The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 58 91 65
Rank change year-on-year
+33 -26
Permanent jobs citing Service Delivery 38 18 15
As % of all permanent IT jobs located in Glasgow 3.30% 1.37% 1.66%
As % of the Processes & Methodologies category 3.75% 1.67% 2.12%
Number of salaries quoted 28 15 8
Average salary £42,500 £46,500 £41,000
Average salary % change year-on-year
-8.60% +13.41%
90% offered a salary of more than £31,850 £36,000 £32,050
10% offered a salary of more than £60,000 £55,500 £60,000
UK excluding London average salary £45,000 £41,000 £42,500
% change year-on-year
+9.75% -3.52%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1014 1076 706
As % of all permanent IT jobs located in Glasgow 87.94% 81.76% 78.01%
Number of salaries quoted 683 695 390
Average salary £43,750 £45,000 £41,000
Average salary % change year-on-year
-2.77% +9.75%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 27 February 2015.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 February 2015, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 42 (60.00%) ITIL
2 18 (25.71%) Finance
3 16 (22.86%) Windows
4 15 (21.43%) Project Management
4 15 (21.43%) Change Management
5 14 (20.00%) Analytical Skills
6 13 (18.57%) SAP
7 10 (14.29%) UNIX
7 10 (14.29%) Cisco
7 10 (14.29%) Risk Management
8 9 (12.86%) Active Directory
8 9 (12.86%) ERP
8 9 (12.86%) Enterprise Software
8 9 (12.86%) Degree
8 9 (12.86%) Cisco ASA
9 8 (11.43%) Business Intelligence
9 8 (11.43%) SLA
9 8 (11.43%) OSPF
9 8 (11.43%) Configuration Management
10 7 (10.00%) Microsoft
10 7 (10.00%) Oracle
10 7 (10.00%) Service Management
10 7 (10.00%) Billing
10 7 (10.00%) QA
11 6 (8.57%) Performance Tuning
11 6 (8.57%) Performance Metrics
11 6 (8.57%) Agile Software Development
11 6 (8.57%) Information Security
11 6 (8.57%) Stakeholder Management
11 6 (8.57%) Citrix

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 27 February 2015, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.86%) MS Exchange
1 2 (2.86%) IIS
1 2 (2.86%) Elasticsearch
2 1 (1.43%) Tomcat
2 1 (1.43%) WorkSite
2 1 (1.43%) Confluence
2 1 (1.43%) Lync
2 1 (1.43%) Exchange Server 2010
Applications
1 5 (7.14%) MS Office
2 2 (2.86%) MS Excel
Business Applications
1 4 (5.71%) SAP ERP
1 4 (5.71%) SAP LE
2 2 (2.86%) Oracle EBS
3 1 (1.43%) Remedy ITSM
Communications & Networking
1 9 (12.86%) Cisco ASA
2 8 (11.43%) OSPF
3 5 (7.14%) Internet
4 4 (5.71%) WAN
4 4 (5.71%) Firewall
5 3 (4.29%) Wireless
5 3 (4.29%) 2G
5 3 (4.29%) WiMAX
5 3 (4.29%) RNC
5 3 (4.29%) GSM
5 3 (4.29%) 3G
5 3 (4.29%) LTE
5 3 (4.29%) 4G
5 3 (4.29%) Radio Access Network
5 3 (4.29%) UMTS
6 2 (2.86%) Network Security
7 1 (1.43%) MPLS
7 1 (1.43%) BGP
7 1 (1.43%) LAN
7 1 (1.43%) DNS
Database & Business Intelligence
1 5 (7.14%) Oracle Reports
1 5 (7.14%) Oracle Database 10g
1 5 (7.14%) Oracle Database 11g
1 5 (7.14%) Oracle Database
2 2 (2.86%) MongoDB
2 2 (2.86%) NoSQL
2 2 (2.86%) Redis
2 2 (2.86%) Big Data
3 1 (1.43%) SQL Server
Development Applications
1 5 (7.14%) Toad
2 3 (4.29%) Subversion
2 3 (4.29%) Git (software)
3 1 (1.43%) Team Foundation Server
3 1 (1.43%) JIRA
General
1 18 (25.71%) Finance
2 7 (10.00%) Billing
3 5 (7.14%) Telecoms
4 4 (5.71%) Manufacturing
5 3 (4.29%) Banking
6 1 (1.43%) Law
