Help Desk Adviser Jobs in England

Help Desk Adviser
UK > England

The median Help Desk Adviser salary in England is £26,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 805 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Adviser 17 0 0
As % of all permanent jobs advertised in England 0.020% - -
As % of the Job Titles category 0.021% - -
Number of salaries quoted 15 0 0
10th Percentile £22,250 - -
25th Percentile £23,039 - -
Median annual salary (50th Percentile) £26,000 - -
75th Percentile £27,239 - -
90th Percentile £27,250 - -
UK median annual salary £23,577 - -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,251 85,470 125,579
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,137 54,051 75,614
10th Percentile £28,500 £32,626 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,899 £60,000
Median % change year-on-year -12.15% +1.50% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,686 £60,000 £60,000
% change year-on-year -12.19% - +9.09%

Help Desk Adviser
Job Vacancy Trend in England

Job postings that featured Help Desk Adviser in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Adviser in England

Help Desk Adviser
Salary Trend in England

3-month moving average salary quoted in jobs citing Help Desk Adviser in England.

Salary trend for Help Desk Adviser in England

Help Desk Adviser
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Adviser within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 12 £26,000 - 2
North West - 11 £26,000 - 1
East of England - 3 £26,674 -
South East - 1 £22,500 - 1
South West - 1 £23,577 - 3
Yorkshire - 1 £20,500 - 1
Help Desk Adviser
UK

Help Desk Adviser Skill Set
Top 29 Co-occurring Skills and Capabilities in England

For the 6 months to 26 April 2024, Help Desk Adviser job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Help Desk Adviser in the job title.

1 9 (52.94%) Customer Service
2 8 (47.06%) Social Skills
3 5 (29.41%) Problem-Solving
4 4 (23.53%) SLA
4 4 (23.53%) Microsoft Office
4 4 (23.53%) Facilities Management
5 3 (17.65%) JSON
5 3 (17.65%) QA
5 3 (17.65%) User Acceptance Testing
5 3 (17.65%) XML
5 3 (17.65%) Knowledge Transfer
5 3 (17.65%) Product Ownership
6 2 (11.76%) Mathematics
6 2 (11.76%) Public Sector
6 2 (11.76%) Microsoft Excel
6 2 (11.76%) Service Delivery
6 2 (11.76%) ITSM
6 2 (11.76%) Finance
6 2 (11.76%) Microsoft
6 2 (11.76%) NHS
6 2 (11.76%) Continuous Improvement
6 2 (11.76%) Microsoft 365
6 2 (11.76%) DBS Check
6 2 (11.76%) Disclosure Scotland
6 2 (11.76%) CAFM
7 1 (5.88%) JIRA
7 1 (5.88%) Freshdesk
7 1 (5.88%) Service Management
7 1 (5.88%) Onboarding

Help Desk Adviser Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (23.53%) Microsoft Office
2 2 (11.76%) Microsoft Excel
Cloud Services
1 2 (11.76%) Microsoft 365
Development Applications
1 1 (5.88%) JIRA
General
1 8 (47.06%) Social Skills
2 2 (11.76%) Finance
2 2 (11.76%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (17.65%) JSON
1 3 (17.65%) XML
Miscellaneous
1 3 (17.65%) Product Ownership
2 2 (11.76%) NHS
3 1 (5.88%) Onboarding
Processes & Methodologies
1 9 (52.94%) Customer Service
2 5 (29.41%) Problem-Solving
3 4 (23.53%) Facilities Management
4 3 (17.65%) Knowledge Transfer
4 3 (17.65%) User Acceptance Testing
5 2 (11.76%) CAFM
5 2 (11.76%) Continuous Improvement
5 2 (11.76%) ITSM
5 2 (11.76%) Mathematics
5 2 (11.76%) Service Delivery
6 1 (5.88%) Service Management
Qualifications
1 2 (11.76%) DBS Check
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 3 (17.65%) QA
3 2 (11.76%) Disclosure Scotland
Vendors
1 2 (11.76%) Microsoft
2 1 (5.88%) Freshdesk