The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 193 268 229
Rank change year-on-year
+75 -39
Permanent jobs requiring a Technical Support 126 53 105
As % of all permanent IT jobs located in the City of London 1.07% 0.44% 0.81%
As % of the Job Titles category 1.16% 0.48% 0.87%
Number of salaries quoted 85 49 99
Average salary £37,500 £36,000 £42,500
Average salary % change year-on-year
+4.16% -15.29%
90% offered a salary of more than £25,000 £26,500 £28,300
10% offered a salary of more than £55,000 £50,400 £62,500
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10870 11149 12128
As % of all permanent IT jobs located in the City of London 92.64% 93.16% 94.01%
Number of salaries quoted 9152 9865 11083
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 2 September 2014.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 2 September 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 101 (50.25%) Finance
2 80 (39.80%) Windows
3 78 (38.81%) Microsoft
4 60 (29.85%) SQL
5 44 (21.89%) SQL Server
6 41 (20.40%) ITIL
6 41 (20.40%) Active Directory
6 41 (20.40%) Windows Server 2008
7 40 (19.90%) Citrix
8 39 (19.40%) Microsoft Certification
9 38 (18.91%) Oracle
10 37 (18.41%) VMware
11 36 (17.91%) Degree
12 33 (16.42%) Biometrics
13 32 (15.92%) MS Office
13 32 (15.92%) MS Excel
14 29 (14.43%) Linux
14 29 (14.43%) UNIX
14 29 (14.43%) Bloomberg
15 28 (13.93%) MCSE
16 26 (12.94%) Law
17 24 (11.94%) SharePoint
18 23 (11.44%) VMware Infrastructure
19 22 (10.95%) Windows Server 2003
19 22 (10.95%) DNS
20 21 (10.45%) IIS
20 21 (10.45%) Banking
20 21 (10.45%) Hyper-V
20 21 (10.45%) Windows Server 2012
21 20 (9.95%) Java

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 2 September 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (11.94%) SharePoint
2 21 (10.45%) IIS
3 20 (9.95%) MS Exchange
4 12 (5.97%) Tomcat
4 12 (5.97%) Exchange Server 2010
5 6 (2.99%) Lync
6 5 (2.49%) WebSphere
7 4 (1.99%) Exchange Server 2007
7 4 (1.99%) Exchange Server 2013
7 4 (1.99%) Exchange Server 2003
8 2 (1.00%) ColdFusion
8 2 (1.00%) Tuxedo
8 2 (1.00%) MQSeries
9 1 (0.50%) IBM Notes
9 1 (0.50%) Apache
9 1 (0.50%) WebSphere Application Server
Applications
1 32 (15.92%) MS Office
1 32 (15.92%) MS Excel
Business Applications
1 13 (6.47%) SAP Business One
2 8 (3.98%) Oracle Applications
3 7 (3.48%) Oracle EBS
3 7 (3.48%) Oracle EBS R12
4 4 (1.99%) Dynamics CRM
4 4 (1.99%) Dynamics AX
5 3 (1.49%) Oracle Financials
5 3 (1.49%) Oracle General Ledger
5 3 (1.49%) Oracle Payables
5 3 (1.49%) Oracle Receivables
5 3 (1.49%) Oracle Cash Management
5 3 (1.49%) Oracle Assets
5 3 (1.49%) Oracle Subledger Accounting
6 2 (1.00%) Oracle Procure-to-Pay
7 1 (0.50%) SunGard Stream Clearvision
7 1 (0.50%) Towers Watson Igloo
7 1 (0.50%) IntelliMatch
Cloud Services
1 3 (1.49%) Cloud Computing
1 3 (1.49%) SaaS
Communications & Networking
1 22 (10.95%) DNS
2 19 (9.45%) DHCP
3 16 (7.96%) Internet
4 12 (5.97%) TCP/IP
5 11 (5.47%) Firewall
6 8 (3.98%) SAN
7 7 (3.48%) WAN
8 6 (2.99%) Wireless
8 6 (2.99%) LAN
9 5 (2.49%) VoIP
10 3 (1.49%) LDAP
10 3 (1.49%) Broadband
10 3 (1.49%) VPN
10 3 (1.49%) SSL
10 3 (1.49%) MPLS
11 2 (1.00%) Intranet
11 2 (1.00%) Cisco ASA
12 1 (0.50%) Fibre Channel
12 1 (0.50%) Intrusion Detection
