The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
UK / England
Rank 115 132 125
Rank change year-on-year
+17 -7
Permanent jobs citing Service Management 2093 2251 2416
As % of all permanent IT jobs located in England 2.66% 2.41% 2.46%
As % of the Processes & Methodologies category 3.02% 2.74% 2.86%
Number of salaries quoted 1532 1708 1904
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £27,500 £25,500 £25,000
10% offered a salary of more than £75,000 £75,000 £73,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
69355 82040 84447
As % of all permanent IT jobs located in England 88.14% 87.72% 86.05%
Number of salaries quoted 57535 69015 70235
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £72,500 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 19 January 2017.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 829 £55,000 - 76
South East +21 388 £47,500 +5.55% 28
North West +7 201 £44,000 +14.28% 13
South West +27 183 £40,000 +6.66% 12
West Midlands +19 146 £45,000 +2.27% 28
East of England +13 139 £50,000 - 6
Yorkshire -7 122 £33,500 -10.66% 18
East Midlands +31 79 £43,500 +8.75% 5
North East +13 18 £50,000 +42.85% 7
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 19 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 2851 (66.47%) ITIL
2 1233 (28.75%) ITSM
3 1013 (23.62%) Finance
4 1008 (23.50%) Service Delivery
5 989 (23.06%) Windows
6 911 (21.24%) Microsoft
7 732 (17.07%) Project Management
8 686 (15.99%) SLA
9 651 (15.18%) MS Excel
10 639 (14.90%) Active Directory
11 598 (13.94%) Incident Management
12 594 (13.85%) Agile Software Development
13 576 (13.43%) ITIL V3
14 572 (13.34%) Change Management
15 529 (12.33%) MS Office
16 503 (11.73%) Degree
17 499 (11.63%) Problem Management
18 471 (10.98%) PRINCE2
19 459 (10.70%) Data Centre
20 457 (10.66%) Continuous Improvement
21 447 (10.42%) Cisco
22 436 (10.17%) Stakeholder Management
23 429 (10.00%) Linux
23 429 (10.00%) SQL
24 421 (9.82%) VMware
25 410 (9.56%) Analytical Skills
26 407 (9.49%) Management Information System
27 369 (8.60%) Security Cleared
28 364 (8.49%) Windows Server
29 353 (8.23%) Citrix

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 262 (6.11%) MS Exchange
2 163 (3.80%) SharePoint
3 141 (3.29%) Exchange Server 2010
4 88 (2.05%) IIS
5 67 (1.56%) Tomcat
6 66 (1.54%) Apache
7 53 (1.24%) Skype for Business
8 47 (1.10%) Confluence
9 37 (0.86%) CMS
9 37 (0.86%) Exchange Server 2013
10 36 (0.84%) SharePoint 2013
11 30 (0.70%) Exchange Server 2007
12 22 (0.51%) JBoss
13 20 (0.47%) Blackberry Enterprise Server
14 18 (0.42%) Exchange Server 2003
14 18 (0.42%) SharePoint Server
15 17 (0.40%) WebSphere
16 15 (0.35%) IBM Notes
17 12 (0.28%) BizTalk Server
18 11 (0.26%) SharePoint 2010
Applications
1 651 (15.18%) MS Excel
2 529 (12.33%) MS Office
3 119 (2.77%) MS PowerPoint
4 37 (0.86%) MS Visio
