The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 182 173 159
Rank change year-on-year
-9 -14
Permanent jobs requiring a 2nd Line Support 64 46 64
As % of all permanent IT jobs located in Yorkshire 0.91% 0.87% 1.16%
As % of the Job Titles category 0.94% 0.92% 1.21%
Number of salaries quoted 60 43 56
Average salary £21,000 £24,000 £22,250
Average salary % change year-on-year
-12.50% +7.86%
90% offered a salary of more than £18,500 £20,000 £18,750
10% offered a salary of more than £26,000 £28,000 £28,500
UK excluding London average salary £24,625 £24,500 £25,000
% change year-on-year
+0.51% -2.00%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6809 5007 5306
As % of all permanent IT jobs located in Yorkshire 96.51% 94.54% 96.32%
Number of salaries quoted 5432 3925 4343
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
England

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 24 July 2014.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 56 £21,000 -1.17% 9
North Yorkshire -19 8 £21,250 -24.10% 1
South Yorkshire -18 2 £23,250 -12.09% 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 July 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 97 (69.78%) Windows
2 95 (68.35%) Active Directory
3 86 (61.87%) Microsoft
4 55 (39.57%) Windows XP
5 52 (37.41%) MS Excel
5 52 (37.41%) MS Office
6 45 (32.37%) MS Exchange
7 39 (28.06%) Windows 7
8 36 (25.90%) VMware
9 34 (24.46%) Windows Server 2003
10 33 (23.74%) Citrix
11 31 (22.30%) Windows Server 2008
12 29 (20.86%) SharePoint
13 25 (17.99%) Office 365
13 25 (17.99%) DNS
14 24 (17.27%) DHCP
14 24 (17.27%) ITIL
15 20 (14.39%) TCP/IP
15 20 (14.39%) SLA
15 20 (14.39%) SCCM
15 20 (14.39%) SharePoint 2013
16 17 (12.23%) Firewall
17 13 (9.35%) Internet
17 13 (9.35%) Cisco
17 13 (9.35%) Windows 8
18 12 (8.63%) Windows Server 2012
19 11 (7.91%) LAN
19 11 (7.91%) WAN
19 11 (7.91%) Finance
20 10 (7.19%) Telecoms

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 July 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (32.37%) MS Exchange
2 29 (20.86%) SharePoint
3 20 (14.39%) SharePoint 2013
4 7 (5.04%) Exchange Server 2007
5 6 (4.32%) SharePoint 2010
5 6 (4.32%) Exchange Server 2010
6 4 (2.88%) Exchange Server 2003
7 3 (2.16%) Exchange Server 2013
8 2 (1.44%) IIS
9 1 (0.72%) Blackberry Enterprise Server
Applications
1 52 (37.41%) MS Excel
1 52 (37.41%) MS Office
Business Applications
1 1 (0.72%) Line 500
1 1 (0.72%) Dynamics NAV
Cloud Services
1 25 (17.99%) Office 365
2 3 (2.16%) Microsoft Azure
Communications & Networking
1 25 (17.99%) DNS
2 24 (17.27%) DHCP
3 20 (14.39%) TCP/IP
4 17 (12.23%) Firewall
5 13 (9.35%) Internet
6 11 (7.91%) LAN
6 11 (7.91%) WAN
7 8 (5.76%) VoIP
8 6 (4.32%) Cisco IOS
9 5 (3.60%) MPLS
9 5 (3.60%) ADSL
10 4 (2.88%) Network Security
10 4 (2.88%) Broadband
10 4 (2.88%) BGP
11 3 (2.16%) Intranet
12 2 (1.44%) IMAP4
12 2 (1.44%) POP3
12 2 (1.44%) VPN
Database & Business Intelligence
1 6 (4.32%) SQL Server
2 2 (1.44%) Crystal Reports
3 1 (0.72%) Relational Database
3 1 (0.72%) RDBMS
3 1 (0.72%) MySQL
Development Applications
1 1 (0.72%) Visual Studio
General
1 11 (7.91%) Finance
2 10 (7.19%) Telecoms
3 2 (1.44%) French Language
3 2 (1.44%) Spanish Language
4 1 (0.72%) Legal
4 1 (0.72%) Advertising
