The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Management
Rank 134 113 144
Rank change year-on-year
-21 +31
Permanent jobs citing Service Management 2282 2620 2464
As % of all permanent IT jobs located in England 2.48% 2.62% 2.24%
As % of the Processes & Methodologies category 2.82% 3.04% 2.63%
Number of salaries quoted 1663 1928 1906
Median salary £47,500 £48,312 £50,000
Median salary % change year-on-year
-1.67% -3.37%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £75,000 £72,500 £71,500
UK excluding London median salary £42,091 £45,000 £46,250
% change year-on-year
-6.46% -2.70%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80860 86168 93866
As % of all permanent IT jobs located in England 87.93% 86.26% 85.38%
Number of salaries quoted 68167 70784 76994
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 26 May 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 921 £55,000 - 64
South East -50 390 £49,000 +8.88% 47
West Midlands +41 246 £39,500 -19.79% 14
Yorkshire +4 173 £40,500 +8.00% 30
North West +5 154 £45,000 +5.26% 30
South West -39 134 £41,500 -2.35% 14
East of England +13 131 £47,500 - 9
East Midlands +4 108 £40,000 -4.01% 12
North East +5 11 £41,500 -5.14% 7
Midlands +5 3 £38,500 -35.83%
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 26 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3082 (66.45%) ITIL
2 1241 (26.76%) ITSM
3 1204 (25.96%) Finance
4 1122 (24.19%) Service Delivery
5 1112 (23.98%) Windows
6 1029 (22.19%) Microsoft
7 815 (17.57%) Project Management
8 799 (17.23%) SLA
9 763 (16.45%) Change Management
10 667 (14.38%) Active Directory
11 602 (12.98%) SQL
12 575 (12.40%) Degree
13 557 (12.01%) Linux
13 557 (12.01%) MS Excel
14 540 (11.64%) Problem Management
15 530 (11.43%) Incident Management
16 517 (11.15%) Cisco
17 515 (11.10%) ITIL V3
18 510 (11.00%) SQL Server
19 501 (10.80%) PRINCE2
20 485 (10.46%) Oracle
21 474 (10.22%) VMware
22 462 (9.96%) MS Office
23 445 (9.59%) Windows Server
24 428 (9.23%) Analytical Skills
25 415 (8.95%) Continuous Improvement
26 414 (8.93%) Data Centre
27 408 (8.80%) Agile Software Development
28 399 (8.60%) Management Information System
29 395 (8.52%) ITIL Certification

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 219 (4.72%) SharePoint
2 218 (4.70%) MS Exchange
3 149 (3.21%) Exchange Server 2010
4 131 (2.82%) IIS
5 104 (2.24%) Skype for Business
6 69 (1.49%) Tomcat
7 67 (1.44%) Apache
8 62 (1.34%) Exchange Server 2013
9 53 (1.14%) Blackberry Enterprise Server
10 47 (1.01%) JBoss
11 36 (0.78%) WordPress
12 34 (0.73%) Exchange Server 2007
13 32 (0.69%) OpenStack
14 30 (0.65%) WebSphere
15 28 (0.60%) IBM Notes
16 27 (0.58%) CMS
17 22 (0.47%) SharePoint Server
18 19 (0.41%) MS Project Server
19 17 (0.37%) SharePoint 2010
20 15 (0.32%) WebLogic
Applications
1 557 (12.01%) MS Excel
2 462 (9.96%) MS Office
3 54 (1.16%) MS Project
4 51 (1.10%) MS PowerPoint
5 45 (0.97%) MS Visio
6 10 (0.22%) Spreadsheet
7 5 (0.11%) SPSS
8 2 (0.043%) Acrobat
8 2 (0.043%) Stata
9 1 (0.022%) Adobe Creative Suite
Business Applications
