The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 29 67 82
Rank change year-on-year
+38 +15
Contract jobs citing Service Management 79 31 37
As % of all contract IT jobs located in West Yorkshire 4.64% 2.00% 1.91%
As % of the Processes & Methodologies category 6.00% 2.57% 2.52%
Number of daily rates quoted 62 11 16
Average daily rate
Keep up to 90%
of your Daily Rate
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£250 £390 £361
Average daily rate % change year-on-year
-35.89% +7.95%
90% offered a daily rate of more than £125 £315 £203
10% offered a daily rate of more than £400 £445 £410
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 0 3 1
Average hourly rate - £12.50 £12.50
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1316 1206 1471
As % of all contract IT jobs located in West Yorkshire 77.32% 77.96% 75.82%
Number of daily rates quoted 835 646 798
Average daily rate £355 £325 £330
Average daily rate % change year-on-year
+9.23% -1.51%
90% offered a daily rate of more than £225 £225 £230
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 23 49 33
Average hourly rate £11.43 £31.00 £15.25
Average hourly rate % change year-on-year
-63.14% +103.27%
90% offered a hourly rate of more than £8.50 £17.50 £11.15
10% offered a hourly rate of more than £50.00 £45.00 £31.50
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Management
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Yorkshire

Service Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Yorkshire region.

Service Management Daily Rate Trend in West Yorkshire

Service Management
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Yorkshire region over the 3 months to 29 August 2014.

Service Management Daily Rate Histogram in West Yorkshire

Service Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Yorkshire region.

Service Management Hourly Rate Trend in West Yorkshire

Service Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Yorkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +38 73 £250 -20.63% 13
Bradford -3 2 £400 - 1
Halifax - - - -
Pontefract - - - -
Wakefield - - - - 1
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 August 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 79 (47.88%) ITIL
2 40 (24.24%) Splunk
3 38 (23.03%) Workflow
4 37 (22.42%) Windows
5 36 (21.82%) CentOS
6 35 (21.21%) Service Delivery
7 33 (20.00%) Incident Management
8 29 (17.58%) Python
9 26 (15.76%) Linux
10 25 (15.15%) Project Management
10 25 (15.15%) Ubuntu
11 23 (13.94%) Management Information System
12 21 (12.73%) Supplier Management
13 20 (12.12%) Windows Server 2008
13 20 (12.12%) Microsoft
14 19 (11.52%) MS Excel
15 18 (10.91%) Security Cleared
16 17 (10.30%) Puppet
16 17 (10.30%) NHS
17 16 (9.70%) SAN
17 16 (9.70%) Windows Server 2003
17 16 (9.70%) VMware
18 15 (9.09%) Active Directory
18 15 (9.09%) Windows XP
18 15 (9.09%) SC Cleared
19 14 (8.48%) Finance
19 14 (8.48%) Change Management
20 13 (7.88%) Red Hat
20 13 (7.88%) Problem Management
20 13 (7.88%) VMware Server

