The statistics below represent IT jobs advertised across the City of London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Technical Support
London / City of London
Rank 187 225 236
Rank change year-on-year
+38 +11
Permanent jobs requiring a Technical Support 33 39 74
As % of all permanent IT jobs located in the City of London 0.67% 0.60% 0.72%
As % of the Job Titles category 0.69% 0.63% 0.76%
Number of salaries quoted 29 38 60
Median salary £37,500 £46,250 £37,000
Median salary % change year-on-year
-18.91% +25.00%
90% offered a salary of more than £27,800 £36,500 £24,000
10% offered a salary of more than £45,000 £70,000 £49,350
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4804 6197 9793
As % of all permanent IT jobs located in the City of London 96.91% 95.87% 95.81%
Number of salaries quoted 4378 5553 8541
Median salary £57,500 £57,500 £54,000
Median salary % change year-on-year
- +6.48%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 22 January 2017.

Technical Support Salary Histogram in the City of London

Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 22 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 26 (47.27%) Windows
2 21 (38.18%) Active Directory
3 16 (29.09%) Microsoft
4 15 (27.27%) ITIL
4 15 (27.27%) MS Excel
5 14 (25.45%) Degree
6 13 (23.64%) Windows Server 2008
6 13 (23.64%) SQL
6 13 (23.64%) MS Office
7 12 (21.82%) VMware
7 12 (21.82%) Computer Science
8 11 (20.00%) Windows 7
8 11 (20.00%) Windows Server 2012
8 11 (20.00%) Firewall
8 11 (20.00%) MS Exchange
9 10 (18.18%) HTML
9 10 (18.18%) JavaScript
9 10 (18.18%) WAN
9 10 (18.18%) Finance
9 10 (18.18%) Apple iOS
9 10 (18.18%) Android
9 10 (18.18%) JIRA
10 9 (16.36%) Cisco
10 9 (16.36%) CSS
11 8 (14.55%) C#
11 8 (14.55%) Perl
11 8 (14.55%) PHP
11 8 (14.55%) LAN
11 8 (14.55%) Python
11 8 (14.55%) B2B

Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (20.00%) MS Exchange
2 8 (14.55%) CMS
3 5 (9.09%) Exchange Server 2010
3 5 (9.09%) SharePoint
4 3 (5.45%) Skype for Business
5 2 (3.64%) Exchange Server 2013
6 1 (1.82%) IIS
Applications
1 15 (27.27%) MS Excel
2 13 (23.64%) MS Office
3 4 (7.27%) MS PowerPoint
3 4 (7.27%) MS Visio
Business Applications
1 1 (1.82%) Dynamics CRM
Cloud Services
1 8 (14.55%) Office 365
1 8 (14.55%) SaaS
2 2 (3.64%) Adobe Creative Cloud
2 2 (3.64%) Amazon AWS
2 2 (3.64%) Microsoft Azure
Communications & Networking
1 11 (20.00%) Firewall
2 10 (18.18%) WAN
3 8 (14.55%) LAN
4 7 (12.73%) VPN
5 5 (9.09%) Internet
6 3 (5.45%) DHCP
6 3 (5.45%) DNS
6 3 (5.45%) HTTP
6 3 (5.45%) SAN
6 3 (5.45%) TCP/IP
6 3 (5.45%) VLAN
7 2 (3.64%) Cisco IOS
7 2 (3.64%) FTP
7 2 (3.64%) Intranet
7 2 (3.64%) Skype
7 2 (3.64%) SMTP
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 2 (3.64%) Big Data
2 2 (3.64%) Data Warehouse
2 2 (3.64%) Relational Database
Development Applications
1 10 (18.18%) JIRA
2 8 (14.55%) Firebug
3 2 (3.64%) Visual Studio
General
1 10 (18.18%) Finance
2 3 (5.45%) Banking
2 3 (5.45%) Mandarin Language
2 3 (5.45%) Marketing
3 2 (3.64%) Legal
4 1 (1.82%) Advertising
4 1 (1.82%) Back Office
4 1 (1.82%) Publishing
4 1 (1.82%) Spanish Language
4 1 (1.82%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (18.18%) HTML
2 9 (16.36%) CSS
3 8 (14.55%) JSON
3 8 (14.55%) RESTful
4 4 (7.27%) Middleware
5 3 (5.45%) XML
6 1 (1.82%) .NET
6 1 (1.82%) Web Services
Miscellaneous
1 12 (21.82%) Computer Science
2 8 (14.55%) Digital Media
3 3 (5.45%) Hedge funds
3 3 (5.45%) Management Information System
4 2 (3.64%) Internet of Things
4 2 (3.64%) Mobile App
4 2 (3.64%) Video Conferencing
5 1 (1.82%) Analytical Skills
5 1 (1.82%) Blackberry
5 1 (1.82%) Data Centre
5 1 (1.82%) Mathematics
Operating Systems
1 26 (47.27%) Windows
2 13 (23.64%) Windows Server 2008
3 11 (20.00%) Windows 7
3 11 (20.00%) Windows Server 2012
4 10 (18.18%) Android
4 10 (18.18%) Apple iOS
5 7 (12.73%) Windows Server
6 6 (10.91%) Linux
7 4 (7.27%) Unix
8 3 (5.45%) Mac OS X
9 2 (3.64%) VMS
9 2 (3.64%) Windows 8
Processes & Methodologies
1 15 (27.27%) ITIL
2 8 (14.55%) B2B
2 8 (14.55%) Cross-Browser Compatibility
2 8 (14.55%) Project Management
2 8 (14.55%) Web Development
3 6 (10.91%) Mentoring
4 4 (7.27%) Business Analysis
4 4 (7.27%) Data Protection
4 4 (7.27%) Software Deployment
5 3 (5.45%) Analytics
5 3 (5.45%) CRM
5 3 (5.45%) Problem Management
6 2 (3.64%) Agile Software Development
6 2 (3.64%) Business Analytics
6 2 (3.64%) Contract Management
6 2 (3.64%) PRINCE2
6 2 (3.64%) Regression Testing
6 2 (3.64%) SDLC
6 2 (3.64%) User Acceptance Testing
7 1 (1.82%) Technical Architecture
Programming Languages
1 13 (23.64%) SQL
2 10 (18.18%) JavaScript
3 8 (14.55%) C#
3 8 (14.55%) Perl
3 8 (14.55%) PHP
3 8 (14.55%) Python
3 8 (14.55%) Ruby
4 1 (1.82%) Java
4 1 (1.82%) PL/SQL
4 1 (1.82%) PowerShell
Qualifications
1 14 (25.45%) Degree
2 8 (14.55%) Microsoft Certification
3 4 (7.27%) MCSE
4 3 (5.45%) ITIL Certification
5 2 (3.64%) CCNA
5 2 (3.64%) Cisco Certification
5 2 (3.64%) MCITP
5 2 (3.64%) MCP
5 2 (3.64%) MCSA
Quality Assurance & Compliance
1 3 (5.45%) SLA
System Software
1 21 (38.18%) Active Directory
2 7 (12.73%) VMware Infrastructure
3 4 (7.27%) Hyper-V
4 3 (5.45%) vSphere
5 2 (3.64%) Virtual Machines
5 2 (3.64%) XenApp
5 2 (3.64%) XenDesktop
Systems Management
1 3 (5.45%) FortiGate
2 2 (3.64%) Casper Suite
2 2 (3.64%) NetBackup
2 2 (3.64%) SCCM
Vendors
1 16 (29.09%) Microsoft
2 12 (21.82%) VMware
3 9 (16.36%) Cisco
4 8 (14.55%) Apple
5 5 (9.09%) HP
6 3 (5.45%) Citrix
6 3 (5.45%) IBM
7 2 (3.64%) Adobe
7 2 (3.64%) Avaya
7 2 (3.64%) Dell
7 2 (3.64%) EMC
7 2 (3.64%) iManage
7 2 (3.64%) NetApp
7 2 (3.64%) Remedy
7 2 (3.64%) ServiceNow
7 2 (3.64%) Trend Micro
7 2 (3.64%) Veeam
7 2 (3.64%) Veritas
8 1 (1.82%) Intel Security
8 1 (1.82%) LexisNexis
City, London
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Salary: Bonus and benefits package
Posted: 3 days ago
City, London
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Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: 5 days ago
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Posted: 18 days ago
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Posted: 17 days ago
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Posted: 17 days ago