The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 98 99 98
Rank change year-on-year
+1 -1
Contract jobs requiring a Service Desk Analyst 25 18 9
As % of all contract IT jobs located in West Yorkshire 1.22% 0.89% 0.51%
As % of the Job Titles category 1.27% 0.94% 0.53%
Number of daily rates quoted 10 3 4
Average daily rate £110 £125 £100
Average daily rate % change year-on-year
-12.00% +25.00%
90% offered a daily rate of more than £97 £125 £73
10% offered a daily rate of more than £123 £125 £121
UK excluding London average daily rate £130 £123 £113
% change year-on-year
+6.12% +8.88%
Number of hourly rates quoted 5 4 3
Average hourly rate £11.00 £11.25 £9.50
Average hourly rate % change year-on-year
-2.22% +18.42%
90% offered a hourly rate of more than £10.20 £9.15 £9.10
10% offered a hourly rate of more than £15.00 £13.70 £9.90
UK excluding London average hourly rate £13.50 £12.50 £13.67
% change year-on-year
+8.00% -8.52%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
1963 1914 1688
As % of all contract IT jobs located in West Yorkshire 95.80% 95.08% 95.10%
Number of daily rates quoted 1371 1198 1108
Average daily rate £400 £350 £345
Average daily rate % change year-on-year
+14.28% +1.44%
90% offered a daily rate of more than £300 £225 £225
10% offered a daily rate of more than £546 £459 £450
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 62 79 69
Average hourly rate £11.75 £13.87 £15.00
Average hourly rate % change year-on-year
-15.28% -7.53%
90% offered a hourly rate of more than £8.75 £9.00 £9.50
10% offered a hourly rate of more than £21.00 £40.00 £29.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Daily Rate Trend in West Yorkshire

Service Desk Analyst
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Hourly Rate Trend in West Yorkshire

Service Desk Analyst
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 23 £110 -12.00% 5
Bradford +17 1 £90 - 1
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 29 April 2016, IT contractor jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 32 (66.67%) Windows
2 26 (54.17%) Active Directory
3 21 (43.75%) Windows 7
4 15 (31.25%) ITIL
5 13 (27.08%) MS Office
6 12 (25.00%) SLA
7 10 (20.83%) Microsoft
8 9 (18.75%) Windows XP
8 9 (18.75%) ITSM
9 8 (16.67%) Incident Management
9 8 (16.67%) MS Exchange
10 7 (14.58%) MS Excel
10 7 (14.58%) Telecoms
10 7 (14.58%) Finance
11 6 (12.50%) Service Management
11 6 (12.50%) Blackberry
11 6 (12.50%) Retail
11 6 (12.50%) Legal
11 6 (12.50%) VMware
11 6 (12.50%) VMware Infrastructure
12 5 (10.42%) Windows Server
12 5 (10.42%) Android
12 5 (10.42%) Windows 8
12 5 (10.42%) Problem Management
13 4 (8.33%) DameWare
13 4 (8.33%) iPad
13 4 (8.33%) iPhone
13 4 (8.33%) Windows Vista
13 4 (8.33%) Blackberry Enterprise Server
14 3 (6.25%) Microsoft Certification

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 29 April 2016, IT contractor jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) MS Exchange
2 4 (8.33%) Blackberry Enterprise Server
3 2 (4.17%) Skype for Business
4 1 (2.08%) Exchange Server 2010
4 1 (2.08%) SharePoint
Applications
1 13 (27.08%) MS Office
2 7 (14.58%) MS Excel
3 2 (4.17%) MS PowerPoint
Cloud Services
1 2 (4.17%) Office 365
Communications & Networking
1 3 (6.25%) Internet
2 1 (2.08%) VPN
General
1 7 (14.58%) Finance
1 7 (14.58%) Telecoms
2 6 (12.50%) Legal
2 6 (12.50%) Retail
3 2 (4.17%) Law
Miscellaneous
1 6 (12.50%) Blackberry
2 4 (8.33%) iPad
2 4 (8.33%) iPhone
3 2 (4.17%) Management Information System
3 2 (4.17%) Video Conferencing
4 1 (2.08%) Analytical Skills
Operating Systems
1 32 (66.67%) Windows
2 21 (43.75%) Windows 7
3 9 (18.75%) Windows XP
4 5 (10.42%) Android
4 5 (10.42%) Windows 8
4 5 (10.42%) Windows Server
5 4 (8.33%) Windows Vista
Processes & Methodologies
1 15 (31.25%) ITIL
2 9 (18.75%) ITSM
3 8 (16.67%) Incident Management
4 6 (12.50%) Service Management
5 5 (10.42%) Problem Management
6 2 (4.17%) Change Management
6 2 (4.17%) Information Security
6 2 (4.17%) Ticket Management
7 1 (2.08%) Coaching
7 1 (2.08%) Data Analysis
7 1 (2.08%) Fault Management
7 1 (2.08%) Line Management
7 1 (2.08%) Network Management
7 1 (2.08%) Trend Analysis
Programming Languages
1 1 (2.08%) C
Qualifications
1 3 (6.25%) MCSA
1 3 (6.25%) Microsoft Certification
2 1 (2.08%) MCITP
2 1 (2.08%) MCP
2 1 (2.08%) MCSE
Quality Assurance & Compliance
1 12 (25.00%) SLA
System Software
1 26 (54.17%) Active Directory
2 6 (12.50%) VMware Infrastructure
3 3 (6.25%) Hyper-V
Systems Management
1 4 (8.33%) DameWare
2 1 (2.08%) SCCM
Vendors
1 10 (20.83%) Microsoft
2 6 (12.50%) VMware
3 2 (4.17%) Apple
3 2 (4.17%) Cisco
4 1 (2.08%) Citrix
Bradford, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £10.75 per hour
Posted: Yesterday