The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 159 163 162
Rank change year-on-year
+4 -1
Contract jobs requiring a 2nd Line Support 33 38 48
As % of all contract IT jobs located in the City of London 0.61% 0.64% 0.75%
As % of the Job Titles category 0.66% 0.69% 0.81%
Number of daily rates quoted 13 21 16
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£245 £160 £193
Average daily rate % change year-on-year
+53.12% -16.88%
90% offered a daily rate of more than £130 £135 £125
10% offered a daily rate of more than £340 £263 £268
UK excluding London average daily rate £158 £150 £165
% change year-on-year
+5.00% -9.09%
Number of hourly rates quoted 11 9 15
Average hourly rate £17.50 £20.00 £19.00
Average hourly rate % change year-on-year
-12.50% +5.26%
90% offered a hourly rate of more than £16.16 £16.90 £15.20
10% offered a hourly rate of more than £21.50 £21.20 £135.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5035 5529 5961
As % of all contract IT jobs located in the City of London 92.79% 92.49% 92.72%
Number of daily rates quoted 3845 4139 4385
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £288 £275 £283
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 92 69 141
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £12.50 £12.00 £11.50
10% offered a hourly rate of more than £30.00 £45.00 £135.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 22 May 2015.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 44 (77.19%) Windows
2 32 (56.14%) Windows 7
3 27 (47.37%) Active Directory
4 18 (31.58%) MS Office
5 16 (28.07%) MS Exchange
5 16 (28.07%) Microsoft
6 15 (26.32%) Windows XP
7 14 (24.56%) Finance
8 11 (19.30%) Windows 8
9 10 (17.54%) Windows Server 2008
10 9 (15.79%) Security Cleared
10 9 (15.79%) DHCP
10 9 (15.79%) DNS
10 9 (15.79%) WAN
11 8 (14.04%) LAN
11 8 (14.04%) SLA
11 8 (14.04%) Citrix
12 7 (12.28%) Windows Server 2003
12 7 (12.28%) McAfee
12 7 (12.28%) ITIL
12 7 (12.28%) SC Cleared
13 6 (10.53%) VMware
13 6 (10.53%) Cisco
13 6 (10.53%) TCP/IP
13 6 (10.53%) VPN
14 5 (8.77%) UNIX
14 5 (8.77%) Apple
14 5 (8.77%) Retail
14 5 (8.77%) Exchange Server 2010
15 4 (7.02%) Banking

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (28.07%) MS Exchange
2 5 (8.77%) Exchange Server 2010
3 3 (5.26%) IBM Notes
3 3 (5.26%) Lync
4 2 (3.51%) Exchange Server 2007
4 2 (3.51%) SharePoint
4 2 (3.51%) Blackberry Enterprise Server
5 1 (1.75%) Office Communications Server
5 1 (1.75%) WorkSite
5 1 (1.75%) SharePoint 2013
Applications
1 18 (31.58%) MS Office
2 3 (5.26%) MS Excel
Business Applications
1 2 (3.51%) Eikon
2 1 (1.75%) HFM
2 1 (1.75%) Cognos TM1
2 1 (1.75%) ResourceLink
2 1 (1.75%) IntelliMatch
Cloud Services
1 3 (5.26%) Office 365
Communications & Networking
1 9 (15.79%) DHCP
