The table below looks at the statistics for SLA skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 142 157 131
Rank change year-on-year
+15 -26
Permanent jobs citing SLA 213 187 260
As % of all permanent IT jobs located in the City of London 1.85% 1.58% 2.06%
As % of the Quality Assurance & Compliance category 18.77% 15.44% 19.36%
Number of salaries quoted 179 159 237
Average salary £47,000 £51,500 £50,000
Average salary % change year-on-year
-8.73% +3.00%
90% offered a salary of more than £23,900 £30,000 £27,500
10% offered a salary of more than £70,500 £80,000 £75,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
1135 1211 1343
As % of all permanent IT jobs located in the City of London 9.86% 10.24% 10.66%
Number of salaries quoted 944 1085 1214
Average salary £55,000 £57,500 £57,500
Average salary % change year-on-year
-4.34% -
90% offered a salary of more than £35,000 £41,500 £35,000
10% offered a salary of more than £80,000 £85,000 £90,000
UK excluding London average salary £40,000 £40,000 £40,300
% change year-on-year
- -0.74%

SLA
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the City of London region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the City of London region.

SLA Salary Trend in the City of London

SLA
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing SLA across the City of London region over the 3 months to 19 September 2014.

SLA Salary Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 19 September 2014, IT jobs across the City of London region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 229 (48.93%) ITIL
2 201 (42.95%) Windows
3 172 (36.75%) Finance
4 144 (30.77%) Microsoft
5 109 (23.29%) Active Directory
6 102 (21.79%) MS Excel
7 86 (18.38%) Linux
8 80 (17.09%) Cisco
9 78 (16.67%) MS Office
10 76 (16.24%) SQL Server
10 76 (16.24%) VMware
11 74 (15.81%) Windows 7
12 73 (15.60%) Service Delivery
13 70 (14.96%) SQL
14 66 (14.10%) MS Exchange
14 66 (14.10%) Incident Management
15 63 (13.46%) Banking
15 63 (13.46%) Oracle
16 58 (12.39%) DNS
17 57 (12.18%) TCP/IP
17 57 (12.18%) Microsoft Certification
18 56 (11.97%) LAN
18 56 (11.97%) Service Management
19 51 (10.90%) UNIX
20 50 (10.68%) Change Management
21 49 (10.47%) Citrix
22 48 (10.26%) DHCP
22 48 (10.26%) VMware Infrastructure
22 48 (10.26%) Windows Server 2008
23 46 (9.83%) Telecoms

SLA
Top Related IT Skills in the City of London by Category

For the 6 months to 19 September 2014, IT jobs across the City of London region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 66 (14.10%) MS Exchange
2 31 (6.62%) Exchange Server 2010
3 19 (4.06%) SharePoint
4 17 (3.63%) IIS
4 17 (3.63%) Tomcat
5 14 (2.99%) Apache
5 14 (2.99%) Exchange Server 2003
6 10 (2.14%) Blackberry Enterprise Server
6 10 (2.14%) CMS
6 10 (2.14%) Lync
7 9 (1.92%) WordPress
8 7 (1.50%) Oracle Workflow
9 6 (1.28%) Exchange Server 2000
10 5 (1.07%) SharePoint 2010
11 4 (0.85%) SharePoint Server
11 4 (0.85%) WebSphere
11 4 (0.85%) Exchange Server 2007
12 3 (0.64%) Office Communications Server
12 3 (0.64%) SAS
13 2 (0.43%) OpenStack
Applications
1 102 (21.79%) MS Excel
2 78 (16.67%) MS Office
3 6 (1.28%) MS PowerPoint
