The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 71 94 82
Rank change year-on-year
+23 -12
Permanent jobs requiring a Support Engineer 44 20 30
As % of all permanent IT jobs located in Bristol 2.43% 1.26% 1.90%
As % of the Job Titles category 2.55% 1.34% 1.99%
Number of salaries quoted 41 20 21
Average salary £27,500 £30,000 £32,500
Average salary % change year-on-year
-8.33% -7.69%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £40,000 £50,000 £37,500
UK excluding London average salary £29,500 £30,000 £30,000
% change year-on-year
-1.66% -
Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1726 1488 1510
As % of all permanent IT jobs located in Bristol 95.36% 93.53% 95.51%
Number of salaries quoted 1373 1320 1303
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,000 £24,000 £26,000
10% offered a salary of more than £58,403 £52,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Bristol

Support Engineer
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Bristol region.

Support Engineer Salary Trend in Bristol

Support Engineer
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Support Engineer across the Bristol region over the 3 months to 22 August 2014.

Support Engineer Salary Histogram in Bristol

Support Engineer
Top 30 Related IT Skills in Bristol

For the 6 months to 22 August 2014, IT jobs across the Bristol region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 46 (45.10%) Windows
2 37 (36.27%) SQL
3 31 (30.39%) Microsoft
4 30 (29.41%) Degree
5 29 (28.43%) Linux
6 28 (27.45%) Cisco
6 28 (27.45%) Active Directory
7 25 (24.51%) VMware
7 25 (24.51%) SQL Server
8 21 (20.59%) Firewall
9 18 (17.65%) Cisco Certification
9 18 (17.65%) CCNA
9 18 (17.65%) MS Excel
9 18 (17.65%) Windows Server 2008
10 17 (16.67%) MS Exchange
10 17 (16.67%) SLA
11 16 (15.69%) XML
11 16 (15.69%) VMware Infrastructure
12 14 (13.73%) Windows Server 2003
12 14 (13.73%) Java
13 13 (12.75%) Citrix
14 12 (11.76%) Web Services
14 12 (11.76%) LAN
15 11 (10.78%) ITIL
16 10 (9.80%) Security Cleared
16 10 (9.80%) Microsoft Certification
16 10 (9.80%) Oracle
16 10 (9.80%) UNIX
16 10 (9.80%) MCSE
16 10 (9.80%) .NET

