The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 96 82 100
Rank change year-on-year
-14 +18
Permanent jobs requiring a Support Engineer 30 46 13
As % of all permanent IT jobs located in Birmingham 1.38% 2.15% 0.76%
As % of the Job Titles category 1.46% 2.30% 0.82%
Number of salaries quoted 29 40 12
Average salary £27,500 £32,500 £32,000
Average salary % change year-on-year
-15.38% +1.56%
90% offered a salary of more than £22,000 £21,600 £22,750
10% offered a salary of more than £45,000 £50,250 £37,950
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2054 2001 1586
As % of all permanent IT jobs located in Birmingham 94.31% 93.59% 93.02%
Number of salaries quoted 1740 1789 1341
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,250 £26,000 £25,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Birmingham region.

Support Engineer Salary Trend in Birmingham

Support Engineer
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Engineer across the Birmingham region over the 3 months to 29 August 2014.

Support Engineer Salary Histogram in Birmingham

Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 August 2014, IT jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 29 (60.42%) Windows
1 29 (60.42%) Microsoft
2 25 (52.08%) VMware
3 24 (50.00%) MS Exchange
4 17 (35.42%) Active Directory
5 16 (33.33%) Firewall
6 15 (31.25%) Exchange Server 2003
6 15 (31.25%) Cisco
6 15 (31.25%) SQL
6 15 (31.25%) MS Office
7 13 (27.08%) VMware Infrastructure
7 13 (27.08%) Exchange Server 2010
8 12 (25.00%) SAN
9 11 (22.92%) SonicWALL
9 11 (22.92%) vSphere
10 10 (20.83%) Hyper-V
10 10 (20.83%) Windows Server 2008
10 10 (20.83%) NetApp
10 10 (20.83%) Windows Server 2003
10 10 (20.83%) HP
11 8 (16.67%) Cisco Certification
11 8 (16.67%) MS Excel
11 8 (16.67%) Windows XP
11 8 (16.67%) SLA
12 7 (14.58%) LAN
12 7 (14.58%) MCSE
12 7 (14.58%) ITIL
12 7 (14.58%) Microsoft Certification
12 7 (14.58%) Citrix
12 7 (14.58%) SCOM

Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 August 2014, IT jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (50.00%) MS Exchange
2 15 (31.25%) Exchange Server 2003
3 13 (27.08%) Exchange Server 2010
4 6 (12.50%) SharePoint
4 6 (12.50%) Exchange Server 2007
5 5 (10.42%) Exchange Server 2013
6 1 (2.08%) SharePoint Server
6 1 (2.08%) IIS
6 1 (2.08%) CMS
Applications
1 15 (31.25%) MS Office
2 8 (16.67%) MS Excel
Business Applications
1 1 (2.08%) assyst
1 1 (2.08%) Dynamics CRM
Cloud Services
1 3 (6.25%) Office 365
Communications & Networking
1 16 (33.33%) Firewall
2 12 (25.00%) SAN
3 7 (14.58%) LAN
4 6 (12.50%) WAN
4 6 (12.50%) Wireless
5 5 (10.42%) Internet
5 5 (10.42%) DHCP
5 5 (10.42%) DNS
6 4 (8.33%) Cisco ASA
7 3 (6.25%) TCP/IP
7 3 (6.25%) VLAN
8 2 (4.17%) IPsec
8 2 (4.17%) Wi-Fi
8 2 (4.17%) VPN
8 2 (4.17%) PABX
9 1 (2.08%) SMTP
9 1 (2.08%) SMS
9 1 (2.08%) VoIP
9 1 (2.08%) ADSL
9 1 (2.08%) GSM
Database & Business Intelligence
1 4 (8.33%) SQL Server
Development Applications
1 6 (12.50%) Visual Studio
General
1 7 (14.58%) Manufacturing
2 2 (4.17%) Law
2 2 (4.17%) Telecoms
3 1 (2.08%) Finance
Libraries, Frameworks & Software Standards
1 6 (12.50%) .NET
Miscellaneous
1 3 (6.25%) Management Information System
1 3 (6.25%) Client/Server
1 3 (6.25%) Computer Science
2 2 (4.17%) Blackberry
3 1 (2.08%) Replication
3 1 (2.08%) Clustering
3 1 (2.08%) PDA
3 1 (2.08%) CCTV
Operating Systems
1 29 (60.42%) Windows
2 10 (20.83%) Windows Server 2003
2 10 (20.83%) Windows Server 2008
3 8 (16.67%) Windows XP
4 7 (14.58%) Windows Server 2012
5 5 (10.42%) Windows 7
6 4 (8.33%) Windows Vista
7 3 (6.25%) Linux
7 3 (6.25%) Apple iOS
7 3 (6.25%) Windows 8
8 1 (2.08%) UNIX
8 1 (2.08%) Android
8 1 (2.08%) Windows Mobile
Processes & Methodologies
1 7 (14.58%) ITIL
2 6 (12.50%) ERP
2 6 (12.50%) Data Analysis
3 5 (10.42%) Validation
4 3 (6.25%) Disaster Recovery
4 3 (6.25%) Software Distribution
5 2 (4.17%) Service Delivery
5 2 (4.17%) Project Management
6 1 (2.08%) Service Management
6 1 (2.08%) CRM
6 1 (2.08%) Kalman Filter
6 1 (2.08%) Software Testing
6 1 (2.08%) Incident Management
6 1 (2.08%) System Testing
6 1 (2.08%) Data Protection
6 1 (2.08%) ITIL V2
6 1 (2.08%) Continuous Improvement
6 1 (2.08%) Root Cause Analysis
Programming Languages
1 15 (31.25%) SQL
2 1 (2.08%) PowerShell
2 1 (2.08%) JavaScript
2 1 (2.08%) PHP
Qualifications
1 8 (16.67%) Cisco Certification
2 7 (14.58%) Microsoft Certification
2 7 (14.58%) MCSE
3 5 (10.42%) CCNA
4 4 (8.33%) MCITP
5 3 (6.25%) Degree
5 3 (6.25%) VMware Certified Professional (VCP)
6 2 (4.17%) MCP
7 1 (2.08%) MCSA
7 1 (2.08%) SC Cleared
7 1 (2.08%) Security Cleared
7 1 (2.08%) Network+ Certification
Quality Assurance & Compliance
1 8 (16.67%) SLA
System Software
1 17 (35.42%) Active Directory
2 13 (27.08%) VMware Infrastructure
3 11 (22.92%) vSphere
4 10 (20.83%) Hyper-V
5 4 (8.33%) XenDesktop
6 3 (6.25%) XenApp
6 3 (6.25%) XenServer
6 3 (6.25%) VMware Server
7 2 (4.17%) Forefront TMG
Systems Management
1 7 (14.58%) SCOM
2 3 (6.25%) Backup Exec
3 1 (2.08%) WSUS
3 1 (2.08%) Norton AntiVirus
Vendors
1 29 (60.42%) Microsoft
2 25 (52.08%) VMware
3 15 (31.25%) Cisco
4 11 (22.92%) SonicWALL
5 10 (20.83%) HP
5 10 (20.83%) NetApp
6 7 (14.58%) Citrix
7 4 (8.33%) Symantec
7 4 (8.33%) Kaseya
7 4 (8.33%) WatchGuard
8 3 (6.25%) CheckPoint
9 2 (4.17%) Dell
10 1 (2.08%) IBM
10 1 (2.08%) Avaya
10 1 (2.08%) Apple
10 1 (2.08%) Oracle
10 1 (2.08%) Sophos
10 1 (2.08%) Draytek
10 1 (2.08%) NETGEAR
10 1 (2.08%) Kaspersky
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