The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 108 139 150
Rank change year-on-year
+31 +11
Permanent jobs citing Service Management 2631 2391 1942
As % of all permanent IT jobs located in England 2.58% 2.13% 1.90%
As % of the Processes & Methodologies category 3.06% 2.58% 2.34%
Number of salaries quoted 2024 1821 1511
Average salary £47,500 £47,500 £47,000
Average salary % change year-on-year
- +1.06%
90% offered a salary of more than £26,250 £26,500 £26,800
10% offered a salary of more than £71,025 £72,500 £75,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
85971 92682 82919
As % of all permanent IT jobs located in England 84.44% 82.72% 80.95%
Number of salaries quoted 71068 75748 69069
Average salary £50,000 £50,000 £47,000
Average salary % change year-on-year
- +6.38%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,500 £74,100
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 2 July 2015.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 982 £55,000 - 95
South East +13 651 £44,000 -2.22% 85
South West +10 217 £45,000 - 30
North West +47 197 £45,000 +16.12% 23
West Midlands +11 155 £45,000 -21.73% 31
Yorkshire -7 149 £36,500 -18.88% 27
East of England +1 131 £48,000 -4.00% 14
East Midlands +37 116 £42,837 +7.09% 11
Midlands 0 11 £60,000 +33.33% 1
North East -3 10 £35,000 +7.69% 16
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 2 July 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3623 (67.14%) ITIL
2 1437 (26.63%) Service Delivery
3 1297 (24.04%) Finance
4 1289 (23.89%) Microsoft
5 1222 (22.65%) Windows
6 1179 (21.85%) ITSM
7 970 (17.98%) Project Management
8 887 (16.44%) SLA
9 793 (14.70%) Degree
10 767 (14.21%) MS Excel
11 715 (13.25%) Active Directory
12 691 (12.81%) Change Management
13 656 (12.16%) Problem Management
14 638 (11.82%) MS Office
14 638 (11.82%) SQL
15 623 (11.55%) Analytical Skills
16 622 (11.53%) PRINCE2
17 616 (11.42%) Incident Management
18 509 (9.43%) Continuous Improvement
19 505 (9.36%) Agile Software Development
19 505 (9.36%) VMware
20 502 (9.30%) ITIL Certification
21 497 (9.21%) Data Centre
22 495 (9.17%) SQL Server
23 490 (9.08%) Cisco
24 476 (8.82%) Stakeholder Management
25 470 (8.71%) Linux
26 462 (8.56%) Security Cleared
27 456 (8.45%) Management Information System
28 388 (7.19%) Telecoms

Service Management
Top Related IT Skills in England by Category

For the 6 months to 2 July 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 253 (4.69%) MS Exchange
2 228 (4.23%) SharePoint
3 160 (2.97%) IIS
4 100 (1.85%) Apache
5 90 (1.67%) Exchange Server 2010
6 82 (1.52%) Lync
7 79 (1.46%) Blackberry Enterprise Server
8 74 (1.37%) Tomcat
9 55 (1.02%) WebSphere
10 43 (0.80%) IBM Notes
11 37 (0.69%) CMS
12 32 (0.59%) Exchange Server 2007
