The table below looks at the statistics for Incident Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 75 83 97
Rank change year-on-year
+8 +14
Contract jobs citing Incident Management 25 11 18
As % of all contract IT jobs located in West Yorkshire 1.51% 0.74% 0.95%
As % of the Processes & Methodologies category 1.96% 0.94% 1.23%
Number of daily rates quoted 16 4 10
Average daily rate
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£250 £350 £383
Average daily rate % change year-on-year
-28.57% -8.49%
90% offered a daily rate of more than £225 £210 £370
10% offered a daily rate of more than £375 £385 £470
UK excluding London average daily rate £310 £300 £330
% change year-on-year
+3.33% -9.09%
Number of hourly rates quoted 0 2 2
Average hourly rate - £12.00 £14.00
Average hourly rate % change year-on-year
- -14.28%
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1277 1167 1462
As % of all contract IT jobs located in West Yorkshire 77.21% 78.74% 77.27%
Number of daily rates quoted 794 636 788
Average daily rate £355 £338 £350
Average daily rate % change year-on-year
+5.18% -3.57%
90% offered a daily rate of more than £225 £233 £250
10% offered a daily rate of more than £475 £450 £463
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 23 41 35
Average hourly rate £13.50 £36.75 £17.00
Average hourly rate % change year-on-year
-63.26% +116.17%
90% offered a hourly rate of more than £8.50 £14.60 £11.00
10% offered a hourly rate of more than £50.00 £45.00 £50.50
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Incident Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in West Yorkshire

Incident Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the West Yorkshire region.

Incident Management Daily Rate Trend in West Yorkshire

Incident Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the West Yorkshire region over the 3 months to 22 September 2014.

Incident Management Daily Rate Histogram in West Yorkshire

Incident Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the West Yorkshire region.

Incident Management Hourly Rate Trend in West Yorkshire

Incident Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the West Yorkshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +10 19 £250 -28.57% 4
Bradford -3 2 £268 - 1
Wakefield - - - -
Incident Management
Yorkshire

Incident Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 September 2014, IT contractor jobs across the West Yorkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 33 (53.23%) Service Management
2 24 (38.71%) Windows
2 24 (38.71%) Splunk
3 23 (37.10%) CentOS
4 21 (33.87%) Workflow
5 20 (32.26%) Linux
5 20 (32.26%) ITIL
6 17 (27.42%) Python
7 16 (25.81%) Ubuntu
8 15 (24.19%) Windows XP
9 12 (19.35%) VMware
9 12 (19.35%) SAN
9 12 (19.35%) Windows Server 2008
10 11 (17.74%) VMware Server
10 11 (17.74%) Windows Server 2003
11 10 (16.13%) Red Hat
12 9 (14.52%) SC Cleared
12 9 (14.52%) Security Cleared
13 8 (12.90%) PostgreSQL
13 8 (12.90%) Nagios
14 7 (11.29%) Puppet
15 6 (9.68%) Windows 7
15 6 (9.68%) UNIX
15 6 (9.68%) Project Management
15 6 (9.68%) Finance
16 5 (8.06%) Service Delivery
16 5 (8.06%) Change Management
16 5 (8.06%) SLA
16 5 (8.06%) Retail
17 4 (6.45%) Banking

