The statistics below represent IT contracts advertised across the City of London region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 149 173 154
Rank change year-on-year
+24 -19
Contract jobs requiring a 2nd Line Support 12 35 54
As % of all contract IT jobs located in the City of London 0.36% 0.60% 0.93%
As % of the Job Titles category 0.37% 0.63% 0.98%
Number of daily rates quoted 6 20 33
Median daily rate £183 £225 £150
Median daily rate % change year-on-year
-18.88% +50.00%
90% offered a daily rate of more than £131 £139 £108
10% offered a daily rate of more than £275 £350 £225
UK excluding London median daily rate £150 £165 £150
% change year-on-year
-9.09% +10.00%
Number of hourly rates quoted 4 8 14
Median hourly rate £19.00 £19.50 £20.00
Median hourly rate % change year-on-year
-2.56% -2.50%
90% offered a hourly rate of more than £17.95 £15.36 £14.65
10% offered a hourly rate of more than £20.93 £21.83 £24.10
UK excluding London median hourly rate £15.00 £15.00 £14.00
% change year-on-year
- +7.14%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3203 5522 5503
As % of all contract IT jobs located in the City of London 95.87% 94.67% 94.42%
Number of daily rates quoted 2595 4262 4090
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £313 £275 £255
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 38 96 71
Median hourly rate £19.00 £19.72 £20.00
Median hourly rate % change year-on-year
-3.62% -1.42%
90% offered a hourly rate of more than £13.60 £10.50 £12.00
10% offered a hourly rate of more than £31.50 £37.05 £32.03
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 29 June 2016.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 June 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 16 (64.00%) Windows
2 15 (60.00%) Active Directory
3 11 (44.00%) MS Office
4 8 (32.00%) Windows 7
4 8 (32.00%) Blackberry
4 8 (32.00%) Finance
4 8 (32.00%) Microsoft
5 7 (28.00%) ITIL
6 5 (20.00%) SharePoint
6 5 (20.00%) MS Exchange
6 5 (20.00%) Citrix
6 5 (20.00%) Office 365
6 5 (20.00%) Windows Server
7 4 (16.00%) Android
7 4 (16.00%) SCCM
7 4 (16.00%) Financial Institution
7 4 (16.00%) Apple
8 3 (12.00%) VMware
8 3 (12.00%) Service Management
8 3 (12.00%) Video Conferencing
8 3 (12.00%) Exchange Server 2003
8 3 (12.00%) OneDrive
8 3 (12.00%) Yammer
8 3 (12.00%) Skype
8 3 (12.00%) Apple iOS
8 3 (12.00%) Exchange Server 2010
9 2 (8.00%) Change Control
9 2 (8.00%) Skype for Business
9 2 (8.00%) Cisco Nexus
9 2 (8.00%) Windows 8

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.00%) MS Exchange
1 5 (20.00%) SharePoint
2 3 (12.00%) Exchange Server 2003
2 3 (12.00%) Exchange Server 2010
3 2 (8.00%) Blackberry Enterprise Server
3 2 (8.00%) Exchange Server 2007
3 2 (8.00%) Skype for Business
4 1 (4.00%) Exchange Server 2013
4 1 (4.00%) SharePoint Server
Applications
1 11 (44.00%) MS Office
