The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 75 68 64
Rank change year-on-year
-7 -4
Permanent jobs citing Service Delivery 25 31 18
As % of all permanent IT jobs located in Glasgow 1.89% 2.81% 1.94%
As % of the Processes & Methodologies category 2.19% 3.33% 2.54%
Number of salaries quoted 14 28 9
Average salary £42,500 £34,500 £40,000
Average salary % change year-on-year
+23.18% -13.75%
90% offered a salary of more than £21,450 £25,000 £27,500
10% offered a salary of more than £56,000 £47,500 £50,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1140 930 708
As % of all permanent IT jobs located in Glasgow 86.10% 84.16% 76.46%
Number of salaries quoted 651 606 445
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £31,500 £29,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 19 September 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 57 (80.28%) ITIL
2 35 (49.30%) Change Management
3 25 (35.21%) Oracle
4 23 (32.39%) Oracle Database
5 22 (30.99%) Oracle EBS
6 19 (26.76%) Oracle Applications
7 18 (25.35%) System Testing
7 18 (25.35%) Oracle EBS R12
8 17 (23.94%) SLA
9 15 (21.13%) ERP
10 14 (19.72%) Windows
11 13 (18.31%) Finance
12 12 (16.90%) Oracle Payroll
12 12 (16.90%) Oracle HRMS
12 12 (16.90%) Microsoft
13 11 (15.49%) Oracle Reports
13 11 (15.49%) MS Office
13 11 (15.49%) SQL
14 9 (12.68%) Incident Management
14 9 (12.68%) Active Directory
14 9 (12.68%) Analytical Skills
15 8 (11.27%) Shell Script
15 8 (11.27%) Service Management
15 8 (11.27%) Java
15 8 (11.27%) PL/SQL
15 8 (11.27%) Windows XP
15 8 (11.27%) MS Exchange
15 8 (11.27%) MS Excel
16 7 (9.86%) Business Intelligence
16 7 (9.86%) SOA

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 19 September 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.27%) MS Exchange
2 5 (7.04%) IIS
3 4 (5.63%) Lync
3 4 (5.63%) Exchange Server 2010
4 3 (4.23%) WorkSite
4 3 (4.23%) Exchange Server 2007
4 3 (4.23%) Blackberry Enterprise Server
4 3 (4.23%) Exchange Server 2003
5 2 (2.82%) WebSphere
6 1 (1.41%) Apache
6 1 (1.41%) SharePoint
6 1 (1.41%) Elasticsearch
Applications
1 11 (15.49%) MS Office
2 8 (11.27%) MS Excel
3 3 (4.23%) MS PowerPoint
Business Applications
1 22 (30.99%) Oracle EBS
2 19 (26.76%) Oracle Applications
3 18 (25.35%) Oracle EBS R12
4 12 (16.90%) Oracle Payroll
4 12 (16.90%) Oracle HRMS
Cloud Services
1 2 (2.82%) Cloud Computing
Communications & Networking
1 5 (7.04%) SAN
2 4 (5.63%) Firewall
2 4 (5.63%) IP Telephony
2 4 (5.63%) Cisco IPT
3 1 (1.41%) HTTP
Database & Business Intelligence
1 23 (32.39%) Oracle Database
2 11 (15.49%) Oracle Reports
3 7 (9.86%) Oracle BI EE
4 5 (7.04%) SQL Server
5 1 (1.41%) MySQL
5 1 (1.41%) Oracle Database 10g
5 1 (1.41%) Oracle Database 11g
5 1 (1.41%) MongoDB
5 1 (1.41%) NoSQL
5 1 (1.41%) Redis
5 1 (1.41%) Big Data
Development Applications
1 7 (9.86%) Oracle Forms
2 1 (1.41%) Toad
General
1 13 (18.31%) Finance
2 5 (7.04%) Law
2 5 (7.04%) Legal
3 4 (5.63%) Telecoms
4 3 (4.23%) Retail
4 3 (4.23%) Local Government
5 1 (1.41%) Advertising
5 1 (1.41%) Games
5 1 (1.41%) Banking
Job Titles
1 15 (21.13%) Analyst
2 12 (16.90%) Consultant
2 12 (16.90%) Support Consultant
