The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 65 63 48
Rank change year-on-year
-2 -15
Contract jobs citing Service Delivery 61 51 60
As % of all contract IT jobs located in the West Midlands 2.42% 2.31% 2.87%
As % of the Processes & Methodologies category 3.02% 3.30% 3.89%
Number of daily rates quoted 43 32 33
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £200 £227 £269
10% offered a daily rate of more than £550 £464 £449
UK excluding London average daily rate £390 £375 £384
% change year-on-year
+4.00% -2.28%
Number of hourly rates quoted 0 3 4
Average hourly rate - £10.75 £9.90
Average hourly rate % change year-on-year
- +8.58%
UK excluding London average hourly rate £21.50 £13.05 £14.33
% change year-on-year
+64.75% -8.94%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2023 1544 1542
As % of all contract IT jobs located in the West Midlands 80.37% 69.90% 73.67%
Number of daily rates quoted 1143 891 842
Average daily rate £408 £375 £350
Average daily rate % change year-on-year
+8.66% +7.14%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 57 99 78
Average hourly rate £20.00 £26.00 £36.50
Average hourly rate % change year-on-year
-23.07% -28.76%
90% offered a hourly rate of more than £11.06 £11.50 £12.00
10% offered a hourly rate of more than £42.50 £37.50 £155.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 8 February 2016.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 24 £325 -15.41% 14
Coventry +9 16 £480 +37.14% 3
Shropshire -18 6 £325 +32.65% 3
Solihull - 4 £280 - 1
Worcestershire +9 2 £425 -
Warwickshire -5 2 £550 +57.14% 2
Staffordshire -8 1 £275 - 8
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 8 February 2016, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 54 (39.71%) ITIL
2 29 (21.32%) Microsoft
3 27 (19.85%) Project Management
4 23 (16.91%) Service Management
4 23 (16.91%) MS Excel
4 23 (16.91%) Windows
4 23 (16.91%) Finance
5 21 (15.44%) Security Cleared
6 20 (14.71%) Change Management
7 16 (11.76%) PRINCE2
7 16 (11.76%) Linux
7 16 (11.76%) MS Office
8 15 (11.03%) SQL
8 15 (11.03%) QA
8 15 (11.03%) Business Continuity
8 15 (11.03%) Agile Software Development
8 15 (11.03%) SC Cleared
9 14 (10.29%) Telecoms
9 14 (10.29%) Degree
10 13 (9.56%) BusinessObjects
11 12 (8.82%) SLA
11 12 (8.82%) ITIL V3
12 11 (8.09%) Relational Database
12 11 (8.09%) MS Access
13 10 (7.35%) Cisco
13 10 (7.35%) Migration
14 9 (6.62%) Solaris
14 9 (6.62%) Cisco Certification
14 9 (6.62%) APMP
14 9 (6.62%) Windows Server

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 8 February 2016, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.15%) Skype for Business
2 6 (4.41%) SharePoint
3 3 (2.21%) IBM Notes
3 3 (2.21%) MS Exchange
3 3 (2.21%) SharePoint 2010
