The first table below looks at the demand for Incident Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 117 137 147
Rank change year-on-year
+20 +10
Permanent jobs citing Incident Management 48 29 25
As % of all permanent IT jobs located in the East Midlands 1.569% 0.851% 0.690%
As % of the Processes & Methodologies category 2.026% 1.174% 0.917%
Number of salaries quoted 32 27 17
Average salary £36,748 £35,000 £35,000
Average salary % change year-on-year
+4.99% -
90% offered a salary of more than £24,050 £16,000 £24,000
10% offered a salary of more than £49,250 £47,500 £43,500
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2369 2471 2727
As % of all permanent IT jobs located in the East Midlands 77.44% 72.48% 75.29%
Number of salaries quoted 1992 2162 2304
Average salary £38,000 £38,000 £37,500
Average salary % change year-on-year
- +1.33%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £52,500 £59,500 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
England

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the East Midlands region.

East Midlands Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the East Midlands region over the 3 months to 17 May 2013.

East Midlands Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the East Midlands region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Nottinghamshire +2 21 £36,996 +5.70%
Leicestershire -2 15 £35,425 +18.08%
Derbyshire +10 6 £50,000 +212.50%
Lincolnshire - 6 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the East Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 39 (55.71%) ITIL
2 21 (30.00%) Microsoft
3 19 (27.14%) UNIX
4 18 (25.71%) SLA
5 17 (24.29%) Service Management
6 16 (22.86%) Retail
6 16 (22.86%) Windows
7 15 (21.43%) SQL
7 15 (21.43%) Problem Management
8 13 (18.57%) Risk Management
8 13 (18.57%) Client/Server
8 13 (18.57%) Active Directory
9 12 (17.14%) Shell Script
9 12 (17.14%) PL/SQL
9 12 (17.14%) XML
9 12 (17.14%) OpenUP
10 11 (15.71%) Linux
11 9 (12.86%) MS Excel
11 9 (12.86%) Web Services
11 9 (12.86%) .NET
11 9 (12.86%) C#
11 9 (12.86%) DHTML
12 8 (11.43%) Finance
12 8 (11.43%) Change Management
12 8 (11.43%) VBScript
12 8 (11.43%) LAN
12 8 (11.43%) WAN
12 8 (11.43%) Microsoft Certification
13 7 (10.00%) Disaster Recovery
14 6 (8.571%) Service Delivery

