The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Management
Yorkshire / West Yorkshire
Rank 69 86 30
Rank change year-on-year
+17 -56
Contract jobs citing Service Management 31 27 84
As % of all contract IT jobs located in West Yorkshire 2.13% 1.42% 4.87%
As % of the Processes & Methodologies category 2.53% 1.72% 5.76%
Number of daily rates quoted 16 19 64
Median daily rate £425 £438 £388
Median daily rate % change year-on-year
-2.85% +12.90%
90% offered a daily rate of more than £388 £229 £220
10% offered a daily rate of more than £445 £575 £550
UK excluding London median daily rate £405 £395 £375
% change year-on-year
+2.53% +5.33%
Number of hourly rates quoted 5 1 4
Median hourly rate £13.50 £14.50 £16.72
Median hourly rate % change year-on-year
-6.89% -13.27%
90% offered a hourly rate of more than £8.82 £14.50 £14.29
10% offered a hourly rate of more than £21.79 £14.50 £17.27
UK excluding London median hourly rate £13.75 £13.75 £16.25
% change year-on-year
- -15.38%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1223 1566 1459
As % of all contract IT jobs located in West Yorkshire 83.94% 82.29% 84.63%
Number of daily rates quoted 805 1081 991
Median daily rate £410 £400 £388
Median daily rate % change year-on-year
+2.50% +3.22%
90% offered a daily rate of more than £300 £300 £268
10% offered a daily rate of more than £550 £550 £510
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+1.87% +0.29%
Number of hourly rates quoted 24 36 35
Median hourly rate £13.50 £17.25 £18.00
Median hourly rate % change year-on-year
-21.73% -4.16%
90% offered a hourly rate of more than £8.82 £12.07 £11.44
10% offered a hourly rate of more than £27.31 £21.00 £36.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Hourly Rate Histogram in West Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 27 February 2017.

Service Management Hourly Rate Histogram in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -2 17 £410 -11.82% 5
Halifax +9 6 £433 - 1
Bradford - 5 £375 - 3
Brighouse - 2 - -
Castleford - 1 £413 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 27 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Service Management.

1 37 (55.22%) ITIL
2 26 (38.81%) Finance
3 17 (25.37%) Service Delivery
4 16 (23.88%) ITSM
5 13 (19.40%) Windows
5 13 (19.40%) Microsoft
6 10 (14.93%) Change Management
6 10 (14.93%) Banking
7 9 (13.43%) ITIL V3
7 9 (13.43%) Mainframe
7 9 (13.43%) Data Centre
8 8 (11.94%) Unix
9 7 (10.45%) MS Office
9 7 (10.45%) SLA
9 7 (10.45%) Agile Software Development
9 7 (10.45%) Project Management
9 7 (10.45%) Continuous Improvement
10 6 (8.96%) Capacity Planning
10 6 (8.96%) DevOps
10 6 (8.96%) Active Directory
10 6 (8.96%) Tivoli
10 6 (8.96%) Configuration Management
10 6 (8.96%) Web Services
10 6 (8.96%) MS Excel
10 6 (8.96%) Translating Business Requirements
11 5 (7.46%) Time Sharing Option
11 5 (7.46%) Service Design
11 5 (7.46%) Customer Requirements
11 5 (7.46%) FTP
11 5 (7.46%) DNS

