The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Incident Management
England / West Midlands
Rank 141 141 111
Rank change year-on-year
0 -30
Permanent jobs citing Incident Management 75 81 112
As % of all permanent IT jobs located in the West Midlands 1.54% 1.55% 2.26%
As % of the Processes & Methodologies category 1.73% 1.78% 2.64%
Number of salaries quoted 47 65 101
Median salary £45,000 £37,500 £40,000
Median salary % change year-on-year
+20.00% -6.25%
90% offered a salary of more than £18,500 £21,000 £25,000
10% offered a salary of more than £65,500 £55,000 £62,250
UK excluding London median salary £40,000 £40,000 £39,250
% change year-on-year
- +1.91%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4335 4542 4244
As % of all permanent IT jobs located in the West Midlands 88.80% 87.03% 85.46%
Number of salaries quoted 3370 3763 3695
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 18 January 2017.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 42 £55,000 +46.66%
Shropshire -6 6 £45,000 +73.07% 4
Solihull -10 6 £27,563 +31.25%
Warwickshire +27 5 £32,500 -4.64% 1
Coventry +10 4 £19,750 -
West Bromwich +10 3 £37,500 -16.66%
Dudley +7 2 £17,500 -30.69%
Smethwick -1 2 £17,500 -63.15%
Staffordshire +4 1 £22,500 -30.76%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 January 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 125 (63.78%) ITIL
2 68 (34.69%) Problem Management
3 61 (31.12%) Microsoft
4 58 (29.59%) Change Management
5 53 (27.04%) Service Delivery
6 51 (26.02%) Windows
7 49 (25.00%) Data Centre
8 44 (22.45%) SLA
9 40 (20.41%) Service Management
10 37 (18.88%) Analytical Skills
11 33 (16.84%) VMware
12 32 (16.33%) assyst
13 31 (15.82%) ITIL Certification
14 30 (15.31%) MS Excel
14 30 (15.31%) SQL
15 28 (14.29%) VMware Infrastructure
15 28 (14.29%) ITIL V3
16 27 (13.78%) Active Directory
17 25 (12.76%) Management Information System
17 25 (12.76%) MS Office
18 24 (12.24%) Remedy
19 23 (11.73%) Configuration Management
19 23 (11.73%) Cisco
20 22 (11.22%) Continuous Improvement
20 22 (11.22%) Security Cleared
21 21 (10.71%) Citrix
22 20 (10.20%) Java
23 19 (9.69%) Linux
23 19 (9.69%) SC Cleared
24 17 (8.67%) Unix

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.59%) JBoss
1 9 (4.59%) Tomcat
1 9 (4.59%) WebLogic
2 8 (4.08%) Apache
3 6 (3.06%) Skype for Business
4 4 (2.04%) IIS
5 3 (1.53%) Oracle Coherence
6 2 (1.02%) SharePoint
6 2 (1.02%) WebSphere
7 1 (0.51%) CMS
7 1 (0.51%) Drupal
7 1 (0.51%) Exchange Server 2013
7 1 (0.51%) MS Exchange
7 1 (0.51%) OpenEdge
7 1 (0.51%) SAS
Applications
1 30 (15.31%) MS Excel
2 25 (12.76%) MS Office
3 2 (1.02%) MS PowerPoint
4 1 (0.51%) MS Visio
Business Applications
1 32 (16.33%) assyst
