The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 250 253 269
Rank change year-on-year
+3 +16
Permanent jobs requiring a Technical Support 56 91 58
As % of all permanent IT jobs located in the City of London 0.53% 0.73% 0.48%
As % of the Job Titles category 0.58% 0.79% 0.52%
Number of salaries quoted 45 70 52
Average salary £42,500 £36,250 £35,750
Average salary % change year-on-year
+17.24% +1.39%
90% offered a salary of more than £28,700 £25,000 £25,100
10% offered a salary of more than £60,500 £55,000 £56,950
UK excluding London average salary £27,500 £30,000 £30,750
% change year-on-year
-8.33% -2.43%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9717 11453 11180
As % of all permanent IT jobs located in the City of London 92.63% 92.43% 93.32%
Number of salaries quoted 8364 9594 9818
Average salary £55,000 £52,500 £53,500
Average salary % change year-on-year
+4.76% -1.86%
90% offered a salary of more than £32,500 £32,500 £33,000
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 30 July 2015.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 30 July 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 101 (77.69%) Windows
2 73 (56.15%) Microsoft
3 49 (37.69%) MS Office
4 46 (35.38%) SQL
4 46 (35.38%) Finance
5 45 (34.62%) SQL Server
6 41 (31.54%) Citrix
6 41 (31.54%) VMware
7 40 (30.77%) Windows Server 2008
8 35 (26.92%) Active Directory
9 32 (24.62%) MS Exchange
10 31 (23.85%) Cisco
10 31 (23.85%) Linux
11 29 (22.31%) Hyper-V
11 29 (22.31%) Windows 7
12 28 (21.54%) VMware Infrastructure
13 26 (20.00%) LAN
13 26 (20.00%) SharePoint
13 26 (20.00%) MS Excel
14 25 (19.23%) WAN
14 25 (19.23%) DNS
14 25 (19.23%) Windows Server 2003
15 24 (18.46%) ITIL
16 23 (17.69%) Windows Server 2012
17 21 (16.15%) SQL Server 2012
17 21 (16.15%) Apple
18 20 (15.38%) Oracle
18 20 (15.38%) DHCP
18 20 (15.38%) SQL Server 2005
19 19 (14.62%) SQL Server 2008

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 30 July 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (24.62%) MS Exchange
2 26 (20.00%) SharePoint
3 14 (10.77%) Exchange Server 2010
3 14 (10.77%) IIS
4 12 (9.23%) Tomcat
5 11 (8.46%) Exchange Server 2007
6 9 (6.92%) WorkSite
7 8 (6.15%) Exchange Server 2013
8 6 (4.62%) Lync
9 4 (3.08%) Tuxedo
9 4 (3.08%) Blackberry Enterprise Server
10 2 (1.54%) FileNet
10 2 (1.54%) Exchange Server 2000
10 2 (1.54%) Exchange Server 2003
11 1 (0.77%) WebSphere
11 1 (0.77%) MQSeries
11 1 (0.77%) Apache
11 1 (0.77%) Site Server
11 1 (0.77%) Confluence
11 1 (0.77%) Node.js
Applications
1 49 (37.69%) MS Office
2 26 (20.00%) MS Excel
Business Applications
1 15 (11.54%) SAP Business One
2 2 (1.54%) thinkFolio
2 2 (1.54%) HiInvest
2 2 (1.54%) Decalog
2 2 (1.54%) LatentZero
3 1 (0.77%) Dynamics CRM
3 1 (0.77%) WebTrends
Cloud Services
1 10 (7.69%) Office 365
2 9 (6.92%) Mimecast
3 3 (2.31%) SaaS
Communications & Networking
1 26 (20.00%) LAN
2 25 (19.23%) WAN
2 25 (19.23%) DNS
