The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 69 59 35
Rank change year-on-year
-10 -24
Contract jobs citing Service Management 37 63 82
As % of all contract IT jobs located in West Yorkshire 2.45% 2.91% 4.56%
As % of the Processes & Methodologies category 2.92% 3.42% 5.73%
Number of daily rates quoted 20 36 56
Median daily rate £375 £500 £378
Median daily rate % change year-on-year
-25.00% +32.45%
90% offered a daily rate of more than £137 £270 £225
10% offered a daily rate of more than £525 £585 £475
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 6 12 3
Median hourly rate £14.50 £15.25 £16.00
Median hourly rate % change year-on-year
-4.91% -4.68%
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1267 1843 1431
As % of all contract IT jobs located in West Yorkshire 83.74% 85.05% 79.54%
Number of daily rates quoted 834 1224 927
Median daily rate £420 £400 £375
Median daily rate % change year-on-year
+5.00% +6.66%
90% offered a daily rate of more than £300 £285 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 37 50 24
Median hourly rate £14.50 £15.50 £16.00
Median hourly rate % change year-on-year
-6.45% -3.12%
90% offered a hourly rate of more than £9.50 £11.47 £9.80
10% offered a hourly rate of more than £30.10 £45.50 £31.20
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 3 December 2016.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Hourly Rate Histogram in West Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 3 December 2016.

Service Management Hourly Rate Histogram in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -15 18 £300 -40.00% 9
Halifax +12 4 £425 - 2
Wakefield +1 4 £80 -
Bradford +15 3 £375 -6.25% 2
Brighouse - 1 - - 1
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 3 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Service Management.

1 48 (46.15%) ITIL
2 35 (33.65%) Finance
3 34 (32.69%) Windows
4 23 (22.12%) Configuration Management
5 21 (20.19%) ITSM
6 20 (19.23%) Unix
6 20 (19.23%) Data Centre
7 18 (17.31%) Law
7 18 (17.31%) Active Directory
8 17 (16.35%) Microsoft
8 17 (16.35%) Capacity Planning
8 17 (16.35%) Translating Business Requirements
9 16 (15.38%) SDLC
10 14 (13.46%) Perl
10 14 (13.46%) Service Delivery
10 14 (13.46%) Sarbanes-Oxley
10 14 (13.46%) Shell Script
11 13 (12.50%) AIX
11 13 (12.50%) SLA
12 12 (11.54%) VMware
12 12 (11.54%) Project Management
13 11 (10.58%) DNS
13 11 (10.58%) Linux
14 10 (9.62%) Release Management
14 10 (9.62%) VMware Infrastructure
14 10 (9.62%) Microsoft Azure
15 9 (8.65%) Puppet
15 9 (8.65%) Banking
15 9 (8.65%) ClearCase
15 9 (8.65%) Tivoli

Service Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.81%) SharePoint
2 2 (1.92%) Confluence
3 1 (0.96%) Skype for Business
Applications
1 6 (5.77%) MS Office
2 2 (1.92%) MS Excel
3 1 (0.96%) MS PowerPoint