1 134 (2.89%) Remedy ITSM
2 67 (1.44%) Dynamics CRM
3 37 (0.80%) Oracle EBS
4 30 (0.65%) assyst
5 21 (0.45%) Dynamics AX
6 16 (0.34%) SAP BPC
7 15 (0.32%) SAP FI
8 14 (0.30%) Eloqua
9 13 (0.28%) Oracle Applications
10 10 (0.22%) Unit4 Business World
11 9 (0.19%) Cognos Planning
11 9 (0.19%) Oracle ERP
11 9 (0.19%) Payment Gateway
11 9 (0.19%) ResourceLink
11 9 (0.19%) SAP HR
12 8 (0.17%) SAP CS
12 8 (0.17%) SAP ERP
12 8 (0.17%) SAP FI-AP
12 8 (0.17%) SAP FI-AR
12 8 (0.17%) SAP FI-GL
Cloud Services
1 198 (4.27%) Office 365
2 194 (4.18%) Amazon AWS
3 154 (3.32%) Microsoft Azure
4 133 (2.87%) SaaS
5 74 (1.60%) IaaS
6 71 (1.53%) Mimecast
7 57 (1.23%) PaaS
8 55 (1.19%) Cloud Computing
9 44 (0.95%) Amazon EC2
10 37 (0.80%) Virtual Private Cloud
11 18 (0.39%) AWS CloudFormation
12 16 (0.34%) Yammer
13 8 (0.17%) SuccessFactors
14 6 (0.13%) DigitalOcean
14 6 (0.13%) Linode
15 4 (0.086%) iTunes
16 3 (0.065%) Azure Active Directory
16 3 (0.065%) GitHub
16 3 (0.065%) Google Apps
16 3 (0.065%) iPaaS
Communications & Networking
1 328 (7.07%) Firewall
2 256 (5.52%) LAN
3 239 (5.15%) VPN
4 221 (4.76%) WAN
5 213 (4.59%) DNS
6 186 (4.01%) TCP/IP
7 184 (3.97%) SAN
8 132 (2.85%) Internet
9 125 (2.70%) DHCP
10 115 (2.48%) MPLS
11 108 (2.33%) VoIP
12 98 (2.11%) Wireless
13 71 (1.53%) Network Security
14 68 (1.47%) Intranet
15 56 (1.21%) Cisco Nexus
16 53 (1.14%) Unified Communications
16 53 (1.14%) Wi-Fi
17 48 (1.03%) LDAP
17 48 (1.03%) NAS
18 44 (0.95%) Cisco IOS
Database & Business Intelligence
1 510 (11.00%) SQL Server
2 147 (3.17%) MySQL
3 115 (2.48%) Relational Database
4 87 (1.88%) SQL Server 2008
5 86 (1.85%) SQL Server Reporting Services
6 81 (1.75%) Oracle Database
7 68 (1.47%) Oracle Reports
8 64 (1.38%) DB2
9 61 (1.32%) Big Data
10 56 (1.21%) SQL Server Integration Services
11 51 (1.10%) Data Warehouse
12 50 (1.08%) RDBMS
13 49 (1.06%) SQL Server 2012
14 45 (0.97%) BusinessObjects
15 41 (0.88%) NoSQL
16 38 (0.82%) MongoDB
17 33 (0.71%) Oracle Discoverer
17 33 (0.71%) PostgreSQL
18 27 (0.58%) SAP BW
19 25 (0.54%) Crystal Reports
Development Applications
1 67 (1.44%) Jenkins
2 57 (1.23%) Git (software)
3 43 (0.93%) JIRA
4 37 (0.80%) Oracle Forms
5 34 (0.73%) Ant
6 33 (0.71%) Team Foundation Server
7 32 (0.69%) Subversion
8 26 (0.56%) Maven
9 22 (0.47%) Vagrant
10 19 (0.41%) Hudson
11 17 (0.37%) Sonatype Nexus
12 13 (0.28%) Eclipse
12 13 (0.28%) FishEye
13 12 (0.26%) Visual Studio
14 11 (0.24%) MSI
14 11 (0.24%) Selenium
15 10 (0.22%) LoadRunner
16 9 (0.19%) ERwin
17 8 (0.17%) JUnit
17 8 (0.17%) Talend Open Studio
General
1 1204 (25.96%) Finance
2 309 (6.66%) Retail
3 306 (6.60%) Telecoms
4 304 (6.55%) Banking
5 239 (5.15%) Legal
6 204 (4.40%) Law
7 147 (3.17%) Marketing
8 81 (1.75%) Publishing
9 77 (1.66%) Manufacturing
10 66 (1.42%) Billing
11 61 (1.32%) Front Office
12 59 (1.27%) Investment Banking
13 47 (1.01%) Back Office
14 41 (0.88%) Advertising
15 38 (0.82%) Financial Institution
16 30 (0.65%) Local Government
17 27 (0.58%) German Language
18 18 (0.39%) International Banking
19 14 (0.30%) Games
20 11 (0.24%) Pharmaceutical
