The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 135 121 137
Rank change year-on-year
-14 +16
Contract jobs requiring a 2nd Line Support Engineer 9 8 7
As % of all contract IT jobs located in the East of England 0.29% 0.33% 0.23%
As % of the Job Titles category 0.31% 0.35% 0.25%
Number of daily rates quoted 5 3 2
Average daily rate
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£160 £175 £154
Average daily rate % change year-on-year
-8.57% +13.82%
UK excluding London average daily rate £190 £160 £153
% change year-on-year
+18.75% +4.91%
Number of hourly rates quoted 1 3 1
Average hourly rate £15.75 £14.00 £11.50
Average hourly rate % change year-on-year
+12.50% +21.73%
UK excluding London average hourly rate £13.98 £14.00 £13.00
% change year-on-year
-0.17% +7.69%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2864 2255 2843
As % of all contract IT jobs located in the East of England 93.29% 93.22% 94.36%
Number of daily rates quoted 1792 1170 1425
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £200 £185 £185
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 200 239 274
Average hourly rate £16.50 £17.00 £18.63
Average hourly rate % change year-on-year
-2.94% -8.72%
90% offered a hourly rate of more than £10.50 £10.25 £10.50
10% offered a hourly rate of more than £39.65 £42.50 £40.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

2nd Line Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the East of England

2nd Line Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Daily Rate Trend in the East of England

2nd Line Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the East of England region.

2nd Line Support Engineer Hourly Rate Trend in the East of England

2nd Line Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the East of England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -21 5 £160 -
Cambridgeshire -1 3 - -
Suffolk +11 1 - -
Essex - - - -
Bedfordshire - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 24 October 2014, IT contractor jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 21 (91.30%) Windows
2 18 (78.26%) Windows XP
2 18 (78.26%) Active Directory
2 18 (78.26%) Windows 7
3 13 (56.52%) Blackberry
4 12 (52.17%) Symantec
5 11 (47.83%) VoIP
6 10 (43.48%) MS Office
7 9 (39.13%) VPN
7 9 (39.13%) Altiris
8 5 (21.74%) Exchange Server 2010
8 5 (21.74%) MS Exchange
9 4 (17.39%) SLA
9 4 (17.39%) Microsoft
9 4 (17.39%) Windows Server 2003
9 4 (17.39%) Windows Server 2008
10 3 (13.04%) VMware
10 3 (13.04%) Incident Management
10 3 (13.04%) Analytical Skills
10 3 (13.04%) Cisco
10 3 (13.04%) Lotus
10 3 (13.04%) IBM Notes
11 2 (8.70%) HP
11 2 (8.70%) DNS
11 2 (8.70%) MS Excel
11 2 (8.70%) iPhone
11 2 (8.70%) iPad
11 2 (8.70%) Exchange Server 2007
11 2 (8.70%) Backup Exec
11 2 (8.70%) Blackberry Enterprise Server

2nd Line Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 24 October 2014, IT contractor jobs across the East of England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) MS Exchange
1 5 (21.74%) Exchange Server 2010
2 3 (13.04%) IBM Notes
3 2 (8.70%) Blackberry Enterprise Server
3 2 (8.70%) Exchange Server 2007
Applications
1 10 (43.48%) MS Office
2 2 (8.70%) MS Excel
Communications & Networking
1 11 (47.83%) VoIP
2 9 (39.13%) VPN
3 2 (8.70%) DNS
4 1 (4.35%) Internet
General
1 2 (8.70%) Publishing
Miscellaneous
1 13 (56.52%) Blackberry
2 3 (13.04%) Analytical Skills
3 2 (8.70%) iPhone
3 2 (8.70%) iPad
4 1 (4.35%) Video Conferencing
4 1 (4.35%) NHS
Operating Systems
1 21 (91.30%) Windows
2 18 (78.26%) Windows XP
2 18 (78.26%) Windows 7
3 4 (17.39%) Windows Server 2003
3 4 (17.39%) Windows Server 2008
4 1 (4.35%) Linux
4 1 (4.35%) UNIX
Processes & Methodologies
1 3 (13.04%) Incident Management
2 2 (8.70%) Configuration Management
2 2 (8.70%) Project Management
2 2 (8.70%) Service Management
2 2 (8.70%) Change Management
3 1 (4.35%) Migration
Qualifications
1 1 (4.35%) MCP
1 1 (4.35%) MCSE
1 1 (4.35%) MCSA
1 1 (4.35%) Microsoft Certification
1 1 (4.35%) A+ Certification
1 1 (4.35%) MOS
Quality Assurance & Compliance
1 4 (17.39%) SLA
System Software
1 18 (78.26%) Active Directory
Systems Management
1 2 (8.70%) Backup Exec
2 1 (4.35%) SCCM
2 1 (4.35%) Cacti
2 1 (4.35%) Symantec Enterprise Vault
2 1 (4.35%) Opsview
2 1 (4.35%) OpenView Configuration Management
2 1 (4.35%) Nagios
2 1 (4.35%) Norton AntiVirus
Vendors
1 12 (52.17%) Symantec
2 9 (39.13%) Altiris
3 4 (17.39%) Microsoft
4 3 (13.04%) Lotus
4 3 (13.04%) Cisco
4 3 (13.04%) VMware
5 2 (8.70%) HP
6 1 (4.35%) Citrix
6 1 (4.35%) Avaya
6 1 (4.35%) CA
6 1 (4.35%) Nokia
6 1 (4.35%) Apple
6 1 (4.35%) CheckPoint
6 1 (4.35%) Remedy
6 1 (4.35%) Nimsoft