Customer Service Jobs in the South West

1 to 25 of 301 Customer Service Jobs in the South West

Help Desk Operative Apprentice

Gower Street, London, England
UNIVERSITY COLLEGE LONDON
s Estate Operations Department as their apprentice Help Desk Operative. You'll work within a small team which is responsible for providing first class customer service to internal customers liaising with a range of support services at the University including the Maintenance teams and Contractors. Role This position … is a unique opportunity for an enthusiastic and ambitious Level 3 Customer Service apprentice to gain a wide range of skills and experiences which will equip them to further develop a successful future career in Customer Service and/or Higher Education Administration or Management. The … Help Desk Operative is to respond to a high volume of customer enquiries and service requests and to ensure those requests are accurately and correctly accommodated. The role is strongly ‘customer facing’ and the establishment of effective customer relationships is critical to provide an effective service more »
Employment Type: Advanced Apprenticeship
Salary: £25,880.00
Posted:

Customer Service Team Lead

Bristol, South West
Hybrid / WFH Options
Rise Technical Recruitment Ltd
Customer Service Team Leader 12 Month Fixed Term Contract Bristol/Hybrid (3 days per week in Bristol office) Up to £35,000 + Great Pension + Private Healthcare + 28 days Holiday + Hybrid Working + Progression + Great Personal Benefits Are you looking to join a … you will be provided with a brilliant package so you can enjoy your life inside and outside of work? This company offer a brilliant service and are the leading car leasing company within the UK. With a fantastic client base and working with some of the biggest brands out … team. In this role you will provide your expertise and knowledge as a Team Leader/Team Coach to the call handers in the customer service team/contact centre to try and enhance team members performance and increase results. The ideal candidate will be a confident, strong more »
Employment Type: Permanent
Salary: £30,000 - £35,000
Posted:

Customer Service Assistant/Reception

Bristol, Avon, South West, United Kingdom
Ritz Recruitment Limited
Customer Service Assistant/Reception - Bristol, BS2 £11.44ph - Temporary - 2 days Immediate opportunity has arisen for this Student Accommodation based in Bristol for a proactive and enthusiastic Accommodation Assistant/Customer Service to provide front desk, admin and event support. Duties will include: Manage all student … related queries Sort deliveries Manage rent collection Provide Reception/Customer service assistance Manage, improve and update IT systems Support the Manager in all areas including marketing and sales Prepare reports and documentation Participate in face to face marketing activities Conduct room inspections The ideal candidate will have … skills Able to use own initiative Ability to handle sensitive issues Outgoing and happy member of the team Proven administration, reception and/or customer service experience IT literate (Ritz Rec Emp Bus more »
Employment Type: Temporary
Salary: £11.44 - 11.44 per hour
Posted:

Field Service Engineer

Gloucester, Gloucestershire, South West, United Kingdom
phs Group
Job Title: Field Machinery Engineer Division: phs Wastekit Gloucester Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. Customer Service To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customer service, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Junior Account Manager (Full Technical Training)

Avonmouth, Bristol City, England
Rise Technical Recruitment Ltd
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Employment Type: Permanent
Salary: £24,000 - £28,000
Posted:

Junior Account Manager (Full Technical Training)

Bristol Area, South West, United Kingdom
Rise Technical Recruitment Limited
Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »
Employment Type: Permanent
Salary: £24,000
Posted:

French Speaking Customer Service Advisor

Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
Employment Type: Temporary, Work From Home
Salary: £11.53 - 11.53 per hour + free parking
Posted:

IT Support Technician Apprentice

UNIT 17, SAMARA BUSINESS PAR, CAVALIER ROAD, HEATHFIELD INDUSTRIAL ESTATE, England
J M V SOLUTIONS LTD
team of dedicated IT experts, providing leading technology solutions over the phone, email and remotely to our clients in Devon & Cornwall. The Role juggles customer service and IT knowledge. Role As our successful IT Support Technician, you will become fully integrated within JMV Solutions’ IT Support team. This … is a customer-facing role, providing services to our business clients and liaising with our internal experts to escalate issues in need of more complex solutions. This role is one that juggles customer service with IT know-how, as you’ll be communicating directly with clients every … platform to log and respond to support tickets, keeping accurate and up-to-date records, therefore excellent written and verbal communication skills are key. Customer service and advice for our clients, delivering remote support with a friendly, positive and can-do manner. We foresee this role evolving, developing more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
Posted:

French speaking Customer Service Agent - Export

Bournemouth, Dorset, South West, United Kingdom
French Selection UK
FRENCH SELECTION UK French speaking Customer Service (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth, Dorset At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire Ref: 788BR VIEW JOB DESCRIPTION > APPLY NOW: Please … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »
Employment Type: Permanent
Salary: £24,000
Posted:

Technical Support Engineer

Stratford-Upon-Avon, England, United Kingdom
Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »
Posted:

