The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 137 116 152
Rank change year-on-year
-21 +36
Permanent jobs citing Service Management 2183 2642 2373
As % of all permanent IT jobs located in England 2.40% 2.56% 2.10%
As % of the Processes & Methodologies category 2.73% 2.95% 2.46%
Number of salaries quoted 1607 2030 1815
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £27,500 £26,250 £26,000
10% offered a salary of more than £75,000 £71,025 £72,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79872 89595 96471
As % of all permanent IT jobs located in England 87.94% 86.67% 85.52%
Number of salaries quoted 67651 74112 78795
Median salary £50,000 £50,000 £49,500
Median salary % change year-on-year
- +1.01%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £74,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 26 June 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 819 £55,000 - 76
South East -64 352 £47,500 +5.55% 42
West Midlands +26 244 £40,500 -12.43% 22
Yorkshire +34 165 £42,000 +15.06% 24
South West -15 163 £42,500 - 19
East of England +36 154 £47,500 -1.04% 6
North West -3 150 £45,000 - 16
East Midlands -10 104 £36,000 -18.18% 9
North East +16 21 £41,500 +18.57% 9
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 26 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3099 (66.73%) ITIL
2 1183 (25.47%) ITSM
3 1176 (25.32%) Finance
4 1150 (24.76%) Service Delivery
5 1125 (24.22%) Windows
6 1050 (22.61%) Microsoft
7 827 (17.81%) Project Management
8 819 (17.64%) SLA
9 755 (16.26%) Change Management
10 704 (15.16%) Active Directory
11 595 (12.81%) SQL
12 586 (12.62%) Degree
13 565 (12.17%) Linux
14 556 (11.97%) MS Excel
15 520 (11.20%) ITIL V3
16 516 (11.11%) Problem Management
17 515 (11.09%) Cisco
18 513 (11.05%) Incident Management
19 501 (10.79%) SQL Server
20 498 (10.72%) PRINCE2
21 484 (10.42%) VMware
22 472 (10.16%) Oracle
23 457 (9.84%) MS Office
24 444 (9.56%) Windows Server
25 437 (9.41%) Stakeholder Management
26 432 (9.30%) Agile Software Development
27 429 (9.24%) Data Centre
28 422 (9.09%) Continuous Improvement
29 419 (9.02%) Citrix
30 418 (9.00%) Analytical Skills

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 232 (5.00%) MS Exchange
2 224 (4.82%) SharePoint
3 152 (3.27%) Exchange Server 2010
4 130 (2.80%) IIS
5 97 (2.09%) Skype for Business
6 69 (1.49%) Apache
7 68 (1.46%) Exchange Server 2013
8 56 (1.21%) Tomcat
9 42 (0.90%) Blackberry Enterprise Server
10 41 (0.88%) JBoss
11 39 (0.84%) Exchange Server 2007
12 36 (0.78%) OpenStack
12 36 (0.78%) WordPress
13 32 (0.69%) CMS
14 28 (0.60%) IBM Notes
15 26 (0.56%) WebSphere
16 20 (0.43%) SharePoint Server
17 19 (0.41%) WebLogic
18 17 (0.37%) SharePoint 2010
19 16 (0.34%) MS Project Server
Applications
