The table below looks at the statistics for SLA skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
London / City of London
Rank 142 139 102
Rank change year-on-year
-3 -37
Permanent jobs citing SLA 90 123 265
As % of all permanent IT jobs located in the City of London 1.79% 1.92% 2.62%
As % of the Quality Assurance & Compliance category 13.70% 14.89% 23.12%
Number of salaries quoted 83 89 228
Median salary £40,000 £50,000 £42,250
Median salary % change year-on-year
-20.00% +18.34%
90% offered a salary of more than £28,000 £30,000 £25,000
10% offered a salary of more than £83,000 £72,500 £70,750
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the City of London region.

Quality Assurance & Compliance Category
City of London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
657 826 1146
As % of all permanent IT jobs located in the City of London 13.08% 12.91% 11.33%
Number of salaries quoted 605 707 1003
Median salary £55,000 £55,000 £55,000
90% offered a salary of more than £35,000 £40,000 £35,000
10% offered a salary of more than £80,000 £85,000 £85,500
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the City of London

SLA
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the City of London region.

SLA Salary Trend in the City of London

SLA
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing SLA across the City of London region over the 3 months to 24 January 2017.

SLA Salary Histogram in the City of London

SLA
Top 30 Related IT Skills in the City of London

For the 6 months to 24 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for SLA.

1 93 (49.47%) ITIL
2 91 (48.40%) Windows
3 72 (38.30%) Microsoft
4 55 (29.26%) Active Directory
5 42 (22.34%) Service Management
6 39 (20.74%) Finance
7 38 (20.21%) Citrix
8 36 (19.15%) MS Excel
9 35 (18.62%) VMware
10 33 (17.55%) Service Delivery
11 32 (17.02%) Windows Server
12 30 (15.96%) SQL
13 28 (14.89%) Cisco
13 28 (14.89%) Continuous Improvement
14 26 (13.83%) Incident Management
14 26 (13.83%) Problem Management
15 25 (13.30%) Firewall
16 23 (12.23%) Windows 7
17 22 (11.70%) VMware Infrastructure
17 22 (11.70%) Windows Server 2008
18 21 (11.17%) Office 365
18 21 (11.17%) TCP/IP
19 20 (10.64%) DNS
19 20 (10.64%) SharePoint
19 20 (10.64%) MS Exchange
19 20 (10.64%) SQL Server
19 20 (10.64%) Performance Management
19 20 (10.64%) Degree
20 19 (10.11%) MS Office
20 19 (10.11%) ITSM

