The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 55 35 32
Rank change year-on-year
-20 -3
Contract jobs citing Service Management 69 101 86
As % of all contract IT jobs located in West Yorkshire 3.39% 4.81% 5.04%
As % of the Processes & Methodologies category 3.92% 5.67% 6.22%
Number of daily rates quoted 39 86 62
Median daily rate £423 £338 £250
Median daily rate % change year-on-year
+25.18% +35.00%
90% offered a daily rate of more than £323 £225 £169
10% offered a daily rate of more than £465 £475 £472
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 3 1 3
Median hourly rate £14.50 £12.50 £16.00
Median hourly rate % change year-on-year
+16.04% -21.90%
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1761 1780 1382
As % of all contract IT jobs located in West Yorkshire 86.54% 84.84% 81.01%
Number of daily rates quoted 1209 1278 949
Median daily rate £425 £360 £350
Median daily rate % change year-on-year
+18.05% +2.85%
90% offered a daily rate of more than £320 £275 £225
10% offered a daily rate of more than £550 £500 £463
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 17 30 21
Median hourly rate £14.50 £35.00 £15.25
Median hourly rate % change year-on-year
-58.57% +129.50%
90% offered a hourly rate of more than £10.20 £12.00 £10.91
10% offered a hourly rate of more than £110.00 £84.00 £38.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 28 June 2016.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -40 35 £350 +8.52% 9
Halifax +11 19 £430 +14.53%
Pudsey - 4 - -
Wakefield -2 2 £123 +8.88% 1
Bradford +10 1 £500 - 10
Huddersfield - 1 £413 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 28 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Service Management.

1 37 (38.14%) Finance
2 29 (29.90%) ITIL
3 28 (28.87%) Windows
4 25 (25.77%) Unix
5 21 (21.65%) Configuration Management
6 19 (19.59%) SDLC
6 19 (19.59%) Translating Business Requirements
7 18 (18.56%) AIX
8 17 (17.53%) Perl
8 17 (17.53%) Shell Script
8 17 (17.53%) Law
8 17 (17.53%) Banking
8 17 (17.53%) Capacity Planning
9 16 (16.49%) Data Centre
10 15 (15.46%) Service Delivery
10 15 (15.46%) ITSM
10 15 (15.46%) Project Management
10 15 (15.46%) Sarbanes-Oxley
10 15 (15.46%) Oracle
11 14 (14.43%) Agile Software Development
12 13 (13.40%) Linux
13 12 (12.37%) SQL
13 12 (12.37%) Stakeholder Management
13 12 (12.37%) VMware
14 11 (11.34%) MS Excel
14 11 (11.34%) Citrix
15 9 (9.28%) Active Directory
15 9 (9.28%) ERP
15 9 (9.28%) PRINCE2
15 9 (9.28%) Telecoms

Service Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.15%) FileNet
1 5 (5.15%) WebSphere
2 3 (3.09%) SharePoint
3 2 (2.06%) Exchange Server 2003
3 2 (2.06%) Exchange Server 2010
3 2 (2.06%) IIS
3 2 (2.06%) MS Exchange
Applications
1 11 (11.34%) MS Excel
2 7 (7.22%) MS Office
2 7 (7.22%) MS PowerPoint
2 7 (7.22%) MS Project
3 6 (6.19%) MS Visio
Business Applications
1 3 (3.09%) Oracle EBS
1 3 (3.09%) Oracle Payables
1 3 (3.09%) Oracle Receivables
2 1 (1.03%) Dynamics AX
2 1 (1.03%) Oracle Retail
2 1 (1.03%) Unit4 Business World
Cloud Services
1 4 (4.12%) SaaS
2 2 (2.06%) Office 365
3 1 (1.03%) Amazon AWS
3 1 (1.03%) IaaS
3 1 (1.03%) PaaS
Communications & Networking
1 6 (6.19%) LAN
2 4 (4.12%) H.323
2 4 (4.12%) VoIP
2 4 (4.12%) WAN
3 3 (3.09%) Intranet
4 2 (2.06%) CTI
4 2 (2.06%) Firewall
5 1 (1.03%) BIG-IP
5 1 (1.03%) DNS
5 1 (1.03%) F5 BIG-IP LTM
5 1 (1.03%) Internet
5 1 (1.03%) SAN
5 1 (1.03%) TCP/IP
Database & Business Intelligence
1 7 (7.22%) SQL Server
2 6 (6.19%) Data Warehouse
3 2 (2.06%) SQL Server 2005
3 2 (2.06%) SQL Server 2008
3 2 (2.06%) SQL Server 2012
4 1 (1.03%) Oracle Database
Development Applications
1 3 (3.09%) ClearQuest
2 2 (2.06%) ClearCase
3 1 (1.03%) SoapUI
3 1 (1.03%) Subversion
General
1 37 (38.14%) Finance
