The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 86 74 62
Rank change year-on-year
-12 -12
Permanent jobs citing Service Delivery 30 20 21
As % of all permanent IT jobs located in Glasgow 2.11% 1.73% 2.29%
As % of the Processes & Methodologies category 2.52% 2.16% 3.04%
Number of salaries quoted 22 18 12
Average salary £40,000 £35,000 £30,750
Average salary % change year-on-year
+14.28% +13.82%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £61,500 £48,250 £49,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1191 925 691
As % of all permanent IT jobs located in Glasgow 83.93% 80.23% 75.27%
Number of salaries quoted 713 620 441
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 22 August 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 69 (82.14%) ITIL
2 48 (57.14%) Change Management
3 41 (48.81%) Oracle
4 38 (45.24%) Oracle Database
5 36 (42.86%) Oracle EBS
6 30 (35.71%) Oracle Applications
7 28 (33.33%) System Testing
7 28 (33.33%) Oracle EBS R12
8 25 (29.76%) SLA
9 22 (26.19%) ERP
10 21 (25.00%) Oracle Reports
11 19 (22.62%) SQL
12 18 (21.43%) Finance
13 16 (19.05%) Oracle HRMS
13 16 (19.05%) Oracle Payroll
14 15 (17.86%) Shell Script
14 15 (17.86%) PL/SQL
15 14 (16.67%) SOA
15 14 (16.67%) Business Intelligence
15 14 (16.67%) Oracle Forms
15 14 (16.67%) Oracle BI EE
16 13 (15.48%) Microsoft
17 11 (13.10%) Windows
17 11 (13.10%) Incident Management
18 10 (11.90%) MS Excel
18 10 (11.90%) Service Management
19 8 (9.52%) CRM
19 8 (9.52%) MS Office
19 8 (9.52%) Java
19 8 (9.52%) Release Management

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 22 August 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.95%) MS Exchange
2 3 (3.57%) IIS
3 2 (2.38%) Blackberry Enterprise Server
3 2 (2.38%) Exchange Server 2003
3 2 (2.38%) WebSphere
3 2 (2.38%) Exchange Server 2007
3 2 (2.38%) WorkSite
3 2 (2.38%) Lync
3 2 (2.38%) Exchange Server 2010
4 1 (1.19%) Apache
4 1 (1.19%) SharePoint
Applications
1 10 (11.90%) MS Excel
2 8 (9.52%) MS Office
3 2 (2.38%) MS PowerPoint
Business Applications
1 36 (42.86%) Oracle EBS
2 30 (35.71%) Oracle Applications
3 28 (33.33%) Oracle EBS R12
4 16 (19.05%) Oracle HRMS
4 16 (19.05%) Oracle Payroll
Cloud Services
1 3 (3.57%) Cloud Computing
Communications & Networking
1 3 (3.57%) SAN
2 2 (2.38%) IP Telephony
2 2 (2.38%) Firewall
2 2 (2.38%) Cisco IPT
3 1 (1.19%) HTTP
Database & Business Intelligence
1 38 (45.24%) Oracle Database
2 21 (25.00%) Oracle Reports
3 14 (16.67%) Oracle BI EE
4 5 (5.95%) SQL Server
5 1 (1.19%) Oracle Database 11g
5 1 (1.19%) Oracle Database 10g
5 1 (1.19%) MySQL
Development Applications
1 14 (16.67%) Oracle Forms
2 1 (1.19%) Toad
General
1 18 (21.43%) Finance
2 6 (7.14%) Local Government
3 4 (4.76%) Telecoms
3 4 (4.76%) Legal
4 3 (3.57%) Retail
5 2 (2.38%) Law
6 1 (1.19%) Games
6 1 (1.19%) Advertising
6 1 (1.19%) Aerospace
6 1 (1.19%) Banking
Job Titles
1 20 (23.81%) Analyst
2 16 (19.05%) Oracle Consultant
2 16 (19.05%) Oracle Payroll Consultant
2 16 (19.05%) Oracle HR Consultant
2 16 (19.05%) Payroll Consultant
2 16 (19.05%) Consultant
2 16 (19.05%) Support Consultant