12 32 (0.59%) Drupal
13 27 (0.50%) WorkSite
14 26 (0.48%) nginx
15 25 (0.46%) WebLogic
16 24 (0.44%) Exchange Server 2013
17 19 (0.35%) SAS
17 19 (0.35%) Exchange Server 2003
18 17 (0.32%) JBoss
Applications
1 767 (14.21%) MS Excel
2 638 (11.82%) MS Office
3 120 (2.22%) MS PowerPoint
4 75 (1.39%) MS Visio
5 53 (0.98%) MS Project
6 18 (0.33%) Spreadsheet
7 5 (0.093%) InfoPath
8 4 (0.074%) Acrobat
9 3 (0.056%) Adobe Illustrator
9 3 (0.056%) Photoshop
9 3 (0.056%) ProjectWise
10 2 (0.037%) SPSS
Business Applications
1 95 (1.76%) Remedy ITSM
2 42 (0.78%) SAP ERP
3 39 (0.72%) SAP SM
4 18 (0.33%) Dynamics CRM
5 17 (0.32%) SAP CRM
6 16 (0.30%) assyst
7 13 (0.24%) SAP FI/CO
7 13 (0.24%) SAP CO
7 13 (0.24%) SAP FI
8 12 (0.22%) Summit
9 11 (0.20%) Dynamics AX
10 10 (0.19%) SAP HR
10 10 (0.19%) SAP SD
10 10 (0.19%) Oracle EBS
10 10 (0.19%) SAP HCM
11 9 (0.17%) SAP Payroll
11 9 (0.17%) SAP MM
11 9 (0.17%) SAP CS
12 8 (0.15%) Oracle Applications
13 7 (0.13%) SAP PP
Cloud Services
1 126 (2.34%) SaaS
2 96 (1.78%) Amazon AWS
3 77 (1.43%) Office 365
4 70 (1.30%) Microsoft Azure
5 36 (0.67%) Cloud Computing
6 21 (0.39%) PaaS
7 12 (0.22%) IaaS
8 8 (0.15%) Amazon EC2
8 8 (0.15%) AWS CloudFormation
9 6 (0.11%) Google Cloud Platform
9 6 (0.11%) Yammer
9 6 (0.11%) Mimecast
10 5 (0.093%) Force.com
11 4 (0.074%) Google Drive
12 2 (0.037%) IBM Blueworks
12 2 (0.037%) Google Apps
13 1 (0.019%) Azure Active Directory
Communications & Networking
1 301 (5.58%) LAN
2 273 (5.06%) WAN
3 271 (5.02%) Firewall
4 194 (3.60%) SAN
5 176 (3.26%) VPN
6 175 (3.24%) DNS
7 163 (3.02%) TCP/IP
8 140 (2.59%) Internet
9 101 (1.87%) DHCP
10 98 (1.82%) VoIP
11 93 (1.72%) MPLS
12 83 (1.54%) Wireless
13 63 (1.17%) Cisco ASA
14 59 (1.09%) Network Security
14 59 (1.09%) VLAN
14 59 (1.09%) Cisco Nexus
15 56 (1.04%) SSL
16 52 (0.96%) NAS
17 46 (0.85%) BGP
18 45 (0.83%) Broadband
Database & Business Intelligence
1 495 (9.17%) SQL Server
2 139 (2.58%) MySQL
3 90 (1.67%) SQL Server Reporting Services
4 86 (1.59%) Oracle Database
5 80 (1.48%) Relational Database
6 78 (1.45%) SQL Server Integration Services
7 56 (1.04%) Data Warehouse
8 49 (0.91%) Big Data
9 41 (0.76%) SQL Server 2008
10 39 (0.72%) Oracle Reports
11 38 (0.70%) DB2
12 36 (0.67%) SQL Server Analysis Services
13 34 (0.63%) Oracle Database 11g
14 31 (0.57%) RDBMS
15 25 (0.46%) Ingres
15 25 (0.46%) SQL Server 2012
16 24 (0.44%) SAP HANA
17 22 (0.41%) Data Mining
18 21 (0.39%) SQL Server 2005
19 19 (0.35%) SAP BW
Development Applications
1 40 (0.74%) Team Foundation Server
2 32 (0.59%) Visual Studio
3 31 (0.57%) VSS/SourceSafe
4 30 (0.56%) Subversion
5 27 (0.50%) JIRA
6 26 (0.48%) Git (software)
7 25 (0.46%) Selenium
8 18 (0.33%) Jenkins
9 17 (0.32%) PowerDesigner
10 16 (0.30%) Maven
