The table below looks at the statistics for CRM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 44 95 100
Rank change year-on-year
+51 +5
Permanent jobs citing CRM 73 16 15
As % of all permanent IT jobs located in Cambridge 4.50% 1.10% 0.88%
As % of the Processes & Methodologies category 5.51% 1.32% 1.22%
Number of salaries quoted 59 16 12
Average salary £37,500 £58,750 £48,750
Average salary % change year-on-year
-36.17% +20.51%
90% offered a salary of more than £23,733 £39,750 £37,000
10% offered a salary of more than £50,000 £72,500 £52,500
UK excluding London average salary £43,000 £45,000 £42,000
% change year-on-year
-4.44% +7.14%
CRM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1326 1208 1228
As % of all permanent IT jobs located in Cambridge 81.65% 82.68% 72.24%
Number of salaries quoted 1027 1001 1025
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £57,500 £55,000 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Cambridge

CRM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Cambridge region.

CRM Salary Trend in Cambridge

CRM
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing CRM across the Cambridge region over the 3 months to 23 January 2015.

CRM Salary Histogram in Cambridge

CRM
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 January 2015, IT jobs across the Cambridge region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 30 (23.81%) Dynamics CRM
2 29 (23.02%) Salesforce.com
3 27 (21.43%) SQL
4 22 (17.46%) C#
4 22 (17.46%) Microsoft
5 20 (15.87%) Business Analysis
6 19 (15.08%) Marketing
7 18 (14.29%) JavaScript
8 17 (13.49%) SAP
9 16 (12.70%) .NET
10 14 (11.11%) Force.com
10 14 (11.11%) Analytical Skills
11 13 (10.32%) Data Structures
11 13 (10.32%) Degree
11 13 (10.32%) Project Management
11 13 (10.32%) SQL Server
12 12 (9.52%) ITIL
12 12 (9.52%) Stakeholder Management
13 11 (8.73%) CSS
13 11 (8.73%) HTML
13 11 (8.73%) Oracle
14 10 (7.94%) SharePoint
14 10 (7.94%) SLA
14 10 (7.94%) Publishing
14 10 (7.94%) SAP CRM
15 9 (7.14%) Agile Software Development
15 9 (7.14%) Business Intelligence
15 9 (7.14%) Windows
15 9 (7.14%) MS Excel
16 8 (6.35%) Microsoft Certification

