Customer Service Jobs in Chippenham

Customer Service
Wiltshire > Chippenham

The following table provides summary statistics for permanent job vacancies advertised in Chippenham with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 May 2024
Same period 2023 Same period 2022
Rank 26 23 27
Rank change year-on-year -3 +4 -9
Permanent jobs citing Customer Service 7 3 2
As % of all permanent jobs advertised in Chippenham 4.79% 3.03% 1.96%
As % of the Processes & Methodologies category 5.51% 3.66% 2.00%
Number of salaries quoted 6 2 2
10th Percentile - £20,975 £21,725
25th Percentile £22,750 £22,063 £22,063
Median annual salary (50th Percentile) £26,750 £25,750 £23,750
Median % change year-on-year +3.88% +8.42% -44.12%
75th Percentile £31,000 £30,063 £25,063
90th Percentile £33,875 £31,525 £25,175
Wiltshire median annual salary £30,000 £35,000 £30,000
% change year-on-year -14.29% +16.67% +5.26%

All Process and Methodology Skills
Chippenham

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Chippenham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 127 82 100
As % of all permanent jobs advertised in Chippenham 86.99% 82.83% 98.04%
Number of salaries quoted 60 22 44
10th Percentile £27,500 £27,875 £32,525
25th Percentile £34,813 £41,875 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £45,000
Median % change year-on-year -9.09% +22.22% +5.88%
75th Percentile £67,500 £62,188 £57,500
90th Percentile £80,000 £68,750 £63,375
Wiltshire median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -5.00%

Customer Service
Job Vacancy Trend in Chippenham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Chippenham.

Job vacancy trend for Customer Service in Chippenham

Customer Service
Salary Trend in Chippenham

3-month moving average salary quoted in jobs citing Customer Service in Chippenham.

Salary trend for Customer Service in Chippenham

Customer Service
Salary Histogram in Chippenham

Salary distribution for jobs citing Customer Service in Chippenham over the 6 months to 27 May 2024.

Salary histogram for Customer Service in Chippenham

Customer Service
Co-occurring Skills and Capabilities in Chippenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Office
Business Applications
1 1 (14.29%) SAP R/3
Cloud Services
1 1 (14.29%) Microsoft 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 1 (14.29%) BusinessObjects
1 1 (14.29%) SAP BW
Development Applications
1 1 (14.29%) JIRA
General
1 4 (57.14%) Social Skills
2 2 (28.57%) Marketing
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Finance
3 1 (14.29%) Manufacturing
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Bid Manager
1 2 (28.57%) Junior
1 2 (28.57%) Service Analyst
1 2 (28.57%) Service Desk Analyst
2 1 (14.29%) 1st Line Engineer
2 1 (14.29%) 1st Line Support
2 1 (14.29%) 1st Line Support Engineer
2 1 (14.29%) Lead
2 1 (14.29%) Planning Manager
2 1 (14.29%) Service Desk Team Leader
2 1 (14.29%) Support Engineer
2 1 (14.29%) Team Leader
Miscellaneous
1 1 (14.29%) Replication
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
1 1 (14.29%) Windows Server
1 1 (14.29%) Windows Server 2012
1 1 (14.29%) Windows Server 2016
1 1 (14.29%) Windows Server 2019
Processes & Methodologies
1 5 (71.43%) Problem-Solving
2 3 (42.86%) ITIL
2 3 (42.86%) Service Management
3 1 (14.29%) Analytics
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) People Management
3 1 (14.29%) Process Improvement
3 1 (14.29%) Service Delivery
3 1 (14.29%) Time Management
Qualifications
1 1 (14.29%) BPSS Clearance
1 1 (14.29%) DBS Check
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) Security Cleared
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) VMware ESXi
Vendors
1 1 (14.29%) Draytek
1 1 (14.29%) Microsoft
1 1 (14.29%) SAP
1 1 (14.29%) Veeam
1 1 (14.29%) VMware