The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 95 120 144
Rank change year-on-year
+25 +24
Permanent jobs citing Incident Management 163 120 81
As % of all permanent IT jobs located in the West Midlands 2.70% 2.04% 1.51%
As % of the Processes & Methodologies category 3.11% 2.35% 1.81%
Number of salaries quoted 104 96 64
Median salary £37,500 £34,500 £55,000
Median salary % change year-on-year
+8.69% -37.27%
90% offered a salary of more than £25,000 £21,000 £27,500
10% offered a salary of more than £70,000 £60,750 £65,000
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year
-6.25% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5244 5109 4475
As % of all permanent IT jobs located in the West Midlands 86.94% 87.05% 83.30%
Number of salaries quoted 4099 4157 3719
Median salary £42,500 £42,000 £41,495
Median salary % change year-on-year
+1.19% +1.21%
90% offered a salary of more than £26,000 £27,500 £27,850
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 29 July 2016.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +24 100 £45,000 - 3
Shropshire +4 24 £32,500 +30.00% 1
Staffordshire 0 8 £30,000 -25.00%
Solihull +13 6 £28,000 +31.76%
Coventry +3 5 £22,500 -47.05% 1
West Bromwich +1 3 £22,500 -
Dudley - 3 £25,000 -
Walsall - 2 £41,250 -
Worcestershire - 1 £30,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 207 (68.09%) ITIL
2 106 (34.87%) Problem Management
3 70 (23.03%) Analytical Skills
3 70 (23.03%) Service Delivery
4 60 (19.74%) Remedy
5 59 (19.41%) SLA
6 52 (17.11%) Microsoft
7 48 (15.79%) assyst
8 44 (14.47%) Data Centre
9 39 (12.83%) Windows
10 37 (12.17%) SQL
11 36 (11.84%) Service Management
12 35 (11.51%) Change Management
12 35 (11.51%) MS Excel
13 34 (11.18%) Root Cause Analysis
14 33 (10.86%) People Management
14 33 (10.86%) Finance
15 32 (10.53%) Mentoring
16 31 (10.20%) ITIL Certification
17 30 (9.87%) Line Management
17 30 (9.87%) ITIL V3
18 29 (9.54%) VMware
19 27 (8.88%) Service Desk Management
20 26 (8.55%) Matrix Organization
20 26 (8.55%) VMware Infrastructure
20 26 (8.55%) Manufacturing
20 26 (8.55%) Business Continuity
21 25 (8.22%) Firewall
21 25 (8.22%) Cisco
21 25 (8.22%) Java

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.26%) Skype for Business
2 9 (2.96%) MS Exchange
3 7 (2.30%) Apache
3 7 (2.30%) Tomcat
4 6 (1.97%) Oracle UPK
4 6 (1.97%) Oracle Workflow
5 5 (1.64%) Exchange Server 2013
5 5 (1.64%) nginx
5 5 (1.64%) WebSphere
6 3 (0.99%) Documentum
6 3 (0.99%) Exchange Server 2007
6 3 (0.99%) Exchange Server 2010
6 3 (0.99%) IBM Notes
6 3 (0.99%) OpenEdge
6 3 (0.99%) SharePoint
7 2 (0.66%) JBoss
7 2 (0.66%) WebLogic
8 1 (0.33%) Exchange Server 2003
8 1 (0.33%) Oracle Coherence
Applications
1 35 (11.51%) MS Excel
2 15 (4.93%) MS Office
3 4 (1.32%) MS PowerPoint
4 2 (0.66%) MS Visio
5 1 (0.33%) MS Project
Business Applications
1 48 (15.79%) assyst
2 7 (2.30%) Remedy ITSM
3 6 (1.97%) Oracle EBS
3 6 (1.97%) Oracle EBS R12
3 6 (1.97%) Oracle Financials
4 4 (1.32%) Oracle Assets
4 4 (1.32%) Oracle Payables
