The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 52 88 72
Rank change year-on-year
+36 -16
Permanent jobs citing Service Delivery 62 10 8
As % of all permanent IT jobs located in Glasgow 4.28% 0.93% 0.94%
As % of the Processes & Methodologies category 5.32% 1.21% 1.24%
Number of salaries quoted 38 5 8
Average salary £46,500 £27,500 £26,250
Average salary % change year-on-year
+69.09% +4.76%
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1166 826 644
As % of all permanent IT jobs located in Glasgow 80.52% 76.98% 75.59%
Number of salaries quoted 756 432 517
Average salary £42,500 £40,750 £38,000
Average salary % change year-on-year
+4.29% +7.23%
90% offered a salary of more than £30,250 £29,000 £27,500
10% offered a salary of more than £55,000 £52,500 £56,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
Scotland

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 18 April 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 56 (80.00%) ITIL
2 41 (58.57%) Change Management
3 40 (57.14%) Oracle
4 37 (52.86%) Oracle Database
5 36 (51.43%) Oracle EBS
6 29 (41.43%) Oracle Applications
7 25 (35.71%) Oracle EBS R12
7 25 (35.71%) System Testing
8 24 (34.29%) Oracle Reports
9 22 (31.43%) SQL
10 18 (25.71%) Business Intelligence
10 18 (25.71%) Shell Script
10 18 (25.71%) PL/SQL
10 18 (25.71%) Oracle Forms
10 18 (25.71%) ERP
10 18 (25.71%) SOA
10 18 (25.71%) Oracle BI EE
11 16 (22.86%) SLA
12 15 (21.43%) Microsoft
12 15 (21.43%) Finance
13 12 (17.14%) Oracle Payroll
13 12 (17.14%) Oracle HRMS
14 11 (15.71%) MS Excel
15 10 (14.29%) Service Management
16 9 (12.86%) CRM
17 7 (10.00%) Windows
17 7 (10.00%) Local Government
17 7 (10.00%) Unit Testing
18 6 (8.57%) Root Cause Analysis
18 6 (8.57%) Test Scripting

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 18 April 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.86%) WorkSite
1 2 (2.86%) IIS
2 1 (1.43%) WebSphere
2 1 (1.43%) SharePoint
2 1 (1.43%) MS Exchange
2 1 (1.43%) Apache
2 1 (1.43%) Exchange Server 2007
2 1 (1.43%) Lync
2 1 (1.43%) Exchange Server 2010
2 1 (1.43%) Exchange Server 2013
2 1 (1.43%) Elasticsearch
Applications
1 11 (15.71%) MS Excel
2 2 (2.86%) MS Office
3 1 (1.43%) MS Project
3 1 (1.43%) MS Visio
Business Applications
1 36 (51.43%) Oracle EBS
2 29 (41.43%) Oracle Applications
3 25 (35.71%) Oracle EBS R12
4 12 (17.14%) Oracle Payroll
4 12 (17.14%) Oracle HRMS
Cloud Services
1 3 (4.29%) Cloud Computing
Communications & Networking
1 3 (4.29%) WAN
2 2 (2.86%) VPN
2 2 (2.86%) 3G
2 2 (2.86%) ADSL
2 2 (2.86%) Broadband
2 2 (2.86%) Wi-Fi
3 1 (1.43%) Wireless
3 1 (1.43%) HTTP
3 1 (1.43%) Internet
3 1 (1.43%) MPLS
3 1 (1.43%) SSL
Database & Business Intelligence
1 37 (52.86%) Oracle Database
2 24 (34.29%) Oracle Reports
3 18 (25.71%) Oracle BI EE
4 5 (7.14%) SQL Server
5 1 (1.43%) MongoDB
5 1 (1.43%) NoSQL
5 1 (1.43%) SQL Server 2008
5 1 (1.43%) Redis
5 1 (1.43%) Big Data
5 1 (1.43%) SQL Server 2012
Development Applications
1 18 (25.71%) Oracle Forms
2 1 (1.43%) MSI
2 1 (1.43%) InstallShield
General
1 15 (21.43%) Finance
2 7 (10.00%) Local Government
3 4 (5.71%) Legal
4 3 (4.29%) Telecoms
