The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 122 116 118
Rank change year-on-year
-6 +2
Permanent jobs citing Service Management 2284 2607 2678
As % of all permanent IT jobs located in England 2.58% 2.55% 2.51%
As % of the Processes & Methodologies category 2.92% 2.92% 2.94%
Number of salaries quoted 1699 2066 2069
Median salary £46,207 £47,500 £47,500
Median salary % change year-on-year
-2.72% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
78268 89260 91108
As % of all permanent IT jobs located in England 88.26% 87.35% 85.36%
Number of salaries quoted 65775 74539 73515
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 24 September 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -35 699 £50,000 -9.09% 54
South East -7 452 £45,000 +5.88% 36
West Midlands +20 247 £43,507 -12.98% 21
South West +5 211 £40,000 - 13
North West -12 200 £45,000 +4.65% 21
East of England +49 192 £47,500 -1.04% 21
Yorkshire +8 158 £45,000 +20.00% 13
East Midlands +35 86 £42,500 +13.33% 5
North East -15 16 £40,750 -20.81% 3
Midlands -1 5 £51,500 -26.42%
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 24 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3048 (67.61%) ITIL
2 1166 (25.87%) ITSM
3 1161 (25.75%) Finance
4 1102 (24.45%) Service Delivery
5 1091 (24.20%) Windows
6 960 (21.30%) Microsoft
7 762 (16.90%) Project Management
8 749 (16.61%) SLA
9 748 (16.59%) Active Directory
10 656 (14.55%) Change Management
11 618 (13.71%) MS Excel
12 562 (12.47%) Incident Management
13 553 (12.27%) Degree
14 543 (12.05%) Agile Software Development
15 530 (11.76%) SQL
16 521 (11.56%) MS Office
17 516 (11.45%) Problem Management
18 508 (11.27%) Linux
19 507 (11.25%) ITIL V3
20 489 (10.85%) Cisco
21 468 (10.38%) VMware
22 467 (10.36%) PRINCE2
23 458 (10.16%) Analytical Skills
24 431 (9.56%) Continuous Improvement
25 428 (9.49%) Stakeholder Management
26 417 (9.25%) Citrix
27 412 (9.14%) Data Centre
28 390 (8.65%) Management Information System
29 388 (8.61%) SQL Server
29 388 (8.61%) Windows Server

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 277 (6.14%) MS Exchange
2 190 (4.21%) SharePoint
3 164 (3.64%) Exchange Server 2010
4 99 (2.20%) IIS
5 73 (1.62%) Apache
6 60 (1.33%) Exchange Server 2013
7 49 (1.09%) Skype for Business
8 43 (0.95%) Tomcat
9 39 (0.87%) Exchange Server 2007
10 28 (0.62%) Blackberry Enterprise Server
10 28 (0.62%) CMS
11 27 (0.60%) WordPress
12 26 (0.58%) Confluence
13 25 (0.55%) OpenStack
13 25 (0.55%) SharePoint 2013
14 24 (0.53%) WebSphere
15 21 (0.47%) WebLogic
16 20 (0.44%) BizTalk Server
16 20 (0.44%) JBoss
17 17 (0.38%) SharePoint 2010
Applications
1 618 (13.71%) MS Excel
2 521 (11.56%) MS Office
3 92 (2.04%) MS PowerPoint
4 53 (1.18%) MS Visio
5 31 (0.69%) MS Project
6 6 (0.13%) Spreadsheet
7 4 (0.089%) Adobe Creative Suite
7 4 (0.089%) Final Cut Pro
8 3 (0.067%) AutoCAD
