The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management Analyst
Rank 856 842 858
Rank change year-on-year
-14 +16
Permanent jobs requiring a Service Management Analyst 16 11 23
As % of all permanent IT jobs located in England 0.015% 0.011% 0.021%
As % of the Job Titles category 0.016% 0.012% 0.022%
Number of salaries quoted 15 10 23
Average salary £33,750 £30,250 £34,000
Average salary % change year-on-year
+11.57% -11.02%
90% offered a salary of more than £23,000 £24,500 £24,200
10% offered a salary of more than £50,500 £35,066 £49,000
UK excluding London average salary £32,500 £27,500 £25,000
% change year-on-year
+18.18% +10.00%
Service Management Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 94057 104141
As % of all permanent IT jobs located in England 94.39% 94.25% 95.25%
Number of salaries quoted 82543 79050 89527
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Management Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in England

Service Management Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst across the England region.

Service Management Analyst Salary Trend in England

Service Management Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Management Analyst across the England region over the 3 months to 19 September 2014.

Service Management Analyst Salary Histogram in England

Service Management Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 6 £35,000 -
West Midlands -7 5 £50,500 +80.35%
South East -13 3 £32,500 +32.65%
Yorkshire -33 2 £23,000 -32.51%
Service Management Analyst
UK

Service Management Analyst
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 35 (97.22%) Service Management
2 31 (86.11%) ITIL
3 18 (50.00%) Service Delivery
4 16 (44.44%) SLA
5 10 (27.78%) Finance
6 9 (25.00%) Root Cause Analysis
7 8 (22.22%) Change Management
8 7 (19.44%) ITSM
8 7 (19.44%) Incident Management
8 7 (19.44%) Degree
9 6 (16.67%) Banking
10 5 (13.89%) Problem Management
10 5 (13.89%) ITIL Certification
11 4 (11.11%) Project Management
11 4 (11.11%) ISEB
11 4 (11.11%) ITIL V3
11 4 (11.11%) ISTQB Foundation Certification
12 3 (8.33%) Analytical Skills
12 3 (8.33%) ServiceNow
12 3 (8.33%) Capacity Management
12 3 (8.33%) Change Control
12 3 (8.33%) Investment Banking
12 3 (8.33%) UNIX
12 3 (8.33%) Financial Institution
12 3 (8.33%) Stakeholder Management
12 3 (8.33%) Business Continuity
13 2 (5.56%) Management Information System
13 2 (5.56%) MS Excel
13 2 (5.56%) MS Visio
13 2 (5.56%) Mainframe

Service Management Analyst
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) Tomcat
Applications
1 2 (5.56%) MS Excel
1 2 (5.56%) MS Visio
2 1 (2.78%) MS PowerPoint
Database & Business Intelligence
1 1 (2.78%) Oracle Database
General
1 10 (27.78%) Finance
2 6 (16.67%) Banking
3 3 (8.33%) Financial Institution
3 3 (8.33%) Investment Banking
4 1 (2.78%) Billing
4 1 (2.78%) Legal
4 1 (2.78%) Advertising
4 1 (2.78%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.78%) Middleware
Miscellaneous
1 3 (8.33%) Analytical Skills
2 2 (5.56%) SWIFT
2 2 (5.56%) Mainframe
2 2 (5.56%) Management Information System
2 2 (5.56%) Computer Science
3 1 (2.78%) Social Media
3 1 (2.78%) Statistics
Operating Systems
1 3 (8.33%) UNIX
Processes & Methodologies
1 35 (97.22%) Service Management
2 31 (86.11%) ITIL
3 18 (50.00%) Service Delivery
4 9 (25.00%) Root Cause Analysis
5 8 (22.22%) Change Management
6 7 (19.44%) ITSM
6 7 (19.44%) Incident Management
7 5 (13.89%) Problem Management
8 4 (11.11%) Project Management
8 4 (11.11%) ITIL V3
9 3 (8.33%) Stakeholder Management
9 3 (8.33%) Business Continuity
9 3 (8.33%) Capacity Management
9 3 (8.33%) Change Control
10 2 (5.56%) Release Management
11 1 (2.78%) Data Migration
11 1 (2.78%) Continuous Improvement
11 1 (2.78%) Content Management
11 1 (2.78%) Document Management
11 1 (2.78%) Business Analysis
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 7 (19.44%) Degree
2 5 (13.89%) ITIL Certification
3 4 (11.11%) ISEB
3 4 (11.11%) ISTQB Foundation Certification
4 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (44.44%) SLA
Vendors
1 3 (8.33%) ServiceNow
2 2 (5.56%) Microsoft
3 1 (2.78%) Novell
3 1 (2.78%) Apple
3 1 (2.78%) Remedy
3 1 (2.78%) FrontRange
3 1 (2.78%) Oracle