The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management Analyst
Rank 870 862 877
Rank change year-on-year
-8 +15
Permanent jobs requiring a Service Management Analyst 17 11 24
As % of all permanent IT jobs located in the UK 0.015% 0.010% 0.020%
As % of the Job Titles category 0.016% 0.011% 0.021%
Number of salaries quoted 16 10 24
Average salary £32,500 £31,500 £29,500
Average salary % change year-on-year
+3.17% +6.77%
90% offered a salary of more than £23,000 £24,500 £24,300
10% offered a salary of more than £50,500 £35,066 £48,500
UK excluding London average salary £32,500 £27,500 £25,000
% change year-on-year
+18.18% +10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107735 100235 112120
As % of all permanent IT jobs located in the UK 94.42% 94.28% 95.13%
Number of salaries quoted 87213 83254 95688
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £69,000 £70,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 16 September 2014 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 18 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 16 £33,750 +7.14% 1
London -12 6 £35,000 -
West Midlands +1 5 £50,500 +80.35% 1
Birmingham 0 5 £50,500 +80.35% 1
City of London -4 3 £46,200 +32.00%
South East -20 3 £32,500 +32.65%
Yorkshire -37 2 £23,000 -35.50%
West Sussex - 2 £32,500 -
Worthing - 2 £32,500 -
West Yorkshire -29 1 £23,000 -35.50%
Leeds -30 1 £23,000 -35.50%
Scotland - 1 £27,000 -
South Yorkshire - 1 £22,500 -
Surrey - 1 £27,000 -
Sheffield - 1 £22,500 -
Bradford - 1 £23,000 -
Glasgow - 1 £27,000 -
Guildford - 1 £27,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 41 (97.62%) Service Management
2 36 (85.71%) ITIL
3 19 (45.24%) Service Delivery
4 17 (40.48%) SLA
5 12 (28.57%) Change Management
5 12 (28.57%) Finance
6 10 (23.81%) Problem Management
6 10 (23.81%) Root Cause Analysis
7 8 (19.05%) Incident Management
7 8 (19.05%) Degree
7 8 (19.05%) ITSM
8 6 (14.29%) Banking
9 5 (11.90%) ITIL Certification
10 4 (9.52%) ISEB
10 4 (9.52%) Workflow
10 4 (9.52%) Financial Institution
10 4 (9.52%) Project Management
10 4 (9.52%) ITIL V3
10 4 (9.52%) ISTQB Foundation Certification
11 3 (7.14%) Analytical Skills
11 3 (7.14%) Capacity Management
11 3 (7.14%) Change Control
11 3 (7.14%) ServiceNow
11 3 (7.14%) Stakeholder Management
11 3 (7.14%) Business Continuity
11 3 (7.14%) Investment Banking
11 3 (7.14%) Configuration Management
11 3 (7.14%) UNIX
12 2 (4.76%) MS Excel
12 2 (4.76%) MS Visio

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.38%) Tomcat
Applications
1 2 (4.76%) MS Excel
1 2 (4.76%) MS Visio
2 1 (2.38%) MS PowerPoint
Business Applications
1 1 (2.38%) Remedy ITSM
1 1 (2.38%) assyst
Database & Business Intelligence
1 1 (2.38%) Oracle Database
General
1 12 (28.57%) Finance
2 6 (14.29%) Banking
3 4 (9.52%) Financial Institution
4 3 (7.14%) Investment Banking
5 1 (2.38%) Billing
5 1 (2.38%) Legal
5 1 (2.38%) Advertising
5 1 (2.38%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.38%) Middleware
Miscellaneous
1 3 (7.14%) Analytical Skills
2 2 (4.76%) Management Information System
2 2 (4.76%) Mainframe
2 2 (4.76%) Computer Science
2 2 (4.76%) SWIFT
3 1 (2.38%) Statistics
3 1 (2.38%) Social Media
Operating Systems
1 3 (7.14%) UNIX
Processes & Methodologies
1 41 (97.62%) Service Management
2 36 (85.71%) ITIL
3 19 (45.24%) Service Delivery
4 12 (28.57%) Change Management
5 10 (23.81%) Problem Management
5 10 (23.81%) Root Cause Analysis
6 8 (19.05%) Incident Management
6 8 (19.05%) ITSM
7 4 (9.52%) Workflow
7 4 (9.52%) Project Management
7 4 (9.52%) ITIL V3
8 3 (7.14%) Capacity Management
8 3 (7.14%) Change Control
8 3 (7.14%) Stakeholder Management
8 3 (7.14%) Business Continuity
8 3 (7.14%) Configuration Management
9 2 (4.76%) Release Management
9 2 (4.76%) Performance Management
9 2 (4.76%) Mentoring
10 1 (2.38%) Service Desk Management
Programming Languages
1 1 (2.38%) SQL
Qualifications
1 8 (19.05%) Degree
2 5 (11.90%) ITIL Certification
3 4 (9.52%) ISEB
3 4 (9.52%) ISTQB Foundation Certification
4 2 (4.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 17 (40.48%) SLA
Vendors
1 3 (7.14%) ServiceNow
2 2 (4.76%) Remedy
2 2 (4.76%) Microsoft
3 1 (2.38%) FrontRange
3 1 (2.38%) Novell
3 1 (2.38%) Apple
3 1 (2.38%) Oracle
Birmingham, West Midlands (County)
TEKsystems
Salary: £40000 - £55000 per annum + Package
Posted: 6 days ago