8 3 (0.067%) SOLIDWORKS
9 2 (0.044%) Gephi
10 1 (0.022%) Acrobat
10 1 (0.022%) HipChat
10 1 (0.022%) Maya
Business Applications
1 80 (1.77%) Remedy ITSM
2 40 (0.89%) Dynamics CRM
3 38 (0.84%) assyst
4 23 (0.51%) Dynamics AX
5 17 (0.38%) SAP FI
6 16 (0.35%) SAP BPC
7 14 (0.31%) SAP FI-AP
7 14 (0.31%) SAP FI-AR
7 14 (0.31%) SAP FI-GL
8 12 (0.27%) Maximo
8 12 (0.27%) Oracle EBS
9 11 (0.24%) Eloqua
9 11 (0.24%) Oracle Applications
10 10 (0.22%) Oracle BPM
10 10 (0.22%) SAP ERP
10 10 (0.22%) SAP HR
11 9 (0.20%) SAP CRM
11 9 (0.20%) SAP MDM
11 9 (0.20%) SAP SRM
12 8 (0.18%) Bloomberg TOMS
Cloud Services
1 191 (4.24%) Office 365
2 177 (3.93%) Microsoft Azure
3 174 (3.86%) Amazon AWS
4 170 (3.77%) SaaS
5 118 (2.62%) IaaS
6 113 (2.51%) PaaS
7 76 (1.69%) Cloud Computing
8 66 (1.46%) Mimecast
9 63 (1.40%) Amazon EC2
10 10 (0.22%) AWS CloudFormation
11 8 (0.18%) iTunes
12 7 (0.16%) Amazon S3
12 7 (0.16%) GitHub
13 6 (0.13%) Amazon CloudWatch
14 4 (0.089%) Azure Active Directory
14 4 (0.089%) Bluemix
14 4 (0.089%) IBM Cloud
14 4 (0.089%) Virtual Private Cloud
15 3 (0.067%) Google Drive
15 3 (0.067%) Linode
Communications & Networking
1 289 (6.41%) Firewall
2 242 (5.37%) DNS
3 237 (5.26%) LAN
4 229 (5.08%) WAN
5 226 (5.01%) VPN
6 184 (4.08%) TCP/IP
7 149 (3.31%) DHCP
8 135 (2.99%) SAN
9 121 (2.68%) Internet
10 113 (2.51%) Wireless
11 87 (1.93%) VoIP
12 84 (1.86%) Network Security
13 78 (1.73%) MPLS
14 67 (1.49%) IP Telephony
15 66 (1.46%) Cisco Nexus
16 56 (1.24%) Cisco ASA
17 50 (1.11%) WLAN
18 47 (1.04%) Intrusion Detection
18 47 (1.04%) VLAN
19 46 (1.02%) Intranet
Database & Business Intelligence
1 388 (8.61%) SQL Server
2 135 (2.99%) MySQL
3 90 (2.00%) Oracle Database
4 81 (1.80%) SQL Server Reporting Services
5 80 (1.77%) DB2
6 66 (1.46%) Relational Database
7 65 (1.44%) SQL Server 2008
8 63 (1.40%) SQL Server Integration Services
9 49 (1.09%) Big Data
10 48 (1.06%) Data Warehouse
11 46 (1.02%) BusinessObjects
12 40 (0.89%) SQL Server 2012
13 30 (0.67%) MongoDB
14 29 (0.64%) RDBMS
15 27 (0.60%) NoSQL
15 27 (0.60%) QlikView
16 24 (0.53%) Hadoop
16 24 (0.53%) SQL Server 2005
17 20 (0.44%) GIS
18 19 (0.42%) Oracle Reports
Development Applications
1 66 (1.46%) Jenkins
2 51 (1.13%) JIRA
3 43 (0.95%) Git (software)
4 37 (0.82%) Team Foundation Server
5 34 (0.75%) Maven
6 20 (0.44%) Visual Studio
7 19 (0.42%) Ant
7 19 (0.42%) Vagrant
8 16 (0.35%) Cucumber
8 16 (0.35%) Eclipse
9 15 (0.33%) Subversion
10 11 (0.24%) Rational DOORS
10 11 (0.24%) Selenium
11 9 (0.20%) Oracle Forms
11 9 (0.20%) Talend Open Studio
12 8 (0.18%) Octopus Deploy
12 8 (0.18%) TeamCity
12 8 (0.18%) WebDriver
13 7 (0.16%) MSBuild
13 7 (0.16%) Sonatype Nexus
General
1 1161 (25.75%) Finance
2 273 (6.06%) Retail
3 244 (5.41%) Telecoms
4 225 (4.99%) Legal
5 184 (4.08%) Banking
6 150 (3.33%) Law
7 119 (2.64%) Marketing
8 115 (2.55%) Publishing
9 100 (2.22%) Manufacturing
