The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 60 63 73
Rank change year-on-year
+3 +10
Contract jobs citing Service Delivery 63 42 35
As % of all contract IT jobs located in the West Midlands 2.60% 2.14% 1.55%
As % of the Processes & Methodologies category 3.56% 3.22% 2.25%
Number of daily rates quoted 29 16 12
Average daily rate
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£375 £394 £363
Average daily rate % change year-on-year
-4.76% +8.62%
90% offered a daily rate of more than £182 £225 £254
10% offered a daily rate of more than £455 £663 £449
UK excluding London average daily rate £375 £348 £350
% change year-on-year
+7.91% -0.71%
Number of hourly rates quoted 5 0 2
Average hourly rate £11.25 - £15.99
90% offered a hourly rate of more than £8.70 - £13.60
10% offered a hourly rate of more than £20.90 - £18.38
UK excluding London average hourly rate £14.50 £17.50 £19.00
% change year-on-year
-17.14% -7.89%
Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1772 1304 1554
As % of all contract IT jobs located in the West Midlands 73.19% 66.43% 68.94%
Number of daily rates quoted 943 654 748
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £250 £208
10% offered a daily rate of more than £512 £500 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 133 54 66
Average hourly rate £31.50 £37.80 £30.00
Average hourly rate % change year-on-year
-16.66% +26.00%
90% offered a hourly rate of more than £12.90 £13.50 £11.75
10% offered a hourly rate of more than £42.00 £37.80 £42.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 25 July 2014.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 25 July 2014.

Service Delivery Hourly Rate Histogram in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +2 15 £350 +12.90% 10
Warwickshire -1 10 £400 -20.98% 2
Staffordshire - 8 £275 - 2
Shropshire - 7 £450 - 1
Coventry -16 5 £296 - 5
West Bromwich - 5 £300 - 1
Walsall - 3 £488 -
Worcestershire -5 2 £165 -61.17% 2
Wolverhampton - - - -
Solihull - - - - 1
Tipton - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 July 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 57 (41.91%) ITIL
2 42 (30.88%) Microsoft
3 31 (22.79%) Finance
4 26 (19.12%) Service Management
5 23 (16.91%) Stakeholder Management
6 22 (16.18%) ITIL Certification
7 20 (14.71%) MS Excel
7 20 (14.71%) Telecoms
8 19 (13.97%) MS Office
9 18 (13.24%) Project Management
10 17 (12.50%) WAN
10 17 (12.50%) Continuous Improvement
11 16 (11.76%) Degree
12 15 (11.03%) PRINCE2
13 14 (10.29%) Security Cleared
14 12 (8.82%) SLA
14 12 (8.82%) Performance Management
15 11 (8.09%) Active Directory
16 10 (7.35%) QA
17 9 (6.62%) SCCM
17 9 (6.62%) Lotus
17 9 (6.62%) Windows
17 9 (6.62%) SQL
17 9 (6.62%) ADSL
18 8 (5.88%) TCP/IP
18 8 (5.88%) MS Visio
18 8 (5.88%) IBM Notes
18 8 (5.88%) ITSM
18 8 (5.88%) SC Cleared
18 8 (5.88%) Mathematics

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 25 July 2014, IT contractor jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.88%) IBM Notes
2 1 (0.74%) SharePoint
2 1 (0.74%) MS Exchange
2 1 (0.74%) BizTalk Server
2 1 (0.74%) Drupal
2 1 (0.74%) Alfresco
Applications
1 20 (14.71%) MS Excel
2 19 (13.97%) MS Office
3 8 (5.88%) MS Visio
3 8 (5.88%) MS PowerPoint
4 2 (1.47%) MS Project
5 1 (0.74%) Adobe Captivate
5 1 (0.74%) PowerPivot
Business Applications
1 3 (2.21%) Dynamics CRM
2 1 (0.74%) Dynamics NAV
Cloud Services
1 1 (0.74%) Cloud Computing
1 1 (0.74%) Office 365
Communications & Networking
1 17 (12.50%) WAN
2 9 (6.62%) ADSL
3 8 (5.88%) TCP/IP
4 7 (5.15%) LAN
5 4 (2.94%) Wi-Fi
6 1 (0.74%) Network Security
6 1 (0.74%) VoIP
6 1 (0.74%) Broadband
6 1 (0.74%) DNS
6 1 (0.74%) RTCP
6 1 (0.74%) RTP
Database & Business Intelligence
1 2 (1.47%) Data Mining
1 2 (1.47%) SQL Server Reporting Services
2 1 (0.74%) SQL Server Integration Services
2 1 (0.74%) SQL Server
2 1 (0.74%) Crystal Reports
Development Applications
1 2 (1.47%) AdminStudio
1 2 (1.47%) Wise Package Studio
