The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Cambridgeshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 47 48 46
Rank change year-on-year
+1 -2
Contract jobs requiring a Service Desk Analyst 21 15 6
As % of all contract IT jobs located in Cambridgeshire 2.88% 2.16% 1.03%
As % of the Job Titles category 3.03% 2.30% 1.14%
Number of daily rates quoted 0 1 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £160 £93
Average daily rate % change year-on-year
- +72.97%
UK excluding London average daily rate £121 £110 £103
% change year-on-year
+9.54% +7.31%
Number of hourly rates quoted 16 13 2
Average hourly rate £12.40 £12.00 £10.50
Average hourly rate % change year-on-year
+3.33% +14.28%
90% offered a hourly rate of more than £12.00 £11.50 £10.10
10% offered a hourly rate of more than £13.75 £20.00 £10.90
UK excluding London average hourly rate £12.50 £13.67 £12.00
% change year-on-year
-8.52% +13.87%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cambridgeshire
Contract IT job ads with a match in the
Job Titles category
694 652 525
As % of all contract IT jobs located in Cambridgeshire 95.20% 93.81% 90.05%
Number of daily rates quoted 358 315 237
Average daily rate £350 £350 £330
Average daily rate % change year-on-year
- +6.06%
90% offered a daily rate of more than £225 £230 £205
10% offered a daily rate of more than £488 £500 £435
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 72 69 70
Average hourly rate £13.50 £23.00 £25.00
Average hourly rate % change year-on-year
-41.30% -8.00%
90% offered a hourly rate of more than £11.74 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £45.00 £45.00
UK excluding London average hourly rate £16.70 £17.50 £17.50
% change year-on-year
-4.57% -

Service Desk Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cambridgeshire

Service Desk Analyst
Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Daily Rate Trend in Cambridgeshire

Service Desk Analyst
Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Hourly Rate Trend in Cambridgeshire

Service Desk Analyst
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +5 13 - - 4
Cambridge +7 7 - -
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 April 2015, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 35 (81.40%) ITIL
2 29 (67.44%) Windows
3 28 (65.12%) Microsoft
4 24 (55.81%) Citrix
5 23 (53.49%) MS Office
6 17 (39.53%) Incident Management
7 14 (32.56%) Symantec
7 14 (32.56%) McAfee
7 14 (32.56%) Service Delivery
7 14 (32.56%) IBM Notes
7 14 (32.56%) Lotus
7 14 (32.56%) Adobe
7 14 (32.56%) Active Directory
8 13 (30.23%) Cisco
9 12 (27.91%) Windows 7
9 12 (27.91%) MCP
10 9 (20.93%) MS Excel
10 9 (20.93%) Finance
11 7 (16.28%) BYOD
11 7 (16.28%) Blackberry
11 7 (16.28%) Remedy
12 6 (13.95%) SLA
12 6 (13.95%) Mac OS X
13 5 (11.63%) WorldPay
14 3 (6.98%) ITIL Certification
15 2 (4.65%) Service Management
15 2 (4.65%) Change Management
15 2 (4.65%) Windows Server 2003
15 2 (4.65%) Windows XP
15 2 (4.65%) MS Exchange

Service Desk Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 April 2015, IT contractor jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (32.56%) IBM Notes
2 2 (4.65%) MS Exchange
3 1 (2.33%) Blackberry Enterprise Server
Applications
1 23 (53.49%) MS Office
2 9 (20.93%) MS Excel
3 2 (4.65%) MS PowerPoint
General
1 9 (20.93%) Finance
2 1 (2.33%) Advertising
Miscellaneous
1 7 (16.28%) Blackberry
1 7 (16.28%) BYOD
2 1 (2.33%) Analytical Skills
Operating Systems
1 29 (67.44%) Windows
2 12 (27.91%) Windows 7
3 6 (13.95%) Mac OS X
4 2 (4.65%) Windows Server 2003
4 2 (4.65%) Windows Server 2008
4 2 (4.65%) Windows XP
Processes & Methodologies
1 35 (81.40%) ITIL
2 17 (39.53%) Incident Management
3 14 (32.56%) Service Delivery
4 2 (4.65%) Change Management
4 2 (4.65%) Service Management
Qualifications
1 12 (27.91%) MCP
2 3 (6.98%) ITIL Certification
3 1 (2.33%) Degree
3 1 (2.33%) Microsoft Certification
Quality Assurance & Compliance
1 6 (13.95%) SLA
System Software
1 14 (32.56%) Active Directory
Vendors
1 28 (65.12%) Microsoft
2 24 (55.81%) Citrix
3 14 (32.56%) Lotus
3 14 (32.56%) Symantec
3 14 (32.56%) Adobe
3 14 (32.56%) McAfee
4 13 (30.23%) Cisco
5 7 (16.28%) Remedy
6 5 (11.63%) WorldPay
7 1 (2.33%) ServiceNow
7 1 (2.33%) Sun
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 4 days ago
Peterborough, Cambridgeshire
Lucid Support Services Ltd
Rate: Competitive Market Rates
Posted: 4 days ago
Peterborough, Cambridgeshire
The Bridge Ltd
Rate: Market rate
Posted: 6 days ago
Peterborough
Hays IT - Uk Posting account
Rate: £12.00 - £13.00 per annum
Posted: 7 days ago