The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 46 53 50
Rank change year-on-year
+7 -3
Contract jobs citing Service Management 55 43 58
As % of all contract IT jobs located in West Yorkshire 3.36% 2.87% 3.29%
As % of the Processes & Methodologies category 4.51% 3.64% 4.25%
Number of daily rates quoted 41 15 27
Average daily rate
Keep up to 90%
of your Daily Rate
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£250 £340 £360
Average daily rate % change year-on-year
-26.47% -5.55%
90% offered a daily rate of more than £215 £298 £256
10% offered a daily rate of more than £425 £430 £400
UK excluding London average daily rate £355 £351 £355
% change year-on-year
+1.28% -1.26%
Number of hourly rates quoted 1 3 2
Average hourly rate £16.00 £12.50 £15.93
Average hourly rate % change year-on-year
+28.00% -21.50%
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1219 1180 1364
As % of all contract IT jobs located in West Yorkshire 74.42% 78.72% 77.46%
Number of daily rates quoted 754 685 726
Average daily rate £365 £350 £350
Average daily rate % change year-on-year
+4.28% -
90% offered a daily rate of more than £250 £250 £263
10% offered a daily rate of more than £538 £456 £452
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 22 32 35
Average hourly rate £13.55 £17.50 £17.00
Average hourly rate % change year-on-year
-22.58% +2.94%
90% offered a hourly rate of more than £9.00 £14.10 £11.50
10% offered a hourly rate of more than £50.00 £45.00 £40.00
UK excluding London average hourly rate £25.00 £28.50 £27.50
% change year-on-year
-12.28% +3.63%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 22 October 2014.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +16 49 £250 -18.43% 11
Bradford -11 3 - - 3
Halifax - - - - 4
Pontefract - - - -
Wakefield - - - - 1
Wetherby - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 October 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 72 (46.45%) ITIL
2 40 (25.81%) Service Delivery
3 38 (24.52%) Workflow
4 35 (22.58%) CentOS
4 35 (22.58%) Splunk
5 33 (21.29%) Windows
5 33 (21.29%) Linux
6 32 (20.65%) Incident Management
7 23 (14.84%) Ubuntu
8 22 (14.19%) Python
9 21 (13.55%) VMware
9 21 (13.55%) Security Cleared
10 20 (12.90%) Management Information System
11 18 (11.61%) Microsoft
11 18 (11.61%) Windows Server 2008
12 17 (10.97%) SC Cleared
12 17 (10.97%) Windows Server 2003
12 17 (10.97%) MS Excel
13 16 (10.32%) Red Hat
13 16 (10.32%) Active Directory
13 16 (10.32%) Supplier Management
14 15 (9.68%) SAN
14 15 (9.68%) Windows XP
14 15 (9.68%) GAP Analysis
14 15 (9.68%) PostgreSQL
15 14 (9.03%) Project Management
16 13 (8.39%) NHS
16 13 (8.39%) Business Continuity
16 13 (8.39%) ITSM
16 13 (8.39%) Problem Management

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 October 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.23%) MS Exchange
2 4 (2.58%) SharePoint
2 4 (2.58%) Apache
3 3 (1.94%) Lync
3 3 (1.94%) Exchange Server 2010
3 3 (1.94%) nginx
3 3 (1.94%) Exchange Server 2013
3 3 (1.94%) Blackberry Enterprise Server
4 2 (1.29%) Tomcat
4 2 (1.29%) Office Communications Server
5 1 (0.65%) WebLogic
5 1 (0.65%) CMS
Applications
1 17 (10.97%) MS Excel
2 5 (3.23%) MS Office
3 4 (2.58%) MS PowerPoint
4 1 (0.65%) MS Visio
Business Applications
1 4 (2.58%) Remedy ITSM
2 1 (0.65%) Oracle Applications
Cloud Services
1 3 (1.94%) Google Apps
Communications & Networking
1 15 (9.68%) SAN
2 3 (1.94%) Unified Communications
2 3 (1.94%) S/MIME
2 3 (1.94%) Firewall
3 2 (1.29%) 2G
3 2 (1.29%) DHCP
3 2 (1.29%) VPN
3 2 (1.29%) DNS
3 2 (1.29%) 3G
3 2 (1.29%) MVNO
3 2 (1.29%) PuTTY
3 2 (1.29%) SSH
3 2 (1.29%) LTE
4 1 (0.65%) DSL
4 1 (0.65%) HTTPS
4 1 (0.65%) SSL
4 1 (0.65%) HTTP
4 1 (0.65%) TCP/IP
Database & Business Intelligence
1 15 (9.68%) PostgreSQL
2 3 (1.94%) Oracle Database
2 3 (1.94%) Oracle Database 10g
2 3 (1.94%) MySQL
