The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 129 119 128
Rank change year-on-year
-10 +9
Permanent jobs citing Service Management 2282 2572 2592
As % of all permanent IT jobs located in England 2.49% 2.56% 2.42%
As % of the Processes & Methodologies category 2.83% 2.93% 2.83%
Number of salaries quoted 1690 2023 1927
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £26,500 £26,000 £27,300
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80742 87896 91445
As % of all permanent IT jobs located in England 88.09% 87.49% 85.39%
Number of salaries quoted 68230 73139 73638
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 30 August 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -36 706 £53,000 -3.63% 55
South East -24 428 £47,500 +9.19% 44
West Midlands +32 263 £42,765 -4.96% 10
South West +9 219 £40,000 - 24
East of England +72 202 £47,500 -1.04% 15
North West -6 176 £45,000 +4.04% 24
Yorkshire +36 165 £47,750 +29.05% 22
East Midlands +6 80 £42,500 +4.93% 9
North East -10 26 £41,500 -19.35% 6
Midlands +5 5 £51,500 -22.26% 1
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 30 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3086 (67.85%) ITIL
2 1184 (26.03%) Finance
3 1155 (25.40%) ITSM
4 1138 (25.02%) Service Delivery
5 1125 (24.74%) Windows
6 973 (21.39%) Microsoft
7 795 (17.48%) Project Management
8 767 (16.86%) SLA
9 718 (15.79%) Active Directory
10 699 (15.37%) Change Management
11 593 (13.04%) MS Excel
12 576 (12.66%) Degree
13 557 (12.25%) Incident Management
14 546 (12.01%) Linux
15 537 (11.81%) SQL
16 526 (11.57%) ITIL V3
17 523 (11.50%) Agile Software Development
18 518 (11.39%) Problem Management
19 507 (11.15%) Cisco
20 487 (10.71%) VMware
21 485 (10.66%) MS Office
22 475 (10.44%) PRINCE2
23 454 (9.98%) Analytical Skills
24 435 (9.56%) Continuous Improvement
25 429 (9.43%) Stakeholder Management
26 427 (9.39%) Data Centre
27 416 (9.15%) Citrix
28 415 (9.12%) SQL Server
29 412 (9.06%) Windows Server
30 409 (8.99%) Oracle

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 264 (5.80%) MS Exchange
2 192 (4.22%) SharePoint
3 158 (3.47%) Exchange Server 2010
4 105 (2.31%) IIS
5 72 (1.58%) Apache
6 62 (1.36%) Exchange Server 2013
7 51 (1.12%) Skype for Business
8 44 (0.97%) Tomcat
9 38 (0.84%) Exchange Server 2007
10 33 (0.73%) Blackberry Enterprise Server
11 31 (0.68%) CMS
11 31 (0.68%) WordPress
12 28 (0.62%) OpenStack
13 26 (0.57%) WebSphere
14 24 (0.53%) Confluence
14 24 (0.53%) SharePoint 2013
15 23 (0.51%) JBoss
16 22 (0.48%) WebLogic
17 19 (0.42%) IBM Notes
18 18 (0.40%) BizTalk Server
Applications
1 593 (13.04%) MS Excel
2 485 (10.66%) MS Office
3 84 (1.85%) MS PowerPoint
4 54 (1.19%) MS Visio
5 33 (0.73%) MS Project
6 3 (0.066%) AutoCAD
6 3 (0.066%) SOLIDWORKS
7 2 (0.044%) Acrobat
7 2 (0.044%) Gephi
8 1 (0.022%) HipChat
8 1 (0.022%) Spreadsheet