5 33 (0.77%) MS Project
6 9 (0.21%) Spreadsheet
7 8 (0.19%) Adobe Creative Suite
7 8 (0.19%) Final Cut Pro
8 6 (0.14%) AutoCAD
8 6 (0.14%) SOLIDWORKS
9 2 (0.047%) Maya
10 1 (0.023%) HipChat
Business Applications
1 44 (1.03%) Remedy ITSM
2 41 (0.96%) assyst
3 38 (0.89%) Dynamics CRM
4 17 (0.40%) SAP HR
5 16 (0.37%) Maximo
6 14 (0.33%) Sentinel
7 13 (0.30%) SAP FI
8 11 (0.26%) Dynamics NAV
9 10 (0.23%) Dynamics AX
10 8 (0.19%) Bloomberg TOMS
10 8 (0.19%) Primavera
10 8 (0.19%) SAP CO
10 8 (0.19%) SAP FI/CO
10 8 (0.19%) SAP MM
10 8 (0.19%) SAP PM
10 8 (0.19%) SAP QM
10 8 (0.19%) SAP SD
10 8 (0.19%) Veritas eDiscovery
11 5 (0.12%) SAP BPC
11 5 (0.12%) SAP EHS
Cloud Services
1 182 (4.24%) Amazon AWS
2 170 (3.96%) Microsoft Azure
2 170 (3.96%) Office 365
3 134 (3.12%) IaaS
4 127 (2.96%) PaaS
5 83 (1.94%) SaaS
6 77 (1.80%) Cloud Computing
7 62 (1.45%) Amazon EC2
8 28 (0.65%) Mimecast
9 17 (0.40%) Slack
10 11 (0.26%) Virtual Private Cloud
11 8 (0.19%) GitHub
12 6 (0.14%) Amazon S3
12 6 (0.14%) iTunes
13 5 (0.12%) OpenShift
13 5 (0.12%) Yammer
14 4 (0.093%) AWS CloudFormation
14 4 (0.093%) Azure Active Directory
15 3 (0.070%) AWS Elastic Beanstalk
15 3 (0.070%) Google Drive
Communications & Networking
1 287 (6.69%) DNS
2 286 (6.67%) Firewall
3 250 (5.83%) WAN
4 241 (5.62%) LAN
5 223 (5.20%) VPN
6 209 (4.87%) TCP/IP
7 200 (4.66%) DHCP
8 161 (3.75%) Internet
9 132 (3.08%) Network Security
10 122 (2.84%) SAN
11 117 (2.73%) Wireless
12 76 (1.77%) WLAN
13 65 (1.52%) VoIP
14 63 (1.47%) VLAN
15 62 (1.45%) Intrusion Detection
16 52 (1.21%) Cisco Nexus
17 50 (1.17%) Cisco ASA
18 49 (1.14%) HTTP
18 49 (1.14%) MPLS
19 46 (1.07%) BGP
Database & Business Intelligence
1 345 (8.04%) SQL Server
2 95 (2.21%) MySQL
3 73 (1.70%) SQL Server Integration Services
4 72 (1.68%) DB2
5 70 (1.63%) SQL Server Reporting Services
6 63 (1.47%) Relational Database
7 45 (1.05%) Oracle Database
8 43 (1.00%) SQL Server 2008
9 34 (0.79%) Data Warehouse
10 29 (0.68%) SQL Server 2005
11 27 (0.63%) BusinessObjects
12 25 (0.58%) Big Data
12 25 (0.58%) Hadoop
13 20 (0.47%) GIS
14 18 (0.42%) SQL Server 2012
15 16 (0.37%) MongoDB
15 16 (0.37%) Oracle Database 12c
16 15 (0.35%) QlikView
16 15 (0.35%) RDBMS
17 14 (0.33%) PostgreSQL
Development Applications
1 57 (1.33%) JIRA
2 37 (0.86%) Jenkins
3 28 (0.65%) Team Foundation Server
4 25 (0.58%) Git (software)
4 25 (0.58%) Rational DOORS
5 18 (0.42%) LoadRunner
5 18 (0.42%) Visual Studio
6 16 (0.37%) Hudson
7 14 (0.33%) HP UFT
8 13 (0.30%) Cucumber
9 12 (0.28%) Subversion
10 9 (0.21%) TeamCity
11 8 (0.19%) Eclipse
11 8 (0.19%) InstallShield
11 8 (0.19%) Maven
11 8 (0.19%) MSI
12 7 (0.16%) Talend Open Studio
13 6 (0.14%) JMeter
13 6 (0.14%) JUnit
13 6 (0.14%) Selenium
General
1 1013 (23.62%) Finance
2 260 (6.06%) Retail
3 246 (5.74%) Telecoms
4 179 (4.17%) Banking
5 175 (4.08%) Legal
6 147 (3.43%) Publishing