Job Titles
1 975 (21.02%) Analyst
2 671 (14.47%) Service Manager
3 416 (8.97%) Service Analyst
4 363 (7.83%) IT Manager
5 303 (6.53%) Delivery Manager
6 302 (6.51%) Architect
7 281 (6.06%) Services Delivery Manager
8 277 (5.97%) Support Analyst
9 276 (5.95%) Consultant
10 242 (5.22%) Service Desk Analyst
11 222 (4.79%) IT Services Manager
12 205 (4.42%) Team Leader
13 203 (4.38%) Applications Support
14 188 (4.05%) ITIL Manager
15 181 (3.90%) Project Manager
16 163 (3.51%) Support Engineer
17 154 (3.32%) Administrator
18 137 (2.95%) Developer
19 132 (2.85%) ITIL Service Manager
20 128 (2.76%) IT Analyst
Libraries, Frameworks & Software Standards
1 199 (4.29%) .NET
2 196 (4.23%) Web Services
3 174 (3.75%) XML
4 169 (3.64%) HTML
5 121 (2.61%) CSS
6 96 (2.07%) Middleware
7 83 (1.79%) SOAP
8 66 (1.42%) REST
9 43 (0.93%) ASP.NET
10 42 (0.91%) .NET Framework
10 42 (0.91%) JSON
11 39 (0.84%) J2EE
12 33 (0.71%) Ajax
13 29 (0.63%) jQuery
14 27 (0.58%) Java EE
14 27 (0.58%) Spring
15 26 (0.56%) XSLT
16 19 (0.41%) FIX Protocol
17 18 (0.39%) ActiveMQ
17 18 (0.39%) ELK Stack
Miscellaneous
1 428 (9.23%) Analytical Skills
2 414 (8.93%) Data Centre
3 399 (8.60%) Management Information System
4 186 (4.01%) Computer Science
5 154 (3.32%) CMDB
6 79 (1.70%) Blackberry
7 59 (1.27%) Enterprise Software
8 55 (1.19%) Replication
9 54 (1.16%) PMI
10 50 (1.08%) Fintech
10 50 (1.08%) iPad
11 48 (1.03%) Clustering
12 44 (0.95%) Client/Server
12 44 (0.95%) Statistics
13 43 (0.93%) EMC VNX
14 42 (0.91%) Smartphone
15 38 (0.82%) Driving Licence
15 38 (0.82%) Performance Metrics
16 36 (0.78%) iPhone
16 36 (0.78%) Life Science
Operating Systems
1 1112 (23.98%) Windows
2 557 (12.01%) Linux
3 445 (9.59%) Windows Server
4 330 (7.12%) Windows 7
5 284 (6.12%) Unix
6 217 (4.68%) Windows Server 2008
7 147 (3.17%) Windows Server 2012
8 109 (2.35%) Red Hat Enterprise Linux
9 104 (2.24%) Windows Server 2003
10 66 (1.42%) Windows 8
11 64 (1.38%) CentOS
11 64 (1.38%) Windows XP
12 43 (0.93%) AIX
13 39 (0.84%) Android
14 33 (0.71%) Solaris
15 30 (0.65%) Windows 10
16 29 (0.63%) Apple iOS
17 28 (0.60%) HPUX
18 27 (0.58%) Mac OS X
19 18 (0.39%) SUSE
Processes & Methodologies
1 3082 (66.45%) ITIL
2 1241 (26.76%) ITSM
3 1122 (24.19%) Service Delivery
4 815 (17.57%) Project Management
5 763 (16.45%) Change Management
6 540 (11.64%) Problem Management
7 530 (11.43%) Incident Management
8 515 (11.10%) ITIL V3
9 501 (10.80%) PRINCE2
10 415 (8.95%) Continuous Improvement
11 408 (8.80%) Agile Software Development
12 390 (8.41%) Stakeholder Management
13 244 (5.26%) CRM
14 222 (4.79%) Configuration Management
15 219 (4.72%) Service Design
16 209 (4.51%) Release Management
17 203 (4.38%) Mentoring
18 199 (4.29%) Process Improvement
19 193 (4.16%) ERP
20 182 (3.92%) Information Security
Programming Languages
1 602 (12.98%) SQL
2 211 (4.55%) Java
3 182 (3.92%) PowerShell
4 163 (3.51%) JavaScript
5 108 (2.33%) C#
6 99 (2.13%) Shell Script
7 82 (1.77%) T-SQL
8 79 (1.70%) Python
9 71 (1.53%) PL/SQL
10 70 (1.51%) C
11 67 (1.44%) Perl
12 60 (1.29%) Bash Shell
