The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 49 51 57
Rank change year-on-year
+2 +6
Contract jobs requiring a Service Desk Analyst 18 6 13
As % of all contract IT jobs located in Cambridgeshire 2.50% 1.00% 1.64%
As % of the Job Titles category 2.65% 1.11% 1.72%
Number of daily rates quoted 1 1 0
Average daily rate £160 £90 -
Average daily rate % change year-on-year
+77.77% -
UK excluding London average daily rate £110 £103 £120
% change year-on-year
+7.31% -14.58%
Number of hourly rates quoted 16 3 10
Average hourly rate £12.00 £11.00 £12.00
Average hourly rate % change year-on-year
+9.09% -8.33%
UK excluding London average hourly rate £13.58 £12.00 £13.00
% change year-on-year
+13.18% -7.69%
Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
679 541 755
As % of all contract IT jobs located in Cambridgeshire 94.17% 90.17% 95.21%
Number of daily rates quoted 328 246 369
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £230 £200 £225
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 77 76 95
Average hourly rate £23.00 £20.00 £33.75
Average hourly rate % change year-on-year
+15.00% -40.74%
90% offered a hourly rate of more than £11.50 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £43.50 £47.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Service Desk Analyst
East of England

Service Desk Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cambridgeshire

Service Desk Analyst
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Daily Rate Trend in Cambridgeshire

Service Desk Analyst
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Hourly Rate Trend in Cambridgeshire

Service Desk Analyst
Hourly Rate Histogram in Cambridgeshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Cambridgeshire region over the 3 months to 18 April 2014.

Service Desk Analyst Hourly Rate Histogram in Cambridgeshire

Service Desk Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Peterborough -13 13 £160 +77.77%
Cambridge +4 4 - -
Service Desk Analyst
East of England

Service Desk Analyst
Top 26 Related IT Skills in Cambridgeshire

For the 6 months to 18 April 2014, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 23 (100.00%) Windows
2 15 (65.22%) ITIL
3 14 (60.87%) Microsoft
4 12 (52.17%) MS Office
5 8 (34.78%) Cisco
5 8 (34.78%) IBM Notes
5 8 (34.78%) Windows XP
5 8 (34.78%) Adobe
5 8 (34.78%) Symantec
5 8 (34.78%) McAfee
5 8 (34.78%) Citrix
5 8 (34.78%) Lotus
6 7 (30.43%) Mac OS X
6 7 (30.43%) MCP
6 7 (30.43%) HP
6 7 (30.43%) Incident Management
6 7 (30.43%) Service Delivery
7 5 (21.74%) Active Directory
8 4 (17.39%) ADSL
8 4 (17.39%) WAN
9 2 (8.70%) Windows 7
10 1 (4.35%) Degree
10 1 (4.35%) Service Management
10 1 (4.35%) Migration
10 1 (4.35%) ISO 9001
10 1 (4.35%) Intranet

Service Desk Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (34.78%) IBM Notes
Applications
1 12 (52.17%) MS Office
Communications & Networking
1 4 (17.39%) ADSL
1 4 (17.39%) WAN
2 1 (4.35%) Intranet
Operating Systems
1 23 (100.00%) Windows
2 8 (34.78%) Windows XP
3 7 (30.43%) Mac OS X
4 2 (8.70%) Windows 7
Processes & Methodologies
1 15 (65.22%) ITIL
2 7 (30.43%) Incident Management
2 7 (30.43%) Service Delivery
3 1 (4.35%) Service Management
3 1 (4.35%) Migration
Qualifications
1 7 (30.43%) MCP
2 1 (4.35%) Degree
Quality Assurance & Compliance
1 1 (4.35%) ISO 9001
System Software
1 5 (21.74%) Active Directory
Vendors
1 14 (60.87%) Microsoft
2 8 (34.78%) Cisco
2 8 (34.78%) Adobe
2 8 (34.78%) Symantec
2 8 (34.78%) McAfee
2 8 (34.78%) Citrix
2 8 (34.78%) Lotus
3 7 (30.43%) HP