5 1 (1.43%) Front Office
5 1 (1.43%) Back Office
5 1 (1.43%) Games
5 1 (1.43%) Aerospace
5 1 (1.43%) Banking
Job Titles
1 19 (27.14%) Analyst
2 18 (25.71%) Developer
2 18 (25.71%) Oracle Developer
3 12 (17.14%) Support Consultant
3 12 (17.14%) Oracle Consultant
3 12 (17.14%) Oracle Payroll Consultant
3 12 (17.14%) Oracle HR Consultant
3 12 (17.14%) Payroll Consultant
3 12 (17.14%) Consultant
4 11 (15.71%) Applications Developer
4 11 (15.71%) Oracle Applications Developer
5 7 (10.00%) OBIEE Developer
6 6 (8.57%) Oracle Analyst
6 6 (8.57%) Functional Analyst
7 5 (7.14%) Service Manager
7 5 (7.14%) Delivery Manager
7 5 (7.14%) Support Analyst
8 4 (5.71%) Service Analyst
8 4 (5.71%) Senior Analyst
8 4 (5.71%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (1.43%) Hibernate
1 1 (1.43%) Spring
1 1 (1.43%) Web Services
1 1 (1.43%) Software Packaging
1 1 (1.43%) WCF
Miscellaneous
1 3 (4.29%) Management Information System
2 2 (2.86%) Blackberry
3 1 (1.43%) Clustering
3 1 (1.43%) Replication
3 1 (1.43%) GIS
3 1 (1.43%) Credit Risk
Operating Systems
1 7 (10.00%) Windows
2 5 (7.14%) Windows 7
3 2 (2.86%) Windows Server 2003
3 2 (2.86%) Linux
3 2 (2.86%) UNIX
4 1 (1.43%) Windows XP
4 1 (1.43%) Windows Server 2008
4 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 56 (80.00%) ITIL
2 41 (58.57%) Change Management
3 25 (35.71%) System Testing
4 18 (25.71%) Business Intelligence
4 18 (25.71%) ERP
4 18 (25.71%) SOA
5 10 (14.29%) Service Management
6 9 (12.86%) CRM
7 7 (10.00%) Unit Testing
8 6 (8.57%) Root Cause Analysis
8 6 (8.57%) Test Scripting
8 6 (8.57%) Incident Management
9 4 (5.71%) Release Management
9 4 (5.71%) Problem Management
9 4 (5.71%) Asset Management
10 3 (4.29%) Project Management
10 3 (4.29%) Integration Testing
10 3 (4.29%) Test Management
11 2 (2.86%) Knowledge Management
11 2 (2.86%) Statistical Analysis
Programming Languages
1 22 (31.43%) SQL
2 18 (25.71%) Shell Script
2 18 (25.71%) PL/SQL
3 4 (5.71%) Java
4 1 (1.43%) VB6
4 1 (1.43%) JavaScript
4 1 (1.43%) VBScript
4 1 (1.43%) VB
4 1 (1.43%) PowerShell
Qualifications
1 1 (1.43%) MCTS
1 1 (1.43%) Degree
1 1 (1.43%) MCSE
1 1 (1.43%) MCSA
1 1 (1.43%) Cisco Certification
1 1 (1.43%) Microsoft Certification
1 1 (1.43%) ITIL Certification
1 1 (1.43%) CCIE
1 1 (1.43%) CCNP
1 1 (1.43%) SC Cleared
1 1 (1.43%) Security Cleared
Quality Assurance & Compliance
1 16 (22.86%) SLA
2 4 (5.71%) QA
System Software
1 5 (7.14%) Active Directory
2 2 (2.86%) Microsoft App-V
Systems Management
1 4 (5.71%) SCCM
2 3 (4.29%) HP Quality Center
3 1 (1.43%) WSUS
3 1 (1.43%) SCOM
Vendors
1 40 (57.14%) Oracle
2 15 (21.43%) Microsoft
3 5 (7.14%) HP
4 2 (2.86%) Dell
4 2 (2.86%) Mitel
5 1 (1.43%) AppSense
5 1 (1.43%) Fortinet
5 1 (1.43%) JBoss
5 1 (1.43%) Interwoven
5 1 (1.43%) Adobe
5 1 (1.43%) Cisco
5 1 (1.43%) LANDesk
5 1 (1.43%) ServiceNow
Glasgow
Applause IT Innovation
Salary: £25000 - £30000 per annum + Inc Great Benefits
Posted: 19 days ago
Glasgow, Lanarkshire
TheSmartList
Salary: Up to £28k dependent on experience
Posted: 19 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £120.00 - £150.00 per annum
Posted: 23 days ago