The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 87 128 143
Rank change year-on-year
+41 +15
Permanent jobs citing Incident Management 160 82 62
As % of all permanent IT jobs located in the West Midlands 2.86% 1.52% 1.26%
As % of the Processes & Methodologies category 3.59% 1.95% 1.67%
Number of salaries quoted 134 65 41
Average salary £50,500 £37,500 £37,500
Average salary % change year-on-year
+34.66% -
90% offered a salary of more than £30,000 £25,000 £27,000
10% offered a salary of more than £70,000 £59,000 £50,000
UK excluding London average salary £40,000 £36,500 £37,500
% change year-on-year
+9.58% -2.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4452 4211 3721
As % of all permanent IT jobs located in the West Midlands 79.46% 77.98% 75.81%
Number of salaries quoted 3720 3569 3157
Average salary £42,350 £40,000 £40,000
Average salary % change year-on-year
+5.87% -
90% offered a salary of more than £27,500 £26,602 £27,500
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 23 September 2014.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +33 106 £55,000 +46.66% 11
Warwickshire +17 24 £33,000 +14.78% 5
Staffordshire -3 18 £57,500 +130.00% 1
Coventry -16 5 £35,000 -12.50% 1
Solihull +6 4 £35,000 +25.00%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 September 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 146 (66.06%) ITIL
2 51 (23.08%) Service Delivery
2 51 (23.08%) Problem Management
3 43 (19.46%) Finance
4 42 (19.00%) Service Management
5 32 (14.48%) Change Management
6 31 (14.03%) Project Management
7 29 (13.12%) Analytical Skills
8 28 (12.67%) UNIX
9 25 (11.31%) People Management
9 25 (11.31%) Service Desk Management
9 25 (11.31%) Continuous Improvement
10 24 (10.86%) Release Management
10 24 (10.86%) Windows
11 22 (9.95%) Microsoft
11 22 (9.95%) Remedy
12 21 (9.50%) Cisco
13 20 (9.05%) Migration
14 19 (8.60%) Firewall
14 19 (8.60%) Time Management
15 17 (7.69%) Capacity Management
15 17 (7.69%) SQL
16 15 (6.79%) PRINCE
16 15 (6.79%) SLA
16 15 (6.79%) Banking
16 15 (6.79%) Degree
16 15 (6.79%) Change Control
17 14 (6.33%) VMware
18 13 (5.88%) Sun
18 13 (5.88%) Juniper

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 September 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (4.98%) Apache
2 10 (4.52%) Tomcat
2 10 (4.52%) IBM Notes
3 6 (2.71%) WebLogic
4 5 (2.26%) MS Exchange
4 5 (2.26%) SAS
5 3 (1.36%) Exchange Server 2013
6 2 (0.90%) Exchange Server 2010
6 2 (0.90%) IIS
6 2 (0.90%) SharePoint
7 1 (0.45%) Blackberry Enterprise Server
7 1 (0.45%) CMS
7 1 (0.45%) Exchange Server 2003
7 1 (0.45%) Exchange Server 2007
7 1 (0.45%) SharePoint 2010
7 1 (0.45%) Lync
Applications
1 6 (2.71%) MS Excel
2 2 (0.90%) MS Office
3 1 (0.45%) Spreadsheet
Business Applications
1 8 (3.62%) Remedy ITSM
2 6 (2.71%) Oracle Retail
2 6 (2.71%) SAP HR
2 6 (2.71%) SAP Payroll
3 5 (2.26%) assyst
4 2 (0.90%) SAP HCM
5 1 (0.45%) Dynamics CRM
Cloud Services
1 1 (0.45%) SaaS
Communications & Networking
1 19 (8.60%) Firewall
2 12 (5.43%) WAN
3 11 (4.98%) LAN
3 11 (4.98%) Cisco ASA
4 9 (4.07%) Cisco PIX
4 9 (4.07%) Cisco Nexus
5 8 (3.62%) VPN
6 7 (3.17%) LDAP
7 6 (2.71%) SAN
7 6 (2.71%) FTP
7 6 (2.71%) Network Security
8 4 (1.81%) HTTP
