The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 112 132 151
Rank change year-on-year
+20 +19
Permanent jobs citing Service Management 2509 2174 2020
As % of all permanent IT jobs located in England 2.54% 2.24% 1.96%
As % of the Processes & Methodologies category 3.08% 2.72% 2.45%
Number of salaries quoted 1948 1607 1608
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £25,000 £26,550 £26,000
10% offered a salary of more than £72,500 £74,900 £70,000
UK excluding London average salary £45,000 £43,164 £42,500
% change year-on-year
+4.25% +1.56%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81572 79828 82463
As % of all permanent IT jobs located in England 82.71% 82.32% 80.17%
Number of salaries quoted 67788 64492 70597
Average salary £48,250 £47,500 £45,000
Average salary % change year-on-year
+1.57% +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £73,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 23 January 2015.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 958 £55,500 +0.90% 106
South East +18 598 £47,500 +6.90% 66
North West +27 205 £43,000 +19.44% 29
Yorkshire +25 199 £33,000 -15.38% 19
East of England +34 171 £46,500 +9.41% 26
West Midlands -18 124 £47,500 +21.79% 19
South West -7 123 £38,500 +1.31% 28
East Midlands +26 93 £42,674 -5.16% 11
North East -4 16 £47,500 +82.69% 3
Midlands +3 13 £52,500 +5.00% 1
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 23 January 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3419 (65.76%) ITIL
2 1356 (26.08%) Finance
3 1264 (24.31%) Service Delivery
4 1196 (23.00%) Windows
5 1091 (20.98%) Microsoft
6 996 (19.16%) SLA
7 960 (18.47%) ITSM
8 758 (14.58%) Project Management
9 746 (14.35%) Change Management
10 691 (13.29%) Degree
11 654 (12.58%) Analytical Skills
12 648 (12.46%) MS Excel
13 628 (12.08%) SQL
14 615 (11.83%) MS Office
15 595 (11.44%) Incident Management
16 561 (10.79%) Active Directory
17 537 (10.33%) PRINCE2
18 529 (10.18%) Problem Management
19 509 (9.79%) Security Cleared
20 488 (9.39%) Telecoms
21 476 (9.16%) VMware
22 472 (9.08%) Cisco
23 459 (8.83%) Linux
24 443 (8.52%) UNIX
25 442 (8.50%) SQL Server
26 431 (8.29%) Stakeholder Management
27 419 (8.06%) Continuous Improvement
28 409 (7.87%) ITIL Certification
29 406 (7.81%) Oracle
30 386 (7.42%) SC Cleared

Service Management
Top Related IT Skills in England by Category

For the 6 months to 23 January 2015, IT jobs across the England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 218 (4.19%) SharePoint
2 200 (3.85%) MS Exchange
3 160 (3.08%) IIS
4 101 (1.94%) Apache
5 84 (1.62%) Tomcat
6 83 (1.60%) Lync
7 58 (1.12%) Exchange Server 2010
8 47 (0.90%) WebLogic
9 46 (0.88%) Blackberry Enterprise Server
10 45 (0.87%) IBM Notes
11 37 (0.71%) WebSphere
12 28 (0.54%) Exchange Server 2003
13 22 (0.42%) Exchange Server 2007
13 22 (0.42%) BizTalk Server
14 21 (0.40%) JBoss
15 19 (0.37%) CMS
15 19 (0.37%) Exchange Server 2013
16 18 (0.35%) Confluence
17 17 (0.33%) SharePoint 2010
18 13 (0.25%) WebSphere Application Server
Applications
1 648 (12.46%) MS Excel
2 615 (11.83%) MS Office
3 118 (2.27%) MS PowerPoint
4 81 (1.56%) MS Visio
5 47 (0.90%) MS Project
6 21 (0.40%) InfoPath
7 14 (0.27%) Spreadsheet
8 2 (0.038%) Open Workbench
8 2 (0.038%) Photoshop
8 2 (0.038%) Fireworks
Business Applications
1 113 (2.17%) Remedy ITSM
2 33 (0.63%) SAP CRM
3 32 (0.62%) Dynamics CRM
