The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 85 62 68
Rank change year-on-year
-23 +6
Permanent jobs citing Service Delivery 9 15 19
As % of all permanent IT jobs located in Glasgow 0.726% 1.734% 1.832%
As % of the Processes & Methodologies category 1.018% 2.443% 2.281%
Number of salaries quoted 7 10 6
Average salary £43,500 £27,500 £62,500
Average salary % change year-on-year
+58.18% -56.00%
90% offered a salary of more than £30,200 £23,600 £47,500
10% offered a salary of more than £47,000 £44,250 £65,000
UK excluding London average salary £43,500 £45,000 £43,000
% change year-on-year
-3.33% +4.65%
All Processes & Methodologies
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
884 614 833
As % of all permanent IT jobs located in Glasgow 71.35% 70.98% 80.33%
Number of salaries quoted 577 446 622
Average salary £41,500 £37,500 £40,000
Average salary % change year-on-year
+10.66% -6.25%
90% offered a salary of more than £30,000 £27,500 £29,500
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Scotland

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Glasgow Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 18 June 2013.

Glasgow Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (66.67%) ITIL
2 12 (50.00%) Finance
3 11 (45.83%) Oracle
4 9 (37.50%) Java
4 9 (37.50%) MS Excel
5 7 (29.17%) Windows
6 6 (25.00%) SQL
6 6 (25.00%) SQL Server
7 5 (20.83%) Microsoft
7 5 (20.83%) Oracle 8/8i
7 5 (20.83%) UNIX
7 5 (20.83%) Apache
8 4 (16.67%) Windows XP
8 4 (16.67%) MS Office
8 4 (16.67%) Project Management
8 4 (16.67%) Service Management
8 4 (16.67%) Problem Management
9 3 (12.50%) SQL Server 2008
9 3 (12.50%) Windows 7
9 3 (12.50%) MCTS
9 3 (12.50%) SCCM
9 3 (12.50%) Microsoft App-V
9 3 (12.50%) AppSense
9 3 (12.50%) Document Management
9 3 (12.50%) Microsoft Certification
9 3 (12.50%) SQL Server 2000
9 3 (12.50%) J2EE
9 3 (12.50%) IIS
9 3 (12.50%) PRINCE2
9 3 (12.50%) AIX