10 62 (1.38%) Front Office
11 43 (0.95%) Back Office
12 40 (0.89%) Advertising
13 38 (0.84%) Billing
14 33 (0.73%) Investment Banking
15 28 (0.62%) International Banking
15 28 (0.62%) Local Government
16 26 (0.58%) Games
17 22 (0.49%) French Language
17 22 (0.49%) German Language
18 20 (0.44%) Financial Institution
Job Titles
1 969 (21.50%) Analyst
2 657 (14.57%) Service Manager
3 402 (8.92%) Service Analyst
4 363 (8.05%) IT Manager
5 333 (7.39%) Architect
6 293 (6.50%) Delivery Manager
7 276 (6.12%) Support Analyst
8 265 (5.88%) Services Delivery Manager
9 242 (5.37%) Service Desk Analyst
10 219 (4.86%) IT Services Manager
11 204 (4.53%) Consultant
12 184 (4.08%) Developer
13 180 (3.99%) Support Engineer
14 169 (3.75%) Applications Support
15 149 (3.31%) Solutions Architect
16 148 (3.28%) ITIL Manager
17 145 (3.22%) IT Analyst
18 140 (3.11%) 2nd Line Support
19 133 (2.95%) IT Support
20 130 (2.88%) Team Leader
Libraries, Frameworks & Software Standards
1 176 (3.90%) .NET
2 168 (3.73%) HTML
3 164 (3.64%) XML
4 147 (3.26%) Web Services
5 131 (2.91%) CSS
6 61 (1.35%) Middleware
7 49 (1.09%) SOAP
8 41 (0.91%) REST
9 35 (0.78%) jQuery
10 34 (0.75%) Spring
11 33 (0.73%) AngularJS
12 32 (0.71%) J2EE
12 32 (0.71%) JSON
13 31 (0.69%) Ruby on Rails
14 27 (0.60%) .NET Framework
14 27 (0.60%) Twitter Bootstrap
15 24 (0.53%) ASP.NET
16 23 (0.51%) Software Packaging
17 22 (0.49%) LAMP
18 20 (0.44%) ELK Stack
Miscellaneous
1 458 (10.16%) Analytical Skills
2 412 (9.14%) Data Centre
3 390 (8.65%) Management Information System
4 189 (4.19%) Computer Science
5 182 (4.04%) CMDB
6 84 (1.86%) Virtual Team
7 79 (1.75%) Blackberry
8 65 (1.44%) NHS
9 63 (1.40%) Video Conferencing
10 54 (1.20%) User Experience
11 51 (1.13%) Driving Licence
12 49 (1.09%) Statistics
13 47 (1.04%) Enterprise Software
14 45 (1.00%) Performance Metrics
15 39 (0.87%) Mathematics
16 35 (0.78%) Smartphone
17 34 (0.75%) iPhone
18 33 (0.73%) Mobile Computing
19 32 (0.71%) Mainframe
20 31 (0.69%) BYOD
Operating Systems
1 1091 (24.20%) Windows
2 508 (11.27%) Linux
3 388 (8.61%) Windows Server
4 337 (7.48%) Windows 7
5 264 (5.86%) Unix
6 190 (4.21%) Windows Server 2008
7 156 (3.46%) Windows Server 2012
8 116 (2.57%) Windows Server 2003
9 98 (2.17%) Red Hat Enterprise Linux
10 58 (1.29%) Solaris
11 56 (1.24%) Windows 8
12 53 (1.18%) CentOS
13 49 (1.09%) Windows XP
14 47 (1.04%) Android
15 46 (1.02%) Windows 10
16 35 (0.78%) AIX
17 31 (0.69%) Apple iOS
17 31 (0.69%) Mac OS X
18 27 (0.60%) Windows 2000
19 23 (0.51%) Mac OS
Processes & Methodologies
1 3048 (67.61%) ITIL
2 1166 (25.87%) ITSM
3 1102 (24.45%) Service Delivery
4 762 (16.90%) Project Management
5 656 (14.55%) Change Management
6 562 (12.47%) Incident Management
7 543 (12.05%) Agile Software Development
8 516 (11.45%) Problem Management
9 507 (11.25%) ITIL V3
10 467 (10.36%) PRINCE2
11 431 (9.56%) Continuous Improvement
