Service Desk Analyst Jobs in Cheshire

Service Desk Analyst
North West > Cheshire

The median Service Desk Analyst salary in Cheshire is £23,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 64 82 79
Rank change year-on-year +18 -3 -
Permanent jobs requiring a Service Desk Analyst 42 9 23
As % of all permanent jobs advertised in Cheshire 2.74% 0.96% 2.21%
As % of the Job Titles category 2.82% 1.08% 2.35%
Number of salaries quoted 34 2 23
10th Percentile - £22,300 -
25th Percentile £22,750 £22,750 £21,250
Median annual salary (50th Percentile) £23,500 £24,000 £22,500
Median % change year-on-year -2.08% +6.67% -
75th Percentile £26,216 £24,750 £24,750
90th Percentile £28,525 £24,900 £25,825
North West median annual salary £23,500 £25,000 £23,500
% change year-on-year -6.00% +6.38% +4.44%

All Permanent IT Job Vacancies
Cheshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheshire with a recognized job title 1,488 836 979
% of permanent jobs with a recognized job title 97.00% 89.32% 93.95%
Number of salaries quoted 1,119 477 528
10th Percentile £25,000 £25,250 £24,588
25th Percentile £32,500 £35,000 £33,750
Median annual salary (50th Percentile) £46,000 £47,500 £47,500
Median % change year-on-year -3.16% - +5.56%
75th Percentile £60,000 £66,250 £58,750
90th Percentile £72,500 £88,750 £72,500
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Desk Analyst
Job Vacancy Trend in Cheshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Cheshire.

Job vacancy trend for Service Desk Analyst in Cheshire

Service Desk Analyst
Salary Trend in Cheshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Cheshire.

Salary trend for Service Desk Analyst in Cheshire

Service Desk Analyst
Salary Histogram in Cheshire

Salary distribution for jobs citing Service Desk Analyst in Cheshire over the 6 months to 26 April 2024.

Salary histogram for Service Desk Analyst in Cheshire

Service Desk Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Cheshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warrington -4 26 £23,500 +2.17% 2
Alderley Edge - 2 £23,250 - 3
Knutsford - 2 £22,500 -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Cheshire

For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring Service Desk Analyst in the job title.

1 37 (88.10%) Active Directory
2 32 (76.19%) Microsoft
2 32 (76.19%) Microsoft 365
3 30 (71.43%) Retail
3 30 (71.43%) Customer Service
4 29 (69.05%) ITSM
5 27 (64.29%) Smartphone
5 27 (64.29%) Time Management
6 16 (38.10%) OLE
6 16 (38.10%) R
7 11 (26.19%) Driving Licence
7 11 (26.19%) Virgin Media
7 11 (26.19%) Telecoms
7 11 (26.19%) Microsoft Certification
7 11 (26.19%) A+ Certification
7 11 (26.19%) Internet
7 11 (26.19%) Broadband
8 7 (16.67%) Windows
9 6 (14.29%) Microsoft Exchange
10 5 (11.90%) ERP
10 5 (11.90%) Social Skills
11 4 (9.52%) Problem-Solving
11 4 (9.52%) Windows 10
11 4 (9.52%) Analytical Skills
12 3 (7.14%) Security Cleared
12 3 (7.14%) OpenUP
12 3 (7.14%) Windows Server
12 3 (7.14%) Microsoft Office
12 3 (7.14%) ITIL
12 3 (7.14%) SLA

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.29%) Microsoft Exchange
Applications
1 3 (7.14%) Microsoft Office
Cloud Services
1 32 (76.19%) Microsoft 365
2 2 (4.76%) Azure
3 1 (2.38%) SaaS
3 1 (2.38%) WeChat
Communications & Networking
1 11 (26.19%) Broadband
1 11 (26.19%) Internet
2 2 (4.76%) Firewall
2 2 (4.76%) NAS
2 2 (4.76%) SAN
2 2 (4.76%) VoIP
Database & Business Intelligence
1 2 (4.76%) MySQL
1 2 (4.76%) SQL Server
General
1 30 (71.43%) Retail
2 11 (26.19%) Telecoms
3 5 (11.90%) Social Skills
4 4 (9.52%) Analytical Skills
5 2 (4.76%) Inclusion and Diversity
6 1 (2.38%) Finance
6 1 (2.38%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (38.10%) OLE
Miscellaneous
1 27 (64.29%) Smartphone
2 11 (26.19%) Driving Licence
3 2 (4.76%) Management Information System
3 2 (4.76%) Onboarding
4 1 (2.38%) Life Science
4 1 (2.38%) Renewable Energy
Operating Systems
1 7 (16.67%) Windows
2 4 (9.52%) Windows 10
3 3 (7.14%) Windows Server
4 2 (4.76%) Windows Server 2012
4 2 (4.76%) Windows Server 2019
Processes & Methodologies
1 30 (71.43%) Customer Service
2 29 (69.05%) ITSM
3 27 (64.29%) Time Management
4 5 (11.90%) ERP
5 4 (9.52%) Problem-Solving
6 3 (7.14%) Incident Management
6 3 (7.14%) ITIL
6 3 (7.14%) OpenUP
7 2 (4.76%) Computer Science
7 2 (4.76%) Continuous Improvement
7 2 (4.76%) Knowledge Management
7 2 (4.76%) Major Incident Management
7 2 (4.76%) Proactive Monitoring
7 2 (4.76%) Security Patching
7 2 (4.76%) Service Desk Management
7 2 (4.76%) Thought Leadership
7 2 (4.76%) Virtual Environments
Programming Languages
1 16 (38.10%) R
2 2 (4.76%) SQL
Qualifications
1 11 (26.19%) A+ Certification
1 11 (26.19%) Microsoft Certification
2 3 (7.14%) SC Cleared
2 3 (7.14%) Security Cleared
3 2 (4.76%) Computer Science Degree
3 2 (4.76%) CTC Cleared
3 2 (4.76%) Degree
3 2 (4.76%) DV Cleared
Quality Assurance & Compliance
1 3 (7.14%) SLA
System Software
1 37 (88.10%) Active Directory
2 2 (4.76%) VMware Infrastructure
Systems Management
1 1 (2.38%) Systems Management Server (SMS)
Vendors
1 32 (76.19%) Microsoft
2 11 (26.19%) Virgin Media
3 3 (7.14%) Citrix
4 2 (4.76%) ServiceNow
4 2 (4.76%) Verint
4 2 (4.76%) VMware