SLA
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (10.64%) MS Exchange
1 20 (10.64%) SharePoint
2 14 (7.45%) IIS
3 9 (4.79%) Skype for Business
4 6 (3.19%) SharePoint 2010
4 6 (3.19%) SharePoint 2013
5 5 (2.66%) Exchange Server 2013
6 4 (2.13%) Blackberry Enterprise Server
6 4 (2.13%) CMS
6 4 (2.13%) Tomcat
7 2 (1.06%) Apache
8 1 (0.53%) Exchange Server 2003
8 1 (0.53%) Exchange Server 2007
8 1 (0.53%) Exchange Server 2010
8 1 (0.53%) JBoss
8 1 (0.53%) WebSphere
Applications
1 36 (19.15%) MS Excel
2 19 (10.11%) MS Office
3 14 (7.45%) MS PowerPoint
4 4 (2.13%) MS Visio
5 2 (1.06%) Spreadsheet
Business Applications
1 4 (2.13%) Dynamics AX
2 3 (1.60%) Dynamics CRM
2 3 (1.60%) Retail-J
3 2 (1.06%) Loan IQ
4 1 (0.53%) RMDS
Cloud Services
1 21 (11.17%) Office 365
2 8 (4.26%) SaaS
3 2 (1.06%) IaaS
3 2 (1.06%) Microsoft Azure
3 2 (1.06%) Mimecast
3 2 (1.06%) PaaS
4 1 (0.53%) Cloud Computing
4 1 (0.53%) G Suite
4 1 (0.53%) GitHub
Communications & Networking
1 25 (13.30%) Firewall
2 21 (11.17%) TCP/IP
3 20 (10.64%) DNS
4 18 (9.57%) DHCP
5 13 (6.91%) Internet
5 13 (6.91%) WAN
6 12 (6.38%) SAN
7 11 (5.85%) LAN
8 6 (3.19%) Cisco IOS
8 6 (3.19%) LDAP
8 6 (3.19%) NAS
8 6 (3.19%) VoIP
8 6 (3.19%) Wireless
9 5 (2.66%) IP Telephony
9 5 (2.66%) VLAN
9 5 (2.66%) VPN
10 4 (2.13%) BGP
10 4 (2.13%) Intrusion Detection
11 3 (1.60%) DMZ
12 2 (1.06%) MPLS
Database & Business Intelligence
1 20 (10.64%) SQL Server
2 12 (6.38%) SQL Server 2008
3 10 (5.32%) SQL Server 2012
4 9 (4.79%) SQL Server Reporting Services
5 8 (4.26%) SQL Server Integration Services
6 4 (2.13%) Crystal Reports
6 4 (2.13%) MySQL
6 4 (2.13%) Power BI
6 4 (2.13%) Relational Database
7 3 (1.60%) Microsoft Analysis Services
7 3 (1.60%) PowerPivot
7 3 (1.60%) SQL Server 2014
8 2 (1.06%) BusinessObjects
8 2 (1.06%) Data Warehouse
8 2 (1.06%) DB2
8 2 (1.06%) RDBMS
9 1 (0.53%) Enterprise Data Warehouse
9 1 (0.53%) SQL Server Analysis Services
9 1 (0.53%) ZAP BI
Development Applications
1 1 (0.53%) Jenkins
1 1 (0.53%) Oracle APEX
1 1 (0.53%) SQL Server Management Studio (SSMS)
1 1 (0.53%) Subversion
General
1 39 (20.74%) Finance
2 10 (5.32%) Legal
2 10 (5.32%) Telecoms
3 9 (4.79%) Banking
3 9 (4.79%) Retail
4 8 (4.26%) Marketing
5 7 (3.72%) French Language
6 6 (3.19%) Law
6 6 (3.19%) Publishing
7 5 (2.66%) Front Office
8 4 (2.13%) Back Office
9 3 (1.60%) Billing
10 2 (1.06%) German Language
11 1 (0.53%) Financial Institution
11 1 (0.53%) Military
Job Titles
1 47 (25.00%) Analyst
2 25 (13.30%) Service Analyst
3 19 (10.11%) IT Support
4 18 (9.57%) Team Leader
5 15 (7.98%) Service Desk Analyst
5 15 (7.98%) Service Manager
6 14 (7.45%) Support Engineer
7 13 (6.91%) Applications Support
8 12 (6.38%) ITIL Manager
8 12 (6.38%) Support Analyst
9 10 (5.32%) Services Delivery Analyst
10 9 (4.79%) Administrator
10 9 (4.79%) Head of Support
10 9 (4.79%) IT Engineer
10 9 (4.79%) IT Support Engineer
