The table below looks at the statistics for the IT Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 154 184 193
Rank change year-on-year
+30 +9
Permanent jobs requiring an IT Support 66 39 33
As % of all permanent IT jobs located in Berkshire 1.13% 0.70% 0.58%
As % of the Job Titles category 1.22% 0.75% 0.62%
Number of salaries quoted 53 29 33
Average salary £26,000 £26,350 £25,000
Average salary % change year-on-year
-1.32% +5.40%
90% offered a salary of more than £20,100 £21,500 £21,000
10% offered a salary of more than £40,000 £45,000 £35,000
UK excluding London average salary £24,750 £23,500 £25,500
% change year-on-year
+5.31% -7.84%
IT Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5413 5206 5323
As % of all permanent IT jobs located in Berkshire 92.44% 93.00% 94.03%
Number of salaries quoted 3779 4080 4437
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,500 £27,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Berkshire

IT Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Berkshire region.

IT Support Salary Trend in Berkshire

IT Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing IT Support across the Berkshire region over the 3 months to 27 August 2014.

IT Support Salary Histogram in Berkshire

IT Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Berkshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -9 15 £25,500 -7.27% 3
Bracknell +15 13 £25,000 +9.89% 1
Newbury +9 12 £23,000 -12.71%
Maidenhead -8 6 £24,000 -30.43%
Slough +8 5 £50,000 +122.22%
Windsor - 4 £27,500 -
Ascot - 2 £40,000 -
IT Support
South East

IT Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 August 2014, IT jobs across the Berkshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 73 (60.83%) Windows
2 54 (45.00%) Microsoft
3 44 (36.67%) MS Excel
4 37 (30.83%) Active Directory
5 31 (25.83%) MS Office
5 31 (25.83%) SQL
6 28 (23.33%) VMware
6 28 (23.33%) Windows 7
7 22 (18.33%) Windows XP
8 21 (17.50%) VPN
9 20 (16.67%) Firewall
10 19 (15.83%) Linux
10 19 (15.83%) ITIL
10 19 (15.83%) Windows Server 2008
11 18 (15.00%) TCP/IP
12 17 (14.17%) Windows Server 2003
12 17 (14.17%) MS Exchange
13 16 (13.33%) VMware Infrastructure
14 15 (12.50%) SharePoint
14 15 (12.50%) Microsoft Certification
14 15 (12.50%) DNS
15 14 (11.67%) DHCP
15 14 (11.67%) Degree
16 13 (10.83%) Security Cleared
16 13 (10.83%) MCSE
17 11 (9.17%) Cisco
17 11 (9.17%) Service Delivery
17 11 (9.17%) SC Cleared
18 10 (8.33%) Exchange Server 2007
18 10 (8.33%) Service Management

