The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 109 125 142
Rank change year-on-year
+16 +17
Permanent jobs citing Incident Management 123 80 73
As % of all permanent IT jobs located in the West Midlands 2.09% 1.49% 1.32%
As % of the Processes & Methodologies category 2.47% 1.87% 1.68%
Number of salaries quoted 99 63 60
Average salary £34,500 £55,000 £45,000
Average salary % change year-on-year
-37.27% +22.22%
90% offered a salary of more than £21,000 £27,500 £24,700
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4985 4281 4351
As % of all permanent IT jobs located in the West Midlands 84.87% 79.50% 78.58%
Number of salaries quoted 4031 3547 3663
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 28 July 2015.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 57 £45,000 -18.18% 5
Warwickshire +15 36 £34,330 +4.03% 1
Solihull +16 8 £21,250 -39.28%
Shropshire - 6 £25,000 - 5
Staffordshire -10 3 £40,000 -30.43%
Coventry -17 3 £42,500 +70.00% 1
West Bromwich - 2 - -
Herefordshire - 1 £24,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 109 (46.19%) ITIL
2 60 (25.42%) Problem Management
3 57 (24.15%) Service Delivery
4 49 (20.76%) SLA
5 47 (19.92%) Windows
6 43 (18.22%) UNIX
7 41 (17.37%) VMware
8 40 (16.95%) Microsoft
9 39 (16.53%) Service Management
10 37 (15.68%) Change Management
11 35 (14.83%) Mainframe
11 35 (14.83%) IBM
12 33 (13.98%) MS Excel
13 30 (12.71%) IBM Notes
13 30 (12.71%) SQL
13 30 (12.71%) Intel
13 30 (12.71%) Lotus
13 30 (12.71%) JCL
13 30 (12.71%) ISPF
13 30 (12.71%) Time Sharing Option
13 30 (12.71%) Job Entry Subsystem
14 26 (11.02%) Finance
15 24 (10.17%) Security Cleared
16 23 (9.75%) VMware Infrastructure
16 23 (9.75%) Data Centre
16 23 (9.75%) ITIL Certification
17 22 (9.32%) Life Science
18 21 (8.90%) SC Cleared
19 20 (8.47%) Cisco
20 19 (8.05%) Manufacturing

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (12.71%) IBM Notes
2 15 (6.36%) SAS
3 13 (5.51%) Lync
4 7 (2.97%) Tomcat
4 7 (2.97%) Apache
5 6 (2.54%) MS Exchange
6 5 (2.12%) JBoss
6 5 (2.12%) Oracle Workflow
7 4 (1.69%) WebLogic
8 3 (1.27%) IIS
8 3 (1.27%) WebSphere
9 2 (0.85%) GlassFish
9 2 (0.85%) Oracle UPK
10 1 (0.42%) BizTalk Server
10 1 (0.42%) CMS
10 1 (0.42%) Oracle Coherence
Applications
1 33 (13.98%) MS Excel
2 13 (5.51%) MS Office
3 5 (2.12%) MS Project
4 3 (1.27%) MS Visio
4 3 (1.27%) Spreadsheet
Business Applications
1 6 (2.54%) Remedy ITSM
2 5 (2.12%) Oracle Financials
2 5 (2.12%) Oracle EBS
2 5 (2.12%) Oracle EBS R12
3 4 (1.69%) Oracle FAH
4 3 (1.27%) assyst
5 2 (0.85%) HFM
5 2 (0.85%) SAP PM
5 2 (0.85%) Summit
6 1 (0.42%) Lawson
6 1 (0.42%) Dynamics NAV
6 1 (0.42%) Oracle Procure-to-Pay
Cloud Services
1 3 (1.27%) SaaS
1 3 (1.27%) Microsoft Azure
2 2 (0.85%) Cloud Computing
2 2 (0.85%) IaaS
2 2 (0.85%) PaaS
3 1 (0.42%) Google Analytics
Communications & Networking
1 18 (7.63%) Firewall
1 18 (7.63%) WAN
2 16 (6.78%) LAN
3 13 (5.51%) TCP/IP
4 9 (3.81%) VPN
5 7 (2.97%) Network Security
6 4 (1.69%) MPLS
6 4 (1.69%) VoIP
7 3 (1.27%) Ethernet
7 3 (1.27%) HTTP
7 3 (1.27%) DNS
7 3 (1.27%) OSPF
7 3 (1.27%) BGP
7 3 (1.27%) SAN
