The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 94 99 161
Rank change year-on-year
+5 +62
Permanent jobs citing Incident Management 163 132 62
As % of all permanent IT jobs located in the West Midlands 2.65% 2.29% 1.15%
As % of the Processes & Methodologies category 3.02% 2.66% 1.38%
Number of salaries quoted 100 113 52
Median salary £42,500 £40,000 £57,500
Median salary % change year-on-year
+6.25% -30.43%
90% offered a salary of more than £22,450 £21,700 £25,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London median salary £38,500 £40,000 £40,000
% change year-on-year
-3.75% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5398 4956 4509
As % of all permanent IT jobs located in the West Midlands 87.64% 85.88% 83.97%
Number of salaries quoted 4185 4080 3776
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £26,000 £27,500 £29,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 29 June 2016.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +24 108 £50,000 +5.26% 3
Coventry +15 11 £28,750 -32.35% 2
Staffordshire -4 8 £30,000 -25.00%
Shropshire -15 7 £32,500 +30.00% 1
Worcestershire - 7 £35,000 -
Walsall - 5 £40,000 -
Solihull +5 4 £20,000 -11.11% 1
West Bromwich -4 3 £22,500 -
Warwickshire -39 2 - - 2
Dudley - 1 £26,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 June 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 171 (60.64%) ITIL
2 86 (30.50%) Problem Management
3 67 (23.76%) Service Delivery
4 60 (21.28%) SLA
5 59 (20.92%) Analytical Skills
6 51 (18.09%) Remedy
7 50 (17.73%) Microsoft
8 43 (15.25%) Finance
9 41 (14.54%) SQL
9 41 (14.54%) Root Cause Analysis
10 40 (14.18%) assyst
11 39 (13.83%) Data Centre
12 35 (12.41%) Mentoring
13 33 (11.70%) Windows
14 31 (10.99%) MS Excel
15 29 (10.28%) People Management
16 28 (9.93%) VMware
17 27 (9.57%) Service Management
17 27 (9.57%) ITIL Certification
18 26 (9.22%) Firewall
18 26 (9.22%) ITIL V3
18 26 (9.22%) Matrix Organization
19 25 (8.87%) VMware Infrastructure
19 25 (8.87%) Information Security
19 25 (8.87%) Linux
20 24 (8.51%) Line Management
20 24 (8.51%) Service Desk Management
21 23 (8.16%) PRINCE
22 22 (7.80%) Active Directory
22 22 (7.80%) Change Management

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.32%) Oracle UPK
1 15 (5.32%) Oracle Workflow
1 15 (5.32%) Skype for Business
2 9 (3.19%) Apache
3 6 (2.13%) MS Exchange
3 6 (2.13%) nginx
3 6 (2.13%) Tomcat
4 4 (1.42%) IBM Notes
5 3 (1.06%) Exchange Server 2007
6 2 (0.71%) Exchange Server 2013
7 1 (0.35%) Documentum
7 1 (0.35%) Exchange Server 2003
7 1 (0.35%) Exchange Server 2010
7 1 (0.35%) IIS
7 1 (0.35%) MTS
7 1 (0.35%) SharePoint
Applications
1 31 (10.99%) MS Excel
2 13 (4.61%) MS Office
3 3 (1.06%) MS PowerPoint
4 1 (0.35%) MS Project
4 1 (0.35%) MS Visio
Business Applications
1 40 (14.18%) assyst
2 15 (5.32%) Oracle EBS
2 15 (5.32%) Oracle EBS R12
2 15 (5.32%) Oracle Financials
3 8 (2.84%) HFM
4 7 (2.48%) Oracle Assets
4 7 (2.48%) Oracle Payables
4 7 (2.48%) Oracle Receivables
4 7 (2.48%) Remedy ITSM
5 6 (2.13%) Oracle FAH
6 2 (0.71%) Payment Gateway
6 2 (0.71%) SAP EHS
7 1 (0.35%) Dynamics GP
7 1 (0.35%) SAP CRM
Cloud Services
1 5 (1.77%) Cloud Computing
2 4 (1.42%) IaaS
2 4 (1.42%) Microsoft Azure
2 4 (1.42%) SaaS
3 3 (1.06%) Amazon AWS
4 2 (0.71%) PaaS