2 17 (17.53%) Banking
2 17 (17.53%) Law
3 9 (9.28%) Telecoms
4 6 (6.19%) Back Office
4 6 (6.19%) Legal
5 2 (2.06%) Games
5 2 (2.06%) Marketing
5 2 (2.06%) Publishing
6 1 (1.03%) iGaming
6 1 (1.03%) Retail
Job Titles
1 17 (17.53%) Software Manager
2 16 (16.49%) Analyst
2 16 (16.49%) Configuration Manager
2 16 (16.49%) Software Configuration Manager
3 8 (8.25%) Architect
3 8 (8.25%) Service Manager
4 7 (7.22%) Administrator
4 7 (7.22%) Consultant
4 7 (7.22%) Senior Configuration Manager
4 7 (7.22%) Senior Manager
4 7 (7.22%) Solutions Architect
4 7 (7.22%) Support Technician
4 7 (7.22%) Systems Administrator
5 6 (6.19%) Configuration and Release Manager
5 6 (6.19%) Deployment Manager
5 6 (6.19%) Release and Configuration Manager
5 6 (6.19%) Release Manager
5 6 (6.19%) Software Deployment Manager
6 5 (5.15%) Delivery Manager
6 5 (5.15%) Software Development Manager
Libraries, Frameworks & Software Standards
1 7 (7.22%) Middleware
2 6 (6.19%) Web Services
3 1 (1.03%) Oracle Fusion
3 1 (1.03%) REST
3 1 (1.03%) SOAP
Miscellaneous
1 16 (16.49%) Data Centre
2 8 (8.25%) Mainframe
2 8 (8.25%) Management Information System
3 6 (6.19%) Analytical Skills
4 3 (3.09%) CCTV
4 3 (3.09%) Driving Licence
4 3 (3.09%) Visualisation
5 2 (2.06%) CMDB
5 2 (2.06%) SCADA
6 1 (1.03%) Data Integration
6 1 (1.03%) IBM Mainframe
6 1 (1.03%) Informatics
6 1 (1.03%) IVR
6 1 (1.03%) NHS
6 1 (1.03%) Private Cloud
Operating Systems
1 28 (28.87%) Windows
2 25 (25.77%) Unix
3 18 (18.56%) AIX
4 13 (13.40%) Linux
5 7 (7.22%) Red Hat Enterprise Linux
5 7 (7.22%) Windows Server 2008
6 5 (5.15%) CentOS
6 5 (5.15%) Ubuntu
6 5 (5.15%) Windows Server 2003
7 3 (3.09%) Windows Server
8 1 (1.03%) Android
8 1 (1.03%) Apple iOS
8 1 (1.03%) Windows 7
Processes & Methodologies
1 29 (29.90%) ITIL
2 21 (21.65%) Configuration Management
3 19 (19.59%) SDLC
3 19 (19.59%) Translating Business Requirements
4 17 (17.53%) Capacity Planning
5 15 (15.46%) ITSM
5 15 (15.46%) Project Management
5 15 (15.46%) Service Delivery
6 14 (14.43%) Agile Software Development
7 12 (12.37%) Stakeholder Management
8 9 (9.28%) ERP
8 9 (9.28%) PRINCE2
9 8 (8.25%) Business Analysis
9 8 (8.25%) Change Management
10 7 (7.22%) Business Intelligence
10 7 (7.22%) Unit Testing
10 7 (7.22%) Validation
11 6 (6.19%) Integration Testing
11 6 (6.19%) Use Case
11 6 (6.19%) User Acceptance Testing
Programming Languages
1 17 (17.53%) Perl
1 17 (17.53%) Shell Script
2 12 (12.37%) SQL
3 1 (1.03%) Bourne shell
3 1 (1.03%) C#
3 1 (1.03%) Java
3 1 (1.03%) JavaScript
3 1 (1.03%) PowerShell
3 1 (1.03%) Python
Qualifications
1 4 (4.12%) ITIL Certification
1 4 (4.12%) Security Cleared
2 2 (2.06%) SC Cleared
3 1 (1.03%) MAPM
3 1 (1.03%) MCDST
3 1 (1.03%) MCP
3 1 (1.03%) Microsoft Certification
3 1 (1.03%) PMI Certification
3 1 (1.03%) PMP
Quality Assurance & Compliance
1 15 (15.46%) Sarbanes-Oxley
2 8 (8.25%) SLA
3 2 (2.06%) Disclosure Scotland
4 1 (1.03%) ISO/IEC 27001
4 1 (1.03%) QA
System Software
1 9 (9.28%) Active Directory
2 7 (7.22%) ACF2
3 6 (6.19%) RACF
3 6 (6.19%) VMware Infrastructure
4 3 (3.09%) Microsoft App-V
5 2 (2.06%) VMware ESXi
5 2 (2.06%) XenApp
5 2 (2.06%) XenDesktop
Systems Management
1 7 (7.22%) zSecure
2 4 (4.12%) Tivoli
3 1 (1.03%) Graphite
3 1 (1.03%) Opsview
3 1 (1.03%) SCCM
3 1 (1.03%) SCOM
Vendors
1 15 (15.46%) Oracle
2 12 (12.37%) VMware
3 11 (11.34%) Citrix
4 8 (8.25%) Red Hat
5 7 (7.22%) IBM
5 7 (7.22%) Microsoft
6 6 (6.19%) iManage
6 6 (6.19%) NetApp
6 6 (6.19%) Symantec
7 5 (5.15%) Splunk
8 4 (4.12%) Avaya
8 4 (4.12%) NetIQ
9 3 (3.09%) Cisco
10 2 (2.06%) Capita
10 2 (2.06%) Fortinet
10 2 (2.06%) Genesys
10 2 (2.06%) HP
10 2 (2.06%) ServiceNow
10 2 (2.06%) Veeam
11 1 (1.03%) IBM Sterling
Wakefield, West Yorkshire
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