The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 84 79 68
Rank change year-on-year
-5 -11
Permanent jobs citing Service Delivery 24 19 18
As % of all permanent IT jobs located in Glasgow 1.75% 1.58% 2.02%
As % of the Processes & Methodologies category 2.11% 1.99% 2.69%
Number of salaries quoted 21 17 12
Average salary £42,500 £37,500 £33,750
Average salary % change year-on-year
+13.33% +11.11%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £62,500 £48,500 £50,000
UK excluding London average salary £45,000 £43,082 £42,500
% change year-on-year
+4.45% +1.36%
Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1138 955 668
As % of all permanent IT jobs located in Glasgow 82.94% 79.45% 75.06%
Number of salaries quoted 701 638 445
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Scotland

Service Delivery
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Glasgow region.

Service Delivery Salary Trend in Glasgow

Service Delivery
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Service Delivery across the Glasgow region over the 3 months to 1 August 2014.

Service Delivery Salary Histogram in Glasgow

Service Delivery
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 August 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 74 (87.06%) ITIL
2 50 (58.82%) Change Management
3 48 (56.47%) Oracle
4 44 (51.76%) Oracle Database
5 43 (50.59%) Oracle EBS
6 36 (42.35%) Oracle Applications
7 32 (37.65%) System Testing
7 32 (37.65%) Oracle EBS R12
8 25 (29.41%) ERP
9 24 (28.24%) Oracle Reports
10 23 (27.06%) SQL
11 22 (25.88%) SLA
12 19 (22.35%) Oracle Payroll
12 19 (22.35%) Oracle HRMS
13 18 (21.18%) Finance
13 18 (21.18%) Business Intelligence
13 18 (21.18%) Shell Script
13 18 (21.18%) PL/SQL
13 18 (21.18%) SOA
13 18 (21.18%) Oracle Forms
13 18 (21.18%) Oracle BI EE
14 14 (16.47%) Microsoft
15 12 (14.12%) Incident Management
16 11 (12.94%) MS Excel
16 11 (12.94%) CRM
17 10 (11.76%) Windows
18 9 (10.59%) Java
18 9 (10.59%) Service Management
19 8 (9.41%) Windows 7
20 7 (8.24%) Unit Testing