CRM
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 January 2015, IT jobs across the Cambridge region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.94%) SharePoint
2 6 (4.76%) MS Exchange
2 6 (4.76%) CMS
3 4 (3.17%) NetWeaver
3 4 (3.17%) BizTalk Server
4 2 (1.59%) IIS
4 2 (1.59%) JBoss
4 2 (1.59%) Apache
4 2 (1.59%) Tomcat
4 2 (1.59%) Oracle Workflow
4 2 (1.59%) SAP Portal
5 1 (0.79%) OpenStack
5 1 (0.79%) SharePoint 2013
5 1 (0.79%) WebSphere
5 1 (0.79%) WebLogic
Applications
1 9 (7.14%) MS Excel
2 6 (4.76%) MS Office
3 1 (0.79%) MS Project
3 1 (0.79%) MS Visio
3 1 (0.79%) MS PowerPoint
Business Applications
1 30 (23.81%) Dynamics CRM
2 10 (7.94%) SAP CRM
3 6 (4.76%) Oracle CRM
4 3 (2.38%) Dynamics AX
5 1 (0.79%) SAP SD
5 1 (0.79%) Dynamics NAV
Cloud Services
1 14 (11.11%) Force.com
2 8 (6.35%) SaaS
3 2 (1.59%) Cloud Computing
4 1 (0.79%) Rackspace Cloud
4 1 (0.79%) Google Cloud Platform
4 1 (0.79%) Amazon EC2
Communications & Networking
1 6 (4.76%) Internet
2 3 (2.38%) SAN
3 2 (1.59%) Reverse Proxy
3 2 (1.59%) LAN
3 2 (1.59%) WAN
4 1 (0.79%) TCP/IP
4 1 (0.79%) VPN
4 1 (0.79%) IPv4
4 1 (0.79%) Firewall
4 1 (0.79%) Wireless
4 1 (0.79%) Intrusion Detection
4 1 (0.79%) VLAN
4 1 (0.79%) WLAN
Database & Business Intelligence
1 13 (10.32%) SQL Server
2 5 (3.97%) Big Data
3 4 (3.17%) BusinessObjects
3 4 (3.17%) SAP BW
4 2 (1.59%) MySQL
4 2 (1.59%) SAP HANA
5 1 (0.79%) Crystal Reports
5 1 (0.79%) RDBMS
5 1 (0.79%) PostgreSQL
5 1 (0.79%) SQL Server Reporting Services
5 1 (0.79%) Relational Database
Development Applications
1 8 (6.35%) JIRA
2 7 (5.56%) TeamCity
2 7 (5.56%) Git (software)
2 7 (5.56%) Team Foundation Server
3 5 (3.97%) Visual Studio
3 5 (3.97%) SQL Server Management Studio (SSMS)
4 2 (1.59%) CruiseControl
4 2 (1.59%) Jenkins
5 1 (0.79%) Subversion
General
1 19 (15.08%) Marketing
2 10 (7.94%) Publishing
3 7 (5.56%) Advertising
3 7 (5.56%) Electronics
4 5 (3.97%) Finance
5 3 (2.38%) Automotive
5 3 (2.38%) Manufacturing
5 3 (2.38%) Military
6 2 (1.59%) Banking
7 1 (0.79%) Retail
7 1 (0.79%) Investment Banking
7 1 (0.79%) Games
7 1 (0.79%) Law
7 1 (0.79%) Telecoms
Job Titles
1 27 (21.43%) Developer
2 24 (19.05%) Analyst
3 19 (15.08%) Business Analyst
4 15 (11.90%) Consultant
5 13 (10.32%) CRM Consultant
6 12 (9.52%) CRM Developer
7 9 (7.14%) Salesforce.com Business Analyst
7 9 (7.14%) Dynamics CRM Developer
7 9 (7.14%) Administrator
8 8 (6.35%) SAP CRM Consultant
8 8 (6.35%) Solutions Architect
8 8 (6.35%) Architect
8 8 (6.35%) Project Manager
8 8 (6.35%) SAP Consultant
9 7 (5.56%) SAP Functional Consultant
9 7 (5.56%) SAP CRM Functional Consultant
9 7 (5.56%) Functional Consultant
10 5 (3.97%) C# Developer
10 5 (3.97%) Applications Support
10 5 (3.97%) Agile Project Manager
Libraries, Frameworks & Software Standards
1 16 (12.70%) .NET
2 11 (8.73%) HTML
2 11 (8.73%) CSS
3 8 (6.35%) Visualforce
4 7 (5.56%) ASP.NET
5 6 (4.76%) JSP
5 6 (4.76%) ASP.NET MVC