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the East Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 12 (17.14%) XML
2 9 (12.86%) DHTML
2 9 (12.86%) .NET
2 9 (12.86%) Web Services
3 2 (2.857%) HTML
3 2 (2.857%) SAP Basis
3 2 (2.857%) ISPF
Application Platforms
1 6 (8.571%) IIS
2 5 (7.143%) MS Exchange
3 4 (5.714%) Exchange Server 2007
4 2 (2.857%) Commerce Server
4 2 (2.857%) Commerce Server 2007
4 2 (2.857%) SharePoint
Applications
1 9 (12.86%) MS Excel
2 6 (8.571%) MS Office
Business Applications
1 2 (2.857%) SAP Retail
1 2 (2.857%) Retail-J
Communications & Networking
1 8 (11.43%) LAN
1 8 (11.43%) WAN
2 6 (8.571%) TCP/IP
3 4 (5.714%) Firewall
3 4 (5.714%) Wireless
4 3 (4.286%) Internet
5 2 (2.857%) NetScaler
5 2 (2.857%) SAN
Database & Business Intelligence
1 6 (8.571%) SQL Server
1 6 (8.571%) SQL Server 2005
1 6 (8.571%) SQL Server 2008
2 4 (5.714%) SQL Server 2000
Development Applications
1 2 (2.857%) ChangeMan
General
1 16 (22.86%) Retail
2 8 (11.43%) Finance
Job Titles
1 30 (42.86%) Analyst
2 15 (21.43%) Incident Manager
3 12 (17.14%) Technical Analyst
4 11 (15.71%) Service Manager
4 11 (15.71%) Service Analyst
5 9 (12.86%) Service Desk Analyst
5 9 (12.86%) Service Desk Manager
6 7 (10.00%) Operations Manager
7 5 (7.143%) Service Operations Manager
8 4 (5.714%) 3rd Line Support
8 4 (5.714%) Senior Systems Engineer
8 4 (5.714%) Systems Engineer
9 3 (4.286%) Senior Manager
9 3 (4.286%) Major Incident Manager
9 3 (4.286%) Senior Incident Manager
10 2 (2.857%) IT Services Manager
10 2 (2.857%) Automation Engineer
10 2 (2.857%) Consultant
10 2 (2.857%) Systems Administrator
10 2 (2.857%) Administrator
Miscellaneous
1 13 (18.57%) Client/Server
2 6 (8.571%) Mainframe
2 6 (8.571%) IBM Mainframe
3 5 (7.143%) E-Learning
4 2 (2.857%) Digital Media
4 2 (2.857%) Management Information System
4 2 (2.857%) Clustering
5 1 (1.429%) Credit Risk
Operating Systems
1 19 (27.14%) UNIX
2 16 (22.86%) Windows
3 11 (15.71%) Linux
4 6 (8.571%) Windows Server 2003
4 6 (8.571%) Windows Server 2008
5 4 (5.714%) Windows Server 2012
5 4 (5.714%) Windows XP
Processes & Methodologies
1 39 (55.71%) ITIL
2 17 (24.29%) Service Management
3 15 (21.43%) Problem Management
4 13 (18.57%) Risk Management
5 12 (17.14%) OpenUP
6 8 (11.43%) Change Management
7 7 (10.00%) Disaster Recovery
8 6 (8.571%) Service Delivery
9 4 (5.714%) Stakeholder Management
9 4 (5.714%) Fault Management
10 3 (4.286%) Time Management
10 3 (4.286%) Change Control
10 3 (4.286%) Knowledge Management
11 2 (2.857%) ITSM
11 2 (2.857%) Process Management
11 2 (2.857%) E-Commerce
11 2 (2.857%) Analytics
11 2 (2.857%) Release Management
11 2 (2.857%) Resource Management
11 2 (2.857%) Performance Management
Programming Languages
1 15 (21.43%) SQL
2 12 (17.14%) PL/SQL
2 12 (17.14%) Shell Script
3 9 (12.86%) C#
4 8 (11.43%) VBScript
5 6 (8.571%) PowerShell
6 4 (5.714%) JavaScript
7 2 (2.857%) Java
7 2 (2.857%) VB
7 2 (2.857%) REXX
7 2 (2.857%) JCL
Qualifications
1 8 (11.43%) Microsoft Certification
2 6 (8.571%) ITIL Certification
2 6 (8.571%) Degree
3 4 (5.714%) SC Cleared
3 4 (5.714%) Security Cleared
4 3 (4.286%) Cisco Certification
4 3 (4.286%) CCNP
4 3 (4.286%) CCNA
5 2 (2.857%) MCP
5 2 (2.857%) MCSE
5 2 (2.857%) MCSA
5 2 (2.857%) MCTS
5 2 (2.857%) MCITP
5 2 (2.857%) MCPD
6 1 (1.429%) CISSP
6 1 (1.429%) CCSPA
6 1 (1.429%) CCSA
6 1 (1.429%) CCSE
Quality Assurance & Compliance
1 18 (25.71%) SLA
2 1 (1.429%) ISO/IEC 27001
2 1 (1.429%) ISO 9001
System Software
1 13 (18.57%) Active Directory
2 2 (2.857%) VMware Infrastructure
2 2 (2.857%) vSphere
Systems Management
1 5 (7.143%) SCOM
2 2 (2.857%) Tivoli
2 2 (2.857%) Control-M
2 2 (2.857%) SCCM
Vendors
1 21 (30.00%) Microsoft
2 6 (8.571%) Cisco
2 6 (8.571%) IBM
3 5 (7.143%) HP
3 5 (7.143%) Dell
4 4 (5.714%) Oracle
4 4 (5.714%) SAP
4 4 (5.714%) Juniper
4 4 (5.714%) LANDesk
4 4 (5.714%) SolarWinds
5 3 (4.286%) Remedy
5 3 (4.286%) Amdocs
6 2 (2.857%) Altiris
6 2 (2.857%) Sophos
6 2 (2.857%) VMware
6 2 (2.857%) BMC
6 2 (2.857%) CA
6 2 (2.857%) Citrix
6 2 (2.857%) Symantec
7 1 (1.429%) Aruba
Leicester, East Midlands
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