The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 107 150 134
Rank change year-on-year
+43 -16
Permanent jobs citing Incident Management 127 65 76
As % of all permanent IT jobs located in the West Midlands 2.21% 1.21% 1.41%
As % of the Processes & Methodologies category 2.63% 1.51% 1.78%
Number of salaries quoted 107 54 58
Average salary £37,500 £57,500 £46,750
Average salary % change year-on-year
-34.78% +22.99%
90% offered a salary of more than £21,400 £26,000 £24,100
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4833 4295 4258
As % of all permanent IT jobs located in the West Midlands 84.10% 79.83% 78.98%
Number of salaries quoted 3963 3575 3593
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 6 July 2015.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 59 £45,000 -30.76% 6
Warwickshire +21 41 £34,330 -1.91%
Solihull - 9 £22,500 - 1
Shropshire - 4 £25,000 -
Coventry -11 3 £42,500 +70.00% 1
Staffordshire -1 2 £40,000 -30.43%
West Bromwich - 2 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 July 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 112 (46.09%) ITIL
2 60 (24.69%) Problem Management
3 56 (23.05%) Service Delivery
4 53 (21.81%) Windows
5 46 (18.93%) SLA
6 44 (18.11%) Microsoft
7 41 (16.87%) UNIX
8 38 (15.64%) VMware
9 37 (15.23%) Change Management
10 36 (14.81%) MS Excel
10 36 (14.81%) IBM
11 35 (14.40%) Mainframe
12 34 (13.99%) Service Management
13 30 (12.35%) JCL
13 30 (12.35%) Intel
13 30 (12.35%) Lotus
13 30 (12.35%) IBM Notes
13 30 (12.35%) ISPF
14 28 (11.52%) SQL
15 25 (10.29%) Cisco
15 25 (10.29%) Data Centre
16 23 (9.47%) ITIL Certification
16 23 (9.47%) Active Directory
16 23 (9.47%) Analytical Skills
17 22 (9.05%) Life Science
17 22 (9.05%) Security Cleared
17 22 (9.05%) Finance
18 21 (8.64%) Firewall
19 20 (8.23%) Remedy
19 20 (8.23%) WAN

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 July 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (12.35%) IBM Notes
2 15 (6.17%) SAS
3 10 (4.12%) Lync
4 6 (2.47%) Apache
4 6 (2.47%) Tomcat
5 5 (2.06%) JBoss
5 5 (2.06%) MS Exchange
5 5 (2.06%) Oracle Workflow
6 3 (1.23%) WebSphere
6 3 (1.23%) WebLogic
6 3 (1.23%) IIS
7 2 (0.82%) Oracle UPK
7 2 (0.82%) GlassFish
8 1 (0.41%) Oracle Coherence
8 1 (0.41%) BizTalk Server
8 1 (0.41%) Blackberry Enterprise Server
8 1 (0.41%) CMS
8 1 (0.41%) SharePoint
Applications
1 36 (14.81%) MS Excel
2 16 (6.58%) MS Office
3 5 (2.06%) MS Project
3 5 (2.06%) Spreadsheet
4 3 (1.23%) MS Visio
Business Applications
1 6 (2.47%) Remedy ITSM
2 5 (2.06%) Oracle EBS R12
2 5 (2.06%) Oracle EBS
2 5 (2.06%) Oracle Financials
3 4 (1.65%) Oracle FAH
4 3 (1.23%) assyst
5 2 (0.82%) Summit
5 2 (0.82%) SAP PM
5 2 (0.82%) HFM
6 1 (0.41%) Dynamics NAV
6 1 (0.41%) Lawson
6 1 (0.41%) Oracle Procure-to-Pay
Cloud Services
1 2 (0.82%) Cloud Computing
1 2 (0.82%) Microsoft Azure
1 2 (0.82%) SaaS
2 1 (0.41%) PaaS
2 1 (0.41%) IaaS
2 1 (0.41%) Google Analytics
Communications & Networking
1 21 (8.64%) Firewall
2 20 (8.23%) WAN
3 18 (7.41%) LAN
4 13 (5.35%) TCP/IP
5 11 (4.53%) VPN
6 8 (3.29%) Network Security
