The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 86 90 64
Rank change year-on-year
+4 -26
Permanent jobs requiring a Service Manager 12 5 14
As % of all permanent IT jobs located in Glasgow 1.11% 0.47% 1.61%
As % of the Job Titles category 1.15% 0.50% 1.69%
Number of salaries quoted 6 5 10
Average salary £50,000 £36,500 £47,500
Average salary % change year-on-year
+36.98% -23.15%
90% offered a salary of more than £42,500 £32,000 £37,500
10% offered a salary of more than £53,313 £53,600 £51,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1045 1000 828
As % of all permanent IT jobs located in Glasgow 97.03% 94.88% 95.17%
Number of salaries quoted 616 636 604
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,500 £29,000 £27,500
10% offered a salary of more than £62,500 £53,750 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Glasgow region.

Service Manager Salary Trend in Glasgow

Service Manager
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 October 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 19 (86.36%) ITIL
2 12 (54.55%) Service Delivery
3 10 (45.45%) ITIL Certification
4 7 (31.82%) Service Management
4 7 (31.82%) Finance
5 4 (18.18%) Windows
5 4 (18.18%) Linux
5 4 (18.18%) SQL
5 4 (18.18%) Oracle
5 4 (18.18%) SQL Server
5 4 (18.18%) SLA
5 4 (18.18%) Banking
5 4 (18.18%) Retail
5 4 (18.18%) Investment Banking
5 4 (18.18%) Retail Banking
5 4 (18.18%) Private Banking
5 4 (18.18%) Microsoft Virtual Server
5 4 (18.18%) Wealth Management
5 4 (18.18%) Investment Management
5 4 (18.18%) Ganglia
5 4 (18.18%) Windows 7
5 4 (18.18%) Infrastructure Management
5 4 (18.18%) Demand Forecasting
6 3 (13.64%) Continuous Improvement
6 3 (13.64%) Performance Management
6 3 (13.64%) Change Management
6 3 (13.64%) People Management
7 2 (9.09%) MCSE
7 2 (9.09%) CCNA
7 2 (9.09%) Cisco Certification

Service Manager
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 October 2014, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Database & Business Intelligence
1 4 (18.18%) SQL Server
General
1 7 (31.82%) Finance
2 4 (18.18%) Banking
2 4 (18.18%) Retail
2 4 (18.18%) Investment Banking
2 4 (18.18%) Retail Banking
2 4 (18.18%) Private Banking
3 1 (4.55%) Billing
3 1 (4.55%) Legal
3 1 (4.55%) Advertising
Miscellaneous
1 1 (4.55%) Computer Science
1 1 (4.55%) Analytical Skills
Operating Systems
1 4 (18.18%) Windows
1 4 (18.18%) Linux
1 4 (18.18%) Windows 7
Processes & Methodologies
1 19 (86.36%) ITIL
2 12 (54.55%) Service Delivery
3 7 (31.82%) Service Management
4 4 (18.18%) Demand Forecasting
4 4 (18.18%) Wealth Management
4 4 (18.18%) Infrastructure Management
4 4 (18.18%) Investment Management
5 3 (13.64%) Performance Management
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Change Management
5 3 (13.64%) People Management
6 2 (9.09%) Line Management
6 2 (9.09%) Problem Management
6 2 (9.09%) Release Management
7 1 (4.55%) Service Desk Management
7 1 (4.55%) Performance Monitoring
7 1 (4.55%) GAP Analysis
7 1 (4.55%) ITSM
7 1 (4.55%) Risk Management
7 1 (4.55%) Stakeholder Management
Programming Languages
1 4 (18.18%) SQL
Qualifications
1 10 (45.45%) ITIL Certification
2 2 (9.09%) Degree
2 2 (9.09%) MCSE
2 2 (9.09%) CCNA
2 2 (9.09%) Cisco Certification
2 2 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 4 (18.18%) SLA
2 1 (4.55%) QA
System Software
1 4 (18.18%) Microsoft Virtual Server
2 1 (4.55%) Active Directory
Systems Management
1 4 (18.18%) Ganglia
Vendors
1 4 (18.18%) Oracle
2 1 (4.55%) Microsoft
2 1 (4.55%) Avaya
2 1 (4.55%) KANA
2 1 (4.55%) Verint
2 1 (4.55%) ServiceNow