The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 110 117 145
Rank change year-on-year
+7 +28
Permanent jobs citing Service Management 2633 2613 2032
As % of all permanent IT jobs located in England 2.58% 2.45% 2.06%
As % of the Processes & Methodologies category 3.04% 2.96% 2.51%
Number of salaries quoted 2076 1971 1529
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £26,000 £27,500 £26,529
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £44,000 £42,500 £44,250
% change year-on-year
+3.52% -3.95%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86687 88196 80823
As % of all permanent IT jobs located in England 85.08% 82.84% 81.86%
Number of salaries quoted 72435 71039 66912
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 4 September 2015.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 1005 £55,000 +4.76% 95
South East -19 578 £42,500 - 57
North West +54 238 £43,250 -8.94% 20
South West +28 211 £40,000 -2.43% 32
West Midlands +18 164 £50,000 -9.09% 14
Yorkshire -21 158 £37,000 +13.84% 22
East of England 0 132 £50,000 +25.00% 25
East Midlands +10 79 £40,837 -0.04% 9
North East +13 40 £51,459 +37.22% 5
Midlands -2 12 £70,000 +40.00%
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 4 September 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3593 (67.88%) ITIL
2 1449 (27.38%) Service Delivery
3 1256 (23.73%) ITSM
4 1243 (23.48%) Finance
5 1195 (22.58%) Microsoft
6 1134 (21.42%) Windows
7 1006 (19.01%) Project Management
8 814 (15.38%) SLA
9 739 (13.96%) MS Excel
10 720 (13.60%) Change Management
11 702 (13.26%) Degree
12 672 (12.70%) PRINCE2
13 657 (12.41%) Problem Management
14 636 (12.02%) Incident Management
15 627 (11.85%) Analytical Skills
16 604 (11.41%) Active Directory
17 591 (11.17%) SQL
18 584 (11.03%) MS Office
19 555 (10.49%) Agile Software Development
20 502 (9.48%) Stakeholder Management
21 491 (9.28%) Continuous Improvement
22 490 (9.26%) Data Centre
23 474 (8.96%) Management Information System
24 456 (8.62%) ITIL Certification
25 447 (8.45%) VMware
26 439 (8.29%) SQL Server
27 426 (8.05%) Security Cleared
28 424 (8.01%) Cisco
29 418 (7.90%) Linux
30 375 (7.08%) Oracle

Service Management
Top Related IT Skills in England by Category

For the 6 months to 4 September 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 232 (4.38%) MS Exchange
2 227 (4.29%) SharePoint
3 126 (2.38%) IIS
4 86 (1.62%) Lync
5 84 (1.59%) Exchange Server 2010
6 79 (1.49%) Apache
7 70 (1.32%) Tomcat
8 66 (1.25%) Blackberry Enterprise Server
9 42 (0.79%) CMS
10 41 (0.77%) WebSphere
11 34 (0.64%) Drupal
12 29 (0.55%) IBM Notes
13 27 (0.51%) nginx
14 26 (0.49%) WorkSite
15 25 (0.47%) Exchange Server 2013
16 24 (0.45%) Exchange Server 2007
17 23 (0.43%) WebLogic
18 22 (0.42%) NetWeaver