2 2 (8.00%) MS Excel
Cloud Services
1 5 (20.00%) Office 365
2 3 (12.00%) OneDrive
2 3 (12.00%) Yammer
3 1 (4.00%) Azure Active Directory
3 1 (4.00%) Microsoft Azure
3 1 (4.00%) SaaS
Communications & Networking
1 3 (12.00%) Skype
2 2 (8.00%) BGP
2 2 (8.00%) Cisco Nexus
2 2 (8.00%) DHCP
2 2 (8.00%) DNS
2 2 (8.00%) EIGRP
2 2 (8.00%) Multicast
2 2 (8.00%) Spanning Tree
2 2 (8.00%) VPN
3 1 (4.00%) Firewall
3 1 (4.00%) Internet
3 1 (4.00%) LAN
3 1 (4.00%) Network Security
3 1 (4.00%) SAN
3 1 (4.00%) TCP/IP
3 1 (4.00%) VoIP
3 1 (4.00%) WebEx
Database & Business Intelligence
1 2 (8.00%) SQL Server
2 1 (4.00%) Data Warehouse
General
1 8 (32.00%) Finance
2 4 (16.00%) Financial Institution
3 1 (4.00%) Banking
3 1 (4.00%) Law
3 1 (4.00%) Marketing
Miscellaneous
1 8 (32.00%) Blackberry
2 3 (12.00%) Video Conferencing
3 2 (8.00%) Management Information System
3 2 (8.00%) Smartphone
4 1 (4.00%) BBC
4 1 (4.00%) Device Driver
4 1 (4.00%) Digital Media
4 1 (4.00%) Fat Client
4 1 (4.00%) iPad
4 1 (4.00%) NHS
4 1 (4.00%) RSA SecurID
4 1 (4.00%) Thin Client
4 1 (4.00%) Video on Demand
Operating Systems
1 16 (64.00%) Windows
2 8 (32.00%) Windows 7
3 5 (20.00%) Windows Server
4 4 (16.00%) Android
5 3 (12.00%) Apple iOS
6 2 (8.00%) Mac OS
6 2 (8.00%) Windows 10
6 2 (8.00%) Windows 8
6 2 (8.00%) Windows Server 2008
6 2 (8.00%) Windows Server 2012
7 1 (4.00%) Mac OS X
7 1 (4.00%) Windows XP
Processes & Methodologies
1 7 (28.00%) ITIL
2 3 (12.00%) Service Management
3 2 (8.00%) Asset Management
3 2 (8.00%) Change Control
3 2 (8.00%) Disaster Recovery
3 2 (8.00%) Incident Management
3 2 (8.00%) Migration
3 2 (8.00%) Root Cause Analysis
3 2 (8.00%) Workflow
4 1 (4.00%) CRM
4 1 (4.00%) Data Management
4 1 (4.00%) DRM
4 1 (4.00%) ERP
4 1 (4.00%) Knowledge Management
4 1 (4.00%) Mentoring
4 1 (4.00%) Problem Management
4 1 (4.00%) Server Monitoring
4 1 (4.00%) Web Development
Programming Languages
1 2 (8.00%) PowerShell
2 1 (4.00%) Java
2 1 (4.00%) JavaScript
2 1 (4.00%) PHP
2 1 (4.00%) SQL
2 1 (4.00%) T-SQL
Qualifications
1 2 (8.00%) CCNA
1 2 (8.00%) CCNP
1 2 (8.00%) Cisco Certification
1 2 (8.00%) ITIL Certification
2 1 (4.00%) A+ Certification
2 1 (4.00%) Degree
2 1 (4.00%) MCP
2 1 (4.00%) SC Cleared
2 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 15 (60.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
3 1 (4.00%) Terminal Services
3 1 (4.00%) Virtual Machines
3 1 (4.00%) VMware Workstation
3 1 (4.00%) Xen
3 1 (4.00%) XenApp
3 1 (4.00%) XenDesktop
Systems Management
1 4 (16.00%) SCCM
2 1 (4.00%) Backup Exec
2 1 (4.00%) HP SIM
2 1 (4.00%) SCOM
2 1 (4.00%) SCOrch
Vendors
1 8 (32.00%) Microsoft
2 5 (20.00%) Citrix
3 4 (16.00%) Apple
4 3 (12.00%) VMware
5 2 (8.00%) Cisco
5 2 (8.00%) HP
6 1 (4.00%) Bloomberg
6 1 (4.00%) Dell
6 1 (4.00%) Intel Security
6 1 (4.00%) Isilon
6 1 (4.00%) Polycom
6 1 (4.00%) Reuters
6 1 (4.00%) Symantec