The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 91 128 110
Rank change year-on-year
+37 -18
Permanent jobs citing Incident Management 154 96 116
As % of all permanent IT jobs located in the West Midlands 2.66% 1.70% 2.16%
As % of the Processes & Methodologies category 3.04% 1.95% 2.60%
Number of salaries quoted 107 73 94
Median salary £37,500 £34,500 £52,500
Median salary % change year-on-year
+8.69% -34.28%
90% offered a salary of more than £25,000 £21,000 £30,600
10% offered a salary of more than £70,000 £61,750 £65,000
UK excluding London median salary £38,750 £40,000 £40,000
% change year-on-year
-3.12% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5061 4916 4468
As % of all permanent IT jobs located in the West Midlands 87.29% 87.06% 83.25%
Number of salaries quoted 3993 4024 3710
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £65,000 £67,500 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 31 August 2016.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 92 £45,000 +12.50% 4
Shropshire +10 27 £32,500 +30.00% 1
Solihull +11 5 £28,000 +31.76%
Coventry +2 5 £22,500 -67.85% 4
West Bromwich +5 4 £23,750 -
Dudley - 3 £25,000 -
Herefordshire -2 2 £29,000 +18.36%
Staffordshire -3 2 £30,000 +9.09% 1
Walsall - 2 £41,250 -
Warwickshire -16 1 £24,000 -17.24% 4
Smethwick - 1 £26,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 August 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 217 (69.11%) ITIL
2 100 (31.85%) Problem Management
3 74 (23.57%) Analytical Skills
4 73 (23.25%) Service Delivery
5 67 (21.34%) Remedy
6 66 (21.02%) SLA
7 56 (17.83%) assyst
8 55 (17.52%) Microsoft
9 44 (14.01%) Data Centre
10 43 (13.69%) Change Management
11 42 (13.38%) Windows
12 38 (12.10%) SQL
13 37 (11.78%) Service Management
14 36 (11.46%) MS Excel
15 35 (11.15%) ITIL Certification
16 34 (10.83%) People Management
17 31 (9.87%) Line Management
17 31 (9.87%) Mentoring
18 30 (9.55%) Finance
19 29 (9.24%) Active Directory
20 28 (8.92%) VMware
20 28 (8.92%) Root Cause Analysis
21 27 (8.60%) Service Desk Management
21 27 (8.60%) Matrix Organization
21 27 (8.60%) Java
22 26 (8.28%) Manufacturing
23 25 (7.96%) Business Continuity
23 25 (7.96%) Cisco
23 25 (7.96%) PRINCE
23 25 (7.96%) VMware Infrastructure

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (4.46%) Skype for Business
2 8 (2.55%) Apache
2 8 (2.55%) MS Exchange
2 8 (2.55%) Tomcat
3 5 (1.59%) Exchange Server 2013
3 5 (1.59%) WebSphere
4 4 (1.27%) JBoss
4 4 (1.27%) nginx
4 4 (1.27%) Oracle UPK
4 4 (1.27%) Oracle Workflow
4 4 (1.27%) WebLogic
5 3 (0.96%) Documentum
5 3 (0.96%) Exchange Server 2010
5 3 (0.96%) IBM Notes
5 3 (0.96%) OpenEdge
5 3 (0.96%) SharePoint
6 2 (0.64%) Exchange Server 2007
6 2 (0.64%) Oracle Coherence
7 1 (0.32%) SAS
Applications
1 36 (11.46%) MS Excel
2 20 (6.37%) MS Office
3 4 (1.27%) MS PowerPoint
4 2 (0.64%) MS Visio
5 1 (0.32%) MS Project
Business Applications
1 56 (17.83%) assyst
2 7 (2.23%) Remedy ITSM
3 4 (1.27%) Oracle Assets
3 4 (1.27%) Oracle EBS
3 4 (1.27%) Oracle EBS R12
3 4 (1.27%) Oracle Financials
3 4 (1.27%) Oracle Payables
3 4 (1.27%) Oracle Receivables
4 2 (0.64%) Payment Gateway
4 2 (0.64%) SAP EHS
5 1 (0.32%) Dynamics GP
Cloud Services
1 3 (0.96%) Microsoft Azure
2 2 (0.64%) Cloud Computing
