The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 137 155 169
Rank change year-on-year
+18 +14
Contract jobs requiring a 2nd Line Support 16 33 37
As % of all contract IT jobs located in the City of London 0.51% 0.64% 0.62%
As % of the Job Titles category 0.53% 0.68% 0.65%
Number of daily rates quoted 11 20 19
Average daily rate £213 £170 £188
Average daily rate % change year-on-year
+25.00% -9.33%
90% offered a daily rate of more than £160 £144 £149
10% offered a daily rate of more than £309 £239 £305
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 4 9 8
Average hourly rate £18.25 £18.70 £17.50
Average hourly rate % change year-on-year
-2.40% +6.85%
90% offered a hourly rate of more than £17.00 £12.90 £13.85
10% offered a hourly rate of more than £22.65 £22.05 £22.45
UK excluding London average hourly rate £16.00 £14.50 £15.09
% change year-on-year
+10.34% -3.90%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3005 4884 5656
As % of all contract IT jobs located in the City of London 95.52% 95.00% 94.99%
Number of daily rates quoted 2360 3750 4065
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 81 91
Average hourly rate £19.99 £18.00 £20.00
Average hourly rate % change year-on-year
+11.06% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.37 £30.95
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 12 February 2016.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 12 February 2016, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 29 (72.50%) Windows
2 18 (45.00%) MS Office
3 17 (42.50%) Finance
3 17 (42.50%) Windows 7
4 16 (40.00%) Active Directory
5 14 (35.00%) Blackberry
6 12 (30.00%) Microsoft
7 11 (27.50%) ITIL
8 10 (25.00%) Citrix
8 10 (25.00%) Windows Server
9 8 (20.00%) Windows XP
9 8 (20.00%) MS Exchange
9 8 (20.00%) Windows Server 2008
10 7 (17.50%) MS Excel
10 7 (17.50%) Bloomberg
11 6 (15.00%) Windows Server 2003
11 6 (15.00%) Cisco
11 6 (15.00%) Apple
11 6 (15.00%) Service Management
11 6 (15.00%) Windows 8
12 5 (12.50%) Apple iOS
12 5 (12.50%) Exchange Server 2010
12 5 (12.50%) Office 365
12 5 (12.50%) iPad
12 5 (12.50%) Banking
12 5 (12.50%) Retail
12 5 (12.50%) Reuters
12 5 (12.50%) SharePoint
13 4 (10.00%) IBM Notes
13 4 (10.00%) Lotus

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 12 February 2016, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.00%) MS Exchange
2 5 (12.50%) Exchange Server 2010
2 5 (12.50%) SharePoint
3 4 (10.00%) IBM Notes
4 2 (5.00%) Blackberry Enterprise Server
4 2 (5.00%) Exchange Server 2007
4 2 (5.00%) Exchange Server 2013
4 2 (5.00%) Skype for Business
5 1 (2.50%) SharePoint 2010
Applications
1 18 (45.00%) MS Office
2 7 (17.50%) MS Excel
3 2 (5.00%) MS Visio
4 1 (2.50%) Acrobat
4 1 (2.50%) Adobe After Effects
4 1 (2.50%) Adobe Premiere
4 1 (2.50%) MS PowerPoint
4 1 (2.50%) Photoshop
Business Applications
1 4 (10.00%) Eikon
2 1 (2.50%) assyst
2 1 (2.50%) Hyperion Planning
2 1 (2.50%) Oracle 11i
2 1 (2.50%) Oracle Cash Management
2 1 (2.50%) Oracle EBS
2 1 (2.50%) Oracle EBS R12
2 1 (2.50%) Oracle Financials
2 1 (2.50%) Oracle General Ledger
2 1 (2.50%) Oracle iProcurement
2 1 (2.50%) Oracle Payables
2 1 (2.50%) Oracle Receivables
2 1 (2.50%) Remedy ITSM
2 1 (2.50%) SAP CRM
Cloud Services
1 5 (12.50%) Office 365
2 2 (5.00%) Cloud Computing
Communications & Networking
1 3 (7.50%) DNS
2 2 (5.00%) BGP
2 2 (5.00%) Cisco Nexus