2 3 (1.94%) Data Warehouse
2 3 (1.94%) SQL Server
3 1 (0.65%) Oracle Database 11g
3 1 (0.65%) Relational Database
3 1 (0.65%) Riak
3 1 (0.65%) Crystal Reports
Development Applications
1 3 (1.94%) JIRA
2 1 (0.65%) Eclipse
General
1 9 (5.81%) Telecoms
2 7 (4.52%) Finance
3 6 (3.87%) Pharmaceutical
4 2 (1.29%) Banking
5 1 (0.65%) Retail
Job Titles
1 42 (27.10%) Analyst
2 31 (20.00%) Service Manager
3 26 (16.77%) Service Analyst
4 18 (11.61%) 2nd Line Support
5 15 (9.68%) Service Management Analyst
5 15 (9.68%) Services Delivery Manager
5 15 (9.68%) Delivery Manager
6 10 (6.45%) Service Desk Analyst
7 9 (5.81%) Capacity Manager
7 9 (5.81%) Support Analyst
8 8 (5.16%) Support Engineer
8 8 (5.16%) Applications Support
9 7 (4.52%) Incident Manager
9 7 (4.52%) Incident & Problem Manager
9 7 (4.52%) Problem Manager
9 7 (4.52%) Architect
10 6 (3.87%) Linux Support
11 5 (3.23%) Transition Manager
11 5 (3.23%) IT Services Manager
11 5 (3.23%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 2 (1.29%) Hibernate
1 2 (1.29%) Web Services
2 1 (0.65%) Spring
2 1 (0.65%) RabbitMQ
2 1 (0.65%) XML
2 1 (0.65%) ASP.NET
2 1 (0.65%) .NET
Miscellaneous
1 20 (12.90%) Management Information System
2 13 (8.39%) NHS
3 10 (6.45%) Analytical Skills
4 4 (2.58%) Replication
5 3 (1.94%) Physics
5 3 (1.94%) Computer Science
6 2 (1.29%) Clustering
6 2 (1.29%) Enterprise Software
6 2 (1.29%) Statistics
7 1 (0.65%) Reference Data
7 1 (0.65%) Data Integration
7 1 (0.65%) N-Tier
Operating Systems
1 35 (22.58%) CentOS
2 33 (21.29%) Windows
2 33 (21.29%) Linux
3 23 (14.84%) Ubuntu
4 18 (11.61%) Windows Server 2008
5 17 (10.97%) Windows Server 2003
6 15 (9.68%) Windows XP
7 10 (6.45%) Windows 7
8 7 (4.52%) UNIX
9 4 (2.58%) Debian
10 2 (1.29%) Windows 2000
10 2 (1.29%) Windows NT
10 2 (1.29%) Windows Server 2012
Processes & Methodologies
1 72 (46.45%) ITIL
2 40 (25.81%) Service Delivery
3 38 (24.52%) Workflow
4 32 (20.65%) Incident Management
5 16 (10.32%) Supplier Management
6 15 (9.68%) GAP Analysis
7 14 (9.03%) Project Management
8 13 (8.39%) Business Continuity
8 13 (8.39%) ITSM
8 13 (8.39%) Problem Management
9 12 (7.74%) Capacity Management
10 11 (7.10%) Disaster Recovery
11 9 (5.81%) Release Management
12 8 (5.16%) Change Management
12 8 (5.16%) Stakeholder Management
13 7 (4.52%) Load Testing
13 7 (4.52%) ITIL V3
14 6 (3.87%) Process Improvement
15 5 (3.23%) Root Cause Analysis
16 4 (2.58%) Quality Management
Programming Languages
1 22 (14.19%) Python
2 11 (7.10%) SQL
3 3 (1.94%) Java
4 2 (1.29%) PL/SQL
4 2 (1.29%) PowerShell
4 2 (1.29%) Bash Shell
5 1 (0.65%) Shell Script
5 1 (0.65%) C#
5 1 (0.65%) Perl
Qualifications
1 21 (13.55%) Security Cleared
2 17 (10.97%) SC Cleared
3 5 (3.23%) Degree
4 4 (2.58%) ITIL Certification
5 2 (1.29%) CISSP
5 2 (1.29%) Oracle Certification
5 2 (1.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (5.16%) QA
2 5 (3.23%) SLA
3 3 (1.94%) BS25999
4 2 (1.29%) COBIT
5 1 (0.65%) Sarbanes-Oxley
System Software
1 16 (10.32%) Active Directory
2 13 (8.39%) VMware Server
3 2 (1.29%) Oracle RMAN
3 2 (1.29%) VMware ESX
3 2 (1.29%) VMware ESXi
3 2 (1.29%) VMware Infrastructure
3 2 (1.29%) vSphere
Systems Management
1 12 (7.74%) Puppet
2 11 (7.10%) Nagios
3 3 (1.94%) SCOM
3 3 (1.94%) Symantec Enterprise Vault
4 2 (1.29%) NetBackup
4 2 (1.29%) Norton AntiVirus
4 2 (1.29%) Oracle Identity Manager
5 1 (0.65%) Hyperic
5 1 (0.65%) Oracle Identity Management
Vendors
1 35 (22.58%) Splunk
2 21 (13.55%) VMware
3 18 (11.61%) Microsoft
4 16 (10.32%) Red Hat
5 9 (5.81%) Oracle
6 7 (4.52%) Citrix
7 5 (3.23%) ServiceNow
7 5 (3.23%) Symantec
8 4 (2.58%) Cisco
8 4 (2.58%) BMC
8 4 (2.58%) Remedy
9 3 (1.94%) Postini
9 3 (1.94%) Google
10 2 (1.29%) NetApp
10 2 (1.29%) HP
10 2 (1.29%) CheckPoint
11 1 (0.65%) Genesys
11 1 (0.65%) FatWire
11 1 (0.65%) Perforce
Leeds
Austin Fraser Limited
Rate: £0.00 per day + Neg
Posted: 20 days ago