The table below looks at the statistics for SLA skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 138 153 135
Rank change year-on-year
+15 -18
Permanent jobs citing SLA 111 145 215
As % of all permanent IT jobs located in the City of London 1.87% 1.70% 1.88%
As % of the Quality Assurance & Compliance category 16.28% 14.31% 17.24%
Number of salaries quoted 102 120 176
Median salary £42,500 £47,000 £45,000
Median salary % change year-on-year
-9.57% +4.44%
90% offered a salary of more than £28,000 £27,400 £25,000
10% offered a salary of more than £72,250 £65,000 £70,500
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
682 1013 1247
As % of all permanent IT jobs located in the City of London 11.46% 11.87% 10.92%
Number of salaries quoted 608 840 1023
Median salary £57,500 £58,000 £55,000
Median salary % change year-on-year
-0.86% +5.45%
90% offered a salary of more than £33,000 £37,000 £35,000
10% offered a salary of more than £80,000 £80,000 £90,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the City of London region.

SLA Salary Trend in the City of London

SLA
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing SLA across the City of London region over the 3 months to 30 September 2016.

SLA Salary Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 30 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for SLA.

1 98 (48.51%) Windows
2 91 (45.05%) ITIL
3 85 (42.08%) Microsoft
4 59 (29.21%) MS Excel
5 51 (25.25%) Active Directory
6 47 (23.27%) Finance
7 38 (18.81%) Service Delivery
7 38 (18.81%) SQL
8 37 (18.32%) Citrix
9 30 (14.85%) Cisco
9 30 (14.85%) Asset Management
10 28 (13.86%) Incident Management
11 27 (13.37%) MS PowerPoint
11 27 (13.37%) SQL Server
12 25 (12.38%) MS Office
12 25 (12.38%) DNS
12 25 (12.38%) DHCP
12 25 (12.38%) Windows Server
13 24 (11.88%) Smartphone
13 24 (11.88%) TCP/IP
13 24 (11.88%) MS Exchange
13 24 (11.88%) VMware
14 23 (11.39%) Microsoft Certification
14 23 (11.39%) Analytical Skills
15 22 (10.89%) Linux
15 22 (10.89%) Mitel
16 21 (10.40%) Change Management
16 21 (10.40%) Service Management
16 21 (10.40%) Firewall
16 21 (10.40%) LAN

