The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 181 187 181
Rank change year-on-year
+6 -6
Permanent jobs requiring a 2nd Line Support 66 71 46
As % of all permanent IT jobs located in Yorkshire 0.91% 0.94% 0.79%
As % of the Job Titles category 0.93% 0.98% 0.82%
Number of salaries quoted 50 66 44
Average salary £22,000 £21,500 £20,000
Average salary % change year-on-year
+2.32% +7.50%
90% offered a salary of more than £20,000 £18,900 £17,000
10% offered a salary of more than £27,500 £27,090 £26,200
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7111 7267 5610
As % of all permanent IT jobs located in Yorkshire 97.52% 95.78% 96.08%
Number of salaries quoted 5737 5745 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 17 April 2015.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -1 50 £22,000 +4.76% 4
North Yorkshire +27 6 £22,500 -10.00%
South Yorkshire -11 6 £30,000 +25.00% 1
East Yorkshire - 4 £24,625 -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 127 (83.55%) Windows
2 113 (74.34%) Active Directory
3 63 (41.45%) Microsoft
4 60 (39.47%) ITIL
5 52 (34.21%) Windows 7
6 51 (33.55%) MS Exchange
7 49 (32.24%) MS Office
8 41 (26.97%) MS Excel
9 37 (24.34%) Citrix
10 35 (23.03%) SLA
11 30 (19.74%) DNS
11 30 (19.74%) TCP/IP
12 29 (19.08%) Windows Server 2008
13 28 (18.42%) DHCP
14 26 (17.11%) VMware
14 26 (17.11%) LAN
15 24 (15.79%) WAN
15 24 (15.79%) Windows Server 2003
16 23 (15.13%) Windows 8
17 22 (14.47%) VMware Infrastructure
18 21 (13.82%) Blackberry
18 21 (13.82%) Microsoft Certification
18 21 (13.82%) Windows XP
19 16 (10.53%) MCP
19 16 (10.53%) Management Information System
20 15 (9.87%) Blackberry Enterprise Server
20 15 (9.87%) Office 365
21 14 (9.21%) SQL
22 13 (8.55%) VPN
22 13 (8.55%) Telecoms

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (33.55%) MS Exchange
2 15 (9.87%) Blackberry Enterprise Server
3 10 (6.58%) Exchange Server 2007
4 9 (5.92%) Exchange Server 2013
5 8 (5.26%) Exchange Server 2010
6 4 (2.63%) SharePoint
7 3 (1.97%) IIS
8 2 (1.32%) Lync
8 2 (1.32%) Exchange Server 2003
9 1 (0.66%) BizTalk Server
Applications
1 49 (32.24%) MS Office
2 41 (26.97%) MS Excel
Business Applications
1 1 (0.66%) Remedy ITSM
Cloud Services
1 15 (9.87%) Office 365
Communications & Networking
1 30 (19.74%) TCP/IP
1 30 (19.74%) DNS
2 28 (18.42%) DHCP
3 26 (17.11%) LAN
4 24 (15.79%) WAN
5 13 (8.55%) VPN
6 11 (7.24%) Firewall
7 10 (6.58%) Internet
8 9 (5.92%) VoIP
9 7 (4.61%) SAN
10 3 (1.97%) VLAN
10 3 (1.97%) Wireshark
10 3 (1.97%) tcpdump
11 2 (1.32%) Wireless
11 2 (1.32%) FTP
12 1 (0.66%) SNMP
12 1 (0.66%) SMTP
12 1 (0.66%) PSTN
12 1 (0.66%) Cisco ASA
12 1 (0.66%) DMZ
Database & Business Intelligence
1 5 (3.29%) SQL Server
2 1 (0.66%) RDBMS
2 1 (0.66%) SQL Server Reporting Services
2 1 (0.66%) SQL Server 2008
2 1 (0.66%) Relational Database
2 1 (0.66%) MySQL
Development Applications
1 2 (1.32%) Visual Studio
2 1 (0.66%) Oracle Forms
General
1 13 (8.55%) Telecoms
2 3 (1.97%) Finance
2 3 (1.97%) Law
3 1 (0.66%) Legal
3 1 (0.66%) Advertising
3 1 (0.66%) Banking
3 1 (0.66%) Retail
3 1 (0.66%) Retail Banking
3 1 (0.66%) Marketing
Libraries, Frameworks & Software Standards
1 4 (2.63%) Web Services
2 2 (1.32%) XML
2 2 (1.32%) jQuery
