The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 201 278 232
Rank change year-on-year
+77 -46
Permanent jobs requiring a Technical Support 127 44 111
As % of all permanent IT jobs located in the City of London 1.11% 0.37% 0.87%
As % of the Job Titles category 1.20% 0.40% 0.92%
Number of salaries quoted 88 40 104
Average salary £37,500 £39,000 £42,500
Average salary % change year-on-year
-3.84% -8.23%
90% offered a salary of more than £25,000 £26,450 £25,300
10% offered a salary of more than £55,750 £48,650 £60,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10615 11049 12033
As % of all permanent IT jobs located in the City of London 92.88% 93.09% 93.93%
Number of salaries quoted 8939 9687 11040
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 22 September 2014.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 September 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 98 (50.00%) Finance
2 78 (39.80%) Windows
3 77 (39.29%) Microsoft
4 56 (28.57%) SQL
5 55 (28.06%) Analytical Skills
6 47 (23.98%) ITIL
7 42 (21.43%) SQL Server
8 41 (20.92%) Active Directory
8 41 (20.92%) Citrix
9 40 (20.41%) Degree
10 38 (19.39%) Windows Server 2008
10 38 (19.39%) Microsoft Certification
11 37 (18.88%) VMware
12 35 (17.86%) MS Office
13 33 (16.84%) Oracle
13 33 (16.84%) Biometrics
14 32 (16.33%) MS Excel
15 31 (15.82%) Linux
16 30 (15.31%) Bloomberg
17 28 (14.29%) MCSE
18 27 (13.78%) Law
19 26 (13.27%) UNIX
20 20 (10.20%) SharePoint
20 20 (10.20%) Windows Server 2003
20 20 (10.20%) DNS
20 20 (10.20%) VMware Infrastructure
21 19 (9.69%) Japanese Language
21 19 (9.69%) DHCP
22 18 (9.18%) Internet
22 18 (9.18%) MS Exchange

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 September 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (10.20%) SharePoint
2 18 (9.18%) MS Exchange
3 16 (8.16%) IIS
4 11 (5.61%) Tomcat
5 8 (4.08%) Exchange Server 2010
6 6 (3.06%) Exchange Server 2007
6 6 (3.06%) Lync
6 6 (3.06%) Exchange Server 2013
7 5 (2.55%) WebSphere
8 4 (2.04%) Blackberry Enterprise Server
9 3 (1.53%) MQSeries
10 2 (1.02%) ColdFusion
10 2 (1.02%) Tuxedo
10 2 (1.02%) Exchange Server 2003
11 1 (0.51%) WorkSite
11 1 (0.51%) WebSphere Application Server
11 1 (0.51%) Apache
11 1 (0.51%) IBM Notes
Applications
1 35 (17.86%) MS Office
2 32 (16.33%) MS Excel
3 1 (0.51%) Spreadsheet
Business Applications
1 11 (5.61%) SAP Business One
2 6 (3.06%) Oracle EBS R12
3 5 (2.55%) Oracle Applications
4 4 (2.04%) Oracle EBS
4 4 (2.04%) Dynamics CRM
4 4 (2.04%) Dynamics AX
5 3 (1.53%) Oracle Payables
5 3 (1.53%) Oracle Receivables
5 3 (1.53%) Oracle Cash Management
5 3 (1.53%) Oracle Assets
5 3 (1.53%) Oracle Subledger Accounting
5 3 (1.53%) Oracle General Ledger
5 3 (1.53%) Oracle Financials
6 1 (0.51%) IntelliMatch
6 1 (0.51%) Oracle Procure-to-Pay
6 1 (0.51%) Towers Watson Igloo
6 1 (0.51%) SunGard Stream Clearvision
6 1 (0.51%) PeopleSoft HRMS
Cloud Services
1 2 (1.02%) Cloud Computing
1 2 (1.02%) SaaS
Communications & Networking
1 20 (10.20%) DNS
2 19 (9.69%) DHCP
3 18 (9.18%) Internet
4 12 (6.12%) TCP/IP
5 10 (5.10%) LAN
6 9 (4.59%) Firewall
7 6 (3.06%) WAN
8 5 (2.55%) VPN
8 5 (2.55%) SAN
8 5 (2.55%) Wireless
9 4 (2.04%) Broadband
10 3 (1.53%) LDAP
10 3 (1.53%) VoIP
10 3 (1.53%) SSL
11 2 (1.02%) Intranet