4 26 (0.50%) assyst
5 22 (0.42%) Dynamics AX
6 16 (0.31%) SAP ERP
7 14 (0.27%) Agresso
7 14 (0.27%) SAP SM
8 12 (0.23%) SAP APO
9 10 (0.19%) SAP Oil and Gas
10 8 (0.15%) Cognos Business Intelligence
10 8 (0.15%) SAP SD
11 6 (0.12%) Oracle EBS
11 6 (0.12%) Oracle Applications
12 5 (0.096%) Oracle ERP
13 4 (0.077%) SAP MM
13 4 (0.077%) Global One
13 4 (0.077%) SAP SCM
13 4 (0.077%) Oracle EBS R12
14 3 (0.058%) Markit EDM
Cloud Services
1 146 (2.81%) SaaS
2 49 (0.94%) Office 365
3 41 (0.79%) Microsoft Azure
4 38 (0.73%) Cloud Computing
5 23 (0.44%) Amazon AWS
5 23 (0.44%) PaaS
6 15 (0.29%) Force.com
7 10 (0.19%) IaaS
8 5 (0.096%) Google Apps
9 2 (0.038%) IBM SmartCloud
10 1 (0.019%) IBM Blueworks
10 1 (0.019%) SoftLayer
10 1 (0.019%) Amazon ELB
10 1 (0.019%) SuccessFactors
10 1 (0.019%) Amazon EC2
10 1 (0.019%) Amazon S3
Communications & Networking
1 361 (6.94%) Firewall
2 281 (5.40%) VPN
3 244 (4.69%) LAN
4 231 (4.44%) TCP/IP
5 226 (4.35%) WAN
6 224 (4.31%) DNS
7 193 (3.71%) SAN
8 133 (2.56%) Wireless
9 131 (2.52%) Internet
10 129 (2.48%) MPLS
11 117 (2.25%) DHCP
12 95 (1.83%) VoIP
13 89 (1.71%) VLAN
14 87 (1.67%) SSL
15 82 (1.58%) Network Security
16 70 (1.35%) Cisco ASA
17 67 (1.29%) BGP
18 60 (1.15%) Broadband
19 53 (1.02%) NAS
20 47 (0.90%) LDAP
Database & Business Intelligence
1 442 (8.50%) SQL Server
2 113 (2.17%) Data Warehouse
3 102 (1.96%) MySQL
4 74 (1.42%) Oracle Database
5 62 (1.19%) Relational Database
6 59 (1.13%) Data Mining
7 57 (1.10%) SQL Server Reporting Services
8 45 (0.87%) VLDB
9 44 (0.85%) SQL Server 2008
10 41 (0.79%) SQL Server Integration Services
11 38 (0.73%) DB2
12 36 (0.69%) Oracle Database 11g
13 27 (0.52%) Oracle BI EE
14 25 (0.48%) Oracle Reports
15 24 (0.46%) Crystal Reports
15 24 (0.46%) Oracle ODI
16 21 (0.40%) SQL Server 2012
17 19 (0.37%) Ingres
18 16 (0.31%) Hadoop
19 15 (0.29%) RDBMS
Development Applications
1 54 (1.04%) JIRA
2 37 (0.71%) Jenkins
3 34 (0.65%) Subversion
4 30 (0.58%) Visual Studio
5 29 (0.56%) Team Foundation Server
6 21 (0.40%) Artifactory
7 15 (0.29%) VSS/SourceSafe
8 14 (0.27%) ClearQuest
9 13 (0.25%) ClearCase
10 10 (0.19%) QuickTest Pro
11 9 (0.17%) LoadRunner
11 9 (0.17%) Git (software)
12 8 (0.15%) Rational Rose
12 8 (0.15%) Atlassian Bamboo
13 7 (0.13%) JProfiler
13 7 (0.13%) JMeter
14 6 (0.12%) Eclipse
15 5 (0.096%) Oracle Forms
16 4 (0.077%) Ant
16 4 (0.077%) JUnit
General
1 1356 (26.08%) Finance
2 488 (9.39%) Telecoms
3 269 (5.17%) Banking
4 237 (4.56%) Retail
5 173 (3.33%) Marketing
6 164 (3.15%) Legal
7 120 (2.31%) Law
8 110 (2.12%) Billing
9 107 (2.06%) Manufacturing
10 86 (1.65%) Financial Institution
11 72 (1.38%) Publishing
12 69 (1.33%) Back Office
13 67 (1.29%) Advertising
14 65 (1.25%) Front Office
15 46 (0.88%) Investment Banking
16 38 (0.73%) Local Government
16 38 (0.73%) Games
17 32 (0.62%) French Language
17 32 (0.62%) German Language
18 28 (0.54%) Spanish Language
Job Titles
1 1032 (19.85%) Analyst
2 873 (16.79%) Service Manager
3 369 (7.10%) Service Analyst
4 362 (6.96%) Consultant
5 339 (6.52%) Delivery Manager
6 336 (6.46%) Support Analyst
7 311 (5.98%) Services Delivery Manager
8 288 (5.54%) Architect
9 251 (4.83%) Service Desk Analyst
10 200 (3.85%) Project Manager
11 191 (3.67%) Applications Support
12 156 (3.00%) Developer
13 154 (2.96%) Support Engineer
14 152 (2.92%) Administrator
15 149 (2.87%) Senior Manager
16 128 (2.46%) IT Services Manager
