The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 127 137 130
Rank change year-on-year
+10 -7
Permanent jobs citing Service Management 2116 2391 2547
As % of all permanent IT jobs located in England 2.51% 2.40% 2.39%
As % of the Processes & Methodologies category 2.85% 2.74% 2.79%
Number of salaries quoted 1589 1836 2013
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £27,500 £25,475 £25,000
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
74188 87260 91362
As % of all permanent IT jobs located in England 88.07% 87.53% 85.72%
Number of salaries quoted 61620 72885 75752
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 8 December 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 759 £52,500 -4.54% 76
South East +7 419 £45,000 - 37
North West -11 213 £45,000 +4.65% 30
West Midlands +7 164 £42,500 -10.52% 13
East of England +18 161 £50,000 +4.81% 15
South West +17 144 £44,000 +3.52% 15
Yorkshire -15 121 £39,000 +4.00% 16
East Midlands +48 118 £42,500 +11.84% 10
North East +11 18 £47,500 +2.15% 4
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 2938 (66.89%) ITIL
2 1229 (27.98%) ITSM
3 1052 (23.95%) Finance
4 1047 (23.84%) Service Delivery
5 1016 (23.13%) Windows
6 944 (21.49%) Microsoft
7 723 (16.46%) Project Management
8 718 (16.35%) SLA
9 673 (15.32%) Active Directory
10 653 (14.87%) MS Excel
11 620 (14.12%) Agile Software Development
12 609 (13.87%) Change Management
13 590 (13.43%) Incident Management
14 574 (13.07%) ITIL V3
15 535 (12.18%) Degree
16 533 (12.14%) MS Office
17 512 (11.66%) Problem Management
18 494 (11.25%) PRINCE2
19 461 (10.50%) Cisco
20 459 (10.45%) SQL
21 455 (10.36%) Linux
22 452 (10.29%) Data Centre
23 451 (10.27%) Stakeholder Management
24 443 (10.09%) Analytical Skills
25 438 (9.97%) Continuous Improvement
26 437 (9.95%) VMware
27 431 (9.81%) Management Information System
28 378 (8.61%) Windows Server
29 361 (8.22%) Citrix
30 347 (7.90%) Security Cleared

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 267 (6.08%) MS Exchange
2 181 (4.12%) SharePoint
3 140 (3.19%) Exchange Server 2010
4 106 (2.41%) IIS
5 76 (1.73%) Apache
6 61 (1.39%) Tomcat
7 53 (1.21%) Skype for Business
8 47 (1.07%) Exchange Server 2013
9 41 (0.93%) Confluence
10 37 (0.84%) Exchange Server 2007
11 35 (0.80%) SharePoint 2013
12 33 (0.75%) CMS
13 19 (0.43%) BizTalk Server
13 19 (0.43%) JBoss
13 19 (0.43%) WebLogic
13 19 (0.43%) WebSphere
14 18 (0.41%) SharePoint Server
15 16 (0.36%) Blackberry Enterprise Server
16 12 (0.27%) Exchange Server 2003
16 12 (0.27%) IBM Notes
Applications
1 653 (14.87%) MS Excel
2 533 (12.14%) MS Office
3 126 (2.87%) MS PowerPoint
4 50 (1.14%) MS Visio
5 30 (0.68%) MS Project
6 9 (0.20%) Spreadsheet
7 5 (0.11%) AutoCAD
7 5 (0.11%) SOLIDWORKS
8 4 (0.091%) Adobe Creative Suite
8 4 (0.091%) Final Cut Pro
9 2 (0.046%) Gephi
9 2 (0.046%) Maya
10 1 (0.023%) HipChat
Business Applications
