The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 177 169 167
Rank change year-on-year
-8 -2
Permanent jobs requiring a 2nd Line Support 57 88 104
As % of all permanent IT jobs located in Yorkshire 1.00% 1.33% 1.40%
As % of the Job Titles category 1.02% 1.37% 1.44%
Number of salaries quoted 53 80 90
Median salary £25,000 £23,500 £22,000
Median salary % change year-on-year
+6.38% +6.81%
90% offered a salary of more than £19,000 £21,450 £19,000
10% offered a salary of more than £33,000 £30,000 £26,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5594 6426 7219
As % of all permanent IT jobs located in Yorkshire 97.81% 97.45% 97.40%
Number of salaries quoted 4565 5240 5744
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £50,500 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 26 September 2016.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +13 45 £24,000 +2.12% 4
South Yorkshire +7 6 £27,500 -3.50% 1
North Yorkshire -16 5 £27,000 +17.39% 4
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 86 (71.07%) Windows
2 73 (60.33%) Microsoft
3 69 (57.02%) Active Directory
4 54 (44.63%) Windows Server
5 52 (42.98%) MS Exchange
6 41 (33.88%) VMware
7 37 (30.58%) MS Office
8 34 (28.10%) Windows Server 2003
9 32 (26.45%) Windows Server 2008
9 32 (26.45%) Windows 7
10 30 (24.79%) Citrix
10 30 (24.79%) MS Excel
11 27 (22.31%) SLA
12 26 (21.49%) ITIL
12 26 (21.49%) Finance
13 24 (19.83%) Windows Server 2012
13 24 (19.83%) VMware Infrastructure
14 21 (17.36%) SQL
15 18 (14.88%) Cisco
15 18 (14.88%) Microsoft Certification
16 16 (13.22%) TCP/IP
16 16 (13.22%) Blackberry
16 16 (13.22%) Hyper-V
17 15 (12.40%) Exchange Server 2007
17 15 (12.40%) Windows XP
18 14 (11.57%) DHCP
18 14 (11.57%) SharePoint
18 14 (11.57%) SQL Server
18 14 (11.57%) SAN
18 14 (11.57%) VPN

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (42.98%) MS Exchange
2 15 (12.40%) Exchange Server 2007
3 14 (11.57%) Exchange Server 2010
3 14 (11.57%) SharePoint
4 9 (7.44%) Blackberry Enterprise Server
5 8 (6.61%) Exchange Server 2013
6 6 (4.96%) Exchange Server 2003
6 6 (4.96%) Skype for Business
7 1 (0.83%) IBM Notes
Applications
1 37 (30.58%) MS Office
2 30 (24.79%) MS Excel
3 7 (5.79%) MS PowerPoint
Business Applications
1 1 (0.83%) Magento
Cloud Services
1 11 (9.09%) Office 365
2 2 (1.65%) Microsoft Azure
Communications & Networking
1 16 (13.22%) TCP/IP
2 14 (11.57%) DHCP
2 14 (11.57%) Firewall
2 14 (11.57%) SAN
2 14 (11.57%) VPN
3 13 (10.74%) DNS
4 11 (9.09%) LAN
4 11 (9.09%) WAN
5 9 (7.44%) VoIP
6 8 (6.61%) Intranet
6 8 (6.61%) NAS
7 7 (5.79%) Remote Desktop
8 6 (4.96%) Internet
8 6 (4.96%) Skype
9 2 (1.65%) WLAN
10 1 (0.83%) Wireless
Database & Business Intelligence
1 14 (11.57%) SQL Server
2 8 (6.61%) SQL Server 2005
2 8 (6.61%) SQL Server 2008
3 2 (1.65%) SQL Server Reporting Services
4 1 (0.83%) BusinessObjects
4 1 (0.83%) Hadoop
4 1 (0.83%) MySQL
4 1 (0.83%) NoSQL
4 1 (0.83%) QlikView
4 1 (0.83%) SQL Server Integration Services
Development Applications
1 1 (0.83%) JIRA
1 1 (0.83%) Visual Studio
General
1 26 (21.49%) Finance
2 8 (6.61%) Back Office
3 7 (5.79%) Retail
4 4 (3.31%) Billing
4 4 (3.31%) Games
4 4 (3.31%) Law
4 4 (3.31%) Legal
4 4 (3.31%) Military
4 4 (3.31%) Online Betting
4 4 (3.31%) Telecoms
5 3 (2.48%) Manufacturing
6 2 (1.65%) Banking
6 2 (1.65%) Spanish Language
7 1 (0.83%) Advertising
Libraries, Frameworks & Software Standards
1 7 (5.79%) CSS
1 7 (5.79%) HTML
2 2 (1.65%) .NET