7 3 (1.27%) Internet
7 3 (1.27%) CTI
7 3 (1.27%) xDSL
7 3 (1.27%) VPLS
8 2 (0.85%) Junos
8 2 (0.85%) Intrusion Detection
Database & Business Intelligence
1 5 (2.12%) Oracle Reports
1 5 (2.12%) SQLPlus
1 5 (2.12%) Oracle BI Publisher
1 5 (2.12%) Oracle BI EE
2 4 (1.69%) SQL Server
3 3 (1.27%) BusinessObjects
3 3 (1.27%) SQL Server 2000
3 3 (1.27%) SQL Server 2005
4 2 (0.85%) Hazelcast
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 5 (2.12%) Toad
1 5 (2.12%) Oracle Forms
General
1 26 (11.02%) Finance
2 19 (8.05%) Manufacturing
3 8 (3.39%) Telecoms
4 5 (2.12%) Billing
4 5 (2.12%) French Language
4 5 (2.12%) German Language
5 4 (1.69%) Military
6 3 (1.27%) Banking
6 3 (1.27%) Automotive
6 3 (1.27%) Law
7 2 (0.85%) Retail
8 1 (0.42%) Advertising
Job Titles
1 39 (16.53%) Analyst
2 29 (12.29%) Mainframe Operator
3 27 (11.44%) Service Manager
4 23 (9.75%) Incident Manager
5 14 (5.93%) Major Incident Manager
5 14 (5.93%) Computer Operator
5 14 (5.93%) Services Delivery Manager
5 14 (5.93%) Delivery Manager
6 13 (5.51%) 1st Line Support
6 13 (5.51%) Service Analyst
7 12 (5.08%) Security Analyst
7 12 (5.08%) Service Desk Analyst
7 12 (5.08%) Technical Leader
8 10 (4.24%) Team Leader
9 9 (3.81%) Operations Analyst
9 9 (3.81%) Support Engineer
9 9 (3.81%) Consultant
10 8 (3.39%) Head of Service Delivery
10 8 (3.39%) Security Operations Analyst
11 7 (2.97%) Support Analyst
Libraries, Frameworks & Software Standards
1 30 (12.71%) ISPF
2 5 (2.12%) XML
3 3 (1.27%) MSMQ
3 3 (1.27%) OLE
4 2 (0.85%) .NET Framework
4 2 (0.85%) .NET
4 2 (0.85%) HTML
5 1 (0.42%) ASP.NET
5 1 (0.42%) Middleware
5 1 (0.42%) LAMP
5 1 (0.42%) WinForms
5 1 (0.42%) Ember.js
5 1 (0.42%) AngularJS
5 1 (0.42%) Backbone.js
Miscellaneous
1 35 (14.83%) Mainframe
2 23 (9.75%) Data Centre
3 22 (9.32%) Life Science
4 19 (8.05%) Analytical Skills
5 11 (4.66%) Management Information System
6 9 (3.81%) SCADA
7 5 (2.12%) CESG
7 5 (2.12%) Statistics
8 4 (1.69%) Computer Science
9 3 (1.27%) Mobile Computing
9 3 (1.27%) Telematics
10 2 (0.85%) BYOD
10 2 (0.85%) Clustering
10 2 (0.85%) SecurID
10 2 (0.85%) Blackberry
11 1 (0.42%) Client/Server
11 1 (0.42%) N-Tier
11 1 (0.42%) Cryptography
11 1 (0.42%) Replication
11 1 (0.42%) AS400
Operating Systems
1 47 (19.92%) Windows
2 43 (18.22%) UNIX
3 18 (7.63%) Linux
4 7 (2.97%) AIX
5 6 (2.54%) Solaris
6 5 (2.12%) Windows Vista
6 5 (2.12%) Windows Server 2008
7 4 (1.69%) Windows 7
7 4 (1.69%) Windows Server 2003
7 4 (1.69%) Windows XP
8 2 (0.85%) CentOS
8 2 (0.85%) Android
8 2 (0.85%) Apple iOS
8 2 (0.85%) BlackBerry OS
8 2 (0.85%) SUSE
8 2 (0.85%) Mac OS X
8 2 (0.85%) Windows 2000
9 1 (0.42%) MVS
9 1 (0.42%) Windows Server 2012
9 1 (0.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 109 (46.19%) ITIL
2 60 (25.42%) Problem Management
3 57 (24.15%) Service Delivery
4 39 (16.53%) Service Management
5 37 (15.68%) Change Management
6 19 (8.05%) Release Management
7 17 (7.20%) Migration
8 14 (5.93%) SIEM
8 14 (5.93%) Continuous Improvement
8 14 (5.93%) Project Management
9 11 (4.66%) Information Security
9 11 (4.66%) Root Cause Analysis