3 3 (2.21%) SharePoint Server
4 2 (1.47%) Exchange Server 2010
5 1 (0.74%) BizTalk Server
5 1 (0.74%) Blackberry Enterprise Server
5 1 (0.74%) Exchange Server 2007
5 1 (0.74%) IBM Domino
Applications
1 23 (16.91%) MS Excel
2 16 (11.76%) MS Office
3 6 (4.41%) MS PowerPoint
4 4 (2.94%) MS Project
5 1 (0.74%) Acrobat
5 1 (0.74%) MS Visio
Business Applications
1 2 (1.47%) Remedy ITSM
1 2 (1.47%) SAP Oil and Gas
2 1 (0.74%) Oracle ERP
Cloud Services
1 7 (5.15%) Amazon AWS
1 7 (5.15%) PaaS
Communications & Networking
1 8 (5.88%) Wireless
2 7 (5.15%) LAN
2 7 (5.15%) WAN
3 4 (2.94%) 3G
3 4 (2.94%) DNS
3 4 (2.94%) Firewall
3 4 (2.94%) Internet
3 4 (2.94%) TCP/IP
4 3 (2.21%) Junos
4 3 (2.21%) LTE
4 3 (2.21%) Network Security
4 3 (2.21%) VPN
5 2 (1.47%) ADSL
5 2 (1.47%) Extranet
6 1 (0.74%) FTP
6 1 (0.74%) HTTP
6 1 (0.74%) Intranet
6 1 (0.74%) Intrusion Detection
6 1 (0.74%) SMTP
6 1 (0.74%) VoIP
Database & Business Intelligence
1 13 (9.56%) BusinessObjects
2 11 (8.09%) MS Access
2 11 (8.09%) Relational Database
3 7 (5.15%) MySQL
4 6 (4.41%) SQL Server
5 3 (2.21%) SQL Server Reporting Services
6 2 (1.47%) Data Warehouse
7 1 (0.74%) DataStage
7 1 (0.74%) Oracle Reports
7 1 (0.74%) SQL Server Integration Services
7 1 (0.74%) Xcelsius
Development Applications
1 2 (1.47%) JIRA
1 2 (1.47%) PVCS
1 2 (1.47%) Team Foundation Server
2 1 (0.74%) CA Gen
2 1 (0.74%) Visual Studio
General
1 23 (16.91%) Finance
2 14 (10.29%) Telecoms
3 6 (4.41%) Banking
4 4 (2.94%) Billing
4 4 (2.94%) Retail
5 3 (2.21%) Manufacturing
6 2 (1.47%) Electronics
6 2 (1.47%) Front Office
6 2 (1.47%) German Language
6 2 (1.47%) Investment Banking
6 2 (1.47%) Marketing
7 1 (0.74%) Legal
7 1 (0.74%) Local Government
Job Titles
1 17 (12.50%) Analyst
1 17 (12.50%) Delivery Manager
2 15 (11.03%) Service Manager
3 13 (9.56%) Architect
3 13 (9.56%) Services Delivery Manager
4 12 (8.82%) Project Manager
5 11 (8.09%) Business Developer
5 11 (8.09%) Developer
6 10 (7.35%) Business Objects Developer
7 8 (5.88%) Support Analyst
8 7 (5.15%) Infrastructure Engineer
8 7 (5.15%) Infrastructure Manager
8 7 (5.15%) Linux Engineer
8 7 (5.15%) Operations Manager
8 7 (5.15%) Senior Infrastructure Engineer
8 7 (5.15%) Senior Linux Engineer
9 6 (4.41%) Cisco Analyst
9 6 (4.41%) Cisco Network Analyst
9 6 (4.41%) Infrastructure Operations Manager
9 6 (4.41%) Network Analyst
Libraries, Frameworks & Software Standards
1 7 (5.15%) LAMP
2 2 (1.47%) XML
3 1 (0.74%) .NET
3 1 (0.74%) ASP.NET
3 1 (0.74%) CSS
3 1 (0.74%) HTML
3 1 (0.74%) Web Services
Miscellaneous
1 8 (5.88%) Analytical Skills
1 8 (5.88%) Blackberry
2 6 (4.41%) Management Information System
3 5 (3.68%) PMI
4 4 (2.94%) Mobile App
4 4 (2.94%) Statistics
5 3 (2.21%) Data Centre
5 3 (2.21%) NHS
5 3 (2.21%) SecurID
6 2 (1.47%) Video Conferencing
