The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Essex region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 58 75 52
Rank change year-on-year
+17 -23
Permanent jobs citing Service Delivery 26 33 55
As % of all permanent IT jobs located in Essex 2.626% 2.397% 4.300%
As % of the Processes & Methodologies category 3.714% 3.556% 5.908%
Number of salaries quoted 18 30 52
Average salary £43,750 £61,250 £45,000
Average salary % change year-on-year
-28.57% +36.11%
90% offered a salary of more than £33,500 £33,000 £35,250
10% offered a salary of more than £57,000 £80,000 £55,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Essex
Permanent IT job ads with a match in the
Processes & Methodologies category
700 928 931
As % of all permanent IT jobs located in Essex 70.71% 67.39% 72.79%
Number of salaries quoted 583 800 780
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,000 £26,750 £28,500
10% offered a salary of more than £57,500 £57,500 £63,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
East of England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Essex Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Essex region.

Essex Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Essex region over the 3 months to 23 May 2013.

Essex Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Essex region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Basildon - 8 £37,500 -
Brentwood - 6 £47,500 -
Colchester +12 3 £42,500 -32.00%
Chelmsford +19 2 £42,500 -
Thurrock - 1 - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Essex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 34 (65.38%) Windows
2 32 (61.54%) ITIL
3 29 (55.77%) Microsoft
4 26 (50.00%) Finance
5 23 (44.23%) SQL
6 20 (38.46%) Active Directory
7 19 (36.54%) Banking
8 16 (30.77%) VMware
8 16 (30.77%) SLA
9 13 (25.00%) Financial Institution
10 12 (23.08%) Change Management
10 12 (23.08%) Oracle
11 11 (21.15%) Microsoft Certification
12 10 (19.23%) SQL Server
12 10 (19.23%) Service Management
12 10 (19.23%) SQL Server 2000
12 10 (19.23%) SQL Server 2005
12 10 (19.23%) SQL Server 2008
13 9 (17.31%) Capacity Planning
13 9 (17.31%) SQL Server 2012
13 9 (17.31%) Oracle 11g
13 9 (17.31%) SQL Server Analysis Services
13 9 (17.31%) Windows Server 2008
13 9 (17.31%) MCITP
13 9 (17.31%) SQL Server Integration Services
13 9 (17.31%) Microsoft Analysis Services
13 9 (17.31%) SQL Server Reporting Services
13 9 (17.31%) Windows Server 2003
13 9 (17.31%) T-SQL
13 9 (17.31%) MySQL

