The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 71 52 85
Rank change year-on-year
-19 +33
Permanent jobs citing Incident Management 51 79 46
As % of all permanent IT jobs located in Birmingham 2.57% 3.63% 2.15%
As % of the Processes & Methodologies category 3.13% 4.51% 2.64%
Number of salaries quoted 39 75 37
Average salary £40,000 £52,500 £43,000
Average salary % change year-on-year
-23.80% +22.09%
90% offered a salary of more than £20,300 £30,000 £26,500
10% offered a salary of more than £60,500 £70,000 £62,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1627 1750 1742
As % of all permanent IT jobs located in Birmingham 81.92% 80.35% 81.48%
Number of salaries quoted 1367 1501 1552
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £29,000 £30,000 £29,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Birmingham

Incident Management
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Birmingham region.

Incident Management Salary Trend in Birmingham

Incident Management
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Incident Management across the Birmingham region over the 3 months to 1 September 2015.

Incident Management Salary Histogram in Birmingham

Incident Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 September 2015, IT jobs across the Birmingham region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 70 (61.40%) ITIL
2 43 (37.72%) Problem Management
3 29 (25.44%) Change Management
4 24 (21.05%) Service Delivery
4 24 (21.05%) VMware
4 24 (21.05%) Microsoft
5 23 (20.18%) Windows
6 22 (19.30%) SQL
7 21 (18.42%) SLA
7 21 (18.42%) VMware Infrastructure
8 20 (17.54%) MS Excel
8 20 (17.54%) Service Management
9 19 (16.67%) Manufacturing
9 19 (16.67%) Life Science
10 16 (14.04%) Finance
10 16 (14.04%) ITIL Certification
10 16 (14.04%) Lync
11 15 (13.16%) Data Centre
12 13 (11.40%) Analytical Skills
12 13 (11.40%) NetApp
12 13 (11.40%) EMC
13 12 (10.53%) Linux
13 12 (10.53%) VMware Workstation
13 12 (10.53%) Security Cleared
13 12 (10.53%) 3PAR
14 11 (9.65%) SC Cleared
15 10 (8.77%) UNIX
15 10 (8.77%) AIX
15 10 (8.77%) Java
16 9 (7.89%) Active Directory