Business Applications
1 83 (1.82%) Remedy ITSM
2 40 (0.88%) Dynamics CRM
3 39 (0.86%) assyst
4 23 (0.51%) Dynamics AX
5 17 (0.37%) SAP FI
6 16 (0.35%) Oracle EBS
6 16 (0.35%) SAP BPC
7 14 (0.31%) Eloqua
7 14 (0.31%) SAP FI-AP
7 14 (0.31%) SAP FI-AR
7 14 (0.31%) SAP FI-GL
8 12 (0.26%) SAP HR
9 10 (0.22%) Maximo
9 10 (0.22%) Oracle BPM
9 10 (0.22%) SAP CRM
10 9 (0.20%) Oracle Applications
10 9 (0.20%) SAP MDM
10 9 (0.20%) SAP SRM
11 8 (0.18%) Bloomberg TOMS
11 8 (0.18%) MetaTrader
Cloud Services
1 196 (4.31%) Office 365
2 185 (4.07%) Amazon AWS
3 183 (4.02%) Microsoft Azure
4 169 (3.72%) SaaS
5 112 (2.46%) IaaS
6 103 (2.26%) PaaS
7 73 (1.61%) Cloud Computing
8 70 (1.54%) Mimecast
9 63 (1.39%) Amazon EC2
10 10 (0.22%) AWS CloudFormation
11 7 (0.15%) Amazon S3
11 7 (0.15%) Virtual Private Cloud
12 6 (0.13%) Amazon CloudWatch
12 6 (0.13%) iTunes
13 4 (0.088%) Azure Active Directory
13 4 (0.088%) GitHub
14 3 (0.066%) Bluemix
14 3 (0.066%) Google Apps
14 3 (0.066%) Google Drive
14 3 (0.066%) iPaaS
Communications & Networking
1 294 (6.46%) Firewall
2 229 (5.04%) VPN
3 226 (4.97%) LAN
4 224 (4.93%) DNS
5 210 (4.62%) WAN
6 182 (4.00%) TCP/IP
7 150 (3.30%) SAN
8 120 (2.64%) DHCP
9 114 (2.51%) Wireless
10 105 (2.31%) Internet
11 95 (2.09%) VoIP
12 87 (1.91%) MPLS
13 72 (1.58%) Cisco Nexus
14 69 (1.52%) Network Security
15 65 (1.43%) IP Telephony
16 60 (1.32%) Cisco ASA
17 53 (1.17%) Intranet
18 41 (0.90%) LDAP
19 39 (0.86%) SSL
20 37 (0.81%) HTTP
Database & Business Intelligence
1 415 (9.12%) SQL Server
2 148 (3.25%) MySQL
3 88 (1.93%) Oracle Database
4 80 (1.76%) DB2
4 80 (1.76%) SQL Server Reporting Services
5 65 (1.43%) SQL Server 2008
6 63 (1.39%) Relational Database
7 59 (1.30%) SQL Server Integration Services
8 54 (1.19%) Big Data
9 46 (1.01%) BusinessObjects
9 46 (1.01%) Data Warehouse
10 43 (0.95%) SQL Server 2012
11 33 (0.73%) MongoDB
12 31 (0.68%) NoSQL
13 27 (0.59%) RDBMS
14 25 (0.55%) Hadoop
15 23 (0.51%) GIS
16 22 (0.48%) Oracle Reports
16 22 (0.48%) PostgreSQL
16 22 (0.48%) SQL Server 2005
Development Applications
1 72 (1.58%) Jenkins
2 56 (1.23%) JIRA
3 48 (1.06%) Git (software)
4 40 (0.88%) Team Foundation Server
5 39 (0.86%) Maven
6 25 (0.55%) Ant
7 21 (0.46%) Vagrant
8 17 (0.37%) Subversion
9 16 (0.35%) Eclipse
10 14 (0.31%) Cucumber
11 12 (0.26%) Selenium
11 12 (0.26%) Visual Studio
12 11 (0.24%) Sonatype Nexus
13 10 (0.22%) Oracle Forms
14 9 (0.20%) MSI
14 9 (0.20%) Octopus Deploy
14 9 (0.20%) Talend Open Studio
15 8 (0.18%) WebDriver
16 7 (0.15%) Hudson
16 7 (0.15%) Rational DOORS
General
1 1184 (26.03%) Finance
2 280 (6.16%) Retail
3 255 (5.61%) Telecoms
4 229 (5.04%) Legal
5 202 (4.44%) Banking
6 161 (3.54%) Law
7 126 (2.77%) Marketing
8 107 (2.35%) Publishing
9 96 (2.11%) Manufacturing
10 63 (1.39%) Front Office
11 43 (0.95%) Billing
12 42 (0.92%) Back Office
