The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 131 120 145
Rank change year-on-year
-11 +25
Permanent jobs citing Service Management 2309 2503 2118
As % of all permanent IT jobs located in England 2.44% 2.57% 2.21%
As % of the Processes & Methodologies category 2.81% 3.01% 2.60%
Number of salaries quoted 1727 1947 1540
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £25,500 £25,000 £26,500
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82255 83057 81542
As % of all permanent IT jobs located in England 86.87% 85.16% 84.96%
Number of salaries quoted 69160 68835 65687
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 5 February 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 982 £55,000 - 94
South East -31 476 £45,000 -5.26% 60
Yorkshire +3 168 £36,536 +16.91% 17
South West +16 164 £34,712 -0.82% 29
North West -14 164 £37,500 -12.79% 28
East of England -12 145 £51,480 +10.70% 19
West Midlands -7 129 £47,500 +5.55% 14
East Midlands -24 66 £37,500 -16.66% 9
North East +1 11 £38,750 -16.21% 9
Midlands +4 1 £95,000 +80.95%
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3070 (64.71%) ITIL
2 1325 (27.93%) ITSM
3 1183 (24.94%) Finance
4 1169 (24.64%) Service Delivery
5 1129 (23.80%) Windows
6 1039 (21.90%) Microsoft
7 806 (16.99%) SLA
8 747 (15.75%) Project Management
9 721 (15.20%) Change Management
10 587 (12.37%) Incident Management
11 581 (12.25%) MS Excel
12 580 (12.23%) Degree
13 579 (12.20%) Active Directory
14 573 (12.08%) Problem Management
15 568 (11.97%) SQL
16 529 (11.15%) Analytical Skills
17 494 (10.41%) Management Information System
18 490 (10.33%) PRINCE2
19 484 (10.20%) ITIL V3
20 475 (10.01%) MS Office
21 453 (9.55%) Oracle
22 452 (9.53%) Linux
23 438 (9.23%) Continuous Improvement
24 428 (9.02%) ITIL Certification
25 424 (8.94%) Cisco
25 424 (8.94%) Stakeholder Management
25 424 (8.94%) Data Centre
26 415 (8.75%) Windows Server
27 412 (8.68%) SQL Server
28 403 (8.49%) Agile Software Development

Service Management
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 205 (4.32%) MS Exchange
2 191 (4.03%) SharePoint
3 125 (2.63%) IIS
4 97 (2.04%) Lync
5 95 (2.00%) Exchange Server 2010
6 75 (1.58%) Tomcat
7 73 (1.54%) Apache
8 72 (1.52%) Blackberry Enterprise Server
9 43 (0.91%) JBoss
10 42 (0.89%) Exchange Server 2013
11 33 (0.70%) WebLogic
12 29 (0.61%) WebSphere
13 25 (0.53%) Exchange Server 2007
14 24 (0.51%) CMS
15 20 (0.42%) BizTalk Server
16 19 (0.40%) SharePoint Server
17 17 (0.36%) Exchange Server 2003
17 17 (0.36%) MS Project Server
17 17 (0.36%) SharePoint 2013
18 11 (0.23%) nginx
Applications
1 581 (12.25%) MS Excel
2 475 (10.01%) MS Office
3 83 (1.75%) MS PowerPoint
4 45 (0.95%) MS Visio
5 42 (0.89%) MS Project
6 11 (0.23%) Spreadsheet
7 8 (0.17%) SPSS
8 2 (0.042%) Adobe Creative Suite