19 20 (0.38%) BizTalk Server
19 20 (0.38%) SAS
Applications
1 739 (13.96%) MS Excel
2 584 (11.03%) MS Office
3 111 (2.10%) MS PowerPoint
4 60 (1.13%) MS Visio
5 48 (0.91%) MS Project
6 12 (0.23%) Spreadsheet
7 4 (0.076%) Adobe Illustrator
7 4 (0.076%) Photoshop
8 3 (0.057%) Acrobat
8 3 (0.057%) ProjectWise
9 1 (0.019%) InfoPath
9 1 (0.019%) SPSS
Business Applications
1 101 (1.91%) Remedy ITSM
2 49 (0.93%) SAP ERP
3 46 (0.87%) SAP SM
4 24 (0.45%) SAP FI
5 21 (0.40%) SAP FI/CO
5 21 (0.40%) SAP CO
5 21 (0.40%) Dynamics CRM
6 20 (0.38%) SAP SRM
7 16 (0.30%) assyst
8 13 (0.25%) Summit
9 12 (0.23%) SAP CRM
10 11 (0.21%) SAP HCM
11 10 (0.19%) SAP SD
11 10 (0.19%) SAP Oil and Gas
12 9 (0.17%) SAP HR
13 8 (0.15%) SAP MM
13 8 (0.15%) SAP Payroll
13 8 (0.15%) Oracle Applications
13 8 (0.15%) SAP CS
13 8 (0.15%) Dynamics NAV
Cloud Services
1 121 (2.29%) SaaS
2 108 (2.04%) Office 365
3 100 (1.89%) Amazon AWS
4 72 (1.36%) Microsoft Azure
5 38 (0.72%) Cloud Computing
6 20 (0.38%) PaaS
7 15 (0.28%) Mimecast
7 15 (0.28%) IaaS
8 9 (0.17%) Yammer
9 8 (0.15%) AWS CloudFormation
9 8 (0.15%) SuccessFactors
10 7 (0.13%) Amazon EC2
11 6 (0.11%) Google Cloud Platform
12 3 (0.057%) IBM Blueworks
13 1 (0.019%) Azure Active Directory
13 1 (0.019%) Google Analytics
13 1 (0.019%) IBM SmartCloud
Communications & Networking
1 305 (5.76%) LAN
2 284 (5.37%) WAN
3 240 (4.53%) Firewall
4 170 (3.21%) DNS
5 160 (3.02%) SAN
6 150 (2.83%) VPN
7 135 (2.55%) Internet
8 134 (2.53%) TCP/IP
9 104 (1.96%) DHCP
10 91 (1.72%) VoIP
11 83 (1.57%) MPLS
12 60 (1.13%) Cisco Nexus
13 57 (1.08%) Wireless
14 54 (1.02%) SSL
15 50 (0.94%) NAS
16 48 (0.91%) BGP
17 47 (0.89%) VLAN
17 47 (0.89%) Cisco IOS
18 45 (0.85%) Network Security
19 43 (0.81%) Cisco ASA
Database & Business Intelligence
1 439 (8.29%) SQL Server
2 127 (2.40%) MySQL
3 102 (1.93%) Oracle Database
4 96 (1.81%) Relational Database
5 69 (1.30%) SQL Server Integration Services
6 68 (1.28%) SQL Server Reporting Services
7 59 (1.11%) Big Data
8 49 (0.93%) Data Warehouse
9 42 (0.79%) Oracle Database 11g
10 38 (0.72%) BusinessObjects
11 36 (0.68%) RDBMS
11 36 (0.68%) SQL Server 2008
12 30 (0.57%) SQL Server Analysis Services
12 30 (0.57%) SQL Server 2005
13 28 (0.53%) SAP BW
13 28 (0.53%) Oracle Database 10g
14 27 (0.51%) SQL Server 2012
15 24 (0.45%) Oracle Reports
16 23 (0.43%) Oracle9i Database
16 23 (0.43%) SAP BI
Development Applications
1 50 (0.94%) Git (software)
1 50 (0.94%) Team Foundation Server
2 45 (0.85%) Maven
3 44 (0.83%) Subversion
4 39 (0.74%) Jenkins
5 34 (0.64%) JIRA
6 29 (0.55%) Selenium
7 27 (0.51%) VSS/SourceSafe
8 25 (0.47%) Visual Studio
9 17 (0.32%) Eclipse
9 17 (0.32%) PowerDesigner
10 16 (0.30%) Hudson
10 16 (0.30%) WebDriver
11 15 (0.28%) Rational DOORS
12 9 (0.17%) ERwin
13 8 (0.15%) Ant
