The table below looks at the statistics for ITSM skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 330 387 386
Rank change year-on-year
+57 -1
Permanent jobs citing ITSM 863 756 825
As % of all permanent IT jobs located in England 0.93% 0.76% 0.75%
As % of the Processes & Methodologies category 1.06% 0.88% 0.88%
Number of salaries quoted 726 573 659
Median salary £47,500 £50,000 £51,000
Median salary % change year-on-year
-5.00% -1.96%
90% offered a salary of more than £26,000 £27,000 £30,000
10% offered a salary of more than £75,000 £68,000 £72,500
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81174 86024 93715
As % of all permanent IT jobs located in England 87.93% 86.29% 85.41%
Number of salaries quoted 68372 70684 76799
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in England

The demand trend of job ads across the England region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in England

ITSM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the England region.

ITSM Salary Trend in England

ITSM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing ITSM across the England region over the 3 months to 25 May 2016.

ITSM Salary Histogram in England

ITSM
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +61 376 £50,000 -10.71% 30
South East -1 187 £47,500 +14.45% 17
West Midlands +6 60 £45,000 -17.05% 3
North West +14 58 £42,500 -15.00% 10
East Midlands +29 55 £41,883 +48.25% 6
South West -9 52 £35,000 -22.22% 2
East of England +45 50 £48,500 +7.77% 7
Yorkshire +2 20 £45,000 - 7
North East -3 2 £17,000 -47.69% 1
ITSM
UK

ITSM
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ITSM.

1 1323 (73.75%) ITIL
2 1238 (69.01%) Service Management
3 431 (24.02%) Service Delivery
4 397 (22.13%) Finance
5 354 (19.73%) Microsoft
6 346 (19.29%) Windows
7 315 (17.56%) Change Management
8 314 (17.50%) Project Management
9 272 (15.16%) ITIL V3
10 271 (15.11%) Degree
11 249 (13.88%) ServiceNow
12 223 (12.43%) Active Directory
12 223 (12.43%) SLA
13 221 (12.32%) Analytical Skills
14 214 (11.93%) Incident Management
15 202 (11.26%) Remedy ITSM
15 202 (11.26%) Remedy
16 200 (11.15%) Management Information System
17 181 (10.09%) MS Excel
18 178 (9.92%) PRINCE2
19 172 (9.59%) Linux
20 170 (9.48%) SQL
20 170 (9.48%) SQL Server
21 160 (8.92%) Problem Management
21 160 (8.92%) Data Centre
22 158 (8.81%) MS Office
23 144 (8.03%) Cisco
23 144 (8.03%) ITIL Certification
24 143 (7.97%) Oracle
25 142 (7.92%) Stakeholder Management