11 2 (1.02%) HTTP
12 1 (0.51%) Modbus
12 1 (0.51%) Fibre Channel
12 1 (0.51%) Network Security
12 1 (0.51%) IPv6
Database & Business Intelligence
1 42 (21.43%) SQL Server
2 17 (8.67%) SQL Server Reporting Services
3 14 (7.14%) SQL Server 2008
4 13 (6.63%) SQL Server 2005
5 12 (6.12%) SQL Server 2012
6 5 (2.55%) MySQL
7 4 (2.04%) Crystal Reports
7 4 (2.04%) Oracle Database
7 4 (2.04%) Relational Database
8 3 (1.53%) Oracle BI Publisher
8 3 (1.53%) Oracle Reports
8 3 (1.53%) Oracle Discoverer
8 3 (1.53%) RDBMS
8 3 (1.53%) InterSystems Cache
9 2 (1.02%) Oracle Database 11g
10 1 (0.51%) Hadoop
10 1 (0.51%) MS Access
10 1 (0.51%) SQLPlus
10 1 (0.51%) NonStop SQL
10 1 (0.51%) SQL Server Integration Services
Development Applications
1 3 (1.53%) Oracle Forms
2 1 (0.51%) Visual Studio
General
1 98 (50.00%) Finance
2 27 (13.78%) Law
3 19 (9.69%) Japanese Language
4 16 (8.16%) Banking
5 13 (6.63%) French Language
6 10 (5.10%) Multimedia
7 9 (4.59%) Manufacturing
8 7 (3.57%) Mandarin Language
8 7 (3.57%) Back Office
9 6 (3.06%) Front Office
10 5 (2.55%) German Language
10 5 (2.55%) Marketing
10 5 (2.55%) Advertising
10 5 (2.55%) Legal
11 4 (2.04%) Financial Institution
11 4 (2.04%) Investment Banking
12 3 (1.53%) Telecoms
13 2 (1.02%) Italian Language
13 2 (1.02%) Polish Language
13 2 (1.02%) Portuguese Language
Libraries, Frameworks & Software Standards
1 13 (6.63%) .NET
2 10 (5.10%) HTML
3 9 (4.59%) XML
4 8 (4.08%) ASP.NET
5 6 (3.06%) SOAP
6 4 (2.04%) CSS
7 3 (1.53%) JMS
8 2 (1.02%) XML Messaging
8 2 (1.02%) DHTML
8 2 (1.02%) DOM
8 2 (1.02%) COM
8 2 (1.02%) jQuery
8 2 (1.02%) .NET Framework
8 2 (1.02%) HTML5
8 2 (1.02%) CSS3
9 1 (0.51%) REST
9 1 (0.51%) RESTful
9 1 (0.51%) Software Packaging
9 1 (0.51%) JSON
9 1 (0.51%) FIX Protocol
Miscellaneous
1 55 (28.06%) Analytical Skills
2 33 (16.84%) Biometrics
3 9 (4.59%) Computer Science
4 7 (3.57%) Foreign Exchange (FX)
5 6 (3.06%) Management Information System
6 5 (2.55%) Enterprise Software
6 5 (2.55%) Equities
7 4 (2.04%) Thin Client
7 4 (2.04%) Fat Client
8 3 (1.53%) Hedge funds
8 3 (1.53%) Replication
9 2 (1.02%) Grid Computing
9 2 (1.02%) Fixed Income
9 2 (1.02%) Blackberry
9 2 (1.02%) Client/Server
10 1 (0.51%) SWIFT
10 1 (0.51%) Mathematics
10 1 (0.51%) Video Conferencing
10 1 (0.51%) Smartcard
10 1 (0.51%) Tandem
Operating Systems
1 78 (39.80%) Windows
2 38 (19.39%) Windows Server 2008
3 31 (15.82%) Linux
4 26 (13.27%) UNIX
5 20 (10.20%) Windows Server 2003
6 17 (8.67%) Windows Server 2012
7 7 (3.57%) Windows XP
7 7 (3.57%) Solaris
8 6 (3.06%) AIX
8 6 (3.06%) Windows 7
9 5 (2.55%) Windows Vista
10 2 (1.02%) Red Hat Enterprise Linux
11 1 (0.51%) Windows 8
11 1 (0.51%) CentOS
11 1 (0.51%) Mac OS
11 1 (0.51%) Mac OS X
Processes & Methodologies
1 47 (23.98%) ITIL
2 12 (6.12%) ERP
2 12 (6.12%) Problem Management
2 12 (6.12%) Time Management
2 12 (6.12%) Analytics
3 11 (5.61%) Incident Management
4 10 (5.10%) Disaster Recovery
5 7 (3.57%) CRM
5 7 (3.57%) Service Management
6 6 (3.06%) Business Analysis
7 5 (2.55%) Network Management
7 5 (2.55%) Software Distribution
7 5 (2.55%) Stakeholder Management
8 4 (2.04%) Migration
8 4 (2.04%) Business Intelligence
8 4 (2.04%) ETL
8 4 (2.04%) PRINCE2
8 4 (2.04%) Investment Management
8 4 (2.04%) Electronic Trading
