The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Coventry region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 62 50 39
Rank change year-on-year
-12 -11
Permanent jobs citing Incident Management 4 2 12
As % of all permanent IT jobs located in Coventry 0.644% 0.557% 3.023%
As % of the Processes & Methodologies category 0.932% 0.746% 4.000%
Number of salaries quoted 3 2 12
Average salary £48,500 £37,750 £42,250
Average salary % change year-on-year
+28.47% -10.65%
90% offered a salary of more than £35,300 £37,550 £32,000
10% offered a salary of more than £50,500 £37,950 £54,750
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Coventry
Permanent IT job ads with a match in the
Processes & Methodologies category
429 268 300
As % of all permanent IT jobs located in Coventry 69.08% 74.65% 75.57%
Number of salaries quoted 359 243 292
Average salary £40,000 £37,500 £47,500
Average salary % change year-on-year
+6.66% -21.05%
90% offered a salary of more than £27,000 £24,500 £32,500
10% offered a salary of more than £56,000 £65,000 £58,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
West Midlands

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Coventry region as a proportion of the total demand within the Processes & Methodologies category.

Coventry Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Coventry region.

Coventry Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Coventry region over the 3 months to 23 May 2013.

Coventry Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Coventry region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 5 (55.56%) Cisco
1 5 (55.56%) Change Management
2 4 (44.44%) Release Management
2 4 (44.44%) ITIL
2 4 (44.44%) UNIX
2 4 (44.44%) Windows
3 3 (33.33%) LAN
3 3 (33.33%) Microsoft
3 3 (33.33%) Active Directory
3 3 (33.33%) MS Excel
3 3 (33.33%) DNS
3 3 (33.33%) SAN
3 3 (33.33%) NetApp
3 3 (33.33%) Windows Server 2003
3 3 (33.33%) QMS
3 3 (33.33%) VMware
3 3 (33.33%) EMC
3 3 (33.33%) Service Management
3 3 (33.33%) Windows Server 2008
4 2 (22.22%) vSphere
4 2 (22.22%) Change Control
4 2 (22.22%) Quality Management
4 2 (22.22%) Citrix
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) VMware ESX
4 2 (22.22%) Risk Assessment
4 2 (22.22%) TCP/IP
4 2 (22.22%) Finance
4 2 (22.22%) Problem Management
4 2 (22.22%) Retail

