The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 175 169 163
Rank change year-on-year
-6 -6
Permanent jobs requiring a 2nd Line Support 68 44 57
As % of all permanent IT jobs located in Yorkshire 0.96% 0.83% 1.02%
As % of the Job Titles category 1.00% 0.88% 1.06%
Number of salaries quoted 63 42 50
Average salary £21,000 £24,500 £23,250
Average salary % change year-on-year
-14.28% +5.37%
90% offered a salary of more than £18,500 £20,000 £18,950
10% offered a salary of more than £24,000 £28,000 £30,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6830 5008 5377
As % of all permanent IT jobs located in Yorkshire 96.46% 94.35% 96.38%
Number of salaries quoted 5442 3926 4407
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,950 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
England

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 1 August 2014.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 59 £21,000 -1.17% 15
North Yorkshire -21 8 £21,250 -24.10% 1
South Yorkshire -19 3 £21,000 -20.60% 4
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 August 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 96 (70.07%) Windows
2 95 (69.34%) Active Directory
3 85 (62.04%) Microsoft
4 53 (38.69%) MS Office
4 53 (38.69%) MS Excel
5 50 (36.50%) Windows XP
6 46 (33.58%) MS Exchange
7 38 (27.74%) Windows 7
8 36 (26.28%) VMware
9 33 (24.09%) Citrix
10 31 (22.63%) Windows Server 2003
11 30 (21.90%) Windows Server 2008
12 29 (21.17%) SharePoint
13 26 (18.98%) DNS
14 25 (18.25%) Office 365
15 24 (17.52%) DHCP
16 22 (16.06%) ITIL
16 22 (16.06%) SLA
17 21 (15.33%) SCCM
18 20 (14.60%) SharePoint 2013
19 19 (13.87%) TCP/IP
20 17 (12.41%) Firewall
21 15 (10.95%) Internet
22 14 (10.22%) LAN
22 14 (10.22%) WAN
23 13 (9.49%) Cisco
23 13 (9.49%) Windows Server 2012
24 11 (8.03%) Windows 8
25 10 (7.30%) VoIP
25 10 (7.30%) NDS

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 August 2014, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (33.58%) MS Exchange
2 29 (21.17%) SharePoint
3 20 (14.60%) SharePoint 2013
4 7 (5.11%) Exchange Server 2007
5 6 (4.38%) SharePoint 2010
5 6 (4.38%) Exchange Server 2010
6 3 (2.19%) Exchange Server 2013
6 3 (2.19%) Exchange Server 2003
7 2 (1.46%) IIS
8 1 (0.73%) Blackberry Enterprise Server
Applications
1 53 (38.69%) MS Office
1 53 (38.69%) MS Excel
2 1 (0.73%) MS Visio
Business Applications
1 1 (0.73%) Dynamics NAV
1 1 (0.73%) Line 500
Cloud Services
1 25 (18.25%) Office 365
2 3 (2.19%) Microsoft Azure
Communications & Networking
1 26 (18.98%) DNS
2 24 (17.52%) DHCP
3 19 (13.87%) TCP/IP
4 17 (12.41%) Firewall
5 15 (10.95%) Internet
6 14 (10.22%) LAN
6 14 (10.22%) WAN
7 10 (7.30%) VoIP
8 6 (4.38%) Cisco IOS
9 5 (3.65%) MPLS
9 5 (3.65%) ADSL
10 4 (2.92%) Broadband
10 4 (2.92%) BGP
10 4 (2.92%) Network Security
11 3 (2.19%) Intranet
12 2 (1.46%) VPN
12 2 (1.46%) IMAP4
12 2 (1.46%) POP3
Database & Business Intelligence
1 5 (3.65%) SQL Server
2 2 (1.46%) Crystal Reports
3 1 (0.73%) MySQL
Development Applications
1 1 (0.73%) Visual Studio
General
1 10 (7.30%) Telecoms
2 8 (5.84%) Finance
3 1 (0.73%) Legal
3 1 (0.73%) Advertising
3 1 (0.73%) French Language
3 1 (0.73%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.73%) .NET
1 1 (0.73%) Web Services
1 1 (0.73%) XML
Miscellaneous
1 9 (6.57%) Blackberry
2 1 (0.73%) Device Driver
