The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 175 195 171
Rank change year-on-year
+20 -24
Permanent jobs requiring a 2nd Line Support 66 72 93
As % of all permanent IT jobs located in Yorkshire 1.16% 1.06% 1.29%
As % of the Job Titles category 1.19% 1.08% 1.33%
Number of salaries quoted 56 63 85
Median salary £24,250 £22,500 £22,500
Median salary % change year-on-year
+7.77% -
90% offered a salary of more than £20,250 £20,200 £19,500
10% offered a salary of more than £30,500 £26,750 £27,000
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5546 6696 7010
As % of all permanent IT jobs located in Yorkshire 97.69% 98.33% 97.50%
Number of salaries quoted 4689 5512 5559
Median salary £39,500 £40,000 £37,500
Median salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £56,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 24 June 2016.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +8 47 £24,000 +6.66% 4
South Yorkshire +22 10 £26,500 +20.45% 3
North Yorkshire +12 8 £24,250 +7.77%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 June 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 82 (65.60%) Windows
2 75 (60.00%) Microsoft
3 63 (50.40%) Active Directory
4 54 (43.20%) MS Office
5 51 (40.80%) Windows Server
6 42 (33.60%) MS Exchange
7 39 (31.20%) MS Excel
8 36 (28.80%) VMware
9 35 (28.00%) ITIL
10 34 (27.20%) Windows 7
11 31 (24.80%) Microsoft Certification
12 25 (20.00%) SLA
13 23 (18.40%) VMware Infrastructure
14 22 (17.60%) Cisco
14 22 (17.60%) Citrix
14 22 (17.60%) Windows Server 2003
15 18 (14.40%) SQL
15 18 (14.40%) Windows Server 2008
15 18 (14.40%) Time Management
16 16 (12.80%) Windows XP
17 15 (12.00%) Finance
17 15 (12.00%) MS PowerPoint
17 15 (12.00%) Windows Server 2012
18 14 (11.20%) TCP/IP
18 14 (11.20%) Cisco Certification
18 14 (11.20%) CCNA
19 12 (9.60%) LAN
19 12 (9.60%) MCSE
19 12 (9.60%) Replication
19 12 (9.60%) Retail

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (33.60%) MS Exchange
2 9 (7.20%) Exchange Server 2003
3 7 (5.60%) Skype for Business
4 6 (4.80%) SharePoint
5 5 (4.00%) Exchange Server 2007
6 4 (3.20%) Blackberry Enterprise Server
6 4 (3.20%) Exchange Server 2010
7 3 (2.40%) Exchange Server 2013
Applications
1 54 (43.20%) MS Office
2 39 (31.20%) MS Excel
3 15 (12.00%) MS PowerPoint
Business Applications
1 2 (1.60%) Magento
Cloud Services
1 3 (2.40%) Office 365
2 2 (1.60%) Microsoft Azure
Communications & Networking
1 14 (11.20%) TCP/IP
2 12 (9.60%) LAN
3 11 (8.80%) Firewall
4 10 (8.00%) DHCP
4 10 (8.00%) Internet
4 10 (8.00%) Intranet
5 9 (7.20%) DNS
5 9 (7.20%) WAN
6 8 (6.40%) VPN
7 7 (5.60%) SAN
7 7 (5.60%) VoIP
8 6 (4.80%) Skype
9 2 (1.60%) NAS
9 2 (1.60%) WLAN
10 1 (0.80%) ATM
10 1 (0.80%) Cisco IOS
10 1 (0.80%) Wireless
Database & Business Intelligence
1 7 (5.60%) SQL Server
2 3 (2.40%) SQL Server 2008
3 2 (1.60%) MS Access
3 2 (1.60%) SQL Server 2005
4 1 (0.80%) SQL Server Integration Services
4 1 (0.80%) SQL Server Reporting Services
General
1 15 (12.00%) Finance
2 12 (9.60%) Retail
3 5 (4.00%) Telecoms
4 4 (3.20%) Back Office
4 4 (3.20%) Billing
4 4 (3.20%) Legal
4 4 (3.20%) Military
5 3 (2.40%) Law
6 2 (1.60%) Banking
6 2 (1.60%) Manufacturing
7 1 (0.80%) Advertising
7 1 (0.80%) Pharmaceutical
7 1 (0.80%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (7.20%) CSS
1 9 (7.20%) HTML
2 3 (2.40%) .NET
3 1 (0.80%) AngularJS
