The table below looks at the statistics for Problem Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Problem Management
Rank 203 187 169
Rank change year-on-year
-16 -18
Permanent jobs citing Problem Management 103 163 170
As % of all permanent IT jobs located in the City of London 0.94% 1.38% 1.45%
As % of the Processes & Methodologies category 1.16% 1.66% 1.81%
Number of salaries quoted 86 145 144
Average salary £50,000 £48,500 £49,000
Average salary % change year-on-year
+3.09% -1.02%
90% offered a salary of more than £29,000 £34,700 £34,300
10% offered a salary of more than £75,000 £68,100 £67,500
UK excluding London average salary £42,000 £40,000 £35,500
% change year-on-year
+5.00% +12.67%
Problem Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8861 9822 9383
As % of all permanent IT jobs located in the City of London 81.26% 82.89% 80.10%
Number of salaries quoted 7700 8365 8464
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Problem Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the City of London region.

Problem Management Salary Trend in the City of London

Problem Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Problem Management across the City of London region over the 3 months to 19 December 2014.

Problem Management Salary Histogram in the City of London

Problem Management
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT jobs across the City of London region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 103 (54.79%) ITIL
2 91 (48.40%) Finance
3 59 (31.38%) Microsoft
4 54 (28.72%) Windows
5 47 (25.00%) Incident Management
6 43 (22.87%) MS Excel
7 42 (22.34%) UNIX
8 41 (21.81%) SQL
9 38 (20.21%) VMware
10 36 (19.15%) Linux
10 36 (19.15%) Banking
11 35 (18.62%) Citrix
12 33 (17.55%) Oracle
13 32 (17.02%) Change Management
14 29 (15.43%) SLA
15 27 (14.36%) Microsoft Certification
15 27 (14.36%) Active Directory
16 26 (13.83%) Service Management
17 25 (13.30%) Service Delivery
18 24 (12.77%) Project Management
18 24 (12.77%) MS Exchange
19 23 (12.23%) Degree
19 23 (12.23%) MCSE
19 23 (12.23%) Release Management
19 23 (12.23%) Change Control
19 23 (12.23%) VMware Infrastructure
20 21 (11.17%) ITIL V3
21 19 (10.11%) Analytical Skills
22 18 (9.57%) Front Office
22 18 (9.57%) Windows Server 2008

