Service Desk Engineer Jobs in the East of England

Service Desk Engineer
England > East of England

The median Service Desk Engineer salary in the East of England is £25,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 206 233 268
Rank change year-on-year +27 +35 -76
Permanent jobs requiring a Service Desk Engineer 12 13 10
As % of all permanent jobs advertised in the East of England 0.20% 0.23% 0.16%
As % of the Job Titles category 0.21% 0.28% 0.17%
Number of salaries quoted 11 13 9
10th Percentile £24,000 - £24,550
25th Percentile - £21,000 £25,000
Median annual salary (50th Percentile) £25,000 £27,500 £29,500
Median % change year-on-year -9.09% -6.78% +1.72%
75th Percentile £25,875 £35,000 £37,500
90th Percentile £26,750 £39,400 £57,500
England median annual salary £30,000 £29,000 £27,500
% change year-on-year +3.45% +5.45% +10.00%

All Permanent IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,675 4,720 5,969
% of permanent jobs with a recognized job title 93.89% 84.45% 94.09%
Number of salaries quoted 4,330 2,344 2,887
10th Percentile £25,809 £26,875 £26,750
25th Percentile £31,313 £37,250 £35,189
Median annual salary (50th Percentile) £47,500 £55,000 £50,000
Median % change year-on-year -13.64% +10.00% -
75th Percentile £63,750 £68,750 £65,000
90th Percentile £75,000 £83,750 £77,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

Service Desk Engineer
Job Vacancy Trend in the East of England

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Desk Engineer in the East of England

Service Desk Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Desk Engineer in the East of England.

Salary trend for Service Desk Engineer in the East of England

Service Desk Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the East of England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bedfordshire - 7 £25,000 -
Suffolk - 3 £24,000 - 1
Cambridgeshire +13 1 £29,000 +9.43% 2
Essex - 1 - -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 25 April 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Service Desk Engineer in the job title.

1 12 (100.00%) Microsoft
1 12 (100.00%) Microsoft 365
2 11 (91.67%) Active Directory
3 8 (66.67%) Windows
4 5 (41.67%) VPN
4 5 (41.67%) SLA
4 5 (41.67%) Replication
4 5 (41.67%) VMware
4 5 (41.67%) vSphere
4 5 (41.67%) Service Delivery
4 5 (41.67%) Firewall
4 5 (41.67%) Veeam
4 5 (41.67%) Ticket Management
4 5 (41.67%) Windows Server
4 5 (41.67%) Public Sector
5 4 (33.33%) ITIL
5 4 (33.33%) Driving Licence
6 2 (16.67%) Azure
7 1 (8.33%) AWS
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Process Improvement
7 1 (8.33%) Entra ID
7 1 (8.33%) Meraki
7 1 (8.33%) Analytical Skills
7 1 (8.33%) SolarWinds
7 1 (8.33%) Finance
7 1 (8.33%) Change Management
7 1 (8.33%) CCNA
7 1 (8.33%) Agile
7 1 (8.33%) Asset Management

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 12 (100.00%) Microsoft 365
2 2 (16.67%) Azure
3 1 (8.33%) AWS
3 1 (8.33%) Entra ID
Communications & Networking
1 5 (41.67%) Firewall
1 5 (41.67%) VPN
General
1 5 (41.67%) Public Sector
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Finance
2 1 (8.33%) Pharmaceutical
Miscellaneous
1 5 (41.67%) Replication
2 4 (33.33%) Driving Licence
3 1 (8.33%) CMDB
3 1 (8.33%) Life Science
Operating Systems
1 8 (66.67%) Windows
2 5 (41.67%) Windows Server
Processes & Methodologies
1 5 (41.67%) Service Delivery
1 5 (41.67%) Ticket Management
2 4 (33.33%) ITIL
3 1 (8.33%) Agile
3 1 (8.33%) Asset Management
3 1 (8.33%) Biotechnology
3 1 (8.33%) Change Management
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Customer Service
3 1 (8.33%) ERP
3 1 (8.33%) Knowledge Management
3 1 (8.33%) Knowledge Transfer
3 1 (8.33%) Problem Management
3 1 (8.33%) Problem-Solving
3 1 (8.33%) Process Improvement
3 1 (8.33%) Roadmaps
3 1 (8.33%) Vendor Relationship Management
Qualifications
1 1 (8.33%) A+ Certification
1 1 (8.33%) CCNA
1 1 (8.33%) Cisco Certification
1 1 (8.33%) MCITP
1 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 5 (41.67%) SLA
System Software
1 11 (91.67%) Active Directory
2 5 (41.67%) vSphere
Vendors
1 12 (100.00%) Microsoft
2 5 (41.67%) Veeam
2 5 (41.67%) VMware
3 1 (8.33%) Meraki
3 1 (8.33%) SolarWinds