2 12 (16.90%) Oracle Consultant
2 12 (16.90%) Oracle Payroll Consultant
2 12 (16.90%) Oracle HR Consultant
2 12 (16.90%) Payroll Consultant
3 11 (15.49%) Service Manager
4 9 (12.68%) Services Delivery Manager
4 9 (12.68%) Delivery Manager
5 8 (11.27%) Service Analyst
6 7 (9.86%) Oracle Developer
6 7 (9.86%) Developer
7 5 (7.04%) Technical Support
7 5 (7.04%) Support Engineer
7 5 (7.04%) Technical Support Engineer
7 5 (7.04%) Team Leader
7 5 (7.04%) Technical Engineer
8 4 (5.63%) Oracle Applications Developer
8 4 (5.63%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 5 (7.04%) .NET
2 1 (1.41%) Web Services
2 1 (1.41%) Hibernate
2 1 (1.41%) Spring
2 1 (1.41%) Software Packaging
Miscellaneous
1 9 (12.68%) Analytical Skills
2 7 (9.86%) Blackberry
3 5 (7.04%) Management Information System
3 5 (7.04%) Computer Science
4 2 (2.82%) EPoS
5 1 (1.41%) Enterprise Software
5 1 (1.41%) AS400
5 1 (1.41%) GIS
Operating Systems
1 14 (19.72%) Windows
2 8 (11.27%) Windows XP
3 7 (9.86%) Windows 7
4 5 (7.04%) Windows Server 2008
5 4 (5.63%) Windows Phone
5 4 (5.63%) UNIX
6 3 (4.23%) Windows Server 2003
7 2 (2.82%) Linux
8 1 (1.41%) AIX
Processes & Methodologies
1 57 (80.28%) ITIL
2 35 (49.30%) Change Management
3 18 (25.35%) System Testing
4 15 (21.13%) ERP
5 9 (12.68%) Incident Management
6 8 (11.27%) Service Management
7 7 (9.86%) SOA
7 7 (9.86%) Business Intelligence
7 7 (9.86%) Release Management
8 6 (8.45%) CRM
8 6 (8.45%) Information Security
9 5 (7.04%) Project Management
9 5 (7.04%) Asset Management
9 5 (7.04%) Software Engineering
9 5 (7.04%) Transition Management
9 5 (7.04%) Coaching
10 3 (4.23%) Root Cause Analysis
10 3 (4.23%) People Management
10 3 (4.23%) Content Management
10 3 (4.23%) Unit Testing
Programming Languages
1 11 (15.49%) SQL
2 8 (11.27%) Java
2 8 (11.27%) PL/SQL
2 8 (11.27%) Shell Script
3 4 (5.63%) PowerShell
4 2 (2.82%) VB
5 1 (1.41%) VB6
5 1 (1.41%) JavaScript
5 1 (1.41%) Perl
5 1 (1.41%) VBScript
Qualifications
1 6 (8.45%) ITIL Certification
2 5 (7.04%) Degree
2 5 (7.04%) Postgraduate
3 4 (5.63%) MCSA
3 4 (5.63%) Microsoft Certification
4 1 (1.41%) OCP
4 1 (1.41%) Oracle Certification
4 1 (1.41%) SC Cleared
4 1 (1.41%) Security Cleared
Quality Assurance & Compliance
1 17 (23.94%) SLA
2 2 (2.82%) QA
System Software
1 9 (12.68%) Active Directory
2 4 (5.63%) VMware Infrastructure
2 4 (5.63%) Hyper-V
2 4 (5.63%) Forefront TMG
2 4 (5.63%) VMware ESXi
3 1 (1.41%) Oracle RMAN
3 1 (1.41%) Microsoft App-V
3 1 (1.41%) Oracle RAC
Systems Management
1 3 (4.23%) HP Quality Center
2 2 (2.82%) SCCM
3 1 (1.41%) Data Guard
3 1 (1.41%) Oracle Enterprise Manager
3 1 (1.41%) WSUS
Vendors
1 25 (35.21%) Oracle
2 12 (16.90%) Microsoft
3 5 (7.04%) FrontRange
4 4 (5.63%) VMware
4 4 (5.63%) Cisco
5 3 (4.23%) HP
6 1 (1.41%) Citrix
6 1 (1.41%) LANDesk
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £85000 - £105000 per annum + benefits
Posted: 2 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £45,000 to £46,000 per annum
Posted: 3 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £20,000 to £23,000 per annum
Posted: 3 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £0 to £0 per annum
Posted: 4 days ago