The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 156 175 180
Rank change year-on-year
+19 +5
Contract jobs requiring a 2nd Line Support 42 54 48
As % of all contract IT jobs located in the City of London 0.72% 0.75% 0.63%
As % of the Job Titles category 0.78% 0.81% 0.67%
Number of daily rates quoted 21 19 17
Average daily rate
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£180 £190 £200
Average daily rate % change year-on-year
-5.26% -5.00%
90% offered a daily rate of more than £145 £125 £117
10% offered a daily rate of more than £275 £420 £225
UK excluding London average daily rate £160 £159 £154
% change year-on-year
+0.62% +3.41%
Number of hourly rates quoted 16 17 14
Average hourly rate £14.50 £19.50 £17.75
Average hourly rate % change year-on-year
-25.64% +9.85%
90% offered a hourly rate of more than £12.00 £15.40 £12.15
10% offered a hourly rate of more than £73.75 £21.60 £21.90
UK excluding London average hourly rate £14.75 £15.00 £14.00
% change year-on-year
-1.66% +7.14%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5382 6662 7123
As % of all contract IT jobs located in the City of London 92.55% 92.27% 92.80%
Number of daily rates quoted 3969 4847 5119
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 105 134 169
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £38.00 £43.95
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 1 October 2014.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 1 October 2014.

2nd Line Support Hourly Rate Histogram in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 84 (88.42%) Windows
2 60 (63.16%) Active Directory
3 50 (52.63%) Windows 7
4 47 (49.47%) MS Office
5 38 (40.00%) Microsoft
6 30 (31.58%) Windows Server 2008
7 29 (30.53%) Windows XP
8 26 (27.37%) ITIL
9 23 (24.21%) Finance
9 23 (24.21%) MS Excel
10 18 (18.95%) MS Exchange
11 17 (17.89%) Citrix
11 17 (17.89%) Blackberry
12 13 (13.68%) VMware
12 13 (13.68%) DNS
12 13 (13.68%) Cisco
13 12 (12.63%) SLA
14 10 (10.53%) Linux
15 9 (9.47%) DHCP
15 9 (9.47%) VPN
15 9 (9.47%) Windows Server 2003
16 8 (8.42%) Exchange Server 2007
16 8 (8.42%) SQL Server
17 7 (7.37%) Bloomberg
17 7 (7.37%) HP
17 7 (7.37%) Banking
17 7 (7.37%) Exchange Server 2010
17 7 (7.37%) SCCM
17 7 (7.37%) Windows 8
18 6 (6.32%) Android

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.95%) MS Exchange
2 8 (8.42%) Exchange Server 2007
3 7 (7.37%) Exchange Server 2010
4 4 (4.21%) IBM Notes
4 4 (4.21%) Blackberry Enterprise Server
4 4 (4.21%) Exchange Server 2003
5 2 (2.11%) SharePoint
5 2 (2.11%) WorkSite
6 1 (1.05%) Exchange Server 2000
6 1 (1.05%) Apache
6 1 (1.05%) Exchange Server 2013
6 1 (1.05%) SharePoint 2010
Applications
1 47 (49.47%) MS Office
2 23 (24.21%) MS Excel
3 4 (4.21%) MS PowerPoint
4 1 (1.05%) AutoCAD
Business Applications
1 1 (1.05%) Agresso
Cloud Services
1 1 (1.05%) Google Apps
Communications & Networking
1 13 (13.68%) DNS
2 9 (9.47%) DHCP
2 9 (9.47%) VPN
3 5 (5.26%) LAN
4 4 (4.21%) WAN
4 4 (4.21%) TCP/IP
5 3 (3.16%) Wi-Fi
5 3 (3.16%) VoIP
6 2 (2.11%) NAS
6 2 (2.11%) SMTP
6 2 (2.11%) LDAP
6 2 (2.11%) Broadband
6 2 (2.11%) Intranet
6 2 (2.11%) Internet
6 2 (2.11%) Firewall
6 2 (2.11%) Wireless
7 1 (1.05%) IP Telephony
7 1 (1.05%) 3G
7 1 (1.05%) Ethernet
7 1 (1.05%) PABX
Database & Business Intelligence
1 8 (8.42%) SQL Server
2 2 (2.11%) SQL Server 2008