ITSM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (5.46%) MS Exchange
2 63 (3.51%) SharePoint
3 50 (2.79%) IIS
4 43 (2.40%) Exchange Server 2010
5 30 (1.67%) WordPress
6 16 (0.89%) Exchange Server 2013
7 13 (0.72%) Apache
7 13 (0.72%) SharePoint 2010
8 12 (0.67%) Tomcat
9 11 (0.61%) Blackberry Enterprise Server
10 10 (0.56%) WebSphere
11 9 (0.50%) GlassFish
11 9 (0.50%) Skype for Business
12 7 (0.39%) Confluence
12 7 (0.39%) Exchange Server 2007
12 7 (0.39%) iPlanet
13 6 (0.33%) CMS
13 6 (0.33%) NetWeaver
13 6 (0.33%) WebLogic
14 4 (0.22%) OpenROAD
Applications
1 181 (10.09%) MS Excel
2 158 (8.81%) MS Office
3 43 (2.40%) MS PowerPoint
4 27 (1.51%) MS Visio
5 20 (1.11%) MS Project
6 3 (0.17%) Spreadsheet
7 1 (0.056%) Adobe Creative Suite
Business Applications
1 202 (11.26%) Remedy ITSM
2 17 (0.95%) Dynamics CRM
2 17 (0.95%) SAP Oil and Gas
3 11 (0.61%) assyst
4 6 (0.33%) Remedy AR System
5 5 (0.28%) Oracle Applications
5 5 (0.28%) Oracle BPM
5 5 (0.28%) SAP GRC
5 5 (0.28%) SAP R/3
6 4 (0.22%) Dynamics AX
7 3 (0.17%) Oracle Payroll
8 2 (0.11%) Dynamics NAV
8 2 (0.11%) MetaTrader
8 2 (0.11%) SAP CRM
9 1 (0.056%) Oracle 11i
9 1 (0.056%) Oracle EBS
9 1 (0.056%) Oracle Financials
9 1 (0.056%) Sage 50
9 1 (0.056%) SAP ERP
Cloud Services
1 113 (6.30%) SaaS
2 60 (3.34%) Office 365
3 46 (2.56%) Microsoft Azure
4 24 (1.34%) Amazon AWS
5 22 (1.23%) PaaS
6 17 (0.95%) IaaS
7 10 (0.56%) Cloud Computing
8 4 (0.22%) iTunes
9 1 (0.056%) Bluemix
9 1 (0.056%) OpenShift
Communications & Networking
1 93 (5.18%) LAN
2 90 (5.02%) Firewall
3 75 (4.18%) WAN
4 66 (3.68%) SAN
5 52 (2.90%) TCP/IP
6 47 (2.62%) VPN
7 44 (2.45%) DNS
8 39 (2.17%) Intranet
9 35 (1.95%) IPv4
10 32 (1.78%) VoIP
11 30 (1.67%) SMS
12 28 (1.56%) Internet
13 25 (1.39%) Wi-Fi
14 23 (1.28%) SNMP
15 21 (1.17%) LDAP
16 19 (1.06%) WLAN
17 18 (1.00%) Cisco ASA
17 18 (1.00%) Wireless
18 16 (0.89%) Network Security
18 16 (0.89%) Unified Communications
Database & Business Intelligence
1 170 (9.48%) SQL Server
2 68 (3.79%) SQL Server Reporting Services
3 58 (3.23%) Relational Database
4 45 (2.51%) MySQL
5 28 (1.56%) SQL Server Integration Services
6 27 (1.51%) MongoDB
7 24 (1.34%) Big Data
8 23 (1.28%) Data Warehouse
9 21 (1.17%) Apache Cassandra
10 18 (1.00%) SQL Server 2008
11 17 (0.95%) Oracle Reports
12 14 (0.78%) Crystal Reports
13 12 (0.67%) Data Mining
13 12 (0.67%) SQL Server 2012
14 10 (0.56%) BusinessObjects
14 10 (0.56%) Oracle Database
15 9 (0.50%) DB2
15 9 (0.50%) GIS
15 9 (0.50%) SAP HANA
16 7 (0.39%) Informix
Development Applications
1 15 (0.84%) JIRA
2 14 (0.78%) Team Foundation Server
3 7 (0.39%) Jenkins
4 6 (0.33%) Ant
4 6 (0.33%) JUnit
4 6 (0.33%) NetBeans
4 6 (0.33%) NUnit
4 6 (0.33%) Visual Studio
5 5 (0.28%) Git (software)
5 5 (0.28%) Subversion
6 4 (0.22%) ERwin
6 4 (0.22%) MSI
7 3 (0.17%) ClearCase
7 3 (0.17%) Eclipse
7 3 (0.17%) Hudson
7 3 (0.17%) Mercurial
7 3 (0.17%) PeopleTools
8 2 (0.11%) Maven
8 2 (0.11%) TeamCity
8 2 (0.11%) WinDbg
General
1 397 (22.13%) Finance
2 124 (6.91%) Banking
3 116 (6.47%) Telecoms
4 83 (4.63%) Retail
5 68 (3.79%) Manufacturing
6 65 (3.62%) Marketing
