The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 58 68 77
Rank change year-on-year
+10 +9
Contract jobs citing Service Delivery 68 48 51
As % of all contract IT jobs located in Yorkshire 2.79% 2.21% 1.92%
As % of the Processes & Methodologies category 3.73% 2.94% 2.55%
Number of daily rates quoted 56 21 25
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £338 £325
Average daily rate % change year-on-year
+18.51% +3.84%
90% offered a daily rate of more than £325 £235 £192
10% offered a daily rate of more than £425 £383 £450
UK excluding London average daily rate £383 £350 £350
% change year-on-year
+9.28% -
Number of hourly rates quoted 3 1 1
Average hourly rate £15.39 £17.50 £21.00
Average hourly rate % change year-on-year
-12.08% -16.66%
UK excluding London average hourly rate £15.00 £17.25 £16.50
% change year-on-year
-13.05% +4.56%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1825 1634 1998
As % of all contract IT jobs located in Yorkshire 74.98% 75.16% 75.31%
Number of daily rates quoted 1128 928 1024
Average daily rate £350 £330 £350
Average daily rate % change year-on-year
+6.06% -5.71%
90% offered a daily rate of more than £230 £230 £260
10% offered a daily rate of more than £478 £450 £460
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 50 64 57
Average hourly rate £16.00 £25.75 £18.25
Average hourly rate % change year-on-year
-37.86% +41.09%
90% offered a hourly rate of more than £11.00 £12.00 £11.50
10% offered a hourly rate of more than £38.00 £45.00 £32.20
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

Service Delivery
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Yorkshire

Service Delivery
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Yorkshire region.

Service Delivery Daily Rate Trend in Yorkshire

Service Delivery
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Yorkshire region over the 3 months to 30 September 2014.

Service Delivery Daily Rate Histogram in Yorkshire

Service Delivery
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Yorkshire region.

Service Delivery Hourly Rate Trend in Yorkshire

Service Delivery
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +20 54 £425 +21.42% 28
South Yorkshire +6 14 £325 -1.96% 6
North Yorkshire - - - - 4
East Yorkshire - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in Yorkshire

For the 6 months to 30 September 2014, IT contractor jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 54 (42.86%) ITIL
2 41 (32.54%) Service Management
3 34 (26.98%) Oracle
4 31 (24.60%) Stakeholder Management
5 30 (23.81%) IBM
6 29 (23.02%) Management Information System
7 28 (22.22%) WebSphere
7 28 (22.22%) Analytical Skills
8 27 (21.43%) Finance
9 26 (20.63%) ClearQuest
9 26 (20.63%) Mainframe
9 26 (20.63%) DB2
9 26 (20.63%) AIX
9 26 (20.63%) Linux
9 26 (20.63%) ClearCase
9 26 (20.63%) WebSphere Message Broker
10 22 (17.46%) Workflow Management
10 22 (17.46%) Workflow
10 22 (17.46%) Oracle Workflow
11 18 (14.29%) SQL Server
12 16 (12.70%) GAP Analysis
12 16 (12.70%) SQL
13 14 (11.11%) Windows
13 14 (11.11%) SLA
13 14 (11.11%) Capacity Management
14 13 (10.32%) NHS
14 13 (10.32%) Change Management
14 13 (10.32%) Project Management
15 12 (9.52%) Disaster Recovery
15 12 (9.52%) Business Continuity

