The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 69 28 29
Rank change year-on-year
-41 +1
Permanent jobs citing Service Delivery 18 59 28
As % of all permanent IT jobs located in Dorset 2.02% 7.82% 5.77%
As % of the Processes & Methodologies category 2.64% 9.29% 7.69%
Number of salaries quoted 14 21 14
Average salary £33,000 £40,000 £50,000
Average salary % change year-on-year
-17.50% -20.00%
90% offered a salary of more than £26,800 £32,500 £30,200
10% offered a salary of more than £67,000 £70,000 £62,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
681 635 364
As % of all permanent IT jobs located in Dorset 76.52% 84.22% 75.05%
Number of salaries quoted 530 514 282
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £60,000 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Dorset

Service Delivery
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Dorset region.

Service Delivery Salary Trend in Dorset

Service Delivery
Salary Histogram in Dorset

This chart provides a salary histogram for IT jobs citing Service Delivery across the Dorset region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in Dorset

Service Delivery
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Dorset region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth -13 11 £30,000 -7.69% 1
Poole -4 2 £47,500 -13.63%
Wimborne -5 1 - -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Dorset

For the 6 months to 22 August 2014, IT jobs across the Dorset region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (46.67%) Finance
2 12 (40.00%) SLA
2 12 (40.00%) Microsoft
3 11 (36.67%) ITIL
4 10 (33.33%) Root Cause Analysis
5 9 (30.00%) Change Control
6 8 (26.67%) Oracle
6 8 (26.67%) Active Directory
6 8 (26.67%) Continuous Improvement
7 7 (23.33%) Java
7 7 (23.33%) SQL
8 6 (20.00%) SQL Server
8 6 (20.00%) MS Excel
8 6 (20.00%) VMware
8 6 (20.00%) SAN
8 6 (20.00%) VMware Infrastructure
9 5 (16.67%) LAN
9 5 (16.67%) WAN
9 5 (16.67%) MS Exchange
9 5 (16.67%) MS Office
9 5 (16.67%) PL/SQL
10 4 (13.33%) Windows
10 4 (13.33%) MCSE
10 4 (13.33%) MCSA
10 4 (13.33%) Oracle9i Database
10 4 (13.33%) VB
10 4 (13.33%) SharePoint
10 4 (13.33%) Microsoft Certification
10 4 (13.33%) Dynamics AX
10 4 (13.33%) MCITP

