The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 122 81 105
Rank change year-on-year
-41 +24
Contract jobs requiring a 2nd Line Support 27 40 18
As % of all contract IT jobs located in Yorkshire 0.86% 1.69% 0.82%
As % of the Job Titles category 0.91% 1.81% 0.87%
Number of daily rates quoted 13 18 7
Average daily rate
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£160 £200 £115
Average daily rate % change year-on-year
-20.00% +73.91%
90% offered a daily rate of more than £121 £114 £102
10% offered a daily rate of more than £300 £231 £147
UK excluding London average daily rate £160 £161 £140
% change year-on-year
-0.77% +15.17%
Number of hourly rates quoted 9 12 6
Average hourly rate £12.00 £13.98 £11.75
Average hourly rate % change year-on-year
-14.13% +18.93%
90% offered a hourly rate of more than £11.54 £12.55 £10.75
10% offered a hourly rate of more than £18.00 £15.90 £15.25
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2956 2205 2070
As % of all contract IT jobs located in Yorkshire 93.81% 93.04% 94.09%
Number of daily rates quoted 2002 1329 1116
Average daily rate £360 £335 £320
Average daily rate % change year-on-year
+7.46% +4.68%
90% offered a daily rate of more than £250 £200 £180
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 149 124 138
Average hourly rate £13.00 £14.25 £21.50
Average hourly rate % change year-on-year
-8.77% -33.72%
90% offered a hourly rate of more than £9.50 £10.00 £10.13
10% offered a hourly rate of more than £30.00 £30.00 £45.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Daily Rate Trend in Yorkshire

2nd Line Support
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 4 September 2015.

2nd Line Support Daily Rate Histogram in Yorkshire

2nd Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Hourly Rate Trend in Yorkshire

2nd Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -37 16 £155 -27.90% 3
South Yorkshire -17 7 £163 -
North Yorkshire - 3 £115 - 1
East Yorkshire +2 1 £175 +16.66% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 September 2015, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 50 (67.57%) Windows
2 34 (45.95%) Active Directory
3 30 (40.54%) ITIL
4 26 (35.14%) Microsoft
5 23 (31.08%) Windows XP
6 22 (29.73%) MS Office
6 22 (29.73%) Windows Server 2003
6 22 (29.73%) VMware
6 22 (29.73%) Windows 7
7 21 (28.38%) Windows Server 2008
8 15 (20.27%) MS Exchange
8 15 (20.27%) WAN
8 15 (20.27%) LAN
9 13 (17.57%) Cisco
10 11 (14.86%) Service Management
10 11 (14.86%) SAN
10 11 (14.86%) SLA
11 10 (13.51%) Citrix
11 10 (13.51%) Ubuntu
11 10 (13.51%) Splunk
12 9 (12.16%) Telecoms
13 8 (10.81%) MS Excel
13 8 (10.81%) CentOS
14 7 (9.46%) VMware Infrastructure
14 7 (9.46%) Linux
14 7 (9.46%) UNIX
14 7 (9.46%) Change Management
14 7 (9.46%) Firewall
14 7 (9.46%) Cisco Certification
14 7 (9.46%) Microsoft Certification

