The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 88 77 80
Rank change year-on-year
-11 +3
Contract jobs citing Incident Management 52 49 36
As % of all contract IT jobs located in Yorkshire 1.85% 1.95% 1.91%
As % of the Processes & Methodologies category 2.31% 2.63% 2.68%
Number of daily rates quoted 37 22 28
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £185 £275
Average daily rate % change year-on-year
+21.62% -32.72%
90% offered a daily rate of more than £123 £153 £217
10% offered a daily rate of more than £439 £374 £336
UK excluding London average daily rate £328 £300 £275
% change year-on-year
+9.16% +9.09%
Number of hourly rates quoted 8 11 1
Average hourly rate £13.50 £15.00 £23.50
Average hourly rate % change year-on-year
-10.00% -36.17%
UK excluding London average hourly rate £15.00 £17.50 £13.25
% change year-on-year
-14.28% +32.07%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2248 1863 1344
As % of all contract IT jobs located in Yorkshire 79.83% 73.99% 71.22%
Number of daily rates quoted 1553 1236 736
Average daily rate £375 £345 £325
Average daily rate % change year-on-year
+8.69% +6.15%
90% offered a daily rate of more than £270 £225 £225
10% offered a daily rate of more than £495 £453 £450
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 45 51 48
Average hourly rate £13.60 £16.00 £27.50
Average hourly rate % change year-on-year
-15.03% -41.81%
90% offered a hourly rate of more than £10.50 £10.00 £12.17
10% offered a hourly rate of more than £35.00 £45.00 £106.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Incident Management
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Yorkshire

Incident Management
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Yorkshire region.

Incident Management Daily Rate Trend in Yorkshire

Incident Management
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Yorkshire region over the 3 months to 22 May 2015.

Incident Management Daily Rate Histogram in Yorkshire

Incident Management
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Yorkshire region.

Incident Management Hourly Rate Trend in Yorkshire

Incident Management
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the Yorkshire region over the 3 months to 22 May 2015.

Incident Management Hourly Rate Histogram in Yorkshire

Incident Management
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Yorkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 41 £245 +32.07% 11
South Yorkshire -7 7 £213 +34.92%
North Yorkshire +4 4 - - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 May 2015, IT contractor jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 74 (64.91%) ITIL
2 37 (32.46%) Service Management
3 33 (28.95%) Windows
4 29 (25.44%) UNIX
4 29 (25.44%) SLA
5 27 (23.68%) Change Management
6 22 (19.30%) Problem Management
7 17 (14.91%) Workflow
7 17 (14.91%) Linux
8 16 (14.04%) SQL
8 16 (14.04%) Microsoft
8 16 (14.04%) Windows Server 2008
8 16 (14.04%) Splunk
9 15 (13.16%) Ubuntu
9 15 (13.16%) CentOS
9 15 (13.16%) Cisco
9 15 (13.16%) LDAP
9 15 (13.16%) VMware
10 14 (12.28%) Project Management
11 13 (11.40%) Smartcard
11 13 (11.40%) Firewall
11 13 (11.40%) Configuration Management
11 13 (11.40%) SSL
12 12 (10.53%) ITSM
12 12 (10.53%) Red Hat
12 12 (10.53%) Release Management
12 12 (10.53%) Performance Management
12 12 (10.53%) QA
12 12 (10.53%) Capacity Management
13 11 (9.65%) Trend Analysis

