The table below looks at the statistics for Incident Management skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 135 152 88
Rank change year-on-year
+17 -64
Permanent jobs citing Incident Management 104 61 178
As % of all permanent IT jobs located in the West Midlands 1.90% 1.19% 3.10%
As % of the Processes & Methodologies category 2.14% 1.39% 3.61%
Number of salaries quoted 63 48 154
Median salary £42,000 £42,500 £41,000
Median salary % change year-on-year
-1.17% +3.65%
90% offered a salary of more than £21,000 £22,000 £27,050
10% offered a salary of more than £55,000 £60,000 £70,000
UK excluding London median salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4865 4389 4924
As % of all permanent IT jobs located in the West Midlands 88.76% 85.64% 85.66%
Number of salaries quoted 3771 3683 4333
Median salary £42,500 £42,500 £41,000
Median salary % change year-on-year
- +3.65%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the West Midlands

Incident Management
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the West Midlands region.

Incident Management Salary Trend in the West Midlands

Incident Management
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Incident Management across the West Midlands region over the 3 months to 3 December 2016.

Incident Management Salary Histogram in the West Midlands

Incident Management
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the West Midlands region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +29 72 £45,000 -7.69% 4
Shropshire -3 7 £45,000 +28.57%
Coventry +5 4 £21,000 -60.00% 2
West Bromwich +4 4 £32,500 -27.77%
Solihull -7 4 £23,500 -27.13%
Smethwick 0 3 £17,500 -63.15%
Dudley 0 1 £29,000 +14.85%
Warwickshire -1 1 £21,000 -63.47%
Sutton Coldfield - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 December 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Incident Management.

1 174 (66.41%) ITIL
2 88 (33.59%) Problem Management
3 70 (26.72%) Microsoft
4 68 (25.95%) Service Delivery
5 65 (24.81%) Change Management
6 62 (23.66%) SLA
7 59 (22.52%) Windows
8 54 (20.61%) Data Centre
9 50 (19.08%) Analytical Skills
10 43 (16.41%) Remedy
11 41 (15.65%) Service Management
12 40 (15.27%) assyst
13 36 (13.74%) VMware
13 36 (13.74%) SQL
13 36 (13.74%) Active Directory
14 35 (13.36%) MS Excel
15 34 (12.98%) VMware Infrastructure
16 33 (12.60%) ITIL Certification
17 32 (12.21%) Cisco
18 31 (11.83%) Java
19 27 (10.31%) MS Office
20 25 (9.54%) Linux
20 25 (9.54%) Management Information System
21 24 (9.16%) Root Cause Analysis
21 24 (9.16%) ITIL V3
22 23 (8.78%) Continuous Improvement
23 22 (8.40%) Citrix
24 21 (8.02%) Configuration Management
24 21 (8.02%) Finance
24 21 (8.02%) Business Continuity

