The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 109 133 145
Rank change year-on-year
+24 +12
Permanent jobs citing Service Management 2624 2446 1964
As % of all permanent IT jobs located in England 2.57% 2.24% 1.93%
As % of the Processes & Methodologies category 3.03% 2.70% 2.38%
Number of salaries quoted 2022 1805 1504
Average salary £48,000 £47,500 £45,500
Average salary % change year-on-year
+1.05% +4.39%
90% offered a salary of more than £26,000 £26,275 £26,500
10% offered a salary of more than £72,500 £72,500 £75,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86640 90513 82524
As % of all permanent IT jobs located in England 84.74% 82.77% 81.09%
Number of salaries quoted 71744 73516 68202
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 31 July 2015.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 1014 £55,500 +5.71% 117
South East +1 575 £45,000 +5.88% 64
South West +19 214 £45,000 +12.50% 28
North West +55 211 £45,000 +4.04% 29
West Midlands +17 167 £45,000 -22.41% 26
East of England +13 141 £50,000 +5.26% 20
Yorkshire -42 140 £37,000 -12.94% 19
East Midlands +24 100 £41,674 +1.99% 11
North East +3 33 £32,500 - 9
Midlands +1 15 £60,000 +20.00% 2
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3606 (67.53%) ITIL
2 1460 (27.34%) Service Delivery
3 1264 (23.67%) Finance
4 1233 (23.09%) Microsoft
5 1202 (22.51%) ITSM
6 1164 (21.80%) Windows
7 1026 (19.21%) Project Management
8 843 (15.79%) SLA
9 765 (14.33%) MS Excel
10 763 (14.29%) Degree
11 721 (13.50%) Change Management
12 667 (12.49%) Active Directory
13 659 (12.34%) PRINCE2
14 655 (12.27%) Problem Management
15 631 (11.82%) Analytical Skills
15 631 (11.82%) SQL
16 620 (11.61%) Incident Management
17 615 (11.52%) MS Office
18 546 (10.22%) Agile Software Development
19 501 (9.38%) Stakeholder Management
20 494 (9.25%) Data Centre
21 491 (9.19%) VMware
22 485 (9.08%) Continuous Improvement
23 476 (8.91%) Management Information System
24 471 (8.82%) ITIL Certification
25 461 (8.63%) Cisco
26 460 (8.61%) SQL Server
27 459 (8.60%) Security Cleared
28 457 (8.56%) Linux
29 382 (7.15%) Telecoms

Service Management
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 243 (4.55%) MS Exchange
2 226 (4.23%) SharePoint
3 140 (2.62%) IIS
4 94 (1.76%) Apache
5 85 (1.59%) Exchange Server 2010
6 81 (1.52%) Lync
7 77 (1.44%) Blackberry Enterprise Server
8 71 (1.33%) Tomcat
9 57 (1.07%) WebSphere
10 42 (0.79%) CMS
11 35 (0.66%) Drupal
12 32 (0.60%) Exchange Server 2007
13 31 (0.58%) IBM Notes
14 29 (0.54%) WorkSite
15 28 (0.52%) nginx
16 21 (0.39%) Exchange Server 2013
17 20 (0.37%) SAS
18 18 (0.34%) WebLogic
19 17 (0.32%) NetWeaver
19 17 (0.32%) Exchange Server 2003
Applications
1 765 (14.33%) MS Excel