2 2 (0.64%) Office 365
3 1 (0.32%) Google Apps
Communications & Networking
1 24 (7.64%) Firewall
2 11 (3.50%) WAN
3 10 (3.18%) Internet
3 10 (3.18%) IP Telephony
4 8 (2.55%) Cisco Nexus
4 8 (2.55%) DNS
4 8 (2.55%) Network Security
4 8 (2.55%) Wireless
5 7 (2.23%) EIGRP
5 7 (2.23%) OSPF
5 7 (2.23%) SMTP
6 6 (1.91%) TCP/IP
7 4 (1.27%) FTP
7 4 (1.27%) Kerberos
7 4 (1.27%) LAN
7 4 (1.27%) SSL
7 4 (1.27%) VoIP
7 4 (1.27%) VPN
8 3 (0.96%) DHCP
8 3 (0.96%) Remote Desktop
Database & Business Intelligence
1 9 (2.87%) SQL Server
2 5 (1.59%) Oracle Reports
3 4 (1.27%) MaxDB
3 4 (1.27%) MySQL
3 4 (1.27%) Oracle BI Publisher
3 4 (1.27%) SQLPlus
4 1 (0.32%) Big Data
4 1 (0.32%) Data Warehouse
4 1 (0.32%) SQL Server 2005
4 1 (0.32%) SQL Server 2008
4 1 (0.32%) SQL Server 2012
4 1 (0.32%) SQL Server Analysis Services
4 1 (0.32%) SQL Server Reporting Services
Development Applications
1 4 (1.27%) Toad
2 1 (0.32%) Hudson
2 1 (0.32%) Subversion
General
1 30 (9.55%) Finance
2 26 (8.28%) Manufacturing
3 18 (5.73%) Billing
4 12 (3.82%) Banking
5 10 (3.18%) German Language
5 10 (3.18%) Legal
5 10 (3.18%) Retail
6 5 (1.59%) Investment Banking
6 5 (1.59%) Military
6 5 (1.59%) Retail Banking
7 4 (1.27%) Telecoms
8 2 (0.64%) Multimedia
8 2 (0.64%) Publishing
9 1 (0.32%) Marketing
Job Titles
1 67 (21.34%) Senior Manager
2 51 (16.24%) Incident Manager
3 50 (15.92%) Analyst
3 50 (15.92%) Major Incident Manager
4 37 (11.78%) Senior Incident Manager
5 27 (8.60%) Support Analyst
6 25 (7.96%) Data Centre Manager
6 25 (7.96%) Data Centre Project Manager
6 25 (7.96%) Project Manager
6 25 (7.96%) Senior Project Manager
6 25 (7.96%) Senior Service Manager
7 20 (6.37%) Service Manager
8 19 (6.05%) Developer
9 17 (5.41%) Support Engineer
10 14 (4.46%) Software Developer
11 13 (4.14%) Applications Support
11 13 (4.14%) Network Analyst
12 12 (3.82%) Service Analyst
13 11 (3.50%) Team Leader
13 11 (3.50%) Technical Leader
Libraries, Frameworks & Software Standards
1 6 (1.91%) XML
2 4 (1.27%) Java EE
2 4 (1.27%) SAP Basis
3 3 (0.96%) .NET
3 3 (0.96%) HTML
4 2 (0.64%) CSS
5 1 (0.32%) .NET Framework
5 1 (0.32%) ADO.NET
5 1 (0.32%) Ajax
5 1 (0.32%) ASP.NET
5 1 (0.32%) Entity Framework
5 1 (0.32%) jQuery
5 1 (0.32%) LAMP
5 1 (0.32%) Middleware
Miscellaneous
1 74 (23.57%) Analytical Skills
2 44 (14.01%) Data Centre
3 23 (7.32%) Life Science
3 23 (7.32%) Management Information System
4 16 (5.10%) Statistics
5 11 (3.50%) Virtual Team
6 6 (1.91%) Blackberry
7 5 (1.59%) PKI
8 3 (0.96%) Enterprise Storage
8 3 (0.96%) Online Banking
9 2 (0.64%) IVR
9 2 (0.64%) Mathematics
9 2 (0.64%) Mobile Banking
9 2 (0.64%) Mobile Computing
9 2 (0.64%) Security Operations Centre
10 1 (0.32%) Driving Licence
10 1 (0.32%) Economics
10 1 (0.32%) Mobile App
10 1 (0.32%) Private Cloud
10 1 (0.32%) Thin Client
Operating Systems
1 42 (13.38%) Windows
2 23 (7.32%) Linux
3 14 (4.46%) Windows Server
4 9 (2.87%) Unix
5 6 (1.91%) Windows 7
6 4 (1.27%) Red Hat Enterprise Linux
6 4 (1.27%) Windows Server 2012
7 2 (0.64%) Apple iOS
7 2 (0.64%) Mac OS X
8 1 (0.32%) Android
8 1 (0.32%) BlackBerry OS
8 1 (0.32%) MVS
8 1 (0.32%) Windows 10
8 1 (0.32%) Windows Server 2008
8 1 (0.32%) Windows XP
Processes & Methodologies
1 217 (69.11%) ITIL
2 100 (31.85%) Problem Management
