The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 866 888 878
Rank change year-on-year
+22 -10
Permanent jobs requiring a Service Management Analyst 17 19 9
As % of all permanent IT jobs located in the UK 0.016% 0.016% 0.008%
As % of the Job Titles category 0.017% 0.017% 0.009%
Number of salaries quoted 14 16 9
Average salary £35,000 £32,500 £27,500
Average salary % change year-on-year
+7.69% +18.18%
90% offered a salary of more than £24,250 £23,000 £25,000
10% offered a salary of more than £45,000 £35,000 £44,000
UK excluding London average salary £35,000 £25,500 £25,000
% change year-on-year
+37.25% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 22 May 2015 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 10 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +28 11 £29,500 -9.23% 1
South West - 5 £24,750 -
Somerset - 5 £24,750 -
Taunton - 4 £23,500 -
London +40 3 £45,000 +28.57% 1
Chesterfield - 2 - -
Derbyshire - 2 - -
East Midlands - 2 - -
North East - 1 £31,000 -
Durham - 1 £31,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 29 (93.55%) Service Management
2 28 (90.32%) ITIL
3 15 (48.39%) ITSM
4 14 (45.16%) Service Delivery
5 9 (29.03%) Incident Management
5 9 (29.03%) Analytical Skills
6 7 (22.58%) Change Management
6 7 (22.58%) Finance
6 7 (22.58%) Advertising
6 7 (22.58%) ITIL Certification
7 6 (19.35%) SLA
7 6 (19.35%) Cloud Computing
7 6 (19.35%) SaaS
7 6 (19.35%) Capacity Management
7 6 (19.35%) Taxonomies
7 6 (19.35%) Degree
7 6 (19.35%) CMDB
7 6 (19.35%) Release Management
8 4 (12.90%) MS PowerPoint
8 4 (12.90%) Banking
8 4 (12.90%) MS Visio
8 4 (12.90%) MS Office
9 3 (9.68%) Configuration Management
9 3 (9.68%) Validation
9 3 (9.68%) Problem Management
9 3 (9.68%) ITIL Foundation Certificate
10 2 (6.45%) ISTQB Foundation Certification
10 2 (6.45%) Capacity Planning
10 2 (6.45%) ISEB
10 2 (6.45%) MS Excel

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.23%) MS Exchange
Applications
1 4 (12.90%) MS PowerPoint
1 4 (12.90%) MS Visio
1 4 (12.90%) MS Office
2 2 (6.45%) MS Excel
Business Applications
1 1 (3.23%) RMDS
Cloud Services
1 6 (19.35%) Cloud Computing
1 6 (19.35%) SaaS
Communications & Networking
1 1 (3.23%) SSL
General
1 7 (22.58%) Finance
1 7 (22.58%) Advertising
2 4 (12.90%) Banking
3 1 (3.23%) Publishing
Miscellaneous
1 9 (29.03%) Analytical Skills
2 6 (19.35%) Taxonomies
2 6 (19.35%) CMDB
Processes & Methodologies
1 29 (93.55%) Service Management
2 28 (90.32%) ITIL
3 15 (48.39%) ITSM
4 14 (45.16%) Service Delivery
5 9 (29.03%) Incident Management
6 7 (22.58%) Change Management
7 6 (19.35%) Capacity Management
7 6 (19.35%) Release Management
8 3 (9.68%) Configuration Management
8 3 (9.68%) Validation
8 3 (9.68%) Problem Management
9 2 (6.45%) Capacity Planning
10 1 (3.23%) CRM
10 1 (3.23%) Project Management
10 1 (3.23%) Agile Software Development
10 1 (3.23%) Stakeholder Management
10 1 (3.23%) Performance Management
10 1 (3.23%) Business Analysis
10 1 (3.23%) ITIL V3
10 1 (3.23%) Continuous Improvement
Qualifications
1 7 (22.58%) ITIL Certification
2 6 (19.35%) Degree
3 3 (9.68%) ITIL Foundation Certificate
4 2 (6.45%) ISTQB Foundation Certification
4 2 (6.45%) ISEB
Quality Assurance & Compliance
1 6 (19.35%) SLA
System Software
1 1 (3.23%) Active Directory
1 1 (3.23%) Microsoft App-V
1 1 (3.23%) VMware Infrastructure
Systems Management
1 1 (3.23%) SCCM
Vendors
1 1 (3.23%) Microsoft
1 1 (3.23%) HP
1 1 (3.23%) Dell
1 1 (3.23%) Citrix
1 1 (3.23%) Reuters
1 1 (3.23%) Bloomberg
1 1 (3.23%) VMware
1 1 (3.23%) Computacenter
1 1 (3.23%) ServiceNow