The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 119 115 130
Rank change year-on-year
-4 +15
Permanent jobs citing Incident Management 100 67 67
As % of all permanent IT jobs located in the West Midlands 1.98% 1.60% 1.42%
As % of the Processes & Methodologies category 2.46% 1.99% 1.87%
Number of salaries quoted 78 33 45
Average salary £38,000 £45,000 £37,500
Average salary % change year-on-year
-15.55% +20.00%
90% offered a salary of more than £23,200 £26,000 £25,000
10% offered a salary of more than £52,500 £54,800 £56,500
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4064 3360 3590
As % of all permanent IT jobs located in the West Midlands 80.35% 80.02% 76.08%
Number of salaries quoted 3409 2663 3032
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,500 £27,500 £27,867
10% offered a salary of more than £62,500 £57,550 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 4 March 2015.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +2 39 £40,000 -15.78% 3
Warwickshire +1 21 £42,500 +46.55% 1
Coventry -15 9 £27,000 -3.57% 1
Staffordshire - 7 £40,000 -
Solihull -4 5 £26,500 -
Shropshire -29 5 £23,750 -76.71% 3
Walsall -2 2 £42,500 +41.66% 2
Dudley - 1 £24,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 March 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 166 (59.71%) ITIL
2 86 (30.94%) Problem Management
3 58 (20.86%) Service Delivery
4 51 (18.35%) Change Management
4 51 (18.35%) Windows
5 45 (16.19%) Service Management
5 45 (16.19%) Finance
6 41 (14.75%) Microsoft
7 38 (13.67%) UNIX
8 36 (12.95%) Cisco
9 34 (12.23%) Analytical Skills
10 32 (11.51%) SLA
10 32 (11.51%) Remedy
11 31 (11.15%) Active Directory
12 30 (10.79%) MS Excel
13 29 (10.43%) WAN
14 28 (10.07%) LAN
14 28 (10.07%) VMware
14 28 (10.07%) People Management
15 26 (9.35%) SIEM
15 26 (9.35%) Release Management
15 26 (9.35%) Cisco Certification
16 25 (8.99%) Firewall
17 23 (8.27%) Linux
17 23 (8.27%) Life Science
17 23 (8.27%) Security Cleared
18 22 (7.91%) SC Cleared
18 22 (7.91%) SCADA
18 22 (7.91%) Migration
18 22 (7.91%) CEH

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 4 March 2015, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (5.40%) IBM Notes
2 11 (3.96%) Tomcat
3 10 (3.60%) Apache
4 8 (2.88%) SAS
5 7 (2.52%) MS Exchange
6 4 (1.44%) SharePoint
7 2 (0.72%) Oracle Workflow
7 2 (0.72%) JBoss
7 2 (0.72%) WebLogic
7 2 (0.72%) Blackberry Enterprise Server
7 2 (0.72%) Oracle Coherence
7 2 (0.72%) GlassFish
8 1 (0.36%) Lync
8 1 (0.36%) Oracle UPK
8 1 (0.36%) Exchange Server 2010
8 1 (0.36%) Exchange Server 2013
Applications
1 30 (10.79%) MS Excel
2 15 (5.40%) MS Office
3 6 (2.16%) MS Project
4 5 (1.80%) Spreadsheet
5 3 (1.08%) MS Visio
6 1 (0.36%) MS PowerPoint
Business Applications
1 8 (2.88%) assyst
2 7 (2.52%) Remedy ITSM
3 4 (1.44%) Dynamics NAV
3 4 (1.44%) Dynamics AX
4 2 (0.72%) Oracle EBS
4 2 (0.72%) SAP PM
4 2 (0.72%) Oracle Financials
4 2 (0.72%) Oracle FAH
4 2 (0.72%) Oracle EBS R12
5 1 (0.36%) Oracle Procure-to-Pay
5 1 (0.36%) HFM
Cloud Services
1 4 (1.44%) Office 365
2 2 (0.72%) Google Apps
2 2 (0.72%) Cloud Computing