12 1 (0.50%) Network Security
Database & Business Intelligence
1 44 (21.89%) SQL Server
2 19 (9.45%) SQL Server Reporting Services
3 15 (7.46%) SQL Server 2008
4 14 (6.97%) SQL Server 2005
5 13 (6.47%) SQL Server 2012
6 5 (2.49%) Oracle Database
6 5 (2.49%) MySQL
6 5 (2.49%) Relational Database
7 4 (1.99%) RDBMS
8 3 (1.49%) Oracle Discoverer
8 3 (1.49%) Crystal Reports
8 3 (1.49%) Oracle Reports
8 3 (1.49%) Oracle BI Publisher
8 3 (1.49%) Oracle Database 11g
9 2 (1.00%) SQLPlus
9 2 (1.00%) InterSystems Cache
10 1 (0.50%) MS Access
10 1 (0.50%) Hadoop
10 1 (0.50%) SQL Server Integration Services
10 1 (0.50%) NonStop SQL
Development Applications
1 3 (1.49%) Oracle Forms
2 1 (0.50%) Visual Studio
General
1 101 (50.25%) Finance
2 26 (12.94%) Law
3 21 (10.45%) Banking
4 19 (9.45%) Japanese Language
5 12 (5.97%) French Language
6 10 (4.98%) Multimedia
7 9 (4.48%) Manufacturing
7 9 (4.48%) Back Office
8 7 (3.48%) Financial Institution
8 7 (3.48%) Front Office
8 7 (3.48%) Mandarin Language
9 6 (2.99%) Investment Banking
9 6 (2.99%) Legal
10 4 (1.99%) Advertising
10 4 (1.99%) Marketing
10 4 (1.99%) German Language
11 3 (1.49%) Telecoms
11 3 (1.49%) Russian Language
12 2 (1.00%) Spanish Language
12 2 (1.00%) Polish Language
Libraries, Frameworks & Software Standards
1 15 (7.46%) .NET
2 11 (5.47%) XML
3 10 (4.98%) HTML
4 8 (3.98%) ASP.NET
5 5 (2.49%) SOAP
6 4 (1.99%) CSS
7 2 (1.00%) JMS
7 2 (1.00%) XML Messaging
7 2 (1.00%) .NET Framework
7 2 (1.00%) Application Packaging
7 2 (1.00%) FIX Protocol
7 2 (1.00%) COM
7 2 (1.00%) DHTML
7 2 (1.00%) DOM
7 2 (1.00%) XSLT
7 2 (1.00%) jQuery
7 2 (1.00%) Murex MxML
7 2 (1.00%) HTML5
7 2 (1.00%) CSS3
7 2 (1.00%) Apache Camel
Miscellaneous
1 33 (16.42%) Biometrics
2 11 (5.47%) Computer Science
3 9 (4.48%) Foreign Exchange (FX)
4 6 (2.99%) Management Information System
5 5 (2.49%) Equities
6 4 (1.99%) Replication
6 4 (1.99%) Fixed Income
6 4 (1.99%) Enterprise Software
7 3 (1.49%) Video Conferencing
7 3 (1.49%) Derivative
8 2 (1.00%) Interest Rate Derivative
8 2 (1.00%) Hedge funds
8 2 (1.00%) Client/Server
9 1 (0.50%) Fat Client
9 1 (0.50%) Kindle
9 1 (0.50%) SWIFT
9 1 (0.50%) Statistics
9 1 (0.50%) Mathematics
9 1 (0.50%) Tandem
9 1 (0.50%) SecurID
Operating Systems
1 80 (39.80%) Windows
2 41 (20.40%) Windows Server 2008
3 29 (14.43%) UNIX
3 29 (14.43%) Linux
4 22 (10.95%) Windows Server 2003
5 21 (10.45%) Windows Server 2012
6 10 (4.98%) AIX
7 7 (3.48%) Windows XP
8 6 (2.99%) Solaris
8 6 (2.99%) Windows 7
9 4 (1.99%) Windows Vista
10 3 (1.49%) CentOS
11 2 (1.00%) Red Hat Enterprise Linux
12 1 (0.50%) Mac OS
12 1 (0.50%) Android
12 1 (0.50%) Mac OS X
12 1 (0.50%) Windows 2000
Processes & Methodologies
1 41 (20.40%) ITIL
2 14 (6.97%) ERP
2 14 (6.97%) Problem Management
3 11 (5.47%) Time Management
3 11 (5.47%) Analytics
4 8 (3.98%) Business Analysis
5 7 (3.48%) CRM
6 6 (2.99%) Incident Management
6 6 (2.99%) Disaster Recovery
7 5 (2.49%) Service Management
7 5 (2.49%) SOA
7 5 (2.49%) ETL
7 5 (2.49%) Network Management
8 4 (1.99%) Root Cause Analysis
8 4 (1.99%) Investment Management
8 4 (1.99%) Software Distribution
8 4 (1.99%) Electronic Trading
8 4 (1.99%) Business Intelligence
8 4 (1.99%) PRINCE2
8 4 (1.99%) Asset Management
Programming Languages
1 60 (29.85%) SQL
