The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 894 925 861
Rank change year-on-year
+31 -64
Permanent jobs requiring a Service Management Analyst 11 22 14
As % of all permanent IT jobs located in the UK 0.010% 0.018% 0.013%
As % of the Job Titles category 0.011% 0.019% 0.014%
Number of salaries quoted 8 18 13
Average salary £29,500 £32,500 £32,500
Average salary % change year-on-year
-9.23% -
90% offered a salary of more than £23,500 £23,550 £25,000
10% offered a salary of more than £42,500 £35,000 £37,000
UK excluding London average salary £28,000 £32,500 £25,000
% change year-on-year
-13.84% +30.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103199 113344 103481
As % of all permanent IT jobs located in the UK 94.50% 94.54% 94.57%
Number of salaries quoted 85203 93021 86182
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 2 July 2015 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +42 9 £27,000 -16.92% 1
South West - 5 £24,750 -
Somerset - 5 £24,750 -
Taunton - 4 £23,500 -
Derbyshire - 2 - -
Chesterfield - 2 - -
East Midlands - 2 - -
City of London +53 1 £60,000 +166.66%
London +27 1 £60,000 +71.42% 1
Durham - 1 £31,000 -
North East - 1 £31,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 22 (91.67%) Service Management
1 22 (91.67%) ITIL
2 15 (62.50%) ITSM
3 10 (41.67%) Service Delivery
4 9 (37.50%) Analytical Skills
5 8 (33.33%) ITIL Certification
5 8 (33.33%) Incident Management
6 7 (29.17%) Advertising
7 6 (25.00%) Taxonomies
7 6 (25.00%) Degree
7 6 (25.00%) CMDB
7 6 (25.00%) Release Management
7 6 (25.00%) SaaS
7 6 (25.00%) Cloud Computing
7 6 (25.00%) Capacity Management
8 5 (20.83%) Finance
9 4 (16.67%) Change Management
9 4 (16.67%) SLA
9 4 (16.67%) MS Office
10 2 (8.33%) Banking
10 2 (8.33%) Capacity Planning
10 2 (8.33%) Problem Management
10 2 (8.33%) ISEB
10 2 (8.33%) ISTQB Foundation Certification
11 1 (4.17%) Citrix
11 1 (4.17%) PeopleSoft
11 1 (4.17%) SAP
11 1 (4.17%) Active Directory
11 1 (4.17%) HP
11 1 (4.17%) Dell

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) MS Exchange
Applications
1 4 (16.67%) MS Office
2 1 (4.17%) MS Excel
2 1 (4.17%) MS Visio
2 1 (4.17%) MS PowerPoint
Business Applications
1 1 (4.17%) SAP HR
1 1 (4.17%) SAP FI
1 1 (4.17%) SAP FI/CO
1 1 (4.17%) SAP CO
1 1 (4.17%) RMDS
1 1 (4.17%) SAP ERP
1 1 (4.17%) SAP HCM
Cloud Services
1 6 (25.00%) Cloud Computing
1 6 (25.00%) SaaS
Communications & Networking
1 1 (4.17%) SSL
Database & Business Intelligence
1 1 (4.17%) SAP BI
General
1 7 (29.17%) Advertising
2 5 (20.83%) Finance
3 2 (8.33%) Banking
4 1 (4.17%) German Language
4 1 (4.17%) Publishing
Miscellaneous
1 9 (37.50%) Analytical Skills
2 6 (25.00%) Taxonomies
2 6 (25.00%) CMDB
Processes & Methodologies
1 22 (91.67%) ITIL
1 22 (91.67%) Service Management
2 15 (62.50%) ITSM
3 10 (41.67%) Service Delivery
4 8 (33.33%) Incident Management
5 6 (25.00%) Release Management
5 6 (25.00%) Capacity Management
6 4 (16.67%) Change Management
7 2 (8.33%) Capacity Planning
7 2 (8.33%) Problem Management
8 1 (4.17%) Performance Management
8 1 (4.17%) Continuous Improvement
8 1 (4.17%) Root Cause Analysis
8 1 (4.17%) Stakeholder Management
8 1 (4.17%) Agile Software Development
8 1 (4.17%) CRM
8 1 (4.17%) ERP
8 1 (4.17%) Business Intelligence
8 1 (4.17%) Project Management
Qualifications
1 8 (33.33%) ITIL Certification
2 6 (25.00%) Degree
3 2 (8.33%) ISTQB Foundation Certification
3 2 (8.33%) ISEB
Quality Assurance & Compliance
1 4 (16.67%) SLA
2 1 (4.17%) COBIT
System Software
1 1 (4.17%) Active Directory
1 1 (4.17%) Microsoft App-V
1 1 (4.17%) VMware Infrastructure
Systems Management
1 1 (4.17%) SCCM
Vendors
1 1 (4.17%) PeopleSoft
1 1 (4.17%) SAP
1 1 (4.17%) HP
1 1 (4.17%) Dell
1 1 (4.17%) Citrix
1 1 (4.17%) Reuters
1 1 (4.17%) Bloomberg
1 1 (4.17%) VMware
1 1 (4.17%) Computacenter
1 1 (4.17%) ServiceNow