The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Management
Rank 127 119 141
Rank change year-on-year
-8 +22
Permanent jobs citing Service Management 2455 2660 2588
As % of all permanent IT jobs located in England 2.55% 2.58% 2.29%
As % of the Processes & Methodologies category 2.91% 3.01% 2.69%
Number of salaries quoted 1792 1922 1985
Median salary £47,500 £48,000 £50,000
Median salary % change year-on-year
-1.04% -4.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £45,000 £47,134
% change year-on-year
-5.55% -4.52%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
84499 88397 96352
As % of all permanent IT jobs located in England 87.73% 85.89% 85.38%
Number of salaries quoted 71075 72192 78402
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 3 May 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 1017 £55,000 - 70
South East -30 442 £50,000 +5.26% 39
West Midlands +37 245 £45,000 -10.00% 11
North West +25 185 £43,250 +0.58% 25
Yorkshire -16 168 £40,000 +6.66% 20
East of England +7 141 £47,500 - 13
South West -57 114 £41,500 +5.06% 16
East Midlands -5 106 £40,000 +6.66% 4
North East +16 18 £40,000 -27.27% 6
Midlands -3 3 £38,500 -39.60%
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 3 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3131 (65.71%) ITIL
2 1322 (27.74%) ITSM
3 1221 (25.62%) Finance
4 1143 (23.99%) Service Delivery
5 1117 (23.44%) Windows
6 1046 (21.95%) Microsoft
7 836 (17.54%) SLA
8 811 (17.02%) Project Management
9 773 (16.22%) Change Management
10 649 (13.62%) Active Directory
11 617 (12.95%) SQL
12 579 (12.15%) Degree
13 576 (12.09%) MS Excel
14 561 (11.77%) Problem Management
15 553 (11.61%) Incident Management
16 551 (11.56%) ITIL V3
17 546 (11.46%) Linux
18 537 (11.27%) Cisco
19 508 (10.66%) SQL Server
20 503 (10.56%) PRINCE2
21 495 (10.39%) MS Office
22 494 (10.37%) Oracle
23 480 (10.07%) VMware
24 454 (9.53%) Continuous Improvement
25 447 (9.38%) Analytical Skills
26 438 (9.19%) Data Centre
27 434 (9.11%) Windows Server
28 433 (9.09%) Management Information System
29 406 (8.52%) Agile Software Development
30 397 (8.33%) Stakeholder Management

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 209 (4.39%) MS Exchange
2 208 (4.37%) SharePoint
3 138 (2.90%) IIS
4 131 (2.75%) Exchange Server 2010
5 111 (2.33%) Skype for Business
6 73 (1.53%) Tomcat
7 72 (1.51%) Apache
8 63 (1.32%) Blackberry Enterprise Server
9 59 (1.24%) Exchange Server 2013
10 52 (1.09%) JBoss
11 34 (0.71%) Exchange Server 2007
11 34 (0.71%) WebSphere
12 30 (0.63%) OpenStack
12 30 (0.63%) WordPress
13 25 (0.52%) IBM Notes
14 21 (0.44%) CMS
14 21 (0.44%) SharePoint Server
15 20 (0.42%) SharePoint 2010
16 19 (0.40%) MS Project Server
16 19 (0.40%) WebLogic
Applications
1 576 (12.09%) MS Excel
2 495 (10.39%) MS Office
3 62 (1.30%) MS PowerPoint
4 50 (1.05%) MS Project
5 47 (0.99%) MS Visio
6 10 (0.21%) Spreadsheet