2 615 (11.52%) MS Office
3 116 (2.17%) MS PowerPoint
4 70 (1.31%) MS Visio
5 58 (1.09%) MS Project
6 17 (0.32%) Spreadsheet
7 4 (0.075%) Photoshop
7 4 (0.075%) Acrobat
7 4 (0.075%) Adobe Illustrator
8 3 (0.056%) SPSS
8 3 (0.056%) ProjectWise
9 2 (0.037%) InfoPath
Business Applications
1 98 (1.84%) Remedy ITSM
2 48 (0.90%) SAP ERP
3 44 (0.82%) SAP SM
4 22 (0.41%) Dynamics CRM
5 14 (0.26%) assyst
5 14 (0.26%) Summit
5 14 (0.26%) SAP CO
5 14 (0.26%) SAP FI/CO
5 14 (0.26%) SAP FI
6 12 (0.22%) SAP CRM
7 10 (0.19%) SAP HR
7 10 (0.19%) SAP SD
7 10 (0.19%) SAP HCM
8 9 (0.17%) SAP SRM
8 9 (0.17%) SAP Payroll
8 9 (0.17%) SAP MM
8 9 (0.17%) SAP CS
9 8 (0.15%) SAP Oil and Gas
9 8 (0.15%) Oracle Applications
9 8 (0.15%) Oracle EBS
Cloud Services
1 121 (2.27%) SaaS
2 97 (1.82%) Amazon AWS
3 86 (1.61%) Office 365
4 65 (1.22%) Microsoft Azure
5 37 (0.69%) Cloud Computing
6 18 (0.34%) PaaS
7 14 (0.26%) IaaS
8 12 (0.22%) Mimecast
9 8 (0.15%) AWS CloudFormation
9 8 (0.15%) Amazon EC2
10 6 (0.11%) Google Cloud Platform
11 5 (0.094%) Yammer
12 3 (0.056%) IBM Blueworks
12 3 (0.056%) Google Drive
12 3 (0.056%) Force.com
13 1 (0.019%) Google Analytics
13 1 (0.019%) Google Apps
13 1 (0.019%) Azure Active Directory
Communications & Networking
1 305 (5.71%) LAN
2 278 (5.21%) WAN
3 239 (4.48%) Firewall
4 180 (3.37%) SAN
5 171 (3.20%) DNS
6 165 (3.09%) VPN
7 145 (2.72%) TCP/IP
8 135 (2.53%) Internet
9 99 (1.85%) DHCP
10 91 (1.70%) VoIP
11 90 (1.69%) MPLS
12 73 (1.37%) Wireless
13 60 (1.12%) Cisco Nexus
14 57 (1.07%) VLAN
15 55 (1.03%) SSL
16 53 (0.99%) NAS
17 52 (0.97%) Cisco ASA
18 47 (0.88%) Network Security
18 47 (0.88%) BGP
19 44 (0.82%) Cisco IOS
Database & Business Intelligence
1 460 (8.61%) SQL Server
2 138 (2.58%) MySQL
3 91 (1.70%) Oracle Database
4 86 (1.61%) Relational Database
5 81 (1.52%) SQL Server Reporting Services
6 74 (1.39%) SQL Server Integration Services
7 52 (0.97%) Big Data
8 48 (0.90%) Data Warehouse
9 42 (0.79%) BusinessObjects
10 35 (0.66%) SQL Server Analysis Services
10 35 (0.66%) SQL Server 2008
11 33 (0.62%) Oracle Database 11g
12 30 (0.56%) RDBMS
13 27 (0.51%) Oracle Reports
13 27 (0.51%) SQL Server 2012
14 23 (0.43%) DB2
15 22 (0.41%) SAP HANA
16 21 (0.39%) Data Mining
17 20 (0.37%) Oracle Database 10g
17 20 (0.37%) SQL Server 2005
Development Applications
1 41 (0.77%) Team Foundation Server
2 34 (0.64%) Git (software)
3 32 (0.60%) JIRA
4 30 (0.56%) Visual Studio
5 29 (0.54%) VSS/SourceSafe
6 28 (0.52%) Subversion
6 28 (0.52%) Maven
7 27 (0.51%) Selenium
8 22 (0.41%) Jenkins
9 17 (0.32%) PowerDesigner
10 16 (0.30%) Rational DOORS
11 14 (0.26%) WebDriver
11 14 (0.26%) Eclipse
12 12 (0.22%) Hudson
13 8 (0.15%) Ant
13 8 (0.15%) JUnit
13 8 (0.15%) Oracle Forms