Service Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.99%) Confluence
2 1 (1.49%) Skype for Business
Applications
1 7 (10.45%) MS Office
2 6 (8.96%) MS Excel
Cloud Services
1 5 (7.46%) SaaS
2 3 (4.48%) Azure Active Directory
2 3 (4.48%) IaaS
2 3 (4.48%) Microsoft Azure
2 3 (4.48%) PaaS
3 2 (2.99%) Office 365
4 1 (1.49%) Cloud Computing
4 1 (1.49%) GitHub
Communications & Networking
1 5 (7.46%) DNS
1 5 (7.46%) FTP
2 3 (4.48%) VoIP
3 2 (2.99%) LAN
3 2 (2.99%) SMS
3 2 (2.99%) WAN
4 1 (1.49%) BGP
4 1 (1.49%) CTI
4 1 (1.49%) DHCP
4 1 (1.49%) DPNSS
4 1 (1.49%) EIGRP
4 1 (1.49%) Intranet
4 1 (1.49%) IPv4
4 1 (1.49%) ISDN
4 1 (1.49%) MGCP
4 1 (1.49%) MPLS
4 1 (1.49%) OSPF
4 1 (1.49%) PBX
4 1 (1.49%) SSL
4 1 (1.49%) VPN
Database & Business Intelligence
1 2 (2.99%) Big Data
Development Applications
1 3 (4.48%) Jenkins
2 2 (2.99%) ClearCase
2 2 (2.99%) FitNesse
2 2 (2.99%) Git (software)
2 2 (2.99%) JIRA
2 2 (2.99%) JUnit
2 2 (2.99%) NUnit
2 2 (2.99%) Selenium
2 2 (2.99%) Subversion
3 1 (1.49%) Cucumber
3 1 (1.49%) Hudson
General
1 26 (38.81%) Finance
2 10 (14.93%) Banking
3 5 (7.46%) Telecoms
4 4 (5.97%) Law
5 2 (2.99%) Games
6 1 (1.49%) Back Office
6 1 (1.49%) Financial Institution
Job Titles
1 18 (26.87%) Analyst
2 10 (14.93%) Service Analyst
3 9 (13.43%) Service Manager
4 6 (8.96%) Developer
4 6 (8.96%) Service Desk Analyst
5 5 (7.46%) Architect
5 5 (7.46%) Monitoring Analyst
5 5 (7.46%) Technical Specialist
6 4 (5.97%) Delivery Manager
6 4 (5.97%) Services Delivery Manager
7 3 (4.48%) Mainframe Specialist
8 2 (2.99%) Asset Management Analyst
8 2 (2.99%) Change Analyst
8 2 (2.99%) Configuration Analyst
8 2 (2.99%) DevOps Engineer
8 2 (2.99%) Field Support Technician
8 2 (2.99%) Infrastructure Architect
8 2 (2.99%) Infrastructure Specialist
8 2 (2.99%) Telecoms Engineer
8 2 (2.99%) Tivoli Analyst
Libraries, Frameworks & Software Standards
1 6 (8.96%) Web Services
2 5 (7.46%) ISPF
3 3 (4.48%) Middleware
4 2 (2.99%) Apache CXF
4 2 (2.99%) REST
4 2 (2.99%) RESTful
4 2 (2.99%) SOAP
5 1 (1.49%) CCXML
5 1 (1.49%) RFC 2833
5 1 (1.49%) VXML
Miscellaneous
1 9 (13.43%) Data Centre
1 9 (13.43%) Mainframe
2 5 (7.46%) iSeries
2 5 (7.46%) Tandem
3 4 (5.97%) NHS
4 3 (4.48%) Hybrid Cloud
5 2 (2.99%) Analytical Skills
5 2 (2.99%) CCTV
5 2 (2.99%) CMDB
5 2 (2.99%) Driving Licence
5 2 (2.99%) User Experience
5 2 (2.99%) Virtual Team
6 1 (1.49%) IVR
6 1 (1.49%) Mobile App
6 1 (1.49%) PACS
Operating Systems
1 13 (19.40%) Windows
2 8 (11.94%) Unix
3 3 (4.48%) Android
3 3 (4.48%) Apple iOS
3 3 (4.48%) zOS
4 2 (2.99%) AIX
4 2 (2.99%) Windows 2000
4 2 (2.99%) Windows 7
4 2 (2.99%) Windows NT
4 2 (2.99%) Windows Server
4 2 (2.99%) Windows XP
5 1 (1.49%) CentOS
5 1 (1.49%) Linux
5 1 (1.49%) Mac OS
5 1 (1.49%) Ubuntu
5 1 (1.49%) Windows Server 2012
Processes & Methodologies
1 37 (55.22%) ITIL
2 17 (25.37%) Service Delivery
3 16 (23.88%) ITSM
4 10 (14.93%) Change Management
5 9 (13.43%) ITIL V3
6 7 (10.45%) Agile Software Development
6 7 (10.45%) Continuous Improvement
6 7 (10.45%) Project Management
7 6 (8.96%) Capacity Planning
7 6 (8.96%) Configuration Management
7 6 (8.96%) DevOps
7 6 (8.96%) Translating Business Requirements
8 5 (7.46%) Customer Requirements
8 5 (7.46%) Incident Management
8 5 (7.46%) Problem Management
8 5 (7.46%) Service Design
9 4 (5.97%) Asset Management
9 4 (5.97%) Business Analysis
9 4 (5.97%) Data Analysis
9 4 (5.97%) TOGAF
Programming Languages
1 5 (7.46%) JCL
2 4 (5.97%) Java
3 3 (4.48%) Perl
3 3 (4.48%) Shell Script
4 2 (2.99%) Apple Swift
4 2 (2.99%) Objective-C
5 1 (1.49%) ABAP
5 1 (1.49%) Python
Qualifications
1 3 (4.48%) Degree
1 3 (4.48%) Security Cleared
2 2 (2.99%) CCNA
2 2 (2.99%) CCNP
2 2 (2.99%) Cisco Certification
2 2 (2.99%) ISEB
2 2 (2.99%) ITIL Certification
2 2 (2.99%) SC Cleared
3 1 (1.49%) CCIE
3 1 (1.49%) CTC Cleared
3 1 (1.49%) JNCIA
3 1 (1.49%) MCDST
3 1 (1.49%) MCP
3 1 (1.49%) Microsoft Certification
Quality Assurance & Compliance
1 7 (10.45%) SLA
2 3 (4.48%) QA
3 2 (2.99%) Sarbanes-Oxley
System Software
1 6 (8.96%) Active Directory
2 5 (7.46%) Time Sharing Option
3 4 (5.97%) ACF2
3 4 (5.97%) RACF
4 3 (4.48%) VMware Infrastructure
Systems Management
1 6 (8.96%) Tivoli
2 4 (5.97%) zSecure
3 2 (2.99%) SCCM
4 1 (1.49%) Cisco CUCM
4 1 (1.49%) Cisco UCCE
4 1 (1.49%) Graphite
4 1 (1.49%) OpenView
4 1 (1.49%) Opsview
Vendors
1 13 (19.40%) Microsoft
2 5 (7.46%) IBM
3 3 (4.48%) Axway
3 3 (4.48%) Cisco
3 3 (4.48%) Dell
3 3 (4.48%) IBM Sterling
3 3 (4.48%) NetIQ
3 3 (4.48%) ServiceNow
3 3 (4.48%) VMware
4 2 (2.99%) Oracle
5 1 (1.49%) Apple
5 1 (1.49%) Avaya
5 1 (1.49%) BMC
5 1 (1.49%) CheckPoint
5 1 (1.49%) Extreme Networks
5 1 (1.49%) F5
5 1 (1.49%) HP
5 1 (1.49%) Juniper
5 1 (1.49%) SAP
5 1 (1.49%) Splunk
Bradford
Provident Financial Management Services
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