The statistics below represent IT contracts advertised across the City of London region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 156 161 168
Rank change year-on-year
+5 +7
Contract jobs requiring a 2nd Line Support 10 40 48
As % of all contract IT jobs located in the City of London 0.29% 0.71% 0.76%
As % of the Job Titles category 0.30% 0.75% 0.80%
Number of daily rates quoted 7 19 22
Median daily rate £195 £200 £168
Median daily rate % change year-on-year
-2.50% +19.40%
90% offered a daily rate of more than £157 £128 £135
10% offered a daily rate of more than £258 £273 £259
UK excluding London median daily rate £150 £155 £140
% change year-on-year
-3.22% +10.71%
Number of hourly rates quoted 1 10 14
Median hourly rate £19.00 £17.25 £20.50
Median hourly rate % change year-on-year
+10.14% -15.85%
UK excluding London median hourly rate £13.50 £14.50 £14.50
% change year-on-year
-6.89% -
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3316 5355 5998
As % of all contract IT jobs located in the City of London 94.93% 95.63% 94.70%
Number of daily rates quoted 2683 4075 4380
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £313 £276 £270
10% offered a daily rate of more than £625 £600 £625
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 44 82 87
Median hourly rate £20.00 £18.70 £20.00
Median hourly rate % change year-on-year
+6.95% -6.50%
90% offered a hourly rate of more than £12.00 £12.50 £12.30
10% offered a hourly rate of more than £43.57 £28.95 £33.75
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

2nd Line Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 2 May 2016.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 2 May 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 20 (71.43%) Windows
2 13 (46.43%) MS Office
2 13 (46.43%) Active Directory
3 12 (42.86%) Windows 7
4 10 (35.71%) Finance
5 9 (32.14%) Microsoft
6 8 (28.57%) Blackberry
7 6 (21.43%) Windows Server
7 6 (21.43%) MS Exchange
7 6 (21.43%) ITIL
8 5 (17.86%) Office 365
8 5 (17.86%) SCCM
8 5 (17.86%) SharePoint
9 4 (14.29%) Cisco
9 4 (14.29%) MS Excel
9 4 (14.29%) Citrix
9 4 (14.29%) Financial Institution
9 4 (14.29%) Windows Server 2008
9 4 (14.29%) Video Conferencing
10 3 (10.71%) Security Cleared
10 3 (10.71%) Windows Server 2012
10 3 (10.71%) Apple iOS
10 3 (10.71%) Service Management
10 3 (10.71%) Banking
10 3 (10.71%) Apple
10 3 (10.71%) Reuters
10 3 (10.71%) Bloomberg
10 3 (10.71%) DNS
10 3 (10.71%) Windows XP
10 3 (10.71%) Skype

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (21.43%) MS Exchange
2 5 (17.86%) SharePoint
3 2 (7.14%) Blackberry Enterprise Server
3 2 (7.14%) Exchange Server 2007
3 2 (7.14%) Exchange Server 2010
3 2 (7.14%) IBM Notes
4 1 (3.57%) Exchange Server 2013
4 1 (3.57%) SharePoint 2010
4 1 (3.57%) Skype for Business
Applications
1 13 (46.43%) MS Office
2 4 (14.29%) MS Excel
3 1 (3.57%) MS Visio
Business Applications
1 2 (7.14%) Eikon
2 1 (3.57%) SAP CRM
Cloud Services
1 5 (17.86%) Office 365
2 2 (7.14%) OneDrive
2 2 (7.14%) Yammer
