The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 75 121 140
Rank change year-on-year
+46 +19
Permanent jobs citing Incident Management 188 86 62
As % of all permanent IT jobs located in the West Midlands 3.27% 1.62% 1.33%
As % of the Processes & Methodologies category 4.03% 2.05% 1.77%
Number of salaries quoted 162 72 40
Average salary £50,000 £37,500 £40,000
Average salary % change year-on-year
+33.33% -6.25%
90% offered a salary of more than £28,000 £25,000 £27,000
10% offered a salary of more than £70,000 £50,000 £52,750
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4664 4185 3509
As % of all permanent IT jobs located in the West Midlands 81.14% 78.69% 75.25%
Number of salaries quoted 4003 3553 2993
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,000 £28,500
10% offered a salary of more than £67,500 £62,500 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 24 October 2014.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +29 124 £55,250 +47.33% 11
Warwickshire +34 39 £32,500 +18.18% 3
Staffordshire 0 16 £56,250 +125.00% 1
Solihull +2 4 £28,000 - 1
Coventry -18 1 £35,000 -12.50%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 October 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 175 (65.30%) ITIL
2 74 (27.61%) Problem Management
3 59 (22.01%) Finance
4 57 (21.27%) Service Delivery
5 51 (19.03%) Service Management
6 44 (16.42%) Change Management
7 40 (14.93%) UNIX
8 37 (13.81%) People Management
9 34 (12.69%) Analytical Skills
10 32 (11.94%) Windows
11 31 (11.57%) Remedy
11 31 (11.57%) Release Management
12 30 (11.19%) Project Management
13 28 (10.45%) Banking
13 28 (10.45%) Migration
13 28 (10.45%) Time Management
14 25 (9.33%) Microsoft
15 23 (8.58%) Cisco
16 22 (8.21%) Firewall
16 22 (8.21%) Service Desk Management
17 21 (7.84%) Continuous Improvement
17 21 (7.84%) SLA
17 21 (7.84%) Sun
17 21 (7.84%) SQL
18 20 (7.46%) Capacity Management
19 19 (7.09%) Change Control
19 19 (7.09%) Degree
19 19 (7.09%) Linux
19 19 (7.09%) LAN
19 19 (7.09%) WAN

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 October 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (5.22%) Apache
1 14 (5.22%) Tomcat
2 13 (4.85%) IBM Notes
3 7 (2.61%) WebLogic
3 7 (2.61%) SAS
4 5 (1.87%) MS Exchange
5 3 (1.12%) Exchange Server 2013
6 2 (0.75%) Exchange Server 2010
6 2 (0.75%) IIS
7 1 (0.37%) JBoss
7 1 (0.37%) SharePoint
7 1 (0.37%) Blackberry Enterprise Server
7 1 (0.37%) CMS
7 1 (0.37%) Exchange Server 2003
7 1 (0.37%) Oracle Coherence
7 1 (0.37%) Exchange Server 2007
7 1 (0.37%) SharePoint 2010
7 1 (0.37%) Lync
Applications
1 9 (3.36%) MS Excel
2 5 (1.87%) MS Office
3 2 (0.75%) MS Project
4 1 (0.37%) MS Visio
Business Applications
1 11 (4.10%) Remedy ITSM
2 7 (2.61%) assyst
3 6 (2.24%) Oracle Retail
3 6 (2.24%) SAP HR
3 6 (2.24%) SAP Payroll
4 2 (0.75%) SAP HCM
Cloud Services
1 2 (0.75%) Google Apps
2 1 (0.37%) SaaS
Communications & Networking
1 22 (8.21%) Firewall
2 19 (7.09%) LAN
2 19 (7.09%) WAN
3 14 (5.22%) Cisco ASA
4 13 (4.85%) Cisco PIX
4 13 (4.85%) VPN
5 12 (4.48%) Cisco Nexus
6 9 (3.36%) LDAP
7 7 (2.61%) HTTP
7 7 (2.61%) SSL
7 7 (2.61%) SAN
7 7 (2.61%) Network Security
8 6 (2.24%) FTP
9 4 (1.49%) Internet
10 3 (1.12%) VoIP
11 1 (0.37%) DHCP
11 1 (0.37%) TCP/IP
