The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management Analyst
Rank 854 865 878
Rank change year-on-year
+11 +13
Permanent jobs requiring a Service Management Analyst 26 14 16
As % of all permanent IT jobs located in the UK 0.024% 0.013% 0.014%
As % of the Job Titles category 0.025% 0.014% 0.015%
Number of salaries quoted 26 9 13
Average salary £30,000 £40,000 £35,000
Average salary % change year-on-year
-25.00% +14.28%
90% offered a salary of more than £25,000 £33,500 £29,500
10% offered a salary of more than £37,500 £57,000 £44,500
UK excluding London average salary £30,000 £38,750 £35,000
% change year-on-year
-22.58% +10.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 24 December 2014 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 24 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 26 £30,000 -31.42%
East of England - 12 £31,250 -
Cambridgeshire - 9 £30,000 -
West Midlands -14 7 £32,500 -18.75%
East Midlands - 5 £30,000 -
Leicestershire - 5 £30,000 -
Northamptonshire - 5 £30,000 -
Birmingham -13 4 £39,500 -1.25%
Peterborough - 3 £32,500 -
Potters Bar - 3 £35,500 -
Sheffield - 3 £25,000 -
Shropshire - 3 £30,000 -
South Yorkshire - 3 £25,000 -
Telford - 3 £30,000 -
Hertfordshire - 3 £35,500 -
Yorkshire - 3 £25,000 -
Cheshire - 2 £24,000 -
Runcorn - 2 £24,000 -
North West - 2 £24,000 -
London -13 1 £41,500 -20.95%
Swindon - 1 £32,000 -
City of London - 1 £41,500 -
Wiltshire - 1 £32,000 -
South West - 1 £32,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 41 (97.62%) Service Management
2 33 (78.57%) ITIL
3 20 (47.62%) Service Delivery
4 17 (40.48%) Finance
5 12 (28.57%) Incident Management
6 11 (26.19%) Banking
6 11 (26.19%) MS PowerPoint
7 10 (23.81%) SLA
7 10 (23.81%) ITSM
8 9 (21.43%) MS Excel
8 9 (21.43%) Change Management
9 8 (19.05%) Microsoft
9 8 (19.05%) Management Information System
9 8 (19.05%) Analytical Skills
10 7 (16.67%) MS Visio
10 7 (16.67%) Problem Management
11 6 (14.29%) MS Office
11 6 (14.29%) UNIX
11 6 (14.29%) E-Commerce
11 6 (14.29%) Disaster Recovery
11 6 (14.29%) Investment Banking
11 6 (14.29%) Degree
12 5 (11.90%) ITIL Certification
13 4 (9.52%) SQL
13 4 (9.52%) Remedy
13 4 (9.52%) ITIL V3
13 4 (9.52%) ITIL Foundation Certificate
14 3 (7.14%) Sun
14 3 (7.14%) Configuration Management
14 3 (7.14%) Project Management

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.38%) Tomcat
Applications
1 11 (26.19%) MS PowerPoint
2 9 (21.43%) MS Excel
3 7 (16.67%) MS Visio
4 6 (14.29%) MS Office
Database & Business Intelligence
1 1 (2.38%) Oracle Database
General
1 17 (40.48%) Finance
2 11 (26.19%) Banking
3 6 (14.29%) Investment Banking
4 1 (2.38%) Financial Institution
4 1 (2.38%) Billing
Libraries, Frameworks & Software Standards
1 1 (2.38%) Middleware
Miscellaneous
1 8 (19.05%) Management Information System
1 8 (19.05%) Analytical Skills
2 2 (4.76%) Computer Science
3 1 (2.38%) SWIFT
3 1 (2.38%) Statistics
3 1 (2.38%) Mainframe
Operating Systems
1 6 (14.29%) UNIX
Processes & Methodologies
1 41 (97.62%) Service Management
2 33 (78.57%) ITIL
3 20 (47.62%) Service Delivery
4 12 (28.57%) Incident Management
5 10 (23.81%) ITSM
6 9 (21.43%) Change Management
7 7 (16.67%) Problem Management
8 6 (14.29%) Disaster Recovery
8 6 (14.29%) E-Commerce
9 4 (9.52%) ITIL V3
10 3 (7.14%) Continuous Improvement
10 3 (7.14%) Capacity Management
10 3 (7.14%) Software Distribution
10 3 (7.14%) Configuration Management
10 3 (7.14%) Project Management
10 3 (7.14%) Validation
11 2 (4.76%) Business Analysis
11 2 (4.76%) Root Cause Analysis
12 1 (2.38%) Service Desk Management
12 1 (2.38%) Knowledge Management
Programming Languages
1 4 (9.52%) SQL
Qualifications
1 6 (14.29%) Degree
2 5 (11.90%) ITIL Certification
3 4 (9.52%) ITIL Foundation Certificate
4 1 (2.38%) ISTQB Foundation Certification
4 1 (2.38%) ISEB
Quality Assurance & Compliance
1 10 (23.81%) SLA
Vendors
1 8 (19.05%) Microsoft
2 4 (9.52%) Remedy
3 3 (7.14%) Sun
4 2 (4.76%) ServiceNow
5 1 (2.38%) Oracle
5 1 (2.38%) FrontRange