8 2 (0.042%) Stata
9 1 (0.021%) PowerPivot
Business Applications
1 129 (2.72%) Remedy ITSM
2 64 (1.35%) Dynamics CRM
3 31 (0.65%) SAP FI
4 28 (0.59%) SAP CO
4 28 (0.59%) SAP FI/CO
5 26 (0.55%) SAP SRM
6 25 (0.53%) SAP SM
7 21 (0.44%) Oracle Financials
8 19 (0.40%) Dynamics AX
9 18 (0.38%) assyst
10 16 (0.34%) SAP ERP
11 14 (0.30%) Faxination
11 14 (0.30%) Oracle EBS
12 13 (0.27%) Oracle Applications
13 12 (0.25%) SAP HCM
14 11 (0.23%) Unit4 Business World
15 10 (0.21%) Cognos Planning
15 10 (0.21%) ResourceLink
16 9 (0.19%) Dynamics NAV
16 9 (0.19%) SAP HR
Cloud Services
1 137 (2.89%) SaaS
2 129 (2.72%) Office 365
3 114 (2.40%) Amazon AWS
4 76 (1.60%) Microsoft Azure
5 34 (0.72%) Mimecast
5 34 (0.72%) Yammer
6 32 (0.67%) Cloud Computing
7 30 (0.63%) Virtual Private Cloud
8 25 (0.53%) SuccessFactors
9 19 (0.40%) IaaS
9 19 (0.40%) PaaS
10 15 (0.32%) AWS CloudFormation
11 6 (0.13%) Google Apps
12 4 (0.084%) Amazon EC2
12 4 (0.084%) Force.com
13 2 (0.042%) Azure Active Directory
13 2 (0.042%) GitHub
14 1 (0.021%) DigitalOcean
14 1 (0.021%) OpenShift
14 1 (0.021%) Taleo
Communications & Networking
1 317 (6.68%) Firewall
2 274 (5.78%) LAN
3 219 (4.62%) WAN
4 213 (4.49%) DNS
5 211 (4.45%) VPN
6 189 (3.98%) TCP/IP
7 177 (3.73%) SAN
8 154 (3.25%) Internet
9 129 (2.72%) MPLS
10 126 (2.66%) VoIP
11 110 (2.32%) DHCP
12 92 (1.94%) Wireless
13 68 (1.43%) Wi-Fi
14 62 (1.31%) Cisco IOS
15 58 (1.22%) NAS
16 56 (1.18%) HTTP
17 55 (1.16%) Network Security
17 55 (1.16%) SSL
17 55 (1.16%) WLAN
18 52 (1.10%) LDAP
Database & Business Intelligence
1 412 (8.68%) SQL Server
2 136 (2.87%) Relational Database
3 112 (2.36%) Oracle Database
4 106 (2.23%) MySQL
5 82 (1.73%) SQL Server 2008
6 73 (1.54%) Big Data
7 67 (1.41%) Oracle Reports
8 64 (1.35%) Data Warehouse
9 55 (1.16%) SQL Server Integration Services
10 53 (1.12%) BusinessObjects
11 52 (1.10%) Oracle Database 11g
12 47 (0.99%) SQL Server Reporting Services
13 45 (0.95%) RDBMS
14 43 (0.91%) SQL Server 2012
15 41 (0.86%) MongoDB
16 39 (0.82%) Oracle Database 10g
17 38 (0.80%) SQL Server 2005
18 35 (0.74%) Oracle Database 12c
19 33 (0.70%) SQL Server 2014
20 32 (0.67%) Crystal Reports
Development Applications
1 59 (1.24%) Git (software)
2 53 (1.12%) Jenkins
3 45 (0.95%) Subversion
4 44 (0.93%) Sonatype Nexus
5 39 (0.82%) JIRA
6 31 (0.65%) ERwin
7 29 (0.61%) Team Foundation Server
8 26 (0.55%) Maven
9 19 (0.40%) Hudson
10 13 (0.27%) Ant
10 13 (0.27%) Oracle Forms
10 13 (0.27%) Visual Studio
11 11 (0.23%) Eclipse
11 11 (0.23%) FishEye
12 9 (0.19%) HP UFT
12 9 (0.19%) LoadRunner
13 8 (0.17%) Selenium
13 8 (0.17%) Talend Open Studio
14 7 (0.15%) JUnit
14 7 (0.15%) Rational DOORS
General
1 1183 (24.94%) Finance
2 370 (7.80%) Banking
3 355 (7.48%) Telecoms
4 275 (5.80%) Retail
5 257 (5.42%) Legal
6 214 (4.51%) Law
