The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / West Midlands
Rank 64 72 58
Rank change year-on-year
+8 -14
Contract jobs citing Service Delivery 58 60 54
As % of all contract IT jobs located in the West Midlands 2.41% 2.29% 2.40%
As % of the Processes & Methodologies category 3.05% 2.78% 3.30%
Number of daily rates quoted 43 40 31
Median daily rate £400 £325 £360
Median daily rate % change year-on-year
+23.07% -9.72%
90% offered a daily rate of more than £250 £195 £225
10% offered a daily rate of more than £548 £532 £450
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1 0 3
Median hourly rate £29.00 - £14.50
UK excluding London median hourly rate £18.50 £21.50 £15.88
% change year-on-year
-13.95% +35.43%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1903 2158 1635
As % of all contract IT jobs located in the West Midlands 79.03% 82.46% 72.57%
Number of daily rates quoted 1212 1222 943
Median daily rate £425 £408 £375
Median daily rate % change year-on-year
+4.29% +8.66%
90% offered a daily rate of more than £275 £270 £250
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 65 51 104
Median hourly rate £26.00 £20.00 £26.50
Median hourly rate % change year-on-year
+30.00% -24.52%
90% offered a hourly rate of more than £16.00 £11.00 £12.50
10% offered a hourly rate of more than £55.00 £37.50 £40.00
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 24 February 2017.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -3 18 £400 -10.55% 1
Birmingham -3 15 £310 -4.61% 6
Warwickshire -1 6 £538 +53.57% 3
Shropshire +21 2 £413 +26.92% 6
Solihull 0 2 - - 2
Dudley - 2 £103 -
Staffordshire 0 1 - - 1
Wolverhampton - 1 - - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 44 (33.33%) ITIL
2 30 (22.73%) Service Management
3 26 (19.70%) Project Management
4 23 (17.42%) Cisco
4 23 (17.42%) Microsoft
5 22 (16.67%) Data Centre
6 21 (15.91%) Finance
7 16 (12.12%) Stakeholder Management
7 16 (12.12%) PRINCE2
7 16 (12.12%) Agile Software Development
8 14 (10.61%) Security Cleared
8 14 (10.61%) ITIL V3
8 14 (10.61%) Active Directory
9 13 (9.85%) Citrix
9 13 (9.85%) Microsoft Azure
10 12 (9.09%) ITSM
11 11 (8.33%) VMware
11 11 (8.33%) MS Excel
12 10 (7.58%) Trend Analysis
12 10 (7.58%) Problem Management
13 9 (6.82%) Continuous Improvement
13 9 (6.82%) Windows
13 9 (6.82%) Migration
14 8 (6.06%) Scrum
14 8 (6.06%) Firewall
14 8 (6.06%) MS Exchange
14 8 (6.06%) SLA
14 8 (6.06%) Process Improvement
14 8 (6.06%) Matrix Management
14 8 (6.06%) Information Assurance

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.06%) MS Exchange
2 4 (3.03%) IIS
2 4 (3.03%) SharePoint
Applications
1 11 (8.33%) MS Excel
2 3 (2.27%) MS Office
3 2 (1.52%) Spreadsheet
4 1 (0.76%) MS PowerPoint
4 1 (0.76%) MS Project
4 1 (0.76%) Open Workbench
Business Applications
1 2 (1.52%) Dynamics CRM
1 2 (1.52%) Remedy ITSM
2 1 (0.76%) SAP SRM
Cloud Services
1 13 (9.85%) Microsoft Azure
2 8 (6.06%) Cloud Computing
3 3 (2.27%) Amazon AWS
3 3 (2.27%) GitHub
4 2 (1.52%) IaaS
4 2 (1.52%) SaaS
5 1 (0.76%) Oracle CX
Communications & Networking
1 8 (6.06%) Firewall
2 6 (4.55%) LAN
2 6 (4.55%) WAN
3 5 (3.79%) Cisco ASA
4 4 (3.03%) Cisco PIX
4 4 (3.03%) IP Telephony
4 4 (3.03%) Unified Communications
4 4 (3.03%) VoIP
4 4 (3.03%) VPN
5 2 (1.52%) Internet
5 2 (1.52%) Intranet
6 1 (0.76%) DHCP
6 1 (0.76%) DNS
6 1 (0.76%) NetScreen
6 1 (0.76%) Network Security
6 1 (0.76%) VLAN
6 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 6 (4.55%) SQL Server
2 2 (1.52%) BusinessObjects
3 1 (0.76%) DataStage
3 1 (0.76%) Microsoft Analysis Services
3 1 (0.76%) SQL Server 2012
3 1 (0.76%) SQL Server 2014
3 1 (0.76%) SQL Server Analysis Services
3 1 (0.76%) SQL Server Integration Services
3 1 (0.76%) SQL Server Reporting Services
Development Applications
1 3 (2.27%) Git (software)