Problem Management
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT jobs across the City of London region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (12.77%) MS Exchange
2 16 (8.51%) Apache
3 13 (6.91%) Tomcat
3 13 (6.91%) Exchange Server 2010
4 8 (4.26%) WebSphere
5 7 (3.72%) GlassFish
6 6 (3.19%) WebSphere Application Server
6 6 (3.19%) Exchange Server 2013
7 5 (2.66%) JBoss
7 5 (2.66%) SharePoint
7 5 (2.66%) Oracle HTTP Server
8 4 (2.13%) IIS
8 4 (2.13%) Lync
9 3 (1.60%) OpenStack
9 3 (1.60%) Exchange Server 2007
10 2 (1.06%) CMS
11 1 (0.53%) Office Communications Server
11 1 (0.53%) Oracle Service Bus
11 1 (0.53%) Blackberry Enterprise Server
11 1 (0.53%) TIBCO EMS
Applications
1 43 (22.87%) MS Excel
2 11 (5.85%) MS Office
3 5 (2.66%) MS Visio
4 2 (1.06%) MS PowerPoint
5 1 (0.53%) MS Project
Business Applications
1 2 (1.06%) Dynamics CRM
1 2 (1.06%) Remedy ITSM
2 1 (0.53%) Agresso
Cloud Services
1 1 (0.53%) Office 365
Communications & Networking
1 14 (7.45%) Internet
2 12 (6.38%) LAN
3 10 (5.32%) DHCP
3 10 (5.32%) SAN
4 9 (4.79%) HTTP
4 9 (4.79%) TCP/IP
5 8 (4.26%) Firewall
5 8 (4.26%) Cisco ASA
5 8 (4.26%) NetScaler
5 8 (4.26%) Cisco Nexus
6 7 (3.72%) VPN
7 6 (3.19%) Ethernet
7 6 (3.19%) Fibre Channel
8 4 (2.13%) WAN
8 4 (2.13%) DNS
9 3 (1.60%) Intrusion Detection
10 2 (1.06%) NAS
10 2 (1.06%) SSL
10 2 (1.06%) SMTP
10 2 (1.06%) IP Telephony
Database & Business Intelligence
1 17 (9.04%) SQL Server
2 14 (7.45%) Relational Database
3 11 (5.85%) MySQL
3 11 (5.85%) RDBMS
4 6 (3.19%) Oracle Database
5 5 (2.66%) Oracle Database 10g
6 4 (2.13%) Oracle OLAP
6 4 (2.13%) OLTP
6 4 (2.13%) Data Warehouse
6 4 (2.13%) OLAP
7 3 (1.60%) SQL Server 2000
7 3 (1.60%) Apache Cassandra
7 3 (1.60%) NoSQL
7 3 (1.60%) SQL Server 2012
7 3 (1.60%) Oracle Database 12c
8 2 (1.06%) Oracle Exadata
8 2 (1.06%) Oracle Database 11g
8 2 (1.06%) Crystal Reports
9 1 (0.53%) Oracle Reports
9 1 (0.53%) Data Mining
Development Applications
1 9 (4.79%) Jenkins
2 6 (3.19%) Hudson
2 6 (3.19%) Eclipse
2 6 (3.19%) Git (software)
3 5 (2.66%) JIRA
3 5 (2.66%) Mercurial
4 2 (1.06%) Team Foundation Server
General
1 91 (48.40%) Finance
2 36 (19.15%) Banking
3 18 (9.57%) Front Office
4 17 (9.04%) Investment Banking
5 12 (6.38%) Telecoms
6 6 (3.19%) Financial Institution
7 4 (2.13%) Legal
8 3 (1.60%) Advertising
9 2 (1.06%) Portuguese Language
9 2 (1.06%) Spanish Language
9 2 (1.06%) French Language
9 2 (1.06%) German Language
10 1 (0.53%) Italian Language
10 1 (0.53%) Japanese Language
10 1 (0.53%) Local Government
10 1 (0.53%) Games
10 1 (0.53%) Back Office
Job Titles
1 67 (35.64%) Analyst
2 42 (22.34%) Support Analyst
3 19 (10.11%) Applications Support
4 18 (9.57%) 2nd Line Support
5 15 (7.98%) Service Manager
6 14 (7.45%) Technical Manager
7 12 (6.38%) Incident Manager
7 12 (6.38%) Service Analyst
7 12 (6.38%) 2nd Line Support Analyst
8 11 (5.85%) Applications Support Analyst
9 9 (4.79%) Administrator
9 9 (4.79%) Systems Administrator
10 8 (4.26%) Account Manager
10 8 (4.26%) Technical Account Manager
11 7 (3.72%) Linux Administrator
11 7 (3.72%) Linux Systems Administrator
11 7 (3.72%) Technical Support
12 6 (3.19%) Services Delivery Manager
12 6 (3.19%) Services Delivery Analyst
12 6 (3.19%) Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (3.72%) ActiveMQ
2 6 (3.19%) FIX Protocol
2 6 (3.19%) HTML
3 5 (2.66%) CSS
3 5 (2.66%) Middleware
4 4 (2.13%) DHTML
4 4 (2.13%) J2EE
5 3 (1.60%) RabbitMQ
6 2 (1.06%) .NET
6 2 (1.06%) Web Services
7 1 (0.53%) WebSphere MQ
7 1 (0.53%) ASP.NET
7 1 (0.53%) Apache Flex
7 1 (0.53%) Oracle Fusion
7 1 (0.53%) XMPP
Miscellaneous
1 19 (10.11%) Analytical Skills
2 14 (7.45%) Management Information System
2 14 (7.45%) Fixed Income
3 8 (4.26%) Clustering
