The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 198 267 237
Rank change year-on-year
+69 -30
Permanent jobs requiring a Technical Support 127 52 103
As % of all permanent IT jobs located in the City of London 1.08% 0.44% 0.80%
As % of the Job Titles category 1.17% 0.47% 0.85%
Number of salaries quoted 85 49 97
Average salary £37,500 £36,000 £42,500
Average salary % change year-on-year
+4.16% -15.29%
90% offered a salary of more than £25,000 £26,500 £28,100
10% offered a salary of more than £55,000 £50,400 £62,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10849 11016 12091
As % of all permanent IT jobs located in the City of London 92.58% 93.16% 93.93%
Number of salaries quoted 9130 9760 11056
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 28 August 2014.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 102 (50.00%) Finance
2 80 (39.22%) Windows
3 77 (37.75%) Microsoft
4 62 (30.39%) SQL
5 44 (21.57%) SQL Server
6 42 (20.59%) Windows Server 2008
7 41 (20.10%) Citrix
8 40 (19.61%) Active Directory
8 40 (19.61%) Oracle
8 40 (19.61%) ITIL
9 39 (19.12%) Microsoft Certification
10 37 (18.14%) VMware
11 36 (17.65%) Degree
12 33 (16.18%) Biometrics
13 32 (15.69%) MS Excel
14 31 (15.20%) Linux
14 31 (15.20%) MS Office
15 30 (14.71%) UNIX
16 28 (13.73%) MCSE
16 28 (13.73%) Bloomberg
17 26 (12.75%) Law
18 24 (11.76%) SharePoint
19 23 (11.27%) VMware Infrastructure
20 22 (10.78%) Hyper-V
20 22 (10.78%) Windows Server 2012
20 22 (10.78%) Windows Server 2003
20 22 (10.78%) Banking
21 21 (10.29%) DNS
21 21 (10.29%) IIS
21 21 (10.29%) Java

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (11.76%) SharePoint
2 21 (10.29%) IIS
3 20 (9.80%) MS Exchange
4 12 (5.88%) Exchange Server 2010
4 12 (5.88%) Tomcat
5 6 (2.94%) Lync
6 5 (2.45%) WebSphere
7 4 (1.96%) Exchange Server 2007
7 4 (1.96%) Exchange Server 2013
7 4 (1.96%) Exchange Server 2003
8 3 (1.47%) MQSeries
9 2 (0.98%) ColdFusion
9 2 (0.98%) Tuxedo
10 1 (0.49%) WebSphere Application Server
10 1 (0.49%) IBM Notes
10 1 (0.49%) Apache
Applications
1 32 (15.69%) MS Excel
2 31 (15.20%) MS Office
Business Applications
1 13 (6.37%) SAP Business One
2 9 (4.41%) Oracle Applications
3 8 (3.92%) Oracle EBS
4 7 (3.43%) Oracle EBS R12
5 4 (1.96%) Dynamics CRM
5 4 (1.96%) Dynamics AX
6 3 (1.47%) Oracle Financials
6 3 (1.47%) Oracle Receivables
6 3 (1.47%) Oracle Cash Management
6 3 (1.47%) Oracle Assets
6 3 (1.47%) Oracle Subledger Accounting
6 3 (1.47%) Oracle Payables
6 3 (1.47%) Oracle General Ledger
7 2 (0.98%) Oracle Procure-to-Pay
8 1 (0.49%) IntelliMatch
8 1 (0.49%) Towers Watson Igloo
8 1 (0.49%) SunGard Stream Clearvision
Cloud Services
1 3 (1.47%) SaaS
1 3 (1.47%) Cloud Computing
Communications & Networking
1 21 (10.29%) DNS
2 18 (8.82%) DHCP
3 16 (7.84%) Internet
4 12 (5.88%) TCP/IP
5 11 (5.39%) Firewall
6 8 (3.92%) SAN
7 6 (2.94%) Wireless
7 6 (2.94%) WAN
8 5 (2.45%) LAN
8 5 (2.45%) VoIP
9 3 (1.47%) Broadband
9 3 (1.47%) LDAP
9 3 (1.47%) SSL
9 3 (1.47%) VPN
9 3 (1.47%) MPLS
10 2 (0.98%) Cisco ASA
10 2 (0.98%) Intranet
11 1 (0.49%) FTP
11 1 (0.49%) HTTP
11 1 (0.49%) IPv6
