The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 65 68 51
Rank change year-on-year
+3 -17
Contract jobs citing Service Delivery 70 62 74
As % of all contract IT jobs located in the West Midlands 2.43% 2.30% 3.10%
As % of the Processes & Methodologies category 3.00% 3.04% 4.17%
Number of daily rates quoted 31 27 29
Median daily rate £300 £350 £235
Median daily rate % change year-on-year
-14.28% +48.93%
90% offered a daily rate of more than £180 £125 £150
10% offered a daily rate of more than £550 £450 £413
UK excluding London median daily rate £375 £387 £355
% change year-on-year
-3.10% +9.01%
Number of hourly rates quoted 0 6 6
Median hourly rate - £23.75 £11.35
Median hourly rate % change year-on-year
- +109.25%
UK excluding London median hourly rate £23.00 £20.00 £12.50
% change year-on-year
+15.00% +60.06%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2330 2042 1773
As % of all contract IT jobs located in the West Midlands 80.87% 75.83% 74.37%
Number of daily rates quoted 1306 1228 942
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £260 £260 £250
10% offered a daily rate of more than £540 £520 £488
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 48 103 100
Median hourly rate £19.61 £29.00 £32.50
Median hourly rate % change year-on-year
-32.37% -10.76%
90% offered a hourly rate of more than £10.81 £15.00 £11.70
10% offered a hourly rate of more than £42.50 £39.50 £37.80
UK excluding London median hourly rate £36.00 £31.00 £31.50
% change year-on-year
+16.12% -1.58%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Midlands region.

Service Delivery Daily Rate Trend in the West Midlands

Service Delivery
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Midlands region over the 3 months to 3 May 2016.

Service Delivery Daily Rate Histogram in the West Midlands

Service Delivery
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Midlands region.

Service Delivery Hourly Rate Trend in the West Midlands

Service Delivery
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +12 22 £286 +10.14% 2
Birmingham -13 16 £275 -31.25% 12
Warwickshire +3 10 £338 -16.14% 2
Shropshire -23 9 - - 1
Staffordshire +14 3 £323 -16.77% 2
West Bromwich +7 2 £331 -
Dudley +3 2 £90 -28.00%
Solihull -13 2 - - 3
Worcestershire -4 1 £650 +44.44%
Smethwick - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 May 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for Service Delivery.

1 52 (37.96%) ITIL
2 39 (28.47%) Finance
3 30 (21.90%) Service Management
4 26 (18.98%) MS Excel
4 26 (18.98%) Project Management
5 22 (16.06%) SLA
6 19 (13.87%) MS Office
7 18 (13.14%) Windows
7 18 (13.14%) Business Continuity
7 18 (13.14%) Telecoms
8 17 (12.41%) Continuous Improvement
9 16 (11.68%) Change Management
9 16 (11.68%) Stakeholder Management
9 16 (11.68%) Linux
10 15 (10.95%) Microsoft
10 15 (10.95%) QA
11 14 (10.22%) Degree
11 14 (10.22%) Management Information System
11 14 (10.22%) SQL
12 13 (9.49%) Relational Database
12 13 (9.49%) Service Design
13 12 (8.76%) BusinessObjects
13 12 (8.76%) Agile Software Development
14 11 (8.03%) MS Access
14 11 (8.03%) Analytical Skills
14 11 (8.03%) Problem Management
15 10 (7.30%) 3G
15 10 (7.30%) Supplier Management
16 9 (6.57%) Logistics
16 9 (6.57%) Security Cleared

