The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 57 54 74
Rank change year-on-year
-3 +20
Contract jobs citing Service Delivery 64 51 41
As % of all contract IT jobs located in the West Midlands 2.50% 2.42% 1.79%
As % of the Processes & Methodologies category 3.64% 3.50% 2.60%
Number of daily rates quoted 36 22 19
Average daily rate
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of your Daily Rate
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£384 £373 £375
Average daily rate % change year-on-year
+3.08% -0.66%
90% offered a daily rate of more than £221 £222 £233
10% offered a daily rate of more than £500 £500 £480
UK excluding London average daily rate £383 £350 £350
% change year-on-year
+9.28% -
Number of hourly rates quoted 1 0 4
Average hourly rate £26.83 - £25.49
UK excluding London average hourly rate £15.00 £17.25 £16.50
% change year-on-year
-13.05% +4.56%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1757 1456 1576
As % of all contract IT jobs located in the West Midlands 68.61% 69.00% 68.79%
Number of daily rates quoted 929 787 816
Average daily rate £375 £357 £350
Average daily rate % change year-on-year
+5.18% +1.85%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 107 57 103
Average hourly rate £29.75 £27.50 £30.00
Average hourly rate % change year-on-year
+8.18% -8.33%
90% offered a hourly rate of more than £11.60 £12.00 £10.70
10% offered a hourly rate of more than £42.00 £37.80 £40.00
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 30 September 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -1 14 £382 +3.10% 6
Coventry -6 12 £403 +0.62% 6
Birmingham -9 7 £450 +20.00% 13
Shropshire - 5 £413 - 3
Solihull +8 4 £338 +29.80% 4
Worcestershire - 4 £258 -
West Bromwich - 3 £276 -
Walsall - 2 £500 -
Staffordshire - - - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 September 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 57 (43.18%) ITIL
2 37 (28.03%) Microsoft
3 29 (21.97%) Service Management
4 26 (19.70%) Stakeholder Management
5 25 (18.94%) MS Excel
6 22 (16.67%) Finance
7 21 (15.91%) ITIL Certification
8 19 (14.39%) Project Management
9 17 (12.88%) WAN
9 17 (12.88%) PRINCE2
9 17 (12.88%) MS Office
10 16 (12.12%) Analytical Skills
11 15 (11.36%) MS Visio
12 14 (10.61%) Continuous Improvement
13 13 (9.85%) Performance Management
14 12 (9.09%) Security Cleared
14 12 (9.09%) Degree
14 12 (9.09%) Mathematics
14 12 (9.09%) Telecoms
14 12 (9.09%) ITSM
15 11 (8.33%) Change Management
15 11 (8.33%) SLA
15 11 (8.33%) MS PowerPoint
15 11 (8.33%) Analytics
16 10 (7.58%) Active Directory
16 10 (7.58%) Oracle
16 10 (7.58%) SQL
16 10 (7.58%) Windows
16 10 (7.58%) Management Information System
17 9 (6.82%) VBA

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 September 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.30%) IBM Notes
2 3 (2.27%) SAS
3 2 (1.52%) CICS
3 2 (1.52%) Oracle Workflow
3 2 (1.52%) WebSphere
3 2 (1.52%) SharePoint
3 2 (1.52%) MS Exchange
3 2 (1.52%) TPMS
4 1 (0.76%) Alfresco