6 1 (1.43%) Local Government
Job Titles
1 17 (24.29%) Services Delivery Manager
1 17 (24.29%) Service Manager
1 17 (24.29%) Delivery Manager
2 9 (12.86%) SAP Manager
2 9 (12.86%) SAP Service Delivery Manager
3 8 (11.43%) Network Engineer
4 7 (10.00%) Project Manager
5 5 (7.14%) Analyst
5 5 (7.14%) DBA
5 5 (7.14%) Configuration Manager
5 5 (7.14%) Oracle DBA
5 5 (7.14%) Infrastructure Manager
6 4 (5.71%) Team Leader
7 3 (4.29%) Infrastructure Project Manager
7 3 (4.29%) RAN Engineer
7 3 (4.29%) Senior RAN Engineer
8 2 (2.86%) Infrastructure Team Leader
8 2 (2.86%) Infrastructure Programme Manager
8 2 (2.86%) Infrastructure Support Team Leader
8 2 (2.86%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (7.14%) Oracle GoldenGate
2 4 (5.71%) Middleware
3 3 (4.29%) Web Services
4 2 (2.86%) HTML
4 2 (2.86%) CSS
4 2 (2.86%) Hibernate
4 2 (2.86%) Spring
4 2 (2.86%) RESTful
Miscellaneous
1 14 (20.00%) Analytical Skills
2 9 (12.86%) Enterprise Software
3 6 (8.57%) Performance Metrics
4 3 (4.29%) Management Information System
5 2 (2.86%) Smartphone
6 1 (1.43%) Wiki
6 1 (1.43%) Open Source
6 1 (1.43%) Blackberry
Operating Systems
1 16 (22.86%) Windows
2 10 (14.29%) UNIX
3 3 (4.29%) Windows 7
3 3 (4.29%) Linux
4 2 (2.86%) AIX
5 1 (1.43%) Windows Phone
5 1 (1.43%) Windows XP
5 1 (1.43%) Windows Server 2003
5 1 (1.43%) Windows Server 2008
Processes & Methodologies
1 42 (60.00%) ITIL
2 15 (21.43%) Project Management
2 15 (21.43%) Change Management
3 10 (14.29%) Risk Management
4 9 (12.86%) ERP
5 8 (11.43%) Business Intelligence
5 8 (11.43%) Configuration Management
6 7 (10.00%) Service Management
7 6 (8.57%) Stakeholder Management
7 6 (8.57%) Information Security
7 6 (8.57%) Performance Tuning
7 6 (8.57%) Agile Software Development
8 4 (5.71%) Programme Management
8 4 (5.71%) Business Continuity
8 4 (5.71%) PRINCE2
8 4 (5.71%) Continuous Integration
9 3 (4.29%) Identity Management
10 2 (2.86%) MVC
10 2 (2.86%) Web Design
10 2 (2.86%) BCP
Programming Languages
1 6 (8.57%) Shell Script
2 5 (7.14%) PL/SQL
2 5 (7.14%) SQL
3 4 (5.71%) Java
4 2 (2.86%) Perl
4 2 (2.86%) R
5 1 (1.43%) Ruby
5 1 (1.43%) PowerShell
Qualifications
1 9 (12.86%) Degree
2 5 (7.14%) SC Cleared
2 5 (7.14%) OCP
2 5 (7.14%) Oracle Certification
2 5 (7.14%) Security Cleared
3 4 (5.71%) ITIL Certification
4 2 (2.86%) VCP4
5 1 (1.43%) CISM
5 1 (1.43%) DV Cleared
5 1 (1.43%) MCSA
5 1 (1.43%) Microsoft Certification
Quality Assurance & Compliance
1 8 (11.43%) SLA
2 7 (10.00%) QA
3 1 (1.43%) ISO/IEC 27001
System Software
1 9 (12.86%) Active Directory
2 5 (7.14%) Oracle RMAN
2 5 (7.14%) Oracle RAC
2 5 (7.14%) VMware Infrastructure
3 4 (5.71%) VMware Server
4 1 (1.43%) Hyper-V
4 1 (1.43%) Forefront TMG
4 1 (1.43%) VMware ESXi
Systems Management
1 5 (7.14%) Oracle Enterprise Manager
1 5 (7.14%) Data Guard
2 1 (1.43%) Nagios
Vendors
1 13 (18.57%) SAP
2 10 (14.29%) Cisco
3 7 (10.00%) Microsoft
3 7 (10.00%) Oracle
4 6 (8.57%) Citrix
5 5 (7.14%) VMware
6 3 (4.29%) Ericsson
6 3 (4.29%) Nokia
6 3 (4.29%) Nortel
7 1 (1.43%) Remedy
7 1 (1.43%) BMC
7 1 (1.43%) Fortinet
7 1 (1.43%) Atlassian
7 1 (1.43%) F5
Glasgow, Lanarkshire
Capita
Posted: 11 hours ago
Glasgow, Lanarkshire
Lockheed Martin
Posted: Yesterday
Glasgow
Capita - ITIN
Salary: £20000.00 per annum
Posted: 5 days ago