7 51 (2.84%) Law
8 27 (1.51%) Back Office
9 26 (1.45%) Legal
10 17 (0.95%) Electronics
10 17 (0.95%) Investment Banking
11 10 (0.56%) Aerospace
12 9 (0.50%) Billing
12 9 (0.50%) Welsh Language
13 7 (0.39%) Publishing
14 6 (0.33%) Automotive
14 6 (0.33%) Financial Institution
14 6 (0.33%) Games
15 4 (0.22%) Advertising
15 4 (0.22%) Front Office
Job Titles
1 313 (17.45%) Analyst
2 254 (14.16%) Service Manager
3 214 (11.93%) Consultant
4 174 (9.70%) IT Manager
5 125 (6.97%) IT Services Manager
6 116 (6.47%) Support Analyst
7 114 (6.35%) Service Analyst
8 105 (5.85%) Delivery Manager
9 104 (5.80%) Services Delivery Manager
10 90 (5.02%) ITSM Consultant
11 88 (4.91%) Architect
12 82 (4.57%) Project Manager
13 78 (4.35%) Applications Support
14 77 (4.29%) ITIL Manager
15 74 (4.12%) Support Engineer
16 64 (3.57%) ServiceNow Consultant
17 62 (3.46%) Applications Support Analyst
17 62 (3.46%) Developer
18 61 (3.40%) Junior
19 58 (3.23%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 128 (7.13%) HTML
2 104 (5.80%) Web Services
3 102 (5.69%) XML
4 86 (4.79%) CSS
5 73 (4.07%) .NET
6 32 (1.78%) Flash
7 30 (1.67%) Middleware
8 28 (1.56%) .NET Framework
9 18 (1.00%) ASP.NET
10 15 (0.84%) AngularJS
10 15 (0.84%) HTML5
11 14 (0.78%) XSLT
12 13 (0.72%) JSON
13 11 (0.61%) FIX Protocol
14 10 (0.56%) Ajax
15 8 (0.45%) EDIFACT
15 8 (0.45%) Java EE
15 8 (0.45%) Ruby on Rails
15 8 (0.45%) XSL
16 7 (0.39%) LAMP
Miscellaneous
1 221 (12.32%) Analytical Skills
2 200 (11.15%) Management Information System
3 160 (8.92%) Data Centre
4 78 (4.35%) CMDB
5 54 (3.01%) Computer Science
6 53 (2.95%) Statistics
7 33 (1.84%) Replication
8 29 (1.62%) Enterprise Software
9 25 (1.39%) Private Cloud
10 24 (1.34%) Fat Client
10 24 (1.34%) PMI
10 24 (1.34%) Thin Client
11 23 (1.28%) Life Science
12 21 (1.17%) Blackberry
13 18 (1.00%) Smart Meter
14 17 (0.95%) Data Protection Act
14 17 (0.95%) FMCG
15 14 (0.78%) Visualisation
16 12 (0.67%) Clustering
17 11 (0.61%) Mobile Computing
Operating Systems
1 346 (19.29%) Windows
2 172 (9.59%) Linux
3 136 (7.58%) Windows Server
4 82 (4.57%) Unix
5 75 (4.18%) Windows Server 2008
6 67 (3.73%) Windows 7
7 52 (2.90%) Windows Server 2012
8 42 (2.34%) CentOS
9 35 (1.95%) Windows Server 2003
10 33 (1.84%) Red Hat Enterprise Linux
11 25 (1.39%) AIX
12 21 (1.17%) Solaris
13 18 (1.00%) SUSE
14 16 (0.89%) Oracle Linux
14 16 (0.89%) SUSE Linux Enterprise Server
14 16 (0.89%) Windows 8
15 10 (0.56%) Android
16 9 (0.50%) Windows XP
17 6 (0.33%) Mac OS X
17 6 (0.33%) Windows Vista
Processes & Methodologies
1 1323 (73.75%) ITIL
2 1238 (69.01%) Service Management
3 431 (24.02%) Service Delivery
4 315 (17.56%) Change Management
5 314 (17.50%) Project Management
6 272 (15.16%) ITIL V3
7 214 (11.93%) Incident Management
8 178 (9.92%) PRINCE2
9 160 (8.92%) Problem Management
10 142 (7.92%) Stakeholder Management
11 116 (6.47%) Continuous Improvement
12 115 (6.41%) Service Design
13 108 (6.02%) Process Improvement
14 102 (5.69%) Agile Software Development
15 98 (5.46%) Mentoring
16 96 (5.35%) Performance Management
17 91 (5.07%) Business Development
18 89 (4.96%) Information Security