IT Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 August 2014, IT jobs across the Berkshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.17%) MS Exchange
2 15 (12.50%) SharePoint
3 10 (8.33%) Exchange Server 2007
4 9 (7.50%) Lync
4 9 (7.50%) Exchange Server 2010
5 5 (4.17%) Exchange Server 2003
6 4 (3.33%) SharePoint 2010
6 4 (3.33%) IIS
6 4 (3.33%) SharePoint 2013
6 4 (3.33%) Exchange Server 2013
7 1 (0.83%) Exchange Server 5.5
7 1 (0.83%) SharePoint Server
7 1 (0.83%) MS Project Server
Applications
1 44 (36.67%) MS Excel
2 31 (25.83%) MS Office
3 3 (2.50%) AutoCAD
4 1 (0.83%) MS PowerPoint
4 1 (0.83%) MS Project
Cloud Services
1 7 (5.83%) SaaS
2 2 (1.67%) Cloud Computing
Communications & Networking
1 21 (17.50%) VPN
2 20 (16.67%) Firewall
3 18 (15.00%) TCP/IP
4 15 (12.50%) DNS
5 14 (11.67%) DHCP
6 7 (5.83%) SAN
7 4 (3.33%) LAN
7 4 (3.33%) iSCSI
8 3 (2.50%) Structured Cabling
9 1 (0.83%) Cisco ASA
9 1 (0.83%) Wi-Fi
9 1 (0.83%) IP Telephony
9 1 (0.83%) Cisco IPT
9 1 (0.83%) Network Security
9 1 (0.83%) WAN
9 1 (0.83%) Internet
9 1 (0.83%) NetScreen
9 1 (0.83%) SSL
Database & Business Intelligence
1 8 (6.67%) SQL Server
2 5 (4.17%) SQL Server 2005
3 4 (3.33%) SQL Server 2008
3 4 (3.33%) SQL Server 2012
3 4 (3.33%) MS Access
4 2 (1.67%) Crystal Reports
4 2 (1.67%) Oracle Reports
4 2 (1.67%) Relational Database
4 2 (1.67%) SQL Server Reporting Services
5 1 (0.83%) RDBMS
5 1 (0.83%) SQL Server 2000
Development Applications
1 1 (0.83%) SQL Server Management Studio (SSMS)
General
1 7 (5.83%) German Language
2 6 (5.00%) French Language
3 4 (3.33%) Dutch Language
3 4 (3.33%) Back Office
3 4 (3.33%) Italian Language
3 4 (3.33%) Russian Language
3 4 (3.33%) Spanish Language
3 4 (3.33%) Swedish Language
4 2 (1.67%) Finance
4 2 (1.67%) Advertising
4 2 (1.67%) Retail
5 1 (0.83%) Manufacturing
5 1 (0.83%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (3.33%) HTML
1 4 (3.33%) COM
2 2 (1.67%) J2EE
Miscellaneous
1 5 (4.17%) Blackberry
2 4 (3.33%) PDA
2 4 (3.33%) iPhone
3 3 (2.50%) Thin Client
3 3 (2.50%) Fat Client
4 2 (1.67%) Mathematics
5 1 (0.83%) FMCG
Operating Systems
1 73 (60.83%) Windows
2 28 (23.33%) Windows 7
3 22 (18.33%) Windows XP
4 19 (15.83%) Linux
4 19 (15.83%) Windows Server 2008
5 17 (14.17%) Windows Server 2003
6 9 (7.50%) Windows Vista
7 8 (6.67%) Mac OS X
7 8 (6.67%) Windows Server 2012
8 7 (5.83%) Windows 8
9 4 (3.33%) Windows Phone
9 4 (3.33%) CentOS
9 4 (3.33%) Red Hat Enterprise Linux
9 4 (3.33%) Android
9 4 (3.33%) Ubuntu
10 2 (1.67%) SUSE
10 2 (1.67%) Debian
11 1 (0.83%) IRIX
11 1 (0.83%) UNIX
11 1 (0.83%) Windows 2000
Processes & Methodologies
1 19 (15.83%) ITIL
2 11 (9.17%) Service Delivery
3 10 (8.33%) Service Management
4 9 (7.50%) Performance Management
5 5 (4.17%) Time Management
5 5 (4.17%) Asset Management
6 4 (3.33%) Disaster Recovery
6 4 (3.33%) SOA
6 4 (3.33%) Ethical Hacking
6 4 (3.33%) Continuous Improvement
6 4 (3.33%) Mobile Device Management
7 3 (2.50%) Change Control
7 3 (2.50%) Document Management
7 3 (2.50%) Web Development
7 3 (2.50%) Operations Management
8 2 (1.67%) CRM
8 2 (1.67%) Root Cause Analysis
8 2 (1.67%) Incident Management
9 1 (0.83%) Workflow Management
9 1 (0.83%) Functional Testing
Programming Languages
1 31 (25.83%) SQL
2 2 (1.67%) VBScript
3 1 (0.83%) VBA
3 1 (0.83%) PowerShell
Qualifications
1 15 (12.50%) Microsoft Certification
2 14 (11.67%) Degree
3 13 (10.83%) Security Cleared
3 13 (10.83%) MCSE
4 11 (9.17%) SC Cleared
5 10 (8.33%) MCP
6 9 (7.50%) CCNA
6 9 (7.50%) Cisco Certification
6 9 (7.50%) MCITP
7 6 (5.00%) MCTS
8 5 (4.17%) DV Cleared
8 5 (4.17%) MCSA
9 4 (3.33%) CEH
9 4 (3.33%) VMware Certified Professional (VCP)
9 4 (3.33%) ACSP
9 4 (3.33%) GNVQ
10 3 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 9 (7.50%) SLA
2 1 (0.83%) QA
2 1 (0.83%) JSP 440
System Software
1 37 (30.83%) Active Directory
2 16 (13.33%) VMware Infrastructure
3 6 (5.00%) Hyper-V
4 5 (4.17%) XenApp
5 4 (3.33%) VMware ESX
5 4 (3.33%) vSphere
6 1 (0.83%) UAG
6 1 (0.83%) VMware ESXi
6 1 (0.83%) VMware Server
6 1 (0.83%) XenDesktop
Systems Management
1 4 (3.33%) SCCM
2 3 (2.50%) DameWare
Vendors
1 54 (45.00%) Microsoft
2 28 (23.33%) VMware
3 11 (9.17%) Cisco
4 6 (5.00%) Citrix
5 4 (3.33%) Dell
5 4 (3.33%) Acronis
5 4 (3.33%) Red Hat
5 4 (3.33%) Apple
5 4 (3.33%) Symantec
5 4 (3.33%) Sophos
6 3 (2.50%) HP
6 3 (2.50%) Oracle
7 2 (1.67%) Intel
8 1 (0.83%) Juniper
8 1 (0.83%) Novell
8 1 (0.83%) Sun
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