The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Insight
England / Yorkshire
Rank 101 132 119
Rank change year-on-year
+31 -13
Contract jobs citing Customer Insight 22 8 12
As % of all contract IT jobs located in Yorkshire 1.01% 0.28% 0.47%
As % of the Processes & Methodologies category 1.22% 0.34% 0.58%
Number of daily rates quoted 10 6 12
Median daily rate £550 £451 £400
Median daily rate % change year-on-year
+21.88% +12.81%
90% offered a daily rate of more than £475 £438 £275
10% offered a daily rate of more than £700 £575 £425
UK excluding London median daily rate £425 £450 £400
% change year-on-year
-5.55% +12.50%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1798 2324 2083
As % of all contract IT jobs located in Yorkshire 82.36% 81.37% 81.69%
Number of daily rates quoted 1174 1542 1398
Median daily rate £410 £400 £375
Median daily rate % change year-on-year
+2.50% +6.66%
90% offered a daily rate of more than £300 £295 £263
10% offered a daily rate of more than £550 £562 £511
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 43 64 50
Median hourly rate £13.50 £18.50 £18.00
Median hourly rate % change year-on-year
-27.02% +2.77%
90% offered a hourly rate of more than £8.82 £12.10 £9.48
10% offered a hourly rate of more than £27.31 £40.00 £36.00
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Customer Insight
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in Yorkshire

Customer Insight
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the Yorkshire region.

Customer Insight Daily Rate Trend in Yorkshire

Customer Insight
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the Yorkshire region over the 3 months to 22 February 2017.

Customer Insight Daily Rate Histogram in Yorkshire

Customer Insight
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Yorkshire region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +24 15 £513 +13.57%
South Yorkshire - 5 £700 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Customer Insight.

1 35 (83.33%) Agile Software Development
2 32 (76.19%) Usability Testing
2 32 (76.19%) Guerrilla Research
3 31 (73.81%) Analytical Skills
4 28 (66.67%) Service Design
5 26 (61.90%) Ethnography
5 26 (61.90%) Human Factors
6 25 (59.52%) User Experience
7 24 (57.14%) Market Research
8 21 (50.00%) Degree
9 20 (47.62%) Psychology
9 20 (47.62%) Cognitive Psychology
10 6 (14.29%) User Stories
10 6 (14.29%) Service Delivery
11 5 (11.90%) Open Source
12 4 (9.52%) Agile Project Management
12 4 (9.52%) Stakeholder Management
12 4 (9.52%) Scrum
12 4 (9.52%) Web Services
12 4 (9.52%) Project Management
13 3 (7.14%) Finance
14 2 (4.76%) Management Information System
14 2 (4.76%) Analytics
14 2 (4.76%) Continuous Improvement
14 2 (4.76%) Performance Management
15 1 (2.38%) Base SAS
15 1 (2.38%) SAS Macro
15 1 (2.38%) Product Management
15 1 (2.38%) Visualisation
15 1 (2.38%) Data Visualisation

Customer Insight
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) SAS
Business Applications
1 1 (2.38%) SAP Oil and Gas
Database & Business Intelligence
1 1 (2.38%) Base SAS
General
1 3 (7.14%) Finance
2 1 (2.38%) Electronics
2 1 (2.38%) Manufacturing
2 1 (2.38%) Marketing
2 1 (2.38%) Telecoms
Job Titles
1 29 (69.05%) User Researcher
2 23 (54.76%) User Experience Researcher
3 5 (11.90%) Service Manager
4 2 (4.76%) Analyst
4 2 (4.76%) Delivery Manager
4 2 (4.76%) Digital Delivery Manager
4 2 (4.76%) Digital User Researcher
4 2 (4.76%) Insight Analyst
4 2 (4.76%) Senior Manager
4 2 (4.76%) Senior Service Manager
5 1 (2.38%) Analytics Manager
5 1 (2.38%) Customer Analyst
5 1 (2.38%) Customer Insight Analyst
5 1 (2.38%) Data Insight Analyst
5 1 (2.38%) Head of Design
5 1 (2.38%) Insight Data Analyst
5 1 (2.38%) Product Delivery Manager
5 1 (2.38%) Public Sector Delivery Manager
5 1 (2.38%) SAS Insight Analyst
5 1 (2.38%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (9.52%) Web Services
Miscellaneous
1 31 (73.81%) Analytical Skills
2 25 (59.52%) User Experience
3 2 (4.76%) Management Information System
4 1 (2.38%) NHS
4 1 (2.38%) Tandem
Processes & Methodologies
1 35 (83.33%) Agile Software Development
2 32 (76.19%) Guerrilla Research
2 32 (76.19%) Usability Testing
3 28 (66.67%) Service Design
4 26 (61.90%) Ethnography
4 26 (61.90%) Human Factors
5 24 (57.14%) Market Research
6 20 (47.62%) Cognitive Psychology
6 20 (47.62%) Psychology
7 6 (14.29%) Service Delivery
7 6 (14.29%) User Stories
8 5 (11.90%) Open Source
9 4 (9.52%) Agile Project Management
9 4 (9.52%) Project Management
9 4 (9.52%) Scrum
9 4 (9.52%) Stakeholder Management
10 2 (4.76%) Analytics
10 2 (4.76%) Continuous Improvement
10 2 (4.76%) Performance Management
11 1 (2.38%) Data Visualisation
Programming Languages
1 1 (2.38%) Python
1 1 (2.38%) SAS Macro
1 1 (2.38%) SQL
Qualifications
1 21 (50.00%) Degree
Vendors
1 1 (2.38%) SAP