The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank 204 184 184
Rank change year-on-year
-20 0
Permanent jobs requiring a 2nd Line Support 42 71 35
As % of all permanent IT jobs located in Yorkshire 0.64% 1.01% 0.64%
As % of the Job Titles category 0.66% 1.05% 0.67%
Number of salaries quoted 34 65 31
Average salary £22,250 £22,500 £21,000
Average salary % change year-on-year
-1.11% +7.14%
90% offered a salary of more than £21,000 £19,500 £17,000
10% offered a salary of more than £26,750 £26,000 £26,450
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6381 6773 5200
As % of all permanent IT jobs located in Yorkshire 97.06% 96.26% 95.43%
Number of salaries quoted 5217 5448 4127
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Yorkshire region.

2nd Line Support Salary Trend in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Yorkshire region over the 3 months to 1 June 2015.

2nd Line Support Salary Histogram in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 1 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -27 28 £21,000 -6.66% 6
East Yorkshire - 7 £25,875 - 2
South Yorkshire +3 4 £21,750 -18.69%
North Yorkshire +3 3 £25,000 +11.11% 3
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 June 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 119 (89.47%) Windows
2 97 (72.93%) Active Directory
3 53 (39.85%) Microsoft
4 49 (36.84%) ITIL
5 47 (35.34%) Windows 7
6 43 (32.33%) MS Exchange
7 39 (29.32%) SLA
7 39 (29.32%) MS Office
8 38 (28.57%) MS Excel
9 37 (27.82%) Citrix
10 33 (24.81%) Windows Server 2008
11 30 (22.56%) TCP/IP
12 29 (21.80%) DHCP
13 28 (21.05%) DNS
13 28 (21.05%) Windows Server 2003
14 25 (18.80%) Windows 8
15 24 (18.05%) VMware
16 23 (17.29%) LAN
17 21 (15.79%) WAN
17 21 (15.79%) Windows XP
18 19 (14.29%) Blackberry
19 18 (13.53%) VMware Infrastructure
20 15 (11.28%) Microsoft Certification
20 15 (11.28%) Windows Server 2012
20 15 (11.28%) Network Management
21 14 (10.53%) Blackberry Enterprise Server
21 14 (10.53%) Management Information System
22 13 (9.77%) Internet
22 13 (9.77%) VPN
23 12 (9.02%) SQL

