The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Services Delivery
Rank 42 66 61
Rank change year-on-year
+24 -5
Contract jobs citing Service Delivery 119 60 63
As % of all contract IT jobs located in the West Midlands 3.74% 2.35% 2.44%
As % of the Processes & Methodologies category 4.57% 2.99% 3.27%
Number of daily rates quoted 53 28 35
Median daily rate £410 £438 £393
Median daily rate % change year-on-year
-6.28% +11.32%
90% offered a daily rate of more than £250 £300 £215
10% offered a daily rate of more than £620 £650 £500
UK excluding London median daily rate £400 £400 £386
% change year-on-year
- +3.55%
Number of hourly rates quoted 5 0 1
Median hourly rate £15.50 - £26.83
UK excluding London median hourly rate £16.00 £15.50 £15.00
% change year-on-year
+3.22% +3.33%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2604 2007 1929
As % of all contract IT jobs located in the West Midlands 81.73% 78.58% 74.65%
Number of daily rates quoted 1536 1166 1017
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £290 £275 £225
10% offered a daily rate of more than £550 £575 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 68 101 109
Median hourly rate £19.72 £31.44 £29.75
Median hourly rate % change year-on-year
-37.27% +5.68%
90% offered a hourly rate of more than £12.50 £12.35 £13.00
10% offered a hourly rate of more than £40.00 £40.00 £42.00
UK excluding London median hourly rate £32.50 £34.00 £26.00
% change year-on-year
-4.41% +30.76%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 1 October 2016.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 1 October 2016.

Service Delivery Hourly Rate Histogram in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire +7 45 £488 +14.36% 3
Birmingham +3 22 £425 +41.66% 6
Coventry -11 9 £453 -30.38% 1
Warwickshire +5 8 £350 -
Staffordshire -4 7 £400 +6.66% 3
Solihull +5 5 - -
Herefordshire +2 3 £400 -11.11%
Walsall - 3 £250 -
Worcestershire -2 2 - -
Dudley - 2 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 October 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 84 (42.42%) ITIL
2 68 (34.34%) Service Management
3 40 (20.20%) Finance
4 35 (17.68%) Continuous Improvement
5 30 (15.15%) Stakeholder Management
5 30 (15.15%) Microsoft
6 28 (14.14%) Security Cleared
7 26 (13.13%) Data Centre
8 23 (11.62%) PRINCE2
8 23 (11.62%) Agile Software Development
9 22 (11.11%) Project Management
10 20 (10.10%) Windows
10 20 (10.10%) Cisco
11 19 (9.60%) SLA
11 19 (9.60%) ITSM
11 19 (9.60%) Migration
11 19 (9.60%) ITIL V3
12 18 (9.09%) Change Management
13 16 (8.08%) SC Cleared
14 15 (7.58%) Problem Management
15 14 (7.07%) Citrix
15 14 (7.07%) VMware
15 14 (7.07%) Incident Management
16 13 (6.57%) Supplier Management
16 13 (6.57%) Risk Management
16 13 (6.57%) Active Directory
16 13 (6.57%) Linux
16 13 (6.57%) Service Design
17 12 (6.06%) Coaching
17 12 (6.06%) MS Excel

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.55%) MS Exchange
2 6 (3.03%) SharePoint
3 3 (1.52%) Apache
3 3 (1.52%) SharePoint Server
3 3 (1.52%) Tomcat
4 1 (0.51%) BizTalk Server
4 1 (0.51%) Confluence
