The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 46 47 49
Rank change year-on-year
+1 +2
Contract jobs citing Service Management 59 46 58
As % of all contract IT jobs located in West Yorkshire 3.44% 2.96% 3.42%
As % of the Processes & Methodologies category 4.56% 3.79% 4.44%
Number of daily rates quoted 45 16 28
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£315 £333 £355
Average daily rate % change year-on-year
-5.26% -6.33%
90% offered a daily rate of more than £225 £274 £270
10% offered a daily rate of more than £440 £425 £400
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1 3 2
Average hourly rate £16.00 £12.50 £15.93
Average hourly rate % change year-on-year
+28.00% -21.50%
UK excluding London average hourly rate £15.00 £14.25 £15.00
% change year-on-year
+5.26% -5.00%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1293 1215 1307
As % of all contract IT jobs located in West Yorkshire 75.39% 78.19% 77.06%
Number of daily rates quoted 809 698 690
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £250 £250 £263
10% offered a daily rate of more than £538 £450 £470
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 23 32 32
Average hourly rate £14.87 £17.50 £17.00
Average hourly rate % change year-on-year
-15.05% +2.94%
90% offered a hourly rate of more than £9.00 £14.00 £11.50
10% offered a hourly rate of more than £50.00 £45.00 £40.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 31 October 2014.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +10 52 £313 +4.86% 17
Bradford -8 4 £300 -24.29% 3
Halifax - - - - 2
Pontefract - - - -
Wakefield - - - -
Wetherby - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 31 October 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 74 (46.25%) ITIL
2 40 (25.00%) Service Delivery
3 38 (23.75%) Workflow
4 35 (21.88%) Windows
4 35 (21.88%) CentOS
4 35 (21.88%) Splunk
5 33 (20.63%) Linux
6 32 (20.00%) Incident Management
7 23 (14.38%) VMware
7 23 (14.38%) Ubuntu
7 23 (14.38%) Security Cleared
8 22 (13.75%) Python
9 21 (13.13%) Microsoft
10 20 (12.50%) Management Information System
10 20 (12.50%) Windows Server 2008
11 19 (11.88%) SC Cleared
12 17 (10.63%) SAN
12 17 (10.63%) Windows Server 2003
12 17 (10.63%) MS Excel
13 16 (10.00%) Red Hat
13 16 (10.00%) Active Directory
14 15 (9.38%) Windows XP
14 15 (9.38%) GAP Analysis
14 15 (9.38%) ITSM
14 15 (9.38%) PostgreSQL
14 15 (9.38%) Supplier Management
15 14 (8.75%) Project Management
16 13 (8.13%) Business Continuity
16 13 (8.13%) NHS
16 13 (8.13%) VMware Server

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 31 October 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.13%) MS Exchange
2 4 (2.50%) Apache
2 4 (2.50%) SharePoint
3 3 (1.88%) Blackberry Enterprise Server
3 3 (1.88%) nginx
3 3 (1.88%) Lync
3 3 (1.88%) Exchange Server 2010
3 3 (1.88%) Exchange Server 2013
4 2 (1.25%) Office Communications Server
4 2 (1.25%) Tomcat
5 1 (0.63%) WebLogic
5 1 (0.63%) CMS
5 1 (0.63%) WorkSite
Applications
1 17 (10.63%) MS Excel
2 6 (3.75%) MS Office
3 4 (2.50%) MS PowerPoint
4 1 (0.63%) MS Visio
Business Applications
1 4 (2.50%) Remedy ITSM
2 1 (0.63%) Oracle Applications
Cloud Services
1 3 (1.88%) Google Apps
Communications & Networking
1 17 (10.63%) SAN
2 4 (2.50%) DNS
3 3 (1.88%) S/MIME
3 3 (1.88%) Unified Communications
3 3 (1.88%) Firewall
4 2 (1.25%) 2G
4 2 (1.25%) SSH
4 2 (1.25%) LTE
4 2 (1.25%) NAS
4 2 (1.25%) MVNO
4 2 (1.25%) PuTTY
4 2 (1.25%) 3G
4 2 (1.25%) VPN
4 2 (1.25%) LDAP
4 2 (1.25%) DHCP
5 1 (0.63%) HTTP
5 1 (0.63%) TCP/IP
5 1 (0.63%) HTTPS
5 1 (0.63%) SSL
5 1 (0.63%) DSL
Database & Business Intelligence
1 15 (9.38%) PostgreSQL
2 5 (3.13%) SQL Server
2 5 (3.13%) Oracle Database
3 3 (1.88%) MySQL
3 3 (1.88%) Data Warehouse
3 3 (1.88%) Oracle Database 10g
4 2 (1.25%) SQL Server 2008
4 2 (1.25%) SQL Server 2012
4 2 (1.25%) Oracle Database 12c
5 1 (0.63%) Relational Database
5 1 (0.63%) Riak
5 1 (0.63%) Oracle Database 11g
5 1 (0.63%) Crystal Reports
Development Applications
1 3 (1.88%) JIRA
2 1 (0.63%) Eclipse
General
1 8 (5.00%) Telecoms
2 7 (4.38%) Finance
3 5 (3.13%) Pharmaceutical