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.84%) SharePoint
2 5 (3.65%) SharePoint Server
3 3 (2.19%) IBM Notes
3 3 (2.19%) SharePoint 2010
4 2 (1.46%) Apache
4 2 (1.46%) Tomcat
5 1 (0.73%) BizTalk Server
5 1 (0.73%) Blackberry Enterprise Server
5 1 (0.73%) IBM Domino
5 1 (0.73%) IIS
Applications
1 26 (18.98%) MS Excel
2 19 (13.87%) MS Office
3 7 (5.11%) MS PowerPoint
4 4 (2.92%) MS Project
5 1 (0.73%) Acrobat
5 1 (0.73%) MS Visio
Business Applications
1 2 (1.46%) SAP Oil and Gas
2 1 (0.73%) Infor LN
2 1 (0.73%) Oracle ERP
2 1 (0.73%) SAP SRM
Cloud Services
1 7 (5.11%) Amazon AWS
1 7 (5.11%) PaaS
2 2 (1.46%) Google Apps
Communications & Networking
1 10 (7.30%) 3G
2 8 (5.84%) Wireless
3 7 (5.11%) DNS
3 7 (5.11%) Firewall
4 6 (4.38%) LTE
5 5 (3.65%) LAN
5 5 (3.65%) WAN
6 4 (2.92%) Internet
6 4 (2.92%) TCP/IP
7 3 (2.19%) Junos
7 3 (2.19%) SSL
7 3 (2.19%) VPN
8 2 (1.46%) ADSL
8 2 (1.46%) BIG-IP
8 2 (1.46%) Extranet
8 2 (1.46%) Intranet
8 2 (1.46%) IP Telephony
8 2 (1.46%) SSH
9 1 (0.73%) Intrusion Detection
9 1 (0.73%) Wireshark
Database & Business Intelligence
1 13 (9.49%) Relational Database
2 12 (8.76%) BusinessObjects
3 11 (8.03%) MS Access
4 7 (5.11%) MySQL
5 5 (3.65%) SQL Server
6 3 (2.19%) SQL Server Reporting Services
7 1 (0.73%) Data Warehouse
7 1 (0.73%) DataStage
7 1 (0.73%) Oracle Reports
7 1 (0.73%) QlikView
7 1 (0.73%) Xcelsius
Development Applications
1 2 (1.46%) JIRA
1 2 (1.46%) PVCS
General
1 39 (28.47%) Finance
2 18 (13.14%) Telecoms
3 5 (3.65%) Manufacturing
4 4 (2.92%) Banking
4 4 (2.92%) Billing
5 3 (2.19%) Legal
5 3 (2.19%) Retail
6 2 (1.46%) Electronics
6 2 (1.46%) Front Office
6 2 (1.46%) Investment Banking
6 2 (1.46%) Marketing
7 1 (0.73%) Law
7 1 (0.73%) Local Government
7 1 (0.73%) Publishing
Job Titles
1 21 (15.33%) Service Manager
2 15 (10.95%) Delivery Manager
3 14 (10.22%) Analyst
4 11 (8.03%) Business Developer
4 11 (8.03%) Developer
4 11 (8.03%) Services Delivery Manager
5 10 (7.30%) Business Objects Developer
6 8 (5.84%) Performance Manager
6 8 (5.84%) Project Manager
6 8 (5.84%) Quality Manager
7 7 (5.11%) Infrastructure Engineer
7 7 (5.11%) Linux Engineer
7 7 (5.11%) Senior Infrastructure Engineer
7 7 (5.11%) Senior Linux Engineer
8 6 (4.38%) Infrastructure Manager
8 6 (4.38%) Infrastructure Operations Manager
8 6 (4.38%) Operations Manager
9 5 (3.65%) Business Analyst
9 5 (3.65%) Project Delivery Manager
9 5 (3.65%) Support Analyst
Libraries, Frameworks & Software Standards
1 7 (5.11%) LAMP
2 3 (2.19%) XML
3 2 (1.46%) CSS
3 2 (1.46%) HTML
3 2 (1.46%) SAML
4 1 (0.73%) EDI
4 1 (0.73%) Middleware
4 1 (0.73%) Web Services
4 1 (0.73%) WF
Miscellaneous
1 14 (10.22%) Management Information System
2 11 (8.03%) Analytical Skills
3 7 (5.11%) Data Centre
4 6 (4.38%) Blackberry
4 6 (4.38%) NHS
5 5 (3.65%) PMI
5 5 (3.65%) Statistics
6 4 (2.92%) Mobile App
