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This section looks at the demand for Services Delivery skills within the Glasgow region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 25 Jul 2008Same period last year
Rank5764
Rank change on same period last yearUp+7
Matching permanent IT job ads3639
As % of all UK permanent IT job ads sampled0.019 %0.016 %
As % of the category below4.276 %3.498 %
Salaries quoted2220
Average minimum salary£38,182£47,900
Average salary£40,841£52,575
% change on same period last year-22.31 %
Average maximum salary£43,500£57,250
UK excluding London average salary£44,105£45,016
% change on same period last year-2.02 %
Glasgow IT Job Market, Processes & MethodologiesProcesses & Methodologies
Glasgow
Matching permanent IT job ads8421115
As % of all UK permanent IT job ads sampled0.444 %0.457 %
Salaries quoted591690
Average minimum salary£37,347£36,189
Average salary£40,810£38,994
% change on same period last year+4.65 %
Average maximum salary£44,273£41,800
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
Service Delivery ScotlandService Delivery
Scotland

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Service Delivery Demand Trend

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Glasgow Service Delivery Salary Trend

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 25 July 2008.

Glasgow Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

141 (46.59 %)ITIL
230 (34.09 %)Finance
315 (17.05 %)Sarbanes-Oxley
315 (17.05 %)SLA
412 (13.64 %)ITIL Certification
511 (12.50 %)UNIX
511 (12.50 %)Windows
511 (12.50 %)Java
511 (12.50 %)J2EE
610 (11.36 %)Stakeholder Management
79 (10.23 %)System Testing
79 (10.23 %)Oracle
79 (10.23 %)SQL
79 (10.23 %)Service Management
88 (9.091 %)Microsoft Certification
88 (9.091 %)Incident Management
97 (7.955 %)Cisco
97 (7.955 %)MCSE
106 (6.818 %)Sybase
106 (6.818 %)Citrix
106 (6.818 %)VMware
106 (6.818 %)Problem Management
114 (4.545 %)Change Management
114 (4.545 %)Shell Script
114 (4.545 %)Windows NT
114 (4.545 %)MS Office
114 (4.545 %)Solaris
114 (4.545 %)Linux
114 (4.545 %)Banking
123 (3.409 %)Validation

Service Delivery
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Glasgow IT Job Market, Application DevelopmentApplication Development
111 (12.50 %)J2EE
21 (1.136 %)Middleware
21 (1.136 %)WebSphere
Glasgow IT Job Market, Application PlatformsApplication Platforms
12 (2.273 %)MS Exchange
21 (1.136 %)Exchange Server 5.5
21 (1.136 %)Exchange Server 2003
21 (1.136 %)WebSphere Message Broker
Glasgow IT Job Market, ApplicationsApplications
14 (4.545 %)MS Office
22 (2.273 %)MS Excel
31 (1.136 %)MS Visio
31 (1.136 %)MS Project
Glasgow IT Job Market, Communications & NetworkingCommunications & Networking
13 (3.409 %)Internet
21 (1.136 %)Network Security
21 (1.136 %)ATM
21 (1.136 %)LAN
21 (1.136 %)TCP/IP
Glasgow IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (2.273 %)SQL Server
12 (2.273 %)RDBMS
21 (1.136 %)Ingres
Glasgow IT Job Market, GeneralGeneral
130 (34.09 %)Finance
24 (4.545 %)Banking
33 (3.409 %)Financial Institution
42 (2.273 %)Health
51 (1.136 %)Manufacturing
51 (1.136 %)Retail
51 (1.136 %)Investment Banking
51 (1.136 %)Back Office
51 (1.136 %)Telecoms
51 (1.136 %)Construction
Glasgow IT Job Market, Job TitlesJob Titles
131 (35.23 %)Service Manager
225 (28.41 %)Services Delivery Manager
225 (28.41 %)Delivery Manager
324 (27.27 %)Analyst
49 (10.23 %)Analyst Programmer
49 (10.23 %)Programmer
49 (10.23 %)Service Analyst
49 (10.23 %)Java Analyst Programmer
49 (10.23 %)Java Programmer
58 (9.091 %)Services Delivery Analyst
67 (7.955 %)Consultant
75 (5.682 %)Senior Consultant
75 (5.682 %)Applications Support
75 (5.682 %)Technical Consultant
75 (5.682 %)Senior Technical Consultant
84 (4.545 %)Senior Manager
84 (4.545 %)Team Leader
93 (3.409 %)Support Manager
93 (3.409 %)Applications Manager
93 (3.409 %)Senior Service Manager
Glasgow IT Job Market, MiscellaneousMiscellaneous
11 (1.136 %)Management Information System
Glasgow IT Job Market, Operating SystemsOperating Systems
111 (12.50 %)UNIX
111 (12.50 %)Windows
24 (4.545 %)Solaris
24 (4.545 %)Linux
24 (4.545 %)Windows NT
31 (1.136 %)NetWare
31 (1.136 %)Windows Server 2003
Glasgow IT Job Market, Processes & MethodologiesProcesses & Methodologies
141 (46.59 %)ITIL
210 (11.36 %)Stakeholder Management
39 (10.23 %)Service Management
39 (10.23 %)System Testing
48 (9.091 %)Incident Management
56 (6.818 %)Problem Management
64 (4.545 %)Change Management
73 (3.409 %)Validation
73 (3.409 %)E-Commerce
82 (2.273 %)Asset Management
82 (2.273 %)Resource Management
82 (2.273 %)Risk Management
91 (1.136 %)Project Planning
91 (1.136 %)Time Management
91 (1.136 %)Logistics
91 (1.136 %)Systems Analysis
91 (1.136 %)Supplier Management
91 (1.136 %)Knowledge Management
91 (1.136 %)Project Management
91 (1.136 %)PRINCE2
Glasgow IT Job Market, Programming LanguagesProgramming Languages
111 (12.50 %)Java
29 (10.23 %)SQL
34 (4.545 %)Shell Script
Glasgow IT Job Market, QualificationsQualifications
112 (13.64 %)ITIL Certification
28 (9.091 %)Microsoft Certification
37 (7.955 %)MCSE
43 (3.409 %)MCP
51 (1.136 %)PRINCE2 Certification
Glasgow IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
115 (17.05 %)SLA
115 (17.05 %)Sarbanes-Oxley
21 (1.136 %)QA
Glasgow IT Job Market, System SoftwareSystem Software
13 (3.409 %)Active Directory
21 (1.136 %)Citrix Presentation Server
21 (1.136 %)VMware Infrastructure
Glasgow IT Job Market, VendorsVendors
19 (10.23 %)Oracle
27 (7.955 %)Cisco
36 (6.818 %)Sybase
36 (6.818 %)Citrix
36 (6.818 %)VMware
43 (3.409 %)Microsoft
52 (2.273 %)Siemens
61 (1.136 %)Accenture
61 (1.136 %)HP
61 (1.136 %)CommVault
61 (1.136 %)Novell
61 (1.136 %)SAP
61 (1.136 %)IBM
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