The first table below looks at the demand for Problem Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Problem Management
Rank 168 188 207
Rank change year-on-year
+20 +19
Permanent jobs citing Problem Management 95 82 63
As % of all permanent IT jobs located in the East of England 1.145% 0.935% 0.672%
As % of the Processes & Methodologies category 1.581% 1.351% 0.921%
Number of salaries quoted 85 67 58
Average salary £42,500 £44,000 £40,000
Average salary % change year-on-year
-3.40% +10.00%
90% offered a salary of more than £25,000 £28,000 £27,500
10% offered a salary of more than £50,000 £47,700 £52,500
UK excluding London average salary £37,500 £39,000 £39,000
% change year-on-year
-3.84% -
All Processes & Methodologies
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6010 6068 6840
As % of all permanent IT jobs located in the East of England 72.44% 69.21% 72.91%
Number of salaries quoted 5148 5136 5806
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £60,000 £61,500 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Problem Management
England

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England Problem Management Jobs Demand Trend

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the East of England region.

East of England Problem Management Salary Trend

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management across the East of England region over the 3 months to 21 May 2013.

East of England Problem Management Salary Histogram

Problem Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the East of England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bedfordshire +14 42 £47,500 -
Hertfordshire -4 19 £37,500 -16.66%
Cambridgeshire +8 16 £36,750 -18.33%
Suffolk - 14 £35,000 -
Essex +23 4 £32,000 -20.00%
Problem Management
England

Problem Management
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the East of England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 106 (58.89%) ITIL
2 72 (40.00%) Windows
2 72 (40.00%) Microsoft
3 66 (36.67%) Change Management
4 60 (33.33%) Cisco
5 53 (29.44%) Service Management
6 49 (27.22%) Linux
6 49 (27.22%) SQL
6 49 (27.22%) Oracle
7 48 (26.67%) TCP/IP
8 41 (22.78%) MySQL
8 41 (22.78%) Apache
8 41 (22.78%) VMware
9 40 (22.22%) IIS
10 38 (21.11%) SaaS
11 36 (20.00%) Root Cause Analysis
11 36 (20.00%) iSCSI
12 35 (19.44%) vSphere
13 34 (18.89%) VMware ESX
14 33 (18.33%) Degree
15 30 (16.67%) Finance
16 26 (14.44%) Incident Management
17 23 (12.78%) Change Control
17 23 (12.78%) Computer Science
18 22 (12.22%) Windows Server 2008
18 22 (12.22%) SQL Server
19 21 (11.67%) MS Excel
19 21 (11.67%) Active Directory
20 20 (11.11%) DNS
20 20 (11.11%) Red Hat

