The statistics below represent IT jobs advertised across the City of London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Technical Support
London / City of London
Rank 192 220 252
Rank change year-on-year
+28 +32
Permanent jobs requiring a Technical Support 31 41 69
As % of all permanent IT jobs located in the City of London 0.62% 0.61% 0.66%
As % of the Job Titles category 0.64% 0.63% 0.69%
Number of salaries quoted 27 35 55
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £35,000 £26,000
10% offered a salary of more than £45,000 £70,000 £52,500
UK excluding London median salary £27,000 £30,000 £31,500
% change year-on-year
-10.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4840 6482 9929
As % of all permanent IT jobs located in the City of London 96.43% 95.75% 95.53%
Number of salaries quoted 4432 5784 8546
Median salary £59,000 £57,500 £55,000
Median salary % change year-on-year
+2.60% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £85,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 20 February 2017.

Technical Support Salary Histogram in the City of London

Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 20 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 30 (53.57%) Windows
2 21 (37.50%) Active Directory
3 19 (33.93%) Microsoft
4 17 (30.36%) MS Excel
5 16 (28.57%) Windows Server 2008
6 15 (26.79%) VMware
7 14 (25.00%) Firewall
7 14 (25.00%) MS Exchange
7 14 (25.00%) ITIL
7 14 (25.00%) Windows Server 2012
8 13 (23.21%) MS Office
9 12 (21.43%) Cisco
9 12 (21.43%) Degree
10 11 (19.64%) Windows 7
10 11 (19.64%) Apple iOS
10 11 (19.64%) Microsoft Certification
11 10 (17.86%) SQL
11 10 (17.86%) WAN
11 10 (17.86%) Android
11 10 (17.86%) JIRA
11 10 (17.86%) Computer Science
11 10 (17.86%) VMware Infrastructure
12 9 (16.07%) Office 365
12 9 (16.07%) Linux
12 9 (16.07%) HTML
12 9 (16.07%) JavaScript
12 9 (16.07%) CSS
12 9 (16.07%) Apple
13 8 (14.29%) Finance
13 8 (14.29%) CMS

Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.00%) MS Exchange
2 8 (14.29%) CMS
2 8 (14.29%) Exchange Server 2010
3 5 (8.93%) SharePoint
4 3 (5.36%) Skype for Business
5 2 (3.57%) Exchange Server 2013
Applications
1 17 (30.36%) MS Excel
2 13 (23.21%) MS Office
3 4 (7.14%) MS PowerPoint
3 4 (7.14%) MS Visio
4 1 (1.79%) AutoCAD
4 1 (1.79%) Pro/ENGINEER
4 1 (1.79%) PTC Creo
4 1 (1.79%) Vectorworks
Business Applications
1 1 (1.79%) Dynamics CRM
Cloud Services
1 9 (16.07%) Office 365
2 8 (14.29%) SaaS
3 3 (5.36%) Adobe Creative Cloud
4 2 (3.57%) Amazon AWS
4 2 (3.57%) Microsoft Azure
5 1 (1.79%) G Suite
Communications & Networking
1 14 (25.00%) Firewall
2 10 (17.86%) WAN
3 8 (14.29%) LAN
4 7 (12.50%) VPN
5 4 (7.14%) DHCP
5 4 (7.14%) DNS
5 4 (7.14%) Internet
6 3 (5.36%) SAN
6 3 (5.36%) TCP/IP
6 3 (5.36%) VLAN
7 2 (3.57%) Cisco IOS
7 2 (3.57%) FTP
7 2 (3.57%) HTTP
7 2 (3.57%) Intranet
7 2 (3.57%) Skype
7 2 (3.57%) SMTP
8 1 (1.79%) Wireless
Database & Business Intelligence
1 3 (5.36%) SQL Server
2 2 (3.57%) Big Data
2 2 (3.57%) Data Warehouse
2 2 (3.57%) Relational Database
Development Applications
1 10 (17.86%) JIRA
2 8 (14.29%) Firebug
3 2 (3.57%) Visual Studio
General
1 8 (14.29%) Finance
2 4 (7.14%) Banking
3 3 (5.36%) Mandarin Language
3 3 (5.36%) Marketing
4 2 (3.57%) Legal
5 1 (1.79%) Back Office
5 1 (1.79%) Publishing
5 1 (1.79%) Spanish Language
5 1 (1.79%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (16.07%) CSS
1 9 (16.07%) HTML
2 8 (14.29%) JSON
2 8 (14.29%) RESTful
3 4 (7.14%) Middleware
4 3 (5.36%) XML
5 1 (1.79%) Web Services
Miscellaneous
1 10 (17.86%) Computer Science
2 8 (14.29%) Digital Media
3 4 (7.14%) Hedge funds
4 3 (5.36%) Management Information System
5 2 (3.57%) Data Centre
5 2 (3.57%) Internet of Things
5 2 (3.57%) Mobile App
5 2 (3.57%) Video Conferencing
6 1 (1.79%) Analytical Skills
6 1 (1.79%) Blackberry
Operating Systems
1 30 (53.57%) Windows
2 16 (28.57%) Windows Server 2008
3 14 (25.00%) Windows Server 2012
4 11 (19.64%) Apple iOS
4 11 (19.64%) Windows 7
5 10 (17.86%) Android
6 9 (16.07%) Linux
7 7 (12.50%) Windows Server
8 4 (7.14%) Mac OS X
9 3 (5.36%) Unix
10 2 (3.57%) VMS
10 2 (3.57%) Windows 8
11 1 (1.79%) Mac OS X Server
Processes & Methodologies
1 14 (25.00%) ITIL
2 8 (14.29%) B2B
2 8 (14.29%) Cross-Browser Compatibility
2 8 (14.29%) Project Management
2 8 (14.29%) Web Development
3 6 (10.71%) Mentoring
4 4 (7.14%) Business Analysis
4 4 (7.14%) Data Protection
4 4 (7.14%) Software Deployment
5 3 (5.36%) CRM
5 3 (5.36%) Problem Management
6 2 (3.57%) Agile Software Development
6 2 (3.57%) Analytics
6 2 (3.57%) Business Analytics
6 2 (3.57%) Contract Management
6 2 (3.57%) Data Centre Operations
6 2 (3.57%) PRINCE2
6 2 (3.57%) Regression Testing
6 2 (3.57%) SDLC
6 2 (3.57%) User Acceptance Testing
Programming Languages
1 10 (17.86%) SQL
2 9 (16.07%) JavaScript
3 8 (14.29%) C#
3 8 (14.29%) Perl
3 8 (14.29%) PHP
3 8 (14.29%) Python
3 8 (14.29%) Ruby
4 1 (1.79%) Java
4 1 (1.79%) PL/SQL
4 1 (1.79%) PowerShell
Qualifications
1 12 (21.43%) Degree
2 11 (19.64%) Microsoft Certification
3 7 (12.50%) MCSE
4 5 (8.93%) CCNA
4 5 (8.93%) Cisco Certification
4 5 (8.93%) MCP
5 3 (5.36%) ITIL Certification
6 2 (3.57%) MCITP
6 2 (3.57%) MCSA
Quality Assurance & Compliance
1 3 (5.36%) SLA
System Software
1 21 (37.50%) Active Directory
2 10 (17.86%) VMware Infrastructure
3 7 (12.50%) Hyper-V
4 6 (10.71%) vSphere
5 2 (3.57%) Virtual Machines
5 2 (3.57%) XenApp
5 2 (3.57%) XenDesktop
Systems Management
1 3 (5.36%) FortiGate
2 2 (3.57%) Jamf Pro
2 2 (3.57%) NetBackup
2 2 (3.57%) SCCM
Vendors
1 19 (33.93%) Microsoft
2 15 (26.79%) VMware
3 12 (21.43%) Cisco
4 9 (16.07%) Apple
5 8 (14.29%) HP
6 5 (8.93%) Dell
6 5 (8.93%) EMC
6 5 (8.93%) NetApp
6 5 (8.93%) Veritas
7 3 (5.36%) Adobe
7 3 (5.36%) Citrix
7 3 (5.36%) IBM
8 2 (3.57%) Avaya
8 2 (3.57%) iManage
8 2 (3.57%) Remedy
8 2 (3.57%) ServiceNow
8 2 (3.57%) Trend Micro
8 2 (3.57%) Veeam
9 1 (1.79%) Google
9 1 (1.79%) Rackspace
City, London
Harrington Starr
Salary: £50000 - £80000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £40000 - £55000 per annum + plus package and bonus
Posted: Yesterday
City of London
Pearson Frank
Salary: £55000 - £65000 per annum + Benefits
Posted: 21 days ago