07%) PMI Certification
5 4 (2.90%) PRINCE2 Practitioner
5 4 (2.90%) DV Cleared
6 2 (1.45%) PMP
6 2 (1.45%) MBA
7 1 (0.72%) Six Sigma Black Belt
7 1 (0.72%) Six Sigma Green Belt
7 1 (0.72%) HND
7 1 (0.72%) PRINCE2 Certification
7 1 (0.72%) ISEB
Quality Assurance & Compliance
1 12 (8.70%) SLA
2 10 (7.25%) QA
3 1 (0.72%) ISO/IEC 27001
System Software
1 11 (7.97%) Active Directory
2 2 (1.45%) XenApp
3 1 (0.72%) VMware Infrastructure
3 1 (0.72%) Hyper-V
3 1 (0.72%) Citrix Presentation Server
3 1 (0.72%) XenServer
3 1 (0.72%) VMware ESX
3 1 (0.72%) Microsoft App-V
Systems Management
1 9 (6.52%) SCCM
2 2 (1.45%) Systems Management Server (SMS)
3 1 (0.72%) SCOM
3 1 (0.72%) OpenView Configuration Management
Vendors
1 40 (28.99%) Microsoft
2 9 (6.52%) Lotus
3 7 (5.07%) SAP
4 6 (4.35%) ServiceNow
5 4 (2.90%) CheckPoint
5 4 (2.90%) Oracle
6 3 (2.17%) VMware
6 3 (2.17%) Citrix
7 2 (1.45%) Avaya
7 2 (1.45%) Cisco
7 2 (1.45%) IBM
8 1 (0.72%) ESRI
8 1 (0.72%) Intel
8 1 (0.72%) Adobe
Telford, Shropshire
Mortimer Spinks
Posted: Yesterday
Solihull, West Midlands
Xoserve
Posted: 2 days ago
Warwickshire
LA International
Rate: £450 - £550 per day
Posted: 5 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Rate: £450 - £525 per day
Posted: 5 days ago
West Bromwich
Jumar Solutions
Posted: 8 days ago