The table below looks at the statistics for Service Management skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 137 115 144
Rank change year-on-year
-22 +29
Permanent jobs citing Service Management 2211 2666 2369
As % of all permanent IT jobs located in England 2.41% 2.59% 2.18%
As % of the Processes & Methodologies category 2.74% 2.97% 2.55%
Number of salaries quoted 1610 2059 1759
Median salary £47,500 £48,080 £47,500
Median salary % change year-on-year
-1.20% +1.22%
90% offered a salary of more than £26,500 £26,300 £26,500
10% offered a salary of more than £75,000 £72,300 £75,000
UK excluding London median salary £44,000 £45,000 £45,000
% change year-on-year
-2.22% -
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80658 89775 92908
As % of all permanent IT jobs located in England 87.84% 87.08% 85.49%
Number of salaries quoted 68197 74243 75612
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £74,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the England region.

Service Management Salary Trend in England

Service Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management across the England region over the 3 months to 23 July 2016.

Service Management Salary Histogram in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -29 769 £55,000 -2.67% 84
South East -61 374 £47,500 +5.55% 40
West Midlands +31 239 £42,500 -5.55% 30
South West 0 198 £42,000 -6.66% 16
East of England +45 185 £47,500 -5.00% 9
Yorkshire +41 169 £42,500 +16.43% 14
North West -11 161 £45,000 - 25
East Midlands -14 81 £42,500 +1.98% 6
North East +6 29 £41,500 +18.67% 4
Service Management
UK

Service Management
Top 30 Related IT Skills in England

For the 6 months to 23 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 3167 (66.77%) ITIL
2 1226 (25.85%) Finance
3 1210 (25.51%) Service Delivery
4 1188 (25.05%) ITSM
5 1149 (24.23%) Windows
6 1056 (22.26%) Microsoft
7 841 (17.73%) Project Management
8 826 (17.42%) SLA
9 745 (15.71%) Change Management
10 729 (15.37%) Active Directory
11 619 (13.05%) Degree
12 592 (12.48%) MS Excel
13 585 (12.33%) SQL
14 570 (12.02%) Linux
15 557 (11.74%) ITIL V3
16 531 (11.20%) Problem Management
17 525 (11.07%) Incident Management
18 522 (11.01%) Cisco
19 504 (10.63%) VMware
20 503 (10.61%) PRINCE2
21 483 (10.18%) Agile Software Development
22 479 (10.10%) Oracle
22 479 (10.10%) SQL Server
23 477 (10.06%) MS Office
24 451 (9.51%) Windows Server
25 450 (9.49%) Data Centre
26 449 (9.47%) Analytical Skills
27 440 (9.28%) Citrix
28 430 (9.07%) Continuous Improvement
29 422 (8.90%) Stakeholder Management

Service Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 246 (5.19%) MS Exchange
2 211 (4.45%) SharePoint
3 153 (3.23%) Exchange Server 2010
4 134 (2.83%) IIS
5 82 (1.73%) Skype for Business
6 72 (1.52%) Apache
7 71 (1.50%) Exchange Server 2013
8 54 (1.14%) Tomcat
9 45 (0.95%) Exchange Server 2007
10 40 (0.84%) OpenStack