3 1 (0.83%) AngularJS
3 1 (0.83%) ASP.NET
3 1 (0.83%) ASP.NET MVC
Miscellaneous
1 16 (13.22%) Blackberry
2 10 (8.26%) Data Centre
3 8 (6.61%) Clustering
4 6 (4.96%) Replication
5 4 (3.31%) e-Learning
5 4 (3.31%) Management Information System
5 4 (3.31%) Mathematics
6 3 (2.48%) Smartphone
7 2 (1.65%) Analytical Skills
7 2 (1.65%) CCTV
7 2 (1.65%) FMCG
7 2 (1.65%) iSeries
8 1 (0.83%) Computer Science
8 1 (0.83%) Driving Licence
8 1 (0.83%) Handset
8 1 (0.83%) iPad
Operating Systems
1 86 (71.07%) Windows
2 54 (44.63%) Windows Server
3 34 (28.10%) Windows Server 2003
4 32 (26.45%) Windows 7
4 32 (26.45%) Windows Server 2008
5 24 (19.83%) Windows Server 2012
6 15 (12.40%) Windows XP
7 11 (9.09%) Unix
8 10 (8.26%) Linux
9 9 (7.44%) Windows 10
9 9 (7.44%) Windows 8
10 7 (5.79%) Android
11 6 (4.96%) Apple iOS
12 5 (4.13%) Mac OS X
12 5 (4.13%) Windows Vista
13 1 (0.83%) Windows Phone
Processes & Methodologies
1 26 (21.49%) ITIL
2 13 (10.74%) Time Management
3 9 (7.44%) Coaching
3 9 (7.44%) CRM
4 8 (6.61%) Change Control
5 6 (4.96%) E-Commerce
5 6 (4.96%) Mentoring
5 6 (4.96%) Service Delivery
5 6 (4.96%) User Acceptance Testing
6 5 (4.13%) Mobile Device Management
7 4 (3.31%) Data Entry
7 4 (3.31%) Document Management
7 4 (3.31%) Incident Management
7 4 (3.31%) Logistics
7 4 (3.31%) Mobile First
8 3 (2.48%) Business Intelligence
8 3 (2.48%) Problem Management
8 3 (2.48%) Ticket Management
9 2 (1.65%) Root Cause Analysis
9 2 (1.65%) Service Desk Management
Programming Languages
1 21 (17.36%) SQL
2 7 (5.79%) PowerShell
3 4 (3.31%) C
4 3 (2.48%) C#
5 2 (1.65%) JavaScript
5 2 (1.65%) VB
6 1 (0.83%) Java
6 1 (0.83%) PL/SQL
6 1 (0.83%) VB.NET
6 1 (0.83%) VB6
Qualifications
1 18 (14.88%) Microsoft Certification
2 7 (5.79%) CCNA
2 7 (5.79%) Cisco Certification
3 6 (4.96%) ITIL Certification
4 5 (4.13%) MCSA
5 4 (3.31%) A+ Certification
5 4 (3.31%) MCDST
5 4 (3.31%) MCSE
6 3 (2.48%) Degree
7 1 (0.83%) MCITP
7 1 (0.83%) Security Cleared
Quality Assurance & Compliance
1 27 (22.31%) SLA
2 3 (2.48%) PCI DSS
3 1 (0.83%) ISO/IEC 27001
3 1 (0.83%) QA
System Software
1 69 (57.02%) Active Directory
2 24 (19.83%) VMware Infrastructure
3 16 (13.22%) Hyper-V
4 10 (8.26%) XenApp
5 6 (4.96%) Terminal Server
6 3 (2.48%) vSphere
7 2 (1.65%) Virtual Desktop
8 1 (0.83%) VMware ESXi
Systems Management
1 12 (9.92%) SCCM
2 9 (7.44%) WSUS
3 8 (6.61%) Norton AntiVirus
4 1 (0.83%) Backup Exec
4 1 (0.83%) McAfee ePO
4 1 (0.83%) Microsoft Intune
Vendors
1 73 (60.33%) Microsoft
2 41 (33.88%) VMware
3 30 (24.79%) Citrix
4 18 (14.88%) Cisco
5 10 (8.26%) Apple
6 9 (7.44%) NetApp
7 8 (6.61%) CommVault
7 8 (6.61%) Dell Compellent
7 8 (6.61%) Kaspersky
7 8 (6.61%) Symantec
8 4 (3.31%) Xerox
9 3 (2.48%) IBM
10 2 (1.65%) Avaya
10 2 (1.65%) Mitel
11 1 (0.83%) Cognos
11 1 (0.83%) HP
11 1 (0.83%) Intel Security
11 1 (0.83%) Lotus
11 1 (0.83%) Remedy
11 1 (0.83%) Sage
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent benefits
Posted: 4 days ago
Hull, North Humberside
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent benefits
Posted: 4 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
York, North Yorkshire
The Bridge Ltd
Salary: From £27,000 to £29,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £27000 per annum + Benefits
Posted: 5 days ago
Sheffield, South Yorkshire
VeryPC
Salary: Up to £24,000 per annum dependent on experience
Posted: 17 days ago
York
Recruitment Genius Ltd
Salary: £28000 - £34000 per annum
Posted: 17 days ago