The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cheshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 56 106 106
Rank change year-on-year
+50 0
Permanent jobs citing Incident Management 72 22 13
As % of all permanent IT jobs located in Cheshire 4.002% 1.096% 0.787%
As % of the Processes & Methodologies category 5.244% 1.424% 1.147%
Number of salaries quoted 47 19 9
Average salary £29,500 £38,750 £40,000
Average salary % change year-on-year
-23.87% -3.12%
90% offered a salary of more than £22,000 £17,950 £28,800
10% offered a salary of more than £43,500 £70,000 £46,000
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Cheshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1373 1545 1133
As % of all permanent IT jobs located in Cheshire 76.32% 76.94% 68.63%
Number of salaries quoted 1057 1355 965
Average salary £37,500 £37,500 £39,500
Average salary % change year-on-year
- -5.06%
90% offered a salary of more than £25,500 £25,000 £27,500
10% offered a salary of more than £55,000 £55,000 £61,350
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
North West

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Cheshire Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cheshire region.

Cheshire Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Cheshire region over the 3 months to 24 May 2013.

Cheshire Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Cheshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Knutsford +17 14 £36,000 -48.57%
Warrington +27 12 £29,500 -12.59%
Chester -9 6 - -
Runcorn - 6 £25,750 -
Daresbury - 4 £25,750 -
Wilmslow - 3 £26,000 -
Incident Management
North West

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cheshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 55 (47.41%) ITIL
2 44 (37.93%) Finance
3 42 (36.21%) Windows
4 33 (28.45%) MS Office
5 32 (27.59%) Banking
5 32 (27.59%) Problem Management
6 31 (26.72%) SQL
6 31 (26.72%) MS Excel
7 30 (25.86%) Change Management
8 29 (25.00%) Risk Management
8 29 (25.00%) Microsoft
9 28 (24.14%) Service Management
10 26 (22.41%) SLA
11 25 (21.55%) Citrix
11 25 (21.55%) UNIX
12 24 (20.69%) Stakeholder Management
13 23 (19.83%) Telecoms
13 23 (19.83%) Linux
13 23 (19.83%) Cisco
14 21 (18.10%) TCP/IP
14 21 (18.10%) LAN
14 21 (18.10%) WAN
15 20 (17.24%) MS Exchange
15 20 (17.24%) Oracle
15 20 (17.24%) Service Delivery
15 20 (17.24%) ITSM
16 19 (16.38%) VMware
16 19 (16.38%) Financial Institution
16 19 (16.38%) Avaya
17 16 (13.79%) Java

