The first table below looks at the demand for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 20 80 77
Rank change year-on-year
+60 -3
Contract jobs citing Service Management 100 17 31
As % of all contract IT jobs located in West Yorkshire 6.08% 1.11% 1.65%
As % of the Processes & Methodologies category 7.86% 1.50% 2.24%
Number of daily rates quoted 76 9 12
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£255 £400 £310
Average daily rate % change year-on-year
-36.25% +29.03%
90% offered a daily rate of more than £150 £122 £201
10% offered a daily rate of more than £393 £451 £486
UK excluding London average daily rate £350 £350 £356
% change year-on-year
- -1.75%
Number of hourly rates quoted 3 0 3
Average hourly rate £16.00 - £13.00
90% offered a hourly rate of more than £15.20 - £12.60
10% offered a hourly rate of more than £17.20 - £26.60
UK excluding London average hourly rate £14.38 £15.50 £16.00
% change year-on-year
-7.25% -3.12%
Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1273 1136 1384
As % of all contract IT jobs located in West Yorkshire 77.34% 73.96% 73.54%
Number of daily rates quoted 840 609 786
Average daily rate £350 £320 £338
Average daily rate % change year-on-year
+9.37% -5.18%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 21 36 34
Average hourly rate £13.50 £31.00 £15.50
Average hourly rate % change year-on-year
-56.45% +100.00%
90% offered a hourly rate of more than £9.00 £11.87 £12.00
10% offered a hourly rate of more than £30.00 £45.00 £62.50
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
Service Management
Yorkshire

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 22 July 2014.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +56 92 £255 -16.80% 21
Bradford - 1 £400 - 1
Huddersfield - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 22 July 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 86 (55.13%) ITIL
2 35 (22.44%) Windows
3 34 (21.79%) Service Delivery
4 29 (18.59%) Project Management
4 29 (18.59%) Splunk
5 28 (17.95%) Python
6 26 (16.67%) Management Information System
6 26 (16.67%) Workflow
7 24 (15.38%) MS Excel
7 24 (15.38%) Microsoft
7 24 (15.38%) CentOS
7 24 (15.38%) Incident Management
8 23 (14.74%) Ubuntu
9 21 (13.46%) Supplier Management
10 19 (12.18%) Release Management
10 19 (12.18%) Windows Server 2008
11 16 (10.26%) SAN
11 16 (10.26%) NHS
11 16 (10.26%) MS Office
11 16 (10.26%) Finance
11 16 (10.26%) Change Management
11 16 (10.26%) VMware
12 15 (9.62%) Windows XP
13 14 (8.97%) Windows Server 2003
13 14 (8.97%) Stakeholder Management
13 14 (8.97%) ITSM
14 13 (8.33%) VMware Server
14 13 (8.33%) Windows 7
14 13 (8.33%) Active Directory
15 12 (7.69%) Telecoms

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 22 July 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.77%) nginx
2 6 (3.85%) Apache
3 5 (3.21%) SharePoint