4 1 (0.51%) Exchange Server 2010
4 1 (0.51%) IIS
4 1 (0.51%) Oracle Service Bus
4 1 (0.51%) Oracle SOA Suite
4 1 (0.51%) SAS
4 1 (0.51%) Skype for Business
4 1 (0.51%) WebLogic
Applications
1 12 (6.06%) MS Excel
2 7 (3.54%) MS Office
3 3 (1.52%) MS PowerPoint
3 3 (1.52%) MS Project
4 1 (0.51%) MS Visio
4 1 (0.51%) Open Workbench
Business Applications
1 2 (1.01%) SAP SRM
2 1 (0.51%) Dynamics CRM
2 1 (0.51%) Infor LN
2 1 (0.51%) Oracle 11i
2 1 (0.51%) Oracle Applications
2 1 (0.51%) Oracle Assets
2 1 (0.51%) Oracle EBS
2 1 (0.51%) Oracle EBS R12
2 1 (0.51%) Oracle Financials
2 1 (0.51%) Remedy ITSM
2 1 (0.51%) SAP MM
2 1 (0.51%) SAP Oil and Gas
Cloud Services
1 8 (4.04%) Cloud Computing
1 8 (4.04%) Microsoft Azure
2 3 (1.52%) SaaS
3 1 (0.51%) G Suite
3 1 (0.51%) Office 365
Communications & Networking
1 10 (5.05%) Firewall
2 9 (4.55%) LAN
3 6 (3.03%) WAN
4 5 (2.53%) Wi-Fi
5 4 (2.02%) SAN
5 4 (2.02%) SSL
6 3 (1.52%) BIG-IP
6 3 (1.52%) DNS
6 3 (1.52%) Intranet
6 3 (1.52%) SSH
6 3 (1.52%) WLAN
7 1 (0.51%) DHCP
7 1 (0.51%) IP Telephony
7 1 (0.51%) Junos
7 1 (0.51%) NAS
7 1 (0.51%) Skype
7 1 (0.51%) TCP/IP
7 1 (0.51%) VLAN
7 1 (0.51%) VPN
7 1 (0.51%) WebEx
Database & Business Intelligence
1 5 (2.53%) SQL Server
2 4 (2.02%) Relational Database
3 3 (1.52%) Data Warehouse
3 3 (1.52%) QlikView
3 3 (1.52%) SQL Server Analysis Services
3 3 (1.52%) SQL Server Integration Services
3 3 (1.52%) SQL Server Reporting Services
4 2 (1.01%) Data Mining
5 1 (0.51%) Base SAS
5 1 (0.51%) BusinessObjects
5 1 (0.51%) Microsoft Analysis Services
5 1 (0.51%) OLAP
5 1 (0.51%) Oracle Database
5 1 (0.51%) Oracle Database 10g
5 1 (0.51%) Oracle Database 12c
5 1 (0.51%) Oracle OLAP
5 1 (0.51%) RDBMS
5 1 (0.51%) SAP BW
5 1 (0.51%) SAS Enterprise Guide
5 1 (0.51%) SQL Server 2012
Development Applications
1 1 (0.51%) CA Gen
1 1 (0.51%) JIRA
1 1 (0.51%) Team Foundation Server
General
1 40 (20.20%) Finance
2 9 (4.55%) Billing
3 5 (2.53%) Marketing
4 4 (2.02%) Telecoms
5 3 (1.52%) Legal
5 3 (1.52%) Manufacturing
6 2 (1.01%) Banking
6 2 (1.01%) Retail
7 1 (0.51%) Advertising
7 1 (0.51%) Law
7 1 (0.51%) Publishing
7 1 (0.51%) Spanish Language
Job Titles
1 69 (34.85%) Service Manager
2 51 (25.76%) Delivery Manager
3 47 (23.74%) Services Delivery Manager
4 29 (14.65%) Analyst
5 12 (6.06%) Service Analyst
6 10 (5.05%) Operations Manager
7 9 (4.55%) Senior Manager
7 9 (4.55%) Support Manager
8 8 (4.04%) Head of Delivery
8 8 (4.04%) Head of Service Delivery
8 8 (4.04%) IT Manager
9 7 (3.54%) Architect
9 7 (3.54%) Business Analyst
10 6 (3.03%) Commercial Manager
10 6 (3.03%) Services Director
11 5 (2.53%) IT Services Manager
11 5 (2.53%) Project Manager
11 5 (2.53%) Senior Service Manager
11 5 (2.53%) Service Transition Manager
11 5 (2.53%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (2.53%) Middleware
2 3 (1.52%) SAML
3 2 (1.01%) HTML
3 2 (1.01%) XML
4 1 (0.51%) .NET
4 1 (0.51%) CSS
4 1 (0.51%) EDI
4 1 (0.51%) JMS
4 1 (0.51%) jQuery
4 1 (0.51%) Oracle Fusion
4 1 (0.51%) SOAP
4 1 (0.51%) Web Services
4 1 (0.51%) XML Messaging
Miscellaneous
1 26 (13.13%) Data Centre