19 84 (4.68%) Configuration Management
20 82 (4.57%) Line Management
Programming Languages
1 170 (9.48%) SQL
2 122 (6.80%) JavaScript
3 70 (3.90%) Java
4 66 (3.68%) PowerShell
5 59 (3.29%) C#
5 59 (3.29%) Perl
6 42 (2.34%) Python
7 36 (2.01%) Bash Shell
8 30 (1.67%) T-SQL
9 21 (1.17%) C
10 13 (0.72%) Ruby
10 13 (0.72%) Shell Script
11 11 (0.61%) VBScript
12 9 (0.50%) PL/SQL
12 9 (0.50%) VB
13 8 (0.45%) XPath
14 6 (0.33%) C++
14 6 (0.33%) Groovy
14 6 (0.33%) Korn
15 5 (0.28%) ABAP
Qualifications
1 271 (15.11%) Degree
2 144 (8.03%) ITIL Certification
3 75 (4.18%) Security Cleared
4 69 (3.85%) Microsoft Certification
5 68 (3.79%) SC Cleared
6 65 (3.62%) ISEB
7 59 (3.29%) CISSP
8 43 (2.40%) MCSE
9 30 (1.67%) Cisco Certification
9 30 (1.67%) MCSA
10 26 (1.45%) PMI Certification
11 25 (1.39%) CEH
12 23 (1.28%) CISM
13 22 (1.23%) CCNA
14 21 (1.17%) MCP
15 18 (1.00%) DV Cleared
16 17 (0.95%) PRINCE2 Practitioner
16 17 (0.95%) SANS
17 16 (0.89%) CISA
18 12 (0.67%) GCIA
Quality Assurance & Compliance
1 223 (12.43%) SLA
2 70 (3.90%) QA
3 51 (2.84%) ISO/IEC 27001
4 49 (2.73%) COBIT
5 21 (1.17%) ISO/IEC 20000
6 20 (1.11%) ISO 9001
7 16 (0.89%) Data Quality
8 14 (0.78%) PCI DSS
9 11 (0.61%) SAS 70
10 10 (0.56%) PMBOK
11 9 (0.50%) Sarbanes-Oxley
12 5 (0.28%) ISO 9000
12 5 (0.28%) ISO22301
13 3 (0.17%) P3O
14 2 (0.11%) ISO19770
15 1 (0.056%) GPG13
15 1 (0.056%) ISO27002
System Software
1 223 (12.43%) Active Directory
2 90 (5.02%) VMware Infrastructure
3 37 (2.06%) vSphere
4 32 (1.78%) XenDesktop
5 23 (1.28%) XenApp
6 16 (0.89%) VMware ESX
6 16 (0.89%) XenServer
7 12 (0.67%) Hyper-V
7 12 (0.67%) Terminal Services
8 11 (0.61%) Firmware
8 11 (0.61%) NFS
9 9 (0.50%) Veritas Cluster Server
10 7 (0.39%) Snort
11 5 (0.28%) Docker
12 4 (0.22%) Oracle RAC
12 4 (0.22%) VMware ESXi
13 3 (0.17%) Microsoft App-V
13 3 (0.17%) Oracle Clusterware
13 3 (0.17%) Squid
13 3 (0.17%) vCloud
Systems Management
1 43 (2.40%) SCCM
2 15 (0.84%) Puppet
3 14 (0.78%) Tivoli Storage Manager
4 13 (0.72%) Nagios
4 13 (0.72%) SCOM
5 12 (0.67%) RSA enVision
6 10 (0.56%) ZABBIX
7 9 (0.50%) vRealize
7 9 (0.50%) WMI
8 8 (0.45%) Opsview
8 8 (0.45%) Unicenter
9 7 (0.39%) Ansible
10 5 (0.28%) HP Data Protector
10 5 (0.28%) HP Quality Center
11 4 (0.22%) Data Guard
11 4 (0.22%) Oracle RMAN
11 4 (0.22%) Systems Management Server (SMS)
12 3 (0.17%) Cisco IPCC
12 3 (0.17%) DameWare
12 3 (0.17%) NetBackup
Vendors
1 354 (19.73%) Microsoft
2 249 (13.88%) ServiceNow
3 202 (11.26%) Remedy
4 144 (8.03%) Cisco
5 143 (7.97%) Oracle
6 123 (6.86%) VMware
7 115 (6.41%) BMC
8 108 (6.02%) Citrix
9 89 (4.96%) HP
10 75 (4.18%) Red Hat
11 63 (3.51%) IBM
12 60 (3.34%) SAP
13 42 (2.34%) Dell
14 41 (2.29%) NetApp
15 39 (2.17%) Cadence
16 38 (2.12%) Juniper
17 35 (1.95%) CheckPoint
17 35 (1.95%) SolarWinds
18 34 (1.90%) CA
19 26 (1.45%) LANDesk
City, London
Senitor Associates
Posted: 4 hours ago
Cambridgeshire
EDWARD CARTER SOLUTIONS
Salary: bonus and benefits
Posted: 14 hours ago
London
Etonwood
Posted: 14 hours ago
Oxford, Oxfordshire
Logix Resourcing
Posted: 14 hours ago
Central London / West End
Hays Finance Technology
