The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 105 148 149
Rank change year-on-year
+43 +1
Permanent jobs citing Incident Management 123 51 51
As % of all permanent IT jobs located in the West Midlands 2.30% 1.03% 1.03%
As % of the Processes & Methodologies category 2.83% 1.27% 1.33%
Number of salaries quoted 101 41 31
Average salary £40,000 £57,500 £51,000
Average salary % change year-on-year
-30.43% +12.74%
90% offered a salary of more than £26,500 £28,000 £25,000
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4349 4014 3845
As % of all permanent IT jobs located in the West Midlands 81.30% 80.91% 77.96%
Number of salaries quoted 3628 3334 3229
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £29,000 £27,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 6 May 2015.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +18 59 £46,250 -27.45% 5
Warwickshire +9 26 £33,000 +46.66% 2
Solihull +8 7 £26,500 - 2
Coventry -14 7 £27,000 -3.57%
Walsall +10 5 £42,500 +41.66%
Shropshire -6 5 £23,750 - 2
Staffordshire -4 1 £60,000 +4.34%
West Bromwich - 1 - -
Dudley - 1 £24,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 May 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 110 (48.89%) ITIL
2 57 (25.33%) Problem Management
3 55 (24.44%) Service Delivery
4 45 (20.00%) Windows
5 42 (18.67%) Microsoft
6 40 (17.78%) SLA
7 39 (17.33%) Change Management
8 36 (16.00%) VMware
9 33 (14.67%) UNIX
10 32 (14.22%) MS Excel
11 30 (13.33%) Service Management
12 28 (12.44%) Active Directory
13 27 (12.00%) Cisco
14 26 (11.56%) VMware Infrastructure
14 26 (11.56%) SIEM
15 25 (11.11%) Analytical Skills
15 25 (11.11%) IBM
16 24 (10.67%) SQL
16 24 (10.67%) Mainframe
16 24 (10.67%) Finance
17 23 (10.22%) ITIL Certification
18 22 (9.78%) Life Science
19 21 (9.33%) SCADA
19 21 (9.33%) CEH
20 20 (8.89%) GIAC
20 20 (8.89%) Intel
20 20 (8.89%) Lotus
20 20 (8.89%) JCL
20 20 (8.89%) IBM Notes
20 20 (8.89%) Release Management

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 May 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (8.89%) IBM Notes
2 10 (4.44%) SAS
3 9 (4.00%) MS Exchange
4 7 (3.11%) Lync
4 7 (3.11%) Apache
4 7 (3.11%) Tomcat
5 5 (2.22%) JBoss
5 5 (2.22%) Oracle Workflow
6 3 (1.33%) WebSphere
6 3 (1.33%) SharePoint
7 2 (0.89%) WebLogic
7 2 (0.89%) Oracle UPK
7 2 (0.89%) GlassFish
8 1 (0.44%) Oracle Coherence
8 1 (0.44%) BizTalk Server
8 1 (0.44%) Blackberry Enterprise Server
8 1 (0.44%) CMS
Applications
1 32 (14.22%) MS Excel
2 12 (5.33%) MS Office
3 5 (2.22%) MS Project
3 5 (2.22%) Spreadsheet
4 3 (1.33%) MS Visio
5 1 (0.44%) MS PowerPoint
Business Applications
1 5 (2.22%) Oracle Financials
1 5 (2.22%) Oracle EBS
1 5 (2.22%) Oracle EBS R12
2 4 (1.78%) Dynamics NAV
2 4 (1.78%) Oracle FAH
3 3 (1.33%) assyst
3 3 (1.33%) Dynamics AX
4 2 (0.89%) SAP PM
4 2 (0.89%) HFM
5 1 (0.44%) Oracle Procure-to-Pay
Cloud Services
1 3 (1.33%) Office 365
2 2 (0.89%) Cloud Computing
3 1 (0.44%) Microsoft Azure
3 1 (0.44%) SaaS
3 1 (0.44%) Google Analytics
Communications & Networking
1 14 (6.22%) LAN
1 14 (6.22%) WAN
1 14 (6.22%) Firewall
2 8 (3.56%) Network Security
3 6 (2.67%) SAN
4 5 (2.22%) MPLS
4 5 (2.22%) VPN
4 5 (2.22%) DMVPN
5 4 (1.78%) ATM
5 4 (1.78%) Cisco IOS
5 4 (1.78%) Cisco PIX