Sales Administrator

Wimborne, Dorset, South West, United Kingdom
Aspire Jobs Limited
full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … the challenge of developing knowledge of the ever-developing technology solutions our client provides. Ultimately, you should be able to contribute to high quality customer service and support sales growth Minimum requirements for the successful Sales Administrator Work experience demonstrating excellent customer service skills High level … multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone Raise tickets for queries relating to technical more »
Employment Type: Permanent
Salary: £26,000
Posted:

Customer service apprenticeship Level 2- ESO Logistics

Old Market Place, Market Street, Oldbury, England
ESO LOGISTICS LTD
using MS Office and bespoke software, data entry, taking enquiries and some general office administration duties. Role Inputting bookings into a system Dealing with customer on telephone and face to face Emailing suppliers and dealing with shipping customer services Working with customers to resolve any issues Answer and … find solutions to complaints Give advice to other service providers General administration, to include emails, market research and Word/Excel packages Data entry Training Level 2 Customer Service Practitioner Apprenticeship Standard award Functional Skills maths and English (if required) All training will be on the job … and support will be in place via Juniper Skills coaches A full-time position is available upon timely completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider JUNIPER TRAINING LIMITED Working Week Monday - Friday, 9.00am - 5.00pm 1 hour (unpaid) for lunch. Expected Duration 12 Months more »
Employment Type: Intermediate Apprenticeship
Salary: £11,648.00
Posted:

Trainee Recruitment Consultant

City Of Bristol, England, United Kingdom
RedRock Consulting
what we deliver for them. RedRock can boast an impressive delivery track record as a result of its unrivalled levels of impartiality, levels of customer engagement, levels of ownership and teams of excellence. Job Description - Trainee Recruitment Consultant - As a Trainee Recruitment Consultant, you will play a pivotal role … skills, and the ability to thrive in a fast-paced environment. You will be responsible for new business development, candidate sourcing, and providing exceptional customer service to clients and candidates alike. Principle Duties and Responsibilities: Relationship Building: Cultivate and maintain strong relationships with existing clients to understand their … candidates on relevant job opportunities and manage their expectations throughout the recruitment process. Offer support and guidance to candidates, including interview preparation and feedback. Customer Service Excellence: Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process. Respond more »
Posted:

Customer Service Support

Poole, England, United Kingdom
Oyster Recruitment Limited
Our client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service Support Adviser. This role to deliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time … solutions to resolve the query Liaising with internal stakeholders and implementation consultants for swift ticket resolutions Raise issues & risks to the product team and Customer Service Director where necessary To work closely with the project delivery and internal product team Maintain excellent relationships with customers, suppliers and third … party organisations working with the customer Develop personal knowledge of business and software to support the Company’s key activities What do you need to qualify for this role? Financial/Accounts background – A Financial/Accounts qualification would be advantageous Good general IT Software and or Financial/ more »
Posted:

Receptionist and Schedule Coordinator Apprentice

THE SURGERY, NORTH STREET, LANGPORT, SOMERSET, England
Langport Surgery
The apprentice will assist patients in accessing appropriate services or health professionals, delivering excellent customer service. They will provide friendly assistance to the practice team, patients and visitors in person, online and via telephone, and will maintain and implement clinical rotas and appointment configuration within EMIS Web. Role Process … urgent tasks are politely interrupted to pick up the call. Transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service if appropriate. Initiating contact with and responding to, requests from patients, team members and external agencies Process mail (both internal and external) and manage … related documentation and attaching scanned documents to patient’s healthcare records Manage all queries (including administrative queries) efficiently and professionally maintaining high standards of customer service. Support all clinical staff with general tasks as requested. Complete opening and closing procedures in accordance with the duty rota. Maintain a clean more »
Employment Type: Intermediate Apprenticeship
Salary: £10,158.72
Posted:

Sales Executive / Customer Service Executive (Full Training)

Watchet, Somerset, South West
Rise Technical Recruitment Ltd
Sales Executive/Customer Service Executive (Full Training) £22,500 + Bonus + 36 Hours per week + Employee Owned + Full Training + Career Progression Office based, commutable from Minehead, Wiliton, Bridgewater and surrounding areas Are you passionate about customer support and going above and beyond … due to continued increase in sales orders, where the current Sales Manager started as a Sales Executive. This role will suit someone passionate about customer support and going above and beyond whilst working with customers within a close knit manufacturer that will invest in your expertise through technical training … on product range and systems with the scope of career progression The Person: *UK License *Looking for a full time permanent role *Passionate about customer service Reference Number: BBBH224977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry more »
Employment Type: Permanent
Salary: £22,500 - £22,500
Posted:

2nd line Support

Greater Bristol Area, United Kingdom
Peaple Talent
is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure … line support to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA Act as escalation point for 1st Line team and escalate 3rd line tickets … when required Provide project support when necessary Build an understanding of client base and deliver excellent customer service always The Candidate: Previous experience of providing technical IT support at 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »
Posted:

