The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 170 161 176
Rank change year-on-year
-9 +15
Contract jobs requiring a 2nd Line Support 34 47 50
As % of all contract IT jobs located in the City of London 0.57% 0.80% 0.70%
As % of the Job Titles category 0.62% 0.86% 0.76%
Number of daily rates quoted 22 27 8
Average daily rate
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£200 £153 £148
Average daily rate % change year-on-year
+31.14% +3.38%
90% offered a daily rate of more than £141 £114 £115
10% offered a daily rate of more than £299 £216 £204
UK excluding London average daily rate £173 £160 £150
% change year-on-year
+7.81% +6.66%
Number of hourly rates quoted 7 14 25
Average hourly rate £21.50 £18.75 £16.00
Average hourly rate % change year-on-year
+14.66% +17.18%
90% offered a hourly rate of more than £17.86 £13.10 £10.90
10% offered a hourly rate of more than £22.05 £24.21 £24.00
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5491 5436 6581
As % of all contract IT jobs located in the City of London 92.38% 92.15% 92.62%
Number of daily rates quoted 4265 3966 4836
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £260 £285
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 87 92 169
Average hourly rate £17.98 £18.48 £20.00
Average hourly rate % change year-on-year
-2.70% -7.60%
90% offered a hourly rate of more than £10.80 £12.00 £12.00
10% offered a hourly rate of more than £32.80 £32.82 £51.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 29 July 2015.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 54 (79.41%) Windows
2 35 (51.47%) Active Directory
3 29 (42.65%) Windows 7
4 20 (29.41%) MS Office
4 20 (29.41%) Finance
5 18 (26.47%) Microsoft
6 17 (25.00%) Windows XP
7 16 (23.53%) Citrix
8 14 (20.59%) MS Exchange
9 11 (16.18%) Blackberry
9 11 (16.18%) ITIL
9 11 (16.18%) Windows 8
10 10 (14.71%) Windows Server 2008
10 10 (14.71%) Cisco
11 9 (13.24%) DNS
11 9 (13.24%) SLA
12 8 (11.76%) TCP/IP
12 8 (11.76%) Apple
13 7 (10.29%) DHCP
13 7 (10.29%) UNIX
13 7 (10.29%) MS Excel
14 6 (8.82%) WAN
14 6 (8.82%) Windows Server 2003
14 6 (8.82%) VMware
14 6 (8.82%) Security Cleared
15 5 (7.35%) Exchange Server 2010
15 5 (7.35%) Mac OS X
16 4 (5.88%) Microsoft Certification
16 4 (5.88%) SAN
16 4 (5.88%) LAN

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 29 July 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.59%) MS Exchange
2 5 (7.35%) Exchange Server 2010
3 3 (4.41%) Lync
3 3 (4.41%) SharePoint
4 2 (2.94%) IBM Notes
4 2 (2.94%) Blackberry Enterprise Server
4 2 (2.94%) Exchange Server 2007
5 1 (1.47%) Drupal
5 1 (1.47%) nginx
5 1 (1.47%) Apache Solr
5 1 (1.47%) SharePoint 2013
5 1 (1.47%) CMS
5 1 (1.47%) WorkSite
5 1 (1.47%) Apache
5 1 (1.47%) Tomcat
5 1 (1.47%) JBoss
Applications
1 20 (29.41%) MS Office
2 7 (10.29%) MS Excel
3 1 (1.47%) Spreadsheet
3 1 (1.47%) MS Project
Business Applications
1 1 (1.47%) ResourceLink
1 1 (1.47%) Eikon
Cloud Services
1 4 (5.88%) Office 365
2 1 (1.47%) Cloud Computing
2 1 (1.47%) Amazon AWS
Communications & Networking
1 9 (13.24%) DNS
2 8 (11.76%) TCP/IP
3 7 (10.29%) DHCP
4 6 (8.82%) WAN
5 4 (5.88%) LAN
5 4 (5.88%) SAN
6 3 (4.41%) Firewall
6 3 (4.41%) VPN
7 2 (2.94%) SMTP
7 2 (2.94%) VoIP
7 2 (2.94%) LDAP
7 2 (2.94%) NAS
7 2 (2.94%) Spanning Tree
7 2 (2.94%) Internet
7 2 (2.94%) MPLS
7 2 (2.94%) OSPF
7 2 (2.94%) BGP
8 1 (1.47%) DSL
8 1 (1.47%) Wi-Fi
8 1 (1.47%) Cisco IOS
Database & Business Intelligence
1 1 (1.47%) MySQL
