The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 66 48 45
Rank change year-on-year
-18 -3
Contract jobs citing Service Delivery 61 72 59
As % of all contract IT jobs located in the West Midlands 2.26% 3.01% 3.24%
As % of the Processes & Methodologies category 3.13% 4.25% 4.62%
Number of daily rates quoted 26 28 27
Average daily rate
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£375 £243 £350
Average daily rate % change year-on-year
+54.63% -30.71%
90% offered a daily rate of more than £125 £150 £272
10% offered a daily rate of more than £451 £396 £534
UK excluding London average daily rate £388 £353 £350
% change year-on-year
+9.92% +0.71%
Number of hourly rates quoted 4 5 0
Average hourly rate £28.75 £12.20 -
Average hourly rate % change year-on-year
+135.65% -
UK excluding London average hourly rate £17.00 £12.50 £15.50
% change year-on-year
+36.00% -19.35%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1952 1696 1276
As % of all contract IT jobs located in the West Midlands 72.46% 70.96% 70.07%
Number of daily rates quoted 1155 885 605
Average daily rate £380 £375 £340
Average daily rate % change year-on-year
+1.33% +10.29%
90% offered a daily rate of more than £260 £250 £220
10% offered a daily rate of more than £525 £490 £500
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 102 99 91
Average hourly rate £29.00 £32.00 £37.80
Average hourly rate % change year-on-year
-9.37% -15.34%
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 24 April 2015.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 24 April 2015.

Service Delivery Hourly Rate Histogram in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +15 32 £400 +33.33% 13
Solihull +2 5 £413 +10.00% 1
Warwickshire -8 4 £445 +196.66% 3
Staffordshire -10 4 £388 - 5
Coventry -13 4 £260 +10.63% 4
Dudley -3 3 £125 -
Shropshire -10 3 £313 -19.87%
Worcestershire +3 2 £450 +12.85% 2
Herefordshire -9 2 £228 +6.43% 1
West Bromwich - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 56 (46.28%) ITIL
2 27 (22.31%) Service Management
3 24 (19.83%) Security Cleared
4 21 (17.36%) Project Management
4 21 (17.36%) Microsoft
5 19 (15.70%) SC Cleared
6 16 (13.22%) MS Office
7 15 (12.40%) Finance
8 14 (11.57%) SLA
9 11 (9.09%) Network Design
10 10 (8.26%) Linux
10 10 (8.26%) SQL
10 10 (8.26%) Analytical Skills
11 9 (7.44%) PRINCE2
11 9 (7.44%) Windows
11 9 (7.44%) LAN
11 9 (7.44%) WAN
11 9 (7.44%) Disaster Recovery
11 9 (7.44%) Management Information System
11 9 (7.44%) Configuration Management
11 9 (7.44%) Cloud Computing
11 9 (7.44%) Migration
12 8 (6.61%) Agile Software Development
12 8 (6.61%) Degree
12 8 (6.61%) IBM
12 8 (6.61%) Relational Database
12 8 (6.61%) Public Cloud
13 7 (5.79%) Change Management