3 8 (4.26%) CLARiiON
3 8 (4.26%) PKI
3 8 (4.26%) CMDB
4 7 (3.72%) Enterprise Software
5 6 (3.19%) Mobile App
6 5 (2.66%) Equities
7 4 (2.13%) Replication
7 4 (2.13%) Hedge funds
8 3 (1.60%) Economics
8 3 (1.60%) Computer Science
8 3 (1.60%) Blackberry
8 3 (1.60%) Derivative
9 2 (1.06%) Spread Betting
9 2 (1.06%) User Experience
9 2 (1.06%) Performance Metrics
10 1 (0.53%) Data Structures
Operating Systems
1 54 (28.72%) Windows
2 42 (22.34%) UNIX
3 36 (19.15%) Linux
4 18 (9.57%) Windows Server 2008
5 11 (5.85%) Windows 7
6 10 (5.32%) Windows Server 2012
6 10 (5.32%) Red Hat Enterprise Linux
6 10 (5.32%) Solaris
7 8 (4.26%) AIX
8 7 (3.72%) Windows Server 2003
9 6 (3.19%) Windows XP
10 4 (2.13%) Windows 2000
11 3 (1.60%) CentOS
12 1 (0.53%) Windows 8
12 1 (0.53%) Mac OS X
Processes & Methodologies
1 103 (54.79%) ITIL
2 47 (25.00%) Incident Management
3 32 (17.02%) Change Management
4 26 (13.83%) Service Management
5 25 (13.30%) Service Delivery
6 24 (12.77%) Project Management
7 23 (12.23%) Release Management
7 23 (12.23%) Change Control
8 21 (11.17%) ITIL V3
9 15 (7.98%) Project Planning
10 14 (7.45%) Capacity Management
11 13 (6.91%) Root Cause Analysis
12 11 (5.85%) Configuration Management
13 10 (5.32%) Disaster Recovery
14 9 (4.79%) Business Analysis
15 8 (4.26%) E-Commerce
15 8 (4.26%) Continuous Improvement
16 7 (3.72%) DevOps
16 7 (3.72%) Mobile Commerce
16 7 (3.72%) ITSM
Programming Languages
1 41 (21.81%) SQL
2 15 (7.98%) Java
3 7 (3.72%) Perl
4 6 (3.19%) JavaScript
4 6 (3.19%) Objective-C
5 4 (2.13%) Python
6 3 (1.60%) VB
7 2 (1.06%) VBA
7 2 (1.06%) C#
7 2 (1.06%) Shell Script
7 2 (1.06%) VB6
7 2 (1.06%) PL/SQL
8 1 (0.53%) PowerShell
8 1 (0.53%) C
8 1 (0.53%) PHP
Qualifications
1 27 (14.36%) Microsoft Certification
2 23 (12.23%) MCSE
2 23 (12.23%) Degree
3 7 (3.72%) Security Cleared
4 5 (2.66%) Cisco Certification
4 5 (2.66%) MCSA
4 5 (2.66%) CCNA
5 4 (2.13%) ITIL Certification
5 4 (2.13%) VMware Certified Professional (VCP)
6 2 (1.06%) MCP
6 2 (1.06%) Citrix Certification
6 2 (1.06%) NCDA
6 2 (1.06%) NCIE
7 1 (0.53%) VCP5
7 1 (0.53%) PMP
7 1 (0.53%) PMI Certification
7 1 (0.53%) MCDST
7 1 (0.53%) MCITP
7 1 (0.53%) VCP4
7 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 29 (15.43%) SLA
2 5 (2.66%) QA
3 3 (1.60%) PCI DSS
3 3 (1.60%) ISO/IEC 27001
3 3 (1.60%) COBIT
4 1 (0.53%) ISO 9001
System Software
1 27 (14.36%) Active Directory
2 23 (12.23%) VMware Infrastructure
3 14 (7.45%) XenApp
4 10 (5.32%) vSphere
5 8 (4.26%) UAG
5 8 (4.26%) EMC RecoverPoint
6 7 (3.72%) Squid
7 6 (3.19%) Hyper-V
8 5 (2.66%) Oracle RAC
9 4 (2.13%) Microsoft App-V
10 3 (1.60%) Apache ZooKeeper
10 3 (1.60%) NFS
11 2 (1.06%) Oracle RMAN
11 2 (1.06%) Terminal Services
12 1 (0.53%) ISA Server
12 1 (0.53%) KVM
12 1 (0.53%) RHEV
Systems Management
1 12 (6.38%) Tivoli
2 9 (4.79%) EMC NetWorker
3 6 (3.19%) SCCM
3 6 (3.19%) NetBackup
4 4 (2.13%) Backup Exec
4 4 (2.13%) SCOM
4 4 (2.13%) Control-M
5 3 (1.60%) Nagios
5 3 (1.60%) ZABBIX
5 3 (1.60%) Puppet
5 3 (1.60%) Opscode Chef
5 3 (1.60%) HAProxy
6 2 (1.06%) Tivoli Storage Manager
6 2 (1.06%) Data Guard
7 1 (0.53%) Norton AntiVirus
7 1 (0.53%) Forefront Identity Manager
7 1 (0.53%) Cisco UCCX
7 1 (0.53%) Cisco CUCM
7 1 (0.53%) yum
7 1 (0.53%) HP SIM
Vendors
1 59 (31.38%) Microsoft
2 38 (20.21%) VMware
3 35 (18.62%) Citrix
4 33 (17.55%) Oracle
5 15 (7.98%) EMC
6 14 (7.45%) Red Hat
7 13 (6.91%) Cisco
7 13 (6.91%) Wyse
8 12 (6.38%) Sun
9 11 (5.85%) Murex
9 11 (5.85%) Calypso
9 11 (5.85%) IBM
9 11 (5.85%) Wall Street Systems
10 8 (4.26%) Infoblox
11 4 (2.13%) AppSense
11 4 (2.13%) NetApp
11 4 (2.13%) Veritas
11 4 (2.13%) Remedy
11 4 (2.13%) Apple
11 4 (2.13%) Intel
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