5 1 (0.35%) Office 365
Communications & Networking
1 26 (9.22%) Firewall
2 12 (4.26%) Internet
3 10 (3.55%) Network Security
3 10 (3.55%) TCP/IP
4 8 (2.84%) SAN
5 7 (2.48%) DNS
5 7 (2.48%) LAN
5 7 (2.48%) SMTP
6 6 (2.13%) Cisco Nexus
6 6 (2.13%) FTP
6 6 (2.13%) SSL
7 5 (1.77%) IP Telephony
7 5 (1.77%) VPN
7 5 (1.77%) WAN
8 4 (1.42%) EIGRP
8 4 (1.42%) VoIP
8 4 (1.42%) Wireless
8 4 (1.42%) WLAN
9 3 (1.06%) Cisco ASA
9 3 (1.06%) Wi-Fi
Database & Business Intelligence
1 15 (5.32%) Oracle BI Publisher
1 15 (5.32%) Oracle Reports
1 15 (5.32%) SQLPlus
2 10 (3.55%) MySQL
3 6 (2.13%) Oracle BI EE
4 5 (1.77%) SQL Server
5 3 (1.06%) PostgreSQL
6 2 (0.71%) MaxDB
7 1 (0.35%) Big Data
7 1 (0.35%) Data Warehouse
7 1 (0.35%) SQL Server 2008
7 1 (0.35%) SQL Server Analysis Services
7 1 (0.35%) SQL Server Reporting Services
Development Applications
1 15 (5.32%) Toad
2 6 (2.13%) Oracle Forms
3 1 (0.35%) Hudson
3 1 (0.35%) Subversion
General
1 43 (15.25%) Finance
2 21 (7.45%) Manufacturing
3 10 (3.55%) German Language
4 9 (3.19%) Banking
5 6 (2.13%) Legal
5 6 (2.13%) Retail
6 5 (1.77%) Telecoms
7 4 (1.42%) Billing
8 3 (1.06%) Marketing
9 2 (0.71%) Investment Banking
9 2 (0.71%) Multimedia
9 2 (0.71%) Publishing
10 1 (0.35%) Corporate Banking
10 1 (0.35%) Retail Banking
Job Titles
1 52 (18.44%) Senior Manager
2 51 (18.09%) Analyst
3 36 (12.77%) Incident Manager
4 35 (12.41%) Major Incident Manager
5 24 (8.51%) Senior Incident Manager
5 24 (8.51%) Support Analyst
6 23 (8.16%) Data Centre Manager
6 23 (8.16%) Data Centre Project Manager
6 23 (8.16%) Project Manager
6 23 (8.16%) Senior Project Manager
6 23 (8.16%) Senior Service Manager
6 23 (8.16%) Service Manager
7 19 (6.74%) Support Engineer
8 17 (6.03%) Technical Leader
9 15 (5.32%) Avaya Engineer
9 15 (5.32%) Avaya Support Engineer
10 14 (4.96%) Oracle Analyst
11 13 (4.61%) Service Analyst
12 12 (4.26%) Service Desk Manager
13 11 (3.90%) Operations Engineer
Libraries, Frameworks & Software Standards
1 19 (6.74%) XML
2 4 (1.42%) LAMP
2 4 (1.42%) Middleware
3 3 (1.06%) LAPP Stack
4 2 (0.71%) CSS
4 2 (0.71%) HTML
4 2 (0.71%) SAP Basis
4 2 (0.71%) Visualforce
5 1 (0.35%) .NET
5 1 (0.35%) .NET Framework
5 1 (0.35%) ADO.NET
5 1 (0.35%) Ajax
5 1 (0.35%) ASP.NET
5 1 (0.35%) COM+
5 1 (0.35%) D-Bus
5 1 (0.35%) DCOM
5 1 (0.35%) Entity Framework
5 1 (0.35%) JMS
5 1 (0.35%) jQuery
5 1 (0.35%) TIBCO EMS
Miscellaneous
1 59 (20.92%) Analytical Skills
2 39 (13.83%) Data Centre
3 19 (6.74%) Life Science
3 19 (6.74%) Statistics
4 15 (5.32%) Management Information System
5 10 (3.55%) Virtual Team
6 5 (1.77%) Blackberry
7 3 (1.06%) Economics
7 3 (1.06%) Online Banking
7 3 (1.06%) PKI
7 3 (1.06%) Private Cloud
8 2 (0.71%) CMDB
8 2 (0.71%) Hybrid Cloud
8 2 (0.71%) IVR
8 2 (0.71%) Mobile Computing
9 1 (0.35%) Driving Licence
9 1 (0.35%) Enterprise Software
9 1 (0.35%) Mainframe
9 1 (0.35%) Mobile App
9 1 (0.35%) Thin Client
Operating Systems
1 33 (11.70%) Windows
2 25 (8.87%) Linux
3 14 (4.96%) Windows Server
4 8 (2.84%) Unix
5 4 (1.42%) Mac OS X
6 3 (1.06%) MVS
6 3 (1.06%) Windows 7
6 3 (1.06%) Windows Server 2008
7 2 (0.71%) Android
7 2 (0.71%) Apple iOS
7 2 (0.71%) Solaris
7 2 (0.71%) Windows XP
8 1 (0.35%) BlackBerry OS
8 1 (0.35%) Red Hat Enterprise Linux
8 1 (0.35%) Windows 10
8 1 (0.35%) Windows Mobile