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (20.27%) MS Exchange
2 5 (6.76%) Exchange Server 2007
2 5 (6.76%) Exchange Server 2010
3 3 (4.05%) Blackberry Enterprise Server
4 2 (2.70%) SharePoint
5 1 (1.35%) IIS
5 1 (1.35%) SharePoint 2010
Applications
1 22 (29.73%) MS Office
2 8 (10.81%) MS Excel
3 4 (5.41%) MS PowerPoint
Business Applications
1 1 (1.35%) SAP Oil and Gas
Communications & Networking
1 15 (20.27%) LAN
1 15 (20.27%) WAN
2 11 (14.86%) SAN
3 7 (9.46%) Firewall
4 6 (8.11%) 3G
4 6 (8.11%) UMTS
4 6 (8.11%) LDAP
4 6 (8.11%) GPRS
4 6 (8.11%) GSM
4 6 (8.11%) 2G
4 6 (8.11%) HSPA
4 6 (8.11%) LTE
5 5 (6.76%) VoIP
5 5 (6.76%) DHCP
5 5 (6.76%) TCP/IP
6 4 (5.41%) SSL
7 3 (4.05%) DNS
7 3 (4.05%) Internet
8 2 (2.70%) MPLS
8 2 (2.70%) DSL
Database & Business Intelligence
1 5 (6.76%) SQL Server
General
1 9 (12.16%) Telecoms
2 5 (6.76%) Finance
3 4 (5.41%) Manufacturing
4 2 (2.70%) Banking
4 2 (2.70%) Legal
5 1 (1.35%) Electronics
5 1 (1.35%) Local Government
5 1 (1.35%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.35%) Software Packaging
Miscellaneous
1 7 (9.46%) Blackberry
2 4 (5.41%) Clustering
3 3 (4.05%) Smartcard
3 3 (4.05%) Management Information System
4 2 (2.70%) Data Integration
4 2 (2.70%) NHS
5 1 (1.35%) DTV
5 1 (1.35%) Data Protection Act
5 1 (1.35%) Life Science
5 1 (1.35%) Video Conferencing
5 1 (1.35%) Analytical Skills
5 1 (1.35%) Data Centre
5 1 (1.35%) Replication
Operating Systems
1 50 (67.57%) Windows
2 23 (31.08%) Windows XP
3 22 (29.73%) Windows Server 2003
3 22 (29.73%) Windows 7
4 21 (28.38%) Windows Server 2008
5 10 (13.51%) Ubuntu
6 8 (10.81%) CentOS
7 7 (9.46%) UNIX
7 7 (9.46%) Linux
8 5 (6.76%) Windows 8
8 5 (6.76%) Windows Server 2012
9 3 (4.05%) Debian
10 2 (2.70%) Windows 2000
10 2 (2.70%) Windows 2000 Server
Processes & Methodologies
1 30 (40.54%) ITIL
2 11 (14.86%) Service Management
3 7 (9.46%) Change Management
3 7 (9.46%) Incident Management
4 6 (8.11%) Fault Management
4 6 (8.11%) Network Architecture
5 5 (6.76%) Workflow
6 3 (4.05%) Problem Management
6 3 (4.05%) Disaster Recovery
7 2 (2.70%) Service Delivery
7 2 (2.70%) Data Protection
7 2 (2.70%) Root Cause Analysis
8 1 (1.35%) Capacity Management
8 1 (1.35%) Software Deployment
8 1 (1.35%) Service Desk Management
8 1 (1.35%) Server Monitoring
8 1 (1.35%) Kalman Filter
8 1 (1.35%) People Management
8 1 (1.35%) Continuous Improvement
8 1 (1.35%) Data Security
Programming Languages
1 6 (8.11%) Python
2 4 (5.41%) SQL
3 1 (1.35%) C
Qualifications
1 7 (9.46%) Cisco Certification
1 7 (9.46%) Microsoft Certification
2 5 (6.76%) MCP
2 5 (6.76%) CCNA
3 3 (4.05%) MCSE
3 3 (4.05%) CCNP
4 2 (2.70%) MCDST
4 2 (2.70%) ITIL Certification
4 2 (2.70%) MCITP
5 1 (1.35%) Security Cleared
5 1 (1.35%) ITIL Foundation Certificate
5 1 (1.35%) VMware Certified Professional (VCP)
5 1 (1.35%) MCTS
Quality Assurance & Compliance
1 11 (14.86%) SLA
System Software
1 34 (45.95%) Active Directory
2 7 (9.46%) VMware Infrastructure
3 3 (4.05%) Hyper-V
4 2 (2.70%) VMware Server
5 1 (1.35%) vSphere
5 1 (1.35%) ISA Server
5 1 (1.35%) VMware ESX
5 1 (1.35%) Microsoft App-V
Systems Management
1 3 (4.05%) Backup Exec
2 2 (2.70%) WSUS
2 2 (2.70%) AirWatch
3 1 (1.35%) McAfee ePO
3 1 (1.35%) Cisco CUCM
Vendors
1 26 (35.14%) Microsoft
2 22 (29.73%) VMware
3 13 (17.57%) Cisco
4 10 (13.51%) Splunk
4 10 (13.51%) Citrix
5 6 (8.11%) Amdocs
6 3 (4.05%) Trustwave
6 3 (4.05%) Red Hat
7 2 (2.70%) Northgate
7 2 (2.70%) Civica
7 2 (2.70%) Oracle
8 1 (1.35%) SAP
8 1 (1.35%) Juniper
8 1 (1.35%) SolarWinds
8 1 (1.35%) McAfee
8 1 (1.35%) Sophos
Hull, North Humberside
Senitor Associates
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Computer Futures
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Computer Futures
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