The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Insight
Rank 244 260 259
Rank change year-on-year
+16 -1
Permanent jobs citing Customer Insight 9 4 8
As % of all permanent IT jobs located in Yorkshire 0.14% 0.056% 0.12%
As % of the Processes & Methodologies category 0.17% 0.064% 0.14%
Number of salaries quoted 9 4 6
Average salary £36,500 £35,000 £37,500
Average salary % change year-on-year
+4.28% -6.66%
90% offered a salary of more than £34,100 £33,250 £28,250
10% offered a salary of more than £40,500 £35,000 £45,250
UK excluding London average salary £37,500 £45,000 £42,500
% change year-on-year
-16.66% +5.88%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Yorkshire region.

Processes & Methodologies Category
Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
5416 6290 5746
As % of all permanent IT jobs located in Yorkshire 87.06% 88.32% 85.11%
Number of salaries quoted 4499 5179 4353
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Insight
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in Yorkshire

Customer Insight
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the Yorkshire region.

Customer Insight Salary Trend in Yorkshire

Customer Insight
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Insight across the Yorkshire region over the 3 months to 13 February 2016.

Customer Insight Salary Histogram in Yorkshire

Customer Insight
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the Yorkshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 6 £36,500 +4.28%
North Yorkshire - 3 £37,500 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in Yorkshire

For the 6 months to 13 February 2016, IT jobs across the Yorkshire region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 5 (50.00%) ITIL
1 5 (50.00%) SLA
1 5 (50.00%) Service Delivery
1 5 (50.00%) Information Security
1 5 (50.00%) LANDesk
1 5 (50.00%) Continuous Improvement
2 2 (20.00%) Statistical Analysis
2 2 (20.00%) Agile Software Development
3 1 (10.00%) Back Office
3 1 (10.00%) Telecoms
3 1 (10.00%) Stakeholder Management
3 1 (10.00%) Minitab
3 1 (10.00%) Microsoft
3 1 (10.00%) Project Management
3 1 (10.00%) Process Management
3 1 (10.00%) MS Excel
3 1 (10.00%) Data Warehouse
3 1 (10.00%) Data Modelling
3 1 (10.00%) Data Mining
3 1 (10.00%) SAS
3 1 (10.00%) Business Intelligence
3 1 (10.00%) Process Improvement
3 1 (10.00%) Data Quality
3 1 (10.00%) Data Analytics
3 1 (10.00%) Analytics
3 1 (10.00%) Information Governance
3 1 (10.00%) Line Management
3 1 (10.00%) Analytical Skills
3 1 (10.00%) Credit Risk
3 1 (10.00%) Matrix Management

Customer Insight
Top Related IT Skills in Yorkshire by Category

For the 6 months to 13 February 2016, IT jobs across the Yorkshire region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) SAS
Applications
1 1 (10.00%) MS Excel
Database & Business Intelligence
1 1 (10.00%) Base SAS
1 1 (10.00%) Data Mining
1 1 (10.00%) Data Warehouse
1 1 (10.00%) SAS Enterprise Guide
General
1 1 (10.00%) Back Office
1 1 (10.00%) Marketing
1 1 (10.00%) Telecoms
Job Titles
1 5 (50.00%) Customer Support Manager
1 5 (50.00%) ITIL Manager
1 5 (50.00%) Support Manager
1 5 (50.00%) Support Team Leader
1 5 (50.00%) Team Leader
2 2 (20.00%) Product Manager
3 1 (10.00%) Analyst
3 1 (10.00%) Portfolio Analyst
3 1 (10.00%) Strategy Analyst
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Credit Risk
1 1 (10.00%) Mathematics
Processes & Methodologies
1 5 (50.00%) Continuous Improvement
1 5 (50.00%) Information Security
1 5 (50.00%) ITIL
1 5 (50.00%) Service Delivery
2 2 (20.00%) Agile Software Development
2 2 (20.00%) Statistical Analysis
3 1 (10.00%) Analytics
3 1 (10.00%) Business Intelligence
3 1 (10.00%) Business Process Improvement
3 1 (10.00%) Data Analytics
3 1 (10.00%) Data Modelling
3 1 (10.00%) Information Governance
3 1 (10.00%) Line Management
3 1 (10.00%) Matrix Management
3 1 (10.00%) Performance Management
3 1 (10.00%) Process Improvement
3 1 (10.00%) Process Management
3 1 (10.00%) Product Management
3 1 (10.00%) Project Management
3 1 (10.00%) Regression Analysis
Programming Languages
1 1 (10.00%) VBA
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 5 (50.00%) SLA
2 1 (10.00%) Data Quality
Vendors
1 5 (50.00%) LANDesk
2 1 (10.00%) Microsoft
2 1 (10.00%) Minitab