11 39 (0.82%) Blackberry Enterprise Server
12 38 (0.80%) JBoss
13 35 (0.74%) WordPress
14 28 (0.59%) CMS
15 27 (0.57%) IBM Notes
15 27 (0.57%) WebSphere
16 24 (0.51%) WebLogic
17 17 (0.36%) BizTalk Server
18 16 (0.34%) SharePoint 2010
19 15 (0.32%) SharePoint 2013
Applications
1 592 (12.48%) MS Excel
2 477 (10.06%) MS Office
3 67 (1.41%) MS PowerPoint
4 53 (1.12%) MS Visio
5 43 (0.91%) MS Project
6 5 (0.11%) Spreadsheet
7 2 (0.042%) Acrobat
7 2 (0.042%) Gephi
Business Applications
1 114 (2.40%) Remedy ITSM
2 57 (1.20%) Dynamics CRM
3 37 (0.78%) assyst
4 35 (0.74%) Oracle EBS
5 27 (0.57%) Dynamics AX
6 18 (0.38%) SAP BPC
7 16 (0.34%) Eloqua
7 16 (0.34%) SAP FI
8 14 (0.30%) Oracle Applications
9 13 (0.27%) Payment Gateway
10 11 (0.23%) SAP FI-AP
10 11 (0.23%) SAP FI-AR
10 11 (0.23%) SAP FI-GL
11 10 (0.21%) SAP HR
12 9 (0.19%) Cognos Planning
12 9 (0.19%) Maximo
12 9 (0.19%) MetaTrader
12 9 (0.19%) Oracle ERP
12 9 (0.19%) ResourceLink
12 9 (0.19%) Unit4 Business World
Cloud Services
1 215 (4.53%) Office 365
2 209 (4.41%) Amazon AWS
3 198 (4.17%) Microsoft Azure
4 163 (3.44%) SaaS
5 111 (2.34%) IaaS
6 97 (2.05%) PaaS
7 79 (1.67%) Mimecast
8 75 (1.58%) Cloud Computing
9 63 (1.33%) Amazon EC2
10 18 (0.38%) Virtual Private Cloud
11 10 (0.21%) AWS CloudFormation
12 6 (0.13%) Amazon CloudWatch
12 6 (0.13%) Amazon S3
12 6 (0.13%) DigitalOcean
12 6 (0.13%) iTunes
12 6 (0.13%) Linode
13 5 (0.11%) Azure Active Directory
13 5 (0.11%) GitHub
13 5 (0.11%) Yammer
14 4 (0.084%) Google Apps
Communications & Networking
1 286 (6.03%) Firewall
2 239 (5.04%) VPN
3 230 (4.85%) LAN
4 209 (4.41%) WAN
5 204 (4.30%) DNS
6 189 (3.98%) TCP/IP
7 162 (3.42%) SAN
8 113 (2.38%) Internet
9 107 (2.26%) Wireless
10 104 (2.19%) VoIP
11 93 (1.96%) DHCP
12 85 (1.79%) MPLS
13 67 (1.41%) Network Security
14 66 (1.39%) Cisco Nexus
15 63 (1.33%) Intranet
16 57 (1.20%) IP Telephony
17 51 (1.08%) Cisco ASA
18 43 (0.91%) HTTP
19 42 (0.89%) LDAP
20 34 (0.72%) FTP
Database & Business Intelligence
1 479 (10.10%) SQL Server
2 159 (3.35%) MySQL
3 102 (2.15%) Oracle Database
4 82 (1.73%) SQL Server Reporting Services
5 81 (1.71%) Relational Database
6 79 (1.67%) SQL Server 2008
7 78 (1.64%) DB2
8 54 (1.14%) Big Data
8 54 (1.14%) BusinessObjects
9 53 (1.12%) Data Warehouse
10 52 (1.10%) SQL Server 2012
11 50 (1.05%) SQL Server Integration Services
12 47 (0.99%) Oracle Reports
13 38 (0.80%) RDBMS
14 32 (0.67%) NoSQL
15 29 (0.61%) MongoDB
15 29 (0.61%) PostgreSQL
16 28 (0.59%) Oracle BI EE
17 24 (0.51%) Oracle Discoverer
17 24 (0.51%) SAP BW
Development Applications
1 72 (1.52%) Jenkins
2 54 (1.14%) Git (software)
3 48 (1.01%) JIRA
4 42 (0.89%) Team Foundation Server
5 36 (0.76%) Maven
6 29 (0.61%) Oracle Forms
7 27 (0.57%) Vagrant
8 26 (0.55%) Ant
9 19 (0.40%) Subversion
10 14 (0.30%) Eclipse
11 13 (0.27%) Selenium
12 12 (0.25%) MSI
13 11 (0.23%) Octopus Deploy
14 10 (0.21%) Hudson
14 10 (0.21%) Sonatype Nexus
15 7 (0.15%) Cucumber
