The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 88 97 79
Rank change year-on-year
+9 -18
Permanent jobs requiring a Service Manager 18 3 8
As % of all permanent IT jobs located in Glasgow 1.30% 0.26% 0.86%
As % of the Job Titles category 1.35% 0.27% 0.93%
Number of salaries quoted 11 3 6
Average salary £45,000 £50,000 £44,500
Average salary % change year-on-year
-10.00% +12.35%
90% offered a salary of more than £36,500 £33,200 £38,750
10% offered a salary of more than £52,500 £58,000 £50,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1335 1097 857
As % of all permanent IT jobs located in Glasgow 96.39% 95.14% 92.05%
Number of salaries quoted 805 751 560
Average salary £40,000 £42,500 £37,000
Average salary % change year-on-year
-5.88% +14.86%
90% offered a salary of more than £27,000 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Glasgow region.

Service Manager Salary Trend in Glasgow

Service Manager
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Manager across the Glasgow region over the 3 months to 27 August 2014.

Service Manager Salary Histogram in Glasgow

Service Manager
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 August 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 22 (81.48%) ITIL
2 13 (48.15%) Service Delivery
3 10 (37.04%) ITIL Certification
4 9 (33.33%) Service Management
4 9 (33.33%) Finance
5 5 (18.52%) SLA
6 4 (14.81%) Change Management
6 4 (14.81%) Incident Management
6 4 (14.81%) Microsoft Certification
6 4 (14.81%) Performance Management
7 3 (11.11%) Investment Banking
7 3 (11.11%) Wealth Management
7 3 (11.11%) Problem Management
7 3 (11.11%) Release Management
7 3 (11.11%) Investment Management
7 3 (11.11%) Ganglia
7 3 (11.11%) Windows 7
7 3 (11.11%) Continuous Improvement
7 3 (11.11%) Infrastructure Management
7 3 (11.11%) Retail Banking
7 3 (11.11%) Private Banking
7 3 (11.11%) Microsoft Virtual Server
7 3 (11.11%) Banking
7 3 (11.11%) Retail
7 3 (11.11%) Microsoft
7 3 (11.11%) SQL
7 3 (11.11%) Oracle
7 3 (11.11%) SQL Server
7 3 (11.11%) Windows
7 3 (11.11%) Linux

Service Manager
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 August 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Database & Business Intelligence
1 3 (11.11%) SQL Server
General
1 9 (33.33%) Finance
2 3 (11.11%) Banking
2 3 (11.11%) Retail
2 3 (11.11%) Investment Banking
2 3 (11.11%) Retail Banking
2 3 (11.11%) Private Banking
3 1 (3.70%) Billing
3 1 (3.70%) Legal
3 1 (3.70%) Advertising
Miscellaneous
1 1 (3.70%) Computer Science
Operating Systems
1 3 (11.11%) Windows
1 3 (11.11%) Linux
1 3 (11.11%) Windows 7
Processes & Methodologies
1 22 (81.48%) ITIL
2 13 (48.15%) Service Delivery
3 9 (33.33%) Service Management
4 4 (14.81%) Change Management
4 4 (14.81%) Performance Management
4 4 (14.81%) Incident Management
5 3 (11.11%) Infrastructure Management
5 3 (11.11%) Continuous Improvement
5 3 (11.11%) Demand Forecasting
5 3 (11.11%) Wealth Management
5 3 (11.11%) Problem Management
5 3 (11.11%) Release Management
5 3 (11.11%) Investment Management
6 2 (7.41%) Information Security
6 2 (7.41%) Project Management
6 2 (7.41%) Service Desk Management
7 1 (3.70%) Performance Monitoring
7 1 (3.70%) Business Development
7 1 (3.70%) Resource Management
7 1 (3.70%) Test Strategy
Programming Languages
1 3 (11.11%) SQL
Qualifications
1 10 (37.04%) ITIL Certification
2 4 (14.81%) Microsoft Certification
3 2 (7.41%) Degree
3 2 (7.41%) MCSE
3 2 (7.41%) CCNA
3 2 (7.41%) Cisco Certification
4 1 (3.70%) MCDST
Quality Assurance & Compliance
1 5 (18.52%) SLA
2 1 (3.70%) QA
System Software
1 3 (11.11%) Active Directory
1 3 (11.11%) Microsoft Virtual Server
Systems Management
1 3 (11.11%) Ganglia
Vendors
1 3 (11.11%) Oracle
1 3 (11.11%) Microsoft
2 1 (3.70%) Avaya
2 1 (3.70%) KANA
2 1 (3.70%) Verint
2 1 (3.70%) ServiceNow