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This section looks at the demand for IT Service Management (ITSM) skills within the Cheshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 July 2008 with a comparison to the same period last year.

LinkIT Service Management (ITSM)
Location
3 months to 23 Jul 2008Same period last year
Rank140103
Rank change on same period last yearDown-37
Matching permanent IT job ads934
As % of all UK permanent IT job ads sampled0.005 %0.014 %
As % of the category below0.432 %1.810 %
Salaries quoted930
Average minimum salary£46,667£28,485
Average salary£53,472£31,303
% change on same period last year+70.82 %
Average maximum salary£60,278£34,121
UK excluding London average salary£44,592£47,105
% change on same period last year-5.33 %
Cheshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
Cheshire
Matching permanent IT job ads20831878
As % of all UK permanent IT job ads sampled1.096 %0.771 %
Salaries quoted19281681
Average minimum salary£36,610£35,997
Average salary£40,635£38,992
% change on same period last year+4.21 %
Average maximum salary£44,659£41,987
UK excluding London average salary£42,578£44,519
% change on same period last year-4.36 %
ITSM North WestITSM
North West

ITSM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing ITSM across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Cheshire ITSM Demand Trend

ITSM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cheshire region.

Cheshire ITSM Salary Trend

ITSM
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITSM across the Cheshire region over the 3 months to 23 July 2008.

Cheshire ITSM Salary Histogram

ITSM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cheshire region over the 3 months to 23 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
KnutsfordNew entry-6£57,500-
WarringtonNew entry-1£21,250-
ITSM North WestITSM
North West

ITSM
Top 30 Related IT Skills

For the 6 months to 23 July 2008, IT jobs across the Cheshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

126 (100.00 %)ITIL
126 (100.00 %)Service Management
216 (61.54 %)HP
39 (34.62 %)Finance
39 (34.62 %)Release Management
48 (30.77 %)Microsoft
48 (30.77 %)Active Directory
48 (30.77 %)Citrix
48 (30.77 %)Windows
48 (30.77 %)Windows NT
56 (23.08 %)Health
56 (23.08 %)Pensions
65 (19.23 %)Problem Management
74 (15.38 %)Remedy ITSM
74 (15.38 %)MS Office
74 (15.38 %)Incident Management
74 (15.38 %)Windows XP
74 (15.38 %)MS Exchange
74 (15.38 %)Cisco
74 (15.38 %)AIX
74 (15.38 %)Linux
74 (15.38 %)Windows 2000
74 (15.38 %)Lotus Notes
74 (15.38 %)MS Excel
74 (15.38 %)Microsoft Certification
74 (15.38 %)Novell
74 (15.38 %)Lotus
74 (15.38 %)Remedy
74 (15.38 %)MCP
74 (15.38 %)UNIX

ITSM
Top Related IT Skills by Category

For the 6 months to 23 July 2008, IT jobs across the Cheshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Cheshire IT Job Market, Application PlatformsApplication Platforms
14 (15.38 %)Lotus Notes
14 (15.38 %)MS Exchange
Cheshire IT Job Market, ApplicationsApplications
14 (15.38 %)MS Office
14 (15.38 %)MS Excel
Cheshire IT Job Market, Business ApplicationsBusiness Applications
14 (15.38 %)Remedy ITSM
Cheshire IT Job Market, GeneralGeneral
19 (34.62 %)Finance
26 (23.08 %)Health
26 (23.08 %)Pensions
33 (11.54 %)Banking
Cheshire IT Job Market, Job TitlesJob Titles
18 (30.77 %)Analyst
27 (26.92 %)Problem Analyst
36 (23.08 %)Release Manager
44 (15.38 %)IT Trainer
44 (15.38 %)Trainer
52 (7.692 %)Support Technician
61 (3.846 %)Service Analyst
61 (3.846 %)Server Support Technician
61 (3.846 %)Desktop Support
61 (3.846 %)Server Support
61 (3.846 %)Desktop Support Technician
61 (3.846 %)Problem Manager
Cheshire IT Job Market, Operating SystemsOperating Systems
18 (30.77 %)Windows
18 (30.77 %)Windows NT
24 (15.38 %)Windows XP
24 (15.38 %)UNIX
24 (15.38 %)AIX
24 (15.38 %)Linux
24 (15.38 %)Windows 2000
Cheshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
126 (100.00 %)ITIL
126 (100.00 %)Service Management
29 (34.62 %)Release Management
35 (19.23 %)Problem Management
44 (15.38 %)Incident Management
51 (3.846 %)Service Delivery
Cheshire IT Job Market, QualificationsQualifications
14 (15.38 %)MCP
14 (15.38 %)Microsoft Certification
21 (3.846 %)ISEB Practitioner
21 (3.846 %)MBCS
21 (3.846 %)ISEB
Cheshire IT Job Market, System SoftwareSystem Software
18 (30.77 %)Active Directory
Cheshire IT Job Market, VendorsVendors
116 (61.54 %)HP
28 (30.77 %)Citrix
28 (30.77 %)Microsoft
34 (15.38 %)Cisco
34 (15.38 %)Novell
34 (15.38 %)Lotus
34 (15.38 %)Remedy
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