13 55 (1.19%) Ruby
14 29 (0.63%) PHP
15 18 (0.39%) VB
15 18 (0.39%) VBA
16 17 (0.37%) Groovy
17 16 (0.34%) C++
17 16 (0.34%) Korn
18 15 (0.32%) VBScript
Qualifications
1 575 (12.40%) Degree
2 395 (8.52%) ITIL Certification
3 281 (6.06%) Security Cleared
4 257 (5.54%) Microsoft Certification
5 213 (4.59%) Cisco Certification
6 183 (3.95%) SC Cleared
7 158 (3.41%) CCNA
8 131 (2.82%) PMI Certification
9 130 (2.80%) MCSE
10 126 (2.72%) MCP
11 117 (2.52%) CCNP
12 108 (2.33%) ISEB
13 96 (2.07%) CISSP
14 94 (2.03%) PMP
15 73 (1.57%) MCSA
16 64 (1.38%) ITIL Foundation Certificate
17 63 (1.36%) DV Cleared
18 54 (1.16%) MCDST
18 54 (1.16%) VMware Certified Professional (VCP)
19 51 (1.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 799 (17.23%) SLA
2 115 (2.48%) QA
3 91 (1.96%) COBIT
4 87 (1.88%) ISO/IEC 27001
5 49 (1.06%) ISO 9001
6 36 (0.78%) Data Quality
7 34 (0.73%) Sarbanes-Oxley
8 32 (0.69%) ISO/IEC 20000
9 23 (0.50%) PCI DSS
10 13 (0.28%) PMBOK
11 11 (0.24%) ISO22301
12 6 (0.13%) ISO 14001
12 6 (0.13%) Solvency II
13 5 (0.11%) ISO 9000
13 5 (0.11%) TickIT
14 3 (0.065%) HIPAA
14 3 (0.065%) ISAE 3402
14 3 (0.065%) P3O
15 2 (0.043%) ISO27002
15 2 (0.043%) SAS 70
System Software
1 667 (14.38%) Active Directory
2 326 (7.03%) VMware Infrastructure
3 115 (2.48%) vSphere
4 97 (2.09%) Hyper-V
5 62 (1.34%) XenApp
6 52 (1.12%) XenDesktop
7 49 (1.06%) VMware ESX
8 22 (0.47%) VMware ESXi
9 21 (0.45%) Terminal Services
10 17 (0.37%) Microsoft App-V
10 17 (0.37%) vCloud
11 11 (0.24%) Firmware
11 11 (0.24%) Terminal Server
12 10 (0.22%) Microsoft Virtual Server
12 10 (0.22%) VMware Server
13 9 (0.19%) KVM
13 9 (0.19%) Veritas Cluster Server
13 9 (0.19%) VirtualBox
13 9 (0.19%) Xen
14 8 (0.17%) Oracle RAC
Systems Management
1 178 (3.84%) SCCM
2 79 (1.70%) Puppet
3 65 (1.40%) Nagios
3 65 (1.40%) SCOM
4 50 (1.08%) Opscode Chef
5 44 (0.95%) WSUS
6 43 (0.93%) SCVMM
7 25 (0.54%) Systems Management Server (SMS)
8 21 (0.45%) Ansible
9 20 (0.43%) Backup Exec
9 20 (0.43%) Tivoli
10 17 (0.37%) Graphite
10 17 (0.37%) ZABBIX
11 16 (0.34%) Norton AntiVirus
12 15 (0.32%) Opsview
13 14 (0.30%) Control-M
13 14 (0.30%) FortiGate
13 14 (0.30%) Tivoli Storage Manager
13 14 (0.30%) Uchiwa
14 13 (0.28%) Grafana
Vendors
1 1029 (22.19%) Microsoft
2 517 (11.15%) Cisco
3 485 (10.46%) Oracle
4 474 (10.22%) VMware
5 391 (8.43%) Citrix
6 282 (6.08%) HP
7 261 (5.63%) ServiceNow
8 236 (5.09%) Remedy
9 164 (3.54%) SAP
10 154 (3.32%) IBM
11 146 (3.15%) Red Hat
12 141 (3.04%) BMC
13 140 (3.02%) Juniper
14 128 (2.76%) CheckPoint
14 128 (2.76%) EMC
15 113 (2.44%) NetApp
16 82 (1.77%) Mitel
16 82 (1.77%) SolarWinds
17 62 (1.34%) Dell
18 56 (1.21%) LANDesk
Birmingham
SCC
Posted: 10 hours ago
Stansted, Essex
Hanover Search Group
Salary: benefits
Posted: 10 hours ago
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 15 hours ago
Liverpool, Merseyside
Mortimer Spinks
Salary: £32000 - £36000 per annum
Posted: 16 hours ago
City, London
Eames Consulting
Salary: £95000 - £105500 per annum + Benefits
Posted: 16 hours ago
Greater Manchester
ANSON MCCADE
