The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 74 81 73
Rank change year-on-year
+7 -8
Contract jobs citing Service Delivery 37 35 24
As % of all contract IT jobs located in Yorkshire 1.940% 1.532% 1.345%
As % of the Processes & Methodologies category 2.807% 2.162% 2.131%
Number of daily rates quoted 20 14 9
Average daily rate £350 £295 £375
Average daily rate % change year-on-year
+18.43% -21.25%
90% offered a daily rate of more than £119 £215 £227
10% offered a daily rate of more than £426 £372 £450
UK excluding London average daily rate £355 £338 £350
% change year-on-year
+5.03% -3.57%
Number of hourly rates quoted 0 1 2
Average hourly rate - £27.00 £13.44
Average hourly rate % change year-on-year
- +100.93%
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1318 1619 1126
As % of all contract IT jobs located in Yorkshire 69.11% 70.88% 63.12%
Number of daily rates quoted 720 889 536
Average daily rate £325 £350 £350
Average daily rate % change year-on-year
-7.14% -
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £454 £459 £475
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 49 40 56
Average hourly rate £25.00 £16.50 £24.00
Average hourly rate % change year-on-year
+51.51% -31.25%
90% offered a hourly rate of more than £12.08 £12.50 £11.00
10% offered a hourly rate of more than £108.00 £32.50 £60.00
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
Service Delivery
England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Yorkshire Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Yorkshire region.

Yorkshire Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Yorkshire region over the 3 months to 21 May 2013.

Yorkshire Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Yorkshire region.

Yorkshire Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Yorkshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
West Yorkshire +6 24 £290 -17.14%
South Yorkshire -2 8 £362 +11.46%
North Yorkshire -3 3 £405 +57.86%
East Yorkshire - 2 £120 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 25 (35.21%) ITIL
2 16 (22.54%) Service Management
3 14 (19.72%) Windows
4 13 (18.31%) Finance
4 13 (18.31%) Project Management
5 12 (16.90%) Change Management
6 11 (15.49%) UNIX
6 11 (15.49%) Oracle
6 11 (15.49%) Microsoft
7 10 (14.08%) SLA
8 8 (11.27%) Windows 7
9 7 (9.859%) Windows XP
10 6 (8.451%) LAN
10 6 (8.451%) WAN
10 6 (8.451%) SQL
10 6 (8.451%) PRINCE2
10 6 (8.451%) MCSE
10 6 (8.451%) Microsoft Certification
10 6 (8.451%) ITIL Certification
10 6 (8.451%) Stakeholder Management
10 6 (8.451%) VMware
11 5 (7.042%) Enterprise Architecture
11 5 (7.042%) VMware Infrastructure
11 5 (7.042%) Continuous Improvement
11 5 (7.042%) Telecoms
11 5 (7.042%) MS Office
11 5 (7.042%) Citrix
12 4 (5.634%) Active Directory
12 4 (5.634%) MS Exchange
12 4 (5.634%) E-Commerce