11 15 (0.28%) WebDriver
12 14 (0.26%) Rational DOORS
13 12 (0.22%) Oracle Forms
14 9 (0.17%) Eclipse
15 6 (0.11%) Ant
15 6 (0.11%) JUnit
15 6 (0.11%) Hudson
16 5 (0.093%) Cucumber
17 4 (0.074%) Talend Open Studio
18 3 (0.056%) LoadRunner
General
1 1297 (24.04%) Finance
2 388 (7.19%) Telecoms
3 327 (6.06%) Banking
4 253 (4.69%) Retail
5 209 (3.87%) Law
6 184 (3.41%) Legal
7 179 (3.32%) Manufacturing
8 151 (2.80%) Marketing
9 108 (2.00%) Financial Institution
10 88 (1.63%) Front Office
11 85 (1.58%) Back Office
12 83 (1.54%) Investment Banking
13 74 (1.37%) Advertising
14 61 (1.13%) Billing
15 51 (0.95%) Games
16 48 (0.89%) French Language
17 45 (0.83%) German Language
18 44 (0.82%) Publishing
19 27 (0.50%) Military
19 27 (0.50%) Aerospace
Job Titles
1 1051 (19.48%) Analyst
2 977 (18.11%) Service Manager
3 468 (8.67%) Delivery Manager
4 416 (7.71%) Consultant
5 405 (7.51%) Services Delivery Manager
6 402 (7.45%) Support Analyst
7 300 (5.56%) Service Analyst
8 288 (5.34%) Architect
9 244 (4.52%) Applications Support
10 232 (4.30%) Service Desk Analyst
11 208 (3.85%) Project Manager
12 168 (3.11%) Developer
13 163 (3.02%) Problem Manager
14 141 (2.61%) IT Services Manager
15 136 (2.52%) Support Engineer
16 123 (2.28%) Applications Support Analyst
16 123 (2.28%) Transition Manager
17 122 (2.26%) Technical Consultant
18 121 (2.24%) Team Leader
19 116 (2.15%) Administrator
Libraries, Frameworks & Software Standards
1 242 (4.48%) .NET
2 190 (3.52%) Web Services
3 149 (2.76%) HTML
4 113 (2.09%) XML
5 94 (1.74%) CSS
6 89 (1.65%) ASP.NET
7 84 (1.56%) Middleware
8 51 (0.95%) J2EE
9 41 (0.76%) jQuery
10 37 (0.69%) .NET Framework
11 34 (0.63%) Ajax
11 34 (0.63%) SOAP
12 31 (0.57%) REST
13 28 (0.52%) COM
14 22 (0.41%) CGI
15 20 (0.37%) Spring
15 20 (0.37%) HTML5
16 18 (0.33%) SAP Basis
17 17 (0.32%) RESTful
18 16 (0.30%) Application Packaging
Miscellaneous
1 623 (11.55%) Analytical Skills
2 497 (9.21%) Data Centre
3 456 (8.45%) Management Information System
4 170 (3.15%) Blackberry
4 170 (3.15%) Computer Science
5 101 (1.87%) CMDB
6 91 (1.69%) Life Science
7 78 (1.45%) Statistics
8 71 (1.32%) PMI
9 70 (1.30%) iPad
10 63 (1.17%) Mainframe
11 59 (1.09%) User Experience
12 58 (1.07%) GIS
12 58 (1.07%) Client/Server
13 56 (1.04%) Thin Client
13 56 (1.04%) Replication
13 56 (1.04%) Fat Client
13 56 (1.04%) Performance Metrics
14 54 (1.00%) Enterprise Software
15 51 (0.95%) NHS
Operating Systems
1 1222 (22.65%) Windows
2 470 (8.71%) Linux
3 360 (6.67%) Windows 7
4 306 (5.67%) UNIX
5 230 (4.26%) Windows Server 2008
6 140 (2.59%) Windows Server 2012
7 116 (2.15%) Windows Server 2003
8 110 (2.04%) Windows XP
9 93 (1.72%) Solaris
10 88 (1.63%) Android
10 88 (1.63%) Red Hat Enterprise Linux
11 79 (1.46%) Apple iOS