2 2 (1.32%) HTML
2 2 (1.32%) .NET
2 2 (1.32%) ASP.NET
2 2 (1.32%) CSS
Miscellaneous
1 21 (13.82%) Blackberry
2 16 (10.53%) Management Information System
3 11 (7.24%) Fat Client
3 11 (7.24%) Thin Client
4 4 (2.63%) iPhone
4 4 (2.63%) iPad
5 3 (1.97%) Enterprise Software
5 3 (1.97%) Replication
6 2 (1.32%) Clustering
6 2 (1.32%) Statistics
7 1 (0.66%) Mathematics
7 1 (0.66%) Data Integration
7 1 (0.66%) PKI
7 1 (0.66%) Analytical Skills
Operating Systems
1 127 (83.55%) Windows
2 52 (34.21%) Windows 7
3 29 (19.08%) Windows Server 2008
4 24 (15.79%) Windows Server 2003
5 23 (15.13%) Windows 8
6 21 (13.82%) Windows XP
7 9 (5.92%) Windows Server 2012
8 5 (3.29%) Windows Vista
9 3 (1.97%) Linux
9 3 (1.97%) Ubuntu
10 2 (1.32%) CentOS
10 2 (1.32%) Windows 2000
10 2 (1.32%) UNIX
11 1 (0.66%) Android
11 1 (0.66%) SUSE
11 1 (0.66%) Debian
11 1 (0.66%) Apple iOS
Processes & Methodologies
1 60 (39.47%) ITIL
2 11 (7.24%) Information Security Management
2 11 (7.24%) Security Management
2 11 (7.24%) Information Security
2 11 (7.24%) ISMS
2 11 (7.24%) Network Management
2 11 (7.24%) Change Control
3 10 (6.58%) Time Management
4 9 (5.92%) Service Delivery
5 8 (5.26%) Migration
6 7 (4.61%) Root Cause Analysis
7 5 (3.29%) Incident Management
7 5 (3.29%) Change Management
7 5 (3.29%) Service Management
8 4 (2.63%) Problem Management
8 4 (2.63%) Stakeholder Management
9 3 (1.97%) Kalman Filter
9 3 (1.97%) Line Management
9 3 (1.97%) Coaching
10 2 (1.32%) Mentoring
Programming Languages
1 14 (9.21%) SQL
2 4 (2.63%) JavaScript
3 3 (1.97%) Python
4 2 (1.32%) PowerShell
4 2 (1.32%) C#
4 2 (1.32%) PL/SQL
5 1 (0.66%) C
5 1 (0.66%) T-SQL
5 1 (0.66%) C++
5 1 (0.66%) COBOL
5 1 (0.66%) Perl
5 1 (0.66%) PHP
5 1 (0.66%) Bash Shell
5 1 (0.66%) Tcl
5 1 (0.66%) AWK
Qualifications
1 21 (13.82%) Microsoft Certification
2 16 (10.53%) MCP
3 9 (5.92%) MCITP
4 8 (5.26%) MCDST
4 8 (5.26%) MCSE
5 5 (3.29%) Cisco Certification
5 5 (3.29%) VMware Certified Professional (VCP)
6 4 (2.63%) ITIL Foundation Certificate
6 4 (2.63%) CCNA
7 3 (1.97%) MCSA
8 2 (1.32%) CCA
8 2 (1.32%) Citrix Certification
9 1 (0.66%) Check Point Certification
9 1 (0.66%) CCNP
9 1 (0.66%) Degree
9 1 (0.66%) Security Cleared
Quality Assurance & Compliance
1 35 (23.03%) SLA
2 12 (7.89%) ISO/IEC 27001
3 1 (0.66%) PCI DSS
System Software
1 113 (74.34%) Active Directory
2 22 (14.47%) VMware Infrastructure
3 12 (7.89%) Hyper-V
4 5 (3.29%) XenApp
5 2 (1.32%) Microsoft App-V
6 1 (0.66%) XenServer
6 1 (0.66%) XenDesktop
6 1 (0.66%) vSphere
Systems Management
1 13 (8.55%) SCCM
2 2 (1.32%) Backup Exec
3 1 (0.66%) DameWare
3 1 (0.66%) SCOM
3 1 (0.66%) Forefront Identity Manager
Vendors
1 63 (41.45%) Microsoft
2 37 (24.34%) Citrix
3 26 (17.11%) VMware
4 11 (7.24%) Dell
5 8 (5.26%) Cisco
6 5 (3.29%) Sophos
6 5 (3.29%) LANDesk
7 4 (2.63%) Apple
7 4 (2.63%) Oracle
8 3 (1.97%) Veeam
9 2 (1.32%) Mitel
9 2 (1.32%) CheckPoint
9 2 (1.32%) Splunk
9 2 (1.32%) MobileIron
10 1 (0.66%) Remedy
10 1 (0.66%) Riverbed
10 1 (0.66%) SAP
10 1 (0.66%) Juniper
10 1 (0.66%) BMC
10 1 (0.66%) Red Hat
Sheffield, South Yorkshire
Stafford-Sharp Associates
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 5 days ago
Leeds
Blue Town Online
Salary: £16k per year
Posted: 18 days ago