7 6 (2.47%) MPLS
8 3 (1.23%) OSPF
8 3 (1.23%) BGP
8 3 (1.23%) EIGRP
8 3 (1.23%) TACACS
8 3 (1.23%) SAN
8 3 (1.23%) CTI
8 3 (1.23%) VoIP
8 3 (1.23%) ATM
8 3 (1.23%) Ethernet
8 3 (1.23%) xDSL
8 3 (1.23%) DMVPN
8 3 (1.23%) Converged Networks
8 3 (1.23%) Wireless
Database & Business Intelligence
1 6 (2.47%) SQL Server
2 5 (2.06%) Oracle Reports
2 5 (2.06%) SQL Server 2005
2 5 (2.06%) BusinessObjects
2 5 (2.06%) SQL Server 2000
2 5 (2.06%) SQLPlus
2 5 (2.06%) Oracle BI EE
2 5 (2.06%) Oracle BI Publisher
3 3 (1.23%) SQL Server Integration Services
4 2 (0.82%) SQL Server Analysis Services
4 2 (0.82%) Data Warehouse
4 2 (0.82%) SQL Server Reporting Services
4 2 (0.82%) Hazelcast
5 1 (0.41%) SQL Server 2008
Development Applications
1 5 (2.06%) Oracle Forms
1 5 (2.06%) Toad
General
1 22 (9.05%) Finance
2 17 (7.00%) Manufacturing
3 7 (2.88%) Telecoms
4 6 (2.47%) French Language
4 6 (2.47%) German Language
5 4 (1.65%) Billing
5 4 (1.65%) Military
6 3 (1.23%) Banking
6 3 (1.23%) Automotive
6 3 (1.23%) Law
7 2 (0.82%) Retail
8 1 (0.41%) Legal
Job Titles
1 41 (16.87%) Analyst
2 29 (11.93%) Mainframe Operator
3 26 (10.70%) Incident Manager
4 24 (9.88%) Service Manager
5 16 (6.58%) Major Incident Manager
6 14 (5.76%) 1st Line Support
6 14 (5.76%) Service Analyst
6 14 (5.76%) Computer Operator
6 14 (5.76%) Services Delivery Manager
6 14 (5.76%) Security Analyst
6 14 (5.76%) Service Desk Analyst
6 14 (5.76%) Delivery Manager
7 13 (5.35%) Team Leader
8 10 (4.12%) Operations Analyst
8 10 (4.12%) Consultant
8 10 (4.12%) Support Engineer
8 10 (4.12%) Technical Leader
9 9 (3.70%) Security Operations Analyst
10 7 (2.88%) Administrator
11 6 (2.47%) Network Support
Libraries, Frameworks & Software Standards
1 30 (12.35%) ISPF
2 5 (2.06%) XML
3 3 (1.23%) MSMQ
3 3 (1.23%) OLE
4 2 (0.82%) .NET
5 1 (0.41%) ASP.NET
5 1 (0.41%) Middleware
5 1 (0.41%) .NET Framework
5 1 (0.41%) Backbone.js
5 1 (0.41%) Ember.js
5 1 (0.41%) AngularJS
5 1 (0.41%) LAMP
5 1 (0.41%) HTML
Miscellaneous
1 35 (14.40%) Mainframe
2 25 (10.29%) Data Centre
3 23 (9.47%) Analytical Skills
4 22 (9.05%) Life Science
5 14 (5.76%) Management Information System
6 11 (4.53%) SCADA
7 5 (2.06%) CESG
7 5 (2.06%) Statistics
8 3 (1.23%) Blackberry
8 3 (1.23%) Computer Science
8 3 (1.23%) Telematics
8 3 (1.23%) Mobile Computing
9 2 (0.82%) Clustering
10 1 (0.41%) AS400
10 1 (0.41%) Data Protection Act
10 1 (0.41%) Cryptography
10 1 (0.41%) SecurID
10 1 (0.41%) EqualLogic
10 1 (0.41%) iPad
10 1 (0.41%) HP Storage
Operating Systems
1 53 (21.81%) Windows
2 41 (16.87%) UNIX
3 17 (7.00%) Linux
4 7 (2.88%) Solaris
4 7 (2.88%) Windows Server 2008
5 6 (2.47%) AIX
6 5 (2.06%) Windows Server 2003
6 5 (2.06%) Windows Vista
6 5 (2.06%) Windows 7
7 4 (1.65%) Windows XP
8 2 (0.82%) CentOS
9 1 (0.41%) Red Hat Enterprise Linux
9 1 (0.41%) Mac OS X
9 1 (0.41%) MVS
9 1 (0.41%) Windows 2000
9 1 (0.41%) Apple iOS
9 1 (0.41%) BlackBerry OS
9 1 (0.41%) Windows Server 2012
9 1 (0.41%) Android
9 1 (0.41%) SUSE
Processes & Methodologies
1 112 (46.09%) ITIL
2 60 (24.69%) Problem Management
3 56 (23.05%) Service Delivery