4 1 (0.76%) Exchange Server 2007
4 1 (0.76%) Drupal
Applications
1 25 (18.94%) MS Excel
2 17 (12.88%) MS Office
3 15 (11.36%) MS Visio
4 11 (8.33%) MS PowerPoint
5 5 (3.79%) MS Project
6 1 (0.76%) Adobe Captivate
6 1 (0.76%) PowerPivot
Business Applications
1 2 (1.52%) Agresso
1 2 (1.52%) Oracle HRMS
1 2 (1.52%) Dynamics CRM
2 1 (0.76%) Dynamics NAV
Cloud Services
1 1 (0.76%) Cloud Computing
1 1 (0.76%) Office 365
Communications & Networking
1 17 (12.88%) WAN
2 9 (6.82%) TCP/IP
3 8 (6.06%) ADSL
3 8 (6.06%) LAN
4 4 (3.03%) VoIP
4 4 (3.03%) Internet
4 4 (3.03%) Wi-Fi
5 2 (1.52%) ATM
6 1 (0.76%) Broadband
6 1 (0.76%) 3G
6 1 (0.76%) 2G
6 1 (0.76%) Network Security
6 1 (0.76%) iSCSI
6 1 (0.76%) Unified Communications
Database & Business Intelligence
1 5 (3.79%) SQL Server
2 4 (3.03%) DB2
3 3 (2.27%) SAS Enterprise Guide
3 3 (2.27%) MS Access
4 2 (1.52%) Data Mining
4 2 (1.52%) BusinessObjects
4 2 (1.52%) SQL Server Reporting Services
4 2 (1.52%) Informix
4 2 (1.52%) MySQL
5 1 (0.76%) Oracle Database
5 1 (0.76%) SQL Server Integration Services
5 1 (0.76%) QlikView
5 1 (0.76%) Base SAS
Development Applications
1 3 (2.27%) Oracle Forms
2 2 (1.52%) ClearCase
2 2 (1.52%) ClearQuest
General
1 22 (16.67%) Finance
2 12 (9.09%) Telecoms
3 3 (2.27%) Marketing
3 3 (2.27%) Banking
4 2 (1.52%) Retail
4 2 (1.52%) Billing
4 2 (1.52%) Investment Banking
4 2 (1.52%) Automotive
4 2 (1.52%) Legal
5 1 (0.76%) Military
5 1 (0.76%) Local Government
5 1 (0.76%) Private Banking
5 1 (0.76%) Front Office
Job Titles
1 26 (19.70%) Analyst
2 23 (17.42%) Service Manager
3 17 (12.88%) Project Manager
4 13 (9.85%) Service Analyst
5 11 (8.33%) Services Delivery Manager
5 11 (8.33%) Architect
5 11 (8.33%) Delivery Manager
6 10 (7.58%) Data Analyst
7 7 (5.30%) Service Management Analyst
8 6 (4.55%) Support Technician
9 5 (3.79%) 2nd Line Support
10 4 (3.03%) Quality Manager
10 4 (3.03%) Performance Manager
11 3 (2.27%) Incident Manager
11 3 (2.27%) Procurement Analyst
11 3 (2.27%) Enterprise Architect
11 3 (2.27%) Team Leader
11 3 (2.27%) Infrastructure Architect
11 3 (2.27%) Coordinator
11 3 (2.27%) Report Analyst
Libraries, Frameworks & Software Standards
1 4 (3.03%) Middleware
2 2 (1.52%) WebSphere Message Broker
2 2 (1.52%) EJB
2 2 (1.52%) JavaBeans
3 1 (0.76%) .NET
3 1 (0.76%) XML
3 1 (0.76%) XSLT
3 1 (0.76%) Application Packaging
3 1 (0.76%) Software Packaging
Miscellaneous
1 16 (12.12%) Analytical Skills
2 12 (9.09%) Mathematics
3 10 (7.58%) Management Information System
4 9 (6.82%) Statistics
5 6 (4.55%) PMI
6 4 (3.03%) NHS
6 4 (3.03%) User Experience
7 3 (2.27%) Mobile Computing
7 3 (2.27%) Replication
8 2 (1.52%) Mainframe
8 2 (1.52%) Video Conferencing
8 2 (1.52%) DataPower
8 2 (1.52%) Smart Meter
8 2 (1.52%) Enterprise Software
8 2 (1.52%) Data Structures
9 1 (0.76%) Computer Science
9 1 (0.76%) Economics
Operating Systems
1 10 (7.58%) Windows
2 5 (3.79%) Linux
3 4 (3.03%) Windows Server 2008
4 3 (2.27%) Windows 7
5 2 (1.52%) UNIX
5 2 (1.52%) Windows Vista
5 2 (1.52%) AIX
6 1 (0.76%) HPUX
