The statistics below represent IT contracts advertised across the City of London region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 155 163 162
Rank change year-on-year
+8 -1
Contract jobs requiring a 2nd Line Support 9 39 46
As % of all contract IT jobs located in the City of London 0.27% 0.70% 0.77%
As % of the Job Titles category 0.28% 0.74% 0.81%
Number of daily rates quoted 6 17 25
Median daily rate £201 £225 £160
Median daily rate % change year-on-year
-10.55% +40.62%
90% offered a daily rate of more than £154 £132 £126
10% offered a daily rate of more than £275 £323 £258
UK excluding London median daily rate £150 £160 £150
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 1 11 13
Median hourly rate £19.00 £17.50 £20.00
Median hourly rate % change year-on-year
+8.57% -12.50%
UK excluding London median hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3220 5261 5645
As % of all contract IT jobs located in the City of London 95.18% 95.00% 94.48%
Number of daily rates quoted 2626 4018 4237
Median daily rate £473 £450 £450
Median daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £313 £276 £268
10% offered a daily rate of more than £625 £613 £625
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 37 93 78
Median hourly rate £21.78 £19.00 £19.00
Median hourly rate % change year-on-year
+14.63% -
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £43.57 £28.30 £30.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

2nd Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 28 May 2016.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 28 May 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 15 (65.22%) Windows
2 13 (56.52%) Active Directory
3 8 (34.78%) MS Office
4 7 (30.43%) Microsoft
4 7 (30.43%) Finance
5 6 (26.09%) MS Exchange
5 6 (26.09%) Office 365
5 6 (26.09%) Windows 7
6 5 (21.74%) Windows Server
6 5 (21.74%) ITIL
6 5 (21.74%) SharePoint
7 4 (17.39%) Financial Institution
7 4 (17.39%) Blackberry
7 4 (17.39%) Citrix
7 4 (17.39%) SCCM
8 3 (13.04%) Apple iOS
8 3 (13.04%) Video Conferencing
8 3 (13.04%) OneDrive
8 3 (13.04%) Skype
8 3 (13.04%) Yammer
8 3 (13.04%) Service Management
8 3 (13.04%) VMware
9 2 (8.70%) Workflow
9 2 (8.70%) Migration
9 2 (8.70%) Asset Management
9 2 (8.70%) EIGRP
9 2 (8.70%) Blackberry Enterprise Server
9 2 (8.70%) HP
9 2 (8.70%) Cisco
9 2 (8.70%) BGP

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) MS Exchange
2 5 (21.74%) SharePoint
3 2 (8.70%) Blackberry Enterprise Server
3 2 (8.70%) Exchange Server 2007
3 2 (8.70%) Skype for Business
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) Exchange Server 2010
4 1 (4.35%) Exchange Server 2013
4 1 (4.35%) SharePoint Server
Applications
1 8 (34.78%) MS Office
2 2 (8.70%) MS Excel
Cloud Services
1 6 (26.09%) Office 365
2 3 (13.04%) OneDrive
2 3 (13.04%) Yammer
3 1 (4.35%) Azure Active Directory
3 1 (4.35%) Microsoft Azure
3 1 (4.35%) SaaS
Communications & Networking
1 3 (13.04%) Skype
2 2 (8.70%) BGP
2 2 (8.70%) Cisco Nexus
2 2 (8.70%) DNS
2 2 (8.70%) EIGRP
2 2 (8.70%) Multicast
2 2 (8.70%) Spanning Tree
3 1 (4.35%) DHCP
3 1 (4.35%) Firewall
3 1 (4.35%) Internet
3 1 (4.35%) LAN
3 1 (4.35%) Network Security
3 1 (4.35%) SAN
3 1 (4.35%) TCP/IP
3 1 (4.35%) VPN
3 1 (4.35%) WebEx
Database & Business Intelligence
1 2 (8.70%) SQL Server
2 1 (4.35%) Data Warehouse
General
1 7 (30.43%) Finance
2 4 (17.39%) Financial Institution
3 1 (4.35%) Banking
3 1 (4.35%) Law
Miscellaneous
1 4 (17.39%) Blackberry
2 3 (13.04%) Video Conferencing
3 1 (4.35%) BBC
3 1 (4.35%) Device Driver
3 1 (4.35%) Digital Media
3 1 (4.35%) Fat Client
3 1 (4.35%) NHS
3 1 (4.35%) RSA SecurID
3 1 (4.35%) Thin Client
3 1 (4.35%) Video on Demand
Operating Systems
1 15 (65.22%) Windows
2 6 (26.09%) Windows 7
3 5 (21.74%) Windows Server
4 3 (13.04%) Apple iOS
5 2 (8.70%) Android
5 2 (8.70%) Windows Server 2008
5 2 (8.70%) Windows Server 2012
6 1 (4.35%) Linux
6 1 (4.35%) Windows 8
6 1 (4.35%) Windows XP
Processes & Methodologies
1 5 (21.74%) ITIL
2 3 (13.04%) Service Management
3 2 (8.70%) Asset Management
3 2 (8.70%) Disaster Recovery
3 2 (8.70%) Migration
3 2 (8.70%) Root Cause Analysis
3 2 (8.70%) Workflow
4 1 (4.35%) Change Control
4 1 (4.35%) CRM
4 1 (4.35%) Data Management
4 1 (4.35%) DRM
4 1 (4.35%) ERP
4 1 (4.35%) Incident Management
4 1 (4.35%) Knowledge Management
4 1 (4.35%) Mentoring
4 1 (4.35%) Problem Management
4 1 (4.35%) Web Development
Programming Languages
1 2 (8.70%) Java
1 2 (8.70%) PowerShell
2 1 (4.35%) C#
2 1 (4.35%) JavaScript
2 1 (4.35%) PHP
2 1 (4.35%) SQL
2 1 (4.35%) T-SQL
Qualifications
1 2 (8.70%) CCNA
1 2 (8.70%) CCNP
1 2 (8.70%) Cisco Certification
1 2 (8.70%) MCITP
1 2 (8.70%) MCSE
1 2 (8.70%) Microsoft Certification
1 2 (8.70%) Security Cleared
2 1 (4.35%) A+ Certification
2 1 (4.35%) Degree
2 1 (4.35%) DV Cleared
2 1 (4.35%) MCP
2 1 (4.35%) SC Cleared
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 13 (56.52%) Active Directory
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) Terminal Services
3 1 (4.35%) VMware Workstation
3 1 (4.35%) Xen
3 1 (4.35%) XenApp
3 1 (4.35%) XenDesktop
Systems Management
1 4 (17.39%) SCCM
2 1 (4.35%) Backup Exec
2 1 (4.35%) HP SIM
2 1 (4.35%) SCOM
2 1 (4.35%) SCOrch
Vendors
1 7 (30.43%) Microsoft
2 4 (17.39%) Citrix
3 3 (13.04%) VMware
4 2 (8.70%) Cisco
4 2 (8.70%) HP
5 1 (4.35%) Apple
5 1 (4.35%) Bloomberg
5 1 (4.35%) Dell
5 1 (4.35%) Intel Security
5 1 (4.35%) Isilon
5 1 (4.35%) Polycom
5 1 (4.35%) Reuters
5 1 (4.35%) Symantec
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £18.00 - £20.00 per day
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