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Coventry region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 1 (11.11%) COM
Application Platforms
1 1 (11.11%) Lotus Notes
1 1 (11.11%) MS Exchange
1 1 (11.11%) Exchange Server 2003
1 1 (11.11%) Exchange Server 2007
1 1 (11.11%) Exchange Server 2010
Applications
1 3 (33.33%) MS Excel
2 1 (11.11%) MS Office
Communications & Networking
1 3 (33.33%) LAN
1 3 (33.33%) DNS
1 3 (33.33%) SAN
2 2 (22.22%) TCP/IP
2 2 (22.22%) WAN
3 1 (11.11%) DHCP
3 1 (11.11%) Cisco ASA
3 1 (11.11%) Cisco PIX
3 1 (11.11%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server 2000
1 1 (11.11%) SQL Server 2005
1 1 (11.11%) SQL Server 2008
General
1 2 (22.22%) Finance
1 2 (22.22%) Retail
2 1 (11.11%) Billing
Job Titles
1 3 (33.33%) Support Technician
2 2 (22.22%) Infrastructure Manager
2 2 (22.22%) Support Manager
3 1 (11.11%) Analyst
3 1 (11.11%) Consultant
3 1 (11.11%) Support Team Leader
3 1 (11.11%) Team Leader
3 1 (11.11%) Infrastructure Specialist
3 1 (11.11%) Support Analyst
3 1 (11.11%) Applications Support
3 1 (11.11%) 3rd Line Support
3 1 (11.11%) Technical Consultant
3 1 (11.11%) Service Analyst
3 1 (11.11%) 3rd Line Support Technician
Miscellaneous
1 1 (11.11%) CMDB
Operating Systems
1 4 (44.44%) UNIX
1 4 (44.44%) Windows
2 3 (33.33%) Windows Server 2003
2 3 (33.33%) Windows Server 2008
3 2 (22.22%) Solaris
Processes & Methodologies
1 5 (55.56%) Change Management
2 4 (44.44%) Release Management
2 4 (44.44%) ITIL
3 3 (33.33%) QMS
3 3 (33.33%) Service Management
4 2 (22.22%) Change Control
4 2 (22.22%) Quality Management
4 2 (22.22%) Risk Assessment
4 2 (22.22%) Problem Management
4 2 (22.22%) Supplier Management
5 1 (11.11%) Configuration Management
5 1 (11.11%) Project Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Continuous Improvement
Programming Languages
1 2 (22.22%) SQL
2 1 (11.11%) VBScript
2 1 (11.11%) VB
2 1 (11.11%) COBOL
Qualifications
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) Degree
1 2 (22.22%) MCSE
Quality Assurance & Compliance
1 1 (11.11%) ISO 9001
1 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) vSphere
2 2 (22.22%) VMware ESX
3 1 (11.11%) Microsoft App-V
3 1 (11.11%) Forefront TMG
3 1 (11.11%) IAG
3 1 (11.11%) UAG
3 1 (11.11%) Hyper-V
3 1 (11.11%) XenApp
3 1 (11.11%) XenServer
Systems Management
1 1 (11.11%) WSUS
1 1 (11.11%) SCCM
1 1 (11.11%) SCOM
1 1 (11.11%) Symantec Enterprise Vault
1 1 (11.11%) Cacti
Vendors
1 5 (55.56%) Cisco
2 3 (33.33%) Microsoft
2 3 (33.33%) NetApp
2 3 (33.33%) VMware
2 3 (33.33%) EMC
3 2 (22.22%) Citrix
3 2 (22.22%) Sun
3 2 (22.22%) SAP
3 2 (22.22%) Oracle
4 1 (11.11%) HP
4 1 (11.11%) Symantec
4 1 (11.11%) Lotus
4 1 (11.11%) CheckPoint
4 1 (11.11%) SolarWinds
Coventry, West Midlands (County)
Knowledge of Protocol Analysers (Wireshark) Wireless LAN Controllers, IPS / IDS. Network monitoring tools (Cacti, Solarwinds, Scrutinizer) Active Directory, GPO, DNS, DHCP, Windows 2003 / 2008 servers / infrastructures... ADVANTAGEOUS SKILLS:...
Trinity Expert Systems
Salary: From £28,000 to £40,000 per annum dep on exp, plus bonus & benefits
Posted: 22 May 2013
Coventry, West Midlands (County)
Microsoft Exchange 2003/ 2007/ 2010,BES & ActiveSync... Firewalls (ISA, TMG, CheckPoint, PIX, ASA, UAG/ IAG) Cisco (routers & switches) Network monitoring tools (Cacti, Solarwinds or similar) WSUS, SCCM and...
Trinity Expert Systems
Salary: From £34,000 to £42,000 per annum dep on exp, plus bonus & benefits
Posted: 22 May 2013
Coventry, West Midlands (County)
PSTN Gateway... HP Data protector / Arcserve... Microsoft Exchange 2003 / 2007 / 2010, Symantec Enterprise Vault. ActiveSync, Bes, MobileIron. Active Directory, GPO, DNS, DHCP, Windows 2003/ 2008 servers/ infrastructures... Win...
Trinity Expert Systems
Salary: From £28,000 to £40,000 per annum dep on exp, plus bonus & benefits
Posted: 22 May 2013
Ansty Park, Coventry, West Midlands
Environments Support Technician Ansty Park, Coventry £attractive As Environments Support Technician, you will work closely with Build and Release Technicians to coordinate changes to the test environment. You...
Sainsburys
Salary: £attractive
Posted: 23 May 2013
Coventry, West Midlands (County)
AnstyPark, Coventry. £attractive... You will takeownership of 2 nd and 3 rd line Problem and IncidentManagement, dealing with escalations, investigating defects and identifyingroot cause issues. Sainsbury’s is...
Sainsburys
Salary: Up to £100,000 per annum £attractive
Posted: 15 May 2013