The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Second Line Support
England / Yorkshire
Rank 150 179 151
Rank change year-on-year
+29 -28
Permanent jobs requiring a 2nd Line Support 72 65 105
As % of all permanent IT jobs located in Yorkshire 1.41% 1.10% 1.57%
As % of the Job Titles category 1.44% 1.13% 1.60%
Number of salaries quoted 69 58 88
Median salary £25,000 £24,500 £23,000
Median salary % change year-on-year
+2.04% +6.52%
90% offered a salary of more than £18,000 £20,000 £20,000
10% offered a salary of more than £27,500 £30,000 £30,000
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4990 5734 6558
As % of all permanent IT jobs located in Yorkshire 97.73% 97.22% 97.81%
Number of salaries quoted 4263 4788 5430
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £57,000 £52,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +36 48 £25,000 +2.04% 11
North Yorkshire -2 22 £25,000 +4.71% 1
South Yorkshire -2 1 £21,000 -16.00% 1
East Yorkshire - 1 £24,000 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 116 (87.88%) Windows
2 105 (79.55%) Active Directory
3 93 (70.45%) Windows Server
4 75 (56.82%) Microsoft
5 62 (46.97%) MS Exchange
6 52 (39.39%) VMware
7 49 (37.12%) Windows Server 2008
8 40 (30.30%) Windows 7
9 37 (28.03%) SLA
10 35 (26.52%) Windows Server 2012
11 29 (21.97%) MS Excel
11 29 (21.97%) VMware Infrastructure
12 28 (21.21%) MS Office
13 26 (19.70%) SQL
14 25 (18.94%) ITIL
15 24 (18.18%) Citrix
15 24 (18.18%) Hyper-V
16 23 (17.42%) Windows Server 2003
17 22 (16.67%) VoIP
18 21 (15.91%) DNS
18 21 (15.91%) Office 365
19 20 (15.15%) Time Management
19 20 (15.15%) DHCP
20 17 (12.88%) Finance
20 17 (12.88%) TCP/IP
21 15 (11.36%) Windows 10
22 14 (10.61%) Exchange Server 2010
22 14 (10.61%) Exchange Server 2013
22 14 (10.61%) Firewall
23 13 (9.85%) Windows 8

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (46.97%) MS Exchange
2 14 (10.61%) Exchange Server 2010
2 14 (10.61%) Exchange Server 2013
3 12 (9.09%) SharePoint
4 11 (8.33%) Exchange Server 2007
5 5 (3.79%) Skype for Business
6 4 (3.03%) Exchange Server 2003
6 4 (3.03%) SharePoint 2010
7 3 (2.27%) Blackberry Enterprise Server
8 1 (0.76%) IBM Notes
8 1 (0.76%) SharePoint 2013
Applications
1 29 (21.97%) MS Excel
2 28 (21.21%) MS Office
3 4 (3.03%) MS PowerPoint
Business Applications
1 2 (1.52%) Visualfiles
Cloud Services
1 21 (15.91%) Office 365
2 5 (3.79%) Mimecast
3 2 (1.52%) Microsoft Azure
4 1 (0.76%) Azure Active Directory
4 1 (0.76%) SaaS
Communications & Networking
1 22 (16.67%) VoIP
2 21 (15.91%) DNS
3 20 (15.15%) DHCP
4 17 (12.88%) TCP/IP
5 14 (10.61%) Firewall
6 12 (9.09%) SAN
7 11 (8.33%) Remote Desktop
8 10 (7.58%) VPN
9 5 (3.79%) LAN
9 5 (3.79%) NAS
9 5 (3.79%) WAN
10 3 (2.27%) MPLS
10 3 (2.27%) Skype
10 3 (2.27%) VLAN
11 2 (1.52%) Internet
11 2 (1.52%) Network Security
Database & Business Intelligence
1 5 (3.79%) Crystal Reports
2 4 (3.03%) SQL Server
3 3 (2.27%) SQL Server 2005
3 3 (2.27%) SQL Server 2008
4 1 (0.76%) SQL Server 2012
Development Applications
1 1 (0.76%) Visual Studio
General
1 17 (12.88%) Finance
2 6 (4.55%) Law
3 4 (3.03%) Legal
4 2 (1.52%) Telecoms
5 1 (0.76%) Back Office
5 1 (0.76%) Games
5 1 (0.76%) Manufacturing
5 1 (0.76%) Online Betting
Miscellaneous
1 6 (4.55%) Replication
2 5 (3.79%) Analytical Skills
3 4 (3.03%) Data Centre
3 4 (3.03%) iPad
4 3 (2.27%) Blackberry
4 3 (2.27%) Clustering
5 2 (1.52%) Handset
6 1 (0.76%) CCTV