4 3 (0.64%) MS Visio
4 3 (0.64%) MS Project
5 1 (0.21%) Photoshop
5 1 (0.21%) InfoPath
5 1 (0.21%) Spreadsheet
Business Applications
1 12 (2.56%) Oracle General Ledger
2 7 (1.50%) Oracle EBS R12
3 6 (1.28%) Oracle EBS
4 5 (1.07%) Oracle Applications
4 5 (1.07%) Oracle Financials
4 5 (1.07%) Dynamics CRM
4 5 (1.07%) Oracle Subledger Accounting
4 5 (1.07%) Oracle Payables
4 5 (1.07%) Oracle Receivables
5 4 (0.85%) Oracle Cash Management
5 4 (0.85%) Oracle Assets
6 2 (0.43%) Markit EDM
6 2 (0.43%) Remedy ITSM
6 2 (0.43%) assyst
7 1 (0.21%) Dynamics NAV
7 1 (0.21%) Agresso
7 1 (0.21%) SAP Retail
7 1 (0.21%) Oracle iProcurement
Cloud Services
1 16 (3.42%) Microsoft Azure
1 16 (3.42%) Office 365
2 10 (2.14%) SaaS
3 5 (1.07%) Amazon EC2
4 4 (0.85%) Cloud Computing
4 4 (0.85%) Amazon AWS
5 3 (0.64%) PaaS
6 2 (0.43%) Heroku
6 2 (0.43%) IaaS
7 1 (0.21%) Google Compute Engine
7 1 (0.21%) ElastiCache
7 1 (0.21%) Amazon ElastiCache
7 1 (0.21%) Google Apps
Communications & Networking
1 58 (12.39%) DNS
2 57 (12.18%) TCP/IP
3 56 (11.97%) LAN
4 48 (10.26%) DHCP
5 44 (9.40%) WAN
6 29 (6.20%) Firewall
7 26 (5.56%) SAN
8 23 (4.91%) VPN
9 20 (4.27%) Internet
9 20 (4.27%) Cisco ASA
10 19 (4.06%) Wireless
11 18 (3.85%) BGP
12 16 (3.42%) NAS
13 15 (3.21%) Cisco Nexus
14 13 (2.78%) Fibre Channel
14 13 (2.78%) MPLS
14 13 (2.78%) FTP
15 12 (2.56%) Ethernet
15 12 (2.56%) NetScaler
16 9 (1.92%) VoIP
Database & Business Intelligence
1 76 (16.24%) SQL Server
2 12 (2.56%) Oracle Reports
2 12 (2.56%) MySQL
3 11 (2.35%) SQL Server 2008
4 9 (1.92%) SQL Server 2005
5 8 (1.71%) Data Mining
5 8 (1.71%) Relational Database
6 6 (1.28%) Data Warehouse
7 5 (1.07%) Oracle Discoverer
7 5 (1.07%) SQL Server Integration Services
7 5 (1.07%) SQL Server Reporting Services
7 5 (1.07%) Oracle BI Publisher
8 4 (0.85%) MongoDB
8 4 (0.85%) SQL Server Analysis Services
9 2 (0.43%) DB2
9 2 (0.43%) Crystal Reports
9 2 (0.43%) Apache Cassandra
9 2 (0.43%) NoSQL
9 2 (0.43%) Oracle Database
10 1 (0.21%) HBase
Development Applications
1 14 (2.99%) JIRA
2 4 (0.85%) TeamCity
2 4 (0.85%) Hudson
2 4 (0.85%) Oracle Forms
2 4 (0.85%) CruiseControl
3 2 (0.43%) Jenkins
3 2 (0.43%) Git (software)
4 1 (0.21%) Subversion
4 1 (0.21%) Toad
General
1 172 (36.75%) Finance
2 63 (13.46%) Banking
3 46 (9.83%) Telecoms
4 24 (5.13%) Retail
5 22 (4.70%) Advertising
6 18 (3.85%) Legal
7 17 (3.63%) Marketing
8 15 (3.21%) Investment Banking
9 14 (2.99%) Back Office
10 12 (2.56%) Publishing
10 12 (2.56%) Law
11 11 (2.35%) Billing
12 10 (2.14%) Front Office
13 7 (1.50%) General Ledger
14 5 (1.07%) French Language
14 5 (1.07%) German Language
14 5 (1.07%) Japanese Language
15 4 (0.85%) Games
15 4 (0.85%) Spanish Language
16 3 (0.64%) Mandarin Language
Job Titles
1 105 (22.44%) Analyst
2 52 (11.11%) Service Analyst
3 48 (10.26%) Service Manager
4 41 (8.76%) Service Desk Analyst
5 33 (7.05%) Administrator
6 32 (6.84%) Support Analyst
7 30 (6.41%) Applications Support
8 22 (4.70%) Services Delivery Manager
8 22 (4.70%) Systems Administrator
8 22 (4.70%) Desktop Support
8 22 (4.70%) Support Manager
8 22 (4.70%) Delivery Manager
9 19 (4.06%) Network Engineer
9 19 (4.06%) 2nd Line Support
