The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 101 140 96
Rank change year-on-year
+39 -44
Permanent jobs citing Incident Management 143 77 160
As % of all permanent IT jobs located in the West Midlands 2.46% 1.45% 2.89%
As % of the Processes & Methodologies category 2.80% 1.67% 3.44%
Number of salaries quoted 94 56 134
Median salary £35,000 £37,500 £50,500
Median salary % change year-on-year
-6.66% -25.74%
90% offered a salary of more than £24,300 £20,900 £30,600
10% offered a salary of more than £54,250 £65,000 £70,000
UK excluding London median salary £40,000 £40,000 £40,000
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5109 4624 4647
As % of all permanent IT jobs located in the West Midlands 87.89% 86.92% 83.99%
Number of salaries quoted 4017 3825 3901
Median salary £42,500 £42,500 £42,233
Median salary % change year-on-year
- +0.63%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £70,000 £63,299
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 27 September 2016.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 91 £45,000 +12.50% 4
Shropshire +1 21 £32,500 +22.64% 1
Coventry 0 10 £22,500 -67.85% 2
Solihull +14 4 £28,250 -8.87% 2
Dudley - 3 £25,000 -
Herefordshire -3 2 £29,000 +18.36%
Warwickshire -8 2 £22,500 -29.13% 2
Smethwick - 1 £26,000 -
West Bromwich - 1 £27,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 September 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 219 (69.97%) ITIL
2 97 (30.99%) Problem Management
3 75 (23.96%) Service Delivery
4 72 (23.00%) Analytical Skills
5 70 (22.36%) SLA
6 65 (20.77%) Remedy
7 61 (19.49%) Microsoft
8 56 (17.89%) assyst
9 50 (15.97%) Data Centre
10 48 (15.34%) Change Management
11 47 (15.02%) Windows
12 35 (11.18%) Active Directory
13 34 (10.86%) Cisco
13 34 (10.86%) ITIL Certification
14 33 (10.54%) MS Excel
15 32 (10.22%) Service Management
15 32 (10.22%) People Management
16 31 (9.90%) Java
16 31 (9.90%) SQL
17 30 (9.58%) VMware
18 29 (9.27%) Manufacturing
18 29 (9.27%) Business Continuity
18 29 (9.27%) Line Management
19 28 (8.95%) Mentoring
19 28 (8.95%) Matrix Organization
20 27 (8.63%) VMware Infrastructure
20 27 (8.63%) Root Cause Analysis
21 26 (8.31%) Linux
21 26 (8.31%) PRINCE
22 25 (7.99%) Service Desk Management

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (3.83%) Tomcat
2 11 (3.51%) Apache
3 10 (3.19%) Skype for Business
4 8 (2.56%) JBoss
4 8 (2.56%) MS Exchange
4 8 (2.56%) WebLogic
5 5 (1.60%) Exchange Server 2013
5 5 (1.60%) WebSphere
6 4 (1.28%) nginx
6 4 (1.28%) Oracle Coherence
7 3 (0.96%) Documentum
7 3 (0.96%) Exchange Server 2010
7 3 (0.96%) IBM Notes
7 3 (0.96%) OpenEdge
7 3 (0.96%) SharePoint
8 2 (0.64%) Exchange Server 2007
9 1 (0.32%) IIS
9 1 (0.32%) Oracle UPK
9 1 (0.32%) Oracle Workflow
9 1 (0.32%) SAS
Applications
1 33 (10.54%) MS Excel
2 24 (7.67%) MS Office
3 4 (1.28%) MS PowerPoint
4 2 (0.64%) MS Visio
5 1 (0.32%) MS Project
Business Applications
1 56 (17.89%) assyst
2 5 (1.60%) Remedy ITSM
3 2 (0.64%) Oracle Payables
3 2 (0.64%) Payment Gateway
3 2 (0.64%) SAP EHS
4 1 (0.32%) Dynamics GP