Service Delivery
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 August 2014, IT jobs across the Glasgow region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.71%) WorkSite
2 3 (3.53%) MS Exchange
3 2 (2.35%) Exchange Server 2003
3 2 (2.35%) WebSphere
3 2 (2.35%) Blackberry Enterprise Server
3 2 (2.35%) Exchange Server 2007
4 1 (1.18%) IIS
4 1 (1.18%) SharePoint
4 1 (1.18%) Apache
Applications
1 11 (12.94%) MS Excel
2 6 (7.06%) MS Office
3 2 (2.35%) MS PowerPoint
Business Applications
1 43 (50.59%) Oracle EBS
2 36 (42.35%) Oracle Applications
3 32 (37.65%) Oracle EBS R12
4 19 (22.35%) Oracle Payroll
4 19 (22.35%) Oracle HRMS
Cloud Services
1 3 (3.53%) Cloud Computing
Communications & Networking
1 2 (2.35%) Wi-Fi
1 2 (2.35%) 3G
1 2 (2.35%) VPN
1 2 (2.35%) ADSL
1 2 (2.35%) Broadband
1 2 (2.35%) WAN
2 1 (1.18%) HTTP
2 1 (1.18%) MPLS
2 1 (1.18%) SAN
2 1 (1.18%) Wireless
Database & Business Intelligence
1 44 (51.76%) Oracle Database
2 24 (28.24%) Oracle Reports
3 18 (21.18%) Oracle BI EE
4 4 (4.71%) SQL Server
5 1 (1.18%) MySQL
Development Applications
1 18 (21.18%) Oracle Forms
General
1 18 (21.18%) Finance
2 7 (8.24%) Local Government
3 6 (7.06%) Telecoms
4 5 (5.88%) Legal
5 2 (2.35%) Banking
6 1 (1.18%) Front Office
6 1 (1.18%) Back Office
6 1 (1.18%) Aerospace
6 1 (1.18%) Advertising
6 1 (1.18%) Games
Job Titles
1 21 (24.71%) Analyst
2 19 (22.35%) Consultant
2 19 (22.35%) Support Consultant
2 19 (22.35%) Oracle Consultant
2 19 (22.35%) Oracle Payroll Consultant
2 19 (22.35%) Oracle HR Consultant
2 19 (22.35%) Payroll Consultant
3 18 (21.18%) Oracle Developer
3 18 (21.18%) Developer
4 11 (12.94%) Oracle Applications Developer
4 11 (12.94%) Applications Developer
5 10 (11.76%) Service Manager
6 9 (10.59%) Services Delivery Manager
6 9 (10.59%) Delivery Manager
7 7 (8.24%) OBIEE Developer
7 7 (8.24%) Service Analyst
8 6 (7.06%) Oracle Analyst
8 6 (7.06%) Functional Analyst
9 5 (5.88%) Support Analyst
9 5 (5.88%) Technical Support
Libraries, Frameworks & Software Standards
1 5 (5.88%) .NET
2 1 (1.18%) Software Packaging
Miscellaneous
1 7 (8.24%) Management Information System
2 5 (5.88%) Computer Science
3 4 (4.71%) Blackberry
4 1 (1.18%) GIS
4 1 (1.18%) AS400
4 1 (1.18%) Replication
Operating Systems
1 10 (11.76%) Windows
2 8 (9.41%) Windows 7
3 4 (4.71%) Windows Server 2003
3 4 (4.71%) UNIX
4 3 (3.53%) Linux
4 3 (3.53%) Windows XP
5 1 (1.18%) Windows Server 2008
5 1 (1.18%) AIX
Processes & Methodologies
1 74 (87.06%) ITIL
2 50 (58.82%) Change Management
3 32 (37.65%) System Testing
4 25 (29.41%) ERP
5 18 (21.18%) Business Intelligence
5 18 (21.18%) SOA
6 12 (14.12%) Incident Management
7 11 (12.94%) CRM
8 9 (10.59%) Service Management
9 7 (8.24%) Unit Testing
10 6 (7.06%) Information Security
10 6 (7.06%) Test Scripting
10 6 (7.06%) Release Management
10 6 (7.06%) Root Cause Analysis
11 5 (5.88%) Transition Management
11 5 (5.88%) Asset Management
11 5 (5.88%) Software Engineering
12 4 (4.71%) Content Management
13 3 (3.53%) Integration Testing
13 3 (3.53%) Test Management
Programming Languages
1 23 (27.06%) SQL
2 18 (21.18%) Shell Script
2 18 (21.18%) PL/SQL
3 9 (10.59%) Java
4 2 (2.35%) VB
5 1 (1.18%) JavaScript
5 1 (1.18%) Perl
5 1 (1.18%) VBScript
5 1 (1.18%) VB6
Qualifications
1 5 (5.88%) Postgraduate
2 2 (2.35%) Degree
2 2 (2.35%) ITIL Certification
2 2 (2.35%) SC Cleared
2 2 (2.35%) Security Cleared
3 1 (1.18%) Cisco Certification
3 1 (1.18%) CCIE
3 1 (1.18%) CCNP
Quality Assurance & Compliance
1 22 (25.88%) SLA
2 3 (3.53%) QA
System Software
1 6 (7.06%) Active Directory
2 1 (1.18%) Microsoft App-V
Systems Management
1 4 (4.71%) HP Quality Center
2 2 (2.35%) SCCM
3 1 (1.18%) WSUS
Vendors
1 48 (56.47%) Oracle
2 14 (16.47%) Microsoft
3 5 (5.88%) HP
3 5 (5.88%) FrontRange
4 2 (2.35%) Mitel
4 2 (2.35%) Dell
5 1 (1.18%) LANDesk
5 1 (1.18%) JBoss
5 1 (1.18%) Citrix
5 1 (1.18%) Cisco
5 1 (1.18%) Fortinet
Glasgow
Computer Futures
Salary: competitive
Posted: 7 days ago