10 18 (3.85%) Linux Administrator
11 17 (3.63%) Linux Systems Administrator
12 15 (3.21%) Technical Manager
12 15 (3.21%) Support Engineer
13 12 (2.56%) Service Desk Manager
14 11 (2.35%) Production Manager
Libraries, Frameworks & Software Standards
1 15 (3.21%) LAMP
2 12 (2.56%) HTML
2 12 (2.56%) CSS
3 10 (2.14%) .NET
4 4 (0.85%) J2EE
4 4 (0.85%) Middleware
5 3 (0.64%) HTML5
5 3 (0.64%) Worklight
5 3 (0.64%) Ajax
5 3 (0.64%) ASP.NET
5 3 (0.64%) JSP
5 3 (0.64%) Servlets
5 3 (0.64%) Web Services
5 3 (0.64%) XML
6 2 (0.43%) COM
6 2 (0.43%) ASP.NET MVC
6 2 (0.43%) ActiveMQ
6 2 (0.43%) Apache Camel
7 1 (0.21%) ODBC
Miscellaneous
1 42 (8.97%) Management Information System
2 37 (7.91%) Analytical Skills
3 15 (3.21%) Blackberry
4 14 (2.99%) User Experience
5 12 (2.56%) CMDB
6 11 (2.35%) Video Conferencing
7 10 (2.14%) CLARiiON
8 9 (1.92%) Statistics
8 9 (1.92%) Open Source
9 8 (1.71%) Computer Science
10 7 (1.50%) Smartphone
11 6 (1.28%) Mathematics
12 5 (1.07%) Replication
13 4 (0.85%) IVR
13 4 (0.85%) STB
13 4 (0.85%) iPhone
13 4 (0.85%) Market Risk
13 4 (0.85%) Enterprise Software
14 3 (0.64%) Credit Risk
14 3 (0.64%) Clustering
Operating Systems
1 201 (42.95%) Windows
2 86 (18.38%) Linux
3 74 (15.81%) Windows 7
4 51 (10.90%) UNIX
5 48 (10.26%) Windows Server 2008
6 36 (7.69%) Windows XP
7 32 (6.84%) Windows Server 2012
8 19 (4.06%) Solaris
8 19 (4.06%) Windows Server 2003
9 16 (3.42%) Red Hat Enterprise Linux
10 10 (2.14%) Windows 8
11 8 (1.71%) AIX
11 8 (1.71%) HPUX
12 7 (1.50%) Fedora
13 3 (0.64%) Mac OS X
13 3 (0.64%) Windows 2000
13 3 (0.64%) Android
14 2 (0.43%) CentOS
15 1 (0.21%) Mac OS
15 1 (0.21%) Windows Mobile
Processes & Methodologies
1 229 (48.93%) ITIL
2 73 (15.60%) Service Delivery
3 66 (14.10%) Incident Management
4 56 (11.97%) Service Management
5 50 (10.68%) Change Management
6 38 (8.12%) Problem Management
7 28 (5.98%) ITIL V3
7 28 (5.98%) Continuous Improvement
7 28 (5.98%) Project Management
8 27 (5.77%) CRM
8 27 (5.77%) Coaching
9 26 (5.56%) E-Commerce
10 24 (5.13%) DevOps
11 20 (4.27%) Release Management
12 19 (4.06%) Capacity Planning
12 19 (4.06%) Change Control
12 19 (4.06%) Capacity Management
13 18 (3.85%) Mentoring
13 18 (3.85%) Performance Management
14 17 (3.63%) ITSM
Programming Languages
1 70 (14.96%) SQL
2 26 (5.56%) Java
3 22 (4.70%) C
4 15 (3.21%) Python
5 11 (2.35%) Bash Shell
6 10 (2.14%) C#
7 9 (1.92%) PL/SQL
8 8 (1.71%) Ruby
8 8 (1.71%) PowerShell
9 7 (1.50%) C++
9 7 (1.50%) T-SQL
10 6 (1.28%) Perl
11 5 (1.07%) VB
12 4 (0.85%) Shell Script
13 3 (0.64%) VBA
13 3 (0.64%) JavaScript
14 2 (0.43%) PHP
Qualifications
1 57 (12.18%) Microsoft Certification
2 39 (8.33%) Degree
3 26 (5.56%) MCSE
4 22 (4.70%) ITIL Certification
5 20 (4.27%) Cisco Certification
6 18 (3.85%) MCP
7 16 (3.42%) MCITP
8 14 (2.99%) Security Cleared
9 13 (2.78%) CCNP
9 13 (2.78%) CCNA
10 8 (1.71%) ITIL Foundation Certificate
11 7 (1.50%) MCSA
12 6 (1.28%) SC Cleared
13 5 (1.07%) CCIE
14 4 (0.85%) VMware Certified Professional (VCP)
14 4 (0.85%) CCVP
15 3 (0.64%) BC Cleared
15 3 (0.64%) IBM Certification
16 2 (0.43%) OCP
16 2 (0.43%) Oracle Certification
Quality Assurance & Compliance
1 11 (2.35%) QA