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Essex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 1 (1.923%) HTML
1 1 (1.923%) COM
1 1 (1.923%) Application Packaging
Application Platforms
1 7 (13.46%) IIS
2 2 (3.846%) Lync
2 2 (3.846%) Exchange Server 2010
2 2 (3.846%) MS Exchange
3 1 (1.923%) Documentum
Applications
1 1 (1.923%) MS Excel
1 1 (1.923%) MS Office
Business Applications
1 1 (1.923%) assyst
1 1 (1.923%) SAP HCM
Communications & Networking
1 6 (11.54%) DHCP
1 6 (11.54%) TCP/IP
1 6 (11.54%) DNS
2 1 (1.923%) HTTP
2 1 (1.923%) Kerberos
2 1 (1.923%) LDAP
2 1 (1.923%) NGN
2 1 (1.923%) IP Telephony
Database & Business Intelligence
1 10 (19.23%) SQL Server
1 10 (19.23%) SQL Server 2000
1 10 (19.23%) SQL Server 2005
1 10 (19.23%) SQL Server 2008
2 9 (17.31%) SQL Server 2012
2 9 (17.31%) Oracle 11g
2 9 (17.31%) SQL Server Analysis Services
2 9 (17.31%) SQL Server Integration Services
2 9 (17.31%) Microsoft Analysis Services
2 9 (17.31%) SQL Server Reporting Services
2 9 (17.31%) MySQL
2 9 (17.31%) Oracle 8/8i
2 9 (17.31%) Oracle 9i
2 9 (17.31%) Oracle 10g
General
1 26 (50.00%) Finance
2 19 (36.54%) Banking
3 13 (25.00%) Financial Institution
4 3 (5.769%) Pharmaceutical
5 2 (3.846%) Telecoms
5 2 (3.846%) Manufacturing
6 1 (1.923%) Local Government
Job Titles
1 9 (17.31%) SQL DBA
1 9 (17.31%) DBA
2 7 (13.46%) Analyst
3 6 (11.54%) 1st Line Support Analyst
3 6 (11.54%) Technical Support Analyst
3 6 (11.54%) Technical Analyst
3 6 (11.54%) Support Analyst
3 6 (11.54%) Technical Support
3 6 (11.54%) 1st Line Support
4 5 (9.615%) Services Delivery Manager
4 5 (9.615%) Service Manager
4 5 (9.615%) SAP Manager
4 5 (9.615%) Delivery Manager
4 5 (9.615%) SQL Server DBA
5 4 (7.692%) IT Support
5 4 (7.692%) Desktop Manager
5 4 (7.692%) Support Manager
5 4 (7.692%) SAP Support
6 3 (5.769%) Project Manager
6 3 (5.769%) Administrator
Miscellaneous
1 3 (5.769%) Replication
1 3 (5.769%) Clustering
2 2 (3.846%) CMDB
2 2 (3.846%) Smartphone
3 1 (1.923%) Blackberry
3 1 (1.923%) Management Information System
3 1 (1.923%) FMCG
3 1 (1.923%) Mobile Computing
Operating Systems
1 34 (65.38%) Windows
2 9 (17.31%) Windows Server 2008
2 9 (17.31%) Windows Server 2003
2 9 (17.31%) Windows XP
3 6 (11.54%) Windows Vista
4 4 (7.692%) Linux
5 3 (5.769%) Windows 7
6 2 (3.846%) Apple iOS
6 2 (3.846%) Android
Processes & Methodologies
1 32 (61.54%) ITIL
2 12 (23.08%) Change Management
3 10 (19.23%) Service Management
4 9 (17.31%) Capacity Planning
5 5 (9.615%) Migration
5 5 (9.615%) Knowledge Management
5 5 (9.615%) High Availability
6 4 (7.692%) PRINCE
7 3 (5.769%) PRINCE2
7 3 (5.769%) CRM
7 3 (5.769%) Configuration Management
7 3 (5.769%) Programme Management
7 3 (5.769%) Change Control
8 2 (3.846%) ITSM
9 1 (1.923%) BCP
9 1 (1.923%) Asset Management
9 1 (1.923%) Content Management
9 1 (1.923%) Problem Management
9 1 (1.923%) Time Management
9 1 (1.923%) Enterprise Content Management
Programming Languages
1 23 (44.23%) SQL
2 9 (17.31%) T-SQL
3 1 (1.923%) Shell Script
Qualifications
1 11 (21.15%) Microsoft Certification
2 9 (17.31%) MCITP
2 9 (17.31%) MCDBA
3 6 (11.54%) ITIL Certification
4 4 (7.692%) PRINCE2 Certification
Quality Assurance & Compliance
1 16 (30.77%) SLA
2 1 (1.923%) ISO/IEC 20000
System Software
1 20 (38.46%) Active Directory
2 7 (13.46%) VMware ESXi
3 3 (5.769%) VMware Infrastructure
Systems Management
1 3 (5.769%) SCCM
Vendors
1 29 (55.77%) Microsoft
2 16 (30.77%) VMware
3 12 (23.08%) Oracle
4 6 (11.54%) SAP
5 1 (1.923%) Red Hat
5 1 (1.923%) Apple
5 1 (1.923%) HP
5 1 (1.923%) Dell
5 1 (1.923%) Remedy