5 4 (1.78%) EIGRP
5 4 (1.78%) TACACS
5 4 (1.78%) Wireless
5 4 (1.78%) Frame Relay
6 3 (1.33%) HTTP
6 3 (1.33%) TCP/IP
7 2 (0.89%) Intrusion Detection
8 1 (0.44%) Intranet
8 1 (0.44%) Internet
Database & Business Intelligence
1 9 (4.00%) SQL Server
2 5 (2.22%) Oracle Reports
2 5 (2.22%) BusinessObjects
2 5 (2.22%) SQLPlus
2 5 (2.22%) SQL Server Integration Services
2 5 (2.22%) Oracle BI EE
2 5 (2.22%) Oracle BI Publisher
3 4 (1.78%) SQL Server 2008
3 4 (1.78%) SQL Server Reporting Services
3 4 (1.78%) Data Warehouse
4 2 (0.89%) Data Mining
4 2 (0.89%) MS Access
4 2 (0.89%) SQL Server 2005
4 2 (0.89%) SQL Server 2000
4 2 (0.89%) Hazelcast
4 2 (0.89%) SQL Server Analysis Services
Development Applications
1 5 (2.22%) Oracle Forms
1 5 (2.22%) Toad
General
1 24 (10.67%) Finance
2 9 (4.00%) Manufacturing
3 6 (2.67%) French Language
3 6 (2.67%) German Language
4 4 (1.78%) Telecoms
5 3 (1.33%) Automotive
6 2 (0.89%) Banking
6 2 (0.89%) Retail
7 1 (0.44%) Billing
7 1 (0.44%) Military
7 1 (0.44%) Law
7 1 (0.44%) Legal
Job Titles
1 47 (20.89%) Analyst
2 30 (13.33%) Incident Manager
3 27 (12.00%) Service Manager
4 23 (10.22%) Security Analyst
5 21 (9.33%) Delivery Manager
5 21 (9.33%) Services Delivery Manager
6 20 (8.89%) Operations Analyst
7 19 (8.44%) Security Operations Analyst
8 18 (8.00%) Mainframe Operator
9 16 (7.11%) Major Incident Manager
10 12 (5.33%) Support Engineer
11 11 (4.89%) Computer Operator
12 8 (3.56%) Administrator
12 8 (3.56%) Team Leader
13 7 (3.11%) Service Analyst
13 7 (3.11%) Technical Leader
14 6 (2.67%) 3rd Line Support
14 6 (2.67%) Consultant
14 6 (2.67%) Network Engineer
14 6 (2.67%) Network Support
Libraries, Frameworks & Software Standards
1 20 (8.89%) ISPF
2 5 (2.22%) XML
3 3 (1.33%) Middleware
4 2 (0.89%) HTML
4 2 (0.89%) .NET
4 2 (0.89%) J2EE
5 1 (0.44%) ASP.NET
5 1 (0.44%) .NET Framework
5 1 (0.44%) Backbone.js
5 1 (0.44%) Ember.js
5 1 (0.44%) AngularJS
5 1 (0.44%) LAMP
Miscellaneous
1 25 (11.11%) Analytical Skills
2 24 (10.67%) Mainframe
3 22 (9.78%) Life Science
4 21 (9.33%) SCADA
5 9 (4.00%) Management Information System
6 5 (2.22%) Clustering
7 4 (1.78%) Statistics
7 4 (1.78%) Open Source
8 3 (1.33%) Telematics
9 2 (0.89%) Blackberry
9 2 (0.89%) Computer Science
9 2 (0.89%) CESG
10 1 (0.44%) Cryptography
10 1 (0.44%) Data Protection Act
10 1 (0.44%) iPhone
10 1 (0.44%) EqualLogic
10 1 (0.44%) iPad
10 1 (0.44%) Enterprise Storage
Operating Systems
1 45 (20.00%) Windows
2 33 (14.67%) UNIX
3 19 (8.44%) Linux
4 11 (4.89%) Windows Server 2008
5 7 (3.11%) Solaris
6 6 (2.67%) Windows 7
7 5 (2.22%) Windows Server 2003
8 3 (1.33%) Windows XP
8 3 (1.33%) AIX
9 2 (0.89%) MVS
9 2 (0.89%) Windows Vista
9 2 (0.89%) CentOS
9 2 (0.89%) Red Hat Enterprise Linux
10 1 (0.44%) Windows 2000 Server
10 1 (0.44%) Windows Server 2012
Processes & Methodologies
1 110 (48.89%) ITIL
2 57 (25.33%) Problem Management
3 55 (24.44%) Service Delivery
4 39 (17.33%) Change Management
5 30 (13.33%) Service Management
6 26 (11.56%) SIEM
7 20 (8.89%) Release Management
8 16 (7.11%) Cyber Security
9 15 (6.67%) Migration
10 13 (5.78%) Project Management
10 13 (5.78%) Root Cause Analysis
11 9 (4.00%) ITIL V3
11 9 (4.00%) Configuration Management
12 8 (3.56%) Continuous Improvement
13 7 (3.11%) People Management