2 10 (2.14%) Sarbanes-Oxley
3 7 (1.50%) ISO/IEC 27001
4 4 (0.85%) COBIT
5 2 (0.43%) ISO/IEC 20000
5 2 (0.43%) ISO 9001
System Software
1 109 (23.29%) Active Directory
2 48 (10.26%) VMware Infrastructure
3 15 (3.21%) XenApp
3 15 (3.21%) UAG
4 10 (2.14%) EMC RecoverPoint
4 10 (2.14%) vSphere
5 7 (1.50%) VMware ESX
6 6 (1.28%) XenServer
7 4 (0.85%) Hyper-V
7 4 (0.85%) VMware Workstation
7 4 (0.85%) MetaFrame
8 3 (0.64%) Oracle RAC
8 3 (0.64%) VMware ESXi
8 3 (0.64%) vCloud
9 2 (0.43%) IAG
10 1 (0.21%) XenDesktop
10 1 (0.21%) VMware Server
10 1 (0.21%) Terminal Services
10 1 (0.21%) Microsoft App-V
10 1 (0.21%) ProxySG
Systems Management
1 20 (4.27%) Tivoli
2 13 (2.78%) Puppet
3 10 (2.14%) EMC NetWorker
4 9 (1.92%) Nagios
4 9 (1.92%) Cisco CUCM
5 7 (1.50%) Cacti
6 6 (1.28%) SCCM
7 4 (0.85%) Opscode Chef
7 4 (0.85%) SmokePing
8 3 (0.64%) Cisco UCCX
8 3 (0.64%) SolarWinds Orion
8 3 (0.64%) Backup Exec
8 3 (0.64%) OpenView
8 3 (0.64%) CiscoWorks
9 2 (0.43%) Foglight
9 2 (0.43%) Cisco IPCC
9 2 (0.43%) Control-M
9 2 (0.43%) Opsview
9 2 (0.43%) logstash
10 1 (0.21%) Kibana
Vendors
1 144 (30.77%) Microsoft
2 80 (17.09%) Cisco
3 76 (16.24%) VMware
4 63 (13.46%) Oracle
5 49 (10.47%) Citrix
6 29 (6.20%) HP
7 28 (5.98%) Red Hat
8 17 (3.63%) EMC
9 12 (2.56%) ServiceNow
10 11 (2.35%) Salesforce.com
11 10 (2.14%) Remedy
11 10 (2.14%) Dell
11 10 (2.14%) Juniper
11 10 (2.14%) IBM
11 10 (2.14%) Infoblox
12 9 (1.92%) SolarWinds
12 9 (1.92%) Demandware
12 9 (1.92%) Adobe
13 8 (1.71%) Avaya
13 8 (1.71%) Apple
City of London
Hudson - London
Salary: £55000 - £60000 per annum + Benefits
Posted: 14 hours ago
City, London
Deerfoot IT Resources Ltd
Posted: Yesterday
City, London
Polar Recruitment
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £28000 per annum
Posted: Yesterday
City, London
Benedict Cole Limited
Salary: £60000 - £65000 per annum + excellent Benefits
Posted: 2 days ago
City of London
Bluefire Consulting
Salary: £32000 - £35000 per annum + Excellent Benefits
Posted: 2 days ago
City, London
TalentFlow
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £23000 - £25500 per annum + £1,966 Inner London Allowance
Posted: 3 days ago
City, London
FIRST POINT IT RESOURCING
Salary: £40000 - £50000 per annum
Posted: 3 days ago
City, London
Advantage XPO
Posted: 4 days ago
City, London
Eligo Recruitment Ltd
Salary: £25000 - £32000 per annum
Posted: 4 days ago
City, London
Yoh Company
Salary: £25000 - £30000 per annum
Posted: 5 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + 6% Pension / Life / Health /
Posted: 8 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 8 days ago
City, London
Truphone
Salary: From £35,000 to £45,000 per annum + bonus & benefits
Posted: 9 days ago
City of London
Huxley Associates
Salary: £80000 - £100000 per annum + competitive
Posted: 9 days ago
City of London
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 10 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + 6% Pension / Life / Health /
Posted: 11 days ago
City of London
iKonnect
Salary: £70000 - £71000 per annum + Package
Posted: 12 days ago
City of London
iKonnect
Salary: £70000 - £71000 per annum + Package
Posted: 15 days ago