The table below looks at the statistics for SLA skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 94 100 71
Rank change year-on-year
+6 -29
Contract jobs citing SLA 29 22 29
As % of all contract IT jobs located in West Yorkshire 1.44% 0.98% 1.73%
As % of the Quality Assurance & Compliance category 16.67% 12.57% 16.29%
Number of daily rates quoted 13 6 8
Median daily rate £275 £150 £331
Median daily rate % change year-on-year
+83.33% -54.71%
90% offered a daily rate of more than £118 £90 £236
10% offered a daily rate of more than £519 £450 £368
UK excluding London median daily rate £275 £300 £260
% change year-on-year
-8.33% +15.38%
Number of hourly rates quoted 10 6 3
Median hourly rate £14.50 £11.67 £12.00
Median hourly rate % change year-on-year
+24.25% -2.75%
90% offered a hourly rate of more than £12.18 £9.50 £11.20
10% offered a hourly rate of more than £16.00 £14.21 £13.20
UK excluding London median hourly rate £14.35 £15.77 £16.50
% change year-on-year
-9.00% -4.42%
SLA
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Yorkshire region.

Quality Assurance & Compliance Category
West Yorkshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
174 175 178
As % of all contract IT jobs located in West Yorkshire 8.65% 7.83% 10.64%
Number of daily rates quoted 98 134 103
Median daily rate £400 £425 £365
Median daily rate % change year-on-year
-5.88% +16.43%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £550 £550 £675
UK excluding London median daily rate £400 £409 £380
% change year-on-year
-2.14% +7.56%
Number of hourly rates quoted 10 8 5
Median hourly rate £14.50 £9.50 £13.50
Median hourly rate % change year-on-year
+52.63% -29.62%
90% offered a hourly rate of more than £12.18 £9.00 £11.40
10% offered a hourly rate of more than £16.00 £13.57 £50.00
UK excluding London median hourly rate £28.15 £24.00 £20.00
% change year-on-year
+17.29% +20.00%

SLA
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in West Yorkshire

SLA
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Yorkshire region.

SLA Daily Rate Trend in West Yorkshire

SLA
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Yorkshire region over the 3 months to 30 August 2016.

SLA Daily Rate Histogram in West Yorkshire

SLA
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Yorkshire region.

SLA Hourly Rate Trend in West Yorkshire

SLA
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Yorkshire region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds 0 14 £275 +144.44% 7
Wakefield +1 9 £188 - 1
Bradford +8 4 £536 +19.16% 1
Halifax - 2 £455 -
SLA
Yorkshire

SLA
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 August 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for SLA.

1 17 (34.69%) ITIL
2 13 (26.53%) Service Management
3 12 (24.49%) Microsoft
4 11 (22.45%) Windows
5 8 (16.33%) MS Office
6 7 (14.29%) Active Directory
6 7 (14.29%) Service Delivery
7 6 (12.24%) Problem Management
8 5 (10.20%) Incident Management
8 5 (10.20%) CCTV
8 5 (10.20%) Information Security
8 5 (10.20%) Telecoms
8 5 (10.20%) Windows 7
8 5 (10.20%) Line Management
8 5 (10.20%) Driving Licence
9 4 (8.16%) Windows Server
9 4 (8.16%) Windows 8
9 4 (8.16%) VMware Infrastructure
9 4 (8.16%) High Availability
9 4 (8.16%) MS Excel
9 4 (8.16%) VMware
10 3 (6.12%) BT
10 3 (6.12%) BBC
10 3 (6.12%) Change Management
10 3 (6.12%) ITSM
10 3 (6.12%) Retail
10 3 (6.12%) Computer Science
10 3 (6.12%) Windows XP
10 3 (6.12%) MS Exchange
10 3 (6.12%) Citrix