13 7 (3.11%) Time Management
13 7 (3.11%) Capacity Planning
13 7 (3.11%) Network Management
13 7 (3.11%) Stakeholder Management
13 7 (3.11%) Workflow
Programming Languages
1 24 (10.67%) SQL
2 20 (8.89%) JCL
3 10 (4.44%) Java
4 5 (2.22%) PL/SQL
5 3 (1.33%) T-SQL
6 2 (0.89%) Perl
6 2 (0.89%) PHP
6 2 (0.89%) PowerShell
6 2 (0.89%) VBA
6 2 (0.89%) Shell Script
7 1 (0.44%) ActionScript 2.0
7 1 (0.44%) JavaScript
7 1 (0.44%) ActionScript
7 1 (0.44%) C#
Qualifications
1 23 (10.22%) ITIL Certification
2 21 (9.33%) CEH
3 20 (8.89%) GIAC
3 20 (8.89%) Security Cleared
4 19 (8.44%) SC Cleared
5 13 (5.78%) Cisco Certification
6 9 (4.00%) Microsoft Certification
7 8 (3.56%) CCNA
8 6 (2.67%) MCSE
8 6 (2.67%) CCNP
8 6 (2.67%) VMware Certified Professional (VCP)
9 5 (2.22%) Degree
9 5 (2.22%) CISSP
9 5 (2.22%) CISM
10 4 (1.78%) CCSA
10 4 (1.78%) CCSE
11 2 (0.89%) MCP
11 2 (0.89%) ITIL Foundation Certificate
12 1 (0.44%) MCDST
12 1 (0.44%) MCITP
Quality Assurance & Compliance
1 40 (17.78%) SLA
2 10 (4.44%) QA
3 9 (4.00%) ISO/IEC 27001
4 2 (0.89%) PCI DSS
4 2 (0.89%) ISO 9001
System Software
1 28 (12.44%) Active Directory
2 26 (11.56%) VMware Infrastructure
3 16 (7.11%) Snort
4 8 (3.56%) VMware ESX
5 7 (3.11%) VMware Workstation
5 7 (3.11%) vSphere
6 4 (1.78%) Hyper-V
Systems Management
1 10 (4.44%) OpenView
1 10 (4.44%) ServiceCenter
2 6 (2.67%) Nagios
3 4 (1.78%) Tivoli Storage Manager
4 2 (0.89%) Nessus
4 2 (0.89%) Opsview
5 1 (0.44%) SCOM
5 1 (0.44%) Cacti
5 1 (0.44%) Control-M
Vendors
1 42 (18.67%) Microsoft
2 36 (16.00%) VMware
3 27 (12.00%) Cisco
4 25 (11.11%) IBM
5 20 (8.89%) Intel
5 20 (8.89%) Lotus
6 15 (6.67%) Citrix
7 13 (5.78%) Oracle
8 12 (5.33%) HP
8 12 (5.33%) NetApp
9 11 (4.89%) EMC
10 10 (4.44%) SAP
10 10 (4.44%) Remedy
11 8 (3.56%) CheckPoint
11 8 (3.56%) 3PAR
11 8 (3.56%) ArcSight
12 7 (3.11%) Business Objects
13 5 (2.22%) Hyperion
14 4 (1.78%) Nokia
14 4 (1.78%) SolarWinds
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: £33000 - £34330 per annum + including shift allowance
Posted: 11 hours ago
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: including shift allowance
Posted: Yesterday
West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday
Solihull, West Midlands (County)
Senitor Associates
Salary: £20000 - £28000 per annum + profit share, other benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
CPS Group UK
Salary: £35000 - £45000 per annum + Company Car + excellent benefits
Posted: 5 days ago
West Midlands
Harvey Nash plc
Salary: £28000 - £40000 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
Posted: 6 days ago
West Midlands
Ashdown IT
Salary: £40000 - £50000 per annum
Posted: 6 days ago
West Midlands
Defence Infrastructure Organisation
Posted: 7 days ago
Telford
Hays IT - Uk Posting account
Salary: £24000.00 - £26000.00 per annum
Posted: 8 days ago
Birmingham
Applause IT Innovation
Salary: £40000 - £45000 per annum + Car Allowance and excellent benefits
Posted: 14 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Package
Posted: 21 days ago
Birmingham, West Midlands (County)
SCC
Salary: Excellent salary plus Car
Posted: 26 days ago
Sutton Coldfield
Greywood Associates Limited
Salary: £35000 - £40000 per annum + Benefits
Posted: 27 days ago