The table below looks at the statistics for the Help Desk Advisor role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Advisor in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Help Desk Advisor
Rank 895 870 888
Rank change year-on-year
-25 +18
Permanent jobs requiring a Help Desk Advisor 10 3 6
As % of all permanent IT jobs located in the UK 0.009% 0.003% 0.005%
As % of the Job Titles category 0.009% 0.003% 0.005%
Number of salaries quoted 10 3 6
Average salary £22,500 £24,500 £20,250
Average salary % change year-on-year
-8.16% +20.98%
90% offered a salary of more than £19,750 £17,917 £18,250
10% offered a salary of more than £23,450 £24,500 £20,500
UK excluding London average salary £22,500 £20,386 £20,250
% change year-on-year
+10.37% +0.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Advisor
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Advisor in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Advisor Jobs Demand Trend in the UK

Help Desk Advisor
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Advisor within the UK.

Help Desk Advisor Salary Trend in the UK

Help Desk Advisor
Top 9 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Advisor within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 9 £22,000 +7.91%
East of England - 4 £23,000 -
Hertfordshire - 4 £23,000 -
Northamptonshire - 3 £22,000 -
East Midlands - 3 £22,000 -
South East - 2 £19,750 -
Milton Keynes - 2 £19,750 -
Northampton - 2 £22,000 -
Buckinghamshire - 2 £19,750 -

Help Desk Advisor
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited Help Desk Advisor in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Advisor in their job title.

1 12 (63.16%) Windows
2 9 (47.37%) MS Office
2 9 (47.37%) Microsoft
3 7 (36.84%) MS Excel
4 5 (26.32%) Active Directory
4 5 (26.32%) WAN
4 5 (26.32%) Service Delivery
5 4 (21.05%) C
6 3 (15.79%) ITSM
6 3 (15.79%) Internet
6 3 (15.79%) Welsh Language
7 2 (10.53%) ITIL Foundation Certificate
7 2 (10.53%) Analytical Skills
7 2 (10.53%) Digital Marketing
7 2 (10.53%) SC Cleared
7 2 (10.53%) Security Cleared
7 2 (10.53%) Marketing
7 2 (10.53%) SAP Oil and Gas
7 2 (10.53%) MCTS
7 2 (10.53%) DTV
7 2 (10.53%) Service Management
7 2 (10.53%) Management Information System
7 2 (10.53%) Electronics
7 2 (10.53%) Telecoms
7 2 (10.53%) Finance
7 2 (10.53%) Manufacturing
7 2 (10.53%) Server+ Certification
7 2 (10.53%) Programme Management
7 2 (10.53%) SQL
7 2 (10.53%) SAP

Help Desk Advisor
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited Help Desk Advisor in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Advisor in their job title. Up to 20 skills are shown per category.

Applications
1 9 (47.37%) MS Office
2 7 (36.84%) MS Excel
Business Applications
1 2 (10.53%) SAP Oil and Gas
Communications & Networking
1 5 (26.32%) WAN
2 3 (15.79%) Internet
Development Applications
1 2 (10.53%) Toad
General
1 3 (15.79%) Welsh Language
2 2 (10.53%) Electronics
2 2 (10.53%) Telecoms
2 2 (10.53%) Finance
2 2 (10.53%) Manufacturing
2 2 (10.53%) Marketing
Miscellaneous
1 2 (10.53%) DTV
1 2 (10.53%) Management Information System
1 2 (10.53%) Analytical Skills
Operating Systems
1 12 (63.16%) Windows
2 2 (10.53%) Windows 2000
2 2 (10.53%) Windows XP
Processes & Methodologies
1 5 (26.32%) Service Delivery
2 3 (15.79%) ITSM
3 2 (10.53%) Programme Management
3 2 (10.53%) Digital Marketing
3 2 (10.53%) ITIL
3 2 (10.53%) Business Intelligence
3 2 (10.53%) Service Management
Programming Languages
1 4 (21.05%) C
2 2 (10.53%) SQL
Qualifications
1 2 (10.53%) Microsoft Certification
1 2 (10.53%) Server+ Certification
1 2 (10.53%) MCTS
1 2 (10.53%) SC Cleared
1 2 (10.53%) Security Cleared
1 2 (10.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 5 (26.32%) Active Directory
Vendors
1 9 (47.37%) Microsoft
2 2 (10.53%) Citrix
2 2 (10.53%) SAP