Incident Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 September 2014, IT contractor jobs across the West Yorkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.61%) IBM Notes
1 1 (1.61%) Lync
1 1 (1.61%) OpenStack
Applications
1 4 (6.45%) MS Office
2 3 (4.84%) MS Excel
3 2 (3.23%) MS PowerPoint
Cloud Services
1 2 (3.23%) Office 365
2 1 (1.61%) Microsoft Azure
Communications & Networking
1 12 (19.35%) SAN
2 1 (1.61%) IP Telephony
2 1 (1.61%) Unified Communications
2 1 (1.61%) DHCP
2 1 (1.61%) DNS
Database & Business Intelligence
1 8 (12.90%) PostgreSQL
2 2 (3.23%) SQL Server
3 1 (1.61%) SQL Server Reporting Services
3 1 (1.61%) SQL Server Integration Services
3 1 (1.61%) Oracle Database
General
1 6 (9.68%) Finance
2 5 (8.06%) Retail
3 4 (6.45%) Banking
4 1 (1.61%) Telecoms
4 1 (1.61%) Manufacturing
4 1 (1.61%) Retail Banking
4 1 (1.61%) International Banking
Job Titles
1 14 (22.58%) Analyst
1 14 (22.58%) 2nd Line Support
2 8 (12.90%) Support Engineer
3 7 (11.29%) Support Analyst
4 6 (9.68%) Desktop Support
5 5 (8.06%) Service Analyst
5 5 (8.06%) Linux Support
6 4 (6.45%) Linux Engineer
6 4 (6.45%) Linux Support Engineer
6 4 (6.45%) Technical Support
7 3 (4.84%) DBA
7 3 (4.84%) Applications Support
7 3 (4.84%) Problem Manager
7 3 (4.84%) Services Delivery Analyst
7 3 (4.84%) Incident & Problem Manager
7 3 (4.84%) Incident Manager
8 2 (3.23%) Service Management Analyst
8 2 (3.23%) 2nd Line Support Analyst
8 2 (3.23%) IT Support
8 2 (3.23%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 2 (3.23%) .NET
Miscellaneous
1 3 (4.84%) NHS
1 3 (4.84%) Management Information System
1 3 (4.84%) Analytical Skills
2 2 (3.23%) Enterprise Software
3 1 (1.61%) Computer Science
3 1 (1.61%) Blackberry
Operating Systems
1 24 (38.71%) Windows
2 23 (37.10%) CentOS
3 20 (32.26%) Linux
4 16 (25.81%) Ubuntu
5 15 (24.19%) Windows XP
6 12 (19.35%) Windows Server 2008
7 11 (17.74%) Windows Server 2003
8 6 (9.68%) Windows 7
8 6 (9.68%) UNIX
9 3 (4.84%) Debian
10 2 (3.23%) Windows 2000
10 2 (3.23%) Windows NT
Processes & Methodologies
1 33 (53.23%) Service Management
2 21 (33.87%) Workflow
3 20 (32.26%) ITIL
4 6 (9.68%) Project Management
5 5 (8.06%) Service Delivery
5 5 (8.06%) Change Management
6 4 (6.45%) Problem Management
6 4 (6.45%) ITSM
7 3 (4.84%) Continuous Improvement
7 3 (4.84%) Stakeholder Management
7 3 (4.84%) PRINCE2
8 2 (3.23%) Configuration Management
8 2 (3.23%) Agile Software Development
8 2 (3.23%) Release Management
8 2 (3.23%) Test Scripting
8 2 (3.23%) Root Cause Analysis
8 2 (3.23%) Risk Management
8 2 (3.23%) GAP Analysis
8 2 (3.23%) ITIL V3
8 2 (3.23%) Infrastructure Management
Programming Languages
1 17 (27.42%) Python
2 1 (1.61%) Java
2 1 (1.61%) SQL
2 1 (1.61%) T-SQL
Qualifications
1 9 (14.52%) SC Cleared
1 9 (14.52%) Security Cleared
2 2 (3.23%) ISEB
3 1 (1.61%) ISEB Practitioner
3 1 (1.61%) PRINCE2 Practitioner
3 1 (1.61%) APMP
Quality Assurance & Compliance
1 5 (8.06%) SLA
2 1 (1.61%) QA
System Software
1 11 (17.74%) VMware Server
2 4 (6.45%) Active Directory
Systems Management
1 8 (12.90%) Nagios
2 7 (11.29%) Puppet
3 1 (1.61%) OpenView
3 1 (1.61%) HP Quality Center
Vendors
1 24 (38.71%) Splunk
2 12 (19.35%) VMware
3 10 (16.13%) Red Hat
4 3 (4.84%) ServiceNow
5 2 (3.23%) Cisco
5 2 (3.23%) Microsoft
6 1 (1.61%) HP
6 1 (1.61%) Citrix
6 1 (1.61%) Lotus
6 1 (1.61%) Remedy
6 1 (1.61%) Oracle
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