The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 41 27 81
Rank change year-on-year
-14 +54
Contract jobs citing Service Management 94 99 15
As % of all contract IT jobs located in West Yorkshire 4.33% 5.84% 0.99%
As % of the Processes & Methodologies category 5.25% 7.32% 1.30%
Number of daily rates quoted 81 77 9
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £255 £315
Average daily rate % change year-on-year
+17.64% -19.04%
90% offered a daily rate of more than £240 £143 £122
10% offered a daily rate of more than £475 £391 £445
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 3 0
Average hourly rate £12.50 £16.00 -
Average hourly rate % change year-on-year
-21.90% -
UK excluding London average hourly rate £16.00 £15.00 £14.00
% change year-on-year
+6.66% +7.14%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1791 1353 1155
As % of all contract IT jobs located in West Yorkshire 82.42% 79.87% 76.59%
Number of daily rates quoted 1307 878 615
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £275 £225 £210
10% offered a daily rate of more than £510 £462 £450
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 41 24 40
Average hourly rate £32.00 £15.00 £36.00
Average hourly rate % change year-on-year
+113.33% -58.33%
90% offered a hourly rate of more than £12.00 £9.00 £16.60
10% offered a hourly rate of more than £45.00 £34.00 £45.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 31 July 2015.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -19 85 £300 +17.64% 7
Halifax - 3 £402 - 1
Bradford -3 2 £225 -43.75%
Bingley - 1 £400 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 31 July 2015, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 105 (57.07%) ITIL
2 62 (33.70%) ITSM
3 48 (26.09%) Incident Management
4 45 (24.46%) Workflow
5 42 (22.83%) CentOS
6 41 (22.28%) Ubuntu
7 38 (20.65%) Change Management
8 36 (19.57%) NHS
9 35 (19.02%) UNIX
10 31 (16.85%) Windows
10 31 (16.85%) Splunk
11 27 (14.67%) Mentoring
11 27 (14.67%) Project Management
11 27 (14.67%) Finance
12 26 (14.13%) Agile Software Development
13 25 (13.59%) Problem Management
14 24 (13.04%) Stakeholder Management
14 24 (13.04%) Configuration Management
14 24 (13.04%) Cisco
15 23 (12.50%) Coaching
16 22 (11.96%) Matrix Management
16 22 (11.96%) LDAP
16 22 (11.96%) PRINCE2
17 21 (11.41%) VMware
18 20 (10.87%) Python
19 19 (10.33%) SSL
20 18 (9.78%) ITIL Certification
20 18 (9.78%) Scrum
21 17 (9.24%) SAN
21 17 (9.24%) Firewall

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (4.89%) SharePoint
2 7 (3.80%) Apache
2 7 (3.80%) Tomcat
2 7 (3.80%) nginx
3 1 (0.54%) Exchange Server 2010
3 1 (0.54%) OpenStack
3 1 (0.54%) WebLogic
3 1 (0.54%) IIS
3 1 (0.54%) JBoss
3 1 (0.54%) MS Exchange
3 1 (0.54%) Exchange Server 2003
3 1 (0.54%) WebSphere
3 1 (0.54%) Exchange Server 2007
Applications
1 10 (5.43%) MS Office