3 1 (0.80%) ASP.NET
3 1 (0.80%) ASP.NET MVC
3 1 (0.80%) COM
Miscellaneous
1 12 (9.60%) Replication
2 11 (8.80%) Blackberry
3 7 (5.60%) Driving Licence
4 4 (3.20%) e-Learning
4 4 (3.20%) Management Information System
4 4 (3.20%) Mathematics
4 4 (3.20%) Smartphone
5 3 (2.40%) Analytical Skills
5 3 (2.40%) Data Centre
5 3 (2.40%) iSeries
6 2 (1.60%) Clustering
7 1 (0.80%) CCTV
7 1 (0.80%) Computer Science
7 1 (0.80%) EPoS
7 1 (0.80%) FMCG
7 1 (0.80%) Mainframe
Operating Systems
1 82 (65.60%) Windows
2 51 (40.80%) Windows Server
3 34 (27.20%) Windows 7
4 22 (17.60%) Windows Server 2003
5 18 (14.40%) Windows Server 2008
6 16 (12.80%) Windows XP
7 15 (12.00%) Windows Server 2012
8 9 (7.20%) Windows 8
9 6 (4.80%) Android
10 5 (4.00%) Apple iOS
10 5 (4.00%) Mac OS X
10 5 (4.00%) Windows Vista
11 4 (3.20%) Windows 10
12 3 (2.40%) Linux
12 3 (2.40%) Unix
13 1 (0.80%) Red Hat Enterprise Linux
Processes & Methodologies
1 35 (28.00%) ITIL
2 18 (14.40%) Time Management
3 8 (6.40%) E-Commerce
3 8 (6.40%) User Acceptance Testing
4 7 (5.60%) Service Delivery
5 5 (4.00%) CRM
5 5 (4.00%) ITIL V3
5 5 (4.00%) Mobile Device Management
6 4 (3.20%) Coaching
6 4 (3.20%) Data Entry
6 4 (3.20%) Document Management
6 4 (3.20%) Incident Management
6 4 (3.20%) ISMS
6 4 (3.20%) Logistics
6 4 (3.20%) Problem Management
6 4 (3.20%) Ticket Management
7 3 (2.40%) Network Monitoring
7 3 (2.40%) Security Management
8 2 (1.60%) Change Control
8 2 (1.60%) Root Cause Analysis
Programming Languages
1 18 (14.40%) SQL
2 4 (3.20%) C
3 3 (2.40%) JavaScript
3 3 (2.40%) PowerShell
3 3 (2.40%) VB
4 2 (1.60%) C#
5 1 (0.80%) Java
5 1 (0.80%) VB.NET
5 1 (0.80%) VB6
Qualifications
1 31 (24.80%) Microsoft Certification
2 14 (11.20%) CCNA
2 14 (11.20%) Cisco Certification
3 12 (9.60%) MCSE
4 6 (4.80%) ITIL Certification
4 6 (4.80%) MCSA
5 4 (3.20%) A+ Certification
5 4 (3.20%) MCDST
6 3 (2.40%) MCP
7 2 (1.60%) MCITP
7 2 (1.60%) Security Cleared
8 1 (0.80%) Degree
8 1 (0.80%) MCTS
Quality Assurance & Compliance
1 25 (20.00%) SLA
2 4 (3.20%) PCI DSS
3 1 (0.80%) ISO/IEC 27001
System Software
1 63 (50.40%) Active Directory
2 23 (18.40%) VMware Infrastructure
3 10 (8.00%) Hyper-V
4 9 (7.20%) Terminal Server
5 4 (3.20%) XenApp
6 3 (2.40%) vSphere
7 2 (1.60%) Virtual Desktop
8 1 (0.80%) BitLocker
8 1 (0.80%) VMware ESXi
Systems Management
1 12 (9.60%) SCCM
2 4 (3.20%) Backup Exec
3 3 (2.40%) SCOM
3 3 (2.40%) WSUS
4 2 (1.60%) Norton AntiVirus
Vendors
1 75 (60.00%) Microsoft
2 36 (28.80%) VMware
3 22 (17.60%) Cisco
3 22 (17.60%) Citrix
4 5 (4.00%) Apple
4 5 (4.00%) Symantec
5 4 (3.20%) BroadSoft
5 4 (3.20%) IBM
5 4 (3.20%) Veeam
5 4 (3.20%) Xerox
6 3 (2.40%) Avaya
6 3 (2.40%) NetApp
7 2 (1.60%) CommVault
7 2 (1.60%) Dell Compellent
7 2 (1.60%) Kaspersky
7 2 (1.60%) Mitel
8 1 (0.80%) Red Hat
8 1 (0.80%) Remedy
8 1 (0.80%) Sage
8 1 (0.80%) Wyse
Sheffield, South Yorkshire
Experis Ltd
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £28000 per annum
Posted: Yesterday
Doncaster
Hays Specialist Recruitment
Salary: £20000.00 - £25000.00 per annum
Posted: 17 days ago
Leeds
Hays Specialist Recruitment
Salary: £24000.00 - £28000.00 per annum
Posted: 16 days ago
Wakefield, West Yorkshire
Hh Global
Salary: Competitive
Posted: 7 days ago
Sheffield, South Yorkshire
Sky Betting and Gaming
Posted: 15 days ago
Wakefield
Recital Consulting Ltd
Salary: 22000-26000 Per Annum
Posted: 24 days ago