The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Management
UK / England
Rank 134 133 121
Rank change year-on-year
-1 -12
Permanent jobs citing Service Management 1919 2326 2549
As % of all permanent IT jobs located in England 2.42% 2.46% 2.55%
As % of the Processes & Methodologies category 2.72% 2.79% 2.94%
Number of salaries quoted 1364 1723 1953
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £26,500 £27,500 £25,500
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £43,500 £43,423 £45,000
% change year-on-year
+0.17% -3.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
70523 83468 86699
As % of all permanent IT jobs located in England 88.85% 88.38% 86.71%
Number of salaries quoted 58358 69909 71447
Median salary £50,000 £50,000 £48,750
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £77,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 27 February 2017.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 823 £55,000 - 71
South East -6 346 £50,000 +11.11% 44
South West +33 178 £40,000 +15.23% 13
North West -23 163 £37,500 -11.76% 18
West Midlands +20 127 £40,000 -20.00% 21
Yorkshire -6 121 £37,500 -6.25% 18
East of England -36 104 £47,500 -0.42% 9
East Midlands -12 47 £43,500 +19.17% 7
North East 0 15 £47,500 +11.76% 5
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 2715 (65.98%) ITIL
2 1130 (27.46%) ITSM
3 950 (23.09%) Finance
4 931 (22.62%) Windows
5 902 (21.92%) Service Delivery
6 882 (21.43%) Microsoft
7 692 (16.82%) Project Management
8 639 (15.53%) SLA
9 617 (14.99%) MS Excel
10 576 (14.00%) Active Directory
11 564 (13.71%) ITIL V3
12 549 (13.34%) Incident Management
13 538 (13.07%) Agile Software Development
14 524 (12.73%) Change Management
14 524 (12.73%) MS Office
15 500 (12.15%) Degree
16 455 (11.06%) Problem Management
17 449 (10.91%) PRINCE2
18 438 (10.64%) Continuous Improvement
19 432 (10.50%) Data Centre
19 432 (10.50%) Stakeholder Management
20 399 (9.70%) Cisco
21 391 (9.50%) SQL
21 391 (9.50%) VMware
22 369 (8.97%) Analytical Skills
23 368 (8.94%) Management Information System
23 368 (8.94%) Linux
24 363 (8.82%) Security Cleared
25 353 (8.58%) Citrix
26 344 (8.36%) Windows Server

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 234 (5.69%) MS Exchange
2 143 (3.48%) SharePoint
3 124 (3.01%) Exchange Server 2010
4 97 (2.36%) IIS
5 59 (1.43%) Tomcat
6 53 (1.29%) Skype for Business
7 49 (1.19%) Apache
8 43 (1.04%) CMS
9 34 (0.83%) Confluence
10 31 (0.75%) Exchange Server 2007
11 29 (0.70%) Exchange Server 2013
12 28 (0.68%) SharePoint 2013
13 25 (0.61%) JBoss
14 21 (0.51%) Blackberry Enterprise Server
15 19 (0.46%) Exchange Server 2003
15 19 (0.46%) IBM Notes
16 16 (0.39%) SharePoint Server
17 12 (0.29%) BizTalk Server
17 12 (0.29%) SharePoint 2010
18 11 (0.27%) WebSphere
Applications
1 617 (14.99%) MS Excel
2 524 (12.73%) MS Office