1 9 (15.79%) DNS
1 9 (15.79%) WAN
2 8 (14.04%) LAN
3 6 (10.53%) TCP/IP
3 6 (10.53%) VPN
4 2 (3.51%) Spanning Tree
4 2 (3.51%) Firewall
4 2 (3.51%) Wireless
4 2 (3.51%) LDAP
4 2 (3.51%) VoIP
4 2 (3.51%) SMTP
4 2 (3.51%) MPLS
4 2 (3.51%) OSPF
4 2 (3.51%) BGP
5 1 (1.75%) DSL
5 1 (1.75%) SAN
5 1 (1.75%) Broadband
Database & Business Intelligence
1 2 (3.51%) SQL Server
2 1 (1.75%) EDRMS
2 1 (1.75%) SQL Server 2000
2 1 (1.75%) SQL Server 2005
2 1 (1.75%) IDOL
General
1 14 (24.56%) Finance
2 5 (8.77%) Retail
3 4 (7.02%) Banking
4 2 (3.51%) Retail Banking
4 2 (3.51%) Legal
5 1 (1.75%) Local Government
5 1 (1.75%) Telecoms
5 1 (1.75%) Law
5 1 (1.75%) Publishing
5 1 (1.75%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (3.51%) HTML
2 1 (1.75%) COM
Miscellaneous
1 4 (7.02%) Blackberry
2 3 (5.26%) iPhone
2 3 (5.26%) Computer Science
3 2 (3.51%) iPad
3 2 (3.51%) Analytical Skills
4 1 (1.75%) NHS
4 1 (1.75%) Handset
4 1 (1.75%) Management Information System
4 1 (1.75%) Video Conferencing
Operating Systems
1 44 (77.19%) Windows
2 32 (56.14%) Windows 7
3 15 (26.32%) Windows XP
4 11 (19.30%) Windows 8
5 10 (17.54%) Windows Server 2008
6 7 (12.28%) Windows Server 2003
7 5 (8.77%) UNIX
8 3 (5.26%) Mac OS X
8 3 (5.26%) Linux
9 2 (3.51%) Windows Vista
10 1 (1.75%) Windows 2000
10 1 (1.75%) Red Hat Enterprise Linux
10 1 (1.75%) Mac OS
10 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 7 (12.28%) ITIL
2 4 (7.02%) Migration
3 3 (5.26%) Service Delivery
4 2 (3.51%) Problem Management
5 1 (1.75%) CRM
5 1 (1.75%) ITSM
5 1 (1.75%) Security Management
5 1 (1.75%) Asset Management
5 1 (1.75%) Wealth Management
5 1 (1.75%) Software Licensing
5 1 (1.75%) ITIL V3
5 1 (1.75%) Continuous Improvement
Programming Languages
1 3 (5.26%) SQL
2 1 (1.75%) VBA
Qualifications
1 9 (15.79%) Security Cleared
2 7 (12.28%) SC Cleared
3 4 (7.02%) Degree
4 2 (3.51%) CCNP
4 2 (3.51%) Cisco Certification
4 2 (3.51%) Microsoft Certification
4 2 (3.51%) ITIL Certification
5 1 (1.75%) MCSE
5 1 (1.75%) MCP
5 1 (1.75%) MCSD
Quality Assurance & Compliance
1 8 (14.04%) SLA
System Software
1 27 (47.37%) Active Directory
2 4 (7.02%) VMware Infrastructure
Systems Management
1 4 (7.02%) WSUS
2 2 (3.51%) SCCM
3 1 (1.75%) Tivoli
3 1 (1.75%) Tivoli Storage Manager
3 1 (1.75%) Casper Suite
Vendors
1 16 (28.07%) Microsoft
2 8 (14.04%) Citrix
3 7 (12.28%) McAfee
4 6 (10.53%) VMware
4 6 (10.53%) Cisco
5 5 (8.77%) Apple
6 3 (5.26%) Lotus
7 2 (3.51%) F5
7 2 (3.51%) Riverbed
7 2 (3.51%) SolarWinds
7 2 (3.51%) CheckPoint
7 2 (3.51%) Cognos
7 2 (3.51%) Juniper
7 2 (3.51%) Reuters
7 2 (3.51%) Bloomberg
7 2 (3.51%) Remedy
8 1 (1.75%) NetApp
8 1 (1.75%) Red Hat
8 1 (1.75%) EMC
8 1 (1.75%) IBM
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £80.00 - £100.00 per annum
Posted: 5 days ago