7 6 (0.13%) SPSS
8 2 (0.042%) Acrobat
8 2 (0.042%) Stata
9 1 (0.021%) Adobe Creative Suite
Business Applications
1 137 (2.88%) Remedy ITSM
2 72 (1.51%) Dynamics CRM
3 38 (0.80%) Oracle EBS
4 26 (0.55%) assyst
5 20 (0.42%) Dynamics AX
6 16 (0.34%) SAP FI
7 15 (0.31%) Oracle Applications
8 14 (0.29%) SAP BPC
9 11 (0.23%) Oracle Financials
9 11 (0.23%) SAP HR
10 10 (0.21%) Eloqua
10 10 (0.21%) SAP CO
10 10 (0.21%) SAP FI/CO
10 10 (0.21%) Unit4 Business World
11 9 (0.19%) Cognos Planning
11 9 (0.19%) Kondor
11 9 (0.19%) Payment Gateway
11 9 (0.19%) ResourceLink
11 9 (0.19%) SAP HCM
11 9 (0.19%) SAP SRM
Cloud Services
1 201 (4.22%) Amazon AWS
2 179 (3.76%) Office 365
3 143 (3.00%) Microsoft Azure
4 131 (2.75%) SaaS
5 72 (1.51%) IaaS
6 64 (1.34%) Mimecast
7 57 (1.20%) Cloud Computing
8 55 (1.15%) PaaS
9 41 (0.86%) Amazon EC2
9 41 (0.86%) Virtual Private Cloud
10 19 (0.40%) Yammer
11 18 (0.38%) AWS CloudFormation
12 12 (0.25%) SuccessFactors
13 6 (0.13%) DigitalOcean
13 6 (0.13%) Linode
14 5 (0.10%) Google Apps
15 3 (0.063%) Azure Active Directory
15 3 (0.063%) Force.com
15 3 (0.063%) GitHub
15 3 (0.063%) iPaaS
Communications & Networking
1 335 (7.03%) Firewall
2 270 (5.67%) LAN
3 249 (5.23%) VPN
4 218 (4.58%) WAN
5 215 (4.51%) DNS
6 188 (3.95%) TCP/IP
7 179 (3.76%) SAN
8 142 (2.98%) Internet
9 128 (2.69%) MPLS
10 124 (2.60%) DHCP
11 118 (2.48%) VoIP
12 99 (2.08%) Wireless
13 71 (1.49%) Network Security
14 67 (1.41%) Intranet
15 62 (1.30%) Cisco Nexus
16 56 (1.18%) Unified Communications
16 56 (1.18%) Wi-Fi
17 55 (1.15%) Ethernet
18 53 (1.11%) Cisco IOS
19 51 (1.07%) Cisco ASA
Database & Business Intelligence
1 508 (10.66%) SQL Server
2 154 (3.23%) MySQL
3 121 (2.54%) Relational Database
4 87 (1.83%) SQL Server 2008
5 85 (1.78%) SQL Server Reporting Services
6 75 (1.57%) Big Data
6 75 (1.57%) Oracle Reports
7 72 (1.51%) Oracle Database
8 59 (1.24%) Data Warehouse
8 59 (1.24%) DB2
9 55 (1.15%) SQL Server Integration Services
10 50 (1.05%) RDBMS
11 46 (0.97%) NoSQL
12 45 (0.94%) BusinessObjects
12 45 (0.94%) SQL Server 2012
13 43 (0.90%) MongoDB
14 33 (0.69%) Oracle Discoverer
14 33 (0.69%) PostgreSQL
15 27 (0.57%) Data Mining
15 27 (0.57%) SAP BW
Development Applications
1 61 (1.28%) Jenkins
2 54 (1.13%) Git (software)
3 43 (0.90%) JIRA
4 37 (0.78%) Oracle Forms
5 32 (0.67%) Subversion
6 29 (0.61%) Team Foundation Server
7 28 (0.59%) Ant
8 21 (0.44%) Sonatype Nexus
9 19 (0.40%) Hudson
9 19 (0.40%) Maven
9 19 (0.40%) Vagrant
10 13 (0.27%) Eclipse
10 13 (0.27%) FishEye
10 13 (0.27%) LoadRunner
11 11 (0.23%) Selenium
12 10 (0.21%) ERwin
12 10 (0.21%) Visual Studio
13 9 (0.19%) JUnit
13 9 (0.19%) MSI
14 8 (0.17%) HP UFT
General
1 1221 (25.62%) Finance
2 335 (7.03%) Banking
3 323 (6.78%) Retail
3 323 (6.78%) Telecoms
4 249 (5.23%) Legal
5 216 (4.53%) Law
6 154 (3.23%) Marketing
7 75 (1.57%) Publishing
8 74 (1.55%) Manufacturing