13 8 (0.15%) JUnit
14 7 (0.13%) Cucumber
15 3 (0.057%) FishEye
15 3 (0.057%) Oracle Forms
General
1 1243 (23.48%) Finance
2 362 (6.84%) Telecoms
3 348 (6.57%) Banking
4 277 (5.23%) Retail
5 216 (4.08%) Law
6 192 (3.63%) Manufacturing
7 191 (3.61%) Legal
8 166 (3.14%) Marketing
9 87 (1.64%) Back Office
10 86 (1.62%) Financial Institution
11 69 (1.30%) Billing
12 59 (1.11%) Investment Banking
13 48 (0.91%) Front Office
14 43 (0.81%) Pharmaceutical
15 41 (0.77%) Advertising
16 40 (0.76%) German Language
17 36 (0.68%) Games
18 34 (0.64%) Publishing
19 29 (0.55%) Military
19 29 (0.55%) French Language
Job Titles
1 1040 (19.65%) Service Manager
2 937 (17.70%) Analyst
3 458 (8.65%) Delivery Manager
4 408 (7.71%) Services Delivery Manager
5 370 (6.99%) Consultant
6 323 (6.10%) Support Analyst
7 299 (5.65%) Service Analyst
8 266 (5.03%) Applications Support
9 252 (4.76%) Architect
10 218 (4.12%) Service Desk Analyst
11 210 (3.97%) Project Manager
12 181 (3.42%) IT Services Manager
13 144 (2.72%) Developer
14 129 (2.44%) Team Leader
15 125 (2.36%) Support Engineer
16 117 (2.21%) Solutions Architect
17 106 (2.00%) Problem Manager
18 105 (1.98%) Transition Manager
19 104 (1.96%) Applications Support Analyst
20 98 (1.85%) Technical Consultant
Libraries, Frameworks & Software Standards
1 215 (4.06%) .NET
2 185 (3.50%) Web Services
3 145 (2.74%) HTML
4 111 (2.10%) CSS
5 89 (1.68%) XML
6 88 (1.66%) Middleware
7 71 (1.34%) ASP.NET
8 45 (0.85%) jQuery
9 32 (0.60%) Ajax
10 31 (0.59%) J2EE
11 30 (0.57%) .NET Framework
12 29 (0.55%) REST
13 25 (0.47%) SOAP
14 24 (0.45%) RESTful
15 22 (0.42%) CGI
16 19 (0.36%) Spring
17 18 (0.34%) SAP Basis
17 18 (0.34%) HTML5
18 17 (0.32%) Hibernate
19 16 (0.30%) Application Packaging
Miscellaneous
1 627 (11.85%) Analytical Skills
2 490 (9.26%) Data Centre
3 474 (8.96%) Management Information System
4 177 (3.34%) Computer Science
5 142 (2.68%) Blackberry
6 123 (2.32%) CMDB
7 104 (1.96%) Life Science
8 75 (1.42%) Performance Metrics
9 70 (1.32%) PMI
10 67 (1.27%) iPad
11 63 (1.19%) Statistics
12 60 (1.13%) Client/Server
12 60 (1.13%) User Experience
13 59 (1.11%) Enterprise Software
14 56 (1.06%) GIS
15 55 (1.04%) Mainframe
16 51 (0.96%) Thin Client
16 51 (0.96%) Fat Client
17 50 (0.94%) Replication
18 47 (0.89%) iPhone
Operating Systems
1 1134 (21.42%) Windows
2 418 (7.90%) Linux
3 299 (5.65%) Windows 7
4 286 (5.40%) UNIX
5 206 (3.89%) Windows Server 2008
6 143 (2.70%) Windows Server 2012
7 107 (2.02%) Windows XP
8 96 (1.81%) Windows Server 2003
9 81 (1.53%) Android
10 74 (1.40%) Red Hat Enterprise Linux
11 70 (1.32%) Windows 8
12 66 (1.25%) Apple iOS
13 53 (1.00%) Solaris
14 40 (0.76%) Windows Mobile
15 29 (0.55%) Mac OS X
16 27 (0.51%) CentOS
17 26 (0.49%) AIX
18 22 (0.42%) Ubuntu
19 16 (0.30%) Windows 2000