7 129 (3.01%) Law
8 95 (2.21%) Marketing
9 65 (1.52%) Manufacturing
10 55 (1.28%) Billing
11 54 (1.26%) Back Office
12 46 (1.07%) Advertising
13 42 (0.98%) Financial Institution
14 36 (0.84%) Front Office
15 24 (0.56%) Investment Banking
16 21 (0.49%) Local Government
17 19 (0.44%) French Language
18 17 (0.40%) Games
19 16 (0.37%) International Banking
20 14 (0.33%) German Language
Job Titles
1 861 (20.07%) Analyst
2 535 (12.47%) Service Manager
3 321 (7.48%) Service Analyst
4 318 (7.41%) Architect
5 285 (6.64%) IT Manager
6 274 (6.39%) Support Analyst
7 214 (4.99%) Consultant
7 214 (4.99%) Service Desk Analyst
8 194 (4.52%) Delivery Manager
9 190 (4.43%) IT Services Manager
10 185 (4.31%) Developer
11 181 (4.22%) Solutions Architect
12 172 (4.01%) Services Delivery Manager
13 159 (3.71%) IT Analyst
14 154 (3.59%) Support Engineer
15 153 (3.57%) 2nd Line Support
16 148 (3.45%) ITIL Manager
17 138 (3.22%) Applications Support
18 123 (2.87%) IT Support
19 115 (2.68%) Administrator
Libraries, Frameworks & Software Standards
1 181 (4.22%) HTML
2 177 (4.13%) Web Services
3 171 (3.99%) .NET
4 151 (3.52%) XML
5 149 (3.47%) CSS
6 59 (1.38%) Middleware
7 55 (1.28%) SOAP
8 45 (1.05%) REST
9 44 (1.03%) Ajax
10 34 (0.79%) JSON
11 28 (0.65%) Software Packaging
12 26 (0.61%) HTML5
13 25 (0.58%) .NET Framework
13 25 (0.58%) ASP.NET
13 25 (0.58%) jQuery
14 21 (0.49%) AngularJS
14 21 (0.49%) J2EE
14 21 (0.49%) Spring
15 18 (0.42%) Twitter Bootstrap
16 17 (0.40%) CSS3
Miscellaneous
1 459 (10.70%) Data Centre
2 410 (9.56%) Analytical Skills
3 407 (9.49%) Management Information System
4 214 (4.99%) Computer Science
5 151 (3.52%) CMDB
6 121 (2.82%) NHS
7 117 (2.73%) Video Conferencing
8 97 (2.26%) Virtual Team
9 71 (1.66%) Blackberry
10 67 (1.56%) BYOD
11 66 (1.54%) User Experience
12 52 (1.21%) Mathematics
13 47 (1.10%) Driving Licence
14 46 (1.07%) PMI
14 46 (1.07%) Statistics
15 39 (0.91%) Enterprise Software
16 36 (0.84%) Performance Metrics
17 34 (0.79%) Clustering
18 31 (0.72%) CESG
19 30 (0.70%) iPad
Operating Systems
1 989 (23.06%) Windows
2 429 (10.00%) Linux
3 364 (8.49%) Windows Server
4 304 (7.09%) Windows 7
5 229 (5.34%) Unix
6 228 (5.32%) Windows Server 2008
7 177 (4.13%) Windows Server 2012
8 107 (2.49%) Windows Server 2003
9 71 (1.66%) Solaris
9 71 (1.66%) Windows 8
10 63 (1.47%) Windows 10
11 61 (1.42%) Windows XP
12 58 (1.35%) Red Hat Enterprise Linux
13 57 (1.33%) Android
14 51 (1.19%) Apple iOS
15 37 (0.86%) OpenVMS
16 31 (0.72%) CentOS
17 30 (0.70%) Mac OS X
18 28 (0.65%) Windows 2000
19 26 (0.61%) AIX
Processes & Methodologies
1 2851 (66.47%) ITIL
2 1233 (28.75%) ITSM
3 1008 (23.50%) Service Delivery
4 732 (17.07%) Project Management
5 598 (13.94%) Incident Management
6 594 (13.85%) Agile Software Development
7 576 (13.43%) ITIL V3
8 572 (13.34%) Change Management
