The table below looks at the statistics for SLA skills in IT jobs advertised for the Bristol region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 65 100 64
Rank change year-on-year
+35 -36
Permanent jobs citing SLA 60 39 60
As % of all permanent IT jobs located in Bristol 3.60% 2.10% 3.34%
As % of the Quality Assurance & Compliance category 33.52% 24.22% 28.99%
Number of salaries quoted 55 34 51
Median salary £35,000 £37,250 £34,000
Median salary % change year-on-year
-6.04% +9.55%
90% offered a salary of more than £22,500 £22,650 £25,000
10% offered a salary of more than £50,000 £53,500 £62,500
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
South West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Bristol region.

Quality Assurance & Compliance Category
Bristol
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
179 161 207
As % of all permanent IT jobs located in Bristol 10.75% 8.69% 11.53%
Number of salaries quoted 146 139 179
Median salary £42,500 £44,750 £37,500
Median salary % change year-on-year
-5.02% +19.33%
90% offered a salary of more than £25,000 £25,000 £21,500
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Bristol

SLA
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Bristol region.

SLA Salary Trend in Bristol

SLA
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing SLA across the Bristol region over the 3 months to 27 August 2016.

SLA Salary Histogram in Bristol

SLA
Top 30 Related IT Skills in Bristol

For the 6 months to 27 August 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for SLA.

1 67 (69.07%) ITIL
2 34 (35.05%) SQL
3 32 (32.99%) Microsoft
4 26 (26.80%) Windows
5 25 (25.77%) Active Directory
6 24 (24.74%) Service Delivery
7 22 (22.68%) SQL Server
8 21 (21.65%) VPN
8 21 (21.65%) Firewall
9 20 (20.62%) DNS
10 19 (19.59%) Service Management
11 18 (18.56%) VMware
11 18 (18.56%) Cisco
12 17 (17.53%) TCP/IP
12 17 (17.53%) WAN
13 16 (16.49%) VMware Infrastructure
14 15 (15.46%) Cisco ASA
14 15 (15.46%) Data Centre
14 15 (15.46%) .NET
15 14 (14.43%) Finance
15 14 (14.43%) SQL Server Reporting Services
15 14 (14.43%) Degree
16 13 (13.40%) SC Cleared
16 13 (13.40%) Security Cleared
16 13 (13.40%) Linux
16 13 (13.40%) VoIP
17 12 (12.37%) LAN
17 12 (12.37%) Microsoft Certification
17 12 (12.37%) ASP.NET
17 12 (12.37%) MPLS