SLA
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.12%) MS Exchange
2 2 (4.08%) SharePoint
3 1 (2.04%) Exchange Server 2007
3 1 (2.04%) Exchange Server 2010
3 1 (2.04%) Skype for Business
Applications
1 8 (16.33%) MS Office
2 4 (8.16%) MS Excel
Business Applications
1 2 (4.08%) Dynamics CRM
Cloud Services
1 2 (4.08%) Microsoft Azure
2 1 (2.04%) Office 365
Communications & Networking
1 3 (6.12%) Intranet
1 3 (6.12%) LAN
1 3 (6.12%) VPN
2 2 (4.08%) DHCP
2 2 (4.08%) DNS
2 2 (4.08%) Extranet
2 2 (4.08%) VoIP
3 1 (2.04%) 2G
3 1 (2.04%) 3G
3 1 (2.04%) BIG-IP
3 1 (2.04%) Cisco IOS
3 1 (2.04%) Firewall
3 1 (2.04%) GPRS
3 1 (2.04%) IP Telephony
3 1 (2.04%) LTE
3 1 (2.04%) NAS
3 1 (2.04%) Radio Access Network
3 1 (2.04%) SAN
3 1 (2.04%) UMTS
3 1 (2.04%) WAN
Database & Business Intelligence
1 2 (4.08%) OLAP
1 2 (4.08%) OLTP
2 1 (2.04%) SQL Server
2 1 (2.04%) SQL Server 2005
2 1 (2.04%) SQL Server 2008
General
1 5 (10.20%) Telecoms
2 3 (6.12%) Retail
3 2 (4.08%) Banking
3 2 (4.08%) Finance
4 1 (2.04%) iGaming
Job Titles
1 15 (30.61%) Analyst
2 7 (14.29%) Service Analyst
2 7 (14.29%) Service Desk Analyst
2 7 (14.29%) Support Analyst
3 5 (10.20%) Field Support Technician
3 5 (10.20%) Help Desk Support
3 5 (10.20%) Support Technician
4 4 (8.16%) 1st Line Support
4 4 (8.16%) First Line Help Desk Support
5 3 (6.12%) Field Engineer
5 3 (6.12%) Field Service Engineer
5 3 (6.12%) IT Manager
5 3 (6.12%) Service Manager
5 3 (6.12%) Support Engineer
6 2 (4.08%) 2nd Line Support
6 2 (4.08%) Architect
6 2 (4.08%) Change Manager
6 2 (4.08%) Help Desk Analyst
6 2 (4.08%) Infrastructure Engineer
6 2 (4.08%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (4.08%) Web Services
Miscellaneous
1 5 (10.20%) CCTV
1 5 (10.20%) Driving Licence
2 3 (6.12%) Analytical Skills
2 3 (6.12%) BBC
2 3 (6.12%) Computer Science
3 2 (4.08%) CMDB
3 2 (4.08%) IVR
3 2 (4.08%) Mainframe
3 2 (4.08%) Management Information System
3 2 (4.08%) Virtual Team
4 1 (2.04%) Blackberry
4 1 (2.04%) Clustering
4 1 (2.04%) Data Centre
4 1 (2.04%) Data Protection Act
4 1 (2.04%) Performance Metrics
Operating Systems
1 11 (22.45%) Windows
2 5 (10.20%) Windows 7
3 4 (8.16%) Windows 8
3 4 (8.16%) Windows Server
4 3 (6.12%) Windows XP
5 2 (4.08%) Linux
5 2 (4.08%) Windows Server 2012
6 1 (2.04%) Mac OS X
6 1 (2.04%) Unix
6 1 (2.04%) Windows Server 2003
6 1 (2.04%) Windows Server 2008
6 1 (2.04%) Windows Vista
Processes & Methodologies
1 17 (34.69%) ITIL
2 13 (26.53%) Service Management
3 7 (14.29%) Service Delivery
4 6 (12.24%) Problem Management
5 5 (10.20%) Incident Management
5 5 (10.20%) Information Security
5 5 (10.20%) Line Management
6 4 (8.16%) High Availability
7 3 (6.12%) Change Management
7 3 (6.12%) Configuration Management
7 3 (6.12%) ITSM
8 2 (4.08%) B2B
8 2 (4.08%) B2C
8 2 (4.08%) Business Continuity
8 2 (4.08%) Continuous Improvement
8 2 (4.08%) CRM
8 2 (4.08%) Data Management
8 2 (4.08%) Fault Management
8 2 (4.08%) Process Improvement
8 2 (4.08%) SOA
Programming Languages
1 1 (2.04%) VB
1 1 (2.04%) VBScript
Qualifications
1 3 (6.12%) ITIL Foundation Certificate
2 2 (4.08%) CCNA
2 2 (4.08%) Cisco Certification
3 1 (2.04%) CCNP
3 1 (2.04%) CCVP
3 1 (2.04%) Degree
3 1 (2.04%) ITIL Certification
3 1 (2.04%) MCITP
3 1 (2.04%) MCP
3 1 (2.04%) MCSA
3 1 (2.04%) MCSE
3 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 3 (6.12%) Sarbanes-Oxley
2 2 (4.08%) PCI DSS
3 1 (2.04%) QA
System Software
1 7 (14.29%) Active Directory
2 4 (8.16%) VMware Infrastructure
3 3 (6.12%) Hyper-V
4 2 (4.08%) XenApp
Systems Management
1 2 (4.08%) Cisco UCCX
1 2 (4.08%) DameWare
1 2 (4.08%) Opsview
1 2 (4.08%) Tivoli
2 1 (2.04%) Cisco CUCM
2 1 (2.04%) Graphite
2 1 (2.04%) Microsoft Data Protection Manager
2 1 (2.04%) Netcool
2 1 (2.04%) Norton AntiVirus
2 1 (2.04%) NSN NetAct
2 1 (2.04%) SCCM
2 1 (2.04%) WSUS
Vendors
1 12 (24.49%) Microsoft
2 4 (8.16%) VMware
3 3 (6.12%) Arqiva
3 3 (6.12%) BT
3 3 (6.12%) Citrix
4 2 (4.08%) CheckPoint
4 2 (4.08%) Cisco
4 2 (4.08%) NetIQ
5 1 (2.04%) Amdocs
5 1 (2.04%) CommVault
5 1 (2.04%) Dell Compellent
5 1 (2.04%) IBM
5 1 (2.04%) IBM Sterling
5 1 (2.04%) Intel Security
5 1 (2.04%) Kaspersky
5 1 (2.04%) Mapinfo
5 1 (2.04%) NetApp
5 1 (2.04%) ServiceNow
5 1 (2.04%) Symantec
5 1 (2.04%) Veeam