Database & Business Intelligence
1 44 (21.57%) SQL Server
2 19 (9.31%) SQL Server Reporting Services
3 15 (7.35%) SQL Server 2008
4 14 (6.86%) SQL Server 2005
5 13 (6.37%) SQL Server 2012
6 6 (2.94%) Relational Database
7 5 (2.45%) MySQL
7 5 (2.45%) RDBMS
7 5 (2.45%) Oracle Database
8 3 (1.47%) Crystal Reports
8 3 (1.47%) Oracle Reports
8 3 (1.47%) Oracle Discoverer
8 3 (1.47%) InterSystems Cache
8 3 (1.47%) Oracle BI Publisher
8 3 (1.47%) Oracle Database 11g
9 2 (0.98%) SQLPlus
10 1 (0.49%) MS Access
10 1 (0.49%) NonStop SQL
10 1 (0.49%) SQL Server Integration Services
10 1 (0.49%) Hadoop
Development Applications
1 3 (1.47%) Oracle Forms
2 1 (0.49%) Visual Studio
General
1 102 (50.00%) Finance
2 26 (12.75%) Law
3 22 (10.78%) Banking
4 19 (9.31%) Japanese Language
5 12 (5.88%) French Language
6 10 (4.90%) Multimedia
7 9 (4.41%) Back Office
7 9 (4.41%) Manufacturing
8 8 (3.92%) Financial Institution
9 7 (3.43%) Front Office
9 7 (3.43%) Mandarin Language
10 6 (2.94%) Legal
10 6 (2.94%) Investment Banking
11 5 (2.45%) Marketing
12 4 (1.96%) German Language
12 4 (1.96%) Advertising
13 3 (1.47%) Telecoms
13 3 (1.47%) Russian Language
13 3 (1.47%) International Banking
14 2 (0.98%) Polish Language
Libraries, Frameworks & Software Standards
1 16 (7.84%) .NET
2 11 (5.39%) XML
3 10 (4.90%) HTML
4 8 (3.92%) ASP.NET
5 5 (2.45%) SOAP
6 4 (1.96%) CSS
7 3 (1.47%) JMS
8 2 (0.98%) Application Packaging
8 2 (0.98%) FIX Protocol
8 2 (0.98%) .NET Framework
8 2 (0.98%) jQuery
8 2 (0.98%) HTML5
8 2 (0.98%) Murex MxML
8 2 (0.98%) CSS3
8 2 (0.98%) Apache Camel
8 2 (0.98%) XML Messaging
8 2 (0.98%) DOM
8 2 (0.98%) XSLT
8 2 (0.98%) COM
8 2 (0.98%) DHTML
Miscellaneous
1 33 (16.18%) Biometrics
2 11 (5.39%) Computer Science
3 9 (4.41%) Foreign Exchange (FX)
4 6 (2.94%) Management Information System
5 5 (2.45%) Equities
5 5 (2.45%) Enterprise Software
6 4 (1.96%) Fixed Income
6 4 (1.96%) Replication
7 3 (1.47%) Derivative
7 3 (1.47%) Hedge funds
7 3 (1.47%) Video Conferencing
8 2 (0.98%) Interest Rate Derivative
8 2 (0.98%) Client/Server
9 1 (0.49%) Smartcard
9 1 (0.49%) Thin Client
9 1 (0.49%) SecurID
9 1 (0.49%) Smartphone
9 1 (0.49%) Statistics
9 1 (0.49%) Tandem
9 1 (0.49%) Grid Computing
Operating Systems
1 80 (39.22%) Windows
2 42 (20.59%) Windows Server 2008
3 31 (15.20%) Linux
4 30 (14.71%) UNIX
5 22 (10.78%) Windows Server 2012
5 22 (10.78%) Windows Server 2003
6 10 (4.90%) AIX
7 7 (3.43%) Solaris
7 7 (3.43%) Windows XP
8 6 (2.94%) Windows 7
9 4 (1.96%) CentOS
10 3 (1.47%) Windows Vista
11 2 (0.98%) Red Hat Enterprise Linux
12 1 (0.49%) Windows 2000
12 1 (0.49%) Mac OS X
12 1 (0.49%) Android
12 1 (0.49%) Mac OS
Processes & Methodologies
1 40 (19.61%) ITIL
2 14 (6.86%) Problem Management
2 14 (6.86%) ERP
3 11 (5.39%) Time Management
3 11 (5.39%) Analytics
4 8 (3.92%) Business Analysis
5 7 (3.43%) ETL
5 7 (3.43%) CRM
6 6 (2.94%) Disaster Recovery
6 6 (2.94%) Incident Management
6 6 (2.94%) SOA
7 5 (2.45%) Asset Management
7 5 (2.45%) Service Management
7 5 (2.45%) Network Management
8 4 (1.96%) Investment Management
8 4 (1.96%) Electronic Trading
8 4 (1.96%) Root Cause Analysis