4 2 (1.25%) Banking
5 1 (0.63%) Retail
5 1 (0.63%) Legal
Job Titles
1 42 (26.25%) Analyst
2 31 (19.38%) Service Manager
3 26 (16.25%) Service Analyst
4 18 (11.25%) 2nd Line Support
5 15 (9.38%) Services Delivery Manager
5 15 (9.38%) Delivery Manager
5 15 (9.38%) Service Management Analyst
6 10 (6.25%) Service Desk Analyst
7 9 (5.63%) Support Analyst
7 9 (5.63%) Capacity Manager
8 8 (5.00%) Support Engineer
8 8 (5.00%) Applications Support
9 7 (4.38%) Architect
9 7 (4.38%) Problem Manager
9 7 (4.38%) Incident Manager
9 7 (4.38%) Incident & Problem Manager
10 6 (3.75%) Linux Support
10 6 (3.75%) Project Manager
11 5 (3.13%) Support Technician
11 5 (3.13%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (1.25%) Web Services
1 2 (1.25%) Hibernate
2 1 (0.63%) Spring
2 1 (0.63%) RabbitMQ
2 1 (0.63%) XML
2 1 (0.63%) .NET
2 1 (0.63%) ASP.NET
Miscellaneous
1 20 (12.50%) Management Information System
2 13 (8.13%) NHS
3 9 (5.63%) Analytical Skills
4 5 (3.13%) Replication
5 2 (1.25%) Clustering
5 2 (1.25%) Statistics
5 2 (1.25%) Physics
5 2 (1.25%) Computer Science
5 2 (1.25%) Enterprise Software
6 1 (0.63%) N-Tier
6 1 (0.63%) Reference Data
6 1 (0.63%) Data Integration
6 1 (0.63%) Economics
Operating Systems
1 35 (21.88%) Windows
1 35 (21.88%) CentOS
2 33 (20.63%) Linux
3 23 (14.38%) Ubuntu
4 20 (12.50%) Windows Server 2008
5 17 (10.63%) Windows Server 2003
6 15 (9.38%) Windows XP
7 10 (6.25%) Windows 7
8 9 (5.63%) UNIX
9 4 (2.50%) Debian
9 4 (2.50%) Windows Server 2012
10 2 (1.25%) Windows 2000
10 2 (1.25%) Windows NT
10 2 (1.25%) Solaris
Processes & Methodologies
1 74 (46.25%) ITIL
2 40 (25.00%) Service Delivery
3 38 (23.75%) Workflow
4 32 (20.00%) Incident Management
5 15 (9.38%) Supplier Management
5 15 (9.38%) GAP Analysis
5 15 (9.38%) ITSM
6 14 (8.75%) Project Management
7 13 (8.13%) Business Continuity
8 12 (7.50%) Problem Management
8 12 (7.50%) Capacity Management
9 11 (6.88%) Disaster Recovery
10 9 (5.63%) Change Management
10 9 (5.63%) Release Management
11 8 (5.00%) Stakeholder Management
12 7 (4.38%) Load Testing
13 6 (3.75%) ITIL V3
13 6 (3.75%) Process Improvement
14 5 (3.13%) Root Cause Analysis
14 5 (3.13%) Data Management
Programming Languages
1 22 (13.75%) Python
2 11 (6.88%) SQL
3 3 (1.88%) Java
4 2 (1.25%) PL/SQL
4 2 (1.25%) PowerShell
4 2 (1.25%) Bash Shell
5 1 (0.63%) Shell Script
5 1 (0.63%) C#
5 1 (0.63%) Perl
Qualifications
1 23 (14.38%) Security Cleared
2 19 (11.88%) SC Cleared
3 4 (2.50%) Degree
3 4 (2.50%) ITIL Certification
4 2 (1.25%) VMware Certified Professional (VCP)
4 2 (1.25%) MCSE
4 2 (1.25%) MCSA
4 2 (1.25%) CISSP
4 2 (1.25%) Microsoft Certification
4 2 (1.25%) Oracle Certification
4 2 (1.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (5.00%) QA
2 5 (3.13%) SLA
3 3 (1.88%) BS25999
4 2 (1.25%) COBIT
5 1 (0.63%) Sarbanes-Oxley
System Software
1 16 (10.00%) Active Directory
2 13 (8.13%) VMware Server
3 4 (2.50%) VMware Infrastructure
4 2 (1.25%) vSphere
4 2 (1.25%) VMware ESXi
4 2 (1.25%) VMware ESX
4 2 (1.25%) Oracle RMAN
Systems Management
1 12 (7.50%) Puppet
2 11 (6.88%) Nagios
3 3 (1.88%) SCOM
3 3 (1.88%) Symantec Enterprise Vault
4 2 (1.25%) Oracle Identity Manager
4 2 (1.25%) Oracle Enterprise Manager
4 2 (1.25%) Norton AntiVirus
4 2 (1.25%) NetBackup
5 1 (0.63%) Oracle Identity Management
5 1 (0.63%) Hyperic
Vendors
1 35 (21.88%) Splunk
2 23 (14.38%) VMware
3 21 (13.13%) Microsoft
4 16 (10.00%) Red Hat
5 11 (6.88%) Oracle
6 8 (5.00%) Citrix
7 6 (3.75%) ServiceNow
8 5 (3.13%) Cisco
8 5 (3.13%) HP
8 5 (3.13%) Symantec
9 4 (2.50%) Remedy
9 4 (2.50%) BMC
10 3 (1.88%) Google
10 3 (1.88%) Postini
11 2 (1.25%) CheckPoint
11 2 (1.25%) NetApp
12 1 (0.63%) Reuters
12 1 (0.63%) Perforce
12 1 (0.63%) FatWire
12 1 (0.63%) CommVault
West Yorkshire
Synergize Consulting
Posted: 19 hours ago
Leeds, West Yorkshire
Harvey Nash plc
Rate: £100 - £130 per day
Posted: Yesterday
Leeds, West Yorkshire
Harvey Nash plc
Rate: £100 - £130 per day
Posted: Yesterday
West Yorkshire
Spring Technology
Rate: £10.00 per hour
Posted: Yesterday
Leeds, West Yorkshire
Square One Resources
Rate: From £400 to £450 per day
Posted: 3 days ago