2nd Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 1 June 2015, IT jobs across the Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (32.33%) MS Exchange
2 14 (10.53%) Blackberry Enterprise Server
3 10 (7.52%) Exchange Server 2010
4 9 (6.77%) Exchange Server 2007
5 7 (5.26%) Exchange Server 2013
6 4 (3.01%) Exchange Server 2003
7 2 (1.50%) SharePoint
7 2 (1.50%) IIS
8 1 (0.75%) Lync
Applications
1 39 (29.32%) MS Office
2 38 (28.57%) MS Excel
3 1 (0.75%) MS Visio
Business Applications
1 1 (0.75%) Remedy ITSM
Cloud Services
1 11 (8.27%) Office 365
Communications & Networking
1 30 (22.56%) TCP/IP
2 29 (21.80%) DHCP
3 28 (21.05%) DNS
4 23 (17.29%) LAN
5 21 (15.79%) WAN
6 13 (9.77%) Internet
6 13 (9.77%) VPN
7 8 (6.02%) SAN
8 7 (5.26%) Firewall
8 7 (5.26%) VoIP
9 5 (3.76%) Wireless
10 3 (2.26%) LDAP
10 3 (2.26%) NAS
11 2 (1.50%) Wireshark
11 2 (1.50%) tcpdump
11 2 (1.50%) FTP
11 2 (1.50%) VLAN
12 1 (0.75%) DMZ
12 1 (0.75%) SMTP
12 1 (0.75%) SNMP
Database & Business Intelligence
1 6 (4.51%) SQL Server
2 3 (2.26%) RDBMS
2 3 (2.26%) Relational Database
3 1 (0.75%) Oracle Reports
3 1 (0.75%) MySQL
3 1 (0.75%) SQL Server 2008
Development Applications
1 3 (2.26%) Oracle Forms
2 1 (0.75%) Visual Studio
General
1 12 (9.02%) Telecoms
2 5 (3.76%) Finance
3 3 (2.26%) Banking
3 3 (2.26%) Retail
3 3 (2.26%) Law
3 3 (2.26%) Retail Banking
4 1 (0.75%) Legal
4 1 (0.75%) Marketing
Libraries, Frameworks & Software Standards
1 5 (3.76%) Web Services
2 1 (0.75%) XML
2 1 (0.75%) HTML
2 1 (0.75%) .NET
2 1 (0.75%) ASP.NET
2 1 (0.75%) CSS
2 1 (0.75%) jQuery
Miscellaneous
1 19 (14.29%) Blackberry
2 14 (10.53%) Management Information System
3 10 (7.52%) Fat Client
3 10 (7.52%) Thin Client
4 4 (3.01%) iPhone
4 4 (3.01%) iPad
5 2 (1.50%) Replication
5 2 (1.50%) Clustering
5 2 (1.50%) Statistics
6 1 (0.75%) Enterprise Software
6 1 (0.75%) Data Centre
6 1 (0.75%) Analytical Skills
6 1 (0.75%) Data Integration
Operating Systems
1 119 (89.47%) Windows
2 47 (35.34%) Windows 7
3 33 (24.81%) Windows Server 2008
4 28 (21.05%) Windows Server 2003
5 25 (18.80%) Windows 8
6 21 (15.79%) Windows XP
7 15 (11.28%) Windows Server 2012
8 10 (7.52%) Linux
9 6 (4.51%) UNIX
9 6 (4.51%) Ubuntu
10 4 (3.01%) Windows 2000
11 3 (2.26%) SUSE
11 3 (2.26%) Debian
11 3 (2.26%) CentOS
12 1 (0.75%) Solaris
12 1 (0.75%) Apple iOS
12 1 (0.75%) Windows Vista
12 1 (0.75%) Windows 2000 Server
12 1 (0.75%) Android
Processes & Methodologies
1 49 (36.84%) ITIL
2 15 (11.28%) Network Management
3 10 (7.52%) Time Management
3 10 (7.52%) ISMS
3 10 (7.52%) Change Control
3 10 (7.52%) Information Security Management
3 10 (7.52%) Security Management
3 10 (7.52%) Service Delivery
3 10 (7.52%) Information Security
4 7 (5.26%) Migration
5 6 (4.51%) Root Cause Analysis
5 6 (4.51%) Change Management
6 5 (3.76%) Incident Management
6 5 (3.76%) Service Management
7 4 (3.01%) Stakeholder Management
8 3 (2.26%) Agile Software Development
8 3 (2.26%) RUP
8 3 (2.26%) UML
8 3 (2.26%) Kalman Filter
8 3 (2.26%) Problem Management
Programming Languages
1 12 (9.02%) SQL
2 6 (4.51%) Python
3 5 (3.76%) JavaScript
4 4 (3.01%) PL/SQL
5 3 (2.26%) AWK
5 3 (2.26%) Perl
5 3 (2.26%) C
5 3 (2.26%) C++
5 3 (2.26%) COBOL
5 3 (2.26%) Tcl
5 3 (2.26%) Bash Shell
5 3 (2.26%) PowerShell
6 1 (0.75%) C#
6 1 (0.75%) PHP
Qualifications
1 15 (11.28%) Microsoft Certification
2 12 (9.02%) MCP
3 6 (4.51%) MCDST
4 5 (3.76%) Cisco Certification
4 5 (3.76%) CCNA
5 4 (3.01%) MCSE
5 4 (3.01%) MCITP
6 2 (1.50%) ITIL Foundation Certificate
6 2 (1.50%) VMware Certified Professional (VCP)
7 1 (0.75%) MCSA
7 1 (0.75%) CCNP
7 1 (0.75%) Degree
Quality Assurance & Compliance
1 39 (29.32%) SLA
2 11 (8.27%) ISO/IEC 27001
3 1 (0.75%) PCI DSS
System Software
1 97 (72.93%) Active Directory
2 18 (13.53%) VMware Infrastructure
3 4 (3.01%) Hyper-V
3 4 (3.01%) XenApp
4 3 (2.26%) vSphere
4 3 (2.26%) VMware ESXi
4 3 (2.26%) vCloud
4 3 (2.26%) XenServer
5 2 (1.50%) Microsoft App-V
Systems Management
1 9 (6.77%) SCCM
2 2 (1.50%) OpenView
2 2 (1.50%) Backup Exec
3 1 (0.75%) DameWare
Vendors
1 53 (39.85%) Microsoft
2 37 (27.82%) Citrix
3 24 (18.05%) VMware
4 9 (6.77%) Cisco
4 9 (6.77%) Dell
5 8 (6.02%) Apple
6 5 (3.76%) Oracle
6 5 (3.76%) Veeam
7 4 (3.01%) LANDesk
7 4 (3.01%) Sophos
8 3 (2.26%) Mitel
8 3 (2.26%) HP
8 3 (2.26%) EMC
8 3 (2.26%) NetApp
8 3 (2.26%) Red Hat
8 3 (2.26%) Nimsoft
8 3 (2.26%) Splunk
8 3 (2.26%) Isilon
8 3 (2.26%) Zerto
9 2 (1.50%) MobileIron
Bradford, West Yorkshire
networx
Salary: Up to £30,000 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £21478 - £27901 per annum + Excellent Benefits
Posted: 3 days ago
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Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
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Salary: £25000 per annum
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Salary: £22000 per annum
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Wakefield, West Yorkshire
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Salary: £18000 - £22000 per annum + excellent benefits
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Salary: £20000 per annum
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