4 4 (1.32%) Oracle Receivables
5 2 (0.66%) HFM
5 2 (0.66%) Payment Gateway
5 2 (0.66%) SAP EHS
6 1 (0.33%) Dynamics GP
6 1 (0.33%) SAP CRM
Cloud Services
1 3 (0.99%) Microsoft Azure
2 2 (0.66%) Cloud Computing
2 2 (0.66%) Office 365
3 1 (0.33%) Google Apps
Communications & Networking
1 25 (8.22%) Firewall
2 11 (3.62%) Internet
2 11 (3.62%) WAN
3 10 (3.29%) IP Telephony
4 8 (2.63%) Cisco Nexus
4 8 (2.63%) DNS
4 8 (2.63%) Network Security
4 8 (2.63%) SMTP
4 8 (2.63%) Wireless
5 7 (2.30%) EIGRP
5 7 (2.30%) OSPF
5 7 (2.30%) TCP/IP
6 5 (1.64%) FTP
6 5 (1.64%) SSL
7 4 (1.32%) LAN
7 4 (1.32%) VoIP
7 4 (1.32%) VPN
8 3 (0.99%) Kerberos
8 3 (0.99%) Skype
9 2 (0.66%) Cisco IPT
Database & Business Intelligence
1 8 (2.63%) SQL Server
2 6 (1.97%) Oracle BI Publisher
2 6 (1.97%) Oracle Reports
2 6 (1.97%) SQLPlus
3 5 (1.64%) MySQL
4 3 (0.99%) MaxDB
5 1 (0.33%) Big Data
5 1 (0.33%) Data Warehouse
5 1 (0.33%) SQL Server 2005
5 1 (0.33%) SQL Server 2008
5 1 (0.33%) SQL Server 2012
5 1 (0.33%) SQL Server Analysis Services
5 1 (0.33%) SQL Server Reporting Services
Development Applications
1 6 (1.97%) Toad
2 1 (0.33%) Hudson
2 1 (0.33%) Subversion
General
1 33 (10.86%) Finance
2 26 (8.55%) Manufacturing
3 16 (5.26%) Billing
4 13 (4.28%) Banking
5 10 (3.29%) German Language
6 9 (2.96%) Retail
7 6 (1.97%) Legal
8 5 (1.64%) Investment Banking
8 5 (1.64%) Military
9 4 (1.32%) Retail Banking
9 4 (1.32%) Telecoms
10 2 (0.66%) Multimedia
10 2 (0.66%) Publishing
11 1 (0.33%) Corporate Banking
11 1 (0.33%) Marketing
Job Titles
1 57 (18.75%) Senior Manager
2 49 (16.12%) Analyst
3 43 (14.14%) Incident Manager
4 42 (13.82%) Major Incident Manager
5 29 (9.54%) Senior Incident Manager
6 25 (8.22%) Support Analyst
7 23 (7.57%) Data Centre Manager
7 23 (7.57%) Data Centre Project Manager
7 23 (7.57%) Project Manager
7 23 (7.57%) Senior Project Manager
7 23 (7.57%) Senior Service Manager
8 19 (6.25%) Service Manager
8 19 (6.25%) Support Engineer
9 17 (5.59%) Developer
10 15 (4.93%) Avaya Engineer
10 15 (4.93%) Avaya Support Engineer
11 13 (4.28%) Network Analyst
11 13 (4.28%) Software Developer
11 13 (4.28%) Technical Leader
12 11 (3.62%) Service Analyst
Libraries, Frameworks & Software Standards
1 8 (2.63%) XML
2 3 (0.99%) .NET
2 3 (0.99%) SAP Basis
3 2 (0.66%) HTML
3 2 (0.66%) Java EE
3 2 (0.66%) Middleware
4 1 (0.33%) .NET Framework
4 1 (0.33%) ADO.NET
4 1 (0.33%) Ajax
4 1 (0.33%) ASP.NET
4 1 (0.33%) CSS
4 1 (0.33%) D-Bus
4 1 (0.33%) Entity Framework
4 1 (0.33%) JMS
4 1 (0.33%) jQuery
4 1 (0.33%) LAMP
4 1 (0.33%) TIBCO EMS
Miscellaneous
1 70 (23.03%) Analytical Skills
2 44 (14.47%) Data Centre
3 23 (7.57%) Life Science
4 21 (6.91%) Management Information System
5 17 (5.59%) Statistics
6 11 (3.62%) Virtual Team
7 7 (2.30%) Blackberry
8 4 (1.32%) PKI
9 3 (0.99%) Online Banking
10 2 (0.66%) Enterprise Storage
10 2 (0.66%) IVR
10 2 (0.66%) Mathematics
10 2 (0.66%) Mobile Computing
10 2 (0.66%) Security Operations Centre
11 1 (0.33%) Economics
11 1 (0.33%) Enterprise Software