Incident Management
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.82%) JBoss
1 10 (3.82%) Tomcat
1 10 (3.82%) WebLogic
2 9 (3.44%) Apache
2 9 (3.44%) Skype for Business
3 6 (2.29%) MS Exchange
4 5 (1.91%) Exchange Server 2013
4 5 (1.91%) WebSphere
5 4 (1.53%) IIS
5 4 (1.53%) Oracle Coherence
6 3 (1.15%) Documentum
6 3 (1.15%) Exchange Server 2010
6 3 (1.15%) IBM Notes
6 3 (1.15%) OpenEdge
6 3 (1.15%) SharePoint
7 1 (0.38%) SAS
Applications
1 35 (13.36%) MS Excel
2 27 (10.31%) MS Office
3 2 (0.76%) MS PowerPoint
4 1 (0.38%) MS Visio
Business Applications
1 40 (15.27%) assyst
2 7 (2.67%) Sentinel
3 6 (2.29%) Cognos Business Intelligence
4 3 (1.15%) Remedy ITSM
5 2 (0.76%) SAP MM
6 1 (0.38%) Oracle Payables
6 1 (0.38%) SAP ERP
6 1 (0.38%) SAP SD
Cloud Services
1 3 (1.15%) Microsoft Azure
2 2 (0.76%) Office 365
3 1 (0.38%) Amazon AWS
3 1 (0.38%) G Suite
3 1 (0.38%) IaaS
Communications & Networking
1 16 (6.11%) WAN
2 11 (4.20%) Firewall
2 11 (4.20%) LAN
3 10 (3.82%) Wireless
4 8 (3.05%) Cisco Nexus
4 8 (3.05%) IP Telephony
4 8 (3.05%) Wi-Fi
5 7 (2.67%) DHCP
5 7 (2.67%) DNS
5 7 (2.67%) EIGRP
5 7 (2.67%) OSPF
6 5 (1.91%) Intranet
7 4 (1.53%) Internet
8 3 (1.15%) Kerberos
8 3 (1.15%) Skype
8 3 (1.15%) SMTP
8 3 (1.15%) VPN
9 2 (0.76%) Cisco ASA
9 2 (0.76%) Network Security
9 2 (0.76%) Remote Desktop
Database & Business Intelligence
1 18 (6.87%) SQL Server
2 7 (2.67%) SQL Server 2005
2 7 (2.67%) SQL Server 2008
2 7 (2.67%) SQL Server 2012
3 6 (2.29%) Data Warehouse
3 6 (2.29%) SQL Server 2014
3 6 (2.29%) SQL Server 2016
4 3 (1.15%) MaxDB
5 2 (0.76%) DB2
6 1 (0.38%) Oracle Reports
General
1 21 (8.02%) Finance
2 18 (6.87%) Billing
3 17 (6.49%) Manufacturing
4 11 (4.20%) Retail
5 9 (3.44%) Banking
6 8 (3.05%) Legal
7 6 (2.29%) Investment Banking
7 6 (2.29%) Military
8 5 (1.91%) Retail Banking
9 2 (0.76%) German Language
10 1 (0.38%) Pharmaceutical
10 1 (0.38%) Telecoms
Job Titles
1 48 (18.32%) Analyst
2 35 (13.36%) Senior Manager
3 30 (11.45%) Incident Manager
4 29 (11.07%) Major Incident Manager
5 26 (9.92%) Developer
6 22 (8.40%) Senior Incident Manager
6 22 (8.40%) Support Analyst
7 19 (7.25%) Service Analyst
8 17 (6.49%) Service Desk Analyst
9 14 (5.34%) Software Developer
10 13 (4.96%) Data Centre Manager
10 13 (4.96%) Data Centre Project Manager
10 13 (4.96%) Project Manager
10 13 (4.96%) Senior Project Manager
10 13 (4.96%) Senior Service Manager
10 13 (4.96%) Service Manager
11 12 (4.58%) Applications Support
12 11 (4.20%) IT Analyst
12 11 (4.20%) IT Support
12 11 (4.20%) Network Analyst
Libraries, Frameworks & Software Standards
1 10 (3.82%) Java EE
2 6 (2.29%) COM
3 3 (1.15%) SAP Basis
4 2 (0.76%) .NET
4 2 (0.76%) HTML
5 1 (0.38%) CSS
Miscellaneous
1 54 (20.61%) Data Centre
2 50 (19.08%) Analytical Skills
3 25 (9.54%) Management Information System
4 8 (3.05%) Life Science
4 8 (3.05%) Virtual Team
5 7 (2.67%) CESG
5 7 (2.67%) Cryptography
5 7 (2.67%) Freedom of Information
5 7 (2.67%) iPhone
5 7 (2.67%) Video Conferencing
6 6 (2.29%) Statistics
7 3 (1.15%) Blackberry
7 3 (1.15%) Enterprise Storage
7 3 (1.15%) PKI
8 2 (0.76%) Mathematics
8 2 (0.76%) Mobile Banking
8 2 (0.76%) Security Operations Centre
9 1 (0.38%) Data Protection Act
9 1 (0.38%) FMCG
9 1 (0.38%) Mobile Computing
Operating Systems
1 59 (22.52%) Windows
2 25 (9.54%) Linux
3 19 (7.25%) Unix
4 17 (6.49%) Windows Server
5 14 (5.34%) Windows 7
6 9 (3.44%) Windows Server 2012