11 8 (4.26%) IT Analyst
11 8 (4.26%) ITIL Service Analyst
11 8 (4.26%) Problem Manager
12 7 (3.72%) Incident Manager
12 7 (3.72%) IT Manager
Libraries, Frameworks & Software Standards
1 5 (2.66%) Oracle Fusion
2 4 (2.13%) .NET
2 4 (2.13%) ASP.NET
2 4 (2.13%) FIX Protocol
2 4 (2.13%) Middleware
3 3 (1.60%) MDX
4 2 (1.06%) AngularJS
4 2 (1.06%) HTML
4 2 (1.06%) XML
4 2 (1.06%) XSD
4 2 (1.06%) XSLT
5 1 (0.53%) 802.1X
5 1 (0.53%) IBM Integration Bus
5 1 (0.53%) J2EE
5 1 (0.53%) JMS
5 1 (0.53%) LAMP
5 1 (0.53%) Web Services
5 1 (0.53%) WebSphere MQ
Miscellaneous
1 18 (9.57%) Analytical Skills
1 18 (9.57%) Data Centre
2 14 (7.45%) Management Information System
3 11 (5.85%) Client/Server
3 11 (5.85%) User Experience
4 8 (4.26%) Blackberry
5 7 (3.72%) Derivative
5 7 (3.72%) iPhone
6 6 (3.19%) Computer Science
6 6 (3.19%) Fixed Income
7 4 (2.13%) CMDB
7 4 (2.13%) Wiki
8 3 (1.60%) iPad
8 3 (1.60%) Reinsurance
8 3 (1.60%) Replication
8 3 (1.60%) Smartphone
8 3 (1.60%) Visualisation
9 2 (1.06%) N-Tier
9 2 (1.06%) Reference Data
9 2 (1.06%) Video Conferencing
Operating Systems
1 91 (48.40%) Windows
2 32 (17.02%) Windows Server
3 23 (12.23%) Windows 7
4 22 (11.70%) Windows Server 2008
5 17 (9.04%) Windows Server 2012
6 13 (6.91%) Linux
6 13 (6.91%) Windows Server 2003
7 11 (5.85%) Unix
7 11 (5.85%) Windows XP
8 9 (4.79%) Windows 8
9 4 (2.13%) Mac OS X
10 3 (1.60%) Red Hat Enterprise Linux
10 3 (1.60%) Windows 10
11 2 (1.06%) Android
11 2 (1.06%) VMS
12 1 (0.53%) Data ONTAP
12 1 (0.53%) Mac OS
12 1 (0.53%) Solaris
Processes & Methodologies
1 93 (49.47%) ITIL
2 42 (22.34%) Service Management
3 33 (17.55%) Service Delivery
4 28 (14.89%) Continuous Improvement
5 26 (13.83%) Incident Management
5 26 (13.83%) Problem Management
6 20 (10.64%) Performance Management
7 19 (10.11%) ITSM
8 16 (8.51%) ITIL V3
9 15 (7.98%) Root Cause Analysis
10 14 (7.45%) Business Intelligence
10 14 (7.45%) Project Management
10 14 (7.45%) Quality Management
11 10 (5.32%) Business Analysis
11 10 (5.32%) Security Management
11 10 (5.32%) Trend Analysis
12 9 (4.79%) Asset Management
12 9 (4.79%) Change Control
12 9 (4.79%) Change Management
12 9 (4.79%) Process Improvement
Programming Languages
1 30 (15.96%) SQL
2 9 (4.79%) PowerShell
3 7 (3.72%) C#
3 7 (3.72%) T-SQL
4 5 (2.66%) VBA
5 4 (2.13%) Shell Script
6 3 (1.60%) Data Analysis Expressions (DAX)
6 3 (1.60%) Java
6 3 (1.60%) Perl
7 2 (1.06%) Python
7 2 (1.06%) XPath
8 1 (0.53%) Jython
8 1 (0.53%) PHP
Qualifications
1 20 (10.64%) Degree
2 17 (9.04%) ITIL Certification
3 14 (7.45%) Microsoft Certification
4 9 (4.79%) Cisco Certification
5 8 (4.26%) MCSA
6 7 (3.72%) CCNA
6 7 (3.72%) MCSE
6 7 (3.72%) PMI Certification
6 7 (3.72%) PMP
7 6 (3.19%) PRINCE2 Certification
8 5 (2.66%) CCNP
9 4 (2.13%) CISSP
9 4 (2.13%) ITIL Foundation Certificate
10 3 (1.60%) MCITP
10 3 (1.60%) MCP
10 3 (1.60%) MCTS