Libraries, Frameworks & Software Standards
1 1 (0.72%) .NET
1 1 (0.72%) Web Services
1 1 (0.72%) XML
Miscellaneous
1 7 (5.04%) Blackberry
2 1 (0.72%) Client/Server
2 1 (0.72%) Device Driver
Operating Systems
1 97 (69.78%) Windows
2 55 (39.57%) Windows XP
3 39 (28.06%) Windows 7
4 34 (24.46%) Windows Server 2003
5 31 (22.30%) Windows Server 2008
6 13 (9.35%) Windows 8
7 12 (8.63%) Windows Server 2012
8 7 (5.04%) Windows 2000
9 6 (4.32%) Windows Vista
9 6 (4.32%) Linux
10 3 (2.16%) Solaris
10 3 (2.16%) UNIX
11 2 (1.44%) Android
11 2 (1.44%) Fedora
12 1 (0.72%) Mac OS
12 1 (0.72%) Windows 2000 Server
Processes & Methodologies
1 24 (17.27%) ITIL
2 8 (5.76%) Problem Management
3 7 (5.04%) Incident Management
4 6 (4.32%) Root Cause Analysis
4 6 (4.32%) Service Delivery
4 6 (4.32%) Validation
5 4 (2.88%) Change Management
6 2 (1.44%) Service Management
7 1 (0.72%) Continuous Improvement
7 1 (0.72%) Change Control
7 1 (0.72%) Software Deployment
7 1 (0.72%) Technical Analysis
7 1 (0.72%) B2B
7 1 (0.72%) E-Procurement
7 1 (0.72%) Migration
7 1 (0.72%) Time Management
7 1 (0.72%) Data Migration
7 1 (0.72%) Document Management
7 1 (0.72%) Systems Analysis
Programming Languages
1 7 (5.04%) SQL
2 2 (1.44%) PHP
3 1 (0.72%) VB
3 1 (0.72%) PHP5
Qualifications
1 7 (5.04%) Microsoft Certification
2 6 (4.32%) ITIL Foundation Certificate
3 5 (3.60%) Degree
4 4 (2.88%) MCITP
4 4 (2.88%) MCSE
5 3 (2.16%) Security Cleared
5 3 (2.16%) Sun Certification
6 2 (1.44%) MCSA
6 2 (1.44%) ITIL Certification
7 1 (0.72%) CCA
7 1 (0.72%) Citrix Certification
7 1 (0.72%) Cisco Certification
7 1 (0.72%) CCNA
7 1 (0.72%) MCP
7 1 (0.72%) MCDST
7 1 (0.72%) MCTS
Quality Assurance & Compliance
1 20 (14.39%) SLA
System Software
1 95 (68.35%) Active Directory
2 10 (7.19%) NDS
3 9 (6.47%) VMware Infrastructure
4 7 (5.04%) Hyper-V
5 5 (3.60%) Terminal Services
6 3 (2.16%) Veritas Volume Manager
7 2 (1.44%) XenServer
8 1 (0.72%) vSphere
Systems Management
1 20 (14.39%) SCCM
2 3 (2.16%) NetBackup
3 1 (0.72%) Tivoli Storage Manager
3 1 (0.72%) Backup Exec
Vendors
1 86 (61.87%) Microsoft
2 36 (25.90%) VMware
3 33 (23.74%) Citrix
4 13 (9.35%) Cisco
5 8 (5.76%) Dell
6 7 (5.04%) Sage
7 6 (4.32%) Pegasus
7 6 (4.32%) HP
8 5 (3.60%) Symantec
8 5 (3.60%) SonicWALL
8 5 (3.60%) WatchGuard
9 4 (2.88%) Fortinet
10 3 (2.16%) Veritas
10 3 (2.16%) Sun
11 1 (0.72%) Veeam
11 1 (0.72%) Apple
11 1 (0.72%) LANDesk
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Bens
Posted: 2 hours ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Lorien Resourcing
Salary: Competitive salary on application
Posted: 2 days ago
Wakefield
Interquest - IQ ERP
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Spencer Knight Recruitment
Salary: From £22,000 to £26,000 per annum + excellent benefits
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 6 days ago
Wetherby, West Yorkshire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £25,000 per annum + Overtime + Pension Scheme + Bonus
Posted: 6 days ago
West Yorkshire
QUANTICA
Salary: £18000 - £20000 per annum + Pension, Free Parking
Posted: 6 days ago
Castleford, West Yorkshire
Allied Worldwide
Salary: From £18,000 to £28,000 per annum
Posted: 14 days ago
Skipton
Interquest - IQ ERP
Salary: £16000 - £20000 per annum + Benefits
Posted: 22 days ago