The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 164 163 165
Rank change year-on-year
-1 +2
Contract jobs requiring a 2nd Line Support 21 32 37
As % of all contract IT jobs located in the City of London 0.41% 0.55% 0.64%
As % of the Job Titles category 0.44% 0.59% 0.69%
Number of daily rates quoted 12 12 12
Average daily rate
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£163 £173 £120
Average daily rate % change year-on-year
-5.79% +43.75%
90% offered a daily rate of more than £131 £143 £111
10% offered a daily rate of more than £221 £245 £420
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 6 8 12
Average hourly rate £16.85 £17.50 £16.25
Average hourly rate % change year-on-year
-3.71% +7.69%
90% offered a hourly rate of more than £12.75 £14.55 £14.00
10% offered a hourly rate of more than £18.70 £22.00 £22.45
UK excluding London average hourly rate £14.50 £15.09 £14.00
% change year-on-year
-3.90% +7.78%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4757 5469 5399
As % of all contract IT jobs located in the City of London 92.89% 93.20% 93.15%
Number of daily rates quoted 3639 3846 3997
Average daily rate £450 £450 £450
90% offered a daily rate of more than £290 £275 £275
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 70 87 131
Average hourly rate £17.98 £20.00 £19.00
Average hourly rate % change year-on-year
-10.10% +5.26%
90% offered a hourly rate of more than £12.50 £13.50 £12.50
10% offered a hourly rate of more than £28.00 £33.31 £72.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 3 March 2015.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 3 March 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 54 (79.41%) Windows
2 30 (44.12%) Active Directory
3 27 (39.71%) Microsoft
4 24 (35.29%) Windows 7
5 23 (33.82%) MS Office
6 17 (25.00%) ITIL
6 17 (25.00%) Windows XP
7 15 (22.06%) MS Exchange
7 15 (22.06%) MS Excel
7 15 (22.06%) Finance
7 15 (22.06%) VMware
7 15 (22.06%) Windows Server 2008
8 12 (17.65%) Windows Server 2003
8 12 (17.65%) DNS
9 10 (14.71%) DHCP
9 10 (14.71%) SLA
10 9 (13.24%) Blackberry
11 8 (11.76%) Citrix
11 8 (11.76%) Windows 8
12 7 (10.29%) Exchange Server 2010
12 7 (10.29%) Migration
12 7 (10.29%) SCCM
12 7 (10.29%) Cisco
12 7 (10.29%) VPN
13 6 (8.82%) LAN
13 6 (8.82%) Analytical Skills
14 5 (7.35%) WAN
14 5 (7.35%) Linux
14 5 (7.35%) HTML
14 5 (7.35%) McAfee

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 3 March 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (22.06%) MS Exchange
2 7 (10.29%) Exchange Server 2010
3 3 (4.41%) SharePoint
3 3 (4.41%) IBM Notes
3 3 (4.41%) Blackberry Enterprise Server
3 3 (4.41%) Exchange Server 2007
4 2 (2.94%) Apache
5 1 (1.47%) Office Communications Server
5 1 (1.47%) SharePoint 2010
5 1 (1.47%) Lync
Applications
1 23 (33.82%) MS Office
2 15 (22.06%) MS Excel
3 2 (2.94%) MS PowerPoint
4 1 (1.47%) Spreadsheet
Business Applications
1 1 (1.47%) HFM
1 1 (1.47%) Cognos TM1
1 1 (1.47%) Dynamics CRM
1 1 (1.47%) Eikon
1 1 (1.47%) IntelliMatch
Cloud Services
1 2 (2.94%) Office 365
Communications & Networking
1 12 (17.65%) DNS
2 10 (14.71%) DHCP
3 7 (10.29%) VPN
4 6 (8.82%) LAN
5 5 (7.35%) TCP/IP
5 5 (7.35%) WAN
6 4 (5.88%) Wireless
