The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 64 58 73
Rank change year-on-year
-6 +15
Contract jobs citing Service Delivery 60 53 41
As % of all contract IT jobs located in the West Midlands 2.37% 2.51% 1.77%
As % of the Processes & Methodologies category 3.41% 3.67% 2.54%
Number of daily rates quoted 37 25 19
Average daily rate
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of your Daily Rate
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£393 £370 £375
Average daily rate % change year-on-year
+6.21% -1.33%
90% offered a daily rate of more than £211 £226 £233
10% offered a daily rate of more than £493 £500 £480
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.44% -0.14%
Number of hourly rates quoted 1 0 3
Average hourly rate £26.83 - £32.00
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1759 1443 1613
As % of all contract IT jobs located in the West Midlands 69.61% 68.45% 69.59%
Number of daily rates quoted 910 766 828
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £250 £220
10% offered a daily rate of more than £500 £468 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 116 58 90
Average hourly rate £29.75 £30.00 £30.00
Average hourly rate % change year-on-year
-0.83% -
90% offered a hourly rate of more than £13.00 £15.00 £9.84
10% offered a hourly rate of more than £42.00 £37.80 £41.90
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 17 September 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -8 12 £410 +10.81% 4
Coventry -5 11 £403 +7.33% 5
Birmingham -11 8 £340 -9.33% 6
Shropshire - 6 £431 - 2
Solihull +5 3 £338 +29.80% 1
West Bromwich - 3 £276 -
Worcestershire - 3 £190 - 1
Walsall - 2 £500 -
Staffordshire +2 1 £225 - 1
Wolverhampton -5 1 £360 +53.19%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 53 (42.74%) ITIL
2 35 (28.23%) Microsoft
3 25 (20.16%) Service Management
4 22 (17.74%) Stakeholder Management
5 21 (16.94%) Finance
6 20 (16.13%) MS Excel
7 19 (15.32%) Project Management
8 18 (14.52%) ITIL Certification
9 17 (13.71%) WAN
9 17 (13.71%) PRINCE2
9 17 (13.71%) Analytical Skills
10 15 (12.10%) MS Office
11 14 (11.29%) Continuous Improvement
12 13 (10.48%) Performance Management
13 12 (9.68%) Degree
14 11 (8.87%) Security Cleared
14 11 (8.87%) Telecoms
15 10 (8.06%) Change Management
15 10 (8.06%) Management Information System
15 10 (8.06%) Oracle
15 10 (8.06%) SQL
15 10 (8.06%) MS Visio
15 10 (8.06%) SLA
15 10 (8.06%) Mathematics
16 9 (7.26%) Active Directory
16 9 (7.26%) TCP/IP
16 9 (7.26%) Windows
16 9 (7.26%) ITSM
17 8 (6.45%) LAN
17 8 (6.45%) ADSL

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.65%) IBM Notes
2 2 (1.61%) WebSphere
2 2 (1.61%) TPMS
2 2 (1.61%) Oracle Workflow
2 2 (1.61%) CICS
2 2 (1.61%) MS Exchange
2 2 (1.61%) SAS
3 1 (0.81%) SharePoint
3 1 (0.81%) Alfresco
3 1 (0.81%) Drupal
3 1 (0.81%) Exchange Server 2007
Applications
1 20 (16.13%) MS Excel
