The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / West Midlands
Rank 79 61 54
Rank change year-on-year
-18 -7
Contract jobs citing Service Delivery 47 58 57
As % of all contract IT jobs located in the West Midlands 1.95% 2.47% 2.69%
As % of the Processes & Methodologies category 2.46% 3.02% 3.74%
Number of daily rates quoted 31 44 34
Median daily rate £425 £435 £375
Median daily rate % change year-on-year
-2.29% +16.00%
90% offered a daily rate of more than £250 £226 £231
10% offered a daily rate of more than £525 £580 £461
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 3
Median hourly rate - - £10.75
UK excluding London median hourly rate £12.88 £21.50 £14.00
% change year-on-year
-40.11% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1912 1918 1524
As % of all contract IT jobs located in the West Midlands 79.30% 81.55% 71.92%
Number of daily rates quoted 1199 1047 927
Median daily rate £415 £400 £375
Median daily rate % change year-on-year
+3.80% +6.66%
90% offered a daily rate of more than £290 £275 £225
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 53 63 91
Median hourly rate £25.50 £20.00 £26.00
Median hourly rate % change year-on-year
+27.50% -23.07%
90% offered a hourly rate of more than £15.13 £11.08 £12.50
10% offered a hourly rate of more than £55.00 £43.85 £37.50
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 17 January 2017.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -10 16 £425 -19.04% 3
Birmingham -3 13 £310 -4.61% 9
Warwickshire -3 5 £425 - 2
Shropshire +8 2 - - 2
Walsall - 2 £375 -
Staffordshire - 1 £425 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 60 (39.22%) ITIL
2 45 (29.41%) Service Management
3 28 (18.30%) Microsoft
4 27 (17.65%) Cisco
5 26 (16.99%) Data Centre
6 23 (15.03%) Project Management
7 22 (14.38%) Security Cleared
8 20 (13.07%) Finance
8 20 (13.07%) PRINCE2
8 20 (13.07%) Continuous Improvement
9 16 (10.46%) ITIL V3
10 15 (9.80%) Agile Software Development
10 15 (9.80%) Stakeholder Management
11 14 (9.15%) Active Directory
12 13 (8.50%) Citrix
12 13 (8.50%) Migration
12 13 (8.50%) Problem Management
13 12 (7.84%) Performance Management
13 12 (7.84%) Microsoft Azure
13 12 (7.84%) VMware
13 12 (7.84%) ITSM
14 11 (7.19%) Firewall
14 11 (7.19%) MS Excel
14 11 (7.19%) Trend Analysis
14 11 (7.19%) SC Cleared
14 11 (7.19%) Mentoring
14 11 (7.19%) Coaching
15 10 (6.54%) Process Improvement
15 10 (6.54%) Matrix Management
15 10 (6.54%) Windows

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.88%) MS Exchange
2 4 (2.61%) IIS
2 4 (2.61%) SharePoint
3 1 (0.65%) Confluence
3 1 (0.65%) Exchange Server 2010
3 1 (0.65%) Skype for Business
Applications
1 11 (7.19%) MS Excel