4 37 (15.23%) Change Management
5 34 (13.99%) Service Management
6 20 (8.23%) Release Management
7 19 (7.82%) SIEM
8 17 (7.00%) Migration
9 14 (5.76%) Project Management
10 13 (5.35%) Continuous Improvement
11 12 (4.94%) Root Cause Analysis
11 12 (4.94%) Information Security
12 10 (4.12%) Cyber Security
13 9 (3.70%) Line Management
13 9 (3.70%) Change Control
14 8 (3.29%) Asset Management
14 8 (3.29%) Stakeholder Management
14 8 (3.29%) Workflow
14 8 (3.29%) ITSM
15 7 (2.88%) Configuration Management
Programming Languages
1 30 (12.35%) JCL
2 28 (11.52%) SQL
3 8 (3.29%) Java
4 5 (2.06%) PL/SQL
4 5 (2.06%) PowerShell
5 3 (1.23%) Perl
5 3 (1.23%) T-SQL
6 2 (0.82%) VBScript
6 2 (0.82%) PHP
6 2 (0.82%) Shell Script
6 2 (0.82%) Bash Shell
7 1 (0.41%) ActionScript 2.0
7 1 (0.41%) C#
7 1 (0.41%) Korn
7 1 (0.41%) JavaScript
7 1 (0.41%) ActionScript
Qualifications
1 23 (9.47%) ITIL Certification
2 22 (9.05%) Security Cleared
3 20 (8.23%) SC Cleared
4 11 (4.53%) CEH
5 10 (4.12%) GIAC
6 8 (3.29%) Cisco Certification
7 7 (2.88%) CISM
7 7 (2.88%) CISSP
8 6 (2.47%) Degree
8 6 (2.47%) CCNP
9 4 (1.65%) Microsoft Certification
10 3 (1.23%) CCIP
10 3 (1.23%) MCSE
10 3 (1.23%) CCIE
10 3 (1.23%) CCSA
10 3 (1.23%) CCSE
10 3 (1.23%) ITIL Foundation Certificate
11 2 (0.82%) MCSA
11 2 (0.82%) CCNA
11 2 (0.82%) RHCE
Quality Assurance & Compliance
1 46 (18.93%) SLA
2 16 (6.58%) QA
3 5 (2.06%) ISO/IEC 27001
4 1 (0.41%) PCI DSS
4 1 (0.41%) ISO 9001
System Software
1 23 (9.47%) Active Directory
2 20 (8.23%) VMware Infrastructure
3 10 (4.12%) VMware Workstation
3 10 (4.12%) Snort
4 4 (1.65%) Hyper-V
5 3 (1.23%) VMware ESX
6 2 (0.82%) vSphere
Systems Management
1 15 (6.17%) OpenView
1 15 (6.17%) ServiceCenter
2 6 (2.47%) Nagios
3 4 (1.65%) Nessus
3 4 (1.65%) Cacti
4 2 (0.82%) Opsview
4 2 (0.82%) SCCM
4 2 (0.82%) WSUS
4 2 (0.82%) NetBackup
4 2 (0.82%) Backup Exec
5 1 (0.41%) CA Single Sign-On
5 1 (0.41%) Tivoli Storage Manager
5 1 (0.41%) Control-M
5 1 (0.41%) SCOM
Vendors
1 44 (18.11%) Microsoft
2 38 (15.64%) VMware
3 36 (14.81%) IBM
4 30 (12.35%) Intel
4 30 (12.35%) Lotus
5 25 (10.29%) Cisco
6 20 (8.23%) Remedy
7 17 (7.00%) HP
8 15 (6.17%) EMC
9 14 (5.76%) Oracle
9 14 (5.76%) NetApp
10 12 (4.94%) SAP
10 12 (4.94%) Citrix
11 11 (4.53%) 3PAR
12 8 (3.29%) ArcSight
13 6 (2.47%) ServiceNow
13 6 (2.47%) CheckPoint
14 5 (2.06%) McAfee
14 5 (2.06%) Hyperion
14 5 (2.06%) Business Objects
West Midlands
Randstad Technologies
Salary: £80000 per annum + car
Posted: 12 hours ago
Birmingham, West Midlands (County)
JPS Selection
Salary: £25000 - £35000 per annum + Bonus + Pension + benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Talent International
Posted: 4 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £25000 - £30000 per annum + Benefits + Great Company
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
ComputaCenter
Salary: flexible benefits scheme
Posted: 11 days ago
Birmingham, West Midlands (County)
SCC
Salary: Excellent salary plus Car
Posted: 24 days ago
Solihull
CPS Group
Salary: £40k - 45k per year + Excellent Benefits!!
Posted: 27 days ago