20 15 (0.28%) Windows Vista
Processes & Methodologies
1 3593 (67.88%) ITIL
2 1449 (27.38%) Service Delivery
3 1256 (23.73%) ITSM
4 1006 (19.01%) Project Management
5 720 (13.60%) Change Management
6 672 (12.70%) PRINCE2
7 657 (12.41%) Problem Management
8 636 (12.02%) Incident Management
9 555 (10.49%) Agile Software Development
10 502 (9.48%) Stakeholder Management
11 491 (9.28%) Continuous Improvement
12 346 (6.54%) Configuration Management
13 281 (5.31%) Risk Management
14 279 (5.27%) Release Management
15 258 (4.87%) Line Management
16 234 (4.42%) Information Security
17 227 (4.29%) Root Cause Analysis
17 227 (4.29%) ITIL V3
18 214 (4.04%) Mentoring
19 213 (4.02%) Business Continuity
Programming Languages
1 591 (11.17%) SQL
2 173 (3.27%) Java
3 159 (3.00%) JavaScript
4 152 (2.87%) C
5 105 (1.98%) C#
6 97 (1.83%) PowerShell
7 84 (1.59%) T-SQL
8 59 (1.11%) Python
9 50 (0.94%) Perl
9 50 (0.94%) PHP
9 50 (0.94%) PL/SQL
10 38 (0.72%) Shell Script
11 33 (0.62%) C++
12 31 (0.59%) VBScript
13 26 (0.49%) VB
13 26 (0.49%) Bash Shell
14 25 (0.47%) VBA
15 13 (0.25%) Korn
16 11 (0.21%) COBOL
17 8 (0.15%) VB.NET
Qualifications
1 702 (13.26%) Degree
2 456 (8.62%) ITIL Certification
3 426 (8.05%) Security Cleared
4 240 (4.53%) Microsoft Certification
5 226 (4.27%) SC Cleared
6 162 (3.06%) ISEB
7 153 (2.89%) Cisco Certification
8 141 (2.66%) MCP
9 134 (2.53%) ITIL Foundation Certificate
10 126 (2.38%) PMI Certification
11 115 (2.17%) MCSE
12 99 (1.87%) CISSP
13 96 (1.81%) CCNA
14 90 (1.70%) DV Cleared
15 75 (1.42%) MCITP
16 71 (1.34%) CCNP
17 65 (1.23%) CISM
18 61 (1.15%) PMP
19 59 (1.11%) PRINCE2 Certification
19 59 (1.11%) MCSA
Quality Assurance & Compliance
1 814 (15.38%) SLA
2 183 (3.46%) ISO/IEC 27001
3 137 (2.59%) QA
4 83 (1.57%) COBIT
5 59 (1.11%) ISO 9001
6 54 (1.02%) PCI DSS
7 29 (0.55%) PMBOK
8 23 (0.43%) Sarbanes-Oxley
9 12 (0.23%) Data Quality
10 10 (0.19%) ISO/IEC 20000
11 7 (0.13%) Solvency II
11 7 (0.13%) JSP 440
12 6 (0.11%) HIPAA
12 6 (0.11%) 21 CFR Part 11
13 4 (0.076%) ISO 14001
14 2 (0.038%) Basel III
15 1 (0.019%) BS25999
15 1 (0.019%) HL7
15 1 (0.019%) GAMP
15 1 (0.019%) ISO 9000
System Software
1 604 (11.41%) Active Directory
2 327 (6.18%) VMware Infrastructure
3 97 (1.83%) XenDesktop
4 96 (1.81%) XenApp
5 85 (1.61%) Hyper-V
6 48 (0.91%) vSphere
7 40 (0.76%) Microsoft App-V
8 38 (0.72%) VMware ESX
9 24 (0.45%) Oracle RAC
10 23 (0.43%) Terminal Services
11 17 (0.32%) Varnish
11 17 (0.32%) vCloud
12 10 (0.19%) Citrix Presentation Server
13 9 (0.17%) Microsoft Virtual Server
13 9 (0.17%) Terminal Server
14 8 (0.15%) Tivoli Workload Scheduler
14 8 (0.15%) VMware ESXi
15 7 (0.13%) VMware Workstation
16 6 (0.11%) Snort
16 6 (0.11%) KVM
Systems Management
1 156 (2.95%) SCCM
2 58 (1.10%) Puppet
3 57 (1.08%) SCOM