7 182 (3.84%) Marketing
8 94 (1.98%) Manufacturing
9 66 (1.39%) Investment Banking
10 60 (1.26%) Billing
11 52 (1.10%) German Language
12 51 (1.08%) Front Office
13 49 (1.03%) Advertising
14 46 (0.97%) Back Office
14 46 (0.97%) Financial Institution
15 29 (0.61%) Pharmaceutical
16 24 (0.51%) Local Government
16 24 (0.51%) Publishing
17 20 (0.42%) Corporate Banking
18 19 (0.40%) Retail Banking
Job Titles
1 944 (19.90%) Analyst
2 814 (17.16%) Service Manager
3 402 (8.47%) Service Analyst
4 342 (7.21%) Delivery Manager
5 330 (6.96%) Services Delivery Manager
6 300 (6.32%) Support Analyst
7 285 (6.01%) IT Manager
8 256 (5.40%) Service Desk Analyst
9 235 (4.95%) Architect
9 235 (4.95%) Consultant
10 200 (4.22%) Applications Support
11 194 (4.09%) Team Leader
12 191 (4.03%) ITIL Manager
13 187 (3.94%) IT Services Manager
14 166 (3.50%) Support Engineer
15 151 (3.18%) IT Analyst
16 142 (2.99%) IT Support
17 134 (2.82%) Project Manager
18 125 (2.63%) ITIL Service Manager
19 124 (2.61%) Administrator
Libraries, Frameworks & Software Standards
1 220 (4.64%) Web Services
2 191 (4.03%) HTML
3 189 (3.98%) .NET
4 140 (2.95%) XML
5 110 (2.32%) Middleware
6 109 (2.30%) CSS
7 51 (1.08%) SOAP
8 48 (1.01%) ASP.NET
9 45 (0.95%) J2EE
10 44 (0.93%) .NET Framework
11 38 (0.80%) REST
12 31 (0.65%) jQuery
12 31 (0.65%) JSON
13 29 (0.61%) Oracle Fusion
14 28 (0.59%) Spring
15 26 (0.55%) Ajax
16 25 (0.53%) XSLT
17 20 (0.42%) HTML5
18 19 (0.40%) Java EE
18 19 (0.40%) JMS
Miscellaneous
1 529 (11.15%) Analytical Skills
2 494 (10.41%) Management Information System
3 424 (8.94%) Data Centre
4 129 (2.72%) Blackberry
5 116 (2.45%) Computer Science
6 111 (2.34%) CMDB
7 77 (1.62%) Client/Server
8 67 (1.41%) Enterprise Software
9 65 (1.37%) PMI
10 63 (1.33%) Clustering
11 59 (1.24%) iPad
12 57 (1.20%) Performance Metrics
13 49 (1.03%) Life Science
14 48 (1.01%) Statistics
14 48 (1.01%) Video Conferencing
15 41 (0.86%) User Experience
16 40 (0.84%) Driving Licence
16 40 (0.84%) Replication
17 38 (0.80%) Private Cloud
18 37 (0.78%) iPhone
Operating Systems
1 1129 (23.80%) Windows
2 452 (9.53%) Linux
3 415 (8.75%) Windows Server
4 299 (6.30%) Windows 7
5 254 (5.35%) Unix
6 197 (4.15%) Windows Server 2008
7 137 (2.89%) Windows Server 2012
8 91 (1.92%) Windows XP
9 87 (1.83%) Windows Server 2003
10 86 (1.81%) Windows 8
11 78 (1.64%) Red Hat Enterprise Linux
12 62 (1.31%) Android
13 57 (1.20%) Solaris
14 41 (0.86%) Apple iOS
15 35 (0.74%) CentOS
16 33 (0.70%) Windows Mobile
17 25 (0.53%) Mac OS X
18 21 (0.44%) Windows 10
19 17 (0.36%) AIX
20 11 (0.23%) Debian
Processes & Methodologies
1 3070 (64.71%) ITIL
2 1325 (27.93%) ITSM
3 1169 (24.64%) Service Delivery
4 747 (15.75%) Project Management
5 721 (15.20%) Change Management
6 587 (12.37%) Incident Management
7 573 (12.08%) Problem Management