8 4 (1.81%) SSL
9 3 (1.36%) Internet
10 2 (0.90%) VoIP
11 1 (0.45%) DHCP
11 1 (0.45%) DNS
11 1 (0.45%) MPLS
11 1 (0.45%) TETRA
11 1 (0.45%) IP Telephony
Database & Business Intelligence
1 3 (1.36%) SQL Server
1 3 (1.36%) MarkLogic
2 2 (0.90%) Crystal Reports
2 2 (0.90%) SQL Server 2005
3 1 (0.45%) SQL Server Integration Services
3 1 (0.45%) SQL Server Analysis Services
3 1 (0.45%) SQL Server 2008
3 1 (0.45%) Data Warehouse
3 1 (0.45%) SQL Server 2000
3 1 (0.45%) SQL Server Reporting Services
Development Applications
1 6 (2.71%) Oracle Forms
General
1 43 (19.46%) Finance
2 15 (6.79%) Banking
3 12 (5.43%) Retail
4 5 (2.26%) Telecoms
5 4 (1.81%) Marketing
5 4 (1.81%) Investment Banking
6 2 (0.90%) Legal
7 1 (0.45%) Local Government
7 1 (0.45%) Aerospace
7 1 (0.45%) Financial Institution
7 1 (0.45%) Back Office
Job Titles
1 47 (21.27%) Analyst
2 34 (15.38%) Incident Manager
3 25 (11.31%) Data Centre Manager
4 24 (10.86%) Technical Manager
5 23 (10.41%) Data Manager
6 22 (9.95%) Service Manager
7 20 (9.05%) Services Delivery Manager
7 20 (9.05%) Delivery Manager
8 18 (8.14%) Compliance Analyst
9 16 (7.24%) Project Manager
10 14 (6.33%) Data Centre Project Manager
11 13 (5.88%) Technical Project Manager
12 12 (5.43%) Service Analyst
13 11 (4.98%) Network Engineer
13 11 (4.98%) Junior
14 10 (4.52%) Architect
14 10 (4.52%) Mainframe Operator
15 9 (4.07%) Consultant
15 9 (4.07%) Senior Analyst
16 8 (3.62%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 10 (4.52%) ISPF
2 8 (3.62%) CSS
3 6 (2.71%) HTML
4 5 (2.26%) Web Services
4 5 (2.26%) Middleware
5 4 (1.81%) XML
5 4 (1.81%) SOAP
6 3 (1.36%) JMS
6 3 (1.36%) J2EE
6 3 (1.36%) D-Bus
7 2 (0.90%) .NET
8 1 (0.45%) ASP.NET
8 1 (0.45%) COM
8 1 (0.45%) ASP.NET MVC 2
8 1 (0.45%) .NET Framework
8 1 (0.45%) WebSphere Message Broker
8 1 (0.45%) ASP.NET MVC
Miscellaneous
1 29 (13.12%) Analytical Skills
2 12 (5.43%) Mainframe
3 10 (4.52%) CMDB
4 5 (2.26%) Management Information System
5 4 (1.81%) Replication
5 4 (1.81%) Credit Risk
5 4 (1.81%) Life Science
5 4 (1.81%) Enterprise Storage
6 3 (1.36%) Enterprise Software
6 3 (1.36%) Open Source
7 2 (0.90%) Mathematics
7 2 (0.90%) CESG
8 1 (0.45%) Freedom of Information
8 1 (0.45%) SCADA
8 1 (0.45%) Clustering
8 1 (0.45%) Handset
8 1 (0.45%) N-Tier
8 1 (0.45%) Thin Client
8 1 (0.45%) Fat Client
Operating Systems
1 28 (12.67%) UNIX
2 24 (10.86%) Windows
3 12 (5.43%) Linux
4 10 (4.52%) Solaris
5 7 (3.17%) Windows 2000
5 7 (3.17%) AIX
6 6 (2.71%) SUSE
7 2 (0.90%) Windows Server 2008
8 1 (0.45%) Windows 7
8 1 (0.45%) Windows Server 2012
8 1 (0.45%) Windows Mobile
8 1 (0.45%) Windows Server 2003
Processes & Methodologies
1 146 (66.06%) ITIL
2 51 (23.08%) Service Delivery
2 51 (23.08%) Problem Management
3 42 (19.00%) Service Management
4 32 (14.48%) Change Management
5 31 (14.03%) Project Management
6 25 (11.31%) Continuous Improvement
6 25 (11.31%) Service Desk Management
6 25 (11.31%) People Management
7 24 (10.86%) Release Management
8 20 (9.05%) Migration
9 19 (8.60%) Time Management
10 17 (7.69%) Capacity Management
11 15 (6.79%) Change Control
11 15 (6.79%) PRINCE
12 12 (5.43%) Supplier Management
13 11 (4.98%) Knowledge Management
13 11 (4.98%) ITSM
14 10 (4.52%) Data Migration
