Customer-Centric
UK > England
The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 353 | 266 | 261 |
| Rank change year-on-year | -87 | -5 | +174 |
| Permanent jobs citing Customer-Centricity | 619 | 1,242 | 1,995 |
| As % of all permanent jobs advertised in England | 0.73% | 1.34% | 1.52% |
| As % of the Processes & Methodologies category | 0.85% | 1.40% | 1.59% |
| Number of salaries quoted | 402 | 444 | 600 |
| 10th Percentile | £26,500 | £33,000 | £32,000 |
| 25th Percentile | £35,000 | £46,250 | £46,250 |
| Median annual salary (50th Percentile) | £46,958 | £70,000 | £65,000 |
| Median % change year-on-year | -32.92% | +7.69% | +23.81% |
| 75th Percentile | £67,500 | £76,266 | £85,000 |
| 90th Percentile | £90,000 | £95,875 | £91,250 |
| UK median annual salary | £46,958 | £68,515 | £62,920 |
| % change year-on-year | -31.46% | +8.89% | +19.85% |
All Process and Methodology Skills
England
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 72,867 | 88,602 | 125,198 |
| As % of all permanent jobs advertised in England | 85.85% | 95.64% | 95.66% |
| Number of salaries quoted | 53,758 | 52,331 | 73,895 |
| 10th Percentile | £29,000 | £34,250 | £33,338 |
| 25th Percentile | £39,750 | £46,000 | £44,250 |
| Median annual salary (50th Percentile) | £55,000 | £62,500 | £60,000 |
| Median % change year-on-year | -12.00% | +4.17% | +9.09% |
| 75th Percentile | £73,750 | £82,500 | £80,000 |
| 90th Percentile | £93,750 | £101,250 | £97,500 |
| UK median annual salary | £55,000 | £61,500 | £60,000 |
| % change year-on-year | -10.57% | +2.50% | +9.09% |
Customer-Centricity
Job Vacancy Trend in England
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.
Customer-Centricity
Salary Trend in England
3-month moving average salary quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Salary Histogram in England
Salary distribution for jobs citing Customer-Centricity in England over the 6 months to 28 April 2024.
Customer-Centricity
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | -46 | 170 | £70,000 | - | 123 |
| South East | -39 | 135 | £42,500 | -26.09% | 46 |
| North of England | -83 | 104 | £36,250 | -48.65% | 52 |
| Midlands | -2 | 87 | £45,000 | -28.00% | 27 |
| South West | -18 | 82 | £46,958 | -24.87% | 23 |
| North West | +16 | 63 | £35,000 | -50.42% | 26 |
| West Midlands | +11 | 50 | £65,000 | +4.00% | 16 |
| East of England | -36 | 39 | £33,250 | -52.90% | 19 |
| Yorkshire | -32 | 38 | £38,250 | -41.15% | 15 |
| East Midlands | +1 | 37 | £31,000 | -52.31% | 11 |
| North East | -14 | 3 | £37,500 | -46.88% | 11 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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