The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 164 195 182
Rank change year-on-year
+31 -13
Permanent jobs requiring a 2nd Line Support 95 45 46
As % of all permanent IT jobs located in Yorkshire 1.35% 0.69% 0.77%
As % of the Job Titles category 1.40% 0.73% 0.80%
Number of salaries quoted 76 41 43
Average salary £22,500 £22,500 £22,500
90% offered a salary of more than £20,000 £18,700 £18,600
10% offered a salary of more than £26,600 £29,500 £28,000
UK excluding London average salary £25,000 £25,000 £24,075
% change year-on-year
- +3.84%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6810 6202 5740
As % of all permanent IT jobs located in Yorkshire 97.09% 95.44% 96.60%
Number of salaries quoted 5669 4843 4795
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 27 January 2015.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +34 68 £22,500 - 9
South Yorkshire +9 21 £23,000 -22.03% 1
North Yorkshire +8 4 £23,000 +2.22% 3
East Yorkshire -8 1 - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 January 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 127 (78.88%) Windows
2 112 (69.57%) Active Directory
3 62 (38.51%) Microsoft
4 48 (29.81%) ITIL
5 46 (28.57%) MS Exchange
6 43 (26.71%) Windows 7
7 39 (24.22%) MS Excel
8 37 (22.98%) MS Office
8 37 (22.98%) Citrix
9 34 (21.12%) SLA
9 34 (21.12%) VMware
10 33 (20.50%) DNS
11 31 (19.25%) TCP/IP
12 30 (18.63%) Windows Server 2008
13 27 (16.77%) SCCM
14 25 (15.53%) SQL
15 23 (14.29%) DHCP
15 23 (14.29%) VMware Infrastructure
16 20 (12.42%) LAN
16 20 (12.42%) WAN
16 20 (12.42%) Windows Server 2003
16 20 (12.42%) Blackberry
17 18 (11.18%) Microsoft Certification
18 16 (9.94%) Security Cleared
18 16 (9.94%) Windows XP
18 16 (9.94%) Firewall
18 16 (9.94%) Telecoms
19 15 (9.32%) Management Information System
19 15 (9.32%) Hyper-V
20 13 (8.07%) Office 365

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 January 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (28.57%) MS Exchange
2 13 (8.07%) Blackberry Enterprise Server
3 8 (4.97%) Exchange Server 2007
4 7 (4.35%) IIS
4 7 (4.35%) SharePoint
4 7 (4.35%) Exchange Server 2013
5 6 (3.73%) Exchange Server 2010
6 2 (1.24%) IBM Notes
6 2 (1.24%) Exchange Server 2003
7 1 (0.62%) Lync
7 1 (0.62%) BizTalk Server
Applications
1 39 (24.22%) MS Excel
2 37 (22.98%) MS Office
3 2 (1.24%) MS Visio
Cloud Services
1 13 (8.07%) Office 365
Communications & Networking
1 33 (20.50%) DNS
2 31 (19.25%) TCP/IP
3 23 (14.29%) DHCP
4 20 (12.42%) LAN
4 20 (12.42%) WAN
5 16 (9.94%) Firewall
6 13 (8.07%) VoIP
7 8 (4.97%) Internet
8 7 (4.35%) VPN
8 7 (4.35%) Network Security
9 4 (2.48%) SAN
10 3 (1.86%) VLAN
10 3 (1.86%) Wireshark
10 3 (1.86%) tcpdump
11 2 (1.24%) Wireless
11 2 (1.24%) BGP
11 2 (1.24%) Broadband
12 1 (0.62%) PSTN
12 1 (0.62%) FTP
12 1 (0.62%) DSL
Database & Business Intelligence
1 11 (6.83%) SQL Server
2 5 (3.11%) MySQL
3 4 (2.48%) SQL Server 2008
4 2 (1.24%) SQL Server 2005
4 2 (1.24%) SQL Server 2000
5 1 (0.62%) SQL Server Reporting Services
Development Applications
1 2 (1.24%) Visual Studio
General
1 16 (9.94%) Telecoms
2 9 (5.59%) Finance
3 7 (4.35%) Retail
4 2 (1.24%) Law
5 1 (0.62%) Legal
5 1 (0.62%) Advertising
5 1 (0.62%) Marketing
Libraries, Frameworks & Software Standards
1 5 (3.11%) .NET
2 3 (1.86%) XML
3 2 (1.24%) ASP.NET
3 2 (1.24%) CSS
3 2 (1.24%) HTML
3 2 (1.24%) jQuery
4 1 (0.62%) XSLT
Miscellaneous
1 20 (12.42%) Blackberry
2 15 (9.32%) Management Information System
3 9 (5.59%) Fat Client
3 9 (5.59%) Thin Client
4 3 (1.86%) Enterprise Software
4 3 (1.86%) Replication
4 3 (1.86%) Clustering
5 1 (0.62%) PKI
5 1 (0.62%) Mathematics
Operating Systems
1 127 (78.88%) Windows
2 43 (26.71%) Windows 7
3 30 (18.63%) Windows Server 2008
4 20 (12.42%) Windows Server 2003
5 16 (9.94%) Windows XP
6 12 (7.45%) Windows Server 2012
7 7 (4.35%) Windows 8
8 6 (3.73%) Android
8 6 (3.73%) UNIX
9 5 (3.11%) Linux
9 5 (3.11%) Windows Vista
10 3 (1.86%) Windows 2000 Server
10 3 (1.86%) Apple iOS
11 2 (1.24%) Windows 2000
Processes & Methodologies
1 48 (29.81%) ITIL
2 11 (6.83%) Service Delivery
3 10 (6.21%) Change Control
4 9 (5.59%) Information Security Management
4 9 (5.59%) Security Management
4 9 (5.59%) Information Security
4 9 (5.59%) ISMS
4 9 (5.59%) Network Management
5 8 (4.97%) Root Cause Analysis
6 7 (4.35%) Time Management
7 6 (3.73%) Problem Management
7 6 (3.73%) Migration
8 4 (2.48%) Incident Management
9 3 (1.86%) Continuous Improvement
9 3 (1.86%) Kalman Filter
10 2 (1.24%) Mentoring
10 2 (1.24%) Coaching
10 2 (1.24%) Stakeholder Management
10 2 (1.24%) E-Procurement
10 2 (1.24%) B2B
Programming Languages
1 25 (15.53%) SQL
2 5 (3.11%) Perl
2 5 (3.11%) PowerShell
2 5 (3.11%) Bash Shell
3 3 (1.86%) VB
4 2 (1.24%) C#
4 2 (1.24%) JavaScript
5 1 (0.62%) PL/SQL
5 1 (0.62%) VB.NET
5 1 (0.62%) T-SQL
Qualifications
1 18 (11.18%) Microsoft Certification
2 16 (9.94%) Security Cleared
3 12 (7.45%) MCSE
4 10 (6.21%) MCITP
4 10 (6.21%) MCP
4 10 (6.21%) SC Cleared
5 6 (3.73%) MCSA
6 5 (3.11%) Cisco Certification
6 5 (3.11%) VMware Certified Professional (VCP)
7 4 (2.48%) MCDST
7 4 (2.48%) ITIL Foundation Certificate
7 4 (2.48%) CCNA
8 2 (1.24%) CCA
8 2 (1.24%) Citrix Certification
9 1 (0.62%) CCNP
9 1 (0.62%) A+ Certification
9 1 (0.62%) Check Point Certification
9 1 (0.62%) Network+ Certification
9 1 (0.62%) Degree
Quality Assurance & Compliance
1 34 (21.12%) SLA
2 9 (5.59%) ISO/IEC 27001
3 1 (0.62%) PCI DSS
System Software
1 112 (69.57%) Active Directory
2 23 (14.29%) VMware Infrastructure
3 15 (9.32%) Hyper-V
4 7 (4.35%) XenApp
5 1 (0.62%) XenServer
5 1 (0.62%) XenDesktop
5 1 (0.62%) vSphere
5 1 (0.62%) VMware ESXi
5 1 (0.62%) Terminal Services
Systems Management
1 27 (16.77%) SCCM
2 4 (2.48%) Backup Exec
2 4 (2.48%) WSUS
3 1 (0.62%) SCOM
3 1 (0.62%) Forefront Identity Manager
3 1 (0.62%) DameWare
Vendors
1 62 (38.51%) Microsoft
2 37 (22.98%) Citrix
3 34 (21.12%) VMware
4 11 (6.83%) Dell
5 10 (6.21%) AppSense
6 7 (4.35%) Fujitsu
7 5 (3.11%) LANDesk
7 5 (3.11%) Sophos
7 5 (3.11%) Oracle
8 4 (2.48%) Cisco
8 4 (2.48%) Apple
9 3 (1.86%) HP
9 3 (1.86%) Veritas
10 2 (1.24%) Lotus
10 2 (1.24%) Symantec
10 2 (1.24%) Fortinet
10 2 (1.24%) Zoho
11 1 (0.62%) Veeam
11 1 (0.62%) Riverbed
11 1 (0.62%) Mitel
Middlesbrough, Cleveland
4it Recruitment Ltd
Salary: Up to £23,000 per annum
Posted: 15 hours ago
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + benefits
Posted: 16 hours ago
York, North Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 3 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 4 days ago
Leeds, West Yorkshire
Price Carnell Limited
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 5 days ago
Bradford
Blue Town Online
Salary: £17.5k per year
Posted: 6 days ago
Harrogate, North Yorkshire
CoreCom Consulting
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Bradford
Greywood Associates Limited
Salary: £18000 per annum
Posted: 15 days ago
Leeds
Hays IT - Uk Posting account
Salary: £23000.00 - £25000.00 per annum
Posted: 21 days ago