The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 62 70 74
Rank change year-on-year
+8 +4
Contract jobs citing Service Delivery 62 39 37
As % of all contract IT jobs located in the West Midlands 2.40% 1.87% 1.63%
As % of the Processes & Methodologies category 3.41% 2.81% 2.42%
Number of daily rates quoted 35 16 15
Average daily rate
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£400 £363 £375
Average daily rate % change year-on-year
+10.34% -3.33%
90% offered a daily rate of more than £184 £243 £280
10% offered a daily rate of more than £495 £553 £490
UK excluding London average daily rate £380 £350 £350
% change year-on-year
+8.57% -
Number of hourly rates quoted 4 0 3
Average hourly rate £18.67 - £32.00
UK excluding London average hourly rate £15.00 £17.69 £18.74
% change year-on-year
-15.20% -5.59%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1817 1387 1529
As % of all contract IT jobs located in the West Midlands 70.32% 66.65% 67.42%
Number of daily rates quoted 963 723 788
Average daily rate £375 £357 £365
Average daily rate % change year-on-year
+5.18% -2.32%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 130 58 69
Average hourly rate £29.88 £37.80 £31.00
Average hourly rate % change year-on-year
-20.96% +21.93%
90% offered a hourly rate of more than £13.00 £12.50 £11.15
10% offered a hourly rate of more than £42.00 £37.80 £42.00
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 29 August 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 29 August 2014.

Service Delivery Hourly Rate Histogram in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -1 16 £405 +9.45% 1
Coventry -8 11 £310 -17.33% 1
Birmingham -5 9 £395 +27.41% 14
Shropshire - 5 £450 -
Staffordshire - 4 £250 - 3
West Bromwich - 4 £276 - 1
Walsall - 2 £500 -
Worcestershire - 2 £165 - 1
Wolverhampton -5 1 £360 +65.51%
Solihull - - - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 54 (41.54%) ITIL
2 39 (30.00%) Microsoft
3 23 (17.69%) Service Management
4 22 (16.92%) Finance
4 22 (16.92%) Project Management
5 20 (15.38%) Stakeholder Management
5 20 (15.38%) WAN
6 19 (14.62%) PRINCE2
6 19 (14.62%) MS Excel
7 18 (13.85%) MS Office
7 18 (13.85%) ITIL Certification
8 14 (10.77%) Telecoms
8 14 (10.77%) Continuous Improvement
9 13 (10.00%) Security Cleared
10 12 (9.23%) Performance Management
10 12 (9.23%) Degree
11 11 (8.46%) Active Directory
11 11 (8.46%) Windows
12 10 (7.69%) SLA
12 10 (7.69%) TCP/IP
12 10 (7.69%) LAN
12 10 (7.69%) Management Information System
13 9 (6.92%) Mathematics
13 9 (6.92%) Change Management
13 9 (6.92%) ADSL
13 9 (6.92%) SQL
13 9 (6.92%) Oracle
14 8 (6.15%) MS Visio
14 8 (6.15%) IBM Notes
14 8 (6.15%) PMI Certification