Salary: Attractive benefits, 30 days holiday and rapid career progression
Posted: 16 hours ago
City, London
ANSON MCCADE
Salary: Attractive benefits, 30 days holiday and rapid career progression
Posted: 16 hours ago
Bristol, Avon
Harris Global
Salary: Benefits + Bonus
Posted: 16 hours ago
City, London
83Zero
Salary: From £55,000 to £65,000 per annum
Posted: 16 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20035.00 per annum
Posted: 16 hours ago
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £40,000 to £55,000 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £42000 - £45000 per annum
Posted: 16 hours ago
Leominster, Herefordshire
360 Resourcing Solutions
Salary: £20000.00 to £25000.00 per year
Posted: 17 hours ago
Central London / West End
Client Server
Salary: £55k to £65k + 25 days holiday
Posted: 17 hours ago
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment
Salary: From £50,000 to £60,000 per annum + 15% flex + benefits
Posted: 17 hours ago
City, London
Anderson Lamb
Salary: From £55,000 to £65,000 per annum plus bonus etc.
Posted: 17 hours ago
London
Logic Engagements Ltd
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 18 hours ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 18 hours ago
South East
ANSON MCCADE
Salary: UKP 60000 per year
Posted: 18 hours ago
City, London
ANSON MCCADE
Salary: UKP 60000 per year
Posted: 18 hours ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 18 hours ago
Somerset
Sopra Steria Recruitment
Salary: From £36,000 to £43,000 per annum
Posted: 19 hours ago
Berkshire
Tria Recruitment
Salary: £80000.00 - £100000.00 per annum + Benefits
Posted: 19 hours ago
Slough, Berkshire
Networking People
Salary: £40000 - £45000 per annum + Benefits Package
Posted: 21 hours ago
Maidenhead, Berkshire
Nigel Frank International Ltd
Salary: £55000 - £65000 per annum + 16% Bonus
Posted: 21 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + benefits, bonus
Posted: 22 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: 22 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £43,000 per annum Plus Benefits
Posted: 22 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £42,000 per annum Plus Benefits
Posted: 22 hours ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: Up to £62,000 per annum Plus Benefits
Posted: 22 hours ago
Farnborough, Hampshire
Jagger Talent
Salary: From £40,000 to £50,000 per annum Blue Chip Benefits
Posted: 22 hours ago
London
Streamline Connections
Salary: £55000 - £70000 per annum + Benefits
Posted: 22 hours ago
London
Opus IT Consulting
Salary: £50000 - £60000 per annum
Posted: 22 hours ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 23 hours ago
West London
Rackspace
Salary: Competitive + Bonus + Racker Benefits
Posted: 23 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £28,000 - £35,000 DOE
Posted: 23 hours ago
City, London
Senitor Associates
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
Oxford, Oxfordshire
Logix Resourcing
Posted: Yesterday
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive salary
Posted: Yesterday