4 1 (0.32%) Oracle Assets
4 1 (0.32%) Oracle EBS
4 1 (0.32%) Oracle EBS R12
4 1 (0.32%) Oracle Financials
4 1 (0.32%) Oracle Receivables
4 1 (0.32%) SAP ERP
4 1 (0.32%) SAP MM
4 1 (0.32%) SAP SD
Cloud Services
1 3 (0.96%) Microsoft Azure
2 2 (0.64%) Cloud Computing
2 2 (0.64%) Office 365
3 1 (0.32%) Google Apps
Communications & Networking
1 24 (7.67%) Firewall
2 12 (3.83%) WAN
3 10 (3.19%) IP Telephony
4 9 (2.88%) DNS
5 8 (2.56%) Cisco Nexus
5 8 (2.56%) Internet
5 8 (2.56%) Network Security
5 8 (2.56%) Wireless
6 7 (2.24%) EIGRP
6 7 (2.24%) OSPF
6 7 (2.24%) SMTP
7 5 (1.60%) LAN
7 5 (1.60%) VPN
7 5 (1.60%) Wi-Fi
8 4 (1.28%) DHCP
8 4 (1.28%) FTP
8 4 (1.28%) Kerberos
8 4 (1.28%) SSL
8 4 (1.28%) TCP/IP
8 4 (1.28%) VoIP
Database & Business Intelligence
1 9 (2.88%) SQL Server
2 4 (1.28%) MaxDB
2 4 (1.28%) MySQL
3 2 (0.64%) Oracle Reports
4 1 (0.32%) Big Data
4 1 (0.32%) Oracle BI Publisher
4 1 (0.32%) SQL Server 2005
4 1 (0.32%) SQL Server 2008
4 1 (0.32%) SQL Server 2012
4 1 (0.32%) SQLPlus
Development Applications
1 1 (0.32%) Subversion
1 1 (0.32%) Toad
General
1 29 (9.27%) Manufacturing
2 21 (6.71%) Finance
3 18 (5.75%) Billing
4 12 (3.83%) Legal
5 10 (3.19%) Banking
5 10 (3.19%) Retail
6 9 (2.88%) German Language
7 6 (1.92%) Investment Banking
8 5 (1.60%) Military
8 5 (1.60%) Retail Banking
9 4 (1.28%) Telecoms
10 2 (0.64%) Multimedia
10 2 (0.64%) Publishing
11 1 (0.32%) Marketing
Job Titles
1 69 (22.04%) Senior Manager
2 52 (16.61%) Incident Manager
3 51 (16.29%) Major Incident Manager
4 46 (14.70%) Analyst
5 38 (12.14%) Senior Incident Manager
6 26 (8.31%) Data Centre Manager
6 26 (8.31%) Data Centre Project Manager
6 26 (8.31%) Project Manager
6 26 (8.31%) Senior Project Manager
6 26 (8.31%) Senior Service Manager
7 25 (7.99%) Support Analyst
8 20 (6.39%) Developer
9 17 (5.43%) Service Manager
10 15 (4.79%) Support Engineer
11 14 (4.47%) Applications Support
11 14 (4.47%) Software Developer
12 13 (4.15%) IT Analyst
13 12 (3.83%) IT Support
13 12 (3.83%) Network Analyst
14 11 (3.51%) Service Analyst
Libraries, Frameworks & Software Standards
1 8 (2.56%) Java EE
2 4 (1.28%) SAP Basis
3 3 (0.96%) XML
4 2 (0.64%) .NET
4 2 (0.64%) HTML
5 1 (0.32%) CSS
5 1 (0.32%) LAMP
5 1 (0.32%) Middleware
Miscellaneous
1 72 (23.00%) Analytical Skills
2 50 (15.97%) Data Centre
3 22 (7.03%) Life Science
4 21 (6.71%) Management Information System
5 11 (3.51%) Statistics
6 10 (3.19%) Virtual Team
7 6 (1.92%) Blackberry
8 5 (1.60%) PKI
9 4 (1.28%) iPhone
10 3 (0.96%) Enterprise Storage
11 2 (0.64%) IVR
11 2 (0.64%) Mathematics
11 2 (0.64%) Mobile Banking
11 2 (0.64%) Security Operations Centre
12 1 (0.32%) Driving Licence
12 1 (0.32%) Economics
12 1 (0.32%) Mobile App
12 1 (0.32%) Mobile Computing
12 1 (0.32%) Private Cloud
12 1 (0.32%) Thin Client
Operating Systems
1 47 (15.02%) Windows
2 26 (8.31%) Linux
3 15 (4.79%) Windows Server
4 13 (4.15%) Unix
5 12 (3.83%) Windows 7
6 4 (1.28%) Windows Server 2012
7 3 (0.96%) Red Hat Enterprise Linux
8 2 (0.64%) Apple iOS
8 2 (0.64%) Mac OS X
9 1 (0.32%) Android
9 1 (0.32%) BlackBerry OS
9 1 (0.32%) MVS
9 1 (0.32%) Windows 10