Microtricity Customer Relationship Manager

Stroud, England, United Kingdom
Hybrid / WFH Options
Ecotricity
Salary: £23,000- £26,932 +15% OTE The Customer Relationship Manager is the day-to-day contact for our strategic customers. Working within the Microtricity department, dedicated to the Feed-in Tariff and other renewable energy schemes, you’ll provide a world class service to your portfolio of … customers. You’ll be managing their entire service journey - from onboarding of new sites, to ensuring payments are made on time, and everything in between. What you will do... You’ll offer a service that sets us apart from the rest – it’s about making the customer feel valued! Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter reads, payment statements and bespoke contractual tasks Proactively assess and manage customer needs on an ongoing basis Complete reporting and outputs to monitor performance and more »
Posted:

Inchcape Volkswagen Service Technician/Mechanic Apprentice Exeter

2 Matford Mews, Matford, Exeter, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Technical Support / CAD Executive (Engineering Industry)

Bristol Area, South West, United Kingdom
Rise Technical Recruitment Limited
will provide technical support and be trained on CAD with future scope of career progression? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career … offering a great service. This is a great opportunity for someone to start their career within engineering. This role will suit someone with a customer service attitude and an interest in engineering or design looking for training. The Role: *Office based Monday to Friday, 37.5 hours per week … Providing Phone technical support and CAD Designs for customers *Lots of training and future career progression The Person: *Customer service focused background with an interest in engineering or design *looking for a long term career based role If you are interested in this role please click apply for more »
Employment Type: Permanent
Salary: £26,000
Posted:

Service Desk Analyst

Swindon, Wiltshire, United Kingdom
Gold Group
Job Title: Service Desk Analyst Location: Swindon (onsite role 4/4/4) Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack! Must be able to hold an SC Security Clearance Looking to Interview ASAP so please contact Zoe … call on (phone number removed) or email for a slot. Key Skills: Customer Service communication skills, Knowledge of desktop computing. Ability to troubleshoot technical support issues. Microsoft Office suite. Windows 10 and Microsoft Server (Apply online only). I am presently seeking candidates for the positions of a … Service Desk Analyst to join a leading IT Managed Service provider specialising in Data Centre Management. You'll be a vital part of the team that interfaces directly with managed service customers, serving as the frontline representation. The Role: So, what will you be doing as a more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

Field Service Engineer, Biomedical Equipment

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer (Biomedical Equipment) **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary up to £42,000 Car Allowance Pension Scheme Excellent Opportunities for Career Advancement Year End Salary Review - A home based … field service role covering South West London and the surrounding area - The Role - Field Service Engineer (Biomedical Equipment) Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of … technologically innovative patient ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer (Biomedical Equipment) To be considered for this exciting opportunity, you must be able to demonstrate: A more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Service Engineer - Pump Systems - Swindon

Swindon, Wiltshire, South West, United Kingdom
DUTYPOINT LIMITED
facility this means that we can offer new recruits an excellent working environment and company culture to work within. We are currently seeking a Service Engineer to join our growing On Site Service team, covering a territory within a one hour radius of Swindon. Even though this role … and all travel expenses will be covered. We are ideally looking for somebody with a minimum of 2-3 years experience in mechanical & electrical service engineering. However, if you are keen to learn, with a strong technical aptitude then the necessary training can also be provided. As well as … you will be required to complete written reports for customers. A full, clean driving license is also required. Key Tasks & Responsibilities: Provide first class customer service through excellent product and technical knowledge, promoting the Dutypoint brand Installing, commissioning, servicing and emergency repairs of pumping and other mechanical equipment more »
Employment Type: Permanent
Posted:

Service Coordinator / Planner / Scheduler

Newquay, Cornwall, South West, United Kingdom
Rise Technical Recruitment Limited
Service Coordinator/Planner/Scheduler (Exciting Progression) £25,000 - £28,000 + Further Training + Massive Career Progression Opportunity + 37.5 Hours per week Office based with Hybrid in the future, Commutable from Newquay Fraddon and surrounding areas Are you a highly organised individual with a background in … a Service Coordinator, Service Planner or a Service Administrator or similair looking for a highly autonomous and empowered role where you will organise the Engineers Routes and be heavily invested in through OEM Training and worth towards progressing your career? This role will suit a highly organised … work closely with the Director and shape the future of the company through training and more responsibility. This company are a bespoke sales and service provider with around 20 employees in this department, they are renowned for their technical expertise and partnering with pioneering manufacturers. This role will suit more »
Employment Type: Permanent
Salary: £24,000
Posted:

Field Service Engineer (Coffee Machines)

Gloucestershire, South West, United Kingdom
Hunter Selection
Field Service Engineer - Coffee Machines Covering - Gloucester, Cheltenham and Surrounding Areas £28,000 - £32,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £28,000 - £32,000 basic salary (Based on experiance and more »
Employment Type: Permanent
Posted:
Customer Service
the South West
10th Percentile
£21,250
25th Percentile
£25,000
Median
£31,000
75th Percentile
£44,000
90th Percentile
£62,500