6 4 (3.17%) WPF
7 3 (2.38%) HTML5
8 2 (1.59%) CSS3
8 2 (1.59%) FastCGI
8 2 (1.59%) Web Dynpro
8 2 (1.59%) SAP Basis
9 1 (0.79%) JSON
9 1 (0.79%) WCF
9 1 (0.79%) LAMP
9 1 (0.79%) jQuery
9 1 (0.79%) Boost C++ Libraries
9 1 (0.79%) STL
9 1 (0.79%) Web Services
Miscellaneous
1 14 (11.11%) Analytical Skills
2 13 (10.32%) Data Structures
3 6 (4.76%) User Experience
3 6 (4.76%) E-Learning
4 5 (3.97%) Computer Science
5 4 (3.17%) Mathematics
5 4 (3.17%) Algorithms
5 4 (3.17%) Internet of Things
6 3 (2.38%) Statistics
7 2 (1.59%) BBC
7 2 (1.59%) Social Media
8 1 (0.79%) Hedge funds
8 1 (0.79%) 3D Printing
8 1 (0.79%) Client/Server
8 1 (0.79%) Foreign Exchange (FX)
8 1 (0.79%) Management Information System
8 1 (0.79%) Physics
8 1 (0.79%) Open Source
Operating Systems
1 9 (7.14%) Windows
2 5 (3.97%) Linux
2 5 (3.97%) UNIX
3 2 (1.59%) Windows Server 2012
3 2 (1.59%) Red Hat Enterprise Linux
3 2 (1.59%) Oracle Linux
4 1 (0.79%) Windows 8
4 1 (0.79%) Windows 7
4 1 (0.79%) Mac OS X
4 1 (0.79%) Debian
4 1 (0.79%) Ubuntu
4 1 (0.79%) Windows Server 2008
4 1 (0.79%) CentOS
Processes & Methodologies
1 20 (15.87%) Business Analysis
2 13 (10.32%) Project Management
3 12 (9.52%) ITIL
3 12 (9.52%) Stakeholder Management
4 9 (7.14%) Agile Software Development
4 9 (7.14%) Business Intelligence
5 8 (6.35%) ERP
5 8 (6.35%) Project Planning
6 7 (5.56%) Release Management
6 7 (5.56%) Continuous Improvement
6 7 (5.56%) Change Control
6 7 (5.56%) Line Management
7 6 (4.76%) Software Architecture
7 6 (4.76%) Kanban
7 6 (4.76%) TDD
7 6 (4.76%) MVC
8 5 (3.97%) Risk Management
8 5 (3.97%) Change Management
8 5 (3.97%) Scrum
8 5 (3.97%) Web Design
Programming Languages
1 27 (21.43%) SQL
2 22 (17.46%) C#
3 18 (14.29%) JavaScript
4 8 (6.35%) Apex Code
5 6 (4.76%) Python
5 6 (4.76%) C++
6 5 (3.97%) Java
7 4 (3.17%) ABAP
7 4 (3.17%) Perl
7 4 (3.17%) PHP
8 3 (2.38%) SOQL
9 2 (1.59%) C
9 2 (1.59%) Bash Shell
10 1 (0.79%) PL/SQL
Qualifications
1 13 (10.32%) Degree
2 8 (6.35%) Microsoft Certification
3 4 (3.17%) ITIL Foundation Certificate
4 3 (2.38%) MCTS
4 3 (2.38%) MCITP
5 2 (1.59%) PRINCE2 Certification
6 1 (0.79%) PMP
6 1 (0.79%) PMI Certification
6 1 (0.79%) MCSE
6 1 (0.79%) MCSA
Quality Assurance & Compliance
1 10 (7.94%) SLA
2 3 (2.38%) QA
System Software
1 7 (5.56%) Active Directory
2 2 (1.59%) Hyper-V
2 2 (1.59%) VMware ESXi
3 1 (0.79%) XenServer
3 1 (0.79%) vSphere
3 1 (0.79%) VMware ESX
3 1 (0.79%) VMware Infrastructure
Vendors
1 29 (23.02%) Salesforce.com
2 22 (17.46%) Microsoft
3 17 (13.49%) SAP
4 11 (8.73%) Oracle
5 5 (3.97%) Epiphany
5 5 (3.97%) Cadence
5 5 (3.97%) Red Gate
5 5 (3.97%) Marketo
5 5 (3.97%) HubSpot
6 4 (3.17%) VMware
6 4 (3.17%) Business Objects
7 3 (2.38%) Citrix
7 3 (2.38%) Red Hat
8 2 (1.59%) Ariba
9 1 (0.79%) NetApp
9 1 (0.79%) IBM
9 1 (0.79%) Remedy
9 1 (0.79%) Capita
9 1 (0.79%) Google
9 1 (0.79%) Rackspace
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