The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 77 64 62
Rank change year-on-year
-13 -2
Permanent jobs citing Service Delivery 27 34 20
As % of all permanent IT jobs located in Glasgow 2.12% 3.11% 2.21%
As % of the Processes & Methodologies category 2.46% 3.70% 2.92%
Number of salaries quoted 16 31 12
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £22,750 £25,000 £27,500
10% offered a salary of more than £62,500 £45,000 £49,500
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1098 920 686
As % of all permanent IT jobs located in Glasgow 86.12% 84.10% 75.72%
Number of salaries quoted 633 576 441
Average salary £40,500 £42,500 £39,500
Average salary % change year-on-year
-4.70% +7.59%
90% offered a salary of more than £30,000 £31,500 £29,000
10% offered a salary of more than £61,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 1 October 2014.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 October 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 45 (77.59%) ITIL
2 25 (43.10%) Change Management
3 16 (27.59%) Oracle
4 14 (24.14%) Oracle Database
5 13 (22.41%) SLA
5 13 (22.41%) Oracle EBS
6 12 (20.69%) Oracle Applications
6 12 (20.69%) Windows
7 11 (18.97%) MS Office
7 11 (18.97%) System Testing
7 11 (18.97%) Oracle EBS R12
8 10 (17.24%) ERP
9 9 (15.52%) Oracle HRMS
9 9 (15.52%) Oracle Payroll
9 9 (15.52%) Finance
9 9 (15.52%) Microsoft
9 9 (15.52%) Analytical Skills
10 8 (13.79%) Windows XP
10 8 (13.79%) MS Exchange
10 8 (13.79%) Java
10 8 (13.79%) Active Directory
10 8 (13.79%) Incident Management
11 7 (12.07%) Blackberry
11 7 (12.07%) SQL
12 6 (10.34%) Project Management
12 6 (10.34%) ITIL Certification
12 6 (10.34%) Information Security
12 6 (10.34%) Release Management
13 5 (8.62%) Computer Science
13 5 (8.62%) Windows Server 2008

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 October 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (13.79%) MS Exchange
2 5 (8.62%) IIS
3 4 (6.90%) Lync
3 4 (6.90%) Exchange Server 2010
4 3 (5.17%) Exchange Server 2007
4 3 (5.17%) WorkSite
4 3 (5.17%) Exchange Server 2003
4 3 (5.17%) Blackberry Enterprise Server
5 2 (3.45%) WebSphere
6 1 (1.72%) Elasticsearch
6 1 (1.72%) SharePoint
6 1 (1.72%) Apache
Applications
1 11 (18.97%) MS Office
2 5 (8.62%) MS Excel
3 3 (5.17%) MS PowerPoint
Business Applications
1 13 (22.41%) Oracle EBS
2 12 (20.69%) Oracle Applications
3 11 (18.97%) Oracle EBS R12
4 9 (15.52%) Oracle HRMS
4 9 (15.52%) Oracle Payroll
Communications & Networking
1 5 (8.62%) SAN
2 4 (6.90%) Firewall
2 4 (6.90%) IP Telephony
2 4 (6.90%) Cisco IPT
3 1 (1.72%) HTTP
Database & Business Intelligence
1 14 (24.14%) Oracle Database
2 5 (8.62%) SQL Server
2 5 (8.62%) Oracle Reports
3 3 (5.17%) Oracle BI EE
4 1 (1.72%) Oracle Database 11g
4 1 (1.72%) Redis
4 1 (1.72%) Big Data
4 1 (1.72%) MongoDB
4 1 (1.72%) NoSQL
4 1 (1.72%) MySQL
4 1 (1.72%) Oracle Database 10g
Development Applications
1 3 (5.17%) Oracle Forms
2 1 (1.72%) Toad
General
1 9 (15.52%) Finance
2 5 (8.62%) Law
3 4 (6.90%) Legal
3 4 (6.90%) Telecoms
4 3 (5.17%) Retail
5 2 (3.45%) Banking
6 1 (1.72%) Local Government
6 1 (1.72%) Games
6 1 (1.72%) Advertising
Job Titles
1 12 (20.69%) Service Manager
2 10 (17.24%) Analyst
2 10 (17.24%) Services Delivery Manager
2 10 (17.24%) Delivery Manager
3 9 (15.52%) Oracle Consultant