9 72 (1.51%) Billing
10 68 (1.43%) Investment Banking
11 65 (1.36%) Front Office
12 56 (1.18%) Advertising
13 41 (0.86%) Back Office
14 38 (0.80%) Financial Institution
15 35 (0.73%) Local Government
16 31 (0.65%) German Language
17 17 (0.36%) International Banking
18 16 (0.34%) Pharmaceutical
19 15 (0.31%) Corporate Banking
Job Titles
1 1004 (21.07%) Analyst
2 730 (15.32%) Service Manager
3 422 (8.86%) Service Analyst
4 347 (7.28%) Delivery Manager
5 333 (6.99%) IT Manager
6 323 (6.78%) Services Delivery Manager
7 306 (6.42%) Support Analyst
8 285 (5.98%) Architect
9 276 (5.79%) Consultant
10 262 (5.50%) Service Desk Analyst
11 213 (4.47%) IT Services Manager
12 204 (4.28%) Team Leader
13 194 (4.07%) Applications Support
14 187 (3.92%) ITIL Manager
15 171 (3.59%) Project Manager
16 157 (3.29%) Administrator
16 157 (3.29%) Support Engineer
17 129 (2.71%) ITIL Service Manager
18 128 (2.69%) Senior Analyst
19 125 (2.62%) Developer
Libraries, Frameworks & Software Standards
1 209 (4.39%) Web Services
2 197 (4.13%) .NET
3 169 (3.55%) HTML
3 169 (3.55%) XML
4 113 (2.37%) CSS
5 99 (2.08%) Middleware
6 86 (1.80%) SOAP
7 67 (1.41%) REST
8 44 (0.92%) J2EE
9 39 (0.82%) JSON
10 38 (0.80%) .NET Framework
10 38 (0.80%) Spring
11 35 (0.73%) ASP.NET
12 32 (0.67%) Ajax
13 30 (0.63%) Java EE
14 29 (0.61%) jQuery
15 28 (0.59%) XSLT
16 19 (0.40%) XMPP
17 18 (0.38%) FIX Protocol
18 17 (0.36%) Ruby on Rails
Miscellaneous
1 447 (9.38%) Analytical Skills
2 438 (9.19%) Data Centre
3 433 (9.09%) Management Information System
4 182 (3.82%) Computer Science
5 145 (3.04%) CMDB
6 81 (1.70%) Blackberry
7 67 (1.41%) Enterprise Software
8 58 (1.22%) Clustering
9 54 (1.13%) PMI
10 53 (1.11%) Client/Server
10 53 (1.11%) Replication
11 52 (1.09%) Statistics
12 51 (1.07%) iPad
13 50 (1.05%) Fintech
14 48 (1.01%) EMC VNX
15 41 (0.86%) Life Science
15 41 (0.86%) User Experience
16 39 (0.82%) Driving Licence
17 38 (0.80%) NHS
18 36 (0.76%) Video Conferencing
Operating Systems
1 1117 (23.44%) Windows
2 546 (11.46%) Linux
3 434 (9.11%) Windows Server
4 323 (6.78%) Windows 7
5 304 (6.38%) Unix
6 219 (4.60%) Windows Server 2008
7 147 (3.08%) Windows Server 2012
8 107 (2.25%) Red Hat Enterprise Linux
9 101 (2.12%) Windows Server 2003
10 69 (1.45%) Windows XP
11 64 (1.34%) CentOS
12 61 (1.28%) Windows 8
13 44 (0.92%) AIX
14 39 (0.82%) Android
15 38 (0.80%) Solaris
16 31 (0.65%) Mac OS X
17 28 (0.59%) Windows 10
18 27 (0.57%) Apple iOS
18 27 (0.57%) HPUX
19 20 (0.42%) SUSE
Processes & Methodologies
1 3131 (65.71%) ITIL
2 1322 (27.74%) ITSM
3 1143 (23.99%) Service Delivery
4 811 (17.02%) Project Management
5 773 (16.22%) Change Management
6 561 (11.77%) Problem Management
7 553 (11.61%) Incident Management
8 551 (11.56%) ITIL V3
9 503 (10.56%) PRINCE2
10 454 (9.53%) Continuous Improvement
11 406 (8.52%) Agile Software Development
12 397 (8.33%) Stakeholder Management
13 232 (4.87%) CRM