1 56 (1.28%) Remedy ITSM
2 36 (0.82%) assyst
3 35 (0.80%) Dynamics CRM
4 14 (0.32%) Dynamics AX
4 14 (0.32%) SAP HR
5 12 (0.27%) SAP FI
6 11 (0.25%) Maximo
7 10 (0.23%) Oracle EBS
8 8 (0.18%) Bloomberg TOMS
8 8 (0.18%) Oracle Applications
8 8 (0.18%) SAP ERP
8 8 (0.18%) Sentinel
8 8 (0.18%) Veritas eDiscovery
9 7 (0.16%) Oracle BPM
9 7 (0.16%) Oracle EBS R12
9 7 (0.16%) SAP BPC
9 7 (0.16%) SAP FI-AP
9 7 (0.16%) SAP FI-AR
9 7 (0.16%) SAP FI-GL
10 6 (0.14%) SAP SRM
Cloud Services
1 181 (4.12%) Microsoft Azure
2 178 (4.05%) Amazon AWS
3 173 (3.94%) Office 365
4 139 (3.16%) IaaS
5 138 (3.14%) PaaS
6 128 (2.91%) SaaS
7 85 (1.94%) Cloud Computing
8 60 (1.37%) Amazon EC2
9 35 (0.80%) Mimecast
10 12 (0.27%) Slack
11 10 (0.23%) Amazon S3
12 9 (0.20%) GitHub
13 7 (0.16%) iTunes
14 6 (0.14%) Amazon CloudWatch
15 5 (0.11%) Virtual Private Cloud
15 5 (0.11%) Yammer
16 4 (0.091%) Azure Active Directory
17 3 (0.068%) AWS Elastic Beanstalk
17 3 (0.068%) Bluemix
17 3 (0.068%) Google Drive
Communications & Networking
1 289 (6.58%) Firewall
2 282 (6.42%) DNS
3 249 (5.67%) WAN
4 244 (5.56%) LAN
5 224 (5.10%) VPN
6 196 (4.46%) TCP/IP
7 183 (4.17%) DHCP
8 154 (3.51%) Internet
9 133 (3.03%) SAN
10 125 (2.85%) Wireless
11 123 (2.80%) Network Security
12 76 (1.73%) WLAN
13 67 (1.53%) Cisco Nexus
14 66 (1.50%) Intrusion Detection
14 66 (1.50%) VoIP
15 65 (1.48%) VLAN
16 59 (1.34%) Cisco ASA
17 55 (1.25%) MPLS
18 51 (1.16%) HTTP
19 49 (1.12%) SSL
Database & Business Intelligence
1 328 (7.47%) SQL Server
2 97 (2.21%) MySQL
3 69 (1.57%) DB2
4 68 (1.55%) Oracle Database
4 68 (1.55%) SQL Server Reporting Services
5 66 (1.50%) SQL Server Integration Services
6 48 (1.09%) SQL Server 2008
7 46 (1.05%) Relational Database
8 44 (1.00%) BusinessObjects
9 42 (0.96%) Data Warehouse
10 34 (0.77%) Big Data
11 28 (0.64%) Hadoop
12 27 (0.61%) QlikView
13 26 (0.59%) SQL Server 2005
14 23 (0.52%) SQL Server 2012
15 22 (0.50%) MongoDB
16 18 (0.41%) NoSQL
17 16 (0.36%) GIS
17 16 (0.36%) Oracle Database 12c
17 16 (0.36%) RDBMS
Development Applications
1 61 (1.39%) JIRA
2 47 (1.07%) Jenkins
3 35 (0.80%) Team Foundation Server
4 26 (0.59%) Git (software)
5 25 (0.57%) Rational DOORS
6 18 (0.41%) Cucumber
7 17 (0.39%) Visual Studio
8 11 (0.25%) Hudson
8 11 (0.25%) Maven
9 9 (0.20%) Selenium
9 9 (0.20%) Subversion
9 9 (0.20%) Talend Open Studio
9 9 (0.20%) TeamCity
10 8 (0.18%) Eclipse
11 7 (0.16%) MSBuild
11 7 (0.16%) Octopus Deploy
11 7 (0.16%) Vagrant
11 7 (0.16%) WebDriver
12 6 (0.14%) Oracle Forms
12 6 (0.14%) PVCS
General
1 1052 (23.95%) Finance
2 260 (5.92%) Retail
3 241 (5.49%) Telecoms
4 182 (4.14%) Legal
5 178 (4.05%) Banking
6 140 (3.19%) Publishing
7 131 (2.98%) Law
8 98 (2.23%) Marketing
9 83 (1.89%) Manufacturing
10 52 (1.18%) Back Office
11 50 (1.14%) Advertising
11 50 (1.14%) Billing
12 38 (0.87%) Front Office
13 35 (0.80%) Financial Institution
14 26 (0.59%) French Language
