The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 119 91 88
Rank change year-on-year
-28 -3
Contract jobs requiring a 2nd Line Support 27 34 31
As % of all contract IT jobs located in Yorkshire 0.93% 1.33% 1.36%
As % of the Job Titles category 0.98% 1.40% 1.43%
Number of daily rates quoted 12 17 8
Average daily rate £140 £175 £133
Average daily rate % change year-on-year
-20.00% +32.07%
90% offered a daily rate of more than £120 £155 £101
10% offered a daily rate of more than £200 £225 £225
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 9 6 12
Average hourly rate £14.00 £15.11 £12.50
Average hourly rate % change year-on-year
-7.36% +20.90%
90% offered a hourly rate of more than £11.64 £13.75 £10.15
10% offered a hourly rate of more than £21.50 £16.61 £14.87
UK excluding London average hourly rate £16.00 £14.50 £15.09
% change year-on-year
+10.34% -3.90%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2757 2433 2172
As % of all contract IT jobs located in Yorkshire 94.87% 94.85% 95.60%
Number of daily rates quoted 1798 1596 1267
Average daily rate £375 £375 £325
Average daily rate % change year-on-year
- +15.38%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £550 £500 £450
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 113 121 103
Average hourly rate £14.00 £12.50 £12.13
Average hourly rate % change year-on-year
+12.00% +3.05%
90% offered a hourly rate of more than £10.20 £9.00 £10.00
10% offered a hourly rate of more than £32.50 £25.00 £28.40
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Daily Rate Trend in Yorkshire

2nd Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Hourly Rate Trend in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -16 19 £125 -28.57% 5
North Yorkshire +8 4 £188 -34.78% 2
South Yorkshire -6 3 - - 2
East Yorkshire +4 2 £200 -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 12 February 2016, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 59 (85.51%) Windows
2 46 (66.67%) Active Directory
3 28 (40.58%) Windows 7
3 28 (40.58%) Microsoft
4 20 (28.99%) ITIL
4 20 (28.99%) Microsoft Certification
4 20 (28.99%) VMware
5 19 (27.54%) MS Office
6 15 (21.74%) MS Excel
6 15 (21.74%) MS Exchange
7 14 (20.29%) TCP/IP
8 12 (17.39%) VMware Infrastructure
9 11 (15.94%) Windows XP
9 11 (15.94%) Windows Server
10 10 (14.49%) MCSA
10 10 (14.49%) Legal
11 8 (11.59%) Windows 8
11 8 (11.59%) MCSE
11 8 (11.59%) DNS
11 8 (11.59%) DHCP
12 7 (10.14%) Citrix
12 7 (10.14%) SQL
12 7 (10.14%) Windows Server 2008
13 6 (8.70%) SCCM
13 6 (8.70%) Windows Server 2003
13 6 (8.70%) Internet
13 6 (8.70%) Blackberry
14 5 (7.25%) ITIL Certification
14 5 (7.25%) Cisco
14 5 (7.25%) Cisco Certification

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (21.74%) MS Exchange
2 4 (5.80%) Exchange Server 2010
3 3 (4.35%) Exchange Server 2007
4 2 (2.90%) IBM Domino
4 2 (2.90%) IBM Notes
4 2 (2.90%) Moodle
4 2 (2.90%) SharePoint
4 2 (2.90%) SharePoint Server
4 2 (2.90%) Skype for Business
Applications
1 19 (27.54%) MS Office
2 15 (21.74%) MS Excel
3 2 (2.90%) MS PowerPoint
Business Applications
1 1 (1.45%) SAP Oil and Gas
Cloud Services
1 5 (7.25%) Office 365
2 2 (2.90%) OneDrive
Communications & Networking
1 14 (20.29%) TCP/IP
2 8 (11.59%) DHCP
2 8 (11.59%) DNS
3 6 (8.70%) Internet
4 4 (5.80%) VoIP
5 3 (4.35%) LAN
6 1 (1.45%) Firewall
6 1 (1.45%) Remote Desktop
6 1 (1.45%) WAN
6 1 (1.45%) Wireless
Database & Business Intelligence
1 2 (2.90%) SQL Server
General
1 10 (14.49%) Legal
2 3 (4.35%) Finance
3 2 (2.90%) Retail
3 2 (2.90%) Telecoms
4 1 (1.45%) Back Office
4 1 (1.45%) Billing
4 1 (1.45%) Electronics
4 1 (1.45%) Manufacturing
4 1 (1.45%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.90%) HTML
Miscellaneous
1 6 (8.70%) Blackberry
2 4 (5.80%) Client/Server
3 2 (2.90%) NHS
4 1 (1.45%) Analytical Skills
4 1 (1.45%) Data Centre
4 1 (1.45%) Device Driver
4 1 (1.45%) Driving Licence
4 1 (1.45%) Management Information System
4 1 (1.45%) Mathematics
4 1 (1.45%) Video Conferencing
Operating Systems
1 59 (85.51%) Windows
2 28 (40.58%) Windows 7
3 11 (15.94%) Windows Server
3 11 (15.94%) Windows XP
4 8 (11.59%) Windows 8
5 7 (10.14%) Windows Server 2008
6 6 (8.70%) Windows Server 2003
7 5 (7.25%) Windows Vista
8 2 (2.90%) Unix
8 2 (2.90%) Windows 2000
8 2 (2.90%) Windows Server 2012
9 1 (1.45%) Linux
9 1 (1.45%) Mac OS
9 1 (1.45%) Windows 10
Processes & Methodologies
1 20 (28.99%) ITIL
2 5 (7.25%) Problem Management
3 4 (5.80%) Data Entry
3 4 (5.80%) Root Cause Analysis
3 4 (5.80%) Service Management
4 3 (4.35%) Incident Management
5 2 (2.90%) Coaching
5 2 (2.90%) Service Delivery
5 2 (2.90%) Stakeholder Management
6 1 (1.45%) Business Intelligence
6 1 (1.45%) Digital Marketing
6 1 (1.45%) ITIL V3
6 1 (1.45%) Logistics
6 1 (1.45%) People Management
6 1 (1.45%) Process Improvement
6 1 (1.45%) Programme Management
6 1 (1.45%) Time Management
Programming Languages
1 7 (10.14%) SQL
2 2 (2.90%) C
Qualifications
1 20 (28.99%) Microsoft Certification
2 10 (14.49%) MCSA
3 8 (11.59%) MCSE
4 5 (7.25%) CCNA
4 5 (7.25%) Cisco Certification
4 5 (7.25%) ITIL Certification
5 3 (4.35%) A+ Certification
5 3 (4.35%) MCP
6 1 (1.45%) DBS Check
6 1 (1.45%) MCDST
6 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 3 (4.35%) SLA
2 2 (2.90%) Disclosure Scotland
System Software
1 46 (66.67%) Active Directory
2 12 (17.39%) VMware Infrastructure
Systems Management
1 6 (8.70%) SCCM
2 1 (1.45%) SCOM
Vendors
1 28 (40.58%) Microsoft
2 20 (28.99%) VMware
3 7 (10.14%) Citrix
4 5 (7.25%) Cisco
5 4 (5.80%) Oracle
6 2 (2.90%) Apple
6 2 (2.90%) Lotus
7 1 (1.45%) HP
7 1 (1.45%) SAP
Leeds, West Yorkshire
Spring Technology
Rate: £10.00 - £15.00 per hour
Posted: Yesterday
York, North Yorkshire
Spring Technology
Rate: £100.00 - £120.00 per day
Posted: 2 days ago
Sheffield
Real Staffing
Rate: £175 - £250 per day
Posted: 7 days ago