15 7 (0.15%) LoadRunner
15 7 (0.15%) MSBuild
15 7 (0.15%) WebDriver
16 6 (0.13%) Visual Studio
General
1 1226 (25.85%) Finance
2 320 (6.75%) Retail
3 294 (6.20%) Telecoms
4 262 (5.52%) Banking
5 254 (5.36%) Legal
6 178 (3.75%) Law
7 130 (2.74%) Marketing
8 103 (2.17%) Publishing
9 81 (1.71%) Manufacturing
10 64 (1.35%) Billing
11 60 (1.27%) Front Office
12 54 (1.14%) Investment Banking
13 42 (0.89%) Back Office
14 41 (0.86%) Advertising
15 30 (0.63%) Financial Institution
16 28 (0.59%) Local Government
17 25 (0.53%) German Language
18 21 (0.44%) International Banking
19 18 (0.38%) French Language
19 18 (0.38%) Games
Job Titles
1 986 (20.79%) Analyst
2 733 (15.45%) Service Manager
3 425 (8.96%) Service Analyst
4 420 (8.86%) IT Manager
5 338 (7.13%) Architect
6 311 (6.56%) Delivery Manager
7 287 (6.05%) Services Delivery Manager
8 263 (5.55%) Support Analyst
9 260 (5.48%) Consultant
10 256 (5.40%) IT Services Manager
11 249 (5.25%) Service Desk Analyst
12 199 (4.20%) Applications Support
13 195 (4.11%) ITIL Manager
14 178 (3.75%) Team Leader
15 165 (3.48%) Project Manager
16 160 (3.37%) Support Engineer
17 155 (3.27%) Developer
18 153 (3.23%) Administrator
19 146 (3.08%) Solutions Architect
20 138 (2.91%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 180 (3.80%) XML
2 179 (3.77%) .NET
3 161 (3.39%) HTML
4 158 (3.33%) Web Services
5 129 (2.72%) CSS
6 79 (1.67%) Middleware
7 65 (1.37%) SOAP
8 55 (1.16%) REST
9 37 (0.78%) .NET Framework
9 37 (0.78%) ASP.NET
10 29 (0.61%) Ajax
10 29 (0.61%) J2EE
11 27 (0.57%) AngularJS
12 26 (0.55%) jQuery
13 25 (0.53%) JSON
14 24 (0.51%) Ruby on Rails
15 22 (0.46%) Spring
16 21 (0.44%) ELK Stack
17 20 (0.42%) ActiveMQ
18 19 (0.40%) FIX Protocol
Miscellaneous
1 450 (9.49%) Data Centre
2 449 (9.47%) Analytical Skills
3 383 (8.08%) Management Information System
4 213 (4.49%) Computer Science
5 169 (3.56%) CMDB
6 88 (1.86%) Virtual Team
7 69 (1.45%) Blackberry
8 52 (1.10%) Driving Licence
8 52 (1.10%) Replication
9 49 (1.03%) Enterprise Software
9 49 (1.03%) Fintech
10 44 (0.93%) Performance Metrics
11 39 (0.82%) Smartphone
12 38 (0.80%) Statistics
13 36 (0.76%) PMI
14 35 (0.74%) iPhone
14 35 (0.74%) Mathematics
14 35 (0.74%) Public Cloud
15 33 (0.70%) Clustering
16 32 (0.67%) Client/Server
Operating Systems
1 1149 (24.23%) Windows
2 570 (12.02%) Linux
3 451 (9.51%) Windows Server
4 332 (7.00%) Windows 7
5 313 (6.60%) Unix
6 192 (4.05%) Windows Server 2008
7 160 (3.37%) Windows Server 2012
8 121 (2.55%) Red Hat Enterprise Linux
9 110 (2.32%) Windows Server 2003
10 73 (1.54%) CentOS
11 55 (1.16%) AIX
12 53 (1.12%) Windows 8
13 49 (1.03%) Windows XP
14 46 (0.97%) Solaris
15 37 (0.78%) Windows 10
16 34 (0.72%) Android
17 28 (0.59%) Apple iOS
17 28 (0.59%) HPUX
18 27 (0.57%) Mac OS X
19 18 (0.38%) SUSE
Processes & Methodologies
1 3167 (66.77%) ITIL
2 1210 (25.51%) Service Delivery
3 1188 (25.05%) ITSM
4 841 (17.73%) Project Management
5 745 (15.71%) Change Management