Problem Management
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the East of England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 8 (4.444%) Web Services
2 7 (3.889%) Cocoa Touch
2 7 (3.889%) Qt
2 7 (3.889%) JSON
2 7 (3.889%) OpenGL
2 7 (3.889%) .NET
2 7 (3.889%) Cocoa
3 4 (2.222%) .NET Framework
3 4 (2.222%) WSH
4 3 (1.667%) WCF
4 3 (1.667%) Servlets
5 2 (1.111%) Ajax
5 2 (1.111%) WebSphere
5 2 (1.111%) J2EE
5 2 (1.111%) HTML
5 2 (1.111%) ASP
5 2 (1.111%) ASP.NET
5 2 (1.111%) COM
5 2 (1.111%) XML
5 2 (1.111%) WPF
Application Platforms
1 41 (22.78%) Apache
2 40 (22.22%) IIS
3 17 (9.444%) MS Exchange
4 12 (6.667%) Exchange Server 2010
5 9 (5.000%) SharePoint
6 8 (4.444%) SharePoint Server
7 7 (3.889%) SharePoint 2010
8 3 (1.667%) Exchange Server 2007
8 3 (1.667%) SAS
8 3 (1.667%) Oracle Workflow
9 2 (1.111%) Exchange Server 2003
10 1 (0.556%) Blackberry Enterprise Server
10 1 (0.556%) WebLogic
10 1 (0.556%) Tomcat
Applications
1 21 (11.67%) MS Excel
2 17 (9.444%) MS Office
3 4 (2.222%) MS Visio
3 4 (2.222%) MS Project
3 4 (2.222%) PowerPivot
4 1 (0.556%) Photoshop
Business Applications
1 2 (1.111%) Movex
1 2 (1.111%) Dynamics CRM
1 2 (1.111%) Lawson
1 2 (1.111%) Infor M3
2 1 (0.556%) Oracle EBS R12
2 1 (0.556%) Oracle EBS
Communications & Networking
1 48 (26.67%) TCP/IP
2 36 (20.00%) iSCSI
3 20 (11.11%) DNS
4 15 (8.333%) DHCP
5 10 (5.556%) SAN
6 9 (5.000%) Fibre Channel
6 9 (5.000%) Firewall
7 6 (3.333%) VPN
8 5 (2.778%) Wireshark
8 5 (2.778%) Wireless
9 4 (2.222%) VoIP
9 4 (2.222%) HTTP
9 4 (2.222%) Kerberos
10 3 (1.667%) Cisco Nexus
10 3 (1.667%) LAN
10 3 (1.667%) Wi-Fi
11 2 (1.111%) BSS
11 2 (1.111%) WAN
12 1 (0.556%) Internet
12 1 (0.556%) WLAN
Database & Business Intelligence
1 41 (22.78%) MySQL
2 22 (12.22%) SQL Server
3 8 (4.444%) SQL Server Reporting Services
4 7 (3.889%) SQL Server 2008
5 6 (3.333%) SQL Server Integration Services
5 6 (3.333%) KDB
6 4 (2.222%) SQL Server 2005
6 4 (2.222%) Oracle Reports
6 4 (2.222%) Data Warehouse
6 4 (2.222%) Oracle Discoverer
6 4 (2.222%) PerformancePoint
7 2 (1.111%) DB2
7 2 (1.111%) SQL Server 2000
7 2 (1.111%) SQL Server 2012
8 1 (0.556%) QlikView
8 1 (0.556%) RDBMS
Development Applications
1 14 (7.778%) Team Foundation Server
2 6 (3.333%) Visual Studio
3 4 (2.222%) Xcode
3 4 (2.222%) Oracle Forms
3 4 (2.222%) Oracle APEX
4 2 (1.111%) MSI
5 1 (0.556%) QuickTest Pro
5 1 (0.556%) AppScan
General
1 30 (16.67%) Finance
2 19 (10.56%) Retail
3 11 (6.111%) Back Office
3 11 (6.111%) Marketing
4 7 (3.889%) Manufacturing
5 4 (2.222%) Telecoms
5 4 (2.222%) Billing
6 1 (0.556%) Banking
6 1 (0.556%) Law
6 1 (0.556%) Legal
6 1 (0.556%) Games
6 1 (0.556%) Advertising
Job Titles
1 49 (27.22%) Administrator
2 38 (21.11%) Linux Engineer
3 32 (17.78%) Systems Engineer
4 31 (17.22%) Systems Administrator
5 25 (13.89%) Linux Administrator
6 20 (11.11%) Analyst
6 20 (11.11%) Linux Systems Administrator
7 14 (7.778%) Developer
8 11 (6.111%) Service Analyst
9 10 (5.556%) Service Desk Analyst
10 9 (5.000%) Help Desk Support
11 8 (4.444%) Support Manager
11 8 (4.444%) Support Analyst
12 6 (3.333%) Help Desk Support Analyst
12 6 (3.333%) Service Manager
12 6 (3.333%) Head of IT
12 6 (3.333%) Help Desk Analyst
13 5 (2.778%) Production Manager
13 5 (2.778%) DBA
13 5 (2.778%) Storage Administrator
Miscellaneous
1 38 (21.11%) SaaS
2 23 (12.78%) Computer Science
3 10 (5.556%) Blackberry
3 10 (5.556%) iSeries
4 7 (3.889%) iPhone
4 7 (3.889%) Replication
5 5 (2.778%) Management Information System
6 4 (2.222%) Enterprise Software
7 3 (1.667%) Mobile App
8 2 (1.111%) Social Network
9 1 (0.556%) Mathematics
9 1 (0.556%) Video Conferencing
9 1 (0.556%) Graphic Design
Operating Systems
1 72 (40.00%) Windows
2 49 (27.22%) Linux
3 22 (12.22%) Windows Server 2008
4 16 (8.889%) Red Hat Enterprise Linux
5 15 (8.333%) Windows Server 2003
6 14 (7.778%) Debian
7 7 (3.889%) bada
7 7 (3.889%) Android
8 6 (3.333%) Windows XP
9 5 (2.778%) Windows 7
10 4 (2.222%) Windows Server 2012
10 4 (2.222%) Apple iOS
11 2 (1.111%) Windows Vista
11 2 (1.111%) UNIX
11 2 (1.111%) Windows 8
12 1 (0.556%) Solaris
12 1 (0.556%) VMS
12 1 (0.556%) OpenVMS
Processes & Methodologies
1 106 (58.89%) ITIL
2 66 (36.67%) Change Management
3 53 (29.44%) Service Management
4 36 (20.00%) Root Cause Analysis
5 26 (14.44%) Incident Management
6 23 (12.78%) Change Control
7 19 (10.56%) E-Commerce
8 18 (10.00%) CRM