2 15 (12.10%) MS Office
3 10 (8.06%) MS Visio
4 7 (5.65%) MS PowerPoint
5 5 (4.03%) MS Project
6 1 (0.81%) Adobe Captivate
6 1 (0.81%) PowerPivot
Business Applications
1 2 (1.61%) Dynamics CRM
1 2 (1.61%) Oracle HRMS
1 2 (1.61%) Agresso
2 1 (0.81%) Dynamics NAV
Cloud Services
1 1 (0.81%) Office 365
1 1 (0.81%) Cloud Computing
Communications & Networking
1 17 (13.71%) WAN
2 9 (7.26%) TCP/IP
3 8 (6.45%) LAN
3 8 (6.45%) ADSL
4 4 (3.23%) Wi-Fi
4 4 (3.23%) Internet
4 4 (3.23%) VoIP
5 2 (1.61%) ATM
6 1 (0.81%) Broadband
6 1 (0.81%) 3G
6 1 (0.81%) RTCP
6 1 (0.81%) RTP
6 1 (0.81%) 2G
6 1 (0.81%) Network Security
6 1 (0.81%) iSCSI
Database & Business Intelligence
1 4 (3.23%) SQL Server
1 4 (3.23%) DB2
2 2 (1.61%) SAS Enterprise Guide
2 2 (1.61%) SQL Server Reporting Services
2 2 (1.61%) Informix
2 2 (1.61%) MySQL
2 2 (1.61%) Data Mining
3 1 (0.81%) BusinessObjects
3 1 (0.81%) MS Access
3 1 (0.81%) SQL Server Integration Services
3 1 (0.81%) Base SAS
3 1 (0.81%) Oracle Database
Development Applications
1 3 (2.42%) Oracle Forms
2 2 (1.61%) ClearQuest
2 2 (1.61%) ClearCase
3 1 (0.81%) AdminStudio
3 1 (0.81%) Wise Package Studio
General
1 21 (16.94%) Finance
2 11 (8.87%) Telecoms
3 3 (2.42%) Banking
4 2 (1.61%) Marketing
4 2 (1.61%) Billing
4 2 (1.61%) Investment Banking
4 2 (1.61%) Automotive
4 2 (1.61%) Legal
5 1 (0.81%) Front Office
5 1 (0.81%) Local Government
5 1 (0.81%) Retail
5 1 (0.81%) Military
5 1 (0.81%) Private Banking
Job Titles
1 22 (17.74%) Analyst
2 21 (16.94%) Service Manager
3 16 (12.90%) Project Manager
4 11 (8.87%) Architect
5 10 (8.06%) Service Analyst
6 9 (7.26%) Services Delivery Manager
6 9 (7.26%) Delivery Manager
7 7 (5.65%) Data Analyst
8 6 (4.84%) Support Technician
9 5 (4.03%) 2nd Line Support
10 4 (3.23%) Service Management Analyst
10 4 (3.23%) Performance Manager
10 4 (3.23%) Quality Manager
10 4 (3.23%) Consultant
11 3 (2.42%) Coordinator
11 3 (2.42%) Technical Architect
11 3 (2.42%) Programme Manager
11 3 (2.42%) Solutions Architect
11 3 (2.42%) Incident Manager
11 3 (2.42%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (2.42%) Middleware
2 2 (1.61%) WebSphere Message Broker
2 2 (1.61%) Application Packaging
2 2 (1.61%) Software Packaging
2 2 (1.61%) .NET
2 2 (1.61%) EJB
2 2 (1.61%) JavaBeans
3 1 (0.81%) XML
3 1 (0.81%) XSLT
3 1 (0.81%) J2EE
3 1 (0.81%) SyncML
Miscellaneous
1 17 (13.71%) Analytical Skills
2 10 (8.06%) Management Information System
2 10 (8.06%) Mathematics
3 6 (4.84%) Statistics
3 6 (4.84%) PMI
4 5 (4.03%) User Experience
5 4 (3.23%) NHS
6 3 (2.42%) Replication
6 3 (2.42%) Mobile Computing
7 2 (1.61%) Enterprise Software
7 2 (1.61%) DataPower
7 2 (1.61%) Video Conferencing
7 2 (1.61%) Mainframe
8 1 (0.81%) Blackberry
8 1 (0.81%) GIS
8 1 (0.81%) Economics
8 1 (0.81%) Computer Science
8 1 (0.81%) iPhone
8 1 (0.81%) Mobile App
8 1 (0.81%) Smart Meter
Operating Systems
1 9 (7.26%) Windows