2 13 (6.63%) Sentinel
3 6 (3.06%) Cognos Business Intelligence
4 2 (1.02%) SAP MM
5 1 (0.51%) Magento
5 1 (0.51%) Oracle Payables
5 1 (0.51%) Remedy ITSM
5 1 (0.51%) SAP Business One
5 1 (0.51%) SAP ERP
5 1 (0.51%) SAP SD
Cloud Services
1 2 (1.02%) Microsoft Azure
1 2 (1.02%) Office 365
2 1 (0.51%) Amazon AWS
2 1 (0.51%) G Suite
2 1 (0.51%) IaaS
Communications & Networking
1 11 (5.61%) LAN
2 8 (4.08%) WAN
2 8 (4.08%) Wi-Fi
3 7 (3.57%) DHCP
3 7 (3.57%) DNS
4 4 (2.04%) Firewall
4 4 (2.04%) Intranet
4 4 (2.04%) Wireless
5 3 (1.53%) Internet
5 3 (1.53%) IP Telephony
5 3 (1.53%) TCP/IP
6 2 (1.02%) Network Security
6 2 (1.02%) Remote Desktop
6 2 (1.02%) VoIP
6 2 (1.02%) VPN
7 1 (0.51%) Cisco Nexus
7 1 (0.51%) EIGRP
7 1 (0.51%) Kerberos
7 1 (0.51%) MPLS
7 1 (0.51%) OSPF
Database & Business Intelligence
1 15 (7.65%) SQL Server
2 7 (3.57%) SQL Server 2005
2 7 (3.57%) SQL Server 2008
2 7 (3.57%) SQL Server 2012
3 6 (3.06%) Data Warehouse
3 6 (3.06%) SQL Server 2014
3 6 (3.06%) SQL Server 2016
4 2 (1.02%) DB2
5 1 (0.51%) MaxDB
5 1 (0.51%) Oracle Reports
General
1 16 (8.16%) Finance
2 10 (5.10%) Billing
2 10 (5.10%) Manufacturing
3 7 (3.57%) Legal
3 7 (3.57%) Retail
4 5 (2.55%) Banking
5 3 (1.53%) Advertising
5 3 (1.53%) Military
6 2 (1.02%) Investment Banking
7 1 (0.51%) Pharmaceutical
7 1 (0.51%) Retail Banking
Job Titles
1 36 (18.37%) Analyst
2 26 (13.27%) Senior Manager
3 18 (9.18%) Developer
3 18 (9.18%) Incident Manager
3 18 (9.18%) Service Analyst
4 17 (8.67%) Major Incident Manager
5 16 (8.16%) Service Desk Analyst
6 15 (7.65%) Senior Incident Manager
7 14 (7.14%) Support Analyst
8 13 (6.63%) Security Officer
9 11 (5.61%) Data Centre Manager
9 11 (5.61%) Data Centre Project Manager
9 11 (5.61%) Information Officer
9 11 (5.61%) Information Security Officer
9 11 (5.61%) Project Manager
9 11 (5.61%) Senior Project Manager
9 11 (5.61%) Senior Service Manager
9 11 (5.61%) Service Manager
10 10 (5.10%) Applications Support
11 9 (4.59%) Technical Support
Libraries, Frameworks & Software Standards
1 9 (4.59%) Java EE
2 6 (3.06%) COM
3 2 (1.02%) CSS
3 2 (1.02%) HTML
4 1 (0.51%) .NET
4 1 (0.51%) CSS3
4 1 (0.51%) HTML5
4 1 (0.51%) jQuery
4 1 (0.51%) SAP Basis
4 1 (0.51%) XHTML
Miscellaneous
1 49 (25.00%) Data Centre
2 37 (18.88%) Analytical Skills
3 25 (12.76%) Management Information System
4 13 (6.63%) CESG
4 13 (6.63%) Cryptography
4 13 (6.63%) Freedom of Information
4 13 (6.63%) Video Conferencing
5 7 (3.57%) iPhone
6 4 (2.04%) Virtual Team
7 3 (1.53%) Data Protection Act
7 3 (1.53%) Enterprise Storage
7 3 (1.53%) Mobile Computing
7 3 (1.53%) Statistics
8 1 (0.51%) FMCG
8 1 (0.51%) Mobile Banking
8 1 (0.51%) PKI
8 1 (0.51%) Security Operations Centre
8 1 (0.51%) User Experience
Operating Systems