12 65 (1.20%) Windows 8
13 46 (0.85%) AIX
14 37 (0.69%) Mac OS X
15 26 (0.48%) Ubuntu
16 23 (0.43%) Windows Vista
17 21 (0.39%) HPUX
18 20 (0.37%) VMS
18 20 (0.37%) CentOS
Processes & Methodologies
1 3623 (67.14%) ITIL
2 1437 (26.63%) Service Delivery
3 1179 (21.85%) ITSM
4 970 (17.98%) Project Management
5 691 (12.81%) Change Management
6 656 (12.16%) Problem Management
7 622 (11.53%) PRINCE2
8 616 (11.42%) Incident Management
9 509 (9.43%) Continuous Improvement
10 505 (9.36%) Agile Software Development
11 476 (8.82%) Stakeholder Management
12 293 (5.43%) Configuration Management
13 278 (5.15%) Risk Management
14 235 (4.36%) Business Continuity
14 235 (4.36%) Root Cause Analysis
15 233 (4.32%) Information Security
16 229 (4.24%) Release Management
17 222 (4.11%) Line Management
18 209 (3.87%) ITIL V3
19 204 (3.78%) People Management
Programming Languages
1 638 (11.82%) SQL
2 191 (3.54%) Java
3 148 (2.74%) JavaScript
4 147 (2.72%) C
5 128 (2.37%) C#
6 97 (1.80%) PowerShell
7 83 (1.54%) T-SQL
8 71 (1.32%) PL/SQL
9 64 (1.19%) Perl
10 58 (1.07%) Python
11 50 (0.93%) PHP
12 39 (0.72%) Shell Script
13 35 (0.65%) C++
14 30 (0.56%) VBA
15 29 (0.54%) Bash Shell
16 25 (0.46%) VB
17 24 (0.44%) VBScript
18 15 (0.28%) Korn
19 14 (0.26%) VB.NET
20 10 (0.19%) ABAP
Qualifications
1 793 (14.70%) Degree
2 502 (9.30%) ITIL Certification
3 462 (8.56%) Security Cleared
4 279 (5.17%) SC Cleared
5 265 (4.91%) Microsoft Certification
6 167 (3.09%) MCP
7 166 (3.08%) ISEB
8 156 (2.89%) MCSE
9 153 (2.84%) Cisco Certification
10 133 (2.46%) ITIL Foundation Certificate
11 122 (2.26%) DV Cleared
12 117 (2.17%) PMI Certification
13 116 (2.15%) CISSP
14 101 (1.87%) CCNA
15 71 (1.32%) CISM
16 67 (1.24%) CCNP
17 65 (1.20%) PMP
18 64 (1.19%) MCITP
19 57 (1.06%) MCSA
20 52 (0.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 887 (16.44%) SLA
2 200 (3.71%) ISO/IEC 27001
3 140 (2.59%) QA
4 77 (1.43%) COBIT
5 66 (1.22%) ISO 9001
6 61 (1.13%) PCI DSS
7 32 (0.59%) Sarbanes-Oxley
8 15 (0.28%) PMBOK
9 10 (0.19%) Data Quality
10 8 (0.15%) ISO 14001
10 8 (0.15%) Solvency II
11 7 (0.13%) JSP 440
12 6 (0.11%) HIPAA
12 6 (0.11%) 21 CFR Part 11
13 4 (0.074%) ISO 9000
14 3 (0.056%) ISO/IEC 20000
15 2 (0.037%) DO-178B
15 2 (0.037%) Basel III
16 1 (0.019%) ISO/IEC 17799
16 1 (0.019%) GAMP
System Software
1 715 (13.25%) Active Directory
2 382 (7.08%) VMware Infrastructure
3 127 (2.35%) Hyper-V
4 112 (2.08%) XenDesktop
5 110 (2.04%) XenApp
6 72 (1.33%) vSphere
7 42 (0.78%) VMware ESX
8 38 (0.70%) Microsoft App-V
9 31 (0.57%) vCloud
10 26 (0.48%) Terminal Services
11 17 (0.32%) Oracle RAC
12 15 (0.28%) Varnish
13 14 (0.26%) Citrix Presentation Server
14 12 (0.22%) Xen
14 12 (0.22%) VMware ESXi
15 10 (0.19%) KVM
16 8 (0.15%) Terminal Server
17 7 (0.13%) XenServer