Service Delivery
Top Related IT Skills in Yorkshire by Category

For the 6 months to 30 September 2014, IT contractor jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 28 (22.22%) WebSphere
2 22 (17.46%) Oracle Workflow
3 3 (2.38%) Exchange Server 2003
3 3 (2.38%) MS Exchange
4 2 (1.59%) Apache
4 2 (1.59%) Tomcat
4 2 (1.59%) IBM HTTP Server
5 1 (0.79%) SAS
Applications
1 9 (7.14%) MS Excel
2 4 (3.17%) MS Office
3 3 (2.38%) MS Project
4 1 (0.79%) MS Visio
4 1 (0.79%) SPSS
4 1 (0.79%) Stata
Business Applications
1 1 (0.79%) Oracle EBS
1 1 (0.79%) Oracle EBS R12
1 1 (0.79%) Oracle BPM
Communications & Networking
1 4 (3.17%) LAN
1 4 (3.17%) WAN
1 4 (3.17%) Firewall
2 3 (2.38%) Wi-Fi
2 3 (2.38%) DNS
2 3 (2.38%) DHCP
3 2 (1.59%) HTTP
4 1 (0.79%) VPN
4 1 (0.79%) SAN
4 1 (0.79%) Internet
Database & Business Intelligence
1 26 (20.63%) DB2
2 18 (14.29%) SQL Server
3 10 (7.94%) SQL Server 2005
3 10 (7.94%) Data Warehouse
4 9 (7.14%) MS Access
5 7 (5.56%) Relational Database
6 6 (4.76%) SQL Server 2008
7 3 (2.38%) Xcelsius
7 3 (2.38%) Oracle Database
7 3 (2.38%) Oracle Database 11g
7 3 (2.38%) BusinessObjects Web Intelligence
7 3 (2.38%) Oracle BI EE
8 2 (1.59%) Oracle ODI
9 1 (0.79%) Oracle Database 10g
9 1 (0.79%) EDMS
9 1 (0.79%) Crystal Reports
Development Applications
1 26 (20.63%) ClearCase
1 26 (20.63%) ClearQuest
2 2 (1.59%) Subversion
2 2 (1.59%) Git (software)
3 1 (0.79%) Cucumber
3 1 (0.79%) JUnit
3 1 (0.79%) Oracle APEX
3 1 (0.79%) NUnit
General
1 27 (21.43%) Finance
2 4 (3.17%) Advertising
2 4 (3.17%) Banking
2 4 (3.17%) Retail
3 3 (2.38%) Telecoms
3 3 (2.38%) Manufacturing
3 3 (2.38%) German Language
4 2 (1.59%) Local Government
5 1 (0.79%) International Banking
5 1 (0.79%) Marketing
5 1 (0.79%) Pharmaceutical
5 1 (0.79%) Legal
Job Titles
1 29 (23.02%) Analyst
2 22 (17.46%) Service Manager
3 19 (15.08%) Developer
4 17 (13.49%) Delivery Manager
4 17 (13.49%) Services Delivery Manager
5 12 (9.52%) WebSphere Developer
5 12 (9.52%) WebSphere Message Broker Developer
5 12 (9.52%) Service Analyst
6 10 (7.94%) Service Management Analyst
7 9 (7.14%) Capacity Manager
7 9 (7.14%) WebSphere Specialist
8 8 (6.35%) Senior Developer
9 6 (4.76%) Architect
9 6 (4.76%) Project Manager
9 6 (4.76%) Business Analyst
10 5 (3.97%) Administrator
10 5 (3.97%) Data Analyst
10 5 (3.97%) Senior WebSphere Developer
11 4 (3.17%) Functional Test Analyst
11 4 (3.17%) Functional Analyst
Libraries, Frameworks & Software Standards
1 26 (20.63%) WebSphere Message Broker
2 3 (2.38%) .NET
3 2 (1.59%) Web Services
4 1 (0.79%) WebSphere MQ
4 1 (0.79%) Middleware
4 1 (0.79%) Series 60
4 1 (0.79%) J2EE
Miscellaneous
1 29 (23.02%) Management Information System
2 28 (22.22%) Analytical Skills
3 26 (20.63%) Mainframe
4 13 (10.32%) NHS
5 3 (2.38%) Blackberry
5 3 (2.38%) User Experience
6 1 (0.79%) FMCG
6 1 (0.79%) Mobile Banking
Operating Systems
1 26 (20.63%) AIX
1 26 (20.63%) Linux
2 14 (11.11%) Windows
3 4 (3.17%) UNIX
3 4 (3.17%) Windows Server 2008
3 4 (3.17%) Windows Server 2012
4 3 (2.38%) Windows XP
Processes & Methodologies
1 54 (42.86%) ITIL
2 41 (32.54%) Service Management
3 31 (24.60%) Stakeholder Management
4 22 (17.46%) Workflow
4 22 (17.46%) Workflow Management
5 16 (12.70%) GAP Analysis
6 14 (11.11%) Capacity Management
7 13 (10.32%) Project Management
7 13 (10.32%) Change Management
8 12 (9.52%) Disaster Recovery
8 12 (9.52%) Business Continuity
9 10 (7.94%) Agile Software Development
9 10 (7.94%) Supplier Management
10 9 (7.14%) Release Management
10 9 (7.14%) Migration
10 9 (7.14%) ETL
11 8 (6.35%) Load Testing
12 7 (5.56%) Business Intelligence
12 7 (5.56%) PRINCE2
12 7 (5.56%) Data Modelling
Programming Languages
1 16 (12.70%) SQL
2 6 (4.76%) VBA
3 3 (2.38%) Ruby
3 3 (2.38%) PL/SQL
4 2 (1.59%) C#
4 2 (1.59%) Java
4 2 (1.59%) PowerShell
Qualifications
1 8 (6.35%) ITIL Certification
2 4 (3.17%) Degree
3 3 (2.38%) MCP
4 2 (1.59%) Security Cleared
5 1 (0.79%) IIBA
5 1 (0.79%) ITIL Foundation Certificate
5 1 (0.79%) MCSE
5 1 (0.79%) ISEB
5 1 (0.79%) Microsoft Certification
5 1 (0.79%) SC Cleared
5 1 (0.79%) CIPD
Quality Assurance & Compliance
1 14 (11.11%) SLA
2 9 (7.14%) QA
3 3 (2.38%) BS25999
3 3 (2.38%) ISO 9000
4 2 (1.59%) ISO/IEC 27001
5 1 (0.79%) COBIT
System Software
1 4 (3.17%) Active Directory
2 3 (2.38%) MetaFrame
2 3 (2.38%) ISA Server
2 3 (2.38%) VMware Infrastructure
2 3 (2.38%) XenApp
2 3 (2.38%) vSphere
2 3 (2.38%) Forefront TMG
3 1 (0.79%) Oracle RMAN
3 1 (0.79%) Oracle RAC
Systems Management
1 3 (2.38%) SCCM
1 3 (2.38%) SCOM
2 2 (1.59%) Opscode Chef
2 2 (1.59%) CA SiteMinder
3 1 (0.79%) OVSD
3 1 (0.79%) Oracle Enterprise Manager
3 1 (0.79%) OpenView
3 1 (0.79%) Data Guard
Vendors
1 34 (26.98%) Oracle
2 30 (23.81%) IBM
3 7 (5.56%) Microsoft
4 6 (4.76%) Business Objects
5 5 (3.97%) VMware
6 4 (3.17%) HP
6 4 (3.17%) Citrix
7 3 (2.38%) NetApp
7 3 (2.38%) Cisco
8 2 (1.59%) JBoss
9 1 (0.79%) Cognos
9 1 (0.79%) JD Edwards
9 1 (0.79%) Perforce
9 1 (0.79%) Actimize
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