3 9 (15.52%) Oracle Payroll Consultant
3 9 (15.52%) Oracle HR Consultant
3 9 (15.52%) Payroll Consultant
3 9 (15.52%) Consultant
3 9 (15.52%) Support Consultant
4 7 (12.07%) Service Analyst
5 5 (8.62%) Technical Support Engineer
5 5 (8.62%) Technical Engineer
5 5 (8.62%) Technical Support
5 5 (8.62%) Support Engineer
6 4 (6.90%) Support Team Leader
6 4 (6.90%) Senior Infrastructure Engineer
6 4 (6.90%) Infrastructure Team Leader
6 4 (6.90%) Service Desk Analyst
6 4 (6.90%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (8.62%) .NET
2 1 (1.72%) Software Packaging
2 1 (1.72%) Spring
2 1 (1.72%) Hibernate
2 1 (1.72%) Web Services
Miscellaneous
1 9 (15.52%) Analytical Skills
2 7 (12.07%) Blackberry
3 5 (8.62%) Computer Science
3 5 (8.62%) Management Information System
4 2 (3.45%) EPoS
5 1 (1.72%) Open Source
5 1 (1.72%) Enterprise Software
5 1 (1.72%) AS400
5 1 (1.72%) GIS
Operating Systems
1 12 (20.69%) Windows
2 8 (13.79%) Windows XP
3 5 (8.62%) Windows Server 2008
3 5 (8.62%) Windows 7
4 4 (6.90%) UNIX
4 4 (6.90%) Windows Phone
5 3 (5.17%) Windows Server 2003
6 2 (3.45%) Linux
7 1 (1.72%) AIX
Processes & Methodologies
1 45 (77.59%) ITIL
2 25 (43.10%) Change Management
3 11 (18.97%) System Testing
4 10 (17.24%) ERP
5 8 (13.79%) Incident Management
6 6 (10.34%) Project Management
6 6 (10.34%) Information Security
6 6 (10.34%) Release Management
7 5 (8.62%) Transition Management
7 5 (8.62%) Coaching
7 5 (8.62%) Service Management
7 5 (8.62%) Software Engineering
8 4 (6.90%) CRM
9 3 (5.17%) People Management
9 3 (5.17%) Stakeholder Management
9 3 (5.17%) Content Management
9 3 (5.17%) Asset Management
9 3 (5.17%) Agile Software Development
9 3 (5.17%) SOA
9 3 (5.17%) Business Intelligence
Programming Languages
1 8 (13.79%) Java
2 7 (12.07%) SQL
3 4 (6.90%) PL/SQL
3 4 (6.90%) Shell Script
3 4 (6.90%) PowerShell
4 2 (3.45%) VB
5 1 (1.72%) VB6
5 1 (1.72%) VBScript
5 1 (1.72%) JavaScript
5 1 (1.72%) Perl
Qualifications
1 6 (10.34%) ITIL Certification
2 5 (8.62%) Degree
2 5 (8.62%) Postgraduate
3 4 (6.90%) MCSA
3 4 (6.90%) Microsoft Certification
4 1 (1.72%) SC Cleared
4 1 (1.72%) Security Cleared
4 1 (1.72%) OCP
4 1 (1.72%) Oracle Certification
Quality Assurance & Compliance
1 13 (22.41%) SLA
System Software
1 8 (13.79%) Active Directory
2 4 (6.90%) Forefront TMG
2 4 (6.90%) VMware ESXi
2 4 (6.90%) Hyper-V
2 4 (6.90%) VMware Infrastructure
3 1 (1.72%) Oracle RAC
3 1 (1.72%) Oracle RMAN
3 1 (1.72%) Microsoft App-V
Systems Management
1 1 (1.72%) Data Guard
1 1 (1.72%) HP Quality Center
1 1 (1.72%) SCCM
1 1 (1.72%) WSUS
1 1 (1.72%) Oracle Enterprise Manager
Vendors
1 16 (27.59%) Oracle
2 9 (15.52%) Microsoft
3 5 (8.62%) FrontRange
4 4 (6.90%) Cisco
4 4 (6.90%) VMware
5 1 (1.72%) LANDesk
5 1 (1.72%) HP
5 1 (1.72%) Citrix
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Applause IT Innovation
Salary: £35000 - £40000 per annum + + Great Benefits + Bonus
Posted: 1 hour ago
Glasgow, Lanarkshire
Vodafone
Posted: 3 hours ago
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Posted: 3 hours ago
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Reed Technology - UK Posting Account
Salary: £25000 - £30000 per annum
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Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum
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