4 43 (0.81%) Opscode Chef
5 41 (0.77%) Nagios
6 31 (0.59%) Tivoli
7 30 (0.57%) HP Quality Center
8 27 (0.51%) WSUS
9 25 (0.47%) Opsview
10 23 (0.43%) Cisco LMS
11 19 (0.36%) Salt
12 17 (0.32%) Cisco Prime
13 14 (0.26%) logstash
13 14 (0.26%) Backup Exec
14 13 (0.25%) Systems Management Server (SMS)
14 13 (0.25%) Norton AntiVirus
14 13 (0.25%) Ansible
14 13 (0.25%) Symantec Enterprise Vault
15 12 (0.23%) Netcool
15 12 (0.23%) ServiceCenter
Vendors
1 1195 (22.58%) Microsoft
2 447 (8.45%) VMware
3 424 (8.01%) Cisco
4 375 (7.08%) Oracle
5 283 (5.35%) Citrix
6 281 (5.31%) HP
7 264 (4.99%) SAP
8 237 (4.48%) ServiceNow
9 190 (3.59%) Remedy
10 114 (2.15%) NetApp
11 113 (2.13%) IBM
12 85 (1.61%) Dell
13 76 (1.44%) Red Hat
14 73 (1.38%) BMC
15 64 (1.21%) EMC
16 62 (1.17%) Symantec
17 59 (1.11%) LANDesk
18 53 (1.00%) Salesforce.com
19 46 (0.87%) McAfee
20 44 (0.83%) Computacenter
York, North Yorkshire
Fruition IT Resources Limited
Salary: £21000 - £25000 per annum + Pension + Benefits
Posted: 3 hours ago
London
Airbus
Posted: 3 hours ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 hours ago
Banbury, Oxfordshire
Ascent People
Salary: £60000 - £70000 per annum + Pension, Bonus, Car Bens
Posted: 15 hours ago
Banbury, Oxfordshire
Ascent People Ltd
Salary: £60000 - £70000 per annum + Pension, Bonus, Car Bens
Posted: 15 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £40000.00 - £47000.00 per annum
Posted: 19 hours ago
Swindon, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £50000 - £53000 per annum + car, bonus & benefits
Posted: 20 hours ago
Potters Bar, Hertfordshire
Ashdown IT
Salary: £25000 - £35000 per annum + Benefits
Posted: 20 hours ago
London
83Zero
Salary: From £50,000 to £70,000 per annum
Posted: 20 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £25000 - £35000 per annum + OTE £50,000
Posted: 21 hours ago
City, London
Eligo Recruitment Ltd
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 22 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £45000 per annum + 10% Bonus, 15% Pension, 25 days hol
Posted: 22 hours ago
Stevenage, Hertfordshire
Rullion IT Plus
Salary: £50000 - £55000 per annum + car + bonus + benefits
Posted: 22 hours ago
Bracknell, Berkshire
Pesaro
Salary: From £35,000 to £40,000 per annum 25 days Holiday + Flex Benefits
Posted: 22 hours ago
London
Deloitte
Salary: competitive
Posted: 23 hours ago
Reading, Berkshire
Pesaro
Salary: From £60,000 to £65,000 per annum Bonus / Car / Pension / Health / Fle
Posted: 23 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 23 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 23 hours ago
South East London
TFL
Salary: From £50,000 to £55,000 per annum Excellent Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + benefits
Posted: Yesterday