2 7 (3.80%) MS Excel
3 1 (0.54%) MS Visio
3 1 (0.54%) Spreadsheet
3 1 (0.54%) MS Project
Business Applications
1 5 (2.72%) Remedy ITSM
2 2 (1.09%) assyst
2 2 (1.09%) Misys Midas
Cloud Services
1 8 (4.35%) Amazon AWS
2 7 (3.80%) Amazon EC2
2 7 (3.80%) Amazon S3
2 7 (3.80%) Route 53
2 7 (3.80%) Virtual Private Cloud
3 1 (0.54%) IaaS
3 1 (0.54%) Microsoft Azure
3 1 (0.54%) SaaS
Communications & Networking
1 22 (11.96%) LDAP
2 19 (10.33%) SSL
3 17 (9.24%) SAN
3 17 (9.24%) Firewall
4 9 (4.89%) Internet
5 7 (3.80%) Intrusion Detection
6 4 (2.17%) TCP/IP
6 4 (2.17%) VPN
7 3 (1.63%) Broadband
7 3 (1.63%) Wireless
8 2 (1.09%) LAN
8 2 (1.09%) NAS
8 2 (1.09%) WAN
9 1 (0.54%) Spanning Tree
9 1 (0.54%) VoIP
9 1 (0.54%) DNS
9 1 (0.54%) Intranet
9 1 (0.54%) 2G
9 1 (0.54%) 3G
9 1 (0.54%) MPLS
Database & Business Intelligence
1 13 (7.07%) Relational Database
2 12 (6.52%) RDBMS
3 7 (3.80%) MySQL
3 7 (3.80%) SimpleDB
3 7 (3.80%) MongoDB
3 7 (3.80%) NoSQL
3 7 (3.80%) Redis
3 7 (3.80%) Couchbase
3 7 (3.80%) Amazon RDS
4 6 (3.26%) SQL Server
5 3 (1.63%) SQL Server 2000
5 3 (1.63%) SQL Server Reporting Services
5 3 (1.63%) SQL Server 2005
5 3 (1.63%) SQL Server Integration Services
5 3 (1.63%) SQL Server Analysis Services
6 2 (1.09%) SQL Server 2008
6 2 (1.09%) SQL Server 2012
7 1 (0.54%) DB2
7 1 (0.54%) Data Warehouse
7 1 (0.54%) Oracle Database 12c
Development Applications
1 11 (5.98%) Git (software)
2 4 (2.17%) Eclipse
3 1 (0.54%) Subversion
3 1 (0.54%) ClearCase
General
1 27 (14.67%) Finance
2 14 (7.61%) Telecoms
3 2 (1.09%) Legal
3 2 (1.09%) Publishing
3 2 (1.09%) Banking
3 2 (1.09%) Retail
4 1 (0.54%) Retail Banking
4 1 (0.54%) Marketing
4 1 (0.54%) Financial Institution
4 1 (0.54%) Law
Job Titles
1 23 (12.50%) Delivery Manager
2 21 (11.41%) Analyst
3 17 (9.24%) Service Manager
4 15 (8.15%) Technical Support
5 13 (7.07%) 2nd Line Support
6 12 (6.52%) Service Analyst
7 10 (5.43%) Incident Manager
8 8 (4.35%) IT Services Manager
8 8 (4.35%) Architect
9 7 (3.80%) Software Engineer
9 7 (3.80%) Cloud Software Engineer
9 7 (3.80%) Cloud Engineer
10 6 (3.26%) IT Support
10 6 (3.26%) Technical Architect
10 6 (3.26%) Problem Manager
10 6 (3.26%) Services Delivery Manager
11 5 (2.72%) Service Management Analyst
11 5 (2.72%) Project Manager
11 5 (2.72%) Support Analyst
11 5 (2.72%) Support Engineer
Libraries, Frameworks & Software Standards
1 9 (4.89%) Web Services
2 7 (3.80%) POSIX
3 5 (2.72%) XML
3 5 (2.72%) XSD
4 4 (2.17%) XSLT
5 2 (1.09%) J2EE
5 2 (1.09%) Middleware
6 1 (0.54%) Hibernate
6 1 (0.54%) WSDL
6 1 (0.54%) .NET
6 1 (0.54%) EJB
6 1 (0.54%) JSP
6 1 (0.54%) Servlets
6 1 (0.54%) Struts
6 1 (0.54%) JMS
Miscellaneous
1 36 (19.57%) NHS
2 15 (8.15%) Smartcard
3 10 (5.43%) Management Information System
4 7 (3.80%) Data Centre
5 5 (2.72%) CMDB
6 4 (2.17%) Performance Metrics
7 3 (1.63%) Graphic Design