1 556 (11.97%) MS Excel
2 457 (9.84%) MS Office
3 56 (1.21%) MS Project
4 52 (1.12%) MS PowerPoint
5 47 (1.01%) MS Visio
6 8 (0.17%) Spreadsheet
7 2 (0.043%) Acrobat
7 2 (0.043%) SPSS
Business Applications
1 127 (2.73%) Remedy ITSM
2 63 (1.36%) Dynamics CRM
3 38 (0.82%) Oracle EBS
4 37 (0.80%) assyst
5 21 (0.45%) Dynamics AX
6 17 (0.37%) SAP BPC
6 17 (0.37%) SAP FI
7 15 (0.32%) Eloqua
7 15 (0.32%) Oracle Applications
8 12 (0.26%) Payment Gateway
9 10 (0.22%) SAP FI-AP
9 10 (0.22%) SAP FI-AR
9 10 (0.22%) SAP FI-GL
9 10 (0.22%) SAP HR
10 9 (0.19%) Cognos Planning
10 9 (0.19%) MetaTrader
10 9 (0.19%) ResourceLink
10 9 (0.19%) SAP ERP
10 9 (0.19%) Unit4 Business World
11 8 (0.17%) SAP CS
Cloud Services
1 218 (4.69%) Office 365
2 199 (4.29%) Amazon AWS
3 173 (3.73%) Microsoft Azure
4 143 (3.08%) SaaS
5 94 (2.02%) IaaS
6 78 (1.68%) Mimecast
7 77 (1.66%) PaaS
8 63 (1.36%) Cloud Computing
9 53 (1.14%) Amazon EC2
10 31 (0.67%) Virtual Private Cloud
11 14 (0.30%) AWS CloudFormation
12 12 (0.26%) Yammer
13 6 (0.13%) DigitalOcean
13 6 (0.13%) Linode
13 6 (0.13%) SuccessFactors
14 5 (0.11%) Azure Active Directory
14 5 (0.11%) Google Apps
14 5 (0.11%) iTunes
15 3 (0.065%) GitHub
15 3 (0.065%) iPaaS
Communications & Networking
1 303 (6.52%) Firewall
2 247 (5.32%) LAN
3 230 (4.95%) VPN
4 220 (4.74%) DNS
4 220 (4.74%) WAN
5 197 (4.24%) TCP/IP
6 172 (3.70%) SAN
7 134 (2.89%) Internet
8 120 (2.58%) DHCP
9 107 (2.30%) VoIP
10 100 (2.15%) Wireless
11 98 (2.11%) MPLS
12 68 (1.46%) Network Security
13 67 (1.44%) Intranet
14 55 (1.18%) Cisco Nexus
15 49 (1.06%) Unified Communications
16 47 (1.01%) IP Telephony
16 47 (1.01%) LDAP
17 45 (0.97%) Wi-Fi
18 42 (0.90%) HTTP
Database & Business Intelligence
1 501 (10.79%) SQL Server
2 159 (3.42%) MySQL
3 103 (2.22%) Relational Database
4 93 (2.00%) Oracle Database
5 85 (1.83%) SQL Server 2008
6 83 (1.79%) SQL Server Reporting Services
7 71 (1.53%) DB2
8 59 (1.27%) Oracle Reports
9 53 (1.14%) SQL Server Integration Services
10 52 (1.12%) Big Data
10 52 (1.12%) SQL Server 2012
11 50 (1.08%) Data Warehouse
12 46 (0.99%) RDBMS
13 39 (0.84%) BusinessObjects
14 33 (0.71%) Oracle Discoverer
15 32 (0.69%) NoSQL
16 30 (0.65%) MongoDB
16 30 (0.65%) PostgreSQL
17 26 (0.56%) SAP BW
18 25 (0.54%) Oracle BI EE
Development Applications
1 71 (1.53%) Jenkins
2 61 (1.31%) Git (software)
3 45 (0.97%) JIRA
4 37 (0.80%) Oracle Forms
5 36 (0.78%) Team Foundation Server
6 33 (0.71%) Ant
7 31 (0.67%) Maven
8 29 (0.62%) Subversion
9 23 (0.50%) Vagrant
10 16 (0.34%) Hudson
11 14 (0.30%) Eclipse
12 13 (0.28%) Selenium
12 13 (0.28%) Sonatype Nexus
13 12 (0.26%) MSI
14 10 (0.22%) FishEye
14 10 (0.22%) Visual Studio
15 9 (0.19%) LoadRunner
16 8 (0.17%) Octopus Deploy
17 6 (0.13%) JMeter
17 6 (0.13%) WebDriver
General