Incident Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 September 2015, IT jobs across the Birmingham region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (14.04%) Lync
2 7 (6.14%) Apache
2 7 (6.14%) Tomcat
2 7 (6.14%) MS Exchange
2 7 (6.14%) WebLogic
3 5 (4.39%) JBoss
4 4 (3.51%) IIS
5 3 (2.63%) WebSphere
6 1 (0.88%) Oracle Coherence
6 1 (0.88%) BizTalk Server
Applications
1 20 (17.54%) MS Excel
2 5 (4.39%) MS Office
Business Applications
1 4 (3.51%) Remedy ITSM
2 3 (2.63%) assyst
3 1 (0.88%) Dynamics NAV
Cloud Services
1 3 (2.63%) SaaS
2 2 (1.75%) PaaS
2 2 (1.75%) IaaS
2 2 (1.75%) Microsoft Azure
Communications & Networking
1 8 (7.02%) Firewall
2 6 (5.26%) TCP/IP
3 5 (4.39%) VPN
3 5 (4.39%) LDAP
4 4 (3.51%) LAN
4 4 (3.51%) VoIP
5 3 (2.63%) WAN
5 3 (2.63%) DNS
5 3 (2.63%) CTI
5 3 (2.63%) HTTP
6 2 (1.75%) Junos
7 1 (0.88%) Intranet
7 1 (0.88%) Internet
7 1 (0.88%) SAN
7 1 (0.88%) DHCP
7 1 (0.88%) FTP
Database & Business Intelligence
1 4 (3.51%) SQL Server
1 4 (3.51%) SQL Server 2005
2 3 (2.63%) SQL Server 2000
3 2 (1.75%) Hazelcast
4 1 (0.88%) Relational Database
4 1 (0.88%) SQL Server Integration Services
General
1 19 (16.67%) Manufacturing
2 16 (14.04%) Finance
3 3 (2.63%) Law
3 3 (2.63%) Banking
4 2 (1.75%) Billing
4 2 (1.75%) French Language
4 2 (1.75%) German Language
5 1 (0.88%) Telecoms
Job Titles
1 18 (15.79%) Incident Manager
2 17 (14.91%) Service Manager
3 14 (12.28%) Major Incident Manager
4 12 (10.53%) Technical Leader
4 12 (10.53%) Analyst
5 9 (7.89%) Service Analyst
5 9 (7.89%) Service Desk Analyst
5 9 (7.89%) Delivery Manager
5 9 (7.89%) Services Delivery Manager
6 8 (7.02%) Head of Service Delivery
6 8 (7.02%) Technical Specialist
7 6 (5.26%) 1st Line Support
7 6 (5.26%) Support Engineer
8 4 (3.51%) Applications Support
8 4 (3.51%) Team Leader
9 3 (2.63%) Network Support
9 3 (2.63%) IT Services Manager
9 3 (2.63%) Cisco Support
9 3 (2.63%) UNIX Operator
9 3 (2.63%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 6 (5.26%) HTML
2 3 (2.63%) MSMQ
3 1 (0.88%) Middleware
3 1 (0.88%) .NET
3 1 (0.88%) CSS
3 1 (0.88%) XML
Miscellaneous
1 19 (16.67%) Life Science
2 15 (13.16%) Data Centre
3 13 (11.40%) Analytical Skills
4 5 (4.39%) Mainframe
4 5 (4.39%) Replication
5 4 (3.51%) Client/Server
6 3 (2.63%) CESG
6 3 (2.63%) Computer Science
7 2 (1.75%) SecurID
7 2 (1.75%) Blackberry
7 2 (1.75%) Management Information System
7 2 (1.75%) BYOD
8 1 (0.88%) CMDB
8 1 (0.88%) EqualLogic
8 1 (0.88%) Enterprise Storage
8 1 (0.88%) Cryptography
Operating Systems
1 23 (20.18%) Windows
2 12 (10.53%) Linux
3 10 (8.77%) AIX
3 10 (8.77%) UNIX
4 7 (6.14%) Solaris
5 5 (4.39%) Windows 2000
5 5 (4.39%) SUSE
6 4 (3.51%) Windows 7
7 2 (1.75%) Apple iOS
7 2 (1.75%) BlackBerry OS
7 2 (1.75%) Mac OS X
7 2 (1.75%) Android
8 1 (0.88%) Windows Server 2008
8 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 70 (61.40%) ITIL
2 43 (37.72%) Problem Management
3 29 (25.44%) Change Management
4 24 (21.05%) Service Delivery
5 20 (17.54%) Service Management
6 7 (6.14%) ERP
7 6 (5.26%) Project Management
7 6 (5.26%) Information Security
7 6 (5.26%) Continuous Improvement
7 6 (5.26%) People Management
8 5 (4.39%) Mentoring
8 5 (4.39%) Stakeholder Management
8 5 (4.39%) User Acceptance Testing
8 5 (4.39%) Web Development
9 4 (3.51%) ITSM
9 4 (3.51%) Line Management
10 3 (2.63%) Coaching
10 3 (2.63%) Performance Monitoring
10 3 (2.63%) DevOps
10 3 (2.63%) Change Control
Programming Languages
1 22 (19.30%) SQL
2 10 (8.77%) Java
3 6 (5.26%) Shell Script
4 5 (4.39%) Korn
4 5 (4.39%) Perl
5 2 (1.75%) PowerShell
6 1 (0.88%) ActionScript 2.0
6 1 (0.88%) JavaScript
6 1 (0.88%) T-SQL
6 1 (0.88%) ActionScript
Qualifications
1 16 (14.04%) ITIL Certification
2 12 (10.53%) Security Cleared
3 11 (9.65%) SC Cleared
4 3 (2.63%) CISM
4 3 (2.63%) Degree
4 3 (2.63%) Microsoft Certification
4 3 (2.63%) MCSE
4 3 (2.63%) MCSA
4 3 (2.63%) CISSP
5 2 (1.75%) RHCE
6 1 (0.88%) Cisco Certification
6 1 (0.88%) CCNA
Quality Assurance & Compliance
1 21 (18.42%) SLA
2 4 (3.51%) ISO/IEC 27001
3 2 (1.75%) QA
4 1 (0.88%) PCI DSS
System Software
1 21 (18.42%) VMware Infrastructure
2 12 (10.53%) VMware Workstation
3 9 (7.89%) Active Directory
4 4 (3.51%) VMware ESXi
5 3 (2.63%) Hyper-V
Systems Management
1 5 (4.39%) CA Single Sign-On
2 3 (2.63%) Nessus
3 1 (0.88%) WSUS
3 1 (0.88%) SCCM
3 1 (0.88%) SCOM
3 1 (0.88%) Cacti
3 1 (0.88%) NetBackup
3 1 (0.88%) Backup Exec
3 1 (0.88%) Control-M
3 1 (0.88%) Nagios
Vendors
1 24 (21.05%) Microsoft
1 24 (21.05%) VMware
2 13 (11.40%) NetApp
2 13 (11.40%) EMC
3 12 (10.53%) 3PAR
4 8 (7.02%) Oracle
4 8 (7.02%) Cisco
5 7 (6.14%) Remedy
6 6 (5.26%) PeopleSoft
6 6 (5.26%) SAP
6 6 (5.26%) Citrix
7 5 (4.39%) Sun
7 5 (4.39%) CA
8 4 (3.51%) McAfee
8 4 (3.51%) BMC
8 4 (3.51%) IBM
9 3 (2.63%) i2
9 3 (2.63%) Qualys
10 2 (1.75%) Acronis
10 2 (1.75%) MobileIron
Birmingham, West Midlands (County)
Computer People
Salary: £35000.00 - £45000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Network ITR
Salary: £50000 - £60000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 22 days ago