9 3 (1.53%) Performance Tuning
Programming Languages
1 56 (28.57%) SQL
2 16 (8.16%) Java
3 11 (5.61%) JavaScript
4 8 (4.08%) C#
4 8 (4.08%) C++
4 8 (4.08%) PL/SQL
5 5 (2.55%) VBA
5 5 (2.55%) T-SQL
5 5 (2.55%) Perl
6 4 (2.04%) PHP
6 4 (2.04%) PowerShell
7 2 (1.02%) VBScript
8 1 (0.51%) Bash Shell
8 1 (0.51%) ActionScript 2.0
8 1 (0.51%) ActionScript
8 1 (0.51%) C
8 1 (0.51%) Python
8 1 (0.51%) MATLAB
8 1 (0.51%) Shell Script
8 1 (0.51%) PeopleCode
Qualifications
1 40 (20.41%) Degree
2 38 (19.39%) Microsoft Certification
3 28 (14.29%) MCSE
4 16 (8.16%) MCP
5 14 (7.14%) MCSA
6 13 (6.63%) Cisco Certification
7 11 (5.61%) MCITP
8 5 (2.55%) HNC
9 3 (1.53%) Security Cleared
9 3 (1.53%) CCNP
9 3 (1.53%) CCNA
10 2 (1.02%) Six Sigma Green Belt
11 1 (0.51%) Citrix Certification
11 1 (0.51%) CCIE
11 1 (0.51%) JNCIA
11 1 (0.51%) ACTC
Quality Assurance & Compliance
1 5 (2.55%) Sarbanes-Oxley
2 3 (1.53%) SLA
3 2 (1.02%) ISO/IEC 27001
4 1 (0.51%) Solvency II
4 1 (0.51%) COBIT
System Software
1 41 (20.92%) Active Directory
2 20 (10.20%) VMware Infrastructure
3 16 (8.16%) Hyper-V
4 10 (5.10%) XenApp
5 7 (3.57%) XenDesktop
6 6 (3.06%) VMware ESX
6 6 (3.06%) vSphere
7 5 (2.55%) Microsoft App-V
8 2 (1.02%) Terminal Server
8 2 (1.02%) Citrix Presentation Server
9 1 (0.51%) VMware ESXi
9 1 (0.51%) EMC RecoverPoint
Systems Management
1 7 (3.57%) SCCM
2 5 (2.55%) WSUS
3 3 (1.53%) NetBackup
4 2 (1.02%) SCOM
5 1 (0.51%) Control-M
Vendors
1 77 (39.29%) Microsoft
2 41 (20.92%) Citrix
3 37 (18.88%) VMware
4 33 (16.84%) Oracle
5 30 (15.31%) Bloomberg
6 16 (8.16%) SAP
6 16 (8.16%) Cisco
7 13 (6.63%) Sun
8 11 (5.61%) Infor
9 9 (4.59%) Open Text
10 7 (3.57%) HP
11 6 (3.06%) AppSense
12 5 (2.55%) Apple
12 5 (2.55%) Reuters
13 4 (2.04%) Symantec
13 4 (2.04%) Dell
13 4 (2.04%) IBM
14 3 (1.53%) JBoss
14 3 (1.53%) Pegasus
15 2 (1.02%) Red Hat
City, London
AWD Recruitment
Salary: £16,000 - £18,000 + Benefits
Posted: 9 hours ago
City, London
Capita Resourcing - IT Resourcing
Salary: £35000 - £42000 per annum + Benefits
Posted: 16 hours ago
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: Yesterday
City, London
Bloomberg LP
Posted: 3 days ago
City, London
Bloomberg LP
Posted: 3 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
City, London
Bloomberg LP
Posted: 4 days ago
City, London
Salt
Salary: £50000 - £70000 per annum + bonus & benefits
Posted: 4 days ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £38,000 per annum £38,000 plus bonus, pension scheme
Posted: 5 days ago
City, London
Bloomberg LP
Salary: competitive + benefits
Posted: 6 days ago
City, London
ComputerWorld Personnel Ltd
Salary: £35000 - £40000 per annum + bonus
Posted: 6 days ago
City, London
Bloomberg LP
Salary: Competitive salary and benefits
Posted: 13 days ago
City, London
Bloomberg LP
Salary: Competitive + Benefits
Posted: 20 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 20 days ago
City of London
Huxley Associates
Salary: £50000 - £60000 per annum + competitive benefits + bonus
Posted: 20 days ago
City, London
Nexmo
Salary: Competitive
Posted: 21 days ago
City, London
Open Table
Salary: Competitive
Posted: 25 days ago
City of London
Sovereign Business Resources
Salary: £40000 - £50000 per annum + benefits
Posted: 25 days ago