The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 76 100 72
Rank change year-on-year
+24 -28
Permanent jobs requiring a Service Manager 16 3 12
As % of all permanent IT jobs located in Glasgow 1.45% 0.25% 1.30%
As % of the Job Titles category 1.52% 0.26% 1.36%
Number of salaries quoted 13 3 4
Average salary £52,500 £35,500 £60,000
Average salary % change year-on-year
+47.88% -40.83%
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1050 1169 885
As % of all permanent IT jobs located in Glasgow 95.37% 97.25% 95.68%
Number of salaries quoted 690 730 573
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £30,000 £30,000 £26,000
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Glasgow

Service Manager
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Glasgow region.

Service Manager Salary Trend in Glasgow

Service Manager
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Manager across the Glasgow region over the 3 months to 28 January 2015.

Service Manager Salary Histogram in Glasgow

Service Manager
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 January 2015, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 25 (92.59%) ITIL
2 21 (77.78%) Service Delivery
3 11 (40.74%) Finance
3 11 (40.74%) SAP
4 7 (25.93%) Billing
4 7 (25.93%) ITIL Certification
4 7 (25.93%) Risk Management
5 6 (22.22%) Performance Metrics
6 5 (18.52%) Service Management
6 5 (18.52%) Business Intelligence
6 5 (18.52%) SLA
6 5 (18.52%) Degree
6 5 (18.52%) SC Cleared
6 5 (18.52%) Security Cleared
7 4 (14.81%) Ganglia
7 4 (14.81%) Windows 7
7 4 (14.81%) Enterprise Software
7 4 (14.81%) Infrastructure Management
7 4 (14.81%) Retail Banking
7 4 (14.81%) Private Banking
7 4 (14.81%) Investment Management
7 4 (14.81%) Microsoft Virtual Server
7 4 (14.81%) SAP ERP
7 4 (14.81%) SAP LE
7 4 (14.81%) Wealth Management
7 4 (14.81%) Investment Banking
7 4 (14.81%) Programme Management
7 4 (14.81%) Banking
7 4 (14.81%) Retail
7 4 (14.81%) ERP

Service Manager
Top Related IT Skills in Glasgow by Category

For the 6 months to 28 January 2015, IT jobs across the Glasgow region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) IIS
Business Applications
1 4 (14.81%) SAP ERP
1 4 (14.81%) SAP LE
Communications & Networking
1 1 (3.70%) WAN
1 1 (3.70%) Firewall
Database & Business Intelligence
1 4 (14.81%) SQL Server
General
1 11 (40.74%) Finance
2 7 (25.93%) Billing
3 4 (14.81%) Investment Banking
3 4 (14.81%) Retail Banking
3 4 (14.81%) Private Banking
3 4 (14.81%) Banking
3 4 (14.81%) Retail
4 1 (3.70%) Legal
4 1 (3.70%) Manufacturing
Miscellaneous
1 6 (22.22%) Performance Metrics
2 4 (14.81%) Enterprise Software
Operating Systems
1 4 (14.81%) Windows
1 4 (14.81%) Linux
1 4 (14.81%) Windows 7
Processes & Methodologies
1 25 (92.59%) ITIL
2 21 (77.78%) Service Delivery
3 7 (25.93%) Risk Management
4 5 (18.52%) Service Management
4 5 (18.52%) Business Intelligence
5 4 (14.81%) ERP
5 4 (14.81%) Wealth Management
5 4 (14.81%) Programme Management
5 4 (14.81%) Investment Management
5 4 (14.81%) Infrastructure Management
5 4 (14.81%) Demand Forecasting
6 3 (11.11%) Release Management
6 3 (11.11%) Change Management
7 2 (7.41%) Configuration Management
7 2 (7.41%) Problem Management
7 2 (7.41%) Stakeholder Management
7 2 (7.41%) Resource Management
7 2 (7.41%) Line Management
8 1 (3.70%) Performance Monitoring
8 1 (3.70%) Performance Management
Programming Languages
1 4 (14.81%) SQL
Qualifications
1 7 (25.93%) ITIL Certification
2 5 (18.52%) Degree
2 5 (18.52%) SC Cleared
2 5 (18.52%) Security Cleared
3 1 (3.70%) DV Cleared
3 1 (3.70%) CISM
Quality Assurance & Compliance
1 5 (18.52%) SLA
2 1 (3.70%) ISO/IEC 27001
2 1 (3.70%) QA
System Software
1 4 (14.81%) Microsoft Virtual Server
Systems Management
1 4 (14.81%) Ganglia
Vendors
1 11 (40.74%) SAP
2 4 (14.81%) Oracle
3 1 (3.70%) Avaya
3 1 (3.70%) KANA
3 1 (3.70%) Verint