The statistics below represent IT jobs advertised across the UK that had Service Management Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management Analyst
UK
Rank 830 916 931
Rank change year-on-year
+86 +15
Permanent jobs requiring a Service Management Analyst 19 23 20
As % of all permanent IT jobs located in the UK 0.023% 0.023% 0.019%
As % of the Job Titles category 0.023% 0.024% 0.020%
Number of salaries quoted 17 19 20
Median salary £40,000 £35,000 £30,000
Median salary % change year-on-year
+14.28% +16.66%
90% offered a salary of more than £31,500 £29,700 £25,000
10% offered a salary of more than £44,000 £65,000 £32,500
UK excluding London median salary £36,250 £33,000 £30,000
% change year-on-year
+9.84% +10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81391 96427 101725
As % of all permanent IT jobs located in the UK 96.45% 96.46% 96.70%
Number of salaries quoted 67597 80923 84638
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,999 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Management Analyst in the job title.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 20 January 2017 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +81 18 £40,000 +14.28%
London +70 11 £40,000 -33.33%
East of England +24 2 £32,500 +44.44%
Liverpool -8 2 £26,000 -25.71%
Merseyside -8 2 £26,000 -25.71%
North West -16 2 £26,000 -25.71%
Chelmsford - 2 £32,500 -
Essex - 2 £32,500 -
South East +66 1 £50,000 +58.73%
Berkshire +51 1 £50,000 +203.03%
West Yorkshire +27 1 - -
Yorkshire +22 1 - -
Leeds +21 1 - -
South West - 1 £40,000 -
Wiltshire - 1 £40,000 -
Maidenhead - 1 £50,000 -
Chippenham - 1 £40,000 -

Service Management Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, Service Management Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Management Analyst in the job title.

1 43 (97.73%) Service Management
2 35 (79.55%) ITIL
3 26 (59.09%) ITSM
4 18 (40.91%) Incident Management
5 17 (38.64%) Finance
6 15 (34.09%) Service Delivery
7 14 (31.82%) Change Management
8 12 (27.27%) ITIL V3
9 10 (22.73%) Asset Management
10 9 (20.45%) Problem Management
11 8 (18.18%) Sarbanes-Oxley
11 8 (18.18%) Configuration Management
11 8 (18.18%) Banking
11 8 (18.18%) Microsoft
11 8 (18.18%) MS Excel
12 6 (13.64%) Remedy
13 5 (11.36%) SLA
13 5 (11.36%) Management Information System
13 5 (11.36%) Risk Management
13 5 (11.36%) International Banking
13 5 (11.36%) Root Cause Analysis
13 5 (11.36%) ServiceNow
13 5 (11.36%) SC Cleared
13 5 (11.36%) Security Cleared
13 5 (11.36%) IT Audit
14 4 (9.09%) Process Improvement
14 4 (9.09%) Retail
15 3 (6.82%) Stakeholder Management
15 3 (6.82%) Client/Server
15 3 (6.82%) ITIL Certification

Service Management Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.27%) SharePoint
Applications
1 8 (18.18%) MS Excel
2 1 (2.27%) MS Office
2 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Remedy ITSM
Communications & Networking
1 1 (2.27%) DMZ
1 1 (2.27%) Firewall
1 1 (2.27%) Internet
1 1 (2.27%) Intranet
1 1 (2.27%) Network Security
1 1 (2.27%) VLAN
1 1 (2.27%) VPN
General
1 17 (38.64%) Finance
2 8 (18.18%) Banking
3 5 (11.36%) International Banking
4 4 (9.09%) Retail
5 1 (2.27%) Investment Banking
5 1 (2.27%) Retail Banking
Miscellaneous
1 5 (11.36%) Management Information System
2 3 (6.82%) Client/Server
3 2 (4.55%) Statistics
4 1 (2.27%) Fintech
4 1 (2.27%) Mobile Banking
Operating Systems
1 1 (2.27%) Unix
Processes & Methodologies
1 43 (97.73%) Service Management
2 35 (79.55%) ITIL
3 26 (59.09%) ITSM
4 18 (40.91%) Incident Management
5 15 (34.09%) Service Delivery
6 14 (31.82%) Change Management
7 12 (27.27%) ITIL V3
8 10 (22.73%) Asset Management
9 9 (20.45%) Problem Management
10 8 (18.18%) Configuration Management
11 5 (11.36%) IT Audit
11 5 (11.36%) Risk Management
11 5 (11.36%) Root Cause Analysis
12 4 (9.09%) Process Improvement
13 3 (6.82%) Capacity Management
13 3 (6.82%) Change Control
13 3 (6.82%) Portfolio Management
13 3 (6.82%) Service Desk Management
13 3 (6.82%) Stakeholder Management
13 3 (6.82%) Time Management
Programming Languages
1 2 (4.55%) C
2 1 (2.27%) Python
Qualifications
1 5 (11.36%) SC Cleared
1 5 (11.36%) Security Cleared
2 3 (6.82%) ITIL Certification
3 1 (2.27%) CCSA
3 1 (2.27%) CCSE
3 1 (2.27%) Check Point Certification
3 1 (2.27%) Cisco Certification
Quality Assurance & Compliance
1 8 (18.18%) Sarbanes-Oxley
2 5 (11.36%) SLA
3 1 (2.27%) COBIT
3 1 (2.27%) ISO/IEC 27001
3 1 (2.27%) QA
Systems Management
1 1 (2.27%) Nagios
1 1 (2.27%) SCCM
Vendors
1 8 (18.18%) Microsoft
2 6 (13.64%) Remedy
3 5 (11.36%) ServiceNow
4 1 (2.27%) Blue Coat
4 1 (2.27%) BMC
4 1 (2.27%) CheckPoint
4 1 (2.27%) Cisco
4 1 (2.27%) HP
4 1 (2.27%) Intel Security
4 1 (2.27%) Juniper