14 5 (0.094%) Cucumber
15 4 (0.075%) Talend Open Studio
16 3 (0.056%) FishEye
General
1 1264 (23.67%) Finance
2 382 (7.15%) Telecoms
3 335 (6.27%) Banking
4 261 (4.89%) Retail
5 222 (4.16%) Law
6 192 (3.60%) Manufacturing
7 177 (3.31%) Legal
8 160 (3.00%) Marketing
9 102 (1.91%) Financial Institution
10 89 (1.67%) Back Office
11 72 (1.35%) Investment Banking
12 70 (1.31%) Front Office
13 67 (1.25%) Billing
14 56 (1.05%) Advertising
15 43 (0.81%) Games
15 43 (0.81%) French Language
15 43 (0.81%) German Language
16 40 (0.75%) Pharmaceutical
17 36 (0.67%) Publishing
18 34 (0.64%) Military
Job Titles
1 1008 (18.88%) Service Manager
2 997 (18.67%) Analyst
3 476 (8.91%) Delivery Manager
4 421 (7.88%) Services Delivery Manager
5 396 (7.42%) Consultant
6 363 (6.80%) Support Analyst
7 277 (5.19%) Service Analyst
8 261 (4.89%) Architect
9 257 (4.81%) Applications Support
10 218 (4.08%) Project Manager
11 213 (3.99%) Service Desk Analyst
12 164 (3.07%) IT Services Manager
13 153 (2.87%) Developer
14 133 (2.49%) Problem Manager
15 123 (2.30%) Transition Manager
16 122 (2.28%) Team Leader
17 120 (2.25%) Support Engineer
18 115 (2.15%) Applications Support Analyst
19 109 (2.04%) Technical Consultant
20 107 (2.00%) Solutions Architect
Libraries, Frameworks & Software Standards
1 228 (4.27%) .NET
2 187 (3.50%) Web Services
3 141 (2.64%) HTML
4 98 (1.84%) XML
4 98 (1.84%) CSS
5 88 (1.65%) Middleware
6 84 (1.57%) ASP.NET
7 45 (0.84%) jQuery
8 38 (0.71%) J2EE
9 33 (0.62%) .NET Framework
10 32 (0.60%) REST
11 31 (0.58%) Ajax
12 25 (0.47%) SOAP
13 23 (0.43%) Spring
14 22 (0.41%) COM
14 22 (0.41%) CGI
15 21 (0.39%) RESTful
16 19 (0.36%) HTML5
17 18 (0.34%) SAP Basis
18 17 (0.32%) Hibernate
Miscellaneous
1 631 (11.82%) Analytical Skills
2 494 (9.25%) Data Centre
3 476 (8.91%) Management Information System
4 170 (3.18%) Computer Science
5 157 (2.94%) Blackberry
6 107 (2.00%) Life Science
6 107 (2.00%) CMDB
7 77 (1.44%) PMI
8 70 (1.31%) Statistics
9 69 (1.29%) Performance Metrics
10 64 (1.20%) iPad
11 62 (1.16%) User Experience
11 62 (1.16%) GIS
12 60 (1.12%) Mainframe
13 58 (1.09%) Client/Server
13 58 (1.09%) Enterprise Software
14 54 (1.01%) Thin Client
14 54 (1.01%) Fat Client
15 52 (0.97%) Replication
16 49 (0.92%) NHS
Operating Systems
1 1164 (21.80%) Windows
2 457 (8.56%) Linux
3 325 (6.09%) Windows 7
4 302 (5.66%) UNIX
5 212 (3.97%) Windows Server 2008
6 134 (2.51%) Windows Server 2012
7 111 (2.08%) Windows Server 2003
8 105 (1.97%) Windows XP
9 90 (1.69%) Android
10 86 (1.61%) Red Hat Enterprise Linux
11 76 (1.42%) Apple iOS
12 72 (1.35%) Solaris
13 57 (1.07%) Windows 8
14 40 (0.75%) AIX
15 33 (0.62%) Mac OS X
16 24 (0.45%) Ubuntu
16 24 (0.45%) CentOS
17 22 (0.41%) Windows Vista
