The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 167 173 163
Rank change year-on-year
+6 -10
Contract jobs requiring a 2nd Line Support 29 35 29
As % of all contract IT jobs located in the City of London 0.57% 0.59% 0.51%
As % of the Job Titles category 0.61% 0.63% 0.55%
Number of daily rates quoted 17 18 9
Average daily rate
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£165 £181 £115
Average daily rate % change year-on-year
-8.96% +57.60%
90% offered a daily rate of more than £139 £149 £110
10% offered a daily rate of more than £225 £308 £443
UK excluding London average daily rate £173 £145 £140
% change year-on-year
+18.96% +3.57%
Number of hourly rates quoted 9 10 8
Average hourly rate £18.70 £16.25 £14.75
Average hourly rate % change year-on-year
+15.07% +10.16%
90% offered a hourly rate of more than £13.70 £13.43 £13.70
10% offered a hourly rate of more than £22.05 £20.10 £21.10
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4733 5540 5243
As % of all contract IT jobs located in the City of London 93.22% 93.68% 93.03%
Number of daily rates quoted 3632 4003 3913
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £276 £280 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 79 92 132
Average hourly rate £17.87 £20.00 £19.00
Average hourly rate % change year-on-year
-10.67% +5.26%
90% offered a hourly rate of more than £12.50 £13.35 £12.98
10% offered a hourly rate of more than £25.92 £30.83 £51.36
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

2nd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the City of London

2nd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the City of London region.

2nd Line Support Daily Rate Trend in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the City of London region over the 3 months to 30 January 2015.

2nd Line Support Daily Rate Histogram in the City of London

2nd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the City of London region.

2nd Line Support Hourly Rate Trend in the City of London

2nd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 58 (80.56%) Windows
2 38 (52.78%) Active Directory
3 29 (40.28%) Microsoft
4 28 (38.89%) MS Office
4 28 (38.89%) Windows 7
5 20 (27.78%) Windows Server 2008
6 18 (25.00%) ITIL
7 17 (23.61%) Windows XP
7 17 (23.61%) MS Exchange
8 16 (22.22%) Finance
8 16 (22.22%) VMware
9 15 (20.83%) MS Excel
10 13 (18.06%) DNS
11 12 (16.67%) Citrix
12 11 (15.28%) SLA
12 11 (15.28%) Windows Server 2003
13 10 (13.89%) Blackberry
13 10 (13.89%) DHCP
14 9 (12.50%) Cisco
15 8 (11.11%) Migration
15 8 (11.11%) SCCM
15 8 (11.11%) VPN
15 8 (11.11%) Windows 8
16 7 (9.72%) Exchange Server 2010
17 6 (8.33%) Analytical Skills
17 6 (8.33%) Linux
18 5 (6.94%) LAN
18 5 (6.94%) TCP/IP
18 5 (6.94%) McAfee
18 5 (6.94%) Apple

