The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 219 247 263
Rank change year-on-year
+28 +16
Permanent jobs requiring a Technical Support 42 71 58
As % of all permanent IT jobs located in the City of London 0.63% 0.70% 0.56%
As % of the Job Titles category 0.66% 0.73% 0.60%
Number of salaries quoted 38 57 58
Average salary £41,250 £38,000 £32,500
Average salary % change year-on-year
+8.55% +16.92%
90% offered a salary of more than £35,750 £26,500 £26,000
10% offered a salary of more than £70,000 £52,500 £66,500
UK excluding London average salary £29,000 £32,500 £30,000
% change year-on-year
-10.76% +8.33%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9725 9706
As % of all permanent IT jobs located in the City of London 95.07% 95.35% 94.54%
Number of salaries quoted 5728 8455 8287
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 5 February 2016.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 44 (53.01%) Windows
2 42 (50.60%) Finance
3 38 (45.78%) SQL
4 21 (25.30%) Linux
5 20 (24.10%) Unix
5 20 (24.10%) Java
6 19 (22.89%) Oracle
6 19 (22.89%) Microsoft
7 18 (21.69%) IIS
8 17 (20.48%) SQL Server
8 17 (20.48%) Tomcat
8 17 (20.48%) Bash Shell
9 14 (16.87%) Law
9 14 (16.87%) Windows 7
10 13 (15.66%) Banking
10 13 (15.66%) ITIL
11 12 (14.46%) MS Office
11 12 (14.46%) JavaScript
11 12 (14.46%) Active Directory
11 12 (14.46%) Windows Server 2008
11 12 (14.46%) SaaS
11 12 (14.46%) Analytical Skills
12 11 (13.25%) Bloomberg
12 11 (13.25%) J2EE
12 11 (13.25%) MS Excel
13 10 (12.05%) .NET
13 10 (12.05%) Blackberry
13 10 (12.05%) Investment Management
13 10 (12.05%) French Language
14 9 (10.84%) WebSphere

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (21.69%) IIS
2 17 (20.48%) Tomcat
3 9 (10.84%) Apache
3 9 (10.84%) JBoss
3 9 (10.84%) WebSphere
3 9 (10.84%) WebSphere Application Server
4 6 (7.23%) Exchange Server 2013
4 6 (7.23%) MS Exchange
5 5 (6.02%) CMS
5 5 (6.02%) SharePoint
5 5 (6.02%) SharePoint 2010
6 4 (4.82%) Exchange Server 2010
7 2 (2.41%) Blackberry Enterprise Server
7 2 (2.41%) Sitecore CMS
Applications
1 12 (14.46%) MS Office
2 11 (13.25%) MS Excel
3 1 (1.20%) MS Visio
3 1 (1.20%) Spreadsheet
Business Applications
1 7 (8.43%) Decalog
1 7 (8.43%) HiInvest
1 7 (8.43%) LatentZero
1 7 (8.43%) thinkFolio
Cloud Services
1 12 (14.46%) SaaS
2 4 (4.82%) Office 365
3 1 (1.20%) Microsoft Azure
Communications & Networking
1 8 (9.64%) TCP/IP
2 5 (6.02%) Firewall
3 4 (4.82%) SAN
3 4 (4.82%) VPN
4 3 (3.61%) Internet
4 3 (3.61%) LDAP
4 3 (3.61%) VoIP
5 2 (2.41%) DHCP
5 2 (2.41%) DNS
5 2 (2.41%) HTTP
5 2 (2.41%) NAS
6 1 (1.20%) Broadband
6 1 (1.20%) LAN
6 1 (1.20%) WAN
Database & Business Intelligence
1 17 (20.48%) SQL Server
2 9 (10.84%) Apache Cassandra
2 9 (10.84%) MariaDB
2 9 (10.84%) MongoDB
2 9 (10.84%) MySQL
2 9 (10.84%) NoSQL
3 7 (8.43%) Crystal Reports
3 7 (8.43%) Relational Database
3 7 (8.43%) SQL Server 2008
3 7 (8.43%) SQLPlus
4 3 (3.61%) Big Data
5 2 (2.41%) SQL Server 2005
5 2 (2.41%) SQL Server 2012
Development Applications
1 3 (3.61%) JIRA
General
1 42 (50.60%) Finance
2 14 (16.87%) Law
3 13 (15.66%) Banking
4 10 (12.05%) French Language
5 9 (10.84%) Front Office
6 5 (6.02%) Investment Banking
6 5 (6.02%) Japanese Language
7 4 (4.82%) Back Office
7 4 (4.82%) Telecoms
8 3 (3.61%) Cantonese Language