Incident Management
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Yorkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.26%) MS Exchange
1 6 (5.26%) Tomcat
1 6 (5.26%) IIS
2 3 (2.63%) SharePoint
2 3 (2.63%) Apache
3 2 (1.75%) JBoss
3 2 (1.75%) Exchange Server 2007
3 2 (1.75%) Exchange Server 2003
3 2 (1.75%) Lync
4 1 (0.88%) Exchange Server 2010
4 1 (0.88%) Node.js
4 1 (0.88%) Exchange Server 5.5
4 1 (0.88%) nginx
4 1 (0.88%) BizTalk Server
4 1 (0.88%) SAS
Applications
1 10 (8.77%) MS Excel
2 8 (7.02%) MS Office
Cloud Services
1 2 (1.75%) IaaS
2 1 (0.88%) Office 365
2 1 (0.88%) Route 53
2 1 (0.88%) AWS CloudFormation
2 1 (0.88%) Virtual Private Cloud
2 1 (0.88%) Amazon CloudWatch
2 1 (0.88%) Amazon EC2
2 1 (0.88%) Amazon S3
2 1 (0.88%) Amazon AWS
Communications & Networking
1 15 (13.16%) LDAP
2 13 (11.40%) Firewall
2 13 (11.40%) SSL
3 11 (9.65%) LAN
3 11 (9.65%) WAN
4 7 (6.14%) LTE
4 7 (6.14%) UMTS
4 7 (6.14%) GPRS
4 7 (6.14%) GSM
5 6 (5.26%) 2G
5 6 (5.26%) 3G
5 6 (5.26%) Radio Access Network
6 5 (4.39%) SAN
7 3 (2.63%) Intranet
7 3 (2.63%) Internet
7 3 (2.63%) DNS
7 3 (2.63%) TCP/IP
8 2 (1.75%) VPN
8 2 (1.75%) Unified Communications
9 1 (0.88%) Intrusion Detection
Database & Business Intelligence
1 9 (7.89%) SQL Server
2 2 (1.75%) SQL Server Reporting Services
3 1 (0.88%) Amazon RDS
3 1 (0.88%) Redis
3 1 (0.88%) MongoDB
3 1 (0.88%) SQL Server 2008
3 1 (0.88%) Relational Database
3 1 (0.88%) SQL Server 2005
3 1 (0.88%) Oracle OLAP
3 1 (0.88%) Data Warehouse
3 1 (0.88%) MySQL
3 1 (0.88%) OLAP
3 1 (0.88%) MS Access
Development Applications
1 1 (0.88%) Team Foundation Server
General
1 5 (4.39%) Finance
2 1 (0.88%) Telecoms
2 1 (0.88%) Legal
2 1 (0.88%) Back Office
Job Titles
1 36 (31.58%) Analyst
2 17 (14.91%) Service Analyst
3 15 (13.16%) Support Analyst
4 14 (12.28%) 2nd Line Support
5 12 (10.53%) Service Desk Analyst
6 9 (7.89%) Server Engineer
7 8 (7.02%) Technical Support
7 8 (7.02%) Windows Server Engineer
7 8 (7.02%) 3rd Line Server Engineer
8 6 (5.26%) Infrastructure Engineer
8 6 (5.26%) UNIX Operator
8 6 (5.26%) SQL DBA
8 6 (5.26%) DBA
8 6 (5.26%) Support Engineer
8 6 (5.26%) UNIX Support
9 5 (4.39%) Windows Infrastructure Engineer
9 5 (4.39%) Incident Manager
9 5 (4.39%) Linux Support
9 5 (4.39%) Applications Support
10 3 (2.63%) Capacity Management Specialist
Libraries, Frameworks & Software Standards
1 2 (1.75%) Web Services
1 2 (1.75%) .NET
2 1 (0.88%) ASP.NET 2.0
2 1 (0.88%) HTML
2 1 (0.88%) XML
2 1 (0.88%) ASP.NET
2 1 (0.88%) CSS
Miscellaneous
1 13 (11.40%) Smartcard
2 6 (5.26%) Management Information System
3 4 (3.51%) NHS
4 3 (2.63%) Analytical Skills
5 2 (1.75%) Smart Meter
5 2 (1.75%) Video Conferencing
5 2 (1.75%) PKI
5 2 (1.75%) Statistics
6 1 (0.88%) User Experience
6 1 (0.88%) Mathematics
6 1 (0.88%) CMDB
6 1 (0.88%) Blackberry
6 1 (0.88%) Replication
