The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 234 254 213
Rank change year-on-year
+20 -41
Permanent jobs requiring a Technical Support 73 63 99
As % of all permanent IT jobs located in the City of London 0.70% 0.60% 0.90%
As % of the Job Titles category 0.75% 0.64% 0.96%
Number of salaries quoted 60 60 87
Average salary £41,250 £37,500 £38,500
Average salary % change year-on-year
+10.00% -2.59%
90% offered a salary of more than £29,000 £24,500 £25,000
10% offered a salary of more than £52,500 £65,500 £60,000
UK excluding London average salary £31,500 £28,500 £30,500
% change year-on-year
+10.52% -6.55%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9678 9785 10271
As % of all permanent IT jobs located in the City of London 93.33% 92.84% 93.68%
Number of salaries quoted 8282 8282 9207
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £33,500 £32,500 £34,000
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 3 March 2015.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 3 March 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 102 (68.00%) Windows
2 90 (60.00%) Microsoft
3 63 (42.00%) Finance
4 56 (37.33%) Windows Server 2008
5 55 (36.67%) Active Directory
5 55 (36.67%) ITIL
6 54 (36.00%) Windows 7
7 46 (30.67%) SQL
8 44 (29.33%) SQL Server
9 43 (28.67%) MS Office
10 35 (23.33%) Degree
10 35 (23.33%) VMware
11 32 (21.33%) Windows Server 2003
12 30 (20.00%) Citrix
12 30 (20.00%) SQL Server 2005
13 27 (18.00%) SQL Server 2008
13 27 (18.00%) VPN
14 26 (17.33%) IIS
15 25 (16.67%) LAN
16 23 (15.33%) UNIX
16 23 (15.33%) Linux
17 22 (14.67%) WAN
17 22 (14.67%) Microsoft Certification
18 21 (14.00%) MCSE
19 20 (13.33%) MS Exchange
20 19 (12.67%) Java
20 19 (12.67%) Time Management
21 18 (12.00%) Cisco
21 18 (12.00%) Cisco Certification
21 18 (12.00%) Analytical Skills

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 3 March 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (17.33%) IIS
2 20 (13.33%) MS Exchange
3 11 (7.33%) Blackberry Enterprise Server
4 10 (6.67%) SharePoint
5 9 (6.00%) Lync
6 8 (5.33%) Exchange Server 2010
7 6 (4.00%) MQSeries
7 6 (4.00%) JBoss
8 5 (3.33%) Exchange Server 2013
8 5 (3.33%) Exchange Server 2007
9 4 (2.67%) Tomcat
10 3 (2.00%) WorkSite
11 2 (1.33%) IBM Notes
11 2 (1.33%) Apache
12 1 (0.67%) GlassFish
12 1 (0.67%) SharePoint 2010
Applications
1 43 (28.67%) MS Office
2 17 (11.33%) MS Excel
3 5 (3.33%) Spreadsheet
4 3 (2.00%) MS Visio
Business Applications
1 14 (9.33%) Towers Watson Igloo
2 2 (1.33%) Dynamics CRM
2 2 (1.33%) SAP Business One
3 1 (0.67%) PeopleSoft HRMS
Cloud Services
1 5 (3.33%) Office 365
2 4 (2.67%) SaaS
3 1 (0.67%) Microsoft Azure
Communications & Networking
1 27 (18.00%) VPN