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (6.15%) IBM Notes
2 2 (1.54%) Oracle Workflow
2 2 (1.54%) CICS
2 2 (1.54%) MS Exchange
2 2 (1.54%) TPMS
2 2 (1.54%) WebSphere
3 1 (0.77%) Alfresco
3 1 (0.77%) Drupal
3 1 (0.77%) Exchange Server 2007
3 1 (0.77%) SharePoint
Applications
1 19 (14.62%) MS Excel
2 18 (13.85%) MS Office
3 8 (6.15%) MS Visio
4 7 (5.38%) MS PowerPoint
5 6 (4.62%) MS Project
6 1 (0.77%) PowerPivot
6 1 (0.77%) Adobe Captivate
Business Applications
1 2 (1.54%) Oracle HRMS
1 2 (1.54%) Agresso
1 2 (1.54%) Dynamics CRM
2 1 (0.77%) Dynamics NAV
Cloud Services
1 1 (0.77%) Office 365
1 1 (0.77%) Cloud Computing
Communications & Networking
1 20 (15.38%) WAN
2 10 (7.69%) TCP/IP
2 10 (7.69%) LAN
3 9 (6.92%) ADSL
4 4 (3.08%) Wi-Fi
4 4 (3.08%) Internet
4 4 (3.08%) VoIP
5 2 (1.54%) ATM
6 1 (0.77%) Network Security
6 1 (0.77%) DNS
6 1 (0.77%) Broadband
6 1 (0.77%) 3G
6 1 (0.77%) RTCP
6 1 (0.77%) RTP
6 1 (0.77%) 2G
Database & Business Intelligence
1 4 (3.08%) DB2
2 3 (2.31%) SQL Server
3 2 (1.54%) MySQL
3 2 (1.54%) Data Mining
3 2 (1.54%) Informix
3 2 (1.54%) SQL Server Reporting Services
4 1 (0.77%) SQL Server Integration Services
Development Applications
1 2 (1.54%) ClearQuest
1 2 (1.54%) AdminStudio
1 2 (1.54%) ClearCase
1 2 (1.54%) Oracle Forms
1 2 (1.54%) Wise Package Studio
2 1 (0.77%) MSI
General
1 22 (16.92%) Finance
2 14 (10.77%) Telecoms
3 3 (2.31%) Banking
4 2 (1.54%) Billing
4 2 (1.54%) Investment Banking
5 1 (0.77%) Private Banking
5 1 (0.77%) Marketing
5 1 (0.77%) Local Government
5 1 (0.77%) Military
5 1 (0.77%) Automotive
5 1 (0.77%) Legal
5 1 (0.77%) Front Office
Job Titles
1 22 (16.92%) Analyst
1 22 (16.92%) Service Manager
2 17 (13.08%) Project Manager
3 11 (8.46%) Service Analyst
4 10 (7.69%) Architect
4 10 (7.69%) Services Delivery Manager
4 10 (7.69%) Delivery Manager
5 6 (4.62%) Support Technician
6 5 (3.85%) Data Analyst
6 5 (3.85%) 2nd Line Support
7 4 (3.08%) Consultant
7 4 (3.08%) Programme Manager
7 4 (3.08%) Service Management Analyst
7 4 (3.08%) Sourcing Manager
8 3 (2.31%) NHS Programme Manager
8 3 (2.31%) Configuration Engineer
8 3 (2.31%) Senior Configuration Engineer
8 3 (2.31%) 2nd Line Support Technician
8 3 (2.31%) Procurement Analyst
8 3 (2.31%) Performance Manager
Libraries, Frameworks & Software Standards
1 3 (2.31%) Application Packaging
1 3 (2.31%) Software Packaging
1 3 (2.31%) Middleware
2 2 (1.54%) JavaBeans
2 2 (1.54%) EJB
2 2 (1.54%) WebSphere Message Broker
3 1 (0.77%) .NET
3 1 (0.77%) J2EE
3 1 (0.77%) SyncML
Miscellaneous
1 10 (7.69%) Management Information System
2 9 (6.92%) Mathematics
3 6 (4.62%) PMI
3 6 (4.62%) Statistics
4 5 (3.85%) NHS
5 3 (2.31%) Mobile Computing
5 3 (2.31%) Replication
6 2 (1.54%) Mainframe