12 428 (9.49%) Stakeholder Management
13 291 (6.46%) Service Design
14 245 (5.43%) Line Management
15 242 (5.37%) CRM
16 227 (5.04%) Configuration Management
17 224 (4.97%) Information Security
18 186 (4.13%) Mentoring
19 179 (3.97%) Presales
20 178 (3.95%) Asset Management
Programming Languages
1 530 (11.76%) SQL
2 217 (4.81%) Java
3 185 (4.10%) PowerShell
4 175 (3.88%) JavaScript
5 146 (3.24%) C#
6 98 (2.17%) C
7 69 (1.53%) PHP
8 62 (1.38%) Perl
8 62 (1.38%) Python
9 56 (1.24%) Ruby
10 55 (1.22%) T-SQL
11 52 (1.15%) Bash Shell
12 50 (1.11%) Shell Script
13 44 (0.98%) PL/SQL
14 29 (0.64%) VB
15 26 (0.58%) VB.NET
16 17 (0.38%) Groovy
16 17 (0.38%) VBScript
17 16 (0.35%) Scala
18 15 (0.33%) Korn
Qualifications
1 553 (12.27%) Degree
2 378 (8.39%) ITIL Certification
3 315 (6.99%) Security Cleared
4 203 (4.50%) Cisco Certification
5 178 (3.95%) Microsoft Certification
6 166 (3.68%) CCNA
7 155 (3.44%) SC Cleared
8 139 (3.08%) PMI Certification
9 131 (2.91%) PMP
10 125 (2.77%) CISSP
11 106 (2.35%) ISEB
12 99 (2.20%) MCP
13 97 (2.15%) DV Cleared
14 87 (1.93%) MCSE
15 85 (1.89%) CCNP
16 75 (1.66%) CISM
17 66 (1.46%) MCSA
18 59 (1.31%) MCITP
19 53 (1.18%) ITIL Foundation Certificate
20 50 (1.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 749 (16.61%) SLA
2 157 (3.48%) QA
3 109 (2.42%) ISO/IEC 27001
4 64 (1.42%) COBIT
5 51 (1.13%) PCI DSS
6 36 (0.80%) Sarbanes-Oxley
7 23 (0.51%) Data Quality
8 21 (0.47%) ISO 9001
9 9 (0.20%) ISO/IEC 20000
10 8 (0.18%) ISO 9000
11 7 (0.16%) Government Security Classifications
12 6 (0.13%) ISO22301
12 6 (0.13%) PMBOK
13 5 (0.11%) HMG Infosec
13 5 (0.11%) ISO 14001
13 5 (0.11%) ISO/IEC 17799
13 5 (0.11%) JSP 440
14 4 (0.089%) Dodd-Frank
14 4 (0.089%) RMADS
14 4 (0.089%) Solvency II
System Software
1 748 (16.59%) Active Directory
2 360 (7.99%) VMware Infrastructure
3 109 (2.42%) Hyper-V
4 98 (2.17%) vSphere
5 73 (1.62%) XenApp
6 70 (1.55%) Virtual Machines
7 51 (1.13%) XenDesktop
8 32 (0.71%) Virtual Servers
9 29 (0.64%) Microsoft App-V
10 26 (0.58%) Virtual Desktop
10 26 (0.58%) VMware ESX
11 20 (0.44%) KVM
11 20 (0.44%) vCloud
12 16 (0.35%) VMware ESXi
13 14 (0.31%) Microsoft Virtual Server
14 9 (0.20%) Terminal Services
15 8 (0.18%) Veritas Volume Manager
15 8 (0.18%) XenServer
16 7 (0.16%) Docker
16 7 (0.16%) Tivoli Workload Scheduler
Systems Management
1 259 (5.75%) SCCM
2 96 (2.13%) SCOM
3 88 (1.95%) Puppet
4 61 (1.35%) SCVMM
5 50 (1.11%) WSUS
6 42 (0.93%) Nagios
7 35 (0.78%) AirWatch
7 35 (0.78%) NetBackup
7 35 (0.78%) Opscode Chef
8 30 (0.67%) Tivoli
9 23 (0.51%) Ansible
10 19 (0.42%) Graphite
10 19 (0.42%) Uchiwa
11 17 (0.38%) Terraform
11 17 (0.38%) Zenoss
12 16 (0.35%) Cobbler
12 16 (0.35%) Packer
13 15 (0.33%) Grafana
13 15 (0.33%) McAfee ePO
14 14 (0.31%) Systems Management Server (SMS)
Vendors
1 960 (21.30%) Microsoft
2 489 (10.85%) Cisco
3 468 (10.38%) VMware