2 25 (16.67%) LAN
3 22 (14.67%) WAN
4 16 (10.67%) TCP/IP
5 13 (8.67%) SAN
6 12 (8.00%) Firewall
7 11 (7.33%) Internet
7 11 (7.33%) VoIP
7 11 (7.33%) VLAN
8 10 (6.67%) DNS
8 10 (6.67%) DHCP
8 10 (6.67%) Wi-Fi
9 7 (4.67%) Broadband
10 5 (3.33%) ISDN
10 5 (3.33%) Wireless
10 5 (3.33%) SSL
11 4 (2.67%) IP Telephony
12 3 (2.00%) HTTP
13 2 (1.33%) SNMP
13 2 (1.33%) Modbus
Database & Business Intelligence
1 44 (29.33%) SQL Server
2 30 (20.00%) SQL Server 2005
3 27 (18.00%) SQL Server 2008
4 11 (7.33%) SQL Server 2012
5 6 (4.00%) Relational Database
5 6 (4.00%) InterSystems Cache
5 6 (4.00%) SQL Server Reporting Services
5 6 (4.00%) RDBMS
6 4 (2.67%) SQL Server Integration Services
7 2 (1.33%) PostgreSQL
7 2 (1.33%) Crystal Reports
8 1 (0.67%) Oracle Database
Development Applications
1 1 (0.67%) VSS/SourceSafe
1 1 (0.67%) Eclipse
1 1 (0.67%) Subversion
1 1 (0.67%) Team Foundation Server
General
1 63 (42.00%) Finance
2 13 (8.67%) Retail
3 9 (6.00%) Marketing
3 9 (6.00%) Front Office
3 9 (6.00%) Banking
4 8 (5.33%) Back Office
5 5 (3.33%) Legal
6 4 (2.67%) Investment Banking
7 2 (1.33%) Financial Institution
8 1 (0.67%) Manufacturing
8 1 (0.67%) Advertising
8 1 (0.67%) Telecoms
8 1 (0.67%) Law
8 1 (0.67%) French Language
8 1 (0.67%) German Language
8 1 (0.67%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (7.33%) .NET
2 10 (6.67%) FIX Protocol
3 6 (4.00%) JMS
4 3 (2.00%) XML
4 3 (2.00%) HTML
5 2 (1.33%) ODBC
5 2 (1.33%) SOAP
5 2 (1.33%) RESTful
5 2 (1.33%) JSON
6 1 (0.67%) REST
6 1 (0.67%) Middleware
6 1 (0.67%) ActiveMQ
6 1 (0.67%) Web Services
6 1 (0.67%) J2EE
6 1 (0.67%) CSS
6 1 (0.67%) XSL
Miscellaneous
1 18 (12.00%) Analytical Skills
2 15 (10.00%) Computer Science
3 12 (8.00%) Blackberry
4 11 (7.33%) Hedge funds
5 10 (6.67%) Video Conferencing
6 9 (6.00%) Client/Server
7 8 (5.33%) EPoS
7 8 (5.33%) Enterprise Software
8 6 (4.00%) Replication
8 6 (4.00%) Fat Client
8 6 (4.00%) Thin Client
8 6 (4.00%) Mathematics
9 4 (2.67%) Clustering
10 2 (1.33%) NHS
10 2 (1.33%) Credit Risk
10 2 (1.33%) Reference Data
10 2 (1.33%) Digital Media
11 1 (0.67%) Social Media
11 1 (0.67%) Wiki
11 1 (0.67%) Management Information System
Operating Systems
1 102 (68.00%) Windows
2 56 (37.33%) Windows Server 2008
3 54 (36.00%) Windows 7
4 32 (21.33%) Windows Server 2003
5 23 (15.33%) Linux
5 23 (15.33%) UNIX
6 12 (8.00%) Windows Server 2012
7 9 (6.00%) Apple iOS
8 7 (4.67%) Windows 8
8 7 (4.67%) Windows XP
9 6 (4.00%) Solaris
10 5 (3.33%) AIX
10 5 (3.33%) Windows Vista
11 3 (2.00%) Android
12 1 (0.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 55 (36.67%) ITIL
2 19 (12.67%) Time Management
3 13 (8.67%) Root Cause Analysis
3 13 (8.67%) System Testing