3 97 (2.36%) MS PowerPoint
4 35 (0.85%) MS Visio
5 33 (0.80%) MS Project
6 12 (0.29%) Spreadsheet
7 8 (0.19%) Adobe Creative Suite
7 8 (0.19%) Final Cut Pro
8 3 (0.073%) AutoCAD
8 3 (0.073%) SOLIDWORKS
9 2 (0.049%) Maya
Business Applications
1 44 (1.07%) Remedy ITSM
2 43 (1.04%) Dynamics CRM
3 38 (0.92%) assyst
4 22 (0.53%) Maximo
5 20 (0.49%) SAP HR
6 17 (0.41%) SAP FI
7 16 (0.39%) Sentinel
8 15 (0.36%) Primavera
8 15 (0.36%) SAP CO
8 15 (0.36%) SAP FI/CO
9 14 (0.34%) Dynamics NAV
9 14 (0.34%) SAP MM
9 14 (0.34%) SAP PM
9 14 (0.34%) SAP QM
9 14 (0.34%) SAP SD
10 13 (0.32%) Dynamics AX
11 7 (0.17%) Workfront
12 6 (0.15%) Veritas eDiscovery
13 4 (0.097%) SAP CAR
13 4 (0.097%) SAP POS DM
Cloud Services
1 182 (4.42%) Amazon AWS
2 180 (4.37%) Microsoft Azure
3 151 (3.67%) Office 365
4 132 (3.21%) IaaS
5 119 (2.89%) PaaS
6 77 (1.87%) Cloud Computing
7 63 (1.53%) SaaS
8 61 (1.48%) Amazon EC2
9 25 (0.61%) Mimecast
10 21 (0.51%) Slack
11 11 (0.27%) Virtual Private Cloud
12 8 (0.19%) G Suite
13 7 (0.17%) Yammer
14 6 (0.15%) iTunes
15 5 (0.12%) Amazon S3
15 5 (0.12%) Azure Active Directory
15 5 (0.12%) GitHub
15 5 (0.12%) OpenShift
16 4 (0.097%) AWS CloudFormation
17 3 (0.073%) Force.com
Communications & Networking
1 258 (6.27%) Firewall
2 255 (6.20%) DNS
3 244 (5.93%) WAN
4 240 (5.83%) LAN
5 218 (5.30%) VPN
6 203 (4.93%) TCP/IP
7 182 (4.42%) DHCP
8 146 (3.55%) Internet
9 128 (3.11%) Network Security
10 120 (2.92%) SAN
11 106 (2.58%) Wireless
12 65 (1.58%) VoIP
13 64 (1.56%) WLAN
14 54 (1.31%) Intrusion Detection
14 54 (1.31%) VLAN
15 53 (1.29%) HTTP
16 44 (1.07%) BGP
16 44 (1.07%) Intranet
17 43 (1.04%) OSPF
18 42 (1.02%) LDAP
Database & Business Intelligence
1 333 (8.09%) SQL Server
2 84 (2.04%) MySQL
3 74 (1.80%) SQL Server Integration Services
4 72 (1.75%) SQL Server Reporting Services
5 66 (1.60%) DB2
6 58 (1.41%) Relational Database
7 37 (0.90%) SQL Server 2008
8 29 (0.70%) SQL Server 2005
9 27 (0.66%) Oracle Database
10 24 (0.58%) BusinessObjects
11 22 (0.53%) Data Warehouse
11 22 (0.53%) GIS
12 19 (0.46%) SQL Server 2012
13 18 (0.44%) SAP BW
14 17 (0.41%) Big Data
15 14 (0.34%) Hadoop
16 13 (0.32%) SQL Server 2014
17 12 (0.29%) PostgreSQL
18 11 (0.27%) MongoDB
18 11 (0.27%) RDBMS
Development Applications
1 53 (1.29%) JIRA
2 35 (0.85%) Jenkins
3 30 (0.73%) LoadRunner
3 30 (0.73%) Team Foundation Server
4 25 (0.61%) Git (software)
5 22 (0.53%) HP UFT
6 20 (0.49%) Rational DOORS
7 17 (0.41%) Hudson
8 15 (0.36%) Visual Studio
9 13 (0.32%) MSI
10 10 (0.24%) JMeter
10 10 (0.24%) Subversion
11 8 (0.19%) InstallShield
11 8 (0.19%) LoadUI
11 8 (0.19%) Ranorex
11 8 (0.19%) Selenium
11 8 (0.19%) SoapUI
11 8 (0.19%) TeamCity
12 7 (0.17%) Cucumber
13 6 (0.15%) Eclipse
General
1 950 (23.09%) Finance
2 245 (5.95%) Telecoms
3 241 (5.86%) Retail
4 187 (4.54%) Legal
5 157 (3.82%) Banking
6 136 (3.30%) Publishing