8 1 (0.35%) Windows Server 2003
8 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 171 (60.64%) ITIL
2 86 (30.50%) Problem Management
3 67 (23.76%) Service Delivery
4 41 (14.54%) Root Cause Analysis
5 35 (12.41%) Mentoring
6 29 (10.28%) People Management
7 27 (9.57%) Service Management
8 26 (9.22%) ITIL V3
8 26 (9.22%) Matrix Organization
9 25 (8.87%) Information Security
10 24 (8.51%) Line Management
10 24 (8.51%) Service Desk Management
11 23 (8.16%) PRINCE
12 22 (7.80%) Business Continuity
12 22 (7.80%) Change Management
13 21 (7.45%) Stakeholder Management
14 17 (6.03%) ITSM
14 17 (6.03%) Release Management
14 17 (6.03%) Workflow
15 16 (5.67%) Performance Management
Programming Languages
1 41 (14.54%) SQL
2 16 (5.67%) PL/SQL
3 13 (4.61%) Java
4 5 (1.77%) PHP
4 5 (1.77%) PowerShell
5 4 (1.42%) Bash Shell
5 4 (1.42%) Perl
6 3 (1.06%) Python
7 2 (0.71%) ABAP
7 2 (0.71%) Apex Code
7 2 (0.71%) C++
7 2 (0.71%) T-SQL
8 1 (0.35%) C#
8 1 (0.35%) JavaScript
8 1 (0.35%) Korn
8 1 (0.35%) VB.NET
8 1 (0.35%) VBScript
Qualifications
1 27 (9.57%) ITIL Certification
2 18 (6.38%) Avaya Certification
3 9 (3.19%) Cisco Certification
4 6 (2.13%) CCNA
4 6 (2.13%) CISSP
4 6 (2.13%) Security Cleared
5 5 (1.77%) CCNP
6 4 (1.42%) Degree
6 4 (1.42%) ISEB
6 4 (1.42%) Microsoft Certification
7 3 (1.06%) A+ Certification
7 3 (1.06%) CISA
7 3 (1.06%) CISM
7 3 (1.06%) MCP
8 2 (0.71%) ITIL Foundation Certificate
8 2 (0.71%) MCSE
9 1 (0.35%) CCIE
9 1 (0.35%) CRISC
9 1 (0.35%) MCSA
9 1 (0.35%) MOS
Quality Assurance & Compliance
1 60 (21.28%) SLA
2 17 (6.03%) ISO/IEC 27001
3 2 (0.71%) PCI DSS
3 2 (0.71%) QA
4 1 (0.35%) Sarbanes-Oxley
System Software
1 25 (8.87%) VMware Infrastructure
2 22 (7.80%) Active Directory
3 14 (4.96%) VMware Workstation
4 5 (1.77%) Virtual Servers
5 4 (1.42%) Hyper-V
6 2 (0.71%) vSphere
6 2 (0.71%) XenApp
6 2 (0.71%) XenDesktop
Systems Management
1 4 (1.42%) Cacti
2 3 (1.06%) Nagios
2 3 (1.06%) NetBackup
2 3 (1.06%) ZABBIX
3 2 (0.71%) Cisco IPCC
3 2 (0.71%) SCCM
3 2 (0.71%) SCOM
3 2 (0.71%) WSUS
4 1 (0.35%) Backup Exec
4 1 (0.35%) Cisco Prime
4 1 (0.35%) Control-M
4 1 (0.35%) ITRS Geneos
4 1 (0.35%) Microsoft Data Protection Manager
4 1 (0.35%) Norton AntiVirus
Vendors
1 51 (18.09%) Remedy
2 50 (17.73%) Microsoft
3 28 (9.93%) VMware
4 21 (7.45%) Oracle
5 20 (7.09%) Avaya
6 19 (6.74%) Cisco
7 17 (6.03%) EMC
8 16 (5.67%) NetApp
9 14 (4.96%) 3PAR
10 9 (3.19%) Salesforce.com
11 8 (2.84%) Hyperion
12 6 (2.13%) SAP
13 5 (1.77%) CheckPoint
13 5 (1.77%) HP
13 5 (1.77%) Progress
14 4 (1.42%) Cadence
14 4 (1.42%) Citrix
14 4 (1.42%) IBM
14 4 (1.42%) Lotus
15 3 (1.06%) BMC
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefit
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: Yesterday
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 5 days ago
Birmingham
Mercator IT Solutions
Salary: £Market + Benefits
Posted: 5 days ago
Telford, Shropshire
Experis Ltd
Salary: £37088.00 - £52387.00 per annum + benefits&bonus
Posted: 6 days ago
West Midlands
Defence Infrastructure Organisation
Posted: 4 days ago
Solihull, West Midlands (County)
Convergence Group
Salary: From £18,000 to £22,000 per annum
Posted: 6 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 16 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 16 days ago