The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 86 46 78
Rank change year-on-year
-40 +32
Permanent jobs requiring a Support Engineer 45 91 30
As % of all permanent IT jobs located in Birmingham 2.21% 5.02% 1.99%
As % of the Job Titles category 2.31% 5.20% 2.06%
Number of salaries quoted 44 77 23
Average salary £34,000 £32,500 £25,000
Average salary % change year-on-year
+4.61% +30.00%
90% offered a salary of more than £21,650 £22,000 £22,500
10% offered a salary of more than £45,000 £55,000 £47,300
UK excluding London average salary £30,000 £30,000 £27,500
% change year-on-year
- +9.09%
Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1950 1751 1454
As % of all permanent IT jobs located in Birmingham 95.87% 96.53% 96.68%
Number of salaries quoted 1622 1578 1256
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £24,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Birmingham region.

Support Engineer Salary Trend in Birmingham

Support Engineer
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Engineer across the Birmingham region over the 3 months to 9 February 2016.

Support Engineer Salary Histogram in Birmingham

Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 9 February 2016, IT jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 41 (46.59%) Windows
2 39 (44.32%) Microsoft
3 34 (38.64%) VMware
3 34 (38.64%) Windows Server
4 30 (34.09%) Active Directory
5 21 (23.86%) Data Centre
6 18 (20.45%) Windows Server 2012
6 18 (20.45%) SQL
7 17 (19.32%) Cisco
7 17 (19.32%) VMware Infrastructure
8 15 (17.05%) SQL Server
8 15 (17.05%) MS Exchange
9 13 (14.77%) Firewall
9 13 (14.77%) MS Excel
9 13 (14.77%) Windows Server 2008
10 12 (13.64%) WSUS
10 12 (13.64%) MCSE
10 12 (13.64%) CCNA
10 12 (13.64%) Cisco Certification
10 12 (13.64%) Microsoft Certification
11 11 (12.50%) TCP/IP
11 11 (12.50%) Linux
11 11 (12.50%) ITIL
11 11 (12.50%) Skype for Business
12 10 (11.36%) DNS
12 10 (11.36%) Configuration Management
12 10 (11.36%) Patch Management
13 9 (10.23%) Exchange Server 2013
13 9 (10.23%) WAN
13 9 (10.23%) DHCP

Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 9 February 2016, IT jobs across the Birmingham region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (17.05%) MS Exchange
2 11 (12.50%) Skype for Business
3 9 (10.23%) Exchange Server 2013
4 6 (6.82%) Exchange Server 2010
4 6 (6.82%) Office Communications Server
5 5 (5.68%) Confluence
6 3 (3.41%) Exchange Server 2003
6 3 (3.41%) JBoss
6 3 (3.41%) WordPress
7 2 (2.27%) Blackberry Enterprise Server
7 2 (2.27%) Exchange Server 2007
7 2 (2.27%) GroupWise
7 2 (2.27%) IBM Notes
8 1 (1.14%) BizTalk Server
Applications
1 13 (14.77%) MS Excel
2 7 (7.95%) MS Office
Business Applications
1 4 (4.55%) Dynamics NAV
2 3 (3.41%) Dynamics AX
Cloud Services
1 9 (10.23%) Office 365
2 1 (1.14%) IaaS
Communications & Networking
1 13 (14.77%) Firewall
2 11 (12.50%) TCP/IP
3 10 (11.36%) DNS
4 9 (10.23%) DHCP
4 9 (10.23%) WAN
5 8 (9.09%) LAN
6 6 (6.82%) Cisco IPT
6 6 (6.82%) SAN
6 6 (6.82%) Unified Communications
6 6 (6.82%) WebEx
7 5 (5.68%) Wireless
8 3 (3.41%) Network Security
8 3 (3.41%) VPN
9 2 (2.27%) ADSL
9 2 (2.27%) BGP
9 2 (2.27%) Cisco ASA
9 2 (2.27%) MPLS
9 2 (2.27%) NetScreen
9 2 (2.27%) VLAN
9 2 (2.27%) Wi-Fi
Database & Business Intelligence
1 15 (17.05%) SQL Server
2 3 (3.41%) MS Access
2 3 (3.41%) SQL Server 2008
3 2 (2.27%) Data Warehouse
3 2 (2.27%) Microsoft Analysis Services
3 2 (2.27%) SQL Server 2005
3 2 (2.27%) SQL Server Analysis Services
3 2 (2.27%) SQL Server Integration Services
3 2 (2.27%) SQL Server Reporting Services
4 1 (1.14%) SQL Server 2012
4 1 (1.14%) SQL Server 2014
Development Applications
1 6 (6.82%) Atlassian Bamboo
1 6 (6.82%) Jenkins
2 5 (5.68%) JIRA
3 4 (4.55%) Git (software)
3 4 (4.55%) Subversion
4 1 (1.14%) Hudson
General
1 5 (5.68%) Telecoms
2 4 (4.55%) Finance
3 3 (3.41%) Games
4 2 (2.27%) Advertising
4 2 (2.27%) Banking
5 1 (1.14%) Automotive
5 1 (1.14%) Electronics
5 1 (1.14%) Financial Institution
5 1 (1.14%) Manufacturing
5 1 (1.14%) Marketing
5 1 (1.14%) Multimedia
5 1 (1.14%) Publishing
Libraries, Frameworks & Software Standards
1 4 (4.55%) .NET
2 3 (3.41%) Web Services
Miscellaneous
1 21 (23.86%) Data Centre
2 6 (6.82%) Video Conferencing
3 4 (4.55%) Enterprise Software
3 4 (4.55%) Replication
4 2 (2.27%) Analytical Skills
4 2 (2.27%) Driving Licence
4 2 (2.27%) HP Superdome
4 2 (2.27%) Management Information System
4 2 (2.27%) Visualisation
5 1 (1.14%) Client/Server
5 1 (1.14%) Handset
5 1 (1.14%) IVR
Operating Systems
1 41 (46.59%) Windows
2 34 (38.64%) Windows Server
3 18 (20.45%) Windows Server 2012
4 13 (14.77%) Windows Server 2008
5 11 (12.50%) Linux
6 9 (10.23%) Windows Server 2003
7 6 (6.82%) Windows 8
8 5 (5.68%) Windows 7
8 5 (5.68%) Windows Vista
8 5 (5.68%) Windows XP
9 4 (4.55%) Windows 10
10 3 (3.41%) HPUX
10 3 (3.41%) Unix
11 1 (1.14%) Android
11 1 (1.14%) Apple iOS
11 1 (1.14%) CentOS
11 1 (1.14%) Windows 2000 Server
Processes & Methodologies
1 11 (12.50%) ITIL
2 10 (11.36%) Configuration Management
2 10 (11.36%) Patch Management
3 8 (9.09%) ITIL V3
3 8 (9.09%) Network Monitoring
4 7 (7.95%) Root Cause Analysis
5 6 (6.82%) Continuous Integration
5 6 (6.82%) DevOps
6 5 (5.68%) Agile Software Development
7 3 (3.41%) ERP
7 3 (3.41%) Game Development
7 3 (3.41%) Open Source
8 2 (2.27%) Business Intelligence
8 2 (2.27%) ETL
8 2 (2.27%) Fault Management
8 2 (2.27%) Incident Management
8 2 (2.27%) Network Management
8 2 (2.27%) Project Management
8 2 (2.27%) Release Management
8 2 (2.27%) Service Delivery
Programming Languages
1 18 (20.45%) SQL
2 6 (6.82%) C#
2 6 (6.82%) Java
2 6 (6.82%) Python
2 6 (6.82%) Ruby
3 3 (3.41%) VB.NET
3 3 (3.41%) VBA
4 2 (2.27%) PowerShell
5 1 (1.14%) C
5 1 (1.14%) JavaScript
5 1 (1.14%) PHP
5 1 (1.14%) VB
Qualifications
1 12 (13.64%) CCNA
1 12 (13.64%) Cisco Certification
1 12 (13.64%) MCSE
1 12 (13.64%) Microsoft Certification
2 7 (7.95%) MCITP
2 7 (7.95%) SC Cleared
2 7 (7.95%) Security Cleared
3 5 (5.68%) MCSA
4 4 (4.55%) CCNP
4 4 (4.55%) DBS Check
5 3 (3.41%) MCDST
5 3 (3.41%) MCTS
6 2 (2.27%) CCVP
6 2 (2.27%) Degree
7 1 (1.14%) Avaya Certification
7 1 (1.14%) MCP
7 1 (1.14%) VCP4
7 1 (1.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (6.82%) SLA
2 1 (1.14%) ISO/IEC 27001
System Software
1 30 (34.09%) Active Directory
2 17 (19.32%) VMware Infrastructure
3 6 (6.82%) Firmware
3 6 (6.82%) Hyper-V
4 4 (4.55%) vSphere
5 2 (2.27%) Squid
5 2 (2.27%) VMware ESX
6 1 (1.14%) VMware ESXi
6 1 (1.14%) VMware Workstation
6 1 (1.14%) XenApp
Systems Management
1 12 (13.64%) WSUS
2 9 (10.23%) SCCM
2 9 (10.23%) SCOM
3 1 (1.14%) Cisco CUCM
3 1 (1.14%) Cisco IPCC
3 1 (1.14%) Cisco UCCE
3 1 (1.14%) Cisco UCCX
3 1 (1.14%) MOM
Vendors
1 39 (44.32%) Microsoft
2 34 (38.64%) VMware
3 17 (19.32%) Cisco
4 8 (9.09%) Avaya
5 6 (6.82%) Google
5 6 (6.82%) Juniper
6 5 (5.68%) Atlassian
6 5 (5.68%) HP
7 4 (4.55%) SolarWinds
7 4 (4.55%) Veeam
8 3 (3.41%) Citrix
8 3 (3.41%) Sage
9 2 (2.27%) Apple
9 2 (2.27%) Cyberoam
9 2 (2.27%) Lotus
9 2 (2.27%) Nortel
9 2 (2.27%) Novell
9 2 (2.27%) Open-E
10 1 (1.14%) Red Hat
10 1 (1.14%) Twitter
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