18 21 (0.39%) Windows Mobile
19 15 (0.28%) HPUX
Processes & Methodologies
1 3606 (67.53%) ITIL
2 1460 (27.34%) Service Delivery
3 1202 (22.51%) ITSM
4 1026 (19.21%) Project Management
5 721 (13.50%) Change Management
6 659 (12.34%) PRINCE2
7 655 (12.27%) Problem Management
8 620 (11.61%) Incident Management
9 546 (10.22%) Agile Software Development
10 501 (9.38%) Stakeholder Management
11 485 (9.08%) Continuous Improvement
12 324 (6.07%) Configuration Management
13 293 (5.49%) Risk Management
14 241 (4.51%) Release Management
14 241 (4.51%) Line Management
15 232 (4.34%) Business Continuity
16 229 (4.29%) Information Security
17 226 (4.23%) Root Cause Analysis
18 210 (3.93%) Mentoring
19 209 (3.91%) Coaching
Programming Languages
1 631 (11.82%) SQL
2 183 (3.43%) Java
3 155 (2.90%) C
4 147 (2.75%) JavaScript
5 118 (2.21%) C#
6 100 (1.87%) PowerShell
7 67 (1.25%) T-SQL
8 64 (1.20%) PL/SQL
9 60 (1.12%) Python
10 57 (1.07%) PHP
11 53 (0.99%) Perl
12 37 (0.69%) Shell Script
13 34 (0.64%) C++
14 33 (0.62%) VB
15 32 (0.60%) VBA
16 30 (0.56%) VBScript
17 29 (0.54%) Bash Shell
18 15 (0.28%) Korn
19 12 (0.22%) VB.NET
20 9 (0.17%) Ruby
Qualifications
1 763 (14.29%) Degree
2 471 (8.82%) ITIL Certification
3 459 (8.60%) Security Cleared
4 265 (4.96%) SC Cleared
5 246 (4.61%) Microsoft Certification
6 170 (3.18%) ISEB
7 150 (2.81%) Cisco Certification
8 142 (2.66%) MCP
8 142 (2.66%) ITIL Foundation Certificate
9 137 (2.57%) MCSE
10 131 (2.45%) PMI Certification
11 113 (2.12%) DV Cleared
12 101 (1.89%) CCNA
12 101 (1.89%) CISSP
13 73 (1.37%) PMP
14 71 (1.33%) CCNP
15 67 (1.25%) MCITP
16 65 (1.22%) CISM
17 56 (1.05%) PRINCE2 Certification
18 53 (0.99%) ISTQB
Quality Assurance & Compliance
1 843 (15.79%) SLA
2 188 (3.52%) ISO/IEC 27001
3 131 (2.45%) QA
4 83 (1.55%) COBIT
5 67 (1.25%) ISO 9001
6 54 (1.01%) PCI DSS
7 28 (0.52%) Sarbanes-Oxley
8 20 (0.37%) PMBOK
9 12 (0.22%) Data Quality
10 8 (0.15%) ISO 14001
10 8 (0.15%) Solvency II
11 7 (0.13%) JSP 440
11 7 (0.13%) ISO/IEC 20000
12 6 (0.11%) HIPAA
12 6 (0.11%) 21 CFR Part 11
13 2 (0.037%) ISO 9000
13 2 (0.037%) DO-178B
13 2 (0.037%) Basel III
14 1 (0.019%) GAMP
14 1 (0.019%) TickIT
System Software
1 667 (12.49%) Active Directory
2 369 (6.91%) VMware Infrastructure
3 104 (1.95%) XenDesktop
4 102 (1.91%) XenApp
5 100 (1.87%) Hyper-V
6 64 (1.20%) vSphere
7 40 (0.75%) VMware ESX
8 29 (0.54%) Microsoft App-V
9 24 (0.45%) Terminal Services
10 23 (0.43%) vCloud
11 21 (0.39%) Oracle RAC
12 18 (0.34%) Varnish
13 11 (0.21%) VMware ESXi
14 10 (0.19%) KVM
14 10 (0.19%) Citrix Presentation Server
15 8 (0.15%) Xen
15 8 (0.15%) Microsoft Virtual Server
16 7 (0.13%) Snort
16 7 (0.13%) Terminal Server
17 6 (0.11%) VMware Workstation
