The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 84 131 150
Rank change year-on-year
+47 +19
Permanent jobs citing Incident Management 158 76 47
As % of all permanent IT jobs located in the West Midlands 2.87% 1.52% 0.98%
As % of the Processes & Methodologies category 3.47% 1.96% 1.30%
Number of salaries quoted 139 59 37
Average salary £40,000 £40,000 £44,827
Average salary % change year-on-year
- -10.76%
90% offered a salary of more than £26,675 £27,500 £29,870
10% offered a salary of more than £67,500 £57,500 £57,500
UK excluding London average salary £38,000 £37,500 £34,000
% change year-on-year
+1.33% +10.29%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4558 3878 3629
As % of all permanent IT jobs located in the West Midlands 82.68% 77.76% 75.79%
Number of salaries quoted 3994 3234 3163
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £27,850 £26,000 £28,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 17 December 2014.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +25 88 £55,000 +29.41% 5
Warwickshire +34 43 £33,000 +55.29% 1
Staffordshire +9 8 £40,000 - 1
Coventry -10 5 £35,000 +40.00% 1
Shropshire -12 5 £25,000 -26.47%
Solihull -5 3 £28,000 -20.00%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 December 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 195 (63.52%) ITIL
2 98 (31.92%) Problem Management
3 64 (20.85%) Finance
4 60 (19.54%) Change Management
5 58 (18.89%) Service Management
6 56 (18.24%) Service Delivery
7 54 (17.59%) UNIX
8 48 (15.64%) Windows
9 40 (13.03%) Release Management
10 37 (12.05%) Migration
11 36 (11.73%) Microsoft
12 35 (11.40%) Analytical Skills
12 35 (11.40%) People Management
13 33 (10.75%) Remedy
14 31 (10.10%) Linux
14 31 (10.10%) SLA
15 29 (9.45%) VMware
15 29 (9.45%) Banking
15 29 (9.45%) Time Management
16 28 (9.12%) Cisco
17 24 (7.82%) WAN
17 24 (7.82%) Project Management
17 24 (7.82%) Security Cleared
18 23 (7.49%) SQL
18 23 (7.49%) LAN
18 23 (7.49%) Sun
18 23 (7.49%) Firewall
19 22 (7.17%) Cisco Certification
19 22 (7.17%) Capacity Management
20 21 (6.84%) Mainframe

Incident Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 December 2014, IT jobs across the West Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 19 (6.19%) IBM Notes
1 19 (6.19%) Apache
1 19 (6.19%) Tomcat
2 10 (3.26%) SAS
2 10 (3.26%) MS Exchange
3 8 (2.61%) WebLogic
4 4 (1.30%) SharePoint
5 3 (0.98%) Exchange Server 2013
6 2 (0.65%) Oracle Coherence
6 2 (0.65%) Exchange Server 2010
6 2 (0.65%) JBoss
6 2 (0.65%) IIS
7 1 (0.33%) Blackberry Enterprise Server
7 1 (0.33%) Exchange Server 2003
7 1 (0.33%) CMS
7 1 (0.33%) SharePoint 2010
7 1 (0.33%) Lync
7 1 (0.33%) Exchange Server 2007
Applications
1 17 (5.54%) MS Excel
2 11 (3.58%) MS Office
3 2 (0.65%) MS Project
4 1 (0.33%) MS Visio
4 1 (0.33%) MS PowerPoint
Business Applications
1 11 (3.58%) Remedy ITSM
2 8 (2.61%) assyst
3 6 (1.95%) Oracle Retail
3 6 (1.95%) SAP HR
3 6 (1.95%) SAP Payroll
4 4 (1.30%) Dynamics NAV
4 4 (1.30%) Dynamics AX
5 2 (0.65%) SAP HCM
Cloud Services
1 4 (1.30%) Office 365
2 2 (0.65%) Google Apps