13 41 (0.90%) Investment Banking
14 36 (0.79%) Advertising
15 30 (0.66%) International Banking
16 27 (0.59%) Local Government
17 21 (0.46%) Financial Institution
18 19 (0.42%) French Language
19 18 (0.40%) Games
20 17 (0.37%) German Language
Job Titles
1 975 (21.44%) Analyst
2 680 (14.95%) Service Manager
3 409 (8.99%) Service Analyst
4 387 (8.51%) IT Manager
5 329 (7.23%) Architect
6 300 (6.60%) Delivery Manager
7 276 (6.07%) Services Delivery Manager
8 272 (5.98%) Support Analyst
9 240 (5.28%) Service Desk Analyst
10 238 (5.23%) IT Services Manager
11 220 (4.84%) Consultant
12 178 (3.91%) Developer
13 176 (3.87%) Applications Support
14 165 (3.63%) Support Engineer
15 157 (3.45%) ITIL Manager
16 146 (3.21%) Team Leader
17 143 (3.14%) Solutions Architect
18 140 (3.08%) IT Analyst
19 139 (3.06%) Project Manager
20 130 (2.86%) IT Support
Libraries, Frameworks & Software Standards
1 172 (3.78%) XML
2 171 (3.76%) .NET
3 165 (3.63%) HTML
4 160 (3.52%) Web Services
5 133 (2.92%) CSS
6 59 (1.30%) Middleware
7 55 (1.21%) SOAP
8 47 (1.03%) REST
9 38 (0.84%) AngularJS
10 37 (0.81%) jQuery
11 34 (0.75%) J2EE
12 32 (0.70%) Spring
13 30 (0.66%) .NET Framework
13 30 (0.66%) JSON
14 29 (0.64%) ASP.NET
14 29 (0.64%) Ruby on Rails
15 28 (0.62%) Twitter Bootstrap
16 26 (0.57%) Ajax
17 23 (0.51%) ELK Stack
18 21 (0.46%) RabbitMQ
Miscellaneous
1 454 (9.98%) Analytical Skills
2 427 (9.39%) Data Centre
3 382 (8.40%) Management Information System
4 200 (4.40%) Computer Science
5 173 (3.80%) CMDB
6 89 (1.96%) Virtual Team
7 76 (1.67%) Blackberry
8 58 (1.28%) Enterprise Software
9 57 (1.25%) Driving Licence
10 54 (1.19%) User Experience
11 48 (1.06%) Performance Metrics
11 48 (1.06%) Video Conferencing
12 44 (0.97%) Statistics
13 40 (0.88%) Mathematics
14 38 (0.84%) NHS
15 36 (0.79%) iPhone
15 36 (0.79%) Replication
16 35 (0.77%) PMI
17 34 (0.75%) Smartphone
18 32 (0.70%) Mobile Computing
Operating Systems
1 1125 (24.74%) Windows
2 546 (12.01%) Linux
3 412 (9.06%) Windows Server
4 335 (7.37%) Windows 7
5 290 (6.38%) Unix
6 206 (4.53%) Windows Server 2008
7 162 (3.56%) Windows Server 2012
8 120 (2.64%) Windows Server 2003
9 107 (2.35%) Red Hat Enterprise Linux
10 63 (1.39%) CentOS
11 54 (1.19%) Solaris
12 53 (1.17%) Windows 8
13 50 (1.10%) Windows XP
14 45 (0.99%) Android
15 42 (0.92%) AIX
16 41 (0.90%) Windows 10
17 32 (0.70%) Mac OS X
18 28 (0.62%) Apple iOS
19 23 (0.51%) HPUX
20 20 (0.44%) Windows 2000
Processes & Methodologies
1 3086 (67.85%) ITIL
2 1155 (25.40%) ITSM
3 1138 (25.02%) Service Delivery
4 795 (17.48%) Project Management
5 699 (15.37%) Change Management
6 557 (12.25%) Incident Management
7 526 (11.57%) ITIL V3
8 523 (11.50%) Agile Software Development
9 518 (11.39%) Problem Management
10 475 (10.44%) PRINCE2
11 435 (9.56%) Continuous Improvement
12 429 (9.43%) Stakeholder Management