7 3 (2.19%) RSA SecurID
8 2 (1.46%) CMDB
9 1 (0.73%) BYOD
9 1 (0.73%) FMCG
9 1 (0.73%) Freedom of Information
9 1 (0.73%) iPad
9 1 (0.73%) iPhone
9 1 (0.73%) User Experience
Operating Systems
1 18 (13.14%) Windows
2 16 (11.68%) Linux
3 6 (4.38%) Windows 7
3 6 (4.38%) Windows XP
4 5 (3.65%) Red Hat Enterprise Linux
5 4 (2.92%) Solaris
6 3 (2.19%) AIX
6 3 (2.19%) Android
6 3 (2.19%) Apple iOS
6 3 (2.19%) Mac OS X
6 3 (2.19%) Unix
6 3 (2.19%) Windows Server
7 2 (1.46%) BlackBerry OS
7 2 (1.46%) SUSE
8 1 (0.73%) Windows 2000
8 1 (0.73%) Windows Vista
Processes & Methodologies
1 52 (37.96%) ITIL
2 30 (21.90%) Service Management
3 26 (18.98%) Project Management
4 18 (13.14%) Business Continuity
5 17 (12.41%) Continuous Improvement
6 16 (11.68%) Change Management
6 16 (11.68%) Stakeholder Management
7 13 (9.49%) Service Design
8 12 (8.76%) Agile Software Development
9 11 (8.03%) Problem Management
10 10 (7.30%) Supplier Management
11 9 (6.57%) Line Management
11 9 (6.57%) Logistics
12 8 (5.84%) Mentoring
12 8 (5.84%) Performance Management
13 7 (5.11%) ITSM
14 6 (4.38%) Business Intelligence
14 6 (4.38%) Incident Management
14 6 (4.38%) Migration
14 6 (4.38%) User Acceptance Testing
Programming Languages
1 14 (10.22%) SQL
2 7 (5.11%) VBA
3 5 (3.65%) Java
Qualifications
1 14 (10.22%) Degree
2 9 (6.57%) Security Cleared
3 7 (5.11%) Microsoft Certification
4 5 (3.65%) PMI Certification
4 5 (3.65%) SC Cleared
5 4 (2.92%) BPSS Clearance
6 2 (1.46%) MCP
6 2 (1.46%) MCSE
7 1 (0.73%) CCAB
7 1 (0.73%) DV Cleared
7 1 (0.73%) ISEB
7 1 (0.73%) ISTQB
7 1 (0.73%) ITIL Certification
7 1 (0.73%) LPIC
7 1 (0.73%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 22 (16.06%) SLA
2 15 (10.95%) QA
3 4 (2.92%) Disclosure Scotland
4 1 (0.73%) HMG Security Policy Framework
4 1 (0.73%) NEBOSH
4 1 (0.73%) RMADS
4 1 (0.73%) Sarbanes-Oxley
System Software
1 4 (2.92%) Active Directory
2 2 (1.46%) VMware Infrastructure
3 1 (0.73%) Firmware
3 1 (0.73%) NFS
3 1 (0.73%) Veritas Cluster Server
Systems Management
1 5 (3.65%) MOM
2 2 (1.46%) AirWatch
3 1 (0.73%) Backup Exec
3 1 (0.73%) NetBackup
3 1 (0.73%) Norton AntiVirus
3 1 (0.73%) SCCM
3 1 (0.73%) SCOM
Vendors
1 15 (10.95%) Microsoft
2 8 (5.84%) Nokia
3 7 (5.11%) Citrix
3 7 (5.11%) Oracle
4 6 (4.38%) Avaya
4 6 (4.38%) SAP
5 4 (2.92%) Alcatel-Lucent
5 4 (2.92%) Arqiva
5 4 (2.92%) BT
5 4 (2.92%) Ericsson
5 4 (2.92%) Huawei
5 4 (2.92%) NetCracker
5 4 (2.92%) Nokia Networks
5 4 (2.92%) Red Hat
5 4 (2.92%) Siemens
5 4 (2.92%) Telindus
5 4 (2.92%) Virgin Media
5 4 (2.92%) ZTE
6 3 (2.19%) Lotus
6 3 (2.19%) VMware
West Midlands
Robert Walters UK
Rate: £200 - £250 per day
Posted: 3 hours ago
Warwick, Warwickshire
Connectus
Rate: £325 - £350 per day
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment Ltd
Rate: £25000.00 - £35000.00 per annum
Posted: 27 days ago