Communications & Networking
1 24 (7.82%) WAN
2 23 (7.49%) LAN
2 23 (7.49%) Firewall
3 16 (5.21%) Cisco ASA
4 14 (4.56%) Cisco Nexus
4 14 (4.56%) Cisco PIX
4 14 (4.56%) VPN
5 9 (2.93%) SAN
5 9 (2.93%) LDAP
6 8 (2.61%) Network Security
7 7 (2.28%) HTTP
7 7 (2.28%) SSL
8 6 (1.95%) FTP
8 6 (1.95%) Internet
9 4 (1.30%) VoIP
10 3 (0.98%) TCP/IP
11 2 (0.65%) Intranet
11 2 (0.65%) SNA
12 1 (0.33%) DNS
12 1 (0.33%) DHCP
Database & Business Intelligence
1 10 (3.26%) SQL Server
2 4 (1.30%) SQL Server 2008
2 4 (1.30%) MarkLogic
3 3 (0.98%) Data Warehouse
3 3 (0.98%) SQL Server Reporting Services
3 3 (0.98%) SQL Server Integration Services
4 2 (0.65%) SQL Server 2005
4 2 (0.65%) MS Access
4 2 (0.65%) Data Mining
5 1 (0.33%) SQL Server 2000
5 1 (0.33%) Oracle Database
5 1 (0.33%) SQL Server Analysis Services
Development Applications
1 6 (1.95%) Oracle Forms
General
1 64 (20.85%) Finance
2 29 (9.45%) Banking
3 14 (4.56%) Retail
4 10 (3.26%) Marketing
5 7 (2.28%) Telecoms
6 4 (1.30%) Investment Banking
7 3 (0.98%) Legal
8 2 (0.65%) Back Office
9 1 (0.33%) Local Government
9 1 (0.33%) Front Office
9 1 (0.33%) Aerospace
9 1 (0.33%) Financial Institution
Job Titles
1 70 (22.80%) Analyst
2 44 (14.33%) Incident Manager
3 28 (9.12%) Service Manager
4 21 (6.84%) Data Centre Manager
5 19 (6.19%) Major Incident Manager
5 19 (6.19%) Delivery Manager
5 19 (6.19%) Service Analyst
5 19 (6.19%) Services Delivery Manager
6 17 (5.54%) Network Engineer
6 17 (5.54%) Mainframe Operator
7 16 (5.21%) Data Manager
8 14 (4.56%) Project Manager
9 13 (4.23%) Security Analyst
9 13 (4.23%) Operations Analyst
9 13 (4.23%) Technical Manager
9 13 (4.23%) Architect
9 13 (4.23%) Security Operations Analyst
10 12 (3.91%) Data Centre Project Manager
10 12 (3.91%) Technical Project Manager
10 12 (3.91%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 19 (6.19%) ISPF
2 13 (4.23%) CSS
3 10 (3.26%) Middleware
4 8 (2.61%) Web Services
4 8 (2.61%) HTML
5 7 (2.28%) J2EE
5 7 (2.28%) XML
5 7 (2.28%) SOAP
6 4 (1.30%) D-Bus
6 4 (1.30%) JMS
7 2 (0.65%) .NET
8 1 (0.33%) ASP.NET
8 1 (0.33%) COM
8 1 (0.33%) ASP.NET MVC 2
8 1 (0.33%) .NET Framework
8 1 (0.33%) ASP.NET MVC
Miscellaneous
1 35 (11.40%) Analytical Skills
2 21 (6.84%) Mainframe
3 16 (5.21%) Life Science
4 14 (4.56%) SCADA
5 13 (4.23%) CMDB
6 10 (3.26%) Credit Risk
7 9 (2.93%) Open Source
8 8 (2.61%) Management Information System
9 6 (1.95%) Clustering
10 3 (0.98%) Enterprise Software
11 2 (0.65%) Computer Science
11 2 (0.65%) Enterprise Storage
11 2 (0.65%) Replication
11 2 (0.65%) Statistics
11 2 (0.65%) CESG
12 1 (0.33%) N-Tier
12 1 (0.33%) Thin Client
12 1 (0.33%) Freedom of Information
12 1 (0.33%) Fat Client
Operating Systems
1 54 (17.59%) UNIX
2 48 (15.64%) Windows
3 31 (10.10%) Linux
4 18 (5.86%) Solaris
5 9 (2.93%) AIX
5 9 (2.93%) Windows Server 2008
6 8 (2.61%) Windows 2000
7 7 (2.28%) Windows 7
8 6 (1.95%) Windows XP
8 6 (1.95%) Windows Server 2003
8 6 (1.95%) SUSE
9 3 (0.98%) Windows Server 2012
10 2 (0.65%) Windows 2000 Server
10 2 (0.65%) Windows Vista
10 2 (0.65%) MVS
