The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 255 202 277
Rank change year-on-year
-53 +75
Permanent jobs requiring a Technical Support 47 128 53
As % of all permanent IT jobs located in the City of London 0.49% 1.08% 0.44%
As % of the Job Titles category 0.53% 1.17% 0.47%
Number of salaries quoted 41 86 49
Average salary £40,000 £37,000 £36,000
Average salary % change year-on-year
+8.10% +2.77%
90% offered a salary of more than £28,000 £25,000 £26,500
10% offered a salary of more than £55,000 £55,000 £50,400
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8947 10964 11174
As % of all permanent IT jobs located in the City of London 92.95% 92.73% 93.22%
Number of salaries quoted 7741 9223 9898
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 2 September 2015.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 2 September 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 84 (70.59%) Windows
2 61 (51.26%) Microsoft
3 47 (39.50%) SQL
4 43 (36.13%) SQL Server
5 40 (33.61%) Active Directory
6 38 (31.93%) Citrix
6 38 (31.93%) MS Office
7 37 (31.09%) Finance
7 37 (31.09%) VMware
8 35 (29.41%) Windows Server 2008
9 31 (26.05%) MS Excel
9 31 (26.05%) Hyper-V
10 30 (25.21%) MS Exchange
11 29 (24.37%) VMware Infrastructure
12 28 (23.53%) Cisco
12 28 (23.53%) Linux
12 28 (23.53%) Windows Server 2012
13 27 (22.69%) SharePoint
14 25 (21.01%) DNS
15 22 (18.49%) ITIL
16 21 (17.65%) Windows Server 2003
16 21 (17.65%) Windows 7
17 20 (16.81%) DHCP
18 19 (15.97%) Oracle
18 19 (15.97%) Microsoft Certification
18 19 (15.97%) Firewall
18 19 (15.97%) SQL Server 2012
19 18 (15.13%) CRM
20 17 (14.29%) Apple
21 16 (13.45%) Blackberry

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 2 September 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (25.21%) MS Exchange
2 27 (22.69%) SharePoint
3 15 (12.61%) Exchange Server 2013
4 12 (10.08%) IIS
5 11 (9.24%) Tomcat
5 11 (9.24%) Exchange Server 2010
6 8 (6.72%) Exchange Server 2007
7 6 (5.04%) WorkSite
7 6 (5.04%) Lync
8 4 (3.36%) Tuxedo
9 3 (2.52%) Blackberry Enterprise Server
10 2 (1.68%) FileNet
10 2 (1.68%) Exchange Server 2000
10 2 (1.68%) Exchange Server 2003
11 1 (0.84%) WebSphere
11 1 (0.84%) MQSeries
11 1 (0.84%) Node.js
11 1 (0.84%) Confluence
Applications
1 38 (31.93%) MS Office
2 31 (26.05%) MS Excel
3 1 (0.84%) MS Visio
3 1 (0.84%) Spreadsheet
Business Applications
1 13 (10.92%) SAP Business One
2 4 (3.36%) Dynamics CRM
3 3 (2.52%) HiInvest
3 3 (2.52%) Decalog
3 3 (2.52%) LatentZero
3 3 (2.52%) thinkFolio
4 1 (0.84%) WebTrends
Cloud Services
1 13 (10.92%) Office 365
2 6 (5.04%) Mimecast
3 2 (1.68%) SaaS
Communications & Networking
1 25 (21.01%) DNS
2 20 (16.81%) DHCP
3 19 (15.97%) Firewall
4 15 (12.61%) LAN
5 12 (10.08%) TCP/IP
6 11 (9.24%) SAN
6 11 (9.24%) WAN
7 10 (8.40%) VLAN
