The table below looks at the statistics for the Service Management Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Management Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management Analyst
Rank 928 921 936
Rank change year-on-year
-7 +15
Permanent jobs requiring a Service Management Analyst 23 20 13
As % of all permanent IT jobs located in the UK 0.023% 0.019% 0.013%
As % of the Job Titles category 0.024% 0.020% 0.013%
Number of salaries quoted 19 20 11
Average salary £35,000 £30,000 £30,000
Average salary % change year-on-year
+16.66% -
90% offered a salary of more than £31,500 £25,000 £22,750
10% offered a salary of more than £52,500 £35,750 £51,250
UK excluding London average salary £35,000 £30,000 £28,500
% change year-on-year
+16.66% +5.26%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97552 100837 99178
As % of all permanent IT jobs located in the UK 96.12% 96.44% 96.24%
Number of salaries quoted 81926 83590 79842
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Management Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Management Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 5 February 2016 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 23 £35,000 +16.66% 2
London +8 8 £42,500 -1.73%
North West +8 5 £35,000 +45.83%
Liverpool - 5 £35,000 -
Merseyside - 5 £35,000 -
South East - 4 £40,750 -
City of London +58 2 £52,500 +26.50%
Yorkshire +9 2 £33,000 +32.00% 2
East of England +1 2 £28,500 -5.00%
West Midlands -17 2 £37,500 +20.00%
Surrey - 2 £31,500 -
Peterborough +8 1 £22,500 -30.76%
Sheffield +4 1 - -
South Yorkshire +1 1 - - 2
Cambridgeshire -4 1 £22,500 -25.00%
Bedfordshire - 1 £34,500 -
West Yorkshire - 1 £33,000 -
Warwick - 1 £37,500 -
Leeds - 1 £33,000 -
Basingstoke - 1 £57,500 -
Luton - 1 £34,500 -
Reading - 1 £50,000 -
Hampshire - 1 £57,500 -
Birmingham - 1 - -
Warwickshire - 1 £37,500 -
Berkshire - 1 £50,000 -

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title.

1 51 (82.26%) Service Management
2 30 (48.39%) ITIL
3 27 (43.55%) Finance
4 24 (38.71%) ITSM
5 21 (33.87%) Problem Management
6 16 (25.81%) ServiceNow
7 14 (22.58%) Root Cause Analysis
7 14 (22.58%) Analytical Skills
8 13 (20.97%) Incident Management
8 13 (20.97%) Change Management
9 12 (19.35%) Service Delivery
9 12 (19.35%) Management Information System
9 12 (19.35%) Banking
10 10 (16.13%) Degree
10 10 (16.13%) Validation
11 9 (14.52%) SLA
11 9 (14.52%) Microsoft
11 9 (14.52%) Project Management
12 8 (12.90%) MS Office
12 8 (12.90%) Wealth Management
13 7 (11.29%) CMDB
13 7 (11.29%) Windows
14 6 (9.68%) Remedy
14 6 (9.68%) JavaScript
14 6 (9.68%) MS Excel
14 6 (9.68%) Trend Analysis
14 6 (9.68%) Business Analysis
15 5 (8.06%) ITIL V3
15 5 (8.06%) SQL
15 5 (8.06%) Law

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.23%) Exchange Server 2010
1 2 (3.23%) MS Exchange
Applications
1 8 (12.90%) MS Office
2 6 (9.68%) MS Excel
3 1 (1.61%) MS PowerPoint
3 1 (1.61%) MS Project
3 1 (1.61%) MS Visio
Business Applications
1 4 (6.45%) Remedy ITSM
2 2 (3.23%) Algo Collateral
3 1 (1.61%) Kondor
3 1 (1.61%) SAP SM
Communications & Networking
1 1 (1.61%) LAN
1 1 (1.61%) WAN
Database & Business Intelligence
1 1 (1.61%) SQL Server
General
1 27 (43.55%) Finance
2 12 (19.35%) Banking
3 5 (8.06%) Law
4 3 (4.84%) Back Office
4 3 (4.84%) Front Office
5 1 (1.61%) Investment Banking
5 1 (1.61%) Private Banking
5 1 (1.61%) Retail
5 1 (1.61%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.61%) CSS
1 1 (1.61%) HTML
Miscellaneous
1 14 (22.58%) Analytical Skills
2 12 (19.35%) Management Information System
3 7 (11.29%) CMDB
4 2 (3.23%) Data Integration
4 2 (3.23%) Derivative
5 1 (1.61%) Client/Server
5 1 (1.61%) Computer Science
5 1 (1.61%) Foreign Exchange (FX)
5 1 (1.61%) Taxonomies
Operating Systems
1 7 (11.29%) Windows
2 4 (6.45%) Windows 7
3 1 (1.61%) Unix
3 1 (1.61%) Windows XP
Processes & Methodologies
1 51 (82.26%) Service Management
2 30 (48.39%) ITIL
3 24 (38.71%) ITSM
4 21 (33.87%) Problem Management
5 14 (22.58%) Root Cause Analysis
6 13 (20.97%) Change Management
6 13 (20.97%) Incident Management
7 12 (19.35%) Service Delivery
8 10 (16.13%) Validation
9 9 (14.52%) Project Management
10 8 (12.90%) Wealth Management
11 6 (9.68%) Business Analysis
11 6 (9.68%) Trend Analysis
12 5 (8.06%) ITIL V3
13 4 (6.45%) Asset Management
13 4 (6.45%) Stakeholder Management
14 3 (4.84%) Configuration Management
14 3 (4.84%) Data Management
14 3 (4.84%) Release Management
14 3 (4.84%) Workflow
Programming Languages
1 6 (9.68%) JavaScript
2 5 (8.06%) SQL
Qualifications
1 10 (16.13%) Degree
2 3 (4.84%) Microsoft Certification
3 2 (3.23%) ISTQB
4 1 (1.61%) ISEB
4 1 (1.61%) ISTQB Foundation Certification
4 1 (1.61%) ITIL Certification
4 1 (1.61%) MCDST
4 1 (1.61%) MCITP
4 1 (1.61%) MCSA
4 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 9 (14.52%) SLA
2 2 (3.23%) Basel II
2 2 (3.23%) Dodd-Frank
2 2 (3.23%) EMIR
2 2 (3.23%) ISO/IEC 27001
2 2 (3.23%) MiFID
System Software
1 1 (1.61%) Active Directory
1 1 (1.61%) Hyper-V
1 1 (1.61%) Microsoft Virtual Server
Systems Management
1 2 (3.23%) HP Quality Center
Vendors
1 16 (25.81%) ServiceNow
2 9 (14.52%) Microsoft
3 6 (9.68%) Remedy
4 4 (6.45%) BMC
5 2 (3.23%) Calypso
5 2 (3.23%) Murex
5 2 (3.23%) SunGard
6 1 (1.61%) Avaya
6 1 (1.61%) ION Trading
6 1 (1.61%) Oracle
6 1 (1.61%) SAP
6 1 (1.61%) VMware
Rotherham
Interquest - IQ Tech
Salary: £25000 - £35000 per annum
Posted: Yesterday
South Yorkshire
Venturi
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 days ago