The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 189 183 173
Rank change year-on-year
-6 -10
Permanent jobs requiring a 2nd Line Support 60 78 45
As % of all permanent IT jobs located in Yorkshire 0.90% 1.09% 0.85%
As % of the Job Titles category 0.94% 1.13% 0.90%
Number of salaries quoted 50 68 44
Average salary £23,500 £21,000 £25,225
Average salary % change year-on-year
+11.90% -16.74%
90% offered a salary of more than £20,000 £18,500 £19,300
10% offered a salary of more than £30,250 £25,000 £28,000
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6403 6888 4979
As % of all permanent IT jobs located in Yorkshire 95.98% 96.31% 94.51%
Number of salaries quoted 5256 5434 3949
Average salary £40,000 £37,000 £36,000
Average salary % change year-on-year
+8.10% +2.77%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 4 September 2015.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -17 45 £23,500 +11.90% 3
South Yorkshire +11 9 £29,000 +38.09%
North Yorkshire +5 5 £25,000 +25.00% 1
East Yorkshire - 1 £32,500 - 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 87 (83.65%) Windows
2 58 (55.77%) Active Directory
3 45 (43.27%) Microsoft
4 39 (37.50%) Windows 7
5 33 (31.73%) VMware
6 31 (29.81%) Citrix
7 29 (27.88%) MS Excel
8 28 (26.92%) Windows Server 2008
9 27 (25.96%) ITIL
9 27 (25.96%) MS Office
10 26 (25.00%) MS Exchange
10 26 (25.00%) TCP/IP
11 25 (24.04%) Windows Server 2012
12 24 (23.08%) VMware Infrastructure
12 24 (23.08%) Windows Server 2003
13 22 (21.15%) SLA
14 19 (18.27%) LAN
15 18 (17.31%) Windows 8
16 17 (16.35%) WAN
16 17 (16.35%) Cisco
16 17 (16.35%) SQL
16 17 (16.35%) Linux
17 15 (14.42%) Exchange Server 2010
17 15 (14.42%) Exchange Server 2013
18 14 (13.46%) UNIX
18 14 (13.46%) DHCP
19 13 (12.50%) DNS
19 13 (12.50%) HP
19 13 (12.50%) Microsoft Certification
19 13 (12.50%) Telecoms

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (25.00%) MS Exchange
2 15 (14.42%) Exchange Server 2010
2 15 (14.42%) Exchange Server 2013
3 11 (10.58%) Exchange Server 2007
4 8 (7.69%) Exchange Server 2003
5 6 (5.77%) SharePoint
6 5 (4.81%) Lync
7 3 (2.88%) IIS
8 2 (1.92%) JBoss
8 2 (1.92%) Apache
9 1 (0.96%) IBM Notes
9 1 (0.96%) SharePoint Server
9 1 (0.96%) SharePoint 2010
Applications
1 29 (27.88%) MS Excel
2 27 (25.96%) MS Office
3 3 (2.88%) MS Visio
4 1 (0.96%) MS PowerPoint
Cloud Services
1 7 (6.73%) Office 365
2 1 (0.96%) Mimecast
Communications & Networking
1 26 (25.00%) TCP/IP
2 19 (18.27%) LAN
3 17 (16.35%) WAN
4 14 (13.46%) DHCP
5 13 (12.50%) DNS
6 12 (11.54%) SAN
6 12 (11.54%) VPN
7 10 (9.62%) Internet
8 8 (7.69%) Firewall
8 8 (7.69%) NAS
8 8 (7.69%) LDAP
9 7 (6.73%) VoIP
10 5 (4.81%) Wireless
11 3 (2.88%) NetScaler
12 1 (0.96%) WebEx
12 1 (0.96%) IP Telephony
12 1 (0.96%) VLAN
12 1 (0.96%) Cisco ASA
12 1 (0.96%) SNMP
12 1 (0.96%) Wi-Fi
Database & Business Intelligence
1 7 (6.73%) SQL Server
2 3 (2.88%) RDBMS
2 3 (2.88%) Relational Database
3 1 (0.96%) Oracle Reports
Development Applications
1 3 (2.88%) Oracle Forms
General
1 13 (12.50%) Telecoms
2 9 (8.65%) Finance
3 4 (3.85%) Retail
4 3 (2.88%) Retail Banking
4 3 (2.88%) Marketing