8 6 (5.04%) VPN
9 5 (4.20%) NAS
10 2 (1.68%) Internet
10 2 (1.68%) NetScaler
10 2 (1.68%) Cisco Nexus
11 1 (0.84%) Structured Cabling
11 1 (0.84%) CTI
11 1 (0.84%) SWIFTNet
11 1 (0.84%) Wi-Fi
11 1 (0.84%) Wireless
11 1 (0.84%) HTTP
11 1 (0.84%) VoIP
Database & Business Intelligence
1 43 (36.13%) SQL Server
2 19 (15.97%) SQL Server 2012
3 15 (12.61%) SQL Server 2005
4 14 (11.76%) SQL Server 2008
5 8 (6.72%) SQL Server Reporting Services
6 5 (4.20%) SAP HANA
7 3 (2.52%) Crystal Reports
7 3 (2.52%) SQLPlus
7 3 (2.52%) Relational Database
8 2 (1.68%) Big Data
8 2 (1.68%) MongoDB
9 1 (0.84%) Oracle Database 11g
9 1 (0.84%) Oracle Database
Development Applications
1 5 (4.20%) Emacs
2 4 (3.36%) Visual Studio
2 4 (3.36%) JIRA
3 1 (0.84%) Firebug
General
1 37 (31.09%) Finance
2 9 (7.56%) Banking
3 8 (6.72%) Legal
4 7 (5.88%) Law
5 6 (5.04%) Marketing
6 5 (4.20%) Telecoms
7 4 (3.36%) Investment Banking
7 4 (3.36%) Front Office
7 4 (3.36%) Electronics
8 3 (2.52%) Financial Institution
8 3 (2.52%) Japanese Language
8 3 (2.52%) Mandarin Language
9 2 (1.68%) Local Government
10 1 (0.84%) Retail
10 1 (0.84%) Billing
10 1 (0.84%) Cantonese Language
10 1 (0.84%) Back Office
10 1 (0.84%) Advertising
10 1 (0.84%) Games
Libraries, Frameworks & Software Standards
1 13 (10.92%) .NET
2 7 (5.88%) ASP.NET
2 7 (5.88%) ActiveX
3 3 (2.52%) JSON
3 3 (2.52%) J2EE
3 3 (2.52%) HTML
3 3 (2.52%) XML
4 1 (0.84%) CSS
4 1 (0.84%) SOAP
4 1 (0.84%) Web Services
4 1 (0.84%) FIX Protocol
4 1 (0.84%) jQuery
4 1 (0.84%) HTML5
4 1 (0.84%) Regular Expression
4 1 (0.84%) AngularJS
4 1 (0.84%) WAP
4 1 (0.84%) Middleware
4 1 (0.84%) FIXML
4 1 (0.84%) Spring
Miscellaneous
1 16 (13.45%) Blackberry
2 15 (12.61%) Management Information System
3 9 (7.56%) Data Centre
4 6 (5.04%) Analytical Skills
5 5 (4.20%) Mathematics
5 5 (4.20%) Foreign Exchange (FX)
6 3 (2.52%) Biometrics
6 3 (2.52%) Hedge funds
7 2 (1.68%) Enterprise Software
7 2 (1.68%) Computer Science
7 2 (1.68%) Statistics
7 2 (1.68%) Clustering
8 1 (0.84%) SecurID
8 1 (0.84%) Smartphone
8 1 (0.84%) Smartcard
8 1 (0.84%) Thin Client
8 1 (0.84%) Client/Server
8 1 (0.84%) Fat Client
8 1 (0.84%) SWIFT
Operating Systems
1 84 (70.59%) Windows
2 35 (29.41%) Windows Server 2008
3 28 (23.53%) Windows Server 2012
3 28 (23.53%) Linux
4 21 (17.65%) Windows Server 2003
4 21 (17.65%) Windows 7
5 16 (13.45%) UNIX
6 10 (8.40%) Windows 8
7 6 (5.04%) Red Hat Enterprise Linux
8 5 (4.20%) SUSE
9 4 (3.36%) Mac OS X
9 4 (3.36%) Apple iOS
10 3 (2.52%) Windows XP
11 2 (1.68%) Windows Vista
12 1 (0.84%) Android
12 1 (0.84%) Mac OS
Processes & Methodologies
1 22 (18.49%) ITIL
2 18 (15.13%) CRM
3 15 (12.61%) Mentoring
4 13 (10.92%) ERP
5 9 (7.56%) Service Management
6 7 (5.88%) BCP
6 7 (5.88%) Business Analysis
6 7 (5.88%) User Acceptance Testing