6 2 (1.54%) DataPower
6 2 (1.54%) Video Conferencing
6 2 (1.54%) Enterprise Software
7 1 (0.77%) Mobile App
7 1 (0.77%) iPhone
7 1 (0.77%) Computer Science
7 1 (0.77%) Economics
7 1 (0.77%) Blackberry
7 1 (0.77%) GIS
Operating Systems
1 11 (8.46%) Windows
2 5 (3.85%) Windows XP
3 4 (3.08%) Linux
3 4 (3.08%) Windows Vista
4 3 (2.31%) Windows Server 2008
5 2 (1.54%) UNIX
5 2 (1.54%) AIX
5 2 (1.54%) Windows 7
6 1 (0.77%) Apple iOS
6 1 (0.77%) Windows 8
6 1 (0.77%) Windows Server 2012
6 1 (0.77%) Android
6 1 (0.77%) Red Hat Enterprise Linux
6 1 (0.77%) HPUX
6 1 (0.77%) Windows Server 2003
Processes & Methodologies
1 54 (41.54%) ITIL
2 23 (17.69%) Service Management
3 22 (16.92%) Project Management
4 20 (15.38%) Stakeholder Management
5 19 (14.62%) PRINCE2
6 14 (10.77%) Continuous Improvement
7 12 (9.23%) Performance Management
8 9 (6.92%) Change Management
9 8 (6.15%) ITSM
10 7 (5.38%) Problem Management
10 7 (5.38%) Business Analysis
10 7 (5.38%) Six Sigma
11 6 (4.62%) Data Entry
11 6 (4.62%) Waterfall
11 6 (4.62%) Analytics
12 5 (3.85%) Network Management
12 5 (3.85%) Project Planning
12 5 (3.85%) Supplier Management
12 5 (3.85%) Asset Management
12 5 (3.85%) TOGAF
Programming Languages
1 9 (6.92%) SQL
2 6 (4.62%) VBA
3 3 (2.31%) VB
4 1 (0.77%) T-SQL
Qualifications
1 18 (13.85%) ITIL Certification
2 13 (10.00%) Security Cleared
3 12 (9.23%) Degree
4 8 (6.15%) PMI Certification
4 8 (6.15%) SC Cleared
5 4 (3.08%) PRINCE2 Practitioner
6 2 (1.54%) MBA
6 2 (1.54%) PRINCE2 Certification
6 2 (1.54%) PMP
6 2 (1.54%) ISSAP
7 1 (0.77%) Six Sigma Green Belt
7 1 (0.77%) DV Cleared
7 1 (0.77%) Six Sigma Black Belt
7 1 (0.77%) HND
7 1 (0.77%) ISEB
Quality Assurance & Compliance
1 10 (7.69%) SLA
2 2 (1.54%) QA
3 1 (0.77%) ISO/IEC 27001
System Software
1 11 (8.46%) Active Directory
2 2 (1.54%) VMware ESX
2 2 (1.54%) Citrix Presentation Server
2 2 (1.54%) XenApp
2 2 (1.54%) XenServer
2 2 (1.54%) VMware Infrastructure
3 1 (0.77%) Hyper-V
3 1 (0.77%) Microsoft App-V
Systems Management
1 8 (6.15%) SCCM
2 2 (1.54%) Systems Management Server (SMS)
3 1 (0.77%) OpenView Configuration Management
Vendors
1 39 (30.00%) Microsoft
2 9 (6.92%) Oracle
3 8 (6.15%) Lotus
4 6 (4.62%) SAP
4 6 (4.62%) ServiceNow
5 4 (3.08%) CheckPoint
5 4 (3.08%) IBM
5 4 (3.08%) VMware
6 3 (2.31%) Citrix
7 2 (1.54%) Avaya
7 2 (1.54%) CA
7 2 (1.54%) Cisco
7 2 (1.54%) Sybase
8 1 (0.77%) Adobe
8 1 (0.77%) HP
8 1 (0.77%) Intel
8 1 (0.77%) Red Hat
8 1 (0.77%) Ericsson
8 1 (0.77%) ESRI
Worcestershire
Computer Futures
Rate: £400 - £525 per day
Posted: 2 days ago
Birmingham, West Midlands (County)
Mortimer Spinks
Rate: £250 - £310 per day
Posted: 2 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £300 - £325 per day
Posted: 21 days ago