9 499 (11.63%) Problem Management
10 471 (10.98%) PRINCE2
11 457 (10.66%) Continuous Improvement
12 436 (10.17%) Stakeholder Management
13 284 (6.62%) Service Design
14 260 (6.06%) Line Management
15 235 (5.48%) Presales
16 214 (4.99%) Risk Management
17 212 (4.94%) Information Security
18 197 (4.59%) DevOps
19 190 (4.43%) Asset Management
19 190 (4.43%) Configuration Management
Programming Languages
1 429 (10.00%) SQL
2 195 (4.55%) JavaScript
3 183 (4.27%) C#
4 169 (3.94%) Java
4 169 (3.94%) PowerShell
5 135 (3.15%) C
6 90 (2.10%) PHP
7 74 (1.73%) Python
8 57 (1.33%) T-SQL
9 47 (1.10%) Shell Script
10 45 (1.05%) Bash Shell
11 41 (0.96%) VB.NET
12 40 (0.93%) Perl
13 34 (0.79%) PL/SQL
14 29 (0.68%) VB
14 29 (0.68%) VBA
15 25 (0.58%) Ruby
16 15 (0.35%) XPath
17 14 (0.33%) VBScript
18 13 (0.30%) VB6
Qualifications
1 503 (11.73%) Degree
2 369 (8.60%) Security Cleared
3 348 (8.11%) ITIL Certification
4 205 (4.78%) Microsoft Certification
5 204 (4.76%) Cisco Certification
6 166 (3.87%) SC Cleared
7 153 (3.57%) PMP
8 144 (3.36%) CCNA
8 144 (3.36%) PMI Certification
9 142 (3.31%) DV Cleared
10 118 (2.75%) ISEB
11 98 (2.28%) MCSE
12 86 (2.01%) CCNP
13 85 (1.98%) CISSP
14 84 (1.96%) ITIL Foundation Certificate
15 83 (1.94%) MCP
16 63 (1.47%) CISM
17 54 (1.26%) MCSA
18 48 (1.12%) MCITP
19 45 (1.05%) PRINCE2 Certification
Quality Assurance & Compliance
1 686 (15.99%) SLA
2 165 (3.85%) QA
3 113 (2.63%) ISO/IEC 27001
4 81 (1.89%) PCI DSS
5 64 (1.49%) COBIT
6 49 (1.14%) Sarbanes-Oxley
7 32 (0.75%) ISO 9001
8 20 (0.47%) ISO/IEC 17799
9 19 (0.44%) Data Quality
10 16 (0.37%) RMADS
11 9 (0.21%) JSP 440
11 9 (0.21%) PMBOK
12 8 (0.19%) HMG Infosec
13 6 (0.14%) ISO 9000
14 4 (0.093%) Dodd-Frank
14 4 (0.093%) GxP
14 4 (0.093%) ISO/IEC 20000
14 4 (0.093%) ISO22301
14 4 (0.093%) Solvency II
15 3 (0.070%) BS7799
System Software
1 639 (14.90%) Active Directory
2 320 (7.46%) VMware Infrastructure
3 80 (1.87%) Hyper-V
4 75 (1.75%) Virtual Machines
5 65 (1.52%) XenApp
6 57 (1.33%) vSphere
7 33 (0.77%) XenDesktop
8 32 (0.75%) VMware ESX
9 26 (0.61%) Microsoft App-V
10 22 (0.51%) Virtual Desktop
11 21 (0.49%) vCloud
12 16 (0.37%) VMware ESXi
13 12 (0.28%) Virtual Servers
14 10 (0.23%) Docker
15 9 (0.21%) BlackBerry Internet Service
15 9 (0.21%) XenServer
16 8 (0.19%) Microsoft Virtual Server
17 7 (0.16%) Terminal Server
17 7 (0.16%) Tivoli Workload Scheduler
18 6 (0.14%) Snort
Systems Management
1 203 (4.73%) SCCM
2 67 (1.56%) SCOM
3 56 (1.31%) SCVMM
4 47 (1.10%) AirWatch
5 43 (1.00%) Puppet
6 42 (0.98%) NetBackup
7 34 (0.79%) Nagios
8 28 (0.65%) Tivoli
9 26 (0.61%) Opscode Chef
10 23 (0.54%) Backup Exec
11 22 (0.51%) WSUS
12 20 (0.47%) Ansible
12 20 (0.47%) Cisco CUCM
13 15 (0.35%) Control-M
14 13 (0.30%) Systems Management Server (SMS)
15 12 (0.28%) SCOrch
16 11 (0.26%) Microsoft Clustering
17 10 (0.23%) Microsoft Intune
18 8 (0.19%) Data Guard