2 10 (5.05%) Analytical Skills
2 10 (5.05%) Management Information System
3 9 (4.55%) Virtual Team
4 6 (3.03%) NHS
5 4 (2.02%) Private Cloud
6 3 (1.52%) Economics
6 3 (1.52%) PMI
6 3 (1.52%) User Experience
7 2 (1.01%) Blackberry
7 2 (1.01%) CMDB
7 2 (1.01%) Computer Science
7 2 (1.01%) Fat Client
7 2 (1.01%) Mathematics
7 2 (1.01%) Thin Client
8 1 (0.51%) BYOD
8 1 (0.51%) Credit Risk
8 1 (0.51%) Data Integration
8 1 (0.51%) FMCG
8 1 (0.51%) Mobile App
Operating Systems
1 20 (10.10%) Windows
2 13 (6.57%) Linux
3 9 (4.55%) Windows Server
4 7 (3.54%) Red Hat Enterprise Linux
4 7 (3.54%) Unix
5 5 (2.53%) AIX
5 5 (2.53%) Solaris
5 5 (2.53%) SUSE
6 4 (2.02%) Mac OS X
6 4 (2.02%) Windows 7
6 4 (2.02%) Windows XP
7 3 (1.52%) MVS
8 2 (1.01%) Windows Server 2008
9 1 (0.51%) Android
9 1 (0.51%) Apple iOS
9 1 (0.51%) Windows 10
9 1 (0.51%) Windows 8
9 1 (0.51%) Windows Server 2003
9 1 (0.51%) Windows Server 2012
9 1 (0.51%) Windows Vista
Processes & Methodologies
1 84 (42.42%) ITIL
2 68 (34.34%) Service Management
3 35 (17.68%) Continuous Improvement
4 30 (15.15%) Stakeholder Management
5 23 (11.62%) Agile Software Development
5 23 (11.62%) PRINCE2
6 22 (11.11%) Project Management
7 19 (9.60%) ITIL V3
7 19 (9.60%) ITSM
7 19 (9.60%) Migration
8 18 (9.09%) Change Management
9 15 (7.58%) Problem Management
10 14 (7.07%) Incident Management
11 13 (6.57%) Risk Management
11 13 (6.57%) Service Design
11 13 (6.57%) Supplier Management
12 12 (6.06%) Coaching
13 11 (5.56%) Matrix Management
13 11 (5.56%) Mentoring
14 10 (5.05%) Data Migration
Programming Languages
1 11 (5.56%) SQL
2 5 (2.53%) Java
3 3 (1.52%) C
4 2 (1.01%) T-SQL
5 1 (0.51%) ABAP
5 1 (0.51%) C#
5 1 (0.51%) JavaScript
Qualifications
1 28 (14.14%) Security Cleared
2 16 (8.08%) SC Cleared
3 7 (3.54%) Degree
4 6 (3.03%) ITIL Certification
5 5 (2.53%) Microsoft Certification
6 4 (2.02%) ISEB
6 4 (2.02%) PMI Certification
7 3 (1.52%) A+ Certification
7 3 (1.52%) BPSS Clearance
7 3 (1.52%) DV Cleared
8 2 (1.01%) APMP
8 2 (1.01%) ITIL Foundation Certificate
9 1 (0.51%) LPIC
9 1 (0.51%) MCDST
9 1 (0.51%) MCP
9 1 (0.51%) MCSE
9 1 (0.51%) MCTS
9 1 (0.51%) MOS
9 1 (0.51%) PMP
9 1 (0.51%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (9.60%) SLA
2 4 (2.02%) Data Quality
3 2 (1.01%) Disclosure Scotland
System Software
1 13 (6.57%) Active Directory
2 1 (0.51%) Firmware
2 1 (0.51%) Terminal Server
2 1 (0.51%) Virtual Machines
2 1 (0.51%) VMware Infrastructure
Systems Management
1 2 (1.01%) HP Quality Center
2 1 (0.51%) AirWatch
2 1 (0.51%) Backup Exec
2 1 (0.51%) NetBackup
2 1 (0.51%) SCCM
2 1 (0.51%) SCOM
Vendors
1 30 (15.15%) Microsoft
2 20 (10.10%) Cisco
3 14 (7.07%) Citrix
3 14 (7.07%) VMware
4 9 (4.55%) Oracle
5 6 (3.03%) SAP
6 5 (2.53%) F5
6 5 (2.53%) Fujitsu
6 5 (2.53%) Red Hat
7 4 (2.02%) CheckPoint
7 4 (2.02%) HP
8 3 (1.52%) Avaya
8 3 (1.52%) Fortinet
9 2 (1.01%) BT
9 2 (1.01%) Dell
9 2 (1.01%) Juniper
10 1 (0.51%) 3Com
10 1 (0.51%) BMC
10 1 (0.51%) IBM
10 1 (0.51%) Informatica
Birmingham, United Kingdom
West Midlands Fire Service
Rate: £26,556 - £28,203
Posted: 8 days ago