7 1 (0.74%) BYOD
7 1 (0.74%) CMDB
7 1 (0.74%) Computer Science
7 1 (0.74%) iPad
7 1 (0.74%) iPhone
7 1 (0.74%) User Experience
Operating Systems
1 23 (16.91%) Windows
2 16 (11.76%) Linux
3 9 (6.62%) Solaris
3 9 (6.62%) Windows Server
4 8 (5.88%) AIX
5 7 (5.15%) Red Hat Enterprise Linux
6 5 (3.68%) Unix
6 5 (3.68%) Windows XP
7 4 (2.94%) Windows 7
8 3 (2.21%) Apple iOS
8 3 (2.21%) Mac OS X
9 2 (1.47%) Android
9 2 (1.47%) BlackBerry OS
10 1 (0.74%) Windows 2000
10 1 (0.74%) Windows 8
10 1 (0.74%) Windows Vista
Processes & Methodologies
1 54 (39.71%) ITIL
2 27 (19.85%) Project Management
3 23 (16.91%) Service Management
4 20 (14.71%) Change Management
5 16 (11.76%) PRINCE2
6 15 (11.03%) Agile Software Development
6 15 (11.03%) Business Continuity
7 12 (8.82%) ITIL V3
8 10 (7.35%) Migration
9 8 (5.88%) Problem Management
10 7 (5.15%) Business Intelligence
10 7 (5.15%) Mentoring
11 6 (4.41%) Continuous Improvement
11 6 (4.41%) High Availability
11 6 (4.41%) Incident Management
11 6 (4.41%) Logistics
11 6 (4.41%) Stakeholder Engagement
11 6 (4.41%) Stakeholder Management
12 5 (3.68%) Enterprise Architecture
12 5 (3.68%) User Acceptance Testing
Programming Languages
1 15 (11.03%) SQL
2 3 (2.21%) Java
2 3 (2.21%) VBA
3 2 (1.47%) C
Qualifications
1 21 (15.44%) Security Cleared
2 15 (11.03%) SC Cleared
3 14 (10.29%) Degree
4 9 (6.62%) APMP
4 9 (6.62%) Cisco Certification
5 8 (5.88%) Microsoft Certification
6 7 (5.15%) DV Cleared
7 6 (4.41%) CISSP
8 5 (3.68%) PMI Certification
9 4 (2.94%) CCNP
9 4 (2.94%) CISMP
10 3 (2.21%) CCNA
10 3 (2.21%) ITIL Certification
10 3 (2.21%) MCITP
10 3 (2.21%) MCP
10 3 (2.21%) MCSE
11 2 (1.47%) BPSS Clearance
12 1 (0.74%) CCAB
12 1 (0.74%) CIPD
12 1 (0.74%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (11.03%) QA
2 12 (8.82%) SLA
3 5 (3.68%) JSP 440
4 3 (2.21%) Disclosure Scotland
5 1 (0.74%) HMG Security Policy Framework
5 1 (0.74%) RMADS
5 1 (0.74%) Sarbanes-Oxley
System Software
1 6 (4.41%) Active Directory
2 1 (0.74%) NFS
2 1 (0.74%) Veritas Cluster Server
Systems Management
1 5 (3.68%) MOM
2 1 (0.74%) Norton AntiVirus
Vendors
1 29 (21.32%) Microsoft
2 10 (7.35%) Cisco
3 8 (5.88%) Citrix
3 8 (5.88%) Red Hat
4 7 (5.15%) Oracle
5 6 (4.41%) Avaya
6 5 (3.68%) SAP
7 4 (2.94%) Nokia
8 3 (2.21%) Lotus
9 2 (1.47%) Acronis
9 2 (1.47%) BMC
9 2 (1.47%) EMC
9 2 (1.47%) Juniper
9 2 (1.47%) MobileIron
9 2 (1.47%) NICE Systems
9 2 (1.47%) Remedy
9 2 (1.47%) ServiceNow
10 1 (0.74%) Alcatel-Lucent
10 1 (0.74%) Tableau
10 1 (0.74%) Verint
Hereford, Herefordshire
Hoople Ltd
Rate: £55,000 per annum Circa £55k
Posted: 3 days ago
Telford, Shropshire
ReThink Recruitment
Rate: £0.00 per annum
Posted: 4 days ago
Birmingham
Nigel Frank International
Rate: £350 - £400 per day
Posted: 6 days ago