Communications & Networking
1 29 (10.43%) WAN
2 28 (10.07%) LAN
3 25 (8.99%) Firewall
4 16 (5.76%) VPN
5 15 (5.40%) Cisco PIX
6 13 (4.68%) Cisco ASA
7 11 (3.96%) Cisco Nexus
8 10 (3.60%) Network Security
9 9 (3.24%) SAN
10 6 (2.16%) HTTP
10 6 (2.16%) SSL
11 5 (1.80%) DMVPN
11 5 (1.80%) MPLS
11 5 (1.80%) Wireless
12 4 (1.44%) Frame Relay
12 4 (1.44%) ATM
12 4 (1.44%) VoIP
12 4 (1.44%) EIGRP
12 4 (1.44%) TACACS
12 4 (1.44%) Cisco IOS
Database & Business Intelligence
1 10 (3.60%) SQL Server
2 5 (1.80%) BusinessObjects
3 4 (1.44%) SQL Server Reporting Services
3 4 (1.44%) Data Warehouse
3 4 (1.44%) MarkLogic
3 4 (1.44%) SQL Server Integration Services
3 4 (1.44%) SQL Server 2008
4 2 (0.72%) SQL Server 2005
4 2 (0.72%) MS Access
4 2 (0.72%) Data Mining
4 2 (0.72%) Oracle Reports
4 2 (0.72%) SQL Server 2000
4 2 (0.72%) SQLPlus
4 2 (0.72%) Oracle BI Publisher
4 2 (0.72%) SQL Server Analysis Services
4 2 (0.72%) Oracle BI EE
5 1 (0.36%) Oracle Database
Development Applications
1 2 (0.72%) Toad
1 2 (0.72%) Oracle Forms
General
1 45 (16.19%) Finance
2 20 (7.19%) Banking
3 9 (3.24%) Marketing
4 8 (2.88%) Retail
5 7 (2.52%) Telecoms
6 4 (1.44%) French Language
6 4 (1.44%) German Language
7 2 (0.72%) Legal
7 2 (0.72%) Manufacturing
8 1 (0.36%) Automotive
8 1 (0.36%) Law
8 1 (0.36%) Front Office
8 1 (0.36%) Back Office
Job Titles
1 65 (23.38%) Analyst
2 39 (14.03%) Incident Manager
3 31 (11.15%) Service Manager
4 22 (7.91%) Security Analyst
5 21 (7.55%) Operations Analyst
5 21 (7.55%) Delivery Manager
5 21 (7.55%) Services Delivery Manager
6 20 (7.19%) Security Operations Analyst
7 18 (6.47%) Data Centre Manager
7 18 (6.47%) Network Engineer
8 16 (5.76%) Major Incident Manager
9 15 (5.40%) Project Manager
9 15 (5.40%) Service Analyst
10 14 (5.04%) Data Manager
11 13 (4.68%) Data Centre Project Manager
11 13 (4.68%) Mainframe Operator
12 12 (4.32%) Technical Manager
12 12 (4.32%) Support Engineer
13 11 (3.96%) Service Desk Analyst
13 11 (3.96%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 15 (5.40%) ISPF
2 10 (3.60%) CSS
3 8 (2.88%) XML
4 6 (2.16%) SOAP
4 6 (2.16%) Web Services
5 5 (1.80%) Middleware
6 4 (1.44%) JMS
6 4 (1.44%) J2EE
6 4 (1.44%) D-Bus
7 2 (0.72%) HTML
8 1 (0.36%) .NET
8 1 (0.36%) COM
Miscellaneous
1 34 (12.23%) Analytical Skills
2 23 (8.27%) Life Science
3 22 (7.91%) SCADA
4 16 (5.76%) Mainframe
5 12 (4.32%) Management Information System
6 9 (3.24%) Credit Risk
7 8 (2.88%) Clustering
8 6 (2.16%) Open Source
9 5 (1.80%) CMDB
10 3 (1.08%) Statistics
11 2 (0.72%) Blackberry
11 2 (0.72%) Computer Science
12 1 (0.36%) Telematics
12 1 (0.36%) iPhone
12 1 (0.36%) Data Protection Act
12 1 (0.36%) iPad
12 1 (0.36%) CESG
Operating Systems
1 51 (18.35%) Windows
2 38 (13.67%) UNIX
3 23 (8.27%) Linux
4 13 (4.68%) Solaris
5 12 (4.32%) Windows Server 2008
6 10 (3.60%) Windows 7
7 6 (2.16%) Windows XP
7 6 (2.16%) Windows Server 2003
8 3 (1.08%) Windows Server 2012
8 3 (1.08%) AIX
9 2 (0.72%) Windows 2000
9 2 (0.72%) MVS
9 2 (0.72%) Windows Vista
9 2 (0.72%) Windows 2000 Server
9 2 (0.72%) CentOS
9 2 (0.72%) Red Hat Enterprise Linux
Processes & Methodologies