14 230 (4.83%) Service Design
15 223 (4.68%) Configuration Management
16 221 (4.64%) Mentoring
17 206 (4.32%) Release Management
18 194 (4.07%) ERP
19 192 (4.03%) Line Management
20 188 (3.95%) Root Cause Analysis
Programming Languages
1 617 (12.95%) SQL
2 232 (4.87%) Java
3 174 (3.65%) PowerShell
4 168 (3.53%) JavaScript
5 109 (2.29%) Shell Script
6 99 (2.08%) C#
7 85 (1.78%) Python
8 83 (1.74%) Perl
9 77 (1.62%) T-SQL
10 72 (1.51%) C
11 71 (1.49%) PL/SQL
12 61 (1.28%) Bash Shell
13 55 (1.15%) Ruby
14 29 (0.61%) PHP
15 21 (0.44%) VBA
16 20 (0.42%) VB
17 19 (0.40%) C++
18 17 (0.36%) VBScript
19 15 (0.31%) Groovy
20 13 (0.27%) Korn
Qualifications
1 579 (12.15%) Degree
2 392 (8.23%) ITIL Certification
3 283 (5.94%) Security Cleared
4 279 (5.86%) Microsoft Certification
5 224 (4.70%) Cisco Certification
6 186 (3.90%) SC Cleared
7 161 (3.38%) CCNA
8 132 (2.77%) MCSE
9 128 (2.69%) PMI Certification
10 127 (2.67%) MCP
11 117 (2.46%) CCNP
12 112 (2.35%) ISEB
13 89 (1.87%) PMP
14 86 (1.80%) CISSP
15 75 (1.57%) MCSA
16 71 (1.49%) ITIL Foundation Certificate
17 65 (1.36%) DV Cleared
18 60 (1.26%) MCDST
19 51 (1.07%) VMware Certified Professional (VCP)
20 44 (0.92%) CISM
Quality Assurance & Compliance
1 836 (17.54%) SLA
2 122 (2.56%) QA
3 90 (1.89%) COBIT
4 89 (1.87%) ISO/IEC 27001
5 58 (1.22%) ISO 9001
6 38 (0.80%) ISO/IEC 20000
7 36 (0.76%) Data Quality
8 31 (0.65%) Sarbanes-Oxley
9 26 (0.55%) PCI DSS
10 20 (0.42%) PMBOK
11 11 (0.23%) ISO22301
12 8 (0.17%) HIPAA
13 6 (0.13%) ISAE 3402
13 6 (0.13%) ISO 14001
13 6 (0.13%) Solvency II
13 6 (0.13%) TickIT
14 4 (0.084%) ISO 9000
15 3 (0.063%) ISO27002
15 3 (0.063%) P3O
15 3 (0.063%) RMADS
System Software
1 649 (13.62%) Active Directory
2 328 (6.88%) VMware Infrastructure
3 114 (2.39%) vSphere
4 90 (1.89%) Hyper-V
5 60 (1.26%) XenApp
6 57 (1.20%) VMware ESX
7 52 (1.09%) XenDesktop
8 23 (0.48%) Terminal Services
9 21 (0.44%) VMware ESXi
10 17 (0.36%) Terminal Server
11 15 (0.31%) Microsoft App-V
11 15 (0.31%) vCloud
12 12 (0.25%) Firmware
13 11 (0.23%) Oracle RAC
14 9 (0.19%) Veritas Cluster Server
14 9 (0.19%) VirtualBox
14 9 (0.19%) VMware Server
14 9 (0.19%) Xen
15 8 (0.17%) Docker
16 7 (0.15%) Microsoft Virtual Server
Systems Management
1 163 (3.42%) SCCM
2 75 (1.57%) Puppet
3 67 (1.41%) Nagios
4 53 (1.11%) SCOM
5 49 (1.03%) Opscode Chef
6 40 (0.84%) SCVMM
6 40 (0.84%) WSUS
7 29 (0.61%) Systems Management Server (SMS)
8 22 (0.46%) Tivoli
9 20 (0.42%) Ansible
9 20 (0.42%) Backup Exec
10 19 (0.40%) Control-M
11 18 (0.38%) ZABBIX
12 17 (0.36%) Norton AntiVirus
13 16 (0.34%) Opsview
14 14 (0.29%) Tivoli Storage Manager
15 13 (0.27%) Data Guard
15 13 (0.27%) Graphite
15 13 (0.27%) Oracle Enterprise Manager
16 12 (0.25%) Red Hat Spacewalk
Vendors
1 1046 (21.95%) Microsoft
2 537 (11.27%) Cisco
3 494 (10.37%) Oracle
4 480 (10.07%) VMware
5 384 (8.06%) Citrix
6 291 (6.11%) HP
7 254 (5.33%) ServiceNow