1 1176 (25.32%) Finance
2 308 (6.63%) Retail
3 287 (6.18%) Telecoms
4 279 (6.01%) Banking
5 242 (5.21%) Legal
6 191 (4.11%) Law
7 138 (2.97%) Marketing
8 90 (1.94%) Publishing
9 71 (1.53%) Manufacturing
10 63 (1.36%) Billing
11 58 (1.25%) Investment Banking
12 56 (1.21%) Front Office
13 42 (0.90%) Advertising
14 41 (0.88%) Back Office
15 38 (0.82%) Financial Institution
16 28 (0.60%) Local Government
17 27 (0.58%) German Language
18 19 (0.41%) International Banking
19 17 (0.37%) Games
20 16 (0.34%) French Language
Job Titles
1 969 (20.87%) Analyst
2 681 (14.66%) Service Manager
3 417 (8.98%) Service Analyst
4 400 (8.61%) IT Manager
5 311 (6.70%) Architect
6 295 (6.35%) Delivery Manager
7 279 (6.01%) Consultant
8 272 (5.86%) Support Analyst
9 270 (5.81%) Services Delivery Manager
10 247 (5.32%) Service Desk Analyst
11 242 (5.21%) IT Services Manager
12 207 (4.46%) Applications Support
13 197 (4.24%) Team Leader
14 184 (3.96%) ITIL Manager
15 177 (3.81%) Project Manager
16 165 (3.55%) Support Engineer
17 149 (3.21%) Administrator
18 137 (2.95%) Developer
19 134 (2.89%) ITIL Service Manager
20 125 (2.69%) IT Analyst
Libraries, Frameworks & Software Standards
1 182 (3.92%) .NET
2 179 (3.85%) XML
3 175 (3.77%) Web Services
4 162 (3.49%) HTML
5 119 (2.56%) CSS
6 84 (1.81%) Middleware
7 73 (1.57%) SOAP
8 62 (1.34%) REST
9 42 (0.90%) ASP.NET
10 40 (0.86%) .NET Framework
11 32 (0.69%) JSON
12 31 (0.67%) Ajax
13 30 (0.65%) J2EE
14 27 (0.58%) jQuery
15 22 (0.47%) Java EE
16 21 (0.45%) AngularJS
17 19 (0.41%) Ruby on Rails
18 18 (0.39%) ELK Stack
18 18 (0.39%) FIX Protocol
18 18 (0.39%) Spring
Miscellaneous
1 429 (9.24%) Data Centre
2 418 (9.00%) Analytical Skills
3 390 (8.40%) Management Information System
4 202 (4.35%) Computer Science
5 163 (3.51%) CMDB
6 82 (1.77%) Virtual Team
7 69 (1.49%) Blackberry
8 58 (1.25%) Replication
9 53 (1.14%) Enterprise Software
10 52 (1.12%) Fintech
11 47 (1.01%) Driving Licence
11 47 (1.01%) Performance Metrics
12 44 (0.95%) PMI
13 42 (0.90%) Client/Server
14 40 (0.86%) Smartphone
15 38 (0.82%) Statistics
16 37 (0.80%) iPad
17 35 (0.75%) Clustering
17 35 (0.75%) EMC VNX
17 35 (0.75%) User Experience
Operating Systems
1 1125 (24.22%) Windows
2 565 (12.17%) Linux
3 444 (9.56%) Windows Server
4 327 (7.04%) Windows 7
5 292 (6.29%) Unix
6 199 (4.29%) Windows Server 2008
7 150 (3.23%) Windows Server 2012
8 113 (2.43%) Red Hat Enterprise Linux
9 104 (2.24%) Windows Server 2003
10 66 (1.42%) CentOS
11 56 (1.21%) Windows XP
12 53 (1.14%) Windows 8
13 52 (1.12%) AIX
14 40 (0.86%) Solaris
15 31 (0.67%) Android
16 30 (0.65%) HPUX
17 29 (0.62%) Windows 10
18 27 (0.58%) Mac OS X
19 26 (0.56%) Apple iOS
20 18 (0.39%) SUSE
Processes & Methodologies
1 3099 (66.73%) ITIL
2 1183 (25.47%) ITSM