10 9 (3.81%) Agile Software Development
10 9 (3.81%) ITSM
10 9 (3.81%) Line Management
11 8 (3.39%) Cyber Security
11 8 (3.39%) Stakeholder Management
11 8 (3.39%) Asset Management
11 8 (3.39%) Workflow
12 7 (2.97%) ERP
Programming Languages
1 30 (12.71%) SQL
1 30 (12.71%) JCL
2 9 (3.81%) Java
3 5 (2.12%) PL/SQL
4 4 (1.69%) PowerShell
4 4 (1.69%) Perl
5 3 (1.27%) Shell Script
6 2 (0.85%) Korn
6 2 (0.85%) Bash Shell
6 2 (0.85%) VBScript
6 2 (0.85%) PHP
7 1 (0.42%) C#
7 1 (0.42%) JavaScript
7 1 (0.42%) T-SQL
7 1 (0.42%) ActionScript
7 1 (0.42%) ActionScript 2.0
Qualifications
1 24 (10.17%) Security Cleared
2 23 (9.75%) ITIL Certification
3 21 (8.90%) SC Cleared
4 9 (3.81%) CEH
5 8 (3.39%) GIAC
6 6 (2.54%) Degree
7 5 (2.12%) Cisco Certification
8 4 (1.69%) CISM
8 4 (1.69%) CISSP
8 4 (1.69%) CCNP
9 3 (1.27%) MCSE
9 3 (1.27%) MCSA
9 3 (1.27%) CCIP
9 3 (1.27%) CCIE
9 3 (1.27%) Microsoft Certification
9 3 (1.27%) ITIL Foundation Certificate
10 2 (0.85%) RHCE
11 1 (0.42%) CCNA
11 1 (0.42%) CCSE
11 1 (0.42%) CCSA
Quality Assurance & Compliance
1 49 (20.76%) SLA
2 18 (7.63%) QA
3 4 (1.69%) ISO/IEC 27001
4 1 (0.42%) ISO 9001
4 1 (0.42%) PCI DSS
System Software
1 30 (12.71%) Time Sharing Option
1 30 (12.71%) Job Entry Subsystem
2 23 (9.75%) VMware Infrastructure
3 17 (7.20%) Active Directory
4 12 (5.08%) VMware Workstation
5 8 (3.39%) Snort
6 3 (1.27%) Hyper-V
7 2 (0.85%) VMware ESX
8 1 (0.42%) VMware ESXi
8 1 (0.42%) vSphere
Systems Management
1 15 (6.36%) OpenView
1 15 (6.36%) ServiceCenter
2 6 (2.54%) Nagios
3 4 (1.69%) Cacti
3 4 (1.69%) Nessus
4 3 (1.27%) NetBackup
4 3 (1.27%) Backup Exec
4 3 (1.27%) WSUS
4 3 (1.27%) SCCM
5 2 (0.85%) Opsview
5 2 (0.85%) CA Single Sign-On
6 1 (0.42%) Control-M
6 1 (0.42%) SCOM
Vendors
1 41 (17.37%) VMware
2 40 (16.95%) Microsoft
3 35 (14.83%) IBM
4 30 (12.71%) Intel
4 30 (12.71%) Lotus
5 20 (8.47%) Cisco
6 17 (7.20%) Remedy
7 16 (6.78%) Oracle
8 15 (6.36%) EMC
8 15 (6.36%) HP
9 14 (5.93%) NetApp
10 12 (5.08%) 3PAR
10 12 (5.08%) SAP
10 12 (5.08%) Citrix
11 7 (2.97%) PeopleSoft
11 7 (2.97%) ArcSight
12 6 (2.54%) ServiceNow
13 5 (2.12%) McAfee
13 5 (2.12%) Hyperion
13 5 (2.12%) Computacenter
Birmingham, Warwickshire
Nicoll Curtin Technology
Salary: Bonus + Excellent benefits
Posted: 5 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 5 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 5 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 5 hours ago
Birmingham, West Midlands (County)
X4 Group
Salary: £35k - 45k per year
Posted: 10 hours ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £45000 - £64000 per annum + Bonus + Excellent benefits
Posted: Yesterday
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 5 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 7 days ago
Telford, Shropshire
HMRC
Salary: From £35,409 to £39,842 per annum
Posted: 12 days ago
Telford, Shropshire
HMRC
Salary: From £35,409 to £39,842 per annum
Posted: 12 days ago
Telford
HMRC
Salary: SO £35,409 - £39,842
Posted: 12 days ago
Telford
HMRC
Salary: SO £35,409 - £39,842
Posted: 12 days ago
Telford, Shropshire
HMRC
Posted: 13 days ago