18 8 (0.19%) McAfee ePO
Vendors
1 911 (21.24%) Microsoft
2 447 (10.42%) Cisco
3 421 (9.82%) VMware
4 353 (8.23%) Citrix
5 318 (7.41%) ServiceNow
6 267 (6.23%) Oracle
7 241 (5.62%) HP
8 167 (3.89%) Juniper
9 149 (3.47%) NetApp
10 148 (3.45%) SAP
11 126 (2.94%) IBM
12 113 (2.63%) CheckPoint
13 98 (2.28%) Remedy
14 89 (2.08%) EMC
15 84 (1.96%) BMC
16 77 (1.80%) Red Hat
17 67 (1.56%) Apple
17 67 (1.56%) Dell
18 55 (1.28%) F5
19 52 (1.21%) Atlassian
Hampshire
Redrock Consulting Ltd
Salary: £90000 - £110000 per annum + Excellent Benefits + Bonus
Posted: 10 hours ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £48000 - £550000 per annum + great benefits package
Posted: 3 hours ago
Manchester, Lancashire
onezeero.
Salary: £40000 per annum + bens
Posted: 4 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £21000 - £30000 per annum + Benefits
Posted: 5 hours ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 7 hours ago
Guildford, Surrey
Spring Technology
Salary: £45000.00 - £50000.00 per annum + company benefits
Posted: 12 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £32,000 per annum Plus Benefits
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £45000 - £50000 per annum + bonus and great benefits
Posted: 3 hours ago
Kingston Upon Thames, Surrey
Kingston University
Salary: £37,256 - 40,483 per year + Benefits
Posted: 7 hours ago
South West London
Pro-Quest Resourcing Ltd
Salary: £40000 - £75000 Per Annum
Posted: 12 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: 7 hours ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: Yesterday
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: Yesterday
London
Plan-net
Salary: Competitive rate
Posted: Yesterday
London
Ping IT Recruitment ltd
Salary: Excellent Director level Salary, Bonus and Benefits
Posted: Yesterday
North London
Plan-net
Salary: Competitive rate
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: Yesterday
London
EXCELerate
Salary: From £60,000 to £80,000 per annum Plus Bonus and Corporate Benefits
Posted: Yesterday
Hinckley, Leicestershire
Sopra Steria Recruitment
Salary: From £45,000 to £55,000 per annum
Posted: Yesterday
Farnborough, Hampshire
Cloudscope
Salary: Competetive
Posted: 4 hours ago
Wakefield, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £32000 per annum
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
London
Plan-net
Salary: Market rate
Posted: Yesterday
North London
Pro-Quest Resourcing Ltd
Salary: £50000 - £90000 Per Annum £50,000 - £90,000 + Benefits + Flexitime + P
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £45000.00 - £50000.00 per annum
Posted: 2 days ago
South West London
Pro-Quest Resourcing Ltd
Salary: £50000 - £80000 Per Annum 50-80K
Posted: 12 hours ago
West London
Energon People
Salary: £40000.00 - £45000 per annum + Amazing Package
Posted: 2 days ago