3 1150 (24.76%) Service Delivery
4 827 (17.81%) Project Management
5 755 (16.26%) Change Management
6 520 (11.20%) ITIL V3
7 516 (11.11%) Problem Management
8 513 (11.05%) Incident Management
9 498 (10.72%) PRINCE2
10 437 (9.41%) Stakeholder Management
11 432 (9.30%) Agile Software Development
12 422 (9.09%) Continuous Improvement
13 259 (5.58%) CRM
14 239 (5.15%) Configuration Management
14 239 (5.15%) Service Design
15 206 (4.44%) Release Management
16 201 (4.33%) Information Security
16 201 (4.33%) Process Improvement
17 194 (4.18%) Root Cause Analysis
18 191 (4.11%) Mentoring
Programming Languages
1 595 (12.81%) SQL
2 203 (4.37%) Java
3 190 (4.09%) PowerShell
4 159 (3.42%) JavaScript
5 107 (2.30%) C#
6 87 (1.87%) Shell Script
7 81 (1.74%) T-SQL
8 71 (1.53%) C
8 71 (1.53%) PL/SQL
9 69 (1.49%) Python
10 65 (1.40%) Perl
11 59 (1.27%) Bash Shell
12 52 (1.12%) Ruby
13 37 (0.80%) PHP
14 19 (0.41%) VBScript
15 17 (0.37%) Korn
15 17 (0.37%) VB
16 15 (0.32%) Groovy
16 15 (0.32%) VBA
17 14 (0.30%) C++
Qualifications
1 586 (12.62%) Degree
2 378 (8.14%) ITIL Certification
3 288 (6.20%) Security Cleared
4 233 (5.02%) Microsoft Certification
5 205 (4.41%) Cisco Certification
6 178 (3.83%) SC Cleared
7 156 (3.36%) CCNA
8 130 (2.80%) PMI Certification
9 118 (2.54%) MCSE
10 115 (2.48%) MCP
11 107 (2.30%) CCNP
12 106 (2.28%) CISSP
13 102 (2.20%) ISEB
13 102 (2.20%) PMP
14 67 (1.44%) MCSA
15 66 (1.42%) DV Cleared
16 60 (1.29%) VMware Certified Professional (VCP)
17 58 (1.25%) CISM
18 56 (1.21%) PRINCE2 Certification
19 54 (1.16%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 819 (17.64%) SLA
2 122 (2.63%) QA
3 88 (1.89%) ISO/IEC 27001
4 83 (1.79%) COBIT
5 42 (0.90%) ISO 9001
6 38 (0.82%) Data Quality
7 34 (0.73%) Sarbanes-Oxley
8 26 (0.56%) ISO/IEC 20000
8 26 (0.56%) PCI DSS
9 13 (0.28%) ISO22301
10 12 (0.26%) PMBOK
11 6 (0.13%) ISO 14001
11 6 (0.13%) Solvency II
12 4 (0.086%) ISO 9000
13 3 (0.065%) HMG Infosec
13 3 (0.065%) JSP 440
14 2 (0.043%) ISO27002
14 2 (0.043%) SAS 70
14 2 (0.043%) TickIT
15 1 (0.022%) HMG Security Policy Framework
System Software
1 704 (15.16%) Active Directory
2 343 (7.39%) VMware Infrastructure
3 118 (2.54%) vSphere
4 107 (2.30%) Hyper-V
5 73 (1.57%) Virtual Machines
6 64 (1.38%) XenApp
7 47 (1.01%) XenDesktop
8 45 (0.97%) VMware ESX
9 37 (0.80%) Virtual Servers
10 27 (0.58%) Microsoft App-V
11 20 (0.43%) Terminal Services
11 20 (0.43%) vCloud
12 18 (0.39%) VMware ESXi
13 15 (0.32%) KVM
14 14 (0.30%) Virtual Desktop
15 11 (0.24%) Terminal Server
16 10 (0.22%) Firmware
16 10 (0.22%) VMware Server
17 9 (0.19%) Oracle RAC
17 9 (0.19%) Xen
Systems Management
1 210 (4.52%) SCCM
2 80 (1.72%) Puppet
3 74 (1.59%) SCOM
4 55 (1.18%) Nagios
5 53 (1.14%) SCVMM
6 46 (0.99%) WSUS
7 43 (0.93%) Opscode Chef
8 23 (0.50%) Tivoli