3 1 (0.96%) MS Project
Business Applications
1 1 (0.96%) Remedy ITSM
Cloud Services
1 10 (9.62%) Microsoft Azure
2 7 (6.73%) Amazon AWS
3 5 (4.81%) SaaS
4 3 (2.88%) Azure Active Directory
4 3 (2.88%) IaaS
4 3 (2.88%) PaaS
5 1 (0.96%) Office 365
Communications & Networking
1 11 (10.58%) DNS
2 8 (7.69%) VPN
3 3 (2.88%) Firewall
3 3 (2.88%) Intranet
3 3 (2.88%) VoIP
4 2 (1.92%) FTP
4 2 (1.92%) Internet
4 2 (1.92%) LAN
4 2 (1.92%) LDAP
4 2 (1.92%) SMS
4 2 (1.92%) WAN
5 1 (0.96%) Cisco IPT
5 1 (0.96%) Cisco Nexus
5 1 (0.96%) CTI
5 1 (0.96%) IPsec
5 1 (0.96%) IPv4
5 1 (0.96%) SSL
5 1 (0.96%) Unified Communications
5 1 (0.96%) Wi-Fi
5 1 (0.96%) xDSL
Database & Business Intelligence
1 2 (1.92%) Data Warehouse
1 2 (1.92%) MySQL
Development Applications
1 9 (8.65%) ClearCase
2 8 (7.69%) Subversion
3 7 (6.73%) Team Foundation Server
3 7 (6.73%) Visual Studio
4 3 (2.88%) JIRA
5 2 (1.92%) ClearQuest
5 2 (1.92%) Jenkins
5 2 (1.92%) Maven
5 2 (1.92%) Sonatype Nexus
General
1 35 (33.65%) Finance
2 18 (17.31%) Law
3 9 (8.65%) Banking
3 9 (8.65%) Telecoms
4 5 (4.81%) Publishing
5 4 (3.85%) Legal
6 3 (2.88%) Back Office
6 3 (2.88%) Games
Job Titles
1 19 (18.27%) Analyst
2 13 (12.50%) Configuration Manager
2 13 (12.50%) Software Configuration Manager
2 13 (12.50%) Software Manager
3 10 (9.62%) ClearCase Configuration Manager
4 8 (7.69%) Service Analyst
4 8 (7.69%) Service Manager
4 8 (7.69%) Support Technician
5 7 (6.73%) Architect
6 6 (5.77%) Field Support Technician
6 6 (5.77%) Monitoring Analyst
6 6 (5.77%) Service Desk Analyst
7 5 (4.81%) Developer
8 4 (3.85%) Delivery Manager
8 4 (3.85%) Infrastructure Engineer
8 4 (3.85%) Service Management Officer
8 4 (3.85%) Services Delivery Manager
8 4 (3.85%) Support Officer
8 4 (3.85%) Transition Manager
9 3 (2.88%) Cybersecurity Manager
Libraries, Frameworks & Software Standards
1 7 (6.73%) .NET
2 6 (5.77%) Web Services
3 3 (2.88%) CSS
4 2 (1.92%) Ajax
4 2 (1.92%) ebXML
4 2 (1.92%) ISPF
4 2 (1.92%) LAMP
4 2 (1.92%) REST
4 2 (1.92%) SOAP
5 1 (0.96%) CCXML
5 1 (0.96%) HTML
5 1 (0.96%) jQuery
5 1 (0.96%) RFC 2833
5 1 (0.96%) VXML
Miscellaneous
1 20 (19.23%) Data Centre
2 6 (5.77%) CCTV
2 6 (5.77%) Driving Licence
2 6 (5.77%) Public Cloud
2 6 (5.77%) Replication
3 4 (3.85%) NHS
4 3 (2.88%) Hybrid Cloud
4 3 (2.88%) Mainframe
4 3 (2.88%) Virtual Team
5 2 (1.92%) Analytical Skills
5 2 (1.92%) CMDB
5 2 (1.92%) Computer Science
5 2 (1.92%) iSeries
5 2 (1.92%) PKI
5 2 (1.92%) SCADA
5 2 (1.92%) Smartcard
5 2 (1.92%) Tandem
6 1 (0.96%) Health Informatics
6 1 (0.96%) IVR
6 1 (0.96%) Management Information System
Operating Systems
1 34 (32.69%) Windows
2 20 (19.23%) Unix
3 13 (12.50%) AIX
4 11 (10.58%) Linux
5 6 (5.77%) CentOS
5 6 (5.77%) Ubuntu
5 6 (5.77%) Windows Server
6 4 (3.85%) Windows 7
7 2 (1.92%) Windows 2000
7 2 (1.92%) Windows NT