8 4 (1.96%) Software Distribution
8 4 (1.96%) Security Management
8 4 (1.96%) Business Intelligence
Programming Languages
1 62 (30.39%) SQL
2 21 (10.29%) Java
3 14 (6.86%) JavaScript
4 12 (5.88%) PL/SQL
5 10 (4.90%) C++
6 8 (3.92%) C#
7 6 (2.94%) Perl
8 4 (1.96%) PowerShell
8 4 (1.96%) VBA
8 4 (1.96%) VBScript
8 4 (1.96%) PHP
9 3 (1.47%) T-SQL
9 3 (1.47%) Python
10 2 (0.98%) Shell Script
11 1 (0.49%) C
11 1 (0.49%) ActionScript
11 1 (0.49%) Tcl
11 1 (0.49%) Ruby
11 1 (0.49%) ActionScript 2.0
11 1 (0.49%) Bash Shell
Qualifications
1 39 (19.12%) Microsoft Certification
2 36 (17.65%) Degree
3 28 (13.73%) MCSE
4 15 (7.35%) MCP
5 13 (6.37%) MCITP
6 12 (5.88%) MCSA
7 11 (5.39%) Cisco Certification
8 5 (2.45%) HNC
9 3 (1.47%) CCNP
9 3 (1.47%) CCNA
9 3 (1.47%) Security Cleared
10 2 (0.98%) Six Sigma Green Belt
11 1 (0.49%) CCIE
11 1 (0.49%) ACTC
11 1 (0.49%) JNCIA
Quality Assurance & Compliance
1 4 (1.96%) SLA
1 4 (1.96%) Sarbanes-Oxley
2 2 (0.98%) ISO/IEC 27001
3 1 (0.49%) ISO 9001
3 1 (0.49%) COBIT
System Software
1 40 (19.61%) Active Directory
2 23 (11.27%) VMware Infrastructure
3 22 (10.78%) Hyper-V
4 14 (6.86%) XenApp
5 6 (2.94%) vSphere
6 5 (2.45%) VMware ESX
6 5 (2.45%) Microsoft App-V
7 4 (1.96%) XenDesktop
8 3 (1.47%) Terminal Server
8 3 (1.47%) Citrix Presentation Server
9 2 (0.98%) EMC RecoverPoint
9 2 (0.98%) Terminal Services
10 1 (0.49%) XenServer
Systems Management
1 7 (3.43%) SCCM
1 7 (3.43%) WSUS
2 4 (1.96%) NetBackup
3 3 (1.47%) SCOM
4 2 (0.98%) EMC NetWorker
4 2 (0.98%) Systems Management Server (SMS)
5 1 (0.49%) Control-M
Vendors
1 77 (37.75%) Microsoft
2 41 (20.10%) Citrix
3 40 (19.61%) Oracle
4 37 (18.14%) VMware
5 28 (13.73%) Bloomberg
6 17 (8.33%) SAP
7 16 (7.84%) Sun
7 16 (7.84%) Cisco
8 13 (6.37%) Infor
9 12 (5.88%) HP
10 7 (3.43%) Dell
11 6 (2.94%) Open Text
11 6 (2.94%) AppSense
12 5 (2.45%) Apple
13 4 (1.96%) SolarWinds
13 4 (1.96%) Symantec
13 4 (1.96%) EMC
13 4 (1.96%) IBM
13 4 (1.96%) Sybase
14 3 (1.47%) JBoss
City, London
Pioneer Search
Salary: £35000.00 - £50000.00 per annum + benefits and bonus
Posted: 7 hours ago
City, London
Open Table
Salary: Competitive
Posted: 14 hours ago
City of London
Sovereign Business Resources
Salary: £40000 - £50000 per annum + benefits
Posted: 15 hours ago
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + great company!
Posted: 2 days ago
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 4 days ago
City, London
Bloomberg LP
Salary: competitive + benefits
Posted: 5 days ago
City, London
Burns Sheehan
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City, London
Bloomberg LP
Posted: 8 days ago
City of London
DP Connect
Salary: £40000 - £50000 per annum + Pension, bonus
Posted: 8 days ago
City of London
Mason Frank
Salary: £30000 - £50000 per annum + Benefits
Posted: 9 days ago
City of London
Bloomberg
Posted: 15 days ago
City of London
Huxley Associates
Salary: £50000 - £60000 per annum + competitive
Posted: 20 days ago
City of London
Bloomberg
Salary: Competitive Salary + Benefits
Posted: 23 days ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 23 days ago