The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 73 101 70
Rank change year-on-year
+28 -31
Permanent jobs requiring a Service Manager 17 1 17
As % of all permanent IT jobs located in Glasgow 1.66% 0.087% 1.83%
As % of the Job Titles category 1.74% 0.091% 1.91%
Number of salaries quoted 14 1 11
Average salary £52,500 £35,000 £60,000
Average salary % change year-on-year
+50.00% -41.66%
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
979 1100 892
As % of all permanent IT jobs located in Glasgow 95.33% 95.74% 95.81%
Number of salaries quoted 662 666 651
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £28,750 £30,000 £26,500
10% offered a salary of more than £65,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Glasgow region.

Service Manager Salary Trend in Glasgow

Service Manager
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Manager across the Glasgow region over the 3 months to 24 December 2014.

Service Manager Salary Histogram in Glasgow

Service Manager
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 December 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 31 (91.18%) ITIL
2 25 (73.53%) Service Delivery
3 12 (35.29%) Finance
4 11 (32.35%) SAP
4 11 (32.35%) ITIL Certification
5 8 (23.53%) Service Management
6 7 (20.59%) Risk Management
6 7 (20.59%) Billing
7 6 (17.65%) SLA
7 6 (17.65%) Performance Metrics
8 5 (14.71%) Business Intelligence
8 5 (14.71%) Degree
8 5 (14.71%) SC Cleared
8 5 (14.71%) Security Cleared
9 4 (11.76%) SQL
9 4 (11.76%) Oracle
9 4 (11.76%) SQL Server
9 4 (11.76%) Windows
9 4 (11.76%) Linux
9 4 (11.76%) ERP
9 4 (11.76%) Programme Management
9 4 (11.76%) Banking
9 4 (11.76%) Retail
9 4 (11.76%) Investment Banking
9 4 (11.76%) Retail Banking
9 4 (11.76%) Private Banking
9 4 (11.76%) Microsoft Virtual Server
9 4 (11.76%) SAP ERP
9 4 (11.76%) SAP LE
9 4 (11.76%) Wealth Management

Service Manager
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 December 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) IIS
Business Applications
1 4 (11.76%) SAP ERP
1 4 (11.76%) SAP LE
Communications & Networking
1 1 (2.94%) WAN
1 1 (2.94%) Firewall
Database & Business Intelligence
1 4 (11.76%) SQL Server
General
1 12 (35.29%) Finance
2 7 (20.59%) Billing
3 4 (11.76%) Investment Banking
3 4 (11.76%) Retail Banking
3 4 (11.76%) Private Banking
3 4 (11.76%) Banking
3 4 (11.76%) Retail
4 1 (2.94%) Legal
4 1 (2.94%) Manufacturing
4 1 (2.94%) Advertising
Miscellaneous
1 6 (17.65%) Performance Metrics
2 4 (11.76%) Enterprise Software
Operating Systems
1 4 (11.76%) Windows
1 4 (11.76%) Linux
1 4 (11.76%) Windows 7
Processes & Methodologies
1 31 (91.18%) ITIL
2 25 (73.53%) Service Delivery
3 8 (23.53%) Service Management
4 7 (20.59%) Risk Management
5 5 (14.71%) Business Intelligence
6 4 (11.76%) ERP
6 4 (11.76%) Programme Management
6 4 (11.76%) Wealth Management
6 4 (11.76%) Investment Management
6 4 (11.76%) Infrastructure Management
6 4 (11.76%) Demand Forecasting
7 3 (8.82%) Continuous Improvement
7 3 (8.82%) Performance Management
7 3 (8.82%) Release Management
7 3 (8.82%) Change Management
8 2 (5.88%) Configuration Management
8 2 (5.88%) Stakeholder Management
8 2 (5.88%) Resource Management
8 2 (5.88%) Problem Management
8 2 (5.88%) Line Management
Programming Languages
1 4 (11.76%) SQL
Qualifications
1 11 (32.35%) ITIL Certification
2 5 (14.71%) Degree
2 5 (14.71%) SC Cleared
2 5 (14.71%) Security Cleared
3 2 (5.88%) MCSE
3 2 (5.88%) CCNA
3 2 (5.88%) Cisco Certification
3 2 (5.88%) Microsoft Certification
4 1 (2.94%) DV Cleared
4 1 (2.94%) CISM
Quality Assurance & Compliance
1 6 (17.65%) SLA
2 1 (2.94%) ISO/IEC 27001
2 1 (2.94%) QA
System Software
1 4 (11.76%) Microsoft Virtual Server
Systems Management
1 4 (11.76%) Ganglia
Vendors
1 11 (32.35%) SAP
2 4 (11.76%) Oracle
3 1 (2.94%) Avaya
3 1 (2.94%) KANA
3 1 (2.94%) Verint
3 1 (2.94%) ServiceNow
Glasgow
Capita - ITIN
Salary: £45000 per annum + Benefits
Posted: 17 days ago