Service Delivery
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 2 (2.817%) .NET
1 2 (2.817%) WPF
2 1 (1.408%) EDI
2 1 (1.408%) J2EE
2 1 (1.408%) HTML
2 1 (1.408%) COM
2 1 (1.408%) JSP
2 1 (1.408%) Servlets
2 1 (1.408%) Web Services
2 1 (1.408%) XML
Application Platforms
1 4 (5.634%) MS Exchange
2 1 (1.408%) Exchange Server 2003
2 1 (1.408%) Exchange Server 2010
2 1 (1.408%) Exchange Server 2007
2 1 (1.408%) Oracle Workflow
2 1 (1.408%) Blackberry Enterprise Server
2 1 (1.408%) SharePoint
2 1 (1.408%) Lotus Notes
Applications
1 5 (7.042%) MS Office
2 3 (4.225%) Spreadsheet
3 2 (2.817%) MS Excel
4 1 (1.408%) Office 365
4 1 (1.408%) MS Project
Business Applications
1 2 (2.817%) Oracle EBS
1 2 (2.817%) Oracle EBS R12
1 2 (2.817%) Oracle BPM
Communications & Networking
1 6 (8.451%) LAN
1 6 (8.451%) WAN
2 3 (4.225%) Internet
3 2 (2.817%) TCP/IP
4 1 (1.408%) Cisco IPT
4 1 (1.408%) IP Telephony
4 1 (1.408%) Unified Communications
4 1 (1.408%) Network Security
4 1 (1.408%) Firewall
4 1 (1.408%) SAN
4 1 (1.408%) CTI
4 1 (1.408%) SSL
4 1 (1.408%) VPN
4 1 (1.408%) DNS
4 1 (1.408%) VoIP
Database & Business Intelligence
1 3 (4.225%) SQL Server
2 2 (2.817%) Oracle 8/8i
2 2 (2.817%) Data Warehouse
2 2 (2.817%) RDBMS
2 2 (2.817%) Oracle 10g
2 2 (2.817%) Oracle 11g
3 1 (1.408%) SQL Server 2005
3 1 (1.408%) SQL Server 2008
3 1 (1.408%) Oracle BI EE
3 1 (1.408%) DataStage
3 1 (1.408%) Oracle Reports
Development Applications
1 2 (2.817%) NUnit
2 1 (1.408%) Oracle APEX
2 1 (1.408%) MSI
General
1 13 (18.31%) Finance
2 5 (7.042%) Telecoms
3 3 (4.225%) Local Government
3 3 (4.225%) Retail
4 1 (1.408%) Marketing
4 1 (1.408%) Banking
4 1 (1.408%) Multimedia
4 1 (1.408%) Publishing
Job Titles
1 11 (15.49%) Service Manager
2 8 (11.27%) Project Manager
3 7 (9.859%) Technical Support
4 6 (8.451%) Transition Manager
5 5 (7.042%) Delivery Manager
5 5 (7.042%) Services Delivery Manager
5 5 (7.042%) Release Manager
5 5 (7.042%) Analyst
6 3 (4.225%) Head of IT
6 3 (4.225%) Technical Support Officer
6 3 (4.225%) Service Analyst
6 3 (4.225%) IT Manager
6 3 (4.225%) Support Engineer
7 2 (2.817%) Customer Engineer
7 2 (2.817%) Consultant
7 2 (2.817%) Programme Manager
7 2 (2.817%) Administrator
7 2 (2.817%) DBA
7 2 (2.817%) Oracle DBA
7 2 (2.817%) Technical Support Engineer
Miscellaneous
1 4 (5.634%) Management Information System
2 2 (2.817%) Web 2.0
3 1 (1.408%) iPad
3 1 (1.408%) Cloud Computing
3 1 (1.408%) iPhone
3 1 (1.408%) Fat Client
3 1 (1.408%) Streaming Video
3 1 (1.408%) Blackberry
3 1 (1.408%) NHS
3 1 (1.408%) Thin Client
3 1 (1.408%) Client/Server
Operating Systems
1 14 (19.72%) Windows
2 11 (15.49%) UNIX
3 8 (11.27%) Windows 7
4 7 (9.859%) Windows XP
5 4 (5.634%) Windows Vista
6 3 (4.225%) Windows Server 2003
6 3 (4.225%) Windows 2000
7 2 (2.817%) Linux
7 2 (2.817%) Windows Server 2008
7 2 (2.817%) Windows 8
8 1 (1.408%) Apple iOS
8 1 (1.408%) Red Hat Enterprise Linux
8 1 (1.408%) Mac OS X
8 1 (1.408%) AIX
Processes & Methodologies
1 25 (35.21%) ITIL
2 16 (22.54%) Service Management
3 13 (18.31%) Project Management
4 12 (16.90%) Change Management
5 6 (8.451%) PRINCE2
5 6 (8.451%) Stakeholder Management
6 5 (7.042%) Enterprise Architecture
6 5 (7.042%) Continuous Improvement
7 4 (5.634%) E-Commerce
7 4 (5.634%) ITSM
8 3 (4.225%) Incident Management
8 3 (4.225%) Migration
8 3 (4.225%) Problem Management
8 3 (4.225%) Performance Management
8 3 (4.225%) Configuration Management
8 3 (4.225%) SOA
9 2 (2.817%) CRM
9 2 (2.817%) ERP
9 2 (2.817%) Business Intelligence
9 2 (2.817%) Risk Management
Programming Languages
1 6 (8.451%) SQL
2 2 (2.817%) PL/SQL
2 2 (2.817%) C#
2 2 (2.817%) VB
2 2 (2.817%) VB.NET
2 2 (2.817%) VBA
2 2 (2.817%) Shell Script
2 2 (2.817%) VB6
3 1 (1.408%) PowerShell
3 1 (1.408%) Java
3 1 (1.408%) JavaScript
3 1 (1.408%) VBScript
Qualifications
1 6 (8.451%) MCSE
1 6 (8.451%) Microsoft Certification
1 6 (8.451%) ITIL Certification
2 4 (5.634%) Security Cleared
3 3 (4.225%) MCSA
3 3 (4.225%) MCP
3 3 (4.225%) HNC
4 2 (2.817%) SC Cleared
5 1 (1.408%) CCSE
5 1 (1.408%) JNCIS
5 1 (1.408%) Degree
5 1 (1.408%) BC Cleared
5 1 (1.408%) DV Cleared
5 1 (1.408%) CCSP
5 1 (1.408%) CCA
5 1 (1.408%) Citrix Certification
5 1 (1.408%) CISSP
5 1 (1.408%) Cisco Certification
Quality Assurance & Compliance
1 10 (14.08%) SLA
2 3 (4.225%) QA
3 1 (1.408%) PCI DSS
3 1 (1.408%) Sarbanes-Oxley
System Software
1 5 (7.042%) VMware Infrastructure
2 4 (5.634%) Active Directory
3 2 (2.817%) Oracle RMAN
3 2 (2.817%) Oracle RAC
4 1 (1.408%) Xen
4 1 (1.408%) XenApp
4 1 (1.408%) VMware ESXi
4 1 (1.408%) Microsoft App-V
4 1 (1.408%) MetaFrame
Systems Management
1 2 (2.817%) NetBackup
1 2 (2.817%) Backup Exec
1 2 (2.817%) SCCM
1 2 (2.817%) Data Guard
2 1 (1.408%) WSUS
2 1 (1.408%) OVSD
2 1 (1.408%) Systems Management Server (SMS)
2 1 (1.408%) OpenView
Vendors
1 11 (15.49%) Oracle
1 11 (15.49%) Microsoft
2 6 (8.451%) VMware
3 5 (7.042%) Citrix
4 4 (5.634%) HP
5 2 (2.817%) Cisco
5 2 (2.817%) Juniper
5 2 (2.817%) Intel
5 2 (2.817%) Blue Coat
6 1 (1.408%) IronPort
6 1 (1.408%) Perforce
6 1 (1.408%) Wyse
6 1 (1.408%) Nortel
6 1 (1.408%) Avaya
6 1 (1.408%) Websense
6 1 (1.408%) NetApp
6 1 (1.408%) Nokia
6 1 (1.408%) Lotus
6 1 (1.408%) Red Hat
6 1 (1.408%) Apple
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