6 1 (0.76%) Computer Science
6 1 (0.76%) Fat Client
6 1 (0.76%) iSeries
6 1 (0.76%) Thin Client
6 1 (0.76%) Video Conferencing
Operating Systems
1 116 (87.88%) Windows
2 93 (70.45%) Windows Server
3 49 (37.12%) Windows Server 2008
4 40 (30.30%) Windows 7
5 35 (26.52%) Windows Server 2012
6 23 (17.42%) Windows Server 2003
7 15 (11.36%) Windows 10
8 13 (9.85%) Windows 8
9 11 (8.33%) Windows XP
10 6 (4.55%) Unix
11 5 (3.79%) Linux
12 3 (2.27%) Windows Vista
13 2 (1.52%) Android
13 2 (1.52%) Apple iOS
13 2 (1.52%) Windows Phone
Processes & Methodologies
1 25 (18.94%) ITIL
2 20 (15.15%) Time Management
3 6 (4.55%) Application Packaging
3 6 (4.55%) Case Management
4 5 (3.79%) CRM
4 5 (3.79%) Mentoring
5 4 (3.03%) Email Filtering
5 4 (3.03%) Kalman Filter
5 4 (3.03%) Migration
5 4 (3.03%) Service Delivery
5 4 (3.03%) Web Filtering
6 3 (2.27%) Change Control
6 3 (2.27%) Coaching
7 2 (1.52%) Change Management
7 2 (1.52%) Network Design
7 2 (1.52%) Project Management
7 2 (1.52%) Service Management
8 1 (0.76%) Capacity Planning
8 1 (0.76%) Disaster Recovery
8 1 (0.76%) Problem Management
Programming Languages
1 26 (19.70%) SQL
2 4 (3.03%) PowerShell
3 1 (0.76%) C#
Qualifications
1 12 (9.09%) Microsoft Certification
2 10 (7.58%) CCNA
2 10 (7.58%) Cisco Certification
3 4 (3.03%) MCSE
4 3 (2.27%) Degree
5 1 (0.76%) MCSA
5 1 (0.76%) Security Cleared
Quality Assurance & Compliance
1 37 (28.03%) SLA
2 1 (0.76%) QA
System Software
1 105 (79.55%) Active Directory
2 29 (21.97%) VMware Infrastructure
3 24 (18.18%) Hyper-V
4 8 (6.06%) XenApp
5 4 (3.03%) Terminal Server
6 3 (2.27%) VMware ESXi
7 2 (1.52%) Firmware
Systems Management
1 12 (9.09%) SCCM
2 6 (4.55%) Norton AntiVirus
2 6 (4.55%) SCOM
3 5 (3.79%) WSUS
4 4 (3.03%) OpenView
5 3 (2.27%) Backup Exec
6 1 (0.76%) McAfee ePO
6 1 (0.76%) Microsoft Intune
Vendors
1 75 (56.82%) Microsoft
2 52 (39.39%) VMware
3 24 (18.18%) Citrix
4 8 (6.06%) Cisco
5 6 (4.55%) Apple
5 6 (4.55%) HP
5 6 (4.55%) Symantec
5 6 (4.55%) Veeam
6 5 (3.79%) Avaya
7 4 (3.03%) NetApp
8 3 (2.27%) CommVault
8 3 (2.27%) Dell Compellent
8 3 (2.27%) Kaspersky
9 2 (1.52%) LexisNexis
9 2 (1.52%) Mitel
9 2 (1.52%) Remedy
9 2 (1.52%) ServiceNow
9 2 (1.52%) Synology
10 1 (0.76%) Intel Security
10 1 (0.76%) Lotus
Leeds, West Yorkshire
onezeero.
Salary: £20000 - £22000 per annum + benefits
Posted: 11 hours ago
Halifax, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: Yesterday
Sheffield, South Yorkshire
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 6 hours ago
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: 6 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £22,000 to £30,000 per annum + excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £17,000 to £19,000 per annum plus additional benefits
Posted: 7 days ago
Bradford, West Yorkshire
Modis International
Salary: £25000 - £27000 per annum
Posted: 6 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum + on-call allowance + benefits
Posted: 4 days ago
Halifax
Hays Specialist Recruitment
Salary: £20000.00 - £23000 per annum
Posted: 11 days ago
Bradford, West Yorkshire
Spring Technology
Salary: £22000.00 - £24000.00 per annum
Posted: 6 days ago
Keighley, West Yorkshire
Connected IT
Salary: £18000 - £22000 per annum + bens
Posted: 4 days ago
Wetherby
greywood
Salary: £24000 - £27000 per annum + bens
Posted: 11 days ago
Bradford
Bluetown Online LTD
Salary: £24000 per annum
Posted: 25 days ago