6 557 (11.74%) ITIL V3
7 531 (11.20%) Problem Management
8 525 (11.07%) Incident Management
9 503 (10.61%) PRINCE2
10 483 (10.18%) Agile Software Development
11 430 (9.07%) Continuous Improvement
12 422 (8.90%) Stakeholder Management
13 269 (5.67%) CRM
14 263 (5.55%) Service Design
15 246 (5.19%) Configuration Management
16 234 (4.93%) Information Security
17 211 (4.45%) Line Management
18 197 (4.15%) Process Improvement
19 192 (4.05%) Release Management
19 192 (4.05%) Supplier Management
Programming Languages
1 585 (12.33%) SQL
2 222 (4.68%) Java
3 195 (4.11%) PowerShell
4 158 (3.33%) JavaScript
5 107 (2.26%) C#
6 78 (1.64%) Shell Script
7 72 (1.52%) C
8 69 (1.45%) T-SQL
9 67 (1.41%) Python
10 66 (1.39%) Bash Shell
11 65 (1.37%) Perl
12 60 (1.27%) PL/SQL
13 57 (1.20%) Ruby
14 50 (1.05%) PHP
15 21 (0.44%) Korn
16 20 (0.42%) VB
17 19 (0.40%) VBScript
18 16 (0.34%) Groovy
18 16 (0.34%) Scala
19 15 (0.32%) Clojure
Qualifications
1 619 (13.05%) Degree
2 376 (7.93%) ITIL Certification
3 279 (5.88%) Security Cleared
4 220 (4.64%) Microsoft Certification
5 204 (4.30%) Cisco Certification
6 159 (3.35%) CCNA
7 152 (3.20%) SC Cleared
8 141 (2.97%) PMI Certification
9 124 (2.61%) CISSP
10 121 (2.55%) PMP
11 115 (2.42%) MCP
12 110 (2.32%) MCSE
13 100 (2.11%) ISEB
14 96 (2.02%) CCNP
15 80 (1.69%) DV Cleared
16 74 (1.56%) CISM
17 73 (1.54%) MCSA
18 59 (1.24%) PRINCE2 Certification
18 59 (1.24%) VMware Certified Professional (VCP)
19 51 (1.08%) MCITP
Quality Assurance & Compliance
1 826 (17.42%) SLA
2 139 (2.93%) QA
3 101 (2.13%) ISO/IEC 27001
4 78 (1.64%) COBIT
5 38 (0.80%) Data Quality
6 36 (0.76%) Sarbanes-Oxley
7 35 (0.74%) ISO 9001
8 32 (0.67%) PCI DSS
9 18 (0.38%) ISO/IEC 20000
10 14 (0.30%) ISO22301
11 8 (0.17%) PMBOK
12 5 (0.11%) Government Security Classifications
12 5 (0.11%) HMG Infosec
12 5 (0.11%) ISO 14001
13 4 (0.084%) ISO 9000
13 4 (0.084%) JSP 440
14 3 (0.063%) RMADS
14 3 (0.063%) Solvency II
15 2 (0.042%) SAS 70
16 1 (0.021%) ISO27002
System Software
1 729 (15.37%) Active Directory
2 369 (7.78%) VMware Infrastructure
3 122 (2.57%) vSphere
4 120 (2.53%) Hyper-V
5 78 (1.64%) Virtual Machines
6 69 (1.45%) XenApp
7 55 (1.16%) XenDesktop
8 40 (0.84%) VMware ESX
9 30 (0.63%) Virtual Servers
10 27 (0.57%) Microsoft App-V
11 26 (0.55%) Virtual Desktop
12 20 (0.42%) KVM
12 20 (0.42%) Terminal Services
12 20 (0.42%) vCloud
13 17 (0.36%) VMware ESXi
14 12 (0.25%) Terminal Server
15 9 (0.19%) Docker
15 9 (0.19%) VirtualBox
15 9 (0.19%) Xen
15 9 (0.19%) XenServer
Systems Management
1 240 (5.06%) SCCM
2 95 (2.00%) Puppet
3 81 (1.71%) SCOM
4 61 (1.29%) SCVMM
5 53 (1.12%) WSUS
6 49 (1.03%) Nagios
7 37 (0.78%) Opscode Chef
8 26 (0.55%) Ansible
9 25 (0.53%) Tivoli
10 23 (0.48%) Zenoss
11 22 (0.46%) Systems Management Server (SMS)
12 21 (0.44%) Graphite
13 19 (0.40%) NetBackup
13 19 (0.40%) Uchiwa
14 18 (0.38%) Grafana
14 18 (0.38%) HP Quality Center
14 18 (0.38%) Packer