Systems Management
1 162 (3.03%) SCCM
2 67 (1.25%) SCOM
3 61 (1.14%) Puppet
4 52 (0.97%) Nagios
5 44 (0.82%) Opscode Chef
6 32 (0.60%) Opsview
7 29 (0.54%) Tivoli
8 28 (0.52%) HP Quality Center
9 27 (0.51%) WSUS
10 25 (0.47%) Cisco LMS
11 22 (0.41%) Cisco Prime
12 21 (0.39%) Tivoli Storage Manager
13 20 (0.37%) Salt
14 16 (0.30%) Ansible
14 16 (0.30%) Norton AntiVirus
15 15 (0.28%) logstash
16 13 (0.24%) Backup Exec
17 11 (0.21%) NetBackup
18 10 (0.19%) CA Single Sign-On
18 10 (0.19%) Netcool
Vendors
1 1233 (23.09%) Microsoft
2 491 (9.19%) VMware
3 461 (8.63%) Cisco
4 361 (6.76%) Oracle
5 315 (5.90%) Citrix
6 291 (5.45%) HP
7 252 (4.72%) SAP
8 217 (4.06%) ServiceNow
9 189 (3.54%) Remedy
10 117 (2.19%) IBM
11 114 (2.13%) NetApp
12 91 (1.70%) Red Hat
13 83 (1.55%) EMC
14 82 (1.54%) Dell
15 77 (1.44%) BMC
16 59 (1.10%) Symantec
17 56 (1.05%) Salesforce.com
18 51 (0.96%) LANDesk
19 47 (0.88%) McAfee
20 46 (0.86%) Apple
Leicester, Leicestershire
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Company Car or £5k Allowance
Posted: 8 hours ago
London
ARC IT Recruitment Ltd
Salary: £55000 Per Annum +car allowance+ bonus + benefits
Posted: 14 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: 14 hours ago
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 14 hours ago
Hampshire
Randstad Technologies
Salary: £70000.00 per annum + benefits
Posted: 15 hours ago
Brentwood, Essex
Westbourne Partners
Salary: From £45,000 to £50,000 per annum
Posted: 15 hours ago
Portsmouth, Hampshire
Senitor Associates
Salary: £16000 - £20000 per annum + Benefits
Posted: 15 hours ago
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum + Company Car or £5k Allowance
Posted: 15 hours ago
London
Executive Recruitment Services (ERS)
Salary: £25000 - £36000 per annum
Posted: 15 hours ago
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Posted: 16 hours ago
London
Opilio Recruitment
Salary: £70k - 80k per year
Posted: 17 hours ago
London
Connectus
Salary: £50000 - £60000 per annum + benefits
Posted: 17 hours ago
Slough, Berkshire
Telefnica
Posted: 17 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £70000 - £80000 per annum + Benefits
Posted: 17 hours ago
Colchester, Essex
Ashdown IT
Salary: £24000 - £26000 per annum + bonus
Posted: 18 hours ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 18 hours ago
Aldershot, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £85000.00 per annum + benefits
Posted: 19 hours ago
Maidenhead, Berkshire
Talent Crew
Salary: £40000 - £50000 per annum
Posted: 20 hours ago
City, London
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 20 hours ago
City, London
Anderson Lamb
Salary: From £40,000 to £50,000 per annum Plus benefits
Posted: 20 hours ago