The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support
Rank 156 195 179
Rank change year-on-year
+39 -16
Permanent jobs requiring a 2nd Line Support 94 57 46
As % of all permanent IT jobs located in Yorkshire 1.28% 0.83% 0.80%
As % of the Job Titles category 1.32% 0.87% 0.83%
Number of salaries quoted 72 52 46
Average salary £22,500 £22,500 £22,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £20,000 £18,500 £17,000
10% offered a salary of more than £29,750 £27,450 £26,500
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7148 6551 5517
As % of all permanent IT jobs located in Yorkshire 97.70% 95.14% 96.48%
Number of salaries quoted 5860 5073 4482
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 27 February 2015.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +35 72 £22,500 +4.65% 5
South Yorkshire -2 14 £25,500 -1.82%
North Yorkshire +15 7 £22,500 -5.26% 5
East Yorkshire +2 1 - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 130 (83.33%) Windows
2 116 (74.36%) Active Directory
3 64 (41.03%) Microsoft
4 57 (36.54%) ITIL
5 53 (33.97%) MS Exchange
6 44 (28.21%) Windows 7
7 40 (25.64%) MS Office
7 40 (25.64%) Citrix
8 39 (25.00%) MS Excel
9 36 (23.08%) SLA
10 35 (22.44%) DNS
11 30 (19.23%) Windows Server 2008
12 29 (18.59%) TCP/IP
13 28 (17.95%) VMware
14 26 (16.67%) DHCP
15 24 (15.38%) VMware Infrastructure
15 24 (15.38%) SCCM
16 21 (13.46%) Blackberry
17 20 (12.82%) Windows Server 2003
17 20 (12.82%) WAN
17 20 (12.82%) LAN
18 18 (11.54%) Windows XP
18 18 (11.54%) SQL
18 18 (11.54%) Microsoft Certification
19 16 (10.26%) Management Information System
20 15 (9.62%) Blackberry Enterprise Server
20 15 (9.62%) Windows 8
21 14 (8.97%) Hyper-V
22 13 (8.33%) Telecoms
22 13 (8.33%) Office 365

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (33.97%) MS Exchange
2 15 (9.62%) Blackberry Enterprise Server
3 9 (5.77%) Exchange Server 2007
4 8 (5.13%) Exchange Server 2013
5 7 (4.49%) Exchange Server 2010
6 5 (3.21%) IIS
6 5 (3.21%) SharePoint
7 2 (1.28%) Exchange Server 2003
8 1 (0.64%) Lync
8 1 (0.64%) BizTalk Server
Applications
1 40 (25.64%) MS Office
2 39 (25.00%) MS Excel
Business Applications
1 1 (0.64%) Remedy ITSM
Cloud Services
1 13 (8.33%) Office 365
Communications & Networking
1 35 (22.44%) DNS
2 29 (18.59%) TCP/IP
3 26 (16.67%) DHCP
4 20 (12.82%) LAN
4 20 (12.82%) WAN
5 11 (7.05%) Firewall
6 9 (5.77%) VPN
6 9 (5.77%) VoIP
7 7 (4.49%) Internet
8 6 (3.85%) SAN
9 3 (1.92%) VLAN
9 3 (1.92%) Wireshark
9 3 (1.92%) tcpdump
10 2 (1.28%) Network Security
10 2 (1.28%) Wireless
10 2 (1.28%) FTP
11 1 (0.64%) SNMP
11 1 (0.64%) SMTP
11 1 (0.64%) PSTN
11 1 (0.64%) Cisco PIX
Database & Business Intelligence
1 6 (3.85%) SQL Server
2 3 (1.92%) MySQL
3 2 (1.28%) SQL Server 2008
4 1 (0.64%) SQL Server Reporting Services
Development Applications
1 2 (1.28%) Visual Studio
General
1 13 (8.33%) Telecoms
2 7 (4.49%) Finance
3 5 (3.21%) Retail
4 3 (1.92%) Law
5 1 (0.64%) Legal
5 1 (0.64%) Advertising
5 1 (0.64%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.92%) .NET
2 2 (1.28%) ASP.NET
2 2 (1.28%) CSS
2 2 (1.28%) XML
2 2 (1.28%) jQuery
2 2 (1.28%) HTML
3 1 (0.64%) Web Services
Miscellaneous
1 21 (13.46%) Blackberry
2 16 (10.26%) Management Information System
3 11 (7.05%) Fat Client
3 11 (7.05%) Thin Client
