The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 42 48 50
Rank change year-on-year
+6 +2
Contract jobs requiring a Service Desk Analyst 17 11 12
As % of all contract IT jobs located in Cambridgeshire 2.50% 1.99% 1.75%
As % of the Job Titles category 2.60% 2.14% 1.94%
Number of daily rates quoted 0 1 1
Average daily rate
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of your Daily Rate
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- £110 £138
Average daily rate % change year-on-year
- -20.00%
UK excluding London average daily rate £125 £100 £110
% change year-on-year
+25.00% -9.09%
Number of hourly rates quoted 11 10 8
Average hourly rate £12.00 £12.00 £12.00
UK excluding London average hourly rate £12.40 £13.00 £12.00
% change year-on-year
-4.61% +8.33%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
654 514 619
As % of all contract IT jobs located in Cambridgeshire 96.18% 92.95% 90.36%
Number of daily rates quoted 343 241 295
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £525 £450 £425
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 57 57 78
Average hourly rate £15.13 £33.50 £29.00
Average hourly rate % change year-on-year
-54.85% +15.51%
90% offered a hourly rate of more than £11.74 £11.50 £10.50
10% offered a hourly rate of more than £42.50 £45.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Service Desk Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cambridgeshire

Service Desk Analyst
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Daily Rate Trend in Cambridgeshire

Service Desk Analyst
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Hourly Rate Trend in Cambridgeshire

Service Desk Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +3 9 - - 1
Cambridge 0 4 - -
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 2 March 2015, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 49 (81.67%) ITIL
2 41 (68.33%) Microsoft
3 34 (56.67%) Windows
3 34 (56.67%) Citrix
4 33 (55.00%) MS Office
5 25 (41.67%) Active Directory
6 21 (35.00%) Finance
7 19 (31.67%) Incident Management
8 18 (30.00%) Blackberry
8 18 (30.00%) Remedy
9 17 (28.33%) MS Excel
9 17 (28.33%) Windows 7
10 14 (23.33%) Symantec
10 14 (23.33%) IBM Notes
10 14 (23.33%) Adobe
10 14 (23.33%) McAfee
10 14 (23.33%) Lotus
11 13 (21.67%) Cisco
11 13 (21.67%) Service Delivery
12 11 (18.33%) MCP
13 7 (11.67%) MS Exchange
13 7 (11.67%) Service Management
13 7 (11.67%) Advertising
14 6 (10.00%) SLA
14 6 (10.00%) Windows XP
14 6 (10.00%) Mac OS X
15 5 (8.33%) ITIL Certification
15 5 (8.33%) Windows Server 2003
16 3 (5.00%) Knowledge Management
16 3 (5.00%) Remedy ITSM

Service Desk Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 2 March 2015, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (23.33%) IBM Notes
2 7 (11.67%) MS Exchange
3 3 (5.00%) Blackberry Enterprise Server
4 1 (1.67%) SharePoint
Applications
1 33 (55.00%) MS Office
2 17 (28.33%) MS Excel
3 1 (1.67%) MS PowerPoint
Business Applications
1 3 (5.00%) Remedy ITSM
Communications & Networking
1 3 (5.00%) ADSL
1 3 (5.00%) Broadband
2 2 (3.33%) ISDN
2 2 (3.33%) PBX
2 2 (3.33%) VoIP
2 2 (3.33%) Wi-Fi
General
1 21 (35.00%) Finance
2 7 (11.67%) Advertising
Miscellaneous
1 18 (30.00%) Blackberry
2 2 (3.33%) Analytical Skills
Operating Systems
1 34 (56.67%) Windows
2 17 (28.33%) Windows 7
3 6 (10.00%) Windows XP
3 6 (10.00%) Mac OS X
4 5 (8.33%) Windows Server 2003
5 2 (3.33%) Android
5 2 (3.33%) Apple iOS
5 2 (3.33%) Windows Phone
Processes & Methodologies
1 49 (81.67%) ITIL
2 19 (31.67%) Incident Management
3 13 (21.67%) Service Delivery
4 7 (11.67%) Service Management
5 3 (5.00%) Asset Management
5 3 (5.00%) Knowledge Management
6 2 (3.33%) Change Management
Qualifications
1 11 (18.33%) MCP
2 5 (8.33%) ITIL Certification
3 3 (5.00%) Microsoft Certification
4 2 (3.33%) VCP4
5 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (10.00%) SLA
System Software
1 25 (41.67%) Active Directory
2 2 (3.33%) VMware Infrastructure
2 2 (3.33%) Hyper-V
Vendors
1 41 (68.33%) Microsoft
2 34 (56.67%) Citrix
3 18 (30.00%) Remedy
4 14 (23.33%) McAfee
4 14 (23.33%) Lotus
4 14 (23.33%) Symantec
4 14 (23.33%) Adobe
5 13 (21.67%) Cisco
6 3 (5.00%) BMC
7 2 (3.33%) Avaya
7 2 (3.33%) HP
7 2 (3.33%) Dell
7 2 (3.33%) Apple
7 2 (3.33%) VMware
8 1 (1.67%) ServiceNow
8 1 (1.67%) Sun
Peterborough
Hays IT - Uk Posting account
Rate: £13.00 - £15.00 per hour
Posted: 4 days ago