11 1 (0.33%) Mainframe
11 1 (0.33%) Mobile App
11 1 (0.33%) Mobile Banking
11 1 (0.33%) Thin Client
Operating Systems
1 39 (12.83%) Windows
2 23 (7.57%) Linux
3 14 (4.61%) Windows Server
4 8 (2.63%) Unix
5 4 (1.32%) Red Hat Enterprise Linux
5 4 (1.32%) Windows 7
6 3 (0.99%) Windows Server 2012
7 2 (0.66%) Android
7 2 (0.66%) Apple iOS
7 2 (0.66%) Mac OS X
7 2 (0.66%) Solaris
7 2 (0.66%) Windows Server 2008
7 2 (0.66%) Windows XP
8 1 (0.33%) BlackBerry OS
8 1 (0.33%) MVS
8 1 (0.33%) Windows 10
8 1 (0.33%) Windows Mobile
8 1 (0.33%) Windows Server 2003
Processes & Methodologies
1 207 (68.09%) ITIL
2 106 (34.87%) Problem Management
3 70 (23.03%) Service Delivery
4 36 (11.84%) Service Management
5 35 (11.51%) Change Management
6 34 (11.18%) Root Cause Analysis
7 33 (10.86%) People Management
8 32 (10.53%) Mentoring
9 30 (9.87%) ITIL V3
9 30 (9.87%) Line Management
10 27 (8.88%) Service Desk Management
11 26 (8.55%) Business Continuity
11 26 (8.55%) Matrix Organization
12 23 (7.57%) ITSM
12 23 (7.57%) PRINCE
13 21 (6.91%) Information Security
14 19 (6.25%) Performance Management
14 19 (6.25%) Stakeholder Engagement
15 17 (5.59%) Continuous Improvement
16 16 (5.26%) MVC
Programming Languages
1 37 (12.17%) SQL
2 25 (8.22%) Java
3 10 (3.29%) PHP
4 7 (2.30%) PL/SQL
5 4 (1.32%) Apex Code
6 3 (0.99%) ABAP
6 3 (0.99%) Perl
6 3 (0.99%) VB.NET
7 2 (0.66%) C#
7 2 (0.66%) PowerShell
7 2 (0.66%) Shell Script
8 1 (0.33%) Bash Shell
8 1 (0.33%) C++
8 1 (0.33%) Korn
8 1 (0.33%) T-SQL
8 1 (0.33%) VBScript
Qualifications
1 31 (10.20%) ITIL Certification
2 18 (5.92%) Avaya Certification
3 7 (2.30%) CISSP
4 6 (1.97%) CCNA
4 6 (1.97%) Cisco Certification
4 6 (1.97%) Degree
5 5 (1.64%) Security Cleared
6 4 (1.32%) CISM
6 4 (1.32%) ISEB
7 3 (0.99%) CCNP
7 3 (0.99%) CISA
7 3 (0.99%) MCSE
7 3 (0.99%) Microsoft Certification
8 2 (0.66%) ITIL Foundation Certificate
8 2 (0.66%) MCP
9 1 (0.33%) A+ Certification
9 1 (0.33%) CRISC
9 1 (0.33%) MCSA
9 1 (0.33%) MOS
Quality Assurance & Compliance
1 59 (19.41%) SLA
2 15 (4.93%) ISO/IEC 27001
3 2 (0.66%) PCI DSS
4 1 (0.33%) Sarbanes-Oxley
System Software
1 26 (8.55%) VMware Infrastructure
2 24 (7.89%) Active Directory
3 13 (4.28%) VMware Workstation
4 7 (2.30%) Virtual Servers
5 2 (0.66%) Microsoft Virtual Server
Systems Management
1 3 (0.99%) NetBackup
1 3 (0.99%) SCCM
2 2 (0.66%) Cisco IPCC
2 2 (0.66%) SCOM
2 2 (0.66%) WSUS
3 1 (0.33%) Backup Exec
3 1 (0.33%) Casper Suite
3 1 (0.33%) Control-M
3 1 (0.33%) ITRS Geneos
3 1 (0.33%) Microsoft Data Protection Manager
3 1 (0.33%) Norton AntiVirus
Vendors
1 60 (19.74%) Remedy
2 52 (17.11%) Microsoft
3 29 (9.54%) VMware
4 25 (8.22%) Cisco
5 20 (6.58%) Avaya
5 20 (6.58%) Salesforce.com
6 18 (5.92%) NetApp
7 16 (5.26%) EMC
8 14 (4.61%) Oracle
9 13 (4.28%) 3PAR
10 9 (2.96%) HP
11 8 (2.63%) SolarWinds
12 7 (2.30%) Dell
13 6 (1.97%) SAP
14 5 (1.64%) CheckPoint
14 5 (1.64%) Citrix
14 5 (1.64%) Progress
15 4 (1.32%) Cadence
15 4 (1.32%) IBM
16 3 (0.99%) Pegasus
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