4 3 (1.92%) iPhone
4 3 (1.92%) iPad
4 3 (1.92%) Enterprise Software
4 3 (1.92%) Replication
4 3 (1.92%) Clustering
5 1 (0.64%) PKI
5 1 (0.64%) Statistics
5 1 (0.64%) Mathematics
5 1 (0.64%) Data Integration
Operating Systems
1 130 (83.33%) Windows
2 44 (28.21%) Windows 7
3 30 (19.23%) Windows Server 2008
4 20 (12.82%) Windows Server 2003
5 18 (11.54%) Windows XP
6 15 (9.62%) Windows 8
7 10 (6.41%) Windows Server 2012
8 5 (3.21%) Windows Vista
9 3 (1.92%) Android
9 3 (1.92%) UNIX
9 3 (1.92%) Linux
9 3 (1.92%) Apple iOS
10 2 (1.28%) Windows 2000
10 2 (1.28%) Windows 2000 Server
Processes & Methodologies
1 57 (36.54%) ITIL
2 11 (7.05%) Information Security Management
2 11 (7.05%) Security Management
2 11 (7.05%) Information Security
2 11 (7.05%) ISMS
2 11 (7.05%) Network Management
2 11 (7.05%) Change Control
3 9 (5.77%) Service Delivery
4 8 (5.13%) Migration
4 8 (5.13%) Time Management
5 6 (3.85%) Root Cause Analysis
6 4 (2.56%) Problem Management
6 4 (2.56%) Stakeholder Management
7 3 (1.92%) Incident Management
7 3 (1.92%) Kalman Filter
7 3 (1.92%) Line Management
7 3 (1.92%) Mentoring
8 2 (1.28%) Coaching
8 2 (1.28%) Operations Management
8 2 (1.28%) Change Management
Programming Languages
1 18 (11.54%) SQL
2 4 (2.56%) PowerShell
3 3 (1.92%) JavaScript
4 2 (1.28%) Perl
4 2 (1.28%) Bash Shell
4 2 (1.28%) C#
5 1 (0.64%) T-SQL
5 1 (0.64%) VB
5 1 (0.64%) PHP
5 1 (0.64%) PL/SQL
Qualifications
1 18 (11.54%) Microsoft Certification
2 12 (7.69%) MCP
3 10 (6.41%) MCSE
3 10 (6.41%) MCITP
3 10 (6.41%) Security Cleared
4 7 (4.49%) SC Cleared
5 5 (3.21%) Cisco Certification
5 5 (3.21%) VMware Certified Professional (VCP)
5 5 (3.21%) MCDST
5 5 (3.21%) MCSA
6 4 (2.56%) CCNA
6 4 (2.56%) ITIL Foundation Certificate
7 2 (1.28%) CCA
7 2 (1.28%) Citrix Certification
7 2 (1.28%) VCP4
8 1 (0.64%) Degree
8 1 (0.64%) Check Point Certification
8 1 (0.64%) CCNP
Quality Assurance & Compliance
1 36 (23.08%) SLA
2 11 (7.05%) ISO/IEC 27001
3 1 (0.64%) PCI DSS
System Software
1 116 (74.36%) Active Directory
2 24 (15.38%) VMware Infrastructure
3 14 (8.97%) Hyper-V
4 7 (4.49%) XenApp
5 2 (1.28%) Microsoft App-V
6 1 (0.64%) XenServer
6 1 (0.64%) XenDesktop
6 1 (0.64%) vSphere
6 1 (0.64%) VMware ESXi
Systems Management
1 24 (15.38%) SCCM
2 3 (1.92%) WSUS
3 2 (1.28%) Backup Exec
4 1 (0.64%) DameWare
4 1 (0.64%) SCOM
4 1 (0.64%) Forefront Identity Manager
Vendors
1 64 (41.03%) Microsoft
2 40 (25.64%) Citrix
3 28 (17.95%) VMware
4 11 (7.05%) Dell
5 7 (4.49%) AppSense
6 6 (3.85%) Apple
7 5 (3.21%) Fujitsu
7 5 (3.21%) LANDesk
7 5 (3.21%) Cisco
7 5 (3.21%) Sophos
8 3 (1.92%) Oracle
9 2 (1.28%) MobileIron
10 1 (0.64%) SAP
10 1 (0.64%) HP
10 1 (0.64%) BMC
10 1 (0.64%) Veritas
10 1 (0.64%) Veeam
10 1 (0.64%) Riverbed
10 1 (0.64%) CheckPoint
10 1 (0.64%) Remedy
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: Yesterday
Leeds, West Yorkshire
Price Carnell Limited
Salary: From £24,000 to £30,000 per annum + Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 2 days ago
Harrogate, North Yorkshire
OSM Ltd
Salary: From £20,000 to £20,000 per annum
Posted: 6 days ago
Middlesbrough, Cleveland
Thirteen Group
Salary: Up to £25,000 per annum
Posted: 8 days ago
Skipton
Hays IT - Uk Posting account
Salary: £20000.00 - £26000.00 per annum + Public Sector benefits
Posted: 12 days ago