The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 99 98 79
Rank change year-on-year
-1 -19
Permanent jobs requiring a Service Manager 10 1 7
As % of all permanent IT jobs located in Glasgow 0.70% 0.079% 0.75%
As % of the Job Titles category 0.72% 0.083% 0.82%
Number of salaries quoted 8 1 5
Average salary £40,000 £50,000 £50,000
Average salary % change year-on-year
-20.00% -
90% offered a salary of more than £36,050 £50,000 £41,600
10% offered a salary of more than £47,500 £50,000 £55,000
UK excluding London average salary £47,500 £45,000 £47,500
% change year-on-year
+5.55% -5.26%
Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1380 1212 849
As % of all permanent IT jobs located in Glasgow 96.71% 95.51% 91.29%
Number of salaries quoted 860 837 569
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £27,000 £29,000 £26,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
Scotland

Service Manager
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Glasgow region.

Service Manager Salary Trend in Glasgow

Service Manager
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 July 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 18 (81.82%) ITIL
2 9 (40.91%) Service Delivery
3 8 (36.36%) Service Management
4 6 (27.27%) Incident Management
4 6 (27.27%) Finance
4 6 (27.27%) SLA
4 6 (27.27%) ITIL Certification
5 5 (22.73%) Microsoft Certification
6 4 (18.18%) Project Management
6 4 (18.18%) Microsoft
6 4 (18.18%) Active Directory
7 3 (13.64%) Performance Management
7 3 (13.64%) Continuous Improvement
8 2 (9.09%) Service Desk Management
8 2 (9.09%) Problem Management
8 2 (9.09%) Degree
8 2 (9.09%) MCDST
8 2 (9.09%) Information Security
8 2 (9.09%) CCNA
8 2 (9.09%) WAN
8 2 (9.09%) Cisco Certification
8 2 (9.09%) MCSE
8 2 (9.09%) Windows
8 2 (9.09%) Telecoms
9 1 (4.55%) Advertising
9 1 (4.55%) Agile Software Development
9 1 (4.55%) IP Telephony
9 1 (4.55%) Billing
9 1 (4.55%) Change Management
9 1 (4.55%) GAP Analysis

Service Manager
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 July 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) IBM Notes
Applications
1 1 (4.55%) MS Office
Communications & Networking
1 2 (9.09%) WAN
2 1 (4.55%) IP Telephony
2 1 (4.55%) Wireless
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 6 (27.27%) Finance
2 2 (9.09%) Telecoms
3 1 (4.55%) Advertising
3 1 (4.55%) Billing
Miscellaneous
1 1 (4.55%) Computer Science
Operating Systems
1 2 (9.09%) Windows
2 1 (4.55%) Windows XP
2 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 18 (81.82%) ITIL
2 9 (40.91%) Service Delivery
3 8 (36.36%) Service Management
4 6 (27.27%) Incident Management
5 4 (18.18%) Project Management
6 3 (13.64%) Performance Management
6 3 (13.64%) Continuous Improvement
7 2 (9.09%) Service Desk Management
7 2 (9.09%) Problem Management
7 2 (9.09%) Information Security
8 1 (4.55%) Agile Software Development
8 1 (4.55%) Change Management
8 1 (4.55%) GAP Analysis
8 1 (4.55%) ITSM
8 1 (4.55%) CRM
8 1 (4.55%) Statistical Analysis
8 1 (4.55%) Supplier Management
8 1 (4.55%) Strategic Management
8 1 (4.55%) Business Development
8 1 (4.55%) Release Management
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 6 (27.27%) ITIL Certification
2 5 (22.73%) Microsoft Certification
3 2 (9.09%) Degree
3 2 (9.09%) MCDST
3 2 (9.09%) CCNA
3 2 (9.09%) Cisco Certification
3 2 (9.09%) MCSE
Quality Assurance & Compliance
1 6 (27.27%) SLA
2 1 (4.55%) QA
System Software
1 4 (18.18%) Active Directory
Vendors
1 4 (18.18%) Microsoft
2 1 (4.55%) Cisco
2 1 (4.55%) Lotus
2 1 (4.55%) Intel
2 1 (4.55%) ServiceNow
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