Service Delivery
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 3 (12.50%) J2EE
2 2 (8.333%) Web Services
2 2 (8.333%) WebSphere
3 1 (4.167%) Spring
Application Platforms
1 5 (20.83%) Apache
2 3 (12.50%) IIS
3 2 (8.333%) Tomcat
3 2 (8.333%) Confluence
Applications
1 9 (37.50%) MS Excel
2 4 (16.67%) MS Office
3 1 (4.167%) MS PowerPoint
Business Applications
1 2 (8.333%) BusinessWorks
2 1 (4.167%) SAP MM
2 1 (4.167%) SAP WM
2 1 (4.167%) SAP QM
2 1 (4.167%) SAP SD
Communications & Networking
1 1 (4.167%) WAN
Database & Business Intelligence
1 6 (25.00%) SQL Server
2 5 (20.83%) Oracle 8/8i
3 3 (12.50%) SQL Server 2000
3 3 (12.50%) SQL Server 2008
4 2 (8.333%) PostgreSQL
5 1 (4.167%) MySQL
5 1 (4.167%) MS Access
5 1 (4.167%) Informix
Development Applications
1 2 (8.333%) Maven
1 2 (8.333%) JIRA
1 2 (8.333%) Hudson
1 2 (8.333%) Jenkins
General
1 12 (50.00%) Finance
2 2 (8.333%) Front Office
2 2 (8.333%) Back Office
2 2 (8.333%) Banking
2 2 (8.333%) Investment Banking
3 1 (4.167%) Retail
3 1 (4.167%) Manufacturing
3 1 (4.167%) Publishing
Job Titles
1 8 (33.33%) Analyst
2 6 (25.00%) Support Analyst
2 6 (25.00%) Applications Support
2 6 (25.00%) Service Manager
2 6 (25.00%) Delivery Manager
3 5 (20.83%) Services Delivery Manager
3 5 (20.83%) Applications Support Analyst
4 2 (8.333%) Project Manager
4 2 (8.333%) Chief Technology Officer
5 1 (4.167%) Server Analyst
5 1 (4.167%) SAP Support
5 1 (4.167%) Senior UNIX Engineer
5 1 (4.167%) Oracle Analyst
5 1 (4.167%) Oracle Support Analyst
5 1 (4.167%) Senior SAP Consultant
5 1 (4.167%) IT Services Manager
5 1 (4.167%) Oracle Applications Support Analyst
5 1 (4.167%) Oracle Applications Support
5 1 (4.167%) Service Support Manager
5 1 (4.167%) SAP Manager
Miscellaneous
1 2 (8.333%) Wiki
1 2 (8.333%) Open Source
2 1 (4.167%) Enterprise Software
2 1 (4.167%) Smartcard
2 1 (4.167%) Management Information System
2 1 (4.167%) Statistics
Operating Systems
1 7 (29.17%) Windows
2 5 (20.83%) UNIX
3 4 (16.67%) Windows XP
4 3 (12.50%) Windows 7
4 3 (12.50%) AIX
5 2 (8.333%) Linux
5 2 (8.333%) Red Hat Enterprise Linux
6 1 (4.167%) Windows Vista
6 1 (4.167%) Solaris
Processes & Methodologies
1 16 (66.67%) ITIL
2 4 (16.67%) Project Management
2 4 (16.67%) Service Management
2 4 (16.67%) Problem Management
3 3 (12.50%) PRINCE2
3 3 (12.50%) Document Management
4 2 (8.333%) Resource Management
4 2 (8.333%) Wealth Management
4 2 (8.333%) SOA
4 2 (8.333%) Scrum
4 2 (8.333%) Disaster Recovery
4 2 (8.333%) Continuous Integration
4 2 (8.333%) Time Management
4 2 (8.333%) Waterfall
4 2 (8.333%) Continuous Improvement
4 2 (8.333%) Change Control
4 2 (8.333%) Capacity Management
4 2 (8.333%) Analytics
5 1 (4.167%) Stakeholder Management
5 1 (4.167%) Business Continuity
Programming Languages
1 9 (37.50%) Java
2 6 (25.00%) SQL
3 2 (8.333%) Perl
3 2 (8.333%) Shell Script
4 1 (4.167%) T-SQL
Qualifications
1 3 (12.50%) MCSE
1 3 (12.50%) MCSA
1 3 (12.50%) Microsoft Certification
1 3 (12.50%) MCTS
2 2 (8.333%) Degree
3 1 (4.167%) PRINCE2 Practitioner
3 1 (4.167%) HND
3 1 (4.167%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.167%) SLA
System Software
1 3 (12.50%) Microsoft App-V
2 2 (8.333%) Oracle RAC
Systems Management
1 3 (12.50%) SCCM
2 2 (8.333%) McAfee ePO
2 2 (8.333%) Nagios
Vendors
1 11 (45.83%) Oracle
2 5 (20.83%) Microsoft
3 3 (12.50%) JBoss
3 3 (12.50%) AppSense
4 2 (8.333%) Atlassian
4 2 (8.333%) SAP
4 2 (8.333%) Red Hat
4 2 (8.333%) TIBCO
4 2 (8.333%) McAfee
4 2 (8.333%) VMware
5 1 (4.167%) Sybase
5 1 (4.167%) Business Objects
Glasgow, Scotland
Cathcart Associates are now recruiting for experienced IT Service Delivery Managers to join one of the world's most highly respected professional organisations based in the city centre...
Cathcart Associates
Salary: £50000 per annum + Excellent Benefits
Posted: 27 May 2013
Glasgow Area
The Project Manager will work with the Customer management team to deliver solutions to their existing and future customer base for all their software products which includes, mobile...
Octad
Salary: From £40,000 to £50,000 per annum 40000-50000 + Excellent Benefits
Posted: 15 June 2013