7 119 (2.89%) Law
8 82 (1.99%) Marketing
9 60 (1.46%) Manufacturing
10 58 (1.41%) Billing
11 50 (1.22%) Back Office
12 46 (1.12%) Advertising
13 42 (1.02%) Financial Institution
14 22 (0.53%) Front Office
15 21 (0.51%) Investment Banking
16 19 (0.46%) Local Government
17 16 (0.39%) Corporate Banking
17 16 (0.39%) Games
17 16 (0.39%) German Language
18 15 (0.36%) French Language
Job Titles
1 783 (19.03%) Analyst
2 537 (13.05%) Service Manager
3 325 (7.90%) Architect
4 301 (7.31%) Service Analyst
5 297 (7.22%) IT Manager
6 243 (5.91%) Support Analyst
7 219 (5.32%) Consultant
8 205 (4.98%) Service Desk Analyst
9 197 (4.79%) IT Services Manager
10 180 (4.37%) Solutions Architect
11 173 (4.20%) Developer
12 166 (4.03%) Delivery Manager
13 151 (3.67%) ITIL Manager
13 151 (3.67%) Services Delivery Manager
14 149 (3.62%) IT Analyst
15 131 (3.18%) Support Engineer
16 130 (3.16%) 2nd Line Support
17 122 (2.96%) Applications Support
18 119 (2.89%) Administrator
19 116 (2.82%) IT Support
Libraries, Frameworks & Software Standards
1 170 (4.13%) Web Services
2 168 (4.08%) HTML
3 161 (3.91%) .NET
4 153 (3.72%) XML
5 145 (3.52%) CSS
6 64 (1.56%) Middleware
7 63 (1.53%) SOAP
8 54 (1.31%) Ajax
9 46 (1.12%) REST
10 35 (0.85%) JSON
11 27 (0.66%) .NET Framework
12 26 (0.63%) ASP.NET
13 25 (0.61%) Software Packaging
14 23 (0.56%) HTML5
15 20 (0.49%) CSS3
16 16 (0.39%) jQuery
17 14 (0.34%) BAPI
17 14 (0.34%) XHTML
18 13 (0.32%) Classic ASP
18 13 (0.32%) J2EE
Miscellaneous
1 432 (10.50%) Data Centre
2 369 (8.97%) Analytical Skills
3 368 (8.94%) Management Information System
4 211 (5.13%) Computer Science
5 156 (3.79%) CMDB
6 106 (2.58%) NHS
7 100 (2.43%) Video Conferencing
8 93 (2.26%) Virtual Team
9 65 (1.58%) BYOD
10 61 (1.48%) Blackberry
11 59 (1.43%) User Experience
12 45 (1.09%) PMI
13 37 (0.90%) Driving Licence
14 36 (0.87%) Replication
15 34 (0.83%) Smartphone
16 31 (0.75%) Clustering
16 31 (0.75%) EPoS
17 30 (0.73%) CESG
18 27 (0.66%) Enterprise Software
18 27 (0.66%) N-Tier
Operating Systems
1 931 (22.62%) Windows
2 368 (8.94%) Linux
3 344 (8.36%) Windows Server
4 292 (7.10%) Windows 7
5 209 (5.08%) Windows Server 2008
6 198 (4.81%) Unix
7 172 (4.18%) Windows Server 2012
8 97 (2.36%) Windows Server 2003
9 79 (1.92%) Windows 10
10 74 (1.80%) Windows 8
11 56 (1.36%) Windows XP
12 55 (1.34%) Apple iOS
13 51 (1.24%) Android
14 49 (1.19%) Solaris
15 45 (1.09%) Red Hat Enterprise Linux
16 35 (0.85%) OpenVMS
17 30 (0.73%) CentOS
17 30 (0.73%) Mac OS X
18 25 (0.61%) AIX
19 24 (0.58%) Mac OS
Processes & Methodologies
1 2715 (65.98%) ITIL
2 1130 (27.46%) ITSM
3 902 (21.92%) Service Delivery
4 692 (16.82%) Project Management
5 564 (13.71%) ITIL V3
6 549 (13.34%) Incident Management
7 538 (13.07%) Agile Software Development
8 524 (12.73%) Change Management
9 455 (11.06%) Problem Management
10 449 (10.91%) PRINCE2