3 20 (15.38%) DHCP
4 16 (12.31%) Firewall
4 16 (12.31%) VLAN
5 15 (11.54%) VPN
6 11 (8.46%) SAN
6 11 (8.46%) TCP/IP
7 10 (7.69%) VoIP
7 10 (7.69%) Wi-Fi
8 2 (1.54%) NAS
8 2 (1.54%) NetScaler
8 2 (1.54%) Cisco Nexus
9 1 (0.77%) Structured Cabling
9 1 (0.77%) SWIFTNet
9 1 (0.77%) Wireless
9 1 (0.77%) CTI
9 1 (0.77%) Internet
9 1 (0.77%) HTTP
Database & Business Intelligence
1 45 (34.62%) SQL Server
2 21 (16.15%) SQL Server 2012
3 20 (15.38%) SQL Server 2005
4 19 (14.62%) SQL Server 2008
5 10 (7.69%) SQL Server Reporting Services
6 5 (3.85%) SAP HANA
7 2 (1.54%) Big Data
7 2 (1.54%) MongoDB
7 2 (1.54%) Crystal Reports
7 2 (1.54%) SQLPlus
7 2 (1.54%) Relational Database
8 1 (0.77%) Oracle Database
8 1 (0.77%) Oracle Database 11g
Development Applications
1 5 (3.85%) Emacs
2 4 (3.08%) JIRA
3 1 (0.77%) Firebug
3 1 (0.77%) Visual Studio
General
1 46 (35.38%) Finance
2 11 (8.46%) Legal
2 11 (8.46%) Retail
3 9 (6.92%) Banking
4 4 (3.08%) Investment Banking
4 4 (3.08%) Financial Institution
4 4 (3.08%) Electronics
5 3 (2.31%) Front Office
5 3 (2.31%) Marketing
6 2 (1.54%) Mandarin Language
6 2 (1.54%) Local Government
6 2 (1.54%) Law
7 1 (0.77%) Advertising
7 1 (0.77%) Games
7 1 (0.77%) Back Office
7 1 (0.77%) Telecoms
7 1 (0.77%) Billing
Libraries, Frameworks & Software Standards
1 10 (7.69%) .NET
2 7 (5.38%) ASP.NET
2 7 (5.38%) ActiveX
3 4 (3.08%) XML
4 3 (2.31%) HTML
4 3 (2.31%) J2EE
4 3 (2.31%) JSON
5 2 (1.54%) FIX Protocol
6 1 (0.77%) jQuery
6 1 (0.77%) HTML5
6 1 (0.77%) Regular Expression
6 1 (0.77%) AngularJS
6 1 (0.77%) WAP
6 1 (0.77%) Middleware
6 1 (0.77%) FIXML
6 1 (0.77%) Spring
6 1 (0.77%) CSS
6 1 (0.77%) SOAP
6 1 (0.77%) Web Services
Miscellaneous
1 16 (12.31%) Management Information System
2 14 (10.77%) Blackberry
3 10 (7.69%) Client/Server
4 9 (6.92%) Video Conferencing
4 9 (6.92%) Data Centre
5 8 (6.15%) Hedge funds
5 8 (6.15%) EPoS
6 5 (3.85%) Foreign Exchange (FX)
6 5 (3.85%) Mathematics
7 3 (2.31%) Computer Science
8 2 (1.54%) Statistics
8 2 (1.54%) Enterprise Software
8 2 (1.54%) Analytical Skills
8 2 (1.54%) Clustering
9 1 (0.77%) SecurID
9 1 (0.77%) Smartphone
9 1 (0.77%) Smartcard
9 1 (0.77%) SWIFT
Operating Systems
1 101 (77.69%) Windows
2 40 (30.77%) Windows Server 2008
3 31 (23.85%) Linux
4 29 (22.31%) Windows 7
5 25 (19.23%) Windows Server 2003
6 23 (17.69%) Windows Server 2012
7 19 (14.62%) UNIX
8 10 (7.69%) Windows 8
9 9 (6.92%) Apple iOS
10 7 (5.38%) Red Hat Enterprise Linux
11 5 (3.85%) SUSE
12 3 (2.31%) Windows Vista
13 2 (1.54%) Windows XP
13 2 (1.54%) AIX
14 1 (0.77%) Mac OS X
14 1 (0.77%) Mac OS
Processes & Methodologies
1 24 (18.46%) ITIL
2 18 (13.85%) Time Management
3 16 (12.31%) CRM
3 16 (12.31%) ERP
3 16 (12.31%) Project Management
3 16 (12.31%) Mentoring
4 9 (6.92%) Service Management
5 7 (5.38%) BCP
5 7 (5.38%) Problem Management
5 7 (5.38%) User Acceptance Testing
5 7 (5.38%) Business Analysis
6 6 (4.62%) DevOps