7 3 (4.41%) VoIP
7 3 (4.41%) Firewall
8 2 (2.94%) Wi-Fi
8 2 (2.94%) Internet
8 2 (2.94%) ADSL
8 2 (2.94%) Broadband
9 1 (1.47%) SMTP
9 1 (1.47%) 3G
9 1 (1.47%) DSL
9 1 (1.47%) LDAP
Database & Business Intelligence
1 2 (2.94%) MySQL
1 2 (2.94%) SQL Server
2 1 (1.47%) RDBMS
2 1 (1.47%) Big Data
2 1 (1.47%) Oracle Database
2 1 (1.47%) Relational Database
Development Applications
1 2 (2.94%) JIRA
General
1 15 (22.06%) Finance
2 4 (5.88%) Banking
3 3 (4.41%) Telecoms
4 2 (2.94%) Retail
5 1 (1.47%) Investment Banking
5 1 (1.47%) Retail Banking
5 1 (1.47%) Marketing
Libraries, Frameworks & Software Standards
1 5 (7.35%) HTML
2 2 (2.94%) COM
3 1 (1.47%) XML
Miscellaneous
1 9 (13.24%) Blackberry
2 6 (8.82%) Analytical Skills
3 3 (4.41%) iPhone
4 2 (2.94%) iPad
4 2 (2.94%) Interactive TV
4 2 (2.94%) Computer Science
5 1 (1.47%) Video Conferencing
5 1 (1.47%) Spread Betting
5 1 (1.47%) Management Information System
5 1 (1.47%) Handset
5 1 (1.47%) Client/Server
5 1 (1.47%) Foreign Exchange (FX)
Operating Systems
1 54 (79.41%) Windows
2 24 (35.29%) Windows 7
3 17 (25.00%) Windows XP
4 15 (22.06%) Windows Server 2008
5 12 (17.65%) Windows Server 2003
6 8 (11.76%) Windows 8
7 5 (7.35%) Linux
8 3 (4.41%) UNIX
9 2 (2.94%) Mac OS X
9 2 (2.94%) Windows Server 2012
10 1 (1.47%) Windows 2000
10 1 (1.47%) Windows Vista
10 1 (1.47%) Android
Processes & Methodologies
1 17 (25.00%) ITIL
2 7 (10.29%) Migration
3 4 (5.88%) Incident Management
4 3 (4.41%) Service Delivery
4 3 (4.41%) Asset Management
5 2 (2.94%) CRM
5 2 (2.94%) ITIL V3
5 2 (2.94%) Problem Management
5 2 (2.94%) Kalman Filter
6 1 (1.47%) Software Licensing
6 1 (1.47%) User Acceptance Testing
6 1 (1.47%) Continuous Improvement
6 1 (1.47%) Change Control
6 1 (1.47%) Server Monitoring
6 1 (1.47%) Disaster Recovery
6 1 (1.47%) ITSM
6 1 (1.47%) Wealth Management
6 1 (1.47%) Information Security
Programming Languages
1 3 (4.41%) Perl
1 3 (4.41%) SQL
2 2 (2.94%) PHP
2 2 (2.94%) Java
3 1 (1.47%) C++
3 1 (1.47%) PL/SQL
3 1 (1.47%) VBA
Qualifications
1 5 (7.35%) Security Cleared
2 4 (5.88%) Degree
2 4 (5.88%) SC Cleared
3 3 (4.41%) Microsoft Certification
4 1 (1.47%) ITIL Certification
4 1 (1.47%) MOS
4 1 (1.47%) MCDST
4 1 (1.47%) MCITP
4 1 (1.47%) MCSE
4 1 (1.47%) MCSA
4 1 (1.47%) CCNA
4 1 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 10 (14.71%) SLA
System Software
1 30 (44.12%) Active Directory
2 5 (7.35%) VMware Infrastructure
3 4 (5.88%) XenApp
Systems Management
1 7 (10.29%) SCCM
2 3 (4.41%) WSUS
3 2 (2.94%) Zenoss
3 2 (2.94%) Nagios
4 1 (1.47%) Norton AntiVirus
4 1 (1.47%) Backup Exec
Vendors
1 27 (39.71%) Microsoft
2 15 (22.06%) VMware
3 8 (11.76%) Citrix
4 7 (10.29%) Cisco
5 5 (7.35%) McAfee
6 3 (4.41%) Remedy
6 3 (4.41%) AppSense
6 3 (4.41%) Oracle
6 3 (4.41%) Lotus
6 3 (4.41%) Apple
6 3 (4.41%) Reuters
6 3 (4.41%) Bloomberg
7 2 (2.94%) Symantec
7 2 (2.94%) HP
8 1 (1.47%) Dell
8 1 (1.47%) Cognos
8 1 (1.47%) Mitel
8 1 (1.47%) Altiris
8 1 (1.47%) GigaSpaces
8 1 (1.47%) DataCash
City, London
LA International
Rate: £20 - £21.50 per hour
Posted: 1 hour ago
City, London
Marcus Donald People
Rate: £100 - £130 per day
Posted: 22 hours ago
City of London
Computer Futures
Rate: competitive
Posted: 5 days ago