11 1 (0.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 195 (63.52%) ITIL
2 98 (31.92%) Problem Management
3 60 (19.54%) Change Management
4 58 (18.89%) Service Management
5 56 (18.24%) Service Delivery
6 40 (13.03%) Release Management
7 37 (12.05%) Migration
8 35 (11.40%) People Management
9 29 (9.45%) Time Management
10 24 (7.82%) Project Management
11 22 (7.17%) Capacity Management
12 18 (5.86%) Change Control
13 16 (5.21%) SIEM
14 15 (4.89%) Continuous Improvement
15 14 (4.56%) Root Cause Analysis
15 14 (4.56%) Service Desk Management
15 14 (4.56%) Supplier Management
15 14 (4.56%) Knowledge Management
16 13 (4.23%) PRINCE
16 13 (4.23%) Data Migration
Programming Languages
1 23 (7.49%) SQL
2 20 (6.51%) Java
3 19 (6.19%) JCL
4 13 (4.23%) Perl
5 9 (2.93%) Korn
5 9 (2.93%) Shell Script
6 2 (0.65%) VBA
7 1 (0.33%) T-SQL
7 1 (0.33%) ABAP
7 1 (0.33%) C#
7 1 (0.33%) PowerShell
Qualifications
1 24 (7.82%) Security Cleared
2 22 (7.17%) Cisco Certification
3 21 (6.84%) SC Cleared
4 19 (6.19%) CCNA
4 19 (6.19%) Degree
5 17 (5.54%) CCNP
6 14 (4.56%) CEH
6 14 (4.56%) GIAC
7 12 (3.91%) ITIL Certification
7 12 (3.91%) CCDP
8 11 (3.58%) CCDA
9 10 (3.26%) Microsoft Certification
10 7 (2.28%) MCSE
11 6 (1.95%) MCP
12 3 (0.98%) VMware Certified Professional (VCP)
13 2 (0.65%) ISTQB
13 2 (0.65%) ITIL Foundation Certificate
13 2 (0.65%) PRINCE2 Certification
13 2 (0.65%) ISEB
14 1 (0.33%) IRCA
Quality Assurance & Compliance
1 31 (10.10%) SLA
2 11 (3.58%) QA
3 4 (1.30%) ISO/IEC 27001
4 1 (0.33%) ISO 9001
4 1 (0.33%) PCI DSS
System Software
1 18 (5.86%) Active Directory
2 16 (5.21%) VMware Infrastructure
3 8 (2.61%) Snort
4 3 (0.98%) VMware ESX
4 3 (0.98%) vSphere
5 1 (0.33%) Microsoft App-V
5 1 (0.33%) IAG
5 1 (0.33%) UAG
5 1 (0.33%) Forefront TMG
5 1 (0.33%) Hyper-V
5 1 (0.33%) XenApp
5 1 (0.33%) XenDesktop
Systems Management
1 10 (3.26%) ServiceCenter
1 10 (3.26%) OpenView
2 6 (1.95%) Oracle Enterprise Manager
2 6 (1.95%) CA SiteMinder
3 4 (1.30%) Tivoli Storage Manager
3 4 (1.30%) Nagios
4 3 (0.98%) Unicenter
5 1 (0.33%) Symantec Enterprise Vault
5 1 (0.33%) SCCM
5 1 (0.33%) WSUS
5 1 (0.33%) Cacti
Vendors
1 36 (11.73%) Microsoft
2 33 (10.75%) Remedy
3 29 (9.45%) VMware
4 28 (9.12%) Cisco
5 23 (7.49%) Sun
6 19 (6.19%) IBM
6 19 (6.19%) Lotus
6 19 (6.19%) Intel
7 17 (5.54%) Juniper
7 17 (5.54%) CheckPoint
7 17 (5.54%) F5
8 15 (4.89%) Oracle
9 14 (4.56%) HP
10 13 (4.23%) BMC
11 12 (3.91%) Nokia
11 12 (3.91%) Citrix
12 6 (1.95%) SAP
12 6 (1.95%) CA
12 6 (1.95%) NetApp
12 6 (1.95%) ATG
Birmingham, West Midlands (County)
Computer People
Salary: £50000.00 - £60000.00 per annum
Posted: 6 days ago
Stafford, Staffordshire
Reed Professional Services
Salary: £40000 per annum + pension and training
Posted: 6 days ago
Birmingham
Greywood Associates Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: 13 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £28500.00 per annum
Posted: 15 days ago
Birmingham
Greywood Associates Limited
Salary: £28000 - £35000 per annum + Benefits
Posted: 21 days ago
Coventry
DP Connect
Salary: Pension, healthcare, child care vouchers
Posted: 21 days ago