SLA
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (11.88%) MS Exchange
2 15 (7.43%) SharePoint
3 10 (4.95%) Skype for Business
4 9 (4.46%) WebSphere
5 6 (2.97%) Exchange Server 2007
5 6 (2.97%) IIS
6 5 (2.48%) BizTalk Server
6 5 (2.48%) Blackberry Enterprise Server
6 5 (2.48%) Exchange Server 2013
6 5 (2.48%) SharePoint 2013
7 4 (1.98%) SharePoint 2010
8 2 (0.99%) Apache
9 1 (0.50%) Exchange Server 2010
9 1 (0.50%) JBoss
9 1 (0.50%) Tomcat
9 1 (0.50%) WebLogic
Applications
1 59 (29.21%) MS Excel
2 27 (13.37%) MS PowerPoint
3 25 (12.38%) MS Office
4 1 (0.50%) MS Visio
Business Applications
1 9 (4.46%) Dynamics CRM
2 1 (0.50%) Dynamics AX
2 1 (0.50%) Dynamics NAV
2 1 (0.50%) Finacle
2 1 (0.50%) Loan IQ
2 1 (0.50%) Retail-J
2 1 (0.50%) RMDS
Cloud Services
1 17 (8.42%) Office 365
2 7 (3.47%) Amazon AWS
3 5 (2.48%) SaaS
4 2 (0.99%) Microsoft Azure
4 2 (0.99%) Mimecast
5 1 (0.50%) Cloud Computing
5 1 (0.50%) Google Apps
5 1 (0.50%) IaaS
5 1 (0.50%) PaaS
Communications & Networking
1 25 (12.38%) DHCP
1 25 (12.38%) DNS
2 24 (11.88%) TCP/IP
3 21 (10.40%) Firewall
3 21 (10.40%) LAN
3 21 (10.40%) WAN
4 12 (5.94%) SAN
5 11 (5.45%) VPN
6 9 (4.46%) Internet
7 7 (3.47%) Cisco ASA
8 6 (2.97%) Wireless
9 5 (2.48%) IP Telephony
9 5 (2.48%) LDAP
9 5 (2.48%) Network Security
10 4 (1.98%) Cisco ISE
10 4 (1.98%) MPLS
10 4 (1.98%) VLAN
10 4 (1.98%) VPLS
10 4 (1.98%) Wi-Fi
11 3 (1.49%) VoIP
Database & Business Intelligence
1 27 (13.37%) SQL Server
2 13 (6.44%) SQL Server 2008
3 12 (5.94%) SQL Server 2012
4 10 (4.95%) BusinessObjects
5 9 (4.46%) Crystal Reports
5 9 (4.46%) SQL Server Reporting Services
6 5 (2.48%) Relational Database
6 5 (2.48%) SQL Server Integration Services
7 4 (1.98%) MySQL
7 4 (1.98%) RDBMS
8 3 (1.49%) DB2
8 3 (1.49%) Microsoft Analysis Services
8 3 (1.49%) Power BI
8 3 (1.49%) PowerPivot
8 3 (1.49%) SQL Server 2014
9 2 (0.99%) Data Warehouse
9 2 (0.99%) SQL Server Analysis Services
10 1 (0.50%) BusinessObjects Web Intelligence
10 1 (0.50%) Enterprise Data Warehouse
10 1 (0.50%) SAP BI
Development Applications
1 3 (1.49%) MSI
2 1 (0.50%) JIRA
2 1 (0.50%) SQL Server Management Studio (SSMS)
2 1 (0.50%) Toad
General
1 47 (23.27%) Finance
2 19 (9.41%) Banking
3 9 (4.46%) Legal
3 9 (4.46%) Retail
4 7 (3.47%) French Language
4 7 (3.47%) Investment Banking
4 7 (3.47%) Publishing
5 6 (2.97%) Law
5 6 (2.97%) Telecoms
6 5 (2.48%) Back Office
7 4 (1.98%) Billing
8 2 (0.99%) Financial Institution
8 2 (0.99%) Marketing
9 1 (0.50%) Advertising
9 1 (0.50%) Games
9 1 (0.50%) Military
9 1 (0.50%) Multimedia
Job Titles
1 50 (24.75%) Analyst
2 20 (9.90%) Service Desk Engineer
3 19 (9.41%) Service Analyst
3 19 (9.41%) Service Desk Analyst
3 19 (9.41%) Support Analyst
4 18 (8.91%) Applications Support
4 18 (8.91%) Service Manager
5 16 (7.92%) IT Support
6 15 (7.43%) IT Manager
7 14 (6.93%) ITIL Manager
8 13 (6.44%) ITIL Service Manager
9 12 (5.94%) Senior Analyst
9 12 (5.94%) Team Leader
10 10 (4.95%) Administrator
10 10 (4.95%) Mitel Engineer
10 10 (4.95%) Support Engineer
11 9 (4.46%) Applications Support Analyst
12 8 (3.96%) Infrastructure Engineer
12 8 (3.96%) IT Services Manager
13 7 (3.47%) Head of Support
Libraries, Frameworks & Software Standards
1 8 (3.96%) Web Services
2 5 (2.48%) Middleware
3 4 (1.98%) Oracle Fusion
4 3 (1.49%) 802.1X
4 3 (1.49%) HTML
4 3 (1.49%) MDX
5 2 (0.99%) .NET
5 2 (0.99%) IBM Integration Bus
5 2 (0.99%) J2EE
5 2 (0.99%) JMS
5 2 (0.99%) WebSphere MQ
6 1 (0.50%) .NET Framework
6 1 (0.50%) AngularJS
6 1 (0.50%) ASP.NET
6 1 (0.50%) Java EE
6 1 (0.50%) Java EE 5
6 1 (0.50%) JBoss Seam
6 1 (0.50%) jQuery
6 1 (0.50%) SOAP
6 1 (0.50%) XML
Miscellaneous
1 24 (11.88%) Smartphone
2 23 (11.39%) Analytical Skills
3 20 (9.90%) IVR
4 15 (7.43%) Management Information System
5 14 (6.93%) Client/Server
6 10 (4.95%) Data Centre
6 10 (4.95%) Derivative
7 9 (4.46%) Computer Science
8 8 (3.96%) Fixed Income
9 7 (3.47%) Visualisation
10 6 (2.97%) Reference Data
11 5 (2.48%) Credit Risk
11 5 (2.48%) SWIFT
11 5 (2.48%) Video Conferencing
12 4 (1.98%) Replication
12 4 (1.98%) RSA SecurID
