The first table below looks at the demand for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 127 138 165
Rank change year-on-year
+11 +27
Permanent jobs citing Incident Management 84 75 37
As % of all permanent IT jobs located in the West Midlands 1.56% 1.35% 0.76%
As % of the Processes & Methodologies category 2.06% 1.76% 1.01%
Number of salaries quoted 66 61 35
Average salary £55,000 £45,000 £35,000
Average salary % change year-on-year
+22.22% +28.57%
90% offered a salary of more than £27,500 £25,000 £21,400
10% offered a salary of more than £65,000 £62,500 £50,000
UK excluding London average salary £40,000 £37,500 £36,000
% change year-on-year
+6.66% +4.16%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4078 4261 3655
As % of all permanent IT jobs located in the West Midlands 75.90% 76.73% 74.64%
Number of salaries quoted 3377 3597 3139
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £28,500 £26,000 £27,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
England

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 29 July 2014.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +24 51 £55,000 +22.22% 8
Staffordshire -6 14 £57,500 +12.74% 3
Coventry 0 7 £25,000 -48.45% 1
Warwickshire +4 4 £33,000 +7.31% 3
Solihull -8 3 £35,000 +25.00%
Wolverhampton - 2 £23,500 -
Sutton Coldfield - 1 £19,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 83 (58.45%) ITIL
2 44 (30.99%) Service Delivery
3 27 (19.01%) Change Management
3 27 (19.01%) Service Management
4 23 (16.20%) Finance
4 23 (16.20%) Problem Management
5 21 (14.79%) Project Management
5 21 (14.79%) Linux
6 20 (14.08%) Windows
6 20 (14.08%) Cisco
7 19 (13.38%) Microsoft
8 16 (11.27%) Release Management
8 16 (11.27%) SLA
8 16 (11.27%) Service Desk Management
9 15 (10.56%) Continuous Improvement
9 15 (10.56%) Apache
10 14 (9.86%) Tomcat
11 13 (9.15%) Java
11 13 (9.15%) Solaris
11 13 (9.15%) Firewall
12 12 (8.45%) PRINCE
13 11 (7.75%) Capacity Management
13 11 (7.75%) Web Development
14 10 (7.04%) Korn
14 10 (7.04%) User Acceptance Testing
14 10 (7.04%) SUSE
14 10 (7.04%) Shell Script
14 10 (7.04%) CA SiteMinder
14 10 (7.04%) CA
14 10 (7.04%) WAN

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 July 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (10.56%) Apache
2 14 (9.86%) Tomcat
3 10 (7.04%) WebLogic
4 5 (3.52%) IIS
5 3 (2.11%) MS Exchange
6 1 (0.70%) CMS
6 1 (0.70%) Exchange Server 2003
6 1 (0.70%) Exchange Server 2007
6 1 (0.70%) Exchange Server 2010
6 1 (0.70%) Exchange Server 2013
6 1 (0.70%) IBM Notes
6 1 (0.70%) SharePoint
Applications
1 3 (2.11%) MS Office
2 2 (1.41%) MS Excel
2 2 (1.41%) Spreadsheet
Business Applications
1 5 (3.52%) SAP HR
1 5 (3.52%) SAP Payroll
2 3 (2.11%) Oracle Retail
3 2 (1.41%) SAP HCM
4 1 (0.70%) Dynamics CRM
Cloud Services
1 1 (0.70%) SaaS
1 1 (0.70%) Google Apps
Communications & Networking
