The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Delivery
Rank 68 57 54
Rank change year-on-year
-11 -3
Contract jobs citing Service Delivery 52 68 45
As % of all contract IT jobs located in the West Midlands 2.19% 2.86% 2.60%
As % of the Processes & Methodologies category 2.95% 3.82% 3.84%
Number of daily rates quoted 31 25 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £300 £425
Average daily rate % change year-on-year
+8.33% -29.41%
90% offered a daily rate of more than £125 £151 £263
10% offered a daily rate of more than £462 £446 £650
UK excluding London average daily rate £387 £355 £357
% change year-on-year
+9.01% -0.62%
Number of hourly rates quoted 3 8 0
Average hourly rate £20.00 £10.88 -
Average hourly rate % change year-on-year
+83.90% -
UK excluding London average hourly rate £16.00 £14.50 £15.00
% change year-on-year
+10.34% -3.33%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1761 1779 1171
As % of all contract IT jobs located in the West Midlands 74.15% 74.91% 67.69%
Number of daily rates quoted 1094 936 582
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £260 £250 £240
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 72 138 53
Average hourly rate £25.00 £33.55 £33.25
Average hourly rate % change year-on-year
-25.48% +0.90%
90% offered a hourly rate of more than £15.00 £13.50 £12.50
10% offered a hourly rate of more than £40.50 £37.80 £37.80
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 30 June 2015.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +1 28 £320 - 16
Coventry +2 4 £163 -16.66% 4
Shropshire -4 4 £313 -30.55% 2
Warwickshire -9 4 £403 +53.33% 1
Dudley - 3 £125 -
Herefordshire -1 1 - -
Solihull -2 1 - - 6
West Bromwich -10 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 June 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 46 (44.23%) ITIL
2 29 (27.88%) Service Management
3 22 (21.15%) Microsoft
4 16 (15.38%) SLA
5 14 (13.46%) Security Cleared
6 13 (12.50%) ITIL Certification
7 12 (11.54%) Finance
7 12 (11.54%) Analytical Skills
8 11 (10.58%) Automotive
8 11 (10.58%) Network Design
9 10 (9.62%) SC Cleared
9 10 (9.62%) Project Management
10 9 (8.65%) Cloud Computing
10 9 (8.65%) Relational Database
11 8 (7.69%) Public Cloud
11 8 (7.69%) Incident Management
11 8 (7.69%) Degree
11 8 (7.69%) Agile Software Development
11 8 (7.69%) LAN
11 8 (7.69%) WAN
11 8 (7.69%) MS Office
11 8 (7.69%) SQL
11 8 (7.69%) MS Excel
11 8 (7.69%) Windows
12 7 (6.73%) Linux
12 7 (6.73%) Business Intelligence
12 7 (6.73%) Configuration Management
12 7 (6.73%) Management Information System
12 7 (6.73%) Disaster Recovery
12 7 (6.73%) ITSM

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 June 2015, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.96%) MS Exchange
1 1 (0.96%) Exchange Server 2003
1 1 (0.96%) Oracle Self-Service HR
Applications
1 8 (7.69%) MS Office
1 8 (7.69%) MS Excel
2 4 (3.85%) MS PowerPoint
Business Applications
1 2 (1.92%) Oracle ERP
2 1 (0.96%) Oracle Payroll
2 1 (0.96%) SAP Oil and Gas
2 1 (0.96%) assyst
2 1 (0.96%) Oracle EBS R12
2 1 (0.96%) Oracle Payables
2 1 (0.96%) Oracle Internet Expenses
2 1 (0.96%) Oracle EBS
2 1 (0.96%) Oracle HRMS
Cloud Services
1 9 (8.65%) Cloud Computing
2 1 (0.96%) Office 365
Communications & Networking
1 8 (7.69%) LAN
1 8 (7.69%) WAN
2 5 (4.81%) Firewall
3 4 (3.85%) MPLS
3 4 (3.85%) OSPF
3 4 (3.85%) BGP
4 3 (2.88%) GPRS
4 3 (2.88%) GSM
4 3 (2.88%) WCDMA
4 3 (2.88%) 2G
4 3 (2.88%) HSPA
4 3 (2.88%) LTE
4 3 (2.88%) 4G
4 3 (2.88%) Radio Access Network
4 3 (2.88%) 3G
5 2 (1.92%) NAS
5 2 (1.92%) iSCSI
6 1 (0.96%) TCP/IP
6 1 (0.96%) VPN
6 1 (0.96%) Internet
Database & Business Intelligence
1 9 (8.65%) Relational Database
2 5 (4.81%) SQL Server
3 2 (1.92%) Oracle Reports
3 2 (1.92%) QualityStage
3 2 (1.92%) IBM InfoSphere
3 2 (1.92%) Data Warehouse
4 1 (0.96%) RDBMS
4 1 (0.96%) Microsoft Analysis Services
4 1 (0.96%) SQL Server Reporting Services
