The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 864 863 864
Rank change year-on-year
-1 +1
Permanent jobs requiring a Service Management Analyst 11 15 6
As % of all permanent IT jobs located in the UK 0.010% 0.014% 0.006%
As % of the Job Titles category 0.011% 0.015% 0.006%
Number of salaries quoted 11 12 5
Average salary £25,000 £25,000 £40,000
Average salary % change year-on-year
- -37.50%
90% offered a salary of more than £24,000 £22,700 £28,564
10% offered a salary of more than £39,000 £29,400 £41,500
UK excluding London average salary £25,000 £25,000 £40,000
% change year-on-year
- -37.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100852 100814 101486
As % of all permanent IT jobs located in the UK 94.79% 94.48% 94.87%
Number of salaries quoted 83020 81115 85647
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 4 March 2015 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 11 £25,000 -
Sheffield -6 4 £25,000 +8.69%
South Yorkshire -9 4 £25,000 +6.38%
Yorkshire -10 4 £25,000 +6.38%
North West - 3 £24,000 -
West Midlands - 3 £32,500 -
Telford - 3 £32,500 -
Cheshire - 3 £24,000 -
Shropshire - 3 £32,500 -
Runcorn - 3 £24,000 -
London +25 1 £45,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 4 March 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 34 (100.00%) Service Management
2 25 (73.53%) ITIL
3 18 (52.94%) Service Delivery
4 15 (44.12%) Finance
5 11 (32.35%) MS PowerPoint
6 9 (26.47%) Change Management
7 8 (23.53%) ITSM
8 7 (20.59%) Banking
8 7 (20.59%) MS Excel
8 7 (20.59%) Microsoft
8 7 (20.59%) Incident Management
9 6 (17.65%) Analytical Skills
9 6 (17.65%) E-Commerce
9 6 (17.65%) MS Visio
9 6 (17.65%) MS Office
9 6 (17.65%) Management Information System
9 6 (17.65%) Disaster Recovery
10 5 (14.71%) SLA
10 5 (14.71%) ITIL Certification
10 5 (14.71%) Problem Management
11 4 (11.76%) SQL
11 4 (11.76%) UNIX
12 3 (8.82%) Validation
12 3 (8.82%) Remedy
12 3 (8.82%) Configuration Management
12 3 (8.82%) Sun
12 3 (8.82%) Degree
12 3 (8.82%) Investment Banking
12 3 (8.82%) ITIL Foundation Certificate
12 3 (8.82%) Continuous Improvement

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 4 March 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 11 (32.35%) MS PowerPoint
2 7 (20.59%) MS Excel
3 6 (17.65%) MS Visio
3 6 (17.65%) MS Office
General
1 15 (44.12%) Finance
2 7 (20.59%) Banking
3 3 (8.82%) Investment Banking
4 1 (2.94%) Billing
Miscellaneous
1 6 (17.65%) Analytical Skills
1 6 (17.65%) Management Information System
Operating Systems
1 4 (11.76%) UNIX
Processes & Methodologies
1 34 (100.00%) Service Management
2 25 (73.53%) ITIL
3 18 (52.94%) Service Delivery
4 9 (26.47%) Change Management
5 8 (23.53%) ITSM
6 7 (20.59%) Incident Management
7 6 (17.65%) E-Commerce
7 6 (17.65%) Disaster Recovery
8 5 (14.71%) Problem Management
9 3 (8.82%) Validation
9 3 (8.82%) Configuration Management
9 3 (8.82%) Continuous Improvement
9 3 (8.82%) Software Distribution
10 2 (5.88%) ITIL V3
11 1 (2.94%) Agile Software Development
11 1 (2.94%) Stakeholder Management
11 1 (2.94%) Workflow
11 1 (2.94%) Project Management
11 1 (2.94%) CRM
11 1 (2.94%) Business Analysis
Programming Languages
1 4 (11.76%) SQL
Qualifications
1 5 (14.71%) ITIL Certification
2 3 (8.82%) Degree
2 3 (8.82%) ITIL Foundation Certificate
3 2 (5.88%) ISTQB Foundation Certification
3 2 (5.88%) ISEB
Quality Assurance & Compliance
1 5 (14.71%) SLA
Vendors
1 7 (20.59%) Microsoft
2 3 (8.82%) Remedy
2 3 (8.82%) Sun
3 1 (2.94%) ServiceNow
3 1 (2.94%) FrontRange