1 13 (9.15%) Firewall
2 10 (7.04%) LDAP
2 10 (7.04%) WAN
3 7 (4.93%) SAN
3 7 (4.93%) Cisco ASA
4 6 (4.23%) Network Security
4 6 (4.23%) FTP
4 6 (4.23%) LAN
5 5 (3.52%) VoIP
6 4 (2.82%) Cisco Nexus
7 3 (2.11%) DMVPN
7 3 (2.11%) MPLS
8 2 (1.41%) Internet
9 1 (0.70%) Asterisk PBX
9 1 (0.70%) Wireless
9 1 (0.70%) TETRA
9 1 (0.70%) IP Telephony
9 1 (0.70%) BIG-IP
9 1 (0.70%) Cisco IPT
9 1 (0.70%) OSPF
Database & Business Intelligence
1 5 (3.52%) SQL Server
2 4 (2.82%) SQL Server 2005
3 3 (2.11%) SQL Server 2000
4 2 (1.41%) Crystal Reports
5 1 (0.70%) MySQL
5 1 (0.70%) SQL Server 2008
Development Applications
1 3 (2.11%) Oracle Forms
General
1 23 (16.20%) Finance
2 4 (2.82%) Retail
3 3 (2.11%) Advertising
3 3 (2.11%) Games
4 2 (1.41%) Telecoms
4 2 (1.41%) Legal
5 1 (0.70%) Financial Institution
5 1 (0.70%) Aerospace
5 1 (0.70%) Local Government
Job Titles
1 26 (18.31%) Analyst
2 22 (15.49%) Service Manager
3 21 (14.79%) Technical Manager
4 20 (14.08%) Delivery Manager
4 20 (14.08%) Data Manager
4 20 (14.08%) Data Centre Manager
4 20 (14.08%) Services Delivery Manager
5 17 (11.97%) Incident Manager
6 12 (8.45%) Project Manager
6 12 (8.45%) Compliance Analyst
7 11 (7.75%) Data Centre Project Manager
8 10 (7.04%) Technical Project Manager
9 9 (6.34%) Support Analyst
10 7 (4.93%) Team Leader
11 6 (4.23%) Technical Specialist
11 6 (4.23%) Consultant
11 6 (4.23%) Junior
11 6 (4.23%) Applications Support
12 5 (3.52%) Network Manager
12 5 (3.52%) SAP Consultant
Libraries, Frameworks & Software Standards
1 10 (7.04%) HTML
2 7 (4.93%) Middleware
3 3 (2.11%) J2EE
4 2 (1.41%) .NET
5 1 (0.70%) ASP.NET
5 1 (0.70%) Web Services
5 1 (0.70%) LAMP
5 1 (0.70%) ISPF
5 1 (0.70%) .NET Framework
5 1 (0.70%) WebSphere Message Broker
5 1 (0.70%) ASP.NET MVC
5 1 (0.70%) ASP.NET MVC 2
Miscellaneous
1 6 (4.23%) Management Information System
2 4 (2.82%) Replication
2 4 (2.82%) CMDB
2 4 (2.82%) Enterprise Storage
3 3 (2.11%) Enterprise Software
3 3 (2.11%) Open Source
4 2 (1.41%) Mathematics
5 1 (0.70%) Fat Client
5 1 (0.70%) Freedom of Information
5 1 (0.70%) Statistics
5 1 (0.70%) SCADA
5 1 (0.70%) Handset
5 1 (0.70%) N-Tier
5 1 (0.70%) Thin Client
5 1 (0.70%) Mainframe
Operating Systems
1 21 (14.79%) Linux
2 20 (14.08%) Windows
3 13 (9.15%) Solaris
4 10 (7.04%) AIX
4 10 (7.04%) SUSE
4 10 (7.04%) Windows 2000
5 9 (6.34%) UNIX
6 4 (2.82%) Windows Server 2003
7 2 (1.41%) Windows 7
8 1 (0.70%) Windows XP
8 1 (0.70%) Debian
8 1 (0.70%) Windows Mobile
8 1 (0.70%) Windows Server 2008
8 1 (0.70%) CentOS
Processes & Methodologies
1 83 (58.45%) ITIL
2 44 (30.99%) Service Delivery
3 27 (19.01%) Change Management
3 27 (19.01%) Service Management
4 23 (16.20%) Problem Management
5 21 (14.79%) Project Management
6 16 (11.27%) Release Management
6 16 (11.27%) Service Desk Management
7 15 (10.56%) Continuous Improvement
8 12 (8.45%) PRINCE
9 11 (7.75%) Web Development
