The statistics below represent IT jobs advertised across the City of London region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 211 230 257
Rank change year-on-year
+19 +27
Permanent jobs requiring a Technical Support 26 33 75
As % of all permanent IT jobs located in the City of London 0.48% 0.48% 0.68%
As % of the Job Titles category 0.49% 0.50% 0.71%
Number of salaries quoted 24 29 63
Median salary £37,750 £40,000 £37,500
Median salary % change year-on-year
-5.62% +6.66%
90% offered a salary of more than £27,950 £22,300 £31,700
10% offered a salary of more than £55,000 £68,000 £52,500
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5295 6561 10559
As % of all permanent IT jobs located in the City of London 96.89% 96.12% 95.96%
Number of salaries quoted 4805 5821 9166
Median salary £57,500 £55,750 £53,500
Median salary % change year-on-year
+3.13% +4.20%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Technical Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 6 December 2016.

Technical Support Salary Histogram in the City of London

Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 6 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support in the job title.

1 23 (54.76%) Windows
2 22 (52.38%) Active Directory
3 16 (38.10%) Microsoft
4 14 (33.33%) MS Office
5 13 (30.95%) ITIL
5 13 (30.95%) MS Excel
6 12 (28.57%) SQL
6 12 (28.57%) Windows 7
7 11 (26.19%) Windows Server 2008
8 10 (23.81%) Degree
8 10 (23.81%) Windows Server 2012
8 10 (23.81%) Windows Server
8 10 (23.81%) SharePoint
8 10 (23.81%) MS Exchange
8 10 (23.81%) WAN
8 10 (23.81%) Firewall
8 10 (23.81%) VMware
9 9 (21.43%) Computer Science
10 8 (19.05%) Office 365
10 8 (19.05%) LAN
10 8 (19.05%) VPN
10 8 (19.05%) Cisco
10 8 (19.05%) Microsoft Certification
10 8 (19.05%) SQL Server
11 7 (16.67%) HTML
11 7 (16.67%) JavaScript
11 7 (16.67%) Finance
12 6 (14.29%) CSS
13 5 (11.90%) C#
13 5 (11.90%) Perl

Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (23.81%) MS Exchange
1 10 (23.81%) SharePoint
2 5 (11.90%) CMS
3 4 (9.52%) Exchange Server 2010
4 3 (7.14%) Skype for Business
5 2 (4.76%) IIS
5 2 (4.76%) SharePoint Server
6 1 (2.38%) Exchange Server 2013
Applications
1 14 (33.33%) MS Office
2 13 (30.95%) MS Excel
3 3 (7.14%) MS Visio
4 1 (2.38%) MS PowerPoint
Business Applications
1 1 (2.38%) Dynamics CRM
1 1 (2.38%) LatentZero
1 1 (2.38%) Markit EDM
1 1 (2.38%) thinkFolio
Cloud Services
1 8 (19.05%) Office 365
2 5 (11.90%) SaaS
3 2 (4.76%) Adobe Creative Cloud
3 2 (4.76%) Amazon AWS
3 2 (4.76%) Microsoft Azure
Communications & Networking
1 10 (23.81%) Firewall
1 10 (23.81%) WAN
2 8 (19.05%) LAN
2 8 (19.05%) VPN
3 4 (9.52%) Internet
3 4 (9.52%) SAN
4 3 (7.14%) DHCP
4 3 (7.14%) DNS
4 3 (7.14%) HTTP
4 3 (7.14%) Intranet
4 3 (7.14%) TCP/IP
4 3 (7.14%) VLAN
5 2 (4.76%) Cisco IOS
5 2 (4.76%) FTP
5 2 (4.76%) SMTP
6 1 (2.38%) Broadband
6 1 (2.38%) NetScaler
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 3 (7.14%) SQL Server 2012
3 2 (4.76%) Big Data
3 2 (4.76%) SQL Server 2008
3 2 (4.76%) SQL Server 2014
4 1 (2.38%) Data Warehouse
4 1 (2.38%) Relational Database
4 1 (2.38%) SQL Server 2005
Development Applications
1 5 (11.90%) Firebug
1 5 (11.90%) JIRA
2 2 (4.76%) Visual Studio
General
1 7 (16.67%) Finance
2 3 (7.14%) Marketing
3 1 (2.38%) Advertising
3 1 (2.38%) Back Office
3 1 (2.38%) Banking
3 1 (2.38%) Publishing
3 1 (2.38%) Spanish Language
3 1 (2.38%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (16.67%) HTML
2 6 (14.29%) CSS
3 5 (11.90%) JSON
3 5 (11.90%) RESTful
4 1 (2.38%) .NET
4 1 (2.38%) Middleware
4 1 (2.38%) XML
Miscellaneous
1 9 (21.43%) Computer Science
2 5 (11.90%) Digital Media
3 2 (4.76%) Internet of Things
3 2 (4.76%) Management Information System
3 2 (4.76%) Mathematics
4 1 (2.38%) Analytical Skills
4 1 (2.38%) Blackberry
4 1 (2.38%) Video Conferencing
4 1 (2.38%) YubiKey
Operating Systems
1 23 (54.76%) Windows
2 12 (28.57%) Windows 7
3 11 (26.19%) Windows Server 2008
4 10 (23.81%) Windows Server
4 10 (23.81%) Windows Server 2012
5 5 (11.90%) Android
5 5 (11.90%) Apple iOS
6 3 (7.14%) Mac OS X
7 2 (4.76%) Unix
7 2 (4.76%) Windows 8
7 2 (4.76%) Windows Server 2003
8 1 (2.38%) Linux
8 1 (2.38%) Windows 10
Processes & Methodologies
1 13 (30.95%) ITIL
2 5 (11.90%) B2B
2 5 (11.90%) Cross-Browser Compatibility
2 5 (11.90%) Project Management
2 5 (11.90%) Web Development
3 4 (9.52%) Software Deployment
4 3 (7.14%) CRM
4 3 (7.14%) SDLC
5 2 (4.76%) Coaching
5 2 (4.76%) Disaster Recovery
5 2 (4.76%) ITIL V3
6 1 (2.38%) Agile Software Development
6 1 (2.38%) Asset Management
6 1 (2.38%) Business Analysis
6 1 (2.38%) Continuous Improvement
6 1 (2.38%) Document Management
6 1 (2.38%) Migration
6 1 (2.38%) Process Improvement
6 1 (2.38%) Risk Management
6 1 (2.38%) Technical Architecture
Programming Languages
1 12 (28.57%) SQL
2 7 (16.67%) JavaScript
3 5 (11.90%) C#
3 5 (11.90%) Perl
3 5 (11.90%) PHP
3 5 (11.90%) Python
3 5 (11.90%) Ruby
4 2 (4.76%) PowerShell
5 1 (2.38%) Bash Shell
5 1 (2.38%) C
5 1 (2.38%) PL/SQL
5 1 (2.38%) VB
5 1 (2.38%) VBScript
Qualifications
1 10 (23.81%) Degree
2 8 (19.05%) Microsoft Certification
3 3 (7.14%) MCSA
3 3 (7.14%) MCSE
4 2 (4.76%) MCITP
5 1 (2.38%) CCNA
5 1 (2.38%) Cisco Certification
5 1 (2.38%) HND
Quality Assurance & Compliance
1 3 (7.14%) SLA
2 1 (2.38%) QA
System Software
1 22 (52.38%) Active Directory
2 4 (9.52%) Hyper-V
3 3 (7.14%) VMware Infrastructure
4 2 (4.76%) XenApp
4 2 (4.76%) XenDesktop
5 1 (2.38%) vSphere
Systems Management
1 4 (9.52%) SCCM
2 3 (7.14%) FortiGate
2 3 (7.14%) NetBackup
3 2 (4.76%) Casper Suite
4 1 (2.38%) Microsoft Data Protection Manager
4 1 (2.38%) SCOM
4 1 (2.38%) SCSM
4 1 (2.38%) SCVMM
4 1 (2.38%) Symantec Enterprise Vault
Vendors
1 16 (38.10%) Microsoft
2 10 (23.81%) VMware
3 8 (19.05%) Cisco
4 5 (11.90%) Apple
5 4 (9.52%) Citrix
6 3 (7.14%) HP
6 3 (7.14%) IBM
6 3 (7.14%) Veeam
7 2 (4.76%) Adobe
7 2 (4.76%) Avaya
7 2 (4.76%) ServiceNow
7 2 (4.76%) Trend Micro
8 1 (2.38%) AppSense
8 1 (2.38%) Fidessa
8 1 (2.38%) Intel Security
8 1 (2.38%) LexisNexis
8 1 (2.38%) NetApp
8 1 (2.38%) Spiceworks
8 1 (2.38%) Symantec
8 1 (2.38%) Veritas
City, London
Premier IT
Salary: £28000 - £35000 per annum
Posted: 5 days ago
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago