Technical Support Jobs in the City of London

Technical Support
Central London > City of London

The median Technical Support salary in the City of London is £42,500 per year according to job vacancies posted during the 6 months to 31 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 170 220 275
Rank change year-on-year +50 +55 -59
Permanent jobs requiring a Technical Support 10 6 17
As % of all permanent jobs advertised in the City of London 0.30% 0.13% 0.23%
As % of the Job Titles category 0.31% 0.14% 0.24%
Number of salaries quoted 7 5 16
10th Percentile £28,500 £36,600 £31,250
25th Percentile £36,875 £39,000 £41,250
Median annual salary (50th Percentile) £42,500 £40,000 £42,500
Median % change year-on-year +6.25% -5.88% -
75th Percentile £46,250 £42,500 £50,000
90th Percentile - £48,500 £53,750
Central London median annual salary £42,500 £35,000 £42,500
% change year-on-year +21.43% -17.65% -

All Permanent IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 3,215 4,298 7,162
% of permanent jobs with a recognized job title 96.17% 96.24% 95.63%
Number of salaries quoted 2,514 3,584 5,675
10th Percentile £41,250 £42,000 £45,000
25th Percentile £53,750 £55,000 £56,250
Median annual salary (50th Percentile) £73,470 £75,000 £72,500
Median % change year-on-year -2.04% +3.45% -
75th Percentile £95,000 £98,750 £93,750
90th Percentile £112,500 £115,000 £108,750
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Technical Support
Job Vacancy Trend in the City of London

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Technical Support in the City of London

Technical Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Technical Support in the City of London.

Salary trend for Technical Support in the City of London

Technical Support
Salary Histogram in the City of London

Salary distribution for jobs citing Technical Support in the City of London over the 6 months to 31 May 2024.

Salary histogram for Technical Support in the City of London

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 31 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Technical Support in the job title.

1 6 (60.00%) Microsoft
2 5 (50.00%) Windows
3 4 (40.00%) CRM
3 4 (40.00%) SQL
3 4 (40.00%) Dynamics CRM
3 4 (40.00%) Problem-Solving
3 4 (40.00%) Social Skills
4 3 (30.00%) Customer Service
4 3 (30.00%) Onboarding
4 3 (30.00%) Dynamics 365
4 3 (30.00%) Analytical Skills
4 3 (30.00%) Computer Science
4 3 (30.00%) Microsoft 365
4 3 (30.00%) Microsoft Intune
4 3 (30.00%) Microsoft Exchange
5 2 (20.00%) Finance
5 2 (20.00%) Law
5 2 (20.00%) TCP/IP
5 2 (20.00%) DNS
5 2 (20.00%) RDBMS
5 2 (20.00%) Cisco
5 2 (20.00%) MySQL
5 2 (20.00%) Oracle
5 2 (20.00%) C++
5 2 (20.00%) Java
5 2 (20.00%) Active Directory
5 2 (20.00%) Software Testing
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) Relational Database
5 2 (20.00%) Problem Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (30.00%) Microsoft Exchange
2 1 (10.00%) SharePoint
2 1 (10.00%) SharePoint 2013
2 1 (10.00%) Skype for Business
Applications
1 1 (10.00%) Microsoft Office
Business Applications
1 4 (40.00%) Dynamics CRM
Cloud Services
1 3 (30.00%) Dynamics 365
1 3 (30.00%) Microsoft 365
2 2 (20.00%) AWS
2 2 (20.00%) Azure
2 2 (20.00%) Oracle CX
3 1 (10.00%) Azure Monitor
3 1 (10.00%) Entra ID
3 1 (10.00%) Mimecast
3 1 (10.00%) OneDrive
Communications & Networking
1 2 (20.00%) DNS
1 2 (20.00%) TCP/IP
2 1 (10.00%) 4G
2 1 (10.00%) Cisco IOS
2 1 (10.00%) Intranet
2 1 (10.00%) Skype
2 1 (10.00%) Telepresence
2 1 (10.00%) VPN
2 1 (10.00%) WAN
Database & Business Intelligence
1 2 (20.00%) MySQL
1 2 (20.00%) RDBMS
1 2 (20.00%) Relational Database
General
1 4 (40.00%) Social Skills
2 3 (30.00%) Analytical Skills
3 2 (20.00%) Finance
3 2 (20.00%) Law
4 1 (10.00%) Automotive
4 1 (10.00%) Legal
4 1 (10.00%) Pharmaceutical
4 1 (10.00%) Telecoms
Miscellaneous
1 3 (30.00%) Onboarding
2 2 (20.00%) Robotics
3 1 (10.00%) Blackberry
3 1 (10.00%) Video Conferencing
Operating Systems
1 5 (50.00%) Windows
2 2 (20.00%) Windows 10
3 1 (10.00%) Mac OS
3 1 (10.00%) Windows 7
3 1 (10.00%) Windows Server
3 1 (10.00%) Windows Server 2016
3 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 4 (40.00%) CRM
1 4 (40.00%) Problem-Solving
2 3 (30.00%) Computer Science
2 3 (30.00%) Customer Service
3 2 (20.00%) Customer Experience
3 2 (20.00%) Document Management
3 2 (20.00%) Incident Management
3 2 (20.00%) Mechatronics
3 2 (20.00%) Proactive Monitoring
3 2 (20.00%) Problem Management
3 2 (20.00%) Root Cause Analysis
3 2 (20.00%) Software Engineering
3 2 (20.00%) Software Testing
3 2 (20.00%) Stakeholder Management
4 1 (10.00%) Analytics
4 1 (10.00%) Infrastructure Engineering
4 1 (10.00%) ITIL
4 1 (10.00%) Log Analytics
4 1 (10.00%) Practice Management
Programming Languages
1 4 (40.00%) SQL
2 2 (20.00%) C++
2 2 (20.00%) Java
Qualifications
1 2 (20.00%) Degree
2 1 (10.00%) A+ Certification
2 1 (10.00%) Computer Science Degree
2 1 (10.00%) ITIL Foundation Certificate
2 1 (10.00%) Master's Degree
2 1 (10.00%) MBA
2 1 (10.00%) MCP
2 1 (10.00%) Microsoft Certification
System Software
1 2 (20.00%) Active Directory
Systems Management
1 3 (30.00%) Microsoft Intune
Vendors
1 6 (60.00%) Microsoft
2 2 (20.00%) Cisco
2 2 (20.00%) Oracle
3 1 (10.00%) Apple
3 1 (10.00%) Polycom