13 7 (5.79%) Incident Management
14 6 (4.96%) Supplier Management

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.48%) SharePoint
2 2 (1.65%) CMS
3 1 (0.83%) IBM Notes
3 1 (0.83%) MS Exchange
3 1 (0.83%) Exchange Server 2003
3 1 (0.83%) Oracle Self-Service HR
Applications
1 16 (13.22%) MS Office
2 6 (4.96%) MS Excel
3 5 (4.13%) MS PowerPoint
4 4 (3.31%) MS Project
5 2 (1.65%) MS Visio
Business Applications
1 2 (1.65%) Oracle ERP
2 1 (0.83%) Oracle EBS
2 1 (0.83%) Oracle Payroll
2 1 (0.83%) Oracle HRMS
2 1 (0.83%) Oracle EBS R12
2 1 (0.83%) SAP Oil and Gas
2 1 (0.83%) assyst
2 1 (0.83%) Oracle Payables
2 1 (0.83%) Oracle Internet Expenses
Cloud Services
1 9 (7.44%) Cloud Computing
Communications & Networking
1 9 (7.44%) LAN
1 9 (7.44%) WAN
2 6 (4.96%) Firewall
3 4 (3.31%) Radio Access Network
3 4 (3.31%) 4G
3 4 (3.31%) LTE
3 4 (3.31%) 2G
3 4 (3.31%) MPLS
3 4 (3.31%) OSPF
3 4 (3.31%) BGP
3 4 (3.31%) 3G
4 3 (2.48%) WCDMA
4 3 (2.48%) GPRS
4 3 (2.48%) GSM
4 3 (2.48%) Internet
4 3 (2.48%) HSPA
5 2 (1.65%) NAS
5 2 (1.65%) iSCSI
5 2 (1.65%) SAN
6 1 (0.83%) DHCP
Database & Business Intelligence
1 8 (6.61%) Relational Database
2 4 (3.31%) SQL Server
3 3 (2.48%) Data Warehouse
4 2 (1.65%) IBM InfoSphere
4 2 (1.65%) Oracle BI EE
4 2 (1.65%) QualityStage
4 2 (1.65%) Oracle Reports
5 1 (0.83%) Crystal Reports
5 1 (0.83%) DataStage
5 1 (0.83%) Oracle Database
Development Applications
1 1 (0.83%) Oracle Forms
1 1 (0.83%) ClearCase
General
1 15 (12.40%) Finance
2 6 (4.96%) Banking
3 5 (4.13%) Telecoms
4 4 (3.31%) Investment Banking
5 3 (2.48%) Automotive
6 2 (1.65%) Local Government
6 2 (1.65%) Billing
6 2 (1.65%) Law
7 1 (0.83%) Electronics
7 1 (0.83%) Manufacturing
7 1 (0.83%) Publishing
7 1 (0.83%) Retail
7 1 (0.83%) Corporate Banking
7 1 (0.83%) Marketing
7 1 (0.83%) French Language
Job Titles
1 29 (23.97%) Service Manager
2 24 (19.83%) Services Delivery Manager
2 24 (19.83%) Delivery Manager
3 20 (16.53%) Analyst
4 17 (14.05%) Architect
5 12 (9.92%) Service Analyst
6 11 (9.09%) Infrastructure Architect
7 7 (5.79%) Project Manager
7 7 (5.79%) Consultant
8 6 (4.96%) Service Desk Analyst
9 5 (4.13%) Technical Consultant
9 5 (4.13%) Services Delivery Analyst
10 4 (3.31%) Transition Manager
10 4 (3.31%) Support Analyst
11 3 (2.48%) Developer
11 3 (2.48%) Solutions Architect
11 3 (2.48%) Administrator
11 3 (2.48%) Performance Engineer
11 3 (2.48%) IT Support
12 2 (1.65%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 5 (4.13%) .NET
2 1 (0.83%) HTML
2 1 (0.83%) ASP.NET
2 1 (0.83%) XML
2 1 (0.83%) XSLT
Miscellaneous
1 10 (8.26%) Analytical Skills
2 9 (7.44%) Management Information System
3 8 (6.61%) Public Cloud
4 4 (3.31%) Statistics
5 3 (2.48%) NHS
6 2 (1.65%) User Experience
6 2 (1.65%) CMDB
6 2 (1.65%) Data Integration