SLA
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.28%) IIS
2 7 (7.22%) MS Exchange
3 4 (4.12%) BizTalk Server
4 3 (3.09%) Blackberry Enterprise Server
4 3 (3.09%) Tomcat
5 2 (2.06%) SharePoint
Applications
1 10 (10.31%) MS Office
2 8 (8.25%) MS Excel
3 7 (7.22%) MS PowerPoint
3 7 (7.22%) MS Visio
Cloud Services
1 3 (3.09%) Office 365
2 1 (1.03%) Amazon AWS
2 1 (1.03%) Microsoft Azure
Communications & Networking
1 21 (21.65%) Firewall
1 21 (21.65%) VPN
2 20 (20.62%) DNS
3 17 (17.53%) TCP/IP
3 17 (17.53%) WAN
4 15 (15.46%) Cisco ASA
5 13 (13.40%) VoIP
6 12 (12.37%) LAN
6 12 (12.37%) MPLS
7 11 (11.34%) SMTP
8 10 (10.31%) Broadband
9 9 (9.28%) NetScreen
10 8 (8.25%) DHCP
11 7 (7.22%) Cisco IOS
12 6 (6.19%) SNMP
13 5 (5.15%) SAN
14 3 (3.09%) Spanning Tree
14 3 (3.09%) VLAN
15 2 (2.06%) OSPF
15 2 (2.06%) Wi-Fi
Database & Business Intelligence
1 22 (22.68%) SQL Server
2 14 (14.43%) SQL Server Reporting Services
3 4 (4.12%) MS Access
4 3 (3.09%) ActiveReports
4 3 (3.09%) SQL Server Integration Services
5 1 (1.03%) Crystal Reports
5 1 (1.03%) QlikView
General
1 14 (14.43%) Finance
2 6 (6.19%) Telecoms
3 2 (2.06%) Billing
3 2 (2.06%) Legal
3 2 (2.06%) Retail
4 1 (1.03%) Law
Job Titles
1 30 (30.93%) Applications Support
2 23 (23.71%) Analyst
3 16 (16.49%) Service Manager
3 16 (16.49%) Support Analyst
4 14 (14.43%) 2nd Line Support
4 14 (14.43%) Applications Support Analyst
5 13 (13.40%) Network Engineer
6 12 (12.37%) Senior Analyst
7 11 (11.34%) Application Support Team Leader
7 11 (11.34%) Senior Applications Support
7 11 (11.34%) Senior Applications Support Analyst
7 11 (11.34%) Senior Support Analyst
7 11 (11.34%) Support Team Leader
7 11 (11.34%) Team Leader
8 9 (9.28%) Support Engineer
9 7 (7.22%) SQL Analyst
10 6 (6.19%) Delivery Manager
10 6 (6.19%) Services Delivery Manager
10 6 (6.19%) SQL Support Analyst
11 5 (5.15%) Network Manager
Libraries, Frameworks & Software Standards
1 15 (15.46%) .NET
2 12 (12.37%) ASP.NET
3 11 (11.34%) .NET Framework
3 11 (11.34%) Web Services
4 4 (4.12%) Classic ASP
5 2 (2.06%) WebCenter
6 1 (1.03%) XMPP
Miscellaneous
1 15 (15.46%) Data Centre
2 12 (12.37%) Driving Licence
3 9 (9.28%) Management Information System
4 8 (8.25%) Statistics
4 8 (8.25%) Virtual Team
5 4 (4.12%) Analytical Skills
5 4 (4.12%) Computer Science
6 3 (3.09%) Performance Metrics
7 2 (2.06%) Blackberry
7 2 (2.06%) User Experience
8 1 (1.03%) Clustering
8 1 (1.03%) Data Protection Act
8 1 (1.03%) Enterprise Software
8 1 (1.03%) Fat Client
8 1 (1.03%) Informatics
8 1 (1.03%) NHS
8 1 (1.03%) PMI
8 1 (1.03%) Replication
8 1 (1.03%) Thin Client
8 1 (1.03%) Wiki
Operating Systems
1 26 (26.80%) Windows
2 13 (13.40%) Linux
3 9 (9.28%) Windows Server
4 3 (3.09%) Windows 7
4 3 (3.09%) Windows Server 2008
5 2 (2.06%) Apple iOS
5 2 (2.06%) Windows Server 2012
6 1 (1.03%) Unix
6 1 (1.03%) Windows 8
6 1 (1.03%) Windows Server 2003
6 1 (1.03%) Windows XP
Processes & Methodologies
1 67 (69.07%) ITIL
2 24 (24.74%) Service Delivery
3 19 (19.59%) Service Management
4 11 (11.34%) Performance Management
4 11 (11.34%) PRINCE2
5 10 (10.31%) Incident Management
6 9 (9.28%) Change Management
6 9 (9.28%) Mentoring
6 9 (9.28%) Problem Management
7 8 (8.25%) Critical Success Factor
7 8 (8.25%) Escalation Management
7 8 (8.25%) ITSM
7 8 (8.25%) Stakeholder Management
8 7 (7.22%) ITIL V3
8 7 (7.22%) Process Improvement
8 7 (7.22%) Project Management
9 6 (6.19%) Network Load Balancing
10 5 (5.15%) Service Design
11 4 (4.12%) Line Management
11 4 (4.12%) Virtual Team Management
Programming Languages
1 34 (35.05%) SQL
2 11 (11.34%) T-SQL
3 7 (7.22%) Java
4 4 (4.12%) PHP
4 4 (4.12%) PowerShell
4 4 (4.12%) VB
4 4 (4.12%) VBA
5 3 (3.09%) VBScript
6 1 (1.03%) C#
6 1 (1.03%) C++
6 1 (1.03%) Perl
6 1 (1.03%) PL/SQL
6 1 (1.03%) Python
Qualifications
1 14 (14.43%) Degree
2 13 (13.40%) SC Cleared
2 13 (13.40%) Security Cleared
3 12 (12.37%) Microsoft Certification
4 5 (5.15%) Cisco Certification
4 5 (5.15%) ITIL Certification
5 4 (4.12%) CCDP
5 4 (4.12%) CCNP
5 4 (4.12%) CCSP
5 4 (4.12%) ISEB
6 1 (1.03%) A+ Certification
6 1 (1.03%) CCNA
6 1 (1.03%) ITIL Foundation Certificate
6 1 (1.03%) MCITP
6 1 (1.03%) MCSE
6 1 (1.03%) PMI Certification
6 1 (1.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (6.19%) QA
2 2 (2.06%) ISO/IEC 27001
3 1 (1.03%) ISO 9001
System Software
1 25 (25.77%) Active Directory
2 16 (16.49%) VMware Infrastructure
3 4 (4.12%) Terminal Server
4 3 (3.09%) Virtual Desktop
5 1 (1.03%) Firmware
5 1 (1.03%) Hyper-V
5 1 (1.03%) ISA Server
5 1 (1.03%) vSphere
5 1 (1.03%) XenApp
Systems Management
1 2 (2.06%) Systems Management Server (SMS)
2 1 (1.03%) AirWatch
2 1 (1.03%) Backup Exec
2 1 (1.03%) MOM
2 1 (1.03%) SCCM
2 1 (1.03%) SCOM
2 1 (1.03%) WSUS
Vendors
1 32 (32.99%) Microsoft
2 18 (18.56%) Cisco
2 18 (18.56%) VMware
3 12 (12.37%) Remedy
4 9 (9.28%) CheckPoint
5 6 (6.19%) Citrix
6 5 (5.15%) HP
6 5 (5.15%) Oracle
7 4 (4.12%) Cadence
8 3 (3.09%) Civica
8 3 (3.09%) Dell
9 2 (2.06%) Apple
9 2 (2.06%) Avaya
9 2 (2.06%) NetApp
9 2 (2.06%) Nimble Storage
9 2 (2.06%) SolarWinds
10 1 (1.03%) BMC
10 1 (1.03%) Intel Security
10 1 (1.03%) Juniper
10 1 (1.03%) Veritas
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