The table below looks at the statistics for the Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 232 240 249
Rank change year-on-year
+8 +9
Permanent jobs requiring a Technical Support 71 91 80
As % of all permanent IT jobs located in the City of London 0.68% 0.73% 0.67%
As % of the Job Titles category 0.74% 0.78% 0.72%
Number of salaries quoted 59 84 76
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £31,500 £27,800 £24,000
10% offered a salary of more than £55,000 £70,000 £59,000
UK excluding London average salary £30,000 £28,500 £30,250
% change year-on-year
+5.26% -5.78%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9656 11607 11072
As % of all permanent IT jobs located in the City of London 92.53% 92.50% 93.32%
Number of salaries quoted 8218 9790 9647
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £33,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the City of London

Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the City of London region.

Technical Support Salary Trend in the City of London

Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support across the City of London region over the 3 months to 4 May 2015.

Technical Support Salary Histogram in the City of London

Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 4 May 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 109 (76.76%) Windows
2 90 (63.38%) Microsoft
3 54 (38.03%) Finance
4 53 (37.32%) SQL Server
5 50 (35.21%) MS Office
6 48 (33.80%) Active Directory
6 48 (33.80%) Windows Server 2008
7 44 (30.99%) SQL
8 42 (29.58%) ITIL
9 41 (28.87%) Citrix
9 41 (28.87%) Windows 7
10 33 (23.24%) VMware
10 33 (23.24%) SQL Server 2005
11 32 (22.54%) Windows Server 2003
12 31 (21.83%) MS Exchange
13 30 (21.13%) Degree
14 29 (20.42%) SQL Server 2008
15 26 (18.31%) Cisco
16 25 (17.61%) Linux
16 25 (17.61%) IIS
17 24 (16.90%) LAN
17 24 (16.90%) WAN
18 23 (16.20%) MS Excel
18 23 (16.20%) Microsoft Certification
19 22 (15.49%) Time Management
19 22 (15.49%) VMware Infrastructure
20 21 (14.79%) SQL Server 2012
20 21 (14.79%) MCSE
21 19 (13.38%) VPN
22 18 (12.68%) UNIX

Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 4 May 2015, IT jobs across the City of London region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (21.83%) MS Exchange
2 25 (17.61%) IIS
3 14 (9.86%) SharePoint
4 13 (9.15%) Exchange Server 2010
5 11 (7.75%) Exchange Server 2007
6 9 (6.34%) WorkSite
6 9 (6.34%) Tomcat
7 7 (4.93%) Lync
8 5 (3.52%) Exchange Server 2013
8 5 (3.52%) Blackberry Enterprise Server
9 4 (2.82%) JBoss
9 4 (2.82%) MQSeries
10 2 (1.41%) Exchange Server 2000
10 2 (1.41%) Exchange Server 2003
10 2 (1.41%) IBM Notes
10 2 (1.41%) Apache
11 1 (0.70%) Confluence
11 1 (0.70%) Node.js
11 1 (0.70%) Site Server
11 1 (0.70%) GlassFish
Applications
1 50 (35.21%) MS Office
2 23 (16.20%) MS Excel
3 2 (1.41%) Spreadsheet
4 1 (0.70%) MS Visio
Business Applications
1 10 (7.04%) SAP Business One
2 9 (6.34%) Towers Watson Igloo
3 2 (1.41%) Dynamics CRM
Cloud Services
1 9 (6.34%) Mimecast
2 8 (5.63%) Office 365
3 3 (2.11%) SaaS
Communications & Networking
1 24 (16.90%) LAN
1 24 (16.90%) WAN
2 19 (13.38%) VPN
3 17 (11.97%) DNS
4 16 (11.27%) DHCP
5 15 (10.56%) TCP/IP
6 12 (8.45%) Firewall
7 11 (7.75%) VLAN
7 11 (7.75%) VoIP
7 11 (7.75%) SAN
8 10 (7.04%) Wi-Fi
9 9 (6.34%) Internet
10 5 (3.52%) ISDN
10 5 (3.52%) SSL
11 4 (2.82%) Broadband
12 3 (2.11%) HTTP
13 2 (1.41%) Wireless
14 1 (0.70%) Structured Cabling
14 1 (0.70%) Modbus
14 1 (0.70%) LDAP
Database & Business Intelligence
1 53 (37.32%) SQL Server
2 33 (23.24%) SQL Server 2005
3 29 (20.42%) SQL Server 2008
4 21 (14.79%) SQL Server 2012
5 12 (8.45%) SQL Server Reporting Services
6 4 (2.82%) SQL Server Integration Services
6 4 (2.82%) InterSystems Cache
6 4 (2.82%) RDBMS
6 4 (2.82%) Relational Database
7 2 (1.41%) Oracle Database
7 2 (1.41%) SAP HANA
8 1 (0.70%) MongoDB
8 1 (0.70%) Oracle Database 11g
8 1 (0.70%) PostgreSQL
Development Applications
1 3 (2.11%) Emacs
2 2 (1.41%) JIRA
3 1 (0.70%) Team Foundation Server
3 1 (0.70%) Eclipse
3 1 (0.70%) VSS/SourceSafe
3 1 (0.70%) Subversion
General
1 54 (38.03%) Finance
2 13 (9.15%) Retail
3 12 (8.45%) Legal
4 7 (4.93%) Banking
5 6 (4.23%) Marketing
6 5 (3.52%) Front Office
7 4 (2.82%) Back Office
8 2 (1.41%) Financial Institution
8 2 (1.41%) Local Government
9 1 (0.70%) Mandarin Language
9 1 (0.70%) Spanish Language
9 1 (0.70%) Investment Banking
9 1 (0.70%) Law
9 1 (0.70%) Telecoms
9 1 (0.70%) Games
9 1 (0.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (10.56%) .NET
2 7 (4.93%) ActiveX
2 7 (4.93%) ASP.NET
3 6 (4.23%) FIX Protocol
4 5 (3.52%) XML
5 4 (2.82%) JSON
5 4 (2.82%) HTML
5 4 (2.82%) JMS
6 1 (0.70%) HTML5
6 1 (0.70%) RESTful
6 1 (0.70%) AngularJS
6 1 (0.70%) WAP
6 1 (0.70%) J2EE
6 1 (0.70%) XSL
6 1 (0.70%) ODBC
6 1 (0.70%) CSS
6 1 (0.70%) SOAP
6 1 (0.70%) Web Services
6 1 (0.70%) FIXML
6 1 (0.70%) Middleware
Miscellaneous
1 11 (7.75%) Analytical Skills
1 11 (7.75%) Computer Science
1 11 (7.75%) Blackberry
2 10 (7.04%) Client/Server
2 10 (7.04%) Management Information System
2 10 (7.04%) Hedge funds
2 10 (7.04%) Video Conferencing
3 8 (5.63%) EPoS
4 6 (4.23%) Clustering
5 5 (3.52%) Enterprise Software
6 4 (2.82%) Mathematics
7 3 (2.11%) Open Source
8 2 (1.41%) Credit Risk
8 2 (1.41%) NHS
8 2 (1.41%) Digital Media
8 2 (1.41%) Reference Data
9 1 (0.70%) Social Media
9 1 (0.70%) Smartcard
9 1 (0.70%) Wiki