6 7 (5.88%) Time Management
7 6 (5.04%) Data Protection
7 6 (5.04%) Open Source
7 6 (5.04%) Project Management
7 6 (5.04%) DevOps
8 5 (4.20%) Service Delivery
9 4 (3.36%) Data Modelling
9 4 (3.36%) Asset Management
9 4 (3.36%) Workflow
9 4 (3.36%) Investment Management
9 4 (3.36%) Computer Security
9 4 (3.36%) Direct Marketing
Programming Languages
1 47 (39.50%) SQL
2 10 (8.40%) Java
2 10 (8.40%) JavaScript
3 8 (6.72%) VB
4 7 (5.88%) VBA
4 7 (5.88%) T-SQL
5 6 (5.04%) C#
5 6 (5.04%) C++
6 5 (4.20%) Perl
6 5 (4.20%) Python
7 3 (2.52%) PHP
8 2 (1.68%) VBScript
8 2 (1.68%) Ruby
8 2 (1.68%) PowerShell
8 2 (1.68%) Scala
9 1 (0.84%) C
Qualifications
1 19 (15.97%) Microsoft Certification
2 16 (13.45%) Degree
3 14 (11.76%) MCSE
4 12 (10.08%) MCITP
5 9 (7.56%) CCNA
5 9 (7.56%) Cisco Certification
6 4 (3.36%) MCSA
6 4 (3.36%) MCP
6 4 (3.36%) HNC
6 4 (3.36%) MCTS
7 3 (2.52%) SC Cleared
7 3 (2.52%) Security Cleared
8 2 (1.68%) DV Cleared
8 2 (1.68%) ITIL Certification
Quality Assurance & Compliance
1 11 (9.24%) ISO/IEC 27001
2 8 (6.72%) SLA
3 7 (5.88%) COBIT
System Software
1 40 (33.61%) Active Directory
2 31 (26.05%) Hyper-V
3 29 (24.37%) VMware Infrastructure
4 9 (7.56%) XenDesktop
5 6 (5.04%) vSphere
5 6 (5.04%) VMware ESX
6 5 (4.20%) Terminal Server
7 3 (2.52%) XenApp
8 2 (1.68%) NFS
8 2 (1.68%) BitLocker
8 2 (1.68%) Terminal Services
8 2 (1.68%) ISA Server
8 2 (1.68%) Microsoft Virtual Server
8 2 (1.68%) Citrix Presentation Server
9 1 (0.84%) Microsoft App-V
Systems Management
1 9 (7.56%) SCCM
2 7 (5.88%) AirWatch
3 6 (5.04%) Backup Exec
4 3 (2.52%) NetBackup
4 3 (2.52%) SCOM
5 2 (1.68%) ARCserve
5 2 (1.68%) Norton AntiVirus
6 1 (0.84%) SCVMM
6 1 (0.84%) SCSM
Vendors
1 61 (51.26%) Microsoft
2 38 (31.93%) Citrix
3 37 (31.09%) VMware
4 28 (23.53%) Cisco
5 19 (15.97%) Oracle
6 17 (14.29%) Apple
7 13 (10.92%) SAP
7 13 (10.92%) Infor
8 11 (9.24%) NetApp
9 9 (7.56%) Bloomberg
10 8 (6.72%) Avaya
10 8 (6.72%) Sun
11 6 (5.04%) Red Hat
11 6 (5.04%) Remedy
12 5 (4.20%) Reuters
13 4 (3.36%) WatchGuard
13 4 (3.36%) SonicWALL
13 4 (3.36%) Meraki
14 3 (2.52%) MobileIron
14 3 (2.52%) Charles River
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 5 days ago
City, London
Global Technology Solutions Ltd
Salary: £24000 - £26000 per annum
Posted: 5 days ago
City, London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 5 days ago
City of London, London, South East
Image Fast
Salary: Competitive
Posted: 8 days ago
City, London
Bloomberg LP
Salary: Competitive + Benefits
Posted: 16 days ago
City, London
Bloomberg LP
Posted: 16 days ago
City of London
Annapurna
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: 22 days ago
City of London
Annapurna
Salary: £25000 - £32000 per annum
Posted: 22 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 25 days ago