The first table below looks at the demand for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 22 82 80
Rank change year-on-year
+60 -2
Contract jobs citing Service Management 101 15 32
As % of all contract IT jobs located in West Yorkshire 5.96% 0.99% 1.72%
As % of the Processes & Methodologies category 7.67% 1.32% 2.35%
Number of daily rates quoted 79 8 12
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£253 £358 £310
Average daily rate % change year-on-year
-29.37% +15.32%
90% offered a daily rate of more than £148 £243 £201
10% offered a daily rate of more than £389 £445 £486
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 3 0 3
Average hourly rate £16.00 - £13.00
90% offered a hourly rate of more than £15.20 - £12.60
10% offered a hourly rate of more than £17.20 - £26.60
UK excluding London average hourly rate £15.00 £13.68 £16.00
% change year-on-year
+9.68% -14.53%
Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1317 1139 1363
As % of all contract IT jobs located in West Yorkshire 77.65% 75.13% 73.08%
Number of daily rates quoted 856 608 772
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £470 £450 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 24 40 35
Average hourly rate £14.25 £36.00 £17.50
Average hourly rate % change year-on-year
-60.41% +105.71%
90% offered a hourly rate of more than £9.00 £14.10 £12.10
10% offered a hourly rate of more than £30.00 £45.00 £56.00
UK excluding London average hourly rate £26.00 £31.00 £31.00
% change year-on-year
-16.12% -
Service Management
Yorkshire

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 31 July 2014.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +50 93 £250 -20.00% 11
Bradford - 1 £400 - 2
Halifax - - - -
Pontefract - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 31 July 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 84 (54.19%) ITIL
2 35 (22.58%) Windows
3 34 (21.94%) Service Delivery
4 29 (18.71%) Splunk
5 28 (18.06%) Workflow
5 28 (18.06%) Python
6 27 (17.42%) Project Management
7 25 (16.13%) Management Information System
7 25 (16.13%) CentOS
7 25 (16.13%) Incident Management
8 24 (15.48%) Ubuntu
9 23 (14.84%) MS Excel
10 21 (13.55%) Microsoft
10 21 (13.55%) Supplier Management
11 19 (12.26%) Windows Server 2008
12 17 (10.97%) Release Management
13 16 (10.32%) SAN
13 16 (10.32%) NHS
13 16 (10.32%) Finance
13 16 (10.32%) VMware
13 16 (10.32%) Change Management
14 15 (9.68%) Windows XP
15 14 (9.03%) Windows Server 2003
15 14 (9.03%) Stakeholder Management
16 13 (8.39%) VMware Server
16 13 (8.39%) Windows 7
16 13 (8.39%) Active Directory
16 13 (8.39%) Linux
16 13 (8.39%) MS Office
17 12 (7.74%) Telecoms

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 31 July 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.81%) nginx
2 6 (3.87%) Apache
3 3 (1.94%) Tomcat
3 3 (1.94%) SharePoint
3 3 (1.94%) MS Exchange
3 3 (1.94%) WebLogic
4 2 (1.29%) IBM Notes
4 2 (1.29%) CMS
4 2 (1.29%) Office Communications Server
5 1 (0.65%) WebSphere Application Server
5 1 (0.65%) SharePoint 2010
5 1 (0.65%) Lync
5 1 (0.65%) Exchange Server 2010
5 1 (0.65%) Exchange Server 2013
5 1 (0.65%) SharePoint Server
5 1 (0.65%) WebSphere
5 1 (0.65%) Blackberry Enterprise Server
Applications
1 23 (14.84%) MS Excel
2 13 (8.39%) MS Office
3 2 (1.29%) MS PowerPoint
4 1 (0.65%) MS Visio
Business Applications
1 6 (3.87%) Remedy ITSM
Cloud Services
1 1 (0.65%) Google Apps
Communications & Networking
1 16 (10.32%) SAN
2 5 (3.23%) Firewall
3 3 (1.94%) DSL
4 2 (1.29%) 2G
4 2 (1.29%) LTE
4 2 (1.29%) 3G
4 2 (1.29%) DHCP
4 2 (1.29%) HTTP
4 2 (1.29%) VPN
4 2 (1.29%) DNS
5 1 (0.65%) HTTPS
5 1 (0.65%) SSL
5 1 (0.65%) S/MIME
5 1 (0.65%) TCP/IP
5 1 (0.65%) Unified Communications
5 1 (0.65%) MVNO
5 1 (0.65%) PuTTY
5 1 (0.65%) SSH
Database & Business Intelligence
1 5 (3.23%) Riak
2 4 (2.58%) MySQL
2 4 (2.58%) Redis
3 3 (1.94%) Data Warehouse
4 2 (1.29%) SQL Server
5 1 (0.65%) Crystal Reports
5 1 (0.65%) Oracle Database
5 1 (0.65%) Oracle Database 10g
5 1 (0.65%) Oracle Database 11g
5 1 (0.65%) SQL Server 2008