11 1 (0.37%) Wireless
11 1 (0.37%) TETRA
11 1 (0.37%) Intranet
Database & Business Intelligence
1 4 (1.49%) MarkLogic
2 3 (1.12%) SQL Server
3 2 (0.75%) Crystal Reports
3 2 (0.75%) SQL Server 2005
4 1 (0.37%) SQL Server Integration Services
4 1 (0.37%) SQL Server Analysis Services
4 1 (0.37%) SQL Server 2008
4 1 (0.37%) Data Warehouse
4 1 (0.37%) SQL Server 2000
4 1 (0.37%) SQL Server Reporting Services
4 1 (0.37%) Oracle Database
Development Applications
1 6 (2.24%) Oracle Forms
General
1 59 (22.01%) Finance
2 28 (10.45%) Banking
3 15 (5.60%) Retail
4 9 (3.36%) Marketing
5 8 (2.99%) Telecoms
6 4 (1.49%) Investment Banking
7 3 (1.12%) Legal
8 2 (0.75%) Back Office
9 1 (0.37%) Financial Institution
9 1 (0.37%) Front Office
9 1 (0.37%) Local Government
9 1 (0.37%) Aerospace
Job Titles
1 57 (21.27%) Analyst
2 39 (14.55%) Incident Manager
3 26 (9.70%) Service Manager
3 26 (9.70%) Data Centre Manager
4 22 (8.21%) Data Manager
5 21 (7.84%) Technical Manager
6 20 (7.46%) Delivery Manager
6 20 (7.46%) Services Delivery Manager
7 19 (7.09%) Project Manager
8 17 (6.34%) Data Centre Project Manager
9 16 (5.97%) Technical Project Manager
10 15 (5.60%) Network Engineer
10 15 (5.60%) Compliance Analyst
10 15 (5.60%) Major Incident Manager
11 14 (5.22%) Service Analyst
12 13 (4.85%) Architect
13 12 (4.48%) Mainframe Operator
14 10 (3.73%) Junior
14 10 (3.73%) Service Desk Analyst
15 9 (3.36%) Senior Analyst
Libraries, Frameworks & Software Standards
1 13 (4.85%) ISPF
2 12 (4.48%) CSS
3 8 (2.99%) Web Services
4 7 (2.61%) XML
4 7 (2.61%) SOAP
5 6 (2.24%) HTML
5 6 (2.24%) Middleware
6 4 (1.49%) D-Bus
6 4 (1.49%) J2EE
6 4 (1.49%) JMS
7 2 (0.75%) .NET
8 1 (0.37%) ASP.NET
8 1 (0.37%) COM
8 1 (0.37%) ASP.NET MVC 2
8 1 (0.37%) .NET Framework
8 1 (0.37%) WebSphere Message Broker
8 1 (0.37%) ASP.NET MVC
Miscellaneous
1 34 (12.69%) Analytical Skills
2 15 (5.60%) Mainframe
3 13 (4.85%) CMDB
4 9 (3.36%) Credit Risk
4 9 (3.36%) Life Science
5 7 (2.61%) Management Information System
6 5 (1.87%) Open Source
6 5 (1.87%) SCADA
7 4 (1.49%) Enterprise Storage
7 4 (1.49%) Replication
8 3 (1.12%) Enterprise Software
9 2 (0.75%) Clustering
9 2 (0.75%) CESG
10 1 (0.37%) Freedom of Information
10 1 (0.37%) Handset
10 1 (0.37%) N-Tier
10 1 (0.37%) Thin Client
10 1 (0.37%) Mathematics
10 1 (0.37%) Fat Client
Operating Systems
1 40 (14.93%) UNIX
2 32 (11.94%) Windows
3 19 (7.09%) Linux
4 14 (5.22%) Solaris
5 9 (3.36%) AIX
6 8 (2.99%) Windows 2000
7 6 (2.24%) SUSE
8 4 (1.49%) Windows 7
9 3 (1.12%) Windows Server 2008
9 3 (1.12%) Windows XP
10 2 (0.75%) Windows Server 2003
10 2 (0.75%) Windows Server 2012
11 1 (0.37%) Windows Vista
11 1 (0.37%) MVS
Processes & Methodologies
1 175 (65.30%) ITIL
2 74 (27.61%) Problem Management
3 57 (21.27%) Service Delivery
4 51 (19.03%) Service Management
5 44 (16.42%) Change Management
6 37 (13.81%) People Management
7 31 (11.57%) Release Management
8 30 (11.19%) Project Management
9 28 (10.45%) Migration
9 28 (10.45%) Time Management
10 22 (8.21%) Service Desk Management
11 21 (7.84%) Continuous Improvement
12 20 (7.46%) Capacity Management
13 19 (7.09%) Change Control
14 18 (6.72%) PRINCE
15 14 (5.22%) Supplier Management
15 14 (5.22%) Knowledge Management
16 13 (4.85%) Data Migration
17 12 (4.48%) Web Development
