The statistics below represent IT jobs advertised across the Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Second Line Support
England / Yorkshire
Rank 150 192 145
Rank change year-on-year
+42 -47
Permanent jobs requiring a 2nd Line Support 80 56 122
As % of all permanent IT jobs located in Yorkshire 1.53% 0.88% 1.68%
As % of the Job Titles category 1.56% 0.91% 1.71%
Number of salaries quoted 77 52 95
Median salary £24,500 £25,000 £22,500
Median salary % change year-on-year
-2.00% +11.11%
90% offered a salary of more than £18,000 £20,000 £20,000
10% offered a salary of more than £27,100 £30,000 £30,000
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5116 6144 7143
As % of all permanent IT jobs located in Yorkshire 97.71% 96.95% 98.43%
Number of salaries quoted 4383 5135 5896
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £56,800
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 20 February 2017.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +46 60 £24,000 -4.00% 7
North Yorkshire -4 15 £25,000 - 1
East Yorkshire - 4 £26,000 - 1
South Yorkshire +6 1 £21,000 -12.50% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 20 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 124 (86.71%) Windows
2 109 (76.22%) Active Directory
3 94 (65.73%) Windows Server
4 78 (54.55%) Microsoft
5 63 (44.06%) MS Exchange
6 53 (37.06%) VMware
7 52 (36.36%) Windows Server 2008
8 39 (27.27%) Windows 7
9 38 (26.57%) SLA
9 38 (26.57%) MS Excel
10 37 (25.87%) Windows Server 2012
11 34 (23.78%) MS Office
12 28 (19.58%) VMware Infrastructure
13 27 (18.88%) SQL
14 25 (17.48%) ITIL
15 23 (16.08%) Windows Server 2003
15 23 (16.08%) Time Management
16 22 (15.38%) Hyper-V
17 21 (14.69%) Microsoft Certification
18 19 (13.29%) Citrix
18 19 (13.29%) VoIP
18 19 (13.29%) DHCP
19 18 (12.59%) DNS
20 16 (11.19%) Windows XP
20 16 (11.19%) Office 365
21 15 (10.49%) Firewall
22 14 (9.79%) VPN
23 13 (9.09%) SAN
23 13 (9.09%) TCP/IP
24 12 (8.39%) WAN

2nd Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (44.06%) MS Exchange
2 11 (7.69%) Exchange Server 2010
3 10 (6.99%) Exchange Server 2013
4 7 (4.90%) SharePoint
5 6 (4.20%) Exchange Server 2003
5 6 (4.20%) Exchange Server 2007
6 5 (3.50%) Skype for Business
7 4 (2.80%) SharePoint 2010
8 2 (1.40%) Blackberry Enterprise Server
9 1 (0.70%) IIS
9 1 (0.70%) SharePoint 2013
Applications
1 38 (26.57%) MS Excel
2 34 (23.78%) MS Office
3 8 (5.59%) MS PowerPoint
Business Applications
1 3 (2.10%) Visualfiles
Cloud Services
1 16 (11.19%) Office 365
2 7 (4.90%) Mimecast
3 5 (3.50%) SaaS
4 2 (1.40%) Microsoft Azure
5 1 (0.70%) Azure Active Directory
Communications & Networking
1 19 (13.29%) DHCP
1 19 (13.29%) VoIP
2 18 (12.59%) DNS
3 15 (10.49%) Firewall
4 14 (9.79%) VPN
5 13 (9.09%) SAN
5 13 (9.09%) TCP/IP
6 12 (8.39%) LAN
6 12 (8.39%) WAN
7 10 (6.99%) Remote Desktop
8 6 (4.20%) Internet
9 5 (3.50%) MPLS
10 4 (2.80%) NAS
11 3 (2.10%) VLAN
11 3 (2.10%) WebEx
12 2 (1.40%) ADSL
12 2 (1.40%) Network Security
12 2 (1.40%) Skype
Database & Business Intelligence
1 7 (4.90%) Crystal Reports
1 7 (4.90%) SQL Server
2 6 (4.20%) SQL Server 2008
3 5 (3.50%) SQL Server 2005
4 4 (2.80%) SQL Server 2012
5 3 (2.10%) SQL Server 2000
General
1 10 (6.99%) Finance
2 8 (5.59%) Law
2 8 (5.59%) Legal
3 2 (1.40%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.70%) .NET