7 2 (1.92%) Windows Server 2008
7 2 (1.92%) Windows XP
8 1 (0.96%) Android
8 1 (0.96%) Apple iOS
8 1 (0.96%) Mac OS
8 1 (0.96%) Red Hat Enterprise Linux
8 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 48 (46.15%) ITIL
2 23 (22.12%) Configuration Management
3 21 (20.19%) ITSM
4 17 (16.35%) Capacity Planning
4 17 (16.35%) Translating Business Requirements
5 16 (15.38%) SDLC
6 14 (13.46%) Service Delivery
7 12 (11.54%) Project Management
8 10 (9.62%) Release Management
9 9 (8.65%) Change Management
10 8 (7.69%) Continuous Delivery
10 8 (7.69%) Programme Management
10 8 (7.69%) Resource Management
11 7 (6.73%) Information Security
11 7 (6.73%) ITIL V3
11 7 (6.73%) TDD
11 7 (6.73%) Technical Analysis
11 7 (6.73%) Workflow
12 6 (5.77%) Continuous Integration
12 6 (5.77%) Test Automation
Programming Languages
1 14 (13.46%) Perl
1 14 (13.46%) Shell Script
2 7 (6.73%) PowerShell
3 4 (3.85%) Java
4 3 (2.88%) PHP
5 2 (1.92%) Bash Shell
5 2 (1.92%) C++
5 2 (1.92%) JavaScript
5 2 (1.92%) JCL
5 2 (1.92%) Ruby
5 2 (1.92%) SQL
6 1 (0.96%) ABAP
6 1 (0.96%) Python
Qualifications
1 5 (4.81%) Degree
1 5 (4.81%) Microsoft Certification
1 5 (4.81%) Security Cleared
2 4 (3.85%) CCNP
2 4 (3.85%) Cisco Certification
3 3 (2.88%) MCDST
3 3 (2.88%) MCP
4 2 (1.92%) CCNA
4 2 (1.92%) ITIL Certification
4 2 (1.92%) MCSE
4 2 (1.92%) RHCE
4 2 (1.92%) SC Cleared
5 1 (0.96%) CCIE
5 1 (0.96%) ISEB
5 1 (0.96%) JNCIA
5 1 (0.96%) MAPM
5 1 (0.96%) PMP
Quality Assurance & Compliance
1 14 (13.46%) Sarbanes-Oxley
2 13 (12.50%) SLA
3 2 (1.92%) HL7
3 2 (1.92%) QA
4 1 (0.96%) ISO/IEC 27001
4 1 (0.96%) PCI DSS
System Software
1 18 (17.31%) Active Directory
2 10 (9.62%) VMware Infrastructure
3 7 (6.73%) Virtual Machines
4 2 (1.92%) ACF2
4 2 (1.92%) RACF
4 2 (1.92%) Time Sharing Option
4 2 (1.92%) XenApp
4 2 (1.92%) XenDesktop
Systems Management
1 9 (8.65%) Puppet
1 9 (8.65%) Tivoli
2 7 (6.73%) Ansible
2 7 (6.73%) Opscode Chef
3 4 (3.85%) SCCM
4 2 (1.92%) logstash
4 2 (1.92%) SCOM
4 2 (1.92%) zSecure
5 1 (0.96%) Cisco CUCM
5 1 (0.96%) Cisco UCCE
5 1 (0.96%) Nagios
5 1 (0.96%) OpenView
Vendors
1 17 (16.35%) Microsoft
2 12 (11.54%) VMware
3 7 (6.73%) NetIQ
4 6 (5.77%) Splunk
5 5 (4.81%) Cisco
6 4 (3.85%) Citrix
7 3 (2.88%) Dell
7 3 (2.88%) Oracle
8 2 (1.92%) Fortinet
8 2 (1.92%) IBM
8 2 (1.92%) iManage
8 2 (1.92%) NetApp
8 2 (1.92%) Red Hat
8 2 (1.92%) Symantec
9 1 (0.96%) Apple
9 1 (0.96%) CheckPoint
9 1 (0.96%) Extreme Networks
9 1 (0.96%) F5
9 1 (0.96%) Remedy
9 1 (0.96%) ServiceNow
Brighouse, West Yorkshire
Networkers
Rate: £8.00 - £9.64 per hour
Posted: 3 days ago
Bradford, West Yorkshire
ReThink Recruitment
Posted: 2 days ago
Castleford, West Yorkshire
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 2 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: £12 - £15 per hour
Posted: 23 hours ago