9 21 (0.45%) Systems Management Server (SMS)
10 20 (0.43%) Ansible
11 19 (0.41%) Backup Exec
12 18 (0.39%) Zenoss
13 17 (0.37%) Graphite
14 16 (0.34%) FortiGate
15 15 (0.32%) Uchiwa
15 15 (0.32%) ZABBIX
16 14 (0.30%) Grafana
16 14 (0.30%) Packer
16 14 (0.30%) Terraform
16 14 (0.30%) Tivoli Storage Manager
Vendors
1 1050 (22.61%) Microsoft
2 515 (11.09%) Cisco
3 484 (10.42%) VMware
4 472 (10.16%) Oracle
5 419 (9.02%) Citrix
6 291 (6.27%) HP
7 289 (6.22%) ServiceNow
8 218 (4.69%) Remedy
9 163 (3.51%) SAP
10 159 (3.42%) IBM
11 148 (3.19%) Red Hat
12 144 (3.10%) BMC
13 140 (3.01%) Juniper
14 139 (2.99%) CheckPoint
15 125 (2.69%) NetApp
16 120 (2.58%) EMC
17 86 (1.85%) Mitel
18 75 (1.61%) SolarWinds
19 62 (1.34%) LANDesk
20 57 (1.23%) Dell
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: Yesterday
Hampshire
DCL Search & Selection
Salary: £70000 - £75000 per annum + Benefits
Posted: 2 days ago
Merseyside
McGregor Boyall
Salary: £40000 - £50000 per annum
Posted: 4 days ago
City, London
Randstad Technologies
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 55-65k
Posted: 2 days ago
Gloucester, Gloucestershire
Harvey Nash plc
Salary: £20000 - £22000 per annum + 5% shift allowance
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £55,000
Posted: 3 days ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 2 days ago
London
Plan-net
Salary: Market rate
Posted: 2 days ago
London
Mortimer Spinks
Salary: £35000 per annum
Posted: 3 days ago
Bristol, Avon
Sanderson
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Posted: Yesterday
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £25000 per annum + Excellent benefits
Posted: 4 days ago
West Midlands
Reed Technology
Salary: £28000 - £40000 per annum
Posted: 6 days ago
Greenford, Middlesex
Experis Ltd
Salary: £45000 - £55000 per annum + Bonus + Pension
Posted: Yesterday
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 5 days ago
Herefordshire
Tria Recruitment
Salary: £20000.00 - £25000.00 per annum + bonus + benefits
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: £40,000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: £60,000 per annum + £4,200 car allowance
Posted: 3 days ago
Liverpool, Merseyside
Robert Walters
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £55000 - £65000 per annum + £5k Car + 16% Pension + Benefits
Posted: 3 days ago
London
onezeero.
Salary: £40000 - £45000 per annum + Guaranteed Bonus
Posted: 3 days ago
Bristol, Avon
NHS Blood And Transplant
Salary: From £56,104 to £68,484 per annum
Posted: 4 days ago
Hereford, Herefordshire
Herefordshire Housing
Salary: From £19,930 to £21,942 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £50000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 5 days ago