The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 179 166 166
Rank change year-on-year
-13 0
Permanent jobs requiring a 2nd Line Support 76 51 61
As % of all permanent IT jobs located in Yorkshire 1.04% 0.95% 1.03%
As % of the Job Titles category 1.07% 1.01% 1.07%
Number of salaries quoted 66 50 55
Average salary £21,000 £22,500 £21,500
Average salary % change year-on-year
-6.66% +4.65%
90% offered a salary of more than £18,750 £19,000 £18,000
10% offered a salary of more than £25,250 £28,000 £27,000
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7072 5064 5710
As % of all permanent IT jobs located in Yorkshire 96.49% 94.67% 96.73%
Number of salaries quoted 5612 4025 4699
Average salary £37,000 £36,500 £35,000
Average salary % change year-on-year
+1.36% +4.28%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 16 September 2014.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +16 72 £21,000 -2.32% 5
South Yorkshire -19 3 £21,000 -6.66% 3
North Yorkshire -36 1 £20,000 -28.57% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 16 September 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 109 (73.65%) Windows
2 105 (70.95%) Active Directory
3 82 (55.41%) Microsoft
4 53 (35.81%) MS Excel
5 49 (33.11%) MS Office
6 47 (31.76%) Windows XP
7 43 (29.05%) VMware
8 40 (27.03%) MS Exchange
9 35 (23.65%) Windows 7
10 31 (20.95%) Windows Server 2008
11 29 (19.59%) Citrix
11 29 (19.59%) Windows Server 2003
12 25 (16.89%) DNS
12 25 (16.89%) SCCM
13 23 (15.54%) SharePoint
13 23 (15.54%) ITIL
14 22 (14.86%) SLA
14 22 (14.86%) TCP/IP
15 19 (12.84%) DHCP
15 19 (12.84%) Firewall
16 16 (10.81%) SQL
16 16 (10.81%) Office 365
17 15 (10.14%) Telecoms
18 14 (9.46%) Internet
18 14 (9.46%) SharePoint 2013
19 13 (8.78%) LAN
19 13 (8.78%) WAN
20 12 (8.11%) VMware Infrastructure
21 11 (7.43%) Hyper-V
21 11 (7.43%) Mentoring

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 16 September 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (27.03%) MS Exchange
2 23 (15.54%) SharePoint
3 14 (9.46%) SharePoint 2013
4 6 (4.05%) SharePoint 2010
5 5 (3.38%) IIS
6 2 (1.35%) IBM Notes
6 2 (1.35%) Blackberry Enterprise Server
6 2 (1.35%) Exchange Server 2010
7 1 (0.68%) Exchange Server 2003
Applications
1 53 (35.81%) MS Excel
2 49 (33.11%) MS Office
3 2 (1.35%) MS Visio
Business Applications
1 1 (0.68%) Dynamics NAV
1 1 (0.68%) Line 500
Cloud Services
1 16 (10.81%) Office 365
Communications & Networking
1 25 (16.89%) DNS
2 22 (14.86%) TCP/IP
3 19 (12.84%) DHCP
3 19 (12.84%) Firewall
4 14 (9.46%) Internet
5 13 (8.78%) LAN
5 13 (8.78%) WAN
6 9 (6.08%) VoIP
7 8 (5.41%) Network Security
8 6 (4.05%) Cisco IOS
9 4 (2.70%) ADSL
9 4 (2.70%) Broadband
9 4 (2.70%) MPLS
9 4 (2.70%) BGP
10 3 (2.03%) Intranet
10 3 (2.03%) VPN
11 1 (0.68%) IMAP4
11 1 (0.68%) POP3
Database & Business Intelligence
1 10 (6.76%) SQL Server
2 5 (3.38%) MySQL
3 2 (1.35%) SQL Server 2000
3 2 (1.35%) Crystal Reports
3 2 (1.35%) SQL Server 2005
3 2 (1.35%) SQL Server 2008
Development Applications
1 1 (0.68%) Visual Studio
General
1 15 (10.14%) Telecoms
2 9 (6.08%) Finance
3 4 (2.70%) Retail
4 1 (0.68%) Spanish Language
4 1 (0.68%) Legal
4 1 (0.68%) Advertising
