The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 44 17
Rank change year-on-year
-11 -27
Permanent jobs citing Service Delivery 12 15 25
As % of all permanent IT jobs located in Bournemouth 2.47% 3.82% 11.16%
As % of the Processes & Methodologies category 3.38% 4.62% 12.08%
Number of salaries quoted 8 6 9
Average salary £31,500 £32,500 £50,000
Average salary % change year-on-year
-3.07% -35.00%
90% offered a salary of more than £29,250 £32,500 £33,000
10% offered a salary of more than £49,000 £51,250 £62,500
UK excluding London average salary £44,500 £45,000 £42,500
% change year-on-year
-1.11% +5.88%
Service Delivery
Dorset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bournemouth region.

Processes & Methodologies Category
Bournemouth
Permanent IT job ads with a match in the
Processes & Methodologies category
355 325 207
As % of all permanent IT jobs located in Bournemouth 73.20% 82.70% 92.41%
Number of salaries quoted 260 265 157
Average salary £36,500 £40,000 £37,500
Average salary % change year-on-year
-8.75% +6.66%
90% offered a salary of more than £21,000 £27,500 £25,000
10% offered a salary of more than £57,500 £62,500 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Bournemouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Bournemouth region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Bournemouth

Service Delivery
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Bournemouth region.

Service Delivery Salary Trend in Bournemouth

Service Delivery
Salary Histogram in Bournemouth

This chart provides a salary histogram for IT jobs citing Service Delivery across the Bournemouth region over the 3 months to 29 August 2014.

Service Delivery Salary Histogram in Bournemouth

Service Delivery
Top 30 Related IT Skills in Bournemouth

For the 6 months to 29 August 2014, IT jobs across the Bournemouth region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (52.17%) Finance
2 11 (47.83%) SLA
3 10 (43.48%) ITIL
3 10 (43.48%) Change Control
3 10 (43.48%) Root Cause Analysis
4 9 (39.13%) Oracle
5 8 (34.78%) Java
6 7 (30.43%) Microsoft
7 6 (26.09%) VMware
7 6 (26.09%) SAN
7 6 (26.09%) Active Directory
7 6 (26.09%) SQL Server
7 6 (26.09%) SQL
7 6 (26.09%) VMware Infrastructure
7 6 (26.09%) Continuous Improvement
8 5 (21.74%) PL/SQL
8 5 (21.74%) MS Excel
8 5 (21.74%) MS Exchange
8 5 (21.74%) LAN
8 5 (21.74%) WAN
9 4 (17.39%) Microsoft Certification
9 4 (17.39%) SharePoint
9 4 (17.39%) JavaScript
9 4 (17.39%) MS Office
9 4 (17.39%) CSS
9 4 (17.39%) XML
9 4 (17.39%) VB
9 4 (17.39%) J2EE
9 4 (17.39%) MCSE
9 4 (17.39%) MCSA

Service Delivery
Top Related IT Skills in Bournemouth by Category

For the 6 months to 29 August 2014, IT jobs across the Bournemouth region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) MS Exchange
2 4 (17.39%) SharePoint
3 3 (13.04%) Blackberry Enterprise Server
4 1 (4.35%) Exchange Server 2010
Applications
1 5 (21.74%) MS Excel
2 4 (17.39%) MS Office
3 3 (13.04%) MS PowerPoint
Business Applications
1 3 (13.04%) Visualfiles
Communications & Networking
1 6 (26.09%) SAN
2 5 (21.74%) LAN
2 5 (21.74%) WAN
3 1 (4.35%) DHCP
3 1 (4.35%) TCP/IP
3 1 (4.35%) DNS
3 1 (4.35%) IP Telephony
Database & Business Intelligence
1 6 (26.09%) SQL Server
2 4 (17.39%) Oracle9i Database
2 4 (17.39%) Oracle Database
3 2 (8.70%) Oracle Database 10g
3 2 (8.70%) SQLPlus
3 2 (8.70%) Oracle OWB
3 2 (8.70%) SQL Server 2005
3 2 (8.70%) SQL Server Integration Services
3 2 (8.70%) Oracle Database 11g
3 2 (8.70%) SQL Server 2008
3 2 (8.70%) Oracle Exadata
4 1 (4.35%) Relational Database
Development Applications
1 2 (8.70%) Toad
General
1 12 (52.17%) Finance
Job Titles
1 9 (39.13%) Applications Support
2 7 (30.43%) Team Leader
3 6 (26.09%) Analyst
4 5 (21.74%) Support Analyst
4 5 (21.74%) Applications Support Analyst
5 4 (17.39%) Support Manager
5 4 (17.39%) Applications Support Manager
5 4 (17.39%) Applications Manager
6 3 (13.04%) Support Team Leader
6 3 (13.04%) Service Manager
6 3 (13.04%) IT Support
6 3 (13.04%) Service Desk Team Leader
7 2 (8.70%) Service Desk Manager
7 2 (8.70%) Database Manager
8 1 (4.35%) Head of Operations
8 1 (4.35%) IT Services Manager
8 1 (4.35%) Services Delivery Analyst
8 1 (4.35%) Software Engineer
8 1 (4.35%) Java Software Engineer
8 1 (4.35%) Service Analyst
Libraries, Frameworks & Software Standards
1 4 (17.39%) J2EE
1 4 (17.39%) CSS
1 4 (17.39%) XML
2 1 (4.35%) Ajax
2 1 (4.35%) HTML
Miscellaneous
1 2 (8.70%) Statistics
2 1 (4.35%) Computer Science
Operating Systems
1 2 (8.70%) UNIX
1 2 (8.70%) Windows
1 2 (8.70%) Linux
1 2 (8.70%) Windows Server 2008
2 1 (4.35%) Windows 7
2 1 (4.35%) Windows Server 2012
2 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 10 (43.48%) ITIL
1 10 (43.48%) Change Control
1 10 (43.48%) Root Cause Analysis
2 6 (26.09%) Continuous Improvement
3 4 (17.39%) Performance Management
4 3 (13.04%) Time Management
4 3 (13.04%) UML
5 2 (8.70%) ETL
5 2 (8.70%) Data Analysis
5 2 (8.70%) Test Management
5 2 (8.70%) Incident Management
5 2 (8.70%) Business Transformation
6 1 (4.35%) Problem Management
6 1 (4.35%) Customer Insight
6 1 (4.35%) Software Engineering
6 1 (4.35%) Supplier Management
6 1 (4.35%) Stakeholder Management
6 1 (4.35%) Asset Management
6 1 (4.35%) E-Commerce
6 1 (4.35%) SOA
Programming Languages
1 8 (34.78%) Java
2 6 (26.09%) SQL
3 5 (21.74%) PL/SQL
4 4 (17.39%) VB
4 4 (17.39%) JavaScript
5 1 (4.35%) PowerShell
Qualifications
1 4 (17.39%) MCSE
1 4 (17.39%) MCSA
1 4 (17.39%) Microsoft Certification
1 4 (17.39%) MCITP
2 3 (13.04%) ITIL Certification
3 1 (4.35%) Network+ Certification
3 1 (4.35%) Degree
3 1 (4.35%) A+ Certification
3 1 (4.35%) MCP
Quality Assurance & Compliance
1 11 (47.83%) SLA
System Software
1 6 (26.09%) Active Directory
1 6 (26.09%) VMware Infrastructure
2 3 (13.04%) BlackBerry Internet Service
Vendors
1 9 (39.13%) Oracle
2 7 (30.43%) Microsoft
3 6 (26.09%) VMware
4 3 (13.04%) HP
5 1 (4.35%) Citrix
5 1 (4.35%) Sophos