Development Applications
1 4 (2.58%) JIRA
2 2 (1.29%) Eclipse
General
1 16 (10.32%) Finance
2 12 (7.74%) Telecoms
3 9 (5.81%) Pharmaceutical
4 5 (3.23%) Banking
5 2 (1.29%) Retail
5 2 (1.29%) Advertising
6 1 (0.65%) Publishing
6 1 (0.65%) Games
Job Titles
1 39 (25.16%) Analyst
2 37 (23.87%) Service Manager
3 25 (16.13%) Service Analyst
4 16 (10.32%) Services Delivery Manager
4 16 (10.32%) Delivery Manager
5 15 (9.68%) 2nd Line Support
6 14 (9.03%) Service Management Analyst
7 13 (8.39%) Architect
8 10 (6.45%) Service Desk Analyst
9 9 (5.81%) Applications Support
10 8 (5.16%) Technical Architect
11 7 (4.52%) Transition Manager
11 7 (4.52%) Service Transition Manager
12 6 (3.87%) Support Analyst
12 6 (3.87%) Support Engineer
13 5 (3.23%) Technical Support
13 5 (3.23%) Solutions Architect
13 5 (3.23%) Release Manager
13 5 (3.23%) Applications Support Analyst
13 5 (3.23%) Performance Manager
Libraries, Frameworks & Software Standards
1 5 (3.23%) RabbitMQ
2 4 (2.58%) .NET
3 3 (1.94%) Web Services
3 3 (1.94%) Hibernate
4 2 (1.29%) Spring
5 1 (0.65%) XML
5 1 (0.65%) SOAP
Miscellaneous
1 25 (16.13%) Management Information System
2 16 (10.32%) NHS
3 5 (3.23%) Statistics
3 5 (3.23%) Computer Science
4 4 (2.58%) Physics
5 3 (1.94%) Reference Data
5 3 (1.94%) Data Integration
6 2 (1.29%) Enterprise Software
6 2 (1.29%) Replication
6 2 (1.29%) Blackberry
6 2 (1.29%) N-Tier
7 1 (0.65%) Client/Server
Operating Systems
1 35 (22.58%) Windows
2 25 (16.13%) CentOS
3 24 (15.48%) Ubuntu
4 19 (12.26%) Windows Server 2008
5 15 (9.68%) Windows XP
6 14 (9.03%) Windows Server 2003
7 13 (8.39%) Linux
7 13 (8.39%) Windows 7
8 9 (5.81%) UNIX
9 3 (1.94%) Windows Server 2012
9 3 (1.94%) Debian
10 2 (1.29%) Windows 2000
10 2 (1.29%) Windows NT
Processes & Methodologies
1 84 (54.19%) ITIL
2 34 (21.94%) Service Delivery
3 28 (18.06%) Workflow
4 27 (17.42%) Project Management
5 25 (16.13%) Incident Management
6 21 (13.55%) Supplier Management
7 17 (10.97%) Release Management
8 16 (10.32%) Change Management
9 14 (9.03%) Stakeholder Management
10 12 (7.74%) ITSM
10 12 (7.74%) Problem Management
11 11 (7.10%) Business Continuity
12 10 (6.45%) Disaster Recovery
12 10 (6.45%) PRINCE2
13 8 (5.16%) GAP Analysis
13 8 (5.16%) Risk Management
14 7 (4.52%) Capacity Management
15 6 (3.87%) Process Improvement
15 6 (3.87%) ITIL V3
15 6 (3.87%) QMS
Programming Languages
1 28 (18.06%) Python
2 4 (2.58%) Java
2 4 (2.58%) SQL
3 2 (1.29%) Perl
3 2 (1.29%) PowerShell
3 2 (1.29%) Bash Shell
4 1 (0.65%) Shell Script
4 1 (0.65%) C
Qualifications
1 8 (5.16%) Security Cleared
2 6 (3.87%) Degree
3 5 (3.23%) SC Cleared
4 4 (2.58%) ITIL Foundation Certificate
5 3 (1.94%) ITIL Certification
5 3 (1.94%) ISEB
5 3 (1.94%) CISSP
6 2 (1.29%) MCSE
6 2 (1.29%) Microsoft Certification
7 1 (0.65%) APMP
7 1 (0.65%) ISTQB Foundation Certification
7 1 (0.65%) CCNA
7 1 (0.65%) Cisco Certification
7 1 (0.65%) ISEB Practitioner
7 1 (0.65%) MCITP
7 1 (0.65%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (6.45%) SLA
2 8 (5.16%) QA
3 3 (1.94%) BS25999
3 3 (1.94%) COBIT
4 2 (1.29%) Sarbanes-Oxley
5 1 (0.65%) ISO/IEC 27001
System Software
1 13 (8.39%) VMware Server
1 13 (8.39%) Active Directory
2 2 (1.29%) VMware ESX
2 2 (1.29%) VMware Infrastructure
2 2 (1.29%) vSphere
2 2 (1.29%) VMware ESXi
Systems Management
1 8 (5.16%) Puppet
2 2 (1.29%) Oracle Identity Manager
2 2 (1.29%) Norton AntiVirus
2 2 (1.29%) NetBackup
2 2 (1.29%) Hyperic
3 1 (0.65%) SCOM
3 1 (0.65%) Cacti
3 1 (0.65%) Oracle Identity Management
3 1 (0.65%) HP SiteScope
3 1 (0.65%) Symantec Enterprise Vault
Vendors
1 29 (18.71%) Splunk
2 21 (13.55%) Microsoft
3 16 (10.32%) VMware
4 10 (6.45%) Remedy
5 8 (5.16%) Cisco
6 6 (3.87%) BMC
6 6 (3.87%) Oracle
7 4 (2.58%) Citrix
8 3 (1.94%) Business Objects
8 3 (1.94%) HP
8 3 (1.94%) Red Hat
8 3 (1.94%) Symantec
8 3 (1.94%) FatWire
8 3 (1.94%) ServiceNow
9 2 (1.29%) CheckPoint
9 2 (1.29%) Perforce
9 2 (1.29%) NetApp
9 2 (1.29%) Lotus
10 1 (0.65%) Google
10 1 (0.65%) Postini
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