The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cheshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 72 115 125
Rank change year-on-year
+43 +10
Permanent jobs citing ITSM 24 13 4
As % of all permanent IT jobs located in Cheshire 2.17% 0.76% 0.21%
As % of the Processes & Methodologies category 2.55% 0.85% 0.24%
Number of salaries quoted 15 8 1
Median salary £40,000 £26,250 £65,000
Median salary % change year-on-year
+52.38% -59.61%
UK excluding London median salary £42,765 £42,500 £40,857
% change year-on-year
+0.62% +4.02%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cheshire region.

Processes & Methodologies Category
Cheshire
Permanent IT job ads with a match in the
Processes & Methodologies category
941 1537 1664
As % of all permanent IT jobs located in Cheshire 85.24% 89.57% 86.40%
Number of salaries quoted 823 1259 1320
Median salary £39,500 £40,500 £40,000
Median salary % change year-on-year
-2.46% +1.25%
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Cheshire

The demand trend of job ads across the Cheshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cheshire

ITSM
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cheshire region.

ITSM Salary Trend in Cheshire

ITSM
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cheshire region over the 3 months to 28 August 2016.

ITSM Salary Histogram in Cheshire

ITSM
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cheshire region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northwich - 6 £19,500 -
Warrington +10 4 - - 1
Chester +23 3 £47,500 -
Crewe - 1 £39,250 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Cheshire

For the 6 months to 28 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheshire region with a requirement for ITSM.

1 27 (71.05%) ITIL
2 21 (55.26%) Service Management
3 17 (44.74%) Finance
4 15 (39.47%) Active Directory
5 12 (31.58%) Microsoft
5 12 (31.58%) Windows
6 11 (28.95%) SLA
7 10 (26.32%) Service Delivery
7 10 (26.32%) Stakeholder Management
8 9 (23.68%) Performance Management
8 9 (23.68%) Stakeholder Engagement
8 9 (23.68%) Mentoring
8 9 (23.68%) Citrix
9 8 (21.05%) ISEB
9 8 (21.05%) SMS
9 8 (21.05%) Flash
9 8 (21.05%) Cadence
9 8 (21.05%) MS PowerPoint
9 8 (21.05%) Statistics
9 8 (21.05%) Critical Success Factor
9 8 (21.05%) Data Centre
9 8 (21.05%) Service Design
9 8 (21.05%) Escalation Management
9 8 (21.05%) Financial Modelling
9 8 (21.05%) Business Development
10 7 (18.42%) Windows Server 2008
10 7 (18.42%) Exchange Server 2010
10 7 (18.42%) XenDesktop
10 7 (18.42%) Analytical Skills
10 7 (18.42%) Coaching

ITSM
Top Related IT Skills in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.42%) Exchange Server 2010
1 7 (18.42%) MS Exchange
Applications
1 8 (21.05%) MS PowerPoint
2 6 (15.79%) MS Excel
3 3 (7.89%) MS Office
Communications & Networking
1 8 (21.05%) SMS
2 4 (10.53%) F5 BIG-IP GTM
2 4 (10.53%) F5 BIG-IP LTM
2 4 (10.53%) Remote Desktop
2 4 (10.53%) VPN
3 1 (2.63%) DNS
3 1 (2.63%) Intranet
3 1 (2.63%) LAN
3 1 (2.63%) WAN
General
1 17 (44.74%) Finance
2 1 (2.63%) Manufacturing
Job Titles
1 13 (34.21%) Service Manager
2 10 (26.32%) IT Support
3 8 (21.05%) Delivery Manager
3 8 (21.05%) Services Delivery Manager
4 7 (18.42%) Team Leader
5 6 (15.79%) Analyst
5 6 (15.79%) IT Support Technician
5 6 (15.79%) IT Technician
5 6 (15.79%) Support Technician
6 5 (13.16%) Support Team Leader
7 4 (10.53%) IT Manager
7 4 (10.53%) IT Services Manager
7 4 (10.53%) Network Support
8 3 (7.89%) 3rd Line Support
8 3 (7.89%) Service Desk Support
8 3 (7.89%) Service Desk Technician
9 2 (5.26%) 3rd Line Support Analyst
9 2 (5.26%) ITIL Service Manager
9 2 (5.26%) Service Analyst
9 2 (5.26%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 8 (21.05%) Flash
2 3 (7.89%) Web Services
Miscellaneous
1 8 (21.05%) Data Centre
1 8 (21.05%) Statistics
2 7 (18.42%) Analytical Skills
3 3 (7.89%) Mobile Computing
3 3 (7.89%) User Experience
4 1 (2.63%) Life Science
4 1 (2.63%) Management Information System
Operating Systems
1 12 (31.58%) Windows
2 7 (18.42%) Windows Server 2003
2 7 (18.42%) Windows Server 2008
3 6 (15.79%) Windows 7
4 3 (7.89%) Windows Server
5 1 (2.63%) Linux
Processes & Methodologies
1 27 (71.05%) ITIL
2 21 (55.26%) Service Management
3 10 (26.32%) Service Delivery
3 10 (26.32%) Stakeholder Management
4 9 (23.68%) Mentoring
4 9 (23.68%) Performance Management
4 9 (23.68%) Stakeholder Engagement
5 8 (21.05%) Business Development
5 8 (21.05%) Critical Success Factor
5 8 (21.05%) Escalation Management
5 8 (21.05%) Financial Modelling
5 8 (21.05%) Service Design
6 7 (18.42%) Coaching
7 6 (15.79%) Continuous Improvement
8 5 (13.16%) Incident Management
9 4 (10.53%) Business Continuity
9 4 (10.53%) Disaster Recovery
10 3 (7.89%) Change Management
10 3 (7.89%) Document Management
10 3 (7.89%) Project Management
Qualifications
1 8 (21.05%) ISEB
2 6 (15.79%) ITIL Certification
3 2 (5.26%) Degree
Quality Assurance & Compliance
1 11 (28.95%) SLA
2 3 (7.89%) QA
System Software
1 15 (39.47%) Active Directory
2 7 (18.42%) XenDesktop
3 4 (10.53%) ProxySG
Vendors
1 12 (31.58%) Microsoft
2 9 (23.68%) Citrix
3 8 (21.05%) Cadence
4 4 (10.53%) Blue Coat
4 4 (10.53%) F5
5 1 (2.63%) ServiceNow