The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Insight
Rank 109 143 111
Rank change year-on-year
+34 -32
Contract jobs citing Customer Insight 23 3 18
As % of all contract IT jobs located in Yorkshire 0.95% 0.097% 0.69%
As % of the Processes & Methodologies category 1.17% 0.12% 0.88%
Number of daily rates quoted 12 2 14
Median daily rate £513 £438 £400
Median daily rate % change year-on-year
+17.14% +9.37%
UK excluding London median daily rate £425 £390 £420
% change year-on-year
+8.97% -7.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £12.25 -
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1964 2571 2042
As % of all contract IT jobs located in Yorkshire 81.22% 83.39% 77.94%
Number of daily rates quoted 1300 1707 1326
Median daily rate £425 £400 £375
Median daily rate % change year-on-year
+6.25% +6.66%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £550 £550 £538
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 63 98 53
Median hourly rate £17.00 £15.50 £16.34
Median hourly rate % change year-on-year
+9.67% -5.14%
90% offered a hourly rate of more than £9.50 £10.61 £10.50
10% offered a hourly rate of more than £32.50 £45.00 £42.50
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Customer Insight
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in Yorkshire

Customer Insight
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the Yorkshire region.

Customer Insight Daily Rate Trend in Yorkshire

Customer Insight
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the Yorkshire region over the 3 months to 8 December 2016.

Customer Insight Daily Rate Histogram in Yorkshire

Customer Insight
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the Yorkshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +36 18 £450 +2.85% 3
South Yorkshire - 5 £700 - 1
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in Yorkshire

For the 6 months to 8 December 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for Customer Insight.

1 33 (80.49%) Agile Software Development
2 31 (75.61%) Usability Testing
2 31 (75.61%) Guerrilla Research
3 30 (73.17%) Analytical Skills
4 27 (65.85%) Service Design
4 27 (65.85%) Ethnography
4 27 (65.85%) Human Factors
5 26 (63.41%) User Experience
6 25 (60.98%) Market Research
7 22 (53.66%) Degree
8 21 (51.22%) Psychology
9 5 (12.20%) Service Delivery
10 4 (9.76%) Project Management
10 4 (9.76%) Scrum
10 4 (9.76%) Open Source
10 4 (9.76%) Agile Project Management
10 4 (9.76%) User Stories
11 3 (7.32%) Analytics
11 3 (7.32%) Finance
11 3 (7.32%) Stakeholder Management
11 3 (7.32%) Web Services
12 2 (4.88%) SAS
12 2 (4.88%) Management Information System
12 2 (4.88%) SQL
12 2 (4.88%) Performance Management
12 2 (4.88%) Continuous Improvement
13 1 (2.44%) Data Visualisation
13 1 (2.44%) Product Management
13 1 (2.44%) Visualisation
13 1 (2.44%) Line Management

Customer Insight
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) SAS
Database & Business Intelligence
1 1 (2.44%) Base SAS
General
1 3 (7.32%) Finance
2 1 (2.44%) Marketing
Job Titles
1 28 (68.29%) User Researcher
2 26 (63.41%) User Experience Researcher
3 4 (9.76%) Service Manager
4 2 (4.88%) Analyst
4 2 (4.88%) Delivery Manager
4 2 (4.88%) Digital Delivery Manager
4 2 (4.88%) Insight Analyst
4 2 (4.88%) Senior Manager
4 2 (4.88%) Senior Service Manager
5 1 (2.44%) Analytics Manager
5 1 (2.44%) Customer Analyst
5 1 (2.44%) Customer Insight Analyst
5 1 (2.44%) Data Insight Analyst
5 1 (2.44%) Head of Design
5 1 (2.44%) Insight Manager
5 1 (2.44%) Performance Manager
5 1 (2.44%) Product Delivery Manager
5 1 (2.44%) Public Sector Delivery Manager
5 1 (2.44%) SAS Analyst
5 1 (2.44%) SAS Insight Analyst
Libraries, Frameworks & Software Standards
1 3 (7.32%) Web Services
Miscellaneous
1 30 (73.17%) Analytical Skills
2 26 (63.41%) User Experience
3 21 (51.22%) Psychology
4 2 (4.88%) Management Information System
5 1 (2.44%) Data Structures
5 1 (2.44%) Mathematics
5 1 (2.44%) NHS
5 1 (2.44%) Statistics
5 1 (2.44%) Tandem
5 1 (2.44%) Visualisation
Processes & Methodologies
1 33 (80.49%) Agile Software Development
2 31 (75.61%) Guerrilla Research
2 31 (75.61%) Usability Testing
3 27 (65.85%) Ethnography
3 27 (65.85%) Human Factors
3 27 (65.85%) Service Design
4 25 (60.98%) Market Research
5 5 (12.20%) Service Delivery
6 4 (9.76%) Agile Project Management
6 4 (9.76%) Open Source
6 4 (9.76%) Project Management
6 4 (9.76%) Scrum
6 4 (9.76%) User Stories
7 3 (7.32%) Analytics
7 3 (7.32%) Stakeholder Management
8 2 (4.88%) Continuous Improvement
8 2 (4.88%) Performance Management
9 1 (2.44%) Data Visualisation
9 1 (2.44%) Line Management
9 1 (2.44%) Product Management
Programming Languages
1 2 (4.88%) SQL
2 1 (2.44%) Python
2 1 (2.44%) SAS Macro
Qualifications
1 22 (53.66%) Degree
Vendors
1 1 (2.44%) Teradata
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