8 246 (5.16%) Remedy
9 182 (3.82%) SAP
10 155 (3.25%) IBM
11 152 (3.19%) Juniper
12 142 (2.98%) EMC
13 141 (2.96%) Red Hat
14 137 (2.88%) BMC
15 117 (2.46%) CheckPoint
16 103 (2.16%) NetApp
17 76 (1.59%) SolarWinds
18 73 (1.53%) Mitel
19 72 (1.51%) Dell
20 54 (1.13%) Apple
South East
Networking People
Salary: £90000 - £120000 per annum + Car Allowance + Bonus + Bens
Posted: 53 minutes ago
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 56 minutes ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: negotiable
Posted: 1 hour ago
London
Quant Capital
Salary: Up to £60,000 per annum + benefit and bonus
Posted: 1 hour ago
Manchester, Lancashire
ReThink Recruitment
Posted: 1 hour ago
St. Neots, Cambridgeshire
Senitor Associates
Salary: £45000 - £50000 per annum + Bonus
Posted: 1 hour ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified Circa £48,000 + Good Benefits
Posted: 1 hour ago
Kent
Harvey Nash plc
Salary: £30000 - £40000 per annum + + Bonus + Package
Posted: 1 hour ago
Worthing, West Sussex
Experis Ltd
Salary: £41000.00 - £52000.00 per annum
Posted: 2 hours ago
Salford, Lancashire
Michael Page Technology
Salary: £45000 - £50000 per annum + Benefits
Posted: 2 hours ago
Exeter, Devon
NST Recruitment Limited
Salary: benefits
Posted: 12 hours ago
Telford, Shropshire
Whitehall Resources Ltd
Posted: 12 hours ago
London
Fusion Business Solutions
Posted: 12 hours ago
High Wycombe, Buckinghamshire
Imperative People
Salary: £35000.00 - £45000.00 per annum + Benefits
Posted: 17 hours ago
Bishop's Stortford, Hertfordshire
Vantage Recruitment Solutions Ltd
Salary: From £40,000 to £50,000 per annum
Posted: 18 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Excellent Base Salary (DOE) plus Benefits
Posted: 19 hours ago
London
River Island
Salary: Competitive plus benefits
Posted: 22 hours ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 30,000 - 60,000 + excellent benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Sentinel IT LLP
Salary: DOE + benefits
Posted: Yesterday
Gloucestershire
Datasource Computer Employment
Salary: + Excellent Benefits!
Posted: Yesterday
England
Capgemini UK
Posted: 2 days ago
Wigan, Lancashire
Intech 7
Salary: From £38,000 to £40,000 per annum excellent benefits
Posted: 3 days ago
Watford, Hertfordshire
SPS Resourcing
Salary: From £60,000 to £65,000 per annum Car, Bonus & Benefits
Posted: 3 days ago
City, London
Plan-net
Salary: Unspecified Market rate
Posted: 3 days ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Swindon, Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 3 days ago
London
Harris Global
Salary: From £75,000 to £85,000 per annum Benefits + Bonus
Posted: 3 days ago
City, London
Plan-net
Salary: Unspecified Market Rate
Posted: 3 days ago
Guildford, Surrey
FT Select
Salary: From £40,000 to £45,000 per annum + 10% bonus + 10% car allowance
Posted: 3 days ago