7 7 (2.67%) Windows Server 2008
8 3 (1.15%) Red Hat Enterprise Linux
9 1 (0.38%) Apple iOS
9 1 (0.38%) Windows 8
9 1 (0.38%) Windows Server 2003
Processes & Methodologies
1 174 (66.41%) ITIL
2 88 (33.59%) Problem Management
3 68 (25.95%) Service Delivery
4 65 (24.81%) Change Management
5 41 (15.65%) Service Management
6 24 (9.16%) ITIL V3
6 24 (9.16%) Root Cause Analysis
7 23 (8.78%) Continuous Improvement
8 21 (8.02%) Business Continuity
8 21 (8.02%) Configuration Management
9 20 (7.63%) ITSM
9 20 (7.63%) Stakeholder Engagement
10 19 (7.25%) Line Management
10 19 (7.25%) People Management
11 18 (6.87%) Business Intelligence
11 18 (6.87%) MVC
11 18 (6.87%) Trend Analysis
12 15 (5.73%) Information Security
13 14 (5.34%) Service Desk Management
14 13 (4.96%) Performance Tuning
Programming Languages
1 36 (13.74%) SQL
2 31 (11.83%) Java
3 11 (4.20%) PHP
4 10 (3.82%) Perl
4 10 (3.82%) Shell Script
5 5 (1.91%) Apex Code
6 3 (1.15%) ABAP
7 2 (0.76%) VB.NET
8 1 (0.38%) Bash Shell
8 1 (0.38%) C#
8 1 (0.38%) C++
8 1 (0.38%) JavaScript
8 1 (0.38%) PowerShell
8 1 (0.38%) R
8 1 (0.38%) Tcl
8 1 (0.38%) VBScript
Qualifications
1 33 (12.60%) ITIL Certification
2 16 (6.11%) Security Cleared
3 15 (5.73%) Degree
4 12 (4.58%) CISSP
4 12 (4.58%) SC Cleared
5 8 (3.05%) CISM
6 7 (2.67%) CISA
7 5 (1.91%) CCNA
7 5 (1.91%) CCNP
7 5 (1.91%) Cisco Certification
8 4 (1.53%) Citrix Certification
8 4 (1.53%) MCSE
8 4 (1.53%) Microsoft Certification
9 2 (0.76%) Avaya Certification
9 2 (0.76%) MCP
10 1 (0.38%) DBS Check
10 1 (0.38%) DV Cleared
10 1 (0.38%) ITIL Foundation Certificate
10 1 (0.38%) MCSA
Quality Assurance & Compliance
1 62 (23.66%) SLA
2 11 (4.20%) ISO/IEC 27001
2 11 (4.20%) PCI DSS
3 7 (2.67%) QA
4 1 (0.38%) GxP
4 1 (0.38%) Sarbanes-Oxley
System Software
1 36 (13.74%) Active Directory
2 34 (12.98%) VMware Infrastructure
3 6 (2.29%) Virtual Servers
3 6 (2.29%) VMware Workstation
4 4 (1.53%) Microsoft App-V
4 4 (1.53%) NFS
4 4 (1.53%) XenApp
5 3 (1.15%) Microsoft Virtual Server
6 1 (0.38%) Virtual Machines
6 1 (0.38%) vSphere
Systems Management
1 4 (1.53%) EdgeSight
2 2 (0.76%) SCCM
2 2 (0.76%) SCOM
3 1 (0.38%) Casper Suite
3 1 (0.38%) WSUS
Vendors
1 70 (26.72%) Microsoft
2 43 (16.41%) Remedy
3 36 (13.74%) VMware
4 32 (12.21%) Cisco
5 22 (8.40%) Citrix
6 20 (7.63%) Salesforce.com
7 14 (5.34%) HP
8 13 (4.96%) Oracle
9 12 (4.58%) Dell
10 10 (3.82%) NetApp
11 9 (3.44%) EMC
11 9 (3.44%) SolarWinds
12 8 (3.05%) ServiceNow
13 6 (2.29%) 3PAR
13 6 (2.29%) Apple
13 6 (2.29%) Cognos
13 6 (2.29%) SAP
13 6 (2.29%) Sybase
14 3 (1.15%) Lotus
14 3 (1.15%) Pegasus
Oldbury, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £18,000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £40000 - £45000 per annum + Car Allowance & Company Benefits
Posted: 2 days ago
West Midlands
Rullion IT Plus
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Highly negotiable basic + car + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Highly negotiable basic + car + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Highly negotiable basic + car + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
First Utility
Salary: From £22,000 to £28,000 per annum + Benefits
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £26218.00 - £30446.00 per annum
Posted: 24 days ago
Birmingham, West Midlands (County)
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Plus Benefits and Bonus
Posted: 5 days ago