2nd Line Support Contracts in the City of London

Second Line Support
Central London > City of London

The median Second Line Support daily rate in the City of London is £188 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 123 167 170
Rank change year-on-year +44 +3 -23
Contract jobs requiring a 2nd Line Support 4 9 26
As % of all contract jobs advertised in the City of London 0.18% 0.25% 0.61%
As % of the Job Titles category 0.19% 0.26% 0.65%
Number of daily rates quoted 4 8 20
10th Percentile £147 £148 £126
25th Percentile £153 £188 £164
Median daily rate (50th Percentile) £188 £213 £201
Median % change year-on-year -11.87% +6.04% -8.29%
75th Percentile £226 £238 £263
90th Percentile £238 £262 £349
Central London median daily rate £188 £200 £223
% change year-on-year -6.37% -10.00% +1.71%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £15.50 £127.50
Median hourly rate - £16.00 £135.00
Median % change year-on-year - -88.15% +566.67%
75th Percentile - £16.50 £142.50
90th Percentile - - -
Central London median hourly rate £23.80 £16.00 £135.00
% change year-on-year +48.75% -88.15% +566.67%

All Contract IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 2,084 3,467 4,015
% of contract IT jobs with a recognized job title 95.07% 95.12% 94.52%
Number of daily rates quoted 1,480 2,358 3,026
10th Percentile £350 £350 £363
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £561 £600 £565
Median % change year-on-year -6.46% +6.19% +7.62%
75th Percentile £688 £725 £675
90th Percentile £800 £820 £775
Central London median daily rate £550 £588 £560
% change year-on-year -6.38% +4.91% +6.67%
Number of hourly rates quoted 15 23 53
10th Percentile £15.62 £15.50 £13.88
25th Percentile £20.22 £18.50 £18.50
Median hourly rate £23.00 £35.00 £37.50
Median % change year-on-year -34.29% -6.67% +111.42%
75th Percentile £27.25 £58.75 £51.75
90th Percentile £40.00 £87.64 £65.10
Central London median hourly rate £25.00 £35.00 £37.50
% change year-on-year -28.57% -6.67% +108.62%

2nd Line Support
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the City of London.

Daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the City of London.

Hourly rate trend for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 2 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 2nd Line Support in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Windows
2 2 (50.00%) Microsoft 365
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Microsoft Office
2 2 (50.00%) Mac OS
2 2 (50.00%) Degree
2 2 (50.00%) Social Skills
2 2 (50.00%) Customer Service
3 1 (25.00%) Escalation Management
3 1 (25.00%) Digital Signage
3 1 (25.00%) Problem-Solving
3 1 (25.00%) WhatsApp
3 1 (25.00%) Public Sector
3 1 (25.00%) Computer Science
3 1 (25.00%) Cisco IOS
3 1 (25.00%) Video Conferencing
3 1 (25.00%) Security Cleared
3 1 (25.00%) Android
3 1 (25.00%) Microsoft Excel
3 1 (25.00%) LAN
3 1 (25.00%) WAN
3 1 (25.00%) Cisco
3 1 (25.00%) Azure
3 1 (25.00%) ITIL
3 1 (25.00%) Windows 10
3 1 (25.00%) Remote Desktop
3 1 (25.00%) ServiceNow
3 1 (25.00%) CCNA
3 1 (25.00%) Active Directory

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) Microsoft Office
2 1 (25.00%) Microsoft Excel
2 1 (25.00%) Microsoft PowerPoint
Cloud Services
1 2 (50.00%) Microsoft 365
2 1 (25.00%) Azure
2 1 (25.00%) WhatsApp
Communications & Networking
1 1 (25.00%) Cisco IOS
1 1 (25.00%) LAN
1 1 (25.00%) Remote Desktop
1 1 (25.00%) WAN
General
1 2 (50.00%) Analytical Skills
1 2 (50.00%) Social Skills
2 1 (25.00%) Advertising
2 1 (25.00%) Marketing
2 1 (25.00%) Public Sector
Miscellaneous
1 1 (25.00%) Digital Signage
1 1 (25.00%) Management Information System
1 1 (25.00%) Video Conferencing
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Mac OS
3 1 (25.00%) Android
3 1 (25.00%) Windows 10
Processes & Methodologies
1 2 (50.00%) Customer Service
2 1 (25.00%) Asset Management
2 1 (25.00%) Computer Science
2 1 (25.00%) Escalation Management
2 1 (25.00%) ITIL
2 1 (25.00%) ITSM
2 1 (25.00%) Problem-Solving
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) A+ Certification
2 1 (25.00%) CCNA
2 1 (25.00%) Cisco Certification
2 1 (25.00%) MCITP
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) Security Cleared
System Software
1 1 (25.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Apple
2 1 (25.00%) Cisco
2 1 (25.00%) ServiceNow