Service Management
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the West Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.45%) nginx
2 6 (3.64%) Apache
3 4 (2.42%) SharePoint
3 4 (2.42%) MS Exchange
4 3 (1.82%) Tomcat
4 3 (1.82%) WebLogic
5 2 (1.21%) IBM Notes
5 2 (1.21%) Blackberry Enterprise Server
5 2 (1.21%) CMS
5 2 (1.21%) Lync
5 2 (1.21%) Exchange Server 2010
5 2 (1.21%) Exchange Server 2013
5 2 (1.21%) Office Communications Server
6 1 (0.61%) WebSphere Application Server
6 1 (0.61%) WebSphere
Applications
1 19 (11.52%) MS Excel
2 7 (4.24%) MS Office
3 4 (2.42%) MS PowerPoint
4 1 (0.61%) MS Visio
Business Applications
1 4 (2.42%) Remedy ITSM
Cloud Services
1 2 (1.21%) Google Apps
Communications & Networking
1 16 (9.70%) SAN
2 5 (3.03%) Firewall
3 2 (1.21%) 2G
3 2 (1.21%) S/MIME
3 2 (1.21%) LTE
3 2 (1.21%) Unified Communications
3 2 (1.21%) MVNO
3 2 (1.21%) 3G
3 2 (1.21%) DHCP
3 2 (1.21%) HTTP
3 2 (1.21%) VPN
3 2 (1.21%) DNS
4 1 (0.61%) HTTPS
4 1 (0.61%) SSL
4 1 (0.61%) TCP/IP
4 1 (0.61%) DSL
4 1 (0.61%) PuTTY
4 1 (0.61%) SSH
Database & Business Intelligence
1 11 (6.67%) PostgreSQL
2 5 (3.03%) Riak
3 4 (2.42%) MySQL
3 4 (2.42%) Redis
4 3 (1.82%) Data Warehouse
5 2 (1.21%) Oracle Database 10g
5 2 (1.21%) SQL Server
5 2 (1.21%) Oracle Database
6 1 (0.61%) Oracle Database 11g
6 1 (0.61%) Crystal Reports
Development Applications
1 4 (2.42%) JIRA
2 2 (1.21%) Eclipse
General
1 14 (8.48%) Finance
2 11 (6.67%) Telecoms
3 9 (5.45%) Pharmaceutical
4 5 (3.03%) Banking
5 2 (1.21%) Retail
Job Titles
1 41 (24.85%) Analyst
2 36 (21.82%) Service Manager
3 25 (15.15%) Service Analyst
4 19 (11.52%) 2nd Line Support
5 15 (9.09%) Services Delivery Manager
5 15 (9.09%) Delivery Manager
6 14 (8.48%) Service Management Analyst
7 13 (7.88%) Architect
8 10 (6.06%) Service Desk Analyst
9 9 (5.45%) Support Analyst
9 9 (5.45%) Applications Support
10 8 (4.85%) Technical Architect
11 7 (4.24%) Support Engineer
12 6 (3.64%) Technical Support
13 5 (3.03%) Solutions Architect
13 5 (3.03%) Support Technician
13 5 (3.03%) Applications Support Analyst
13 5 (3.03%) Transition Manager
13 5 (3.03%) Performance Manager
13 5 (3.03%) IT Services Manager
Libraries, Frameworks & Software Standards
1 5 (3.03%) RabbitMQ
2 3 (1.82%) Hibernate
2 3 (1.82%) .NET
3 2 (1.21%) Web Services
3 2 (1.21%) Spring
4 1 (0.61%) XML
4 1 (0.61%) SOAP
Miscellaneous
1 23 (13.94%) Management Information System
2 17 (10.30%) NHS
3 5 (3.03%) Computer Science
4 4 (2.42%) Physics
5 3 (1.82%) Statistics
5 3 (1.82%) Reference Data
5 3 (1.82%) Data Integration
5 3 (1.82%) Replication
6 2 (1.21%) Blackberry
6 2 (1.21%) Enterprise Software
6 2 (1.21%) N-Tier
7 1 (0.61%) Clustering
Operating Systems
1 37 (22.42%) Windows
2 36 (21.82%) CentOS
3 26 (15.76%) Linux
4 25 (15.15%) Ubuntu
5 20 (12.12%) Windows Server 2008
6 16 (9.70%) Windows Server 2003
7 15 (9.09%) Windows XP
8 13 (7.88%) Windows 7
9 9 (5.45%) UNIX
10 3 (1.82%) Debian
10 3 (1.82%) Windows Server 2012
11 2 (1.21%) Windows 2000
11 2 (1.21%) Windows NT
Processes & Methodologies
1 79 (47.88%) ITIL
2 38 (23.03%) Workflow
3 35 (21.21%) Service Delivery
4 33 (20.00%) Incident Management
5 25 (15.15%) Project Management
6 21 (12.73%) Supplier Management
7 14 (8.48%) Change Management
8 13 (7.88%) Problem Management
9 12 (7.27%) Business Continuity
9 12 (7.27%) ITSM
10 11 (6.67%) GAP Analysis
10 11 (6.67%) Release Management
11 10 (6.06%) Disaster Recovery
11 10 (6.06%) PRINCE2
12 9 (5.45%) Stakeholder Management
12 9 (5.45%) ITIL V3
12 9 (5.45%) Capacity Management
13 8 (4.85%) Risk Management
14 6 (3.64%) Migration
14 6 (3.64%) Quality Management
Programming Languages
1 29 (17.58%) Python
2 8 (4.85%) SQL
3 4 (2.42%) Java
4 2 (1.21%) Perl
4 2 (1.21%) PowerShell
4 2 (1.21%) Bash Shell
5 1 (0.61%) PL/SQL
5 1 (0.61%) Shell Script
Qualifications
1 18 (10.91%) Security Cleared
2 15 (9.09%) SC Cleared
3 6 (3.64%) Degree
4 3 (1.82%) CISSP
5 2 (1.21%) ITIL Certification
5 2 (1.21%) ISEB
5 2 (1.21%) ITIL Foundation Certificate
6 1 (0.61%) APMP
6 1 (0.61%) PRINCE2 Practitioner
6 1 (0.61%) ISEB Practitioner
6 1 (0.61%) MCITP
6 1 (0.61%) MCSE
6 1 (0.61%) CCNA
6 1 (0.61%) Cisco Certification
6 1 (0.61%) Microsoft Certification
6 1 (0.61%) Oracle Certification
Quality Assurance & Compliance
1 10 (6.06%) SLA
2 8 (4.85%) QA
3 3 (1.82%) BS25999
3 3 (1.82%) COBIT
4 2 (1.21%) Sarbanes-Oxley
5 1 (0.61%) ISO/IEC 27001
System Software
1 15 (9.09%) Active Directory
2 13 (7.88%) VMware Server
3 2 (1.21%) VMware Infrastructure
3 2 (1.21%) vSphere
3 2 (1.21%) VMware ESXi
3 2 (1.21%) VMware ESX
4 1 (0.61%) Oracle RMAN
Systems Management
1 17 (10.30%) Puppet
2 9 (5.45%) Nagios
3 2 (1.21%) Norton AntiVirus
3 2 (1.21%) NetBackup
3 2 (1.21%) SCOM
3 2 (1.21%) Oracle Identity Manager
3 2 (1.21%) Symantec Enterprise Vault
3 2 (1.21%) Hyperic
4 1 (0.61%) Oracle Identity Management
4 1 (0.61%) HP SiteScope
4 1 (0.61%) Cacti
Vendors
1 40 (24.24%) Splunk
2 20 (12.12%) Microsoft
3 16 (9.70%) VMware
4 13 (7.88%) Red Hat
5 8 (4.85%) Cisco
5 8 (4.85%) Remedy
6 7 (4.24%) Oracle
7 5 (3.03%) ServiceNow
8 4 (2.42%) Citrix
8 4 (2.42%) BMC
8 4 (2.42%) Symantec
9 3 (1.82%) Business Objects
9 3 (1.82%) HP
9 3 (1.82%) FatWire
10 2 (1.21%) NetApp
10 2 (1.21%) Lotus
10 2 (1.21%) CheckPoint
10 2 (1.21%) Perforce
10 2 (1.21%) Google
10 2 (1.21%) Postini
Leeds, West Yorkshire
University of Leeds
Rate: From £47,328 to £54,841 per annum flexibility to appoint up to £59,913
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £450.00 - £500.00 per day
Posted: 4 days ago
Leeds
DP Connect
Rate: £250 per day
Posted: 12 days ago