The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 139 110 129
Rank change year-on-year
-29 +19
Contract jobs requiring a 2nd Line Support Engineer 10 11 12
As % of all contract IT jobs located in the East of England 0.32% 0.47% 0.39%
As % of the Job Titles category 0.35% 0.50% 0.42%
Number of daily rates quoted 7 2 3
Average daily rate
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£160 £148 £163
Average daily rate % change year-on-year
+8.47% -9.23%
UK excluding London average daily rate £200 £135 £145
% change year-on-year
+48.14% -6.89%
Number of hourly rates quoted 1 6 5
Average hourly rate £15.00 £15.00 £15.50
Average hourly rate % change year-on-year
- -3.22%
UK excluding London average hourly rate £15.13 £14.00 £14.75
% change year-on-year
+8.03% -5.08%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2889 2187 2888
As % of all contract IT jobs located in the East of England 93.74% 93.22% 94.66%
Number of daily rates quoted 1736 1080 1425
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £210 £200 £200
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 230 209 314
Average hourly rate £17.50 £16.00 £21.00
Average hourly rate % change year-on-year
+9.37% -23.80%
90% offered a hourly rate of more than £10.50 £10.50 £11.00
10% offered a hourly rate of more than £39.08 £43.50 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Daily Rate Trend in the East of England

2nd Line Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Hourly Rate Trend in the East of England

2nd Line Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -21 7 £160 - 1
Cambridgeshire +2 2 £115 -22.03% 1
Suffolk +1 1 - -
Bedfordshire - - - -
Essex - - - -
Norfolk - - - - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 18 September 2014, IT contractor jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 21 (91.30%) Windows
2 19 (82.61%) Windows 7
3 17 (73.91%) Windows XP
3 17 (73.91%) Active Directory
4 14 (60.87%) Blackberry
5 12 (52.17%) Symantec
6 11 (47.83%) MS Office
6 11 (47.83%) VoIP
7 10 (43.48%) VPN
8 9 (39.13%) Altiris
9 6 (26.09%) Microsoft
10 5 (21.74%) MS Exchange
10 5 (21.74%) Windows Server 2008
11 4 (17.39%) VMware
11 4 (17.39%) Windows Server 2003
11 4 (17.39%) Cisco
11 4 (17.39%) Exchange Server 2010
12 3 (13.04%) Analytical Skills
12 3 (13.04%) DNS
12 3 (13.04%) SLA
12 3 (13.04%) IBM Notes
12 3 (13.04%) HP
12 3 (13.04%) Avaya
12 3 (13.04%) Lotus
12 3 (13.04%) Incident Management
12 3 (13.04%) iPhone
13 2 (8.70%) A+ Certification
13 2 (8.70%) Video Conferencing
13 2 (8.70%) Exchange Server 2007
13 2 (8.70%) Service Management

2nd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 18 September 2014, IT contractor jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) MS Exchange
2 4 (17.39%) Exchange Server 2010
3 3 (13.04%) IBM Notes
4 2 (8.70%) Blackberry Enterprise Server
4 2 (8.70%) Exchange Server 2007
5 1 (4.35%) Lync
Applications
1 11 (47.83%) MS Office
2 2 (8.70%) MS Excel
Communications & Networking
1 11 (47.83%) VoIP
2 10 (43.48%) VPN
3 3 (13.04%) DNS
4 2 (8.70%) TCP/IP
5 1 (4.35%) LAN
5 1 (4.35%) WAN
5 1 (4.35%) Internet
5 1 (4.35%) Firewall
General
1 2 (8.70%) Publishing
2 1 (4.35%) Telecoms
Miscellaneous
1 14 (60.87%) Blackberry
2 3 (13.04%) iPhone
2 3 (13.04%) Analytical Skills
3 2 (8.70%) iPad
3 2 (8.70%) Video Conferencing
Operating Systems
1 21 (91.30%) Windows
2 19 (82.61%) Windows 7
3 17 (73.91%) Windows XP
4 5 (21.74%) Windows Server 2008
5 4 (17.39%) Windows Server 2003
6 1 (4.35%) Android
6 1 (4.35%) Linux
6 1 (4.35%) UNIX
Processes & Methodologies
1 3 (13.04%) Incident Management
2 2 (8.70%) Configuration Management
2 2 (8.70%) Project Management
2 2 (8.70%) Service Management
2 2 (8.70%) Change Management
3 1 (4.35%) Migration
Qualifications
1 2 (8.70%) A+ Certification
2 1 (4.35%) Network+ Certification
2 1 (4.35%) MOS
2 1 (4.35%) MCP
2 1 (4.35%) MCSE
2 1 (4.35%) MCSA
2 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 17 (73.91%) Active Directory
2 1 (4.35%) VMware Workstation
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) vSphere
Systems Management
1 2 (8.70%) Backup Exec
2 1 (4.35%) SCCM
2 1 (4.35%) Cacti
2 1 (4.35%) Symantec Enterprise Vault
2 1 (4.35%) Opsview
2 1 (4.35%) OpenView Configuration Management
2 1 (4.35%) Nagios
2 1 (4.35%) Norton AntiVirus
Vendors
1 12 (52.17%) Symantec
2 9 (39.13%) Altiris
3 6 (26.09%) Microsoft
4 4 (17.39%) Cisco
4 4 (17.39%) VMware
5 3 (13.04%) HP
5 3 (13.04%) Avaya
5 3 (13.04%) Lotus
6 1 (4.35%) Apple
6 1 (4.35%) CheckPoint
6 1 (4.35%) Remedy
6 1 (4.35%) CA
6 1 (4.35%) Nokia
6 1 (4.35%) Citrix
6 1 (4.35%) WatchGuard
6 1 (4.35%) SonicWALL
6 1 (4.35%) Nimsoft
Peterborough, Cambridgeshire
Roc Search
Posted: 4 hours ago
Norwich, Norfolk
Connectus
Rate: £13 - £16.84 per hour
Posted: 9 hours ago
Hertfordshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 3 days ago