15 22 (0.50%) Investment Banking
16 21 (0.48%) Games
17 19 (0.43%) Local Government
18 18 (0.41%) International Banking
19 17 (0.39%) German Language
Job Titles
1 873 (19.88%) Analyst
2 597 (13.59%) Service Manager
3 329 (7.49%) Service Analyst
4 322 (7.33%) Architect
5 315 (7.17%) IT Manager
6 264 (6.01%) Support Analyst
7 233 (5.31%) Delivery Manager
8 225 (5.12%) Service Desk Analyst
9 203 (4.62%) Services Delivery Manager
10 200 (4.55%) IT Services Manager
11 197 (4.49%) Consultant
12 179 (4.08%) Developer
13 173 (3.94%) Solutions Architect
14 164 (3.73%) Support Engineer
15 156 (3.55%) Applications Support
16 152 (3.46%) ITIL Manager
17 149 (3.39%) 2nd Line Support
18 147 (3.35%) IT Analyst
19 136 (3.10%) IT Support
20 120 (2.73%) Administrator
Libraries, Frameworks & Software Standards
1 179 (4.08%) .NET
2 178 (4.05%) HTML
3 172 (3.92%) Web Services
4 154 (3.51%) XML
5 141 (3.21%) CSS
6 55 (1.25%) Middleware
7 47 (1.07%) SOAP
8 43 (0.98%) REST
9 32 (0.73%) .NET Framework
9 32 (0.73%) AngularJS
10 27 (0.61%) Ajax
10 27 (0.61%) Twitter Bootstrap
11 25 (0.57%) JSON
11 25 (0.57%) Software Packaging
11 25 (0.57%) Spring
12 24 (0.55%) J2EE
13 23 (0.52%) ASP.NET
13 23 (0.52%) jQuery
14 21 (0.48%) Ruby on Rails
15 19 (0.43%) HTML5
Miscellaneous
1 452 (10.29%) Data Centre
2 443 (10.09%) Analytical Skills
3 431 (9.81%) Management Information System
4 207 (4.71%) Computer Science
5 155 (3.53%) CMDB
6 120 (2.73%) NHS
7 114 (2.60%) Video Conferencing
8 100 (2.28%) Virtual Team
9 69 (1.57%) Blackberry
10 61 (1.39%) BYOD
11 58 (1.32%) Mathematics
12 57 (1.30%) User Experience
13 54 (1.23%) Driving Licence
14 50 (1.14%) Statistics
15 45 (1.02%) Enterprise Software
16 39 (0.89%) Performance Metrics
16 39 (0.89%) PMI
17 34 (0.77%) Smartphone
18 33 (0.75%) N-Tier
19 32 (0.73%) Clustering
Operating Systems
1 1016 (23.13%) Windows
2 455 (10.36%) Linux
3 378 (8.61%) Windows Server
4 286 (6.51%) Windows 7
5 234 (5.33%) Unix
6 211 (4.80%) Windows Server 2008
7 174 (3.96%) Windows Server 2012
8 108 (2.46%) Windows Server 2003
9 88 (2.00%) Solaris
10 79 (1.80%) Red Hat Enterprise Linux
11 67 (1.53%) Windows 8
12 65 (1.48%) Windows 10
13 54 (1.23%) Windows XP
14 52 (1.18%) Android
15 39 (0.89%) Apple iOS
16 38 (0.87%) CentOS
17 37 (0.84%) OpenVMS
18 32 (0.73%) Mac OS X
18 32 (0.73%) Windows 2000
19 29 (0.66%) AIX
Processes & Methodologies
1 2938 (66.89%) ITIL
2 1229 (27.98%) ITSM
3 1047 (23.84%) Service Delivery
4 723 (16.46%) Project Management
5 620 (14.12%) Agile Software Development
6 609 (13.87%) Change Management
7 590 (13.43%) Incident Management
8 574 (13.07%) ITIL V3
9 512 (11.66%) Problem Management
10 494 (11.25%) PRINCE2
11 451 (10.27%) Stakeholder Management
12 438 (9.97%) Continuous Improvement
13 312 (7.10%) Service Design
14 266 (6.06%) Line Management
15 246 (5.60%) Information Security
16 220 (5.01%) Presales
17 203 (4.62%) Configuration Management