Service Delivery
Top Related IT Skills in Dorset by Category

For the 6 months to 22 August 2014, IT jobs across the Dorset region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) MS Exchange
2 4 (13.33%) SharePoint
3 3 (10.00%) Blackberry Enterprise Server
4 1 (3.33%) Lync
4 1 (3.33%) Exchange Server 2010
Applications
1 6 (20.00%) MS Excel
2 5 (16.67%) MS Office
3 3 (10.00%) MS PowerPoint
Business Applications
1 4 (13.33%) Dynamics AX
2 3 (10.00%) Visualfiles
3 1 (3.33%) Dynamics CRM
Communications & Networking
1 6 (20.00%) SAN
2 5 (16.67%) LAN
2 5 (16.67%) WAN
3 2 (6.67%) DNS
3 2 (6.67%) DHCP
4 1 (3.33%) IP Telephony
4 1 (3.33%) TCP/IP
Database & Business Intelligence
1 6 (20.00%) SQL Server
2 4 (13.33%) Oracle9i Database
2 4 (13.33%) Oracle Database
3 2 (6.67%) Oracle Database 10g
3 2 (6.67%) Oracle OWB
3 2 (6.67%) SQLPlus
3 2 (6.67%) Oracle Database 11g
3 2 (6.67%) SQL Server Integration Services
3 2 (6.67%) SQL Server 2005
3 2 (6.67%) Oracle Exadata
3 2 (6.67%) SQL Server 2008
Development Applications
1 2 (6.67%) Toad
General
1 14 (46.67%) Finance
2 3 (10.00%) Manufacturing
3 2 (6.67%) Aerospace
3 2 (6.67%) Telecoms
Job Titles
1 10 (33.33%) Analyst
2 9 (30.00%) Applications Support
3 7 (23.33%) Team Leader
4 6 (20.00%) Support Analyst
5 5 (16.67%) Support Manager
5 5 (16.67%) Service Manager
5 5 (16.67%) Applications Support Analyst
6 4 (13.33%) Applications Support Manager
6 4 (13.33%) Applications Manager
6 4 (13.33%) IT Support
7 3 (10.00%) Support Team Leader
7 3 (10.00%) Service Desk Team Leader
7 3 (10.00%) Business Analyst
8 2 (6.67%) Facilities Manager
8 2 (6.67%) Service Desk Manager
8 2 (6.67%) Database Manager
8 2 (6.67%) IT Services Manager
9 1 (3.33%) Senior Technician
9 1 (3.33%) Business Design Analyst
9 1 (3.33%) Service Desk Supervisor
Libraries, Frameworks & Software Standards
1 3 (10.00%) J2EE
1 3 (10.00%) CSS
1 3 (10.00%) XML
2 1 (3.33%) Middleware
Miscellaneous
1 2 (6.67%) NHS
1 2 (6.67%) Statistics
2 1 (3.33%) Blackberry
2 1 (3.33%) Management Information System
Operating Systems
1 4 (13.33%) Windows
1 4 (13.33%) Windows Server 2008
2 3 (10.00%) Linux
3 2 (6.67%) UNIX
3 2 (6.67%) Windows Server 2003
3 2 (6.67%) Windows 7
3 2 (6.67%) Windows Server 2012
4 1 (3.33%) Windows 8
4 1 (3.33%) Windows XP
Processes & Methodologies
1 11 (36.67%) ITIL
2 10 (33.33%) Root Cause Analysis
3 9 (30.00%) Change Control
4 8 (26.67%) Continuous Improvement
5 4 (13.33%) Performance Management
6 3 (10.00%) Time Management
6 3 (10.00%) Project Management
6 3 (10.00%) PLM
6 3 (10.00%) PDM
6 3 (10.00%) Quality Management
6 3 (10.00%) Change Management
6 3 (10.00%) ERP
6 3 (10.00%) UML
7 2 (6.67%) ETL
7 2 (6.67%) CRM
7 2 (6.67%) CAD
7 2 (6.67%) Six Sigma
7 2 (6.67%) Test Management
7 2 (6.67%) Data Analysis
7 2 (6.67%) Incident Management
Programming Languages
1 7 (23.33%) Java
1 7 (23.33%) SQL
2 5 (16.67%) PL/SQL
3 4 (13.33%) VB
4 3 (10.00%) JavaScript
5 1 (3.33%) PowerShell
Qualifications
1 4 (13.33%) MCSE
1 4 (13.33%) MCSA
1 4 (13.33%) Microsoft Certification
1 4 (13.33%) MCITP
2 2 (6.67%) ITIL Certification
3 1 (3.33%) Security Cleared
3 1 (3.33%) A+ Certification
3 1 (3.33%) Network+ Certification
3 1 (3.33%) MCP
Quality Assurance & Compliance
1 12 (40.00%) SLA
System Software
1 8 (26.67%) Active Directory
2 6 (20.00%) VMware Infrastructure
3 3 (10.00%) BlackBerry Internet Service
Vendors
1 12 (40.00%) Microsoft
2 8 (26.67%) Oracle
3 6 (20.00%) VMware
4 3 (10.00%) HP
5 2 (6.67%) LANDesk
6 1 (3.33%) Sophos
6 1 (3.33%) Citrix
Bournemouth, Dorset
Interact Consulting
Salary: 35-45k
Posted: 2 days ago
Christchurch, Dorset
Evolution Recruitment Solutions
Salary: Competitive
Posted: 3 days ago