The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 211 294 234
Rank change year-on-year
+83 -60
Permanent jobs requiring a Technical Support 107 38 105
As % of all permanent IT jobs located in the City of London 0.96% 0.32% 0.88%
As % of the Job Titles category 1.03% 0.34% 0.93%
Number of salaries quoted 76 34 96
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £57,500 £49,550 £55,500
UK excluding London average salary £29,000 £30,000 £29,000
% change year-on-year
-3.33% +3.44%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10389 11129 11288
As % of all permanent IT jobs located in the City of London 93.52% 92.96% 94.07%
Number of salaries quoted 8927 9662 10358
Average salary £53,000 £55,000 £52,500
Average salary % change year-on-year
-3.63% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 23 October 2014.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 23 October 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 97 (50.26%) Finance
2 89 (46.11%) Windows
3 85 (44.04%) Microsoft
4 56 (29.02%) ITIL
4 56 (29.02%) Analytical Skills
5 52 (26.94%) SQL
6 49 (25.39%) Active Directory
6 49 (25.39%) Windows Server 2008
7 45 (23.32%) Citrix
8 41 (21.24%) Degree
9 40 (20.73%) VMware
9 40 (20.73%) SQL Server
10 39 (20.21%) Microsoft Certification
11 35 (18.13%) MS Office
12 33 (17.10%) Biometrics
13 32 (16.58%) Bloomberg
14 30 (15.54%) Linux
15 29 (15.03%) MCSE
16 28 (14.51%) MS Excel
17 27 (13.99%) UNIX
17 27 (13.99%) Oracle
17 27 (13.99%) Law
18 26 (13.47%) Windows Server 2003
19 22 (11.40%) VMware Infrastructure
20 21 (10.88%) SharePoint
20 21 (10.88%) MS Exchange
21 20 (10.36%) SQL Server 2008
22 19 (9.84%) Japanese Language
22 19 (9.84%) IIS
23 18 (9.33%) Java

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 23 October 2014, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (10.88%) SharePoint
1 21 (10.88%) MS Exchange
2 19 (9.84%) IIS
3 11 (5.70%) Exchange Server 2010
4 10 (5.18%) Tomcat
5 8 (4.15%) Lync
6 6 (3.11%) Exchange Server 2007
6 6 (3.11%) Exchange Server 2013
6 6 (3.11%) Blackberry Enterprise Server
7 3 (1.55%) JBoss
7 3 (1.55%) MQSeries
8 2 (1.04%) ColdFusion
8 2 (1.04%) Tuxedo
8 2 (1.04%) WebSphere
8 2 (1.04%) Exchange Server 2003
9 1 (0.52%) Apache
9 1 (0.52%) IBM Notes
9 1 (0.52%) WebSphere Application Server
9 1 (0.52%) WorkSite
Applications
1 35 (18.13%) MS Office
2 28 (14.51%) MS Excel
3 2 (1.04%) Spreadsheet
3 2 (1.04%) MS Visio
Business Applications
1 10 (5.18%) SAP Business One
2 5 (2.59%) Towers Watson Igloo
3 4 (2.07%) Oracle EBS R12
3 4 (2.07%) Dynamics CRM
4 2 (1.04%) Oracle General Ledger
4 2 (1.04%) Oracle Payables
4 2 (1.04%) Oracle Receivables
4 2 (1.04%) Oracle Cash Management
4 2 (1.04%) Oracle Assets
4 2 (1.04%) Oracle Subledger Accounting
4 2 (1.04%) Oracle Financials
4 2 (1.04%) Oracle EBS
4 2 (1.04%) Oracle Applications
5 1 (0.52%) Dynamics AX
5 1 (0.52%) PeopleSoft HRMS
5 1 (0.52%) IntelliMatch
5 1 (0.52%) SunGard Stream Clearvision
Cloud Services
1 2 (1.04%) SaaS
2 1 (0.52%) Cloud Computing