2 20 (9.95%) Java
3 13 (6.47%) JavaScript
4 11 (5.47%) PL/SQL
5 10 (4.98%) C++
6 8 (3.98%) C#
7 6 (2.99%) Perl
8 4 (1.99%) PHP
8 4 (1.99%) VBScript
8 4 (1.99%) VBA
8 4 (1.99%) PowerShell
9 3 (1.49%) Python
9 3 (1.49%) T-SQL
10 2 (1.00%) Shell Script
11 1 (0.50%) Ruby
11 1 (0.50%) Tcl
11 1 (0.50%) ActionScript
11 1 (0.50%) C
11 1 (0.50%) ActionScript 2.0
11 1 (0.50%) Bash Shell
Qualifications
1 39 (19.40%) Microsoft Certification
2 36 (17.91%) Degree
3 28 (13.93%) MCSE
4 15 (7.46%) MCP
5 13 (6.47%) MCITP
6 12 (5.97%) MCSA
7 11 (5.47%) Cisco Certification
8 5 (2.49%) HNC
9 3 (1.49%) CCNP
9 3 (1.49%) CCNA
9 3 (1.49%) Security Cleared
10 2 (1.00%) Six Sigma Green Belt
11 1 (0.50%) ACTC
11 1 (0.50%) JNCIA
11 1 (0.50%) CCIE
Quality Assurance & Compliance
1 4 (1.99%) SLA
1 4 (1.99%) Sarbanes-Oxley
2 2 (1.00%) ISO/IEC 27001
3 1 (0.50%) COBIT
3 1 (0.50%) ISO 9001
System Software
1 41 (20.40%) Active Directory
2 23 (11.44%) VMware Infrastructure
3 21 (10.45%) Hyper-V
4 13 (6.47%) XenApp
5 6 (2.99%) vSphere
6 5 (2.49%) VMware ESX
6 5 (2.49%) Microsoft App-V
7 4 (1.99%) XenDesktop
8 3 (1.49%) Citrix Presentation Server
8 3 (1.49%) Terminal Server
9 2 (1.00%) Terminal Services
9 2 (1.00%) EMC RecoverPoint
10 1 (0.50%) XenServer
Systems Management
1 7 (3.48%) WSUS
1 7 (3.48%) SCCM
2 4 (1.99%) NetBackup
3 3 (1.49%) SCOM
4 2 (1.00%) EMC NetWorker
4 2 (1.00%) Systems Management Server (SMS)
5 1 (0.50%) Control-M
Vendors
1 78 (38.81%) Microsoft
2 40 (19.90%) Citrix
3 38 (18.91%) Oracle
4 37 (18.41%) VMware
5 29 (14.43%) Bloomberg
6 17 (8.46%) SAP
7 16 (7.96%) Sun
7 16 (7.96%) Cisco
8 13 (6.47%) Infor
9 12 (5.97%) HP
10 7 (3.48%) Dell
11 6 (2.99%) AppSense
11 6 (2.99%) Open Text
12 5 (2.49%) Apple
13 4 (1.99%) Reuters
13 4 (1.99%) Symantec
13 4 (1.99%) SolarWinds
13 4 (1.99%) EMC
13 4 (1.99%) IBM
13 4 (1.99%) Sybase
City of London
Huxley Associates
Salary: £50000 - £60000 per annum + competitive benefits + bonus
Posted: 11 hours ago
City, London
Capita Resourcing - IT Resourcing
Salary: £35000 - £38000 per annum + Benefits
Posted: Yesterday
City, London
Nexmo
Salary: Competitive
Posted: Yesterday
City, London
Burns Sheehan
Salary: £60000 - £70000 per annum + benefits
Posted: Yesterday
City, London
TLP Consultancy Ltd.
Salary: £50000 - £55000 per annum
Posted: Yesterday
City, London
Bloomberg LP
Salary: competitive + benefits
Posted: 2 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
City, London
Bluetownonline
Salary: £18k - 25k per year
Posted: 4 days ago
City, London
Go IT Recruitment Ltd
Salary: From £25,000 to £28,000 per annum + benefits
Posted: 4 days ago
City, London
Pioneer Search
Salary: £35000.00 - £50000.00 per annum + benefits and bonus
Posted: 5 days ago
City, London
Open Table
Salary: Competitive
Posted: 5 days ago
City of London
Sovereign Business Resources
Salary: £40000 - £50000 per annum + benefits
Posted: 5 days ago
City, London
Bloomberg LP
Posted: 13 days ago
City of London
DP Connect
Salary: £40000 - £50000 per annum + Pension, bonus
Posted: 13 days ago
City of London
Mason Frank
Salary: £30000 - £50000 per annum + Benefits
Posted: 14 days ago
City of London
Bloomberg
Posted: 20 days ago
City of London
Huxley Associates
Salary: £50000 - £60000 per annum + competitive
Posted: 25 days ago