9 15 (8.333%) Time Management
10 14 (7.778%) Continuous Improvement
11 13 (7.222%) Service Delivery
12 10 (5.556%) Business Development
12 10 (5.556%) Business Intelligence
12 10 (5.556%) Process Improvement
13 8 (4.444%) Scrum
13 8 (4.444%) Knowledge Management
13 8 (4.444%) Configuration Management
13 8 (4.444%) Capacity Planning
14 7 (3.889%) Capacity Management
14 7 (3.889%) Release Management
Programming Languages
1 49 (27.22%) SQL
2 14 (7.778%) C#
3 13 (7.222%) Java
4 9 (5.000%) C
5 7 (3.889%) C++
6 6 (3.333%) PL/SQL
7 5 (2.778%) T-SQL
8 4 (2.222%) Objective-C
9 3 (1.667%) PHP
9 3 (1.667%) Ruby
10 2 (1.111%) VBScript
10 2 (1.111%) VB
11 1 (0.556%) JavaScript
11 1 (0.556%) Perl
11 1 (0.556%) VB.NET
Qualifications
1 33 (18.33%) Degree
2 7 (3.889%) ITIL Certification
3 5 (2.778%) Security Cleared
4 4 (2.222%) ISEB
4 4 (2.222%) Microsoft Certification
4 4 (2.222%) SC Cleared
5 3 (1.667%) CCNA
5 3 (1.667%) Cisco Certification
6 2 (1.111%) MCSE
6 2 (1.111%) MCP
6 2 (1.111%) MCAD
6 2 (1.111%) MCSD
7 1 (0.556%) HND
7 1 (0.556%) ISSMP
Quality Assurance & Compliance
1 15 (8.333%) SLA
2 1 (0.556%) ISO/IEC 20000
2 1 (0.556%) COBIT
2 1 (0.556%) PCI DSS
2 1 (0.556%) ISO 9000
2 1 (0.556%) ISO/IEC 27001
System Software
1 35 (19.44%) vSphere
2 34 (18.89%) VMware ESX
3 21 (11.67%) Active Directory
4 8 (4.444%) VMware Infrastructure
5 7 (3.889%) EMC RecoverPoint
6 1 (0.556%) Microsoft Virtual Server
6 1 (0.556%) XenDesktop
6 1 (0.556%) Hyper-V
Systems Management
1 12 (6.667%) SCOM
2 10 (5.556%) Backup Exec
3 9 (5.000%) Symantec Enterprise Vault
3 9 (5.000%) WSUS
4 7 (3.889%) Tivoli
4 7 (3.889%) Tivoli Storage Manager
5 4 (2.222%) HP Quality Center
6 2 (1.111%) SCCM
7 1 (0.556%) BladeLogic
Vendors
1 72 (40.00%) Microsoft
2 60 (33.33%) Cisco
3 49 (27.22%) Oracle
4 41 (22.78%) VMware
5 20 (11.11%) Red Hat
6 10 (5.556%) Symantec
6 10 (5.556%) IBM
7 8 (4.444%) SAP
8 7 (3.889%) Isilon
8 7 (3.889%) EMC
8 7 (3.889%) Citrix
8 7 (3.889%) NetApp
8 7 (3.889%) Symbian
9 5 (2.778%) HP
10 4 (2.222%) Apple
11 3 (1.667%) SolarWinds
12 2 (1.111%) ComArch
12 2 (1.111%) Capita
12 2 (1.111%) Salesforce.com
13 1 (0.556%) Tandberg
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Essex, South East
Required skills experience: - Strong ITIL Background and to be ITIL Certified. - Must have experience of team leading and mentoring - Experience of management problems - Experience with implementation, problem management...
clearedgeconsulting
Salary: £60000 - £65000 per annum
Posted: 27 April 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Luton, South East
My global client is currently recruiting an experienced Service Management analyst with a solid background in ITIL service management processes with extensive experience of Incident, Change ,problem management...
Volt
Salary: £40000 - £45000 per annum + bonus
Posted: 17 May 2013
Potters Bar, Hertfordshire
An ITIL, Windows Server 2008, BES, Telephony Incident Analyst is required for this successful manufacturing organisation. This is a varied role working within an exciting environment that will...
Oscar Associates (UK) Ltd
Salary: £25000 - £27000 per annum
Posted: 16 May 2013
Cambridge, East Anglia
The Major Incident Lead manages all aspects of the day to day operation of the Global Service Desk, Incident, Problem, Event, Service Request and Knowledge Management, ensuring that...
WorldPay
Salary: Competitive + Bens
Posted: 20 May 2013
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Luton, South East
TCP/IP networking over Cisco Catalyst switches Storage Area Networks, including FC and iSCSI switching Desirable: Windows Server (up to 2008) including Microsoft Cluster Services, Microsoft IIS web...
Computer Futures
Salary: £45000 - £50000 per annum + Benefits
Posted: 15 May 2013
Luton, South East
Essential: At least 5 years commercial Linux data centre experience Linux server (inc. Apache, mySQL) LAMP TCP/IP networking over Cisco Catalyst switches Storage Area Networks, including FC...
Computer Futures
Salary: £45000 - £50000 per annum + Benefits
Posted: 15 May 2013
Cambridge, Cambridgeshire
Microsoft Visual Studio, C#/VB .Net, HTML, XML... -Excellent SQL - Microsoft SQL Server or Oracle... -Scientia S+ -Sharepoint. -Web Services. -Data modelling. -SSRS / SSIS. -SQL Server / Oracle administration. -...
Anglia Ruskin University
Salary: C£44,000 + Excellent Benefits
Posted: 13 May 2013