2 5 (4.03%) Linux
3 3 (2.42%) Windows Vista
3 3 (2.42%) Windows Server 2008
4 2 (1.61%) Windows 7
4 2 (1.61%) UNIX
4 2 (1.61%) AIX
4 2 (1.61%) Windows XP
5 1 (0.81%) HPUX
5 1 (0.81%) Android
5 1 (0.81%) Red Hat Enterprise Linux
5 1 (0.81%) Windows 8
5 1 (0.81%) Windows Server 2012
5 1 (0.81%) Apple iOS
Processes & Methodologies
1 53 (42.74%) ITIL
2 25 (20.16%) Service Management
3 22 (17.74%) Stakeholder Management
4 19 (15.32%) Project Management
5 17 (13.71%) PRINCE2
6 14 (11.29%) Continuous Improvement
7 13 (10.48%) Performance Management
8 10 (8.06%) Change Management
9 9 (7.26%) ITSM
10 7 (5.65%) Six Sigma
10 7 (5.65%) Agile Software Development
10 7 (5.65%) TOGAF
10 7 (5.65%) Software Licensing
10 7 (5.65%) Analytics
11 6 (4.84%) Waterfall
11 6 (4.84%) Data Entry
11 6 (4.84%) Migration
11 6 (4.84%) Business Analysis
12 5 (4.03%) Critical Path Analysis
12 5 (4.03%) Asset Management
Programming Languages
1 10 (8.06%) SQL
2 6 (4.84%) VBA
3 3 (2.42%) VB
4 2 (1.61%) T-SQL
5 1 (0.81%) VBScript
5 1 (0.81%) C#
5 1 (0.81%) COBOL
5 1 (0.81%) PL/SQL
5 1 (0.81%) VB.NET
Qualifications
1 18 (14.52%) ITIL Certification
2 12 (9.68%) Degree
3 11 (8.87%) Security Cleared
4 8 (6.45%) PMI Certification
5 6 (4.84%) SC Cleared
6 2 (1.61%) PRINCE2 Practitioner
6 2 (1.61%) ISSAP
6 2 (1.61%) MBA
6 2 (1.61%) PMP
6 2 (1.61%) PRINCE2 Certification
7 1 (0.81%) CCNP
7 1 (0.81%) CCNA
7 1 (0.81%) Cisco Certification
7 1 (0.81%) Six Sigma Black Belt
7 1 (0.81%) DV Cleared
7 1 (0.81%) Six Sigma Green Belt
Quality Assurance & Compliance
1 10 (8.06%) SLA
2 2 (1.61%) QA
3 1 (0.81%) ISO/IEC 27001
System Software
1 9 (7.26%) Active Directory
2 2 (1.61%) XenApp
2 2 (1.61%) XenServer
2 2 (1.61%) VMware Infrastructure
2 2 (1.61%) Citrix Presentation Server
2 2 (1.61%) VMware ESX
3 1 (0.81%) Microsoft App-V
3 1 (0.81%) Hyper-V
3 1 (0.81%) vSphere
Systems Management
1 5 (4.03%) SCCM
2 1 (0.81%) Systems Management Server (SMS)
2 1 (0.81%) OpenView Configuration Management
2 1 (0.81%) NetBackup
Vendors
1 35 (28.23%) Microsoft
2 10 (8.06%) Oracle
3 7 (5.65%) SAP
3 7 (5.65%) Lotus
4 6 (4.84%) ServiceNow
5 5 (4.03%) VMware
6 4 (3.23%) IBM
7 3 (2.42%) Citrix
7 3 (2.42%) CheckPoint
8 2 (1.61%) Sybase
8 2 (1.61%) Cisco
8 2 (1.61%) Avaya
8 2 (1.61%) CA
9 1 (0.81%) Adobe
9 1 (0.81%) Ericsson
9 1 (0.81%) HP
9 1 (0.81%) Dell
9 1 (0.81%) Intel
9 1 (0.81%) Business Objects
9 1 (0.81%) Symantec
Warwickshire
Greywood Associates Limited
Rate: £175 - £200 per day
Posted: 20 hours ago
Sutton Coldfield
Templeton and Partners - SAP & UK Account
Rate: £380 - 400 per day
Posted: 4 days ago
West Midlands
Comvergent Limited
Rate: Excellent daily rate
Posted: 4 days ago
Telford, Shropshire
Experis Ltd
Rate: £400.00 - £425.00 per day
Posted: 5 days ago
West Midlands
Computer Futures
Rate: competitive
Posted: 6 days ago
Worcestershire
Computer Futures
Rate: £400 - £525 per day
Posted: 21 days ago