18 11 (4.10%) ITSM
Programming Languages
1 21 (7.84%) SQL
2 15 (5.60%) Java
3 13 (4.85%) Perl
3 13 (4.85%) JCL
4 9 (3.36%) Korn
5 8 (2.99%) Shell Script
6 1 (0.37%) PowerShell
6 1 (0.37%) T-SQL
6 1 (0.37%) ABAP
6 1 (0.37%) C
6 1 (0.37%) C#
Qualifications
1 19 (7.09%) Degree
2 16 (5.97%) Security Cleared
3 15 (5.60%) Cisco Certification
4 14 (5.22%) SC Cleared
5 13 (4.85%) CCNP
5 13 (4.85%) CCNA
6 11 (4.10%) CCDP
7 10 (3.73%) CCDA
8 5 (1.87%) MCP
8 5 (1.87%) Microsoft Certification
8 5 (1.87%) ITIL Certification
8 5 (1.87%) GIAC
8 5 (1.87%) CEH
9 4 (1.49%) MCSE
10 2 (0.75%) ISEB
10 2 (0.75%) PRINCE2 Certification
10 2 (0.75%) ISTQB
11 1 (0.37%) NCDA
11 1 (0.37%) NCIE
11 1 (0.37%) A+ Certification
Quality Assurance & Compliance
1 21 (7.84%) SLA
2 8 (2.99%) QA
3 2 (0.75%) ISO/IEC 27001
4 1 (0.37%) ISO 9001
4 1 (0.37%) Sarbanes-Oxley
4 1 (0.37%) PCI DSS
System Software
1 8 (2.99%) VMware Infrastructure
2 7 (2.61%) Active Directory
3 3 (1.12%) Snort
4 1 (0.37%) Microsoft App-V
4 1 (0.37%) XenApp
4 1 (0.37%) XenDesktop
4 1 (0.37%) Forefront TMG
4 1 (0.37%) IAG
4 1 (0.37%) UAG
Systems Management
1 7 (2.61%) OpenView
1 7 (2.61%) ServiceCenter
2 6 (2.24%) CA SiteMinder
2 6 (2.24%) Oracle Enterprise Manager
3 2 (0.75%) Unicenter
4 1 (0.37%) WSUS
4 1 (0.37%) SCCM
4 1 (0.37%) Cacti
4 1 (0.37%) Symantec Enterprise Vault
Vendors
1 31 (11.57%) Remedy
2 25 (9.33%) Microsoft
3 23 (8.58%) Cisco
4 21 (7.84%) Sun
5 18 (6.72%) VMware
6 17 (6.34%) Juniper
7 16 (5.97%) F5
8 15 (5.60%) CheckPoint
8 15 (5.60%) IBM
9 13 (4.85%) Oracle
9 13 (4.85%) BMC
9 13 (4.85%) Intel
9 13 (4.85%) Lotus
10 11 (4.10%) Nokia
10 11 (4.10%) HP
11 8 (2.99%) Citrix
12 7 (2.61%) NetApp
13 6 (2.24%) CA
13 6 (2.24%) SAP
13 6 (2.24%) Kronos
Birmingham, West Midlands (County)
Ashdown IT
Salary: £60000 - £75000 per annum + car allowance
Posted: 3 hours ago
Birmingham, West Midlands (County)
The Curve Group
Salary: £40000 - £45000 per annum + Car Allowance, Bonus, Pension,
Posted: 4 hours ago
Warwick, Warwickshire
Accenture
Salary: From £30,000 to £38,000 per annum
Posted: Yesterday
Warwick, Warwickshire
Experis Ltd
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Birmingham City University
Salary: From £24,197 to £26,531 per annum
Posted: Yesterday
West Midlands
ReThink Recruitment
Salary: £40000.00 - £44000.00 per annum + BENEFITS
Posted: Yesterday
Staffordshire
Uniting Ambition
Salary: £25k per year
Posted: Yesterday
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 2 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £40000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28500.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £45000 per annum + benefits + bonus
Posted: 3 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum £28k - £35k plus Pension + bonus + h
Posted: 3 days ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 4 days ago
Telford, Shropshire
Anderson Scott Solutions Ltd
Salary: From £35,000 to £50,000 per annum 33 days a/l, pension, free parking
Posted: 4 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: 5 days ago
Warwick, Warwickshire
Accenture
Salary: From £25,000 to £31,000 per annum
Posted: 15 days ago
Birmingham
Huxley Associates
Salary: £35000 - £45000 per annum + competitive
Posted: 24 days ago