The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 167 179 188
Rank change year-on-year
+12 +9
Permanent jobs requiring a 2nd Line Support 63 71 88
As % of all permanent IT jobs located in Yorkshire 1.16% 1.14% 1.18%
As % of the Job Titles category 1.18% 1.17% 1.21%
Number of salaries quoted 59 66 74
Median salary £25,000 £24,500 £23,000
Median salary % change year-on-year
+2.04% +6.52%
90% offered a salary of more than £20,000 £21,100 £20,400
10% offered a salary of more than £30,000 £30,000 £30,000
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5317 6057 7266
As % of all permanent IT jobs located in Yorkshire 97.58% 97.63% 97.58%
Number of salaries quoted 4586 4960 5929
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,500 £23,500
10% offered a salary of more than £56,000 £53,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 6 December 2016.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +33 45 £25,000 - 3
North Yorkshire -8 16 £25,000 +8.69% 1
East Yorkshire - 2 £30,000 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 6 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 100 (83.33%) Windows
2 93 (77.50%) Active Directory
3 76 (63.33%) Windows Server
4 72 (60.00%) Microsoft
5 56 (46.67%) MS Exchange
6 46 (38.33%) VMware
7 40 (33.33%) Windows Server 2008
8 31 (25.83%) Windows 7
9 30 (25.00%) Citrix
10 29 (24.17%) SLA
10 29 (24.17%) MS Excel
11 26 (21.67%) MS Office
12 25 (20.83%) Windows Server 2012
13 24 (20.00%) SQL
14 23 (19.17%) Windows Server 2003
14 23 (19.17%) VMware Infrastructure
15 20 (16.67%) Hyper-V
16 19 (15.83%) ITIL
17 18 (15.00%) Finance
18 16 (13.33%) VoIP
18 16 (13.33%) Office 365
18 16 (13.33%) Time Management
19 15 (12.50%) Exchange Server 2010
19 15 (12.50%) DHCP
19 15 (12.50%) TCP/IP
19 15 (12.50%) DNS
20 14 (11.67%) SCCM
21 13 (10.83%) SharePoint
22 12 (10.00%) Exchange Server 2007
23 11 (9.17%) XenApp

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (46.67%) MS Exchange
2 15 (12.50%) Exchange Server 2010
3 13 (10.83%) SharePoint
4 12 (10.00%) Exchange Server 2007
5 9 (7.50%) Exchange Server 2013
6 6 (5.00%) Blackberry Enterprise Server
7 4 (3.33%) Skype for Business
8 3 (2.50%) SharePoint 2010
9 1 (0.83%) IBM Notes
9 1 (0.83%) SharePoint 2013
Applications
1 29 (24.17%) MS Excel
2 26 (21.67%) MS Office
3 3 (2.50%) MS PowerPoint
Business Applications
1 2 (1.67%) Visualfiles
Cloud Services
1 16 (13.33%) Office 365
2 2 (1.67%) Microsoft Azure
3 1 (0.83%) Azure Active Directory
Communications & Networking
1 16 (13.33%) VoIP
2 15 (12.50%) DHCP
2 15 (12.50%) DNS
2 15 (12.50%) TCP/IP
3 11 (9.17%) VPN
4 10 (8.33%) Firewall
4 10 (8.33%) Remote Desktop
4 10 (8.33%) SAN
5 8 (6.67%) NAS
6 7 (5.83%) LAN
6 7 (5.83%) WAN
7 3 (2.50%) Skype
8 2 (1.67%) Internet
8 2 (1.67%) MPLS
8 2 (1.67%) Network Security
8 2 (1.67%) VLAN
9 1 (0.83%) Intranet
Database & Business Intelligence
1 8 (6.67%) SQL Server
2 6 (5.00%) SQL Server 2005
2 6 (5.00%) SQL Server 2008
3 1 (0.83%) BusinessObjects
3 1 (0.83%) Hadoop
3 1 (0.83%) MySQL
3 1 (0.83%) NoSQL
3 1 (0.83%) QlikView
3 1 (0.83%) SQL Server Reporting Services
Development Applications
1 1 (0.83%) JIRA
1 1 (0.83%) Visual Studio
General
1 18 (15.00%) Finance