6 1 (0.76%) Windows XP
6 1 (0.76%) Windows Server 2003
6 1 (0.76%) Red Hat Enterprise Linux
6 1 (0.76%) Apple iOS
6 1 (0.76%) Windows 8
6 1 (0.76%) Windows Server 2012
Processes & Methodologies
1 57 (43.18%) ITIL
2 29 (21.97%) Service Management
3 26 (19.70%) Stakeholder Management
4 19 (14.39%) Project Management
5 17 (12.88%) PRINCE2
6 14 (10.61%) Continuous Improvement
7 13 (9.85%) Performance Management
8 12 (9.09%) ITSM
9 11 (8.33%) Change Management
9 11 (8.33%) Analytics
10 9 (6.82%) Data Entry
11 7 (5.30%) Six Sigma
11 7 (5.30%) Migration
11 7 (5.30%) Agile Software Development
11 7 (5.30%) TOGAF
11 7 (5.30%) Software Licensing
12 6 (4.55%) Waterfall
12 6 (4.55%) Business Analysis
13 5 (3.79%) Project Planning
13 5 (3.79%) Problem Management
Programming Languages
1 10 (7.58%) SQL
2 9 (6.82%) VBA
3 3 (2.27%) VB
4 2 (1.52%) T-SQL
5 1 (0.76%) VBScript
5 1 (0.76%) C#
5 1 (0.76%) COBOL
5 1 (0.76%) PL/SQL
5 1 (0.76%) VB.NET
Qualifications
1 21 (15.91%) ITIL Certification
2 12 (9.09%) Degree
2 12 (9.09%) Security Cleared
3 8 (6.06%) PMI Certification
4 7 (5.30%) SC Cleared
5 2 (1.52%) PRINCE2 Certification
5 2 (1.52%) PRINCE2 Practitioner
5 2 (1.52%) MBA
5 2 (1.52%) ISSAP
5 2 (1.52%) PMP
6 1 (0.76%) CCNP
6 1 (0.76%) CCNA
6 1 (0.76%) Cisco Certification
6 1 (0.76%) Six Sigma Black Belt
6 1 (0.76%) DV Cleared
6 1 (0.76%) Six Sigma Green Belt
Quality Assurance & Compliance
1 11 (8.33%) SLA
2 3 (2.27%) QA
3 1 (0.76%) ISO/IEC 27001
System Software
1 10 (7.58%) Active Directory
2 2 (1.52%) VMware ESX
2 2 (1.52%) Citrix Presentation Server
2 2 (1.52%) VMware Infrastructure
2 2 (1.52%) XenApp
2 2 (1.52%) XenServer
3 1 (0.76%) vSphere
3 1 (0.76%) Hyper-V
3 1 (0.76%) Microsoft App-V
Systems Management
1 4 (3.03%) SCCM
2 2 (1.52%) OpenView
3 1 (0.76%) OpenView Configuration Management
3 1 (0.76%) NetBackup
Vendors
1 37 (28.03%) Microsoft
2 10 (7.58%) Oracle
3 9 (6.82%) ServiceNow
4 8 (6.06%) SAP
5 7 (5.30%) Lotus
6 5 (3.79%) VMware
7 4 (3.03%) IBM
8 3 (2.27%) CheckPoint
8 3 (2.27%) Citrix
8 3 (2.27%) Avaya
8 3 (2.27%) Cisco
8 3 (2.27%) HP
9 2 (1.52%) Sybase
9 2 (1.52%) Business Objects
9 2 (1.52%) CA
10 1 (0.76%) Ericsson
10 1 (0.76%) Symantec
10 1 (0.76%) Red Hat
10 1 (0.76%) Dell
10 1 (0.76%) Intel
Solihull, West Midlands (County)
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 9 hours ago
Warwick, Warwickshire
Robert Walters
Rate: £250 per day
Posted: 5 days ago
Warwick, Warwickshire
Talent International
Rate: £350 - £390 per day
Posted: 5 days ago
Solihull, West Midlands
Xoserve
Posted: 6 days ago
Solihull, West Midlands
Xoserve
Posted: 6 days ago
Oldbury, West Midlands (County)
CF Appointments
Rate: From £45,000 to £45,000 per annum £45,000 pro rata
Posted: 6 days ago
Warwickshire
Talent International
Posted: 6 days ago
Warwick, Warwickshire
Talent International
Posted: 6 days ago
Sutton Coldfield
Templeton and Partners - SAP & UK Account
Rate: £380 - 400 per day
Posted: 18 days ago
West Midlands
Computer Futures
Rate: competitive
Posted: 20 days ago