The statistics below represent IT jobs advertised across the UK that had Service Management Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Management Analyst
Rank 867 934 951
Rank change year-on-year
+67 +17
Permanent jobs requiring a Service Management Analyst 15 30 27
As % of all permanent IT jobs located in the UK 0.017% 0.028% 0.024%
As % of the Job Titles category 0.017% 0.029% 0.025%
Number of salaries quoted 12 26 25
Median salary £32,500 £41,000 £30,000
Median salary % change year-on-year
-20.73% +36.66%
90% offered a salary of more than £26,400 £22,500 £25,400
10% offered a salary of more than £49,000 £65,000 £39,500
UK excluding London median salary £32,500 £31,500 £30,000
% change year-on-year
+3.17% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86446 102226 109753
As % of all permanent IT jobs located in the UK 96.45% 96.57% 96.67%
Number of salaries quoted 71817 85217 90858
Median salary £45,500 £45,000 £45,000
Median salary % change year-on-year
+1.11% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Management Analyst
Jobs Demand Trend

The demand trend of job ads that featured Service Management Analyst in the job title.

Service Management Analyst Jobs Demand Trend in the UK

Service Management Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management Analyst within the UK.

Service Management Analyst Salary Trend in the UK

Service Management Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management Analyst over the 3 months to 10 December 2016 within the UK.

Service Management Analyst Salary Histogram in the UK

Service Management Analyst
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management Analyst within the UK over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 14 £32,500 -20.73%
East of England +20 5 £32,500 -17.72%
Essex - 4 £32,500 -
Chelmsford - 4 £32,500 -
London +27 3 £40,000 -36.00%
North West - 3 £29,250 -
Liverpool - 3 £29,250 -
Merseyside - 3 £29,250 -
South East +64 1 £50,000 +58.73%
Berkshire +54 1 £50,000 +86.91%
Yorkshire +22 1 - -
West Midlands -13 1 - -
Bedfordshire - 1 £26,000 -
Birmingham - 1 - -
Maidenhead - 1 £50,000 -
Leeds - 1 - -
West Yorkshire - 1 - -

Service Management Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 10 December 2016, Service Management Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Management Analyst in the job title.

1 41 (97.62%) Service Management
2 32 (76.19%) ITIL
3 24 (57.14%) ITSM
4 20 (47.62%) Finance
5 17 (40.48%) Incident Management
6 16 (38.10%) Service Delivery
6 16 (38.10%) Change Management
7 11 (26.19%) MS Excel
7 11 (26.19%) Asset Management
8 10 (23.81%) Microsoft
9 9 (21.43%) Problem Management
10 8 (19.05%) Banking
10 8 (19.05%) ITIL V3
11 7 (16.67%) Root Cause Analysis
11 7 (16.67%) ServiceNow
12 5 (11.90%) International Banking
12 5 (11.90%) SLA
12 5 (11.90%) Sarbanes-Oxley
12 5 (11.90%) Risk Management
12 5 (11.90%) Remedy
12 5 (11.90%) SC Cleared
12 5 (11.90%) Security Cleared
12 5 (11.90%) IT Audit
13 4 (9.52%) Process Improvement
13 4 (9.52%) Case Management
13 4 (9.52%) Configuration Management
13 4 (9.52%) Degree
13 4 (9.52%) Retail
14 3 (7.14%) Stakeholder Management
14 3 (7.14%) ITIL Certification

Service Management Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) SharePoint
Applications
1 11 (26.19%) MS Excel
2 2 (4.76%) MS PowerPoint
3 1 (2.38%) MS Office
Business Applications
1 1 (2.38%) Remedy ITSM
Communications & Networking
1 1 (2.38%) DMZ
1 1 (2.38%) Firewall
1 1 (2.38%) Internet
1 1 (2.38%) Intranet
1 1 (2.38%) Network Security
1 1 (2.38%) VLAN
1 1 (2.38%) VPN
General
1 20 (47.62%) Finance
2 8 (19.05%) Banking
3 5 (11.90%) International Banking
4 4 (9.52%) Retail
5 1 (2.38%) Investment Banking
5 1 (2.38%) Retail Banking
Miscellaneous
1 2 (4.76%) Statistics
2 1 (2.38%) Fintech
2 1 (2.38%) Management Information System
2 1 (2.38%) Mobile Banking
Operating Systems
1 1 (2.38%) Unix
Processes & Methodologies
1 41 (97.62%) Service Management
2 32 (76.19%) ITIL
3 24 (57.14%) ITSM
4 17 (40.48%) Incident Management
5 16 (38.10%) Change Management
5 16 (38.10%) Service Delivery
6 11 (26.19%) Asset Management
7 9 (21.43%) Problem Management
8 8 (19.05%) ITIL V3
9 7 (16.67%) Root Cause Analysis
10 5 (11.90%) IT Audit
10 5 (11.90%) Risk Management
11 4 (9.52%) Case Management
11 4 (9.52%) Configuration Management
11 4 (9.52%) Process Improvement
12 3 (7.14%) Portfolio Management
12 3 (7.14%) Service Desk Management
12 3 (7.14%) Stakeholder Management
13 2 (4.76%) Project Management
13 2 (4.76%) Trend Analysis
Programming Languages
1 2 (4.76%) C
2 1 (2.38%) Python
Qualifications
1 5 (11.90%) SC Cleared
1 5 (11.90%) Security Cleared
2 4 (9.52%) Degree
3 3 (7.14%) ITIL Certification
4 1 (2.38%) CCSA
4 1 (2.38%) CCSE
4 1 (2.38%) Check Point Certification
4 1 (2.38%) Cisco Certification
Quality Assurance & Compliance
1 5 (11.90%) Sarbanes-Oxley
1 5 (11.90%) SLA
2 1 (2.38%) QA
Systems Management
1 1 (2.38%) SCCM
Vendors
1 10 (23.81%) Microsoft
2 7 (16.67%) ServiceNow
3 5 (11.90%) Remedy
4 1 (2.38%) Blue Coat
4 1 (2.38%) BMC
4 1 (2.38%) CheckPoint
4 1 (2.38%) Cisco
4 1 (2.38%) Intel Security
4 1 (2.38%) Juniper