11 438 (10.64%) Continuous Improvement
12 432 (10.50%) Stakeholder Management
13 271 (6.59%) Service Design
14 267 (6.49%) Line Management
15 240 (5.83%) Presales
16 215 (5.22%) Information Security
17 202 (4.91%) Configuration Management
18 198 (4.81%) Risk Management
19 195 (4.74%) DevOps
20 180 (4.37%) Disaster Recovery
Programming Languages
1 391 (9.50%) SQL
2 186 (4.52%) JavaScript
3 181 (4.40%) PowerShell
4 175 (4.25%) C#
5 130 (3.16%) Java
6 124 (3.01%) C
7 71 (1.73%) PHP
8 64 (1.56%) Python
9 59 (1.43%) T-SQL
10 39 (0.95%) Bash Shell
11 35 (0.85%) VB.NET
12 28 (0.68%) Shell Script
13 25 (0.61%) Perl
14 24 (0.58%) VBA
15 23 (0.56%) VB
16 20 (0.49%) VBScript
17 19 (0.46%) PL/SQL
18 16 (0.39%) Ruby
19 13 (0.32%) VB6
20 11 (0.27%) XPath
Qualifications
1 500 (12.15%) Degree
2 363 (8.82%) Security Cleared
3 331 (8.04%) ITIL Certification
4 189 (4.59%) Microsoft Certification
5 180 (4.37%) Cisco Certification
6 178 (4.33%) SC Cleared
7 140 (3.40%) PMP
8 131 (3.18%) PMI Certification
9 130 (3.16%) DV Cleared
10 117 (2.84%) ISEB
11 115 (2.79%) CCNA
12 107 (2.60%) MCSE
13 84 (2.04%) CCNP
14 83 (2.02%) CISSP
14 83 (2.02%) MCP
15 71 (1.73%) ITIL Foundation Certificate
16 62 (1.51%) CISM
17 48 (1.17%) MCSA
17 48 (1.17%) PRINCE2 Certification
18 45 (1.09%) CISA
Quality Assurance & Compliance
1 639 (15.53%) SLA
2 147 (3.57%) QA
3 113 (2.75%) ISO/IEC 27001
4 96 (2.33%) PCI DSS
5 62 (1.51%) COBIT
6 39 (0.95%) PMO
7 38 (0.92%) Sarbanes-Oxley
8 35 (0.85%) ISO 9001
9 23 (0.56%) Data Quality
10 20 (0.49%) RMADS
11 19 (0.46%) ISO/IEC 17799
12 16 (0.39%) Cyber Essentials
12 16 (0.39%) Cyber Essentials PLUS
13 8 (0.19%) JSP 440
13 8 (0.19%) PMBOK
14 7 (0.17%) HMG Infosec
15 6 (0.15%) ISO22301
16 5 (0.12%) ISO 9000
17 4 (0.097%) GxP
17 4 (0.097%) ISO27002
System Software
1 576 (14.00%) Active Directory
2 283 (6.88%) VMware Infrastructure
3 79 (1.92%) Hyper-V
4 75 (1.82%) Virtual Machines
5 59 (1.43%) vSphere
6 57 (1.39%) XenApp
7 43 (1.04%) VMware ESX
8 29 (0.70%) Microsoft App-V
8 29 (0.70%) XenDesktop
9 18 (0.44%) vCloud
9 18 (0.44%) Virtual Desktop
10 16 (0.39%) VMware ESXi
11 11 (0.27%) BlackBerry Internet Service
11 11 (0.27%) Snort
12 9 (0.22%) Docker
13 8 (0.19%) NFS
13 8 (0.19%) Terminal Server
13 8 (0.19%) Virtual Servers
13 8 (0.19%) XenServer
14 7 (0.17%) Xen
Systems Management
1 185 (4.50%) SCCM
2 64 (1.56%) SCOM
3 56 (1.36%) SCVMM
4 40 (0.97%) Puppet
5 37 (0.90%) AirWatch
6 32 (0.78%) NetBackup
7 28 (0.68%) Nagios
8 25 (0.61%) Opscode Chef
9 21 (0.51%) WSUS
10 20 (0.49%) Backup Exec
10 20 (0.49%) Tivoli
11 19 (0.46%) SCOrch
12 15 (0.36%) Cisco CUCM
12 15 (0.36%) Microsoft Clustering
13 14 (0.34%) Microsoft Intune
14 13 (0.32%) Ansible
14 13 (0.32%) Systems Management Server (SMS)
15 9 (0.22%) Tivoli Storage Manager
15 9 (0.22%) ZENworks
16 8 (0.19%) McAfee ePO
Vendors
1 882 (21.43%) Microsoft