12 4 (1.98%) Statistics
13 3 (1.49%) Enterprise Storage
13 3 (1.49%) Fintech
14 2 (0.99%) Clustering
Operating Systems
1 98 (48.51%) Windows
2 25 (12.38%) Windows Server
3 22 (10.89%) Linux
4 20 (9.90%) Windows 7
5 15 (7.43%) Windows Server 2008
6 13 (6.44%) Unix
7 7 (3.47%) Windows Server 2003
7 7 (3.47%) Windows Server 2012
8 6 (2.97%) Mac OS X
8 6 (2.97%) Windows 8
9 5 (2.48%) Windows XP
10 3 (1.49%) Red Hat Enterprise Linux
11 1 (0.50%) Android
11 1 (0.50%) Apple iOS
11 1 (0.50%) Mac OS
11 1 (0.50%) Ubuntu
Processes & Methodologies
1 91 (45.05%) ITIL
2 38 (18.81%) Service Delivery
3 30 (14.85%) Asset Management
4 28 (13.86%) Incident Management
5 21 (10.40%) Change Management
5 21 (10.40%) Service Management
5 21 (10.40%) Trend Analysis
6 20 (9.90%) IT Asset Management
7 16 (7.92%) Project Management
8 15 (7.43%) Business Intelligence
9 14 (6.93%) ITIL V3
9 14 (6.93%) Stakeholder Management
10 13 (6.44%) Continuous Improvement
10 13 (6.44%) CRM
10 13 (6.44%) Performance Management
11 12 (5.94%) Problem Management
12 11 (5.45%) Root Cause Analysis
13 10 (4.95%) PRINCE2
13 10 (4.95%) Supplier Management
13 10 (4.95%) User Acceptance Testing
Programming Languages
1 38 (18.81%) SQL
2 8 (3.96%) PowerShell
3 5 (2.48%) C#
3 5 (2.48%) Shell Script
4 4 (1.98%) Java
4 4 (1.98%) T-SQL
4 4 (1.98%) VBA
5 3 (1.49%) Data Analysis Expressions (DAX)
6 2 (0.99%) C
6 2 (0.99%) Jython
7 1 (0.50%) JavaScript
7 1 (0.50%) Python
7 1 (0.50%) VB
Qualifications
1 23 (11.39%) Microsoft Certification
2 18 (8.91%) Cisco Certification
3 15 (7.43%) Degree
3 15 (7.43%) MCSE
4 13 (6.44%) CCNA
4 13 (6.44%) MCSA
5 11 (5.45%) CCNP
5 11 (5.45%) ITIL Certification
6 8 (3.96%) MCITP
6 8 (3.96%) MCP
7 7 (3.47%) CCSP
8 6 (2.97%) PMI Certification
8 6 (2.97%) PMP
8 6 (2.97%) PRINCE2 Certification
9 5 (2.48%) Security Cleared
9 5 (2.48%) VMware Certified Professional (VCP)
10 4 (1.98%) CCSE
10 4 (1.98%) MCTS
10 4 (1.98%) MOS
10 4 (1.98%) SC Cleared
Quality Assurance & Compliance
1 8 (3.96%) QA
2 7 (3.47%) Data Quality
3 4 (1.98%) ISO/IEC 27001
4 2 (0.99%) HMG Security Policy Framework
4 2 (0.99%) Sarbanes-Oxley
System Software
1 51 (25.25%) Active Directory
2 11 (5.45%) VMware Infrastructure
3 9 (4.46%) Hyper-V
4 8 (3.96%) vSphere
5 7 (3.47%) XenApp
6 3 (1.49%) Microsoft App-V
7 2 (0.99%) Squid
8 1 (0.50%) VMware ESX
8 1 (0.50%) VMware ESXi
Systems Management
1 20 (9.90%) SCCM
2 10 (4.95%) NetBackup
3 9 (4.46%) SCOM
3 9 (4.46%) WSUS
4 5 (2.48%) Nagios
4 5 (2.48%) Norton AntiVirus
5 4 (1.98%) Backup Exec
5 4 (1.98%) CA Spectrum
6 3 (1.49%) FortiGate
7 2 (0.99%) OpenView
8 1 (0.50%) AirWatch
8 1 (0.50%) BMC PATROL
8 1 (0.50%) EMC NetWorker
8 1 (0.50%) Failover Clustering
8 1 (0.50%) ITRS Geneos
8 1 (0.50%) Microsoft Clustering
8 1 (0.50%) Microsoft Data Protection Manager
8 1 (0.50%) Opscode Chef
8 1 (0.50%) Puppet
8 1 (0.50%) Tivoli
Vendors
1 85 (42.08%) Microsoft
2 37 (18.32%) Citrix
3 30 (14.85%) Cisco
4 24 (11.88%) VMware
5 22 (10.89%) Mitel
6 15 (7.43%) Google
6 15 (7.43%) IBM
7 12 (5.94%) CheckPoint
7 12 (5.94%) SAP
8 10 (4.95%) HP
8 10 (4.95%) Symantec
9 9 (4.46%) NetApp
9 9 (4.46%) Oracle
10 8 (3.96%) Remedy
11 7 (3.47%) Bloomberg
11 7 (3.47%) Reuters
12 6 (2.97%) Charles River
12 6 (2.97%) Salesforce.com
13 5 (2.48%) EMC
13 5 (2.48%) Informatica
City, London
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum + Excellent Benefits
Posted: 5 hours ago
City, London
CPS Group UK
Salary: £38000 - £45000 per annum + Benefits
Posted: Yesterday
City of London
IQ Telecom
Salary: £30000 - £35000 per annum
Posted: 4 days ago
City, London
Spinnaker Red
Salary: Up to £24,000 per annum
Posted: 4 days ago
City, London
IT Lab
Salary: From £35,000 to £40,000 per annum
Posted: 8 days ago
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £45000 - £60000 Per Annum Bonus, Pension, Holiday Allowance and extras
Posted: 3 days ago
City, London
Massive Interactive
Salary: Competitive Salary
Posted: 16 days ago
City, London
London School of Business and Finance
Salary: From £40,000 to £45,000 per annum
Posted: 15 days ago