The statistics below represent IT jobs advertised across the Birmingham region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Support Engineer
Rank 89 101 106
Rank change year-on-year
+12 +5
Permanent jobs requiring a Support Engineer 57 36 19
As % of all permanent IT jobs located in Birmingham 2.42% 1.77% 0.99%
As % of the Job Titles category 2.52% 1.82% 1.04%
Number of salaries quoted 57 32 19
Median salary £30,000 £27,000 £25,000
Median salary % change year-on-year
+11.11% +8.00%
90% offered a salary of more than £22,440 £24,000 £22,000
10% offered a salary of more than £45,000 £47,500 £45,000
UK excluding London median salary £30,000 £28,500 £30,000
% change year-on-year
+5.26% -5.00%
Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2266 1979 1825
As % of all permanent IT jobs located in Birmingham 96.22% 97.49% 95.20%
Number of salaries quoted 1684 1634 1607
Median salary £40,000 £42,500 £42,000
Median salary % change year-on-year
-5.88% +1.19%
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £62,500 £65,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in Birmingham

Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Birmingham region.

Support Engineer Salary Trend in Birmingham

Support Engineer
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Engineer across the Birmingham region over the 3 months to 1 July 2016.

Support Engineer Salary Histogram in Birmingham

Support Engineer Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 July 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Engineer in the job title.

1 53 (47.75%) Microsoft
2 50 (45.05%) Active Directory
3 40 (36.04%) Windows
4 36 (32.43%) ITIL
4 36 (32.43%) VMware
5 25 (22.52%) Windows Server
6 24 (21.62%) VMware Infrastructure
7 23 (20.72%) LAN
7 23 (20.72%) WAN
8 22 (19.82%) MS Exchange
9 21 (18.92%) Avaya
9 21 (18.92%) Cisco
9 21 (18.92%) ITIL V3
10 19 (17.12%) Root Cause Analysis
10 19 (17.12%) German Language
10 19 (17.12%) Microsoft Certification
10 19 (17.12%) MCSE
11 17 (15.32%) Incident Management
11 17 (15.32%) Data Centre
12 16 (14.41%) Windows Server 2012
12 16 (14.41%) Exchange Server 2013
12 16 (14.41%) Skype for Business
12 16 (14.41%) Problem Management
13 15 (13.51%) French Language
13 15 (13.51%) Firewall
13 15 (13.51%) Avaya Certification
14 14 (12.61%) Windows 7
15 13 (11.71%) MS Excel
16 11 (9.91%) Patch Management
16 11 (9.91%) Veeam