2 399 (9.70%) Cisco
3 391 (9.50%) VMware
4 353 (8.58%) Citrix
5 326 (7.92%) ServiceNow
6 208 (5.05%) Oracle
7 206 (5.01%) HP
8 161 (3.91%) SAP
9 153 (3.72%) Juniper
10 146 (3.55%) NetApp
11 115 (2.79%) IBM
12 108 (2.62%) CheckPoint
13 102 (2.48%) Remedy
14 96 (2.33%) EMC
15 93 (2.26%) BMC
16 73 (1.77%) Apple
17 68 (1.65%) Red Hat
18 56 (1.36%) Atlassian
19 45 (1.09%) Dell
20 43 (1.04%) Palo Alto
Bristol, Avon
Webrecruit
Salary: Up to £33,000 per annum DOE Plus Benefits
Posted: 11 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £45000 - £50000 per annum + Bonus + Pension + Health care
Posted: 18 hours ago
Durham, County Durham
Solutions Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 10 hours ago
Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £41709.00 - £46924.00 per annum
Posted: 9 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: 9 hours ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 2 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£75,000 plus bonus and benefits
Posted: 10 hours ago
Gloucester, Gloucestershire
FT Select
Salary: £19,000 per annum + 25% shift allowance + company benefits
Posted: 16 hours ago
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 13 hours ago
Croydon, Surrey
Plan-net
Salary: Competitive rate
Posted: 3 days ago
Bristol, Avon
Executive Recruitment Services (ERS)
Posted: 13 hours ago
City, London
Premier IT
Salary: £25000.00 - £30000 per annum
Posted: 6 hours ago
Hull, North Humberside
Kcom Group Plc
Salary: additional benefits
Posted: 4 days ago
Woking, Surrey
Michael Bailey Associates
Salary: MARKET SALARY
Posted: 2 days ago
London
Information Technology Services
Salary: £27k - 32k per year
Posted: 18 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £21000 - £30000 per annum + Benefits
Posted: 3 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 5 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £80000.00 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £30000 - £35000 per annum + car, pension, benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
University of Nottingham
Salary: Competitive
Posted: 6 days ago
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 5 days ago
Sheffield, South Yorkshire
Cloud Computing International
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £47000 - £48000 per annum + 20% bonus + exc bens
Posted: 17 hours ago
Berkshire
Spring Technology
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 4 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £42000 - £47000 per annum + + Benefits
Posted: 4 days ago
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: 5 days ago
Oxfordshire
Networkers
Salary: £38000 - £45000 per annum + Benefits package
Posted: 6 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £30K + Bonus + Excellent Benefits
Posted: Yesterday