9 1 (0.32%) Windows Server 2008
9 1 (0.32%) Windows XP
Processes & Methodologies
1 219 (69.97%) ITIL
2 97 (30.99%) Problem Management
3 75 (23.96%) Service Delivery
4 48 (15.34%) Change Management
5 32 (10.22%) People Management
5 32 (10.22%) Service Management
6 29 (9.27%) Business Continuity
6 29 (9.27%) Line Management
7 28 (8.95%) Matrix Organization
7 28 (8.95%) Mentoring
8 27 (8.63%) Root Cause Analysis
9 26 (8.31%) PRINCE
10 25 (7.99%) Service Desk Management
11 24 (7.67%) Stakeholder Engagement
12 23 (7.35%) Trend Analysis
13 20 (6.39%) Continuous Improvement
13 20 (6.39%) ITSM
14 19 (6.07%) ITIL V3
15 18 (5.75%) Information Security
15 18 (5.75%) MVC
Programming Languages
1 31 (9.90%) Java
1 31 (9.90%) SQL
2 11 (3.51%) PHP
3 8 (2.56%) Perl
3 8 (2.56%) Shell Script
4 5 (1.60%) Apex Code
5 4 (1.28%) ABAP
6 2 (0.64%) PowerShell
6 2 (0.64%) VB.NET
7 1 (0.32%) Bash Shell
7 1 (0.32%) C#
7 1 (0.32%) C++
7 1 (0.32%) JavaScript
7 1 (0.32%) PL/SQL
7 1 (0.32%) Tcl
7 1 (0.32%) VBScript
Qualifications
1 34 (10.86%) ITIL Certification
2 9 (2.88%) Avaya Certification
2 9 (2.88%) Degree
3 7 (2.24%) CISSP
4 6 (1.92%) CCNA
4 6 (1.92%) Cisco Certification
4 6 (1.92%) Security Cleared
5 4 (1.28%) CISM
6 3 (0.96%) CCNP
6 3 (0.96%) CISA
6 3 (0.96%) ISEB
6 3 (0.96%) MCSE
6 3 (0.96%) Microsoft Certification
7 2 (0.64%) MCP
8 1 (0.32%) A+ Certification
8 1 (0.32%) Citrix Certification
8 1 (0.32%) CRISC
8 1 (0.32%) DV Cleared
8 1 (0.32%) ITIL Foundation Certificate
8 1 (0.32%) MCSA
Quality Assurance & Compliance
1 70 (22.36%) SLA
2 13 (4.15%) ISO/IEC 27001
3 3 (0.96%) PCI DSS
4 1 (0.32%) GxP
4 1 (0.32%) Sarbanes-Oxley
System Software
1 35 (11.18%) Active Directory
2 27 (8.63%) VMware Infrastructure
3 8 (2.56%) Virtual Servers
4 7 (2.24%) VMware Workstation
5 3 (0.96%) Microsoft Virtual Server
6 1 (0.32%) Microsoft App-V
6 1 (0.32%) NFS
6 1 (0.32%) XenApp
Systems Management
1 4 (1.28%) SCOM
2 3 (0.96%) NetBackup
2 3 (0.96%) SCCM
3 2 (0.64%) Cisco IPCC
3 2 (0.64%) WSUS
4 1 (0.32%) Backup Exec
4 1 (0.32%) Casper Suite
4 1 (0.32%) EdgeSight
4 1 (0.32%) Microsoft Data Protection Manager
4 1 (0.32%) Norton AntiVirus
Vendors
1 65 (20.77%) Remedy
2 61 (19.49%) Microsoft
3 34 (10.86%) Cisco
4 30 (9.58%) VMware
5 23 (7.35%) Salesforce.com
6 15 (4.79%) Oracle
7 14 (4.47%) HP
8 13 (4.15%) Citrix
9 11 (3.51%) Avaya
9 11 (3.51%) NetApp
10 10 (3.19%) EMC
11 9 (2.88%) Dell
12 8 (2.56%) SAP
12 8 (2.56%) SolarWinds
13 7 (2.24%) 3PAR
14 6 (1.92%) Apple
14 6 (1.92%) Sybase
15 5 (1.60%) CheckPoint
15 5 (1.60%) Progress
16 4 (1.28%) Pegasus
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £55000.00 per annum
Posted: 17 hours ago
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £18,000 - £22,000 per annum
Posted: 15 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £70,000
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: Plus Benefits
Posted: 6 days ago
Solihull
360 Resourcing
Salary: £25,000 - £30,000 per annum
Posted: 21 days ago
Coventry
Hays Specialist Recruitment Ltd
Posted: 7 days ago
Coventry
Hays Specialist Recruitment Ltd
Posted: 7 days ago