1 51 (26.02%) Windows
2 19 (9.69%) Linux
3 17 (8.67%) Unix
4 15 (7.65%) Windows Server
5 14 (7.14%) Windows 7
6 9 (4.59%) Windows Server 2012
7 7 (3.57%) Windows Server 2008
8 2 (1.02%) Windows 8
9 1 (0.51%) Apple iOS
9 1 (0.51%) Red Hat Enterprise Linux
9 1 (0.51%) Windows 10
9 1 (0.51%) Windows Server 2003
Processes & Methodologies
1 125 (63.78%) ITIL
2 68 (34.69%) Problem Management
3 58 (29.59%) Change Management
4 53 (27.04%) Service Delivery
5 40 (20.41%) Service Management
6 28 (14.29%) ITIL V3
7 23 (11.73%) Configuration Management
8 22 (11.22%) Continuous Improvement
9 17 (8.67%) Root Cause Analysis
10 16 (8.16%) Data Protection
10 16 (8.16%) Information Security
11 15 (7.65%) ITSM
12 14 (7.14%) SIEM
13 13 (6.63%) Business Continuity
13 13 (6.63%) Continuous Improvement Process
13 13 (6.63%) Data Security
13 13 (6.63%) IT Audit
13 13 (6.63%) IT Governance
13 13 (6.63%) Risk Management
13 13 (6.63%) Trend Analysis
Programming Languages
1 30 (15.31%) SQL
2 20 (10.20%) Java
3 9 (4.59%) Perl
3 9 (4.59%) Shell Script
4 6 (3.06%) PHP
5 3 (1.53%) Apex Code
6 2 (1.02%) JavaScript
7 1 (0.51%) ABAP
7 1 (0.51%) R
7 1 (0.51%) Tcl
7 1 (0.51%) VB.NET
Qualifications
1 31 (15.82%) ITIL Certification
2 22 (11.22%) Security Cleared
3 19 (9.69%) SC Cleared
4 14 (7.14%) CISSP
4 14 (7.14%) Degree
5 13 (6.63%) CISA
5 13 (6.63%) CISM
6 5 (2.55%) Microsoft Certification
7 4 (2.04%) Citrix Certification
7 4 (2.04%) MCP
8 3 (1.53%) CCNA
8 3 (1.53%) CCNP
8 3 (1.53%) Cisco Certification
8 3 (1.53%) ITIL Foundation Certificate
8 3 (1.53%) MCSE
9 2 (1.02%) A+ Certification
9 2 (1.02%) VMware Certified Professional (VCP)
10 1 (0.51%) DBS Check
10 1 (0.51%) JNCIA
10 1 (0.51%) MBCS
Quality Assurance & Compliance
1 44 (22.45%) SLA
2 14 (7.14%) ISO/IEC 27001
2 14 (7.14%) PCI DSS
3 13 (6.63%) QA
4 1 (0.51%) GxP
4 1 (0.51%) Sarbanes-Oxley
System Software
1 28 (14.29%) VMware Infrastructure
2 27 (13.78%) Active Directory
3 6 (3.06%) VMware Workstation
4 4 (2.04%) Microsoft App-V
4 4 (2.04%) NFS
4 4 (2.04%) Virtual Servers
4 4 (2.04%) XenApp
5 3 (1.53%) Microsoft Virtual Server
6 1 (0.51%) Virtual Desktop
6 1 (0.51%) Virtual Machines
6 1 (0.51%) vSphere
Systems Management
1 4 (2.04%) EdgeSight
2 2 (1.02%) SCOM
3 1 (0.51%) SCCM
Vendors
1 61 (31.12%) Microsoft
2 33 (16.84%) VMware
3 24 (12.24%) Remedy
4 23 (11.73%) Cisco
5 21 (10.71%) Citrix
6 12 (6.12%) Salesforce.com
7 10 (5.10%) HP
7 10 (5.10%) Oracle
8 9 (4.59%) Dell
9 8 (4.08%) NetApp
10 7 (3.57%) ServiceNow
11 6 (3.06%) 3PAR
11 6 (3.06%) Apple
11 6 (3.06%) Cognos
11 6 (3.06%) EMC
12 5 (2.55%) SAP
12 5 (2.55%) Sybase
13 3 (1.53%) SolarWinds
14 2 (1.02%) Google
14 2 (1.02%) Intel Security
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