2 1 (0.74%) MSI
General
1 31 (22.79%) Finance
2 20 (14.71%) Telecoms
3 3 (2.21%) Banking
3 3 (2.21%) Local Government
4 2 (1.47%) Billing
4 2 (1.47%) Investment Banking
4 2 (1.47%) Automotive
4 2 (1.47%) Legal
4 2 (1.47%) Manufacturing
5 1 (0.74%) Military
5 1 (0.74%) Front Office
5 1 (0.74%) Private Banking
5 1 (0.74%) Marketing
Job Titles
1 28 (20.59%) Service Manager
2 27 (19.85%) Analyst
3 14 (10.29%) Service Analyst
3 14 (10.29%) Delivery Manager
4 13 (9.56%) Services Delivery Manager
4 13 (9.56%) Project Manager
5 11 (8.09%) Quality Manager
5 11 (8.09%) Performance Manager
6 7 (5.15%) Architect
7 6 (4.41%) Support Technician
7 6 (4.41%) Service Desk Analyst
7 6 (4.41%) Sourcing Manager
8 5 (3.68%) Data Analyst
8 5 (3.68%) 2nd Line Support
9 4 (2.94%) Support Engineer
9 4 (2.94%) Consultant
9 4 (2.94%) Programme Manager
9 4 (2.94%) Service Management Analyst
10 3 (2.21%) IT Services Manager
10 3 (2.21%) Performance Analyst
Libraries, Frameworks & Software Standards
1 3 (2.21%) Middleware
1 3 (2.21%) Application Packaging
1 3 (2.21%) Software Packaging
2 2 (1.47%) J2EE
3 1 (0.74%) Web Services
3 1 (0.74%) SyncML
3 1 (0.74%) .NET
Miscellaneous
1 8 (5.88%) Mathematics
2 7 (5.15%) NHS
2 7 (5.15%) Statistics
3 6 (4.41%) Management Information System
4 5 (3.68%) PMI
5 3 (2.21%) Mobile Computing
5 3 (2.21%) Replication
6 2 (1.47%) Enterprise Software
6 2 (1.47%) DataPower
7 1 (0.74%) Open Source
7 1 (0.74%) Mobile App
7 1 (0.74%) Economics
7 1 (0.74%) Blackberry
7 1 (0.74%) GIS
7 1 (0.74%) Computer Science
7 1 (0.74%) Video Conferencing
7 1 (0.74%) iPhone
Operating Systems
1 9 (6.62%) Windows
2 5 (3.68%) Windows XP
3 3 (2.21%) Windows Server 2008
4 2 (1.47%) Windows Server 2003
4 2 (1.47%) Windows Vista
5 1 (0.74%) Android
5 1 (0.74%) Windows 7
5 1 (0.74%) Apple iOS
Processes & Methodologies
1 57 (41.91%) ITIL
2 26 (19.12%) Service Management
3 23 (16.91%) Stakeholder Management
4 18 (13.24%) Project Management
5 17 (12.50%) Continuous Improvement
6 15 (11.03%) PRINCE2
7 12 (8.82%) Performance Management
8 8 (5.88%) ITSM
9 7 (5.15%) Supplier Management
10 6 (4.41%) Change Management
10 6 (4.41%) Six Sigma
10 6 (4.41%) Problem Management
10 6 (4.41%) Data Entry
10 6 (4.41%) Analytics
11 5 (3.68%) Network Management
11 5 (3.68%) ITIL V3
11 5 (3.68%) CRM
11 5 (3.68%) Knowledge Management
11 5 (3.68%) Business Analysis
11 5 (3.68%) Migration
Programming Languages
1 9 (6.62%) SQL
2 6 (4.41%) VBA
3 3 (2.21%) VB
4 1 (0.74%) T-SQL
Qualifications
1 22 (16.18%) ITIL Certification
2 16 (11.76%) Degree
3 14 (10.29%) Security Cleared
4 8 (5.88%) SC Cleared
5 7 (5.15%) PMI Certification
6 4 (2.94%) DV Cleared
7 2 (1.47%) PRINCE2 Practitioner
7 2 (1.47%) MBA
7 2 (1.47%) PMP
8 1 (0.74%) HND
8 1 (0.74%) ISEB
8 1 (0.74%) PRINCE2 Certification
8 1 (0.74%) Six Sigma Black Belt
8 1 (0.74%) Six Sigma Green Belt
Quality Assurance & Compliance
1 12 (8.82%) SLA
2 10 (7.35%) QA
3 1 (0.74%) ISO/IEC 27001
System Software
1 11 (8.09%) Active Directory
2 2 (1.47%) XenApp
3 1 (0.74%) XenServer
3 1 (0.74%) VMware ESX
3 1 (0.74%) Microsoft App-V
3 1 (0.74%) Citrix Presentation Server
3 1 (0.74%) VMware Infrastructure
3 1 (0.74%) Hyper-V
Systems Management
1 9 (6.62%) SCCM
2 2 (1.47%) Systems Management Server (SMS)
3 1 (0.74%) OpenView Configuration Management
3 1 (0.74%) SCOM
Vendors
1 42 (30.88%) Microsoft
2 9 (6.62%) Lotus
3 7 (5.15%) SAP
4 6 (4.41%) ServiceNow
5 4 (2.94%) CheckPoint
6 3 (2.21%) VMware
6 3 (2.21%) Oracle
6 3 (2.21%) Citrix
7 2 (1.47%) IBM
8 1 (0.74%) ESRI
8 1 (0.74%) Avaya
8 1 (0.74%) Adobe
8 1 (0.74%) Intel
8 1 (0.74%) Business Objects
8 1 (0.74%) Cisco
Warwickshire
LA International
Rate: £450 - £550 per day
Posted: 7 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Rate: £450 - £525 per day
Posted: 8 hours ago
West Bromwich, West Midlands (County)
Jumar
Posted: 3 days ago
Solihull, West Midlands
Xoserve
Posted: 3 days ago
Telford
Computer Futures
Posted: 25 days ago