1 3 (2.27%) Subversion
2 2 (1.52%) JIRA
2 2 (1.52%) Team Foundation Server
2 2 (1.52%) TeamCity
3 1 (0.76%) MSI
General
1 21 (15.91%) Finance
2 7 (5.30%) Billing
3 5 (3.79%) Telecoms
4 3 (2.27%) Automotive
4 3 (2.27%) Manufacturing
4 3 (2.27%) Marketing
5 2 (1.52%) Aerospace
6 1 (0.76%) Advertising
6 1 (0.76%) Banking
6 1 (0.76%) Legal
6 1 (0.76%) Retail
Job Titles
1 37 (28.03%) Service Manager
2 27 (20.45%) Delivery Manager
3 25 (18.94%) Services Delivery Manager
4 18 (13.64%) Analyst
5 11 (8.33%) Operations Manager
5 11 (8.33%) Project Manager
5 11 (8.33%) Transition Manager
6 10 (7.58%) Service Transition Manager
7 7 (5.30%) Architect
7 7 (5.30%) Business Analyst
7 7 (5.30%) IT Manager
7 7 (5.30%) Network Engineer
7 7 (5.30%) Support Manager
8 6 (4.55%) IT Services Delivery Manager
8 6 (4.55%) IT Services Manager
9 5 (3.79%) Senior Manager
9 5 (3.79%) Service Analyst
10 4 (3.03%) Cisco Engineer
10 4 (3.03%) Head of Service Delivery
10 4 (3.03%) Technical Manager
Libraries, Frameworks & Software Standards
1 4 (3.03%) CSS
2 2 (1.52%) HTML
2 2 (1.52%) Middleware
2 2 (1.52%) WF
3 1 (0.76%) .NET
3 1 (0.76%) jQuery
Miscellaneous
1 22 (16.67%) Data Centre
2 8 (6.06%) Analytical Skills
3 4 (3.03%) Management Information System
3 4 (3.03%) Smart Meter
4 3 (2.27%) PMI
5 2 (1.52%) Fat Client
5 2 (1.52%) Private Cloud
5 2 (1.52%) Thin Client
5 2 (1.52%) Virtual Team
6 1 (0.76%) Computer Science
6 1 (0.76%) Data Protection Act
6 1 (0.76%) Fintech
6 1 (0.76%) PKI
6 1 (0.76%) User Experience
Operating Systems
1 9 (6.82%) Windows
2 3 (2.27%) Unix
3 2 (1.52%) AIX
3 2 (1.52%) Linux
3 2 (1.52%) Red Hat Enterprise Linux
3 2 (1.52%) Solaris
3 2 (1.52%) SUSE
3 2 (1.52%) Windows 7
3 2 (1.52%) Windows 8
3 2 (1.52%) Windows Server
4 1 (0.76%) Apple iOS
4 1 (0.76%) Windows 10
Processes & Methodologies
1 44 (33.33%) ITIL
2 30 (22.73%) Service Management
3 26 (19.70%) Project Management
4 16 (12.12%) Agile Software Development
4 16 (12.12%) PRINCE2
4 16 (12.12%) Stakeholder Management
5 14 (10.61%) ITIL V3
6 12 (9.09%) ITSM
7 10 (7.58%) Problem Management
7 10 (7.58%) Trend Analysis
8 9 (6.82%) Continuous Improvement
8 9 (6.82%) Migration
9 8 (6.06%) Information Assurance
9 8 (6.06%) Line Management
9 8 (6.06%) Matrix Management
9 8 (6.06%) Performance Management
9 8 (6.06%) Process Improvement
9 8 (6.06%) Scrum
10 7 (5.30%) Coaching
10 7 (5.30%) Mentoring
Programming Languages
1 7 (5.30%) SQL
2 2 (1.52%) Java
2 2 (1.52%) JavaScript
2 2 (1.52%) PowerShell
3 1 (0.76%) C
3 1 (0.76%) C#
3 1 (0.76%) Korn
3 1 (0.76%) Perl
3 1 (0.76%) PHP
3 1 (0.76%) Shell Script
Qualifications
1 14 (10.61%) Security Cleared
2 8 (6.06%) SC Cleared
3 7 (5.30%) Degree
4 5 (3.79%) CCNA
4 5 (3.79%) Cisco Certification
4 5 (3.79%) ITIL Certification
5 4 (3.03%) CCDA
5 4 (3.03%) CCDP
5 4 (3.03%) CCVP
6 3 (2.27%) DV Cleared
7 2 (1.52%) APMP
7 2 (1.52%) DBS Check
7 2 (1.52%) ISEB
7 2 (1.52%) Microsoft Certification
7 2 (1.52%) PMI Certification
8 1 (0.76%) HNC
8 1 (0.76%) ITIL Foundation Certificate
8 1 (0.76%) MCDST
8 1 (0.76%) MCTS
8 1 (0.76%) PMP
Quality Assurance & Compliance
1 8 (6.06%) SLA
2 3 (2.27%) Disclosure Scotland
System Software
1 14 (10.61%) Active Directory
2 3 (2.27%) Hyper-V
3 1 (0.76%) BitLocker
3 1 (0.76%) Microsoft App-V
3 1 (0.76%) Virtual Machines
Systems Management
1 2 (1.52%) SCCM
Vendors
1 23 (17.42%) Cisco
1 23 (17.42%) Microsoft
2 13 (9.85%) Citrix
3 11 (8.33%) VMware
4 7 (5.30%) Juniper
5 6 (4.55%) CheckPoint
5 6 (4.55%) F5
5 6 (4.55%) Nokia
6 3 (2.27%) SAP
6 3 (2.27%) ServiceNow
7 2 (1.52%) BMC
7 2 (1.52%) Fortinet
7 2 (1.52%) Oracle
7 2 (1.52%) Red Hat
7 2 (1.52%) Remedy
7 2 (1.52%) Salesforce.com
7 2 (1.52%) SolarWinds
8 1 (0.76%) Fujitsu
8 1 (0.76%) MobileIron
8 1 (0.76%) Sitecore
Birmingham, West Midlands (County)
Contingency Team
Posted: 13 days ago