Libraries, Frameworks & Software Standards
1 4 (2.70%) .NET
2 2 (1.35%) XML
3 1 (0.68%) XSLT
3 1 (0.68%) Web Services
Miscellaneous
1 10 (6.76%) Blackberry
2 7 (4.73%) Analytical Skills
3 2 (1.35%) Management Information System
4 1 (0.68%) Client/Server
Operating Systems
1 109 (73.65%) Windows
2 47 (31.76%) Windows XP
3 35 (23.65%) Windows 7
4 31 (20.95%) Windows Server 2008
5 29 (19.59%) Windows Server 2003
6 11 (7.43%) Windows Server 2012
7 9 (6.08%) Linux
8 8 (5.41%) Windows 8
9 6 (4.05%) Android
10 5 (3.38%) Windows 2000
11 4 (2.70%) UNIX
11 4 (2.70%) Windows Vista
12 2 (1.35%) Apple iOS
12 2 (1.35%) Windows 2000 Server
13 1 (0.68%) Mac OS
13 1 (0.68%) Fedora
Processes & Methodologies
1 23 (15.54%) ITIL
2 11 (7.43%) Mentoring
3 9 (6.08%) Root Cause Analysis
4 8 (5.41%) Service Delivery
5 6 (4.05%) Incident Management
6 4 (2.70%) Agile Software Development
6 4 (2.70%) Problem Management
6 4 (2.70%) Coaching
7 3 (2.03%) Continuous Improvement
7 3 (2.03%) Service Management
7 3 (2.03%) E-Procurement
7 3 (2.03%) B2B
8 2 (1.35%) Technical Analysis
8 2 (1.35%) Time Management
9 1 (0.68%) Data Migration
9 1 (0.68%) Software Licensing
9 1 (0.68%) Change Control
9 1 (0.68%) Software Deployment
9 1 (0.68%) Document Management
9 1 (0.68%) Systems Analysis
Programming Languages
1 16 (10.81%) SQL
2 4 (2.70%) VB
2 4 (2.70%) Perl
2 4 (2.70%) PowerShell
2 4 (2.70%) Bash Shell
3 1 (0.68%) PHP5
3 1 (0.68%) PHP
3 1 (0.68%) VB.NET
Qualifications
1 10 (6.76%) Security Cleared
2 8 (5.41%) Microsoft Certification
3 6 (4.05%) SC Cleared
4 4 (2.70%) MCP
4 4 (2.70%) MCSE
4 4 (2.70%) MCSA
5 2 (1.35%) MCITP
6 1 (0.68%) ITIL Foundation Certificate
6 1 (0.68%) Degree
6 1 (0.68%) MCDST
6 1 (0.68%) MCTS
6 1 (0.68%) Network+ Certification
6 1 (0.68%) A+ Certification
6 1 (0.68%) ITIL Certification
6 1 (0.68%) CCNA
6 1 (0.68%) CCA
6 1 (0.68%) Citrix Certification
6 1 (0.68%) Cisco Certification
Quality Assurance & Compliance
1 22 (14.86%) SLA
System Software
1 105 (70.95%) Active Directory
2 12 (8.11%) VMware Infrastructure
3 11 (7.43%) Hyper-V
4 6 (4.05%) NDS
5 5 (3.38%) Terminal Services
6 2 (1.35%) XenApp
6 2 (1.35%) XenServer
7 1 (0.68%) vSphere
Systems Management
1 25 (16.89%) SCCM
2 3 (2.03%) Backup Exec
3 2 (1.35%) WSUS
Vendors
1 82 (55.41%) Microsoft
2 43 (29.05%) VMware
3 29 (19.59%) Citrix
4 11 (7.43%) Cisco
5 9 (6.08%) Dell
6 7 (4.73%) Sage
7 6 (4.05%) Pegasus
7 6 (4.05%) AppSense
8 4 (2.70%) Apple
8 4 (2.70%) Fortinet
8 4 (2.70%) Fujitsu
8 4 (2.70%) WatchGuard
8 4 (2.70%) SonicWALL
9 3 (2.03%) Symantec
9 3 (2.03%) HP
10 2 (1.35%) Lotus
10 2 (1.35%) Veritas
10 2 (1.35%) Oracle
10 2 (1.35%) Zoho
11 1 (0.68%) Veeam
Rotherham, South Yorkshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum + Excellent Benefits
Posted: 4 hours ago
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: 12 hours ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 4 days ago
Wetherby, West Yorkshire
4it Recruitment Ltd
Salary: Up to £25,000 per annum
Posted: 5 days ago
Bradford, West Yorkshire
Eclipse Legal Systems
Salary: Up to £17,000 per annum dependent on skills and experience
Posted: 12 days ago
West Yorkshire
DP Connect
Salary: £18000 - £22000 per annum
Posted: 27 days ago