18 199 (4.53%) Risk Management
19 197 (4.49%) Asset Management
20 196 (4.46%) TOGAF
Programming Languages
1 459 (10.45%) SQL
2 191 (4.35%) Java
3 182 (4.14%) JavaScript
4 176 (4.01%) C#
5 166 (3.78%) PowerShell
6 127 (2.89%) C
7 93 (2.12%) PHP
8 70 (1.59%) Python
9 50 (1.14%) Bash Shell
10 49 (1.12%) Perl
11 48 (1.09%) T-SQL
12 47 (1.07%) VB.NET
13 42 (0.96%) Shell Script
14 38 (0.87%) PL/SQL
15 35 (0.80%) Ruby
15 35 (0.80%) VB
16 30 (0.68%) VBA
17 15 (0.34%) VBScript
18 13 (0.30%) VB6
19 10 (0.23%) COBOL
Qualifications
1 535 (12.18%) Degree
2 347 (7.90%) Security Cleared
3 344 (7.83%) ITIL Certification
4 203 (4.62%) Cisco Certification
5 184 (4.19%) Microsoft Certification
6 154 (3.51%) PMP
6 154 (3.51%) SC Cleared
7 151 (3.44%) CCNA
8 147 (3.35%) PMI Certification
9 131 (2.98%) DV Cleared
10 101 (2.30%) ISEB
11 98 (2.23%) CISSP
12 90 (2.05%) MCSE
13 81 (1.84%) MCP
14 75 (1.71%) CISM
15 73 (1.66%) CCNP
15 73 (1.66%) ITIL Foundation Certificate
16 56 (1.28%) MCSA
17 51 (1.16%) MCITP
18 44 (1.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 718 (16.35%) SLA
2 173 (3.94%) QA
3 108 (2.46%) ISO/IEC 27001
4 72 (1.64%) PCI DSS
5 61 (1.39%) COBIT
6 42 (0.96%) Sarbanes-Oxley
7 33 (0.75%) ISO 9001
8 20 (0.46%) ISO/IEC 17799
9 17 (0.39%) Data Quality
10 15 (0.34%) RMADS
11 11 (0.25%) JSP 440
12 10 (0.23%) HMG Infosec
13 9 (0.20%) PMBOK
14 8 (0.18%) ISO22301
15 7 (0.16%) Government Security Classifications
16 6 (0.14%) ISO 9000
17 5 (0.11%) ISO/IEC 20000
18 4 (0.091%) Dodd-Frank
18 4 (0.091%) GxP
18 4 (0.091%) Solvency II
System Software
1 673 (15.32%) Active Directory
2 343 (7.81%) VMware Infrastructure
3 97 (2.21%) Hyper-V
4 71 (1.62%) XenApp
5 69 (1.57%) vSphere
6 68 (1.55%) Virtual Machines
7 39 (0.89%) VMware ESX
8 35 (0.80%) XenDesktop
9 26 (0.59%) Virtual Desktop
10 25 (0.57%) Microsoft App-V
11 23 (0.52%) vCloud
12 12 (0.27%) Docker
12 12 (0.27%) Virtual Servers
12 12 (0.27%) VMware ESXi
13 11 (0.25%) KVM
14 10 (0.23%) XenServer
15 8 (0.18%) Microsoft Virtual Server
15 8 (0.18%) Veritas Volume Manager
16 7 (0.16%) Tivoli Workload Scheduler
17 6 (0.14%) ProxySG
Systems Management
1 237 (5.40%) SCCM
2 79 (1.80%) SCOM
3 62 (1.41%) Puppet
4 55 (1.25%) SCVMM
5 49 (1.12%) AirWatch
6 47 (1.07%) NetBackup
7 39 (0.89%) Nagios
8 36 (0.82%) WSUS
9 28 (0.64%) Tivoli
10 24 (0.55%) Opscode Chef
11 22 (0.50%) Ansible
11 22 (0.50%) Backup Exec
12 20 (0.46%) Cisco CUCM
13 15 (0.34%) Control-M
14 14 (0.32%) Cobbler
15 13 (0.30%) McAfee ePO
16 12 (0.27%) Microsoft Data Protection Manager
16 12 (0.27%) SCDPM
17 11 (0.25%) Cacti
18 10 (0.23%) Zenoss
Vendors
1 944 (21.49%) Microsoft
2 461 (10.50%) Cisco
3 437 (9.95%) VMware
4 361 (8.22%) Citrix
5 304 (6.92%) Oracle
6 289 (6.58%) ServiceNow
7 253 (5.76%) HP
8 159 (3.62%) Juniper
9 154 (3.51%) NetApp
10 149 (3.39%) SAP
11 135 (3.07%) IBM
12 118 (2.69%) Remedy
13 103 (2.35%) CheckPoint
14 93 (2.12%) Red Hat