Salary: £22500.00 - £26500.00 per annum
Posted: 18 hours ago
London
Harrington Starr
Salary: £40000 - £50000 per annum + bonus, benefits + training
Posted: 21 hours ago
Central London / West End
Pesaro
Salary: From £80,000 to £85,000 per annum Car + Bonus + Pension + 25 days Leav
Posted: 23 hours ago
Altrincham, Cheshire
Harvey Nash plc
Posted: Yesterday
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £40000 - £55000 per annum
Posted: Yesterday
Altrincham, Cheshire
Rullion IT Plus
Salary: £45000 - £50000 per annum
Posted: Yesterday
Nottingham, Nottinghamshire
Senitor Associates
Salary: £31000 - £35000 per annum + Benefits + Great Company
Posted: Yesterday
Nottingham, Nottinghamshire
Senitor Associates
Salary: £31000 - £35000 per annum + Benefits + Great Company
Posted: Yesterday
City, London
Premier IT
Salary: £25000 - £30000 per annum
Posted: Yesterday
London
Hanover IT Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
London
Executive Recruitment Services (ERS)
Salary: £22000 - £26500 per annum + Pension
Posted: 2 days ago
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £40,000 to £44,000 per annum
Posted: 2 days ago
Bristol, Avon
UWE
Salary: From £28,143 to £31,656 per annum
Posted: 2 days ago
Bolton, Lancashire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 2 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £70,000 per annum Maximum £70,000 plus up to 20% bonus, shares a
Posted: 4 days ago
Egham, Surrey
Parham Consulting
Salary: Up to £70,000 per annum Maximum £70,000 plus up to 20% bonus, shares a
Posted: 4 days ago
Lincoln, Lincolnshire
QUANTICA
Salary: £40000 - £50000 per annum
Posted: 4 days ago
South West London
Logic Engagements Ltd
Salary: £47000 - £55000 per annum + bonus, pension, private health
Posted: 4 days ago
Derby, Derbyshire
Experis Ltd
Salary: £32000.00 - £38000.00 per annum + Benefits
Posted: 4 days ago
Derby, Derbyshire
Experis Ltd
Salary: £32000 - £38000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Ashdown IT
Salary: £65000 - £70000 per annum + bonus and benefits
Posted: 5 days ago
Northampton, Northamptonshire
Ascent People Ltd
Salary: £33000 - £38000 per annum + Pension, Training Budget
Posted: 5 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 5 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: exceptional benefits
Posted: 5 days ago
Lancashire
Verticality Ltd
Salary: £40-50k DOE + extensive benefits
Posted: 5 days ago
Amersham, Buckinghamshire
FT Select
Salary: From £45,000 to £50,000 per annum plus car allowance and benefits
Posted: 5 days ago
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £36000.00 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Barrow-In-Furness, Cumbria
FT Select
Salary: Up to £60,000 per annum
Posted: 6 days ago
Surrey
IntaPeople
Salary: £20000 - £24000 per annum
Posted: 6 days ago
Fareham, Hampshire
Lockheed Martin
Posted: 6 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Salary: Competitive + excellent benefits
Posted: 8 days ago
South East
Cognizant
Posted: 11 days ago
City, London
Cireson
Salary: From £22,000 to £30,000 per annum
Posted: 12 days ago