The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 95 95 48
Rank change year-on-year
0 -47
Contract jobs requiring a Service Desk Analyst 16 11 34
As % of all contract IT jobs located in West Yorkshire 0.80% 0.62% 2.57%
As % of the Job Titles category 0.88% 0.66% 2.71%
Number of daily rates quoted 4 4 2
Average daily rate
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of your Daily Rate
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£125 £100 £115
Average daily rate % change year-on-year
+25.00% -13.04%
UK excluding London average daily rate £123 £106 £100
% change year-on-year
+15.76% +6.25%
Number of hourly rates quoted 3 1 15
Average hourly rate £13.00 £10.00 £11.00
Average hourly rate % change year-on-year
+30.00% -9.09%
90% offered a hourly rate of more than £10.20 £10.00 £8.76
10% offered a hourly rate of more than £13.80 £10.00 £113.00
UK excluding London average hourly rate £12.50 £13.71 £12.00
% change year-on-year
-8.80% +14.22%
Service Desk Analyst
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Yorkshire
Contract IT job ads with a match in the
Job Titles category
1821 1665 1255
As % of all contract IT jobs located in West Yorkshire 91.60% 93.12% 94.93%
Number of daily rates quoted 1128 1082 621
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £225 £220 £200
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 71 64 77
Average hourly rate £14.50 £15.00 £12.00
Average hourly rate % change year-on-year
-3.33% +25.00%
90% offered a hourly rate of more than £9.74 £10.21 £9.50
10% offered a hourly rate of more than £40.00 £29.00 £34.00
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

Service Desk Analyst
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in West Yorkshire

Service Desk Analyst
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Daily Rate Trend in West Yorkshire

Service Desk Analyst
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the West Yorkshire region.

Service Desk Analyst Hourly Rate Trend in West Yorkshire

Service Desk Analyst
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the West Yorkshire region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -3 14 £125 +25.00% 2
Bradford - 2 - -
Halifax - - - - 1
Huddersfield - - - -
Wakefield - - - -
Service Desk Analyst
Yorkshire

Service Desk Analyst
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 20 April 2015, IT contractor jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 21 (75.00%) Windows
2 19 (67.86%) Microsoft
3 16 (57.14%) Windows 7
4 13 (46.43%) Active Directory
4 13 (46.43%) MS Office
5 11 (39.29%) SLA
6 10 (35.71%) MS Excel
7 9 (32.14%) ITIL
8 7 (25.00%) Law
8 7 (25.00%) Legal
9 6 (21.43%) Service Management
10 4 (14.29%) Incident Management
11 3 (10.71%) Microsoft Certification
11 3 (10.71%) MS Exchange
11 3 (10.71%) UNIX
12 2 (7.14%) iPhone
12 2 (7.14%) Windows Server 2008
12 2 (7.14%) LANDesk
12 2 (7.14%) .NET
12 2 (7.14%) Windows XP
12 2 (7.14%) Adobe
13 1 (3.57%) Cisco
13 1 (3.57%) ISDN
13 1 (3.57%) LAN
13 1 (3.57%) WAN
13 1 (3.57%) SMTP
13 1 (3.57%) DNS
13 1 (3.57%) ITIL Certification
13 1 (3.57%) Lotus
13 1 (3.57%) Red Hat

Service Desk Analyst
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 20 April 2015, IT contractor jobs across the West Yorkshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) MS Exchange
2 1 (3.57%) IBM Notes
2 1 (3.57%) Tomcat
2 1 (3.57%) IIS
Applications
1 13 (46.43%) MS Office
2 10 (35.71%) MS Excel
Communications & Networking
1 1 (3.57%) ISDN
1 1 (3.57%) LAN
1 1 (3.57%) WAN
1 1 (3.57%) SMTP
1 1 (3.57%) DNS
Database & Business Intelligence
1 1 (3.57%) SQL Server
1 1 (3.57%) Crystal Reports
1 1 (3.57%) SQL Server 2005
General
1 7 (25.00%) Law
1 7 (25.00%) Legal
2 1 (3.57%) Billing
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) HTML
2 1 (3.57%) CSS
2 1 (3.57%) XMPP
Miscellaneous
1 2 (7.14%) iPhone
2 1 (3.57%) Video Conferencing
2 1 (3.57%) Analytical Skills
Operating Systems
1 21 (75.00%) Windows
2 16 (57.14%) Windows 7
3 3 (10.71%) UNIX
4 2 (7.14%) Windows Server 2008
4 2 (7.14%) Windows XP
5 1 (3.57%) Windows Server 2003
5 1 (3.57%) AIX
5 1 (3.57%) Solaris
5 1 (3.57%) Linux
5 1 (3.57%) Red Hat Enterprise Linux
5 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 9 (32.14%) ITIL
2 6 (21.43%) Service Management
3 4 (14.29%) Incident Management
4 1 (3.57%) E-Commerce
4 1 (3.57%) Service Delivery
4 1 (3.57%) Change Management
Qualifications
1 3 (10.71%) Microsoft Certification
2 1 (3.57%) ITIL Certification
2 1 (3.57%) MOS
2 1 (3.57%) MCDST
2 1 (3.57%) Degree
Quality Assurance & Compliance
1 11 (39.29%) SLA
2 1 (3.57%) QA
System Software
1 13 (46.43%) Active Directory
Vendors
1 19 (67.86%) Microsoft
2 2 (7.14%) LANDesk
2 2 (7.14%) Adobe
3 1 (3.57%) Cisco
3 1 (3.57%) Lotus
3 1 (3.57%) Red Hat
3 1 (3.57%) HP
3 1 (3.57%) Citrix
3 1 (3.57%) Polycom
3 1 (3.57%) Tandberg
3 1 (3.57%) VMware