The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 193 191 189
Rank change year-on-year
-2 -2
Permanent jobs requiring a 2nd Line Support 72 49 45
As % of all permanent IT jobs located in Yorkshire 1.01% 0.79% 0.73%
As % of the Job Titles category 1.05% 0.82% 0.75%
Number of salaries quoted 60 48 40
Average salary £22,500 £22,500 £23,500
Average salary % change year-on-year
- -4.25%
90% offered a salary of more than £20,000 £16,000 £18,000
10% offered a salary of more than £30,000 £29,470 £28,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6882 5940 5970
As % of all permanent IT jobs located in Yorkshire 96.71% 95.95% 96.76%
Number of salaries quoted 5703 4656 5005
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 22 December 2014.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -1 52 £22,500 +2.27% 6
South Yorkshire -5 17 £23,000 -22.03% 2
North Yorkshire +9 2 £23,500 +5.61%
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 December 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 114 (78.08%) Windows
2 104 (71.23%) Active Directory
3 63 (43.15%) Microsoft
4 37 (25.34%) MS Excel
4 37 (25.34%) MS Exchange
5 36 (24.66%) ITIL
5 36 (24.66%) Windows 7
6 35 (23.97%) VMware
7 33 (22.60%) MS Office
8 28 (19.18%) Citrix
8 28 (19.18%) Windows Server 2008
9 26 (17.81%) SCCM
10 25 (17.12%) SLA
10 25 (17.12%) TCP/IP
11 24 (16.44%) DNS
12 22 (15.07%) SQL
13 21 (14.38%) LAN
13 21 (14.38%) WAN
13 21 (14.38%) Windows Server 2003
14 20 (13.70%) VMware Infrastructure
15 18 (12.33%) Windows XP
16 17 (11.64%) Microsoft Certification
16 17 (11.64%) Security Cleared
17 16 (10.96%) Firewall
17 16 (10.96%) Telecoms
18 15 (10.27%) Blackberry
18 15 (10.27%) VoIP
19 14 (9.59%) Hyper-V
20 13 (8.90%) DHCP
21 11 (7.53%) AppSense

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 December 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (25.34%) MS Exchange
2 7 (4.79%) IIS
3 6 (4.11%) Blackberry Enterprise Server
3 6 (4.11%) Exchange Server 2007
3 6 (4.11%) SharePoint
3 6 (4.11%) Exchange Server 2013
4 4 (2.74%) Exchange Server 2010
5 2 (1.37%) Exchange Server 2003
5 2 (1.37%) IBM Notes
6 1 (0.68%) BizTalk Server
6 1 (0.68%) Lync
Applications
1 37 (25.34%) MS Excel
2 33 (22.60%) MS Office
3 2 (1.37%) MS Visio
Cloud Services
1 10 (6.85%) Office 365
Communications & Networking
1 25 (17.12%) TCP/IP
2 24 (16.44%) DNS
3 21 (14.38%) WAN
3 21 (14.38%) LAN
4 16 (10.96%) Firewall
5 15 (10.27%) VoIP
6 13 (8.90%) DHCP
7 10 (6.85%) Internet
8 9 (6.16%) Network Security
9 5 (3.42%) VPN
10 4 (2.74%) Broadband
10 4 (2.74%) BGP
10 4 (2.74%) SAN
11 2 (1.37%) Wireless
11 2 (1.37%) VLAN
11 2 (1.37%) Wireshark
11 2 (1.37%) tcpdump
12 1 (0.68%) Cisco ASA
12 1 (0.68%) Cisco PIX
12 1 (0.68%) DSL
Database & Business Intelligence
1 10 (6.85%) SQL Server
2 5 (3.42%) MySQL
3 3 (2.05%) SQL Server 2008
4 2 (1.37%) SQL Server 2005
4 2 (1.37%) SQL Server 2000
5 1 (0.68%) SQL Server Reporting Services
Development Applications
1 1 (0.68%) Visual Studio
General
1 16 (10.96%) Telecoms
2 8 (5.48%) Finance
3 7 (4.79%) Retail
4 1 (0.68%) Marketing
4 1 (0.68%) Legal
4 1 (0.68%) Advertising
Libraries, Frameworks & Software Standards
1 5 (3.42%) .NET
2 2 (1.37%) XML
3 1 (0.68%) XSLT
3 1 (0.68%) jQuery
3 1 (0.68%) ASP.NET
3 1 (0.68%) CSS
3 1 (0.68%) HTML
Miscellaneous
