The statistics below represent IT contracts advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 110 105 80
Rank change year-on-year
-5 -25
Contract jobs requiring a 2nd Line Support 22 41 49
As % of all contract IT jobs located in Yorkshire 0.91% 1.33% 1.87%
As % of the Job Titles category 0.95% 1.41% 1.99%
Number of daily rates quoted 12 16 21
Median daily rate £129 £120 £225
Median daily rate % change year-on-year
+7.29% -46.54%
90% offered a daily rate of more than £111 £120 £175
10% offered a daily rate of more than £221 £200 £250
UK excluding London median daily rate £165 £156 £170
% change year-on-year
+5.60% -8.08%
Number of hourly rates quoted 5 17 15
Median hourly rate £14.57 £12.50 £13.50
Median hourly rate % change year-on-year
+16.52% -7.40%
90% offered a hourly rate of more than £13.95 £11.87 £12.20
10% offered a hourly rate of more than £19.33 £16.16 £15.24
UK excluding London median hourly rate £15.00 £15.26 £14.50
% change year-on-year
-1.70% +5.24%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2306 2906 2459
As % of all contract IT jobs located in Yorkshire 95.37% 94.26% 93.85%
Number of daily rates quoted 1491 1891 1520
Median daily rate £388 £375 £353
Median daily rate % change year-on-year
+3.33% +6.38%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £525 £530 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 101 162 146
Median hourly rate £14.57 £14.00 £12.50
Median hourly rate % change year-on-year
+4.03% +12.00%
90% offered a hourly rate of more than £10.00 £10.00 £9.50
10% offered a hourly rate of more than £31.00 £45.00 £27.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of IT contracts across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Daily Rate Trend in Yorkshire

2nd Line Support
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 8 December 2016.

2nd Line Support Daily Rate Histogram in Yorkshire

2nd Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Hourly Rate Trend in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +8 16 £160 +33.33% 5
North Yorkshire +10 4 £118 -41.25% 2
South Yorkshire -18 2 £129 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 8 December 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 46 (86.79%) Windows
2 36 (67.92%) Active Directory
3 29 (54.72%) Windows 7
4 19 (35.85%) ITIL
5 18 (33.96%) Microsoft
6 15 (28.30%) SCCM
7 12 (22.64%) Windows 10
8 11 (20.75%) MS Office
8 11 (20.75%) MS Excel
9 10 (18.87%) LAN
9 10 (18.87%) WAN
10 9 (16.98%) Windows Server
11 8 (15.09%) VMware
11 8 (15.09%) Security Cleared
12 7 (13.21%) Service Management
12 7 (13.21%) SLA
12 7 (13.21%) SQL
13 6 (11.32%) MS Exchange
14 5 (9.43%) Cisco
14 5 (9.43%) SQL Server
14 5 (9.43%) Citrix
15 4 (7.55%) Dynamics CRM
15 4 (7.55%) Driving Licence
15 4 (7.55%) SQL Server 2012
15 4 (7.55%) SC Cleared
15 4 (7.55%) CRM
15 4 (7.55%) Internet
15 4 (7.55%) Firewall
16 3 (5.66%) Linux
16 3 (5.66%) ITIL Certification

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.32%) MS Exchange
2 2 (3.77%) Exchange Server 2007
2 2 (3.77%) Exchange Server 2013
3 1 (1.89%) Exchange Server 2010
3 1 (1.89%) SharePoint
3 1 (1.89%) Skype for Business
Applications
1 11 (20.75%) MS Excel
1 11 (20.75%) MS Office
2 1 (1.89%) MS PowerPoint
Business Applications
1 4 (7.55%) Dynamics CRM
2 1 (1.89%) Visualfiles
Cloud Services
1 3 (5.66%) Office 365
Communications & Networking
1 10 (18.87%) LAN
1 10 (18.87%) WAN
2 4 (7.55%) Firewall
2 4 (7.55%) Internet
3 3 (5.66%) SAN
3 3 (5.66%) VoIP
4 2 (3.77%) SMS
5 1 (1.89%) ADSL
5 1 (1.89%) Broadband
5 1 (1.89%) DHCP
5 1 (1.89%) DNS
5 1 (1.89%) MPLS
Database & Business Intelligence
1 5 (9.43%) SQL Server
2 4 (7.55%) SQL Server 2012
General
1 2 (3.77%) Telecoms
2 1 (1.89%) Back Office
2 1 (1.89%) Games
2 1 (1.89%) Law
Libraries, Frameworks & Software Standards
1 1 (1.89%) Web Services
Miscellaneous
1 4 (7.55%) Driving Licence
2 2 (3.77%) NHS
2 2 (3.77%) Smartphone
3 1 (1.89%) Blackberry
3 1 (1.89%) Data Centre
3 1 (1.89%) Mainframe
3 1 (1.89%) Management Information System
Operating Systems
1 46 (86.79%) Windows
2 29 (54.72%) Windows 7
3 12 (22.64%) Windows 10
4 9 (16.98%) Windows Server
5 3 (5.66%) CentOS
5 3 (5.66%) Linux
5 3 (5.66%) Ubuntu
5 3 (5.66%) Windows Server 2012
6 2 (3.77%) Android
6 2 (3.77%) Windows Server 2008
7 1 (1.89%) Apple iOS
7 1 (1.89%) Mac OS
7 1 (1.89%) Windows XP
Processes & Methodologies
1 19 (35.85%) ITIL
2 7 (13.21%) Service Management
3 4 (7.55%) CRM
4 3 (5.66%) Problem Management
4 3 (5.66%) Root Cause Analysis
5 2 (3.77%) Incident Management
5 2 (3.77%) Service Delivery
6 1 (1.89%) Application Packaging
6 1 (1.89%) Case Management
6 1 (1.89%) Data Loss Prevention
6 1 (1.89%) Disk Encryption
6 1 (1.89%) ERP
6 1 (1.89%) ITSM
6 1 (1.89%) Project Management
6 1 (1.89%) Software Deployment
6 1 (1.89%) Threat Management
6 1 (1.89%) Time Management
6 1 (1.89%) Workflow
Programming Languages
1 7 (13.21%) SQL
Qualifications
1 8 (15.09%) Security Cleared
2 4 (7.55%) SC Cleared
3 3 (5.66%) ITIL Certification
4 2 (3.77%) BPSS Clearance
4 2 (3.77%) Degree
4 2 (3.77%) MCP
5 1 (1.89%) DBS Check
Quality Assurance & Compliance
1 7 (13.21%) SLA
2 2 (3.77%) Disclosure Scotland
System Software
1 36 (67.92%) Active Directory
2 2 (3.77%) Hyper-V
2 2 (3.77%) Virtual Machines
2 2 (3.77%) VMware Infrastructure
2 2 (3.77%) VMware Server
3 1 (1.89%) Terminal Services
3 1 (1.89%) Virtual Desktop
Systems Management
1 15 (28.30%) SCCM
2 2 (3.77%) Grafana
2 2 (3.77%) Nagios
Vendors
1 18 (33.96%) Microsoft
2 8 (15.09%) VMware
3 5 (9.43%) Cisco
3 5 (9.43%) Citrix
4 3 (5.66%) Novell
4 3 (5.66%) Splunk
5 1 (1.89%) Apple
5 1 (1.89%) Dell
5 1 (1.89%) LexisNexis
5 1 (1.89%) NetApp
5 1 (1.89%) Oracle
5 1 (1.89%) Sage
5 1 (1.89%) SonicWALL
5 1 (1.89%) Veeam
5 1 (1.89%) WatchGuard