8 3 (3.61%) Mandarin Language
8 3 (3.61%) Marketing
9 2 (2.41%) German Language
10 1 (1.20%) Financial Institution
10 1 (1.20%) Retail
Libraries, Frameworks & Software Standards
1 11 (13.25%) J2EE
2 10 (12.05%) .NET
3 9 (10.84%) LAMP
4 5 (6.02%) .NET Framework
5 4 (4.82%) FIX Protocol
6 2 (2.41%) Software Packaging
Miscellaneous
1 12 (14.46%) Analytical Skills
2 10 (12.05%) Blackberry
3 8 (9.64%) Biometrics
4 7 (8.43%) SWIFT
5 3 (3.61%) Computer Science
5 3 (3.61%) Enterprise Software
5 3 (3.61%) Equities
5 3 (3.61%) iPhone
5 3 (3.61%) PMI
6 2 (2.41%) Contract for Difference
6 2 (2.41%) iPad
6 2 (2.41%) Mathematics
6 2 (2.41%) Smartphone
7 1 (1.20%) Data Protection Act
7 1 (1.20%) Fat Client
7 1 (1.20%) Management Information System
7 1 (1.20%) Physics
7 1 (1.20%) SecurID
7 1 (1.20%) User Experience
7 1 (1.20%) Visualisation
Operating Systems
1 44 (53.01%) Windows
2 21 (25.30%) Linux
3 20 (24.10%) Unix
4 14 (16.87%) Windows 7
5 12 (14.46%) Windows Server 2008
6 9 (10.84%) Debian
6 9 (10.84%) Red Hat Enterprise Linux
6 9 (10.84%) Ubuntu
6 9 (10.84%) Windows Server
7 8 (9.64%) Windows Server 2012
8 6 (7.23%) Apple iOS
9 5 (6.02%) Solaris
9 5 (6.02%) Windows 8
10 3 (3.61%) Android
10 3 (3.61%) Mac OS X
10 3 (3.61%) Windows Server 2003
11 2 (2.41%) AIX
12 1 (1.20%) Windows XP
Processes & Methodologies
1 13 (15.66%) ITIL
2 10 (12.05%) Investment Management
3 7 (8.43%) Asset Management
3 7 (8.43%) Business Analysis
4 5 (6.02%) Performance Tuning
5 3 (3.61%) Agile Software Development
5 3 (3.61%) Analytics
5 3 (3.61%) Data Protection
5 3 (3.61%) Incident Management
5 3 (3.61%) Web Analytics
6 2 (2.41%) Configuration Management
6 2 (2.41%) Document Management
6 2 (2.41%) Information Security
6 2 (2.41%) ITIL V3
6 2 (2.41%) Knowledge Management
6 2 (2.41%) KYC
6 2 (2.41%) Load Balancing
6 2 (2.41%) Mentoring
6 2 (2.41%) SDLC
6 2 (2.41%) Service Delivery
Programming Languages
1 38 (45.78%) SQL
2 20 (24.10%) Java
3 17 (20.48%) Bash Shell
4 12 (14.46%) JavaScript
5 9 (10.84%) Python
6 3 (3.61%) Perl
7 2 (2.41%) T-SQL
Qualifications
1 8 (9.64%) Degree
2 3 (3.61%) PMI Certification
3 2 (2.41%) Security Cleared
4 1 (1.20%) EC-Council LPT
4 1 (1.20%) MCP
Quality Assurance & Compliance
1 2 (2.41%) SEPA
2 1 (1.20%) SLA
System Software
1 12 (14.46%) Active Directory
2 4 (4.82%) VMware Infrastructure
3 3 (3.61%) Hyper-V
4 1 (1.20%) Microsoft App-V
4 1 (1.20%) VMware Server
Systems Management
1 7 (8.43%) SCCM
2 3 (3.61%) OpenView
2 3 (3.61%) Zenoss
3 2 (2.41%) Microsoft Data Protection Manager
3 2 (2.41%) NetBackup
3 2 (2.41%) SCOM
3 2 (2.41%) SCSM
3 2 (2.41%) SCVMM
4 1 (1.20%) Symantec Enterprise Vault
Vendors
1 19 (22.89%) Microsoft
1 19 (22.89%) Oracle
2 11 (13.25%) Bloomberg
3 9 (10.84%) Red Hat
4 7 (8.43%) Charles River
5 6 (7.23%) Apple
5 6 (7.23%) Cisco
5 6 (7.23%) Remedy
5 6 (7.23%) VMware
6 5 (6.02%) Sybase
7 4 (4.82%) MobileIron
8 3 (3.61%) Google
8 3 (3.61%) HP
8 3 (3.61%) NetApp
8 3 (3.61%) Sun
9 2 (2.41%) Actimize
9 2 (2.41%) EPiServer
9 2 (2.41%) OpenText
9 2 (2.41%) Sitecore
9 2 (2.41%) Veritas
City, London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £20,000 to £25,000 per annum + Bonus + Benefits
Posted: 3 days ago
City of London
Bloomberg
Posted: 12 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 18 days ago