The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 80 64 71
Rank change year-on-year
-16 +7
Contract jobs citing Service Delivery 37 62 39
As % of all contract IT jobs located in the West Midlands 1.48% 2.40% 1.87%
As % of the Processes & Methodologies category 1.98% 3.31% 2.75%
Number of daily rates quoted 16 35 16
Average daily rate
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£500 £400 £363
Average daily rate % change year-on-year
+25.00% +10.34%
90% offered a daily rate of more than £325 £184 £243
10% offered a daily rate of more than £663 £495 £553
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 0 4 0
Average hourly rate - £18.67 -
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1873 1872 1419
As % of all contract IT jobs located in the West Midlands 74.86% 72.42% 68.16%
Number of daily rates quoted 1112 984 740
Average daily rate £390 £375 £360
Average daily rate % change year-on-year
+4.00% +4.16%
90% offered a daily rate of more than £274 £225 £250
10% offered a daily rate of more than £550 £500 £478
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 92 131 60
Average hourly rate £30.00 £29.75 £30.00
Average hourly rate % change year-on-year
+0.84% -0.83%
90% offered a hourly rate of more than £12.35 £13.00 £12.10
10% offered a hourly rate of more than £40.87 £42.00 £37.80
UK excluding London average hourly rate £32.52 £25.75 £30.50
% change year-on-year
+26.29% -15.57%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 1 September 2015.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -2 9 £650 +109.67% 1
Birmingham +4 8 £313 -20.88% 10
Staffordshire -6 5 £375 +50.00%
Shropshire -9 5 - -
Worcestershire +1 1 - -
Warwickshire -7 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 September 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 43 (43.88%) ITIL
2 23 (23.47%) Microsoft
2 23 (23.47%) Service Management
3 18 (18.37%) Analytical Skills
4 17 (17.35%) Agile Software Development
5 16 (16.33%) ITIL Certification
6 13 (13.27%) SLA
7 12 (12.24%) Security Cleared
8 11 (11.22%) Cisco
8 11 (11.22%) Project Management
9 10 (10.20%) Finance
9 10 (10.20%) Automotive
9 10 (10.20%) Cisco Certification
10 9 (9.18%) CCNP
10 9 (9.18%) Software Delivery
11 8 (8.16%) Incident Management
11 8 (8.16%) WAN
11 8 (8.16%) LAN
11 8 (8.16%) Change Management
12 7 (7.14%) ITSM
12 7 (7.14%) Migration
12 7 (7.14%) Linux
12 7 (7.14%) MS Office
12 7 (7.14%) Degree
12 7 (7.14%) Network Design
12 7 (7.14%) Relational Database
12 7 (7.14%) SC Cleared
12 7 (7.14%) Stakeholder Engagement
12 7 (7.14%) Continuous Improvement
13 6 (6.12%) Cloud Computing

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 September 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 7 (7.14%) MS Office
2 3 (3.06%) MS Excel
3 1 (1.02%) MS PowerPoint
Business Applications
1 1 (1.02%) Oracle ERP
1 1 (1.02%) SAP Oil and Gas
1 1 (1.02%) assyst
1 1 (1.02%) Oracle Retail
Cloud Services
1 6 (6.12%) Cloud Computing
2 1 (1.02%) Office 365
Communications & Networking
1 8 (8.16%) LAN
1 8 (8.16%) WAN
2 4 (4.08%) MPLS
2 4 (4.08%) OSPF
2 4 (4.08%) BGP
3 3 (3.06%) Firewall
4 2 (2.04%) VPN
4 2 (2.04%) NAS
5 1 (1.02%) Unified Communications
5 1 (1.02%) VoIP
5 1 (1.02%) Wireless
5 1 (1.02%) IP Telephony
5 1 (1.02%) Cisco PIX
5 1 (1.02%) iSCSI
5 1 (1.02%) Cisco ASA
Database & Business Intelligence
1 7 (7.14%) Relational Database
2 2 (2.04%) SQL Server
3 1 (1.02%) OLAP
3 1 (1.02%) Oracle Reports
3 1 (1.02%) MS Access
3 1 (1.02%) Data Warehouse
3 1 (1.02%) RDBMS
3 1 (1.02%) QualityStage
3 1 (1.02%) Microsoft Analysis Services
3 1 (1.02%) SQL Server Reporting Services
3 1 (1.02%) SQL Server Analysis Services
