The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 226 260 255
Rank change year-on-year
+34 -5
Permanent jobs requiring a Technical Support 76 82 74
As % of all permanent IT jobs located in the City of London 0.76% 0.65% 0.63%
As % of the Job Titles category 0.82% 0.70% 0.68%
Number of salaries quoted 60 74 69
Average salary £39,000 £43,750 £38,500
Average salary % change year-on-year
-10.85% +13.63%
90% offered a salary of more than £28,500 £28,800 £24,000
10% offered a salary of more than £55,750 £68,500 £59,000
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9253 11693 10940
As % of all permanent IT jobs located in the City of London 92.19% 92.56% 93.15%
Number of salaries quoted 7934 9898 9425
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,000 £32,500 £33,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 109 (74.66%) Windows
2 92 (63.01%) Microsoft
3 53 (36.30%) MS Office
4 52 (35.62%) Finance
5 51 (34.93%) SQL Server
6 47 (32.19%) SQL
7 43 (29.45%) Citrix
8 42 (28.77%) Active Directory
8 42 (28.77%) Windows Server 2008
9 36 (24.66%) ITIL
9 36 (24.66%) VMware
10 35 (23.97%) Windows 7
11 32 (21.92%) Linux
11 32 (21.92%) MS Exchange
12 30 (20.55%) Windows Server 2003
13 29 (19.86%) SQL Server 2005
14 28 (19.18%) Degree
15 27 (18.49%) Cisco
15 27 (18.49%) MS Excel
16 26 (17.81%) SQL Server 2008
17 25 (17.12%) VMware Infrastructure
18 23 (15.75%) LAN
18 23 (15.75%) WAN
18 23 (15.75%) Microsoft Certification
19 22 (15.07%) UNIX
19 22 (15.07%) Time Management
19 22 (15.07%) SQL Server 2012
20 21 (14.38%) IIS
20 21 (14.38%) MCSE
21 20 (13.70%) Windows Server 2012

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (21.92%) MS Exchange
2 21 (14.38%) IIS
3 18 (12.33%) SharePoint
4 11 (7.53%) Tomcat
4 11 (7.53%) Exchange Server 2007
4 11 (7.53%) Exchange Server 2010
5 9 (6.16%) WorkSite
6 6 (4.11%) Exchange Server 2013
6 6 (4.11%) Lync
7 5 (3.42%) MQSeries
7 5 (3.42%) Blackberry Enterprise Server
8 4 (2.74%) JBoss
9 2 (1.37%) Exchange Server 2000
9 2 (1.37%) Exchange Server 2003
9 2 (1.37%) Apache
10 1 (0.68%) IBM Notes
10 1 (0.68%) Site Server
10 1 (0.68%) FileNet
10 1 (0.68%) GlassFish
10 1 (0.68%) Node.js
Applications
1 53 (36.30%) MS Office
2 27 (18.49%) MS Excel
3 2 (1.37%) Spreadsheet
Business Applications
1 15 (10.27%) SAP Business One
2 6 (4.11%) Towers Watson Igloo
3 2 (1.37%) Dynamics CRM
Cloud Services
1 9 (6.16%) Office 365
1 9 (6.16%) Mimecast
2 2 (1.37%) SaaS
Communications & Networking
1 23 (15.75%) LAN
1 23 (15.75%) WAN
2 18 (12.33%) DNS
3 17 (11.64%) DHCP
4 16 (10.96%) VPN
5 13 (8.90%) TCP/IP
6 12 (8.22%) Firewall
7 11 (7.53%) VoIP
8 10 (6.85%) VLAN
8 10 (6.85%) Wi-Fi
9 9 (6.16%) SAN
10 8 (5.48%) Internet
11 5 (3.42%) ISDN
12 4 (2.74%) SSL
12 4 (2.74%) Broadband
13 2 (1.37%) NetScaler
13 2 (1.37%) Cisco Nexus
13 2 (1.37%) HTTP
14 1 (0.68%) LDAP
14 1 (0.68%) MPLS
Database & Business Intelligence
1 51 (34.93%) SQL Server
2 29 (19.86%) SQL Server 2005
