The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 57 42 20
Rank change year-on-year
-15 -22
Permanent jobs citing Service Delivery 9 15 32
As % of all permanent IT jobs located in Bournemouth 2.05% 4.11% 12.12%
As % of the Processes & Methodologies category 2.72% 4.78% 13.22%
Number of salaries quoted 7 4 9
Average salary £33,000 £32,500 £50,000
Average salary % change year-on-year
+1.53% -35.00%
90% offered a salary of more than £30,000 £21,300 £33,000
10% offered a salary of more than £52,000 £32,500 £62,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Dorset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bournemouth region.

Processes & Methodologies Category
Bournemouth
Permanent IT job ads with a match in the
Processes & Methodologies category
331 314 242
As % of all permanent IT jobs located in Bournemouth 75.57% 86.03% 91.67%
Number of salaries quoted 241 261 158
Average salary £36,750 £39,000 £37,500
Average salary % change year-on-year
-5.76% +4.00%
90% offered a salary of more than £21,000 £27,500 £26,000
10% offered a salary of more than £60,000 £62,500 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Bournemouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Bournemouth region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Bournemouth

Service Delivery
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Bournemouth region.

Service Delivery Salary Trend in Bournemouth

Service Delivery
Salary Histogram in Bournemouth

This chart provides a salary histogram for IT jobs citing Service Delivery across the Bournemouth region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in Bournemouth

Service Delivery
Top 30 Related IT Skills in Bournemouth

For the 6 months to 19 September 2014, IT jobs across the Bournemouth region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (47.62%) Finance
2 9 (42.86%) SLA
3 8 (38.10%) ITIL
3 8 (38.10%) Change Control
3 8 (38.10%) Root Cause Analysis
4 7 (33.33%) Oracle
4 7 (33.33%) Microsoft
5 6 (28.57%) VMware
5 6 (28.57%) SAN
5 6 (28.57%) Active Directory
5 6 (28.57%) SQL Server
5 6 (28.57%) Java
5 6 (28.57%) SQL
5 6 (28.57%) VMware Infrastructure
5 6 (28.57%) Continuous Improvement
6 5 (23.81%) PL/SQL
6 5 (23.81%) MS Exchange
6 5 (23.81%) MS Excel
6 5 (23.81%) LAN
6 5 (23.81%) WAN
7 4 (19.05%) Agile Software Development
7 4 (19.05%) Microsoft Certification
7 4 (19.05%) SharePoint
7 4 (19.05%) MCSE
7 4 (19.05%) MCSA
7 4 (19.05%) Oracle9i Database
7 4 (19.05%) JavaScript
7 4 (19.05%) MS Office
7 4 (19.05%) CSS
7 4 (19.05%) XML

Service Delivery
Top Related IT Skills in Bournemouth by Category

For the 6 months to 19 September 2014, IT jobs across the Bournemouth region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) MS Exchange
2 4 (19.05%) SharePoint
3 3 (14.29%) Blackberry Enterprise Server
4 1 (4.76%) Exchange Server 2010
Applications
1 5 (23.81%) MS Excel
2 4 (19.05%) MS Office
3 3 (14.29%) MS PowerPoint
Business Applications
1 3 (14.29%) Visualfiles
Communications & Networking
1 6 (28.57%) SAN
2 5 (23.81%) LAN
2 5 (23.81%) WAN
3 1 (4.76%) DHCP
3 1 (4.76%) TCP/IP
3 1 (4.76%) DNS
3 1 (4.76%) IP Telephony
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 4 (19.05%) Oracle9i Database
2 4 (19.05%) Oracle Database
3 2 (9.52%) Oracle Database 10g
3 2 (9.52%) SQLPlus
3 2 (9.52%) Oracle OWB
3 2 (9.52%) SQL Server 2005
3 2 (9.52%) SQL Server Integration Services
3 2 (9.52%) Oracle Database 11g
3 2 (9.52%) SQL Server 2008
3 2 (9.52%) Oracle Exadata
4 1 (4.76%) Relational Database
Development Applications
1 2 (9.52%) Toad
General
1 10 (47.62%) Finance
Job Titles
1 7 (33.33%) Applications Support
1 7 (33.33%) Team Leader
2 6 (28.57%) Analyst
3 5 (23.81%) Support Analyst
3 5 (23.81%) Applications Support Analyst
4 3 (14.29%) Service Manager
4 3 (14.29%) Support Team Leader
4 3 (14.29%) Service Desk Team Leader
4 3 (14.29%) IT Support
5 2 (9.52%) Database Manager
5 2 (9.52%) Applications Support Manager
5 2 (9.52%) Service Desk Manager
5 2 (9.52%) Support Manager
5 2 (9.52%) Applications Manager
6 1 (4.76%) IT Services Manager
6 1 (4.76%) Services Delivery Analyst
6 1 (4.76%) Software Engineer
6 1 (4.76%) Java Software Engineer
6 1 (4.76%) Service Analyst
6 1 (4.76%) Head of Operations
Libraries, Frameworks & Software Standards
1 4 (19.05%) J2EE
1 4 (19.05%) CSS
1 4 (19.05%) XML
2 1 (4.76%) Ajax
2 1 (4.76%) HTML
Miscellaneous
1 3 (14.29%) Analytical Skills
2 2 (9.52%) Statistics
3 1 (4.76%) Computer Science
Operating Systems
1 2 (9.52%) UNIX
1 2 (9.52%) Windows
1 2 (9.52%) Linux
1 2 (9.52%) Windows Server 2008
2 1 (4.76%) Windows 7
2 1 (4.76%) Windows Server 2012
2 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 8 (38.10%) ITIL
1 8 (38.10%) Change Control
1 8 (38.10%) Root Cause Analysis
2 6 (28.57%) Continuous Improvement
3 4 (19.05%) Performance Management
3 4 (19.05%) Agile Software Development
4 3 (14.29%) UML
4 3 (14.29%) Time Management
4 3 (14.29%) Mentoring
5 2 (9.52%) Software Licensing
5 2 (9.52%) Business Transformation
5 2 (9.52%) Line Management
5 2 (9.52%) Test Management
5 2 (9.52%) Data Analysis
5 2 (9.52%) Incident Management
5 2 (9.52%) ETL
6 1 (4.76%) Stakeholder Management
6 1 (4.76%) Asset Management
6 1 (4.76%) E-Commerce
6 1 (4.76%) SOA
Programming Languages
1 6 (28.57%) Java
1 6 (28.57%) SQL
2 5 (23.81%) PL/SQL
3 4 (19.05%) JavaScript
4 2 (9.52%) VB
5 1 (4.76%) PowerShell
Qualifications
1 4 (19.05%) MCSE
1 4 (19.05%) MCSA
1 4 (19.05%) Microsoft Certification
1 4 (19.05%) MCITP
2 3 (14.29%) ITIL Certification
3 1 (4.76%) Network+ Certification
3 1 (4.76%) Degree
3 1 (4.76%) A+ Certification
3 1 (4.76%) MCP
Quality Assurance & Compliance
1 9 (42.86%) SLA
System Software
1 6 (28.57%) Active Directory
1 6 (28.57%) VMware Infrastructure
2 3 (14.29%) BlackBerry Internet Service
Vendors
1 7 (33.33%) Oracle
1 7 (33.33%) Microsoft
2 6 (28.57%) VMware
3 3 (14.29%) HP
4 1 (4.76%) Citrix
4 1 (4.76%) Sophos