The table below looks at the statistics for the Support Manager role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Manager
Rank 171 153 124
Rank change year-on-year
-18 -29
Permanent jobs requiring a Support Manager 11 27 36
As % of all permanent IT jobs located in the East Midlands 0.29% 0.73% 1.13%
As % of the Job Titles category 0.30% 0.76% 1.19%
Number of salaries quoted 11 26 35
Average salary £51,250 £47,500 £42,500
Average salary % change year-on-year
+7.89% +11.76%
90% offered a salary of more than £35,750 £32,500 £37,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £48,000 £45,000 £42,500
% change year-on-year
+6.66% +5.88%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3674 3559 3035
As % of all permanent IT jobs located in the East Midlands 96.38% 96.48% 95.38%
Number of salaries quoted 3007 2937 2549
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,454
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Manager
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the East Midlands

Support Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the East Midlands region.

Support Manager Salary Trend in the East Midlands

Support Manager
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the East Midlands region over the 3 months to 28 August 2015.

Support Manager Salary Histogram in the East Midlands

Support Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the East Midlands region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +9 5 £65,000 +98.47% 1
Nottinghamshire -23 3 £42,500 -15.00% 1
Lincolnshire - 3 £42,500 - 3
Derbyshire -15 1 £42,500 +18.05%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 August 2015, IT jobs across the East Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 15 (57.69%) Change Management
1 15 (57.69%) ITIL
2 12 (46.15%) Finance
3 11 (42.31%) Incident Management
3 11 (42.31%) Problem Management
4 10 (38.46%) Demand Management
4 10 (38.46%) Capacity Management
4 10 (38.46%) Service Management
5 8 (30.77%) Puppet
5 8 (30.77%) Opscode Chef
6 7 (26.92%) Banking
7 5 (19.23%) SQL
7 5 (19.23%) Windows
8 4 (15.38%) SLA
9 3 (11.54%) UNIX
9 3 (11.54%) LAN
9 3 (11.54%) WAN
9 3 (11.54%) Linux
9 3 (11.54%) SQL Server
9 3 (11.54%) Quality Management
9 3 (11.54%) HP
9 3 (11.54%) Line Management
9 3 (11.54%) Mentoring
9 3 (11.54%) Coaching
9 3 (11.54%) Data Centre
9 3 (11.54%) Fault Management
9 3 (11.54%) Performance Management
10 2 (7.69%) Exchange Server 2010
10 2 (7.69%) Windows Server 2008
10 2 (7.69%) SQL Server 2008

Support Manager
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the East Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) MS Exchange
1 2 (7.69%) Exchange Server 2010
Communications & Networking
1 3 (11.54%) LAN
1 3 (11.54%) WAN
2 2 (7.69%) Firewall
2 2 (7.69%) Wireless
3 1 (3.85%) Network Security
3 1 (3.85%) Asterisk PBX
3 1 (3.85%) Internet
3 1 (3.85%) MPLS
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.69%) SQL Server 2008
2 2 (7.69%) SQL Server 2012
3 1 (3.85%) Relational Database
Development Applications
1 1 (3.85%) JIRA
General
1 12 (46.15%) Finance
2 7 (26.92%) Banking
3 2 (7.69%) Retail
4 1 (3.85%) Back Office
Miscellaneous
1 3 (11.54%) Data Centre
2 1 (3.85%) NHS
2 1 (3.85%) Mainframe
2 1 (3.85%) E-Learning
2 1 (3.85%) CCTV
2 1 (3.85%) IBM Mainframe
2 1 (3.85%) Mobile App
Operating Systems
1 5 (19.23%) Windows
2 3 (11.54%) Linux
2 3 (11.54%) UNIX
3 2 (7.69%) Windows Server 2008
3 2 (7.69%) Windows Server 2012
Processes & Methodologies
1 15 (57.69%) ITIL
1 15 (57.69%) Change Management
2 11 (42.31%) Incident Management
2 11 (42.31%) Problem Management
3 10 (38.46%) Demand Management
3 10 (38.46%) Capacity Management
3 10 (38.46%) Service Management
4 3 (11.54%) Quality Management
4 3 (11.54%) Fault Management
4 3 (11.54%) Performance Management
4 3 (11.54%) Line Management
4 3 (11.54%) Mentoring
4 3 (11.54%) Coaching
5 2 (7.69%) Release Management
5 2 (7.69%) Project Management
5 2 (7.69%) Stakeholder Management
5 2 (7.69%) Service Delivery
6 1 (3.85%) E-Commerce
6 1 (3.85%) Disaster Recovery
6 1 (3.85%) Risk Management
Programming Languages
1 5 (19.23%) SQL
2 1 (3.85%) VBA
2 1 (3.85%) Java
Qualifications
1 1 (3.85%) MCSE
1 1 (3.85%) CCNA
1 1 (3.85%) Cisco Certification
1 1 (3.85%) Microsoft Certification
1 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 1 (3.85%) ISO/IEC 27001
System Software
1 2 (7.69%) Active Directory
1 2 (7.69%) Hyper-V
2 1 (3.85%) VMware Server
2 1 (3.85%) VMware Infrastructure
Systems Management
1 8 (30.77%) Puppet
1 8 (30.77%) Opscode Chef
2 1 (3.85%) Legato
2 1 (3.85%) Tivoli
2 1 (3.85%) Tivoli Storage Manager
2 1 (3.85%) NetBackup
2 1 (3.85%) Backup Exec
Vendors
1 3 (11.54%) HP
2 2 (7.69%) Cisco
3 1 (3.85%) IBM
3 1 (3.85%) Microsoft
3 1 (3.85%) VMware
3 1 (3.85%) Oracle
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