18 6 (0.11%) Microsoft Virtual Server
18 6 (0.11%) Xsan
Systems Management
1 187 (3.47%) SCCM
2 90 (1.67%) SCOM
3 62 (1.15%) Nagios
4 58 (1.07%) Puppet
5 42 (0.78%) Opscode Chef
6 36 (0.67%) Opsview
7 35 (0.65%) Tivoli
8 31 (0.57%) Tivoli Storage Manager
8 31 (0.57%) HP Quality Center
9 30 (0.56%) WSUS
10 27 (0.50%) Cisco LMS
11 26 (0.48%) Cisco Prime
12 20 (0.37%) Ansible
13 17 (0.32%) Salt
14 16 (0.30%) logstash
14 16 (0.30%) AirWatch
14 16 (0.30%) Norton AntiVirus
15 14 (0.26%) Backup Exec
15 14 (0.26%) Systems Management Server (SMS)
15 14 (0.26%) Unicenter
Vendors
1 1289 (23.89%) Microsoft
2 505 (9.36%) VMware
3 490 (9.08%) Cisco
4 387 (7.17%) Oracle
5 356 (6.60%) Citrix
6 324 (6.00%) HP
7 234 (4.34%) SAP
8 216 (4.00%) ServiceNow
9 169 (3.13%) Remedy
10 119 (2.21%) IBM
11 113 (2.09%) NetApp
12 95 (1.76%) Red Hat
12 95 (1.76%) Dell
13 92 (1.70%) EMC
14 79 (1.46%) BMC
15 74 (1.37%) Salesforce.com
16 51 (0.95%) Symantec
17 50 (0.93%) McAfee
17 50 (0.93%) LANDesk
18 48 (0.89%) CheckPoint
Salisbury, Wiltshire
Sopra Steria Limited
Posted: 9 hours ago
Yorkshire
ASDA
Salary: Market Salary
Posted: 9 hours ago
Guildford, Surrey
Oliver James Associates
Salary: £50000 - £55000 per annum + Pension, Health Care + More
Posted: 15 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 16 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £63,000 per annum + BONUS
Posted: 16 hours ago
South East London
Horniman Museum Gardens
Salary: £40,000 per annum
Posted: 16 hours ago
London
Harvey Nash plc
Salary: £27000 - £30000 per annum + Benefits + Training
Posted: 16 hours ago
London
Lloyds Banking Group
Posted: 16 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £30k - 40k per year
Posted: 17 hours ago
South East London
Lloyds Banking Group
Salary: £42840 - £64281 per annum + Exc.Bens.
Posted: 17 hours ago
Ashford, Kent
ARC IT Recruitment Ltd
Salary: £52000 Per Annum Plus Bonus and Benefits
Posted: 18 hours ago
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 18 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £42000 - £48000 per annum + Car and Package
Posted: 18 hours ago
Birmingham, West Midlands (County)
ComputaCenter
Salary: flexible benefits scheme
Posted: 18 hours ago
Salisbury, Wiltshire
Sopra Steria Recruitment
Salary: From £25,000 to £28,000 per annum Flexible Benefits
Posted: 18 hours ago
Wolverhampton, West Midlands (County)
Reed Technology
Salary: £70000 - £90000 per annum + CAR, PENSION, BONUS
Posted: 19 hours ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £35k per year
Posted: 19 hours ago
Newbury, Berkshire
Vodafone
Posted: 20 hours ago
Exeter, Devon
Webrecruit
Salary: From £46,164 to £57,069 per annum
Posted: 20 hours ago
Reading, Oxfordshire
Oracle
Posted: 21 hours ago