3 26 (17.81%) SQL Server 2008
4 22 (15.07%) SQL Server 2012
5 13 (8.90%) SQL Server Reporting Services
6 5 (3.42%) SAP HANA
7 4 (2.74%) Relational Database
7 4 (2.74%) InterSystems Cache
7 4 (2.74%) RDBMS
8 3 (2.05%) SQL Server Integration Services
9 2 (1.37%) MongoDB
9 2 (1.37%) Oracle Database
10 1 (0.68%) Oracle Database 11g
Development Applications
1 4 (2.74%) Emacs
1 4 (2.74%) JIRA
2 1 (0.68%) VSS/SourceSafe
2 1 (0.68%) Firebug
2 1 (0.68%) Team Foundation Server
General
1 52 (35.62%) Finance
2 13 (8.90%) Retail
3 12 (8.22%) Legal
4 6 (4.11%) Marketing
4 6 (4.11%) Banking
5 4 (2.74%) Front Office
6 3 (2.05%) Back Office
7 2 (1.37%) Local Government
7 2 (1.37%) Financial Institution
8 1 (0.68%) Games
8 1 (0.68%) Manufacturing
8 1 (0.68%) Advertising
8 1 (0.68%) Law
8 1 (0.68%) Mandarin Language
8 1 (0.68%) Spanish Language
8 1 (0.68%) Investment Banking
Libraries, Frameworks & Software Standards
1 15 (10.27%) .NET
2 7 (4.79%) ASP.NET
2 7 (4.79%) ActiveX
3 6 (4.11%) FIX Protocol
4 4 (2.74%) JMS
4 4 (2.74%) XML
5 3 (2.05%) HTML
5 3 (2.05%) J2EE
5 3 (2.05%) JSON
6 2 (1.37%) Middleware
6 2 (1.37%) CSS
7 1 (0.68%) SOAP
7 1 (0.68%) Web Services
7 1 (0.68%) XSL
7 1 (0.68%) WAP
7 1 (0.68%) FIXML
7 1 (0.68%) ActiveMQ
7 1 (0.68%) jQuery
7 1 (0.68%) Spring
7 1 (0.68%) AngularJS
Miscellaneous
1 12 (8.22%) Blackberry
2 11 (7.53%) Management Information System
2 11 (7.53%) Computer Science
3 10 (6.85%) Hedge funds
3 10 (6.85%) Video Conferencing
3 10 (6.85%) Client/Server
4 8 (5.48%) Analytical Skills
4 8 (5.48%) EPoS
5 5 (3.42%) Clustering
5 5 (3.42%) Open Source
5 5 (3.42%) Enterprise Software
6 4 (2.74%) Mathematics
7 2 (1.37%) Reference Data
7 2 (1.37%) Digital Media
7 2 (1.37%) Credit Risk
7 2 (1.37%) NHS
8 1 (0.68%) Smartcard
8 1 (0.68%) Foreign Exchange (FX)
8 1 (0.68%) Wiki
8 1 (0.68%) SecurID
Operating Systems
1 109 (74.66%) Windows
2 42 (28.77%) Windows Server 2008
3 35 (23.97%) Windows 7
4 32 (21.92%) Linux
5 30 (20.55%) Windows Server 2003
6 22 (15.07%) UNIX
7 20 (13.70%) Windows Server 2012
8 11 (7.53%) Windows 8
9 9 (6.16%) Apple iOS
10 5 (3.42%) SUSE
10 5 (3.42%) Windows Vista
10 5 (3.42%) Red Hat Enterprise Linux
11 4 (2.74%) Windows XP
11 4 (2.74%) Solaris
12 3 (2.05%) AIX
13 2 (1.37%) Mac OS X
Processes & Methodologies
1 36 (24.66%) ITIL
2 22 (15.07%) Time Management
3 17 (11.64%) ERP
4 15 (10.27%) Project Management
5 14 (9.59%) Mentoring
5 14 (9.59%) CRM
6 7 (4.79%) BCP
6 7 (4.79%) Service Management
6 7 (4.79%) Problem Management
7 6 (4.11%) Root Cause Analysis
7 6 (4.11%) System Testing
7 6 (4.11%) Incident Management
8 5 (3.42%) DevOps
9 4 (2.74%) Performance Tuning
9 4 (2.74%) Continuous Improvement
9 4 (2.74%) Change Control
9 4 (2.74%) Product Management
9 4 (2.74%) Customer Engagement
9 4 (2.74%) Database Tuning
9 4 (2.74%) Business Analysis
Programming Languages
1 47 (32.19%) SQL
2 11 (7.53%) Java
3 8 (5.48%) VB
4 7 (4.79%) VBA
4 7 (4.79%) C#
5 6 (4.11%) T-SQL