Communications & Networking
1 18 (9.33%) Internet
1 18 (9.33%) DHCP
1 18 (9.33%) DNS
2 13 (6.74%) TCP/IP
3 11 (5.70%) Firewall
4 10 (5.18%) LAN
5 9 (4.66%) SAN
6 7 (3.63%) VPN
7 6 (3.11%) WAN
8 5 (2.59%) Wireless
8 5 (2.59%) Broadband
9 3 (1.55%) LDAP
9 3 (1.55%) SSL
10 2 (1.04%) VoIP
10 2 (1.04%) HTTP
10 2 (1.04%) IP Telephony
11 1 (0.52%) VLAN
11 1 (0.52%) Intrusion Detection
11 1 (0.52%) Wi-Fi
11 1 (0.52%) IPv6
Database & Business Intelligence
1 40 (20.73%) SQL Server
2 20 (10.36%) SQL Server 2008
3 18 (9.33%) SQL Server 2005
4 12 (6.22%) SQL Server 2012
4 12 (6.22%) SQL Server Reporting Services
5 4 (2.07%) Oracle Database
5 4 (2.07%) MySQL
6 3 (1.55%) InterSystems Cache
6 3 (1.55%) Crystal Reports
6 3 (1.55%) RDBMS
6 3 (1.55%) Relational Database
7 2 (1.04%) Oracle Database 11g
7 2 (1.04%) Oracle BI Publisher
7 2 (1.04%) Oracle Discoverer
7 2 (1.04%) Oracle Reports
8 1 (0.52%) NonStop SQL
8 1 (0.52%) PostgreSQL
8 1 (0.52%) MS Access
8 1 (0.52%) Hadoop
Development Applications
1 2 (1.04%) Oracle Forms
General
1 97 (50.26%) Finance
2 27 (13.99%) Law
3 19 (9.84%) Japanese Language
4 15 (7.77%) Banking
5 13 (6.74%) French Language
6 10 (5.18%) Multimedia
7 9 (4.66%) Back Office
8 8 (4.15%) Front Office
9 7 (3.63%) Mandarin Language
10 6 (3.11%) Manufacturing
10 6 (3.11%) Investment Banking
11 5 (2.59%) Marketing
11 5 (2.59%) German Language
12 4 (2.07%) Legal
13 3 (1.55%) Telecoms
13 3 (1.55%) Advertising
13 3 (1.55%) Financial Institution
14 2 (1.04%) Italian Language
14 2 (1.04%) Polish Language
14 2 (1.04%) Portuguese Language
Libraries, Frameworks & Software Standards
1 11 (5.70%) .NET
2 8 (4.15%) HTML
3 7 (3.63%) XML
4 6 (3.11%) SOAP
5 5 (2.59%) ASP.NET
6 4 (2.07%) CSS
7 3 (1.55%) JMS
8 2 (1.04%) jQuery
8 2 (1.04%) HTML5
8 2 (1.04%) CSS3
8 2 (1.04%) REST
8 2 (1.04%) DHTML
8 2 (1.04%) COM
8 2 (1.04%) DOM
8 2 (1.04%) .NET Framework
8 2 (1.04%) FIX Protocol
9 1 (0.52%) JSON
9 1 (0.52%) Flash
9 1 (0.52%) ODBC
9 1 (0.52%) J2EE
Miscellaneous
1 56 (29.02%) Analytical Skills
2 33 (17.10%) Biometrics
3 9 (4.66%) Computer Science
4 6 (3.11%) Fat Client
4 6 (3.11%) Enterprise Software
4 6 (3.11%) Thin Client
5 5 (2.59%) Replication
5 5 (2.59%) Management Information System
5 5 (2.59%) Foreign Exchange (FX)
6 4 (2.07%) Blackberry
7 3 (1.55%) Equities
7 3 (1.55%) Hedge funds
8 2 (1.04%) Grid Computing
8 2 (1.04%) Mathematics
9 1 (0.52%) SecurID
9 1 (0.52%) Smartphone
9 1 (0.52%) Derivative
9 1 (0.52%) Statistics
9 1 (0.52%) Tandem
9 1 (0.52%) Client/Server
Operating Systems
1 89 (46.11%) Windows
2 49 (25.39%) Windows Server 2008
3 30 (15.54%) Linux
4 27 (13.99%) UNIX
5 26 (13.47%) Windows Server 2003
6 17 (8.81%) Windows 7
6 17 (8.81%) Windows Server 2012
7 8 (4.15%) AIX
8 7 (3.63%) Solaris
8 7 (3.63%) Windows XP
9 5 (2.59%) Windows Vista
10 2 (1.04%) Android
10 2 (1.04%) Red Hat Enterprise Linux
11 1 (0.52%) Mac OS X
11 1 (0.52%) Windows 8
Processes & Methodologies
1 56 (29.02%) ITIL
2 14 (7.25%) Problem Management
2 14 (7.25%) Time Management
