The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 118 98 68
Rank change year-on-year
-20 -30
Contract jobs requiring a 2nd Line Support 19 23 41
As % of all contract IT jobs located in Yorkshire 0.74% 0.98% 2.00%
As % of the Job Titles category 0.79% 1.05% 2.14%
Number of daily rates quoted 8 6 9
Average daily rate
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£198 £175 £120
Average daily rate % change year-on-year
+12.85% +45.83%
90% offered a daily rate of more than £175 £105 £97
10% offered a daily rate of more than £240 £225 £165
UK excluding London average daily rate £160 £150 £135
% change year-on-year
+6.66% +11.11%
Number of hourly rates quoted 5 10 19
Average hourly rate £14.50 £12.50 £11.00
Average hourly rate % change year-on-year
+16.00% +13.63%
90% offered a hourly rate of more than £13.01 £11.35 £10.00
10% offered a hourly rate of more than £16.79 £13.84 £12.60
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2394 2192 1914
As % of all contract IT jobs located in Yorkshire 93.12% 93.72% 93.55%
Number of daily rates quoted 1535 1293 918
Average daily rate £350 £325 £320
Average daily rate % change year-on-year
+7.69% +1.56%
90% offered a daily rate of more than £220 £215 £180
10% offered a daily rate of more than £475 £450 £440
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 124 105 160
Average hourly rate £12.50 £12.50 £12.50
90% offered a hourly rate of more than £9.50 £10.30 £9.48
10% offered a hourly rate of more than £35.00 £25.00 £33.20
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Daily Rate Trend in Yorkshire

2nd Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Hourly Rate Trend in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -6 13 £175 -12.50% 3
North Yorkshire - 2 £288 - 3
South Yorkshire -13 1 - - 1
East Yorkshire - 1 - - 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 5 March 2015, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 33 (60.00%) Windows
2 19 (34.55%) Linux
2 19 (34.55%) Incident Management
3 16 (29.09%) ITIL
4 14 (25.45%) UNIX
4 14 (25.45%) CentOS
4 14 (25.45%) Ubuntu
5 13 (23.64%) Microsoft
5 13 (23.64%) Active Directory
5 13 (23.64%) Red Hat
6 12 (21.82%) Windows XP
6 12 (21.82%) Splunk
7 10 (18.18%) MS Office
7 10 (18.18%) Service Management
8 9 (16.36%) Windows Server 2003
8 9 (16.36%) Windows Server 2008
9 7 (12.73%) Red Hat Enterprise Linux
9 7 (12.73%) Cisco
9 7 (12.73%) Workflow
9 7 (12.73%) Python
9 7 (12.73%) E-Commerce
10 6 (10.91%) VMware
10 6 (10.91%) NHS
10 6 (10.91%) Security Cleared
11 5 (9.09%) MS Exchange
11 5 (9.09%) Citrix
11 5 (9.09%) MS Excel
11 5 (9.09%) SQL
12 4 (7.27%) LDAP
12 4 (7.27%) SSL

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.09%) MS Exchange
2 2 (3.64%) SharePoint
2 2 (3.64%) Exchange Server 2010
3 1 (1.82%) Blackberry Enterprise Server
3 1 (1.82%) IBM Notes
Applications
1 10 (18.18%) MS Office
2 5 (9.09%) MS Excel
Business Applications
1 2 (3.64%) Remedy ITSM
Communications & Networking
1 4 (7.27%) LDAP
1 4 (7.27%) SSL
2 3 (5.45%) Firewall
2 3 (5.45%) SAN
2 3 (5.45%) LAN
2 3 (5.45%) VoIP
3 2 (3.64%) WAN
3 2 (3.64%) DHCP
3 2 (3.64%) TCP/IP
3 2 (3.64%) DNS
4 1 (1.82%) Wi-Fi
4 1 (1.82%) Wireless
4 1 (1.82%) Broadband
4 1 (1.82%) VPN
Database & Business Intelligence
1 2 (3.64%) PostgreSQL
2 1 (1.82%) Relational Database
General
1 2 (3.64%) Finance
2 1 (1.82%) Manufacturing
2 1 (1.82%) Telecoms
Miscellaneous
1 6 (10.91%) NHS
2 3 (5.45%) Smartcard
3 1 (1.82%) iPad
3 1 (1.82%) iPhone
3 1 (1.82%) Blackberry
Operating Systems
1 33 (60.00%) Windows
2 19 (34.55%) Linux
3 14 (25.45%) UNIX
3 14 (25.45%) CentOS
3 14 (25.45%) Ubuntu
4 12 (21.82%) Windows XP
5 9 (16.36%) Windows Server 2003
5 9 (16.36%) Windows Server 2008
6 7 (12.73%) Red Hat Enterprise Linux
7 4 (7.27%) Windows 7
8 2 (3.64%) Windows Server 2012
9 1 (1.82%) Windows 8
9 1 (1.82%) Windows Vista
9 1 (1.82%) Debian
9 1 (1.82%) Windows 2000
Processes & Methodologies
1 19 (34.55%) Incident Management
2 16 (29.09%) ITIL
3 10 (18.18%) Service Management
4 7 (12.73%) Workflow
4 7 (12.73%) E-Commerce
5 1 (1.82%) Network Monitoring
5 1 (1.82%) User Acceptance Testing
5 1 (1.82%) Service Delivery
Programming Languages
1 7 (12.73%) Python
2 5 (9.09%) SQL
Qualifications
1 6 (10.91%) Security Cleared
2 1 (1.82%) SC Cleared
2 1 (1.82%) Microsoft Certification
2 1 (1.82%) ITIL Certification
Quality Assurance & Compliance
1 2 (3.64%) SLA
System Software
1 13 (23.64%) Active Directory
2 3 (5.45%) VMware Server
3 1 (1.82%) VMware Infrastructure
3 1 (1.82%) Hyper-V
3 1 (1.82%) XenApp
Systems Management
1 2 (3.64%) Nagios
1 2 (3.64%) SCCM
1 2 (3.64%) Puppet
2 1 (1.82%) NetBackup
2 1 (1.82%) ARCserve
Vendors
1 13 (23.64%) Microsoft
1 13 (23.64%) Red Hat
2 12 (21.82%) Splunk
3 7 (12.73%) Cisco
4 6 (10.91%) VMware
5 5 (9.09%) Citrix
6 3 (5.45%) HP
7 2 (3.64%) BMC
7 2 (3.64%) Remedy
8 1 (1.82%) Mitel
8 1 (1.82%) LANDesk
8 1 (1.82%) Apple
8 1 (1.82%) Sage
8 1 (1.82%) Symantec
8 1 (1.82%) Adobe
8 1 (1.82%) NetApp
8 1 (1.82%) Siemens
8 1 (1.82%) Lotus
8 1 (1.82%) Juniper
Harrogate
Interquest - IQ ERP
Rate: £100 - £130 per day + DOE
Posted: 17 days ago