3 73 (23.25%) Service Delivery
4 43 (13.69%) Change Management
5 37 (11.78%) Service Management
6 34 (10.83%) People Management
7 31 (9.87%) Line Management
7 31 (9.87%) Mentoring
8 28 (8.92%) Root Cause Analysis
9 27 (8.60%) Matrix Organization
9 27 (8.60%) Service Desk Management
10 25 (7.96%) Business Continuity
10 25 (7.96%) PRINCE
11 24 (7.64%) ITSM
12 22 (7.01%) ITIL V3
13 21 (6.69%) Continuous Improvement
14 19 (6.05%) Stakeholder Engagement
15 18 (5.73%) Information Security
15 18 (5.73%) MVC
15 18 (5.73%) Performance Management
Programming Languages
1 38 (12.10%) SQL
2 27 (8.60%) Java
3 11 (3.50%) PHP
4 5 (1.59%) Apex Code
5 4 (1.27%) ABAP
5 4 (1.27%) Perl
5 4 (1.27%) PL/SQL
5 4 (1.27%) Shell Script
6 3 (0.96%) VB.NET
7 2 (0.64%) C#
7 2 (0.64%) PowerShell
8 1 (0.32%) Bash Shell
8 1 (0.32%) C++
8 1 (0.32%) JavaScript
8 1 (0.32%) Tcl
8 1 (0.32%) T-SQL
8 1 (0.32%) VBScript
Qualifications
1 35 (11.15%) ITIL Certification
2 11 (3.50%) Avaya Certification
3 7 (2.23%) CISSP
3 7 (2.23%) Degree
4 6 (1.91%) CCNA
4 6 (1.91%) Cisco Certification
4 6 (1.91%) Security Cleared
5 4 (1.27%) CISM
5 4 (1.27%) ISEB
6 3 (0.96%) CCNP
6 3 (0.96%) CISA
6 3 (0.96%) MCSE
6 3 (0.96%) Microsoft Certification
7 2 (0.64%) ITIL Foundation Certificate
7 2 (0.64%) MCP
8 1 (0.32%) A+ Certification
8 1 (0.32%) CRISC
8 1 (0.32%) DV Cleared
8 1 (0.32%) MCSA
Quality Assurance & Compliance
1 66 (21.02%) SLA
2 13 (4.14%) ISO/IEC 27001
3 3 (0.96%) PCI DSS
System Software
1 29 (9.24%) Active Directory
2 25 (7.96%) VMware Infrastructure
3 11 (3.50%) VMware Workstation
4 8 (2.55%) Virtual Servers
5 3 (0.96%) Microsoft Virtual Server
Systems Management
1 4 (1.27%) SCOM
2 3 (0.96%) NetBackup
2 3 (0.96%) SCCM
3 2 (0.64%) Cisco IPCC
3 2 (0.64%) WSUS
4 1 (0.32%) Backup Exec
4 1 (0.32%) Casper Suite
4 1 (0.32%) Microsoft Data Protection Manager
4 1 (0.32%) Norton AntiVirus
Vendors
1 67 (21.34%) Remedy
2 55 (17.52%) Microsoft
3 28 (8.92%) VMware
4 25 (7.96%) Cisco
5 22 (7.01%) Salesforce.com
6 16 (5.10%) NetApp
7 15 (4.78%) Oracle
8 14 (4.46%) EMC
9 13 (4.14%) Avaya
10 11 (3.50%) 3PAR
11 8 (2.55%) HP
11 8 (2.55%) SolarWinds
12 6 (1.91%) Dell
12 6 (1.91%) SAP
13 5 (1.59%) Apple
13 5 (1.59%) CheckPoint
13 5 (1.59%) Citrix
13 5 (1.59%) Progress
14 4 (1.27%) IBM
14 4 (1.27%) Pegasus
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITIVE SALARY & BENEFITS
Posted: 16 hours ago
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Computer People
Salary: £20000.00 per annum
Posted: 6 days ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Synectics Solutions Limited
Salary: Competitive Package + Shift Allowance
Posted: 9 days ago
Birmingham, West Midlands (County)
Via Resource
Salary: From £40,000 to £46,000 per annum
Posted: 6 days ago
Birmingham
Venturi
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 7 days ago
Birmingham
Venturi
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 9 days ago
Warwick
Wipro
Posted: 13 days ago
Warwick
Wipro
Posted: 13 days ago
Warwick
Wipro
Posted: 13 days ago
Warwick
Wipro
Posted: 13 days ago
Birmingham, West Midlands (County)
Met Police
Salary: £29,990 per annum plus £3,406 location allowance
Posted: 19 days ago
West Midlands
Robert Walters UK
Salary: £24000 - £28000 per annum
Posted: 27 days ago