13 276 (6.07%) Service Design
14 249 (5.47%) CRM
15 237 (5.21%) Configuration Management
16 227 (4.99%) Information Security
17 226 (4.97%) Line Management
18 196 (4.31%) Mentoring
19 179 (3.94%) Supplier Management
20 176 (3.87%) Coaching
Programming Languages
1 537 (11.81%) SQL
2 226 (4.97%) Java
3 189 (4.16%) PowerShell
4 177 (3.89%) JavaScript
5 123 (2.70%) C#
6 93 (2.04%) C
7 69 (1.52%) Perl
8 67 (1.47%) Shell Script
9 66 (1.45%) Python
10 60 (1.32%) PHP
11 56 (1.23%) Bash Shell
12 53 (1.17%) Ruby
12 53 (1.17%) T-SQL
13 49 (1.08%) PL/SQL
14 25 (0.55%) VB
15 19 (0.42%) VBScript
16 17 (0.37%) Korn
16 17 (0.37%) VB.NET
17 16 (0.35%) Scala
18 15 (0.33%) Clojure
Qualifications
1 576 (12.66%) Degree
2 375 (8.25%) ITIL Certification
3 298 (6.55%) Security Cleared
4 217 (4.77%) Cisco Certification
5 190 (4.18%) Microsoft Certification
6 169 (3.72%) CCNA
7 151 (3.32%) SC Cleared
8 146 (3.21%) PMI Certification
9 128 (2.81%) PMP
10 125 (2.75%) CISSP
11 109 (2.40%) ISEB
12 106 (2.33%) MCP
13 104 (2.29%) CCNP
14 92 (2.02%) DV Cleared
15 89 (1.96%) MCSE
16 72 (1.58%) CISM
17 67 (1.47%) MCSA
18 57 (1.25%) VMware Certified Professional (VCP)
19 54 (1.19%) MCITP
20 50 (1.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 767 (16.86%) SLA
2 145 (3.19%) QA
3 112 (2.46%) ISO/IEC 27001
4 66 (1.45%) COBIT
5 52 (1.14%) PCI DSS
6 41 (0.90%) Sarbanes-Oxley
7 25 (0.55%) Data Quality
8 24 (0.53%) ISO 9001
9 12 (0.26%) ISO22301
10 11 (0.24%) ISO/IEC 20000
11 8 (0.18%) PMBOK
12 6 (0.13%) Government Security Classifications
12 6 (0.13%) HMG Infosec
12 6 (0.13%) ISO 9000
13 5 (0.11%) ISO 14001
13 5 (0.11%) JSP 440
14 4 (0.088%) Dodd-Frank
14 4 (0.088%) RMADS
14 4 (0.088%) Solvency II
15 3 (0.066%) BS7799
System Software
1 718 (15.79%) Active Directory
2 363 (7.98%) VMware Infrastructure
3 110 (2.42%) vSphere
4 108 (2.37%) Hyper-V
5 73 (1.61%) XenApp
6 69 (1.52%) Virtual Machines
7 54 (1.19%) XenDesktop
8 31 (0.68%) Microsoft App-V
9 29 (0.64%) Virtual Servers
10 27 (0.59%) Virtual Desktop
11 24 (0.53%) VMware ESX
12 21 (0.46%) KVM
13 20 (0.44%) vCloud
14 15 (0.33%) VMware ESXi
15 12 (0.26%) Microsoft Virtual Server
15 12 (0.26%) Terminal Services
16 10 (0.22%) XenServer
17 9 (0.20%) VMware Server
18 8 (0.18%) Terminal Server
19 7 (0.15%) Tivoli Workload Scheduler
Systems Management
1 247 (5.43%) SCCM
2 92 (2.02%) SCOM
3 87 (1.91%) Puppet
4 60 (1.32%) SCVMM
5 50 (1.10%) WSUS
6 42 (0.92%) Nagios
7 33 (0.73%) NetBackup
7 33 (0.73%) Opscode Chef
8 32 (0.70%) Tivoli
9 25 (0.55%) AirWatch
10 22 (0.48%) Ansible
11 21 (0.46%) Graphite
11 21 (0.46%) Uchiwa
12 19 (0.42%) Terraform
13 18 (0.40%) Grafana
13 18 (0.40%) Packer
13 18 (0.40%) Systems Management Server (SMS)
13 18 (0.40%) Zenoss
14 17 (0.37%) Backup Exec
15 16 (0.35%) Control-M
Vendors
1 973 (21.39%) Microsoft
2 507 (11.15%) Cisco
3 487 (10.71%) VMware
4 416 (9.15%) Citrix