17 126 (2.42%) Team Leader
18 118 (2.27%) Solutions Architect
19 116 (2.23%) Applications Support Analyst
19 116 (2.23%) Problem Manager
Libraries, Frameworks & Software Standards
1 154 (2.96%) .NET
2 152 (2.92%) XML
3 147 (2.83%) Web Services
4 140 (2.69%) HTML
5 102 (1.96%) J2EE
6 92 (1.77%) CSS
7 51 (0.98%) Middleware
8 47 (0.90%) ASP.NET
9 39 (0.75%) SOAP
10 35 (0.67%) JSON
11 32 (0.62%) Ajax
11 32 (0.62%) jQuery
12 21 (0.40%) Spring
13 19 (0.37%) .NET Framework
13 19 (0.37%) Struts
13 19 (0.37%) REST
14 17 (0.33%) Visualforce
15 12 (0.23%) Spring MVC
15 12 (0.23%) JSP
16 11 (0.21%) COM
Miscellaneous
1 654 (12.58%) Analytical Skills
2 334 (6.42%) Management Information System
3 110 (2.12%) Blackberry
4 103 (1.98%) Computer Science
4 103 (1.98%) CMDB
5 93 (1.79%) Statistics
6 91 (1.75%) Enterprise Software
7 76 (1.46%) PMI
8 53 (1.02%) Life Science
9 50 (0.96%) Client/Server
10 45 (0.87%) Mainframe
10 45 (0.87%) Clustering
11 39 (0.75%) Replication
12 37 (0.71%) Open Source
13 33 (0.63%) iPad
14 31 (0.60%) Fat Client
14 31 (0.60%) Thin Client
15 29 (0.56%) Video Conferencing
16 27 (0.52%) Data Structures
16 27 (0.52%) User Experience
Operating Systems
1 1196 (23.00%) Windows
2 459 (8.83%) Linux
3 443 (8.52%) UNIX
4 322 (6.19%) Windows 7
5 246 (4.73%) Windows Server 2008
6 156 (3.00%) Windows XP
7 142 (2.73%) Windows Server 2003
8 125 (2.40%) Solaris
9 100 (1.92%) Windows Server 2012
10 81 (1.56%) Red Hat Enterprise Linux
11 53 (1.02%) Windows 8
12 48 (0.92%) AIX
13 37 (0.71%) CentOS
14 34 (0.65%) Android
15 29 (0.56%) Windows Vista
16 24 (0.46%) SUSE
17 22 (0.42%) Apple iOS
18 18 (0.35%) Mac OS X
19 15 (0.29%) Debian
20 14 (0.27%) HPUX
Processes & Methodologies
1 3419 (65.76%) ITIL
2 1264 (24.31%) Service Delivery
3 960 (18.47%) ITSM
4 758 (14.58%) Project Management
5 746 (14.35%) Change Management
6 595 (11.44%) Incident Management
7 537 (10.33%) PRINCE2
8 529 (10.18%) Problem Management
9 431 (8.29%) Stakeholder Management
10 419 (8.06%) Continuous Improvement
11 341 (6.56%) Agile Software Development
12 303 (5.83%) ITIL V3
13 274 (5.27%) CRM
14 235 (4.52%) Configuration Management
15 232 (4.46%) Release Management
16 226 (4.35%) Risk Management
17 215 (4.14%) Root Cause Analysis
18 191 (3.67%) E-Commerce
19 179 (3.44%) Business Analysis
20 176 (3.39%) Performance Management
Programming Languages
1 628 (12.08%) SQL
2 240 (4.62%) Java
3 135 (2.60%) JavaScript
4 117 (2.25%) C
5 105 (2.02%) Perl
6 104 (2.00%) Shell Script
7 79 (1.52%) PowerShell
8 74 (1.42%) PL/SQL
9 70 (1.35%) C#
10 47 (0.90%) T-SQL
11 43 (0.83%) PHP
12 35 (0.67%) Python
13 33 (0.63%) VBScript
14 26 (0.50%) VBA
15 24 (0.46%) C++
16 21 (0.40%) VB
17 20 (0.38%) Bash Shell
18 17 (0.33%) Apex Code
18 17 (0.33%) SOQL
18 17 (0.33%) ABAP
Qualifications
1 691 (13.29%) Degree
2 509 (9.79%) Security Cleared
3 409 (7.87%) ITIL Certification
4 386 (7.42%) SC Cleared
5 215 (4.14%) Microsoft Certification
6 168 (3.23%) Cisco Certification
7 150 (2.89%) ITIL Foundation Certificate
8 142 (2.73%) PMI Certification
9 136 (2.62%) MCP
10 111 (2.14%) MCSE
10 111 (2.14%) ISEB
11 110 (2.12%) CCNA
12 80 (1.54%) CCNP
13 72 (1.38%) PMP
14 62 (1.19%) DV Cleared
15 58 (1.12%) PRINCE2 Certification
16 54 (1.04%) MCSA
16 54 (1.04%) PRINCE2 Practitioner
17 51 (0.98%) CISSP
18 50 (0.96%) ISTQB
Quality Assurance & Compliance
1 996 (19.16%) SLA
2 140 (2.69%) QA