2 1 (0.73%) Client/Server
Operating Systems
1 96 (70.07%) Windows
2 50 (36.50%) Windows XP
3 38 (27.74%) Windows 7
4 31 (22.63%) Windows Server 2003
5 30 (21.90%) Windows Server 2008
6 13 (9.49%) Windows Server 2012
7 11 (8.03%) Windows 8
8 7 (5.11%) Windows 2000
9 6 (4.38%) Linux
10 5 (3.65%) Windows Vista
11 3 (2.19%) Android
12 2 (1.46%) Solaris
12 2 (1.46%) UNIX
12 2 (1.46%) Fedora
13 1 (0.73%) Windows 2000 Server
13 1 (0.73%) Mac OS
Processes & Methodologies
1 22 (16.06%) ITIL
2 6 (4.38%) Incident Management
2 6 (4.38%) Problem Management
2 6 (4.38%) Service Delivery
2 6 (4.38%) Root Cause Analysis
3 3 (2.19%) Change Management
3 3 (2.19%) Validation
4 2 (1.46%) Service Management
4 2 (1.46%) Technical Analysis
4 2 (1.46%) Continuous Improvement
5 1 (0.73%) Change Control
5 1 (0.73%) Software Deployment
5 1 (0.73%) E-Procurement
5 1 (0.73%) Migration
5 1 (0.73%) Document Management
5 1 (0.73%) Systems Analysis
5 1 (0.73%) Time Management
5 1 (0.73%) Data Migration
5 1 (0.73%) B2B
Programming Languages
1 7 (5.11%) SQL
2 1 (0.73%) PHP5
2 1 (0.73%) PHP
2 1 (0.73%) VB
Qualifications
1 7 (5.11%) Microsoft Certification
2 5 (3.65%) Degree
3 4 (2.92%) MCSE
3 4 (2.92%) MCITP
4 3 (2.19%) Security Cleared
4 3 (2.19%) ITIL Foundation Certificate
5 2 (1.46%) Sun Certification
5 2 (1.46%) ITIL Certification
5 2 (1.46%) MCSA
6 1 (0.73%) MCDST
6 1 (0.73%) MCTS
6 1 (0.73%) SC Cleared
6 1 (0.73%) MCP
6 1 (0.73%) CCA
6 1 (0.73%) Citrix Certification
6 1 (0.73%) Cisco Certification
6 1 (0.73%) CCNA
Quality Assurance & Compliance
1 22 (16.06%) SLA
System Software
1 95 (69.34%) Active Directory
2 10 (7.30%) NDS
3 8 (5.84%) VMware Infrastructure
4 7 (5.11%) Hyper-V
5 6 (4.38%) Terminal Services
6 2 (1.46%) XenServer
6 2 (1.46%) Veritas Volume Manager
7 1 (0.73%) XenApp
7 1 (0.73%) vSphere
Systems Management
1 21 (15.33%) SCCM
2 2 (1.46%) NetBackup
3 1 (0.73%) Backup Exec
3 1 (0.73%) Tivoli Storage Manager
Vendors
1 85 (62.04%) Microsoft
2 36 (26.28%) VMware
3 33 (24.09%) Citrix
4 13 (9.49%) Cisco
5 8 (5.84%) Dell
6 7 (5.11%) Sage
7 6 (4.38%) Pegasus
8 5 (3.65%) SonicWALL
8 5 (3.65%) WatchGuard
9 4 (2.92%) Symantec
9 4 (2.92%) Fortinet
10 3 (2.19%) HP
11 2 (1.46%) Sun
11 2 (1.46%) Veritas
12 1 (0.73%) Veeam
12 1 (0.73%) AppSense
12 1 (0.73%) LANDesk
12 1 (0.73%) Apple
12 1 (0.73%) Avaya
Huddersfield, West Yorkshire
Senitor Associates
Salary: £22000 per annum
Posted: 13 hours ago
West Yorkshire
Resolve Recruitment
Salary: From £20,000 to £23,500 per annum Up to £23,500 + 10% overtime + 33 da
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + +Bens
Posted: 2 days ago
Rotherham, South Yorkshire
Oscar Associates (UK) Ltd
Salary: £17000 - £19000 per annum + Excellent Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Search Consultancy
Salary: £22500.00 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 6 days ago
Leeds
Greywood Associates Limited
Salary: £25000 per annum + Benefits
Posted: 9 days ago
Wakefield
Interquest - IQ ERP
Salary: £18000 - £22000 per annum + Benefits
Posted: 10 days ago
West Yorkshire
Quantica Technology - London
Salary: £18000 - £20000 per annum + Pension, Free Parking
Posted: 14 days ago
Castleford, West Yorkshire
Allied Worldwide
Salary: From £18,000 to £28,000 per annum
Posted: 21 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 27 days ago