15 9 (4.07%) Web Development
Programming Languages
1 17 (7.69%) SQL
2 11 (4.98%) Java
3 10 (4.52%) Perl
3 10 (4.52%) JCL
4 7 (3.17%) Korn
4 7 (3.17%) Shell Script
5 2 (0.90%) C
6 1 (0.45%) C#
6 1 (0.45%) PowerShell
6 1 (0.45%) T-SQL
6 1 (0.45%) ABAP
Qualifications
1 15 (6.79%) Degree
2 11 (4.98%) Security Cleared
2 11 (4.98%) Cisco Certification
3 9 (4.07%) SC Cleared
4 8 (3.62%) CCNP
4 8 (3.62%) CCNA
5 7 (3.17%) CCDP
6 6 (2.71%) CCDA
7 3 (1.36%) MCP
7 3 (1.36%) Microsoft Certification
7 3 (1.36%) ITIL Certification
8 2 (0.90%) MCSE
9 1 (0.45%) CCSP
9 1 (0.45%) IRCA
9 1 (0.45%) ISEB
9 1 (0.45%) CISSP
9 1 (0.45%) CISA
9 1 (0.45%) CISM
9 1 (0.45%) GIAC
9 1 (0.45%) CCSE
Quality Assurance & Compliance
1 15 (6.79%) SLA
2 6 (2.71%) QA
3 2 (0.90%) ISO/IEC 27001
4 1 (0.45%) ISO 9001
4 1 (0.45%) Sarbanes-Oxley
4 1 (0.45%) PCI DSS
System Software
1 6 (2.71%) VMware Infrastructure
2 2 (0.90%) Active Directory
3 1 (0.45%) Microsoft App-V
3 1 (0.45%) Snort
3 1 (0.45%) XenApp
3 1 (0.45%) XenDesktop
3 1 (0.45%) Forefront TMG
3 1 (0.45%) IAG
3 1 (0.45%) UAG
Systems Management
1 6 (2.71%) Oracle Enterprise Manager
1 6 (2.71%) CA SiteMinder
2 5 (2.26%) OpenView
2 5 (2.26%) ServiceCenter
3 1 (0.45%) SCCM
3 1 (0.45%) Cacti
3 1 (0.45%) Symantec Enterprise Vault
3 1 (0.45%) WSUS
Vendors
1 22 (9.95%) Microsoft
1 22 (9.95%) Remedy
2 21 (9.50%) Cisco
3 14 (6.33%) VMware
4 13 (5.88%) F5
4 13 (5.88%) Sun
4 13 (5.88%) Juniper
5 12 (5.43%) IBM
5 12 (5.43%) CheckPoint
6 10 (4.52%) Lotus
6 10 (4.52%) Oracle
6 10 (4.52%) BMC
6 10 (4.52%) Intel
7 9 (4.07%) HP
8 7 (3.17%) NetApp
8 7 (3.17%) Nokia
9 6 (2.71%) CA
9 6 (2.71%) Citrix
9 6 (2.71%) SAP
9 6 (2.71%) Symantec
Birmingham, West Midlands (County)
TEKsystems
Salary: £65000 - £75000 per annum + Bonus & Benefits
Posted: 2 hours ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: Yesterday
Stoke-on-trent, Staffordshire
SmartSourcing plc
Salary: negotiable
Posted: Yesterday
Birmingham, Warwickshire
Yoh
Posted: 3 days ago
Birmingham
Huxley Associates
Salary: £40000 - £41000 per annum + competitive
Posted: 3 days ago
Warwick, Warwickshire
Proprius Recruitment
Salary: Up to £38,000 per annum Plus Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 4 days ago
Coventry, Warwickshire
HomeSense UK
Posted: 4 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus, Pension, Benefits
Posted: 4 days ago
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: £33000 per annum + including shift allowance
Posted: 5 days ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £30000 to £40000 per annum - Excellent
Posted: 6 days ago
Birmingham, Warwickshire
Metropolitan Police
Salary: Circa £36,479 plus shift location allowance + excellent benefits
Posted: 6 days ago
Rugby
Experian
Salary: £Competitve + Bonus
Posted: 10 days ago
Warwickshire
Experian
Posted: 11 days ago
Telford
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 12 days ago
Birmingham, West Midlands
Metropolitan Police
Salary: Circa £36,479 plus shift location allowance + excellent benefits
Posted: 18 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum
Posted: 21 days ago
Warwick, Warwickshire
Accenture
Salary: From £31,500 to £39,000 per annum
Posted: 26 days ago