3 132 (2.54%) ISO/IEC 27001
4 81 (1.56%) PCI DSS
5 78 (1.50%) ISO 9001
6 74 (1.42%) COBIT
7 24 (0.46%) Sarbanes-Oxley
8 9 (0.17%) ISO 14001
9 7 (0.13%) ISO 9000
10 5 (0.096%) ISO/IEC 20000
11 4 (0.077%) ISO/IEC 17799
11 4 (0.077%) BS15000
12 3 (0.058%) DICOM
13 2 (0.038%) BS25999
13 2 (0.038%) MiFID
13 2 (0.038%) EMIR
14 1 (0.019%) GPG13
14 1 (0.019%) WAI
14 1 (0.019%) HL7
14 1 (0.019%) TickIT
System Software
1 561 (10.79%) Active Directory
2 326 (6.27%) VMware Infrastructure
3 109 (2.10%) Hyper-V
4 80 (1.54%) vSphere
5 71 (1.37%) XenApp
6 46 (0.88%) XenDesktop
7 40 (0.77%) VMware ESX
8 30 (0.58%) vCloud
9 23 (0.44%) VMware ESXi
9 23 (0.44%) Terminal Services
10 16 (0.31%) VMware Workstation
11 15 (0.29%) Citrix Presentation Server
12 14 (0.27%) Microsoft App-V
12 14 (0.27%) Snort
13 12 (0.23%) Xen
13 12 (0.23%) Samba
14 11 (0.21%) NFS
15 9 (0.17%) VMware Server
16 7 (0.13%) Microsoft Virtual Server
16 7 (0.13%) XenServer
Systems Management
1 148 (2.85%) SCCM
2 92 (1.77%) SCOM
3 69 (1.33%) Nagios
4 59 (1.13%) Puppet
5 47 (0.90%) Tivoli
6 33 (0.63%) WSUS
7 30 (0.58%) HP Quality Center
8 29 (0.56%) OpenView
9 28 (0.54%) Systems Management Server (SMS)
10 26 (0.50%) Opscode Chef
11 22 (0.42%) Netcool
12 21 (0.40%) Opsview
13 20 (0.38%) Tivoli Storage Manager
14 19 (0.37%) NetBackup
15 17 (0.33%) Oracle Enterprise Manager
16 16 (0.31%) Norton AntiVirus
17 15 (0.29%) Cisco Prime
17 15 (0.29%) Cisco LMS
17 15 (0.29%) logstash
18 13 (0.25%) Backup Exec
Vendors
1 1091 (20.98%) Microsoft
2 476 (9.16%) VMware
3 472 (9.08%) Cisco
4 406 (7.81%) Oracle
5 293 (5.64%) HP
6 287 (5.52%) Citrix
7 252 (4.85%) Remedy
8 139 (2.67%) ServiceNow
9 131 (2.52%) BMC
10 127 (2.44%) SAP
11 120 (2.31%) IBM
12 101 (1.94%) Red Hat
13 88 (1.69%) Juniper
14 86 (1.65%) CheckPoint
15 84 (1.62%) EMC
16 65 (1.25%) Salesforce.com
17 61 (1.17%) NetApp
17 61 (1.17%) F5
18 57 (1.10%) Dell
19 56 (1.08%) Lotus
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 14 hours ago
Essex
Information Technology Services
Salary: £50k - 55k per year + excellent benefits
Posted: 15 hours ago
Bracknell, Berkshire
Vodafone
Posted: Yesterday
Nottingham, Nottinghamshire
Capita
Posted: Yesterday
Corsham, Wiltshire
XIST4 IT Recruitment Ltd
Salary: Bens
Posted: Yesterday
London
Hays Plc - London Metropolitan University
Salary: Benefits
Posted: Yesterday
Loughborough, Leicestershire
Hays UK - Loughborough University
Salary: excellent benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £46000 per annum + Benefits
Posted: 2 days ago
Worthing, West Sussex
Experis Ltd
Salary: £15000 - £16000 per annum + Benefits
Posted: 2 days ago
Worthing, West Sussex
Experis Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
City, London
JM
Salary: £40000 - £55000 per annum
Posted: 2 days ago
City, London
JM
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Bedford, Bedfordshire
Polar Recruitment
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 2 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 - £42500.00 per annum + Benefits
Posted: 2 days ago
London
DCL Search & Selection
Salary: £55k - 60k per year + Benefits
Posted: 2 days ago
Leamington Spa, Warwickshire
Mpower Plus UK Ltd
Salary: As per market rate
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £50000 - £58000 per annum
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £45000 - £52000 per annum
Posted: 2 days ago