8 490 (10.33%) PRINCE2
9 484 (10.20%) ITIL V3
10 438 (9.23%) Continuous Improvement
11 424 (8.94%) Stakeholder Management
12 403 (8.49%) Agile Software Development
13 265 (5.59%) Configuration Management
14 234 (4.93%) Mentoring
15 218 (4.60%) Release Management
16 203 (4.28%) Root Cause Analysis
17 202 (4.26%) CRM
18 183 (3.86%) Line Management
19 182 (3.84%) Risk Management
20 169 (3.56%) Business Continuity
Programming Languages
1 568 (11.97%) SQL
2 201 (4.24%) JavaScript
3 193 (4.07%) Java
4 110 (2.32%) PowerShell
5 104 (2.19%) C#
6 90 (1.90%) Perl
7 88 (1.85%) C
8 87 (1.83%) Shell Script
9 80 (1.69%) Python
10 78 (1.64%) T-SQL
11 48 (1.01%) PL/SQL
12 35 (0.74%) PHP
13 30 (0.63%) VB.NET
14 24 (0.51%) Bash Shell
15 23 (0.48%) Ruby
16 22 (0.46%) VB
17 21 (0.44%) VBScript
18 18 (0.38%) VBA
19 15 (0.32%) C++
20 13 (0.27%) COBOL
Qualifications
1 580 (12.23%) Degree
2 428 (9.02%) ITIL Certification
3 281 (5.92%) Security Cleared
4 275 (5.80%) Microsoft Certification
5 190 (4.01%) Cisco Certification
6 173 (3.65%) SC Cleared
7 146 (3.08%) CCNA
8 126 (2.66%) MCSE
9 121 (2.55%) MCP
10 94 (1.98%) PMI Certification
11 92 (1.94%) ITIL Foundation Certificate
12 87 (1.83%) CCNP
13 82 (1.73%) MCSA
14 78 (1.64%) ISEB
15 49 (1.03%) PRINCE2 Certification
16 48 (1.01%) MCDST
17 46 (0.97%) Six Sigma Green Belt
18 45 (0.95%) CISSP
18 45 (0.95%) MCITP
19 42 (0.89%) DV Cleared
Quality Assurance & Compliance
1 806 (16.99%) SLA
2 168 (3.54%) QA
3 103 (2.17%) ISO/IEC 27001
4 87 (1.83%) COBIT
5 53 (1.12%) ISO 9001
6 39 (0.82%) ISO/IEC 20000
7 30 (0.63%) Data Quality
7 30 (0.63%) PCI DSS
8 29 (0.61%) PMBOK
9 13 (0.27%) ISO 14001
9 13 (0.27%) Sarbanes-Oxley
10 9 (0.19%) ISO27002
11 8 (0.17%) HIPAA
11 8 (0.17%) TickIT
12 6 (0.13%) ISAE 3402
12 6 (0.13%) Solvency II
13 5 (0.11%) HL7
13 5 (0.11%) ISO22301
13 5 (0.11%) RMADS
14 3 (0.063%) ISO 9000
System Software
1 579 (12.20%) Active Directory
2 260 (5.48%) VMware Infrastructure
3 77 (1.62%) vSphere
4 66 (1.39%) Hyper-V
5 62 (1.31%) VMware ESX
6 47 (0.99%) XenApp
7 33 (0.70%) Microsoft App-V
8 25 (0.53%) XenDesktop
9 21 (0.44%) Terminal Server
10 19 (0.40%) Tivoli Workload Scheduler
11 18 (0.38%) Terminal Services
12 16 (0.34%) vCloud
12 16 (0.34%) VMware ESXi
13 15 (0.32%) Oracle RAC
14 11 (0.23%) Microsoft Virtual Server
15 8 (0.17%) Docker
16 7 (0.15%) Firmware
17 6 (0.13%) VMware Workstation
18 5 (0.11%) BitLocker
18 5 (0.11%) KVM
Systems Management
1 130 (2.74%) SCCM
2 61 (1.29%) Nagios
3 53 (1.12%) Puppet
4 43 (0.91%) WSUS
5 41 (0.86%) Tivoli
6 37 (0.78%) Opscode Chef
7 35 (0.74%) SCOM
8 27 (0.57%) Systems Management Server (SMS)
9 22 (0.46%) Norton AntiVirus
10 18 (0.38%) Control-M
10 18 (0.38%) Oracle Enterprise Manager
11 15 (0.32%) Symantec Enterprise Vault
12 14 (0.30%) Backup Exec
12 14 (0.30%) ITRS Geneos