Support Engineer Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (19.82%) MS Exchange
2 16 (14.41%) Exchange Server 2013
2 16 (14.41%) Skype for Business
3 10 (9.01%) Exchange Server 2010
4 9 (8.11%) WordPress
5 6 (5.41%) JBoss
6 5 (4.50%) Exchange Server 2003
7 4 (3.60%) IBM Notes
7 4 (3.60%) Office Communications Server
8 3 (2.70%) IIS
8 3 (2.70%) Tomcat
9 2 (1.80%) Blackberry Enterprise Server
9 2 (1.80%) IBM Domino
10 1 (0.90%) Exchange Server 2007
10 1 (0.90%) GroupWise
10 1 (0.90%) SharePoint
10 1 (0.90%) SharePoint Server
10 1 (0.90%) WebSphere
Applications
1 13 (11.71%) MS Excel
2 11 (9.91%) MS Office
3 1 (0.90%) MS Project
3 1 (0.90%) MS Visio
Business Applications
1 3 (2.70%) Dynamics CRM
Cloud Services
1 4 (3.60%) Cloud Computing
1 4 (3.60%) Office 365
2 3 (2.70%) Microsoft Azure
3 1 (0.90%) Mimecast
3 1 (0.90%) PaaS
3 1 (0.90%) SaaS
Communications & Networking
1 23 (20.72%) LAN
1 23 (20.72%) WAN
2 15 (13.51%) Firewall
3 11 (9.91%) DNS
4 10 (9.01%) DHCP
4 10 (9.01%) SAN
5 6 (5.41%) Network Security
5 6 (5.41%) Unified Communications
6 5 (4.50%) VoIP
6 5 (4.50%) VPN
7 4 (3.60%) Cisco IPT
7 4 (3.60%) TCP/IP
7 4 (3.60%) WebEx
7 4 (3.60%) Wireless
8 3 (2.70%) Cisco ASA
8 3 (2.70%) VLAN
9 2 (1.80%) Cisco Nexus
9 2 (1.80%) Internet
9 2 (1.80%) MPLS
9 2 (1.80%) Wi-Fi
Database & Business Intelligence
1 5 (4.50%) SQL Server
2 2 (1.80%) SQL Server 2008
2 2 (1.80%) SQL Server 2012
3 1 (0.90%) Data Warehouse
3 1 (0.90%) MS Access
3 1 (0.90%) SQL Server 2014
General
1 19 (17.12%) German Language
2 15 (13.51%) French Language
3 6 (5.41%) Legal
4 5 (4.50%) Automotive
5 4 (3.60%) Finance
6 2 (1.80%) Law
6 2 (1.80%) Manufacturing
6 2 (1.80%) Retail
7 1 (0.90%) Advertising
7 1 (0.90%) Financial Institution
7 1 (0.90%) Publishing
7 1 (0.90%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.80%) HTML
2 1 (0.90%) RESTful
2 1 (0.90%) XMPP
Miscellaneous
1 17 (15.32%) Data Centre
2 7 (6.31%) Replication
3 6 (5.41%) Client/Server
4 5 (4.50%) Enterprise Software
4 5 (4.50%) Video Conferencing
5 4 (3.60%) Driving Licence
5 4 (3.60%) Handset
5 4 (3.60%) Visualisation
6 3 (2.70%) Management Information System
7 1 (0.90%) Analytical Skills
7 1 (0.90%) HP Superdome
7 1 (0.90%) Mobile Computing
Operating Systems
1 40 (36.04%) Windows
2 25 (22.52%) Windows Server
3 16 (14.41%) Windows Server 2012
4 14 (12.61%) Windows 7
5 9 (8.11%) Windows Server 2008
6 8 (7.21%) Windows Server 2003
7 5 (4.50%) Linux
8 4 (3.60%) Windows 10
8 4 (3.60%) Windows 8
9 2 (1.80%) Android
9 2 (1.80%) Apple iOS
9 2 (1.80%) Windows XP
10 1 (0.90%) CentOS
10 1 (0.90%) HPUX
10 1 (0.90%) Unix
10 1 (0.90%) Windows 2000
10 1 (0.90%) Windows 2000 Server
10 1 (0.90%) Windows Mobile
Processes & Methodologies
1 36 (32.43%) ITIL
2 21 (18.92%) ITIL V3
3 19 (17.12%) Root Cause Analysis
4 17 (15.32%) Incident Management
5 16 (14.41%) Problem Management
6 11 (9.91%) Configuration Management
6 11 (9.91%) Patch Management
7 9 (8.11%) Service Management
8 5 (4.50%) Capacity Management
8 5 (4.50%) Logistics
8 5 (4.50%) Mentoring
9 4 (3.60%) Coaching
9 4 (3.60%) Network Monitoring
10 3 (2.70%) CRM
10 3 (2.70%) Disaster Recovery
10 3 (2.70%) Migration
11 2 (1.80%) Business Intelligence
11 2 (1.80%) Change Management
11 2 (1.80%) Process Management
11 2 (1.80%) Project Management
Programming Languages
1 5 (4.50%) SQL
2 2 (1.80%) Java
2 2 (1.80%) JavaScript
3 1 (0.90%) PowerShell
3 1 (0.90%) VB
Qualifications
1 19 (17.12%) MCSE
1 19 (17.12%) Microsoft Certification
2 15 (13.51%) Avaya Certification
3 9 (8.11%) Cisco Certification
3 9 (8.11%) MCSA
4 8 (7.21%) CCNA
5 7 (6.31%) SC Cleared
5 7 (6.31%) Security Cleared
6 5 (4.50%) CCNP
6 5 (4.50%) MCITP
7 4 (3.60%) Degree
8 3 (2.70%) DBS Check
8 3 (2.70%) MCDST
8 3 (2.70%) MCTS
9 2 (1.80%) MCP
10 1 (0.90%) CCIE
10 1 (0.90%) Network+ Certification
Quality Assurance & Compliance
1 11 (9.91%) SLA
2 3 (2.70%) Data Quality
System Software
1 50 (45.05%) Active Directory
2 24 (21.62%) VMware Infrastructure
3 6 (5.41%) Hyper-V
3 6 (5.41%) vSphere
4 4 (3.60%) Firmware
4 4 (3.60%) Virtual Machines
5 2 (1.80%) VMware Server
6 1 (0.90%) Squid
6 1 (0.90%) Terminal Services
6 1 (0.90%) VMware ESX
6 1 (0.90%) XenApp
6 1 (0.90%) XenDesktop
Systems Management
1 5 (4.50%) WSUS
2 4 (3.60%) SCOM
3 3 (2.70%) Backup Exec
3 3 (2.70%) Cisco CUCM
3 3 (2.70%) SCCM
4 2 (1.80%) Norton AntiVirus
5 1 (0.90%) CA Spectrum
5 1 (0.90%) NetBackup
Vendors
1 53 (47.75%) Microsoft
2 36 (32.43%) VMware
3 21 (18.92%) Avaya
3 21 (18.92%) Cisco
4 11 (9.91%) Veeam
5 9 (8.11%) Citrix
5 9 (8.11%) SolarWinds
6 4 (3.60%) HP
6 4 (3.60%) Juniper
6 4 (3.60%) ServiceNow
6 4 (3.60%) Symantec
7 3 (2.70%) Sophos
8 2 (1.80%) Acronis
8 2 (1.80%) Apple
8 2 (1.80%) IBM
8 2 (1.80%) Lotus
9 1 (0.90%) Adobe
9 1 (0.90%) Aruba
9 1 (0.90%) Kaseya
9 1 (0.90%) Sun
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