6 1 (0.88%) Client/Server
Operating Systems
1 33 (28.95%) Windows
2 29 (25.44%) UNIX
3 17 (14.91%) Linux
4 16 (14.04%) Windows Server 2008
5 15 (13.16%) Ubuntu
5 15 (13.16%) CentOS
6 10 (8.77%) Red Hat Enterprise Linux
7 7 (6.14%) Windows Server 2003
8 6 (5.26%) AIX
8 6 (5.26%) Solaris
9 5 (4.39%) Windows Server 2012
10 3 (2.63%) Windows XP
11 2 (1.75%) Windows 7
12 1 (0.88%) Windows 8
12 1 (0.88%) zOS
12 1 (0.88%) Debian
12 1 (0.88%) Windows NT
Processes & Methodologies
1 74 (64.91%) ITIL
2 37 (32.46%) Service Management
3 27 (23.68%) Change Management
4 22 (19.30%) Problem Management
5 17 (14.91%) Workflow
6 14 (12.28%) Project Management
7 13 (11.40%) Configuration Management
8 12 (10.53%) ITSM
8 12 (10.53%) Release Management
8 12 (10.53%) Performance Management
8 12 (10.53%) Capacity Management
9 11 (9.65%) Trend Analysis
9 11 (9.65%) Service Continuity Management
9 11 (9.65%) Business Analysis
9 11 (9.65%) E-Commerce
10 10 (8.77%) Stakeholder Management
11 7 (6.14%) Performance Tuning
11 7 (6.14%) Fault Management
11 7 (6.14%) Agile Software Development
12 5 (4.39%) Service Desk Management
Programming Languages
1 16 (14.04%) SQL
2 6 (5.26%) T-SQL
3 5 (4.39%) Python
4 3 (2.63%) Perl
4 3 (2.63%) Java
5 2 (1.75%) VB
6 1 (0.88%) Bash Shell
6 1 (0.88%) Ruby
6 1 (0.88%) PHP
6 1 (0.88%) PL/SQL
6 1 (0.88%) VBA
6 1 (0.88%) JavaScript
6 1 (0.88%) C
6 1 (0.88%) C++
Qualifications
1 10 (8.77%) Security Cleared
2 7 (6.14%) SC Cleared
2 7 (6.14%) ITIL Certification
3 3 (2.63%) ISEB Practitioner
3 3 (2.63%) BC Cleared
3 3 (2.63%) ISEB
4 2 (1.75%) HND
5 1 (0.88%) ITIL Foundation Certificate
5 1 (0.88%) MCITP
5 1 (0.88%) Degree
5 1 (0.88%) VMware Certified Professional (VCP)
5 1 (0.88%) Cisco Certification
5 1 (0.88%) Microsoft Certification
5 1 (0.88%) CCNA
5 1 (0.88%) MCSE
Quality Assurance & Compliance
1 29 (25.44%) SLA
2 12 (10.53%) QA
3 5 (4.39%) ISO/IEC 27001
System Software
1 7 (6.14%) Active Directory
2 3 (2.63%) VMware Server
3 2 (1.75%) Firmware
3 2 (1.75%) VMware Infrastructure
4 1 (0.88%) Forefront TMG
4 1 (0.88%) Hyper-V
Systems Management
1 2 (1.75%) Nagios
1 2 (1.75%) SCCM
2 1 (0.88%) Puppet
2 1 (0.88%) Opsview
2 1 (0.88%) Opscode Chef
2 1 (0.88%) HAProxy
2 1 (0.88%) Forefront Identity Manager
2 1 (0.88%) WSUS
2 1 (0.88%) SCOM
2 1 (0.88%) NSN NetAct
2 1 (0.88%) Netcool
2 1 (0.88%) OpenView
2 1 (0.88%) Unicenter
Vendors
1 16 (14.04%) Microsoft
1 16 (14.04%) Splunk
2 15 (13.16%) Cisco
2 15 (13.16%) VMware
3 12 (10.53%) Red Hat
4 10 (8.77%) HP
5 8 (7.02%) EMC
6 7 (6.14%) Amdocs
7 5 (4.39%) Oracle
8 4 (3.51%) Citrix
9 2 (1.75%) Remedy
9 2 (1.75%) Tandberg
10 1 (0.88%) Percona
10 1 (0.88%) Veeam
10 1 (0.88%) SolarWinds
10 1 (0.88%) Actix
10 1 (0.88%) Mapinfo
10 1 (0.88%) Sophos
10 1 (0.88%) BMC
10 1 (0.88%) CA
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