3 14 (16.67%) Developer
3 14 (16.67%) Oracle Developer
4 13 (15.48%) Service Manager
5 11 (13.10%) Services Delivery Manager
5 11 (13.10%) Delivery Manager
6 8 (9.52%) Applications Developer
6 8 (9.52%) Oracle Applications Developer
7 7 (8.33%) Service Analyst
8 6 (7.14%) Functional Analyst
8 6 (7.14%) Oracle Analyst
8 6 (7.14%) OBIEE Developer
9 5 (5.95%) Technical Support Engineer
9 5 (5.95%) Technical Engineer
Libraries, Frameworks & Software Standards
1 5 (5.95%) .NET
2 1 (1.19%) Software Packaging
Miscellaneous
1 5 (5.95%) Computer Science
1 5 (5.95%) Management Information System
2 4 (4.76%) Blackberry
3 2 (2.38%) EPoS
4 1 (1.19%) Enterprise Software
4 1 (1.19%) Replication
4 1 (1.19%) AS400
4 1 (1.19%) GIS
Operating Systems
1 11 (13.10%) Windows
2 6 (7.14%) Windows 7
3 5 (5.95%) Windows XP
4 4 (4.76%) UNIX
5 3 (3.57%) Windows Server 2008
6 2 (2.38%) Linux
6 2 (2.38%) Windows Server 2003
6 2 (2.38%) Windows Phone
7 1 (1.19%) AIX
Processes & Methodologies
1 69 (82.14%) ITIL
2 48 (57.14%) Change Management
3 28 (33.33%) System Testing
4 22 (26.19%) ERP
5 14 (16.67%) SOA
5 14 (16.67%) Business Intelligence
6 11 (13.10%) Incident Management
7 10 (11.90%) Service Management
8 8 (9.52%) CRM
8 8 (9.52%) Release Management
9 6 (7.14%) Information Security
9 6 (7.14%) Unit Testing
9 6 (7.14%) Test Scripting
9 6 (7.14%) Root Cause Analysis
10 5 (5.95%) Transition Management
10 5 (5.95%) Software Engineering
10 5 (5.95%) Asset Management
11 3 (3.57%) Problem Management
11 3 (3.57%) Integration Testing
11 3 (3.57%) Test Management
Programming Languages
1 19 (22.62%) SQL
2 15 (17.86%) Shell Script
2 15 (17.86%) PL/SQL
3 8 (9.52%) Java
4 2 (2.38%) VB
4 2 (2.38%) PowerShell
5 1 (1.19%) VB6
5 1 (1.19%) JavaScript
5 1 (1.19%) Perl
5 1 (1.19%) VBScript
Qualifications
1 6 (7.14%) ITIL Certification
2 5 (5.95%) Postgraduate
3 3 (3.57%) Degree
4 2 (2.38%) MCSA
4 2 (2.38%) Microsoft Certification
5 1 (1.19%) SC Cleared
5 1 (1.19%) Security Cleared
5 1 (1.19%) OCP
5 1 (1.19%) Oracle Certification
Quality Assurance & Compliance
1 25 (29.76%) SLA
2 3 (3.57%) QA
System Software
1 6 (7.14%) Active Directory
2 2 (2.38%) VMware Infrastructure
2 2 (2.38%) Hyper-V
2 2 (2.38%) Forefront TMG
2 2 (2.38%) VMware ESXi
3 1 (1.19%) Oracle RAC
3 1 (1.19%) Oracle RMAN
3 1 (1.19%) Microsoft App-V
Systems Management
1 4 (4.76%) HP Quality Center
2 2 (2.38%) SCCM
3 1 (1.19%) Data Guard
3 1 (1.19%) WSUS
3 1 (1.19%) Oracle Enterprise Manager
Vendors
1 41 (48.81%) Oracle
2 13 (15.48%) Microsoft
3 5 (5.95%) FrontRange
4 4 (4.76%) HP
5 2 (2.38%) Cisco
5 2 (2.38%) VMware
6 1 (1.19%) LANDesk
6 1 (1.19%) Citrix
6 1 (1.19%) JBoss
Glasgow, Lanarkshire
ComputAppoint
Salary: £25000 - £28000 per annum + Shift Allowance
Posted: 15 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 3 days ago
Glasgow, Lanarkshire
Experis Ltd
Salary: £50000.00 - £55000.00 per annum
Posted: 6 days ago
Glasgow, Lanarkshire
Search Consultancy
Posted: 6 days ago
Glasgow
DP Connect
Salary: £35000 - £40000 per annum + 30 Days holiday, BUPA,
Posted: 7 days ago
Glasgow
Computer Futures
Salary: competitive
Posted: 27 days ago