The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 883 885 901
Rank change year-on-year
+2 +16
Permanent jobs requiring a Service Management Analyst 12 21 3
As % of all permanent IT jobs located in the UK 0.011% 0.018% 0.003%
As % of the Job Titles category 0.012% 0.019% 0.003%
Number of salaries quoted 12 16 3
Average salary £35,000 £25,000 £40,000
Average salary % change year-on-year
+40.00% -37.50%
UK excluding London average salary £30,000 £25,000 £40,000
% change year-on-year
+20.00% -37.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103849 108425 103990
As % of all permanent IT jobs located in the UK 94.75% 94.58% 94.80%
Number of salaries quoted 85040 87699 86943
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 31 March 2015 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 9 £39,000 +56.00%
London +8 4 £45,000 +28.57%
Sheffield -6 3 £25,000 +6.38%
South Yorkshire -8 3 £25,000 +6.38%
Yorkshire -10 3 £25,000 +6.38%
North West - 1 £25,000 -
West Midlands - 1 £39,000 -
Telford - 1 £39,000 -
Cheshire - 1 £25,000 -
Shropshire - 1 £39,000 -
Runcorn - 1 £25,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 31 March 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 36 (100.00%) Service Management
2 27 (75.00%) ITIL
3 19 (52.78%) Service Delivery
4 13 (36.11%) ITSM
5 12 (33.33%) Finance
6 11 (30.56%) MS PowerPoint
6 11 (30.56%) Incident Management
6 11 (30.56%) Analytical Skills
7 8 (22.22%) Change Management
7 8 (22.22%) MS Excel
8 7 (19.44%) Microsoft
8 7 (19.44%) ITIL Certification
8 7 (19.44%) Banking
9 6 (16.67%) Management Information System
9 6 (16.67%) MS Office
9 6 (16.67%) E-Commerce
9 6 (16.67%) MS Visio
10 5 (13.89%) SLA
10 5 (13.89%) Degree
10 5 (13.89%) Problem Management
11 4 (11.11%) Disaster Recovery
12 3 (8.33%) Advertising
12 3 (8.33%) Validation
12 3 (8.33%) Configuration Management
12 3 (8.33%) UNIX
12 3 (8.33%) Taxonomies
12 3 (8.33%) Release Management
12 3 (8.33%) CMDB
12 3 (8.33%) Cloud Computing
12 3 (8.33%) SaaS

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 31 March 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) MS Exchange
Applications
1 11 (30.56%) MS PowerPoint
2 8 (22.22%) MS Excel
3 6 (16.67%) MS Visio
3 6 (16.67%) MS Office
Business Applications
1 1 (2.78%) RMDS
Cloud Services
1 3 (8.33%) Cloud Computing
1 3 (8.33%) SaaS
Communications & Networking
1 1 (2.78%) SSL
General
1 12 (33.33%) Finance
2 7 (19.44%) Banking
3 3 (8.33%) Advertising
4 2 (5.56%) Investment Banking
Miscellaneous
1 11 (30.56%) Analytical Skills
2 6 (16.67%) Management Information System
3 3 (8.33%) Taxonomies
3 3 (8.33%) CMDB
Operating Systems
1 3 (8.33%) UNIX
Processes & Methodologies
1 36 (100.00%) Service Management
2 27 (75.00%) ITIL
3 19 (52.78%) Service Delivery
4 13 (36.11%) ITSM
5 11 (30.56%) Incident Management
6 8 (22.22%) Change Management
7 6 (16.67%) E-Commerce
8 5 (13.89%) Problem Management
9 4 (11.11%) Disaster Recovery
10 3 (8.33%) Configuration Management
10 3 (8.33%) Release Management
10 3 (8.33%) Validation
10 3 (8.33%) Continuous Improvement
10 3 (8.33%) Capacity Management
11 2 (5.56%) Software Distribution
11 2 (5.56%) Capacity Planning
12 1 (2.78%) Stakeholder Engagement
12 1 (2.78%) ITIL V3
12 1 (2.78%) Stakeholder Management
12 1 (2.78%) Agile Software Development
Programming Languages
1 2 (5.56%) SQL
Qualifications
1 7 (19.44%) ITIL Certification
2 5 (13.89%) Degree
3 3 (8.33%) ITIL Foundation Certificate
4 2 (5.56%) ISTQB Foundation Certification
4 2 (5.56%) ISEB
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 1 (2.78%) Active Directory
1 1 (2.78%) Microsoft App-V
1 1 (2.78%) VMware Infrastructure
Systems Management
1 1 (2.78%) SCCM
Vendors
1 7 (19.44%) Microsoft
2 2 (5.56%) Sun
2 2 (5.56%) Remedy
3 1 (2.78%) VMware
3 1 (2.78%) ServiceNow
3 1 (2.78%) HP
3 1 (2.78%) Dell
3 1 (2.78%) Citrix
3 1 (2.78%) Reuters
3 1 (2.78%) Bloomberg