2nd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (23.61%) MS Exchange
2 7 (9.72%) Exchange Server 2010
3 4 (5.56%) Exchange Server 2007
4 3 (4.17%) SharePoint
4 3 (4.17%) IBM Notes
4 3 (4.17%) Blackberry Enterprise Server
5 2 (2.78%) Apache
6 1 (1.39%) Office Communications Server
6 1 (1.39%) Lync
6 1 (1.39%) SharePoint 2010
Applications
1 28 (38.89%) MS Office
2 15 (20.83%) MS Excel
3 2 (2.78%) MS PowerPoint
4 1 (1.39%) Spreadsheet
Business Applications
1 1 (1.39%) Dynamics CRM
1 1 (1.39%) HFM
1 1 (1.39%) Cognos TM1
1 1 (1.39%) IntelliMatch
1 1 (1.39%) Eikon
Communications & Networking
1 13 (18.06%) DNS
2 10 (13.89%) DHCP
3 8 (11.11%) VPN
4 5 (6.94%) LAN
4 5 (6.94%) TCP/IP
5 4 (5.56%) Wireless
5 4 (5.56%) WAN
6 3 (4.17%) Firewall
7 2 (2.78%) Wi-Fi
7 2 (2.78%) LDAP
7 2 (2.78%) Internet
7 2 (2.78%) SMTP
7 2 (2.78%) VoIP
7 2 (2.78%) ADSL
8 1 (1.39%) Broadband
8 1 (1.39%) 3G
Database & Business Intelligence
1 3 (4.17%) SQL Server
2 2 (2.78%) MySQL
3 1 (1.39%) RDBMS
3 1 (1.39%) Big Data
3 1 (1.39%) Relational Database
3 1 (1.39%) Oracle Database
Development Applications
1 2 (2.78%) JIRA
General
1 16 (22.22%) Finance
2 4 (5.56%) Banking
3 2 (2.78%) Retail
3 2 (2.78%) Marketing
3 2 (2.78%) Telecoms
4 1 (1.39%) French Language
4 1 (1.39%) Retail Banking
4 1 (1.39%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (4.17%) HTML
2 2 (2.78%) COM
3 1 (1.39%) ActiveX
3 1 (1.39%) XML
3 1 (1.39%) X-Windows
Miscellaneous
1 10 (13.89%) Blackberry
2 6 (8.33%) Analytical Skills
3 3 (4.17%) iPhone
4 2 (2.78%) iPad
4 2 (2.78%) Interactive TV
5 1 (1.39%) Client/Server
5 1 (1.39%) Foreign Exchange (FX)
5 1 (1.39%) Management Information System
5 1 (1.39%) Handset
5 1 (1.39%) Spread Betting
5 1 (1.39%) Video Conferencing
Operating Systems
1 58 (80.56%) Windows
2 28 (38.89%) Windows 7
3 20 (27.78%) Windows Server 2008
4 17 (23.61%) Windows XP
5 11 (15.28%) Windows Server 2003
6 8 (11.11%) Windows 8
7 6 (8.33%) Linux
8 4 (5.56%) Windows Server 2012
9 3 (4.17%) UNIX
10 1 (1.39%) Windows 2000
10 1 (1.39%) Mac OS X
10 1 (1.39%) Windows Vista
10 1 (1.39%) Android
10 1 (1.39%) Mac OS
Processes & Methodologies
1 18 (25.00%) ITIL
2 8 (11.11%) Migration
3 5 (6.94%) Incident Management
4 3 (4.17%) Asset Management
5 2 (2.78%) ITIL V3
5 2 (2.78%) Server Monitoring
5 2 (2.78%) Change Control
5 2 (2.78%) Kalman Filter
5 2 (2.78%) Problem Management
5 2 (2.78%) CRM
6 1 (1.39%) ITSM
6 1 (1.39%) Disaster Recovery
6 1 (1.39%) Information Security
6 1 (1.39%) Wealth Management
6 1 (1.39%) User Acceptance Testing
6 1 (1.39%) Software Licensing
6 1 (1.39%) Continuous Improvement
Programming Languages
1 3 (4.17%) Perl
1 3 (4.17%) SQL
2 2 (2.78%) PHP
2 2 (2.78%) Java
3 1 (1.39%) PL/SQL
3 1 (1.39%) C++
3 1 (1.39%) VBA
Qualifications
1 5 (6.94%) Security Cleared
2 4 (5.56%) SC Cleared
3 3 (4.17%) Microsoft Certification
4 2 (2.78%) Degree
5 1 (1.39%) MCSE
5 1 (1.39%) MCSA
5 1 (1.39%) CCNA
5 1 (1.39%) Cisco Certification
5 1 (1.39%) MCDST
5 1 (1.39%) MCITP
5 1 (1.39%) MOS
Quality Assurance & Compliance
1 11 (15.28%) SLA
System Software
1 38 (52.78%) Active Directory
2 5 (6.94%) VMware Infrastructure
3 4 (5.56%) XenApp
Systems Management
1 8 (11.11%) SCCM
2 3 (4.17%) WSUS
3 2 (2.78%) Zenoss
3 2 (2.78%) Nagios
4 1 (1.39%) Norton AntiVirus
4 1 (1.39%) Backup Exec
4 1 (1.39%) Cisco CUCM
Vendors
1 29 (40.28%) Microsoft
2 16 (22.22%) VMware
3 12 (16.67%) Citrix
4 9 (12.50%) Cisco
5 5 (6.94%) McAfee
5 5 (6.94%) Apple
6 3 (4.17%) Oracle
6 3 (4.17%) Reuters
6 3 (4.17%) Bloomberg
6 3 (4.17%) Lotus
6 3 (4.17%) Remedy
6 3 (4.17%) AppSense
7 2 (2.78%) HP
7 2 (2.78%) Symantec
8 1 (1.39%) Cognos
8 1 (1.39%) Dell
8 1 (1.39%) Nokia
8 1 (1.39%) Wyse
8 1 (1.39%) Mitel
8 1 (1.39%) GigaSpaces
City, London
Evolution Recruitment Solutions
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City, London
Arrows Group
Rate: £12 - £14 per hour
Posted: 2 days ago