The statistics below represent IT contracts advertised across the City of London region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support
London / City of London
Rank 129 145 160
Rank change year-on-year
+16 +15
Contract jobs requiring a 2nd Line Support 19 14 29
As % of all contract IT jobs located in the City of London 0.65% 0.44% 0.56%
As % of the Job Titles category 0.69% 0.46% 0.59%
Number of daily rates quoted 13 11 19
Median daily rate £165 £213 £170
Median daily rate % change year-on-year
-22.35% +25.00%
90% offered a daily rate of more than £110 £160 £134
10% offered a daily rate of more than £205 £309 £248
UK excluding London median daily rate £160 £160 £155
% change year-on-year
- +3.22%
Number of hourly rates quoted 4 2 6
Median hourly rate £21.75 £17.00 £16.85
Median hourly rate % change year-on-year
+27.94% +0.89%
90% offered a hourly rate of more than £19.83 £17.00 £12.75
10% offered a hourly rate of more than £129.03 £17.00 £18.70
UK excluding London median hourly rate £15.00 £15.00 £14.50
% change year-on-year
- +3.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2772 3062 4915
As % of all contract IT jobs located in the City of London 95.03% 95.48% 95.60%
Number of daily rates quoted 2195 2417 3762
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £310 £300 £275
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 28 46 73
Median hourly rate £19.00 £19.50 £17.87
Median hourly rate % change year-on-year
-2.56% +9.15%
90% offered a hourly rate of more than £13.10 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £53.00 £27.37
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

2nd Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 25 February 2017.

2nd Line Support Hourly Rate Histogram in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 February 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 27 (72.97%) Windows
2 24 (64.86%) Active Directory
3 21 (56.76%) Microsoft
4 18 (48.65%) Windows 7
5 14 (37.84%) MS Office
5 14 (37.84%) MS Exchange
6 12 (32.43%) ITIL
7 10 (27.03%) Citrix
8 8 (21.62%) MS Excel
8 8 (21.62%) Finance
8 8 (21.62%) Office 365
8 8 (21.62%) Windows Server
9 7 (18.92%) Cisco Certification
9 7 (18.92%) Microsoft Certification
9 7 (18.92%) CCNA
9 7 (18.92%) Blackberry
10 6 (16.22%) Cisco
10 6 (16.22%) MCSE
10 6 (16.22%) Exchange Server 2010
11 5 (13.51%) Exchange Server 2007
11 5 (13.51%) Windows 10
11 5 (13.51%) Remote Desktop
11 5 (13.51%) Windows 8
11 5 (13.51%) SLA
11 5 (13.51%) Apple
12 4 (10.81%) ITIL Certification
12 4 (10.81%) Wi-Fi
12 4 (10.81%) SCCM
13 3 (8.11%) Incident Management
13 3 (8.11%) Retail

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (37.84%) MS Exchange
2 6 (16.22%) Exchange Server 2010
3 5 (13.51%) Exchange Server 2007
4 3 (8.11%) Blackberry Enterprise Server
4 3 (8.11%) Exchange Server 2013
5 1 (2.70%) Skype for Business
Applications
1 14 (37.84%) MS Office
2 8 (21.62%) MS Excel
3 2 (5.41%) MS PowerPoint
Business Applications
1 1 (2.70%) Dynamics CRM
Cloud Services
1 8 (21.62%) Office 365
Communications & Networking
1 5 (13.51%) Remote Desktop
2 4 (10.81%) Wi-Fi
3 2 (5.41%) DHCP
3 2 (5.41%) Firewall
3 2 (5.41%) LAN
3 2 (5.41%) PBX
3 2 (5.41%) SAN
3 2 (5.41%) TCP/IP
3 2 (5.41%) Wireless
4 1 (2.70%) DNS
4 1 (2.70%) FTP
4 1 (2.70%) Internet
4 1 (2.70%) Skype
4 1 (2.70%) VoIP
4 1 (2.70%) WAN
General
1 8 (21.62%) Finance
2 3 (8.11%) Retail
3 1 (2.70%) Banking
3 1 (2.70%) Investment Banking
3 1 (2.70%) Law
3 1 (2.70%) Legal
3 1 (2.70%) Telecoms
Miscellaneous
1 7 (18.92%) Blackberry
2 3 (8.11%) Video Conferencing
3 2 (5.41%) Analytical Skills
3 2 (5.41%) iPhone
4 1 (2.70%) iPad
Operating Systems
1 27 (72.97%) Windows
2 18 (48.65%) Windows 7
3 8 (21.62%) Windows Server
4 5 (13.51%) Windows 10
4 5 (13.51%) Windows 8
5 3 (8.11%) Android
5 3 (8.11%) Mac OS
5 3 (8.11%) Mac OS X
5 3 (8.11%) Windows Server 2008
6 1 (2.70%) Windows Vista
Processes & Methodologies
1 12 (32.43%) ITIL
2 3 (8.11%) Incident Management
2 3 (8.11%) ITIL V3
3 2 (5.41%) Asset Management
3 2 (5.41%) Change Control
4 1 (2.70%) Configuration Management
4 1 (2.70%) CRM
4 1 (2.70%) Investment Management
4 1 (2.70%) Line Management
4 1 (2.70%) Migration
4 1 (2.70%) Multi-Factor Authentication
4 1 (2.70%) PRINCE2
4 1 (2.70%) Release Management
4 1 (2.70%) Service Management
4 1 (2.70%) Two-Factor Authentication
4 1 (2.70%) Workflow
Qualifications
1 7 (18.92%) CCNA
1 7 (18.92%) Cisco Certification
1 7 (18.92%) Microsoft Certification
2 6 (16.22%) MCSE
3 4 (10.81%) ITIL Certification
4 2 (5.41%) DBS Check
4 2 (5.41%) SC Cleared
4 2 (5.41%) Security Cleared
5 1 (2.70%) A+ Certification
5 1 (2.70%) MCDST
5 1 (2.70%) Network+ Certification
Quality Assurance & Compliance
1 5 (13.51%) SLA
System Software
1 24 (64.86%) Active Directory
2 3 (8.11%) VMware Infrastructure
3 1 (2.70%) Virtual Desktop
Systems Management
1 4 (10.81%) SCCM
Vendors
1 21 (56.76%) Microsoft
2 10 (27.03%) Citrix
3 6 (16.22%) Cisco
4 5 (13.51%) Apple
5 3 (8.11%) VMware
6 2 (5.41%) Avaya
6 2 (5.41%) NetApp
6 2 (5.41%) Wyse
7 1 (2.70%) Arista
7 1 (2.70%) Google
7 1 (2.70%) Remedy
7 1 (2.70%) Sage
7 1 (2.70%) SolarWinds