The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 94 45 96
Rank change year-on-year
-49 +51
Permanent jobs citing Service Delivery 18 48 11
As % of all permanent IT jobs located in Glasgow 1.32% 4.42% 0.91%
As % of the Processes & Methodologies category 1.46% 4.94% 1.07%
Number of salaries quoted 3 34 10
Average salary £47,500 £48,750 £41,250
Average salary % change year-on-year
-2.56% +18.18%
90% offered a salary of more than £39,900 £33,500 £34,650
10% offered a salary of more than £53,500 £60,000 £65,400
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1229 971 1026
As % of all permanent IT jobs located in Glasgow 90.37% 89.33% 84.65%
Number of salaries quoted 750 632 645
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £32,500 £32,500 £33,976
10% offered a salary of more than £62,500 £63,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 12 February 2016.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 12 February 2016, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 9 (27.27%) ITIL
1 9 (27.27%) Finance
2 7 (21.21%) Data Warehouse
2 7 (21.21%) Business Intelligence
2 7 (21.21%) Analytics
3 6 (18.18%) SQL
4 5 (15.15%) SLA
4 5 (15.15%) Data Modelling
4 5 (15.15%) Degree
4 5 (15.15%) Visualisation
4 5 (15.15%) ITIL V3
4 5 (15.15%) Big Data
5 4 (12.12%) Continuous Improvement
5 4 (12.12%) QA
5 4 (12.12%) Microsoft
5 4 (12.12%) .NET
5 4 (12.12%) Oracle
5 4 (12.12%) C#
5 4 (12.12%) Change Management
5 4 (12.12%) Service Management
6 3 (9.09%) Project Management
6 3 (9.09%) Management Information System
6 3 (9.09%) Windows
6 3 (9.09%) Banking
6 3 (9.09%) Retail
6 3 (9.09%) VMware
7 2 (6.06%) Windows Server 2012
7 2 (6.06%) Test Scripting
7 2 (6.06%) Security Cleared
7 2 (6.06%) VMware Infrastructure

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 12 February 2016, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) CMS
1 2 (6.06%) SharePoint
1 2 (6.06%) Sitecore CMS
2 1 (3.03%) IIS
2 1 (3.03%) Skype for Business
Applications
1 2 (6.06%) MS Excel
2 1 (3.03%) MS PowerPoint
2 1 (3.03%) MS Project
Business Applications
1 1 (3.03%) Dynamics AX
Cloud Services
1 1 (3.03%) Cloud Computing
Communications & Networking
1 2 (6.06%) Internet
1 2 (6.06%) SAN
1 2 (6.06%) WAN
2 1 (3.03%) ADSL
2 1 (3.03%) Broadband
2 1 (3.03%) DHCP
2 1 (3.03%) DNS
2 1 (3.03%) LAN
2 1 (3.03%) NAS
2 1 (3.03%) Network Security
2 1 (3.03%) VoIP
Database & Business Intelligence
1 7 (21.21%) Data Warehouse
2 5 (15.15%) Big Data
3 2 (6.06%) SQL Server
4 1 (3.03%) Oracle Database
Development Applications
1 2 (6.06%) Ant
General
1 9 (27.27%) Finance
2 3 (9.09%) Banking
2 3 (9.09%) Retail
3 2 (6.06%) Billing
3 2 (6.06%) Marketing
4 1 (3.03%) Back Office
4 1 (3.03%) Manufacturing
4 1 (3.03%) Telecoms
Job Titles
1 7 (21.21%) Developer
2 6 (18.18%) Analyst
2 6 (18.18%) Delivery Manager
3 5 (15.15%) Business Intelligence Developer
3 5 (15.15%) Service Manager
3 5 (15.15%) Support Analyst
4 4 (12.12%) Infrastructure Manager
5 3 (9.09%) Applications Support
5 3 (9.09%) Consultant
5 3 (9.09%) Infrastructure Delivery Manager
5 3 (9.09%) Services Delivery Manager
6 2 (6.06%) C# .NET Developer
6 2 (6.06%) Change and Configuration Manager
6 2 (6.06%) Change Manager
6 2 (6.06%) CMS Developer
6 2 (6.06%) Configuration Manager
6 2 (6.06%) Data Manager
6 2 (6.06%) Data Warehouse Manager
6 2 (6.06%) Sitecore Developer
6 2 (6.06%) Test Leader
Libraries, Frameworks & Software Standards
1 4 (12.12%) .NET
2 1 (3.03%) ASP.NET
2 1 (3.03%) COM
2 1 (3.03%) Web Services
Miscellaneous
1 5 (15.15%) Visualisation
2 3 (9.09%) Management Information System
3 2 (6.06%) Analytical Skills
3 2 (6.06%) Data Centre
4 1 (3.03%) Clustering
4 1 (3.03%) e-Learning
Operating Systems
1 3 (9.09%) Windows
2 2 (6.06%) Windows Server 2008
2 2 (6.06%) Windows Server 2012
3 1 (3.03%) Linux
3 1 (3.03%) Unix
3 1 (3.03%) Windows 2000
Processes & Methodologies
1 9 (27.27%) ITIL
2 7 (21.21%) Analytics
2 7 (21.21%) Business Intelligence
3 5 (15.15%) Data Modelling
3 5 (15.15%) ITIL V3
4 4 (12.12%) Change Management
4 4 (12.12%) Continuous Improvement
4 4 (12.12%) Service Management
5 3 (9.09%) Project Management
6 2 (6.06%) Capacity Planning
6 2 (6.06%) Configuration Management
6 2 (6.06%) CRM
6 2 (6.06%) Disaster Recovery
6 2 (6.06%) ETL
6 2 (6.06%) PRINCE2
6 2 (6.06%) Stakeholder Management
6 2 (6.06%) Test Scripting
7 1 (3.03%) Logistics
7 1 (3.03%) Problem Management
7 1 (3.03%) Resource Management
Programming Languages
1 6 (18.18%) SQL
2 4 (12.12%) C#
3 2 (6.06%) PL/SQL
4 1 (3.03%) Delphi
4 1 (3.03%) Java
4 1 (3.03%) PowerShell
Qualifications
1 5 (15.15%) Degree
2 2 (6.06%) ISEB
2 2 (6.06%) Security Cleared
3 1 (3.03%) NCDA
3 1 (3.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (15.15%) SLA
2 4 (12.12%) QA
System Software
1 2 (6.06%) VMware Infrastructure
1 2 (6.06%) vSphere
2 1 (3.03%) Active Directory
2 1 (3.03%) Hyper-V
2 1 (3.03%) ISA Server
Systems Management
1 1 (3.03%) WSUS
Vendors
1 4 (12.12%) Microsoft
1 4 (12.12%) Oracle
2 3 (9.09%) VMware
3 2 (6.06%) MicroStrategy
3 2 (6.06%) Sitecore
4 1 (3.03%) Cisco
4 1 (3.03%) CommVault
4 1 (3.03%) EMC
4 1 (3.03%) NetApp
4 1 (3.03%) SAP
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