2 2 (5.00%) DHCP
2 2 (5.00%) EIGRP
2 2 (5.00%) Multicast
2 2 (5.00%) Spanning Tree
2 2 (5.00%) WAN
3 1 (2.50%) 3G
3 1 (2.50%) Intranet
3 1 (2.50%) IP Telephony
3 1 (2.50%) LAN
3 1 (2.50%) Remote Desktop
3 1 (2.50%) SAN
3 1 (2.50%) Skype
3 1 (2.50%) VoIP
3 1 (2.50%) VPN
3 1 (2.50%) WebEx
Database & Business Intelligence
1 2 (5.00%) SQL Server
2 1 (2.50%) Data Warehouse
2 1 (2.50%) Oracle Database
2 1 (2.50%) RDBMS
2 1 (2.50%) Relational Database
Development Applications
1 1 (2.50%) JIRA
General
1 17 (42.50%) Finance
2 5 (12.50%) Banking
2 5 (12.50%) Retail
3 4 (10.00%) Retail Banking
4 3 (7.50%) Financial Institution
4 3 (7.50%) Law
4 3 (7.50%) Legal
5 1 (2.50%) German Language
Libraries, Frameworks & Software Standards
1 1 (2.50%) HTML
Miscellaneous
1 14 (35.00%) Blackberry
2 5 (12.50%) iPad
3 4 (10.00%) iPhone
3 4 (10.00%) Video Conferencing
4 1 (2.50%) BBC
4 1 (2.50%) BYOD
4 1 (2.50%) Computer Science
4 1 (2.50%) Handset
4 1 (2.50%) Mobile App
4 1 (2.50%) NHS
4 1 (2.50%) Performance Metrics
4 1 (2.50%) SecurID
4 1 (2.50%) Video on Demand
Operating Systems
1 29 (72.50%) Windows
2 17 (42.50%) Windows 7
3 10 (25.00%) Windows Server
4 8 (20.00%) Windows Server 2008
4 8 (20.00%) Windows XP
5 6 (15.00%) Windows 8
5 6 (15.00%) Windows Server 2003
6 5 (12.50%) Apple iOS
7 3 (7.50%) Android
7 3 (7.50%) Windows Server 2012
8 2 (5.00%) Linux
8 2 (5.00%) Mac OS X
9 1 (2.50%) Debian
9 1 (2.50%) Mac OS
9 1 (2.50%) Unix
Processes & Methodologies
1 11 (27.50%) ITIL
2 6 (15.00%) Service Management
3 4 (10.00%) Incident Management
4 3 (7.50%) Change Control
5 2 (5.00%) Asset Management
5 2 (5.00%) Workflow
6 1 (2.50%) Build Automation
6 1 (2.50%) CRM
6 1 (2.50%) Disaster Recovery
6 1 (2.50%) Document Management
6 1 (2.50%) DRM
6 1 (2.50%) E-Commerce
6 1 (2.50%) ITSM
6 1 (2.50%) Kanban
6 1 (2.50%) Knowledge Management
6 1 (2.50%) Risk Analysis
6 1 (2.50%) Root Cause Analysis
6 1 (2.50%) Service Delivery
6 1 (2.50%) Test Scripting
6 1 (2.50%) User Acceptance Testing
Programming Languages
1 3 (7.50%) PowerShell
1 3 (7.50%) SQL
2 1 (2.50%) C#
2 1 (2.50%) Java
2 1 (2.50%) T-SQL
Qualifications
1 3 (7.50%) Degree
1 3 (7.50%) Security Cleared
2 2 (5.00%) CCNA
2 2 (5.00%) CCNP
2 2 (5.00%) Cisco Certification
2 2 (5.00%) MCITP
2 2 (5.00%) MCSE
2 2 (5.00%) Microsoft Certification
3 1 (2.50%) CCA
3 1 (2.50%) Citrix Certification
3 1 (2.50%) CTC Cleared
3 1 (2.50%) DV Cleared
3 1 (2.50%) SC Cleared
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 16 (40.00%) Active Directory
2 1 (2.50%) Terminal Services
2 1 (2.50%) VMware Infrastructure
2 1 (2.50%) VMware Workstation
2 1 (2.50%) vSphere
2 1 (2.50%) Xen
2 1 (2.50%) XenApp
2 1 (2.50%) XenDesktop
Systems Management
1 4 (10.00%) SCCM
2 2 (5.00%) WSUS
3 1 (2.50%) Backup Exec
3 1 (2.50%) SCOM
3 1 (2.50%) SCSM
3 1 (2.50%) Tivoli
Vendors
1 12 (30.00%) Microsoft
2 10 (25.00%) Citrix
3 7 (17.50%) Bloomberg
4 6 (15.00%) Apple
4 6 (15.00%) Cisco
5 5 (12.50%) Reuters
6 4 (10.00%) Lotus
7 3 (7.50%) VMware
8 2 (5.00%) Juniper
8 2 (5.00%) Oracle
8 2 (5.00%) Remedy
9 1 (2.50%) Adobe
9 1 (2.50%) HP
9 1 (2.50%) Hyperion
9 1 (2.50%) Intel Security
9 1 (2.50%) Red Hat
9 1 (2.50%) Sage
9 1 (2.50%) SAP
9 1 (2.50%) Siemens
9 1 (2.50%) Symantec
City, London
Marcus Donald People
Rate: £12 - £15 per hour
Posted: 6 days ago
City of Westminster
Hays Specialist Recruitment Ltd
Rate: £300.00 - £317.00 per day
Posted: 15 days ago