2 6 (3.92%) MS Office
3 2 (1.31%) MS Project
4 1 (0.65%) MS PowerPoint
4 1 (0.65%) Open Workbench
Business Applications
1 2 (1.31%) Dynamics CRM
1 2 (1.31%) Remedy ITSM
1 2 (1.31%) SAP SRM
2 1 (0.65%) SAP MM
2 1 (0.65%) SAP Oil and Gas
Cloud Services
1 12 (7.84%) Microsoft Azure
2 9 (5.88%) Cloud Computing
3 3 (1.96%) GitHub
4 2 (1.31%) Amazon AWS
5 1 (0.65%) IaaS
5 1 (0.65%) SaaS
Communications & Networking
1 11 (7.19%) Firewall
2 6 (3.92%) LAN
2 6 (3.92%) WAN
3 5 (3.27%) Cisco ASA
4 4 (2.61%) Cisco PIX
4 4 (2.61%) IP Telephony
4 4 (2.61%) Unified Communications
4 4 (2.61%) VoIP
4 4 (2.61%) VPN
5 2 (1.31%) DHCP
5 2 (1.31%) DNS
5 2 (1.31%) Intranet
5 2 (1.31%) VLAN
5 2 (1.31%) Wi-Fi
6 1 (0.65%) NAS
6 1 (0.65%) NetScreen
6 1 (0.65%) SAN
6 1 (0.65%) Skype
6 1 (0.65%) TCP/IP
6 1 (0.65%) WebEx
Database & Business Intelligence
1 6 (3.92%) SQL Server
2 3 (1.96%) SQL Server Analysis Services
2 3 (1.96%) SQL Server Integration Services
2 3 (1.96%) SQL Server Reporting Services
3 2 (1.31%) Data Warehouse
3 2 (1.31%) QlikView
4 1 (0.65%) BusinessObjects
4 1 (0.65%) Microsoft Analysis Services
4 1 (0.65%) SAP BW
4 1 (0.65%) SQL Server 2012
4 1 (0.65%) SQL Server 2014
Development Applications
1 3 (1.96%) Git (software)
1 3 (1.96%) JIRA
1 3 (1.96%) Subversion
2 2 (1.31%) Team Foundation Server
2 2 (1.31%) TeamCity
3 1 (0.65%) CA Gen
3 1 (0.65%) MSI
General
1 20 (13.07%) Finance
2 9 (5.88%) Billing
3 3 (1.96%) Marketing
4 2 (1.31%) Aerospace
5 1 (0.65%) Advertising
5 1 (0.65%) Automotive
5 1 (0.65%) Banking
5 1 (0.65%) Legal
5 1 (0.65%) Manufacturing
5 1 (0.65%) Retail
5 1 (0.65%) Telecoms
Job Titles
1 46 (30.07%) Service Manager
2 34 (22.22%) Delivery Manager
3 32 (20.92%) Services Delivery Manager
4 27 (17.65%) Analyst
5 11 (7.19%) Operations Manager
6 9 (5.88%) Service Analyst
7 8 (5.23%) Support Manager
7 8 (5.23%) Transition Manager
8 7 (4.58%) IT Manager
8 7 (4.58%) Network Engineer
8 7 (4.58%) Service Transition Manager
9 6 (3.92%) Business Analyst
9 6 (3.92%) Head of Delivery
9 6 (3.92%) Head of Service Delivery
9 6 (3.92%) IT Services Delivery Manager
9 6 (3.92%) IT Services Manager
9 6 (3.92%) Senior Manager
10 5 (3.27%) Project Manager
10 5 (3.27%) Telephony Manager
11 4 (2.61%) Architect
Libraries, Frameworks & Software Standards
1 4 (2.61%) CSS
2 1 (0.65%) .NET
2 1 (0.65%) HTML
2 1 (0.65%) jQuery
2 1 (0.65%) Middleware
Miscellaneous
1 26 (16.99%) Data Centre
2 8 (5.23%) Analytical Skills
3 5 (3.27%) Management Information System
3 5 (3.27%) Virtual Team
4 4 (2.61%) PMI
5 3 (1.96%) Fat Client
5 3 (1.96%) Thin Client
6 2 (1.31%) Computer Science
6 2 (1.31%) Mathematics
6 2 (1.31%) NHS
6 2 (1.31%) Private Cloud
7 1 (0.65%) Blackberry
7 1 (0.65%) CMDB