4 1 (0.96%) SQL Server Analysis Services
4 1 (0.96%) Oracle BI EE
4 1 (0.96%) MS Access
4 1 (0.96%) OLAP
Development Applications
1 1 (0.96%) ClearCase
General
1 12 (11.54%) Finance
2 11 (10.58%) Automotive
3 5 (4.81%) Banking
4 4 (3.85%) Investment Banking
4 4 (3.85%) Telecoms
5 2 (1.92%) Manufacturing
5 2 (1.92%) Local Government
5 2 (1.92%) Billing
6 1 (0.96%) Retail
6 1 (0.96%) Corporate Banking
6 1 (0.96%) Marketing
6 1 (0.96%) Publishing
6 1 (0.96%) Electronics
6 1 (0.96%) Law
6 1 (0.96%) Legal
Job Titles
1 19 (18.27%) Service Manager
2 16 (15.38%) Services Delivery Manager
2 16 (15.38%) Delivery Manager
3 15 (14.42%) Analyst
4 14 (13.46%) Architect
5 8 (7.69%) Infrastructure Architect
6 7 (6.73%) Project Manager
6 7 (6.73%) Service Analyst
6 7 (6.73%) Consultant
7 6 (5.77%) Service Desk Supervisor
8 5 (4.81%) Support Analyst
8 5 (4.81%) Technical Consultant
9 4 (3.85%) Service Desk Analyst
9 4 (3.85%) IT Support
10 3 (2.88%) Transition Manager
10 3 (2.88%) Performance Engineer
10 3 (2.88%) IT Support Analyst
10 3 (2.88%) Developer
11 2 (1.92%) 3rd Line Support
11 2 (1.92%) Business Analyst
Libraries, Frameworks & Software Standards
1 4 (3.85%) .NET
2 2 (1.92%) ASP.NET
3 1 (0.96%) XML
3 1 (0.96%) .NET Framework
3 1 (0.96%) HTML
Miscellaneous
1 12 (11.54%) Analytical Skills
2 8 (7.69%) Public Cloud
3 7 (6.73%) Management Information System
4 6 (5.77%) NHS
5 4 (3.85%) Statistics
6 2 (1.92%) CMDB
6 2 (1.92%) Data Integration
6 2 (1.92%) User Experience
7 1 (0.96%) Fat Client
7 1 (0.96%) Data Centre
7 1 (0.96%) Data Protection Act
7 1 (0.96%) Freedom of Information Act
7 1 (0.96%) Informatics
7 1 (0.96%) Thin Client
7 1 (0.96%) DTV
7 1 (0.96%) Replication
7 1 (0.96%) Freedom of Information
Operating Systems
1 8 (7.69%) Windows
2 7 (6.73%) Linux
3 5 (4.81%) Windows XP
3 5 (4.81%) AIX
3 5 (4.81%) Solaris
4 4 (3.85%) Red Hat Enterprise Linux
4 4 (3.85%) Windows 7
4 4 (3.85%) UNIX
5 1 (0.96%) Windows 8
5 1 (0.96%) Windows CE
5 1 (0.96%) Windows Server 2003
Processes & Methodologies
1 46 (44.23%) ITIL
2 29 (27.88%) Service Management
3 11 (10.58%) Network Design
4 10 (9.62%) Project Management
5 8 (7.69%) Agile Software Development
5 8 (7.69%) Incident Management
6 7 (6.73%) ITSM
6 7 (6.73%) Disaster Recovery
6 7 (6.73%) Business Intelligence
6 7 (6.73%) Configuration Management
7 6 (5.77%) Change Management
7 6 (5.77%) Migration
7 6 (5.77%) Performance Management
8 5 (4.81%) Enterprise Architecture
8 5 (4.81%) Stakeholder Engagement
8 5 (4.81%) Continuous Improvement
8 5 (4.81%) Stakeholder Management
8 5 (4.81%) PRINCE2
8 5 (4.81%) Coaching
9 4 (3.85%) Mentoring
Programming Languages
1 8 (7.69%) SQL
2 4 (3.85%) C#
3 2 (1.92%) VBScript
4 1 (0.96%) VB
4 1 (0.96%) Lingo
4 1 (0.96%) C
Qualifications
1 14 (13.46%) Security Cleared
2 13 (12.50%) ITIL Certification
3 10 (9.62%) SC Cleared
4 8 (7.69%) Degree
5 6 (5.77%) CCNP
5 6 (5.77%) Cisco Certification
6 2 (1.92%) CCIE
6 2 (1.92%) CCNA
7 1 (0.96%) DV Cleared
Quality Assurance & Compliance
1 16 (15.38%) SLA
2 3 (2.88%) Sarbanes-Oxley
3 2 (1.92%) ISO/IEC 27001
3 2 (1.92%) QA
3 2 (1.92%) ISO 9001
System Software
1 2 (1.92%) Active Directory
1 2 (1.92%) vSphere
2 1 (0.96%) PowerHA
2 1 (0.96%) VMware Infrastructure
Systems Management
1 2 (1.92%) NetBackup
Vendors
1 22 (21.15%) Microsoft
2 6 (5.77%) IBM
2 6 (5.77%) Dell
3 5 (4.81%) Red Hat
3 5 (4.81%) Cisco
3 5 (4.81%) HP
4 4 (3.85%) Oracle
4 4 (3.85%) CheckPoint
4 4 (3.85%) Juniper
4 4 (3.85%) VMware
4 4 (3.85%) Riverbed
4 4 (3.85%) F5
5 3 (2.88%) Nokia Solutions and Networks
5 3 (2.88%) Huawei
5 3 (2.88%) Ericsson
5 3 (2.88%) Mapinfo
5 3 (2.88%) Nortel
5 3 (2.88%) Business Objects
5 3 (2.88%) SAP
6 2 (1.92%) Cognos
West Midlands
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £450.00 per day
Posted: 6 days ago
Birmingham
Jumar Solutions
Rate: £50000 per annum
Posted: 11 days ago
Coventry
Capita - ITIN
Rate: £408.50 - £420.50 per day
Posted: 18 days ago