6 6 (4.62%) Open Source
6 6 (4.62%) Data Protection
7 4 (3.08%) Workflow
7 4 (3.08%) Asset Management
7 4 (3.08%) Computer Security
7 4 (3.08%) Service Delivery
7 4 (3.08%) Data Modelling
7 4 (3.08%) E-Commerce
Programming Languages
1 46 (35.38%) SQL
2 9 (6.92%) Java
3 8 (6.15%) VB
4 7 (5.38%) VBA
4 7 (5.38%) JavaScript
4 7 (5.38%) T-SQL
5 6 (4.62%) C++
6 5 (3.85%) Python
6 5 (3.85%) Perl
7 3 (2.31%) PHP
7 3 (2.31%) C#
8 2 (1.54%) VBScript
8 2 (1.54%) Ruby
8 2 (1.54%) PowerShell
8 2 (1.54%) Scala
9 1 (0.77%) Shell Script
9 1 (0.77%) C
Qualifications
1 19 (14.62%) Microsoft Certification
2 17 (13.08%) Degree
3 14 (10.77%) MCITP
3 14 (10.77%) MCSE
4 6 (4.62%) CCNA
4 6 (4.62%) Cisco Certification
5 4 (3.08%) MCP
5 4 (3.08%) HNC
5 4 (3.08%) MCTS
6 3 (2.31%) SC Cleared
6 3 (2.31%) Security Cleared
7 2 (1.54%) DV Cleared
7 2 (1.54%) ITIL Certification
8 1 (0.77%) MCSA
Quality Assurance & Compliance
1 11 (8.46%) ISO/IEC 27001
2 8 (6.15%) SLA
3 7 (5.38%) COBIT
System Software
1 35 (26.92%) Active Directory
2 29 (22.31%) Hyper-V
3 28 (21.54%) VMware Infrastructure
4 9 (6.92%) XenDesktop
4 9 (6.92%) vSphere
5 5 (3.85%) Terminal Server
6 3 (2.31%) VMware ESX
6 3 (2.31%) XenApp
7 2 (1.54%) NFS
7 2 (1.54%) BitLocker
7 2 (1.54%) Microsoft App-V
7 2 (1.54%) Microsoft Virtual Server
7 2 (1.54%) Citrix Presentation Server
7 2 (1.54%) Terminal Services
7 2 (1.54%) ISA Server
8 1 (0.77%) Samba
Systems Management
1 8 (6.15%) SCCM
2 7 (5.38%) AirWatch
3 3 (2.31%) SCOM
3 3 (2.31%) NetBackup
3 3 (2.31%) Backup Exec
4 2 (1.54%) ARCserve
4 2 (1.54%) Norton AntiVirus
5 1 (0.77%) SCVMM
5 1 (0.77%) SCSM
Vendors
1 73 (56.15%) Microsoft
2 41 (31.54%) Citrix
2 41 (31.54%) VMware
3 31 (23.85%) Cisco
4 21 (16.15%) Apple
5 20 (15.38%) Oracle
6 19 (14.62%) Avaya
7 15 (11.54%) SAP
7 15 (11.54%) Infor
8 14 (10.77%) NetApp
9 11 (8.46%) Reuters
9 11 (8.46%) Bloomberg
10 10 (7.69%) Sun
11 7 (5.38%) Red Hat
12 4 (3.08%) HP
12 4 (3.08%) WatchGuard
12 4 (3.08%) Remedy
13 3 (2.31%) AppSense
13 3 (2.31%) SonicWALL
13 3 (2.31%) Salesforce.com
City, London
I.T. Skillfinder
Salary: £50000 - £65000 per annum + benefits + bonus
Posted: 2 days ago
City, London
Evolution Recruitment Solutions
Salary: Between 25000 and 35000 + bens
Posted: 6 days ago
City of London
Mint Recruitment Solutions
Salary: £27000 - £30000 per annum + Benefits
Posted: 8 days ago
City, London
Bloomberg LP
Posted: 10 days ago
City, London
Bloomberg LP
Posted: 10 days ago
City, London
Sirec Technologies Limited
Salary: From £19,000 to £23,000 per annum
Posted: 16 days ago
City of London
Annapurna
Salary: £25000 - £32000 per annum
Posted: 20 days ago
City of London
Annapurna
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: 20 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 20 days ago
City of London
Interquest - IQ Tech
Salary: £28000 - £35000 per annum
Posted: 23 days ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 23 days ago