12 14 (0.30%) ServiceCenter
13 13 (0.27%) OpenView
13 13 (0.27%) Opsview
13 13 (0.27%) Red Hat Spacewalk
14 12 (0.25%) HP SIM
14 12 (0.25%) HP UCMDB
Vendors
1 1039 (21.90%) Microsoft
2 453 (9.55%) Oracle
3 424 (8.94%) Cisco
4 378 (7.97%) VMware
5 288 (6.07%) Citrix
6 250 (5.27%) Remedy
7 230 (4.85%) HP
8 229 (4.83%) ServiceNow
9 186 (3.92%) SAP
10 106 (2.23%) IBM
11 91 (1.92%) EMC
12 87 (1.83%) Red Hat
13 80 (1.69%) Juniper
14 75 (1.58%) Dell
15 74 (1.56%) BMC
16 66 (1.39%) NetApp
17 64 (1.35%) LANDesk
17 64 (1.35%) Salesforce.com
18 62 (1.31%) Symantec
19 53 (1.12%) Apple
Gloucestershire
Executive Recruitment Services (ERS)
Posted: 22 hours ago
Surrey
ARC IT Recruitment Ltd
Salary: £22000 - £28500 Per Annum
Posted: Yesterday
Warwickshire
Maclean Moore Consulting
Salary: From £70,000 to £100,000 per annum Bonus, Pension, Healthcare, Life In
Posted: Yesterday
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Opus Recruitment Solutions Ltd
Salary: £35000 - £45000 per annum, Benefits Benifits
Posted: Yesterday
London
Harvey Nash plc
Salary: £45000 - £55000 per annum + Benefits
Posted: Yesterday
London
Henderson Scott
Posted: Yesterday
Maidenhead, Berkshire
The Rank Group plc
Posted: Yesterday
Cambridge, Cambridgeshire
The SmartList
Salary: ££ Neg DOE & excellent benefits
Posted: Yesterday
Bedfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Havant, Hampshire
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: Yesterday
Havant, Hampshire
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: Yesterday
West Yorkshire
Spencer Rose
Salary: From £41,000 to £51,000 per annum dependent on experience
Posted: Yesterday
London
Spencer Rose
Salary: From £35,000 to £42,000 per annum + 10% bonus
Posted: Yesterday
London
Shareforce Ltd
Salary: bonus+bens
Posted: Yesterday
London
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: Yesterday
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
West Yorkshire
The Bridge Ltd
Salary: £35,000 - £42,000 + good benefits
Posted: Yesterday
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: Yesterday
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 2 days ago
Barnoldswick, Lancashire
Send
Salary: From £16,000 to £16,000 per annum
Posted: 2 days ago
Prescot, Merseyside
Reed Technology
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 2 days ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £55000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 2 days ago
South East London
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: 2 days ago
South East London
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: 2 days ago
City, London
Informatiq Consulting
Salary: £35000 - £55000 per annum + Benefits
Posted: 2 days ago
Berkshire
Hudson IT (Reading)
Salary: Health + Life + Pension
Posted: 2 days ago