1 15 (10.27%) Blackberry
2 7 (4.79%) Management Information System
3 3 (2.05%) Thin Client
3 3 (2.05%) Fat Client
4 2 (1.37%) Enterprise Software
4 2 (1.37%) Replication
4 2 (1.37%) Clustering
5 1 (0.68%) PKI
5 1 (0.68%) Mathematics
5 1 (0.68%) Client/Server
Operating Systems
1 114 (78.08%) Windows
2 36 (24.66%) Windows 7
3 28 (19.18%) Windows Server 2008
4 21 (14.38%) Windows Server 2003
5 18 (12.33%) Windows XP
6 11 (7.53%) Windows Server 2012
7 6 (4.11%) Android
7 6 (4.11%) UNIX
8 5 (3.42%) Linux
9 4 (2.74%) Windows Vista
9 4 (2.74%) Windows 2000 Server
10 3 (2.05%) Windows 2000
10 3 (2.05%) Apple iOS
10 3 (2.05%) Windows 8
Processes & Methodologies
1 36 (24.66%) ITIL
2 9 (6.16%) Service Delivery
3 6 (4.11%) Time Management
3 6 (4.11%) Root Cause Analysis
4 5 (3.42%) Problem Management
4 5 (3.42%) Migration
5 4 (2.74%) Change Control
6 3 (2.05%) Information Security
6 3 (2.05%) Information Security Management
6 3 (2.05%) Security Management
6 3 (2.05%) E-Procurement
6 3 (2.05%) B2B
6 3 (2.05%) Service Management
6 3 (2.05%) Incident Management
6 3 (2.05%) Network Management
6 3 (2.05%) Continuous Improvement
6 3 (2.05%) ISMS
7 2 (1.37%) Mentoring
7 2 (1.37%) Coaching
7 2 (1.37%) Technical Analysis
Programming Languages
1 22 (15.07%) SQL
2 5 (3.42%) PowerShell
2 5 (3.42%) Bash Shell
2 5 (3.42%) Perl
3 4 (2.74%) VB
4 1 (0.68%) VB.NET
4 1 (0.68%) T-SQL
4 1 (0.68%) C#
4 1 (0.68%) JavaScript
Qualifications
1 17 (11.64%) Microsoft Certification
1 17 (11.64%) Security Cleared
2 11 (7.53%) SC Cleared
2 11 (7.53%) MCSE
3 9 (6.16%) MCP
4 8 (5.48%) MCITP
5 6 (4.11%) MCSA
6 4 (2.74%) Cisco Certification
6 4 (2.74%) VMware Certified Professional (VCP)
7 3 (2.05%) MCDST
7 3 (2.05%) ITIL Foundation Certificate
7 3 (2.05%) CCNA
8 2 (1.37%) CCA
8 2 (1.37%) Citrix Certification
9 1 (0.68%) CCNP
9 1 (0.68%) A+ Certification
9 1 (0.68%) Check Point Certification
9 1 (0.68%) Network+ Certification
Quality Assurance & Compliance
1 25 (17.12%) SLA
2 3 (2.05%) ISO/IEC 27001
3 1 (0.68%) PCI DSS
System Software
1 104 (71.23%) Active Directory
2 20 (13.70%) VMware Infrastructure
3 14 (9.59%) Hyper-V
4 8 (5.48%) XenApp
5 1 (0.68%) XenServer
5 1 (0.68%) XenDesktop
5 1 (0.68%) vSphere
5 1 (0.68%) VMware ESXi
5 1 (0.68%) Terminal Services
Systems Management
1 26 (17.81%) SCCM
2 4 (2.74%) WSUS
3 3 (2.05%) Backup Exec
4 1 (0.68%) SCOM
4 1 (0.68%) Forefront Identity Manager
Vendors
1 63 (43.15%) Microsoft
2 35 (23.97%) VMware
3 28 (19.18%) Citrix
4 11 (7.53%) AppSense
5 7 (4.79%) Fujitsu
6 6 (4.11%) Dell
7 4 (2.74%) LANDesk
7 4 (2.74%) Oracle
7 4 (2.74%) Fortinet
7 4 (2.74%) Sophos
8 3 (2.05%) Cisco
8 3 (2.05%) HP
8 3 (2.05%) Veritas
8 3 (2.05%) Apple
9 2 (1.37%) Symantec
9 2 (1.37%) Lotus
9 2 (1.37%) Zoho
10 1 (0.68%) Avaya
10 1 (0.68%) CheckPoint
10 1 (0.68%) Veeam
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Posted: 5 days ago
Leeds, West Yorkshire
AWD Recruitment
Salary: £20,000 + Bonus + Benefits
Posted: 6 days ago
Bradford
Blue Town Online
Salary: £17.5k per year
Posted: 12 days ago
Mexborough
Eden Lea
Salary: £20,000 - £30,000 per year
Posted: 13 days ago
Bradford
Greywood Associates Limited
Salary: £18000 per annum + Benefits
Posted: 17 days ago
Huddersfield
Applause IT Innovation
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 19 days ago