4 3 (1.92%) SharePoint Server
4 3 (1.92%) SharePoint 2010
4 3 (1.92%) WebLogic
4 3 (1.92%) Tomcat
4 3 (1.92%) MS Exchange
5 2 (1.28%) CMS
5 2 (1.28%) IBM Notes
5 2 (1.28%) Office Communications Server
6 1 (0.64%) WebSphere
6 1 (0.64%) Lync
6 1 (0.64%) Exchange Server 2010
6 1 (0.64%) Exchange Server 2013
6 1 (0.64%) WebSphere Application Server
6 1 (0.64%) Blackberry Enterprise Server
Applications
1 24 (15.38%) MS Excel
2 16 (10.26%) MS Office
3 2 (1.28%) MS PowerPoint
4 1 (0.64%) InfoPath
4 1 (0.64%) MS Visio
Business Applications
1 6 (3.85%) Remedy ITSM
Cloud Services
1 1 (0.64%) Google Apps
Communications & Networking
1 16 (10.26%) SAN
2 5 (3.21%) Firewall
3 4 (2.56%) DSL
4 2 (1.28%) 2G
4 2 (1.28%) VPN
4 2 (1.28%) DNS
4 2 (1.28%) DHCP
4 2 (1.28%) HTTP
4 2 (1.28%) 3G
4 2 (1.28%) LTE
5 1 (0.64%) SSH
5 1 (0.64%) Unified Communications
5 1 (0.64%) MVNO
5 1 (0.64%) TCP/IP
5 1 (0.64%) HTTPS
5 1 (0.64%) SSL
5 1 (0.64%) S/MIME
5 1 (0.64%) PuTTY
Database & Business Intelligence
1 5 (3.21%) Riak
2 4 (2.56%) MySQL
2 4 (2.56%) SQL Server
2 4 (2.56%) Redis
3 3 (1.92%) SQL Server 2008
3 3 (1.92%) Data Warehouse
4 1 (0.64%) Oracle Database 11g
4 1 (0.64%) Oracle Database
4 1 (0.64%) Crystal Reports
4 1 (0.64%) Oracle Database 10g
Development Applications
1 4 (2.56%) JIRA
2 2 (1.28%) Eclipse
General
1 16 (10.26%) Finance
2 12 (7.69%) Telecoms
3 9 (5.77%) Pharmaceutical
4 5 (3.21%) Banking
5 3 (1.92%) Publishing
6 2 (1.28%) Advertising
6 2 (1.28%) Retail
7 1 (0.64%) Games
Job Titles
1 39 (25.00%) Analyst
2 37 (23.72%) Service Manager
3 25 (16.03%) Service Analyst
4 16 (10.26%) Delivery Manager
4 16 (10.26%) Services Delivery Manager
5 14 (8.97%) 2nd Line Support
5 14 (8.97%) Service Management Analyst
6 13 (8.33%) Architect
7 10 (6.41%) Service Desk Analyst
8 9 (5.77%) Applications Support
9 8 (5.13%) Technical Architect
10 7 (4.49%) Transition Manager
10 7 (4.49%) Service Transition Manager
10 7 (4.49%) Support Analyst
11 6 (3.85%) Technical Support
12 5 (3.21%) Applications Support Analyst
12 5 (3.21%) Change Analyst
12 5 (3.21%) Performance Manager
12 5 (3.21%) Solutions Architect
12 5 (3.21%) Support Engineer
Libraries, Frameworks & Software Standards
1 6 (3.85%) .NET
2 5 (3.21%) RabbitMQ
2 5 (3.21%) Web Services
3 3 (1.92%) Hibernate
4 2 (1.28%) Spring
5 1 (0.64%) XML
5 1 (0.64%) ASP.NET
5 1 (0.64%) SOAP
Miscellaneous
1 26 (16.67%) Management Information System
2 16 (10.26%) NHS
3 6 (3.85%) Statistics
4 5 (3.21%) Computer Science
5 4 (2.56%) Physics
6 3 (1.92%) Reference Data
6 3 (1.92%) Data Integration
6 3 (1.92%) Client/Server
7 2 (1.28%) Replication
7 2 (1.28%) Blackberry
7 2 (1.28%) N-Tier
7 2 (1.28%) Enterprise Software
Operating Systems
1 35 (22.44%) Windows
2 24 (15.38%) CentOS
3 23 (14.74%) Ubuntu
4 19 (12.18%) Windows Server 2008
5 15 (9.62%) Windows XP
6 14 (8.97%) Windows Server 2003