3 1 (3.57%) SaaS
Communications & Networking
1 3 (10.71%) DNS
1 3 (10.71%) Skype
2 2 (7.14%) BGP
2 2 (7.14%) Cisco Nexus
2 2 (7.14%) DHCP
2 2 (7.14%) EIGRP
2 2 (7.14%) LAN
2 2 (7.14%) Multicast
2 2 (7.14%) Spanning Tree
2 2 (7.14%) VPN
2 2 (7.14%) WAN
3 1 (3.57%) 3G
3 1 (3.57%) Internet
3 1 (3.57%) Intranet
3 1 (3.57%) IP Telephony
3 1 (3.57%) Network Security
3 1 (3.57%) SAN
3 1 (3.57%) TCP/IP
3 1 (3.57%) VoIP
3 1 (3.57%) WebEx
Database & Business Intelligence
1 2 (7.14%) SQL Server
2 1 (3.57%) Data Warehouse
General
1 10 (35.71%) Finance
2 4 (14.29%) Financial Institution
3 3 (10.71%) Banking
4 2 (7.14%) Retail
4 2 (7.14%) Retail Banking
5 1 (3.57%) Law
Miscellaneous
1 8 (28.57%) Blackberry
2 4 (14.29%) Video Conferencing
3 2 (7.14%) iPad
3 2 (7.14%) iPhone
4 1 (3.57%) BBC
4 1 (3.57%) Device Driver
4 1 (3.57%) Digital Media
4 1 (3.57%) Fat Client
4 1 (3.57%) Handset
4 1 (3.57%) NHS
4 1 (3.57%) RSA SecurID
4 1 (3.57%) Thin Client
4 1 (3.57%) Video on Demand
Operating Systems
1 20 (71.43%) Windows
2 12 (42.86%) Windows 7
3 6 (21.43%) Windows Server
4 4 (14.29%) Windows Server 2008
5 3 (10.71%) Apple iOS
5 3 (10.71%) Windows Server 2012
5 3 (10.71%) Windows XP
6 2 (7.14%) Android
6 2 (7.14%) Linux
6 2 (7.14%) Windows 8
6 2 (7.14%) Windows Server 2003
7 1 (3.57%) Debian
7 1 (3.57%) Mac OS X
Processes & Methodologies
1 6 (21.43%) ITIL
2 3 (10.71%) Service Management
3 2 (7.14%) Asset Management
3 2 (7.14%) Change Control
3 2 (7.14%) CRM
3 2 (7.14%) Disaster Recovery
3 2 (7.14%) Incident Management
3 2 (7.14%) Mentoring
3 2 (7.14%) Root Cause Analysis
3 2 (7.14%) Workflow
4 1 (3.57%) Build Automation
4 1 (3.57%) Coaching
4 1 (3.57%) Data Management
4 1 (3.57%) DRM
4 1 (3.57%) ERP
4 1 (3.57%) Knowledge Management
4 1 (3.57%) Migration
4 1 (3.57%) Problem Management
4 1 (3.57%) Web Development
Programming Languages
1 2 (7.14%) Java
1 2 (7.14%) PowerShell
1 2 (7.14%) SQL
2 1 (3.57%) C#
2 1 (3.57%) JavaScript
2 1 (3.57%) PHP
2 1 (3.57%) T-SQL
Qualifications
1 3 (10.71%) Security Cleared
2 2 (7.14%) CCNA
2 2 (7.14%) CCNP
2 2 (7.14%) Cisco Certification
2 2 (7.14%) MCITP
2 2 (7.14%) MCSE
2 2 (7.14%) Microsoft Certification
3 1 (3.57%) A+ Certification
3 1 (3.57%) CTC Cleared
3 1 (3.57%) Degree
3 1 (3.57%) DV Cleared
3 1 (3.57%) MCP
3 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 13 (46.43%) Active Directory
2 2 (7.14%) VMware Infrastructure
3 1 (3.57%) Terminal Services
3 1 (3.57%) VMware Workstation
3 1 (3.57%) Xen
3 1 (3.57%) XenApp
3 1 (3.57%) XenDesktop
Systems Management
1 5 (17.86%) SCCM
2 1 (3.57%) Backup Exec
2 1 (3.57%) HP SIM
2 1 (3.57%) SCOM
2 1 (3.57%) SCOrch
Vendors
1 9 (32.14%) Microsoft
2 4 (14.29%) Cisco
2 4 (14.29%) Citrix
3 3 (10.71%) Apple
3 3 (10.71%) Bloomberg
3 3 (10.71%) Reuters
4 2 (7.14%) HP
4 2 (7.14%) Lotus
4 2 (7.14%) Symantec
4 2 (7.14%) VMware
5 1 (3.57%) Dell
5 1 (3.57%) Intel Security
5 1 (3.57%) Isilon
5 1 (3.57%) Polycom
5 1 (3.57%) Red Hat
5 1 (3.57%) Sage
5 1 (3.57%) SAP
5 1 (3.57%) Siemens
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