4 417 (9.25%) Citrix
5 373 (8.27%) Oracle
6 308 (6.83%) ServiceNow
7 285 (6.32%) HP
8 152 (3.37%) SAP
9 150 (3.33%) Juniper
10 134 (2.97%) IBM
11 133 (2.95%) Remedy
12 127 (2.82%) NetApp
13 124 (2.75%) CheckPoint
14 116 (2.57%) Red Hat
15 104 (2.31%) BMC
16 90 (2.00%) EMC
17 81 (1.80%) Mitel
18 70 (1.55%) Dell
19 59 (1.31%) Apple
20 58 (1.29%) SolarWinds
Huntingdon, Cambridgeshire
Nigel Frank International Ltd
Salary: £47000 per annum + Pension
Posted: Yesterday
North West London
Peopleworks
Salary: From £65,000 to £70,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: Yesterday
Hampshire
McGregor Boyall
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
Luton, Bedfordshire
Tria Recruitment
Salary: £40000.00 - £55000 per annum + Benefits
Posted: 3 days ago
Brackley, Northamptonshire
VIQU
Salary: £20k - 23k per year + benefits
Posted: Yesterday
London
Twenty Recruitment Group
Salary: £50000 - £100000 per annum + Plus bonus and benefits
Posted: 2 days ago
Chelmsford, Essex
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: Yesterday
Manchester, Lancashire
The Co-op
Salary: £35000.0 - £40000.0 per annum
Posted: Yesterday
Yorkshire
set2recruit
Salary: £25000 - £35000 Per Annum
Posted: Yesterday
Chippenham, Wiltshire
Opus Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: Yesterday
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £49511.00 - £55700.00 per annum
Posted: Yesterday
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Warwickshire
Harvey Nash plc
Posted: 4 days ago
York, North Yorkshire
Ioko
Posted: 4 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
South West London
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 3 days ago
Newquay, Cornwall
Harvey Nash plc
Posted: 3 days ago
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus + extensive benefi
Posted: Yesterday
Central London / West End
Peopleworks
Salary: From £30,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: Yesterday
London
Rainford Recruitment
Salary: £82000 per annum + up to, plus benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 3 days ago
Croydon, Surrey
Experis Ltd
Salary: £52969.00 - £62239.00 per annum
Posted: 5 days ago
Croydon, Surrey
Experis Ltd
Salary: £52969.00 - £62239.00 per annum
Posted: 5 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: Excellent please discuss
Posted: Yesterday
Sheffield, South Yorkshire
Reed Technology
Salary: £22000 - £24000 per annum
Posted: 3 days ago
Windsor, Berkshire
Davanti Solutions
Salary: From £100,000 to £110,000 per annum Bonus
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £75,000 to £95,000 per annum Bonus and benefits package
Posted: 2 days ago
Cambridge, Cambridgeshire
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 2 days ago
Middlesbrough, Cleveland
Spring Technology
Salary: £30000.00 per annum + Plus benefits
Posted: 3 days ago