7 3 (1.63%) Analytical Skills
7 3 (1.63%) Fat Client
7 3 (1.63%) Smart Meter
7 3 (1.63%) Replication
7 3 (1.63%) Thin Client
8 2 (1.09%) Statistics
9 1 (0.54%) PMI
9 1 (0.54%) VUI
9 1 (0.54%) IBM Mainframe
9 1 (0.54%) Reference Data
9 1 (0.54%) Data Integration
9 1 (0.54%) Mainframe
9 1 (0.54%) IVR
Operating Systems
1 42 (22.83%) CentOS
2 41 (22.28%) Ubuntu
3 35 (19.02%) UNIX
4 31 (16.85%) Windows
5 17 (9.24%) Linux
6 8 (4.35%) Windows Server 2003
7 7 (3.80%) Windows Server 2008
8 6 (3.26%) Windows 7
8 6 (3.26%) Windows XP
9 3 (1.63%) Windows 2000 Server
10 2 (1.09%) Windows Server 2012
11 1 (0.54%) Apple iOS
11 1 (0.54%) Solaris
11 1 (0.54%) Debian
11 1 (0.54%) Android
Processes & Methodologies
1 105 (57.07%) ITIL
2 62 (33.70%) ITSM
3 48 (26.09%) Incident Management
4 45 (24.46%) Workflow
5 38 (20.65%) Change Management
6 27 (14.67%) Project Management
6 27 (14.67%) Mentoring
7 26 (14.13%) Agile Software Development
8 25 (13.59%) Problem Management
9 24 (13.04%) Stakeholder Management
9 24 (13.04%) Configuration Management
10 23 (12.50%) Coaching
11 22 (11.96%) PRINCE2
11 22 (11.96%) Matrix Management
12 18 (9.78%) Scrum
13 17 (9.24%) Service Delivery
14 16 (8.70%) Software Delivery
15 14 (7.61%) Business Analysis
16 12 (6.52%) Release Management
17 11 (5.98%) Performance Management
Programming Languages
1 20 (10.87%) Python
2 11 (5.98%) SQL
3 6 (3.26%) Bash Shell
4 5 (2.72%) Java
5 4 (2.17%) Ruby
6 3 (1.63%) PowerShell
6 3 (1.63%) C
6 3 (1.63%) T-SQL
7 1 (0.54%) JavaScript
Qualifications
1 18 (9.78%) ITIL Certification
2 7 (3.80%) Security Cleared
3 4 (2.17%) Microsoft Certification
4 2 (1.09%) MCSE
4 2 (1.09%) MCSA
4 2 (1.09%) SC Cleared
4 2 (1.09%) VMware Certified Professional (VCP)
4 2 (1.09%) MCDST
5 1 (0.54%) Degree
5 1 (0.54%) CCNA
5 1 (0.54%) CISSP
5 1 (0.54%) Cisco Certification
5 1 (0.54%) MCP
5 1 (0.54%) PMI Certification
5 1 (0.54%) MOS
Quality Assurance & Compliance
1 16 (8.70%) SLA
2 11 (5.98%) QA
3 1 (0.54%) Data Quality
3 1 (0.54%) Sarbanes-Oxley
System Software
1 14 (7.61%) VMware Server
2 8 (4.35%) VMware Infrastructure
3 5 (2.72%) Hyper-V
3 5 (2.72%) Active Directory
4 3 (1.63%) Tivoli Directory Server
5 1 (0.54%) Firmware
5 1 (0.54%) Microsoft App-V
Systems Management
1 7 (3.80%) Puppet
1 7 (3.80%) Opscode Chef
1 7 (3.80%) HAProxy
1 7 (3.80%) Ansible
1 7 (3.80%) Salt
2 3 (1.63%) OpenView
3 2 (1.09%) SCCM
4 1 (0.54%) Oracle Enterprise Manager
4 1 (0.54%) Nagios
4 1 (0.54%) Oracle ZFS
Vendors
1 31 (16.85%) Splunk
2 24 (13.04%) Cisco
3 21 (11.41%) VMware
4 16 (8.70%) Microsoft
5 12 (6.52%) Oracle
6 7 (3.80%) Remedy
6 7 (3.80%) hybris
7 5 (2.72%) HP
7 5 (2.72%) Citrix
7 5 (2.72%) BMC
8 4 (2.17%) LANDesk
8 4 (2.17%) Adobe
9 3 (1.63%) Juniper
9 3 (1.63%) ServiceNow
10 2 (1.09%) IBM
11 1 (0.54%) Chordiant
11 1 (0.54%) SolarWinds
11 1 (0.54%) Google
11 1 (0.54%) NetApp
11 1 (0.54%) Red Hat