10 3 (1.60%) MOS
11 2 (1.06%) CCSP
11 2 (1.06%) VMware Certified Professional (VCP)
12 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 12 (6.38%) ISO/IEC 27001
2 9 (4.79%) Data Quality
3 8 (4.26%) QA
4 4 (2.13%) COBIT
4 4 (2.13%) ISO/IEC 17799
5 1 (0.53%) HMG Security Policy Framework
5 1 (0.53%) ISO22301
5 1 (0.53%) Sarbanes-Oxley
System Software
1 55 (29.26%) Active Directory
2 22 (11.70%) VMware Infrastructure
3 8 (4.26%) Hyper-V
4 6 (3.19%) XenApp
5 5 (2.66%) vSphere
6 2 (1.06%) VMware ESX
7 1 (0.53%) DFS Replication
7 1 (0.53%) Firmware
7 1 (0.53%) NFS
7 1 (0.53%) VMware ESXi
Systems Management
1 16 (8.51%) SCCM
2 10 (5.32%) SCOM
3 7 (3.72%) NetBackup
4 4 (2.13%) Nagios
4 4 (2.13%) Puppet
5 3 (1.60%) AirWatch
5 3 (1.60%) Backup Exec
5 3 (1.60%) CA Spectrum
5 3 (1.60%) FortiGate
5 3 (1.60%) Norton AntiVirus
5 3 (1.60%) Opscode Chef
5 3 (1.60%) WSUS
6 1 (0.53%) Ansible
6 1 (0.53%) Cisco CUCM
6 1 (0.53%) Cisco UCCX
6 1 (0.53%) Microsoft Data Protection Manager
6 1 (0.53%) Red Hat Satellite
6 1 (0.53%) Salt
6 1 (0.53%) SCDPM
6 1 (0.53%) SCVMM
Vendors
1 72 (38.30%) Microsoft
2 38 (20.21%) Citrix
3 35 (18.62%) VMware
4 28 (14.89%) Cisco
5 12 (6.38%) Google
6 11 (5.85%) Oracle
7 9 (4.79%) LANDesk
7 9 (4.79%) Sun
8 7 (3.72%) HP
9 6 (3.19%) NetApp
10 5 (2.66%) CheckPoint
10 5 (2.66%) IBM
11 4 (2.13%) Symantec
12 3 (1.60%) Apple
12 3 (1.60%) BT
12 3 (1.60%) CA
12 3 (1.60%) Intel Security
12 3 (1.60%) Sybase
12 3 (1.60%) Tableau
13 2 (1.06%) Mitel
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: Yesterday
City, London
Computer People
Salary: £38000.00 - £48000.00 per annum
Posted: 5 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
City, London
Harris Global
Salary: From £48,000 to £52,000 per annum + bonus and benefits
Posted: 5 days ago
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 6 days ago
City, London
Energon People
Salary: £35000 - £40000.00 per annum + Amazing Package
Posted: 5 days ago
City, London
Oscar
Salary: £40000 - £50000 per annum + Benefits
Posted: 4 days ago
City of London
TDA Group
Salary: £95000 - £100000 per annum + bonus & benefits
Posted: Yesterday
City of London
TDA Group
Salary: £30000 - £40000 per annum
Posted: 5 days ago
City of London
Energon Global
Salary: £35000 - £40000.00 per annum + Amazing Package
Posted: 14 days ago
City, London
The North Starr
Salary: £30000 - £38000 per annum + on-call, benefits
Posted: 5 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 14 days ago
City, London
IT Lab
Salary: Up to £45,000 per annum dependent on experience
Posted: 13 days ago
City, London
IT Lab
Salary: Up to £30,000 per annum dependent on experience
Posted: 13 days ago
City of London
CPS Group Limited
Salary: £20000 - £25000 per annum + Travel & Shift Allowance, Bonus
Posted: 13 days ago
City, London
Accenture
Salary: From £56,996 to £66,360 per annum
Posted: 21 days ago