9 1 (0.70%) Smartphone
Operating Systems
1 109 (76.76%) Windows
2 48 (33.80%) Windows Server 2008
3 41 (28.87%) Windows 7
4 32 (22.54%) Windows Server 2003
5 25 (17.61%) Linux
6 18 (12.68%) UNIX
7 16 (11.27%) Windows Server 2012
8 9 (6.34%) Apple iOS
8 9 (6.34%) Windows 8
9 5 (3.52%) Windows Vista
10 4 (2.82%) Solaris
10 4 (2.82%) Windows XP
10 4 (2.82%) Red Hat Enterprise Linux
11 3 (2.11%) AIX
12 2 (1.41%) SUSE
12 2 (1.41%) Mac OS X
13 1 (0.70%) Android
Processes & Methodologies
1 42 (29.58%) ITIL
2 22 (15.49%) Time Management
3 16 (11.27%) CRM
4 12 (8.45%) ERP
4 12 (8.45%) Mentoring
5 11 (7.75%) Project Management
6 9 (6.34%) Root Cause Analysis
6 9 (6.34%) System Testing
7 7 (4.93%) BCP
7 7 (4.93%) Problem Management
7 7 (4.93%) Service Management
8 5 (3.52%) Product Management
8 5 (3.52%) Change Control
8 5 (3.52%) Incident Management
8 5 (3.52%) Release Management
9 4 (2.82%) E-Commerce
9 4 (2.82%) ETL
9 4 (2.82%) Continuous Improvement
9 4 (2.82%) Customer Engagement
9 4 (2.82%) Database Tuning
Programming Languages
1 44 (30.99%) SQL
2 12 (8.45%) Java
3 7 (4.93%) VB
3 7 (4.93%) VBA
4 6 (4.23%) C#
5 5 (3.52%) JavaScript
6 4 (2.82%) Perl
6 4 (2.82%) C++
7 3 (2.11%) Python
7 3 (2.11%) T-SQL
8 2 (1.41%) Ruby
8 2 (1.41%) VBScript
8 2 (1.41%) PHP
8 2 (1.41%) PowerShell
9 1 (0.70%) Scala
9 1 (0.70%) Shell Script
Qualifications
1 30 (21.13%) Degree
2 23 (16.20%) Microsoft Certification
3 21 (14.79%) MCSE
4 12 (8.45%) Cisco Certification
5 11 (7.75%) MCSA
6 9 (6.34%) MCITP
7 7 (4.93%) CCNA
8 5 (3.52%) CCNP
8 5 (3.52%) Citrix Certification
8 5 (3.52%) JNCIA
9 3 (2.11%) Security Cleared
9 3 (2.11%) SC Cleared
10 2 (1.41%) DV Cleared
11 1 (0.70%) VCP4
11 1 (0.70%) HNC
11 1 (0.70%) HND
11 1 (0.70%) MCP
11 1 (0.70%) ITIL Certification
11 1 (0.70%) MCDST
Quality Assurance & Compliance
1 7 (4.93%) COBIT
1 7 (4.93%) ISO/IEC 27001
2 4 (2.82%) SLA
3 2 (1.41%) Data Quality
System Software
1 48 (33.80%) Active Directory
2 22 (15.49%) VMware Infrastructure
3 14 (9.86%) Hyper-V
4 10 (7.04%) vSphere
5 7 (4.93%) XenDesktop
6 4 (2.82%) XenApp
7 3 (2.11%) VMware ESX
7 3 (2.11%) Microsoft App-V
8 2 (1.41%) Microsoft Virtual Server
8 2 (1.41%) Citrix Presentation Server
8 2 (1.41%) Terminal Server
8 2 (1.41%) Terminal Services
8 2 (1.41%) NFS
8 2 (1.41%) VMware ESXi
9 1 (0.70%) BitLocker
9 1 (0.70%) ISA Server
9 1 (0.70%) Squid
9 1 (0.70%) Samba
Systems Management
1 7 (4.93%) AirWatch
1 7 (4.93%) SCCM
2 2 (1.41%) NetBackup
2 2 (1.41%) Backup Exec
2 2 (1.41%) ARCserve
2 2 (1.41%) Norton AntiVirus
3 1 (0.70%) SCSM
3 1 (0.70%) SCOM
3 1 (0.70%) SCVMM
Vendors
1 90 (63.38%) Microsoft
2 41 (28.87%) Citrix
3 33 (23.24%) VMware
4 26 (18.31%) Cisco
5 17 (11.97%) Avaya
5 17 (11.97%) Apple
6 16 (11.27%) Oracle
7 11 (7.75%) Reuters
7 11 (7.75%) Bloomberg
8 10 (7.04%) NetApp
8 10 (7.04%) SAP
8 10 (7.04%) Infor
9 9 (6.34%) Sun
10 5 (3.52%) OpenText
11 4 (2.82%) AppSense
11 4 (2.82%) HP
11 4 (2.82%) Remedy
11 4 (2.82%) Red Hat
11 4 (2.82%) Salesforce.com
12 2 (1.41%) Mitel
City of London
Bloomberg
Salary: Competitive + Benefits
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum
Posted: 10 days ago
City, London
Bloomberg LP
Salary: Competitive Salary + Benefits
Posted: 20 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £40000.00 per day + Benefits
Posted: 27 days ago