3 12 (6.22%) Analytics
4 11 (5.70%) Incident Management
5 10 (5.18%) CRM
5 10 (5.18%) ERP
5 10 (5.18%) Disaster Recovery
6 7 (3.63%) Service Management
7 5 (2.59%) Stakeholder Management
8 4 (2.07%) Root Cause Analysis
8 4 (2.07%) Software Distribution
8 4 (2.07%) PRINCE2
8 4 (2.07%) Business Analysis
9 3 (1.55%) Migration
9 3 (1.55%) ETL
9 3 (1.55%) Business Intelligence
9 3 (1.55%) Project Management
9 3 (1.55%) Performance Tuning
9 3 (1.55%) Database Tuning
Programming Languages
1 52 (26.94%) SQL
2 18 (9.33%) Java
3 9 (4.66%) JavaScript
4 7 (3.63%) C++
5 5 (2.59%) C#
5 5 (2.59%) PHP
6 4 (2.07%) T-SQL
7 3 (1.55%) VBA
7 3 (1.55%) PL/SQL
7 3 (1.55%) Perl
7 3 (1.55%) PowerShell
8 2 (1.04%) VBScript
9 1 (0.52%) Ruby
9 1 (0.52%) Python
9 1 (0.52%) ABAP
9 1 (0.52%) ActionScript
9 1 (0.52%) C
9 1 (0.52%) Shell Script
9 1 (0.52%) PeopleCode
9 1 (0.52%) Tcl
Qualifications
1 41 (21.24%) Degree
2 39 (20.21%) Microsoft Certification
3 29 (15.03%) MCSE
4 17 (8.81%) MCSA
5 15 (7.77%) MCP
6 14 (7.25%) Cisco Certification
7 10 (5.18%) MCITP
8 5 (2.59%) HNC
9 4 (2.07%) Citrix Certification
10 3 (1.55%) Security Cleared
11 2 (1.04%) Six Sigma Green Belt
12 1 (0.52%) JNCIA
12 1 (0.52%) CCNP
12 1 (0.52%) CCNA
Quality Assurance & Compliance
1 4 (2.07%) Sarbanes-Oxley
2 2 (1.04%) SLA
2 2 (1.04%) ISO/IEC 27001
3 1 (0.52%) COBIT
3 1 (0.52%) Solvency II
System Software
1 49 (25.39%) Active Directory
2 22 (11.40%) VMware Infrastructure
3 15 (7.77%) Hyper-V
4 9 (4.66%) vSphere
4 9 (4.66%) XenApp
5 7 (3.63%) XenDesktop
6 6 (3.11%) VMware ESX
7 5 (2.59%) Microsoft App-V
8 3 (1.55%) VMware ESXi
9 2 (1.04%) Citrix Presentation Server
9 2 (1.04%) Terminal Server
10 1 (0.52%) EMC RecoverPoint
Systems Management
1 7 (3.63%) SCCM
2 5 (2.59%) WSUS
3 4 (2.07%) NetBackup
4 3 (1.55%) SCOM
5 1 (0.52%) SCOrch
5 1 (0.52%) SCVMM
Vendors
1 85 (44.04%) Microsoft
2 45 (23.32%) Citrix
3 40 (20.73%) VMware
4 32 (16.58%) Bloomberg
5 27 (13.99%) Oracle
6 17 (8.81%) Cisco
7 15 (7.77%) SAP
8 12 (6.22%) Sun
8 12 (6.22%) Open Text
9 10 (5.18%) Infor
10 9 (4.66%) HP
11 7 (3.63%) Reuters
12 6 (3.11%) Dell
12 6 (3.11%) AppSense
13 4 (2.07%) Veeam
13 4 (2.07%) Apple
13 4 (2.07%) Symantec
14 3 (1.55%) Toshiba
15 2 (1.04%) Ruckus Wireless
15 2 (1.04%) Stonesoft
City, London
Our IT Deparment
Salary: Up to £40 per annum Plus overtime
Posted: 3 hours ago
City of London
Huxley Associates
Salary: £30000 - £35000 per annum + competitive
Posted: Yesterday
City, London
Nexmo
Salary: Competitive
Posted: 2 days ago
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum Bonus and Benefits
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City of London
Sovereign Business Resources
Salary: £40000 - £55000 per annum + benefits
Posted: 9 days ago
City of London
Mason Frank
Salary: £30000 - £50000 per annum + Benefits
Posted: 19 days ago
City of London
Greywood Associates Limited
Salary: £32000 - £36000 per annum + benefits
Posted: 20 days ago
City of London
Bloomberg
Salary: Competitive
Posted: 26 days ago