9 11 (7.75%) Capacity Management
10 10 (7.04%) Root Cause Analysis
10 10 (7.04%) User Acceptance Testing
11 9 (6.34%) Migration
12 8 (5.63%) Time Management
13 7 (4.93%) Change Control
14 6 (4.23%) Supplier Management
14 6 (4.23%) Disaster Recovery
15 5 (3.52%) Business Continuity
Programming Languages
1 13 (9.15%) Java
2 10 (7.04%) Perl
2 10 (7.04%) Shell Script
2 10 (7.04%) Korn
3 6 (4.23%) SQL
4 2 (1.41%) C
5 1 (0.70%) C#
5 1 (0.70%) JCL
5 1 (0.70%) ABAP
Qualifications
1 9 (6.34%) Degree
2 6 (4.23%) SC Cleared
2 6 (4.23%) Security Cleared
2 6 (4.23%) MCP
3 5 (3.52%) Cisco Certification
4 4 (2.82%) CEH
5 3 (2.11%) CISSP
5 3 (2.11%) CCSE
5 3 (2.11%) Microsoft Certification
5 3 (2.11%) CCSP
6 2 (1.41%) MCSE
7 1 (0.70%) CCNP
7 1 (0.70%) CCNA
7 1 (0.70%) IRCA
7 1 (0.70%) A+ Certification
7 1 (0.70%) ITIL Certification
7 1 (0.70%) CISA
7 1 (0.70%) CISM
7 1 (0.70%) GIAC
Quality Assurance & Compliance
1 16 (11.27%) SLA
2 1 (0.70%) BS7799
2 1 (0.70%) Sarbanes-Oxley
2 1 (0.70%) ISO/IEC 27001
2 1 (0.70%) QA
2 1 (0.70%) ISO 9001
System Software
1 5 (3.52%) VMware Infrastructure
2 2 (1.41%) Active Directory
3 1 (0.70%) Snort
Systems Management
1 10 (7.04%) CA SiteMinder
2 3 (2.11%) HP SIM
2 3 (2.11%) Oracle Enterprise Manager
2 3 (2.11%) FortiGate
3 1 (0.70%) Cisco UCCX
3 1 (0.70%) Cisco CUCM
3 1 (0.70%) Cisco IPCC
3 1 (0.70%) Cisco UCCE
Vendors
1 20 (14.08%) Cisco
2 19 (13.38%) Microsoft
3 10 (7.04%) Sun
3 10 (7.04%) CA
4 8 (5.63%) CheckPoint
4 8 (5.63%) VMware
5 7 (4.93%) Symantec
6 6 (4.23%) F5
6 6 (4.23%) IBM
7 5 (3.52%) SAP
7 5 (3.52%) Citrix
8 4 (2.82%) BMC
8 4 (2.82%) NetApp
8 4 (2.82%) HP
8 4 (2.82%) Blue Coat
8 4 (2.82%) Fortinet
8 4 (2.82%) McAfee
9 3 (2.11%) ATG
9 3 (2.11%) Kronos
9 3 (2.11%) Dell
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Car + 20% Bonus
Posted: 7 hours ago
Birmingham
Computer Futures
Salary: £35000 - £42000 per annum + DOE
Posted: 22 hours ago
Staffordshire
Uniting Ambition
Salary: £25k per year
Posted: 22 hours ago
Stoke-on-trent, Staffordshire
SmartSourcing plc
Posted: Yesterday
Staffordshire
Online Media Experts - New Look
Posted: 2 days ago
Warwick, Warwickshire
Accenture
Salary: From £25,000 to £31,000 per annum
Posted: 3 days ago
Warwick, Warwickshire
Accenture
Salary: From £31,500 to £39,000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £60000.00 - £70000.00 per annum + Plus benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Premier Group Recruitment
Salary: £40000 - £55000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Erin Associates
Salary: £55000 - £56000 per annum + Car, Bonus & benefits
Posted: 6 days ago
Birmingham
Computer Futures
Salary: £58000 - £69000 per annum + Negotiable - DOE
Posted: 7 days ago
Birmingham
Computer Futures
Salary: £52000 - £60000 per annum + Negotiable
Posted: 8 days ago
Coventry
Cathcart Associates
Salary: Great Benefits
Posted: 27 days ago