7 1 (0.65%) Data Protection Act
7 1 (0.65%) PDA
Operating Systems
1 10 (6.54%) Windows
2 4 (2.61%) Linux
2 4 (2.61%) Solaris
2 4 (2.61%) SUSE
2 4 (2.61%) Unix
3 3 (1.96%) AIX
3 3 (1.96%) Red Hat Enterprise Linux
3 3 (1.96%) Windows Server
4 1 (0.65%) Apple iOS
4 1 (0.65%) Windows 10
4 1 (0.65%) Windows Server 2003
4 1 (0.65%) Windows Server 2008
4 1 (0.65%) Windows Vista
4 1 (0.65%) Windows XP
Processes & Methodologies
1 60 (39.22%) ITIL
2 45 (29.41%) Service Management
3 23 (15.03%) Project Management
4 20 (13.07%) Continuous Improvement
4 20 (13.07%) PRINCE2
5 16 (10.46%) ITIL V3
6 15 (9.80%) Agile Software Development
6 15 (9.80%) Stakeholder Management
7 13 (8.50%) Migration
7 13 (8.50%) Problem Management
8 12 (7.84%) ITSM
8 12 (7.84%) Performance Management
9 11 (7.19%) Coaching
9 11 (7.19%) Mentoring
9 11 (7.19%) Trend Analysis
10 10 (6.54%) Matrix Management
10 10 (6.54%) Process Improvement
10 10 (6.54%) Risk Management
11 9 (5.88%) Change Management
11 9 (5.88%) Incident Management
Programming Languages
1 9 (5.88%) SQL
2 4 (2.61%) C
3 3 (1.96%) Java
4 2 (1.31%) PowerShell
4 2 (1.31%) T-SQL
5 1 (0.65%) ABAP
5 1 (0.65%) C#
5 1 (0.65%) JavaScript
Qualifications
1 22 (14.38%) Security Cleared
2 11 (7.19%) SC Cleared
3 8 (5.23%) ITIL Certification
4 7 (4.58%) Degree
5 5 (3.27%) CCNA
5 5 (3.27%) Cisco Certification
6 4 (2.61%) CCDA
6 4 (2.61%) CCDP
6 4 (2.61%) CCVP
6 4 (2.61%) ISEB
7 3 (1.96%) DV Cleared
7 3 (1.96%) PMI Certification
8 2 (1.31%) APMP
8 2 (1.31%) ITIL Foundation Certificate
8 2 (1.31%) Microsoft Certification
9 1 (0.65%) CCNP
9 1 (0.65%) MCDST
9 1 (0.65%) MCTS
9 1 (0.65%) PMP
Quality Assurance & Compliance
1 6 (3.92%) SLA
2 3 (1.96%) Disclosure Scotland
3 2 (1.31%) Data Quality
System Software
1 14 (9.15%) Active Directory
2 1 (0.65%) BitLocker
2 1 (0.65%) Hyper-V
2 1 (0.65%) Microsoft App-V
2 1 (0.65%) Terminal Server
2 1 (0.65%) Virtual Machines
Systems Management
1 2 (1.31%) HP Quality Center
1 2 (1.31%) SCCM
Vendors
1 28 (18.30%) Microsoft
2 27 (17.65%) Cisco
3 13 (8.50%) Citrix
4 12 (7.84%) VMware
5 8 (5.23%) CheckPoint
6 7 (4.58%) Juniper
7 6 (3.92%) F5
7 6 (3.92%) SAP
8 5 (3.27%) Fujitsu
9 4 (2.61%) Nokia
10 3 (1.96%) Fortinet
10 3 (1.96%) HP
10 3 (1.96%) Oracle
10 3 (1.96%) Red Hat
10 3 (1.96%) ServiceNow
11 2 (1.31%) BMC
11 2 (1.31%) Intel Security
11 2 (1.31%) Remedy
11 2 (1.31%) SolarWinds
12 1 (0.65%) Informatica
West Midlands
Montash
Rate: £150 - £200 per day + negotiable
Posted: Yesterday
Telford, Shropshire
Integrity IT Solutions Limited
Salary: Retention Bonus
Posted: 4 days ago
Coventry, West Midlands (County)
Montash
Rate: £350 - £375 per day
Posted: 6 days ago
West Midlands
Montash
Rate: £200 - £225 per day
Posted: 6 days ago