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cheshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 15 (12.93%) WebSphere
2 5 (4.310%) .NET
3 4 (3.448%) JDBC
3 4 (3.448%) JSP
3 4 (3.448%) Servlets
3 4 (3.448%) Struts
3 4 (3.448%) Hibernate
3 4 (3.448%) Spring
3 4 (3.448%) JSF
3 4 (3.448%) ISPF
3 4 (3.448%) Stripes Framework
3 4 (3.448%) JSTL
4 3 (2.586%) J2EE
5 2 (1.724%) Middleware
6 1 (0.862%) VXML
Application Platforms
1 20 (17.24%) MS Exchange
2 4 (3.448%) Tomcat
3 1 (0.862%) Exchange Server 2007
3 1 (0.862%) CICS
Applications
1 33 (28.45%) MS Office
2 31 (26.72%) MS Excel
3 10 (8.621%) MS Visio
4 9 (7.759%) MS PowerPoint
Business Applications
1 1 (0.862%) Oracle Applications
Communications & Networking
1 21 (18.10%) TCP/IP
1 21 (18.10%) LAN
1 21 (18.10%) WAN
2 4 (3.448%) SAN
2 4 (3.448%) Firewall
2 4 (3.448%) Internet
2 4 (3.448%) NAS
3 3 (2.586%) DNS
3 3 (2.586%) DHCP
4 2 (1.724%) BGP
4 2 (1.724%) DMZ
4 2 (1.724%) SSL
4 2 (1.724%) VPN
4 2 (1.724%) Cisco ICM
4 2 (1.724%) VLAN
4 2 (1.724%) Wireless
5 1 (0.862%) ATM
Database & Business Intelligence
1 15 (12.93%) DB2
2 10 (8.621%) SQL Server
3 4 (3.448%) Oracle 9i
3 4 (3.448%) Oracle 10g
3 4 (3.448%) NonStop SQL
Development Applications
1 4 (3.448%) VSS/SourceSafe
1 4 (3.448%) Eclipse
1 4 (3.448%) Subversion
1 4 (3.448%) NetBeans
1 4 (3.448%) ChangeMan
1 4 (3.448%) NetBeans IDE
1 4 (3.448%) TortoiseSVN
General
1 44 (37.93%) Finance
2 32 (27.59%) Banking
3 23 (19.83%) Telecoms
4 19 (16.38%) Financial Institution
5 10 (8.621%) Corporate Banking
6 6 (5.172%) Retail
6 6 (5.172%) Investment Banking
6 6 (5.172%) Private Banking
6 6 (5.172%) Retail Banking
7 3 (2.586%) Billing
Job Titles
1 25 (21.55%) Applications Support
2 23 (19.83%) Analyst
2 23 (19.83%) Support Specialist
3 20 (17.24%) Applications Specialist
3 20 (17.24%) Applications Support Specialist
4 16 (13.79%) Support Technician
5 11 (9.483%) Support Analyst
6 10 (8.621%) Team Leader
7 9 (7.759%) 2nd Line Support
8 8 (6.897%) Operations Manager
8 8 (6.897%) Service Manager
9 6 (5.172%) Incident Manager
9 6 (5.172%) Incident Analyst
9 6 (5.172%) Infrastructure Technician
10 5 (4.310%) Applications Support Analyst
11 4 (3.448%) Management Consultant
11 4 (3.448%) Consultant
12 3 (2.586%) 2nd Line Support Technician
12 3 (2.586%) Major Incident Manager
12 3 (2.586%) Technical Support
Miscellaneous
1 10 (8.621%) Management Information System
1 10 (8.621%) Mainframe
2 8 (6.897%) Online Banking
3 5 (4.310%) AS400
3 5 (4.310%) Client/Server
4 4 (3.448%) CLARiiON
4 4 (3.448%) Celerra
5 3 (2.586%) Enterprise Software
6 2 (1.724%) Firmware
7 1 (0.862%) iSeries
7 1 (0.862%) IVR
7 1 (0.862%) VSAM
Operating Systems
1 42 (36.21%) Windows
2 25 (21.55%) UNIX
3 23 (19.83%) Linux
4 8 (6.897%) VMS
4 8 (6.897%) AIX
5 7 (6.034%) Red Hat Enterprise Linux
6 4 (3.448%) OpenVMS
6 4 (3.448%) zOS
7 3 (2.586%) Windows 7
8 2 (1.724%) Windows XP
8 2 (1.724%) Windows NT
9 1 (0.862%) Windows Server 2008
Processes & Methodologies
1 55 (47.41%) ITIL
2 32 (27.59%) Problem Management
3 30 (25.86%) Change Management
4 29 (25.00%) Risk Management
5 28 (24.14%) Service Management
6 24 (20.69%) Stakeholder Management
7 20 (17.24%) Service Delivery
7 20 (17.24%) ITSM
8 14 (12.07%) Performance Management
9 6 (5.172%) Asset Management
9 6 (5.172%) Workflow
9 6 (5.172%) Investment Management
9 6 (5.172%) Wealth Management
10 3 (2.586%) Time Management
10 3 (2.586%) ITIL V3
10 3 (2.586%) Configuration Management
11 2 (1.724%) Capacity Planning
11 2 (1.724%) Root Cause Analysis
11 2 (1.724%) Release Management
11 2 (1.724%) Load Balancing
Programming Languages
1 31 (26.72%) SQL
2 16 (13.79%) Java
3 5 (4.310%) JCL
4 4 (3.448%) PL/SQL
5 2 (1.724%) T-SQL
5 2 (1.724%) COBOL
Qualifications
1 7 (6.034%) ITIL Certification
2 4 (3.448%) Cisco Certification
3 3 (2.586%) Degree
3 3 (2.586%) CCNP
4 1 (0.862%) CCVP
Quality Assurance & Compliance
1 26 (22.41%) SLA
2 1 (0.862%) QA
System Software
1 9 (7.759%) VMware Infrastructure
2 4 (3.448%) Tivoli Workload Scheduler
3 3 (2.586%) Active Directory
Systems Management
1 6 (5.172%) Tivoli
2 4 (3.448%) Tivoli Storage Manager
2 4 (3.448%) NetBackup
2 4 (3.448%) CA Endevor
3 2 (1.724%) Cisco UCCE
4 1 (0.862%) Cisco CUCM
Vendors
1 29 (25.00%) Microsoft
2 25 (21.55%) Citrix
3 23 (19.83%) Cisco
4 20 (17.24%) Oracle
5 19 (16.38%) VMware
5 19 (16.38%) Avaya
6 12 (10.34%) IBM
7 7 (6.034%) Red Hat
8 6 (5.172%) HP
9 4 (3.448%) EMC
9 4 (3.448%) Sun
9 4 (3.448%) Brocade
10 2 (1.724%) Juniper
11 1 (0.862%) CA
Warrington, Cheshire
Incident Analyst, Incident Manager, Major Incident Manager, ITIL, Software, Bespoke Software house, Telecoms, Telecoms Software, Billing Software, Application Support, SQL, UNIX... They are looking for someone from a...
Ascent People Ltd
Salary: £24000 - £26000 per annum + Bonus
Posted: 19 May 2013
Warrington, North West
Incident Analyst, Incident Manager, Major Incident Manager, ITIL, Software, Bespoke Software house, Telecoms, Telecoms Software, Billing Software, Application Support, SQL, UNIX... They are looking for someone from a...
Salary: £24000 - £26000 per annum + Bonus
Posted: 20 May 2013
Cheshire, North West
Service Operations Manager - ITIL - Incident Management, Service Level Management - This is an excellent opportunity to progress a challenging, varied and stable career working for my cutting edge Financial...
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £54000.00 per annum + Excellent Package
Posted: 18 May 2013
Cheshire
Service Operation Manager (ITIL, Delivery, Banking) A leading global bank is searching for a Service Operation Manager (ITIL, Delivery, Banking) to join the Operations Team of their Corporate...
ANSON MCCADE
Salary: Up to £55,000 per annum + Overtime/On-Call, Banking Bonus and benefits
Posted: 20 May 2013
Warrington, North West
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Salary: £26000 - £32000 per annum + bonus
Posted: 24 May 2013
Warrington, Cheshire
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Ascent People Ltd
Salary: £26000 - £32000 per annum + bonus
Posted: 24 May 2013
Wilmslow, Cheshire
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Ascent People Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 19 May 2013
Wilmslow, North West
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Salary: £24000 - £28000 per annum + Benefits
Posted: 20 May 2013
Cheshire, North West
Lead Application Support Specialist - ITIL, UNIX Scripting, Linux, SQL, Java, Incident Management, Problem Management - This is an excellent opportunity to progress a challenging, varied and stable career working...
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £47000.00 per annum + Excellent package
Posted: 3 May 2013
Cheshire, North West
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 18 May 2013