4 3 (2.88%) Banking
5 1 (0.96%) Legal
5 1 (0.96%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (5.77%) Web Services
2 1 (0.96%) 802.1X
2 1 (0.96%) HTML
Miscellaneous
1 3 (2.88%) CCTV
2 2 (1.92%) Video Conferencing
3 1 (0.96%) Data Integration
3 1 (0.96%) iPhone
3 1 (0.96%) iSeries
3 1 (0.96%) Analytical Skills
3 1 (0.96%) Blackberry
3 1 (0.96%) Management Information System
3 1 (0.96%) Replication
3 1 (0.96%) Smartphone
3 1 (0.96%) Statistics
Operating Systems
1 87 (83.65%) Windows
2 39 (37.50%) Windows 7
3 28 (26.92%) Windows Server 2008
4 25 (24.04%) Windows Server 2012
5 24 (23.08%) Windows Server 2003
6 18 (17.31%) Windows 8
7 17 (16.35%) Linux
8 14 (13.46%) UNIX
9 12 (11.54%) Windows XP
10 6 (5.77%) Ubuntu
11 5 (4.81%) Windows 2000
12 3 (2.88%) SUSE
12 3 (2.88%) Debian
12 3 (2.88%) Windows Mobile
12 3 (2.88%) Windows 2000 Server
12 3 (2.88%) CentOS
13 1 (0.96%) Android
13 1 (0.96%) Mac OS X
13 1 (0.96%) Solaris
Processes & Methodologies
1 27 (25.96%) ITIL
2 10 (9.62%) Service Management
3 8 (7.69%) Service Delivery
3 8 (7.69%) Time Management
4 6 (5.77%) Network Management
4 6 (5.77%) Change Management
5 5 (4.81%) BCP
5 5 (4.81%) E-Commerce
6 3 (2.88%) UML
6 3 (2.88%) RUP
6 3 (2.88%) Agile Software Development
6 3 (2.88%) Incident Management
6 3 (2.88%) Problem Management
7 2 (1.92%) Configuration Management
8 1 (0.96%) Quality Management
8 1 (0.96%) B2B
8 1 (0.96%) Asset Management
8 1 (0.96%) Content Management
8 1 (0.96%) Knowledge Management
8 1 (0.96%) Disaster Recovery
Programming Languages
1 17 (16.35%) SQL
2 8 (7.69%) PowerShell
3 6 (5.77%) Python
4 5 (4.81%) PHP
5 3 (2.88%) PL/SQL
5 3 (2.88%) Bash Shell
5 3 (2.88%) Tcl
5 3 (2.88%) AWK
5 3 (2.88%) C
5 3 (2.88%) C++
5 3 (2.88%) COBOL
5 3 (2.88%) JavaScript
5 3 (2.88%) Perl
Qualifications
1 13 (12.50%) Microsoft Certification
2 9 (8.65%) MCP
3 7 (6.73%) Cisco Certification
4 6 (5.77%) CCNA
4 6 (5.77%) MCDST
5 3 (2.88%) ITIL Certification
5 3 (2.88%) MCSE
6 2 (1.92%) MCSA
6 2 (1.92%) CCNP
6 2 (1.92%) Degree
7 1 (0.96%) MCITP
7 1 (0.96%) A+ Certification
Quality Assurance & Compliance
1 22 (21.15%) SLA
2 2 (1.92%) QA
3 1 (0.96%) ISO/IEC 27001
System Software
1 58 (55.77%) Active Directory
2 24 (23.08%) VMware Infrastructure
3 11 (10.58%) Hyper-V
3 11 (10.58%) vSphere
4 10 (9.62%) vCloud
5 8 (7.69%) VMware ESXi
5 8 (7.69%) XenApp
5 8 (7.69%) XenServer
6 5 (4.81%) Terminal Services
7 2 (1.92%) VMware ESX
7 2 (1.92%) Microsoft App-V
8 1 (0.96%) Xen
8 1 (0.96%) XenDesktop
Systems Management
1 6 (5.77%) OpenView
2 4 (3.85%) Backup Exec
2 4 (3.85%) SCCM
3 1 (0.96%) AirWatch
Vendors
1 45 (43.27%) Microsoft
2 33 (31.73%) VMware
3 31 (29.81%) Citrix
4 17 (16.35%) Cisco
5 13 (12.50%) HP
6 11 (10.58%) Veeam
7 8 (7.69%) Isilon
7 8 (7.69%) Nimsoft
7 8 (7.69%) EMC
7 8 (7.69%) NetApp
7 8 (7.69%) Zerto
8 5 (4.81%) BT
9 4 (3.85%) Symantec
9 4 (3.85%) Apple
10 3 (2.88%) CheckPoint
10 3 (2.88%) SAP
10 3 (2.88%) Oracle
10 3 (2.88%) Red Hat
10 3 (2.88%) Splunk
11 2 (1.92%) WatchGuard
Leeds, West Yorkshire
NHS Confederation
Salary: £21,630 per annum
Posted: 2 hours ago
York, North Yorkshire
Senitor Associates
Posted: 20 hours ago