6 5 (3.42%) C++
6 5 (3.42%) JavaScript
6 5 (3.42%) Perl
7 4 (2.74%) Python
8 2 (1.37%) PowerShell
8 2 (1.37%) Scala
8 2 (1.37%) Ruby
8 2 (1.37%) VBScript
8 2 (1.37%) PHP
9 1 (0.68%) C
9 1 (0.68%) Shell Script
Qualifications
1 28 (19.18%) Degree
2 23 (15.75%) Microsoft Certification
3 21 (14.38%) MCSE
4 11 (7.53%) MCITP
5 9 (6.16%) Cisco Certification
6 8 (5.48%) MCSA
7 7 (4.79%) CCNA
8 5 (3.42%) CCNP
8 5 (3.42%) JNCIA
9 3 (2.05%) Security Cleared
9 3 (2.05%) SC Cleared
10 2 (1.37%) DV Cleared
10 2 (1.37%) Citrix Certification
11 1 (0.68%) HNC
11 1 (0.68%) HND
11 1 (0.68%) MCP
11 1 (0.68%) ITIL Certification
11 1 (0.68%) MCDST
11 1 (0.68%) VCP4
Quality Assurance & Compliance
1 7 (4.79%) COBIT
1 7 (4.79%) ISO/IEC 27001
2 4 (2.74%) SLA
3 2 (1.37%) Data Quality
System Software
1 42 (28.77%) Active Directory
2 25 (17.12%) VMware Infrastructure
3 20 (13.70%) Hyper-V
4 9 (6.16%) XenDesktop
4 9 (6.16%) vSphere
5 5 (3.42%) Terminal Server
6 4 (2.74%) XenApp
7 3 (2.05%) Microsoft App-V
8 2 (1.37%) Microsoft Virtual Server
8 2 (1.37%) Citrix Presentation Server
8 2 (1.37%) VMware ESX
8 2 (1.37%) Terminal Services
8 2 (1.37%) NFS
9 1 (0.68%) ISA Server
9 1 (0.68%) Samba
9 1 (0.68%) Squid
9 1 (0.68%) BitLocker
Systems Management
1 7 (4.79%) AirWatch
2 6 (4.11%) SCCM
3 2 (1.37%) NetBackup
3 2 (1.37%) Backup Exec
3 2 (1.37%) ARCserve
3 2 (1.37%) Norton AntiVirus
Vendors
1 92 (63.01%) Microsoft
2 43 (29.45%) Citrix
3 36 (24.66%) VMware
4 27 (18.49%) Cisco
5 18 (12.33%) Avaya
5 18 (12.33%) Apple
5 18 (12.33%) Oracle
6 15 (10.27%) SAP
6 15 (10.27%) Infor
7 12 (8.22%) NetApp
8 11 (7.53%) Sun
8 11 (7.53%) Reuters
8 11 (7.53%) Bloomberg
9 5 (3.42%) Red Hat
9 5 (3.42%) AppSense
10 4 (2.74%) Remedy
11 3 (2.05%) Salesforce.com
11 3 (2.05%) HP
12 2 (1.37%) Meraki
12 2 (1.37%) Google
City, London
Austin Fraser
Salary: £200 - £250 per day
Posted: 8 hours ago
City of London
Ortolan Group
Posted: 11 hours ago
City of London
Mint Recruitment Solutions
Salary: £40000 - £46000 per annum + Benefits
Posted: 14 hours ago
City, London
Red10
Salary: £40000 - £60000 per annum
Posted: 15 hours ago
City, London
Evolution Recruitment Solutions
Salary: Between 32000 and 38000
Posted: 3 days ago
City, London
Eligo Recruitment Ltd
Salary: £18000 - £22000 per annum + Full Benefits
Posted: 3 days ago
City, London
Bloomberg LP
Posted: 3 days ago
City, London
Salt
Salary: £33000 - £45000 per annum + profit sharing
Posted: 4 days ago
City, London
Informatiq Consulting
Salary: £38000 - £44000 per annum
Posted: 6 days ago
City, London
Smiths
Salary: Excellent salary and benefits
Posted: 7 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 10 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £60000 - £70000 per annum + bonus + benefits
Posted: 11 days ago
City, London
Bloomberg LP
Posted: 17 days ago
City, London
Bloomberg LP
Salary: Competitive
Posted: 17 days ago
City, London
Bloomberg LP
Salary: Competitive
Posted: 17 days ago