Support Engineer
Top Related IT Skills in Bristol by Category

For the 6 months to 22 August 2014, IT jobs across the Bristol region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (16.67%) MS Exchange
2 6 (5.88%) Exchange Server 2010
2 6 (5.88%) Apache
3 5 (4.90%) BizTalk Server
3 5 (4.90%) SharePoint
4 2 (1.96%) Exchange Server 2007
4 2 (1.96%) Exchange Server 2000
4 2 (1.96%) Exchange Server 2003
4 2 (1.96%) GroupWise
5 1 (0.98%) CMS
5 1 (0.98%) Blackberry Enterprise Server
5 1 (0.98%) Umbraco
5 1 (0.98%) Sitecore CMS
5 1 (0.98%) Lync
5 1 (0.98%) SharePoint 2013
5 1 (0.98%) Exchange Server 2013
Applications
1 18 (17.65%) MS Excel
2 9 (8.82%) MS Office
3 1 (0.98%) MS Visio
Business Applications
1 8 (7.84%) Oracle EBS
Cloud Services
1 1 (0.98%) Office 365
Communications & Networking
1 21 (20.59%) Firewall
2 12 (11.76%) LAN
3 10 (9.80%) WAN
3 10 (9.80%) TCP/IP
4 9 (8.82%) DHCP
5 8 (7.84%) DNS
6 7 (6.86%) Internet
6 7 (6.86%) HTTP
7 6 (5.88%) Asterisk PBX
7 6 (5.88%) NetScaler
7 6 (5.88%) Cisco ASA
7 6 (5.88%) SSL
8 5 (4.90%) SAN
8 5 (4.90%) IPv4
8 5 (4.90%) PBX
9 4 (3.92%) Softphone
9 4 (3.92%) VoIP
10 3 (2.94%) VPN
10 3 (2.94%) Ethernet
10 3 (2.94%) SMTP
Database & Business Intelligence
1 25 (24.51%) SQL Server
2 8 (7.84%) MySQL
2 8 (7.84%) Oracle Reports
3 7 (6.86%) Big Data
4 6 (5.88%) SQL Server 2005
4 6 (5.88%) SQL Server 2008
5 5 (4.90%) SQL Server Reporting Services
6 4 (3.92%) Oracle Discoverer
General
1 5 (4.90%) Telecoms
2 4 (3.92%) Finance
3 2 (1.96%) Billing
4 1 (0.98%) Advertising
4 1 (0.98%) Banking
4 1 (0.98%) Marketing
Libraries, Frameworks & Software Standards
1 16 (15.69%) XML
2 12 (11.76%) Web Services
3 10 (9.80%) .NET
4 6 (5.88%) ASP.NET
5 5 (4.90%) .NET Framework
6 2 (1.96%) CSS
6 2 (1.96%) SOAP
6 2 (1.96%) HTML
6 2 (1.96%) LAMP
7 1 (0.98%) J2EE
7 1 (0.98%) Ajax
7 1 (0.98%) Silverlight
Miscellaneous
1 7 (6.86%) Mobile App
2 6 (5.88%) Wiki
2 6 (5.88%) IVR
3 4 (3.92%) PDA
4 2 (1.96%) Blackberry
5 1 (0.98%) Clustering
5 1 (0.98%) BBC
5 1 (0.98%) Social Media
Operating Systems
1 46 (45.10%) Windows
2 29 (28.43%) Linux
3 18 (17.65%) Windows Server 2008
4 14 (13.73%) Windows Server 2003
5 10 (9.80%) UNIX
6 7 (6.86%) Ubuntu
7 6 (5.88%) Mac OS X
8 5 (4.90%) Windows 7
8 5 (4.90%) Windows Server 2012
9 3 (2.94%) AIX
9 3 (2.94%) Solaris
10 2 (1.96%) Windows Vista
10 2 (1.96%) Windows XP
11 1 (0.98%) Windows 2000
11 1 (0.98%) Windows 2000 Server
11 1 (0.98%) Red Hat Enterprise Linux
11 1 (0.98%) Apple iOS
11 1 (0.98%) Windows 8
Processes & Methodologies
1 11 (10.78%) ITIL
2 8 (7.84%) User Acceptance Testing
2 8 (7.84%) Capacity Planning
3 7 (6.86%) E-Commerce
4 6 (5.88%) Problem Management
4 6 (5.88%) Release Management
4 6 (5.88%) Document Management
4 6 (5.88%) E-business
5 5 (4.90%) Project Management
5 5 (4.90%) Root Cause Analysis
5 5 (4.90%) Capacity Management
5 5 (4.90%) Network Design
5 5 (4.90%) Load Balancing
6 4 (3.92%) DevOps
6 4 (3.92%) CRM
7 3 (2.94%) PRINCE2
7 3 (2.94%) Agile Software Development
7 3 (2.94%) Incident Management
8 2 (1.96%) Strategic Planning
8 2 (1.96%) Network Management
Programming Languages
1 37 (36.27%) SQL
2 14 (13.73%) Java
3 9 (8.82%) JavaScript
4 8 (7.84%) Ruby
5 7 (6.86%) Python
6 2 (1.96%) Erlang
6 2 (1.96%) PowerShell
7 1 (0.98%) Shell Script
7 1 (0.98%) Perl
7 1 (0.98%) PHP
7 1 (0.98%) T-SQL
7 1 (0.98%) VB.NET
7 1 (0.98%) C
7 1 (0.98%) C#
7 1 (0.98%) Bash Shell
Qualifications
1 30 (29.41%) Degree
2 18 (17.65%) Cisco Certification
2 18 (17.65%) CCNA
3 10 (9.80%) Security Cleared
3 10 (9.80%) Microsoft Certification
3 10 (9.80%) MCSE
4 8 (7.84%) SC Cleared
5 4 (3.92%) MCSA
5 4 (3.92%) MCP
6 1 (0.98%) CCNP
6 1 (0.98%) DV Cleared
6 1 (0.98%) CCENT
6 1 (0.98%) VMware Certified Professional (VCP)
6 1 (0.98%) MCITP
Quality Assurance & Compliance
1 17 (16.67%) SLA
System Software
1 28 (27.45%) Active Directory
2 16 (15.69%) VMware Infrastructure
3 9 (8.82%) vSphere
4 4 (3.92%) Hyper-V
5 2 (1.96%) VMware ESX
6 1 (0.98%) Terminal Services
6 1 (0.98%) VMware ESXi
6 1 (0.98%) Microsoft App-V
6 1 (0.98%) Microsoft Virtual Server
6 1 (0.98%) Citrix Presentation Server
Systems Management
1 5 (4.90%) Backup Exec
2 3 (2.94%) ARCserve
3 2 (1.96%) ZABBIX
4 1 (0.98%) NetBackup
4 1 (0.98%) Norton AntiVirus
4 1 (0.98%) McAfee ePO
4 1 (0.98%) SCCM
4 1 (0.98%) Forefront Identity Manager
4 1 (0.98%) WSUS
Vendors
1 31 (30.39%) Microsoft
2 28 (27.45%) Cisco
3 25 (24.51%) VMware
4 13 (12.75%) Citrix
5 10 (9.80%) Oracle
6 8 (7.84%) Juniper
7 6 (5.88%) Zend
8 5 (4.90%) HP
9 3 (2.94%) EMC
9 3 (2.94%) IBM
9 3 (2.94%) Veeam
9 3 (2.94%) 3PAR
9 3 (2.94%) Huawei
9 3 (2.94%) WatchGuard
10 2 (1.96%) ZyXEL
10 2 (1.96%) Avaya
10 2 (1.96%) Novell
10 2 (1.96%) Red Hat
10 2 (1.96%) Apple
11 1 (0.98%) BT
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