3 1 (1.02%) IBM InfoSphere
Development Applications
1 1 (1.02%) ClearCase
General
1 10 (10.20%) Finance
1 10 (10.20%) Automotive
2 3 (3.06%) Banking
3 2 (2.04%) Telecoms
3 2 (2.04%) Legal
3 2 (2.04%) Manufacturing
3 2 (2.04%) Investment Banking
4 1 (1.02%) Local Government
4 1 (1.02%) Marketing
4 1 (1.02%) Games
4 1 (1.02%) Electronics
4 1 (1.02%) Retail
4 1 (1.02%) Billing
Job Titles
1 19 (19.39%) Service Manager
2 16 (16.33%) Services Delivery Manager
2 16 (16.33%) Delivery Manager
3 15 (15.31%) Analyst
4 13 (13.27%) Architect
5 7 (7.14%) Project Manager
6 6 (6.12%) Service Desk Supervisor
7 5 (5.10%) Consultant
7 5 (5.10%) Support Analyst
7 5 (5.10%) Infrastructure Architect
8 4 (4.08%) Network Analyst
8 4 (4.08%) Technical Consultant
8 4 (4.08%) Service Analyst
8 4 (4.08%) Transition Manager
9 3 (3.06%) IT Support
9 3 (3.06%) Agile Coach
9 3 (3.06%) Service Transition Manager
9 3 (3.06%) Cisco Network Analyst
9 3 (3.06%) Service Desk Analyst
9 3 (3.06%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 1 (1.02%) HTML
1 1 (1.02%) .NET
1 1 (1.02%) ASP.NET
1 1 (1.02%) CSS
1 1 (1.02%) XML
1 1 (1.02%) .NET Framework
Miscellaneous
1 18 (18.37%) Analytical Skills
2 6 (6.12%) Public Cloud
3 5 (5.10%) NHS
3 5 (5.10%) Management Information System
4 3 (3.06%) Statistics
5 2 (2.04%) CMDB
6 1 (1.02%) Fat Client
6 1 (1.02%) Data Integration
6 1 (1.02%) User Experience
6 1 (1.02%) Data Centre
6 1 (1.02%) Data Protection Act
6 1 (1.02%) Freedom of Information Act
6 1 (1.02%) Informatics
6 1 (1.02%) Replication
6 1 (1.02%) Freedom of Information
6 1 (1.02%) Thin Client
6 1 (1.02%) DTV
Operating Systems
1 7 (7.14%) Linux
2 6 (6.12%) Windows
2 6 (6.12%) AIX
2 6 (6.12%) Solaris
3 5 (5.10%) Windows XP
3 5 (5.10%) Red Hat Enterprise Linux
4 4 (4.08%) Windows 7
5 3 (3.06%) UNIX
6 1 (1.02%) Windows 8
6 1 (1.02%) Windows Server 2003
Processes & Methodologies
1 43 (43.88%) ITIL
2 23 (23.47%) Service Management
3 17 (17.35%) Agile Software Development
4 11 (11.22%) Project Management
5 9 (9.18%) Software Delivery
6 8 (8.16%) Change Management
6 8 (8.16%) Incident Management
7 7 (7.14%) Stakeholder Engagement
7 7 (7.14%) Continuous Improvement
7 7 (7.14%) Migration
7 7 (7.14%) ITSM
7 7 (7.14%) Network Design
8 6 (6.12%) Business Intelligence
8 6 (6.12%) Enterprise Architecture
9 5 (5.10%) Mentoring
9 5 (5.10%) Business Analysis
9 5 (5.10%) Stakeholder Management
10 4 (4.08%) Information Security
10 4 (4.08%) PRINCE2
10 4 (4.08%) People Management
Programming Languages
1 4 (4.08%) SQL
2 1 (1.02%) VBScript
2 1 (1.02%) VB
2 1 (1.02%) Lingo
2 1 (1.02%) C#
2 1 (1.02%) PL/SQL
Qualifications
1 16 (16.33%) ITIL Certification
2 12 (12.24%) Security Cleared
3 10 (10.20%) Cisco Certification
4 9 (9.18%) CCNP
5 7 (7.14%) Degree
5 7 (7.14%) SC Cleared
6 3 (3.06%) CCIE
7 2 (2.04%) CCDP
7 2 (2.04%) CCNA
8 1 (1.02%) CCDA
8 1 (1.02%) CCIP
8 1 (1.02%) CCVP
8 1 (1.02%) DV Cleared
Quality Assurance & Compliance
1 13 (13.27%) SLA
2 3 (3.06%) QA
3 2 (2.04%) ISO 9001
4 1 (1.02%) PCI DSS
System Software
1 2 (2.04%) Active Directory
2 1 (1.02%) VMware Infrastructure
2 1 (1.02%) vSphere
2 1 (1.02%) PowerHA
Systems Management
1 1 (1.02%) NetBackup
Vendors
1 23 (23.47%) Microsoft
2 11 (11.22%) Cisco
3 6 (6.12%) Red Hat
3 6 (6.12%) CheckPoint
4 5 (5.10%) Juniper
4 5 (5.10%) HP
4 5 (5.10%) Dell
4 5 (5.10%) F5
5 4 (4.08%) Riverbed
6 3 (3.06%) Oracle
6 3 (3.06%) SAP
6 3 (3.06%) VMware
7 2 (2.04%) Remedy
7 2 (2.04%) IBM
8 1 (1.02%) Cognos
8 1 (1.02%) Citrix
8 1 (1.02%) BT
8 1 (1.02%) Ab Initio
8 1 (1.02%) Netezza
8 1 (1.02%) NetApp
Birmingham, West Midlands (County)
Rullion IT Plus
Rate: £330 - £360 per day
Posted: 6 days ago