15 79 (1.80%) BMC
16 74 (1.68%) Dell
17 73 (1.66%) EMC
18 60 (1.37%) Apple
19 54 (1.23%) F5
20 49 (1.12%) Mitel
London
Pioneer Search
Salary: £38000 - £43000 per annum
Posted: 9 hours ago
North West London
Peopleworks
Salary: From £50,000 to £55,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 8 hours ago
Atherstone, Warwickshire
TNT Global IT
Posted: 11 hours ago
Hertfordshire
EasyWebRecruitment.com
Salary: £42,000 - 52,000 per annum
Posted: 10 hours ago
Huntingdon, Cambridgeshire
Raytheon Systems Ltd
Salary: Competitve salary plus bonus & benefits
Posted: 4 hours ago
London
Plan-net
Salary: Competitive rate
Posted: 3 hours ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 3 hours ago
East Riding
Robert Walters
Salary: £45000 - £60000 per annum
Posted: 5 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £21000 - £30000 per annum + Benefits
Posted: 4 hours ago
Central London / West End
Pro-Quest Resourcing Ltd
Salary: £40000 - £75000 Per Annum 50-70K + 15% bonus + 25 days holiday + Caree
Posted: 10 hours ago
Manchester, Lancashire
Talent International
Salary: £33000.00 - £40000 per annum + Benefits + Bonus
Posted: 7 hours ago
Gloucestershire
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £45000 per annum + 40 Days Annual Leave + Benefits
Posted: Yesterday
Bristol, Avon
Latcom Ltd
Salary: From £45,000 to £80,000 per annum + Good Benefits
Posted: 7 hours ago
Guildford, Surrey
Spring Technology
Salary: £45000.00 - £50000.00 per annum + company benefits
Posted: 12 hours ago
London
Pro-Quest Resourcing Ltd
Salary: £50000 - £80000 Per Annum 50-75K + 15% bonus + Pension + 5 weeks+SNow
Posted: 10 hours ago
Woking, Surrey
Venturi
Salary: £55000.00 - £60000.00 per annum + bonus and benefits package
Posted: 5 hours ago
Central London / West End
Peopleworks
Salary: From £40,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 8 hours ago
Cheadle, Cheshire
Jagger Talent
Salary: From £19,000 to £22,000 per annum Free Parking, Pension, Career Develo
Posted: 4 hours ago
Leeds, West Yorkshire
onezeero.
Salary: £70000 - £75000 per annum + excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: Yesterday
Leeds, West Yorkshire
Calibre Search Ltd
Salary: £65000 - £75000.00 per annum + PENSION & HOLIDAY
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £37000 - £38000 per annum
Posted: 3 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £70000 - £80000 per annum + benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: 21 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: 21 hours ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: 21 hours ago
Nottingham, Nottinghamshire
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: 21 hours ago
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: Yesterday
Northamptonshire
Icore Tech
Salary: £0.00 per annum
Posted: Yesterday
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago