The statistics below represent IT jobs advertised across the City of London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 233 254 261
Rank change year-on-year
+21 +7
Permanent jobs requiring a Technical Support 15 57 84
As % of all permanent IT jobs located in the City of London 0.24% 0.54% 0.68%
As % of the Job Titles category 0.25% 0.57% 0.72%
Number of salaries quoted 14 45 66
Median salary £32,750 £42,500 £36,250
Median salary % change year-on-year
-22.94% +17.24%
90% offered a salary of more than £24,350 £29,700 £25,000
10% offered a salary of more than £46,250 £64,000 £54,000
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6027 9954 11718
As % of all permanent IT jobs located in the City of London 96.02% 95.01% 95.17%
Number of salaries quoted 5500 8516 9792
Median salary £57,500 £55,000 £53,000
Median salary % change year-on-year
+4.54% +3.77%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 26 July 2016.

Technical Support Salary Histogram in the City of London

Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 26 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 26 (42.62%) Windows
2 20 (32.79%) SQL
2 20 (32.79%) Finance
3 17 (27.87%) Active Directory
3 17 (27.87%) Windows Server
4 15 (24.59%) Microsoft
4 15 (24.59%) VMware
5 14 (22.95%) Degree
6 13 (21.31%) Windows 7
7 12 (19.67%) Windows Server 2012
7 12 (19.67%) Analytical Skills
7 12 (19.67%) Linux
8 11 (18.03%) ITIL
8 11 (18.03%) MS Office
8 11 (18.03%) Windows Server 2008
9 10 (16.39%) SQL Server
10 9 (14.75%) Cisco
10 9 (14.75%) SharePoint
11 8 (13.11%) Computer Science
12 7 (11.48%) German Language
12 7 (11.48%) CSS
13 6 (9.84%) HTML
13 6 (9.84%) Java
13 6 (9.84%) JavaScript
13 6 (9.84%) MS Exchange
13 6 (9.84%) VoIP
13 6 (9.84%) VPN
13 6 (9.84%) Citrix
13 6 (9.84%) Agile Software Development
14 5 (8.20%) Banking

Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.75%) SharePoint
2 6 (9.84%) MS Exchange
3 4 (6.56%) Exchange Server 2010
4 3 (4.92%) Exchange Server 2013
4 3 (4.92%) SharePoint 2013
4 3 (4.92%) SharePoint Server
5 2 (3.28%) Apache
5 2 (3.28%) IIS
5 2 (3.28%) SharePoint 2010
5 2 (3.28%) Skype for Business
5 2 (3.28%) WebSphere
6 1 (1.64%) Blackberry Enterprise Server
6 1 (1.64%) CMS
6 1 (1.64%) Tomcat
Applications
1 11 (18.03%) MS Office
2 5 (8.20%) MS Excel
Business Applications
1 2 (3.28%) LatentZero
1 2 (3.28%) thinkFolio
2 1 (1.64%) assyst
2 1 (1.64%) Decalog
2 1 (1.64%) HiInvest
2 1 (1.64%) Markit EDM
Cloud Services
1 3 (4.92%) Office 365
2 2 (3.28%) Mimecast
2 2 (3.28%) SaaS
3 1 (1.64%) Amazon AWS
Communications & Networking
1 6 (9.84%) VoIP
1 6 (9.84%) VPN
2 5 (8.20%) Firewall
2 5 (8.20%) LAN
2 5 (8.20%) WAN
3 4 (6.56%) TCP/IP
4 3 (4.92%) DNS
4 3 (4.92%) MPLS
4 3 (4.92%) PBX
4 3 (4.92%) SAN
5 2 (3.28%) DHCP
5 2 (3.28%) Ethernet
5 2 (3.28%) Fibre Channel
5 2 (3.28%) Internet
5 2 (3.28%) Intranet
5 2 (3.28%) iSCSI
5 2 (3.28%) LDAP
5 2 (3.28%) NAS
5 2 (3.28%) Skype
5 2 (3.28%) SNMP
Database & Business Intelligence
1 10 (16.39%) SQL Server
2 5 (8.20%) SQL Server 2012
3 3 (4.92%) SQL Server 2008
4 2 (3.28%) DB2
4 2 (3.28%) Relational Database
4 2 (3.28%) SQL Server 2014
5 1 (1.64%) Crystal Reports
5 1 (1.64%) MySQL
5 1 (1.64%) SQL Server 2005
5 1 (1.64%) SQLPlus
Development Applications
1 3 (4.92%) JIRA
General
1 20 (32.79%) Finance
2 7 (11.48%) German Language
3 5 (8.20%) Banking
3 5 (8.20%) Law
4 4 (6.56%) Japanese Language
4 4 (6.56%) Telecoms
5 2 (3.28%) French Language
5 2 (3.28%) Retail
6 1 (1.64%) Dutch Language
6 1 (1.64%) Front Office
6 1 (1.64%) Investment Banking
6 1 (1.64%) Legal
6 1 (1.64%) Manufacturing
6 1 (1.64%) Marketing
6 1 (1.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (11.48%) CSS
2 6 (9.84%) HTML
3 5 (8.20%) .NET
4 3 (4.92%) FIX Protocol
5 1 (1.64%) .NET Framework
5 1 (1.64%) ASP.NET
5 1 (1.64%) Web Services
5 1 (1.64%) XML
Miscellaneous
1 12 (19.67%) Analytical Skills
2 8 (13.11%) Computer Science
3 5 (8.20%) Biometrics
3 5 (8.20%) Blackberry
4 3 (4.92%) Hedge funds
5 2 (3.28%) Clustering
5 2 (3.28%) Mathematics
5 2 (3.28%) Smartphone
6 1 (1.64%) BYOD
6 1 (1.64%) EMC VNX
6 1 (1.64%) Physics
6 1 (1.64%) YubiKey
Operating Systems
1 26 (42.62%) Windows
2 17 (27.87%) Windows Server
3 13 (21.31%) Windows 7
4 12 (19.67%) Linux
4 12 (19.67%) Windows Server 2012
5 11 (18.03%) Windows Server 2008
6 3 (4.92%) Solaris
6 3 (4.92%) Windows 10
7 2 (3.28%) Unix
7 2 (3.28%) Windows 8
7 2 (3.28%) Windows Server 2003
8 1 (1.64%) AIX
8 1 (1.64%) Debian
8 1 (1.64%) Ubuntu
Processes & Methodologies
1 11 (18.03%) ITIL
2 6 (9.84%) Agile Software Development
3 5 (8.20%) Matrix Organization
3 5 (8.20%) OpenUP
4 4 (6.56%) Document Management
4 4 (6.56%) ITIL V3
5 3 (4.92%) Change Management
5 3 (4.92%) Data Protection
5 3 (4.92%) Incident Management
6 2 (3.28%) Continuous Improvement
6 2 (3.28%) CRM
6 2 (3.28%) DevOps
6 2 (3.28%) Disaster Recovery
6 2 (3.28%) ERP
6 2 (3.28%) Investment Management
6 2 (3.28%) Mobile Device Management
6 2 (3.28%) Performance Analysis
6 2 (3.28%) Project Management
6 2 (3.28%) Service Management
6 2 (3.28%) Software Deployment
Programming Languages
1 20 (32.79%) SQL
2 6 (9.84%) Java
2 6 (9.84%) JavaScript
3 3 (4.92%) Shell Script
4 2 (3.28%) PowerShell
5 1 (1.64%) Bash Shell
5 1 (1.64%) C
5 1 (1.64%) C#
5 1 (1.64%) PHP
5 1 (1.64%) Python
5 1 (1.64%) VB
5 1 (1.64%) VBScript
Qualifications
1 14 (22.95%) Degree
2 4 (6.56%) CCNA
2 4 (6.56%) Cisco Certification
2 4 (6.56%) Microsoft Certification
3 3 (4.92%) MCSE
4 1 (1.64%) CCNP
4 1 (1.64%) HND
4 1 (1.64%) ITIL Certification
4 1 (1.64%) MCP
4 1 (1.64%) MCSA
4 1 (1.64%) MOS
Quality Assurance & Compliance
1 3 (4.92%) SLA
2 1 (1.64%) QA
System Software
1 17 (27.87%) Active Directory
2 2 (3.28%) Hyper-V
2 2 (3.28%) Squid
3 1 (1.64%) NFS
3 1 (1.64%) VMware ESX
Systems Management
1 4 (6.56%) SCCM
2 3 (4.92%) Microsoft Data Protection Manager
3 2 (3.28%) Microsoft Clustering
4 1 (1.64%) Cisco CUCM
4 1 (1.64%) DameWare
4 1 (1.64%) ITRS Geneos
4 1 (1.64%) NetBackup
4 1 (1.64%) SCOM
4 1 (1.64%) SCSM
4 1 (1.64%) SCVMM
4 1 (1.64%) Symantec Enterprise Vault
4 1 (1.64%) XenMobile
Vendors
1 15 (24.59%) Microsoft
1 15 (24.59%) VMware
2 9 (14.75%) Cisco
3 6 (9.84%) Citrix
4 5 (8.20%) Bloomberg
5 3 (4.92%) HP
5 3 (4.92%) IBM
5 3 (4.92%) Sun
5 3 (4.92%) Sybase
6 2 (3.28%) arcserve
6 2 (3.28%) iManage
6 2 (3.28%) ServiceNow
7 1 (1.64%) Cyber-Ark
7 1 (1.64%) MobileIron
7 1 (1.64%) RightFax
7 1 (1.64%) SolarWinds
7 1 (1.64%) Spiceworks
7 1 (1.64%) Splunk
7 1 (1.64%) Supermicro
7 1 (1.64%) Veeam
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: 3 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
Harrington Starr
Salary: £90000 - £120000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
JM
Salary: £45000 - £55000 per annum + bonus and pension
Posted: 3 days ago