5 409 (8.99%) Oracle
6 311 (6.84%) ServiceNow
7 293 (6.44%) HP
8 153 (3.36%) Juniper
9 149 (3.28%) SAP
10 146 (3.21%) Remedy
11 139 (3.06%) IBM
12 129 (2.84%) NetApp
13 126 (2.77%) Red Hat
14 125 (2.75%) CheckPoint
15 113 (2.48%) BMC
16 108 (2.37%) EMC
17 83 (1.82%) Mitel
18 73 (1.61%) Dell
19 65 (1.43%) SolarWinds
20 57 (1.25%) Apple
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 16 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 16 hours ago
Croydon, Surrey
Experis Ltd
Salary: £32168.00 - £37797.00 per annum + allowance, pension, benefits
Posted: 14 hours ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 16 hours ago
South East
Talent Spa
Salary: £50-55k plus benefits
Posted: 10 hours ago
Chester, Cheshire
Hydrogen
Salary: £45000.00 - £55000.00 per annum
Posted: 7 hours ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £37000 - £40000 per annum + ben
Posted: 17 hours ago
Chippenham, Wiltshire
Southern Lights Recruitment
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 14 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £26k - £32K subject to experience + benefits
Posted: Yesterday
London
onezeero.
Salary: £30000 - £34000 per annum + BENEFITS
Posted: 14 hours ago
Bath, Avon
Optima Connections
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 15 hours ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £26000 - £27000 per annum
Posted: 17 hours ago
Chelmsford, Essex
Red10
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Midlands
TEKsystems
Salary: £40000 - £45000 per annum
Posted: Yesterday
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £35000.00 - £45000.00 per annum + 10% Bonus
Posted: 10 hours ago
Chelmsford, Essex
Red10
Salary: £65000 - £75000 per annum
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £21k - £25K subject to experience + benefits
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Peterborough, Cambridgeshire
The Bridge Ltd
Salary: Up to £60,000 per annum Up to £60,000
Posted: 13 hours ago
Portsmouth, Hampshire
ComputAppoint
Salary: £60000 - £75000 per annum + Bens
Posted: 14 hours ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £50000 - £55000 per annum + Package
Posted: 9 hours ago
Central London / West End
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: 15 hours ago
Chester, Cheshire
Hydrogen
Posted: 8 hours ago
Manchester, Lancashire
The Co-operative Group
Salary: £61000 per annum
Posted: 8 hours ago
South East
Arden Resourcing Limited
Salary: £40000.00 - £65000.00 per annum + Benefits & Bonus
Posted: 4 days ago
Gloucester, Gloucestershire
Sanderson
Salary: £50000.00 - £60000.00 per annum
Posted: 11 hours ago
Cornwall
Harvey Nash plc
Posted: 6 days ago
Newquay, Cornwall
Harvey Nash plc
Posted: 4 days ago
Portsmouth, Hampshire
ComputAppoint
Salary: £19000 - £21000 per annum
Posted: 4 days ago