7 13 (8.33%) Windows 7
8 11 (7.05%) Linux
9 9 (5.77%) UNIX
10 3 (1.92%) Windows Server 2012
11 2 (1.28%) Windows NT
11 2 (1.28%) Windows 2000
12 1 (0.64%) Debian
Processes & Methodologies
1 86 (55.13%) ITIL
2 34 (21.79%) Service Delivery
3 29 (18.59%) Project Management
4 26 (16.67%) Workflow
5 24 (15.38%) Incident Management
6 21 (13.46%) Supplier Management
7 19 (12.18%) Release Management
8 16 (10.26%) Change Management
9 14 (8.97%) Stakeholder Management
9 14 (8.97%) ITSM
10 12 (7.69%) Problem Management
11 11 (7.05%) Business Continuity
12 10 (6.41%) PRINCE2
12 10 (6.41%) Disaster Recovery
13 8 (5.13%) Risk Management
13 8 (5.13%) GAP Analysis
14 7 (4.49%) Asset Management
14 7 (4.49%) Agile Software Development
14 7 (4.49%) Capacity Management
15 6 (3.85%) Quality Management
Programming Languages
1 28 (17.95%) Python
2 5 (3.21%) SQL
3 4 (2.56%) Java
4 2 (1.28%) Perl
4 2 (1.28%) PowerShell
4 2 (1.28%) Bash Shell
5 1 (0.64%) C
5 1 (0.64%) C#
5 1 (0.64%) Shell Script
Qualifications
1 9 (5.77%) Security Cleared
2 6 (3.85%) SC Cleared
2 6 (3.85%) Degree
3 5 (3.21%) ISEB
3 5 (3.21%) Microsoft Certification
3 5 (3.21%) ITIL Foundation Certificate
4 4 (2.56%) MCSE
5 3 (1.92%) CISSP
5 3 (1.92%) ITIL Certification
5 3 (1.92%) ISTQB Foundation Certification
6 1 (0.64%) MCDST
6 1 (0.64%) MCITP
6 1 (0.64%) ISEB Practitioner
6 1 (0.64%) MOS
6 1 (0.64%) APMP
6 1 (0.64%) PRINCE2 Practitioner
6 1 (0.64%) Cisco Certification
6 1 (0.64%) CCNA
Quality Assurance & Compliance
1 10 (6.41%) SLA
2 8 (5.13%) QA
3 3 (1.92%) COBIT
3 3 (1.92%) BS25999
4 2 (1.28%) Sarbanes-Oxley
5 1 (0.64%) ISO/IEC 27001
System Software
1 13 (8.33%) VMware Server
1 13 (8.33%) Active Directory
2 2 (1.28%) VMware ESX
2 2 (1.28%) VMware Infrastructure
2 2 (1.28%) VMware ESXi
2 2 (1.28%) vSphere
Systems Management
1 8 (5.13%) Puppet
2 2 (1.28%) NetBackup
2 2 (1.28%) Norton AntiVirus
2 2 (1.28%) Hyperic
2 2 (1.28%) Oracle Identity Manager
3 1 (0.64%) Cacti
3 1 (0.64%) SCOM
3 1 (0.64%) Oracle Identity Management
3 1 (0.64%) Symantec Enterprise Vault
3 1 (0.64%) HP SiteScope
Vendors
1 29 (18.59%) Splunk
2 24 (15.38%) Microsoft
3 16 (10.26%) VMware
4 10 (6.41%) Remedy
5 8 (5.13%) Cisco
6 6 (3.85%) BMC
6 6 (3.85%) Oracle
7 4 (2.56%) Citrix
8 3 (1.92%) ServiceNow
8 3 (1.92%) Business Objects
8 3 (1.92%) HP
8 3 (1.92%) Symantec
8 3 (1.92%) FatWire
9 2 (1.28%) Perforce
9 2 (1.28%) CheckPoint
9 2 (1.28%) NetApp
9 2 (1.28%) Lotus
10 1 (0.64%) Postini
10 1 (0.64%) Google
10 1 (0.64%) Red Hat
Leeds, Yorkshire
SmartSourcing plc
Posted: 23 hours ago
Leeds, Yorkshire
SmartSourcing plc
Posted: 23 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 4 days ago
Leeds, West Yorkshire
Integrity IT Solutions
Rate: Unspecified Competitive
Posted: 4 days ago
Leeds
DP Connect
Rate: Negotiable
Posted: 6 days ago
Bradford
Interquest - IQ ERP
Rate: £400 a day
Posted: 14 days ago