Miscellaneous
1 11 (7.69%) Replication
2 9 (6.29%) Analytical Skills
3 7 (4.90%) Computer Science
4 6 (4.20%) iPad
5 4 (2.80%) Blackberry
6 3 (2.10%) Data Centre
6 3 (2.10%) Management Information System
7 2 (1.40%) Clustering
7 2 (1.40%) Handset
8 1 (0.70%) CCTV
8 1 (0.70%) Client/Server
8 1 (0.70%) Enterprise Software
8 1 (0.70%) Fat Client
8 1 (0.70%) Thin Client
8 1 (0.70%) Video Conferencing
Operating Systems
1 124 (86.71%) Windows
2 94 (65.73%) Windows Server
3 52 (36.36%) Windows Server 2008
4 39 (27.27%) Windows 7
5 37 (25.87%) Windows Server 2012
6 23 (16.08%) Windows Server 2003
7 16 (11.19%) Windows XP
8 11 (7.69%) Windows 10
9 9 (6.29%) Windows 8
10 3 (2.10%) Linux
10 3 (2.10%) Unix
10 3 (2.10%) Windows Vista
11 2 (1.40%) Android
11 2 (1.40%) Apple iOS
11 2 (1.40%) Windows Phone
Processes & Methodologies
1 25 (17.48%) ITIL
2 23 (16.08%) Time Management
3 9 (6.29%) Case Management
4 6 (4.20%) Application Packaging
5 5 (3.50%) Email Filtering
5 5 (3.50%) Kalman Filter
5 5 (3.50%) Service Management
5 5 (3.50%) Web Filtering
6 4 (2.80%) Migration
6 4 (2.80%) Service Delivery
7 3 (2.10%) Information Security
8 2 (1.40%) Change Control
8 2 (1.40%) Change Management
8 2 (1.40%) Incident Management
8 2 (1.40%) Mentoring
8 2 (1.40%) Network Design
8 2 (1.40%) Project Management
9 1 (0.70%) Business Transformation
9 1 (0.70%) Network Monitoring
9 1 (0.70%) Server Patching
Programming Languages
1 27 (18.88%) SQL
2 2 (1.40%) PowerShell
3 1 (0.70%) VB
Qualifications
1 21 (14.69%) Microsoft Certification
2 12 (8.39%) CCNA
2 12 (8.39%) Cisco Certification
3 11 (7.69%) MCSE
4 9 (6.29%) Degree
5 4 (2.80%) MCSA
6 3 (2.10%) GNVQ
6 3 (2.10%) HND
6 3 (2.10%) MCP
7 1 (0.70%) Security Cleared
Quality Assurance & Compliance
1 38 (26.57%) SLA
System Software
1 109 (76.22%) Active Directory
2 28 (19.58%) VMware Infrastructure
3 22 (15.38%) Hyper-V
4 7 (4.90%) XenApp
5 6 (4.20%) Terminal Server
5 6 (4.20%) VMware ESXi
6 2 (1.40%) Firmware
6 2 (1.40%) Terminal Services
Systems Management
1 10 (6.99%) SCCM
2 6 (4.20%) SCOM
3 5 (3.50%) Norton AntiVirus
4 4 (2.80%) OpenView
4 4 (2.80%) WSUS
5 3 (2.10%) Backup Exec
5 3 (2.10%) DameWare
5 3 (2.10%) Perfmon
Vendors
1 78 (54.55%) Microsoft
2 53 (37.06%) VMware
3 19 (13.29%) Citrix
4 10 (6.99%) Cisco
5 7 (4.90%) HP
6 6 (4.20%) Avaya
6 6 (4.20%) Veeam
7 5 (3.50%) Apple
7 5 (3.50%) Symantec
8 3 (2.10%) Dell
8 3 (2.10%) LexisNexis
8 3 (2.10%) NetApp
9 2 (1.40%) CommVault
9 2 (1.40%) Dell Compellent
9 2 (1.40%) Kaspersky
9 2 (1.40%) Mitel
9 2 (1.40%) Remedy
9 2 (1.40%) ServiceNow
9 2 (1.40%) Synology
9 2 (1.40%) WatchGuard
Harrogate, North Yorkshire
Kalpa Resource
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Goole, North Humberside
EasyWebRecruitment.com
Salary: £22500 per annum
Posted: 3 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Pontefract, West Yorkshire
EasyWebRecruitment.com
Salary: £22,500 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Verticality Ltd
Salary: Salary £23k - £25k + Benefits
Posted: 4 days ago
Doncaster
Recruitment Genius Ltd
Salary: £16000 - £20000 per annum
Posted: 10 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 13 days ago
Wakefield
Adria Solutions Ltd
Salary: £24000 per annum
Posted: 17 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 to £25,000 per annum + Full Company Benefits
Posted: 23 days ago