7 1 (0.83%) Mainframe
7 1 (0.83%) DTV
7 1 (0.83%) Replication
7 1 (0.83%) Data Extraction
7 1 (0.83%) IBM Mainframe
7 1 (0.83%) Mathematics
7 1 (0.83%) Enterprise Software
Operating Systems
1 10 (8.26%) Linux
2 9 (7.44%) Windows
3 6 (4.96%) AIX
3 6 (4.96%) Solaris
3 6 (4.96%) UNIX
4 5 (4.13%) Red Hat Enterprise Linux
5 3 (2.48%) Windows XP
5 3 (2.48%) Windows 7
6 2 (1.65%) Windows Server 2008
7 1 (0.83%) Windows Server 2003
7 1 (0.83%) Windows CE
7 1 (0.83%) Windows Server 2012
Processes & Methodologies
1 56 (46.28%) ITIL
2 27 (22.31%) Service Management
3 21 (17.36%) Project Management
4 11 (9.09%) Network Design
5 9 (7.44%) PRINCE2
5 9 (7.44%) Disaster Recovery
5 9 (7.44%) Configuration Management
5 9 (7.44%) Migration
6 8 (6.61%) Agile Software Development
7 7 (5.79%) Change Management
7 7 (5.79%) Incident Management
8 6 (4.96%) Supplier Management
8 6 (4.96%) Release Management
8 6 (4.96%) Stakeholder Management
8 6 (4.96%) Business Continuity
8 6 (4.96%) ITSM
9 5 (4.13%) Business Intelligence
9 5 (4.13%) Problem Management
9 5 (4.13%) Business Analysis
9 5 (4.13%) Project Planning
Programming Languages
1 10 (8.26%) SQL
2 4 (3.31%) C#
3 2 (1.65%) Korn
3 2 (1.65%) Perl
3 2 (1.65%) PHP
3 2 (1.65%) C
3 2 (1.65%) VBScript
4 1 (0.83%) VB.NET
4 1 (0.83%) PL/SQL
4 1 (0.83%) T-SQL
4 1 (0.83%) COBOL
4 1 (0.83%) JavaScript
4 1 (0.83%) Lingo
Qualifications
1 24 (19.83%) Security Cleared
2 19 (15.70%) SC Cleared
3 8 (6.61%) Degree
4 6 (4.96%) ITIL Certification
4 6 (4.96%) CCNP
4 6 (4.96%) Cisco Certification
5 4 (3.31%) DV Cleared
6 3 (2.48%) PRINCE2 Certification
7 2 (1.65%) CCNA
7 2 (1.65%) CCIE
8 1 (0.83%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (11.57%) SLA
2 5 (4.13%) Sarbanes-Oxley
3 4 (3.31%) ISO/IEC 27001
4 3 (2.48%) QA
5 2 (1.65%) ISO 9001
6 1 (0.83%) COBIT
System Software
1 2 (1.65%) vSphere
2 1 (0.83%) Active Directory
2 1 (0.83%) VMware Infrastructure
2 1 (0.83%) PowerHA
Systems Management
1 2 (1.65%) NetBackup
Vendors
1 21 (17.36%) Microsoft
2 8 (6.61%) IBM
3 6 (4.96%) Red Hat
3 6 (4.96%) Oracle
4 5 (4.13%) Business Objects
4 5 (4.13%) Dell
4 5 (4.13%) Cisco
5 4 (3.31%) Riverbed
5 4 (3.31%) F5
5 4 (3.31%) VMware
5 4 (3.31%) HP
5 4 (3.31%) Juniper
5 4 (3.31%) CheckPoint
6 3 (2.48%) SAP
6 3 (2.48%) Nortel
6 3 (2.48%) Citrix
6 3 (2.48%) Mapinfo
6 3 (2.48%) Ericsson
6 3 (2.48%) Huawei
6 3 (2.48%) Nokia Solutions and Networks
West Midlands
ARC IT Recruitment Ltd
Rate: £125 Per Day
Posted: Yesterday
Coventry, West Midlands (County)
Executive Resource Group
Rate: From £400 to £500 per day
Posted: Yesterday
West Midlands
Sanderson
Rate: £20 per hour
Posted: 2 days ago
Oldbury, West Midlands (County)
CF Appointments
Rate: From £45,000 to £45,000 per annum
Posted: 2 days ago