2 2 (2.11%) SQL Server 2005
3 1 (1.05%) RDBMS
3 1 (1.05%) MySQL
3 1 (1.05%) Big Data
3 1 (1.05%) Oracle Database
3 1 (1.05%) Relational Database
Development Applications
1 1 (1.05%) JIRA
General
1 23 (24.21%) Finance
2 7 (7.37%) Banking
3 3 (3.16%) Investment Banking
3 3 (3.16%) Law
3 3 (3.16%) Legal
4 2 (2.11%) Marketing
5 1 (1.05%) French Language
5 1 (1.05%) Retail
5 1 (1.05%) General Ledger
5 1 (1.05%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.21%) HTML
2 3 (3.16%) XML
3 1 (1.05%) X-Windows
3 1 (1.05%) ActiveX
Miscellaneous
1 17 (17.89%) Blackberry
2 4 (4.21%) Analytical Skills
3 3 (3.16%) iPhone
4 2 (2.11%) iPad
4 2 (2.11%) Video Conferencing
4 2 (2.11%) Fat Client
4 2 (2.11%) Client/Server
4 2 (2.11%) Thin Client
5 1 (1.05%) Smartphone
5 1 (1.05%) Interactive TV
5 1 (1.05%) Management Information System
5 1 (1.05%) HP StorageWorks
5 1 (1.05%) Hedge funds
Operating Systems
1 84 (88.42%) Windows
2 50 (52.63%) Windows 7
3 30 (31.58%) Windows Server 2008
4 29 (30.53%) Windows XP
5 10 (10.53%) Linux
6 9 (9.47%) Windows Server 2003
7 7 (7.37%) Windows 8
8 6 (6.32%) Android
9 4 (4.21%) Windows Server 2012
10 2 (2.11%) Mac OS
10 2 (2.11%) Windows 2000
10 2 (2.11%) UNIX
11 1 (1.05%) Windows Vista
11 1 (1.05%) Windows Mobile
11 1 (1.05%) Windows Phone
11 1 (1.05%) Apple iOS
Processes & Methodologies
1 26 (27.37%) ITIL
2 6 (6.32%) Migration
3 4 (4.21%) Incident Management
4 2 (2.11%) ITIL V3
4 2 (2.11%) Server Monitoring
4 2 (2.11%) Change Control
4 2 (2.11%) Information Security
4 2 (2.11%) Asset Management
5 1 (1.05%) Problem Management
5 1 (1.05%) Document Management
5 1 (1.05%) Software Testing
5 1 (1.05%) Service Management
5 1 (1.05%) Disaster Recovery
5 1 (1.05%) BCP
5 1 (1.05%) B2B
5 1 (1.05%) ITIL V2
5 1 (1.05%) Fault Management
5 1 (1.05%) User Acceptance Testing
5 1 (1.05%) Usability Testing
5 1 (1.05%) Release Management
Programming Languages
1 4 (4.21%) Java
2 2 (2.11%) SQL
2 2 (2.11%) Perl
3 1 (1.05%) PHP
3 1 (1.05%) PL/SQL
3 1 (1.05%) JavaScript
3 1 (1.05%) C++
3 1 (1.05%) PowerShell
Qualifications
1 4 (4.21%) MCP
1 4 (4.21%) MCSE
1 4 (4.21%) Microsoft Certification
2 3 (3.16%) Cisco Certification
2 3 (3.16%) MCSA
3 2 (2.11%) Security Cleared
3 2 (2.11%) CCNA
3 2 (2.11%) MOS
3 2 (2.11%) MCDST
4 1 (1.05%) Degree
4 1 (1.05%) ITIL Certification
4 1 (1.05%) SC Cleared
4 1 (1.05%) DV Cleared
Quality Assurance & Compliance
1 12 (12.63%) SLA
System Software
1 60 (63.16%) Active Directory
2 5 (5.26%) VMware Infrastructure
3 2 (2.11%) vSphere
3 2 (2.11%) VMware ESX
4 1 (1.05%) Terminal Server
Systems Management
1 7 (7.37%) SCCM
2 2 (2.11%) Backup Exec
3 1 (1.05%) HP NNM
3 1 (1.05%) Nagios
3 1 (1.05%) Cisco CUCM
3 1 (1.05%) HP SIM
3 1 (1.05%) Zenoss
Vendors
1 38 (40.00%) Microsoft
2 17 (17.89%) Citrix
3 13 (13.68%) VMware
3 13 (13.68%) Cisco
4 7 (7.37%) Bloomberg
4 7 (7.37%) HP
5 5 (5.26%) Reuters
6 4 (4.21%) Lotus
6 4 (4.21%) Apple
7 3 (3.16%) McAfee
7 3 (3.16%) Oracle
8 2 (2.11%) Dell
8 2 (2.11%) Symantec
8 2 (2.11%) Remedy
8 2 (2.11%) Mitel
9 1 (1.05%) Draytek
9 1 (1.05%) GigaSpaces
9 1 (1.05%) Google
9 1 (1.05%) Wyse
9 1 (1.05%) Sage
City, London
Premier IT
Rate: £100 - £150 per day
Posted: 11 hours ago
City of London
Artemis IT Recruitment
Rate: £13.20 per hour
Posted: 9 days ago
City of London
Reed Technology - UK Posting Account
Rate: £10 - £13 per hour
Posted: 26 days ago