2 6 (5.00%) Law
3 5 (4.17%) Back Office
4 4 (3.33%) Games
4 4 (3.33%) Legal
4 4 (3.33%) Online Betting
5 3 (2.50%) Manufacturing
6 2 (1.67%) Spanish Language
6 2 (1.67%) Telecoms
7 1 (0.83%) Billing
7 1 (0.83%) Military
7 1 (0.83%) Retail
Miscellaneous
1 9 (7.50%) Blackberry
1 9 (7.50%) Data Centre
2 6 (5.00%) Clustering
3 5 (4.17%) Analytical Skills
4 4 (3.33%) iPad
5 2 (1.67%) Replication
6 1 (0.83%) CCTV
6 1 (0.83%) e-Learning
6 1 (0.83%) FMCG
6 1 (0.83%) Handset
6 1 (0.83%) iSeries
6 1 (0.83%) Management Information System
6 1 (0.83%) Mathematics
6 1 (0.83%) Smartphone
6 1 (0.83%) Video Conferencing
Operating Systems
1 100 (83.33%) Windows
2 76 (63.33%) Windows Server
3 40 (33.33%) Windows Server 2008
4 31 (25.83%) Windows 7
5 25 (20.83%) Windows Server 2012
6 23 (19.17%) Windows Server 2003
7 10 (8.33%) Windows 10
8 8 (6.67%) Linux
8 8 (6.67%) Unix
8 8 (6.67%) Windows 8
9 7 (5.83%) Windows XP
10 3 (2.50%) Android
10 3 (2.50%) Apple iOS
10 3 (2.50%) Windows Vista
11 2 (1.67%) Mac OS X
12 1 (0.83%) Windows Phone
Processes & Methodologies
1 19 (15.83%) ITIL
2 16 (13.33%) Time Management
3 8 (6.67%) Mentoring
4 6 (5.00%) Application Packaging
4 6 (5.00%) Case Management
4 6 (5.00%) Change Control
4 6 (5.00%) Coaching
4 6 (5.00%) CRM
5 5 (4.17%) Service Delivery
6 4 (3.33%) Email Filtering
6 4 (3.33%) Kalman Filter
6 4 (3.33%) Mobile First
6 4 (3.33%) Web Filtering
7 3 (2.50%) Business Intelligence
8 2 (1.67%) Migration
8 2 (1.67%) Mobile Device Management
8 2 (1.67%) Network Design
8 2 (1.67%) Project Management
8 2 (1.67%) Service Desk Management
9 1 (0.83%) Performance Monitoring
Programming Languages
1 24 (20.00%) SQL
2 6 (5.00%) PowerShell
3 1 (0.83%) C
3 1 (0.83%) C#
3 1 (0.83%) PL/SQL
Qualifications
1 6 (5.00%) CCNA
1 6 (5.00%) Cisco Certification
1 6 (5.00%) Microsoft Certification
2 3 (2.50%) MCSE
3 2 (1.67%) Degree
3 2 (1.67%) ITIL Certification
4 1 (0.83%) A+ Certification
4 1 (0.83%) MCDST
4 1 (0.83%) MCSA
Quality Assurance & Compliance
1 29 (24.17%) SLA
2 1 (0.83%) QA
System Software
1 93 (77.50%) Active Directory
2 23 (19.17%) VMware Infrastructure
3 20 (16.67%) Hyper-V
4 11 (9.17%) XenApp
5 1 (0.83%) Firmware
5 1 (0.83%) VMware ESXi
Systems Management
1 14 (11.67%) SCCM
2 8 (6.67%) WSUS
3 7 (5.83%) Norton AntiVirus
4 6 (5.00%) SCOM
5 4 (3.33%) OpenView
6 1 (0.83%) Backup Exec
6 1 (0.83%) McAfee ePO
6 1 (0.83%) Microsoft Intune
Vendors
1 72 (60.00%) Microsoft
2 46 (38.33%) VMware
3 30 (25.00%) Citrix
4 11 (9.17%) Cisco
5 8 (6.67%) Apple
5 8 (6.67%) NetApp
6 7 (5.83%) Symantec
7 6 (5.00%) CommVault
7 6 (5.00%) Dell Compellent
7 6 (5.00%) HP
7 6 (5.00%) Kaspersky
8 3 (2.50%) Veeam
9 2 (1.67%) Avaya
9 2 (1.67%) IBM
9 2 (1.67%) LexisNexis
9 2 (1.67%) Mitel
9 2 (1.67%) Synology
10 1 (0.83%) Dell
10 1 (0.83%) Intel Security
10 1 (0.83%) Remedy
York, North Yorkshire
Rullion IT Plus
Salary: £26000 - £28000 per annum + on-call - bonus + benefits
Posted: 3 days ago
Bradford, West Yorkshire
Networkers
Salary: £18000 - £22000 per annum + benefits
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £28,000 per annum Plus benefits
Posted: 4 days ago
Wetherby
greywood
Salary: £24000 - £27000 per annum + bens
Posted: 20 days ago