1 1 (1.47%) SQL Server
1 1 (1.47%) SQL Server 2000
1 1 (1.47%) EDRMS
1 1 (1.47%) IDOL
1 1 (1.47%) SQL Server 2005
1 1 (1.47%) Redis
Development Applications
1 1 (1.47%) Jenkins
General
1 20 (29.41%) Finance
2 4 (5.88%) Banking
2 4 (5.88%) Retail
3 3 (4.41%) Legal
4 2 (2.94%) Publishing
4 2 (2.94%) Law
5 1 (1.47%) Back Office
5 1 (1.47%) Telecoms
5 1 (1.47%) Local Government
5 1 (1.47%) Retail Banking
5 1 (1.47%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (2.94%) HTML
1 2 (2.94%) COM
2 1 (1.47%) Web Services
2 1 (1.47%) X-Windows
2 1 (1.47%) ActiveMQ
2 1 (1.47%) Ruby on Rails
Miscellaneous
1 11 (16.18%) Blackberry
2 4 (5.88%) Video Conferencing
3 3 (4.41%) Analytical Skills
3 3 (4.41%) Computer Science
4 2 (2.94%) EMC VMAX
4 2 (2.94%) Data Centre
4 2 (2.94%) iPhone
5 1 (1.47%) Video on Demand
5 1 (1.47%) iPad
5 1 (1.47%) Enterprise Storage
5 1 (1.47%) Digital Media
5 1 (1.47%) Management Information System
5 1 (1.47%) Handset
5 1 (1.47%) Streaming Video
5 1 (1.47%) SecurID
5 1 (1.47%) EMC VNX
5 1 (1.47%) Client/Server
5 1 (1.47%) NHS
Operating Systems
1 54 (79.41%) Windows
2 29 (42.65%) Windows 7
3 17 (25.00%) Windows XP
4 11 (16.18%) Windows 8
5 10 (14.71%) Windows Server 2008
6 7 (10.29%) UNIX
7 6 (8.82%) Windows Server 2003
8 5 (7.35%) Mac OS X
9 4 (5.88%) Linux
10 2 (2.94%) Windows Server 2012
11 1 (1.47%) Windows Phone
11 1 (1.47%) Windows Vista
11 1 (1.47%) Android
11 1 (1.47%) CentOS
11 1 (1.47%) Red Hat Enterprise Linux
11 1 (1.47%) Mac OS
Processes & Methodologies
1 11 (16.18%) ITIL
2 4 (5.88%) Service Delivery
3 3 (4.41%) Migration
3 3 (4.41%) Incident Management
3 3 (4.41%) Service Management
4 2 (2.94%) Problem Management
4 2 (2.94%) Change Control
4 2 (2.94%) Disaster Recovery
5 1 (1.47%) Identity Management
5 1 (1.47%) Security Management
5 1 (1.47%) Information Management
5 1 (1.47%) Change Management
5 1 (1.47%) PRINCE2
5 1 (1.47%) CRM
5 1 (1.47%) Root Cause Analysis
5 1 (1.47%) Capacity Management
5 1 (1.47%) Performance Monitoring
5 1 (1.47%) Server Monitoring
5 1 (1.47%) Line Management
5 1 (1.47%) Mentoring
Programming Languages
1 4 (5.88%) SQL
2 1 (1.47%) Ruby
2 1 (1.47%) C
Qualifications
1 6 (8.82%) Security Cleared
2 4 (5.88%) Degree
2 4 (5.88%) SC Cleared
2 4 (5.88%) Microsoft Certification
3 3 (4.41%) ITIL Certification
3 3 (4.41%) MCP
3 3 (4.41%) MCSE
3 3 (4.41%) Cisco Certification
4 2 (2.94%) MCSA
4 2 (2.94%) CCNP
5 1 (1.47%) CCNA
5 1 (1.47%) MCSD
5 1 (1.47%) MCITP
5 1 (1.47%) DV Cleared
Quality Assurance & Compliance
1 9 (13.24%) SLA
System Software
1 35 (51.47%) Active Directory
2 4 (5.88%) VMware Infrastructure
3 1 (1.47%) Hyper-V
3 1 (1.47%) XenApp
3 1 (1.47%) Varnish
3 1 (1.47%) VMware ESX
Systems Management
1 2 (2.94%) SCCM
1 2 (2.94%) Tivoli
1 2 (2.94%) Tivoli Storage Manager
2 1 (1.47%) WSUS
2 1 (1.47%) ZABBIX
2 1 (1.47%) McAfee ePO
2 1 (1.47%) Puppet
2 1 (1.47%) Vagrant
2 1 (1.47%) Casper Suite
2 1 (1.47%) EMC VPLEX
Vendors
1 18 (26.47%) Microsoft
2 16 (23.53%) Citrix
3 10 (14.71%) Cisco
4 8 (11.76%) Apple
5 6 (8.82%) VMware
6 4 (5.88%) McAfee
7 3 (4.41%) Riverbed
7 3 (4.41%) Juniper
8 2 (2.94%) NetApp
8 2 (2.94%) Lotus
8 2 (2.94%) Red Hat
8 2 (2.94%) CheckPoint
8 2 (2.94%) IBM
8 2 (2.94%) Dell
8 2 (2.94%) EMC
8 2 (2.94%) SolarWinds
8 2 (2.94%) Bloomberg
8 2 (2.94%) Remedy
8 2 (2.94%) F5
9 1 (1.47%) Cognos
City, London
Capita Resourcing - IT Resourcing
Rate: £150 - £210 per day
Posted: 5 days ago
City, London
Premier IT
Rate: £150 - £200 per day
Posted: 6 days ago