4 10 (6.67%) Project Management
4 10 (6.67%) CRM
5 9 (6.00%) Incident Management
5 9 (6.00%) Problem Management
6 7 (4.67%) Product Management
7 6 (4.00%) Database Tuning
7 6 (4.00%) Performance Tuning
7 6 (4.00%) Stakeholder Management
7 6 (4.00%) ETL
8 5 (3.33%) Release Management
8 5 (3.33%) Change Control
9 4 (2.67%) Service Management
9 4 (2.67%) ERP
9 4 (2.67%) Disaster Recovery
10 3 (2.00%) CAD
11 2 (1.33%) Data Modelling
Programming Languages
1 46 (30.67%) SQL
2 19 (12.67%) Java
3 9 (6.00%) C#
4 6 (4.00%) C++
5 4 (2.67%) JavaScript
6 3 (2.00%) T-SQL
7 2 (1.33%) Perl
7 2 (1.33%) Shell Script
8 1 (0.67%) MATLAB
8 1 (0.67%) PHP
8 1 (0.67%) ABAP
8 1 (0.67%) VBA
8 1 (0.67%) PeopleCode
Qualifications
1 35 (23.33%) Degree
2 22 (14.67%) Microsoft Certification
3 21 (14.00%) MCSE
4 18 (12.00%) Cisco Certification
5 17 (11.33%) MCSA
6 9 (6.00%) Citrix Certification
7 7 (4.67%) CCNA
8 5 (3.33%) JNCIA
8 5 (3.33%) CCNP
9 3 (2.00%) MCITP
10 2 (1.33%) VCP4
10 2 (1.33%) MCP
11 1 (0.67%) HNC
11 1 (0.67%) HND
11 1 (0.67%) MCDST
11 1 (0.67%) SC Cleared
11 1 (0.67%) Security Cleared
Quality Assurance & Compliance
1 2 (1.33%) SLA
1 2 (1.33%) Data Quality
2 1 (0.67%) Sarbanes-Oxley
2 1 (0.67%) Solvency II
System Software
1 55 (36.67%) Active Directory
2 15 (10.00%) VMware Infrastructure
3 10 (6.67%) vSphere
4 5 (3.33%) VMware ESXi
4 5 (3.33%) Hyper-V
5 3 (2.00%) XenDesktop
5 3 (2.00%) Microsoft App-V
6 2 (1.33%) VMware ESX
7 1 (0.67%) XenApp
7 1 (0.67%) Squid
7 1 (0.67%) Terminal Services
7 1 (0.67%) Samba
Systems Management
1 7 (4.67%) SCCM
2 2 (1.33%) SCOM
2 2 (1.33%) SCVMM
3 1 (0.67%) SCOrch
3 1 (0.67%) SCSM
3 1 (0.67%) NetBackup
Vendors
1 90 (60.00%) Microsoft
2 35 (23.33%) VMware
3 30 (20.00%) Citrix
4 18 (12.00%) Cisco
5 14 (9.33%) Apple
6 13 (8.67%) Reuters
6 13 (8.67%) Bloomberg
7 12 (8.00%) Oracle
8 11 (7.33%) Open Text
9 10 (6.67%) Avaya
10 6 (4.00%) Veeam
11 4 (2.67%) AppSense
11 4 (2.67%) SAP
11 4 (2.67%) HP
12 3 (2.00%) Dell
12 3 (2.00%) Sun
12 3 (2.00%) Fidessa
12 3 (2.00%) NetApp
12 3 (2.00%) Ruckus Wireless
12 3 (2.00%) Stonesoft
City of London
Nigel Frank International Limited - Newcastle
Salary: £36000 - £40000 per annum + Certs, training, bonus, pension
Posted: 17 hours ago
City of London
Capita - ITIN
Salary: £35000.00 - £38000.00 per annum
Posted: 17 hours ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 18 hours ago
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 18 hours ago
City, London
Rullion IT Plus
Posted: 2 days ago
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 6 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 17 days ago
City of London
Interquest - IQ ESM
Salary: £35000 - £41000 per annum + Benefits
Posted: 21 days ago