1 166 (59.71%) ITIL
2 86 (30.94%) Problem Management
3 58 (20.86%) Service Delivery
4 51 (18.35%) Change Management
5 45 (16.19%) Service Management
6 28 (10.07%) People Management
7 26 (9.35%) SIEM
7 26 (9.35%) Release Management
8 22 (7.91%) Migration
9 21 (7.55%) Time Management
10 19 (6.83%) Project Management
11 15 (5.40%) Cyber Security
12 14 (5.04%) Change Control
12 14 (5.04%) Root Cause Analysis
13 11 (3.96%) ITIL V3
13 11 (3.96%) PRINCE
14 10 (3.60%) Capacity Management
15 9 (3.24%) Continuous Improvement
15 9 (3.24%) Disaster Recovery
16 8 (2.88%) ITSM
Programming Languages
1 20 (7.19%) SQL
2 15 (5.40%) JCL
3 13 (4.68%) Java
4 9 (3.24%) Perl
5 3 (1.08%) Korn
5 3 (1.08%) Shell Script
6 2 (0.72%) PHP
6 2 (0.72%) PL/SQL
6 2 (0.72%) T-SQL
6 2 (0.72%) VBA
6 2 (0.72%) PowerShell
Qualifications
1 26 (9.35%) Cisco Certification
2 23 (8.27%) Security Cleared
3 22 (7.91%) SC Cleared
3 22 (7.91%) CEH
4 21 (7.55%) GIAC
5 19 (6.83%) CCNA
6 18 (6.47%) CCNP
7 17 (6.12%) ITIL Certification
8 12 (4.32%) Degree
9 11 (3.96%) Microsoft Certification
10 9 (3.24%) CCDP
11 8 (2.88%) CCDA
11 8 (2.88%) MCSE
12 7 (2.52%) VCP4
13 6 (2.16%) VMware Certified Professional (VCP)
14 5 (1.80%) CCSE
15 4 (1.44%) CCSA
15 4 (1.44%) MCP
15 4 (1.44%) CISSP
16 3 (1.08%) CISM
Quality Assurance & Compliance
1 32 (11.51%) SLA
2 8 (2.88%) QA
2 8 (2.88%) ISO/IEC 27001
3 2 (0.72%) ISO 9001
4 1 (0.36%) PCI DSS
System Software
1 31 (11.15%) Active Directory
2 20 (7.19%) VMware Infrastructure
3 15 (5.40%) Snort
4 8 (2.88%) VMware ESX
5 7 (2.52%) vSphere
6 3 (1.08%) Hyper-V
7 1 (0.36%) XenApp
7 1 (0.36%) XenDesktop
7 1 (0.36%) Forefront TMG
7 1 (0.36%) IAG
7 1 (0.36%) UAG
7 1 (0.36%) Microsoft App-V
Systems Management
1 8 (2.88%) OpenView
1 8 (2.88%) ServiceCenter
2 6 (2.16%) Nagios
3 5 (1.80%) Tivoli Storage Manager
4 3 (1.08%) Unicenter
5 2 (0.72%) Opsview
6 1 (0.36%) Cacti
6 1 (0.36%) SCCM
6 1 (0.36%) WSUS
6 1 (0.36%) Symantec Enterprise Vault
Vendors
1 41 (14.75%) Microsoft
2 36 (12.95%) Cisco
3 32 (11.51%) Remedy
4 28 (10.07%) VMware
5 20 (7.19%) CheckPoint
6 16 (5.76%) Citrix
6 16 (5.76%) IBM
7 15 (5.40%) Intel
7 15 (5.40%) Lotus
8 13 (4.68%) Nokia
8 13 (4.68%) Oracle
9 12 (4.32%) Juniper
9 12 (4.32%) Sun
9 12 (4.32%) F5
10 11 (3.96%) HP
11 8 (2.88%) SAP
12 7 (2.52%) Business Objects
13 5 (1.80%) SolarWinds
13 5 (1.80%) ArcSight
13 5 (1.80%) BMC
Shropshire
Sanderson
Salary: £30000 - £50000 per annum + benefits
Posted: 6 hours ago
Walsall, West Midlands (County)
Certes Computing Ltd
Salary: £40000 - £45000 per annum + package
Posted: 2 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £27000 per annum
Posted: 2 days ago
Telford, Shropshire
Network IT Recruitment
Posted: 2 days ago
Walsall, West Midlands (County)
Harvey Nash plc
Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago
Warwickshire
McGregor Boyall
Posted: 6 days ago
Redditch
Nigel Frank International Limited - Newcastle
Salary: £35000 per annum + pension, healthcare
Posted: 9 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £35,000 to £45,000 per annum Plus Car / Allowance
Posted: 23 days ago