14 18 (0.38%) Terraform
15 17 (0.36%) Backup Exec
16 16 (0.34%) FortiGate
Vendors
1 1056 (22.26%) Microsoft
2 522 (11.01%) Cisco
3 504 (10.63%) VMware
4 479 (10.10%) Oracle
5 440 (9.28%) Citrix
6 307 (6.47%) ServiceNow
7 292 (6.16%) HP
8 197 (4.15%) Remedy
9 172 (3.63%) IBM
10 161 (3.39%) SAP
11 152 (3.20%) Red Hat
12 149 (3.14%) Juniper
13 143 (3.01%) NetApp
14 135 (2.85%) BMC
15 132 (2.78%) CheckPoint
16 119 (2.51%) EMC
17 91 (1.92%) Mitel
18 69 (1.45%) Dell
19 62 (1.31%) LANDesk
20 61 (1.29%) SolarWinds
Malmesbury, Wiltshire
Dyson
Posted: 21 hours ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £18000 - £25000 per annum
Posted: 3 hours ago
Central London / West End
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 14 hours ago
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: Yesterday
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: Yesterday
Manchester, Lancashire
McGregor Boyall
Salary: £57000 per annum
Posted: Yesterday
Bath, Avon
Optima Connections
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 22 hours ago
London
Plan-net
Salary: Market rate
Posted: 22 hours ago
Manchester, Lancashire
Sanderson
Posted: 19 hours ago
Manchester, Lancashire
Integrity IT Solutions
Salary: From £15,000 to £20,000 per annum
Posted: 23 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Salary: £42000 per annum + Benefits Package
Posted: 2 days ago
Dudley, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £22000 - £25000 per annum + benefits
Posted: 21 hours ago
Havant, Hampshire
Networkers
Salary: £25000 - £32500 per annum
Posted: Yesterday
Reading, Berkshire
Coal IT Services
Salary: £75,000 per annum Plus Bonus and Bens
Posted: Yesterday
Central London / West End
Cognizant
Posted: 23 hours ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Experis Ltd
Salary: £35000.00 per annum + Health, Pens & O/T
Posted: 2 days ago
Oxford, Oxfordshire
MARS Technical Recruitment
Salary: From £42,000 to £42,000 per annum plus car & benefits
Posted: 3 days ago
Nuneaton, Warwickshire
MARS Technical Recruitment
Salary: From £42,000 to £42,000 per annum plus car & benefits
Posted: 3 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 2 days ago
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 3 days ago
West Midlands
Harvey Nash plc
Salary: £100000 - £110000 per annum + car + bonus + bens
Posted: 2 days ago
South East London
Pro-Quest Resourcing Ltd
Salary: £45000 - £75000 Per Annum + 15% Bonus + Pension + BUPA + Training + C
Posted: Yesterday
Durham, County Durham
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
Manchester, Lancashire
Sanderson
Posted: 19 hours ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 14 hours ago
London
Plan-net
Salary: Unspecified Market rate
Posted: 2 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £2000 - £25000 per annum + Benefits
Posted: Yesterday
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 20 hours ago