The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dorset region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 22 49 40
Rank change year-on-year
+27 -9
Permanent jobs citing Service Delivery 47 8 22
As % of all permanent IT jobs located in Dorset 7.568% 1.606% 3.754%
As % of the Processes & Methodologies category 10.13% 2.454% 5.789%
Number of salaries quoted 31 5 6
Average salary £40,000 £49,500 £45,000
Average salary % change year-on-year
-19.19% +10.00%
90% offered a salary of more than £35,000 £33,500 £28,166
10% offered a salary of more than £67,500 £52,800 £55,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
464 326 380
As % of all permanent IT jobs located in Dorset 74.72% 65.46% 64.85%
Number of salaries quoted 397 239 272
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £26,900 £25,000 £27,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
South West

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Dorset Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Dorset region.

Dorset Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Dorset region over the 3 months to 22 May 2013.

Dorset Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Dorset region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Poole - 10 £77,500 -
Bournemouth -2 9 £37,500 -24.24%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Dorset region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 29 (43.94%) Security Cleared
2 27 (40.91%) Microsoft
3 20 (30.30%) Service Management
3 20 (30.30%) Windows
4 19 (28.79%) Migration
5 18 (27.27%) VMware
5 18 (27.27%) Windows XP
5 18 (27.27%) Active Directory
5 18 (27.27%) SAN
5 18 (27.27%) Windows Server 2008
6 17 (25.76%) vSphere
6 17 (25.76%) Problem Management
7 16 (24.24%) Degree
8 15 (22.73%) Windows 7
9 14 (21.21%) Exchange Server 2010
9 14 (21.21%) Exchange Server 2007
9 14 (21.21%) MS Exchange
9 14 (21.21%) ITIL
10 13 (19.70%) SLA
10 13 (19.70%) EMC
10 13 (19.70%) Citrix
10 13 (19.70%) NetApp
10 13 (19.70%) Windows 8
10 13 (19.70%) Windows Server 2012
10 13 (19.70%) Hyper-V
10 13 (19.70%) XenApp
11 11 (16.67%) Incident Management
12 10 (15.15%) MS Office
13 9 (13.64%) Performance Management
14 8 (12.12%) Continuous Improvement

Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Dorset region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 8 (12.12%) HTML
2 7 (10.61%) .NET
2 7 (10.61%) ASP.NET
3 6 (9.091%) WSDL
3 6 (9.091%) SOAP
3 6 (9.091%) Web Services
3 6 (9.091%) XML
3 6 (9.091%) ASP
3 6 (9.091%) JSON
3 6 (9.091%) WCF
4 4 (6.061%) CSS
4 4 (6.061%) XSLT
4 4 (6.061%) WinForms
4 4 (6.061%) XPages
5 2 (3.030%) J2EE
5 2 (3.030%) Ajax
6 1 (1.515%) Spring MVC
6 1 (1.515%) Spring
6 1 (1.515%) COM
Application Platforms
1 14 (21.21%) Exchange Server 2010
1 14 (21.21%) Exchange Server 2007
1 14 (21.21%) MS Exchange
2 4 (6.061%) Lotus Notes
2 4 (6.061%) Lotus Domino
3 2 (3.030%) PegaRULES
4 1 (1.515%) Blackberry Enterprise Server
Applications
1 10 (15.15%) MS Office
2 6 (9.091%) MS Excel
3 2 (3.030%) Fireworks
4 1 (1.515%) MS PowerPoint
Communications & Networking
1 18 (27.27%) SAN
2 5 (7.576%) LAN
3 2 (3.030%) Internet
4 1 (1.515%) WAN
Database & Business Intelligence
1 6 (9.091%) SQL Server
1 6 (9.091%) SQL Server 2005
1 6 (9.091%) SQL Server 2008
Development Applications
1 2 (3.030%) Dreamweaver
1 2 (3.030%) Visual Studio
1 2 (3.030%) Appcelerator Titanium
General
1 7 (10.61%) Finance
2 6 (9.091%) Banking
3 3 (4.545%) Financial Institution
4 2 (3.030%) Aerospace
4 2 (3.030%) Local Government
4 2 (3.030%) Corporate Banking
4 2 (3.030%) Marketing
5 1 (1.515%) Automotive
5 1 (1.515%) Front Office
Job Titles
1 21 (31.82%) Analyst
1 21 (31.82%) Services Delivery Manager
1 21 (31.82%) Service Manager
1 21 (31.82%) Delivery Manager
2 14 (21.21%) Infrastructure Analyst
3 13 (19.70%) Infrastructure Engineer
4 11 (16.67%) IT Services Delivery Manager
4 11 (16.67%) IT Services Manager
5 10 (15.15%) Developer
6 5 (7.576%) .NET Developer
6 5 (7.576%) Support Analyst
7 4 (6.061%) C# Developer
7 4 (6.061%) Domino Developer
7 4 (6.061%) Analyst Developer
7 4 (6.061%) Lotus Notes Developer
7 4 (6.061%) Infrastructure Manager
7 4 (6.061%) Lotus Notes Support
7 4 (6.061%) C# .NET Developer
7 4 (6.061%) IT Infrastructure Manager
8 3 (4.545%) Team Leader
Miscellaneous
1 5 (7.576%) Management Information System
2 2 (3.030%) Mobile App
2 2 (3.030%) Social Media
3 1 (1.515%) Mathematics
3 1 (1.515%) Data Protection Act
Operating Systems
1 20 (30.30%) Windows
2 18 (27.27%) Windows XP
2 18 (27.27%) Windows Server 2008
3 15 (22.73%) Windows 7
4 13 (19.70%) Windows 8
4 13 (19.70%) Windows Server 2012
5 5 (7.576%) Windows Server 2003
6 2 (3.030%) UNIX
Processes & Methodologies
1 20 (30.30%) Service Management
2 19 (28.79%) Migration
3 17 (25.76%) Problem Management
4 14 (21.21%) ITIL
5 11 (16.67%) Incident Management
6 9 (13.64%) Performance Management
7 8 (12.12%) Continuous Improvement
7 8 (12.12%) ITSM
8 7 (10.61%) Change Management
8 7 (10.61%) Configuration Management
9 6 (9.091%) Risk Management
9 6 (9.091%) Stakeholder Management
9 6 (9.091%) Root Cause Analysis
9 6 (9.091%) ITIL V3
10 4 (6.061%) E-Commerce
10 4 (6.061%) ERP
10 4 (6.061%) Validation
10 4 (6.061%) Release Management
11 3 (4.545%) CRM
11 3 (4.545%) Project Management
Programming Languages
1 8 (12.12%) SQL
2 6 (9.091%) T-SQL
3 5 (7.576%) C#
3 5 (7.576%) Java
3 5 (7.576%) VB.NET
4 4 (6.061%) JavaScript
4 4 (6.061%) PHP
5 2 (3.030%) VB
6 1 (1.515%) C
6 1 (1.515%) PL/SQL
Qualifications
1 29 (43.94%) Security Cleared
2 16 (24.24%) Degree
3 2 (3.030%) PMP
3 2 (3.030%) PMI Certification
4 1 (1.515%) SC Cleared
4 1 (1.515%) MCITP
4 1 (1.515%) MCSE
4 1 (1.515%) MCSA
4 1 (1.515%) CISSP
4 1 (1.515%) Microsoft Certification
Quality Assurance & Compliance
1 13 (19.70%) SLA
2 2 (3.030%) QA
System Software
1 18 (27.27%) Active Directory
2 17 (25.76%) vSphere
3 13 (19.70%) Hyper-V
3 13 (19.70%) XenApp
4 1 (1.515%) VMware Infrastructure
4 1 (1.515%) BlackBerry Internet Service
Systems Management
1 1 (1.515%) EMC NetWorker
Vendors
1 27 (40.91%) Microsoft
2 18 (27.27%) VMware
3 13 (19.70%) EMC
3 13 (19.70%) Citrix
3 13 (19.70%) NetApp
4 4 (6.061%) Lotus
4 4 (6.061%) IBM
5 2 (3.030%) Adobe
5 2 (3.030%) Appcelerator
5 2 (3.030%) Pega
6 1 (1.515%) LANDesk
6 1 (1.515%) Oracle
6 1 (1.515%) Sybase
6 1 (1.515%) Cisco
6 1 (1.515%) HP
6 1 (1.515%) Sage
Dorset
We are looking for a strong Operations and Service Delivery Manager to work in Hampshire, the Operations and Service Delivery Manager will have experience of IT Service Management...
TELSTRA Associates
Salary: Excellent salary and benefits
Posted: 21 May 2013
Dorset
A leading organisation in the Dorset area is seeking a Service Delivery Manager to design, oversee and manage a new service model across multiple sites and countries... *Conduct...
Spectrum IT Recruitment (South) Ltd
Posted: 17 May 2013
Dorset
This is an exciting opportunity for an IT Manager to manage a small team of technical staff ensuring that IT service delivery is to a high standard... - Strong...
NES Global Talent
Salary: Competitive
Posted: 21 May 2013
Dorset
Storage experience ideally with NetApp or EMC would be an advantage for this position... Required Skills: *Experience of working in a structured service delivery framework *Microsoft Server 2008R2 *...
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £45000 per annum
Posted: 21 May 2013